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• Building a Redundant / Distributed Application

  - by MattW

  This is more of a "point me in the right direction" question. My team of three and I have built a hosted web app that queues and routes customer chat requests to available customer service agents (It does other things as well, but this is enough background to illustrate the issue). The basic dev architecture today is: a single page ajax web UI (ASP.NET MVC) with floating chat windows (think Gmail) a backend Windows service to queue and route the chat requests this service also logs the chats, calculates service levels, etc a Comet server product that routes data between the web frontend and the backend Windows service this also helps us detect which Agents are still connected (online) And our hardware architecture today is: 2 servers to host the web UI portion of the application a load balancer to route requests to the 2 different web app servers a third server to host the SQL Server DB and the backend Windows service responsible for queuing / delivering chats So as it stands today, one of the web app servers could go down and we would be ok. However, if something would happen to the SQL Server / Windows Service server we would be boned. My question - how can I make this backend Windows service logic be able to be spread across multiple machines (distributed)? The Windows service is written to accept requests from the Comet server, check for available Agents, and route the chat to those agents. How can I make this more distributed? How can I make it so that I can distribute the work of the backend Windows service can be spread across multiple machines for redundancy and uptime purposes? Will I need to re-write it with distributed computing in mind? I should also note that I am hosting all of this on Rackspace Cloud instances - so maybe it is something I should be less concerned about? Thanks in advance for any help!

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• Do support sites like stackoverflow upset the paid-support open source model?

  - by ajax81

  In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the StackExchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, StackOverflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc? Thanks in advance!

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• System testing - making sure the system conforms to specification. Validation?

  - by user970696

  After weeks of research I have nearly completed my thesis, yet I am unable to clear up my confusion contained in all previous threads here (and in many books): During system testing, we check the system function against system analysis (functional system design) - but that would fit to a definition of verification according to many books. But I follow ISO12207, which considers all testing as validation (making sure work product meets requirement for intended use). How can I justify that unit testing or system testing is validation, even though when I check it against specification? Which fullfils the definiton of verification? When testing that e.g. "Save button" works, is it validation? This picture shows my understanding of V&V, so different from many other sources, including ISTQB etc. Essential problem I have is that a book using the same picture also states on another place that: test activities in the area of validation are usability, alpha and beta testing. For verification, testable system requirements are defined whose correct implementation can be tested through system tests. Isn't that the opposite of what the picture says? Most books present the following picture, where validation is just making sure that customer needs are satisfied. Mind you that according to ISO, validation activity is testing.

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• Was API hooking done as needed for Stuxnet to work? I don't think so

  - by The Kaykay

  Caveat: I am a political science student and I have tried my level best to understand the technicalities; if I still sound naive please overlook that. In the Symantec report on Stuxnet, the authors say that once the worm infects the 32-bit Windows computer which has a WINCC setup on it, Stuxnet does many things and that it specifically hooks the function CreateFileA(). This function is the route which the worm uses to actually infect the .s7p project files that are used to program the PLCs. ie when the PLC programmer opens a file with .s7p the control transfers to the hooked function CreateFileA_hook() instead of CreateFileA(). Once Stuxnet gains the control it covertly inserts code blocks into the PLC without the programmers knowledge and hides it from his view. However, it should be noted that there is also one more function called CreateFileW() which does the same task as CreateFileA() but both work on different character sets. CreateFileA works with ASCII character set and CreateFileW works with wide characters or Unicode character set. Farsi (the language of the Iranians) is a language that needs unicode character set and not ASCII Characters. I'm assuming that the developers of any famous commercial software (for ex. WinCC) that will be sold in many countries will take 'Localization' and/or 'Internationalization' into consideration while it is being developed in order to make the product fail-safe ie. the software developers would use UNICODE while compiling their code and not just 'ASCII'. Thus, I think that CreateFileW() would have been invoked on a WINCC system in Iran instead of CreateFileA(). Do you agree? My question is: If Stuxnet has hooked only the function CreateFileA() then based on the above assumption there is a significant chance that it did not work at all? I think my doubt will get clarified if: my assumption is proved wrong, or the Symantec report is proved incorrect. Please help me clarify this doubt. Note: I had posted this question on the general stackexchange website and did not get appropriate responses that I was looking for so I'm posting it here.

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• Book Review&ndash;Getting Started With OAuth 2.0

  - by Lori Lalonde

  Getting Started With OAuth 2.0, by Ryan Boyd, provides an introduction to the latest version of the OAuth protocol. The author starts off by exploring the origins of OAuth, along with its importance, and why developers should care about it. The bulk of this book involves a discussion of the various authorization flows that developers will need to consider when developing applications that will incorporate OAuth to manage user access and authorization. The author explains in detail which flow is appropriate to use based on the application being developed, as well as how to implement each type with step-by-step examples. Note that the examples in the book are focused on the Google and Facebook APIs. Personally, I would have liked to see some examples with the Twitter API as well. In addition to that, the author also discusses security considerations, error handling (what is returned if the access request fails), and access tokens (when are access tokens refreshed, and how access can be revoked). This book provides a good starting point for those developers looking to understand what OAuth is and how they can leverage it within their own applications. The book wraps up with a list of tools and libraries that are available to further assist the developer in exploring the APIs supporting the OAuth specification. I highly recommend this book as a must-read for developers at all levels that have not yet been exposed to OAuth. The eBook format of this book was provided free through O'Reilly's Blogger Review program. This book can be purchased from the O'Reilly book store at: : http://shop.oreilly.com/product/0636920021810.do

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• Remote Debugging

  - by Pemdas

  Obviously, the easiest way to solve a bug is to be able to reproduce it in house. However, sometimes that is not practical. For starters, users are often not very good at providing you with useful information. Costumer Service: "what seems to be the issue?" User: "It crashed!" To further compound that, sometimes the bug only occurs under certain environmentally conditions that can not be adequately replicated in house. With that in mind, it is important to build some sort of diagnostic framework into your product. What type of solutions have you seen or used in your experience? Logging seems to be the predominate method, which makes sense. We have a fairly sophisticated logging frame work in place with different levels of verbosity and the ability to filter on specific modules (actually we can filter down to the granularity of a single file). Error logs are placed strategically to manufacture a pretty good representation of a stack trace when an error occurs. We don't have the luxury of 10 million terabytes of disk space since I work on embedded platforms, so we have two ways of getting them off the system: a serial port and a syslog server. However, an issue we run into sometimes is actually getting the user to turn the logs on. Our current framework often requires some user interaction.

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• Run database checks but omit large tables or filegroups - New option in Ola Hallengren's Scripts

  - by Greg Low

  One of the things I've always wanted in DBCC CHECKDB is the option to omit particular tables from the check. The situation that I often see is that companies with large databases often have only one or two very large tables. They want to run a DBCC CHECKDB on the database to check everything except those couple of tables due to time constraints. I posted a request on the Connect site about time some time ago: https://connect.microsoft.com/SQLServer/feedback/details/611164/dbcc-checkdb-omit-tables-option The workaround from the product team was that you could script out the checks that you did want to carry out, rather than omitting the ones that you didn't. I didn't overly like this as a workaround as clients often had a very large number of objects that they did want to check and only one or two that they didn't. I've always been impressed with the work that our buddy Ola Hallengren has done on his maintenance scripts. He pinged me recently about my old Connect item and said he was going to implement something similar. The good news is that it's available now. Here are some examples he provided of the newly-supported syntax: EXECUTE dbo.DatabaseIntegrityCheck @Databases = 'AdventureWorks', @CheckCommands = 'CHECKDB' EXECUTE dbo.DatabaseIntegrityCheck @Databases = 'AdventureWorks', @CheckCommands = 'CHECKALLOC,CHECKTABLE,CHECKCATALOG', @Objects = 'AdventureWorks.Person.Address' EXECUTE dbo.DatabaseIntegrityCheck @Databases = 'AdventureWorks', @CheckCommands = 'CHECKALLOC,CHECKTABLE,CHECKCATALOG', @Objects = 'ALL_OBJECTS,-AdventureWorks.Person.Address' EXECUTE dbo.DatabaseIntegrityCheck @Databases = 'AdventureWorks', @CheckCommands = 'CHECKFILEGROUP,CHECKCATALOG', @FileGroups = 'AdventureWorks.PRIMARY' EXECUTE dbo.DatabaseIntegrityCheck @Databases = 'AdventureWorks', @CheckCommands = 'CHECKFILEGROUP,CHECKCATALOG', @FileGroups = 'ALL_FILEGROUPS,-AdventureWorks.PRIMARY' Note the syntax to omit an object from the list of objects and the option to omit one filegroup. Nice! Thanks Ola! You'll find details here: http://ola.hallengren.com/  

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• Distributed Development Tools -- (Version control and Project Management)

  - by Macy Abbey

  I've recently become responsible for choosing which source control and project management software to use for a company that employs me. Currently it uses Jira (project management) and Subversion (version control). I know there are many other options out there -- the ones I know about are all in this article http://mashable.com/2010/07/14/distributed-developer-teams/ . I'm leaning towards recommending they just stay with what they have as it seems workable and any change would have to be worth the cost of switching to say github/basecamp or some other solution. Some details on the team: It's a distributed development shop. Meetings of the whole team in one room are rare. It's currently a very small development team (three developers). The project management software is used by developers and a product manager or two. What are you experiences with version control and project management web applications? Are there any you would recommend and you think are worth the switching cost of time to learn new services / implementing the change? Edit: After educating myself further on the options it appears DVCS offer powerful benefits that may be worth investing in now as opposed to later in the company's lifetime when the switching cost is higher: I'm a Subversion geek, why I should consider or not consider Mercurial or Git or any other DVCS?

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• Oracle Launches Mobile Applications User Experience Design Patterns

  - by ultan o'broin

  OK, you heard Joe Huang (@JoeHuang_Oracle) Product Manager for Oracle Application Development Framework (ADF) Mobile. If you're an ADF developer, or a Java (yeah, Java in iOS) developer, well now you're a mobile developer as well. And, using the newly launched Applications User Experience (UX) team's Mobile UX Design Patterns, you're a UX developer rockstar too, offering users so much more than just cool functionality. Mobile Design Pattern for Inline Actions Mobile design requires a different way of thinking. Use Oracle’s mobile design patterns to design iPhone, Android, or browser-based smartphone apps. Oracle's sharing these cutting edge mobile design patterns and their baked-in, scientifically proven usability to enable Oracle customers and partners to build mobile apps quickly. The design patterns are common solutions that developers can easily apply across all application suites. Crafted by the UX team's insight into Oracle Fusion Middleware, the patterns are designed to work with the mobile technology provided by the Oracle Application Development Framework. Other great UX-related information on using ADF Mobile to design task flows and the development experience on offer are on the ADF EMG podcast series. Check out FXAer Brian 'Bex' Huff (@bex of Bezzotech talking about ADF Mobile in podcast number 6 and also number 8 which has great tips about getting going with Android and iOS mobile app development too.

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• Problem with APTonCD application

  - by Harikrishnan

  I created a iso image using aptoncd & burned it to a dvd. Now when i tried to restore, the program does not detect the dvd in the drive. It shows "Please insert a disc in the drive." and if we click "ok" it shows E: Failed to mount the cdrom. The dvd is in the drive itself. I tried sudo lshw -C disk and the output is: *-cdrom description: DVD-RAM writer product: DVDRAM GH22NS50 vendor: HL-DT-ST physical id: 1 bus info: scsi@1:0.0.0 logical name: /dev/cdrom logical name: /dev/cdrw logical name: /dev/dvd logical name: /dev/dvdrw logical name: /dev/scd0 logical name: /dev/sr0 logical name: /media/APTonCD logical name: /media/apt version: TN02 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram configuration: ansiversion=5 mount.fstype=iso9660 mount.options=ro,relatime,uid=1000,gid=1000,iocharset=utf8,mode=0400,dmode=0500 state=mounted status=ready *-medium physical id: 0 logical name: /dev/cdrom logical name: /media/APTonCD logical name: /media/apt configuration: mount.fstype=iso9660 mount.options=ro,relatime,uid=1000,gid=1000,iocharset=utf8,mode=0400,dmode=0500 state=mounted Then i checked in disk utility application. in that dvd rom is shown as /dvd/sr0 My ubuntu version is 10.10. Please help me to solve the problem.

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• How to SEO Optimize Javascript Image Loader?

  - by skibulk

  I am building an image-centric catalog website. It catalogs collectible gaming cards numbering 100,000+ pages. Competitor sites recieve millions of hits each month, so with the possibility of excessive traffic, I need to moderate image bandwidth while also optimizing for image SEO. I'm looking for some tips on doing so. Each page on the site features one card with appropriate tags and descriptions. There are however four images for each card - one on matte cardstock, one on foil cardstock, one digital, and one digital foil. In a world with unlimited bandwidth and no-wait page loads, I'd simply embed all four images on the main product page with titles, alt tags, and captions to rank them according to their version keyword. In reality a javascript gallery image loader seems appropriate. Here is a simplified example of my current code. Would this affect SEO in any way? Should I be doing anything differently? Note that I don't want to create a page for each image as I'd have to duplicate the card tags and descriptions on each one, diluting PR for the main page. Thanks for any insight! <script type="text/javascript"> document.write(' <img src="thumbnail1.jpg" data-src="version1.jpg"> <img src="thumbnail2.jpg" data-src="version2.jpg"> <img src="thumbnail3.jpg" data-src="version3.jpg"> <img src="thumbnail4.jpg" data-src="version4.jpg"> '); </script> <noscript> <img src="version1.jpg"> <img src="version2.jpg"> <img src="version3.jpg"> <img src="version4.jpg"> </noscript>

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• Observable Adapter

  - by Roman Schindlauer

  .NET 4.0 introduced a pair of interfaces, IObservable<T> and IObserver<T>, supporting subscriptions to and notifications for push-based sequences. In combination with Reactive Extensions (Rx), these interfaces provide a convenient and uniform way of describing event sources and sinks in .NET. The StreamInsight CTP refresh in November 2009 included an Observable adapter supporting “reactive” event inputs and outputs.   While we continue to believe it enables an important programming model, the Observable adapter was not included in the final (RTM) release of Microsoft StreamInsight 1.0. The release takes a dependency on .NET 3.5 but for timing reasons could not take a dependency on .NET 4.0. Shipping a separate copy of the observable interfaces in StreamInsight – as we did in the CTP refresh – was not a viable option in the RTM release.   Within the next months, we will be shipping another preview of the Observable adapter that targets .NET 4.0. We look forward to gathering your feedback on the new adapter design! We plan to include the Observable adapter implementation into the product in a future release of Microsoft StreamInsight. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Generated Methods with Type Hints

  - by Ondrej Brejla

  Hi all! Today we would like to introduce you just another feature from upcoming NetBeans 7.3. It's about generating setters, constructors and type hints of their parameters. For years, you can use Insert Code action to generate setters, getters, constructors and such. Nothing new. But from NetBeans 7.3 you can generate Fluent Setters! What does it mean? Simply that $this is returned from a generated setter. This is how it looks like: But that's not everything :) As you know, before a method is generated, you have to choose a field, which will be associated with that method (in case of constructors, you choose fileds which should be initialized by that constructor). And from NetBeans 7.3, type hints are generated automatically for these parameters! But only if a proper PHPDoc is used in a corresponding field declaration, of course. Here is how it looks like. And that's all for today and as usual, please test it and if you find something strange, don't hesitate to file a new issue (product php, component Editor). Thanks a lot!

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• Social Retailing

  - by David Dorf

  For retailers the move to mobile has been obvious.  More and more consumers are interacting with retailers, both online and in the store, using their mobile devices.  Retailers are quick to invest in both consumer facing mobile apps as well as ones to equip employees.  But when I talk to retailers about social, the value isn't as clear-cut.  Intuitively, retailers know that better relationships with customers will result in higher sales, but the trip to get there has many paths. The interesting thing about social media is that it has the potential to permeate all parts of the business.  Obviously it works well for marketing, but it also has a place with recruiting, knowledge management, trend analysis, and employee collaboration.  Information gathered from social media can enhance existing processes like assortment planning, product development, space planning, promotion planning, and replenishment.  Letting the customer influence each of these areas helps align the experience. One of the things holding retailers back is the lack of consistent and integrated tools to manage social media and make sense of the huge amounts of data.  To that end Oracle has been aggressively acquiring in the space, as depicted in the infographic below.  Soon, social will get the same level of investment as mobile. The Social CRM Arms Race: A Timeline - An infographic by the team at Pardot Marketing Automation

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• Multilingual website without language component in the URL

  - by user359650

  I'm working on a website for Canada which will have French and English versions. For SEO purposes, I would like to avoid using any language tag in URLs because I believe it will have more impact (e.g. example.ca/products better than en.example.ca/products or example.ca/en/products). I believe this is technically possible because the2 languages are sufficiently different that the URLs won't be conflicting with one another (e.g. if you want a "product" page, it will be /products in English, and /produits in French so you know which language the URL is about). Since Google (and most likely others) doesn't rely on the URL (nor HTML tags) to determine the content language I don't see any problems with search engines. To make this possible I've thought about using a cookie distinct from the session cookie (e.g. example.org_language) with long term expiry (e.g. N years) that will memorize the language chosen by the user. That way when people visit the website with a new browser session, they get served the proper language. I have already given up on users being able to switch one page from English to French: when people will chose English or French from the menu they will be redirected to the corresponding version of the home page. Do you foresee any problems with not using a language component in the URL (whether domain or path)? (as long as one makes sure URLS don't conflict).

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• Java Management Extensions with Oracle WebLogic Server 12c–Webcast Nocember 13th 2012

  - by JuergenKress

  Date: Tuesday, November 13, 2012 Time: 10:00 AM PST You’re responsible for evaluating technologies to monitor and configure Oracle WebLogic Server. This Webcast will help you get a complete picture of what Oracle WebLogic Server 12c with Java Management Extensions (JMX) can do for you. Dr. Frank Munz will explain the development of JMX with Spring and compare it to Java EE. A new feature of Oracle WebLogic Server 12c, the RESTful Management API, will also be examined. Learn how JMX in Oracle WebLogic Server 12c is: Highly efficient. It uses WebLogic Scripting Tool (WLST) instead of a client JMX program written in Java, resulting in little overhead. Effective. It bundles optimized tools such as WLST and WebLogic Diagnostic Framework to eliminate the requirement for Java programming on the client side. Compliant. It is fully standard-compliant but also works with open source clients and frameworks. Register for the Webcast today. Speakers: Dr. Frank Munz, Oracle Technologist of the Year Dave Cabelus, Senior Principal Product Manager, Oracle WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: Java,Frank Munz,WebLogic Community,Oracle,OPN,Jürgen Kress

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• Venez nous voir au Forum Oracle Big Data le 5 avril !

  - by Kinoa

  Le Big Data vient de plus en plus souvent au devant de la scène et vous souhaitez en apprendre davantage ? Générés à partir des réseaux sociaux, de capteurs numériques et autres équipements mobiles, les Big Data - autrement dits, d'énormes volumes de données - constituent une mine d'informations précieuses sur vos activités et les comportements de vos clients. Votre challenge aujourd’hui consiste à gérer l’acquisition, l’organisation et la compréhension de ces volumes de données non structurées, et à les intégrer dans votre système d’information. Vous avez des questions ? Ca vous parait complexe ? Alors le Forum Oracle Bid Data organisé par Oracle et Intel est fait pour vous !   Nous aborderons plusieurs points : Accélération du déploiement de Big Data par l'approche intégrée du hardware et du software Mise à disposition de tous les outils nécessaires au processus complet, de l'acquisition des données à la restitution Intégration de Big Data dans votre système d'information pour fournir aux utilisateurs la quintessence de l'information Nous vous avons concocté un programme des plus alléchant pour cette journée du 5 avril : 9h00 Accueil et remise des badges 9h30 Big Data : The Industry View. Are you ready ?Johan Hendrickx, Core Technology Director, Oracle EMEA Keynote : Big Data – Are you ready ? George Lumpkin, Vice President of DW Product Management, Oracle Corporation Acquisition des données dans votre Big Dataavec Hadoop et Oracle NoSQL Pause Organisez et structurez l'information au sein de votre Big Data avec Big Data Connectors et Oracle Data Integrator Tirez parti des analyses des données de votre Big Dataavec Oracle Endeca et Oracle Business Intelligence 13h00 Cocktail déjeunatoire Le nombre de places est limité, pensez à vous inscrire dès maintenant. Lieu :  Maison de la Chimie28 B, rue Saint Dominique 75007 Paris

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• It's Raining Solaris Training

  - by rajeshr

  That the popularity of Solaris 11 is only growing is clear from how regular the training sessions have been around this product. It's such an excitement to be going around sharing knowledge on Solaris, more so to explore the nitty gritty of many new and evolving features. Trust me, it's only getting better! In the process, just like in the past I stumbled on several individuals, each teaching me a lesson or two. I'm grateful. And if I've managed to get over the laziness to come back to the web logs with a collection of class photos from the last couple of months, it's because of a sense of gratitude to all 'em in the picture below. Solaris 11 Network Administration Pilot Teach in Bangalore. Sun Identity Manager (n.k.a Oracle Waveset IDM) Deployment Fundamentals Training. I'm missing from the snap because these delegates sat well over 10,000 Kms away from where I taught this class from, but were kind enough to help me associate a face with the voice by sending me a group photograph. If you want to attend one such OU program cutting down the travel, try OU's Live Virtual Class (a.k.a LVC) . Transition to Solaris 11 in Mumbai. Solaris 11 Advanced Administration Session in Bangalore. Transition to Solaris 11 in Mumbai. Attending Gary Riseborough's Exadata Training at Singapore. Solaris 11 Advanced Administration Session in Bangalore. If only the participants of each LVC session belonged to the same location, there would've been additional three group photographs occupying this space! Thank you everyone for many many memorable moments.

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• How to hold payment in paygate for a while?

  - by Fero

  Hi all, I have a query regarding holding the payment in PAYGATE PAYMENT GATEWAY. Here is the problem in brief. I am doing a website where the payment should be made only a certain members buy the product. For Example if there is an iPhone in my site, then that particular phone must be buy by certain quantities which given by admin. It may be done one by one user or a single user can buy all the quantities at a single time. In this case i need to hold the payment here.Because i don't want to receive the payments until the certain quantities bought. Because if certain quantities were not buy i need to refund the money to their account. We don't like to do this process. That's why we are looking for holding the payment. Is it possible or what is the best way to solve this problem? Please let me know what is you professional opinion? thanks in advance...

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• Upcoming: Oracle Advanced Benefits Advisor Webcasts Announced

  - by user793553

  Oracle support is pleased to announce a new webcast covering the Open Enrollment functionality in Oracle Advanced Benefits.  The webcast is repeated on three different dates, in order to make attendance easier, whatever timezone you operate in. These one-hour sessions are recommended for technical and functional users who will be having an Open Enrollment cycle in the next 12 months.  The session will review the best proactive practices recommended by Oracle Support regardless of when your Open Enrollment takes place.  It will review planning, patching, data corruption and critical checklists. TOPICS WILL INCLUDE: Planning Ahead for Open Enrollment testing Required Patches Test performance Avoid major patching/updates Data corruption issues A short, live demonstration (only if applicable) and question and answer period will be included.  Below is the schedule for the webcasts.  The same can be found in the MyOracleSupport Document Advisor Webcast Current Schedule Doc ID 740966.1 Please follow the links to register for your chosen session. Webcast Topic and Description Registration Details Date and Time Best Benefits Practices for Open Enrollment Session 3   Doc ID 1489318.1 October 17, 2012 at 16:00 US EST Best Benefits Practices for Open Enrollment Session 4   Doc ID 1489319.1 October 31, 2012 at 16:00 US EST Product Enhancements in R12.1.3 RUP 5 Session 2   Doc ID 1489320.1 November 07, 2012 at 16:00 US EST

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• Do support sites like Stack Overflow upset the paid-support open source model?

  - by ajax81

  In order to stay relevant in the marketplace, I'm researching new business models for my software company. The open source model with paid support seems like a good fit for our product, but I have concerns about whether or not a paid support model is viable in an era where top-notch help is readily available for free on sites like those in the Stack Exchange network. Case in point -- I moved my employees to Ubuntu last year because I didn't want to pay for Win 7 licenses and new hardware (plus, the mono platform was highly attractive). My staff had no Linux experience, but were able to achieve relative competency in about 120 days with the help of AskUbuntu, Stack Overflow, and a few "For Dummies" books. We did employ an Ubuntu consultant for 7 days to provide training and support, but beyond that spent $0.00 on any kind of paid expertise. In regards to my due diligence, I ran a 3 month beta of the freemium-paid-support model with one of our smaller customers, and achieved mediocre results. I'd like to think its because our software is so stable and easy to use that the customer didn't need much paid support, but I suspect that they circumvented the terms of our SLA in the same manner that we did with the move to Ubuntu. Does anyone out there has any thoughts, advice, or experience relevant to the move I'm considering? What worked, what didn't, etc?

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• Another Twig Improvements

  - by Ondrej Brejla

  Hi all! We are here again to intorduce you some of our new NetBeans 7.3 features. Today we'll show you some another Twig improvements. So let's start! Code Templates First feature is about Code Templates. We added some basic templates to improve your Editor experience. You will be really fast with it! If someone don't know what Code Templates are, they are piece of code (snippet) which is inserted into editor after typing its abbreviation and pressing Tab key (or another one which you define in Tools -> Options -> Editor -> Code Templates -> Expand Template on) to epxand it. All default Twig Code Templates can be found in Tools -> Options -> Editor -> Code Templates -> Twig Markup. You can add your custom templates there as well. Note: Twig Markup code templates have to be expanded inside Twig delimiters (i.e. { and }). If you try to expand them outside of delimiters, it will not work, because then you are in HTML context. If you want to add a template which will contain Twig delimiter too, you have to add it directly into Tools -> Options -> Editor -> Code Templates -> HTML/XHTML. Don't add them into Twig File, it will not work. Interpolation Coloring The second, minor, feature is, that we know how to colorize Twig Interpolation. It's a small feature, but usefull :-) And that's all for today and as usual, please test it and if you find something strange, don't hesitate to file a new issue (product php, component Twig). Thanks a lot!

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• Finding a mentor online [closed]

  - by Athena Santos

  Possible Duplicate: How to find programming mentor? I'm a programming intern, but I want to "transition" into a product manager role after graduation. I just know that I will never be a super A++ Rockstar programmer, but from my internship I know that I can be a great program manager..one of those presumably rare people who can code well (enough)/speak programmer-ese and management-ese. Being a girl, I am looking for both male and female mentors. Female, because they know what its like to be a minority, and male, because..well, you guys are tough, and I believe to succeed in tech, a girl's gotta know how to act like a man (when appropriate). I've found some really amazing people I'd like to ask to be my mentor (in blogs, magazines, etc), but sadly, I live far, far away from them. Will be awkward/rude if I shoot them an email about being a mentor? What is the best way to establish a relationship with people like these that I admire? Any volunteers? :) Thank you in advance, and I hope you all have a great day/night.

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• Texture2D.GetData fails to return pixel colour data

  - by Chris Charabaruk

  Because I'm using sprite sheets instead of an individual texture per sprite, I need to pass in a Rectangle when calling Texture2D.GetData() in my collision detection for per-pixel tests. Unfortunately, without fail I get an ArgumentException percolated down from an internal method inside the Texture (not Texture2D) class. My code for getting the texture data looks like this: public override Color[] GetPixelData() { Color[] data = new Color[(int)size.Product()]; Rectangle rect = new Rectangle(hframe * (int)size.X, vframe * (int)size.Y, (int)size.X, (int)size.Y); #if DEBUG if (sprite.Bounds.Contains(rect) && sprite.Format == SurfaceFormat.Color) #endif sprite.GetData(0, rect, data, 0, 1); return data; } Even with the check to ensure I'm grabbing a valid rectangle and that the texture format matches what I'm trying to get, I still get that exception, claiming "The size of the data passed in is too large or too small for this resource." Unfortunately, the debugger won't let me check the locals within the Texture.ValidateTotalSize() method where the exception originates. Has anyone else had this problem and knows how to fix it? I'm relying on AABB testing only for now, but that doesn't really work for some of my game's entities due to odd shapes, rotation and scaling.

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• Wireless drops on HP ENVY dv6 with RT3290 wireless, worked without problem prior to upgrading to Ubuntu 13.10, can it be fixed?

  - by Tim

  I have a HP ENVY dv6 Notebook PC with an AMD A10 quad core and RT3290 wireless. Since I upgraded from Ubuntu 13.04 to 13.10, the wireless connects, but then drops after a few minutes or longer, whether or not I am running openconnect to get through a VPN. If I attempt to run a remote X client (e.g. remote xterm) it drops. If I don't run an X client, it disconnects after a while, requiring a reload of the driver and reconnect. Wireless info... sudo lshw -c network *-network description: Wireless interface product: RT3290 Wireless 802.11n 1T/1R PCIe vendor: Ralink corp. physical id: 0 bus info: pci@0000:02:00.0 logical name: wlan0 version: 00 serial: 68:94:23:a7:09:cb width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=rt2800pci driverversion=3.11.0-12-generic firmware=0.37 ip=192.168.1.115 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn resources: irq:55 memory:f0210000-f021ffff I have successfully built and installed the MediaTek driver with no luck on connecting, then the system hangs on reboot and I have to recover/undo the changes to boot successfully.

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