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• New Skool Crosstabbing

  - by Tim Dexter

  A while back I spoke about having to go back to BIP's original crosstabbing solution to achieve a certain layout. Hok Min has provided a 'man' page for the new crosstab/pivot builder for 10.1.3.4.1 users. This will make the documentation drop but for now, get it here! The old, hand method is still available but this new approach, is more efficient and flexible. That said you may need to get into the crosstab code to tweak it where the crosstab dialog can not help. I had to do this, this week but more on that later. The following explains how the crosstab wizard builds the crosstab and what the fields inside the resulting template structure are there for. To create the crosstab a new XDO command "<?crosstab:...?>" has been created. XDO Command: <?crosstab: ctvarname; data-element; rows; columns; measures; aggregation?> Parameter Description Example Ctvarname Crosstab variable name. This is automatically generated by the Add-in. C123 data-element This is the XML data element that contains the data. "//ROW" Rows This contains a list of XML elements for row headers. The ordering information is specified within "{" and "}". The first attribute is the sort element. Leaving it blank means the sort element is the same as the row header element. The attribute "o" means order. Its value can be "a" for ascending, or "d" for descending. The attribute "t" means type. Its value can be "t" for text, and "n" for numeric. There can be more than one sort elements, example: "emp-full-name {emp-lastname,o=a,t=n}{emp-firstname,o=a,t=n}. This will sort employee by last name and first name. "Region{,o=a,t=t}, District{,o=a,t=t}" In the example, the first row header is "Region". It is sort by "Region", order is ascending, and type is text. The second row header is "District". It is sort by "District", order is ascending, and type is text. Columns This contains a list of XML elements for columns headers. The ordering information is specified within "{" and "}". The first attribute is the sort element. Leaving it blank means the sort element is the same as the column header element. The attribute "o" means order. Its value can be "a" for ascending, or "d" for descending. The attribute "t" means type. Its value can be "t" for text, and "n" for numeric. There can be more than one sort elements, example: "emp-full-name {emp-lastname,o=a,t=n}{emp-firstname,o=a,t=n}. This will sort employee by last name and first name. "ProductsBrand{,o=a,t=t}, PeriodYear{,o=a,t=t}" In the example, the first column header is "ProductsBrand". It is sort by "ProductsBrand", order is ascending, and type is text. The second column header is "PeriodYear". It is sort by "District", order is ascending, and type is text. Measures This contains a list of XML elements for measures. "Revenue, PrevRevenue" Aggregation The aggregation function name. Currently, we only support "sum". "sum" Using the Oracle BI Publisher Template Builder for Word add-in, we are able to construct the following Pivot Table: The generated XDO command for this Pivot Table is as follow: <?crosstab:c547; "//ROW";"Region{,o=a,t=t}, District{,o=a,t=t}"; "ProductsBrand{,o=a,t=t},PeriodYear{,o=a,t=t}"; "Revenue, PrevRevenue";"sum"?> Running the command on the give XML data files generates this XML file "cttree.xml". Each XPath in the "cttree.xml" is described in the following table. Element XPath Count Description C0 /cttree/C0 1 This contains elements which are related to column. C1 /cttree/C0/C1 4 The first level column "ProductsBrand". There are four distinct values. They are shown in the label H element. CS /cttree/C0/C1/CS 4 The column-span value. It is used to format the crosstab table. H /cttree/C0/C1/H 4 The column header label. There are four distinct values "Enterprise", "Magicolor", "McCloskey" and "Valspar". T1 /cttree/C0/C1/T1 4 The sum for measure 1, which is Revenue. T2 /cttree/C0/C1/T2 4 The sum for measure 2, which is PrevRevenue. C2 /cttree/C0/C1/C2 8 The first level column "PeriodYear", which is the second group-by key. There are two distinct values "2001" and "2002". H /cttree/C0/C1/C2/H 8 The column header label. There are two distinct values "2001" and "2002". Since it is under C1, therefore the total number of entries is 4 x 2 => 8. T1 /cttree/C0/C1/C2/T1 8 The sum for measure 1 "Revenue". T2 /cttree/C0/C1/C2/T2 8 The sum for measure 2 "PrevRevenue". M0 /cttree/M0 1 This contains elements which are related to measures. M1 /cttree/M0/M1 1 This contains summary for measure 1. H /cttree/M0/M1/H 1 The measure 1 label, which is "Revenue". T /cttree/M0/M1/T 1 The sum of measure 1 for the entire xpath from "//ROW". M2 /cttree/M0/M2 1 This contains summary for measure 2. H /cttree/M0/M2/H 1 The measure 2 label, which is "PrevRevenue". T /cttree/M0/M2/T 1 The sum of measure 2 for the entire xpath from "//ROW". R0 /cttree/R0 1 This contains elements which are related to row. R1 /cttree/R0/R1 4 The first level row "Region". There are four distinct values, they are shown in the label H element. H /cttree/R0/R1/H 4 This is row header label for "Region". There are four distinct values "CENTRAL REGION", "EASTERN REGION", "SOUTHERN REGION" and "WESTERN REGION". RS /cttree/R0/R1/RS 4 The row-span value. It is used to format the crosstab table. T1 /cttree/R0/R1/T1 4 The sum of measure 1 "Revenue" for each distinct "Region" value. T2 /cttree/R0/R1/T2 4 The sum of measure 1 "Revenue" for each distinct "Region" value. R1C1 /cttree/R0/R1/R1C1 16 This contains elements from combining R1 and C1. There are 4 distinct values for "Region", and four distinct values for "ProductsBrand". Therefore, the combination is 4 X 4 è 16. T1 /cttree/R0/R1/R1C1/T1 16 The sum of measure 1 "Revenue" for each combination of "Region" and "ProductsBrand". T2 /cttree/R0/R1/R1C1/T2 16 The sum of measure 2 "PrevRevenue" for each combination of "Region" and "ProductsBrand". R1C2 /cttree/R0/R1/R1C1/R1C2 32 This contains elements from combining R1, C1 and C2. There are 4 distinct values for "Region", and four distinct values for "ProductsBrand", and two distinct values of "PeriodYear". Therefore, the combination is 4 X 4 X 2 è 32. T1 /cttree/R0/R1/R1C1/R1C2/T1 32 The sum of measure 1 "Revenue" for each combination of "Region", "ProductsBrand" and "PeriodYear". T2 /cttree/R0/R1/R1C1/R1C2/T2 32 The sum of measure 2 "PrevRevenue" for each combination of "Region", "ProductsBrand" and "PeriodYear". R2 /cttree/R0/R1/R2 18 This contains elements from combining R1 "Region" and R2 "District". Since the list of values in R2 has dependency on R1, therefore the number of entries is not just a simple multiplication. H /cttree/R0/R1/R2/H 18 The row header label for R2 "District". R1N /cttree/R0/R1/R2/R1N 18 The R2 position number within R1. This is used to check if it is the last row, and draw table border accordingly. T1 /cttree/R0/R1/R2/T1 18 The sum of measure 1 "Revenue" for each combination "Region" and "District". T2 /cttree/R0/R1/R2/T2 18 The sum of measure 2 "PrevRevenue" for each combination of "Region" and "District". R2C1 /cttree/R0/R1/R2/R2C1 72 This contains elements from combining R1, R2 and C1. T1 /cttree/R0/R1/R2/R2C1/T1 72 The sum of measure 1 "Revenue" for each combination of "Region", "District" and "ProductsBrand". T2 /cttree/R0/R1/R2/R2C1/T2 72 The sum of measure 2 "PrevRevenue" for each combination of "Region", "District" and "ProductsBrand". R2C2 /cttree/R0/R1/R2/R2C1/R2C2 144 This contains elements from combining R1, R2, C1 and C2, which gives the finest level of details. M1 /cttree/R0/R1/R2/R2C1/R2C2/M1 144 The sum of measure 1 "Revenue". M2 /cttree/R0/R1/R2/R2C1/R2C2/M2 144 The sum of measure 2 "PrevRevenue". Lots to read and digest I know! Customization One new feature I discovered this week is the ability to show one column and sort by another. I had a data set that was extracting month abbreviations, we wanted to show the months across the top and some row headers to the side. As you may know XSL is not great with dates, especially recognising month names. It just wants to sort them alphabetically, so Apr comes before Jan, etc. A way around this is to generate a month number alongside the month and use that to sort. We can do that in the crosstab, sadly its not exposed in the UI yet but its doable. Go back up and take a look a the initial crosstab command. especially the Rows and Columns entries. In there you will find the sort criteria. "ProductsBrand{,o=a,t=t}, PeriodYear{,o=a,t=t}" Notice those leading commas inside the curly braces? Because there is no field preceding them it means that the crosstab should sort on the column before the brace ie PeriodYear. But you can insert another column in the data set to sort by. To get my sort working how I needed. <?crosstab:c794;"current-group()";"_Fund_Type_._Fund_Type_Display_{_Fund_Type_._Fund_Type_Sort_,o=a,t=n}";"_Fiscal_Period__Amount__._Amt_Fm_Disp_Abbr_{_Fiscal_Period__Amount__._Amt_Fiscal_Month_Sort_,o=a,t=n}";"_Execution_Facts_._Amt_";"sum"?> Excuse the horribly verbose XML tags, good ol BIEE :0) The emboldened columns are not in the crosstab but are in the data set. I just opened up the field, dropped them in and changed the type(t) value to be 'n', for number, instead of the default 'a' and my crosstab started sorting how I wanted it. If you find other tips and tricks, please share in the comments.

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• New Tuxedo White Papers

  - by todd.little

  As part of the Tuxedo 11gR1 release, I've written two new white papers on Tuxedo. One is called "Tuxedo in a SOA World" and discusses how Tuxedo fits into SOA based applications. It covers most of the various connectivity options from Tuxedo into SOA environments and gives guidance as to which connectivity options are best suited for a particular application requirement. The other white paper "SCA: Bringing Modern SOA Programing to Tuxedo" is of a more technical bent and focuses on using the SCA features in SALT to easily build SOA based applications on Tuxedo without using a lot of technical APIs. In fact, services built using SALT's SCA support don't require any technical APIs, just pure business logic, and SCA clients need at most a couple of API calls, simply to look up a service. You can find these two new white papers as well as some additional white papers at http://www.oracle.com/technology/products/tuxedo/index.html.

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• What’s Your Tax Strategy? Automate the Tax Transfer Pricing Process!

  - by tobyehatch

  Does your business operate in multiple countries? Well, whether you like it or not, many local and international tax authorities inspect your tax strategy.  Legal, effective tax planning is perceived as a “moral” issue. CEOs are being asked to testify on their process of tax transfer pricing between multinational legal entities.  Marc Seewald, Senior Director of Product Management for EPM Applications specializing in all tax subjects and Product Manager for Oracle Hyperion Tax Provisioning, and Bart Stoehr, Senior Director of Product Strategy for Oracle Hyperion Profitability and Cost Management joined me for a discussion/podcast on this interesting subject.  So what exactly is “tax transfer pricing”? Marc defined it this way. “Tax transfer pricing is a profit allocation methodology required to be used by multinational corporations. Specifically, the ultimate goal of the transfer pricing is to ensure that the global multinational pays their fair share of income tax in each of their local markets. Specifically, it prevents companies from unfairly moving profit from ‘high tax’ countries to ‘low tax’ countries.” According to Marc, in today’s global economy, profitability can be significantly impacted by goods and services exchanged between the related divisions within a single multinational company.  To ensure that these cost allocations are done fairly, there are rules that govern the process. These rules ensure that intercompany allocations fairly represent the actual nature of the businesses activity- as if two divisions were unrelated - and provide a clear audit trail of how the costs have been allocated to prove that allocations fall within reasonable ranges.  What are the repercussions of improper tax transfer pricing? How important is it? Tax transfer pricing allocations can materially impact the amount of overall corporate income taxes paid by a company worldwide, in some cases by hundreds of millions of dollars!  Since so much tax revenue is at stake, revenue agencies like the IRS, and international regulatory bodies like the Organization for Economic Cooperation and Development (OECD) are pushing to reform and clarify reporting for tax transfer pricing. Most recently the OECD announced an “Action Plan for Base Erosion and Profit Shifting”. As Marc explained, the times are changing and companies need to be responsive to this issue. “It feels like every other week there is another company being accused of avoiding taxes,” said Marc. Most recently, Caterpillar was accused of avoiding billions of dollars in taxes. In the last couple of years, Apple, GE, Ikea, and Starbucks, have all been accused of tax avoidance. It’s imperative that companies like these have a clear and auditable tax transfer process that enables them to justify tax transfer pricing allocations and avoid steep penalties and bad publicity. Transparency and efficiency are what is needed when it comes to the tax transfer pricing process. Bart explained that tax transfer pricing is driving a deeper inspection of profit recognition specifically focused on the tax element of profit.  However, allocations needed to support tax profitability are nearly identical in process to allocations taking place in other parts of the finance organization. For example, the methods and processes necessary to arrive at tax profitability by legal entity are no different than those used to arrive at fully loaded profitability for a product line. In fact, there is a great opportunity for alignment across these two different functions.So it seems that tax transfer pricing should be reflected in profitability in general. Bart agreed and told us more about some of the critical sub-processes of an overall tax transfer pricing process within the Oracle solution for tax transfer pricing.  “First, there is a ton of data preparation, enrichment and pre-allocation data analysis that is managed in the Oracle Hyperion solution. This serves as the “data staging” to the next, critical sub-processes.  From here, we leverage the Oracle EPM platform’s ability to re-use dimensions and legal entity driver data and financial data with Oracle Hyperion Profitability and Cost Management (HPCM).  Within HPCM, we manage the driver data, define the legal entity to legal entity allocation rules (like cost plus), and have the option to test out multiple, simultaneous tax transfer pricing what-if scenarios.  Once processed, a tax expert can evaluate the effectiveness of any one scenario result versus another via a variance analysis configured with HPCM’s pre-packaged reporting capability known as Oracle Hyperion SmartView for Office.”   Further, Bart explained that the ability to visibly demonstrate how a cost or revenue has been allocated is really helpful and auditable.  “HPCM’s Traceability Maps are that visual representation of all allocation flows that have been executed and is the tax transfer analyst’s best friend in maintaining clear documentation for tax transfer pricing audits. Simply click and drill as you inspect the chain of allocation definitions and results. Once final, the post-allocated tax data can be compared to the GL to create invoices and journal entries for posting to your GL system of choice.  Of course, there is a framework for overall governance of the journal entries, allocation percentages, and reporting to include necessary approvals.” Lastly, Marc explained that the key value in using the Oracle Hyperion solution for tax transfer pricing is that it keeps everything in alignment in one single place. Specifically, Oracle Hyperion effectively becomes the single book of record for the GAAP, management, and the tax set of books. There are many benefits to having one source of the truth. These include EFFICIENCY, CONTROLS and TRANSPARENCY.So, what’s your tax strategy? Why not automate the tax transfer pricing process!To listen to the entire podcast, click here.To learn more about Oracle Hyperion Profitability and Cost Management (HPCM), click here.

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• Fundtech’s Global PAYplus Achieves Oracle Exadata and Oracle Exalogic Optimized Status

  - by Javier Puerta

  Fundtech, a leader in global transaction banking solutions, has announced  that Global PAYplus® – Services Platform (GPP-SP) version 4 has achieved Oracle Exadata Optimized and Oracle Exalogic Optimized status. (Read full announcement here) "GPP-SP testing was done in the third quarter of 2012 in the Oracle Exastack Lab located in the Oracle Solution Center in Linlithgow, Scotland. It showed that an integrated solution can result in a highly streamlined installation, enabling reduced cost of evaluation, acquisition and ownership. Highlights of the transaction processing test are as follows: 9.3 million Mass Payments per hour 5.7 million Single Payments per hour The test found that the optimized combination of GPP-SP running on Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud is able to increase transactions per second (TPS) output per core, and able to reduce total cost of ownership (TCO). The volumes achieved were using only 25% of Exadata/Exalogic processing capacity".

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• Don’t miss the live FY12 Oracle PartnerNetwork Kickoff event - 28/Jun/11

  - by pfolgado

  Register now for the live, interactive FY12 OPN Kickoff event on June 28th! Hosted by Judson Althoff, Oracle senior vice president of WW Alliances & Channels, this hour-long event will outline the opportunities for partners to increase revenue with Oracle in FY12. Oracle President, Mark Hurd, will update you on his focus for partners in FY12. You will also hear from Stein Surlien, senior vice president, EMEA Alliances & Channels, and have the opportuntity to ask him questions in a special Q&A session. In addition, we will be making a special announcement for our ISV partners, highlighting some exciting new offerings on how we will go to market together. You will also hear the latest from Oracle product executives, who will outline their priorities for the upcoming year. Please register for the OPN Partner Kickoff at Tuesday, June 28th at 2:00 pm UK/3pm CET! Don’t be left out, mark your calendar and register now!

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• Exception Handling

  - by raghu.yadav

  Here is the few links on which andre had demonstrateddifferences-of-handling-jboexception-in handling-exceptions-in-oracle-ui-shell However in this post we can see how to display exception in popup being in the same page. I use similar usecase as andre however we'll not be using Exception Handling property from taskflow, instead we use popup and invoke the same programmatically. This is a dynamic region example where user can select jobs or locations links to edit the records of corresponding tables being in the same page and click commit to save changes. To generate exception we deliberately change commit to CommitAction in commit action binding code created in the bean (same as andre) and catch the exception and add brief description of exception into #{pageFlowScope.message}. Drop Popup component after Commit button and add dialog within in popup button, bind the popup component to backing bean and invoke the same in catch clause as shown below. public String Commit() { try{ BindingContainer bindings = getBindings(); OperationBinding operationBinding = bindings.getOperationBinding("CommitAction"); Object result = operationBinding.execute(); if (!operationBinding.getErrors().isEmpty()) { return null; } }catch (NullPointerException e) { setELValue("#{pageFlowScope.message}", "NullPointerException..."); e.printStackTrace(); String popupId = this.getPopup().getClientId(FacesContext.getCurrentInstance()); PatternsPublicUtil.invokePopup(popupId); } return null; } } private void setELValue(String el, String value) { FacesContext facesContext = FacesContext.getCurrentInstance(); ELContext elContext = facesContext.getELContext(); ExpressionFactory expressionFactory = facesContext.getApplication().getExpressionFactory(); ValueExpression valueExp = expressionFactory.createValueExpression(elContext, el, Object.class); valueExp.setValue(elContext, value); } .

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• Facebook Sponsored Results: Is It Getting Results?

  - by Mike Stiles

  Social marketers who like to focus on the paid aspect of the paid/earned hybrid Facebook represents may want to keep themselves aware of how the network’s new Sponsored Results ad product is performing. The ads, which appear when a user conducts a search from the Facebook search bar, have only been around a week or so. But the first statistics coming out of them are not bad. Marketer Nanigans says click-through rates on the Sponsored Results have been nearly 23 times better than regular Facebook ads. Some click-through rates have even gone over 3%. Just to give you some perspective, a TechCrunch article points out that’s the same kind of click-through rates that were being enjoyed during the go-go dot com boom of the 90’s. The average across the Internet in its entirety is now somewhere around .3% on a good day, so a 3% number should be enough to raise an eyebrow. Plus the cost-per-click price is turning up 78% lower than regular Facebook ads, so that should raise the other eyebrow. Marketers have gotten pretty used to being able to buy ads against certain keywords. Most any digital property worth its salt that sells ads offers this, and so does Facebook with its Sponsored Results product. But the unique prize Facebook brings to the table is the ability to also buy based on demographic and interest information gleaned from Facebook user profiles. With almost 950 million logging in, this is exactly the kind of leveraging of those users conventional wisdom says is necessary for Facebook to deliver on its amazing potential. So how does the Facebook user fit into this? Notorious for finding out exactly where sponsored marketing messages are appearing and training their eyeballs to avoid those areas, will the Facebook user reject these Sponsored Results? Well, Facebook may have found an area in addition to the News Feed where paid elements can’t be avoided and will be tolerated. If users want to read their News Feed, and they do, they’re going to see sponsored posts. Likewise, if they want to search for friends or Pages, and they do, they’re going to see Sponsored Results. The paid results are clearly marked as such. As long as their organic search results are not tainted or compromised, they will continue using search. But something more is going on. The early click-through rate numbers say not only do users not mind seeing these Sponsored Results, they’re finding them relevant enough to click on. And once they click, they seem to be liking what they find, with a reported 14% higher install rate than Marketplace Ads. It’s early, and obviously the jury is still out. But this is a new social paid marketing opportunity that’s well worth keeping an eye on, and that may wind up hitting the trifecta of being effective for the platform, the consumer, and the marketer.

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• LOV's autoSuggestBehaviour

  - by raghu.yadav

  af:autoSuggestBehaviour component example works pretty straight forward on LOV's in input form and Table'sgood example by juan here http://www.oracle.com/technology/products/jdev/howtos/autosuggest/explaining_autosuggestbehavior.htm,

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• Dynamic Grouping and Columns

  - by Tim Dexter

  Some good collaboration between myself and Kan Nishida (Oracle BIP Consulting) over at bipconsulting on a question that came in yesterday to an internal mailing list. Is there a way to allow columns to be place into a template dynamically? This would be similar to the Answers Column selector. A customer has said Crystal can do this and I am trying to see how BI Pub can do the same. Example: Report has Regions as a dimension in a table, they want the user to select a parameter that will insert either Units or Dollars without having to create multiple templates. Now whether Crystal can actually do it or not is another question, can Publisher? Yes we can! Kan took the first stab. His approach, was to allow to swap out columns in a table in the report. Some quick steps: 1. Create a parameter from BIP server UI 2. Declare the parameter in RTF template You can check this post to see how you can declare the parameter from the server. http://bipconsulting.blogspot.com/2010/02/how-to-pass-user-input-values-to-report.html 3. Use the parameter value to condition if a particular column needs to be displayed or not. You can use <?if@column:.....?> syntax for Column level IF condition. The if@column is covered in user documentation. This would allow a developer to create a report with the parameter or multiple parameters to allow the user to pick a column to be included in the report. I took a slightly different tack, with the mention of the column selector in the Answers report I took that to mean that the user wanted to select more of a dimensional column and then have the report recalculate all its totals and subtotals based on that selected column. This is a little bit more involved and involves some smart XSL and XPATH expressions, but still very doable. The user can select a column as a parameter, that is passed to the template rather than the query. The parameter value that is actually passed is the element name that you want to regroup the data by. Inside the template we then reference that parameter value in our for-each-group loop. That's where we need the trixy XSL/XPATH code to get the regrouping to happen. At this juncture, I need to hat tip to Klaus, for his article on dynamic sorting that he wrote back in 2006. I basically took his sorting code and applied it to the for-each loop. You can follow both of Kan's first two steps above i.e. Create a parameter from BIP server UI - this just needs to be based on a 'list' type list of value with name/value pairs e.g. Department/DEPARTMENT_NAME, Job/JOB_TITLE, etc. The user picks the 'friendly' value and the server passes the element name to the template. Declare the parameter in RTF template - been here before lots of times right? <?param@begin:group1;'"DEPARTMENT_NAME"'?> I have used a default value so that I can test the funtionality inside the template builder (notice the single and double quotes.) Next step is to use the template builder to build a re-grouped report layout. It does not matter if its hard coded right now; we will add in the dynamic piece next. Once you have a functioning template that is re-grouping correctly. Open up the for-each-group field and modify it to use the parameter: <?for-each-group:ROW;./*[name(.) = $group1]?> 'group1' is my grouping parameter, declared above. We need the XPATH expression to find the column in the XML structure we want to group that matches the one passed by the parameter. Its essentially looking through the data tree for a match. We can show the actual grouping value in the report output with a similar XPATH expression <?./*[name(.) = $group1]?> In my example, I took things a little further so that I could have a dynamic label for the parameter value. For instance if I am using MANAGER as the parameter I want to show: Manager: Tim Dexter My XML elements are readable e.g. DEPARTMENT_NAME. Its a simple case of replacing the underscore with a space and then 'initcapping' the result: <?xdoxslt:init_cap(translate($group1,'_',' '))?> With this in place, the user can now select a grouping column in the BIP report viewer and the layout will re-group the data and any calculations based on that column. I built a group above report but you could equally build the group left version to truly mimic the Answers column selector. If you are interested you can get an example report, sample data and layout template here. Of course, you can combine Klaus' dynamic sorting, Kan's conditional column approach and this dynamic grouping to build a real kick ass report for users that will keep them happy for hours..

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• Oracle UPK Content Development Tool Settings

  - by [email protected]

  Oracle UPK Content Development tool settings: Before developing UPK content, your UPK Developer needs to be configured with certain standard settings to ensure the content will have a uniform look. To set the options: 1. Open the UPK Developer. 2. Click the Tools menu. 3. Click Options. After you configure the UPK Options, you can share these preferences with other content developers by exporting them to an .ops file. This is particularly useful in workgroup environments where multiple authors are working on the same content that requires consistent output regardless of who authored the content. (To learn more about Exporting/Importing Content Defaults refer to the Content Development.pdf guide that is delivered with the UPK Developer.) Here is a list of a few UPK Developer tool settings that Oracle UPK Content Developers use to develop UPK pre-built content: Screen resolution is set to 1024 x 768. See It mode frame delay is set to 5 seconds. Know It Required % is set to 70% and all three levels of remediation are selected. We opt to automatically record keyboard shortcuts. We use the default settings for the Bubble icon and Pointer position. Bubble color is yellow (Red = 255, Green = 255, Blue = 128). Bubble text is Verdana, Regular, 9 pt. ***Intro and end frame settings match the bubble settings Note: The Content Defaults String Input Settings will change based on which application (interface) you are recording against. For example here is a list of settings for different Oracle applications: • Agile - Microsoft Sans Serif, Regular, 8 • EBS - Microsoft Sans Serif, Regular, 10 • Hyperion - Microsoft Sans Serif, Regular, 8 • JDE E1 - Arial, Regular, 10 • PeopleSoft - Arial, Regular, 9 • Siebel - Arial, Regular, 8 Remember, it is recommended that you set the content defaults before you add documents and record content. When the content defaults are changed, existing documents are not affected and continue to use the defaults that were in effect when those documents were created. - Kathryn Lustenberger, Oracle UPK & Tutor Outbound Product Management

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• B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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• Tips on Migrating from AquaLogic .NET Accelerator to WebCenter WSRP Producer for .NET

  - by user647124

  This year I embarked on a journey to migrate a group of ASP.NET web applications developed to integrate with WebLogic Portal 9.2 via the AquaLogic® Interaction .NET Application Accelerator 1.0 to instead use the Oracle WebCenter WSRP Producer for .NET and integrated with WebLogic Portal 10.3.4. It has been a very winding path and this blog entry is intended to share both the lessons learned and relevant approaches that led to those learnings. Like most journeys of discovery, it was not a direct path, and there are notes to let you know when it is practical to skip a section if you are in a hurry to get from here to there. For the Curious From the perspective of necessity, this section would be better at the end. If it were there, though, it would probably be read by far fewer people, including those that are actually interested in these types of sections. Those in a hurry may skip past and be none the worst for it in dealing with the hands-on bits of performing a migration from .NET Accelerator to WSRP Producer. For others who want to talk about why they did what they did after they did it, or just want to know for themselves, enjoy. A Brief (and edited) History of the WSRP for .NET Technologies (as Relevant to the this Post) Note: This section is for those who are curious about why the migration path is not as simple as many other Oracle technologies. You can skip this section in its entirety and still be just as competent in performing a migration as if you had read it. The currently deployed architecture that was to be migrated and upgraded achieved initial integration between .NET and J2EE over the WSRP protocol through the use of The AquaLogic Interaction .NET Application Accelerator. The .NET Accelerator allowed the applications that were written in ASP.NET and deployed on a Microsoft Internet Information Server (IIS) to interact with a WebLogic Portal application deployed on a WebLogic (J2EE application) Server (both version 9.2, the state of the art at the time of its creation). At the time this architectural decision for the application was made, both the AquaLogic and WebLogic brands were owned by BEA Systems. The AquaLogic brand included products acquired by BEA through the acquisition of Plumtree, whose flagship product was a portal platform available in both J2EE and .NET versions. As part of this dual technology support an adaptor was created to facilitate the use of WSRP as a communication protocol where customers wished to integrate components from both versions of the Plumtree portal. The adapter evolved over several product generations to include a broad array of both standard and proprietary WSRP integration capabilities. Later, BEA Systems was acquired by Oracle. Over the course of several years Oracle has acquired a large number of portal applications and has taken the strategic direction to migrate users of these myriad (and formerly competitive) products to the Oracle WebCenter technology stack. As part of Oracle’s strategic technology roadmap, older portal products are being schedule for end of life, including the portal products that were part of the BEA acquisition. The .NET Accelerator has been modified over a very long period of time with features driven by users of that product and developed under three different vendors (each a direct competitor in the same solution space prior to merger). The Oracle WebCenter WSRP Producer for .NET was introduced much more recently with the key objective to specifically address the needs of the WebCenter customers developing solutions accessible through both J2EE and .NET platforms utilizing the WSRP specifications. The Oracle Product Development Team also provides these insights on the drivers for developing the WSRP Producer: ***************************************** Support for ASP.NET AJAX. Controls using the ASP.NET AJAX script manager do not function properly in the Application Accelerator for .NET. Support 2 way SSL in WLP. This was not possible with the proxy/bridge set up in the existing Application Accelerator for .NET. Allow developers to code portlets (Web Parts) using the .NET framework rather than a proprietary framework. Developers had to use the Application Accelerator for .NET plug-ins to Visual Studio to manage preferences and profile data. This is now replaced with the .NET Framework Personalization (for preferences) and Profile providers. The WSRP Producer for .NET was created as a new way of developing .NET portlets. It was never designed to be an upgrade path for the Application Accelerator for .NET. .NET developers would create new .NET portlets with the WSRP Producer for .NET and leave any existing .NET portlets running in the Application Accelerator for .NET. ***************************************** The advantage to creating a new solution for WSRP is a product that is far easier for Oracle to maintain and support which in turn improves quality, reliability and maintainability for their customers. No changes to J2EE applications consuming the WSRP portlets previously rendered by the.NET Accelerator is required to migrate from the Aqualogic WSRP solution. For some customers using the .NET Accelerator the challenge is adapting their current .NET applications to work with the WSRP Producer (or any other WSRP adapter as they are proprietary by nature). Part of this adaptation is the need to deploy the .NET applications as a child to the WSRP producer web application as root. Differences between .NET Accelerator and WSRP Producer Note: This section is for those who are curious about why the migration is not as pluggable as something such as changing security providers in WebLogic Server. You can skip this section in its entirety and still be just as competent in performing a migration as if you had read it. The basic terminology used to describe the participating applications in a WSRP environment are the same when applied to either the .NET Accelerator or the WSRP Producer: Producer and Consumer. In both cases the .NET application serves as what is referred to as a WSRP environment as the Producer. The difference lies in how the two adapters create the WSRP translation of the .NET application. The .NET Accelerator, as the name implies, is meant to serve as a quick way of adding WSRP capability to a .NET application. As such, at a high level, the .NET Accelerator behaves as a proxy for requests between the .NET application and the WSRP Consumer. A WSRP request is sent from the consumer to the .NET Accelerator, the.NET Accelerator transforms this request into an ASP.NET request, receives the response, then transforms the response into a WSRP response. The .NET Accelerator is deployed as a stand-alone application on IIS. The WSRP Producer is deployed as a parent application on IIS and all ASP.NET modules that will be made available over WSRP are deployed as children of the WSRP Producer application. In this manner, the WSRP Producer acts more as a Request Filter than a proxy in the WSRP transactions between Producer and Consumer. Highly Recommended Enabling Logging Note: You can skip this section now, but you will most likely want to come back to it later, so why not just read it now? Logging is very helpful in tracking down the causes of any anomalies during testing of migrated portlets. To enable the WSRP Producer logging, update the Application_Start method in the Global.asax.cs for your .NET application by adding log4net.Config.XmlConfigurator.Configure(); IIS logs will usually (in a standard configuration) be in a sub folder under C:\WINDOWS\system32\LogFiles\W3SVC. WSRP Producer logs will be found at C:\Oracle\Middleware\WSRPProducerForDotNet\wsrpdefault\Logs\WSRPProducer.log InputTrace.webinfo and OutputTrace.webinfo are located under C:\Oracle\Middleware\WSRPProducerForDotNet\wsrpdefault and can be useful in debugging issues related to markup transformations. Things You Must Do Merge Web.Config Note: If you have been skipping all the sections that you can, now is the time to stop and pay attention J Because the existing .NET application will become a sub-application to the WSRP Producer, you will want to merge required settings from the existing Web.Config to the one in the WSRP Producer. Use the WSRP Producer Master Page The Master Page installed for the WSRP Producer provides common, hiddenform fields and JavaScripts to facilitate portlet instance management and display configuration when the child page is being rendered over WSRP. You add the Master Page by including it in the <@ Page declaration with MasterPageFile="~/portlets/Resources/MasterPages/WSRP.Master" . You then replace: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" > <HTML> <HEAD> With <asp:Content ID="ContentHead1" ContentPlaceHolderID="wsrphead" Runat="Server"> And </HEAD> <body> <form id="theForm" method="post" runat="server"> With </asp:Content> <asp:Content ID="ContentBody1" ContentPlaceHolderID="Main" Runat="Server"> And finally </form> </body> </HTML> With </asp:Content> In the event you already use Master Pages, adapt your existing Master Pages to be sub masters. See Nested ASP.NET Master Pages for a detailed reference of how to do this. It Happened to Me, It Might Happen to You…Or Not Watch for Use of Session or Request in OnInit In the event the .NET application being modified has pages developed to assume the user has been authenticated in an earlier page request there may be direct or indirect references in the OnInit method to request or session objects that may not have been created yet. This will vary from application to application, so the recommended approach is to test first. If there is an issue with a page running as a WSRP portlet then check for potential references in the OnInit method (including references by methods called within OnInit) to session or request objects. If there are, the simplest solution is to create a new method and then call that method once the necessary object(s) is fully available. I find doing this at the start of the Page_Load method to be the simplest solution. Case Sensitivity .NET languages are not case sensitive, but Java is. This means it is possible to have many variations of SRC= and src= or .JPG and .jpg. The preferred solution is to make these mark up instances all lower case in your .NET application. This will allow the default Rewriter rules in wsrp-producer.xml to work as is. If this is not practical, then make duplicates of any rules where an issue is occurring due to upper or mixed case usage in the .NET application markup and match the case in use with the duplicate rule. For example: <RewriterRule> <LookFor>(href=\"([^\"]+)</LookFor> <ChangeToAbsolute>true</ChangeToAbsolute> <ApplyTo>.axd,.css</ApplyTo> <MakeResource>true</MakeResource> </RewriterRule> May need to be duplicated as: <RewriterRule> <LookFor>(HREF=\"([^\"]+)</LookFor> <ChangeToAbsolute>true</ChangeToAbsolute> <ApplyTo>.axd,.css</ApplyTo> <MakeResource>true</MakeResource> </RewriterRule> While it is possible to write a regular expression that will handle mixed case usage, it would be long and strenous to test and maintain, so the recommendation is to use duplicate rules. Is it Still Relative? Some .NET applications base relative paths with a fixed root location. With the introduction of the WSRP Producer, the root has moved up one level. References to ~/ will need to be updated to ~/portlets and many ../ paths will need another ../ in front. I Can See You But I Can’t Find You This issue was first discovered while debugging modules with code that referenced the form on a page from the code-behind by name and/or id. The initial error presented itself as run-time error that was difficult to interpret over WSRP but seemed clear when run as straight ASP.NET as it indicated that the object with the form name did not exist. Since the form name was no longer valid after implementing the WSRP Master Page, the likely fix seemed to simply update the references in the code. However, as the WSRP Master Page is external to the code, a compile time error resulted: Error      155         The name 'form1' does not exist in the current context                C:\Oracle\Middleware\WSRPProducerForDotNet\wsrpdefault\portlets\legacywebsite\module\Screens \Reporting.aspx.cs                51           52           legacywebsite.module Much hair-pulling research later it was discovered that it was the use of the FindControl method causing the issue. FindControl doesn’t work quite as expected once a Master Page has been introduced as the controls become embedded in controls, require a recursion to find them that is not part of the FindControl method. In code where the page form is referenced by name, there are two steps to the solution. First, the form needs to be referenced in code generically with Page.Form. For example, this: ToggleControl ctrl = new ToggleControl(frmManualEntry, FunctionLibrary.ParseArrayLst(userObj.Roles)); Becomes this: ToggleControl ctrl = new ToggleControl(Page.Form, FunctionLibrary.ParseArrayLst(userObj.Roles)); Generally the form id is referenced in most ASP.NET applications as a path to a control on the form. To reach the control once a MasterPage has been added requires an additional method to recurse through the controls collections within the form and find the control ID. The following method (found at Rick Strahl's Web Log) corrects this very nicely: public static Control FindControlRecursive(Control Root, string Id) { if (Root.ID == Id) return Root; foreach (Control Ctl in Root.Controls) { Control FoundCtl = FindControlRecursive(Ctl, Id); if (FoundCtl != null) return FoundCtl; } return null; } Where the form name is not referenced, simply using the FindControlRecursive method in place of FindControl will be all that is necessary. Following the second part of the example referenced earlier, the method called with Page.Form changes its value extraction code block from this: Label lblErrMsg = (Label)frmRef.FindControl("lblBRMsg" To this: Label lblErrMsg = (Label) FunctionLibrary.FindControlRecursive(frmRef, "lblBRMsg" The Master That Won’t Step Aside In most migrations it is preferable to make as few changes as possible. In one case I ran across an existing Master Page that would not function as a sub-Master Page. While it would probably have been educational to trace down why, the expedient process of updating it to take the place of the WSRP Master Page is the route I took. The changes are highlighted below: … <asp:ContentPlaceHolder ID="wsrphead" runat="server"></asp:ContentPlaceHolder> </head> <body leftMargin="0" topMargin="0"> <form id="TheForm" runat="server"> <input type="hidden" name="key" id="key" value="" /> <input type="hidden" name="formactionurl" id="formactionurl" value="" /> <input type="hidden" name="handle" id="handle" value="" /> <asp:ScriptManager ID="ScriptManager1" runat="server" EnablePartialRendering="true" > </asp:ScriptManager> This approach did not work for all existing Master Pages, but fortunately all of the other existing Master Pages I have run across worked fine as a sub-Master to the WSRP Master Page. Moving On In Enterprise Portals, even after you get everything working, the work is not finished. Next you need to get it where everyone will work with it. Migration Planning Providing that the server where IIS is running is adequately sized, it is possible to run both the .NET Accelerator and the WSRP Producer on the same server during the upgrade process. The upgrade can be performed incrementally, i.e., one portlet at a time, if server administration processes support it. Those processes would include the ability to manage a second producer in the consuming portal and to change over individual portlet instances from one provider to the other. If processes or requirements demand that all portlets be cut over at the same time, it needs to be determined if this cut over should include a new producer, updating all of the portlets in the consumer, or if the WSRP Producer portlet configuration must maintain the naming conventions used by the .NET Accelerator and simply change the WSRP end point configured in the consumer. In some enterprises it may even be necessary to maintain the same WSDL end point, at which point the IIS configuration will be where the updates occur. The downside to such a requirement is that it makes rolling back very difficult, should the need arise. Location, Location, Location Not everyone wants the web application to have the descriptively obvious wsrpdefault location, or needs to create a second WSRP site on the same server. The instructions below are from the product team and, while targeted towards making a second site, will work for creating a site with a different name and then remove the old site. You can also change just the name in IIS. Manually Creating a WSRP Producer Site Instructions (NOTE: all executables used are the same ones used by the installer and “wsrpdev” will be the name of the new instance): 1. Copy C:\Oracle\Middleware\WSRPProducerForDotNet\wsrpdefault to C:\Oracle\Middleware\WSRPProducerForDotNet\wsrpdev. 2. Bring up a command window as an administrator 3. Run C:\Oracle\Middleware\WSRPProducerForDotNet\uninstall_resources\IISAppAccelSiteCreator.exe install WSRPProducers wsrpdev "C:\Oracle\Middleware\WSRPProducerForDotNet\wsrpdev" 8678 2.0.50727 4. Run C:\Oracle\Middleware\WSRPProducerForDotNet\uninstall_resources\PermManage.exe add FileSystem C:\Oracle\Middleware\WSRPProducerForDotNet\wsrpdev "NETWORK SERVICE" 3 1 5. Run C:\Oracle\Middleware\WSRPProducerForDotNet\uninstall_resources\PermManage.exe add FileSystem C:\Oracle\Middleware\WSRPProducerForDotNet\wsrpdev EVERYONE 1 1 6. Open up C:\Oracle\Middleware\WSRPProducerForDotNet\wsdl\1.0\WSRPService.wsdl and replace wsrpdefault with wsrpdev 7. Open up C:\Oracle\Middleware\WSRPProducerForDotNet\wsdl\2.0\WSRPService.wsdl and replace wsrpdefault with wsrpdev Tests: 1. Bring up a browser on the host itself and go to http://localhost:8678/wsrpdev/wsdl/1.0/WSRPService.wsdl and make sure that the URLs in the XML returned include the wsrpdev changes you made in step 6. 2. Bring up a browser on the host itself and see if the default sample comes up: http://localhost:8678/wsrpdev/portlets/ASPNET_AJAX_sample/default.aspx 3. Register the producer in WLP and test the portlet. Changing the Port used by WSRP Producer The pre-configured port for the WSRP Producer is 8678. You can change this port by updating both the IIS configuration and C:\Oracle\Middleware\WSRPProducerForDotNet\[WSRP_APP_NAME]\wsdl\1.0\WSRPService.wsdl. Do You Need to Migrate? Oracle Premier Support ended in November of 2010 for AquaLogic Interaction .NET Application Accelerator 1.x and Extended Support ends in November 2012 (see http://www.oracle.com/us/support/lifetime-support/lifetime-support-software-342730.html for other related dates). This means that integration with products released after November of 2010 is not supported. If having such support is the policy within your enterprise, you do indeed need to migrate. If changes in your enterprise cause your current solution with the .NET Accelerator to no longer function properly, you may need to migrate. Migration is a choice, and if the goals of your enterprise are to take full advantage of newer technologies then migration is certainly one activity you should be planning for.

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• Bump the Bill

  - by David Dorf

  I'm writing this from 3,400 feet in the air somewhere between Chicago and Austin. GoGo In-flight strikes again. Is there anywhere I can't get a WiFi connection? While listening to Deacon Blues by Steely Dan and skimming the news, I just came across an interesting article on mobile payments. Remember when I wrote about the iPhone Bump application and its possible use in retail? Well it looks like PayPal updated their mobile payments application to include the bump technology. Now its possible to transfer money between individuals by bumping iPhones. According to the WSJ, Paypal did 24 million transactions in 2008 and 140 million in 2009 on mobile phones. As the technology gets easier to use, that number is bound to increase. Alternatives to Paypal include Google Checkout, Amazon Payments, wireless carriers ("put it on my phone bill"), smart cards (using your phone's SIM card), and iTunes. That last one comes courtesy of a story Joe Skorupa wrote on mobile payments. It looks like Apple allows iPhone apps to take micro-payments via iTunes accounts, so there may come a time when its possible to use your iPhone to make a purchase in a retail store and have your credit card charged via your iTunes account. There are still some improvements in usability to be made before using a phone will be easier than swiping a credit card, but its already better than fussing with cash.

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• How To Clear An Alert - Part 2

  - by werner.de.gruyter

  There were some interesting comments and remarks on the original posting, so I decided to do a follow-up and address some of the issues that got raised... Handling Metric Errors First of all, there is a significant difference between an 'error' and an 'alert'. An 'alert' is the violation of a condition (a threshold) specified for a given metric. That means that the Agent is collecting and gathering the data for the metric, but there is a situation that requires the attention of an administrator. An 'error' on the other hand however, is a failure to collect metric data: The Agent is throwing the error because it cannot determine the value for the metric Whereas the 'alert' guarantees continuity of the metric data, an 'error' signals a big unknown. And the unknown aspect of all this is what makes an error a lot more serious than a regular alert: If you don't know what the current state of affairs is, there could be some serious issues brewing that nobody is aware of... The life-cycle of a Metric Error Clearing a metric error is pretty much the same workflow as a metric 'alert': The Agent signals the error after it failed to execute the metric The error is uploaded to the OMS/repository, where it becomes visible in the Console The error will remain active until the Agent is able to execute the metric successfully. Even though the metric is still getting scheduled and executed on a regular basis, the error will remain outstanding as long as the Agent is not capable of executing the metric correctly Knowing this, the way to fix the metric error should be obvious: Take the 'problem' away, and as soon as the metric is executed again (based on the frequency of the metric), the error will go away. The same tricks used to clear alerts can be used here too: Wait for the next scheduled execution. For those metrics that are executed regularly (like every 15 minutes or so), it's just a matter of waiting those minutes to see the updates. The 'Reevaluate Alert' button can be used to force a re-execution of the metric. In case a metric is executed once a day, this will be a better way to make sure that the underlying problem has been solved. And if it has been, the metric error will be removed, and the regular data points will be uploaded to the repository. And just in case you have to 'force' the issue a little: If you disable and re-enable a metric, it will get re-scheduled. And that means a new metric execution, and an update of the (hopefully) fixed problem. Database server-generated alerts and problem checkers There are various ways the Agent can collect metric data: Via a script or a SQL statement, reading a log file, getting a value from an SNMP OID or listening for SNMP traps or via the DBMS_SERVER_ALERTS mechanism of an Oracle database. For those alert which are generated by the database (like tablespace metrics for 10g and above databases), the Agent just 'waits' for the database to report any new findings. If the Agent has lost the current state of the server-side metrics (due to an incomplete recovery after a disaster, or after an improper use of the 'emctl clearstate' command), the Agent might be still aware of an alert that the database no longer has (or vice versa). The same goes for 'problem checker' alerts: Those metrics that only report data if there is a problem (like the 'invalid objects' metric) will also have a problem if the Agent state has been tampered with (again, the incomplete recovery, and after improper use of 'emctl clearstate' are the two main causes for this). The best way to deal with these kinds of mismatches, is to simple disable and re-enable the metric again: The disabling will clear the state of the metric, and the re-enabling will force a re-execution of the metric, so the new and updated results can get uploaded to the repository. Starting 10gR5, the Agent performs additional checks and verifications after each restart of the Agent and/or each state change of the database (shutdown/startup or failover in case of DataGuard) to catch these kinds of mismatches.

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• Week 24: Karate Kid Chops, The A-Team Runs, and the OPN Team Delivers

  - by sandra.haan

  The 80's called and they want their movies back. With the summer line-up of movies reminding us to wax on and wax off one can start to wonder if there is anything new to look forward to this summer. The OPN Team is happy to report that - yes - there is. As Hannibal would say "I love it when a plan comes together"! And a plan we have; for the past 2 months we've been working to pull together the FY11 Oracle PartnerNetwork Kickoff. Listen in as Judson tells you more. While we can't offer you Bradley Cooper or Jackie Chan we can promise you an exciting line-up of guests including Safra Catz and Charles Phillips. With no lines to wait in or the annoyingly tall guy sitting in front of you this might just be the best thing you see all summer. Register now & Happy New Year, The OPN Communications Team

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• JMX Based Monitoring - Part Four - Business App Server Monitoring

  - by Anthony Shorten

  In the last blog entry I talked about the Oracle Utilities Application Framework V4 feature for monitoring and managing aspects of the Web Application Server using JMX. In this blog entry I am going to discuss a similar new feature that allows JMX to be used for management and monitoring the Oracle Utilities business application server component. This feature is primarily focussed on performance tracking of the product. In first release of Oracle Utilities Customer Care And Billing (V1.x I am talking about), we used to use Oracle Tuxedo as part of the architecture. In Oracle Utilities Application Framework V2.0 and above, we removed Tuxedo from the architecture. One of the features that some customers used within Tuxedo was the performance tracking ability. The idea was that you enabled performance logging on the individual Tuxedo servers and then used a utility named txrpt to produce a performance report. This report would list every service called, the number of times it was called and the average response time. When I worked a performance consultant, I used this report to identify badly performing services and also gauge the overall performance characteristics of a site. When Tuxedo was removed from the architecture this information was also lost. While you can get some information from access.log and some Mbeans supplied by the Web Application Server it was not at the same granularity as txrpt or as useful. I am happy to say we have not only reintroduced this facility in Oracle Utilities Application Framework but it is now accessible via JMX and also we have added more detail into the performance tracking. Most of this new design was working with customers around the world to make sure we introduced a new feature that not only satisfied their performance tracking needs but allowed for finer grained performance analysis. As with the Web Application Server, the Business Application Server JMX monitoring is enabled by specifying a JMX port number in RMI Port number for JMX Business and initial credentials in the JMX Enablement System User ID and JMX Enablement System Password configuration options. These options are available using the configureEnv[.sh] -a utility. These credentials are shared across the Web Application Server and Business Application Server for authorization purposes. Once this is information is supplied a number of configuration files are built (by the initialSetup[.sh] utility) to configure the facility: spl.properties - contains the JMX URL, the security configuration and the mbeans that are enabled. For example, on my demonstration machine: spl.runtime.management.rmi.port=6750 spl.runtime.management.connector.url.default=service:jmx:rmi:///jndi/rmi://localhost:6750/oracle/ouaf/ejbAppConnector jmx.remote.x.password.file=scripts/ouaf.jmx.password.file jmx.remote.x.access.file=scripts/ouaf.jmx.access.file ouaf.jmx.com.splwg.ejb.service.management.PerformanceStatistics=enabled ouaf.jmx.* files - contain the userid and password. The default configuration uses the JMX default configuration. You can use additional security features by altering the spl.properties file manually or using a custom template. For more security options see JMX Security for more details. Once it has been configured and the changes reflected in the product using the initialSetup[.sh] utility the JMX facility can be used. For illustrative purposes I will use jconsole but any JSR160 complaint browser or client can be used (with the appropriate configuration). Once you start jconsole (ensure that splenviron[.sh] is executed prior to execution to set the environment variables or for remote connection, ensure java is in your path and jconsole.jar in your classpath) you specify the URL in the spl.runtime.management.connnector.url.default entry. For example: You are then able to track performance of the product using the PerformanceStatistics Mbean. The attributes of the PerformanceStatistics Mbean are counts of each object type. This is where this facility differs from txrpt. The information that is collected includes the following: The Service Type is captured so you can filter the results in terms of the type of service. For maintenance type services you can even see the transaction type (ADD, CHANGE etc) so you can see the performance of updates against read transactions. The Minimum and Maximum are also collected to give you an idea of the spread of performance. The last call is recorded. The date, time and user of the last call are recorded to give you an idea of the timeliness of the data. The Mbean maintains a set of counters per Service Type to give you a summary of the types of transactions being executed. This gives you an overall picture of the types of transactions and volumes at your site. There are a number of interesting operations that can also be performed: reset - This resets the statistics back to zero. This is an important operation. For example, txrpt is restricted to collecting statistics per hour, which is ok for most people. But what if you wanted to be more granular? This operation allows to set the collection period to anything you wish. The statistics collected will represent values since the last restart or last reset. completeExecutionDump - This is the operation that produces a CSV in memory to allow extraction of the data. All the statistics are extracted (see the Server Administration Guide for a full list). This can be then loaded into a database, a tool or simply into your favourite spreadsheet for analysis. Here is an extract of an execution dump from my demonstration environment to give you an idea of the format: ServiceName, ServiceType, MinTime, MaxTime, Avg Time, # of Calls, Latest Time, Latest Date, Latest User ... CFLZLOUL, EXECUTE_LIST, 15.0, 64.0, 22.2, 10, 16.0, 2009-12-16::11-25-36-932, ASHORTEN CILBBLLP, READ, 106.0, 1184.0, 466.3333333333333, 6, 106.0, 2009-12-16::11-39-01-645, BOBAMA CILBBLLP, DELETE, 70.0, 146.0, 108.0, 2, 70.0, 2009-12-15::12-53-58-280, BPAYS CILBBLLP, ADD, 860.0, 4903.0, 2243.5, 8, 860.0, 2009-12-16::17-54-23-862, LELLISON CILBBLLP, CHANGE, 112.0, 3410.0, 815.1666666666666, 12, 112.0, 2009-12-16::11-40-01-103, ASHORTEN CILBCBAL, EXECUTE_LIST, 8.0, 84.0, 26.0, 22, 23.0, 2009-12-16::17-54-01-643, LJACKMAN InitializeUserInfoService, READ_SYSTEM, 49.0, 962.0, 70.83777777777777, 450, 63.0, 2010-02-25::11-21-21-667, ASHORTEN InitializeUserService, READ_SYSTEM, 130.0, 2835.0, 234.85777777777778, 450, 216.0, 2010-02-25::11-21-21-446, ASHORTEN MenuLoginService, READ_SYSTEM, 530.0, 1186.0, 703.3333333333334, 9, 530.0, 2009-12-16::16-39-31-172, ASHORTEN NavigationOptionDescriptionService, READ_SYSTEM, 2.0, 7.0, 4.0, 8, 2.0, 2009-12-21::09-46-46-892, ASHORTEN ... There are other operations and attributes available. Refer to the Server Administration Guide provided with your product to understand the full et of operations and attributes. This is one of the many features I am proud that we implemented as it allows flexible monitoring of the performance of the product.

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• Oracle Healthcare Data Warehouse Foundations RELEASED!

  - by Glen McCallum

  Since I joined Oracle I've been working on Oracle Healthcare Data Warehouse Foundations (OHDF). It was officially released earlier this month at HIMSS. But for over 2 months prior to that I had to keep it a secret. It was so tough; I didn't even tell my family when they asked me what I was working on. Anyway, OHDF is an enterprise healthcare data model. Unlike Healthcare Transaction Base, OHDF is in 3rd normal form. It is logical and reasonably easy to understand for anyone with some experience in the healthcare domain. OHDF is emerging as the core of Oracle's healthcare business intelligence applications.

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• A Video Chat with OAUG President David Ferguson

  - by Aaron Lazenby

  A week ago, I had a chance to sit down with OAUG president David Ferguson. I was really looking forward to this conversation after the sharp opinion piece David submitted to Profit Online last year about what it takes to implement social CRM in a sales organization.  Here, David shares his thoughts about this year's Collaborate 10 conference, the topics users are exited about, and the work the OAUG will be doing in the next twelve months.

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• Web Services for Info Explorer Zones

  - by Anthony Shorten

  One of the most interesting uses for XAI and Configurable objects is the exposure of a query portal as a Web Service. Let me illustrate this with an example. Say you have an interface that requires a list of data from a number of product tables. In the past you would have to build a java program to do this with SQL then use an application service but it is now possible with just configuration. The first step in the process is to create the SQL you want to use for the interface. It can be any valid static SQL or use host variables for the WHERE clause (we call that filtered). Once you are happy with the SQL (and it performs acceptably) you can incorporate that SQL into a Info-Explorer Zone. You can use any of the explorer zone types but I typically recommend F1-DE-SINGLE as it supports a single SQL statement with multiple filters (up to 15) as well as hidden filters (up to 5). Hidden filters are typically not displayed in the UI for criteria (remember explorer zones can be used on the user Interface as well) but for web services they can be used as normal filters (this means you can use up to 20 filters all up). Once you are happy with the zone, you now need to define it as a Business Service. We have a generic service called FWLZDEXP which allows a explorer zone to be defined as a Business Service. If you open any Business Service based upon FWLZDEXP you will see some examples. The schema is standard and pretty self explanatory in terms of the structure. The schema pattern looks like this: Zone element - maps to the ZONE_CD element and the default value is the zone name you just created. This links the business service to the zone. Filter elements - You name the filters as you like but the mapField is set to Fx_VALUE where x is the filter number corresponding to the filter element in the zone definition. Hidden filter elements - You name the filters as you like but the mapField is set to Hx_VALUE where x is the filter number corresponding to the hidden filter element in the zone definition. results group - this holds the elements of the result set. Each element in your result set has a tagname and is linked to the COL_VALUE mapField and the row element is lists the SEQNO of the column. This corresponds to the column number in the results set in the zone. An example schema is shown below for the F1-USGRACML zone, which returns the access modes for a user group and application service filters. In the example, the userGroup and applicationService elements are the filters and the rows would contain a list of accessModeDescr. This is just a simple example to illustrate the point. There are lots of examples in the product that you can investigate. One recommendation, to save time, is that you copy the schema from one of the examples to save you typing it from scratch. You can simply modify the tags and other elements to suit your needs. Once the Business Service is defined it can simply be defined as a Web Service by registering an XAI Inbound Service using the Business Service definition as a basis. You now have a Web Service based upon a Info Explorer Zone. This is one of my favorite components as it allows interfaces to be simplified. This will be my last blog entry for this year. I hope you all have a great and safe Christmas and an even greater new year. Next year promises to be an exciting year and I look forward to communicating exciting developments we are working on at the moment as they are released.

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• Learn about MySQL with the Authentic MySQL for Beginners course

  - by Antoinette O'Sullivan

  Learn about the MySQL Server and other MySQL products by taking the authentic MySQL for Beginners course. This course covers all the basics from MySQL download and installation, to relational database concepts and database design. This course is your first step to becoming a MySQL administrator. You can take this course through one of the following delivery types: Training-on-Demand: Start the class from your desk, at your base and within 24 hrs of registering. Read Ben Krug on Day 3 of his experience taking the MySQL for Beginners course Training-on-Demand option. Live-Virtual Class: Attend this live class from your own office - no travel required. Choose from a selection of events on the schedule to suit different timezones. Delivery languages include English and German. In-Class event: Attend this class in an education center. Events already on the schedule include:  Location  Date  Delivery Language  Mechelen, Belgium  14 January 2013  English  London, England  5 March 2013  English  Hamburg, Germany  25 March 2013  German  Munich, Germany  3 June 2013  German  Budapest, Hungary  5 February 2013  Hungary  Milan, Italy  11 February 2013  Italian  Rome, Italy  4 March 2013  Italian  Riga, Latvia  18 February 2013  Latvian  Amsterdam, Netherlands  21 May 2013  Dutch  Nieuwegein, Netherlands  18 February 2013  Dutch  Warsaw, Poland  18 February 2013  Polish  Lisbon, Portugal  25 March 2013  European Portugese  Porto, Portugal  25 March 2013  European Portugese  Barcelona, Spain  11 February 2013  Spanish  Madrid, Spain  22 April 2013  Spanish  Nairobi, Kenya  14 January 2013  English  Capetown, South Africa  22 July 2013  English  Pretoria, South Africa  22 April 2013  English  Petaling Jaya, Malaysia  28 January 2013  English  Ottawa, Canada  25 March 2013  English  Toronto, Canada  25 March 2013  English  Montreal, Canada 25 March 2013   English Mexico City, Mexico  14 January 2013   Spanish  San Pedro Garza Garcia, Mexico  5 February 2013  Spanish  Sao Paolo, Brazil  29 January 2013  Brazilian Portugese For more information on this or other courses on the authentic MySQL Curriculum, go to http://oracle.com/education/mysql. Note, many organizations deploy both Oracle Database and MySQL side by side to serve different needs, and as a database professional you can find training courses on both topics at Oracle University! Check out the upcoming Oracle Database training courses and MySQL training courses. Even if you're only managing Oracle Databases at this point of time, getting familiar with MySQL will broaden your career path with growing job demand.

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• Pet Store Loyalty Programs: I'm Not Loyal Yet!

  - by ruth.donohue

  After two years of constantly being asked (aka "pestered) by my now eight-year-old daughter for a dog (or any pet that is more interactive than a goldfish), I've finally compromised with a hamster purely by chance. Friends of ours had recently brought home a female hamster, and (surprise, surprise) two weeks later, they were looking for homes for 11 baby hamster pups. Since the pups were not yet ready to be weaned from their mother, my daughter and I had several weeks to get ready -- and we spent that extra time visiting a number of local pet stores and purchasing an assortment of hamster books, toys, exercise equipment, food, bedding, and cage -- not cheap! Now, I'm usually an online shopper (i.e. I love reading user reviews and comparing prices), but for kids, there is absolutely no online substitute for actually walking into a store and physically picking out something you want. We have two competing pet shops within close proximity to where we live, and I signed up for their rewards programs to get discounts on select items. I'm sure it takes a while to get my data into the system (after all, I did fill out a form the old-fashioned way), but as it has been more than two weeks for one store and over a week for the other, the window of opportunity is getting smaller as we by now pretty much have most of what we think we need. Everything I've purchased has been purely hamster or small animal related, so in an ideal world, the stores would have me easily figured out as a hamster owner. Here is what I would be expecting of a loyalty rewards program: Point me to some useful links, either information provied by the company or external websites where I can learn more. Any value-add a business can provide to make my life easier makes me a much more loyal customer. What things can I expect as a new pet owner? Any hamster communities? Any hamster-related events? Any vets that specialize in small animals in the vicinity? Send me an email with other related products I may be interested in. Upsell and cross-sell to me. We've go the basics and a couple of luxuries, but at this point, I'm pretty excited (surprisingly) about the hamster, and my daughter is footing the bill with her birthday and Christmas money. She and I would be more than happy to spend her money! Get this information to me faster. As I mentioned, my window of opportunity is getting smaller, as eithe rmy daughter's money will run out on other things or we'll start losing the thrill of buying new hamster toys and treats. I realize this is easier said than done, and undoubtedly, the stores are getting value knowing my basic customer information and purchase history. Buth, they could really benefit by delivering a loyalty program that really earned my loyalty. "Goldeen" needs a new water bottle, yogurt chips, and chew toys as he doesn't seem to like the ones we bought. So for now, I'll just go to whichever store is the most convenient. Oh, and just for fun (not related to this post), here are a couple of videos my daughter really got a kick out of watching: Hamster on a Piano Tic in a Spin-Dryer

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• Virtual Box - How to open a .VDI Virtual Machine

  - by [email protected]

   How to open a .VDI Virtual MachineSometimes someone share with us one Virtual machine with extension .VDI, after that we can wonder how and what with?Well the answer is... It is a VirtualBox - Virtual Machine. If you have not downloaded it you can do this easily just follow this post.http://listeningoracle.blogspot.com/2010/04/que-es-virtualbox.htmlor http://oracleoforacle.wordpress.com/2010/04/14/ques-es-virtualbox/Ok, Now with VirtualBox Installed open it and proceed with the following:1. Open the Virtual File Manager. 2. Click on Actions ? Add and select the .VDI file Click "Ok"3. Now we can register the new Virtual Machine - Click New, and Click Next4. Write down a Name for the virtual Machine a proceed to select a Operating System and Version. (In this case it is a Linux (Oracle Enterprise Linux or RedHat)Click Next5. Select the memory amount base for the Virtual Machine (Minimal 1280 for our case) - Click Next6. Select the Disk 11GR2_OEL5_32GB.vdi it was added in the virtual media manager in the step 2. Dont forget let selected Boot hard Disk (Primary Master) . Given it is the only disk assigned to the virtual machine.Click Next7. Click Finish8. This step is important. Once you have click on the settings Button.9. On General option click the advanced settings. Here you must change the default directory to save your Snapshots; my recommendation set it to the same directory where the .Vdi file is. Otherwise you can have the same Virtual Machine and its snapshots in different paths.10. Now Click on System, and proceed to assign the correct memory (If you did not before) Note: Enable "Enable IO APIC" if you are planning to assign more than one CPU to the Virtual Machine.Define the processors for the Virtual machine. If you processor is dual core choose 211. Select the video memory amount you want to assign to the Virtual Machine 12. Associated more storage disk to the Virtual machine, if you have more VDI files. (Not our case)The disk must be selected as IDE Primary Master. 13. Well you can verify the other options, but with these changes you will be able to start the VM.Note: Sometime the VM owner may share some instructions, if so follow his instructions.14. Finally Start the Virtual Machine (Click > Start)

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• Oracle UCM 11g

  - by [email protected]

  Ya se ha lanzado la última versión de Oracle UCM11g. Grandes novedades, sobre todo en la arquitectura del producto, nos hacen ser muy optimistas sobre todo después de ver los resultados de rendimiento y escalabilidad obtenidos.El enlace a toda la información sobre el lanzamiento está aquí:Oracle Enterprise Content Management 11gLas novedades más importantes son:Mejor integración en tu entorno de trabajo: Nueva integración del escritorio: los contenidos se manejan usando herramientas estándares de oficina.Gestión de contenidos web en un clic: que permite a los desarrolladores y editores web acceder y actualizar contenido con un solo clic.Más funcionalidad a través de integraciones con otros productos de Oracle. Unificación del stack tecnológico de gestión de contenidosAhora Oracle ECM Suite 11g unifica todos los repositorios de contenido para facilitar su gestión en una única infraestructura.Infraestructura Oracle Fusion Middleware: Oracle ECM Suite 11g se ha trasladado completamente a la plataforma Oracle Fusion Middleware, con todas las aplicaciones soportadas por Oracle WebLogic Server y gestionado con el cuadro de mando Oracle Enterprise Manager. Rendimiento y escalabilidad ExtremosLos datos de los test de rendimiento son espectaculares corriendo en una máquina Exadata.Podéis ver un vídeo del rendimiento aquí: Bueno... 172 millones de documentos por día!!! y 124 páginas por segundo con 2 cpu's... quien quiere ser el primero en probarlo?

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• JD Edwards World Reporting Made Easy with Real Time Reporting Tools from The GL Company

  Fred talks to Paul Yarwood, US Operations General Manager and Richard Crotty, North America Business Development Manager for The GL Company, an Oracle Certified Partner, and Denise Grills, Senior Director of Marketing and Product Strategy for Oracle's JD Edwards World products. They discuss how the finance department of JD Edwards World customers can have complete control over their management reporting with a true inquiry, consolidation, and reporting solution from The GL Company, freeing up the finance team from being dependent upon IT time and resources.

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• Interview with Java Champion Matjaz B. Juric on Cloud Computing, SOA, and Java EE 6

  - by [email protected]

  In a Java Champion interview Matjaz Juric of Slovenia, head of the Cloud Computing and SOA Competence Centre at the University of Maribor, and professor at the University of Ljubljana, shares insights about cloud computing, SOA and Java EE 6. Juric has worked on performance analysis and optimization of RMI-IIOP, as well as being a member of the BPEL Advisory Board, and a Java mentor and trainer.Regarding BPEL he remarks, "Probably the most important thing to understand is what should be programmed in Java and what should be programmed in BPEL. There is still some confusion. BPEL is for the process logic, while Java is for functionalities. Together, BPEL and Java form a strong alliance and enable faster development and maintenance of enterprise applications and their integrations. On the other hand, the integration between Java and BPEL could be improved. There have been different approaches, including Java snippets. I would like to see an XML data type in Java, without all the hassles with JAXB, mappings, or DOM." Read the rest of the article here.

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