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  • New Analytic settings for the new code

    - by Steve Tunstall
    If you have upgraded to the new 2011.1.3.0 code, you may find some very useful settings for the Analytics. If you didn't already know, the analytic datasets have the potential to fill up your OS hard drives. The more datasets you use and create, that faster this can happen. Since they take a measurement every second, forever, some of these metrics can get in the multiple GB size in a matter of weeks. The traditional 'fix' was that you had to go into Analytics -> Datasets about once a month and clean up the largest datasets. You did this by deleting them. Ouch. Now you lost all of that historical data that you might have wanted to check out many months from now. Or, you had to export each metric individually to a CSV file first. Not very easy or fun. You could also suspend a dataset, and have it not collect data at all. Well, that fixed the problem, didn't it? of course you now had no data to go look at. Hmmmm.... All of this is no longer a concern. Check out the new Settings tab under Analytics... Now, I can tell the ZFSSA to keep every second of data for, say, 2 weeks, and then average those 60 seconds of each minute into a single 'minute' value. I can go even further and ask it to average those 60 minutes of data into a single 'hour' value.  This allows me to effectively shrink my older datasets by a factor of 1/3600 !!! Very cool. I can now allow my datasets to go forever, and really never have to worry about them filling up my OS drives. That's great going forward, but what about those huge datasets you already have? No problem. Another new feature in 2011.1.3.0 is the ability to shrink the older datasets in the same way. Check this out. I have here a dataset called "Disk: I/O opps per second" that is about 6.32M on disk (You need not worry so much about the "In Core" value, as that is in RAM, and it fluctuates all the time. Once you stop viewing a particular metric, you will see that shrink over time, just relax).  When one clicks on the trash can icon to the right of the dataset, it used to delete the whole thing, and you would have to re-create it from scratch to get the data collecting again. Now, however, it gives you this prompt: As you can see, this allows you to once again shrink the dataset by averaging the second data into minutes or hours. Here is my new dataset size after I do this. So it shrank from 6.32MB down to 2.87MB, but i can still see my metrics going back to the time I began the dataset. Now, you do understand that once you do this, as you look back in time to the minute or hour data metrics, that you are going to see much larger time values, right? You will need to decide what size of granularity you can live with, and for how long. Check this out. Here is my Disk: Percent utilized from 5-21-2012 2:42 pm to 4:22 pm: After I went through the delete process to change everything older than 1 week to "Minutes", the same date and time looks like this: Just understand what this will do and how you want to use it. Right now, I'm thinking of keeping the last 6 weeks of data as "seconds", and then the last 3 months as "Minutes", and then "Hours" forever after that. I'll check back in six months and see how the sizes look. Steve 

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  • What You Can Learn from the NFL Referee Lockout

    - by Christina McKeon
    American football is a lot like religion. The fans are devoted followers that take brand loyalty to a whole new level. These fans that worship their teams each week showed that they are powerful customers whose voice has an impact. Yesterday, these fans proved that their opinion could force the hand of a large and powerful institution. With a three-month NFL referee lockout that seemed like it was nowhere close to resolution, the Green Bay Packers and the Seattle Seahawks competed last Monday night. For those of you that might have been out of the news cycle the past few days, Green Bay lost the game due to a controversial call that many experts and analysts agree should have resulted in Green Bay winning the game. Outrage ensued. The NFL had pulled replacement referees from the high school ranks, and these replacements did not have the knowledge and experience to handle high intensity NFL games. Fans protested about their customer experience. Their anger-filled rants were heard in social media, in the headlines of newspapers, on radio, and on national TV. Suddenly, the NFL was moved to reach an agreement with the referees. That agreement was reached late in the night on Wednesday with many believing that the referees had the upper hand forcing the owners into submission. Some might argue that the referees benefited, not the fans. Since the fans wanted qualified and competent referees, I would say the fans did benefit. The referees are scheduled to return to the field this Sunday, so the fans got what they wanted. What can you learn from this negative customer experience? Customers are in control. NFL owners thought they were controlling this situation with the upper hand over referees. The owners figured out they weren’t in control when their fans reacted negatively. Customers can make or break you more now than ever before, which is why it is more important to connect with them, engage them in a personal manner, and create rewarding relationships. Protect your brand. Whether knowingly or unknowingly, the NFL put their brand and each team’s brand at risk with replacement referees. Think about each business decision you make, and how it may impact your brand at different points in time. A decision that results in a gain today could result in a larger loss down the road. Customer experience matters. The NFL likely foresaw declining revenues in ticket sales, merchandising, advertising, and other areas if the lockout continued. While fans primarily spoke with their minds in the days following the Green Bay debacle, their wallets would be the next things to speak. Customer experience directly affects your success and is one of the few areas where you can differentiate your business. What would you do if your brand got such negative attention? Would you be prepared to navigate such stormy waters? Would you be able to prevent such a fiasco? If you don’t have a good answer to these questions, consider joining us October 3-5, 2012 at the Oracle Customer Experience Summit in San Francisco. You’ll have the opportunity to learn even more about customer experience from industry experts such as best-selling author Seth Godin, Paul Hagen and Kerry Bodine from Forrester Research, Inc., George Kembel from the Stanford d.School, Bruce Temkin of The Temkin Group, and Gene Alvarez from Gartner Inc.. There will also be plenty of your peers and customer experience experts available for networking and discussions.

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  • What is the difference between Workcenters, Dashboards, and the Interaction Hub?

    - by Matthew Haavisto
    Oracle Open World has just concluded.  Over the course of the conference, we presented several sessions covering different aspects of the PeopleSoft user experience, including Workcenters, Dashboards, and the PeopleSoft Interaction Hub (formerly known as the PeopleSoft Applications Portal).  Although we've produced collateral on these features and covered them in sessions, it became apparent at the conference that customers still have many questions about the these products, including how they are licensed, how they are installed, what their various purposes are, and how they can be used together synergistically. Let's Start with Licensing and Installation As you may know, we've extended the restricted use license (RUL) for the Interaction Hub.  This grants customers with PeopleTools 8.52 licenses the right to install the Interaction Hub for free for use as specified in the Tools license notes.  Note that this means customers receive a restricted use license for the Interaction Hub that doesn't cost them an additional license fee, but it is a separate product, not part of PeopleTools or PeopleSoft applications, and is a separate installation.  This means customers must provide the infrastructure to install and run the Hub, just like any other application.  The benefits of using the Hub to unify your PeopleSoft user experience can be great.  PeopleSoft applications have not yet delivered instances of the Hub with their products, though they may in the future. Workcenters and Dashboards, on the other hand, are frameworks provided by PeopleTools.  No other license is required, and no additional installation of a separate product is needed (apart from PeopleTools and PeopleSoft applications).  PeopleSoft applications are delivering instances of the workcenters and dashboards with their products.  Some are available now, and more are coming in future releases.  These delivered workcenter and dashboard instances require no additional licenses, and no additional installations beyond Tools and the applications that provide them.  In addition, the workcenter and dashboard frameworks provided by PeopleTools can be used by customers to build their own workcenters and dashboards, and it's quite easy and simple to do so. What are Their Differences?  What Purposes do they Serve? Workcenters, Dashboards and the Interaction Hub appear somewhat similar.  They all contain pagelets, and have some visual characteristics in common.  However, their strengths and purposes are very different, and they were designed to provide different benefits to your PeopleSoft ecosystem. Workcenters and Dashboards have the following characteristics: Designed for specific roles Focus on the daily tasks of those roles Help to streamline the work performed most often Personal view of my work world Makes navigation and search easier and quicker, particularly for transactions and decision support Reports and data needed for day-to-day work Personalizable, but minimal Delivered by PS Apps, but can be altered by customer for their requirements Customers can create their own Workcenters can be used for guided processes  The Interaction Hub is designed to aggregate content from multiple applications, and is is used to unify the user experience of those applications.  It offers a rich, web site-based user experience, and is often used to provide access to infrequently performed activities like benefits enrollment, payroll inquiries, life event changes, onboarding, and so on. Full-featured and robust Centrally administered Pushed to large audience Broad info like Company News Infrequent activities like benefits, not day-to-day tasks Self-service, access to employer info Central launch point for other activities and can navigate to workcenters and dashboards Deployed by customers or consultants, instances not delivered by PeopleSoft (at this time) Content management Unified PS application navigation Although these products are quite different and serve different purposes in your PeopleSoft environment, they can be used together to provide a richer, more efficient and engaging user experience for your all your user communities.

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  • Customers Discuss: Real-World Operational Reporting with Oracle GoldenGate

    - by Irem Radzik
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As businesses leverage business intelligence and analytics for day-to-day decision making, operational reporting solutions become more and more common. While some companies can use their production OLTP system for running operational reports, for many it is too much overhead and performance impact for transaction processing systems.  Oracle GoldenGate’s real-time data integration capabilities enable companies to create a real-time replica of their OLTP systems, dedicated for operational reporting. This instance can be optimized for the reports needed as well such as containing only the tables needed from the source. Oracle GoldenGate has certified solutions for many Oracle applications such as EBusiness Suite, Peoplesoft, JD Edwards, to offload operational reporting to another reporting server that has real-time data feeding from the production system. At Oracle OpenWorld we will be hearing from a panel of Oracle GoldenGate customers how they deployed GoldenGate for operational reporting. Comcast, Turk Telekom, and Raymond James will be sharing their experiences and the benefits achieved when implementing GoldenGate’s solution. If you have performance degradation in your production systems due to reporting or ad-hoc queries, and you will be at OpenWorld, don’t miss this informative session: Real-World Operational Reporting with Oracle GoldenGate: Customer Panel-- Tuesday Oct 2nd 11:45am Mascone West 3005. For other data integration sessions at OpenWorld, please check our Focus-On document.  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} If you cannot attend OpenWorld, please check out related white paper “Using Oracle GoldenGate to Achieve Operational Reporting for Oracle Applications” to learn more.

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  • The Healthy Tension That Mobility Creates

    - by Kathryn Perry
    A guest post by Hernan Capdevila, Vice President, Oracle Fusion Apps In my previous post, I talked about the value of the mobile revolution on businesses and workers. Now let me put on a different hat and view the world from the IT department and the IT leader’s viewpoint. The IT leader has different concerns – around privacy, potential liability of information leakage, and intellectual property protection. These concerns and the leader’s goals create a healthy tension with the users. For example, effective device management becomes a must have for the IT leader, especially if you look at the Android ecosystem as an example. There are benefits to the Android strategy, but there are also drawbacks, such as uniformity – in device management, in operating systems, and in the application taxonomy and capabilities. Whereas, if you compare Android to iOS, Apple's operating system, iOS is more unified, more streamlined, and easier to manage. In either case, this is where mobile device management in the cloud makes good sense. I don't think IT departments should be hosting device management and managing that complexity. It should be a cloud service and I predict it's going to be key for our customers. A New Focus for IT Departments So where does that leave the IT departments? I think their futures are in governance, which is a more strategic play than a tactical one. Device management is tactical and it's the “now” topic. But the mobile phenomenon, if you will, is going to drive significant change in terms of how IT plans, hosts, and deploys enterprise applications. For example, opening up enterprise applications for mobile users presents some challenges unless you deploy more complicated network topologies, such as virtual private networks and threat protection technology. If you really want employees to be mobile you need to remove those kinds of barriers. But I don’t think IT departments want to wrestle with exposing their private enterprise data centers and being responsible for hosted business applications – applications in a sense that they’re making vulnerable to the public world. This opens up a significant need and a significant driver for cloud applications. However, it's not just about taking away the complexity – it's also about taking away the responsibility. Why should every business have to carry the responsibility and figure out all the nuts and bolts of how to protect themselves in this public, mobile world? When you use apps in the cloud, either your vendor or your hosting partner should have figured all that out. They need to assure the business that they are adhering to all sorts of security and compliance regulations so users can be connected and have access to information anywhere anytime. More Ideas and Better Service What’s more interesting is the world of possibilities that the connected, cloud-based world enables. I believe that the one-size-fits-all, uber-best practices, lowest-common denominator-like capabilities will go away. IT will now be able to solve very specific business challenges for the different corporate functions it serves. In this new world, IT will play a key role in enabling different organizations within a company to be best in class and delivering greater value to the line of business managers. IT will actually help to differentiate. Net result is a more agile workforce and business because each department is getting work done its own way.

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  • Chalk Talk with John: What Does User Experience Mean to You?

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Author: John Brunswick The "Chalk Talk with John" series will explore the practical value of Middleware in the context of two fictional communities, shared through analogies aligned to enterprise technology.  This format offers business stakeholders and IT a common language for understanding the benefits of technology in support of their business initiatives, regardless of their current level of technical knowledge. I will endeavor to showcase an episode highlighting business use cases and how technology plays a role in business on a bi-weekly basis. The debut episode highlights the benefits of user experience capabilities supplied by Portal technologies, by juxtaposing the communities of Middleware Fields and Codeaway Valley with regard to the time and effort their residents spend performing everyday tasks.  This comparison provides insight into the benefits of leveraging a common user experience foundation to support the tasks that our employees, customers and partners engage in on a daily basis with our organizations. Take a look and let me know your thoughts! Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Connect with me on Twitter and visit my site for Oracle Fusion Middleware related tips.

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  • How the SPARC T4 Processor Optimizes Throughput Capacity: A Case Study

    - by Ruud
    This white paper demonstrates the architected latency hiding features of Oracle’s UltraSPARC T2+ and SPARC T4 processors That is the first sentence from this technical white paper, but what does it exactly mean? Let's consider a very simple example, the computation of a = b + c. This boils down to the following (pseudo-assembler) instructions that need to be executed: load @b, r1 load @c, r2 add r1,r2,r3 store r3, @a The first two instructions load variables b and c from an address in memory (here symbolized by @b and @c respectively). These values go into registers r1 and r2. The third instruction adds the values in r1 and r2. The result goes into register r3. The fourth instruction stores the contents of r3 into the memory address symbolized by @a. If we're lucky, both b and c are in a nearby cache and the load instructions only take a few processor cycles to execute. That is the good case, but what if b or c, or both, have to come from very far away? Perhaps both of them are in the main memory and then it easily takes hundreds of cycles for the values to arrive in the registers. Meanwhile the processor is doing nothing and simply waits for the data to arrive. Actually, it does something. It burns cycles while waiting. That is a waste of time and energy. Why not use these cycles to execute instructions from another application or thread in case of a parallel program? That is exactly what latency hiding on the SPARC T-Series processors does. It is a hardware feature totally transparent to the user and application. As soon as there is a delay in the execution, the hardware uses these otherwise idle cycles to execute instructions from another process. As a result, the throughput capacity of the system improves because idle cycles are no longer wasted and therefore more jobs can be run per unit of time. This feature has been in the SPARC T-series from the beginning, so why this paper? The difference with previous publications on this topic is in the amount of detail given. How this all works under the hood is fully explained using two example programs. Starting from the assembly language instructions, it is demonstrated in what way these programs execute. To really see what is happening we go down to the processor pipeline level, where the gaps in the execution are, and show in what way these idle cycles are filled by other copies of the same program running simultaneously. Both the SPARC T4 as well as the older UltraSPARC T2+ processor are covered. You may wonder why the UltraSPARC T2+ is included. The focus of this work is on the SPARC T4 processor, but to explain the basic concept of latency hiding at this very low level, we start with the UltraSPARC T2+ processor because it is architecturally a much simpler design. From the single issue, in-order pipelines of this processor we then shift gears and cover how this all works on the much more advanced dual issue, out-of-order architecture of the T4. The analysis and performance experiments have been conducted on both processors. The results depend on the processor, but in all cases the theoretical estimates are confirmed by the experiments. If you're interested to read a lot more about this and find out how things really work under the hood, you can download a copy of the paper here. A paper like this could not have been produced without the help of several other people. I want to thank the co-author of this paper, Jared Smolens, for his very valuable contributions and our highly inspiring discussions. I'm also indebted to Thomas Nau (Ulm University, Germany), Shane Sigler and Mark Woodyard (both at Oracle) for their feedback on earlier versions of this paper. Karen Perkins (Perkins Technical Writing and Editing) and Rick Ramsey at Oracle were very helpful in providing editorial and publishing assistance.

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  • what differs a computer scientist/software engineer to regular people who learn programming language and APIs?

    - by Amumu
    In University, we learn and reinvent the wheel a lot to truly learn the programming concepts. For example, we may learn assembly language to understand, what happens inside the box, and how the system operates, when we execute our code. This helps understanding higher level concepts deeper. For example, memory management like in C is just an abstraction of manually managed memory contents and addresses. The problem is, when we're going to work, usually productivity is required more. I could program my own containers, or string class, or date/time (using POSIX with C system call) to do the job, but then, it would take much longer time to use existing STL or Boost library, which abstract all of those thing and very easy to use. This leads to an issue, that a regular person doesn't need to get through all the low level/under the hood stuffs, who learns only one programming language and using language-related APIs. These people may eventually compete with the mainstream graduates from computer science or software engineer and call themselves programmers. At first, I don't think it's valid to call them programmers. I used to think, a real programmer needs to understand the computer deeply (but not at the electronic level). But then I changed my mind. After all, they get the job done and satisfy all the test criteria (logic, performance, security...), and in business environment, who cares if you're an expert and understand how computer works or not. You may get behind the "amateurs" if you spend to much time learning about how things work inside. It is totally valid for those people to call themselves programmers. This makes me confuse. So, after all, programming should be considered an universal skill? Does programming language and concepts matter or the problems we solve matter? For example, many C/C++ vs Java and other high level language, one of the main reason is because C/C++ features performance, as well as accessing low level facility. One of the main reason (in my opinion), is coding in C/C++ seems complex, so people feel good about it (not trolling anyone, just my observation, and my experience as well. Try to google "C hacker syndrome"). While Java on the other hand, made for simplifying programming tasks to help developers concentrate on solving their problems. Based on Java rationale, if the programing language keeps evolve, one day everyone can map their logic directly with natural language. Everyone can program. On that day, maybe real programmers are mathematicians, who could perform most complex logic (including business logic and academic logic) without worrying about installing/configuring compiler, IDEs? What's our job as a computer scientist/software engineer? To solve computer specific problems or to solve problems in general? For example, take a look at this exame: http://cm.baylor.edu/ICPCWiki/attach/Problem%20Resources/2010WorldFinalProblemSet.pdf . The example requires only basic knowledge about the programming language, but focus more on problem solving with the language. In sum, what differs a computer scientist/software engineer to regular people who learn programming language and APIs? A mathematician can be considered a programmer, if he is good enough to use programming language to implement his formula. Can we programmer do this? Probably not for most of us, since we specialize about computer, not math. An electronic engineer, who learns how to use C to program for his devices, can be considered a programmer. If the programming languages keep being simplified, may one day the software engineers, who implements business logic and create softwares, be obsolete? (Not for computer scientist though, since many of the CS topics are scientific, and science won't change, but technology will).

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  • Need WIF Training?

    - by Your DisplayName here!
    I spend numerous hours every month answering questions about WIF and identity in general. This made me realize that this is still quite a complicated topic once you go beyond the standard fedutil stuff. My good friend Brock and I put together a two day training course about WIF that covers everything we think is important. The course includes extensive lab material where you take standard application and apply all kinds of claims and federation techniques and technologies like WS-Federation, WS-Trust, session management, delegation, home realm discovery, multiple identity providers, Access Control Service, REST, SWT and OAuth. The lab also includes the latest version of the thinktecture identityserver and you will learn how to use and customize it. If you are looking for an open enrollment style of training, have a look here. Or contact me directly! The course outline looks as follows: Day 1 Intro to Claims-based Identity & the Windows Identity Foundation WIF introduces important concepts like conversion of security tokens and credentials to claims, claims transformation and claims-based authorization. In this module you will learn the basics of the WIF programming model and how WIF integrates into existing .NET code. Externalizing Authentication for Web Applications WIF includes support for the WS-Federation protocol. This protocol allows separating business and authentication logic into separate (distributed) applications. The authentication part is called identity provider or in more general terms - a security token service. This module looks at this scenario both from an application and identity provider point of view and walks you through the necessary concepts to centralize application login logic both using a standard product like Active Directory Federation Services as well as a custom token service using WIF’s API support. Externalizing Authentication for SOAP Services One big benefit of WIF is that it unifies the security programming model for ASP.NET and WCF. In the spirit of the preceding modules, we will have a look at how WIF integrates into the (SOAP) web service world. You will learn how to separate authentication into a separate service using the WS-Trust protocol and how WIF can simplify the WCF security model and extensibility API. Day 2 Advanced Topics:  Security Token Service Architecture, Delegation and Federation The preceding modules covered the 80/20 cases of WIF in combination with ASP.NET and WCF. In many scenarios this is just the tip of the iceberg. Especially when two business partners decide to federate, you usually have to deal with multiple token services and their implications in application design. Identity delegation is a feature that allows transporting the client identity over a chain of service invocations to make authorization decisions over multiple hops. In addition you will learn about the principal architecture of a STS, how to customize the one that comes with this training course, as well as how to build your own. Outsourcing Authentication:  Windows Azure & the Azure AppFabric Access Control Service Microsoft provides a multi-tenant security token service as part of the Azure platform cloud offering. This is an interesting product because it allows to outsource vital infrastructure services to a managed environment that guarantees uptime and scalability. Another advantage of the Access Control Service is, that it allows easy integration of both the “enterprise” protocols like WS-* as well as “web identities” like LiveID, Google or Facebook into your applications. ACS acts as a protocol bridge in this case where the application developer doesn’t need to implement all these protocols, but simply uses a service to make it happen. Claims & Federation for the Web and Mobile World Also the web & mobile world moves to a token and claims-based model. While the mechanics are almost identical, other protocols and token types are used to achieve better HTTP (REST) and JavaScript integration for in-browser applications and small footprint devices. Also patterns like how to allow third party applications to work with your data without having to disclose your credentials are important concepts in these application types. The nice thing about WIF and its powerful base APIs and abstractions is that it can shield application logic from these details while you can focus on implementing the actual application. HTH

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  • ArchBeat Link-o-Rama for 2012-06-29

    - by Bob Rhubart
    Backward-compatible vs. forward-compatible: a tale of two clouds | William Vambenepe "There is the Cloud that provides value by requiring as few changes as possible. And there is the Cloud that provides value by raising the abstraction and operation level," says William Vambenepe. "The backward-compatible Cloud versus the forward-compatible Cloud." Vambenepe was a panelist on the recent ArchBeat podcast Public, Private, and Hybrid Clouds. Andrejus Baranovskis's Blog: ADF 11g PS5 Application with Customized BPM Worklist Task Flow (MDS Seeded Customization) Oracle ACE Director Andrejus Baranovskis investigates "how you can customize a standard BPM Task Flow through MDS Seeded customization." Oracle OpenWorld 2012 Music Festival If, after a day spent in sessions at Oracle Openworld, you want nothing more than to head back to your hotel for a quiet evening spent responding to email, please ignore the rest of this message. Because every night from Sept 30 to Oct 4 the streets of San Francisco will pulsate with music from a vast array of bands representing more musical styles than a single human brain an comprehend. It's the first ever Oracle Music Festival, baby, 7:00pm to 1:00am every night. Are those emails that important...? Resource Kit: Oracle Exadata - includes demos, videos, product datasheets, and technical white papers. This free resource kit includes several customer case study videos, two 3D product demos, several product datasheets, and three technical architecture white papers. Registration is required for the who don't already have a free Oracle.com membership account. Some execs contemplate making 'Bring Your Own Device' mandatory | ZDNet "Companies and agencies are recognizing that individual employees are doing a better job of handling and managing their devices than their harried and overworked IT departments – who need to focus on bigger priorities, such as analytics and cloud," says ZDNet SOA blogger Joe McKendrick. Podcast Show Notes: Public, Private, and Hybrid Clouds All three parts of this discussion are now available. Featuring a panel of leading Oracle cloud computing experts, including Dr. James Baty, Mark T. Nelson, Ajay Srivastava, and William Vambenepe, the discussion covers an overview of the various flavors of cloud computing, the importance of standards, Why cloud computing is a paradigm shift—and why it isn't, and advice on what architects need to know to take advantage of the cloud. And for those who prefer reading to listening, a complete transcript is also available. Amazon AMIs and Oracle VM templates (Cloud Migrations) Cloud migration expert Tom Laszewski shares an objective comparison of these two resources. IOUC : Blogs : Read the latest news on the global user group community - June 2012! The June 2012 edition of "Are You a Member Yet?"—the quarterly newsletter about Oracle user group communities around the world. Webcast: Introducing Identity Management 11g R2 - July 19 Date: Thursday, July 19, 2012 Time: 10am PT / 1pm ET Please join Oracle and customer executives for the launch of Oracle Identity Management 11g R2, the breakthrough technology that dramatically expands the reach of identity management to cloud and mobile environments. Thought for the Day "The most important single aspect of software development is to be clear about what you are trying to build." — Bjarne Stroustrup Source: SoftwareQuotes.com

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  • Oracle MAA Part 1: When One Size Does Not Fit All

    - by JoeMeeks
    The good news is that Oracle Maximum Availability Architecture (MAA) best practices combined with Oracle Database 12c (see video) introduce first-in-the-industry database capabilities that truly make unplanned outages and planned maintenance transparent to users. The trouble with such good news is that Oracle’s enthusiasm in evangelizing its latest innovations may leave some to wonder if we’ve lost sight of the fact that not all database applications are created equal. Afterall, many databases don’t have the business requirements for high availability and data protection that require all of Oracle’s ‘stuff’. For many real world applications, a controlled amount of downtime and/or data loss is OK if it saves money and effort. Well, not to worry. Oracle knows that enterprises need solutions that address the full continuum of requirements for data protection and availability. Oracle MAA accomplishes this by defining four HA service level tiers: BRONZE, SILVER, GOLD and PLATINUM. The figure below shows the progression in service levels provided by each tier. Each tier uses a different MAA reference architecture to deploy the optimal set of Oracle HA capabilities that reliably achieve a given service level (SLA) at the lowest cost.  Each tier includes all of the capabilities of the previous tier and builds upon the architecture to handle an expanded fault domain. Bronze is appropriate for databases where simple restart or restore from backup is ‘HA enough’. Bronze is based upon a single instance Oracle Database with MAA best practices that use the many capabilities for data protection and HA included with every Oracle Enterprise Edition license. Oracle-optimized backups using Oracle Recovery Manager (RMAN) provide data protection and are used to restore availability should an outage prevent the database from being able to restart. Silver provides an additional level of HA for databases that require minimal or zero downtime in the event of database instance or server failure as well as many types of planned maintenance. Silver adds clustering technology - either Oracle RAC or RAC One Node. RMAN provides database-optimized backups to protect data and restore availability should an outage prevent the cluster from being able to restart. Gold raises the game substantially for business critical applications that can’t accept vulnerability to single points-of-failure. Gold adds database-aware replication technologies, Active Data Guard and Oracle GoldenGate, which synchronize one or more replicas of the production database to provide real time data protection and availability. Database-aware replication greatly increases HA and data protection beyond what is possible with storage replication technologies. It also reduces cost while improving return on investment by actively utilizing all replicas at all times. Platinum introduces all of the sexy new Oracle Database 12c capabilities that Oracle staff will gush over with great enthusiasm. These capabilities include Application Continuity for reliable replay of in-flight transactions that masks outages from users; Active Data Guard Far Sync for zero data loss protection at any distance; new Oracle GoldenGate enhancements for zero downtime upgrades and migrations; and Global Data Services for automated service management and workload balancing in replicated database environments. Each of these technologies requires additional effort to implement. But they deliver substantial value for your most critical applications where downtime and data loss are not an option. The MAA reference architectures are inherently designed to address conflicting realities. On one hand, not every application has the same objectives for availability and data protection – the Not One Size Fits All title of this blog post. On the other hand, standard infrastructure is an operational requirement and a business necessity in order to reduce complexity and cost. MAA reference architectures address both realities by providing a standard infrastructure optimized for Oracle Database that enables you to dial-in the level of HA appropriate for different service level requirements. This makes it simple to move a database from one HA tier to the next should business requirements change, or from one hardware platform to another – whether it’s your favorite non-Oracle vendor or an Oracle Engineered System. Please stay tuned for additional blog posts in this series that dive into the details of each MAA reference architecture. Meanwhile, more information on Oracle HA solutions and the Maximum Availability Architecture can be found at: Oracle Maximum Availability Architecture - Webcast Maximize Availability with Oracle Database 12c - Technical White Paper

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  • Talking JavaOne with Rock Star Kirk Pepperdine

    - by Janice J. Heiss
    Kirk Pepperdine is not only a JavaOne Rock Star but a Java Champion and a highly regarded expert in Java performance tuning who works as a consultant, educator, and author. He is the principal consultant at Kodewerk Ltd. He speaks frequently at conferences and co-authored the Ant Developer's Handbook. In the rapidly shifting world of information technology, Pepperdine, as much as anyone, keeps up with what's happening with Java performance tuning. Pepperdine will participate in the following sessions: CON5405 - Are Your Garbage Collection Logs Speaking to You? BOF6540 - Java Champions and JUG Leaders Meet Oracle Executives (with Jeff Genender, Mattias Karlsson, Henrik Stahl, Georges Saab) HOL6500 - Finding and Solving Java Deadlocks (with Heinz Kabutz, Ellen Kraffmiller Martijn Verburg, Jeff Genender, and Henri Tremblay) I asked him what technological changes need to be taken into account in performance tuning. “The volume of data we're dealing with just seems to be getting bigger and bigger all the time,” observed Pepperdine. “A couple of years ago you'd never think of needing a heap that was 64g, but today there are deployments where the heap has grown to 256g and tomorrow there are plans for heaps that are even larger. Dealing with all that data simply requires more horse power and some very specialized techniques. In some cases, teams are trying to push hardware to the breaking point. Under those conditions, you need to be very clever just to get things to work -- let alone to get them to be fast. We are very quickly moving from a world where everything happens in a transaction to one where if you were to even consider using a transaction, you've lost." When asked about the greatest misconceptions about performance tuning that he currently encounters, he said, “If you have a performance problem, you should start looking at code at the very least and for that extra step, whip out an execution profiler. I'm not going to say that I never use execution profilers or look at code. What I will say is that execution profilers are effective for a small subset of performance problems and code is literally the last thing you should look at.And what is the most exciting thing happening in the world of Java today? “Interesting question because so many people would say that nothing exciting is happening in Java. Some might be disappointed that a few features have slipped in terms of scheduling. But I'd disagree with the first group and I'm not so concerned about the slippage because I still see a lot of exciting things happening. First, lambda will finally be with us and with lambda will come better ways.” For JavaOne, he is proctoring for Heinz Kabutz's lab. “I'm actually looking forward to that more than I am to my own talk,” he remarked. “Heinz will be the third non-Sun/Oracle employee to present a lab and the first since Oracle began hosting JavaOne. He's got a great message. He's spent a ton of time making sure things are going to work, and we've got a great team of proctors to help out. After that, getting my talk done, the Java Champion's panel session and then kicking back and just meeting up and talking to some Java heads."Finally, what should Java developers know that they currently do not know? “’Write Once, Run Everywhere’ is a great slogan and Java has come closer to that dream than any other technology stack that I've used. That said, different hardware bits work differently and as hard as we try, the JVM can't hide all the differences. Plus, if we are to get good performance we need to work with our hardware and not against it. All this implies that Java developers need to know more about the hardware they are deploying to.”

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  • UPOS RFIDScanner data format

    - by Robert Snyder
    A lot of work that I do currently is based in the OPOS/UPOS world. My company has a device that can read 13.56Mhz tags (RFID), Smart Cards, and Mag Stripe cards. Up until somewhat recently I have only been working with RFID for a very specific scenario. That was to read UltraLight C and Desfire cards. These cards were all setup very specifically so that I could take the data read from those cards and force it into a MSR track2 format. The past couple of weeks, however, I have been working on reading RFID credit cards (since I have a Visa card I've been using mine), and Smart Card credit cards. (The visa card I have has both) In learning how to communicate with SmartCard and reading ISO7816 and EMVCO documents I became a little more familiar with how info is stored. But now I have a question regarding UPOS. The RFID data on my Visa is stored (and read) very similar to how the data is stored and read from the Smart Card on my Visa. Cool. Well in the UPOS spec for SmartCardRW the ReadData method returns a byte array. That's cool, I can just return all that data and then parse it as my heart desires. The RFID though has a LinkedList of Tags. Well this makes sense in terms of my Visa card (reminds me of a question I have in regards to SmartCard, but that is for another question) but what about ULC and Desfire, or for that matter any Mifare card. Pages, Files, Purses don't exactly fit the Tag profile. For instance lets just say I read pages 4-12 on my ULC card. Each page I read is 4 bytes long. Does this mean I have 9 tags in my LinkedList? Is my Tag id the page number? Or then how does that translate to Desfire? I open application 123456 and read file 1 and file 2, Do I have 2 tags? and if so what is my tag id? At least with my Visa I think that I have to use the Tag id (ex 5F24 for my expiration date) and value of {0x15, 0x10, 0x31} Part of me says yes..that makes sense. Another part of me says, "well if that is the case then why doesn't SmartCardRW have Tags?" So that is my question. How do I format my data from those different types of media? or is that the job of my Control Object (the application)? Is so how does it know? The only protocols I have are: // Summary: // Enumerates the available predefined RFID tag protocols the device supports. [Flags] public enum RFIDProtocols { EpcClass0 = 1, RFIDSdt0Plus = 2, EpcClass1 = 4, EpcClass1Gen2 = 8, EpcClass2 = 16, Iso14443A = 4096, Iso14443B = 8192, Iso15693 = 12288, Iso180006B = 16384, Other = 16777216, All = 1073741824, } If I use that well all of my cards that I have are all Iso14443A. I use the ATQA and the SAK to know what type of card I really have. There is no RFID property that lets me specify that. So I'm lost.

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  • Session Sharing with another User on *NIX and Windows

    - by Giri Mandalika
    Oracle Solaris Since Solaris is not widely known for its graphical interface, let's just focus on sharing a terminal session in read-only mode with another user on the same system. Here is an example. eg., % finger Login Name TTY Idle When Where root Super-User pts/1 Sat 16:57 dhcp-amer-vpn-rmdc-a sunperf ??? pts/2 4 Sat 16:41 pitcher.sfbay.sun.com In this example, two users root and sunperf are connected to the same system from two different terminals pts/1 and pts/2 respectively. If the root user wants to show something to sunperf user -- what s/he is doing in her/his terminal, for example, it can be accomplished with the following command. script -a /dev/null | tee -a <target_terminal eg., # script -a /dev/null | tee -a /dev/pts/2 Script started, file is /dev/null # # uptime 5:04pm up 1 day(s), 2:56, 2 users, load average: 0.81, 0.81, 0.81 # # isainfo -v 64-bit sparcv9 applications crc32c cbcond pause mont mpmul sha512 sha256 sha1 md5 camellia kasumi des aes ima hpc vis3 fmaf asi_blk_init vis2 vis popc 32-bit sparc applications crc32c cbcond pause mont mpmul sha512 sha256 sha1 md5 camellia kasumi des aes ima hpc vis3 fmaf asi_blk_init vis2 vis popc v8plus div32 mul32 # # exit Script done, file is /dev/null After the script .. | tee .. command, sunperf user should be able to see the root user's stdin and stdout contents in her/his own terminal until the script session exits in root user's terminal. Since this kind of sharing is based on capturing and redirecting the contents to the target terminal, the users on the receiving end won't be able to see whatever is being edited on initiators' terminal [using editors such as vi]. Also it is not possible to share the session with any connected user on the system unless the initiator has the necessary permissions and privileges. The script utility records everything printed in a terminal session, while the tee utility replicates the contents of the screen capture on to the standard output of the target terimal. The tee utility does not buffer the output - so, the screen capture from the initiators' terminal appears almost right away in the target terminal. Though I never tested, this technique may work on all *NIX and Linux flavors with little or no changes. Also there might be other ways to accomplish this. [Thanks to Sujeet for sharing this tip] Microsoft Windows Most of the Windows users may rely on VNC services to share a desktop session. Another way to share the desktop session is to use the Remote Desktop Connection (RDC) client. Here are the steps. Connect to the target Windows system using Remote Desktop Connection client Launch Windows Task Manager Navigate to the "Users" tab Find the user session that you want to connect to and have full control over as the other user who is currently holding that session Select the user name in Windows Task Manager, right click and choose the option "Remote Control" A window pops up on the other user's session with the message "<USER is requesting to control your session remotely. Do you accept the request?" Once the other user says "Yes", you will be granted access to that session. Since then both users should be able to see the same screen and even control the session from their respective workstations.

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  • BizTalk: Instance Subscription: Details

    - by Leonid Ganeline
    It has interesting behavior and it is not always what we are waiting for. An orchestration can be enlisted with many subscriptions. In other word it can have several Receive shapes. Usually the first Receive uses the Activation subscription but other Receives create the Instance subscriptions. [See “Publish and Subscribe Architecture” in MSDN] Here is a sample process. This orchestration has two receives. It is a typical Sequential Convoy. [See "BizTalk Server 2004 Convoy Deep Dive" in MSDN by Stephen W. Thomas]. Let's experiment started.   There are three typical scenarios. First scenario: everything is OK Activation subscription for the Sample message is created when the orchestration the SampleProcess is enlisted. The Instance subscription is created only when the SampleProcess orchestration instance is started and it is removed when the orchestration instance is ended. So far so good, the Message_2 was delivered exactly in this time interval and was consumed. Second scenario: no consumers Three Sample_2 messages were delivered. One was delivered before the SampleProcess was started and before the instance subscription was created. Second message was delivered in the correct time interval. The third one was delivered after the SampleProcess orchestration was ended and the instance subscription was removed. Note: ·         It was not the first Sample_2 was consumed. It was first in the queue but in was not waiting, it was suspended when it was delivered to the Message Box and didn’t have any subscribers at this moment. The first and the last Sample_2 messages were Suspended (Nonresumable) in the Message Box. For each of this message we have got two (!) service instances associated with this suspended message. One service instance has the ServiceClass of Messaging, and we can see its Error Description:   The second service instance has the ServiceClass of RoutingFailureReport, and we can see its Error Description:   Third scenario: something goes wrong Two Sample_2 messages were delivered. Both were delivered in the same interval when the SampleProcess orchestration was working and the instance subscription was created and was working too. First Sample_2 was consumed. The second Sample_2 has the subscription but the subscriber, the SampleProcess orchestration, will not consume it. After the SampleProcess orchestration is ended (And only after! I will discuss this in the next article.), it is suspended (Nonresumable). In this time only one service instance associated with this kind of scenario is suspended. This service instance has the ServiceClass of Orchestration, and we can see its Error Description: In the Message tab we will see the Sample_2 message in the Suspended (Resumable) status. Note: ·         This behavior looks ambiguous. We see here the orchestration consumes the extra message(s) and gets suspended together with those extra messages. These messages are not consumed in term of “processed by orchestration”. But they are consumed in term of the “delivered to the subscriber”. The receive shape in the orchestration is not received these extra messages. But these messages are routed to the orchestration.     Unified Sequential convoy  Now one more scenario. It is the unified sequential convoy. That means the activation subscription is for the same message type as it for the instance subscription. The Sample_2 message is now the Sample message. For simplicity the SampleProcess orchestration consumes only two Sample messages. Usually the orchestration consumes a lot of messages inside loop, but now it is only two of them. First message starts the orchestration, the second message goes inside this orchestration. Then the next pair of messages follows, and so on. But if the input messages follow in shorter intervals we have got the problem. We lost messages in unpredictable manner. Note: ·         Maybe the better behavior would be if the orchestration removes the instance subscription after the message is consumed, not in the end on the orchestration. Right now it is a “feature” of the BizTalk subscription mechanism.

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  • Replicating between Cloud and On-Premises using Oracle GoldenGate

    - by Ananth R. Tiru
    Do you have applications running on the cloud that you need to connect with the on premises systems. The most likely answer to this question is an astounding YES!  If so, then you understand the importance of keep the data fresh at all times across the cloud and on-premises environments. This is also one of the key focus areas for the new GoldenGate 12c release which we announced couple of week ago via a press release. Most enterprises have spent years avoiding the data “silos” that inhibit productivity. For example, an enterprise which has adopted a CRM strategy could be relying on an on-premises based marketing application used for developing and nurturing leads. At the same time it could be using a SaaS based Sales application to create opportunities and quotes. The sales and the marketing teams which use these systems need to be able to access and share the data in a reliable and cohesive way. This example can be extended to other applications areas such as HR, Supply Chain, and Finance and the demands the users place on getting a consistent view of the data. When it comes to moving data in hybrid environments some of the key requirements include minimal latency, reliability and security: Data must remain fresh. As data ages it becomes less relevant and less valuable—day-old data is often insufficient in today’s competitive landscape. Reliability must be guaranteed despite system or connectivity issues that can occur between the cloud and on-premises instances. Security is a key concern when replicating between cloud and on-premises instances. There are several options to consider when replicating between the cloud and on-premises instances. Option 1 – Secured network established between the cloud and on-premises A secured network is established between the cloud and on-premises which enables the applications (including replication software) running on the cloud and on-premises to have seamless connectivity to other applications irrespective of where they are physically located. Option 2 – Restricted network established between the cloud and on-premises A restricted network is established between the cloud and on-premises instances which enable certain ports (required by replication) be opened on both the cloud and on the on-premises instances and white lists the IP addresses of the cloud and on-premises instances. Option 3 – Restricted network access from on-premises and cloud through HTTP proxy This option can be considered when the ports required by the applications (including replication software) are not open and the cloud instance is not white listed on the on-premises instance. This option of tunneling through HTTP proxy may be only considered when proper security exceptions are obtained. Oracle GoldenGate Oracle GoldenGate is used for major Fortune 500 companies and other industry leaders worldwide to support mission-critical systems for data availability and integration. Oracle GoldenGate addresses the requirements for ensuring data consistency between cloud and on-premises instances, thus facilitating the business process to run effectively and reliably. The architecture diagram below illustrates the scenario where the cloud and the on-premises instance are connected using GoldenGate through a secured network In the above scenario, Oracle GoldenGate is installed and configured on both the cloud and the on-premises instances. On the cloud instance Oracle GoldenGate is installed and configured on the machine where the database instance can be accessed. Oracle GoldenGate can be configured for unidirectional or bi-directional replication between the cloud and on premises instances. The specific configuration details of Oracle GoldenGate processes will depend upon the option selected for establishing connectivity between the cloud and on-premises instances. The knowledge article (ID - 1588484.1) titled ' Replicating between Cloud and On-Premises using Oracle GoldenGate' discusses in detail the options for replicating between the cloud and on-premises instances. The article can be found on My Oracle Support. To learn more about Oracle GoldenGate 12c register for our launch webcast where we will go into these new features in more detail.   You may also want to download our white paper "Oracle GoldenGate 12c Release 1 New Features Overview" I would love to hear your requirements for replicating between on-premises and cloud instances, as well as your comments about the strategy discussed in the knowledge article to address your needs. Please post your comments in this blog or in the Oracle GoldenGate public forum - https://forums.oracle.com/community/developer/english/business_intelligence/system_management_and_integration/goldengate

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  • QCon: A practitioner-driven conference for Developers

    - by Ruma Sanyal
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} QCon [http://www.qconsf.com] started yesterday with the 3-day conference from Monday thru Wednesday, followed by 2 days of tutorials on Thursday and Friday. The conference features over 100 speakers in 6 concurrent tracks daily covering the most timely and innovative topics driving the evolution of enterprise software development today. Oracle and its Cloud Application Foundation products are well represented at this event. Yesterday, Joe Huang, responsible for outbound product management of Oracle's Mobile Application Development Framework (ADF Mobile), discussed hybrid mobile development with Java & HTML5 for iOS and Android. If you missed Joe’s session you can download the presentation from here. Michael Kovacs will be talking tomorrow about how to keep your application data highly available. Michael works with Oracle customers in a pre-sales role to help them understand when and how to use Oracle's technology to solve their business problems. His focus is on Java and technologies like WebLogic and Coherence. His session details can be found here. Lastly, we believe in having fun. So don’t miss the Oracle hospitality reception today at the Hyatt Atrium. See you there!   /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";}

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  • Blink-Data vs Instinct?

    - by Samantha.Y. Ma
    In his landmark bestseller Blink, well-known author and journalist Malcolm Gladwell explores how human beings everyday make seemingly instantaneous choices --in the blink of an eye--and how we “think without thinking.”  These situations actually aren’t as simple as they seem, he postulates; and throughout the book, Gladwell seeks answers to questions such as: 1.    What makes some people good at thinking on their feet and making quick spontaneous decisions?2.    Why do some people follow their instincts and win, while others consistently seem to stumble into error?3.    Why are some of the best decisions often those that are difficult to explain to others?In Blink, Gladwell introduces us to the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Ultimately, Blink reveals that great decision makers aren't those who spend the most time deliberating or analyzing information, but those who focus on key factors among an overwhelming number of variables-- i.e., those who have perfected the art of "thin-slicing.” In Data vs. Instinct: Perfecting Global Sales Performance, a new report sponsored by Oracle, the Economist Intelligence Unit (EIU) explores the roles data and instinct play in decision-making by sales managers and discusses how sales executives can increase sales performance through more effective  territory planning and incentive/compensation strategies.If you are a sales executive, ask yourself this:  “Do you rely on knowledge (data) when you plan out your sales strategy?  If you rely on data, how do you ensure that your data sources are reliable, up-to-date, and complete?  With the emergence of social media and the proliferation of both structured and unstructured data, how do you know that you are applying your information/data correctly and in-context?  Three key findings in the report are:•    Six out of ten executives say they rely more on data than instinct to drive decisions. •    Nearly one half (48 percent) of incentive compensation plans do not achieve the desired results. •    Senior sales executives rely more on current and historical data than on forecast data. Strikingly similar to what Gladwell concludes in Blink, the report’s authors succinctly sum up their findings: "The best outcome is a combination of timely information, insightful predictions, and support data."Applying this insight is crucial to creating a sound sales plan that drives alignment and results.  In the area of sales performance management, “territory programs and incentive compensation continue to present particularly complex challenges in an increasingly globalized market," say the report’s authors. "It behooves companies to get a better handle on translating that data into actionable and effective plans." To help solve this challenge, CRM Oracle Fusion integrates forecasting, quotas, compensation, and territories into a single system.   For example, Oracle Fusion CRM provides a natural integration between territories, which define the sales targets (e.g., collection of accounts) for the sales force, and quotas, which quantify the sales targets. In fact, territory hierarchy is a core analytic dimension to slice and dice sales results, using sales analytics and alerts to help you identify where problems are occurring. This makes territoriesStart tapping into both data and instinct effectively today with Oracle Fusion CRM.   Here is a short video to provide you with a snapshot of how it can help you optimize your sales performance.  

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  • The inevitable Hello World post!

    - by brendonpage
    Greetings to anyone reading this! This is my first of hopefully many posts. I would like to use this post to introduce myself and to let you know what to expect from this blog in future. Okay so a bit about myself. In case you missed the name of this blog, my name is Brendon Page! I am a Software Developer from South Africa and work for a small company who’s main focus is producing software for the kitchen cupboard industry, although from time to time we do produce custom solutions for other industries. I work in a small team of 3, including myself, and am fortunate enough to work from home! I have been involved in IT since 1996, which is when I got my first PC, and started working as a junior programmer in 2003. Outside of work I enjoy playing squash, PC Games and of course LANing with my friends. If I get any free time between all of that I will usually dedicate some of it to a personal project, these are mainly prototypes for an idea I have had or for something that could be useful at work. I was in 2 minds on whether to include a photo of myself. The reason for this was because while I was looking for a suitable photo to use, it dawned on me how much time I dedicate to pulling funny faces in photos! I also realized how little I shave, which I blame completely on working form home. So after much debate here I am, funny face, beard and all!   Now that you know a bit about me lets move onto what expect from this blog. I work predominantly with Microsoft technologies so most if not all of my posts will be related to something Microsoft. Since most of my job entails Software Development you can expect a lot of posts which will deal with the .NET Framework. I am currently working on a large Silverlight project, so my first few posts will be targeted at in that direction. I will be striving to make the content of my posts as useful as possible from both an explanation and code perspective, I aim to include a working solution for every post, which I will put up on my skydrive for download. Here is what I have planned for my next few posts: Where did my session variables go?  Here I will take you through the lessons I learnt the hard way about the ASP.NET session. I am not going to go into to much depth in this post, as there is already a lot of information available on it. I mainly want to cover it in an effort to keep the scope creep of my posts to a minimum, some the solutions I upload will use it and I would like to have a post that I can reference to explain why I am doing something a certain way. Uploading files through SIlverlight Again there is a lot of existing information on this topic, so I wont be going into to much depth, but I will be using the solution from this as a base for my next post. Generating and Displaying DeepZoom images dynamically in Silverlight Well the title pretty much speaks for it’s self on this one. As I mentioned I will be building off the solution that I create in my ‘Uploading files through Silverlight’ post. Securing DeepZoom images using a custom implementation of the MultiScaleTileSource In this post I will look at the privacy issue surrounding the default usage of DeepZoom images in Silverlight and how to overcome it. This makes the use of DeepZoom in privacy conscious applications more viable. Thanks to anyone who actually read this post! I look forward to producing more which will hopefully be helpful to you.

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  • Feynman's inbox

    - by user12607414
    Here is Richard Feynman writing on the ease of criticizing theories, and the difficulty of forming them: The problem is not just to say something might be wrong, but to replace it by something — and that is not so easy. As soon as any really definite idea is substituted it becomes almost immediately apparent that it does not work. The second difficulty is that there is an infinite number of possibilities of these simple types. It is something like this. You are sitting working very hard, you have worked for a long time trying to open a safe. Then some Joe comes along who knows nothing about what you are doing, except that you are trying to open the safe. He says ‘Why don’t you try the combination 10:20:30?’ Because you are busy, you have tried a lot of things, maybe you have already tried 10:20:30. Maybe you know already that the middle number is 32 not 20. Maybe you know as a matter of fact that it is a five digit combination… So please do not send me any letters trying to tell me how the thing is going to work. I read them — I always read them to make sure that I have not already thought of what is suggested — but it takes too long to answer them, because they are usually in the class ‘try 10:20:30’. (“Seeking New Laws”, page 161 in The Character of Physical Law.) As a sometime designer (and longtime critic) of widely used computer systems, I have seen similar difficulties appear when anyone undertakes to publicly design a piece of software that may be used by many thousands of customers. (I have been on both sides of the fence, of course.) The design possibilities are endless, but the deep design problems are usually hidden beneath a mass of superfluous detail. The sheer numbers can be daunting. Even if only one customer out of a thousand feels a need to express a passionately held idea, it can take a long time to read all the mail. And it is a fact of life that many of those strong suggestions are only weakly supported by reason or evidence. Opinions are plentiful, but substantive research is time-consuming, and hence rare. A related phenomenon commonly seen with software is bike-shedding, where interlocutors focus on surface details like naming and syntax… or (come to think of it) like lock combinations. On the other hand, software is easier than quantum physics, and the population of people able to make substantial suggestions about software systems is several orders of magnitude bigger than Feynman’s circle of colleagues. My own work would be poorer without contributions — sometimes unsolicited, sometimes passionately urged on me — from the open source community. If a Nobel prize winner thought it was worthwhile to read his mail on the faint chance of learning a good idea, I am certainly not going to throw mine away. (In case anyone is still reading this, and is wondering what provoked a meditation on the quality of one’s inbox contents, I’ll simply point out that the volume has been very high, for many months, on the Lambda-Dev mailing list, where the next version of the Java language is being discussed. Bravo to those of my colleagues who are surfing that wave.) I started this note thinking there was an odd parallel between the life of the physicist and that of a software designer. On second thought, I’ll bet that is the story for anybody who works in public on something requiring special training. (And that would be pretty much anything worth doing.) In any case, Feynman saw it clearly and said it well.

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  • Let Me Show You Something: Instagram, Vine and Snapchat for Brands

    - by Mike Stiles
    While brands are well aware of how much more impactful images are than text-only posts on social channels, today you’re additionally being presented with platform after additional platform for hosting, doctoring and sharing photos and videos.  Can you play in every sandbox? And if you do, can you be brilliant on all of them? As has usually been the case, so far brands are sticking their toes into new platforms while not actually committing to them, or strategizing for them, or resourcing them. TrackMaven found of the 123 F500 companies using Instagram, only 22% of them are active on it. Likewise, research from Simply Measured found brands are indeed jumping in, with the number establishing a presence on Instagram up 55% over the past year. Users want them there…brand engagement has exploded 350%, and over 1/3 of the top brands have at least 10,000 followers. BUT…the top 10 brands are generating 33% of all posts, reaping 83% of all engagement. Things are also growing on Twitter’s Vine, the 6-second looping video app that hit 40 million users in August. The 7th Chamber says 5 tweets a second contain a Vine link. Other studies say branded Vines are 4 times more likely to be shared and seen than rank-and-file branded videos. Why? Users know that even if a video is pure junk, they won’t get robbed of too much of their valuable time. Vine is always upgrading so you can make sure your videos are worth viewers’ time. You can now edit videos, and save & work on several projects concurrently. What you can’t do is upload a finely crafted video into Vine, but you can do that with Instagram. The key to success? Same as with all other content; make it of value. Deliver a laugh or a lesson or both. How-to, behind the scenes peeks, contests, demos, all make sense in the short video format. Or follow Nash Grier’s example, which is to just have fun with and connect to your viewers, earning their trust that your next Vine will be as good as the last. Nash is only 15, has over 1.4 million followers, and adds about 100,000 a week. He broke out when one of his videos was re-Vined by some other kid with 300,000 followers. Make good stuff, get it in front of influencers, and your brand Vines could break out as well. Then there’s Snapchat, the “this photo will self destruct” platform. How can that be of use to brands besides offering coupons that really expire? The jury is out. But with an audience of over 100 million and a valuation of $800 million, media-with-a-time-limit is compelling. Now there’s “Snapchat Stories” that can last 24 hours and be shared to the public at large. You might be able to capitalize on how much more focus gets put on content when there’s a time limit on its availability. The underlying truth to all of this is, these are all tools. Very cool, feature rich tools, but tools. You can give the exact same art kit to 5 different people and you’d get back 5 very different works, ranging from worthless garbage to masterpiece. Brands are being called upon to be still and moving image artists. That’s what your customers are used to seeing, from a variety of sources. Commit to communicating with them accordingly. @mikestiles Photo: stock.xchng

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  • OPN Specialized Latest News (15th November)

    - by swalker
    HELPING YOU TO SPECIALIZE WebCenter Implementation Specialist Exam Preparation Webcasts: WebCenter Content And WebCenter Portal Oracle Partner Network would like to invite you to Refresh Courses for WebCenter Content and WebCenter Portal, to help partners to prepare for the WebCenter Implementation Specialist EXAMS. This is a 3 hours intensive refresher partner-only training session, providing attendees with an overview of WebCenter Content and WebCenter Portal functions and related topics. After the refresher part you will be able to take the relevant Implementation Specialist EXAM depending on your personal focus. NOTE: This is only suitable for experienced WebCenter Content or WebCenter Portal practitioners Who should attend? Partner Consultants who want to become an Oracle WebCenter Content or a WebCenter Portal Certified Implementation Specialist or both, that will help them to differentiate themselves in front of customers and support their Companies to become Specialized. Webcast Details: Click here to read more... Specialized Partners Only! New Service to Promote Your Events The Partner Event Publisher has just been made available to all specialized partners in EMEA.  Partners now have the opportunity to publish their events to the Oracle.com/events site and spread the word on their upcoming live in-person and/or live webcast events. Click here to read more information and watch a short video demo. VADs Get Specialized Effective November 1, 2011 , VADs, with a valid Value Added Distributor Agreement will no longer be required to meet customer reference requirements outlined in the business criteria section in order to become specialized. VADs must continue meet all other business and competency criteria set forth in the applicable Knowledge Zone prior to specialization approval. New Certification Pillar Axiom 600 Storage System Your opportunity to take the Pillar Axiom 600 Storage System Essentials (1Z0-581) Exam is vailable now in beta. Pass the exam so you can become a Pillar Axiom 600 Storage Systems Implementation Specialist! Free vouchers are available for Oracle Partners! If you would like to receive a free Beta exam voucher, please send your request to [email protected] and include your name, business email address, company, and the Exam name Pillar Axiom 600 Storage System Essentials Beta exam. New Certification Available: Oracle Utilities Customer Care and Billing Oracle Utilities Customer Care and Billing 2 Essentials (1Z0-562) is a solution designed to help you meet market windows and regulatory deadlines while enjoying a low total cost of ownership and a high return on investment. Take the exam now to become an  Oracle Utilities Customer Care and Billing 2 Essentials Implementation Specialists. MEASURING YOUR SUCCESS We had 1674 Specialized Partners covering 5364 Specializations. Please note that due to OPN contract renewals at any given point in time there are valid Specialized Partners and Specializations which are temporarily not captured in the total statistics. An incremental 1961 individuals were accredited as Implementation Specialists giving an EMEA cumulative total of 9598 Implementation Specialists 26 ISVs obtained one or more Ready's, for a total of 53 Ready's Don't forget! You can submit your own press releases to Oracle! Every time you achieve specialization we'd like to support you getting the message out! Press guidelines and a submission link can be found on the OPN Portal here.

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  • Advanced Record-Level Business Intelligence with Inner Queries

    - by gt0084e1
    While business intelligence is generally applied at an aggregate level to large data sets, it's often useful to provide a more streamlined insight into an individual records or to be able to sort and rank them. For instance, a salesperson looking at a specific customer could benefit from basic stats on that account. A marketer trying to define an ideal customer could pull the top entries and look for insights or patterns. Inner queries let you do sophisticated analysis without the overhead of traditional BI or OLAP technologies like Analysis Services. Example - Order History Constancy Let's assume that management has realized that the best thing for our business is to have customers ordering every month. We'll need to identify and rank customers based on how consistently they buy and when their last purchase was so sales & marketing can respond accordingly. Our current application may not be able to provide this and adding an OLAP server like SSAS may be overkill for our needs. Luckily, SQL Server provides the ability to do relatively sophisticated analytics via inner queries. Here's the kind of output we'd like to see. Creating the Queries Before you create a view, you need to create the SQL query that does the calculations. Here we are calculating the total number of orders as well as the number of months since the last order. These fields might be very useful to sort by but may not be available in the app. This approach provides a very streamlined and high performance method of delivering actionable information without radically changing the application. It's also works very well with self-service reporting tools like Izenda. SELECT CustomerID,CompanyName, ( SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID ) As Orders, DATEDIFF(mm, ( SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) ,getdate() ) AS MonthsSinceLastOrder FROM Customers Creating Views To turn this or any query into a view, just put CREATE VIEW AS before it. If you want to change it use the statement ALTER VIEW AS. Creating Computed Columns If you'd prefer not to create a view, inner queries can also be applied by using computed columns. Place you SQL in the (Formula) field of the Computed Column Specification or check out this article here. Advanced Scoring and Ranking One of the best uses for this approach is to score leads based on multiple fields. For instance, you may be in a business where customers that don't order every month require more persistent follow up. You could devise a simple formula that shows the continuity of an account. If they ordered every month since their first order, they would be at 100 indicating that they have been ordering 100% of the time. Here's the query that would calculate that. It uses a few SQL tricks to make this happen. We are extracting the count of unique months and then dividing by the months since initial order. This query will give you the following information which can be used to help sales and marketing now where to focus. You could sort by this percentage to know where to start calling or to find patterns describing your best customers. Number of orders First Order Date Last Order Date Percentage of months order was placed since last order. SELECT CustomerID, (SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) As Orders, (SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS LastOrder, (SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS FirstOrder, DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) AS MonthsSinceFirstOrder, 100*(SELECT COUNT(DISTINCT 100*DATEPART(yy,OrderDate) + DATEPART(mm,OrderDate)) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) / DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) As OrderPercent FROM Customers

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  • Mobile Deals: the Consumer Wants You in Their Pocket

    - by Mike Stiles
    Mobile deals offer something we talk about a lot in social marketing, relevant content. If a consumer is already predisposed to liking your product and gets a timely deal for it that’s easy and convenient to use, not only do you score on the marketing side, it clearly generates some of that precious ROI that’s being demanded of social. First, a quick gut-check on the public’s adoption of mobile. Nielsen figures have 55.5% of US mobile owners using smartphones. If young people are indeed the future, you can count on the move to mobile exploding exponentially. Teens are the fastest growing segment of smartphone users, and 58% of them have one. But the largest demographic of smartphone users is 25-34 at 74%. That tells you a focus on mobile will yield great results now, and even better results straight ahead. So we can tell both from statistics and from all the faces around you that are buried in their smartphones this is where consumers are. But are they looking at you? Do you have a valid reason why they should? Everybody likes a good deal. BIA/Kelsey says US consumers will spend $3.6 billion this year for daily deals (the Groupons and LivingSocials of the world), up 87% from 2011. The report goes on to say over 26% of small businesses are either "very likely" or "extremely likely" to offer up a deal in the next 6 months. Retail Gazette reports 58% of consumers shop with coupons, a 40% increase in 4 years. When you consider that a deal can be the impetus for a real-world transaction, a first-time visit to a store, an online purchase, entry into a loyalty program, a social referral, a new fan or follower, etc., that 26% figure shows us there’s a lot of opportunity being left on the table by brands. The existing and emerging technologies behind mobile devices make the benefits of offering deals listed above possible. Take how mobile payment systems are being tied into deal delivery and loyalty programs. If it’s really easy to use a coupon or deal, it’ll get used. If it’s complicated, it’ll be passed over as “not worth it.” When you can pay with your mobile via technologies that connects store and user, you get the deal, you get the loyalty credit, you pay, and your receipt is uploaded, all in one easy swipe. Nothing to keep track of, nothing to lose or forget about. And the store “knows” you, so future offers will be based on your tastes. Consider the endgame. A customer who’s a fan of your belt buckle store’s Facebook Page is in one of your physical retail locations. They pull up your app, because they’ve gotten used to a loyalty deal being offered when they go to your store. Voila. A 10% discount active for the next 30 minutes. Maybe the app also surfaces social references to your brand made by friends so they can check out a buckle someone’s raving about. If they aren’t a fan of your Page or don’t have your app, perhaps they’ve opted into location-based deal services so you can still get them that 10% deal while they’re in the store. Or maybe they’ve walked in with a pre-purchased Groupon or Living Social voucher. They pay with one swipe, and you’ve learned about their buying preferences, credited their loyalty account and can encourage them to share a pic of their new buckle on social. Happy customer. Happy belt buckle company. All because the brand was willing to use the tech that’s available to meet consumers where they are, incentivize them, and show them how much they’re valued through rewards.

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  • Get to Know a Candidate (3 of 25): Virgil Goode&ndash;Constitution Party

    - by Brian Lanham
    DISCLAIMER: This is not a post about “Romney” or “Obama”. This is not a post for whom I am voting. Information sourced for Wikipedia. Meet Virgil Goode of the Constitution Party Goode was served as a Republican member of the United States House of Representatives from 1997 to 2009. He represented the 5th congressional district of Virginia. Goode was born in Richmond, Virginia, the son of Alice Clara (née Besecker) and Virgil Hamlin Goode. He has spent most of his life in Rocky Mount. Goode graduated with a B.A. from the University of Richmond (Phi Beta Kappa) and with a J.D. from the University of Virginia School of Law. He also is a member of Lambda Chi Alpha Fraternity and served in the Army National Guard from 1969 to 1975. Goode grew up as a Democrat. He entered politics soon after graduating from law school. At the age of 27, he won a special election to the state Senate from a Southside district as an independent after the death of the Democratic incumbent. One of his major campaign focuses at the time was advocacy for the Equal Rights Amendment. Soon after being elected, he joined the Democrats. Goode wore his party ties very loosely. He became famous for his support of the tobacco industry, expressing his fear that "his elderly mother would be denied 'the one last pleasure' of smoking a cigarette on her hospital deathbed." He was an ardent defender of gun rights while being an enthusiastic supporter of L. Douglas Wilder, who later became the first elected black governor in the history of the United States. At the Democratic Party's state political convention in 1985, Goode nominated Wilder for lieutenant governor. However, while governor, Wilder cracked down on the sale of guns in the state. After the 1995 elections resulted in a 20–20 split between Democrats and Republicans in the State Senate, Goode seriously considered voting with the Republicans on organizing the chamber. Had he done so, the State Senate would have been under Republican control for the first time since Reconstruction (the Republicans ultimately won control outright in 1999). Goode's actions at the time "forced his party to share power with Republican lawmakers in the state legislature," which further upset the Democratic Party. Goode is on the ballot in CA, FL, ID, IO, LA, MI, MN, MS, MI, NJ, NM, NY, NV, ND, OH, SC, SD, TN, UT, VA, WA, WI, WY.  He is a write-in candidate in CA, CT, DC, GA, IL, IN, ME, MD, MA, MO, NC, TX, VT, WV Constitution Party This party was founded as the “U.S. Taxpayers’ Party” and considers itself conservative. The party's platform is predicated on the principles of the nation's founding documents. The party puts a large focus on immigration, calling for stricter penalties towards illegal immigrants and a moratorium on legal immigration until all federal subsidies to immigrants are discontinued.The party absorbed the American Independent Party, originally founded for George Wallace's 1968 presidential campaign. The American Independent Party of California has been an affiliate of the Constitution Party since its founding; however, current party leadership is disputed and the issue is in court to resolve this conflict. The Constitution Party has some substantial support from the Christian Right and in 2010 achieved major party status in Colorado. Learn more about Virgil Goode and Constitution Party on Wikipedia.

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