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  • Can’t Miss Webinar: The Nine Cs of Customer Engagement

    - by Christie Flanagan
    In recent years, we’ve seen social media evolve from a cool but unproven medium to become the foundation of pragmatic social business and a driver of business value.  Yet, with the onset of social media fatigue, time seems to be running out for businesses to make the most out of this important channel for customer engagement. Attend our upcoming webcast to hear industry analyst R “Ray” Wang of Constellation Research explain how to apply the nine Cs of customer engagement. Hosted by Senior Director of Evangelism for Oracle WebCenter, Christian Finn, this webcast promises a lively discussion where you'll learn: How to overcome social media fatigue and make the most of the medium Why engagement is the most critical factor in the age of overexposure The nine pillars of successful customer engagement This event is part of our Social Business Thought Leaders Webcast Series featuring industry experts with leading perspectives about how social tools, technology, and the changing workplace are affecting businesses today. You can register for upcoming webcasts or view past webcasts on demand here.

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  • Congratulations to Gavin Payne–Microsoft Certified Architect

    - by Christian
    Huge congratulations to Gavin who became the 6th person in the WORLD outside Microsoft to qualify as a Microsoft Certified Architect in SQL Server today. Gavin’s worked so hard for this since the start of the year and all that work culminated in a grilling 4 hour review board during the PASS summit in Seattle less than 2 weeks ago -- he received his official results last night. To put things into perspective, there are only 25 people on the planet that are qualified to this level in SQL Server; only 6 of those don’t work for Microsoft; and 2 of those work for Coeo. Coeo is the only partner in the UK to have an MCA in SQL Server, and now we have 2! Well done Gavin, we’re all very proud of what you’ve achieved!   Christian Bolton - MCA, MCM, MVP Technical Director http://coeo.com - SQL Server Consulting & Managed Services You can read more about the Certified Architect program on Microsoft’s website here: http://bit.ly/4ar5QP

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  • Oracle Enterprise Manager Cloud Control 12c: Contributing to emerging Cloud standards

    - by Anand Akela
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Contributed by Tony Di Cenzo, Director for Standards Strategy and Architecture, and Mark Carlson, Principal Cloud Architect, for Oracle's Systems Management and Storage Products Groups . As one would expect of an industry leader, Oracle's participation in industry standards bodies is extensive. We participate in dozens of organizations that produce open standards which apply to our products, and our commitment to the success of these organizations is manifest in several way - we support them financially through our memberships; our senior engineers are active participants, often serving in leadership positions on boards, technical working groups and committees; and when it makes good business sense we contribute our intellectual property. We believe supporting the development of open standards is fundamental to Oracle meeting customer demands for product choice, seamless interoperability, and lowering the cost of ownership. Nowhere is this truer than in the area of cloud standards, and for the most recent release of our flagship management product, Oracle Enterprise Manager Cloud Control 12c (EM Cloud Control 12c). There is a fundamental rule that standards follow architecture. This was true of distributed computing, it was true of service-oriented architecture (SOA), and it's true of cloud. If you are familiar with Enterprise Manager it is likely to be no surprise that EM Cloud Control 12c is a source of technology that can be considered for adoption within cloud management standards. The reason, quite simply, is that the Oracle integrated stack architecture aligns with the cloud architecture models being adopted by the industry, and EM Cloud Control 12c has been developed to manage this architecture. EM Cloud Control 12c has facilities for managing the various underlying capabilities of the integrated stack in IaaS, PaaS, and SaaS clouds, and enables essential characteristics such as on-demand self-service provisioning, centralized policy-based resource management, integrated chargeback, and capacity planning, and complete visibility of the physical and virtual environment from applications to disk. Our most recent contribution in support of cloud management standards to come out of the EM Cloud Control 12c work was the Oracle Cloud Elemental Resource Model API. Oracle contributed the Elemental Resource Model API to the Distributed Management Task Force (DMTF) in 2011 where it was assigned to DMTF's Cloud Management Working Group (CMWG). The CMWG is considering the Oracle specification and those of several other vendors in their effort to produce a best practices specification for managing IaaS clouds. DMTF's Cloud Infrastructure Management Interface specification, called CIMI for short, is currently out for public review and expected to be released by DMTF later this year. We are proud to be playing an important role in the development of what is expected to become a major cloud standard. You can find more information on DMTF CIMI at http://dmtf.org/standards/cloud. You can find the work-in-progress release of CIMI at http://dmtf.org/content/cimi-work-progress-specifications-now-available-public-comment . The Oracle Cloud API specification is available on the Oracle Technology Network. You can find more information about the Oracle Cloud Elemental Resource Model API on the Oracle Technical Network (OTN), including a webcast featuring the API engineering manager Jack Yu (see TechCast Live: Inside the Oracle Cloud Resource Model API). If you have not seen this video we recommend you take the time to view it. Simply hover your cursor over the webcast title and control+click to follow the embedded link. If you have a question about the Oracle Cloud API or want to learn more about Oracle's participation in cloud management standards efforts drop us a line. We'd love to hear from you. The Enterprise Manager Standards Blogs are written by Tony Di Cenzo, Director for Standards Strategy and Architecture, and Mark Carlson, Principal Cloud Architect, for Oracle's Systems Management and Storage Products Groups. They can be reached at Tony.DiCenzo at Oracle.com and Mark.Carlson at Oracle.com respectively. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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  • The countdown for ‘In Touch’ has begun!

    - by Julien Haye
    The Oracle 'In Touch' PartnerCast is just a week away from going live, so if you haven’t registered yet, what are you waiting for?! Registration is quick and easy, so click here to register and ensure you stay informed with the latest from the Oracle PartnerNetwork.  'In Touch' relies on your input, so let David Callaghan, Senior Vice President EMEA Alliances and Channels, know your thoughts and comments via the player consol, by emailing [email protected] or on twitter using the hashtag #DCpickme. The cast will go live on Tuesday 29th October from 10:30am UK / 11:30am CET with studio guests Will O'Brien, VP Alliances & Channels, UK & Ireland, and Markus Reischl, Senior Director and Sales Leader EMEA Strategic Alliances, answering your questions on Oracle Storage and Business Intelligence. To find out more information about the cast, including the full line up, please visit the 'In Touch' webpage here.

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  • Learn how Oracle storage efficiencies can help your budget

    - by jenny.gelhausen
    Mark Your Calendar! Live Webcast: Next Generation Storage Management Solutions Wednesday, March 24th, 2010 at 9:00am PT or your local time Please plan to join us for this webcast where Forrester senior analyst Andrew Reichman will discuss the pillars of storage efficiency, how to measure and improve it, and how this can help your business immediately alleviate budget pressures. Joining Mr. Reichman are Phil Stephenson, Senior Principal Product Manager at Oracle, and Matthew Baier, Oracle Product Director, who will explain to you the next generation storage capabilities available in Oracle Database 11g and Oracle Exadata. Register for this March 24th live wecast today! var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www."); document.write(unescape("%3Cscript src='" + gaJsHost + "google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E")); try { var pageTracker = _gat._getTracker("UA-13185312-1"); pageTracker._trackPageview(); } catch(err) {}

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  • Oracle WebLogic Server 12c Launch Event - Dec 1, 2011, 10am PT

    - by arungupta
    Calling all IT managers, architects, and developers, to find out how the new release of Oracle WebLogic Server 12c is: Designed to help you seamlessly move into the public or private cloud with an open, standards-based platform Built to drive higher value for your current infrastructure and significantly reduce development time and cost Optimized to run your solutions for Java Platform, Enterprise Edition (Java EE); Oracle Fusion Middleware; and Oracle Fusion Enhanced with transformational platforms and technologies such as Java EE 6, Oracle’s Active GridLink for RAC, Oracle Traffic Director, and Oracle Virtual Assembly Builder When ? Dec 1, 2011, 10am - 12pm PT Where ? Register online! Here are some other links for you to follow: blogs.oracle.com/weblogicserver @OracleWebLogic youtube.com/OracleWebLogic facebook.com/OracleWebLogic Steve Button's Blog Jeff West's Blog WebLogic Forums WebLogic @ OTN Almost ready to unwrap the ribbons, pop open the cork, at the start line ... or whatever fits your analogy :-) And in case you are wondering ... here is a snapshot of WebLogic 12c administration console snapshot:

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  • Custom SNMP Cacti Data Source fails to update

    - by Andrew Wilkinson
    I'm trying to create a custom SNMP datasource for Cacti but despite everything I can check being correct, it is not creating the rrd file, or updating it even when I create it. Other, standard SNMP sources are working correctly so it's not SNMP or permissions that are the problem. I've created a new Data Query, which when I click on "Verbose Query" on the device screen returns the following: + Running data query [10]. + Found type = '3' [SNMP Query]. + Found data query XML file at '/volume1/web/cacti/resource/snmp_queries/syno_volume_stats.xml' + XML file parsed ok. + missing in XML file, 'Index Count Changed' emulated by counting oid_index entries + Executing SNMP walk for list of indexes @ '.1.3.6.1.2.1.25.2.3.1.3' Index Count: 8 + Index found at OID: '.1.3.6.1.2.1.25.2.3.1.3.1' value: 'Physical memory' + Index found at OID: '.1.3.6.1.2.1.25.2.3.1.3.3' value: 'Virtual memory' + Index found at OID: '.1.3.6.1.2.1.25.2.3.1.3.6' value: 'Memory buffers' + Index found at OID: '.1.3.6.1.2.1.25.2.3.1.3.7' value: 'Cached memory' + Index found at OID: '.1.3.6.1.2.1.25.2.3.1.3.10' value: 'Swap space' + Index found at OID: '.1.3.6.1.2.1.25.2.3.1.3.31' value: '/' + Index found at OID: '.1.3.6.1.2.1.25.2.3.1.3.32' value: '/volume1' + Index found at OID: '.1.3.6.1.2.1.25.2.3.1.3.33' value: '/opt' + index_parse at OID: '.1.3.6.1.2.1.25.2.3.1.3.1' results: '1' + index_parse at OID: '.1.3.6.1.2.1.25.2.3.1.3.3' results: '3' + index_parse at OID: '.1.3.6.1.2.1.25.2.3.1.3.6' results: '6' + index_parse at OID: '.1.3.6.1.2.1.25.2.3.1.3.7' results: '7' + index_parse at OID: '.1.3.6.1.2.1.25.2.3.1.3.10' results: '10' + index_parse at OID: '.1.3.6.1.2.1.25.2.3.1.3.31' results: '31' + index_parse at OID: '.1.3.6.1.2.1.25.2.3.1.3.32' results: '32' + index_parse at OID: '.1.3.6.1.2.1.25.2.3.1.3.33' results: '33' + Located input field 'index' [walk] + Executing SNMP walk for data @ '.1.3.6.1.2.1.25.2.3.1.3' + Found item [index='Physical memory'] index: 1 [from value] + Found item [index='Virtual memory'] index: 3 [from value] + Found item [index='Memory buffers'] index: 6 [from value] + Found item [index='Cached memory'] index: 7 [from value] + Found item [index='Swap space'] index: 10 [from value] + Found item [index='/'] index: 31 [from value] + Found item [index='/volume1'] index: 32 [from value] + Found item [index='/opt'] index: 33 [from value] + Located input field 'volsizeunit' [walk] + Executing SNMP walk for data @ '.1.3.6.1.2.1.25.2.3.1.4' + Found item [volsizeunit='1024 Bytes'] index: 1 [from value] + Found item [volsizeunit='1024 Bytes'] index: 3 [from value] + Found item [volsizeunit='1024 Bytes'] index: 6 [from value] + Found item [volsizeunit='1024 Bytes'] index: 7 [from value] + Found item [volsizeunit='1024 Bytes'] index: 10 [from value] + Found item [volsizeunit='4096 Bytes'] index: 31 [from value] + Found item [volsizeunit='4096 Bytes'] index: 32 [from value] + Found item [volsizeunit='4096 Bytes'] index: 33 [from value] + Located input field 'volsize' [walk] + Executing SNMP walk for data @ '.1.3.6.1.2.1.25.2.3.1.5' + Found item [volsize='1034712'] index: 1 [from value] + Found item [volsize='3131792'] index: 3 [from value] + Found item [volsize='1034712'] index: 6 [from value] + Found item [volsize='775904'] index: 7 [from value] + Found item [volsize='2097080'] index: 10 [from value] + Found item [volsize='612766'] index: 31 [from value] + Found item [volsize='1439812394'] index: 32 [from value] + Found item [volsize='1439812394'] index: 33 [from value] + Located input field 'volused' [walk] + Executing SNMP walk for data @ '.1.3.6.1.2.1.25.2.3.1.6' + Found item [volused='1022520'] index: 1 [from value] + Found item [volused='1024096'] index: 3 [from value] + Found item [volused='32408'] index: 6 [from value] + Found item [volused='775904'] index: 7 [from value] + Found item [volused='1576'] index: 10 [from value] + Found item [volused='148070'] index: 31 [from value] + Found item [volused='682377865'] index: 32 [from value] + Found item [volused='682377865'] index: 33 [from value] AS you can see it appears to be returning the correct data. I've also set up data templates and graph templates to display the data. The create graphs for a device screen shows the correct data, and when selecting one row can clicking create a new data source and graph are created. Unfortunately the data source is never updated. Increasing the poller log level shows that it appears to not even be querying the data source, despite it being used? What should my next steps to debug this issue be?

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  • Microsoft announces Tech.Ed India in Bengaluru on April 12-14 2010

    Hi, if you too are a Developer, IT professional, Decision-maker, Designer, Solution Architect, Technology Manager or a Student, this will definitely excite you. Microsoft is back this year with the Indian edition of Tech.Ed, it's global education & networking conference for technology professionals. Expect to run into S. Somasegar (Sr. VP, Microsoft Developer Division), Kevin J. Smith (Senior Director, Intel), Stephen Forte (Chief Strategy Officer, Telerik) and other technology stalwarts....Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Cloud and On-Premises Applications Integration using Oracle Integration Adapters

    - by Ramkumar Menon
    See how Oracle Integration adapters will continue to provide connectivity and harness information from diverse enterprise applications and technologies—both on-premises and in the cloud on our Exclusive Openworld session - "CON8642 - Cloud and On-Premises Applications Integration, Using Oracle Integration Adapters ". The session will cover the trends and themes of Application Integration today, and describe how Oracle's suite of Adapters help you integrate and extend your Applications using a Service Oriented Architecture today and in the future. Session Speakers Vikas Anand - Director, Product Management Ramkumar Menon - Senior Product Manager, SOA Suite Stephen Mcritchie - SOA Suite Product Development Schedule: Wednesday, Oct 3, 1:15 PM - 2:15 PM - Moscone South - 310, San Francisco

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  • Oracle-AmberPoint Webcast: Learn How Your Business Can Profit from the Combination

    - by jyothi.swaroop
    With the recent acquisition of AmberPoint, Oracle now offers an enhanced end-to-end SOA solution that features runtime governance, business transaction management, and cross-platform management capabilities. Put that solution to work and your business can achieve lower costs of implementation and higher profit. Join Ed Horst, Vice President, Oracle (former CMO of AmberPoint), and Ashish Mohindroo, Senior Director, Product Marketing, Oracle, as they discuss in this live Webcast the customer advantages of the Oracle and AmberPoint combination. Learn how our SOA solutions with AmberPoint capabilities can help you: Achieve more agility and visibility into your business processes Increase control and performance of critical applications Improve performance and reduce IT costs to benefit your bottom line Register for the Live Webcast Event Date: Thursday, May 20, 2010 Time: 10 a.m. PT/1 p.m. ET

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  • "What Happens in Vegas…" - Oracle to Present at Gartner AADI Conference

    - by Bruce Tierney
    “What Happens in Vegas, Stays in Vegas”…with the exception of insights to help you jumpstart your cloud integration and mobile enablement including these three highlights from the upcoming Oracle session “Simplifying Integration - The Cloud and Mobile Prerequisite”: How To Simplify Complex Application Infrastructures – Strategies for how to simplify while expanding on-premise to integrate with SaaS applications, Oracle Cloud, and mobile enablement. Presented by Tim Hall, Oracle’s Senior Director of Product Management Customer Case Study On Cloud Integration And Mobile App Enablement – Hear BMC present tips on how they used Oracle SOA Suite to integrate with Salesforce, Eloqua, WebEx, and more than 10 other SaaS applications. Also covered will be their smartphone and tablet enablement implementation. Oracle’s Integration Solution – A brief overview of how Oracle’s core integration products provide a unified approach to the many components of integration and mobile enablement. Image: BMC's Cloud Integration using Oracle SOA Suite Stop by the Oracle booth to chat with us and join the Oracle Session on Wed. Nov 28th at 9:45 a.m. For more information about Gartner Application Architecture, Development & Integration (AADI) conference at Caesar’s Palace November 27-29 2012, see this link

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  • Who is Jeremiah Owyang?

    - by Michael Hylton
    Q: What’s your current role and what career path brought you here? J.O.: I'm currently a partner and one of the founding team members at Altimeter Group.  I'm currently the Research Director, as well as wear the hat of Industry Analyst. Prior to joining Altimeter, I was an Industry Analyst at Forrester covering Social Computing, and before that, deployed and managed the social media program at Hitachi Data Systems in Santa Clara.  Around that time, I started a career blog called Web Strategy which focused on how companies were using the web to connect with customers --and never looked back. Q: As an industry analyst, what are you focused on these days? J.O.: There are three trends that I'm focused my research on at this time:  1) The Dynamic Customer Journey:  Individuals (both b2c and b2b) are given so many options in their sources of data, channels to choose from and screens to consume them on that we've found that at each given touchpoint there are 75 potential permutations.  Companies that can map this, then deliver information to individuals when they need it will have a competitive advantage and we want to find out who's doing this.  2) One of the sub themes that supports this trend is Social Performance.  Yesterday's social web was disparate engagement of humans, but the next phase will be data driven, and soon new technologies will emerge to help all those that are consuming, publishing, and engaging on the social web to be more efficient with their time through forms of automation.  As you might expect, this comes with upsides and downsides.  3) The Sentient World is our research theme that looks out the furthest as the world around us (even inanimate objects) become 'self aware' and are able to talk back to us via digital devices and beyond.  Big data, internet of things, mobile devices will all be this next set. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? J.O.: The lines between our work and personal lives are dissolving, and this leads to a greater upside of being always connected and have deeper relationships with those that are not.  It also means a downside of society expectations that we're always around and available for colleagues, customers, and beyond.  In the future, a balance will be sought as we seek to achieve the goals of family, friends, work, and our own personal desires.  All of this is being ironically written at 430 am on a Sunday am.  Q: How can people keep up with what you’re working on? J.O.: A great question, thanks.  There are a few sources of information to find out, I'll lead with the first which is my blog at web-strategist.com.  A few times a week I'll publish my industry insights (hires, trends, forces, funding, M&A, business needs) as well as on twitter where I'll point to all the news that's fit to print @jowyang.  As my research reports go live (we publish them for all to read --called Open Research-- at no cost) they'll emerge on my blog, or checkout the research tab to find out more now.  http://www.web-strategist.com/blog/research/ Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon?  J.O.: Absolutely! This coming Thursday, September 13th, I’m doing a webcast with Oracle on “Managing Social Relationships for the Enterprise”. This is going to be a great discussion with Reggie Bradford, Senior Vice President of Product Development at Oracle and Christian Finn, Senior Director of Product Management for Oracle WebCenter. I’m looking forward to a great discussion around all those issues that so many companies are struggling with these days as they realize how much social media is impacting their business. It’s changing the way your customers and employees interact with your brand. Today it’s no longer a matter of when to become a social-enabled enterprise, but how to become a successful one. Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast?  J.O.: Below is a 15 minute video which encapsulates Altimeter’s themes on the Dynamic Customer Journey and the Sentient World. I’m really proud to have taken an active role in the first ever LeWeb outside of Paris. This one, which was featured in downtown London across the street from Westminster Abbey was sold out. If you’ve not heard of LeWeb, this is a global Internet conference hosted by Loic and Geraldine Le Meur, a power couple that stem from Paris but are also living in Silicon Valley, this is one of my favorite conferences to connect with brands, technology innovators, investors and friends. Altimeter was able to play a minor role in suggesting the theme for the event “Faster Than Real Time” which stems off previous LeWebs that focused on the “Real time web”. In this radical state, companies are able to anticipate the needs of their customers by using data, technology, and devices and deliver meaningful experiences before customers even know they need it. I explore two of three of Altimeter’s research themes, the Dynamic Customer Journey, and the Sentient World in my speech, but due to time, did not focus on Adaptive Organization.

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  • I want to change DPI with Imagemagick without changing the actual byte-size of the image data

    - by user1694803
    I feel so horribly sorry that I have to ask this question here, but after hours of researching how to do an actually very simple task I'm still failing... In Gimp there is a very simple way to do what I want. I only have the German dialog installed but I'll try to translate it. I'm talking about going to "Picture-PrintingSize" and then adjusting the Values "X-Resolution" and "Y-Resolution" which are known to me as so called DPI values. You can also choose the format which by default is "Pixel/Inch". (In German the dialog is "Bild-Druckgröße" and there "X-Auflösung" and "Y-Auflösung") Ok, the values there are often "72" by default. When I change them to e.g. "300" this has the effect that the image stays the same on the computer, but if I print it, it will be smaller if you look at it, but all the details are still there, just smaller - it has a higher resolution on the printed paper (but smaller size... which is fine for me). I am often doing that when I am working with LaTeX, or to be exact with the command "pdflatex" on a recent Ubuntu-Machine. When I'm doing the above process with Gimp manually everything works just fine. The images will appear smaller in the resulting PDF but with high printing quality. What I am trying to do is to automate the process of going into Gimp and adjusting the DPI values. Since Imagemagick is known to be superb and I used it for many other tasks I tried to achieve my goal with this tool. But it does just not do what I want. After trying a lot of things I think this actually is be the command that should be my friend: convert input.png -density 300 output.png This should set the DPI to 300, as I can read everywhere in the web. It seems to work. When I check the file it stays the same. file input.png output.png input.png: PNG image data, 611 x 453, 8-bit grayscale, non-interlaced output.png: PNG image data, 611 x 453, 8-bit grayscale, non-interlaced When I use this command, it seems like it did what I wanted: identify -verbose output.png | grep 300 Resolution: 300x300 PNG:pHYs : x_res=300, y_res=300, units=0 (Funny enough, the same output comes for input.png which confuses me... so this might be the wrong parameters to watch?) But when I now render my TeX with "pdflatex" the image is still big and blurry. Also when I open the image with Gimp again the DPI values are set to "72" instead of "300". So there actually was no effect at all. Now what is the problem here. Am I getting something completely wrong? I can't be that wrong since everything works just fine with Gimp... Thanks for any help in this. I am also open to other automated solutions which are easily done on a Linux system...

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  • LI .Net User Group June 3rd, 2010 Meeting with Sam Abraham

    - by Sam Abraham
    It was a pleasure seeing old friends and meeting new ones at the LI .Net User Group Meeting on Thursday June 3rd 2010. I was very impressed as more than 35 developers were present which highlights the buzz MVC is creating with its latest release. We covered an introduction to MVC then went on to discuss new features in MVC2. I enjoyed the good dialogue among the group as we discussed how MVC can fit side-by-side with an existing WebForms paradigm and how MVC Support for TDD can dramatically shift Architecture practices as we know them. Looking forward to meeting you all next time I am on the Island. Below are some photos of the event. --Sam Abraham Site Director - West Palm Beach .Net User Group

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  • Oracle Fusion Applications User Experience Design Patterns: Feeling the Love after Launch

    - by mvaughan
    By Misha Vaughan, Oracle Applications User ExperienceIn the first video by the Oracle Applications User Experience team on the Oracle Partner Network, Vice President Jeremy Ashley said that Oracle is looking to expand the ecosystem of support for Oracle’s applications customers as they begin to assess their investment and adoption of Oracle Fusion Applications. Oracle has made a massive investment to maintain the benefits of the Fusion Applications User Experience. This summer, the Applications User Experience team released the Oracle Fusion Applications user experience design patterns.Design patterns help create consistent experiences across devices.The launch has been very well received:Angelo Santagata, Senior Principal Technologist and Fusion Middleware evangelist for Oracle,  wrote this to the system integrator community: “The web site is the result of many years of Oracle R&D into user interface design for Fusion Applications and features a really cool web app which allows you to visualise the UI components in action.”  Grant Ronald, Director of Product Management, Application Development Framework (ADF) said: “It’s a science I don't understand, but now I don't have to ... Now you can learn from the UX experience of Fusion Applications.”Frank Nimphius, Senior Principal Product Manager, Oracle (ADF) wrote about the launch of the design patterns for the ADF Code Corner, and Jürgen Kress, Senior Manager EMEA Alliances & Channels for Fusion MiddleWare and Service Oriented Architecture, (SOA), shared the news with his Partner Community. Oracle Twitter followers also helped spread the message about the design patterns launch: ?@bex – Brian Huff, founder and Chief Software Architect for Bezzotech, and Oracle ACE Director:“Nifty! The Oracle Fusion UX team just released new ADF design patterns.”@maiko_rocha, Maiko Rocha, Oracle Consulting Solutions Architect and Oracle FMW engineer: “Haven't seen any other vendor offer such comprehensive UX Design Patterns catalog for free!”@zirous_chad, Chad Thompson, Senior Solutions Architect for Zirous, Inc. and ADF Developer:Wow - @ultan and company did a great job with the Fusion UX PatternsWhat is a user experience design pattern?A user experience design pattern is a re-usable, usability tested functional blueprint for a particular user experience.  Some examples are guided processes, shopping carts, and search and search results.  Ultan O’Broin discusses the top design patterns every developer should know.The patterns that were just released are based on thousands of hours of end-user field studies, state-of-the-art user interface assessments, and usability testing.  To be clear, these are functional design patterns, not technical design patterns that developers may be used to working with.  Because we know there is a gap, we are putting together some training that will help close that gap.Who should care?This is an offering targeted primarily at Application Development Framework (ADF) developers. If you are faced with the following questions regarding Fusion Applications, you will want to know and learn more:•    How do I build something that looks like Fusion Applications?•    How do I build a next-generation application?•    How do I extend a Fusion Application and maintain the user experience?•    I don’t want to re-invent the wheel on the user interface, so where do I start?•    I need to build something that will eventually co-exist with Fusion Applications. How do I do that?These questions are relevant to partners with an ADF competency, individual practitioners, or small consultancies with an ADF specialization, and customers who are trying to shift their IT staff over to supporting Fusion Applications.Where you can find out more?OnlineOur Fusion User Experience design patterns maven is Ultan O’Broin. The Oracle Partner Network is helping our team bring this first e-seminar to you in order to go into a more detail on what this means and how to take advantage of it:? Webinar: Build a Better User Experience with Oracle: Oracle Fusion Applications Functional Design PatternsSept 20, 2012 , 10:30am-11:30am PacificDial-In:  1. 877-664-9137 / Passcode 102546?International:  706-634-9619  http://www.intercall.com/national/oracleuniversity/gdnam.htmlAccess the Live Event Or Via Webconference Access http://ouweb.webex.com  ?and enter this session number: 598036234At a Usergroup eventThe Fusion User Experience Advocates (FXA) are also going to be getting some deep-dive training on this content and can share it with local user groups.At OpenWorld Ultan O’Broin               Chris MuirIf you will be at OpenWorld this year, our own Ultan O’Broin will be visiting the ADF demopod to say hello, thanks to Shay Shmeltzer, Senior Group Manager for ADF outbound communication and at the OTN lounge: Monday 10-10:45, Tuesday 2:15-2:45, Wednesday 2:15-3:30 ?  Oracle JDeveloper and Oracle ADF,  Moscone South, Right - S-207? “ADF Meet and Greett”, OTN Lounge, Wednesday 4:30 And I cannot talk about OpenWorld and ADF without mentioning Chris Muir’s ADF EMG event: the Year After the Year Of the ADF Developer – Sunday, Sept 30 of OpenWorld. Chris has played host to Ultan and the Applications user experience message for his online community and is now a seasoned UX expert.Expect to see additional announcements about expanded and training on similar topics in the future.

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  • 7u10: JavaFX packaging tools update

    - by igor
    Last weeks were very busy here in Oracle. JavaOne 2012 is next week. Come to see us there! Meanwhile i'd like to quickly update you on recent developments in the area of packaging tools. This is an area of ongoing development for the team, and we are  continuing to refine and improve both the tools and the process. Thanks to everyone who shared experiences and suggestions with us. We are listening and fixed many of reported issues. Please keep them coming as comments on the blog or (even better) file issues directly to the JIRA. In this post i'll focus on several new packaging features added in JDK 7 update 10: Self-Contained Applications: Select Java Runtime to bundle Self-Contained Applications: Create Package without Java Runtime Self-Contained Applications: Package non-JavaFX application Option to disable proxy setup in the JavaFX launcher Ability to specify codebase for WebStart application Option to update existing jar file Self-Contained Applications: Specify application icon Self-Contained Applications: Pass parameters on the command line All these features and number of other important bug fixes are available in the developer preview builds of JDK 7 update 10 (build 8 or later). Please give them a try and share your feedback! Self-Contained Applications: Select Java Runtime to bundle Packager tools in 7u6 assume current JDK (based on java.home property) is the source for embedded runtime. This is useful simplification for many scenarios but there are cases where ability to specify what to embed explicitly is handy. For example IDE may be using fixed JDK to build the project and this is not the version you want to bundle into your application. To make it more flexible we now allow to specify location of base JDK explicitly. It is optional and if you do not specify it then current JDK will be used (i.e. this change is fully backward compatible). New 'basedir' attribute was added to <fx:platform> tag. Its value is location of JDK to be used. It is ok to point to either JRE inside the JDK or JDK top level folder. However, it must be JDK and not JRE as we need other JDK tools for proper packaging and it must be recent version of JDK that is bundled with JavaFX (i.e. Java 7 update 6 or later). Here are examples (<fx:platform> is part of <fx:deploy> task): <fx:platform basedir="${java.home}"/> <fx:platform basedir="c:\tools\jdk7"/> Hint: this feature enables you to use packaging tools from JDK 7 update 10 (and benefit from bug fixes and other features described below) to create application package with bundled FCS version of JRE 7 update 6. Self-Contained Applications: Create Package without Java Runtime This may sound a bit puzzling at first glance. Package without embedded Java Runtime is not really self-contained and obviously will not help with: Deployment on fresh systems. JRE need to be installed separately (and this step will require admin permissions). Possible compatibility issues due to updates of system runtime. However, these packages are much much smaller in size. If download size matters and you are confident that user have recommended system JRE installed then this may be good option to consider if you want to improve user experience for install and launch. Technically, this is implemented as an extension of previous feature. Pass empty string as value for 'basedir' attribute and this will be treated as request to not bundle Java runtime, e.g. <fx:platform basedir=""/> Self-Contained Applications: Package non-JavaFX application One of popular questions people ask about self-contained applications - can i package my Java application as self-contained application? Absolutely. This is true even for tools shipped with JDK 7 update 6. Simply follow steps for creating package for Swing application with integrated JavaFX content and they will work even if your application does not use JavaFX. What's wrong with it? Well, there are few caveats: bundle size is larger because JavaFX is bundled whilst it is not really needed main application jar needs to be packaged to comply to JavaFX packaging requirements(and this may be not trivial to achieve in your existing build scripts) javafx application launcher may not work well with startup logic of your application (for example launcher will initialize networking stack and this may void custom networking settings in your application code) In JDK 7 update 6 <fx:deploy> was updated to accept arbitrary executable jar as an input. Self-contained application package will be created preserving input jar as-is, i.e. no JavaFX launcher will be embedded. This does not help with first point above but resolves other two. More formally following assertions must be true for packaging to succeed: application can be launched as "java -jar YourApp.jar" from the command line  mainClass attribute of <fx:application> refers to application main class <fx:resources> lists all resources needed for the application To give you an example lets assume we need to create a bundle for application consisting of 3 jars:     dist/javamain.jar     dist/lib/somelib.jar    dist/morelibs/anotherlib.jar where javamain.jar has manifest with      Main-Class: app.Main     Class-Path: lib/somelib.jar morelibs/anotherlib.jar Here is sample ant code to package it: <target name="package-bundle"> <taskdef resource="com/sun/javafx/tools/ant/antlib.xml" uri="javafx:com.sun.javafx.tools.ant" classpath="${javafx.tools.ant.jar}"/> <fx:deploy nativeBundles="all" width="100" height="100" outdir="native-packages/" outfile="MyJavaApp"> <info title="Sample project" vendor="Me" description="Test built from Java executable jar"/> <fx:application id="myapp" version="1.0" mainClass="app.Main" name="MyJavaApp"/> <fx:resources> <fx:fileset dir="dist"> <include name="javamain.jar"/> <include name="lib/somelib.jar"/> <include name="morelibs/anotherlib.jar"/> </fx:fileset> </fx:resources> </fx:deploy> </target> Option to disable proxy setup in the JavaFX launcher Since JavaFX 2.2 (part of JDK 7u6) properly packaged JavaFX applications  have proxy settings initialized according to Java Runtime configuration settings. This is handy for most of the application accessing network with one exception. If your application explicitly sets networking properties (e.g. socksProxyHost) then they must be set before networking stack is initialized. Proxy detection will initialize networking stack and therefore your custom settings will be ignored. One way to disable proxy setup by the embedded JavaFX launcher is to pass "-Djavafx.autoproxy.disable=true" on the command line. This is good for troubleshooting (proxy detection may cause significant startup time increases if network is misconfigured) but not really user friendly. Now proxy setup will be disabled if manifest of main application jar has "JavaFX-Feature-Proxy" entry with value "None". Here is simple example of adding this entry using <fx:jar> task: <fx:jar destfile="dist/sampleapp.jar"> <fx:application refid="myapp"/> <fx:resources refid="myresources"/> <fileset dir="build/classes"/> <manifest> <attribute name="JavaFX-Feature-Proxy" value="None"/> </manifest> </fx:jar> Ability to specify codebase for WebStart application JavaFX applications do not need to specify codebase (i.e. absolute location where application code will be deployed) for most of real world deployment scenarios. This is convenient as application does not need to be modified when it is moved from development to deployment environment. However, some developers want to ensure copies of their application JNLP file will redirect to master location. This is where codebase is needed. To avoid need to edit JNLP file manually <fx:deploy> task now accepts optional codebase attribute. If attribute is not specified packager will generate same no-codebase files as before. If codebase value is explicitly specified then generated JNLP files (including JNLP content embedded into web page) will use it.  Here is an example: <fx:deploy width="600" height="400" outdir="Samples" codebase="http://localhost/codebaseTest" outfile="TestApp"> .... </fx:deploy> Option to update existing jar file JavaFX packaging procedures are optimized for new application that can use ant or command line javafxpackager utility. This may lead to some redundant steps when you add it to your existing build process. One typical situation is that you might already have a build procedure that produces executable jar file with custom manifest. To properly package it as JavaFX executable jar you would need to unpack it and then use javafxpackager or <fx:jar> to create jar again (and you need to make sure you pass all important details from your custom manifest). We added option to pass jar file as an input to javafxpackager and <fx:jar>. This simplifies integration of JavaFX packaging tools into existing build  process as postprocessing step. By the way, we are looking for ways to simplify this further. Please share your suggestions! On the technical side this works as follows. Both <fx:jar> and javafxpackager will attempt to update existing jar file if this is the only input file. Update process will add JavaFX launcher classes and update the jar manifest with JavaFX attributes. Your custom attributes will be preserved. Update could be performed in place or result may be saved to a different file. Main-Class and Class-Path elements (if present) of manifest of input jar file will be used for JavaFX application  unless they are explicitly overriden in the packaging command you use. E.g. attribute mainClass of <fx:application> (or -appclass in the javafxpackager case) overrides existing Main-Class in the jar manifest. Note that class specified in the Main-Class attribute could either extend JavaFX Application or provide static main() method. Here are examples of updating jar file using javafxpackager: Create new JavaFX executable jar as a copy of given jar file javafxpackager -createjar -srcdir dist -srcfiles fish_proto.jar -outdir dist -outfile fish.jar  Update existing jar file to be JavaFX executable jar and use test.Fish as main application class javafxpackager -createjar -srcdir dist -appclass test.Fish -srcfiles fish.jar -outdir dist -outfile fish.jar  And here is example of using <fx:jar> to create new JavaFX executable jar from the existing fish_proto.jar: <fx:jar destfile="dist/fish.jar"> <fileset dir="dist"> <include name="fish_proto.jar"/> </fileset> </fx:jar> Self-Contained Applications: Specify application icon The only way to specify application icon for self-contained application using tools in JDK 7 update 6 is to use drop-in resources. Now this bug is resolved and you can also specify icon using <fx:icon> tag. Here is an example: <fx:deploy ...> <fx:info> <fx:icon href="default.png"/> </fx:info> ... </fx:deploy> Few things to keep in mind: Only default kind of icon is applicable to self-contained applications (as of now) Icon should follow platform specific rules for sizes and image format (e.g. .ico on Windows and .icns on Mac) Self-Contained Applications: Pass parameters on the command line JavaFX applications support two types of application parameters: named and unnamed (see the API for Application.Parameters). Static named parameters can be added to the application package using <fx:param> and unnamed parameters can be added using <fx:argument>. They are applicable to all execution modes including standalone applications. It is also possible to pass parameters to a JavaFX application from a Web page that hosts it, using <fx:htmlParam>.  Prior to JavaFX 2.2, this was only supported for embedded applications. Starting from JavaFX 2.2, <fx:htmlParam> is applicable to Web Start applications also. See JavaFX deployment guide for more details on this. However, there was no way to pass dynamic parameters to the self-contained application. This has been improved and now native launchers will  delegate parameters from command line to the application code. I.e. to pass parameter to the application you simply need to run it as "myapp.exe somevalue" and then use getParameters().getUnnamed().get(0) to get "somevalue".

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  • CakePhp on IIS: How can I Edit URL Rewrite module for SSL Redirects

    - by AdrianB
    I've not dealt much with IIS rewrites, but I was able to import (and edit) the rewrites found throughout the cake structure (.htaccess files). I'll explain my configuration a little, then get to the meat of the problem. So my Cake php framework is working well and made possible by the url rewrite module 2.0 which I have successfully installed and configured for the site. The way cake is set up, the webroot folder (for cake, not iis) is set as the default folder for the site and exists inside the following hierarchy inetpub -wwwroot --cakePhp root ---application ----models ----views ----controllers ----WEBROOT // *** HERE *** ---cake core --SomeOtherSite Folder For this implementation, the url rewrite module uses the following rules (from the web.config file) ... <rewrite> <rules> <rule name="Imported Rule 1" stopProcessing="true"> <match url="^(.*)$" ignoreCase="false" /> <conditions logicalGrouping="MatchAll"> <add input="{REQUEST_FILENAME}" matchType="IsDirectory" negate="true" /> <add input="{REQUEST_FILENAME}" matchType="IsFile" negate="true" /> </conditions> <action type="Rewrite" url="index.php?url={R:1}" appendQueryString="true" /> </rule> <rule name="Imported Rule 2" stopProcessing="true"> <match url="^$" ignoreCase="false" /> <action type="Rewrite" url="/" /> </rule> <rule name="Imported Rule 3" stopProcessing="true"> <match url="(.*)" ignoreCase="false" /> <action type="Rewrite" url="/{R:1}" /> </rule> <rule name="Imported Rule 4" stopProcessing="true"> <match url="^(.*)$" ignoreCase="false" /> <conditions logicalGrouping="MatchAll"> <add input="{REQUEST_FILENAME}" matchType="IsDirectory" negate="true" /> <add input="{REQUEST_FILENAME}" matchType="IsFile" negate="true" /> </conditions> <action type="Rewrite" url="index.php?url={R:1}" appendQueryString="true" /> </rule> </rules> </rewrite> I've Installed my SSL certificate and created a site binding so that if i use the https:// protocol, everything is working fine within the site. I fear that attempts I have made at creating a rewrite are too far off base to understand results. The rules need to switch protocol without affecting the current set of rules which pass along url components to index.php (which is cake's entry point). My goal is this- Create a couple of rewrite rules that will [#1] redirect all user pages (in this general form http://domain.com/users/page/param/param/?querystring=value ) to use SSL and then [#2} direct all other https requests to use http (is this is even necessary?). [e.g. http://domain.com/users/login , http://domain.com/users/profile/uid:12345 , http://domain.com/users/payments?firsttime=true] ] to all use SSL [e.g. https://domain.com/users/login , https://domain.com/users/profile/uid:12345 , https://domain.com/users/payments?firsttime=true] ] Any help would be greatly appreciated.

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  • BPM Suite 11gR1 Released

    - by Manoj Das
    This morning (April 27th, 2010), Oracle BPM Suite 11gR1 became available for download from OTN and eDelivery. If you have been following our plans in this area, you know that this is the release unifying BEA ALBPM product, which became Oracle BPM10gR3, with the Oracle stack. Some of the highlights of this release are: BPMN 2.0 modeling and simulation Web based Process Composer for BPMN and Rules authoring Zero-code environment with full access to Oracle SOA Suite’s rich set of application and other adapters Process Spaces – Out-of-box integration with Web Center Suite Process Analytics – Native process cubes as well as integration with Oracle BAM You can learn more about this release from the documentation. Notes about downloading and installing Please note that Oracle BPM Suite 11gR1 is delivered and installed as part of SOA 11.1.1.3.0, which is a sparse release (only incremental patch). To install: Download and install SOA 11.1.1.2.0, which is a full release (you can find the bits at the above location) Download and install SOA 11.1.1.3.0 During configure step (using the Fusion Middleware configuration wizard), use the Oracle Business Process Management template supplied with the SOA Suite11g (11.1.1.3.0) If you plan to use Process Spaces, also install Web Center 11.1.1.3.0, which also is delivered as a sparse release and needs to be installed on top of Web Center 11.1.1.2.0 Some early feedback We have been receiving very encouraging feedback on this release. Some quotes from partners are included below: “I just attended a preview workshop on BPM Studio, Oracle's BPMN 2.0 tool, held by Clemens Utschig Utschig from Oracle HQ. The usability and ease to get started are impressive. In the business view analysts can intuitively start modeling, then developers refine in their own, more technical view. The BPM Studio sets itself apart from pure play BPMN 2.0 tools by being seamlessly integrated inside a holistic SOA / BPM toolset: BPMN models are placed in SCA-Composites in SOA Suite 11g. This allows to abstract away the complexities of SOA integration aspects from business process aspects. For UIs in BPMN tasks, you have the richness of ADF 11g based Frontends. With BPM Studio we architects have a new modeling and development IDE that gives us interesting design challenges to grasp and elaborate, since many things BPMN 2.0 are different from good ol' BPEL. For example, for simple transformations, you don't use BPEL "assign" any more, but add the transformation directly to the service call. There is much less XPath involved. And, there is no translation from model to BPEL code anymore, so the awkward process model to BPEL roundtrip, which never really worked as well as it looked on marketing slides, is obsolete: With BPMN 2.0 "the model is the code". Now, these are great times to start the journey into BPM! Some tips: Start Projects smoothly, with initial processes being not overly complex and not using the more esoteric areas of BPMN, to manage the learning path and to stay successful with each iteration. Verify non functional requirements by conducting performance and load tests early. As mentioned above, separate all technical integration logic into SOA Suite or Oracle Service Bus. And - share your experience!” Hajo Normann, SOA Architect - Oracle ACE Director - Co-Leader DOAG SIG SOA   "Reuse of components across the Oracle 11G Fusion Middleware stack, like for instance a Database Adapter, is essential. It improves stability and predictability of the solution. BPM just is one of the components plugging into the stack and reuses all other components." Mr. Leon Smiers, Oracle Solution Architect, Capgemini   “I had the opportunity to follow a hands-on workshop held by Clemens for Oracle partners and I was really impressed of the overall offering of BPM11g. BPM11g allows the execution of BPMN 2.0 processes, without having to transform/translate them first to BPEL in order to be executable. The fact that BPMN uses the same underlying service infrastructure of SOA Suite 11g has a lot of benefits for us already familiar with SOA Suite 11g. BPMN is just another SCA component within a SCA composite and can (re)use all the existing components like Rules, Human Workflow, Adapters and Mediator. I also like the fact that BPMN runs on the same service engine as BPEL. By that all known best practices for making a BPEL  process reliable are valid for BPMN processes as well. Last but not least, BPMN is integrated into the superior end-to-end tracing of SOA Suite 11g. With BPM11g, Oracle offers a very competitive product which will have a big effect on the IT market. Clemens and Jürgen: Thanks for the great workshop! I’m really looking forward to my first project using Oracle BPM11g!” Guido Schmutz, Technology Manager / Oracle ACE Director for Fusion Middleware and SOA, Company:  Trivadis Some earlier feedback were summarized in this post.

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  • Sun2Oracle: Hub City Media Webcast Reminder - Thursday, September 13, 2012

    - by Darin Pendergraft
    Our Sun2Oracle webcast featuring Steve Giovanetti from Hub City Media is this Thursday, September 13th at 10:00 am PST.  If you haven't registered yet, there is still time: Register Here. Scott Bonell, Sr. Director of Product Management will be talking to Steve about their recent project to upgrade a large University from Sun DSEE Directory to Oracle Unified Directory.  Scott and Steve will talk through details of the project, from planning through implementation. In addition to this webcast, Steve Giovanetti will also be participating in two sessions at Oracle OpenWorld 2012: CON9465 - Next-Generation Directory: Oracle Unified Directory  Etienne Remillon, Principal Product Manager, Oracle  Steve Giovanetti, CTO Hub City Media  Warren Leung, Sr. Architect, UCLA  Tuesday, Oct 2, 5:00 PM – 6:00 PM  Moscone West – 3008 CON5749 - Solutions for Migration of Oracle Waveset to Oracle Identity Manager Steve Giovanetti, CTO Hub City Media Kevin Moulton, Senior Sales Consulting  Manager, Oracle Thursday, Oct 4, 11:15 AM - 12:15 PM Moscone West - 3008

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  • UPK 3.6.1 New Feature - Publish Presentation

    - by peter.maravelias
    UPK includes numerous options for deploying the content you have created. Most UPK users are familiar with the UPK Player and the various document outputs that have been available as publishing formats for some time now. In addition UPK provides the content developer the ability to publish content for use in specific environments, LMS, Test Director are two examples. UPK 3.6.1 adds the Presentation publishing type. The Presentation publishing type produces a slideshow presentation of screenshots and text of each topic as a separate Microsoft PowerPoint file. To publish to the presentation option just select the type under the documents category in the publishing wizard. Give this new publishing type a try and let us know what you think by posting a comment. The Presentation publishing type feature came from a customer request and given the ever growing methods and channels for communication we'd like to know what other output types or methods of using existing outputs you would like to see in a future release of UPK.

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • NFS Mounts Issues

    - by user554005
    Having some issue with a NFS Setup on the clients it just times out refuses to connect [root@host9 ~]# mount 192.168.0.17:/home/export /mnt/export mount: mount to NFS server '192.168.0.17' failed: timed out (retrying). mount: mount to NFS server '192.168.0.17' failed: timed out (retrying). mount: mount to NFS server '192.168.0.17' failed: timed out (retrying). mount: mount to NFS server '192.168.0.17' failed: timed out (retrying). Here are the settings I'm using: [root@host17 /home/export]# cat /etc/hosts.allow # # hosts.allow This file contains access rules which are used to # allow or deny connections to network services that # either use the tcp_wrappers library or that have been # started through a tcp_wrappers-enabled xinetd. # # See 'man 5 hosts_options' and 'man 5 hosts_access' # for information on rule syntax. # See 'man tcpd' for information on tcp_wrappers # portmap: 192.168.0.0/255.255.255.0 lockd: 192.168.0.0/255.255.255.0 rquotad: 192.168.0.0/255.255.255.0 mountd: 192.168.0.0/255.255.255.0 statd: 192.168.0.0/255.255.255.0 [root@host17 /home/export]# cat /etc/hosts.deny # # hosts.deny This file contains access rules which are used to # deny connections to network services that either use # the tcp_wrappers library or that have been # started through a tcp_wrappers-enabled xinetd. # # The rules in this file can also be set up in # /etc/hosts.allow with a 'deny' option instead. # # See 'man 5 hosts_options' and 'man 5 hosts_access' # for information on rule syntax. # See 'man tcpd' for information on tcp_wrappers # portmap:ALL lockd:ALL mountd:ALL rquotad:ALL statd:ALL [root@host17 /home/export]# cat /etc/exports /home/export 192.168.0.0/255.255.255.0(rw) [root@host17 /home/export]# iptables -L Chain INPUT (policy ACCEPT) target prot opt source destination RH-Firewall-1-INPUT all -- anywhere anywhere Chain FORWARD (policy ACCEPT) target prot opt source destination RH-Firewall-1-INPUT all -- anywhere anywhere Chain OUTPUT (policy ACCEPT) target prot opt source destination Chain RH-Firewall-1-INPUT (2 references) target prot opt source destination ACCEPT all -- anywhere anywhere ACCEPT icmp -- anywhere anywhere icmp any ACCEPT esp -- anywhere anywhere ACCEPT ah -- anywhere anywhere ACCEPT udp -- anywhere 224.0.0.251 udp dpt:mdns ACCEPT udp -- anywhere anywhere udp dpt:ipp ACCEPT tcp -- anywhere anywhere tcp dpt:ipp ACCEPT all -- anywhere anywhere state RELATED,ESTABLISHED ACCEPT tcp -- anywhere anywhere state NEW tcp dpt:ssh ACCEPT tcp -- anywhere anywhere state NEW tcp dpt:http ACCEPT tcp -- anywhere anywhere state NEW tcp dpt:https ACCEPT tcp -- anywhere anywhere state NEW tcp dpt:6379 ACCEPT udp -- 192.168.0.0/24 anywhere state NEW udp dpt:sunrpc ACCEPT tcp -- 192.168.0.0/24 anywhere state NEW tcp dpt:sunrpc ACCEPT tcp -- 192.168.0.0/24 anywhere state NEW tcp dpt:nfs ACCEPT tcp -- 192.168.0.0/24 anywhere state NEW tcp dpt:32803 ACCEPT udp -- 192.168.0.0/24 anywhere state NEW udp dpt:filenet-rpc ACCEPT tcp -- 192.168.0.0/24 anywhere state NEW tcp dpt:892 ACCEPT udp -- 192.168.0.0/24 anywhere state NEW udp dpt:892 ACCEPT tcp -- 192.168.0.0/24 anywhere state NEW tcp dpt:rquotad ACCEPT udp -- 192.168.0.0/24 anywhere state NEW udp dpt:rquotad ACCEPT tcp -- 192.168.0.0/24 anywhere state NEW tcp dpt:pftp ACCEPT udp -- 192.168.0.0/24 anywhere state NEW udp dpt:pftp REJECT all -- anywhere anywhere reject-with icmp-host-prohibited on the clients here is some rpcinfos [root@host9 ~]# rpcinfo -p 192.168.0.17 program vers proto port 100000 4 tcp 111 portmapper 100000 3 tcp 111 portmapper 100000 2 tcp 111 portmapper 100000 4 udp 111 portmapper 100000 3 udp 111 portmapper 100000 2 udp 111 portmapper 100011 1 udp 875 rquotad 100011 2 udp 875 rquotad 100011 1 tcp 875 rquotad 100011 2 tcp 875 rquotad 100005 1 udp 45857 mountd 100005 1 tcp 55772 mountd 100005 2 udp 34021 mountd 100005 2 tcp 59542 mountd 100005 3 udp 60930 mountd 100005 3 tcp 53086 mountd 100003 2 udp 2049 nfs 100003 3 udp 2049 nfs 100003 4 udp 2049 nfs 100227 2 udp 2049 nfs_acl 100227 3 udp 2049 nfs_acl 100003 2 tcp 2049 nfs 100003 3 tcp 2049 nfs 100003 4 tcp 2049 nfs 100227 2 tcp 2049 nfs_acl 100227 3 tcp 2049 nfs_acl 100021 1 udp 59832 nlockmgr 100021 3 udp 59832 nlockmgr 100021 4 udp 59832 nlockmgr 100021 1 tcp 36140 nlockmgr 100021 3 tcp 36140 nlockmgr 100021 4 tcp 36140 nlockmgr 100024 1 udp 46494 status 100024 1 tcp 49672 status [root@host9 ~]# [root@host9 ~]# rpcinfo -u 192.168.0.17 nfs rpcinfo: RPC: Timed out program 100003 version 0 is not available [root@host9 ~]# rpcinfo -u 192.168.0.17 portmap program 100000 version 2 ready and waiting program 100000 version 3 ready and waiting program 100000 version 4 ready and waiting [root@host9 ~]# rpcinfo -u 192.168.0.17 mount rpcinfo: RPC: Timed out program 100005 version 0 is not available [root@host9 ~]# I'm running CentOS 5.8 on all systems

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  • Community Video Profile: Kevin McGinley - OBIEE, Business Intelligence, and Advanced Analytics

    - by OTN ArchBeat
    Here's a tip of the ArchBeat hat to business intelligence expert Kevin McGinley for his recent confirmation as an Oracle ACE Director. The video above was recorded at Oracle OpenWorld 2013 (a few weeks before his ACED confirmation) when I had a chance to ask Kevin about recent projects and challenges, and about the business intelligence video series he produces with fellow BI whiz Steward Bryson. Kevin is a very sharp guy and I'm sure you'll enjoy this short interview. Want to learn more about the Oracle ACE Program? Click here.

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  • Eight New Oracle Database Assemblies Ready to Run In Your Oracle VM Cloud with Oracle Enterprise Manager 12c

    - by Adam Hawley
    By Sudip Datta, Senior Director, Oracle Enterprise Manager Product Management This week, 8 database virtual assemblies were released via EM 12c Self-Update. The database assemblies are already patched to Oracle recommended levels. Customers running EM 12c in online mode (i.e. connected to My Oracle Support) will see the assemblies in their EM console (screenshot below). They can then deploy the Assemblies using the Self-Service Provisioning outlined in the "Cloud Administration Guide". The EM12c agent will be deployed along with the assemblies, so the databases will be managed automatically from the onset. You can also get a general demo of the cloud management features (including assembly deployment) in http://www.oracle.com/technetwork/oem/cloud-mgmt/index.html. More database and middleware assemblies will follow soon.

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  • Visual Studio Talk Show #114 is now online - Le responsable de projet est-il mort? (French)

    http://www.visualstudiotalkshow.com Bernard Fedotoff: Le responsable de projet est-il mort? Nous discutons avec Bernard Fedotoff sur comment jumeler la gestion de projet et les mthodes de dveloppement agile. Entre autres, avec les mthodes agiles on se demande o est la place du responsable de projet. Bernard Fedotoff est Microsoft Regional Director depuis 1996 ; il a anim les Devdays et Techdays en Suisse et en France depuis 1997. Il a t fondateur et PDG de PSEngineering depuis 1990, socit quil...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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