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• Automate RAC Cluster Upgrades using EM12c

  - by HariSrinivasan

  One of the most arduous processes  in DB maintenance is upgrading Databases across major versions, especially for complex RAC Clusters.With the release of Database Plug-in  (12.1.0.5.0), EM12c Rel 3 (12.1.0.3.0)  now supports automated upgrading of RAC Clusters in addition to Standalone Databases. This automation includes: Upgrade of the complete Cluster across the nodes. ( Example: 11.1.0.7 CRS, ASM, RAC DB  ->   11.2.0.4 or 12.1.0.1 GI, RAC DB)  Best practices in tune with your operations, where you can automate upgrade in steps: Step 1: Upgrade the Clusterware to Grid Infrastructure (Allowing you to wait, test and then move to DBs). Step 2: Upgrade RAC DBs either separately or in group (Mass upgrade of RAC DB's in the cluster). Standard pre-requisite checks like Cluster Verification Utility (CVU) and RAC checks Division of Upgrade process into Non-downtime activities (like laying down the new Oracle Homes (OH), running checks) to Downtime Activities (like Upgrading Clusterware to GI, Upgrading RAC) there by lowering the downtime required. Ability to configure Back up and Restore options as a part of this upgrade process. You can choose to : a. Take Backup via this process (either Guaranteed Restore Point (GRP) or RMAN) b. Set the procedure to pause just before the upgrade step to allow you to take a custom backup c. Ignore backup completely, if there are external mechanisms already in place.  High Level Steps: Select the Procedure "Upgrade Database" from Database Provisioning Home page. Choose the Target Type for upgrade and the Destination version Pick and choose the Cluster, it picks up the complete topology since the clusterware/GI isn't upgraded already Select the Gold Image of the destination version for deploying both the GI and RAC OHs Specify new OH patch, credentials, choose the Restore and Backup options, if required provide additional pre and post scripts Set the Break points in the procedure execution to isolate Downtime activities Submit and track the procedure's execution status.  The animation below captures the steps in the wizard.  For step by step process and to understand the support matrix check this documentation link. Explore the functionality!! In the next blog, will talk about automating rolling Upgrades of Databases in Physical Standby Data Guard environment using Transient Logical Standby.

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• Investing in Servers by Intel

  - by Koushal Deshpande

  Originally posted on: http://geekswithblogs.net/BizTalkAndOtherTechs/archive/2013/10/31/investing-in-servers-by-intel.aspxA nice article reference from Intel, refer here. Referees to cloud as well. Choose correctly what you need. 1 Do determine right server for your company. There is no use getting a server that has redundant services but still add to the costs. 2 Do get servers that can be upgraded. A server with limited memory and storage may not be able to keep up with your business growth. The basic memory and storage options might not be sufficient. Consider at least 8GB of RAM and 1 terabyte of hard disk space. 3 Do check the server has at least one Gigabit Ethernet port. This allows high speed transferring of files and increases productivity for your employees. USB and Firewire ports may not be enough as their transfer speed is too low and will affect the productivity of your company. Infinite Technologies is ready to help perform this upgrade. Contact Infinite Technologies now View our other resellers » 4 Do verify that the server comes with documentation. Documentation allows you to make a claim when your server breaks down and is supported by a warranty. 6 Do check the support options for the server from the manufacturer. Different manufacturer has different support options such as maintenance plans and software upgrades. 5 Do always look into the warranty. Get an enhanced warranty that guarantees response and repair time to avoid disruption. 7 Do get server management tools that can be used on any computer. Server management tools should be cross compatible across different operating systems to take into account future PC replacements. 8 Do check the power usage of the servers. Get the right power supply to avoid damaging server hardware and consider the Intel® Xeon® E3 processor to help save on your electricity bills. 9 Do check what built-in security packages are available. Ensure that your server is protected. Built-in security1 helps you save on getting add on security packages.

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• Fraud and Anomaly Detection using Oracle Data Mining YouTube-like Video

  - by chberger

  I've created and recorded another YouTube-like presentation and "live" demos of Oracle Advanced Analytics Option, this time focusing on Fraud and Anomaly Detection using Oracle Data Mining.  [Note:  It is a large MP4 file that will open and play in place.  The sound quality is weak so you may need to turn up the volume.] Data is your most valuable asset. It represents the entire history of your organization and its interactions with your customers.  Predictive analytics leverages data to discover patterns, relationships and to help you even make informed predictions.   Oracle Data Mining (ODM) automatically discovers relationships hidden in data.  Predictive models and insights discovered with ODM address business problems such as:  predicting customer behavior, detecting fraud, analyzing market baskets, profiling and loyalty.  Oracle Data Mining, part of the Oracle Advanced Analytics (OAA) Option to the Oracle Database EE, embeds 12 high performance data mining algorithms in the SQL kernel of the Oracle Database. This eliminates data movement, delivers scalability and maintains security.  But, how do you find these very important needles or possibly fraudulent transactions and huge haystacks of data? Oracle Data Mining’s 1 Class Support Vector Machine algorithm is specifically designed to identify rare or anomalous records.  Oracle Data Mining's 1-Class SVM anomaly detection algorithm trains on what it believes to be considered “normal” records, build a descriptive and predictive model which can then be used to flags records that, on a multi-dimensional basis, appear to not fit in--or be different.  Combined with clustering techniques to sort transactions into more homogeneous sub-populations for more focused anomaly detection analysis and Oracle Business Intelligence, Enterprise Applications and/or real-time environments to "deploy" fraud detection, Oracle Data Mining delivers a powerful advanced analytical platform for solving important problems.  With OAA/ODM you can find suspicious expense report submissions, flag non-compliant tax submissions, fight fraud in healthcare claims and save huge amounts of money in fraudulent claims  and abuse.   This presentation and several brief demos will show Oracle Data Mining's fraud and anomaly detection capabilities.  

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• EPM 11.1.2.2.000 release - considerations

  - by THE

  (guest Article by Nancy) Please be aware with the upcoming release of EPM v11.1.2.2.000, it is highly recommended you first read the"ORACLE® ENTERPRISE PERFORMANCE MANAGEMENT SYSTEM 11.1.2.2.000 Readme" prior to installing this release. We want to highlight the "Installation Information" section which includes the following late-breaking information: Business Rules Migration to Calculation Manager Oracle Hyperion Calculation Manager has replaced Oracle Hyperion Business Rules as the mechanism for designing and managing business rules, therefore, Business Rules is no longer released with EPM System Release 11.1.2.2. If you are applying 11.1.2.2 as a maintenance release, or upgrading to Release 11.1.2.2, and have been using Business Rules in an earlier release, you must migrate to Calculation Manager rules in Release 11.1.2.2. (See Oracle Enterprise Performance Management System Installation and Configuration Guide.) Planning User Interface Enhancements This release of Planning includes a large number of user interface enhancements, as described in Oracle Hyperion Planning New Features. To optimize performance with these new features, you must implement the following recommended configuration. Server: 64-bit, 16 GB physical RAM Client: Optimized for Internet Explorer 9 and Firefox 10 or higher Client-to-Server Connectivity: High-speed internet connection or VPN connection between client and server, client-to-server ping time < 150 milliseconds for best performance The new, improved Planning user interface requires efficient browsers to handle interactivity provided through Web 2.0 like functionality. In our testing, Internet Explorer 7, Internet Explorer 8, and Firefox 3.x are not sufficient to handle such interactivity, and the responsiveness in these versions of browsers is not as fast as the user interface in the previous releases of Planning. For this reason, we strongly recommend that you upgrade your browser to Internet Explorer 9 or Firefox 10 to get responsiveness similar to what you experienced in previous releases. In some instances, the response times in Internet Explorer 7, Internet Explorer 8 and Firefox 3.x could be acceptable. Hence, we suggest that you uptake the new user interface only after you conduct an end user response test and you are satisfied with the results of these tests for these versions of browsers. Please note that it is still possible to leverage the old user interface and features from Planning Release 11.1.2.1. (For more information, see “Using the Planning Release 11.1.2.1 User Interface and Features” in the Oracle Hyperion Planning Administrator's Guide.) IBM HTTP Server and IIS Default Ports Both IBM HTTP Server and IIS Web Server use 80 as their default port. If you are using WebSphere, you must change one of these defaults so that there is no port conflict. If you have further questions, please utilize the  Planning or Essbase MOS Community.

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• Visual WebGui's XAML based programming for web developers

  - by Webgui

  While ASP.NET provides an event base approach it is completely dismissed when working with AJAX and the richness of the server is lost and replaced with JavaScript programming and couple with a very high security risk. Visual WebGui reinstates the power of the server to AJAX development and provides a statefull yet scalable, server centric architecture that provides the benefits and user productivity of AJAX with the security and developer productivity we had before AJAX stormed into our lives. "When I first came up with the concept of Visual WebGui , I was frustrated by the fragile and complex nature of developing web applications. The contrast in productivity between working in a fully OOP compiled environment vs. scripting even today, with JQuery, Dojo and such, is still huge. Even today the greatest sponsor of JavaScript programming, Google, is offering a framework to avoid JavaScript using Java that compiles to JavaScript (GWT). So I decided to find a way to abstract the complexity or rather delegate the complex job to enable developers to concentrate on the “What” instead of the “How” and embraced the Form based approach," said Guy Peled the inventor of Visual WebGui. Although traditional OOP development still rules the enterprise, the differences between web sites and web applications have blurred and so did the differences between classic developers and web developers. As a result, we now see declarative languages in desktop / backend development environments (WPF / WF) and we see OOP, gaining more and more power in web development (ASP.NET MVC / ASP.NET DOM). However, what has not changed is enterprise need for security, development ROI, reach, highly responsive and interactive UIs and scalability. The advantages that declarative languages and 'on demand' compilation provide over classic development are mostly the flexibility and a more readable initialize component it offers which is what Gizmox is aspiring to do by replacing the designer initialize component with XAML code. The code in this new project template will be compiled on demand using the build provider mechanism ASP.NET has. This means that the performance hit is only on the first request and after that the performance is the same as a prebuilt solution. This will allow the flexibility of a dynamically updated sites and the power of fully blown enterprise applications over web. You can also use prebuilt features available in ASP.NET to enjoy both worlds in production. VWG XAML implementation (VWG Sites) will be the first truly compliable XAML implementation as Microsoft implemented Silverlight and WPF as a runtime markup interpretation opposed to the ASP.NET markup implementation which is compiled to CLR code once. We have chosen to implement the VWG Sites parser as a different way to create CLR code that provides greater performance over the reflection alternative. VWG Sites will also be the first server side XAML UI engine which, while giving the power of XAML, it will not require any plug-ins or installations on the client side. Short demo video of VWG Sites markup. There is also a live sample available here.

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• How to recognize an optimus laptop?

  - by kellogs

  kellogs@kellogs-K52Jc ~ $ lspci 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 18) 00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 18) 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06) 00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06) 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06) 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06) 00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 06) 00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 6 (rev 06) 00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6) 00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 06) 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 06) 00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 06) 02:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01) 03:00.0 System peripheral: JMicron Technology Corp. SD/MMC Host Controller (rev 80) 03:00.2 SD Host controller: JMicron Technology Corp. Standard SD Host Controller (rev 80) 03:00.3 System peripheral: JMicron Technology Corp. MS Host Controller (rev 80) 03:00.4 System peripheral: JMicron Technology Corp. xD Host Controller (rev 80) 03:00.5 Ethernet controller: JMicron Technology Corp. JMC250 PCI Express Gigabit Ethernet Controller (rev 03) ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 05) ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 05) ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 05) ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 05) ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 05) ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 05) kellogs@kellogs-K52Jc ~ $ inxi -SGx System: Host: kellogs-K52Jc Kernel: 3.5.0-17-generic x86_64 (64 bit, gcc: 4.7.2) Desktop: KDE 4.9.5 (Qt 4.8.3) Distro: Linux Mint 14 Nadia Graphics: Card: Intel Core Processor Integrated Graphics Controller bus-ID: 00:02.0 X.Org: 1.13.0 drivers: intel (unloaded: fbdev,vesa) Resolution: [email protected] GLX Renderer: Mesa DRI Intel Ironlake Mobile GLX Version: 2.1 Mesa 9.0.3 Direct Rendering: Yes kellogs@kellogs-K52Jc ~ $ lshw [...] *-display description: VGA compatible controller product: Core Processor Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 18 width: 64 bits clock: 33MHz capabilities: vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:44 memory:d0000000-d03fffff memory:c0000000-cfffffff ioport:e080(size=8) Manufacturer advertises the K52Jc model which I bought as optimus enabled. However, no traces of it in the output above. Of course, Bumblebee would not start on this machine. Should I rest assured that is a defective / un-optimused machine ?

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• Vostro 3560 Wireless on Ubuntu 12.10

  - by ngille

  I have been using Ubuntu 12.04.1 LTS on a Dell Vostro 3560 for some time now. At first I had issues with the wireless but I was pointed to a driver from Ubuntu 11.xx for a Broadcom BCM43142 and that did work! however with the upgrade to 12.10 I find myself at a lost because the driver will not work anymore. When trying to reinstall it I get "Driver of bad quality" I still install it but it just wont work. I cant seem to find anything on this issue for 12.10 and didn't know if anyone had any advice or if someone could point me in the right direction on resources to write my own driver for it. As I know C/C++ but have never written a driver for a Linux machine before. Thanks for any help! To be more clear I installed Ubuntu 12.10 Desktop on my Dell Vostro 3560 laptop. When I log in, my wireless card isn't visible in the Network Manager popup menu, although the wired network shows up there. I installed the driver mentioned below and that did help me on 12.04 but is now broken due to "Poor quality" a sudo lspci -nn command brings up: 00:00.0 Host bridge [0600]: Intel Corporation 3rd Gen Core processor DRAM Controller [8086:0154] (rev 09) 00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) 00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04) 00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 [8086:1e3a] (rev 04) 00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04) 00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller [8086:1e20] (rev 04) 00:1c.0 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 [8086:1e10] (rev c4) 00:1c.1 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 [8086:1e12] (rev c4) 00:1c.2 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 [8086:1e14] (rev c4) 00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04) 00:1f.0 ISA bridge [0601]: Intel Corporation HM77 Express Chipset LPC Controller [8086:1e57] (rev 04) 00:1f.2 SATA controller [0106]: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] [8086:1e03] (rev 04) 00:1f.3 SMBus [0c05]: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller [8086:1e22] (rev 04) 01:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 07) **02:00.0 Network controller [0280]: Broadcom Corporation BCM43142 802.11b/g/n [14e4:4365] (rev 01)**

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• How Microsoft Market DotNet?

  - by Fendy

  I just read an Joel's article about Microsoft's breaking change (non-backwards compatibility) with dot net's introduction. It is interesting and explicitly reflected the condition during that time. But now almost 10 years has passed. The breaking change It is mainly on how bad is Microsoft introducing non-backwards compatibility development tools, such as dot net, instead of improving the already-widely used asp classic or VB6. As much have known, dot net is not natively embedded in windows XP (yes in vista or 7), so in order to use the .net apps, you need to install the .net framework of over 300mb (it's big that day). However, as we see that nowadays many business use .net as their main development tools, with asp.net or mvc as their web-based applications. C# nowadays be one of tops programming languages (the most questions in stackoverflow). The more interesing part is, win32api still alive even there is newer technology out there (and still widely used). Imagine if microsoft does not introduce the breaking change, there will many corporates still uses asp classic or vb-based applications (there still is, but not that much). There are many corporates use additional services such as azure or sharepoint (beside how expensive is it). Please note that I also know there are many flagships applications (maybe adobe's and blizzard's) still use C-based or older language and not porting to newer high-level language. The question How can Microsoft persuade the users to migrate their old applications into dot net? As we have known it is very hard and give no immediate value when rewrite the applications (netscape story), and it is very risky. I am more interested in Microsoft's way and not opinion such as "because dot net is OOP, or dot net is dll-embedable, etc". This question may be constructive, as the technology is vastly changes over times lately. As we can see, Microsoft changes Asp.Net webform to MVC, winform is legacy now, it is starting to change to use windows store rather than basic-installment, touchscreen and later on we will have see-through applications such as google class. And that will be breaking changes. We will need to account portability as an issue nowadays. We will need other than just mere technology choice, but also migration plans. Even maybe as critical as we might need multiplatform language compiler, as approached by Joel's Wasabi. (hey, I read his articles too much!)

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• MySQL Connect - Save The Date!

  - by Bertrand Matthelié

  @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }div.Section1 { page: Section1; } Oracle today announced that it will hold the MySQL Connect Conference on September 29 and 30 in San Francisco! You can read the Press Release here. MySQL Connect will be jam-packed with technical sessions, hands-on labs and Birds of a Feather (BOF) sessions delivered by MySQL community members, users, customers and MySQL engineers from Oracle. The event is a unique opportunity to learn about the latest MySQL features, discuss product roadmaps, and connect directly with the engineers behind the latest MySQL code. The conference will include six tracks: Performance and Scalability, High Availability, Cloud Computing, Architecture and Design, Database Administration, and Application Development. The call for papers will open on April 16, 2012 for approximately three weeks. MySQL users and community members are encouraged to submit session proposals. Start thinking about your proposals! Registration will also open on April 16. @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }p.pressBullet, li.pressBullet, div.pressBullet { margin: 0cm 0cm 0.0001pt 36pt; text-indent: -18pt; font-size: 11pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }

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• Oracle Manageability Presentations at Collaborate 2012

  - by Get_Specialized!

  Attending the Collaborate 2012 event, April 22-26th in Las Vegas, and interested in learning more about becoming specialized on Oracle Manageability? Be sure and checkout these sessions below presented by subject matter experts while your onsite. Set up a meeting or be one of the first Oracle Partners onsite to ask me, and we'll request one of the limited FREE Oracle Enterprise Manager 12c partner certification exam vouchers for you. Can't travel this year? the  COLLABORATE 12 Plug Into Vegas may be another option for you to attend from your own desk presentations like session #489 Oracle Enterprise Manager 12c: What's Changed? What's New? presented by Oracle Specialized Partners like ROLTA   Session ID Title Presented by Day/Time 920 Enterprise Manager 12c Cloud Control: New Features and Best Practices Dell Sun 9536 Release 12 Apps DBA 101 Justadba, LLC Mon 932 Monitoring Exadata with Cloud Control Oracle Mon 397 OEM Cloud Control Hands On Performance Tuning Mon 118 Oracle BI Sys Mgmt Best Practices & New Features Rittman Mead Consulting Mon 548 High Availability Boot Camp: RAC Design, Install, Manage Database Administration, Inc Mon 926 The Only Complete Cloud Management Solution -- Oracle Enterprise Manager Oracle Mon 328 Virtualization Boot Camp Dell Mon 292 Upgrading to Oracle Enterprise Manager 12c - Best Practices Southern Utah University Mon 793 Exadata 101 - What You Need to Know Rolta Tues 431 & 1431 Extreme Database Administration: New Features for Expert DBAs Oracle Tue Wed 521 What's New for Oracle WebLogic Management: Capabilities that Scripting Cannot Provide Oracle Thu 338 Oracle Real Application Testing: A look under the hood PayPal Tue 9398 Reduce TCO Using Oracle Application Management Suite for Oracle E-Business Suite Oracle Tue 312 Configuring and Managing a Private Cloud with Oracle Enterprise Manager 12c Dell Tue 866 Making OEM Sing and Dance with EMCLI Portland General Electric Tue 533 Oracle Exadata Monitoring: Engineered Systems Management with Oracle Enterprise Manager Oracle Wed 100600 Optimizing EnterpriseOne System Administration Oracle Wed 9565 Optimizing EBS on Exadata Centroid Systems Wed 550 Database-as-a-Service: Enterprise Cloud in Three Simple Steps Oracle Wed 434 Managing Oracle: Expert Panel on Techniques and Best Practices Oracle Partners: Dell, Keste, ROLTA, Pythian Wed 9760 Cloud Computing Directions: Understanding Oracle's Cloud AT&T Wed 817 Right Cloud: Use Oracle Technologies to Avoid False Cloud Visual Integrator Consulting Wed 163 Forgetting something? Standardize your database monitoring environment with Enterprise Manager 11g Johnson Controls Wed 489 Oracle Enterprise Manager 12c: What's Changed? What's New? ROLTA Thu    

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• TalkTalk Business Succeeds with Engaging Conversations on an Eloqua platform

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 “Everybody from online, CRM and data, channel management, communications, and content had to pull together to deliver one campaign and Eloqua was the glue that held it all together.” says Paul Higgins, Marketing Director, TalkTalk Business (UK, telco) in this 2'23 video. Challenges Nurturing multiple sales channels with very diverse customers. Generating leads qualified to a very high standard. Engaging a fatigued and apathetic target audience. Positioning the brand as industry thought leaders. Solutions “What’s Your Business Grade?” campaign Eloqua automated email nurture strategy Eloqua Partner Network – Stein IAS Results ROI of 20:1. 40% uplift in sales opportunities in the smaller end with a 25% reduction in costs. 20–25% increase in sales qualified leads for mid-market, corporate, and enterprise customer sets. Open rate highs of 61.84% and click to open highs of 15.97%. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• 3D terrain map with Hexagon Grids (XNA)

  - by Rob

  I'm working on a hobby project (I'm a web/backend developer by day) and I want to create a 3D Tile (terrain) engine. I'm using XNA, but I can use MonoGame, OpenGL, or straight DirectX, so the answer does not have to be XNA specific. I'm more looking for some high level advice on how to approach this problem. I know about creating height maps and such, there are thousands of references out there on the net for that, this is a bit more specific. I'm more concerned with is the approach to get a 3D hexagon tile grid out of my terrain (since the terrain, and all 3d objects, are basically triangles). The first approach I thought about is to basically draw the triangles on the screen in the following order (blue numbers) to give me the triangles for terrain (black triangles) and then make hexes out of the triangles (red hex). http://screencast.com/t/ebrH2g5V This approach seems complicated to me since i'm basically having to draw 4 different types of triangles. The next approach I thought of was to use the existing triangles like I did for a square grid and get my hexes from 6 triangles as follows http://screencast.com/t/w9b7qKzVJtb8 This seems like the easier approach to me since there are only 2 types of triangles (i would have to play with the heights and widths to get a "perfect" hexagon, but the idea is the same. So I'm looking for: 1) Any suggestions on which approach I should take, and why. 2) How would I translate mouse position to a hexagon grid position (especially when moving the camera around), for example in the second image if the mouse pointer were the green circle, how would I determine to highlight that hexagon and then translating that into grid coordinates (assuming it is 0,0)? 3) Any references, articles, books, etc - to get me going in the right direction. Note: I've done hex grid's and mouse-grid coordinate conversion before in 2d. looking for some pointers on how to do the same in 3d. The result I would like to achieve is something similar to the following: http :// www. youtube .com / watch?v=Ri92YkyC3fw (sorry about the youtube link, but it will only let me post 2 links in this post... same rep problem i mention below...) Thanks for any help! P.S. Sorry for not posting the images inline, I apparently don't have enough rep on this stack exchange site.

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• NVIDIA 550M Drivers

  - by DOOM

  First to say, I am newbie, to the linux world and in situation where i have to get used to using ubuntu. My system is: i7-2630QM 8GB Ram with 750GB HD + NVIDIa 550M (1GB) Since i was facing problems with wubi - "slow Ubuntu", i installed it on a separate partition, of 80GB (10GB Swap, 40GB HOME, 30GB ROOT). The system was running fine, before I started using some "CFD" (Graphics Dependent) application. I needed to use "paraview" a graphics software, to design some engineering stuff. Following the installation problems, i installed something called "messa" on my system. The software works but, now my system is "dead-slow". Even with the computer at an idle state, the laptop, is pretty slow, and with huge annoying fan noise. I was tried running some similar applications with windows, and it turns out that its not a hardware, but has to do with the GPU drivers. Following some forums, I installed the "nvidia-current" and now everything is the same. I know, there are many solutions on this forum for nvidia-driver updates, but as you see, nothings working my way. Please someone, tell me what is that I am doing wrong :( This is the output from my terminal for the command lspci | grep 'intel' 00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09) 00:01.0 PCI bridge: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port (rev 09) 00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09) 00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04) 00:1a.0 USB Controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 05) 00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05) 00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b5) 00:1c.1 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 (rev b5) 00:1c.3 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 (rev b5) 00:1c.4 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 5 (rev b5) 00:1c.5 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 6 (rev b5) 00:1d.0 USB Controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 05) 00:1f.0 ISA bridge: Intel Corporation HM67 Express Chipset Family LPC Controller (rev 05) 00:1f.2 SATA controller: Intel Corporation 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller (rev 05) 00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 05) 03:00.0 Network controller: Intel Corporation Centrino Wireless-N 1030 (rev 34)

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• Should Exterrnal USB hard drive auto mount Ubuntu 12.04.01 LTS

  - by Chris Good

  I want to have external USB hard drives automatically mounted when plugged in. I have 2 drives exactly the same except for volume label. They both have the same UUID. I want to be easily able to swap them as I'm using them for backups and want to keep 1 at home for off site backup. I've set up the /etc/fstab so they should mount at different places based on their volume label: /etc/fstab : LABEL=Passport1 /media/Passport1 ntfs defaults,windows_names,locale=en_US.utf8 0 0 LABEL=Passport2 /media/Passport2 ntfs defaults,windows_names,locale=en_US.utf8 0 0 blkid shows : ... /dev/sdc1: LABEL="Passport2" UUID="4E1AEA7B1AEA6007" TYPE="ntfs" /dev/sdd1: LABEL="Passport1" UUID="4E1AEA7B1AEA6007" TYPE="ntfs" They both mount automatically during reboot but do not mount when just plugged in to a running system. I've read lots of stuff about this, much of it is old so I'm not sure if it applies. I've read some stuff that says the mounts should happen automatically when plugged in, and lots of other stuff that says you have to install other software to make this happen, although much of it just seems to set up the fstab. What's the real story? Here is /var/log/syslog when drive is plugged in: Dec 14 11:22:58 ausyvutims1 kernel: [66221.300196] usb 1-1: new high-speed USB device number 6 using ehci_hcd Dec 14 11:22:58 ausyvutims1 mtp-probe: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:11.0/0000:02:03.0/usb1/1-1" Dec 14 11:22:58 ausyvutims1 mtp-probe: bus: 1, device: 6 was not an MTP device Dec 14 11:22:58 ausyvutims1 kernel: [66221.656020] scsi7 : usb-storage 1-1:1.0 Dec 14 11:22:59 ausyvutims1 kernel: [66222.661534] scsi 7:0:0:0: Direct-Access WD My Passport 0748 1016 PQ: 0 ANSI: 6 Dec 14 11:22:59 ausyvutims1 kernel: [66222.666466] scsi 7:0:0:1: Enclosure WD SES Device 1016 PQ: 0 ANSI: 6 Dec 14 11:22:59 ausyvutims1 kernel: [66222.667739] sd 7:0:0:0: Attached scsi generic sg3 type 0 Dec 14 11:22:59 ausyvutims1 kernel: [66222.667913] ses 7:0:0:1: Attached Enclosure device Dec 14 11:22:59 ausyvutims1 kernel: [66222.668047] ses 7:0:0:1: Attached scsi generic sg4 type 13 Dec 14 11:22:59 ausyvutims1 kernel: [66222.678473] sd 7:0:0:0: [sdc] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB) Dec 14 11:22:59 ausyvutims1 kernel: [66222.687700] sd 7:0:0:0: [sdc] Write Protect is off Dec 14 11:22:59 ausyvutims1 kernel: [66222.687705] sd 7:0:0:0: [sdc] Mode Sense: 47 00 10 08 Dec 14 11:22:59 ausyvutims1 kernel: [66222.701076] sd 7:0:0:0: [sdc] No Caching mode page present Dec 14 11:22:59 ausyvutims1 kernel: [66222.701081] sd 7:0:0:0: [sdc] Assuming drive cache: write through Dec 14 11:22:59 ausyvutims1 kernel: [66222.738062] sd 7:0:0:0: [sdc] No Caching mode page present Dec 14 11:22:59 ausyvutims1 kernel: [66222.738068] sd 7:0:0:0: [sdc] Assuming drive cache: write through Dec 14 11:22:59 ausyvutims1 kernel: [66222.754558] sdc: sdc1 Dec 14 11:22:59 ausyvutims1 kernel: [66222.792006] sd 7:0:0:0: [sdc] No Caching mode page present Dec 14 11:22:59 ausyvutims1 kernel: [66222.792012] sd 7:0:0:0: [sdc] Assuming drive cache: write through Dec 14 11:22:59 ausyvutims1 kernel: [66222.792016] sd 7:0:0:0: [sdc] Attached SCSI disk Dec 14 11:22:59 ausyvutims1 ata_id[16971]: HDIO_GET_IDENTITY failed for '/dev/sdc': Invalid argument Thanks for any help offered

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• links for 2011-01-12

  - by Bob Rhubart

  WebCenter Spaces 11g PS2 Template Customization (Javier Ductor's Blog) "Recently, we have been involved in a WebCenter Spaces customization project. A customer sent us a prototype website in HTML, and we had to transform Spaces to set the same look and feel as in the prototype..." Javier Ductor (tags: oracle otn webcenter enteprise2.0) Matt Carter: Risky Business "Incorporating risk detection and mitigation capabilities into apps is becoming all the rage. There are plenty of real-life examples of cases where prevention of cyber-security threats and fraudsters might have kept governments and companies out of the news, and with more money in their accounts." (tags: oracle otn security middleware) John Brunswick: 5 Surprisingly Good Benefits of Corporate Blogs "Some may still propose that not all corporations are going to be able to provide the five benefits above and are more focused around shameless self promotion of products and services.  If that is the case, that corporation is most likely not producing something of high value." - John Brunswick (tags: oracle otn enterprise2.0 blogging) InfoQ: IT And Architecture: Inside-Out Perspectives The software industry is in disarray, costs are escalating, and quality is diminishing. Promises of newer technologies and processes and methodologies in IT are still far from materializing on any significant scale. Bruce Laidlaw and Michael Poulin - each with more than 30 years of experience compared notes on the past and present of IT and provide insights on what IT needs to make progress. (tags: ping.fm) SOA & Middleware: Canceling a running composite instance - example Useful tips from Niall Commiskey. (tags: soa middleware oracle) BPEL 11.1.1.2 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations (Oracle E-Business Suite Technology) "A new certification was released simultaneously with the E-Business Suite 12.1.3 Maintenance Pack late last year: the use of BPEL 11g Version 11.1.1.2 with E-Business Suite 12.1.3." -- Steven Chan (tags: oracle bpel) Marc Kelderman: OSB: Deploy Service Level Agreement (SLA), aka Alert Rule "The big issue with these SLAs is the deployment. If you have dozens of services, with multiple operations, and you have a lot of environments it takes a while to create them...[But] I have a nice workaround." - Mark Kelderman  (tags: oracle otn soa osb sla) @myfear: Java EE 7 - what's coming up for 2012? First hints. "Even if the actual Java EE 6 version is still not too widespread, we already have seen the first signs of the next EE 7 version written to the sky." -- Markus "myfear" Eisele (tags: oracle otn oracleace java)

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• Oracle went back to school !....

  - by Cristina Ciocoiu

  I am Georgiana, Contracts Manager for Oracle University and Advanced Customer Services in Romania. I started working for Oracle for 4 years ago as a Contracts Specialist. Two years ago I became a manager of a team of 9 Contracts Specialists. On a sunny day in March some members of my team visited the students of the Academy of Economic Studies, accompanied by Recruitment colleagues. This was part of a new initiative to raise awareness on career opportunities at Oracle. We spent approximately 2 hours illustrating and explaining different aspects of the day-to-day activities of an Oracle Contracts Specialist to the future graduates of the Academy. Role Play Since a role play is worth 1000 job descriptions, the audience witnessed an entertaining performance on the contracting process from the phase of the negotiation with the customer to actual signing of the contract. The main focus was on the role of Contracts Specialist liaising with all the groups involved and ensuring that the contract is compliant with Oracle policies while generating the expected revenue. However, the team took other roles as well i.e. Sales Representative, Customer, Business Approver and Lawyer to demonstrate their role in the process. As each of these roles only have a small slice of the big pie, it is vital to understand what happens before and after you come on stage as a Contract Specialist. Contracts Specialist Being a Contracts Specialist goes beyond simply knowing what policies apply, it means understanding Oracle’s core business model, understanding customers’ requests and addressing them in the most effective way. The job also involves connecting smaller teams that are often geographically dispersed across multiple regions so that they become a bigger, stronger and successful team. You are the expert in this key position that can facilitate the closing of a deal or stop it from happening if the risk is too high. The role play provided insights on both. Why I love this job Events of this kind are sometimes just as useful for the “recruiters” as for the “recruits”. For me, as a presenter, it was an excellent opportunity to think about the many reasons why I love what I do in the Contracts department every day and to share this with the students. I wanted to explain to the audience, who are still considering education and career possibilities, that what we do in Contracts DOES make a difference. You have the power to achieve targets that you did not think reachable before. Working in the dynamic Oracle environment shapes you as a person and there is a lot to take away from this experience. Looking back to my years in the Academy (I graduated from the Academy myself), I wish I could have listened to more people talking about their great jobs and about how I could get there. If those were Oracle people I might have been writing this article sooner. J If you are interested to join the Contracts team please click here for more information or contact lavinia.protopopescu-AT-oracle-DOT-com. You can find all openings in Romania via http://campus.oracle.com

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• HDMI sound gone, can't figure out how to turn it back on

  - by Oli

  I have had an Acer Revo box as a media centre for a while. I recently installed Ubuntu Server (10.10) on it and polished it up with nodm (one of the most simple ways to launch an X session) and installed boxee. It's been working fine for over a month. It's just running ALSA. I've had problems with PulseAudio/Boxee/HDMI before so I wanted to keep it simple. And that worked. It pushed both PCM and digital (AAC and various Dolby codecs) over HDMI perfectly. But I restarted it the other day after mucking around with some nfs configuration and now there isn't any sound. The hardware is an ION chipset. Nvidia 9400M graphics with Nvidia MCP79/7A audio. One thing I have noticed is there doesn't appear to be any sign of a IEC958 device. A traditional fix in the past for fresh installs has been to load alsamixer, find the IEC device and toggle its mute but I can't. I'm certain this used to represent the HDMI output. It just doesn't seem to exist any more unless I run sudo alsa-utils restart while boxee is running, when I see it in an error message: * Shutting down ALSA... [ OK ] * Setting up ALSA... * warning: 'alsactl restore' failed with error message 'alsactl: set_control:1388: Cannot write control '2:0:0:IEC958 Playback Default:0' : Operation not permitted'... ...done. When nodm (and thus boxee) aren't running, I don't see this error but alsamixer still doesn't show the IEC channel. aplay -l gives: card 0: NVidia [HDA NVidia], device 0: ALC662 rev1 Analog [ALC662 rev1 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0] Subdevices: 0/1 Subdevice #0: subdevice #0 Its section in lshw reads: *-multimedia description: Audio device product: MCP79 High Definition Audio vendor: nVidia Corporation physical id: 8 bus info: pci@0000:00:08.0 version: b1 width: 32 bits clock: 66MHz capabilities: pm bus_master cap_list configuration: driver=HDA Intel latency=0 maxlatency=5 mingnt=2 resources: irq:22 memory:fae78000-fae7bfff I was running on the stock PAE kernel but now it's running on 2.6.37.1. I upgraded to see if that fixed things; it didn't. I'm considering a reinstall but I hate doing that because a) there's a bit of custom configuration in getting X and Boxee to start on boot and b) I don't know what the problem is. If I reinstall this time, I'll end up doing that every time the sound breaks. I love Ubuntu but I don't want to install it once a month. Is there any way to forcibly reset all alsa settings and restart from scratch (without doing a reinstall)? Any other tips? If you need more information, just ask.

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• Consolidating Oracle E-Business Suite R12 on Oracle's SPARC SuperCluster

  - by Giri Mandalika

  An Optimized Solution for Oracle E-Business Suite (EBS) R12 12.1.3 is now available on oracle.com.     The Oracle Optimized Solution for Oracle E-Business Suite This solution was centered around the engineered system, SPARC SuperCluster T4-4. Check the business and technical white papers along with a bunch of relevant useful resources online at the above optimized solution page for EBS. What is an Optimized Solution? Oracle's Optimized Solutions are designed, tested and fully documented architectures that are tuned for optimal performance and availability. Optimized solutions are NOT pre-packaged, fully tuned, ready-to-install software bundles that can be downloaded and installed. An optimized solution is usually a well documented architecture that was thoroughly tested on a target platform. The technical white paper details the deployed application architecture along with various observations from installing the application on target platform to its behavior and performance in highly available and scalable configurations. Oracle E-Business Suite R12 Use Case Multiple E-Business Suite R12 12.1.3 application modules were tested in this optimized solution -- Financials (online - oracle forms & web requests), Order Management (online - oracle forms & web req uests) and HRMS (online - web requests & payroll batch). The solution will be updated with additional application modules, when they are available. Oracle Solaris Cluster is responsible for the high availability portion of the solution. Performance Data For the sake of completeness, test results were also documented in the optimized solution white paper. Those test results are mainly for educational purposes only. They give good sense of application behavior under the circumstances the application was tested. Since the major focus of the optimized solution is around highly available and scalable configurations, the application was configured to me et those criteria. Hence the documented test results are not directly comparable to any other E-Business Suite performance test results published by any vendor including Oracle. Such an attempt may lead to skewed, incorrect conclusions. Questions & Requests Feel free to direct your questions to the author of the white papers. If you are a potential customer who would like to test a specific E-Business Suite application module on any non-engineered syste m such as SPARC T4-X or engineered system such as SPARC SuperCluster, contact Oracle Solution Center.

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• Stop trying to be perfect

  - by Kyle Burns

  Yes, Bob is my uncle too.  I also think the points in the Manifesto for Software Craftsmanship (manifesto.softwarecraftsmanship.org) are all great.  What amazes me is that tend to confuse the term “well crafted” with “perfect”.  I'm about to say something that will make Quality Assurance managers and many development types as well until you think about it as a craftsman – “Stop trying to be perfect”. Now let me explain what I mean.  Building software, as with building almost anything, often involves a series of trade-offs where either one undesired characteristic is accepted as necessary to achieve another desired one (or maybe stave off one that is even less desirable) or a desirable characteristic is sacrificed for the same reasons.  This implies that perfection itself is unattainable.  What is attainable is “sufficient” and I think that this really goes to the heart both of what people are trying to do with Agile and with the craftsmanship movement.  Simply put, sufficient software drives the greatest business value.   I've been in many meetings where “how can we keep anything from ever going wrong” has become the thing that holds us in analysis paralysis.  I've also been the guy trying way too hard to perfect some function to make sure that every edge case is accounted for.  Somewhere in there, something a drill instructor said while I was in boot camp occurred to me.  In response to being asked a question by another recruit having to do with some edge case (I can barely remember the context), he said “What if grasshoppers had machine guns?  Would the birds still **** with them?”  It sounds funny, but there's a lot of wisdom in those words.   “Sufficient” is different for every situation and it’s important to understand what sufficient means in the context of the work you’re doing.  If I’m writing a timesheet application (and please shoot me if I am), I’m going to have a much higher tolerance for imperfection than if you’re writing software to control life support systems on spacecraft.  I’m also likely to have less need for high volume performance than if you’re writing software to control stock trading transactions.   I’d encourage anyone who has read this far to instead of trying to be perfect, try to create software that is sufficient in every way.  If you’re working to make a component that is sufficient “better”, ask yourself if there is any component left that is not yet sufficient.  If the answer is “yes” you’re working on the wrong thing and need to adjust.  If the answer is “no”, why aren’t you shipping and delivering business value?

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• Server-infrastructure recommendations

  - by Tim van Elsloo

  Here's the thing: I need a cheap, fast, reliable infrastructure that can dynamically scale (like Amazon S3: cloud-storage). I'm thinking of 3 different type of 'servers'. Application-server Should be able to run CentOS (or another light Linux-distr.) Should be able to run Apache Should be able to run PHP Should be able to run GD (so it does rely on it's cpu). Should be extremely reliable and fast. Database-server Should be able to run MySQL Should be able to... well, do nothing else :P. Should be extremely reliable and fast. Storage-server Should be able to run some kind of file-transfer-deamon (like FTP, CouchDB, etc.) Should be able to do nothing else. Should be extremely reliable and fast. So technically, by transferring all static data to 2 different servers/services, the application-server can totally focus on the webpages. My questions: What services do you recommend? Which is cheaper, faster and more reliable: using my own server, or using some cloud-storage/cloud-computing-service (like Amazon S3, CloudFiles, etc.)? How can I prevent bandwidth abuse (such as dos-attacks causing the bill to be extremely high)? What's the difference between "including CDN" and "excluding CDN"? It seems the price doesn't differ at CloudFiles? Do you have to pay "including CDN" + "excluding CDN" when you decide to enable the delivery-network? Or have you only got to pay "including CDN"? Should I use my own nameserver too or can I use my domain-hoster's nameservers? What are the minimum software specifications of a nameserver. Can I write some software myself? Does anyone have a good protocol-description? I hope you can answer my questions. Answers I shouldn't write my own nameserver-software. Instead, I should use something like bind. (http://osspro.com/2010/05/04/linux-create-your-own-domain-name-server-dns/).

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• Oracle OpenWorld Call for MDM Papers

  - by david.butler(at)oracle.com

  As the MDM Track owner, I would like to invite everyone to respond to the Oracle OpenWorld (October 2-6, Moscone Center, San Francisco) Call for Papers (https://oracleus.wingateweb.com/portal/cfp/ ). The Call for Papers is open now through Sunday, March 27. This is an outstanding opportunity for organizations familiar with MDM to tell their story to a very large, knowledgeable and intensely interested community. Opportunities for feedback and networking abound.  I would love to see MDM papers on: business drivers; business benefits; quantified ROI stories; business process optimization; implementation styles; implementation lessons learned; using master data as a service; data governance best practices; end-to-end data quality experiences; support for SOA; Chart of Accounts issues fixed; how to leverage reference data; improving EPM and/or BI across the board; operationalizing a data warehouse; support for cloud computing; compliance success stories; architecture, scalability, and mixed workload RAC platform performance examples; industry specific value propositions (Financial Services; Retail, Telecom; Manufacturing, High Tech Manufacturing, Public Sector, Health Care, …); and line of business specific value propositions (CRM, ERP, PLM, SCM, …); etc. In fact, given that MDM positively impacts all areas of operations and analytics, there are no limits to the ideas you may have for an OpenWorld presentation. When you follow the submission process, be sure to use “Master Data Management” for either the Primary or Optional track. Add “Master Data Management” as an Optional track if you are adding MDM content to a presentation on one of the following tracks: Agile; Customer Relationship Management, Oracle E-Business Suite, Product Lifecycle Management, Siebel, Sourcing and Procurement, Supply Chain Management, or one of the 18 available industry tracks. If Cloud Computing is included, please add “Cloud Computing” as a Cross-Stream Track. And don’t forget to make “MDM” a Tag, along with Business Intelligence, Cloud, CRM, Data Integration, Data Migration, Data Warehousing, EPM, or Service-Oriented Architecture whenever your content includes these items. I will personally review each submission. I hope you all keep me very busy over the next few weeks.

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• Oracle Service Cloud May 2014 Release – Focus on your driving by JP Saunders

  - by Tuula Fai

  The next time you’re twiddling dials on your car’s dashboard to get the air to blow in the right direction, and the right song to play on the stereo, while pulling on the wires to charge your phone and punching in passwords to re-sync your hands-free headset to take a call, consider this… Does having a better dashboard UI in your car improve your driving performance? The Tesla car has one of the most modern and intuitive dashboards in any commercial car today. It is actually based on the design of a smart phone, which can download apps and updates directly from the cloud.  The 17” touchscreen, Lynx-based dashboard totally integrates all channels and devices, allowing the driver to focus on the smooth driving and power of this luxury (toy) car.  What the folks at Tesla didn't do was avoid the complexity of our needs. Instead, they streamlined them. And, while we might not all be able to afford a Tesla, their approach demonstrates that a modern UI approach can ultimately make a positive difference in our lives and businesses.  This is why the productivity and effectiveness of a Modern Contact Center is many times greater than that of a traditional contact center. Agents in a Modern Contact Center get to focus on the task at hand, the customer engagement, rather than stumbling their way through Lego blocks of complexity.  The Oracle Service Cloud is a modern approach to customer service that empowers your agents to achieve greater focus on improving your operational and strategic success through streamlined business processes.  Here are some of the recent May 2014 release highlights to the Oracle Service Cloud: Performance Enhanced Desktop UI A modern agent desktop interface that optimizes clumsy tasks, logins, screens and workflows and is optimized for agent and system performance. Improvements include performance for drag-and-drop configurable views, saved searches, and improved caching for high-speed performance even during disconnected or slow internet access.  Customer Experience Routing A streamlined automatic way to connect the right customer need to the best agent skills, based on multidimensional variables such as product skills, language skills, workload, call volume to optimize the connection and resolution experience. On-The-Go Mobile Improvements to the Agent mobile app that extend connectivity to websites, and customer surveys that are mobile-ready and rendered for any device, and ensure the customer’s voice is captured while the insight is still top of mind.  Infused Social Engagement Enhancements to infused social capabilities allow agents to respond in social threads directly from within the agent desktop, with the information becoming part of the incident record for automatic actions (such as replay or escalate) triggered off the response. Front-End Siebel Contact Center The market leading online Web Customer Self-Service interface from the Oracle Service Cloud, is now out-of-the-box ready for Oracle Siebel customers. Deploy a new online web self-service interface in a matter of weeks to have customers self-serve and self-solve answers, with escalated incidents routed directly into the Oracle Siebel Contact Center. For more information on the latest enhancements for the Oracle Service Cloud, please see the Oracle Service Cloud May 2014 Capabilities and Benefits. Related blogs: Oracle Service Cloud Feb 2014

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• Started wrong with a project. Should I start over?

  - by solidsnake

  I'm a beginner web developer (one year of experience). A couple of weeks after graduating, I got offered a job to build a web application for a company whose owner is not much of a tech guy. He recruited me to avoid theft of his idea, the high cost of development charged by a service company, and to have someone young he can trust onboard to maintain the project for the long run (I came to these conclusions by myself long after being hired). Cocky as I was back then, with a diploma in computer science, I accepted the offer thinking I can build anything. I was calling the shots. After some research I settled on PHP, and started with plain PHP, no objects, just ugly procedural code. Two months later, everything was getting messy, and it was hard to make any progress. The web application is huge. So I decided to check out an MVC framework that would make my life easier. That's where I stumbled upon the cool kid in the PHP community: Laravel. I loved it, it was easy to learn, and I started coding right away. My code looked cleaner, more organized. It looked very good. But again the web application was huge. The company was pressuring me to deliver the first version, which they wanted to deploy, obviously, and start seeking customers. Because Laravel was fun to work with, it made me remember why I chose this industry in the first place - something I forgot while stuck in the shitty education system. So I started working on small projects at night, reading about methodologies and best practice. I revisited OOP, moved on to object-oriented design and analysis, and read Uncle Bob's book Clean Code. This helped me realize that I really knew nothing. I did not know how to build software THE RIGHT WAY. But at this point it was too late, and now I'm almost done. My code is not clean at all, just spaghetti code, a real pain to fix a bug, all the logic is in the controllers, and there is little object oriented design. I'm having this persistent thought that I have to rewrite the whole project. However, I can't do it... They keep asking when is it going to be all done. I can not imagine this code deployed on a server. Plus I still know nothing about code efficiency and the web application's performance. On one hand, the company is waiting for the product and can not wait anymore. On the other hand I can't see myself going any further with the actual code. I could finish up, wrap it up and deploy, but god only knows what might happen when people start using it. What do you think I should do?

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• SAPPHIRE HD 7770 no audio on HDMI TV display

  - by zeroconf

  I have SAPPHIRE HD 7770 and cannot get work audio over HDMI. http://www.sapphiretech.com/presentation/product/?cid=1&gid=3&sgid=1159&lid=1&pid=1452&leg=0 I use Ubuntu 12.04 LTS 64-bit version with all current updates. I tried at /etc/default/grub: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash radeon.audio=1" ... it didn't help. It's probably I use proprietary driver -this seems to be open source driver. I use the driver, what jockey-gtk (additional drivers) offered me: ATI/AMD PROPRIETARY FGLRX GRAPHICS DRIVER <---- I installed that one ATI/AMD PROPRIETARY FGLRX GRAPHICS DRIVER (post-release update) So - I installed the first one, because installing second version failed. Everything went fine but no sound at TV display by HDMI. Even Gnome sound mixer doesn't show HDMI choice. Using 32" Samsung B530 LCD TV - http://www.lcdbesttv.com/2010/02/samsung-b530-series-lcd-tv/ I have Asus P8Z77-M motherboard - http://www.asus.com/Motherboards/Intel_Socket_1155/P8Z77M/ - there is also HDMI integrated. When I put HDMI cord to that plug, then even Gnome sound mixer showed HDMI audio but it didn't work. I have set from BIOS, that I use that SAPPHIRE HD 7770 from PCIe. My lspci output: 00:00.0 Host bridge: Intel Corporation Ivy Bridge DRAM Controller (rev 09) 00:01.0 PCI bridge: Intel Corporation Ivy Bridge PCI Express Root Port (rev 09) 00:02.0 Display controller: Intel Corporation Ivy Bridge Graphics Controller (rev 09) 00:14.0 USB controller: Intel Corporation Panther Point USB xHCI Host Controller (rev 04) 00:16.0 Communication controller: Intel Corporation Panther Point MEI Controller #1 (rev 04) 00:1a.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #2 (rev 04) 00:1b.0 Audio device: Intel Corporation Panther Point High Definition Audio Controller (rev 04) 00:1c.0 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 1 (rev c4) 00:1c.5 PCI bridge: Intel Corporation Panther Point PCI Express Root Port 6 (rev c4) 00:1c.6 PCI bridge: Intel Corporation 82801 PCI Bridge (rev c4) 00:1d.0 USB controller: Intel Corporation Panther Point USB Enhanced Host Controller #1 (rev 04) 00:1f.0 ISA bridge: Intel Corporation Panther Point LPC Controller (rev 04) 00:1f.2 SATA controller: Intel Corporation Panther Point 6 port SATA Controller [AHCI mode] (rev 04) 00:1f.3 SMBus: Intel Corporation Panther Point SMBus Controller (rev 04) 01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Device 683d 01:00.1 Audio device: Advanced Micro Devices [AMD] nee ATI Device aab0 03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller (rev 09) 04:00.0 PCI bridge: ASMedia Technology Inc. ASM1083/1085 PCIe to PCI Bridge (rev 03)

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• WebCenter Customer Spotlight: American Home Mortgage

  - by Michelle Kimihira

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary American Home Mortgage Servicing Inc. (AHMSI) is a 3,000 employee company based in Coppell, Texas and provides services to homeowners and loan investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans. AHMSI implemented a public-facing secure Web portal using Oracle WebCenter Suite to help investors make informed decisions more quickly and automated much of the investor approval process AHMSI reduced the time needed to process loan modification from approximately 30 days to one week.  UsingOracle WebCenter Content AHMSI can now share strategic & sensitive content in compliance with the various governance regulations.  Company OverviewAmerican Home Mortgage Servicing Inc. provides services to homeowners and loan investors. Whether a borrower holds a traditional, Alt-A, payment option, or subprime loan, the company's highly trained experts are committed to providing high levels of service as they work to address each customer's needs. AHMSI also carefully manages the loan portfolios of investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans.  Challenges AHMSI’s biggest challenge was to improve security by minimizing the use of e-mail and FTP sites to share sensitive mortgage loan data with third parties, including estate investors.  Solutions AHMSI implemented Oracle WebCenter Suite to deploy a public-facing Web portal, enabling authorized external users to view content stored on the content server and Oracle WebCenter Content  to create a secure storage area for daily, weekly, and monthly reports. They leveraged the standard group spaces in Oracle WebCenter Portal to enable business users to collaborate more effectively.  Results By automating much of the investor approval process, they reduced the time needed to process loan modifications from approximately 30 days to one week and greatly minimized the use of e-mail and FTP sites to share information. Investors can now view supporting materials including real-time loan information and call center data to help them make more informed decisions more quickly.  The implemented solution complies with various government regulations in dealings with real estate investors.  “To maintain our commitment to providing customers with the highest possible levels of services while creating a competitive advantage for our business, we needed to be able to share strategic and sensitive content in a safe and secure manner. With Oracle WebCenter, we have a flexible and modern user experience platform that allows us to securely, reliably and efficiently manage our portfolio of sensitive data and share it with our business partners. This not only helps ensure compliance with various government regulations, it accelerates processes and supports more informed decision making.” Vince Holt, Manager, Application Management, American Home Mortgage Servicing, Inc.  Additional Information AHMSI Customer Snapshot  Oracle WebCenter Suite Oracle WebCenter Content Oracle WebCenter Portal Oracle Fusion Middleware

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