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• Password Won't Work after Crash

  - by Jack Cornell

  My Win 7 computer locked up, so I shut it down (holding down the power button till it shut off). Logging back on, I got an error message that it couldn't load my profile (like I'm entering the wrong password). I logged on the guest account, but can't change anything because it won't accept my password. Is this a serious problem or do I just need to reset the password with one of the options available on your site?

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• iMac invalid memory access and then crash?

  - by Sam McAfee

  My iMac G5 from a few years ago (the square white one) dies now, with a message about an invalid memory access. It goes straight to an Open Firmware prompt and doesn't even load the Mac OS at all. Am I correct in guessing that the memory is probably the issue, and that if I replace it, we may be able to boot again as normal? That's my gut feeling anyway, so I ordered some more memory and plan to swap it today. Any thoughts? Ideas?

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• Tomcat memory usage grows until crash with no GC run

  - by Phil

  I'm administrating a server running Tomcat that is getting a lot of traffic lately. If I monitor memory usage in Task Manager I can see the memory usage growing and eventually tomcat crashes around the 1GB mark. Here's the memory relevent bits I've set in Tomcat Properties (this is a Windows Server): Intial memory pool: 1024 MB Maximum memory pool: 1024 MB -XX:MaxPermSize=256M The weird thing is since these problems arose I've deployed Lambda Probe to the Tomcat instance and the memory usage values I see there are much lower, for example Task Manager might show 467MB used while the "Total" used in Probe is 212 MB. Also, the Maximum Total listed in Probe is 1.29GB, when I would have expected 1GB, the maximum memory set above. If I force the garbage collector to run using Probe, I can keep Tomcat from crashing for a while (indefinitely, AFAIK). So why doesn't the GC run automatically and stop Tomcat from crashing? Thanks.

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• How to get more information from the system crash

  - by viraptor

  I'd like to debug an issue I'm having with a linux (debian stable) server, but I'm running out of ideas of how to confirm any diagnosis. Some background: The servers are running DL160 class with hardware raid between two disks. They're running a lot of services, mostly utilising network interface and CPU. There are 8 cpus and 7 "main" most cpu-hungry processes are bound to one core each via cpu affinity. Other random background scripts are not forced anywhere. The filesystem is writing ~1.5k blocks/s the whole time (goes up above 2k/s in peak times). Normal CPU usage for those servers is ~60% on 7 cores and some minimal usage on the last (whatever's running on shells usually). What actually happens is that the "main" services start using 100% CPU at some point, mainly stuck in kernel time. After a couple of seconds, LA goes over 400 and we lose any way to connect to the box (KVM is on it's way, but not there yet). Sometimes we see a kernel reporting hung task (but not always): [118951.272884] INFO: task zsh:15911 blocked for more than 120 seconds. [118951.272955] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message. [118951.273037] zsh D 0000000000000000 0 15911 1 [118951.273093] ffff8101898c3c48 0000000000000046 0000000000000000 ffffffffa0155e0a [118951.273183] ffff8101a753a080 ffff81021f1c5570 ffff8101a753a308 000000051f0fd740 [118951.273274] 0000000000000246 0000000000000000 00000000ffffffbd 0000000000000001 [118951.273335] Call Trace: [118951.273424] [<ffffffffa0155e0a>] :ext3:__ext3_journal_dirty_metadata+0x1e/0x46 [118951.273510] [<ffffffff804294f6>] schedule_timeout+0x1e/0xad [118951.273563] [<ffffffff8027577c>] __pagevec_free+0x21/0x2e [118951.273613] [<ffffffff80428b0b>] wait_for_common+0xcf/0x13a [118951.273692] [<ffffffff8022c168>] default_wake_function+0x0/0xe .... This would point at raid / disk failure, however sometimes the tasks are hung on kernel's gettsc which would indicate some general weird hardware behaviour. It's also running mysql (almost read-only, 99% cache hit), which seems to spawn a lot more threads during the system problems. During the day it does ~200kq/s (selects) and ~10q/s (writes). The host is never running out of memory or swapping, no oom reports are spotted. We've got many boxes with similar/same hardware and they all seem to behave that way, but I'm not sure which part fails, so it's probably not a good idea to just grab something more powerful and hope the problem goes away. Applications themselves don't really report anything wrong when they're running. I can run anything safely on the same hardware in an isolated environment. What can I do to narrow down the problem? Where else should I look for explanation?

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• Arch linux ati graphics crash after grub install

  - by Jay

  Ok, so I've had an arch linux w/ gnome 3 installed for a while now. And a while ago I installed ubuntu as another partition, I think to fix an issue that cause arch to fail. So, it was all working fine, but then I went and reinstalled grub 1 on the arch partition; Ubuntu had overwritten it on the install. Then when I tried to boot into arch it booted, but the graphics wasn't working correctly: gdm wouldn't even show, and there were weird colors instead. So, I uninstalled xf86-video-ati and then installed xf86-video-vesa. That made gdm run in fallback mode and I was able to boot to gnome 3 fallback mode (or whatever it's called). But I can't seem to get the graphics working correctly.

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• mysql-proxy got error which cause it to crash

  - by nonus25

  I got that message and i dont know what it is means: Oct 21 12:24:26 lex mysql-proxy: 2013-10-21 12:24:26: ((error)) last message repeated 98 times Oct 21 12:24:26 lex mysql-proxy: 2013-10-21 12:24:26: ((error)) network-mysqld-packet.c.596: COM_(0x04) should not be (OK|ERR|NULL), got: 00 Oct 21 12:24:26 lex kernel: [4163416.207121] mysql-proxy[14271] trap int3 ip:7ff96e8a4313 sp:7fffb9086ad0 error:0 Any idea what can be the cause of it ?

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• Connecting my iPhone to iTunes causes my Acer laptop to crash

  - by Paul Sheldrake

  Hello I have an Acer Travelmate 8200 laptop and whenever I connect my Iphone to it, it crashes with the BSOD(Blue Screen Of Death). I have figured out that if I delete all the pictures in my phone I can get it to connect but that is not a ideal long term solution. I also read that it may be a conflict with the built in web-cam I have but I've upgraded the driver and I still get the crashing problem. Any suggestions would be appreciated! Thanks Paul! edit: Here is the BSOD message I get

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• Troubleshooting a crash with Windows 7

  - by AngryHacker

  I have a folder with several thousand videos (All .MPG extensions). When I open the folder with these videos, it shows up fine, but as I start scrolling down, it crashes the Windows Explorer. In the Event Viewer, I see this: Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b802 Exception code: 0xc0000374 Fault offset: 0x00000000000c6df2 Faulting process id: 0x954 Faulting application start time: 0x01cbb1b71edf3b51 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: ee987372-1dc4-11e0-8e06-406186ea9135 I suspect that one of the videos has bad metadata. I removed the Length column and it was still crashing. I then removed the Date column and the problem disappeared. How do I go about troubleshooting this problem or at least identifying the file that's causing the issue.

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• apache crash/hangup doesnt serve requests

  - by daniel

  at some point apache seems to hang up and not serve requests anymore or they take forever. i checked the error log. doesnt show any errors when i do apachctl stop and start apache again it works again

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• Mysql innoDB corruption after server crash

  - by Ward Loockx

  Yesterday my server died because an outage in the data center. Today it's back up, but having some problems with mysql. First of all my mysql server was not able to start. For this reason I deleted the files ib_logfile0 and ib_logfile1 in /var/lib/mysql folder (I still have the old failing files). After this my server was able to startup again. But now I see a lot of issues in the mysql log file. Sep 1 09:43:55 * mysqld: 120901 9:43:55 InnoDB: Error: page 70944 log sequence number 8 1483471899 Sep 1 09:43:55 * mysqld: InnoDB: is in the future! Current system log sequence number 5 612394935. Sep 1 09:43:55 * mysqld: InnoDB: Your database may be corrupt or you may have copied the InnoDB Sep 1 09:43:55 * mysqld: InnoDB: tablespace but not the InnoDB log files. See Sep 1 09:43:55 * mysqld: InnoDB: http://dev.mysql.com/doc/refman/5.1/en/forcing-recovery.html When I check the docs on mysql.com, I found that I need to recover my database with backups. I have a backup but not sure what's the good way on importing it. Or is there a way to recover without having to re-import the database again? So if I'm correct I need to put innodb_force_recovery to 4 in mysql and delete all current data and re-import? Is there a way to do this without having downtime? I also have one slave running. This slave has the current status now: Last_Error: Relay log read failure: Could not parse relay log event entry. The possible reasons are: the master's binary log is corrupted (you can check this by running 'mysqlbinlog' on the binary log), the slave's relay log is corrupted (you can check this by running 'mysqlbinlog' on the relay log), a network problem, or a bug in the master's or slave's MySQL code. If you want to check the master's binary log or slave's relay log, you will be able to know their names by issuing 'SHOW SLAVE STATUS' on this slave. How can I totally reset the slave after the new import on the master has happend? Hopefully we can find a solution without not to much downtime. Thanks!

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• amavisd Net server pid file already exists after system crash and startup

  - by Simiyu

  Hi all, whenever i have an unclean shutdown, which is often due to power failure most of the time i get problems with amavis starting up. The error amavisd Net server pid_file already exists for running process comes when i start it under debug mode, so i always have to delete the amavisd.pid and amavisd.lock files manually before it starts. Is there a way i can stop this from happening or get a way to delete the files during reboot in the case of an unclean shutdown. Thanks

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• Php5-fpm Crash if much visitors

  - by chillah

  I decided to change my OP to Nginx from Litespeed because i read much about the low resource that Nginx would cost. Im running a Wordpress site with 500 users online My www.conf in "/etc/php5/fpm/pool.d" pm.max_children = 200 pm.start_servers = 20 pm.min_spare_servers = 20 pm.max_spare_servers = 60 ;pm.process_idle_timeout = 10s; ;pm.max_requests = 1000 Since i changed that config to higher requests and more children the Site needs longer till it shows me a White blank page. If i restart the php5-fpm prozess then, the site is running fine again. The CPU usage is at 5% if the php5-fpm is crashed and if its running its about 20 to 90%! Heres my Nginx.conf: user www-data; worker_processes 2; pid /var/run/nginx.pid; events { worker_connections 3048; # multi_accept on; } http { ## # Basic Settings ## sendfile on; tcp_nopush on; tcp_nodelay on; keepalive_timeout 65; types_hash_max_size 2048; # server_tokens off; I already tried changing the settings, tryed all variants but nothing worked. The Mashine: Dualcore 4gb ram

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• Microsoft Office 2003 applications crash on 'Save As' to a network mapped drive

  - by Archit Baweja

  Hey guys, so I'm not sure if it belongs on ServerFault forums so figured I'd ask here first because its a workstation/client side issue. I have a client where we have windows server 2003 setup, with windows xp professional setup on all the workstations. We've setup a 'domain' and all workstations logon to the domain (authenticated by the Windows Domain Controller), and in the logon script we map drives on to each workstation. Everything is working peachy except for one workstation, where when I open a file in excel from a mapped drive, it opens fine, but when I go to hit Save As, the Save As dialog pops and hangs up. I cannot perform any other action in excel. When I try cancel the Save As dialog, excel crashes. The mapped drive opens up fine in Windows Explorer. To further investigate this issue, I created a new blank text document on the network drive in Windows Explorer. I then opened it. Then hit save as, and the Save As dialog opened up fine and it would let me save the document. I repeated the above steps for a word document. However this time the Save As dialog hung/froze again. So I'd imagine its a Microsoft Office Issue. Any ideas?

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• Intell SSD + Win 7 after crash can not repair, can not re install

  - by Ori

  I have Lenovo w520, after i bought it i took away old hhd (no longer with me) and replaced it with intel ssd, it worked perfectly for 1 year or so, today my system fr0ze and after waiting for some time i didi hard reset - it wasn't able to boot anymore at all, i do not see any messages from windows ever, it only loads Intel boot utility that suggests to pick one of 3 devices to boot, it has my hdd there but nothing happens. /I dont have recovery tools from lenovo since i moved to another country, i got win 7 cd from a friend (came with his laptop) abd if in bios i have AHCI - it doesnt see my ssd, if compatible mode - it sees it but format not available, partition creation gives b\me 8007045 error. I tried diskpart, in compatible mode it sees my disk but doesnt do recover or clean all, also win 7 disk tools dont do anything if i try to do boot fix... I am ok with erasing it but i seem not to be able too, i jus tneed the machine to wpork asap, all my files are on external drives so i dont care about formatting. please help! I am given a very old machine by a friend so i am able to browse internet... it is under XP...

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• MediaPortal crash when scanning my TV Channels

  - by Martin Ongtangco

  I tried installing MediaPortal on my old system. I installed & tried both beta & stable releases: Here's the old system specs: Windows XP SP3 512MB DDR 80GB IDE K-World PVR-TV7131 Analog TV-Tuner Inno3d FX5500 128MB 64bit When scanning through the TV-Server, it crashes. I don't know if the incompatibility comes from the hardware or the OS, but my TV Tuner's own Media center app works well. For now, that's what im using. Anyone here familiar with MediaPortal? Thanks!

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• YUM and RPM crash due to the liblua-5.1 library being missing

  - by A troubled linux newbie.

  I've been playing around with a LiveUsb install of basic Fedora with persistence. I attempted to install moonscript, which requires Lua and LuaRocks. After installing Lua and discovering there were flaws in the install which prevented LuaRocks from working, I used rpm to force Lua off so I could use yum to re-install it. The result was an error of this sort being yielded by both rpm and yum: There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: liblua-5.1.so: cannot open shared object file: No such file or directory I've concluded from this that my Lua version installed a library which both yum and rpm are now connected to. Is there anyway to fix this without reformatting my drive and installing everything from scratch?

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• Amazon EC2 Instance - m1.medium Ubuntu 12.04 - Started to crash three days ago

  - by Joy

  The environment: Amazon EC2 Instance - m1.medium Ubuntu 12.04 Apache 2.2.22 - Running a Drupal Site Using MySQL DB Server RAM info: ~$ free -gt total used free shared buffers cached Mem: 3 1 2 0 0 0 -/+ buffers/cache: 0 2 Swap: 0 0 0 Total: 3 1 2 Hard drive info: Filesystem Size Used Avail Use% Mounted on /dev/xvda1 7.9G 4.7G 2.9G 62% / udev 1.9G 8.0K 1.9G 1% /dev tmpfs 751M 180K 750M 1% /run none 5.0M 0 5.0M 0% /run/lock none 1.9G 0 1.9G 0% /run/shm /dev/xvdb 394G 199M 374G 1% /mnt The problem About two days ago the site started failing becaue the MySQL server was shut down by Apache with the following message: kernel: [2963685.664359] [31716] 106 31716 226946 22748 0 0 0 mysqld kernel: [2963685.664730] Out of memory: Kill process 31716 (mysqld) score 23 or sacrifice child kernel: [2963685.664764] Killed process 31716 (mysqld) total-vm:907784kB, anon-rss:90992kB, file-rss:0kB kernel: [2963686.153608] init: mysql main process (31716) killed by KILL signal kernel: [2963686.169294] init: mysql main process ended, respawning That states that the VM was occupying 0.9GB, but my Ram has 2GB free, so 1GB was still left free. I understand that in Linux applications can allocate more memory than physically available. I don't know if this is the problme, it's the first time that it has started to happen. Obviously, the MySQL server tries to restart, but there's no memory for it apparently and it won't restart. Here is its error log: Plugin 'FEDERATED' is disabled. The InnoDB memory heap is disabled Mutexes and rw_locks use GCC atomic builtins Compressed tables use zlib 1.2.3.4 Initializing buffer pool, size = 128.0M InnoDB: mmap(137363456 bytes) failed; errno 12 Completed initialization of buffer pool Fatal error: cannot allocate memory for the buffer pool Plugin 'InnoDB' init function returned error. Plugin 'InnoDB' registration as a STORAGE ENGINE failed. Unknown/unsupported storage engine: InnoDB [ERROR] Aborting [Note] /usr/sbin/mysqld: Shutdown complete I simply restarted the Mysql service. About two hours later it happened again. I restarted it. Then it happened again 9 hours later. So then I thought of the MaxClients parameter of apache.conf, so I went to check it out. It was set at 150. I decided to drop it down to 60. As so: <IfModule mpm_prefork_module> ... MaxClients 60 </IfModule> <IfModule mpm_worker_module> ... MaxClients 60 </IfModule> <IfModule mpm_event_module> ... MaxClients 60 </IfModule> Once I did that, I had the apache2 service restart and it all went smoothly for 3/4 of a day. Since at night the MySQL service shut down once again, but this time it wasn't killed by the Apache2 service. Instead it called the OOM-Killer with the following message: kernel: [3104680.005312] mysqld invoked oom-killer: gfp_mask=0x201da, order=0, oom_adj=0, oom_score_adj=0 kernel: [3104680.005351] [<ffffffff81119795>] oom_kill_process+0x85/0xb0 kernel: [3104680.548860] init: mysql main process (30821) killed by KILL signal Now I'm out of ideas. Some articles state that the ideal thing to do is change the kernel behaviour with the following (include it to the file /etc/sysctl.conf ) vm.overcommit_memory = 2 vm.overcommit_ratio = 80 So no overcommits will take place. I'm wondering if this is the way to go? Keep in mind I'm no server administrator, I have basic knowldege. Thanks a bunch in advance.

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• Windows 8.1 VPN Connection Crash

  - by Anthony Russell

  I am attempting to connect to a VPN that I have used for quite some time. I followed these instructions to setup my VPN on both my desktop and my surface pro Both my desktop and surface pro have all of the current updates for Windows 8.1. However, my surface pro connects to the VPN without issue and my desktop crashes when I attempt to do ANYTHING VPN related. If I Attempt to connect to a VPN it freezes and crashes without error as soon as I hit connect Attempt to remove a VPN it freezes and crashes without error as soon as I hit remove Attempt to connect to a newly created VPN it freezes and crashes without error as soon as I hit connect I have tried disabling all Windows Firewall proticols. I have tried disabling the Windows Defender antimalware shenanigans I have no other antimalware, virus or firewalls on this machine. I am at a loss on how to fix this so any insight is appreciated.

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• Disabling VLC's crash message

  - by geotheory

  I have a Mac Mini running videos on loop to display publicly, which occasionally crashes I think generally when other OSX functions kicking in. I have a script to detect when VLC is not running and reboot it, but there is often a system message on top "VLC crashed previously". Is there a way to disable this (I can find no option in VLC's advanced options), or perhaps to feed a 'Continue' response to it via Applescript?

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• Why does Chrome crash on websites using the Awesome font?

  - by harry

  Since github using webfront for icons, every time I open github website that tab will crash. But other websites are not crash. I did everything I can, like disable all extensions, clean all cache, even create a new user profile, still not working. I'm using Ubuntu linux 12.04, last stable google chrome browser, always up to date. I searched from google and not found any one has the issue like mine. And I found any website using Font-Awesome my chrome tab will crash if I open that website.

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• VLC Crash when playing MKV files in Windows 7

  - by Phelios

  I'm not sure if the mkv file is corrupted, but when it is opened with VLC player, VLC loads up and displays nothing. Can't even close VLC after that. And also, VLC is running with 50% of the CPU. I have to use End Process to kill it. How do I know if the file is corrupted? How do I solve this? info from mediainfo Format : Matroska File size : 69.4 MiB Duration : 21mn 48s Overall bit rate : 445 Kbps Encoded date : UTC 2009-11-20 18:33:49 Writing application : mkvmerge v2.9.7 ('Tenderness') built on Jul 1 2009 18:43:35 Writing library : libebml v0.7.7 + libmatroska v0.8.1 Video ID : 1 Format : AVC Format/Info : Advanced Video Codec Format profile : [email protected] Format settings, CABAC : Yes Format settings, ReFrames : 2 frames Format settings, GOP : N=1 Codec ID : V_MPEG4/ISO/AVC Duration : 21mn 48s Width : 640 pixels Height : 352 pixels Display aspect ratio : 16:9 Frame rate : 23.976 fps Color space : YUV Chroma subsampling : 4:2:0 Bit depth : 8 bits Scan type : Progressive Audio ID : 2 Format : AAC Format/Info : Advanced Audio Codec Format profile : HE-AAC / LC Codec ID : A_AAC Duration : 21mn 48s Channel(s) : 2 channels Channel positions : Front: L R Sampling rate : 48.0 KHz / 24.0 KHz Compression mode : Lossy

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• Python crash issue in Fedora 12

  - by MA1

  How to fix the following issue and what's the problem. Due to this problem, everything that uses python is not working. /lib/librt.so.1: symbol pthread_barrier_wait, version GLIBC_2.2 not defined in file libpthread.so.0 with link time reference Please install a package which provides this module, or verify that the module is installed correctly. It's possible that the above module doesn't match the current version of Python, which is: 2.6.2 (r262:71600, Aug 21 2009, 12:22:21) [GCC 4.4.1 20090818 (Red Hat 4.4.1-6)]

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• Vostro 1520 crash during bios update

  - by Deadmilkman

  My Vostro 1520 (P8700 C2D) originally came with BIOS A02. This bios version have known problems with VT, so I had to upgrade to A05. During the upgrade, the notebook crashed. Needless to say, it won't boot anymore. The simple question is: is there a way to access the bios boot block to recover the bad flash with a crisis disk? I know that the MINI and the ALIENWARE models have this feature, but I can't seem to find anything about it in the Vostro machines. Any help will be much appreciated. PS: Dell's solution is to change the motherboard, but it will take several days, as the board isn't available in my country :( Regards, Deadmilkman

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• Avoid putty ssh terminal to crash when disconnecting from server

  - by JBoy

  I'm connecting via ssh to a remote 'live' server where i have some bash scripts automated via the crontab, when an error happens in some of the automation scripts within the server, the connection to the server is killed, this is fine to me, but the problem is that Putty closes the entire window, which is a behavior i don't want. I have checked all around the web, unfortunately the putty site does not have a support page, but nothing. Under putty's option i have tried all the menus expanding all options, but still i cant find the right one, i would expect it to be under Windowbehaviour Do you have an advice? Thx

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• debian out of memory error server crash

  - by user42700

  hi, the server keeps crashing due to apache, is there any way i can stop this, the server has 2GB swap space and 3GB ram May 25 03:33:41 server kernel: [ 3513.200719] [<c015959c>] out_of_memory+0x14e/0x17f May 25 03:33:41 server kernel: [ 3513.211491] Out of memory: kill process 2936 (apache2) score 87364 or a child May 25 04:35:30 server kernel: [ 7239.936995] [<c015959c>] out_of_memory+0x14e/0x17f May 25 04:35:30 server kernel: [ 7239.948878] Out of memory: kill process 2936 (apache2) score 88236 or a child May 25 05:42:57 server kernel: [11210.572510] [<c015959c>] out_of_memory+0x14e/0x17f May 25 08:13:23 server kernel: [ 0.000000] PM: Registered nosave memory: 00000000000a0000 - 0000000000100000

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