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  • BPM in Retail Industry

    - by Sanjeev Sharma
    The following series of blog posts discuss common BPM use-cases in the Retail industry: Retail 2.0 represents the transformation in the retail industry triggered by the accelerated shift towards online and mobile technologies and social shopping paradigms. Never before has the consumer been of more importance or should i say in greater control, especially so due to the shrinking information asymmetry between merchants and consumers that has tilted the balance of power in the latter’s favor. For details, click Customer Experience Management for Retail 2.0 - part 1 / 2 Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning. For details, click Customer Experience Management for Retail 2.0 - part 2 / 2 ARTS Retail Reference Model (Coming Soon!)

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  • Easiest solution to setup payments for a conference registration page?

    - by Keith G
    I've got a fair amount of website development experience, but I've been asked to setup a conference registration page in short order. However, I have absolutely zero experience with shopping carts, payment processing, etc. What is the absolutely quickest and easiest way to get this thing up and running? Here are my criteria: Site is currently hosted on Godaddy.com and someone has suggested using their QuickCart We cannot use any option that visits the paypal.com domain because it has been blocked my a large segment of the potential audience (on a military base). Need a $0 option for speakers Cancellations can be accepted, so maybe something that could handle that would be a bonus There is no "product" other than a confirmation that they have registered for the conference.

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  • Specs, Form and Function – What am I Missing?

    - by Barry Shulam
    0 0 1 628 3586 08041 29 8 4206 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Friday October 26th the Microsoft Surface RT arrived at the office.  I was summoned to my boss’s office for the grand unpacking.  If I had planned ahead I could have used my iPhone 4 to film the event and post it on YouTube however the desire to hold the device and turn it ON was more inviting than becoming a proxy reviewer for Engadget’s website.  1980 was the first time we had a personal computer in our house.  It was a  Kaypro computer. It weighed 29 pounds more than any persons lap could hold.  Then the term “portable computer” meant you could remove it from the building and take it else where.  Today I am typing on this entry on a Macbook Air which weighs 2.38 pounds. This morning Amazons front page main title is: “Much More for Much Less” I was born at the right time to start with the CPM operating system on the Kaypro thru the DOS, Windows, Linux, Mac OSX and mobile phone operating systems and languages.  If you are not aware Technology is moving at a rapid pace.  The New iPad (those who are keeping score – iPad4) is replacing a 7 month old machine the New iPad (iPad 3) I have used and owned many technology devices in my life.  The main point that most of the reader who are in the USA overlook is the fact that we are in the USA.  The devices we purchase have a great digital garden to support them.  The Kaypro computer had a 7-inch screen.  It was a TV tube with two colors – Black and Green.  You could see the 80-column screen flicker with characters – have you every played Pac-Man emulated on the screen with the ABC characters. Traveling across the world you will find that not all apps on your device will function as they did back home because they are not offered outside of your country of origin. I think the main question a buyer of technology should be asking is Function.  The greatest Specs with out function limit you.  The most beautiful form with out function is the same as a crystal vase on your shelf – not a good cereal bowl in the morning. Microsoft Surface RT, Amazon Kindle Fire and Apple iPad all great devices in their respective customers hands. My advice for those looking to purchase on this year:  If the device is your only technology device you buy what you WANT and LIKE. Consider this parallel universe if its not your only device?  Ever go shopping for clothing, shoes, and accessories with your wife, girlfriend, sister or mother?  If you listen carefully you will hear the little voices coming out of there heads saying:  “This goes well with that and I can use it also with that outfit” ”Do you think this clashes with that?”  “Ohh I love how that combination looks on you”.  Portable devices such as tablets and computers can offer a whole lot more when they are combined with the digital echo system you have at home and the manufacturer offers online. Pros of each Device: Microsoft Surface RT: There is a new functionality named SmartGlass which will let you share the content off your tablet to your XBOX 360.  Microsoft office is loaded on the tablet.  You can have more than one user profile on the tablet if you share it with others.   Amazon Kindle or Kindle HD: If you are an Amazon consumer with an annual Amazon Prime service you can consume videos and read books off the Amazon site.  Its the cheapest device.  Its a step up from the kindle reader in many ways.   Apple Ipad or Ipad mini: Over 270 Thousand applications.  Airplay permits you the ability to share to your TV screen. If you are a cord cutter (a person who gets their entertainment content over the web or air vs Cable Providers) the Airplay or Smart glass are a huge bonus.  iPad mini or not: The mini will fit in a purse where the larger one will not.  Its lighter which makes it nice to hold for prolonged periods.  It has an option for LTE wireless which non of the other sub 9 inch tables offer.  The screen is non retina which means the applications are smaller.  Speaking with individuals who are above 50 in age that wear glasses they retina does not make a difference for them however they prefer the larger iPad over the new mini.   Happy Shopping this Channuka Season.   The Kosher Coder.   Follow me on twitter @KosherCoder

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  • ecommerce options for 5-6 products

    - by Calum
    Hi, We're looking to develop a simple e-commerce solution to sell 5-6 products. We'd rather not have to use PayPal's buttons (buy it now!) if there's an existing alternative, but would also for budget/time constraints don't want to roll our own. Are there any small, basic ecommerce solutions available that would allow this? I did look at Foxy Cart but the monthly fee was a bit of a turn off. (I must sound extremely fussy I'm aware!) Something like Zen would just be overkill for our needs. Thanks for any suggestions.

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  • Disconnected Online Customer Experience? Connect It with Oracle WebCenter

    - by Christie Flanagan
    Engage. Empower. Optimize. Today's customers have higher expectations and more choices than ever before. Successful organizations must deliver an engaging online experience that is personalized, interactive and consistent across all phases of the customer journey. This requires a new approach that connects and optimizes all customer touch points as they research, select and transact with your brand. Attend this webcast to learn how Oracle WebCenter: Works with Oracle ATG Commerce and Oracle Endeca to deliver consistent and engaging browsing, shopping and search experiences across all of your customer facing websites Enables you to optimize the performance of your online initiatives through integration with Oracle Real-Time Decisions for automated targeting and segmentation Connects with Siebel CRM to maintain a single view of the customer and integrate campaigns across channels Register now for the Webcast. Register Now Thurs., November 8, 2012 10 a.m. PT / 1 p.m. ET Presented by: Joshua DuhlSenior Principal Product ManagerOracle WebCenter Christie FlanaganDirector of Product MarketingOracle WebCenter

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  • Which E-commerce Platform works well with Flash Product Customization+Social?

    - by Artur
    What's the best platform out there that is flexible enough to easily integrate this: Custom Flash App I would like customers to : 1 - Select a t-shirt from a gallery of artists. 2 - Customize it ( using a Flash tool i created ) 3 - Select a T-shirt size 4 - Order it. All this flash widget does is generate a JPG on the server. the ecommerce app should assign it to that Order/Customer, and add it to their shopping cart. Social Features Customers should also be able to comment on the t-shirts and artist bios. I was thinking of trying Wordpress plugins like Shopp or Getshopped or Cart66. ----- then BuddyPRess for social features. Or is Magento a better choice? thanks!

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  • High Traffic Web Host Solution? [duplicate]

    - by Calsy
    Possible Duplicate: How to find web hosting that meets my requirements? Im currently shopping around for a web host for our website we are hoping to release in the near future. This is my first real step into this area. Just wondering what I should be looking for. It is an ASP.net MVC website with an MS SQL Server backend. I need to know that the server will not buckle if the traffic booms. Currently im looking at a managed dedicated server from singlehop. Does anyone know any better or have any advice.

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  • From Transactions To Engagement

    - by David Dorf
    I've mentioned in the past that Oracle has invested quite a bit in acquiring social companies to build out its Social Relationship Management suite.  The concept is to shift away from transactions and towards engagement.  Social media represents a great opportunity to engage with customers, learn what they want, and personalize the shopping experience for them. I look at SRM as the bridge between traditional CRM and CX.  If you're looking for ideas, check out Five Social Retailing Suggestions and Social Analytics and the Customer.  There are lots of ways to leverage social media to enhance the customer experience and thus drive more sales. My friends over at 8th Bridge have just released their Social IQ report in which they rate retailers on their social capabilities.  They also produced a nice infographic so you can consume the data quickly, but I'd still encourage you to download the full report. Retailers interested in upping their SRM abilities should definitely stop by the Oracle booth at NRF in January.

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  • PHP accessible shared content between two websites on the same VPS on different domains/IPs

    - by Lee Fentress
    I have two ecommerce websites, selling music digital downloads, on the same VPS, currently using cPanel/WHM (but thinking of switching to Virtualmin). They have separate domains and IPs of course. They both share from the same set of music files, so I have duplicate copies in each website directory, which takes up a lot of disk space. How might I go about sharing the same set of music files across both sites, allowing PHP access, so that it does not break my shopping cart's functionality of serving customers the downloads after they have paid for them? I thought of maybe using symlinks or something, but I don't know if it's possible, or if it would have to somehow circumvent built-in security features of the server. I'm new to VPS management.

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  • ecommerce options for 5-6 products [closed]

    - by user5252
    Possible Duplicate: Which Ecommerce Script Should I Use? We're looking to develop a simple e-commerce solution to sell 5-6 products. We'd rather not have to use PayPal's buttons (buy it now!) if there's an existing alternative, but would also for budget/time constraints don't want to roll our own. Are there any small, basic ecommerce solutions available that would allow this? I did look at Foxy Cart but the monthly fee was a bit of a turn off. (I must sound extremely fussy I'm aware!) Something like Zen would just be overkill for our needs. Thanks for any suggestions.

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  • BeautyBay.com Boosts its Web business with Endeca!

    - by Richard Lefebvre
    BeautyBay.com Boosts Webpage Views by 70%, Increases Items Placed in Shopping Baskets, and Runs 160 Concurrent Brand and Product Promotion. BeautyBay.com Ltd is the United Kingdom’s largest independent online luxury beauty-product retailer. The company sells more than 10,000 products from leading brands like Urban Decay, Paul & Joe, Mario Badescu, bareMinerals, and Dr Sebagh. It strives to stock consumers’ favorite brands and serve as a leading source of beauty information and product reviews. The company won an Online Retail Award in 2013 in the Beauty, Perfume & Cosmetics category. Read the success story, featuring the role of Oracle Endeca here

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  • High Traffic Web Host Solution?

    - by Calsy
    Hi All, Im currently shopping around for a web host for our website we are hoping to release in the near future. This is my first real step into this area. Just wondering what I should be looking for. It is an ASP.net MVC website with an MS SQL Server backend. I need to know that the server will not buckle if the traffic booms. Currently im looking at a managed dedicated server from singlehop. Does anyone know any better or have any advice. Thanks in advance

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  • Webcast: SANS Institute Product Review of Oracle Identity Manager 11gR2

    - by B Shashikumar
    Translating the IT-centric, directory based view of access and authorization into the process-driven concerns of business users inevitably creates unique challenges. Enterprises struggle to determine which users have access to what resources and what they are doing with that access. Enforcing governance controls is critical to reduce the risk that an employee or malicious third party with excessive access will take advantage of that access. Dave Shackleford, SANS analyst, recently reviewed the User Provisioning capabilities of Oracle Identity Manager 11gR2. In this webcast, attendees will hear from Dave and other Oracle and customer experts on: The key challenges associated with implementing self-service user provisioning Oracle’s unique online “shopping cart” model for self-service access request Real world case study of user provisioning Best practices for deployment Register today, for this complimentary webcast, hosted by The SANS Institute. Attendees will be among the first to receive a new SANS Analyst Whitepaper on this subject. When: Thur Sep 27  9am PT/12p ET Where: Register here

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  • From the Classroom to the Boardroom

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Pens and Paper...these are the only things being a student and being a graduate / professional have in common. Walking in to the offices of Oracle South Africa as a graduate the first thing you notice is how polished and sleek all the people who work here look. 80% of the ladies wear sky-scraper heels and walk with the greatest grace. This was the first of many rude awakenings to remind me that I am no longer a student but a graduate. My first struggle was having to wake up at wee hours of the morning to prepare for work. As a student going to class was almost an optional thing, if you missed a morning class you could always attend an evening class to make up for it or simply attend with another group. But in the workplace, you HAVE to show up every single morning at the same time, with no option of coming in when it suits you and there is definitely no coming in with the evening class/shift. As a student, the earliest hour I ever woke up was 7:00am, anything earlier than that was considered inhumane torture. My reason for waking up every morning as a student was “you have a degree to go get” but as a graduate having to go to work I have to say to myself “here’s to a new day of learning and growing”. My second struggle has come in having to change my beloved wardrobe. Everyone who knows me knows how passionate I am about fashion and shopping. For me Shopping is a BASIC HUMAN RIGHT, that should not be messed with. Therefore it was with great sadness that I swopped my rippled skinny jeans for pin-striped formal pants, my long chandelier earrings for simple studs, my flat shoes for heels, my sheer blouses for crisp white shirts, even my beloved wild hair had to make way for a simple ponytail. Our looks as ladies also came under great scrutiny, we had to acquaint ourselves with some serious grooming tools: the mascara, blush, lip-gloss, blush, a touch of lipstick and a manicure set. Language was a struggle of its own as well. Being a student you learn to relate to your peers in a informal way. In the workplace you have to address everyone with the same respect, including your peers. Words like “Hey buddy” had to make way for “good morning friend”. The month long winter school holiday was one of the things I looked forward to as a student. This was a time where we got to be at home and avoid the coldest month of the year, July. It was the most amazing thing ever, just sleeping and snuggling up to all sorts of warm things but sadly it is now a thing of the past. It is currently winter in South Africa and going to work has become the most unfashionable thing with all the jackets, boots, scarves and gloves. But summer is coming and I will miss those holidays too. As a student the school holidays were like a gift for us to catch a break and not think for a while which was why it was imaginable how someone would go on for the entire year without a break, with only the promise of a mere 21 days annual leave!! Right now I am sure we are all looking forward to taking that annual leave when the time is right. The worst rude awakening I must say, has to be presenting in front of clients and managers. As a student you have the same class mates for almost four years therefore presenting in front of them becomes the norm over the years and your lecturer will always go gently on you. What they don’t tell you at University is that in the real world, time is money and clients pay money to see you present therefore there is no room for error. Clients are not there to give you a score and boost your ego, they expect nothing less than 100% and they will let you know without a second thought. For a graduate this can feel like you are being fed to the sharks, you either get eaten or you swim for your life. At the end of the day, it is all an experience that is meant to groom us into better professional and make us a part of the Red Team. All the sacrifices are worth it and they lead us to being better and more polished professionals. So if you are interested in joining the ECEMEA Sales and Presales Internship Programme, please have a look at http://campus.oracle.com for more information and for our latest vacancies and internships. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Good use of the Charms Bar in Windows 8 Metro.

    - by Shawn Cicoria
    If you’re using Win8 yet, no doubt you’ve run into the charms bar.  There’s a feature to extend via Share, links to your application. Details on the HOW are here: Adding share (Metro style apps using JavaScript and HTML) http://msdn.microsoft.com/en-us/library/windows/apps/hh758314.aspx Do, Digital Folio has taken their shopping tool to Win8 and enabled some really cool ways to take advantage.  I was fortunate enough to help out the folks there a while back on some other things, but their app is a nice shoppers aid. Digital Folio for Windows 8 | Instant Price Comparisons from Major Retailers on the Products You Want

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  • How can a programmer refine their skills in non-visual ways?

    - by Martin Josefsson
    I feel like when I am not writing, I am reading. When I come home from my programming job I write and read software and about software. The problem is though, both reading and writing requires my eyes to be focused. That doesn't work when I'm biking, cooking shopping for groceries. Sometime I use text-to-speech programs to listen to blogs, but I feel like there could be more. What ways can a software developer learn more without requiring eye focus? How to blind coders learn the craft?

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  • Looking for full web based booking system

    - by Sandro Dzneladze
    I've searched around here but could not find any booking system that would suit my need. I hope maybe you can help me out. I've already seen question #11379 over here. Solutions provided there are not helping and scripts not interesting. I'm looking for a booking system that support infinite number of hotels/rooms/pricingschemes. There should be unlimited number of hotel owner/users, who can access control panel and set availability for their hotel. Or create seasonal prices and adjust them. I should be able to have 15% booking fee paid through credit cart. I can work on integration with my system, it just needs to have correct APi/functionality to support this. I love wordpress so if there are some nice plugins for that, I'm open for suggestions. But this is not a must. It should be php/mysql based as I'm not good at anything else :)

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  • P-Commerce – What The Heck Is That?

    - by Michael Hylton
    We’ve heard of e-commerce, m-commerce (Mobile Commerce), and f-commerce (Facebook Commerce) but what is p-commerce?  It’s not truly a customer touchpoint or channel but the emphasis on personalization of the buying experience. Ask yourself how well do you know your customer?  Are you able to take what you know about them and apply it to their commerce activity with you and personalize the shopping experience? Much of this is dictated by have a complete 360 degree view of your customer, collecting data from your website, sales interactions, historical commerce purchases, call center activity, how they got to your website, etc. and applying it to their current commerce interaction.  Customers expect to have a similar interaction on your website as they would in your brick-and-mortar store, displaying the products and services that they might be interested in purchasing.

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  • ubuntu 12.10 graphic does not works correctly

    - by Amin
    I have installed Ubuntu 12.10 but my graphic does not works correctly. I used this command to installation: sudo apt-get install fglrx fglrx-amdcccle fglrx-dev But after the restarting my system, the side panel and upper one does not appear any more! I guessed it maybe that I used some incompatible packages so I removed the graphic card driver by this command: sudo apt-get purge fglrx fglrx-amdcccle fglrx-dev and tried it from graphical way from system setting > Software Sources > Aditional drivers and choosed the second option then applied change. But the resault waas such as before way!! I belive it is because of the Ubuntu does not know my graphic card. I am using VAIO VPCEA2TGX (N/A) and my graphic cart version is Mobility Radeon HD 5400 Series if it is matter. So now what is the exact problem and what I have to solve this?

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  • You Can Deliver an Engaging Online Experience Across All Phases of the Customer Journey

    - by Christie Flanagan
    Engage. Empower. Optimize. Today’s customers have higher expectations and more choices than ever before.  To succeed in this environment, organizations must deliver an engaging online experience that is personalized, interactive and consistent across all phases of the customer journey. This requires a new approach that connects and optimizes all customer touch points as they research, select and transact with your brand.  Oracle WebCenter Sites combines with other customer experience applications such as Oracle ATG Commerce, Oracle Endeca, Oracle Real-Time Decisions and Siebel CRM to deliver a connected customer experience across your websites and campaigns. Attend this Webcast to learn how Oracle WebCenter: Works with Oracle ATG Commerce and Oracle Endeca to deliver consistent and engaging browsing, shopping and search experiences across all of your customer facing websites Enables you to optimize the performance of your online initiatives through integration with Oracle Real-Time Decisions for automated targeting and segmentation Connects with Siebel CRM to maintain a single view of the customer and integrate campaigns across channels Register now for the Webcast.

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  • Perfect SEO Services

    India is golden market these days. The sales are directly proportional to the population of the area and as far as the population of India is concerned it is almost getting neck to neck with China which is the largest country in the world in terms of its population. With the advancement in Science and technology the ways doing all the jobs have changed. Even shopping has moved from physical work to online work. To attract people to your online shop, you need to get promotion of your business. If you are considering India as your primary target then I think it is time for you to find some SEO services in India.

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  • Procurement Index: DOC ID 1391332.2

    - by Oracle_EBS
    Visit the Procurement Index for one stop shopping from DOC ID 1391332.2 which is the jumping off point to our Product Information Centers and Search Helpers for each of our product groups; including, Purchasing, iProcurement and iSupplier Portal. Use Product Information Centers for issues that you can proactively resolve (get solutions before processes fail), and to be proactive with new notes and alerts. Search Helpers are guides for specific issues providing a collection of available solution documents, by the symptoms you enter. For example do you have a purchase order stuck in process or are you getting the RVTII-060 error when receiving? Check out our Search Helpers for possible solutions. Below we have drilled down on the Purchasing link taking us to the Purchasing Information Center which then provides the links to our Product Information centers and Search Helpers for our various components; Accounting, Approvals, Purchase Orders, Receiving and Requisitions. Drilling down further on the Approvals Information Center we get a taste of the information provided. This is dynamic and provides a wealth of information.

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  • Adding tags for SEO in clothing website [duplicate]

    - by samyb8
    This question already has an answer here: What are the best ways to increase a site's position in Google? 18 answers I am building a site for a women's accessories brand. The site has a Homepage, a Store page (where all accessories are displayed), a page for each of the accessories description, an about page and a contact page. There is also a whole set up for shopping cart and checkout (irrelevant to this question). My issue is the SEO. Where can I put the keywords? The home page has only the menu and some photos. The store page displays the items and its titles. Then the specific item's page has a description of the item (pulled from the database), category and price. However, I feel like this is not enough for SEO for google ranking. Where could I add tags in this type of site?

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  • Azure, a Beautiful Color, and So Much More...

    - by KKline
    Windows and SQL Azure Resources Cloud computing is more than just the latest buzz word in the IT trade papers. It is a remarkable paradigm shift with as much potential to "turn over the apple cart" of IT computing as client-server had for the world of mainframe and minicomputers. If you're not spending time to learn about cloud computing, in general, and SQL Azure, in particular, then you're missing the boat in a big way. (Ha! Two big metaphors in one afternoon. My high-school English teacher would...(read more)

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  • Les pirates utilisent de plus en plus les sites légitimes pour leurs exploits, révèle un rapport de Kaspersky Lab

    Les pirates utilisent de plus en plus les sites légitimes pour leurs exploits, révèle un rapport de Kaspersky Lab Kaspersky Lab vient de publier ses dernières observations sur l'évolution des menaces de sécurité informatique. Il y est mis en lumière une hausse des attaques en ligne en 2010, avec plus de 580 millions d'incidents détectés. Et une nouvelle tendance s'est faite remarquer : les risques ne planaient plus seulement au dessus des sites proposant des contenus illégaux, mais aussi du côté des pages légitimes (comme les sites de shopping ou de jeu en ligne), que les cyber-criminels prennent de plus en plus à parti. En général, ces derniers s'attaquent à des serveurs vulnérables, et injectent un code malveillant...

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