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  • SQL SERVER – Database Dynamic Caching by Automatic SQL Server Performance Acceleration

    - by pinaldave
    My second look at SafePeak’s new version (2.1) revealed to me few additional interesting features. For those of you who hadn’t read my previous reviews SafePeak and not familiar with it, here is a quick brief: SafePeak is in business of accelerating performance of SQL Server applications, as well as their scalability, without making code changes to the applications or to the databases. SafePeak performs database dynamic caching, by caching in memory result sets of queries and stored procedures while keeping all those cache correct and up to date. Cached queries are retrieved from the SafePeak RAM in microsecond speed and not send to the SQL Server. The application gets much faster results (100-500 micro seconds), the load on the SQL Server is reduced (less CPU and IO) and the application or the infrastructure gets better scalability. SafePeak solution is hosted either within your cloud servers, hosted servers or your enterprise servers, as part of the application architecture. Connection of the application is done via change of connection strings or adding reroute line in the c:\windows\system32\drivers\etc\hosts file on all application servers. For those who would like to learn more on SafePeak architecture and how it works, I suggest to read this vendor’s webpage: SafePeak Architecture. More interesting new features in SafePeak 2.1 In my previous review of SafePeak new I covered the first 4 things I noticed in the new SafePeak (check out my article “SQLAuthority News – SafePeak Releases a Major Update: SafePeak version 2.1 for SQL Server Performance Acceleration”): Cache setup and fine-tuning – a critical part for getting good caching results Database templates Choosing which database to cache Monitoring and analysis options by SafePeak Since then I had a chance to play with SafePeak some more and here is what I found. 5. Analysis of SQL Performance (present and history): In SafePeak v.2.1 the tools for understanding of performance became more comprehensive. Every 15 minutes SafePeak creates and updates various performance statistics. Each query (or a procedure execute) that arrives to SafePeak gets a SQL pattern, and after it is used again there are statistics for such pattern. An important part of this product is that it understands the dependencies of every pattern (list of tables, views, user defined functions and procs). From this understanding SafePeak creates important analysis information on performance of every object: response time from the database, response time from SafePeak cache, average response time, percent of traffic and break down of behavior. One of the interesting things this behavior column shows is how often the object is actually pdated. The break down analysis allows knowing the above information for: queries and procedures, tables, views, databases and even instances level. The data is show now on all arriving queries, both read queries (that can be cached), but also any types of updates like DMLs, DDLs, DCLs, and even session settings queries. The stats are being updated every 15 minutes and SafePeak dashboard allows going back in time and investigating what happened within any time frame. 6. Logon trigger, for making sure nothing corrupts SafePeak cache data If you have an application with many parts, many servers many possible locations that can actually update the database, or the SQL Server is accessible to many DBAs or software engineers, each can access some database directly and do some changes without going thru SafePeak – this can create a potential corruption of the data stored in SafePeak cache. To make sure SafePeak cache is correct it needs to get all updates to arrive to SafePeak, and if a DBA will access the database directly and do some changes, for example, then SafePeak will simply not know about it and will not clean SafePeak cache. In the new version, SafePeak brought a new feature called “Logon Trigger” to solve the above challenge. By special click of a button SafePeak can deploy a special server logon trigger (with a CLR object) on your SQL Server that actually monitors all connections and informs SafePeak on any connection that is coming not from SafePeak. In SafePeak dashboard there is an interface that allows to control which logins can be ignored based on login names and IPs, while the rest will invoke cache cleanup of SafePeak and actually locks SafePeak cache until this connection will not be closed. Important to note, that this does not interrupt any logins, only informs SafePeak on such connection. On the Dashboard screen in SafePeak you will be able to see those connections and then decide what to do with them. Configuration of this feature in SafePeak dashboard can be done here: Settings -> SQL instances management -> click on instance -> Logon Trigger tab. Other features: 7. User management ability to grant permissions to someone without changing its configuration and only use SafePeak as performance analysis tool. 8. Better reports for analysis of performance using 15 minute resolution charts. 9. Caching of client cursors 10. Support for IPv6 Summary SafePeak is a great SQL Server performance acceleration solution for users who want immediate results for sites with performance, scalability and peak spikes challenges. Especially if your apps are packaged or 3rd party, since no code changes are done. SafePeak can significantly increase response times, by reducing network roundtrip to the database, decreasing CPU resource usage, eliminating I/O and storage access. SafePeak team provides a free fully functional trial www.safepeak.com/download and actually provides a one-on-one assistance during such trial. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Pinal Dave, PostADay, SQL, SQL Authority, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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  • 8 Mac System Features You Can Access in Recovery Mode

    - by Chris Hoffman
    A Mac’s Recovery Mode is for more than just reinstalling Mac OS X. You’ll find many other useful troubleshooting utilities here — you can use these even if your Mac can’t boot normally. To access Recovery Mode, restart your Mac and press and hold the Command + R keys during the boot-up process. This is one of several hidden startup options on a Mac. Reinstall Mac OS X Most people know Recovery Mode as the place you go to reinstall OS X on your Mac. Recovery Mode will download the OS X installer files from teh Intenret if you don’t have them locally, so they don’t take up space on your disk and you’ll never have to hunt for an opearign system disc. Better yet, it will download up-to-date installation files so you don’t have to spend hours installing operating system updates later. Microsoft could learn a lot from Apple here. Restore From a Time Machine Backup Instead of reinstalling OS X, you can choose to restore your Mac from a time machine backup. This is like restoring a system image on another operating system. You’ll need an external disk containing a backup image created on the current computer to do this. Browse the Web The Get Help Online link opens the Safari web browser to Apple’s documentation site. It’s not limited to Apple’s website, though — you can navigate to any website you like. This feature allows you to access and use a browser on your Mac even if it isn’t booting properly. It’s ideal for looking up troubleshooting information. Manage Your Disks The Disk Utility option opens the same Disk Utility you can access from within Mac OS X. It allows you to partition disks, format them, scan disks for problems, wipe drives, and set up drives in a RAID configuration. If you need to edit partitions from outside your operating system, you can just boot into the recovery environment — you don’t have to download a special partitioning tool and boot into it. Choose the Default Startup Disk Click the Apple menu on the bar at the top of your screen and select Startup Disk to access the Choose Startup Disk tool. Use this tool to choose your computer’s default startup disk and reboot into another operating system. For example, it’s useful if you have Windows installed alongside Mac OS X with Boot Camp. Add or Remove an EFI Firmware Password You can also add a firmware password to your Mac. This works like a BIOS password or UEFI password on a Windows or Linux PC. Click the Utilities menu on the bar at the top of your screen and select Firmware Password Utility to open this tool. Use the tool to turn on a firmware password, which will prevent your computer from starting up from a different hard disk, CD, DVD, or USB drive without the password you provide. This prevents people form booting up your Mac with an unauthorized operating system. If you’ve already enabled a firmware password, you can remove it from here. Use Network Tools to Troubleshoot Your Connection Select Utilities > Network Utility to open a network diagnostic tool. This utility provides a graphical way to view your network connection information. You can also use the netstat, ping, lookup, traceroute, whois, finger, and port scan utilities from here. These can be helpful to troubleshoot Internet connection problems. For example, the ping command can demonstrate whether you can communicate with a remote host and show you if you’re experiencing packet loss, while the traceroute command can show you where a connection is failing if you can’t connect to a remote server. Open a Terminal If you’d like to get your hands dirty, you can select Utilities > Terminal to open a terminal from here. This terminal allows you to do more advanced troubleshooting. Mac OS X uses the bash shell, just as typical Linux distributions do. Most people will just need to use the Reinstall Mac OS X option here, but there are many other tools you can benefit from. If the Recovery Mode files on your Mac are damaged or unavailable, your Mac will automatically download them from Apple so you can use the full recovery environment.

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  • Form, function and complexity in rule processing

    - by Charles Young
    Tim Bass posted on ‘Orwellian Event Processing’. I was involved in a heated exchange in the comments, and he has more recently published a post entitled ‘Disadvantages of Rule-Based Systems (Part 1)’. Whatever the rights and wrongs of our exchange, it clearly failed to generate any agreement or understanding of our different positions. I don't particularly want to promote further argument of that kind, but I do want to take the opportunity of offering a different perspective on rule-processing and an explanation of my comments. For me, the ‘red rag’ lay in Tim’s claim that “...rules alone are highly inefficient for most classes of (not simple) problems” and a later paragraph that appears to equate the simplicity of form (‘IF-THEN-ELSE’) with simplicity of function.   It is not the first time Tim has expressed these views and not the first time I have responded to his assertions.   Indeed, Tim has a long history of commenting on the subject of complex event processing (CEP) and, less often, rule processing in ‘robust’ terms, often asserting that very many other people’s opinions on this subject are mistaken.   In turn, I am of the opinion that, certainly in terms of rule processing, which is an area in which I have a specific interest and knowledge, he is often mistaken. There is no simple answer to the fundamental question ‘what is a rule?’ We use the word in a very fluid fashion in English. Likewise, the term ‘rule processing’, as used widely in IT, is equally difficult to define simplistically. The best way to envisage the term is as a ‘centre of gravity’ within a wider domain. That domain contains many other ‘centres of gravity’, including CEP, statistical analytics, neural networks, natural language processing and so much more. Whole communities tend to gravitate towards and build themselves around some of these centres. The term 'rule processing' is associated with many different technology types, various software products, different architectural patterns, the functional capability of many applications and services, etc. There is considerable variation amongst these different technologies, techniques and products. Very broadly, a common theme is their ability to manage certain types of processing and problem solving through declarative, or semi-declarative, statements of propositional logic bound to action-based consequences. It is generally important to be able to decouple these statements from other parts of an overall system or architecture so that they can be managed and deployed independently.  As a centre of gravity, ‘rule processing’ is no island. It exists in the context of a domain of discourse that is, itself, highly interconnected and continuous.   Rule processing does not, for example, exist in splendid isolation to natural language processing.   On the contrary, an on-going theme of rule processing is to find better ways to express rules in natural language and map these to executable forms.   Rule processing does not exist in splendid isolation to CEP.   On the contrary, an event processing agent can reasonably be considered as a rule engine (a theme in ‘Power of Events’ by David Luckham).   Rule processing does not live in splendid isolation to statistical approaches such as Bayesian analytics. On the contrary, rule processing and statistical analytics are highly synergistic.   Rule processing does not even live in splendid isolation to neural networks. For example, significant research has centred on finding ways to translate trained nets into explicit rule sets in order to support forms of validation and facilitate insight into the knowledge stored in those nets. What about simplicity of form?   Many rule processing technologies do indeed use a very simple form (‘If...Then’, ‘When...Do’, etc.)   However, it is a fundamental mistake to equate simplicity of form with simplicity of function.   It is absolutely mistaken to suggest that simplicity of form is a barrier to the efficient handling of complexity.   There are countless real-world examples which serve to disprove that notion.   Indeed, simplicity of form is often the key to handling complexity. Does rule processing offer a ‘one size fits all’. No, of course not.   No serious commentator suggests it does.   Does the design and management of large knowledge bases, expressed as rules, become difficult?   Yes, it can do, but that is true of any large knowledge base, regardless of the form in which knowledge is expressed.   The measure of complexity is not a function of rule set size or rule form.  It tends to be correlated more strongly with the size of the ‘problem space’ (‘search space’) which is something quite different.   Analysis of the problem space and the algorithms we use to search through that space are, of course, the very things we use to derive objective measures of the complexity of a given problem. This is basic computer science and common practice. Sailing a Dreadnaught through the sea of information technology and lobbing shells at some of the islands we encounter along the way does no one any good.   Building bridges and causeways between islands so that the inhabitants can collaborate in open discourse offers hope of real progress.

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  • Oracle OpenWorld Preview: Real World Perspectives from Oracle WebCenter Customers

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} If you frequent the Oracle WebCenter blog you’ve probably read a lot about the customer experience revolution over the last few months.  An important aspect of the customer experience revolution is the increasing role that peers play in influencing how others perceive a product, brand or solution, simply by sharing their own, real-world experiences.  Think about it, who do you trust more -- marketers and sales people pitching polished messages or peers with similar roles and similar challenges to the ones you face in your business every day? With this spirit in mind, this polished marketer personally invites you to hear directly from Oracle WebCenter customers about their real-life experiences during our customer panel sessions at Oracle OpenWorld next week.  If you’re currently using WebCenter, thinking about it, or just want to find out more about best practices in social business, next-generation portals, enterprise content management or web experience management, be sure to attend these sessions: CON8899 - Becoming a Social Business: Stories from the Front Lines of Change Wednesday, Oct 3, 11:45 AM - 12:45 PM - Moscone West - 3000Priscilla Hancock - Vice President/CIO, University of Louisville Kellie Christensen - Director of Information Technology, Banner EngineeringWhat does it really mean to be a social business? How can you change your organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. This session will take a thought-provoking look at becoming a social business from the inside. CON8900 - Building Next-Generation Portals: An Interactive Customer Panel DiscussionWednesday, Oct 3, 5:00 PM - 6:00 PM - Moscone West - 3000Roberts Wayne - Director, IT, Canadian Partnership Against CancerMike Beattie - VP Application Development, Aramark Uniform ServicesJohn Chen - Utilities Services Manager 6, Los Angeles Department of Water & PowerJörg Modlmayr - Head of Product Managment, Siemens AGSocial and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM NirvanaThursday, Oct 4, 12:45 PM - 1:45 PM - Moscone West - 3001Stephen Madsen - Senior Management Consultant, Alberta Agriculture and Rural DevelopmentHimanshu Parikh - Sr. Director, Enterprise Architecture & Middleware, Ross Stores, Inc.Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we're not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. CON8897 - Using Web Experience Management to Drive Online Marketing SuccessThursday, Oct 4, 2:15 PM - 3:15 PM - Moscone West - 3001Blane Nelson - Chief Architect, Ancestry.comMike Remedios - CIO, ArbonneCaitlin Scanlon - Product Manager, Monster WorldwideEvery year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from customers on how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. Your Handy Guide to WebCenter at Oracle OpenWorld Want a quick and easy guide to all the keynotes, demos, hands-on labs and WebCenter sessions you definitely don't want to miss at Oracle OpenWorld? Download this handy guide, Focus on WebCenter. More helpful links: * Oracle OpenWorld* Oracle Customer Experience Summit @ OpenWorld* Oracle OpenWorld on Facebook * Oracle OpenWorld on Twitter* Oracle OpenWorld on LinkedIn* Oracle OpenWorld Blog

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  • Trace File Source Adapter

    The Trace File Source adapter is a useful addition to your SSIS toolbox.  It allows you to read 2005 and 2008 profiler traces stored as .trc files and read them into the Data Flow.  From there you can perform filtering and analysis using the power of SSIS. There is no need for a SQL Server connection this just uses the trace file. Example Usages Cache warming for SQL Server Analysis Services Reading the flight recorder Find out the longest running queries on a server Analyze statements for CPU, memory by user or some other criteria you choose Properties The Trace File Source adapter has two properties, both of which combine to control the source trace file that is read at runtime. SQL Server 2005 and SQL Server 2008 trace files are supported for both the Database Engine (SQL Server) and Analysis Services. The properties are managed by the Editor form or can be set directly from the Properties Grid in Visual Studio. Property Type Description AccessMode Enumeration This property determines how the Filename property is interpreted. The values available are: DirectInput Variable Filename String This property holds the path for trace file to load (*.trc). The value is either a full path, or the name of a variable which contains the full path to the trace file, depending on the AccessMode property. Trace Column Definition Hopefully the majority of you can skip this section entirely, but if you encounter some problems processing a trace file this may explain it and allow you to fix the problem. The component is built upon the trace management API provided by Microsoft. Unfortunately API methods that expose the schema of a trace file have known issues and are unreliable, put simply the data often differs from what was specified. To overcome these limitations the component uses  some simple XML files. These files enable the trace column data types and sizing attributes to be overridden. For example SQL Server Profiler or TMO generated structures define EventClass as an integer, but the real value is a string. TraceDataColumnsSQL.xml  - SQL Server Database Engine Trace Columns TraceDataColumnsAS.xml    - SQL Server Analysis Services Trace Columns The files can be found in the %ProgramFiles%\Microsoft SQL Server\100\DTS\PipelineComponents folder, e.g. "C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TraceDataColumnsSQL.xml" "C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TraceDataColumnsAS.xml" If at runtime the component encounters a type conversion or sizing error it is most likely due to a discrepancy between the column definition as reported by the API and the actual value encountered. Whilst most common issues have already been fixed through these files we have implemented specific exception traps to direct you to the files to enable you to fix any further issues due to different usage or data scenarios that we have not tested. An example error that you can fix through these files is shown below. Buffer exception writing value to column 'Column Name'. The string value is 999 characters in length, the column is only 111. Columns can be overridden by the TraceDataColumns XML files in "C:\Program Files\Microsoft SQL Server\100\DTS\PipelineComponents\TraceDataColumnsAS.xml". Installation The component is provided as an MSI file which you can download and run to install it. This simply places the files on disk in the correct locations and also installs the assemblies in the Global Assembly Cache as per Microsoft’s recommendations. You may need to restart the SQL Server Integration Services service, as this caches information about what components are installed, as well as restarting any open instances of Business Intelligence Development Studio (BIDS) / Visual Studio that you may be using to build your SSIS packages. Finally you will have to add the transformation to the Visual Studio toolbox manually. Right-click the toolbox, and select Choose Items.... Select the SSIS Data Flow Items tab, and then check the Trace File Source transformation in the Choose Toolbox Items window. This process has been described in detail in the related FAQ entry for How do I install a task or transform component? We recommend you follow best practice and apply the current Microsoft SQL Server Service pack to your SQL Server servers and workstations. Please note that the Microsoft Trace classes used in the component are not supported on 64-bit platforms. To use the Trace File Source on a 64-bit host you need to ensure you have the 32-bit (x86) tools available, and the way you execute your package is setup to use them, please see the help topic 64-bit Considerations for Integration Services for more details. Downloads Trace Sources for SQL Server 2005 -- Trace Sources for SQL Server 2008 Version History SQL Server 2008 Version 2.0.0.382 - SQL Sever 2008 public release. (9 Apr 2009) SQL Server 2005 Version 1.0.0.321 - SQL Server 2005 public release. (18 Nov 2008) -- Screenshots

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  • Authorize.Net, Silent Posts, and URL Rewriting Don't Mix

    The too long, didn't read synopsis: If you use Authorize.Net and its silent post feature and it stops working, make sure that if your website uses URL rewriting to strip or add a www to the domain name that the URL you specify for the silent post matches the URL rewriting rule because Authorize.Net's silent post feature won't resubmit the post request to URL specified via the redirect response. I have a client that uses Authorize.Net to manage and bill customers. Like many payment gateways, Authorize.Net supports recurring payments. For example, a website may charge members a monthly fee to access their services. With Authorize.Net you can provide the billing amount and schedule and at each interval Authorize.Net will automatically charge the customer's credit card and deposit the funds to your account. You may want to do something whenever Authorize.Net performs a recurring payment. For instance, if the recurring payment charge was a success you would extend the customer's service; if the transaction was denied then you would cancel their service (or whatever). To accomodate this, Authorize.Net offers a silent post feature. Properly configured, Authorize.Net will send an HTTP request that contains details of the recurring payment transaction to a URL that you specify. This URL could be an ASP.NET page on your server that then parses the data from Authorize.Net and updates the specified customer's account accordingly. (Of course, you can always view the history of recurring payments through the reporting interface on Authorize.Net's website; the silent post feature gives you a way to programmatically respond to a recurring payment.) Recently, this client of mine that uses Authorize.Net informed me that several paying customers were telling him that their access to the site had been cut off even though their credit cards had been recently billed. Looking through our logs, I noticed that we had not shown any recurring payment log activity for over a month. I figured one of two things must be going on: either Authorize.Net wasn't sending us the silent post requests anymore or the page that was processing them wasn't doing so correctly. I started by verifying that our Authorize.Net account was properly setup to use the silent post feature and that it was pointing to the correct URL. Authorize.Net's site indicated the silent post was configured and that recurring payment transaction details were being sent to http://example.com/AuthorizeNetProcessingPage.aspx. Next, I wanted to determine what information was getting sent to that URL.The application was setup tolog the parsed results of the Authorize.Net request, such as what customer the recurring payment applied to; however,we were not logging the actual HTTP request coming from Authorize.Net. I contacted Authorize.Net's support to inquire if they logged the HTTP request send via the silent post feature and was told that they did not. I decided to add a bit of code to log the incoming HTTP request, which you can do by using the Request object's SaveAs method. This allowed me to saveevery incoming HTTP request to the silent post page to a text file on the server. Upon the next recurring payment, I was able to see the HTTP request being received by the page: GET /AuthorizeNetProcessingPage.aspx HTTP/1.1Connection: CloseAccept: */*Host: www.example.com That was it. Two things alarmed me: first, the request was obviously a GET and not a POST; second, there was no POST body (obviously), which is where Authorize.Net passes along thedetails of the recurring payment transaction.What stuck out was the Host header, which differed slightly from the silent post URL configured in Authorize.Net. Specifically, the Host header in the above logged request pointed to www.example.com, whereas the Authorize.Net configuration used example.com (no www). About a month ago - the same time these recurring payment transaction detailswere no longer being processed by our ASP.NET page - we had implemented IIS 7's URL rewriting feature to permanently redirect all traffic to example.com to www.example.com. Could that be the problem? I contacted Authorize.Net's support again and asked them if their silent post algorithmwould follow the301HTTP response and repost the recurring payment transaction details. They said, Yes, the silent post would follow redirects. Their reports didn't jive with my observations, so I went ahead and updated our Authorize.Net configuration to point to http://www.example.com/AuthorizeNetProcessingPage.aspx instead of http://example.com/AuthorizeNetProcessingPage.aspx. And, I'm happy to report, recurring payments and correctly being processed again! If you use Authorize.Net and the silent post feature, and you notice that your processing page is not longer working, make sure you are not using any URL rewriting rules that may conflict with the silent post URL configuration. Hope this saves someone the time it took me to get to the bottom of this. Happy Programming!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Top 10 Tips & Tricks for Oracle SQL Developer

    - by thatjeffsmith
    Being a short week due to the holiday, and with everyone enjoying their Summer vacations (apologies Southern Hemispherians), I reckoned it was a great time to do one of those lazy recap-Top 10-Reader’s Digest type posts. I’ve been sharing 1-3 tips or ‘tricks’ a week since I started blogging about SQL Developer, and I have more than enough content to write a book. But since I’m lazy, I’m just going to compile a list of my favorite ‘must know’ tips instead. I always have to leave out a few tips when I do my presentations, so now I can refer back to this list to make sure I’m not forgetting anything. So without further ado… 1. Configure Your Preferences Yes, there are a LOT of options. But you don’t need to worry about all of them just yet. I do recommend you take a quick look at these ones in particular. Whether you’re new to the tool or have been using it for 5 years, don’t overlook these settings! 2. Disable Extensions You Aren’t Using If you’re not using Data Miner, or if you’re not working on a Migration – disable those extensions! SQL Developer will run leaner & meaner, plus the user interface will be a bit more simplified making the tool easier to navigate as well. 3. SQL Recall via Keyboard Access your history via the keyboard! Cycle through your recent SQL statements just using these magic key strokes! Ctrl+Up or Ctrl+Down. 4. Format Your Query Output Directly to CSV, XML, HTML, etc Have the query results pre-formatted in the format of your choice! Too lazy to run the Export wizard for your query result sets? Just add the SQL Developer output hints to your statement and have the output auto-magically formatted to the style of your choice! 5. Drag & Drop Multiple Tables to the Worksheet SQL Developer will auto-join the related objects. You can then toggle over to the Query Builder to toggle off the columns you don’t want to query. I guarantee this tip will save you time if you’re joining 3 or more tables! 6. Drag & Drop Multiple Tables to a Relational Model A pretty picture is worth a few dozen DDL scripts? SQL Developer does data modeling! If you ctrl-drag a table to a model, it will take that table and any related tables and reverse engineer them to a relational model! You can then print it out or export it to HTML, PDF, etc. 7. View Your PL/SQL Execution Output Automatically Function returns a refcursor? Procedure had 3 out parameters? When you run these programs via the Procedure Editor, we automatically capture the output and place them into one or more data grids for you to browse. 8. Disable Automatic Code Insight and Use It On-Demand Code Editor – Completion Insight – Enable Completion Auto-Popup (Keyword being Auto) Some folks really don’t like it when their IDEs or word-processors try to do ‘too much’ for them. Thankfully SQL Developer allows you to either increase the delay before it attempts to auto-complete your text OR to disable the automatic bit. Instead, you can invoke it on-demand. 9. Interactive Debugging – Change Your Variable Values as You Step Through Your PLSQL Watches aren’t just for watching. You can actually interact with your programs and ‘see what happens’ when X = 256 instead of 1. 10. Ditch the Tree View for the Schema Browser There’s nothing wrong with the Connection tree for browsing your database objects. But some folks just can’t seem to get comfortable with it. So, we built them a Schema Browser that uses a drop down control instead for changing up your schema and object types. Already Know This Stuff, Want More? Just check out my SQL Developer resource page, it’s one of the main links on the top of this page. Or if you can’t find something, just drop me a note in the form of a comment on this page and I’ll do my best to find it or write it for you.

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  • Nerdstock 2012: A photo review of Microsoft TechEd North America 2012

    - by The Un-T Guy
    Not only could I not fathom that I would ever be attending a tech event of the magnitude of TechEd, neither could any of my co-workers.  As the least technical person in the history of Information Technology ever, I felt as though I were walking into the belly of the beast, fearing I’d not be allowed out until I could write SSIS packages, program in Visual Basic, or at least arm wrestle a DBA.  Most of my fears were unrealized.   But I made it.  I was here.  I even got to wear the Mark of the Geek neck package with schedule, eyeglass cleaners, name badge (company name obfuscated so they don’t fire me), and a pen.  The name  badge was seemingly the key element, as every vendor in the place wanted to scan it to capture name, email address, and numbers to show their bosses back home.  It also let me eat the food and drink the coffee so that’s a fair trade.   A recurring theme throughout the presentations and vendor demos was “the Cloud” and BYOD (bring your own device).  The below was a common site throughout the week, as attendees from all over the world brought their own devices and were able to (seemingly) seamlessly connect to the Worldwide Innerwebs.  Apparently proof that Microsoft and the event organizers were practicing what they were preaching.   “Cavernous” is one way to describe the downstairs facility itself.  “Freaking cavernous” might be more accurate.  Work sessions were held in classrooms on the second and third floors but the real action was happening downstairs.  Microsoft bookstore, blogger hub (shoutout to Geekswithblogs.net), The Wall (sans Pink Floyd, sadly), couches, recharging stations…   …a game zone with pool and air hockey tables, pinball machines, foosball…   …vintage video games…           …and a even giant chess board.  Looked like this guy was opening with the Kaspersky parry.   The blend of technology and fantasy even went so far as to bring childhood favorites to life.  Assuming, of course, your childhood was pre-video games (like mine) and you were stuck with electric football and Rock ‘em Sock ‘em robots:   And, lest the “combatants” become unruly or – God forbid – afternoon snacks were late, Orange County’s finest was on the scene to keep the peace.  On a high-tech mode of transport, of course.   She wasn’t the only one to think this was a swell way to transition from one concourse to the next.  Given the level of support provided by the entire Orange County Convention Center staff, I knew they had to have some secret.   Here’s one entrance to the vendor zone/”Technical Learning Center.”  Couldn’t help but think of them as the remora attached to the Whale Shark that is Microsoft…   …or perhaps planets orbiting the sun. Microsoft is just that huge and it seemed like every vendor in the industry looks forward to partnering with the tech behemoth.   Aside from the free stuff from the vendors, probably the most popular place in the house was the dining area.  Amazing spreads every day, multiple times a day.  While no attendance numbers were available at press time, literally thousands of attendees were fed, and fed well, every day.  And lest you think my post from earlier in the week exaggerated about the backpacks…   …or that I’m exaggerating about the lunch crowds.  This represents only about between 25-30% of the lunch crowd – it was all my camera could capture at once.  No one went away hungry.   The only thing missing was a a vat of Red Bull but apparently organizers went old school, with probably 100 urns of the original energy drink – coffee – all around the venue.   Of course, following lunch and afternoon sessions, some preferred the even older school method of re-energizing.  There were rumors that Microsoft was serving graham crackers and milk in this area.  But they were only rumors.   Cannot overstate the wonderful service provided by the Orange County Convention Center staff.  Coffee, soft drinks, juice, and water were available always.  Buffet meals were delicious with a wide range of healthy options available, in addition to hundreds (at least) special meal requests supported every day.  Ever tried to keep up with an estimated 9,000 hungry and thirsty IT-ers?  These folks did.  Kudos to all of the staff and many thanks!   And while I occasionally poke fun at the Whale Shark, if nothing else this experience convinced me of one thing:  Microsoft knows how to put on a professional event.  Hundreds of informative, professionally delivered sessions, covering a wide range of topics set at varying levels of expertise (some that even I was able to follow), social activities, vendor partnerships…they brought everything you could ask for to inform, educate, and inspire an entire IT industry.   So as I depart the belly of the beast, I can both take pride in the fact that I survived the week and marvel at the brilliance surrounding me.  The IT industry – or at least the segment associated with Microsoft – is in good, professional hands.  And what won’t fit in their hands can be toted in the Microsoft provided backpacks.  Win-win.   Until New Orleans…

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  • XNA Notes 011

    - by George Clingerman
    Even with a lot of the XNA community working on Dream Build Play entries ( I swear I’m going to finish mine this year!) people are still finding time to do side projects and be amazingly active in the XNA and XBLIG community. With my one eye on my code and one eye on the community, here’s what I noticed these over achievers doing this past week! Time Critical XNA News: Xbox LIVE Indie Games sales data will be delayed March 17-20th due to some schedule maintenance http://create.msdn.com/en-us/news/indie_games_data_delay_march2011 GameMarx is releasing a series of videos to help raise donations for victims of the earthquakes and tsunami in Japan. Help out if you can! http://www.gamemarx.com/video/special/29/help-japan-sushido.aspx XNA MVPs: Catalin Zima shares his thoughts on the MVP summit and my book! http://www.catalinzima.com/2011/03/mvp-summit-2011/ Glenn Wilson (@mykre) helps the XNA team announce some new educational content that you don’t want to miss if you’re porting your app or game to Windows Phone 7 http://www.virtualrealm.com.au/Blog/tabid/62/EntryId/653/Porting-your-App-or-Game-to-Windows-Phone-7.aspx and Windows Phone 7 from scratch http://www.virtualrealm.com.au/Blog/tabid/62/EntryId/654/Windows-Phone-from-Scratch.aspx and shares a link to some free architectural models and textures http://twitter.com/#!/Mykre/status/46410160784158720 George (that’s me!) shares his MVP Summit 2011 summary and XBLIG thoughts http://geekswithblogs.net/clingermangw/archive/2011/03/15/144366.aspx XNA Developers: @SmallCaveGames shares a Code of Ethics for Xbox LIVE Indie Game Developers http://smallcavegames.blogspot.com/2011/03/unofficial-xblig-developers-code-of.html Derek S adds more Xbox LIVE Indie Game studios to his master list of XBLIG links http://twitter.com/#!/Mr_Deeke/status/46140996056125440 http://xbl-indieverse.blogspot.com/p/xblig-links.html Making games and want to help kids? Then share your story with GameFace: America! http://gameitupinitiative.com/about-the-initiative/programs/gameface-america/ Xbox LIVE Indie Games (XBLIG): XonaGames shares some video footage of their booth from GDC 2011 Video 1: http://youtu.be/lxIV9nk3Gq4 Video 2: http://youtu.be/GgfrjqkxR_o Video 3: http://youtu.be/yVcpXrTX7SQ Joystiq on Mommy’s Best Games Serious Sam Double D http://www.joystiq.com/2011/03/16/the-most-important-thing-about-serious-sam-double-d/ And The Escapist recommends that gamers start learning to avoid cleavage now http://www.escapistmagazine.com/news/view/108543-Boobie-Bomber-Makes-First-Appearance-in-Serious-Sam-Double-D Magiko Gaming started a blog on the XBLIG dashboard daily Top 10 games in the US. Good way to go back in time and look at the history of which games were in the the Top 10. http://dailytop10indiegames.wordpress.com/ Where are they going now? XBLIG developers at a crossroads.. http://www.gamesetwatch.com/2011/03/where_are_they_going_now_xblig.php http://www.gamasutra.com/view/news/33527/InDepth_Where_Are_They_Going_Now_XBLIG_Developers_At_A_Crossroads_.php BinaryTweed’s Clover: A Curious Tail is Xbox LIVE’s Deal of the Week! http://www.armlessoctopus.com/2011/03/15/what-luck-clover-a-curious-tale-is-half-price-this-week/ Looking for an Xbox LIVE Indie Game to buy? Writings of Mass Deduction has over 125 suggestions at this point! http://writingsofmassdeduction.com/ SkaStudios shares Vampire Smile Achievements AND their PAX East 2011 Both Setup video http://www.ska-studios.com/2011/03/14/vampire-smile-achievement/ http://www.ska-studios.com/2011/03/15/pax-booth-setup-time-lapse/ MasterBlud and VVGTV starts a new community for XBLIG developers and gamers to join http://vvgtv.forumotion.com/ Raymond Matthews (@DrakstarMatryx) covers Mommy’s Best Games getting Serious http://www.darkstarmatryx.com/?p=286 XNA Development: Dave Henry (@mort8088) posts the 4th tutorial in his series XNA 4.0 SpriteBatch extended http://mort8088.com/2011/03/11/xna-4-0-tutorial-4-spritebatch-extended/ Tutorial 5 - Creating a manual blank texture http://mort8088.com/2011/03/13/xna-4-tutorial-5-manual-blank-texture/ XNA 4.0 Tutorial 6 - Spritesheet Object http://mort8088.com/2011/03/18/xna-4-0-tutorial-6-spritesheet-object/ Jason Mitchell shares a tutorial on setting the alpha value for spritebatch in XNA 4.0 http://www.jason-mitchell.com/index.php/2011/03/13/setting-alpha-value-for-spritebatch-draw-in-xna-4/ XNA for Silverlight Developers: Part 7 - Collision Detection http://www.silverlightshow.net/items/XNA-for-Silverlight-developers-Part-7-Collision-detection.aspx Markus Ewald (@Cygon4) shares the full Ninject 2.0 binding for XNA and Sunburn http://twitter.com/#!/Cygon4/status/48330203826622464 Michael B. McLaughlin shares an AccelerometerInput XNA GameComponent he created (which I’m probably going to snag for a game I’m working on...) http://geekswithblogs.net/mikebmcl/archive/2011/03/17/accelerometerinput-xna-gamecomponent.aspx Extra Credit tackles the building of a good tutorial. Must watch for all Indie game devs (thanks for pointing it out Evan Johnson!) http://twitter.com/#!/johnsonevan/status/48452115680604160 http://www.escapistmagazine.com/videos/view/extra-credits/2921-Tutorials-101 ExEn is fully funded at this point so definitely something for XBLIG developers to keep an eye on as they consider releasing their games on other platforms http://rockethub.com/projects/752-exen-xna-for-iphone-android-and-silverlight Channel 9 and Greg Duncan post Mixing the Game State Management and Platformer XNA Recipes http://channel9.msdn.com/coding4fun/blog/Mixing-the-Game-State-Management-and-Platformer-XNA-Recipes Sgt. Conker has noticed Mike McLaughlin has been crazy productive and has done a recap of his recent posts http://www.sgtconker.com/2011/03/recap-of-mikebmcls-posts/

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  • Book Review: Oracle ADF Real World Developer’s Guide

    - by Frank Nimphius
    Recently PACKT Publishing published "Oracle ADF Real World Developer’s Guide" by Jobinesh Purushothaman, a product manager in our team. Though already the sixth book dedicated to Oracle ADF, it has a lot of great information in it that none of the previous books covered, making it a safe buy even for those who own the other books published by Oracle Press (McGrwHill) and PACKT Publishing. More than the half of the "Oracle ADF Real World Developer’s Guide" book is dedicated to Oracle ADF Business Components in a depth and clarity that allows you to feel the expertise that Jobinesh gained in this area. If you enjoy Jobinesh blog (http://jobinesh.blogspot.co.uk/) about Oracle ADF, then, no matter what expert you are in Oracle ADF, this book makes you happy as it provides you with detail information you always wished to have. If you are new to Oracle ADF, then this book alone doesn't get you flying, but, if you have some Java background, accelerates your learning big, big, big times. Chapter 1 is an introduction to Oracle ADF and not only explains the layers but also how it compares to plain Java EE solutions (page 13). If you are new to Oracle JDeveloper and ADF, then at the end of this chapter you know how to start JDeveloper and begin your ADF development Chapter 2 starts with what Jobinesh really is good at: ADF Business Components. In this chapter you learn about the architecture ingredients of ADF Business Components: View Objects, View Links, Associations, Entities, Row Sets, Query Collections and Application Modules. This chapter also provides a introduction to ADFBC SDO services, as well as sequence diagrams for what happens when you execute queries or commit updates. Chapter 3 is dedicated to entity objects and  is one of many chapters in this book you will enjoy and never want to miss. Jobinesh explains the artifacts that make up an entity object, how to work with entities and resource bundles, and many advanced topics, including inheritance, change history tracking, custom properties, validation and cursor handling.  Chapter 4 - you guessed it - is all about View objects. Comparable to entities, you learn about the XM files and classes that make a view object, as well as how to define and work with queries. List-of-values, inheritance, polymorphism, bind variables and data filtering are interesting - and important topics that follow. Again the chapter provides helpful sequence diagrams for you to understand what happens internally within a view object. Chapter 5 focuses on advanced view object and entity object topics, like lifecycle callback methods and when you want to override them. This chapter is a good digest of Jobinesh's blog entries (which most ADF developers have in their bookmark list). Really worth reading ! Chapter 6 then is bout Application Modules. Beside of what application modules are, this chapter covers important topics like properties, passivation, activation, application module pooling, how and where to write custom logic. In addition you learn about the AM lifecycle and request sequence. Chapter 7 is about the ADF binding layer. If you are new to Oracle ADF and got lost in the more advanced ADF Business Components chapters, then this chapter is where you get back into the game. In very easy terms, Jobinesh explains what the ADF binding is, how it fits into the JSF request lifecycle and what are the metadata file involved. Chapter 8 then goes into building data bound web user interfaces. In this chapter you get the basics of JavaServer Faces (e.g. managed beans) and learn about the interaction between the JSF UI and the ADF binding layer. Later this chapter provides advanced solutions for working with tree components and list of values. Chapter 9 introduces bounded task flows and ADF controller. This is a chapter you want to read if you are new to ADF of have started. Experts don't find anything new here, which doesn't mean that it is not worth reading it (I for example, enjoyed the controller talk very much) Chapter 10 is an advanced coverage of bounded task flow and talks about contextual events  Chapter 11 is another highlight and explains error handling, trains, transactions and more. I can only recommend you read this chapter. I am aware of many documents that cover exception handling in Oracle ADF (and my Oracle Magazine article for January/February 2013 does the same), but none that covers it in such a great depth. Chapter 12 covers ADF best practices, which is a great round-up of all the tips provided in this book (without Jobinesh to repeat himself). Its all cool stuff that helps you with your ADF projects. In summary, "Oracle ADF Real World Developer’s Guide" by Jobinesh Purushothaman is a great book and addition for all Oracle ADF developers and those who want to become one. Frank

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  • CQRS &ndash; Questions and Concerns

    - by Dylan Smith
    I’ve been doing a lot of learning on CQRS and Event Sourcing over the last little while and I have a number of questions that I haven’t been able to answer. 1. What is the benefit of CQRS when compared to a typical DDD architecture that uses Event Sourcing and properly captures intent and behavior via verb-based commands? (other than Scalability) 2. When using CQRS what do you do with complex query-based logic? I’m going to elaborate on #1 in this blog post and I’ll do a follow-up post on #2. I watched through Greg Young’s video on the business benefits of CQRS + Event Sourcing and first let me say that I thought it was an excellent presentation that really drives home a lot of the benefits to this approach to architecture (I watched it twice in a row I enjoyed it so much!). But it didn’t answer some of my questions fully (I wish I had been there to ask these of Greg in person!). So let me pick apart some of the points he makes and how they relate to my first question above. I’m completely sold on the idea of event sourcing and have a clear understanding of the benefits that it brings to the table, so I’m not going to question that. But you can use event sourcing without going to a CQRS architecture, so my main question is around the benefits of CQRS + Event Sourcing vs Event Sourcing + Typical DDD architecture Architecture with Event Sourcing + Commands on Left, CQRS on Right Greg talks about how the stereotypical architecture doesn’t support DDD, but is that only because his diagram shows DTO’s coming up from the client. If we use the same diagram but allow the client to send commands doesn’t that remove a lot of the arguments that Greg makes against the stereotypical architecture? We can now introduce verbs into the system. We can capture intent now (storing it still requires event sourcing, but you can implement event sourcing without doing CQRS) We can create a rich domain model (as opposed to an anemic domain model) Scalability is obviously a benefit that CQRS brings to the table, but like Greg says, very few of the systems we create truly need significant scalability Greg talks about the ability to scale your development efforts. He says CQRS allows you to split the system into 3 parts (Client, Domain/Commands, Reads) and assign 3 teams of developers to work on them in parallel; letting you scale your development efforts by 3x with nearly linear gains. But in the stereotypical architecture don’t you already have 2 separate modules that you can split your dev efforts between: The client that sends commands/queries and receives DTO’s, and the Domain which accepts commands/queries, and generates events/DTO’s. If this is true it’s not really a 3x scaling you achieve with CQRS but merely a 1.5x scaling which while great doesn’t sound nearly as dramatic (“I can do it with 10 devs in 12 months – let me hire 5 more and we can have it done in 8 months”). Making the Query side “stupid simple” such that you can assign junior developers (or even outsource it) sounds like a valid benefit, but I have some concerns over what you do with complex query-based logic/behavior. I’m going to go into more detail on this in a follow-up blog post shortly. He also seemed to focus on how “stupid-simple” it is doing queries against the de-normalized data store, but I imagine there is still significant complexity in the event handlers that interpret the events and apply them to the de-normalized tables. It sounds like Greg suggests that because we’re doing CQRS that allows us to apply Event Sourcing when we otherwise wouldn’t be able to (~33:30 in the video). I don’t believe this is true. I don’t see why you wouldn’t be able to apply Event Sourcing without separating out the Commands and Queries. The queries would just operate against the domain model instead of the database. But you’d still get the benefits of Event Sourcing. Without CQRS the queries would only be able to operate against the current state rather than the event history, but even in CQRS the domain behaviors can only operate against the current state and I don’t see that being a big limiting factor. If some query needs to operate against something that is not captured by the current state you would just have to update the domain model to capture that information (no different than if that statement were made about a Command under CQRS). Some of the benefits I do see being applicable are that your domain model might end up being simpler/smaller since it only needs to represent the state needed to process commands and not worry about the reads (like the Deactivate Inventory Item and associated comment example that Greg provides). And also commands that can be handled in a Transaction Script style manner by the command handler simply generating events and not touching the domain model. It also makes it easier for your senior developers to focus on the command behavior and ignore the queries, which is usually going to be a better use of their time. And of course scalability. If anybody out there has any thoughts on this and can help educate me further, please either leave a comment or feel free to get in touch with me via email:

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  • Initial Review - Mastering Unreal Technology I: Introduction to Level Design with Unreal Engine 3

    - by Matt Christian
    Recently I purchased 3 large volumes on using the Unreal 3 Engine to create levels and custom games.  This past weekend I cracked the spine of the first and started reading.  Here are my early impressions (I'm ~250 pages into it, with appendices it's about 900). Pros Interestingly, the book starts with an overview of the Unreal engines leading up to Unreal 3 (including Gears of War) and follows with some discussion on planning a mod and what goes into the game development process.  This is nice for an intro to the book and is much preferred rather than a simple chapter detailing what is on the included CD, how to install and setup UnrealEd, etc...  While the chapter on Unreal history and planning can be considered 'fluff', it's much less 'fluffy' than most books provide. I need to mention one thing here that is pretty crucial in the way I'm going to continue reviewing this book.  Most technical books like this are used as a shelf reference; as a thick volume you use for looking up techniques every now and again.  Even so, I prefer reading from cover to cover, including chapters I may already be knowledgable on (I'm sure this is typical for most people).  If there was a chapter on installing UnrealEd (the previously mentioned 'fluff'), I would probably force myself to read it, even though I've installed the game and engine multiple times on different systems. Chapter 3 is where we really get to the introduction piece of UnrealEd, creating your first basic level.  This large chapter details creating two small rooms, adding static meshes, adding lighting, creating and adding particle emitters, creating a door that animates with Unreal Matinee and Kismet, static meshes with physics, and other little additions to make your level look less beginner.  This really is a chapter that overviews the entire rest of the book, as each chapter following details the creation and intermediate usages of Static Meshes, Materials, Lighting, etc... One other very nice part to this book is the way the tutorials are setup.  Each tutorial builds off the previous and all are step-by-step.  If you haven't completed one yet, you can find all the starting files on the CD that comes with the book. Cons While the description of the overview chapter (Chapter 3) is fresh in your mind, let me start the cons by saying this chapter is setup extremely confusing for the noob.  At one point, you end up creating a door mesh and setting it up as a InteropMesh so that it is ready to be animated, only to switch to particles and spend a good portion of time working on a different piece of the level.  Yes, this is actually how I develop my levels (jumping back and forth), though it's very odd for a book to jump out of sequence. The next item might be a positive or a negative depending on your skill level with UnrealEd.  Most of the introduction to the editor layout is found in one of the Appendices instead of before Chapter 3.  For new readers, this might lead to confusion as Appendix A would typically be read between Chapter 2 and 3.  However, this is a positive for those with some experience in UnrealEd as they don't have to force themselves through a 'learn every editor button' chapter.  I'm listing this in the Cons section as the book is 'Introduction to...' and is probably going to be directed toward a lot of very beginner developers. Finally, there's a lack of general description to a lot of the underlying engine and what each piece in UnrealEd is or does.  Sometimes you'll be performing Tutorial after Tutorial with barely a paragraph in between describing ANY of what you've just done.  Tutorial 1.1 Step 6 says to press Button X, so you do.  But why?  This is in part a problem with the structure of the tutorials rather than the content of the book.  Since the tutorials are so focused on a step-by-step (or procedural) description of a process, you learn the process and not why you're doing that.  For example, you might learn how to size a material to a surface, but will only learn what buttons to press and not what each one does. This becomes extremely apparent in the chapter on Static Meshes as most of the chapter is spent in 3D Studio Max.  Since there are books on 3DSM and modelling, the book really only tells you the steps and says to go grab a book on modelling if you're really interested in 3DSM.  Again, I've learned the process to develop my own meshes in 3DSM, but I don't know the why behind the steps. Conclusion So far the book is very good though I would have a hard time recommending it to a complete beginner.  I would suggest anyone looking at this book (obviously including the other 2, more advanced volumes) to pick up a copy of UDK or Unreal 3 (available online or via download services such as Steam) and watch some online tutorials and play with it first.  You'll find plenty of online videos available that were created by the authors and may suit as a better introduction to the editor.

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  • Error when trying to compile abgx360: C++ compiler cannot create executables

    - by era878
    I am trying to compile the abgx360 GUI. First I run home/eric/Desktop/abgx360-1.0.5/configure but I recieve this error: checking for C++ compiler default output file name... configure: error: C++ compiler cannot create executables See `config.log' for more details. Then i run make but I recieve this error: make: * No rule to make target `/home/eric/Desktop/abgx360-1.0.5/Makefile.am', needed by `/home/eric/Desktop/abgx360-1.0.5/Makefile.in'. Stop. Here is my 'config.log': This file contains any messages produced by compilers while running configure, to aid debugging if configure makes a mistake. It was created by abgx360gui configure 1.0.2, which was generated by GNU Autoconf 2.61. Invocation command line was $ /home/eric/Desktop/abgx360gui-1.0.2/configure ## --------- ## ## Platform. ## ## --------- ## hostname = Eric-Desktop uname -m = x86_64 uname -r = 2.6.35-27-generic uname -s = Linux uname -v = #48-Ubuntu SMP Tue Feb 22 20:25:46 UTC 2011 /usr/bin/uname -p = unknown /bin/uname -X = unknown /bin/arch = unknown /usr/bin/arch -k = unknown /usr/convex/getsysinfo = unknown /usr/bin/hostinfo = unknown /bin/machine = unknown /usr/bin/oslevel = unknown /bin/universe = unknown PATH: /usr/local/sbin PATH: /usr/local/bin PATH: /usr/sbin PATH: /usr/bin PATH: /sbin PATH: /bin PATH: /usr/games ## ----------- ## ## Core tests. ## ## ----------- ## configure:1800: checking for a BSD-compatible install configure:1856: result: /usr/bin/install -c configure:1867: checking whether build environment is sane configure:1910: result: yes configure:1938: checking for a thread-safe mkdir -p configure:1977: result: /bin/mkdir -p configure:1990: checking for gawk configure:2020: result: no configure:1990: checking for mawk configure:2006: found /usr/bin/mawk configure:2017: result: mawk configure:2028: checking whether make sets $(MAKE) configure:2049: result: yes configure:2302: checking for g++ configure:2332: result: no configure:2302: checking for c++ configure:2332: result: no configure:2302: checking for gpp configure:2332: result: no configure:2302: checking for aCC configure:2332: result: no configure:2302: checking for CC configure:2332: result: no configure:2302: checking for cxx configure:2332: result: no configure:2302: checking for cc++ configure:2332: result: no configure:2302: checking for cl.exe configure:2332: result: no configure:2302: checking for FCC configure:2332: result: no configure:2302: checking for KCC configure:2332: result: no configure:2302: checking for RCC configure:2332: result: no configure:2302: checking for xlC_r configure:2332: result: no configure:2302: checking for xlC configure:2332: result: no configure:2360: checking for C++ compiler version configure:2367: g++ --version >&5 /home/eric/Desktop/abgx360gui-1.0.2/configure: line 2368: g++: command not found configure:2370: $? = 127 configure:2377: g++ -v >&5 /home/eric/Desktop/abgx360gui-1.0.2/configure: line 2378: g++: command not found configure:2380: $? = 127 configure:2387: g++ -V >&5 /home/eric/Desktop/abgx360gui-1.0.2/configure: line 2388: g++: command not found configure:2390: $? = 127 configure:2413: checking for C++ compiler default output file name configure:2440: g++ conftest.cpp >&5 /home/eric/Desktop/abgx360gui-1.0.2/configure: line 2441: g++: command not found configure:2443: $? = 127 configure:2481: result: configure: failed program was: | /* confdefs.h. */ | #define PACKAGE_NAME "abgx360gui" | #define PACKAGE_TARNAME "abgx360gui" | #define PACKAGE_VERSION "1.0.2" | #define PACKAGE_STRING "abgx360gui 1.0.2" | #define PACKAGE_BUGREPORT "" | #define PACKAGE "abgx360gui" | #define VERSION "1.0.2" | /* end confdefs.h. */ | | int | main () | { | | ; | return 0; | } configure:2488: error: C++ compiler cannot create executables See `config.log' for more details. ## ---------------- ## ## Cache variables. ## ## ---------------- ## ac_cv_env_CCC_set= ac_cv_env_CCC_value= ac_cv_env_CC_set= ac_cv_env_CC_value= ac_cv_env_CFLAGS_set= ac_cv_env_CFLAGS_value= ac_cv_env_CPPFLAGS_set= ac_cv_env_CPPFLAGS_value= ac_cv_env_CPP_set= ac_cv_env_CPP_value= ac_cv_env_CXXFLAGS_set= ac_cv_env_CXXFLAGS_value= ac_cv_env_CXX_set= ac_cv_env_CXX_value= ac_cv_env_LDFLAGS_set= ac_cv_env_LDFLAGS_value= ac_cv_env_LIBS_set= ac_cv_env_LIBS_value= ac_cv_env_build_alias_set= ac_cv_env_build_alias_value= ac_cv_env_host_alias_set= ac_cv_env_host_alias_value= ac_cv_env_target_alias_set= ac_cv_env_target_alias_value= ac_cv_path_install='/usr/bin/install -c' ac_cv_path_mkdir=/bin/mkdir ac_cv_prog_AWK=mawk ac_cv_prog_make_make_set=yes ## ----------------- ## ## Output variables. ## ## ----------------- ## ACLOCAL='${SHELL} /home/eric/Desktop/abgx360gui-1.0.2/missing --run aclocal-1.10' AMDEPBACKSLASH='' AMDEP_FALSE='' AMDEP_TRUE='' AMTAR='${SHELL} /home/eric/Desktop/abgx360gui-1.0.2/missing --run tar' AUTOCONF='${SHELL} /home/eric/Desktop/abgx360gui-1.0.2/missing --run autoconf' AUTOHEADER='${SHELL} /home/eric/Desktop/abgx360gui-1.0.2/missing --run autoheader' AUTOMAKE='${SHELL} /home/eric/Desktop/abgx360gui-1.0.2/missing --run automake-1.10' AWK='mawk' CC='' CCDEPMODE='' CFLAGS='' CPP='' CPPFLAGS='' CXX='g++' CXXDEPMODE='' CXXFLAGS='' CYGPATH_W='echo' DEFS='' DEPDIR='' ECHO_C='' ECHO_N='-n' ECHO_T='' EGREP='' EXEEXT='' GREP='' INSTALL_DATA='${INSTALL} -m 644' INSTALL_PROGRAM='${INSTALL}' INSTALL_SCRIPT='${INSTALL}' INSTALL_STRIP_PROGRAM='$(install_sh) -c -s' LDFLAGS='' LIBOBJS='' LIBS='' LTLIBOBJS='' MAKEINFO='${SHELL} /home/eric/Desktop/abgx360gui-1.0.2/missing --run makeinfo' OBJEXT='' PACKAGE='abgx360gui' PACKAGE_BUGREPORT='' PACKAGE_NAME='abgx360gui' PACKAGE_STRING='abgx360gui 1.0.2' PACKAGE_TARNAME='abgx360gui' PACKAGE_VERSION='1.0.2' PATH_SEPARATOR=':' SET_MAKE='' SHELL='/bin/bash' STRIP='' VERSION='1.0.2' WX_CFLAGS='' WX_CFLAGS_ONLY='' WX_CONFIG_PATH='' WX_CPPFLAGS='' WX_CXXFLAGS='' WX_CXXFLAGS_ONLY='' WX_LIBS='' WX_LIBS_STATIC='' WX_RESCOMP='' WX_VERSION='' ac_ct_CC='' ac_ct_CXX='' am__fastdepCC_FALSE='' am__fastdepCC_TRUE='' am__fastdepCXX_FALSE='' am__fastdepCXX_TRUE='' am__include='' am__isrc=' -I$(srcdir)' am__leading_dot='.' am__quote='' am__tar='${AMTAR} chof - "$$tardir"' am__untar='${AMTAR} xf -' bindir='${exec_prefix}/bin' build_alias='' datadir='${datarootdir}' datarootdir='${prefix}/share' docdir='${datarootdir}/doc/${PACKAGE_TARNAME}' dvidir='${docdir}' exec_prefix='NONE' host_alias='' htmldir='${docdir}' includedir='${prefix}/include' infodir='${datarootdir}/info' install_sh='$(SHELL) /home/eric/Desktop/abgx360gui-1.0.2/install-sh' libdir='${exec_prefix}/lib' libexecdir='${exec_prefix}/libexec' localedir='${datarootdir}/locale' localstatedir='${prefix}/var' mandir='${datarootdir}/man' mkdir_p='/bin/mkdir -p' oldincludedir='/usr/include' pdfdir='${docdir}' prefix='NONE' program_transform_name='s,x,x,' psdir='${docdir}' sbindir='${exec_prefix}/sbin' sharedstatedir='${prefix}/com' sysconfdir='${prefix}/etc' target_alias='' ## ----------- ## ## confdefs.h. ## ## ----------- ## #define PACKAGE_NAME "abgx360gui" #define PACKAGE_TARNAME "abgx360gui" #define PACKAGE_VERSION "1.0.2" #define PACKAGE_STRING "abgx360gui 1.0.2" #define PACKAGE_BUGREPORT "" #define PACKAGE "abgx360gui" #define VERSION "1.0.2" configure: exit 77

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  • Big Data – Role of Cloud Computing in Big Data – Day 11 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned the importance of the NewSQL. In this article we will understand the role of Cloud in Big Data Story What is Cloud? Cloud is the biggest buzzword around from last few years. Everyone knows about the Cloud and it is extremely well defined online. In this article we will discuss cloud in the context of the Big Data. Cloud computing is a method of providing a shared computing resources to the application which requires dynamic resources. These resources include applications, computing, storage, networking, development and various deployment platforms. The fundamentals of the cloud computing are that it shares pretty much share all the resources and deliver to end users as a service.  Examples of the Cloud Computing and Big Data are Google and Amazon.com. Both have fantastic Big Data offering with the help of the cloud. We will discuss this later in this blog post. There are two different Cloud Deployment Models: 1) The Public Cloud and 2) The Private Cloud Public Cloud Public Cloud is the cloud infrastructure build by commercial providers (Amazon, Rackspace etc.) creates a highly scalable data center that hides the complex infrastructure from the consumer and provides various services. Private Cloud Private Cloud is the cloud infrastructure build by a single organization where they are managing highly scalable data center internally. Here is the quick comparison between Public Cloud and Private Cloud from Wikipedia:   Public Cloud Private Cloud Initial cost Typically zero Typically high Running cost Unpredictable Unpredictable Customization Impossible Possible Privacy No (Host has access to the data Yes Single sign-on Impossible Possible Scaling up Easy while within defined limits Laborious but no limits Hybrid Cloud Hybrid Cloud is the cloud infrastructure build with the composition of two or more clouds like public and private cloud. Hybrid cloud gives best of the both the world as it combines multiple cloud deployment models together. Cloud and Big Data – Common Characteristics There are many characteristics of the Cloud Architecture and Cloud Computing which are also essentially important for Big Data as well. They highly overlap and at many places it just makes sense to use the power of both the architecture and build a highly scalable framework. Here is the list of all the characteristics of cloud computing important in Big Data Scalability Elasticity Ad-hoc Resource Pooling Low Cost to Setup Infastructure Pay on Use or Pay as you Go Highly Available Leading Big Data Cloud Providers There are many players in Big Data Cloud but we will list a few of the known players in this list. Amazon Amazon is arguably the most popular Infrastructure as a Service (IaaS) provider. The history of how Amazon started in this business is very interesting. They started out with a massive infrastructure to support their own business. Gradually they figured out that their own resources are underutilized most of the time. They decided to get the maximum out of the resources they have and hence  they launched their Amazon Elastic Compute Cloud (Amazon EC2) service in 2006. Their products have evolved a lot recently and now it is one of their primary business besides their retail selling. Amazon also offers Big Data services understand Amazon Web Services. Here is the list of the included services: Amazon Elastic MapReduce – It processes very high volumes of data Amazon DynammoDB – It is fully managed NoSQL (Not Only SQL) database service Amazon Simple Storage Services (S3) – A web-scale service designed to store and accommodate any amount of data Amazon High Performance Computing – It provides low-tenancy tuned high performance computing cluster Amazon RedShift – It is petabyte scale data warehousing service Google Though Google is known for Search Engine, we all know that it is much more than that. Google Compute Engine – It offers secure, flexible computing from energy efficient data centers Google Big Query – It allows SQL-like queries to run against large datasets Google Prediction API – It is a cloud based machine learning tool Other Players Besides Amazon and Google we also have other players in the Big Data market as well. Microsoft is also attempting Big Data with the Cloud with Microsoft Azure. Additionally Rackspace and NASA together have initiated OpenStack. The goal of Openstack is to provide a massively scaled, multitenant cloud that can run on any hardware. Thing to Watch The cloud based solutions provides a great integration with the Big Data’s story as well it is very economical to implement as well. However, there are few things one should be very careful when deploying Big Data on cloud solutions. Here is a list of a few things to watch: Data Integrity Initial Cost Recurring Cost Performance Data Access Security Location Compliance Every company have different approaches to Big Data and have different rules and regulations. Based on various factors, one can implement their own custom Big Data solution on a cloud. Tomorrow In tomorrow’s blog post we will discuss about various Operational Databases supporting Big Data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Upgrading to Oracle Enterprise Manager 12c Release 2: Top Tips One Must Know

    - by AnkurGupta
    Recently Oracle announced incremental release of Enterprise Manager 12c called Enterprise Manager 12c Release 2 (EM12c R2) which includes several new exciting features (Press announcement). Right before the official release, we upgraded an internal production site from EM 12c R1 to EM 12c R2 and had an extremely pleasant experience. Let me share few key takeaways as well as few tips from this upgrade exercise. I - Why Should You Upgrade To Enterprise Manager 12c Release 2 While an upgrade is usually recommended primarily to take benefit of the latest features (which is valid for this upgrade as well), I found several other compelling reasons purely from deployment perspective. Standardize your EM deployment:  Enterprise Manager comprises of several different components (OMS, agents, plug-ins, etc) and it might be possible that these are at varied patch levels in your environment. For instance, in case of an environment containing Bundle Patch 1 (customer announcement), there is a good chance that you may not have all the components up-to-date. There are two possible reasons. Bundle Patch 1 involved patching different components (OMS, agents, plug-ins) with multiple one-off patches which may not have been applied to all components yet. Bundle Patch 1 for different platforms were not released together. Which means you may not have got the chance to patch all the components on different platforms. Note: BP1 patches are not mandatory to upgrade to EM12c R2 release EM 12c R2 provides an excellent opportunity to standardize your Cloud Control environment (OMS, repository and agents) and plug-ins to latest versions in single shot. All platform releases are made available simultaneously: For the very first time in the history of EM release, all the platforms were released on day one itself, which means you do not need to wait for platform specific binaries for EM OMS or Agent to perform install or upgrades in a heterogeneous environment. Highly refined and automated process – Upgrade process is by far the smoothest and the cleanest as compared to previous releases of Enterprise manager. Following are the ones that stand out. Automatic Plug-in management – Plug-in upgrade along with new plug-in deployment is supported in upgrade installer wizard which means bulk of the updates to OMS and repository can be done in the same workflow. Saves time and minimizes user inputs. Plug-in Upgrade or Migrate Auto Update: While doing the OMS and repository upgrade, you can use Auto Update screen in Oracle Universal Installer to check for any updates/patches. That will help you to avoid the know issues and will make sure that your upgrade is successful. Allows mass upgrade of EM Agents – A new dedicated menu has been added in the EM console for agent upgrade. Agent upgrade workflow is extremely simple that requires agent name as the only input. ADM / JVMD Manager/Agent upgrade – complete process is supported via UI screens. EM12c R2 Upgrade Guide is much simpler to follow as compared to those for earlier releases. This is attributed to the simpler upgrade process. Robust and Performing Platform: EM12c R2 release not only includes several new features, but also provides a more stable platform which incorporates several fixes and enhancements in the Enterprise Manager framework. II - Few Tips To Remember In my last post (blog link) I shared few tips and tricks from my experience applying the Bundle Patch. Recently I upgraded the same site to EM 12c R2 and found few points that you must take note of, while planning this upgrade. The tips below are also applicable to EM 12c R1 environments that do not have Bundle Patch 1 patches applied. Verify the monitored application certification – Specific targets like E-Business Suite have not yet been certified as managed target in EM 12c R2. Therefore make sure to recheck the Enterprise Manager certification Matrix on My Oracle Support before planning the upgrade. Plan downtime – Because EM 12c R2 is an incremental release of EM 12c, for EM 12c R1 to EM 12c R2 upgrade supports only 1-system upgrade approach, which mean there will be downtime. OMS name change after upgrade – In case of multi OMS environments, additional OMS is renamed after upgrade, which has few implications when you upgrade JVMD and ADP agents on OMS. This is well documented in upgrade guide but make sure you read through all the notes. Upgrading BI Publisher– EM12c R2 is certified with BI Publisher 11.1.1.6.0 only. Therefore in case you are using EM 12c R1 which is integrated with BI Publisher 11.1.1.5.0, you must upgrade the BI Publisher to 11.1.1.6.0. Follow the steps from Advanced Installation and Configuration Guide here. Perform Post upgrade Tasks – Make sure to perform post upgrade steps mentioned in documentation here. These include critical changes that must be done right after upgrade to get the right configuration. For instance Database plug-in should be upgraded to Revision 3 (12.1.0.2.0 [u120804]). Delete old OMS Home – EM12c R1 to EM12c R2 is an out of place upgrade, which means it creates a new oracle home for OMS, plug-ins, etc. Therefore please ensure that You have sufficient extra space for new OMS before starting the upgrade process. You clean up the old OMS home after the upgrade process. Steps are available here. DO NOT remove the agent home on OMS host, because agent is upgraded in-place. If you have standby OMS setup then do look into the steps to upgrade the standby OMS from the upgrade guide before going ahead. Read the right documentation – Make sure to follow the Upgrade guide which provides the most comprehensive information on EM12c R2 upgrade process. Additionally you can refer other resources to get familiar with upgrade concepts. Recorded webcast - Oracle Enterprise Manager Cloud Control 12c Release 2 Installation and Upgrade Overview Presentation - Understanding Enterprise Manager 12.1.0.2 Upgrade We are very excited about this latest release and will look forward to hear back any feedback from your upgrade experience!

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  • SQL SERVER – Identifying guest User using Policy Based Management

    - by pinaldave
    If you are following my recent blog posts, you may have noticed that I’ve been writing a lot about Guest User in SQL Server. Here are all the blog posts which I have written on this subject: SQL SERVER – Disable Guest Account – Serious Security Issue SQL SERVER – Force Removing User from Database – Fix: Error: Could not drop login ‘test’ as the user is currently logged in SQL SERVER – Detecting guest User Permissions – guest User Access Status SQL SERVER – guest User and MSDB Database – Enable guest User on MSDB Database One of the requests I received was whether we could create a policy that would prevent users unable guest user in user databases. Well, here is a quick tutorial to answer this. Let us see how quickly we can do it. Requirements Check if the guest user is disabled in all the user-created databases. Exclude master, tempdb and msdb database for guest user validation. We will create the following conditions based on the above two requirements: If the name of the user is ‘guest’ If the user has connect (@hasDBAccess) permission in the database Check in All user databases, except: master, tempDB and msdb Once we create two conditions, we will create a policy which will validate the conditions. Condition 1: Is the User Guest? Expand the Database >> Management >> Policy Management >> Conditions Right click on the Conditions, and click on “New Condition…”. First we will create a condition where we will validate if the user name is ‘guest’, and if it’s so, then we will further validate if it has DB access. Check the image for the necessary configuration for condition: Facet: User Expression: @Name = ‘guest’ Condition 2: Does the User have DBAccess? Expand the Database >> Management >> Policy Management >> Conditions Right click on Conditions and click on “New Condition…”. Now we will validate if the user has DB access. Check the image for necessary configuration for condition: Facet: User Expression: @hasDBAccess = False Condition 3: Exclude Databases Expand the Database >> Management >> Policy Management >> Conditions Write click on Conditions and click on “New Condition…” Now we will create condition where we will validate if database name is master, tempdb or msdb and if database name is any of them, we will not validate our first one condition with them. Check the image for necessary configuration for condition: Facet: Database Expression: @Name != ‘msdb’ AND @Name != ‘tempdb’ AND @Name != ‘master’ The next step will be creating a policy which will enforce these conditions. Creating a Policy Right click on Policies and click “New Policy…” Here, we justify what condition we want to validate against what the target is. Condition: Has User DBAccess Target Database: Every Database except (master, tempdb and MSDB) Target User: Every User in Target Database with name ‘guest’ Now we have options for two evaluation modes: 1) On Demand and 2) On Schedule We will select On Demand in this example; however, you can change the mode to On Schedule through the drop down menu, and select the interval of the evaluation of the policy. Evaluate the Policies We have selected OnDemand as our policy evaluation mode. We will now evaluate by means of executing Evaluate policy. Click on Evaluate and it will give the following result: The result demonstrates that one of the databases has a policy violation. Username guest is enabled in AdventureWorks database. You can disable the guest user by running the following code in AdventureWorks database. USE AdventureWorks; REVOKE CONNECT FROM guest; Once you run above query, you can already evaluate the policy again. Notice that the policy violation is fixed now. You can change the method of the evaluation policy to On Schedule and validate policy on interval. You can check the history of the policy and detect the violation. Quiz I have created three conditions to check if the guest user has database access or not. Now I want to ask you: Is it possible to do the same with 2 conditions? If yes, HOW? If no, WHY NOT? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Best Practices, CodeProject, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLServer, T SQL, Technology Tagged: Policy Management

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  • Measuring Usability with Common Industry Format (CIF) Usability Tests

    - by Applications User Experience
    Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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  • Ubuntu 11 and 12 initially fast but later bogs down, CPU pegged

    - by uos??
    I started with Ubuntu 11 a few weeks ago. It's on a DELL M4300 with a OCZ SSD. Default setup, except that I've installed the proprietary NVIDIA graphics and BROADCOM wireless drivers. Dual boot with Windows. If I cold boot into Ubuntu, it is very fast, just like the Windows experience that I'm used to. But SOMETHING happens, and I haven't yet determined what, but the system gets incredibly slow and stays that way. At first I thought it had to do with Adobe Flash because it seemed to be triggered by sites with Flash. But then I removed Flash and the problem remains. I thought it was just an overheating problem, but I've now upgraded to 12.04 which supposedly fixes the overheating problems I've read about. Perhaps the heat situation was brought on by Flash in my early cases? So I installed Jupiter for CPU management, but the thermometer reports a familiar Windows-side temperature of 53 degrees Celsius. Switching Jupiter to lower performance doesn't help. When I check the System Monitor application, sorting by CPU usage, there are no obvious problem processes. However, in the graphs tab, both CPU cores are pegged at 100%! I notice that the slowness seems to be similar to the extremely bad performance I got prior to installing the NVIDIA drivers. I'm not sure if that helps. This is the strangest part to me - although the temperature seems OK, even after rebooting, the system remains slow - starting with GRUB2 which is very noticeably delayed, all the way through to either Ubuntu or Windows! That's right, even the Windows side suffers effects and takes several minutes to complete booting whereas normally (with my SSD) it's ready to use in 15 seconds. The only way to fix it is to shutdown and let the parts cool down. Or maybe it just needs to completely power off and boot rather than a soft reboot, temperature has nothing to do with it? - is that possible? But know that I have never had this problem in Windows, even if Windows gets very hot (135 F) a reboot would be enough time for it to recover. For this reason, I don't think it's a heat thing, but I can't imagine what else could be surviving the reboot. I'm entirely updated - there are no pending updates. I have the Post-Release updates of NVIDIA too, btw. If this sounds CLOSE to something you know about, but one of the details doesn't line up exactly, it might be a mistake in my perception. Are there tests you can suggest to rule something out? Thanks! processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 23 model name : Intel(R) Core(TM)2 Duo CPU T9500 @ 2.60GHz stepping : 6 microcode : 0x60c cpu MHz : 800.000 cache size : 6144 KB physical id : 0 siblings : 2 core id : 0 cpu cores : 2 apicid : 0 initial apicid : 0 fpu : yes fpu_exception : yes cpuid level : 10 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 lahf_lm ida dts tpr_shadow vnmi flexpriority bogomips : 5187.00 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: processor : 1 vendor_id : GenuineIntel cpu family : 6 model : 23 model name : Intel(R) Core(TM)2 Duo CPU T9500 @ 2.60GHz stepping : 6 microcode : 0x60c cpu MHz : 800.000 cache size : 6144 KB physical id : 0 siblings : 2 core id : 1 cpu cores : 2 apicid : 1 initial apicid : 1 fpu : yes fpu_exception : yes cpuid level : 10 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm sse4_1 lahf_lm ida dts tpr_shadow vnmi flexpriority bogomips : 5186.94 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: (Redundant figures removed. You can view them in the edits if they are still relevant) ps: %CPU PID USER COMMAND 9.4 2399 jason gnome-terminal 6.2 2408 jason bash 17.3 1117 root /usr/bin/X :0 -auth /var/run/lightdm/root/:0 -nolisten tcp vt7 -novtswitch -background none 13.7 1667 jason compiz 1.3 1960 jason /usr/lib/unity/unity-panel-service 1.3 1697 jason python /usr/bin/jupiter 0.9 1964 jason /usr/lib/indicator-appmenu/hud-service 0.6 1689 jason nautilus -n 0.4 1458 jason //bin/dbus-daemon --fork --print-pid 5 --print-address 7 --session I should highlight specifically that GRUB2 can also be very slow. I don't know the relationship of which scenarios GRUB2 is also slow, but WHEN it is slow, it is slow both before the menu appears and after the selection is made - although for the diagnosis of GRUB2 it is harder for me to tell what the normal speeds should be. With SSD, I would expect that GRUB2 could load instantly, and that the GRUB2 purple would disappear instantly after the selection. The only delay to be expected is the change in graphics modes (though I couldn't guess why that ever requires any noticeable time)

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  • SQL SERVER – Auditing and Profiling Database Made Easy with SQL Audit and Comply

    - by Pinal Dave
    Do you like auditing your database, or can you think of about a million other things you’d rather do?  Unfortunately, auditing is incredibly important.  As with tax audits, it is important to audit databases to ensure they are following all the rules, but they are also important for troubleshooting and security. There are several ways to audit SQL Server.  There is manual auditing, which is going through your database “by hand,” and obviously takes a long time and is quite inefficient.  SQL Server also provides programs to help you audit your systems.  Different administrators will have different opinions about best practices and which tools to use, and each one will be perfected for certain systems and certain users. Today, though, I would like to talk about Apex SQL Audit.  It is an auditing tool that acts like “track changes” in a word processing document.  It will log what has changed on the database, who made the changes, and what effects these changes have had (i.e. what objects were affected down the line).  All this information is logged, and can be easily viewed or printed for easy access. One of the best features of Apex is that it is so customizable (and easy to use!).  First, start Apex.  Then you can connect to the database you would like to monitor. Once you select your database, you can select which table you want to audit. You can customize right down to the field you’d like to audit, and then select which types of actions you’d like tracked – insert, delete, or update.  Repeat these steps for every database you want monitored. To create the logs, choose “Create triggers” in the menu.  The script written here will be what logs each insert, delete, and update function.  Press F5 to execute.  All this tracking information will be stored in AUDIT_LOG_DATA and AUDIT_LOG_TRANSACTIONS tables.  View these tables using ApexSQL Audit reports. These transaction logs can be extremely detailed – especially on very busy servers, where every move it traced.  Reading them can be overwhelming, to say the least.  Apex has tried to make things easier for the average DBA, though. You can read these tracking logs in Apex, and it will display data and objects that affect your server – even things that were happening on your server before you installed Apex! To read these logs, open Apex, and connect to that database you want to audit. Go to the Transaction Logs tab, and add the logs you want to read. To narrow down what results you want to see, you can use the Filter tab to choose time, operation type, name, users, and more. Click Open, and you can see the results in a grid (as shown below).  You can export these results to CSV, HTML, XML or SQL files and save on the hard disk. One of the advantages is that since there are no triggers here, there are no other processes that will affect SQL Server performance.  Using this method is also how to view history from your database that occurred before Apex was installed.  This type of tracking does require storage space for the data sources, as the database must be fully running, and the transaction logs must exist (things not stored in the transactions logs will not be recoverable). Apex can also replace SQL Server Profiler and SQL Server Traces – which are much more complex and error-prone – with its ApexSQL Comply.  It can do fault tolerant auditing, centralized reporting, and “who saw what” information in an easy-to-use interface.  The tracking settings can be altered by the user, or the default options will provide solutions to the most common auditing problems. To get started: open ApexSQL Comply, and selected Database Filter Settings to choose which database you’d like to audit.  You can select which tracking you’re like in Operation Types – DML, DDL, queries executed, execute statements, and more.  To get started, click Start Auditing. After this, every action will be stored in the central repository database (ApexSQLCrd).  You can view the audit and create a report (or view the standard default report) using a wizard. You can see how easy it is to use ApexSQL Comply.  You can easily set audits, including the type and time, and create customized reports.  Remote users can easily access the reports through the user interface (available online, as well), and security concerns are all taken care of by the program.  Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Utility, T SQL, Technology

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  • Pella Increases Online Appointment Scheduling and Rapidly Personalizes and Updates Marketing Initiatives

    - by Michael Snow
    Originally posted on Oracle Customers page.Oracle Customer: Pella CorporationLocation:  Pella, IowaIndustry: Industrial Manufacturing Employees:  7,100 Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. A family-owned company, Pella has an 88-year history of innovation and, today, is the second-largest manufacturer in the country of windows and doors, including patio, entry, and storm doors. The company has 10 manufacturing facilities in United States and window and door showrooms across the United States and Canada. In-home consultations are an important part of Pella’s sales process. Several years ago, the company launched an online appointment scheduling tool to improve customer convenience. While the functionality worked well, the company wanted to increase online conversion rates and decrease the number of incomplete, online appointment schedules. It also wanted to give its business analysts and other line-of-business personnel the ability to update the scheduling tool and interface quickly, without needing IT team intervention and recoding, to better capitalize on opportunities and personalize the interface for specific markets. Pella also looked to reduce IT complexity by selecting a system that integrated easily with its Oracle E-Business Suite Release 12.1 enterprise applications.Pella, which has a large Oracle footprint, selected Oracle WebCenter Sites as the foundation for its new, real-time appointment scheduling application. It used the solution to re-engineer the scheduling process and the information required to set up an appointment. Just a few months after launch, it is seeing improvement in the number of appointments booked online and experiencing fewer abandoned appointments during the scheduling process. As important, Pella can now quickly and easily make changes to images, video, and content displayed on the scheduling tool interface, delivering greater business agility. Previously, such changes required a developer and weeks of coding and testing. Today, a member of Pella’s business analyst team can complete the changes in hours. This capability enables Pella to personalize the Web experience for customers. For example, it can display different products or images for clients in different regions.The solution is also highly scalable. Pella is using Oracle WebCenter Sites for appointment scheduling now and plans to migrate Pella.com, its configurator tool, and dealer microsites onto the platform. Further, Pella plans to leverage the solution to optimize mobile devices. “Moving ahead, we expect to extensively leverage Oracle WebCenter Sites to gain greater flexibility in updating the Web experience, thanks to the ability to make updates quickly without developer resources. Segmentation and targeting capabilities will allow us to create a more personalized experience across both traditional and mobile platforms,” said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. A word from Pella Corporation "Oracle WebCenter Sites?from the start?delivered important benefits. We’ve redesigned the online scheduling process and are seeing more potential customers completing consultation bookings online. More important, the solution opens a world of other possibilities as we plan to migrate Pella.com and our dealer microsites to the platform, and leverage it to optimize the Web experience for our mobile devices.” – Teri Lancaster, IT Manager, Customer Experience Applications, Pella Corporation Oracle Product and Services Oracle WebCenter Sites Why Oracle Pella has a long-standing relationship with Oracle. “We look to Oracle first for a solution. Our Oracle account team came to us with several solutions, and Oracle WebCenter Sites delivered the scalability, ease-of-use, flexibility, and scalability that we required for the appointment scheduling initiative and other Web projects on the horizon, including migrating Pella.com and optimizing our site for mobile platforms,”said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. Implementation Process The Pella implementation team, working with Oracle partner Element Solutions, LLC, integrated the appointment setting application with Pella.com as well as the company’s Oracle E-Business Suite customer relationship management applications. Using Oracle WebCenter Site’s development tools and subversion capabilities to develop the application, the Element Solutions and Pella teams could work remotely and collaboratively, accelerating deployment. Pella went live with the new scheduling tool in just six months. Partner Oracle PartnerElement Solutions, LLC Element Solutions was instrumental at every major stage of the project, including design creation and approval, development, training, and rollout. “Element Solutions was a vital partner for our Oracle WebCenter Sites initiative. The team provided guidance, and more important, critical knowledge transfer at every stage?which equipped us to get the most out of this powerful and versatile solution. We were definitely collaboration partners,” Lancaster said. Resources Pella Corporation Upgrades Enterprise Applications to Continue to Improve Manufacturing Efficiency Thousands of Customers Successfully and Smoothly Upgrade to Oracle E-Business Suite 12.1 for New Functionality, Lower Operating Costs and Improved Shared Operations Managing the Virtual World

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  • Lync Server 2010

    - by ManojDhobale
    Microsoft Lync Server 2010 communications software and its client software, such as Microsoft Lync 2010, enable your users to connect in new ways and to stay connected, regardless of their physical location. Lync 2010 and Lync Server 2010 bring together the different ways that people communicate in a single client interface, are deployed as a unified platform, and are administered through a single management infrastructure. Workload Description IM and presence Instant messaging (IM) and presence help your users find and communicate with one another efficiently and effectively. IM provides an instant messaging platform with conversation history, and supports public IM connectivity with users of public IM networks such as MSN/Windows Live, Yahoo!, and AOL. Presence establishes and displays a user’s personal availability and willingness to communicate through the use of common states such as Available or Busy. This rich presence information enables other users to immediately make effective communication choices. Conferencing Lync Server includes support for IM conferencing, audio conferencing, web conferencing, video conferencing, and application sharing, for both scheduled and impromptu meetings. All these meeting types are supported with a single client. Lync Server also supports dial-in conferencing so that users of public switched telephone network (PSTN) phones can participate in the audio portion of conferences. Conferences can seamlessly change and grow in real time. For example, a single conference can start as just instant messages between a few users, and escalate to an audio conference with desktop sharing and a larger audience instantly, easily, and without interrupting the conversation flow. Enterprise Voice Enterprise Voice is the Voice over Internet Protocol (VoIP) offering in Lync Server 2010. It delivers a voice option to enhance or replace traditional private branch exchange (PBX) systems. In addition to the complete telephony capabilities of an IP PBX, Enterprise Voice is integrated with rich presence, IM, collaboration, and meetings. Features such as call answer, hold, resume, transfer, forward and divert are supported directly, while personalized speed dialing keys are replaced by Contacts lists, and automatic intercom is replaced with IM. Enterprise Voice supports high availability through call admission control (CAC), branch office survivability, and extended options for data resiliency. Support for remote users You can provide full Lync Server functionality for users who are currently outside your organization’s firewalls by deploying servers called Edge Servers to provide a connection for these remote users. These remote users can connect to conferences by using a personal computer with Lync 2010 installed, the phone, or a web interface. Deploying Edge Servers also enables you to federate with partner or vendor organizations. A federated relationship enables your users to put federated users on their Contacts lists, exchange presence information and instant messages with these users, and invite them to audio calls, video calls, and conferences. Integration with other products Lync Server integrates with several other products to provide additional benefits to your users and administrators. Meeting tools are integrated into Outlook 2010 to enable organizers to schedule a meeting or start an impromptu conference with a single click and make it just as easy for attendees to join. Presence information is integrated into Outlook 2010 and SharePoint 2010. Exchange Unified Messaging (UM) provides several integration features. Users can see if they have new voice mail within Lync 2010. They can click a play button in the Outlook message to hear the audio voice mail, or view a transcription of the voice mail in the notification message. Simple deployment To help you plan and deploy your servers and clients, Lync Server provides the Microsoft Lync Server 2010, Planning Tool and the Topology Builder. Lync Server 2010, Planning Tool is a wizard that interactively asks you a series of questions about your organization, the Lync Server features you want to enable, and your capacity planning needs. Then, it creates a recommended deployment topology based on your answers, and produces several forms of output to aid your planning and installation. Topology Builder is an installation component of Lync Server 2010. You use Topology Builder to create, adjust and publish your planned topology. It also validates your topology before you begin server installations. When you install Lync Server on individual servers, the installation program deploys the server as directed in the topology. Simple management After you deploy Lync Server, it offers the following powerful and streamlined management tools: Active Directory for its user information, which eliminates the need for separate user and policy databases. Microsoft Lync Server 2010 Control Panel, a new web-based graphical user interface for administrators. With this web-based UI, Lync Server administrators can manage their systems from anywhere on the corporate network, without needing specialized management software installed on their computers. Lync Server Management Shell command-line management tool, which is based on the Windows PowerShell command-line interface. It provides a rich command set for administration of all aspects of the product, and enables Lync Server administrators to automate repetitive tasks using a familiar tool. While the IM and presence features are automatically installed in every Lync Server deployment, you can choose whether to deploy conferencing, Enterprise Voice, and remote user access, to tailor your deployment to your organization’s needs.

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  • Not so long ago in a city not so far away by Carlos Martin

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 This is the story of how the EMEA Presales Center turned an Oracle intern into a trusted technology advisor for both Oracle’s Sales and customers. It was the summer of 2011 when I was finishing my Computer Engineering studies as well as my internship at Oracle when I was offered what could possibly be THE dream job for any young European Computer Engineer. Apart from that, it also seemed like the role was particularly tailored to me as I could leverage almost everything I learned at University and during the internship. And all of it in one of the best cities to live in, not only from my home country but arguably from Europe: Malaga! A day at EPC As part of the EPC Technology pillar, and later on completely focused on WebCenter, there was no way to describe a normal day on the job as each day had something unique. Some days I was researching documentation in order to elaborate accurate answers for a customer’s question within a Request for Information or Proposal (RFI/RFP), other days I was doing heavy programming in order to bring a Proof of Concept (PoC) for a customer to life and last not but least, some days I presented to the customer via webconference the demo I built for them the past weeks. So as you can see, the role has research, development and presentation, could you ask for more? Well, don’t worry because there IS more! Internationality As the organization’s name suggests, EMEA Presales Center, it is the Center of Presales within Europe, Middle East and Africa so I got the chance to work with great professionals from all this regions, expanding my network and learning things from one country to apply them to others. In addition to that, the teams based in the Malaga office are comprised of many young professionals hailing mainly from Western and Central European countries (although there are a couple of exceptions!) with very different backgrounds and personalities which guaranteed many laughs and stories during lunch or coffee breaks (or even while working on projects!). Furthermore, having EPC offices in Bucharest and Bangalore and thanks to today’s tele-presence technologies, I was working every day with people from India or Romania as if they were sitting right next to me and the bonding with them got stronger day by day. Career development Apart from the research and self-study I’ve earlier mentioned, one of the EPC’s Key Performance Indicators (KPI) is that 15% of your time is spent on training so you get lots and lots of trainings in order to develop both your technical product knowledge and your presentation, negotiation and other soft skills. Sometimes the training is via webcast, sometimes the trainer comes to the office and sometimes, the best times, you get to travel abroad in order to attend a training, which also helps you to further develop your network by meeting face to face with many people you only know from some email or instant messaging interaction. And as the months go by, your skills improving at a very fast pace, your relevance increasing with each new project you successfully deliver, it’s only a matter of time (and a bit of self-promoting!) that you get the attention of the manager of a more senior team and are offered the opportunity to take a new step in your professional career. For me it took 2 years to move to my current position, Technology Sales Consultant at the Oracle Direct organization. During those 2 years I had built a good relationship with the Oracle Direct Spanish sales and sales managers, who are also based in the Malaga office. I supported their former Sales Consultant in a couple of presentations and demos and were very happy with my overall performance and attitude so even before the position got eventually vacant, I got a heads-up from then in advance that their current Sales Consultant was going to move to a different position. To me it felt like a natural step, same as when I joined EPC, I had at least a 50% of the “homework” already done but wanted to experience that extra 50% to add new product and soft skills to my arsenal. The rest is history, I’ve been in the role for more than half a year as I’m writing this, achieved already some important wins, gained a lot of trust and confidence in front of customers and broadened my view of Oracle’s Fusion Middleware portfolio. I look back at the 2 years I spent in EPC and think: “boy, I’d recommend that experience to absolutely anyone with the slightest interest in IT, there are so many different things you can do as there are different kind of roles you can end up taking thanks to the experience gained at EPC” /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Spotlight on Claims: Serving Customers Under Extreme Conditions

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, recently attended the CII Spotlight on Claims event in London. Bad weather and its implications for the insurance industry have become very topical as the frequency and diversity of natural disasters - including rains, wind and snow - has surged across Europe this winter. On England's wettest day on record, the county of Cumbria was flooded with 12 inches of rain within 24 hours. Freezing temperatures wreaked havoc on European travel, causing high speed TVG trains to break down and stranding hundreds of passengers under the English Chanel in a tunnel all night long without heat or electricity. A storm named Xynthia thrashed France and surrounding countries with hurricane force, flooding ports and killing 51 people. After the Spring Equinox, insurers may have thought the worst had past. Then came along Eyjafjallajökull, spewing out vast quantities of volcanic ash in what is turning out to be one of most costly natural disasters in history. Such extreme events challenge insurance companies' ability to service their customers just when customers need their help most. When you add economic downturn and competitive pressures to the mix, insurers are further stretched and required to continually learn and innovate to meet high customer expectations with reduced budgets. These and other issues were hot topics of discussion at the recent "Spotlight on Claims" seminar in London, focused on how weather is affecting claims and the insurance industry. The event was organized by the CII (Chartered Insurance Institute), a group with 90,000 members. CII has been at the forefront in setting professional standards for the insurance industry for over a century. Insurers came to the conference to hear how they could better serve their customers under extreme weather conditions, learn from the experience of their peers, and hear about technological breakthroughs in climate modeling, geographic intelligence and IT. Customer case studies at the conference highlighted the importance of effective and constant communication in handling the overflow of catastrophe related claims. First and foremost is the need to rapidly establish initial communication with claimants to build their confidence in a positive outcome. Ongoing communication then needs to be continued throughout the claims cycle to mange expectations and maintain ownership of the process from start to finish. Strong internal communication to support frontline staff was also deemed critical to successful crisis management, as was communication with the broader insurance ecosystem to tap into extended resources and business intelligence. Advances in technology - such web based systems to access policies and enter first notice of loss in the field - as well as customer-focused self-service portals and multichannel alerts, are instrumental in improving customer satisfaction and helping insurers to deal with the claims surge, which often can reach four or more times normal workloads. Dynamic models of the global climate system can now be used to better understand weather-related risks, and as these models mature it is hoped that they will soon become more accurate in predicting the timing of catastrophic events. Geographic intelligence is also being used within a claims environment to better assess loss reserves and detect fraud. Despite these advances in dealing with catastrophes and predicting their occurrence, there will never be a substitute for qualified front line staff to deal with customers. In light of pressures to streamline efficiency, there was debate as to whether outsourcing was the solution, or whether it was better to build on the people you have. In the final analysis, nearly everybody agreed that in the future insurance companies would have to work better and smarter to keep on top. An appeal was also made for greater collaboration amongst industry participants in dealing with the extreme conditions and systematic stress brought on by natural disasters. It was pointed out that the public oftentimes judged the industry as a whole rather than the individual carriers when it comes to freakish events, and that all would benefit at such times from the pooling of limited resources and professional skills rather than competing in silos for competitive advantage - especially the end customer. One case study that stood out was on how The Motorists Insurance Group was able to power through one of the most devastating catastrophes in recent years - Hurricane Ike. The keys to Motorists' success were superior people, processes and technology. They did a lot of upfront planning and invested in their people, creating a healthy team environment that delivered "max service" even when they were experiencing the same level of devastation as the rest of the population. Processes were rapidly adapted to meet the challenge of the catastrophe and continually adapted to Ike's specific conditions as they evolved. Technology was fundamental to the execution of their strategy, enabling them anywhere access, on the fly reassigning of resources and rapid training to augment the work force. You can learn more about the Motorists experience by watching this video. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.

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  • Help Prevent Carpal Tunnel Problems with Workrave

    - by Matthew Guay
    Whether for work or leisure, many of us spend entirely too much time on the computer everyday.  This puts us at risk of having or aggravating Carpal Tunnel problems, but thanks to Workrave you can help to divert these problems. Workrave helps Carpal Tunnel problems by reminding you to get away from your computer periodically.  Breaking up your computer time with movement can help alleviate many computer and office related health problems.  Workrave helps by reminding you to take short pauses after several minutes of computer use, and longer breaks after continued use.  You can also use it to keep from using the computer for too much You time in a day.  Since you can change the settings to suit you, this can be a great way to make sure you’re getting the breaks you need. Install Workrave on Windows If you’re using Workrave on Windows, download (link below) and install it with the default settings. One installation setting you may wish to change is the startup.  By default Workrave will run automatically when you start your computer; if you don’t want this, you can simply uncheck the box and proceed with the installation. Once setup is finished, you can run Workrave directly from the installer. Or you can open it from your start menu by entering “workrave” in the search box. Install Workrave in Ubuntu If you wish to use it in Ubuntu, you can install it directly from the Ubuntu Software Center.  Click the Applications menu, and select Ubuntu Software Center. Enter “workrave” into the search box in the top right corner of the Software Center, and it will automatically find it.  Click the arrow to proceed to Workrave’s page. This will give you information about Workrave; simply click Install to install Workrave on your system. Enter your password when prompted. Workrave will automatically download and install.   When finished, you can find Workrave in your Applications menu under Universal Access. Using Workrave Workrave by default shows a small counter on your desktop, showing the length of time until your next Micro break (30 second break), Rest break (10 minute break), and max amount of computer usage for the day. When it’s time for a micro break, Workrave will popup a reminder on your desktop. If you continue working, it will disappear at the end of the timer.  If you stop, it will start a micro-break which will freeze most on-screen activities until the timer is over.  You can click Skip or Postpone if you do not want to take a break right then. After an hour of work, Workrave will give you a 10 minute rest break.  During this it will show you some exercises that can help eliminate eyestrain, muscle tension, and other problems from prolonged computer usage.  You can click through the exercises, or can skip or postpone the break if you wish.   Preferences You can change your Workrave preferences by right-clicking on its icon in your system tray and selecting Preferences. Here you can customize the time between your breaks, and the length of your breaks.  You can also change your daily computer usage limit, and can even turn off the postpone and skip buttons on notifications if you want to make sure you follow Workrave and take your rests! From the context menu, you can also choose Statistics.  This gives you an overview of how many breaks, prompts, and more were shown on a given day.  It also shows a total Overdue time, which is the total length of the breaks you skipped or postponed.  You can view your Workrave history as well by simply selecting a date on the calendar.   Additionally, the Activity tab in the Statics pane shows more info about your computer usage, including total mouse movement, mouse button clicks, and keystrokes. Conclusion Whether you’re suffering with Carpal Tunnel or trying to prevent it, Workrave is a great solution to help remind you to get away from your computer periodically and rest.  Of course, since you can simply postpone or skip the prompts, you’ve still got to make an effort to help your own health.  But it does give you a great way to remind yourself to get away from the computer, and especially for geeks, this may be something that we really need! Download Workrave Similar Articles Productive Geek Tips Switch to the Dvorak Keyboard Layout in XPAccess Your MySQL Server Remotely Over SSHHow to Secure Gaim Instant Messenger traffic at Work with SecureCRT and SSHConnect to VMware Server Console Over SSHDisclaimers TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional StockFox puts a Lightweight Stock Ticker in your Statusbar Explore Google Public Data Visually The Ultimate Excel Cheatsheet Convert the Quick Launch Bar into a Super Application Launcher Automate Tasks in Linux with Crontab Discover New Bundled Feeds in Google Reader

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  • Big Data – Evolution of Big Data – Day 3 of 21

    - by Pinal Dave
    In yesterday’s blog post we answered what is the Big Data. Today we will understand why and how the evolution of Big Data has happened. Though the answer is very simple, I would like to tell it in the form of a history lesson. Data in Flat File In earlier days data was stored in the flat file and there was no structure in the flat file.  If any data has to be retrieved from the flat file it was a project by itself. There was no possibility of retrieving the data efficiently and data integrity has been just a term discussed without any modeling or structure around. Database residing in the flat file had more issues than we would like to discuss in today’s world. It was more like a nightmare when there was any data processing involved in the application. Though, applications developed at that time were also not that advanced the need of the data was always there and there was always need of proper data management. Edgar F Codd and 12 Rules Edgar Frank Codd was a British computer scientist who, while working for IBM, invented the relational model for database management, the theoretical basis for relational databases. He presented 12 rules for the Relational Database and suddenly the chaotic world of the database seems to see discipline in the rules. Relational Database was a promising land for all the unstructured database users. Relational Database brought into the relationship between data as well improved the performance of the data retrieval. Database world had immediately seen a major transformation and every single vendors and database users suddenly started to adopt the relational database models. Relational Database Management Systems Since Edgar F Codd proposed 12 rules for the RBDMS there were many different vendors who started them to build applications and tools to support the relationship between database. This was indeed a learning curve for many of the developer who had never worked before with the modeling of the database. However, as time passed by pretty much everybody accepted the relationship of the database and started to evolve product which performs its best with the boundaries of the RDBMS concepts. This was the best era for the databases and it gave the world extreme experts as well as some of the best products. The Entity Relationship model was also evolved at the same time. In software engineering, an Entity–relationship model (ER model) is a data model for describing a database in an abstract way. Enormous Data Growth Well, everything was going fine with the RDBMS in the database world. As there were no major challenges the adoption of the RDBMS applications and tools was pretty much universal. There was a race at times to make the developer’s life much easier with the RDBMS management tools. Due to the extreme popularity and easy to use system pretty much every data was stored in the RDBMS system. New age applications were built and social media took the world by the storm. Every organizations was feeling pressure to provide the best experience for their users based the data they had with them. While this was all going on at the same time data was growing pretty much every organization and application. Data Warehousing The enormous data growth now presented a big challenge for the organizations who wanted to build intelligent systems based on the data and provide near real time superior user experience to their customers. Various organizations immediately start building data warehousing solutions where the data was stored and processed. The trend of the business intelligence becomes the need of everyday. Data was received from the transaction system and overnight was processed to build intelligent reports from it. Though this is a great solution it has its own set of challenges. The relational database model and data warehousing concepts are all built with keeping traditional relational database modeling in the mind and it still has many challenges when unstructured data was present. Interesting Challenge Every organization had expertise to manage structured data but the world had already changed to unstructured data. There was intelligence in the videos, photos, SMS, text, social media messages and various other data sources. All of these needed to now bring to a single platform and build a uniform system which does what businesses need. The way we do business has also been changed. There was a time when user only got the features what technology supported, however, now users ask for the feature and technology is built to support the same. The need of the real time intelligence from the fast paced data flow is now becoming a necessity. Large amount (Volume) of difference (Variety) of high speed data (Velocity) is the properties of the data. The traditional database system has limits to resolve the challenges this new kind of the data presents. Hence the need of the Big Data Science. We need innovation in how we handle and manage data. We need creative ways to capture data and present to users. Big Data is Reality! Tomorrow In tomorrow’s blog post we will try to answer discuss Basics of Big Data Architecture. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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