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  • SQLAuthority News – Memories at Anniversary of SQL Wait Stats Book

    - by pinaldave
    SQL Wait Stats About a year ago, I had very proud moment. I had published my second book SQL Server Wait Stats with me as a primary author. It has been a long journey since then. The book got great response and it was widely accepted in the community. It was first of its kind of book written specifically on Wait Stats and Performance. The book was based on my earlier month long series written on the same subject SQL Server Wait Stats. Today, on the anniversary of the book, lots of things come to my mind let me share a few here. Idea behind Blog Series A very common question I often receive is why I wrote a 30 day series on Wait Stats. There were two reasons for it. 1) I have been working with SQL Server for a long time and have troubleshoot more than hundreds of SQL Server which are related to performance tuning. It was a great experience and it taught me a lot of new things. I always documented my experience. After a while I found that I was able to completely rely on my own notes when I was troubleshooting any servers. It is right then I decided to document my experience for the community. 2) While working with wait stats there were a few things, which I thought I knew it well as they were working. However, there was always a fear in the back of mind that what happens if what I believed was incorrect and I was on the wrong path all the time. There was only one way to get it validated. Put it out in front community with my understanding and request further help to improve my understanding. It worked, it worked beautifully. I received plenty of conversations, emails and comments. I refined my content based on various conversations and make it more relevant and near accurate. I guess above two are the major reasons for beginning my journey on writing Wait Stats blog series. Idea behind Book After writing a blog series there was a good amount of request I keep on receiving that I should convert it to eBook or proper book as reading blog posts is great but it goes not give a comprehensive understanding of the subject. The very common feedback from users who were beginning the subject that they will prefer to read it in a structured method. After hearing the feedback for more than 4 months, I decided to write a book based on the blog posts. When I envisioned book, I wanted to make sure this book addresses the wait stats concepts from the fundamentals and fill the gaps of blogs I wrote earlier. Rick Morelan and Joes 2 Pros Team I must acknowledge my co-author Rick Morelan for his unconditional support in writing this book. I had already authored one book before I published this book. The experience to write the book was out of the world. Writing blog posts are much much easier than writing books. The efforts it takes to write a book is 100 times more even though the content is ready. I could have not done it myself if there was not tremendous support of my co-author and editor’s team. We spend days and days researching and discussing various concepts covered in the book. When we were in doubt we reached out to experts as well did a practical reproduction of the scenarios to validate the concepts and claims. After continuous 3 months of hard work we were able to get this book out in the community. September 1st – the lucky day Well, we had to select any day to publish the books. When book was completed in August last week we felt very glad. We all had worked hard and having a sample draft book in hand was feeling like having a newborn baby in our hand. Every time my books are published I feel the same joy which I had when my daughter was born. The feeling of holding a new book in hand is the (almost) same feeling as holding newborn baby. I am excited. For me September 1st has been the luckiest day in mind life. My daughter Shaivi was born on September 1st. Since then every September first has been excellent day and have taken me to the next step in life. I believe anything and everything I do on September 1st it is turning out to be successful and blessed. Rick and I had finished a book in the last week of August. We sent it to the publisher (printer) and asked him to take the book live as soon as possible. We did not decide on any date as we wanted the book to get out as fast as it can. Interesting enough, the publisher/printer selected September 1st for publishing the book. He published the book on 1st September and I knew it at the same time that this book will go next level. Book Model – The Most Beautiful Girl We were done with book. We had no budget left for marketing. Rick and I had a long conversation regarding how to spread the words for the book so it can reach to many people. While we were talking about marketing Rick come up with the idea that we should hire a most beautiful girl around who acknowledge our book and genuinely care for book. It was a difficult task and Rick asked me to find a more beautiful girl. I am a father and the most beautiful girl for me my daughter. This was not a difficult task for me. Rick had given me task to find the most beautiful girl and I just could not think of anyone else than my own daughter. I still do not know what Rick thought about this idea but I had already made up my mind. You can see the detailed blog post here. The Fun Experiments Book Signing Event We had lots of fun moments along this book. We have given away more books to people for free than we have sold them actually. We had done book signing events, contests, and just plain give away when we found people can be benefited from this book. There was never an intention to make money and get rich. We just wanted that more and more people know about this new concept and learn from it. Today when I look back to the earnings there is nothing much we have earned if you talk about dollars. However the best reward which we have received is the satisfaction and love of community. The amount of emails, conversations we have so far received for this book is over thousands. We had fun writing this book, it was indeed a very satisfying journey. I have earned lots of friends while learning and exploring. Availability The book is one year old but still very relevant when it is about performance tuning. It is available at various online book stores. If you have read the book, do let me know what you think of it. Amazon | Kindle | Flipkart | Indiaplaza Reference:  Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority, SQLAuthority Book Review, T SQL, Technology

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  • Scott Guthrie in Glasgow

    - by Martin Hinshelwood
    Last week Scott Guthrie was in Glasgow for his new Guathon tour, which was a roaring success. Scott did talks on the new features in Visual Studio 2010, Silverlight 4, ASP.NET MVC 2 and Windows Phone 7. Scott talked from 10am till 4pm, so this can only contain what I remember and I am sure lots of things he discussed just went in one ear and out another, however I have tried to capture at least all of my Ohh’s and Ahh’s. Visual Studio 2010 Right now you can download and install Visual Studio 2010 Candidate Release, but soon we will have the final product in our hands. With it there are some amazing improvements, and not just in the IDE. New versions of VB and C# come out of the box as well as Silverlight 4 and SharePoint 2010 integration. The new Intellisense features allow inline support for Types and Dictionaries as well as being able to type just part of a name and have the list filter accordingly. Even better, and my personal favourite is one that Scott did not mention, and that is that it is not case sensitive so I can actually find things in C# with its reasonless case sensitivity (Scott, can we please have an option to turn that off.) Another nice feature is the Routing engine that was created for ASP.NET MVC is now available for WebForms which is good news for all those that just imported the MVC DLL’s to get at it anyway. Another fantastic feature that will need some exploring is the ability to add validation rules to your entities and have them validated automatically on the front end. This removes the need to add your own validators and means that you can control an objects validation rules from a single location, the object. A simple command “GridView.EnableDynamicData(gettype(product))“ will enable this feature on controls. What was not clear was wither there would be support for this in WPF and WinForms as well. If there is, we can write our validation rules once and use everywhere. I was disappointed to here that there would be no inbuilt support for the Dynamic Language Runtime (DLR) with VS2010, but I think it will be there for .vNext. Because I have been concentrating on the Visual Studio ALM enhancements to VS2010 I found this section invaluable as I now know at least some of what I missed. Silverlight 4 I am not a big fan of Silverlight. There I said it, and I will probably get lynched for it. My big problem with Silverlight is that most of the really useful things I leaned from WPF do not work. I am only going to mention one thing and that is “x:Type”. If you are a WPF developer you will know how much power these 6 little letters provide; the ability to target templates at object types being the the most magical and useful. But, and this is a massive but, if you are developing applications that MUST run on platforms other than windows then Silverlight is your only choice (well that and Flash, but lets just not go there). And Silverlight has a huge install base as well.. 60% of all internet connected devices have Silverlight. Can Adobe say that? Even though I am not a fan of it my current project is a Silverlight one. If you start your XAML experience with Silverlight you will not be disappointed and neither will the users of the applications you build. Scott showed us a fantastic application called “Silverface” that is a Silverlight 4 Out of Browser application. I have looked for a link and can’t find one, but true to form, here is a fantastic WPF version called Fish Bowl from Microsoft. ASP.NET MVC 2 ASP.NET MVC is something I have played with but never used in anger. It is definitely the way forward, but WebForms is not dead yet. there are still circumstances when WebForms are better. If you are starting from greenfield and you are using TDD, then MVC is ultimately the only way you can go. New in version 2 are Dynamic Scaffolding helpers that let you control how data is presented in the UI from the Entities. Adding validation rules and other options that make sense there can help improve the overall ease of developing the UI. Also the Microsoft team have heard the cries of help from the larger site builders and provided “Areas” which allow a level of categorisation to your Controllers and Views. These work just like add-ins and have their own folder, but also have sub Controllers and Views. Areas are totally pluggable and can be dropped onto existing sites giving the ability to have boxed products in MVC, although what you do with all of those views is anyone's guess. They have been listening to everyone again with the new option to encapsulate UI using the Html.Action or Html.ActionRender. This uses the existing  .ascx functionality in ASP.NET to render partial views to the screen in certain areas. While this was possible before, it makes the method official thereby opening it up to the masses and making it a standard. At the end of the session Scott pulled out some IIS goodies including the IIS SEO Toolkit which can be used to verify your own site is “good” for search engine consumption. Better yet he suggested that you run it against your friends sites and shame them with how bad they are. note: make sure you have fixed yours first. Windows Phone 7 Series I had already seen the new UI for WP7 and heard about the developer story, but Scott brought that home by building a twitter application in about 20 minutes using the emulator. Scott’s only mistake was loading @plip’s tweets into the app… And guess what, it was written in Silverlight. When Windows Phone 7 launches you will be able to use about 90% of the codebase of your existing Silverlight application and use it on the phone! There are two downsides to the new WP7 architecture: No, your existing application WILL NOT work without being converted to either a Silverlight or XNA UI. NO, you will not be able to get your applications onto the phone any other way but through the Marketplace. Do I think these are problems? No, not even slightly. This phone is aimed at consumers who have probably never tried to install an application directly onto a device. There will be support for enterprise apps in the future, but for now enterprises should stay on Windows Phone 6.5.x devices. Post Event drinks At the after event drinks gathering Scott was checking out my HTC HD2 (released to the US this month on T-Mobile) and liked the Windows Phone 6.5.5 build I have on it. We discussed why Microsoft were not going to allow Windows Phone 7 Series onto it with my understanding being that it had 5 buttons and not 3, while Scott was sure that there was more to it from a hardware standpoint. I think he is right, and although the HTC HD2 has a DX9 compatible processor, it was never built with WP7 in mind. However, as if by magic Saturday brought fantastic news for all those that have already bought an HD2: Yes, this appears to be Windows Phone 7 running on a HTC HD2. The HD2 itself won't be getting an official upgrade to Windows Phone 7 Series, so all eyes are on the ROM chefs at the moment. The rather massive photos have been posted by Tom Codon on HTCPedia and they've apparently got WiFi, GPS, Bluetooth and other bits working. The ROM isn't online yet but according to the post there's a beta version coming soon. Leigh Geary - http://www.coolsmartphone.com/news5648.html  What was Scott working on on his flight back to the US?   Technorati Tags: VS2010,MVC2,WP7S,WP7 Follow: @CAMURPHY, @ColinMackay, @plip and of course @ScottGu

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  • Remote Desktop to Your Azure Virtual Machine

    - by Shaun
    The Windows Azure Team had just published their new development portal this week and the SDK 1.3. Within this new release there are a lot of cool feature available. The one I’m looking forward to is Remote Desktop Access to your running Windows Azure Virtual Machine.   Configuration Remote Desktop Access It would be very simple to make the azure service enable the remote desktop access. First of all let’s create a new windows azure project from the Visual Studio. In this example I just created a normal MVC 2 web role without any modifications. Then we right-click the azure project node in the solution explorer window and select “Publish”. Then let’s select the “Deploy your Windows Azure project to Windows Azure” on the top radio button. And then select the credential, deployment service/slot, storage and label as susal. You must have the Management API Certificates uploaded to your Windows Azure account, and install the certification on you machine before in order to use this one-click deployment feature. If you are familiar with this dialog you will notice that there’s a linkage named “Configure Remote Desktop connections”. Here is where you need to make this service enable the remote desktop feature. After clicked this link we will set the configuration of the remote desktop access authorization information. There are 4 steps we need to do to configure our access. Certificates: We need either create or select a certificate file in order to encypt the access cerdenticals. In this example I will use the certificate file for my Management API. Username: The remote desktop user name to access the virtual machine. Password: The password for the access. Expiration: The access cerdentals would be expired after 1 month by default but we can amend here. After that we clicked the OK button to back to the publish dialog.   The next step is to back to the new windows azure portal and navigate to the hosted services list. I created a new hosted service and upload the certificate file onto this service. The user name and password access to the azure machine must be encrypted from the local machine, and then send to the windows azure platform, then decrypted on the azure side by the same file. This is why we need to upload the certificate file onto azure. We navigated to the “Hosted Services, Storage Accounts & CDN"” from the left panel and created a new hosted service named “SDK13” and selected the “Certificates” node. Then we clicked the “Add Certificates” button. Then we select the local certificate file and the password to install it into this azure service.   The final step would be back to our Visual Studio and in the pulish dialog just click the OK button. The Visual Studio will upload our package and the configuration into our service with the remote desktop settings.   Remote Desktop Access to Azure Virtual Machine All things had been done, let’s have a look back on the Windows Azure Development Portal. If I selected the web role that I had just published we can see on the toolbar there’s a section named “Remote Access”. In this section the Enable checkbox had been checked which means this role has the Remote Desktop Access feature enabled. If we want to modify the access cerdentals we can simply click the Configure button. Then we can update the user name, password, certificates and the expiration date.   Let’s select the instance node under the web role. In this case I just created one instance for demo. We can see that when we selected the instance node, the Connect button turned enabled. After clicked this button there will be a RDP file downloaded. This is a Remote Desctop configuration file that we can use to access to our azure virtual machine. Let’s download it to our local machine and execute. We input the user name and password we specified when we published our application to azure and then click OK. There might be some certificates warning dislog appeared. This is because the certificates we use to encryption is not signed by a trusted provider. Just select OK in these cases as we know the certificate is safty to us. Finally, the virtual machine of Windows Azure appeared.   A Quick Look into the Azure Virtual Machine Let’s just have a very quick look into our virtual machine. There are 3 disks available for us: C, D and E. Disk C: Store the local resource, diagnosis information, etc. Disk D: System disk which contains the OS, IIS, .NET Frameworks, etc. Disk E: Sotre our application code. The IIS which hosting our webiste on Azure. The IP configuration of the azure virtual machine.   Summary In this post I covered one of the new feature of the Azure SDK 1.3 – Remote Desktop Access. We can set the access per service and all of the instances of this service could be accessed through the remote desktop tool. With this feature we can deep into the virtual machines of our instances to see the inner information such as the system event, IIS log, system information, etc. But we should pay attention to modify the system settings. 2 reasons from what I know for now: 1. If we have more than one instances against our service we should ensure that all system settings we modifed are applied to all instances/virtual machines. Otherwise, as the machines are under the azure load balance proxy our application process may doesn’t work due to the defferent settings between the instances. 2. When the virtual machine encounted some problem and need to be translated to another physical machine all settings we made would be disappeared.   Hope this helps, Shaun All documents and related graphics, codes are provided "AS IS" without warranty of any kind. Copyright © Shaun Ziyan Xu. This work is licensed under the Creative Commons License.

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  • dasBlog

    - by Daniel Moth
    Some people like blogging on a site that is completely managed by someone else (e.g. http://wordpress.com/) and others, like me, prefer hosting their own blog at their own domain. In the latter case you need to decide what blog engine to install on your web space to power your blog. There are many free blog engines to choose from (e.g. the one from http://wordpress.org/). If, like me, you want to use a blog engine that is based on the .NET platform you have many choices including BlogEngine.NET, Subtext and the one I picked: dasBlog. In this post I'll describe the steps I took to get going with the open source dasBlog (home page, source page). A. Installing First I installed dasBlog on my local Windows 7 machine where I have IIS7 installed. To install dasBlog, I started by clicking the "Install" button on its web gallery page. After that I went through configuration, theming and adding content as described below. Once I was happy that everything was working correctly on the local machine, I set this up on a hosting service. I went for a Windows IIS7 shared hosting 3 month Economy plan from GoDaddy. The dasBlog site lists a bunch of other hosts. You can read the installation instructions for dasBlog, and with GoDaddy I just had to click one button since it is available as part of their quick-install apps. With GoDaddy I had a previewdns option that allowed me to play around and preview my site before going live. B. Configuring After it was installed (on local machine and/or hosting provider), I followed the obvious steps to create an admin user and logged in. This displays an admin navigation bar with the following options: 1. Navigator Links: I decided I was not going to use this feature. I manage links on the side of my blog manually elsewhere as part of the theme. So, I deleted every entry on this page and ignored it thereafter. 2. Blogroll: Ditto - same comment as for Navigator Links. 3. Content Filters: I did not delete (or add) these, but I did ensure both checkboxes are not checked. I.e. I am not using this feature now, but I may return to it in the future. 4. Activity: This is a read-only view of various statistics. So nothing to configure here, but useful to come back to for complementary statistics to whatever other statistical package you use (e.g. free stats as part of the hosting and I also use feedburner for syndication stats). 5. Cross-posting: I did not need that, so I turned it off via the Configuration Settings discussed next. 6. Configuration Settings: This is where the bulk of the configuration for the blog takes place and they are stored in a single XML file: Site.Config file. There are truly self-explanatory options to pick for Basic Settings, Services Settings and Services to Ping, Syndication Settings (this is where you link to your feedburner name if you have one) and Mail to Weblog Settings (I keep this turned off). There are also "Xml Storage System Settings" (I keep this turned off), "OpenId Settings" (I allow OpenID commenters), "Spammer Settings" (Enable captcha, never show email addresses) and "Comment settings" (Enable comments, don't allow on older posts, don't allow html). There are also Appearance Settings (I checked the "Use Post Title for Permalink", replaced spaces with hyphen and unchecked the "Use Unique Title"). Finally, there are also Notification Settings, but they are a bit of hit and miss in my case, in that I don’t always get the emails (still investigating this). C. Adding Content You can add content via the "Add Entry" link on the admin navigation bar or by configuring the "Mail to Weblog" settings and sending email or, do what I've started doing, use Live Writer (also the team has a blog). Another way to add content is programmatically if, for example, you are migrating content from another blog (and I'll cover that in separate post sharing the code). What you should know is that all blog content (posts and comments) live in XML files in a folder called "content" under your dasBlog installation. D. Theming There is a very good guide about themes for dasBlog, there is also a similar guide with screenshots (scroll down to "So how do I create a theme") and the dasBlog macro reference. When you install dasBlog, there are many themes available; each theme is in its own folder (representing the folder name) under the themes folder. You may have noticed that you can switch between these via the "Appearance Settings" described above (look for the combobox after the Default Theme label). I created my own theme by copy-pasting an existing theme folder, renaming it and then switching to it as the default. I then opened the folder in Visual Studio and hacked around the HTML in the 3 files (itemTemplate, homeTemplate and dayTemplate). These files have a blogtemplate file extension, which I temporarily renamed to HTML as I was editing them. There is no more advice I can offer here as this is a matter of taste and the aforementioned links is all I used. Personally, I had salvaged the CSS (and structure) from my previous blog and wanted to make this one match it as closely as possible - I think I have succeeded. E. If you run into any issue with dasBlog... ...use your favorite search engine to find answers. Many bloggers have been using this engine for a while and have documented issues and workarounds over time. One such example is ScottHa's dasBlog category; another example is therightstuff where I "borrowed" the idea/macro for the outlook-style on-page navigation. If you don't find what you want through searching, try posting a question to the forums. Comments about this post welcome at the original blog.

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  • I Hereby Resolve… (T-SQL Tuesday #14)

    - by smisner
    It’s time for another T-SQL Tuesday, hosted this month by Jen McCown (blog|twitter), on the topic of resolutions. Specifically, “what techie resolutions have you been pondering, and why?” I like that word – pondering – because I ponder a lot. And while there are many things that I do already because of my job, there are many more things that I ponder about doing…if only I had the time. Then I ponder about making time, but then it’s back to work! In 2010, I was moderately more successful in making time for things that I ponder about than I had been in years past, and I hope to continue that trend in 2011. If Jen hadn’t settled on this topic, I could keep my ponderings to myself and no one would ever know the outcome, but she’s egged me on (and everyone else that chooses to participate)! So here goes… For me, having resolve to do something means that I wouldn’t be doing that something as part of my ordinary routine. It takes extra effort to make time for it. It’s not something that I do once and check off a list, but something that I need to commit to over a period of time. So with that in mind, I hereby resolve… To Learn Something New… One of the things I love about my job is that I get to do a lot of things outside of my ordinary routine. It’s a veritable smorgasbord of opportunity! So what more could I possibly add to that list of things to do? Well, the more I learn, the more I realize I have so much more to learn. It would be much easier to remain in ignorant bliss, but I was born to learn. Constantly. (And apparently to teach, too– my father will tell you that as a small child, I had the neighborhood kids gathered together to play school – in the summer. I’m sure they loved that – but they did it!) These are some of things that I want to dedicate some time to learning this year: Spatial data. I have a good understanding of how maps in Reporting Services works, and I can cobble together a simple T-SQL spatial query, but I know I’m only scratching the surface here. Rob Farley (blog|twitter) posted interesting examples of combining maps and PivotViewer, and I think there’s so many more creative possibilities. I’ve always felt that pictures (including charts and maps) really help people get their minds wrapped around data better, and because a lot of data has a geographic aspect to it, I believe developing some expertise here will be beneficial to my work. PivotViewer. Not only is PivotViewer combined with maps a useful way to visualize data, but it’s an interesting way to work with data. If you haven’t seen it yet, check out this interactive demonstration using Netflx OData feed. According to Rob Farley, learning how to work with PivotViewer isn’t trivial. Just the type of challenge I like! Security. You’ve heard of the accidental DBA? Well, I am the accidental security person – is there a word for that role? My eyes used to glaze over when having to study about security, or  when reading anything about it. Then I had a problem long ago that no one could figure out – not even the vendor’s tech support – until I rolled up my sleeves and painstakingly worked through the myriad of potential problems to resolve a very thorny security issue. I learned a lot in the process, and have been able to share what I’ve learned with a lot of people. But I’m not convinced their eyes weren’t glazing over, too. I don’t take it personally – it’s just a very dry topic! So in addition to deepening my understanding about security, I want to find a way to make the subject as it relates to SQL Server and business intelligence more accessible and less boring. Well, there’s actually a lot more that I could put on this list, and a lot more things I have plans to do this coming year, but I run the risk of overcommitting myself. And then I wouldn’t have time… To Have Fun! My name is Stacia and I’m a workaholic. When I love what I do, it’s difficult to separate out the work time from the fun time. But there are some things that I’ve been meaning to do that aren’t related to business intelligence for which I really need to develop some resolve. And they are techie resolutions, too, in a roundabout sort of way! Photography. When my husband and I went on an extended camping trip in 2009 to Yellowstone and the Grand Tetons, I had a nice little digital camera that took decent pictures. But then I saw the gorgeous cameras that other tourists were toting around and decided I needed one too. So I bought a Nikon D90 and have started to learn to use it, but I’m definitely still in the beginning stages. I traveled so much in 2010 and worked on two book projects that I didn’t have a lot of free time to devote to it. I was very inspired by Kimberly Tripp’s (blog|twitter) and Paul Randal’s (blog|twitter) photo-adventure in Alaska, though, and plan to spend some dedicated time with my camera this year. (And hopefully before I move to Alaska – nothing set in stone yet, but we hope to move to a remote location – with Internet access – later this year!) Astronomy. I have this cool telescope, but it suffers the same fate as my camera. I have been gone too much and busy with other things that I haven’t had time to work with it. I’ll figure out how it works, and then so much time passes by that I forget how to use it. I have this crazy idea that I can actually put the camera and the telescope together for astrophotography, but I think I need to start simple by learning how to use each component individually. As long as I’m living in Las Vegas, I know I’ll have clear skies for nighttime viewing, but when we move to Alaska, we’ll be living in a rain forest. I have no idea what my opportunities will be like there – except I know that when the sky is clear, it will be far more amazing than anything I can see in Vegas – even out in the desert - because I’ll be so far away from city light pollution. I’ve been contemplating putting together a blog on these topics as I learn. As many of my fellow bloggers in the SQL Server community know, sometimes the best way to learn something is to sit down and write about it. I’m just stumped by coming up with a clever name for the new blog, which I was thinking about inaugurating with my move to Alaska. Except that I don’t know when that will be exactly, so we’ll just have to wait and see which comes first!

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  • B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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  • TechEd 2010 Day One – How I Travel

    - by BuckWoody
    Normally when I blog on the first day of a conference, well, there hasn’t been a first day yet. So I talk about the value of a conference or some other facet. And normally in my (non-conference) blogs, I show you how I have learned to be a data professional – things I’ve learned how to do over the years. But in all that time, I don’t think I’ve ever talked about a big part of my job – traveling. I’ve traveled a lot throughout the years, when I’ve taught, gone to conferences, consulted and in my current role assisting Microsoft customers with large-scale database system designs.  So I’ll share a few thoughts about what I do. Keep in mind that I travel for short durations, just a day or so, and sometimes I travel internationally. For those I prepare differently – what I’m talking about here is what I do for a multi-day, same-country trip. Hopefully you find it useful. I’ll tag a few other travelers I know to add their thoughts.  Preparing for Travel   When I’m notified of a trip, I begin researching the location. I find the flights, hotel and (if I have to) a car to use while I’m away. We have an in-house system we use to book the travel, but when I travel not-for-Microsoft I use Expedia and Kayak to find what I need.  Traveling on Sunday and Friday is the worst. I have to do it sometimes (like this week) and it’s always a bad idea. But you can blunt the impact by booking as early as you can stand it. That means I have to be up super-early, but the flights are normally on time. I stay flexible, and always have a backup plan in case the flights are delayed or canceled.  For the hotel, I tend to go on the cheaper side, and I look for older hotels that have been renovated, or quirky ones. For instance, in Boise, ID recently I stayed at a 60’s-themed (think Mad-Men) hotel that was very cool. Always I go on the less expensive side – I find the “luxury” hotels nail me for Internet, food, everything. The cheaper places include all kinds of things, and even have breakfasts, shuttles and all kinds of things that start to add up. I even call ahead to make sure there’s an iron and ironing board available, since I’ll need those when I get there.  I find any way I can not to get a car. I use mass-transit wherever possible, and try to make friends and pay their gas to take me places. In a pinch, I’ll use a taxi. It ends up being cheaper, faster, and less stressful all around.  Packing  Over the years I’ve learned never to check luggage whenever I can. To do that, I lay out everything I want to take with me on the bed, and then try and make sure I’m really going to use it. I wear a dark wool set of pants, which I can clean and wear in hot and cold climates. I bring undies and socks of course, and for most places I have to wear “dress up” shirts. I bring at least two print T-Shirts in case I want to dress down for something while I’m gone, but I only bring one set of shoes. All the  clothes are rolled as tightly as possible as I learned in the military. Then I use those to cushion the electronics I take.  For toiletries I bring a shaver, toothpaste and toothbrush, D/O and a small brush. Everything else the hotel will provide.  For entertainment, I take a small Zune, a full PC-Headset (so I can make IP calls on the road) and my laptop. I don’t take books or anything else – everything is electronic. I use E-books (downloaded from our Library), Audio-Books (on the Zune) and I also bring along a Kaossilator (more here) to play music in the hotel room or even on the plane without being heard.  If I can, I pack into one roll-on bag. There’s not a lot better than this one, but I also have a Bag I was given as a prize for something or other here at Microsoft. Either way, I like something with less pockets and more big, open compartments. Everything gets rolled up and packed in, with all of the wires and charges in small bags my wife made for me. The laptop (and anything I don’t want gate-checked) goes on top or in an outside pouch so I can grab it quickly if I have to gate-check the bag. As much as I can, I try to go in one bag. When I can’t (like this week) I use this bag since it can expand, roll up, crush and even be put away later. It’s super-heavy canvas and worth the price. This allows me to not check a bag.  Journey Logistics The day of the trip, I have everything ready since I’m getting up early. I pack a few small snacks inside a plastic large-mouth water bottle, which protects the snacks and lets me get water in the terminal. I bring along those little powdered drink mixes to add to the water.  At the airport, I make a beeline for the power-outlets. I charge up my laptop and phone, and download all my e-mails so I can work on them off-line in the air. I don’t travel as often as I used to – just every month or so now, so I don’t have a membership to an airline club. If I travel much more, I’ll invest in one again – they are WELL worth the money, for the wifi, food and quiet if for nothing else.  I print out my logistics on paper and put that in my pocket – flight numbers, hotel addresses and phones for everything. That way if I have to make a change, I don’t have to boot up anything or even have power to be able to roll with the punches if things change.  Working While Away  While I’m away I realize I’m going to be swamped with things at the conference or with my clients. So I turn on Out-Of-Office notifications to let people know I won’t be as responsive, and I keep my Outlook calendar up to date so my co-workers know what I’m up to. I even update it with hotel and phone info in case they really need to reach me. I share my calendar with my wife so my family knows what I’m doing as well.  I check my e-mail during breaks, but I only respond to them in the evening or early morning at the hotel. I tweet during conferences. The point is to be as present as possible during the event or when I’m at the clients. Both deserve it.  So those are my initial thoughts. I’ll tag Brent Ozar, Brad McGeHee and Paul Randal, and they can tag whomever they wish. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • A quiz with results

    - by Keon Davies
    I'm currently working on programming a quiz withe results. I've tried this: <html> <body> <h1></h1> <form> <ol> <li> How much are you willing to spend on a phone per month?</li> <ul> <li><input type = "radio" name = "q1" id="q1_1"> £5-£10.</input></li> <li><input type = "radio" name = "q1" id="q1_2"> £10-£15.</input></li> <li><input type = "radio" name = "q1" id="q1_3"> £15-£20.</input></li> <li><input type = "radio" name = "q1" id="q1_4"> £20-£25.</input></li> <li><input type = "radio" name = "q1" id="q1_5"> £25-£30.</input></li> <li><input type = "radio" name = "q1" id="q1_6"> £30-£35.</input></li> <li><input type = "radio" name = "q1" id="q1_7"> £35-£40.</input></li> </ul> <li> Are you good with technology</li> <ul> <li><input type = "radio" name = "q2" id="q2_1"> Yes.</input></li> <li><input type = "radio" name = "q2" id="q2_2"> No.</input></li> </ul> <li> Are you looking for an easy to use phone</li> <ul> <li><input type = "radio" name = "q3" id="q3_1"> Yes.</input></li> <li><input type = "radio" name = "q3" id="q3_2"> No.</input></li> </ul> <li> Are you looking for a modern type of phone?</li> <ul> <li><input type = "radio" name = "q4" id="q4_1"> Yes.</input></li> <li><input type = "radio" name = "q4" id="q4_2"> No.</input></li> </ul> <li> How big do you want the phone to be?</li> <ul> <li><input type = "radio" name = "q5" id="q5_1"> Big.</input></li> <li><input type = "radio" name = "q5" id="q5_2"> Medium.</input></li> <li><input type = "radio" name = "q5" id="q5_3"> Small.</input></li> <li><input type = "radio" name = "q5" id="q5_4"> I don't really mind.</input></li> </ul> <li> Do you care about the colour of the phone?</li> <ul> <li><input type = "radio" name = "q6" id="q6_1"> Yes.</input></li> <li><input type = "radio" name = "q6" id="q6_2"> No.</input></li> </ul> <li> Have you ever owned a phone before?</li> <ul> <li><input type = "radio" name = "q7" id="q7_1"> Yes.</input></li> <li><input type = "radio" name = "q7" id="q7_2"> No.</input></li> </ul> <li> Do you want to be able to use the phone to get out of awkward social situations?</li> <ul> <li><input type = "radio" name = "q8" id="q8_1"> Yes.</input></li> <li><input type = "radio" name = "q8" id="q8_2"> No.</input></li> </ul> <li> Do you want to be able to access the app store and download apps using your phone?</li> <ul> <li><input type = "radio" name = "q9" id="q9_1"> Yes.</input></li> <li><input type = "radio" name = "q9" id="q9_2"> No.</input></li> </ul> <li> What happened to the last phone you owned?</li> <ul> <li><input type = "radio" name = "q10" id="q10_1"> I got bored of it.</input></li> <li><input type = "radio" name = "q10" id="q10_2"> It broke.</input></li> <li><input type = "radio" name = "q10" id="q10_3"> The contract ran out.</input></li> <li><input type = "radio" name = "q10" id="q10_4"> Other.</input></li> </ul> </ol> <input type = "button" value = "Submit" onclick="getResults()"> <input type = "reset" value = "Clear"></input> <textarea id="result">The right phone for you will be displayed here.</textarea> </html> <script> function getResults() { if (document.getElementById('q1_1').checked && document.getElementById('q2_1').checked && document.getElementById('q3_1').checked && document.getElementById('q4_1').checked && document.getElementById('q5_1').checked && document.getElementById('q6_1').checked && document.getElementById('q7_1').checked && document.getElementById('q8_1').checked && document.getElementById('q9_1').checked && document.getElementById('q10_1').checked ) { document.getElementById('result').innerHTML = 'Unfortunately, the iPhone is the right phone for you.'; } } </script> </body> But it's just too long winded. Is there any other ways I can design a quiz like this but without having to write a block of code for each radio button?

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  • Windows Azure VMs - New "Stopped" VM Options Provide Cost-effective Flexibility for On-Demand Workloads

    - by KeithMayer
    Originally posted on: http://geekswithblogs.net/KeithMayer/archive/2013/06/22/windows-azure-vms---new-stopped-vm-options-provide-cost-effective.aspxDidn’t make it to TechEd this year? Don’t worry!  This month, we’ll be releasing a new article series that highlights the Best of TechEd announcements and technical information for IT Pros.  Today’s article focuses on a new, much-heralded enhancement to Windows Azure Infrastructure Services to make it more cost-effective for spinning VMs up and down on-demand on the Windows Azure cloud platform. NEW! VMs that are shutdown from the Windows Azure Management Portal will no longer continue to accumulate compute charges while stopped! Previous to this enhancement being available, the Azure platform maintained fabric resource reservations for VMs, even in a shutdown state, to ensure consistent resource availability when starting those VMs in the future.  And, this meant that VMs had to be exported and completely deprovisioned when not in use to avoid compute charges. In this article, I'll provide more details on the scenarios that this enhancement best fits, and I'll also review the new options and considerations that we now have for performing safe shutdowns of Windows Azure VMs. Which scenarios does the new enhancement best fit? Being able to easily shutdown VMs from the Windows Azure Management Portal without continued compute charges is a great enhancement for certain cloud use cases, such as: On-demand dev/test/lab environments - Freely start and stop lab VMs so that they are only accumulating compute charges when being actively used.  "Bursting" load-balanced web applications - Provision a number of load-balanced VMs, but keep the minimum number of VMs running to support "normal" loads. Easily start-up the remaining VMs only when needed to support peak loads. Disaster Recovery - Start-up "cold" VMs when needed to recover from disaster scenarios. BUT ... there is a consideration to keep in mind when using the Windows Azure Management Portal to shutdown VMs: although performing a VM shutdown via the Windows Azure Management Portal causes that VM to no longer accumulate compute charges, it also deallocates the VM from fabric resources to which it was previously assigned.  These fabric resources include compute resources such as virtual CPU cores and memory, as well as network resources, such as IP addresses.  This means that when the VM is later started after being shutdown from the portal, the VM could be assigned a different IP address or placed on a different compute node within the fabric. In some cases, you may want to shutdown VMs using the old approach, where fabric resource assignments are maintained while the VM is in a shutdown state.  Specifically, you may wish to do this when temporarily shutting down or restarting a "7x24" VM as part of a maintenance activity.  Good news - you can still revert back to the old VM shutdown behavior when necessary by using the alternate VM shutdown approaches listed below.  Let's walk through each approach for performing a VM Shutdown action on Windows Azure so that we can understand the benefits and considerations of each... How many ways can I shutdown a VM? In Windows Azure Infrastructure Services, there's three general ways that can be used to safely shutdown VMs: Shutdown VM via Windows Azure Management Portal Shutdown Guest Operating System inside the VM Stop VM via Windows PowerShell using Windows Azure PowerShell Module Although each of these options performs a safe shutdown of the guest operation system and the VM itself, each option handles the VM shutdown end state differently. Shutdown VM via Windows Azure Management Portal When clicking the Shutdown button at the bottom of the Virtual Machines page in the Windows Azure Management Portal, the VM is safely shutdown and "deallocated" from fabric resources.  Shutdown button on Virtual Machines page in Windows Azure Management Portal  When the shutdown process completes, the VM will be shown on the Virtual Machines page with a "Stopped ( Deallocated )" status as shown in the figure below. Virtual Machine in a "Stopped (Deallocated)" Status "Deallocated" means that the VM configuration is no longer being actively associated with fabric resources, such as virtual CPUs, memory and networks. In this state, the VM will not continue to allocate compute charges, but since fabric resources are deallocated, the VM could receive a different internal IP address ( called "Dynamic IPs" or "DIPs" in Windows Azure ) the next time it is started.  TIP: If you are leveraging this shutdown option and consistency of DIPs is important to applications running inside your VMs, you should consider using virtual networks with your VMs.  Virtual networks permit you to assign a specific IP Address Space for use with VMs that are assigned to that virtual network.  As long as you start VMs in the same order in which they were originally provisioned, each VM should be reassigned the same DIP that it was previously using. What about consistency of External IP Addresses? Great question! External IP addresses ( called "Virtual IPs" or "VIPs" in Windows Azure ) are associated with the cloud service in which one or more Windows Azure VMs are running.  As long as at least 1 VM inside a cloud service remains in a "Running" state, the VIP assigned to a cloud service will be preserved.  If all VMs inside a cloud service are in a "Stopped ( Deallocated )" status, then the cloud service may receive a different VIP when VMs are next restarted. TIP: If consistency of VIPs is important for the cloud services in which you are running VMs, consider keeping one VM inside each cloud service in the alternate VM shutdown state listed below to preserve the VIP associated with the cloud service. Shutdown Guest Operating System inside the VM When performing a Guest OS shutdown or restart ( ie., a shutdown or restart operation initiated from the Guest OS running inside the VM ), the VM configuration will not be deallocated from fabric resources. In the figure below, the VM has been shutdown from within the Guest OS and is shown with a "Stopped" VM status rather than the "Stopped ( Deallocated )" VM status that was shown in the previous figure. Note that it may require a few minutes for the Windows Azure Management Portal to reflect that the VM is in a "Stopped" state in this scenario, because we are performing an OS shutdown inside the VM rather than through an Azure management endpoint. Virtual Machine in a "Stopped" Status VMs shown in a "Stopped" status will continue to accumulate compute charges, because fabric resources are still being reserved for these VMs.  However, this also means that DIPs and VIPs are preserved for VMs in this state, so you don't have to worry about VMs and cloud services getting different IP addresses when they are started in the future. Stop VM via Windows PowerShell In the latest version of the Windows Azure PowerShell Module, a new -StayProvisioned parameter has been added to the Stop-AzureVM cmdlet. This new parameter provides the flexibility to choose the VM configuration end result when stopping VMs using PowerShell: When running the Stop-AzureVM cmdlet without the -StayProvisioned parameter specified, the VM will be safely stopped and deallocated; that is, the VM will be left in a "Stopped ( Deallocated )" status just like the end result when a VM Shutdown operation is performed via the Windows Azure Management Portal.  When running the Stop-AzureVM cmdlet with the -StayProvisioned parameter specified, the VM will be safely stopped but fabric resource reservations will be preserved; that is the VM will be left in a "Stopped" status just like the end result when performing a Guest OS shutdown operation. So, with PowerShell, you can choose how Windows Azure should handle VM configuration and fabric resource reservations when stopping VMs on a case-by-case basis. TIP: It's important to note that the -StayProvisioned parameter is only available in the latest version of the Windows Azure PowerShell Module.  So, if you've previously downloaded this module, be sure to download and install the latest version to get this new functionality. Want to Learn More about Windows Azure Infrastructure Services? To learn more about Windows Azure Infrastructure Services, be sure to check-out these additional FREE resources: Become our next "Early Expert"! Complete the Early Experts "Cloud Quest" and build a multi-VM lab network in the cloud for FREE!  Build some cool scenarios! Check out our list of over 20+ Step-by-Step Lab Guides based on key scenarios that IT Pros are implementing on Windows Azure Infrastructure Services TODAY!  Looking forward to seeing you in the Cloud! - Keith Build Your Lab! Download Windows Server 2012 Don’t Have a Lab? Build Your Lab in the Cloud with Windows Azure Virtual Machines Want to Get Certified? Join our Windows Server 2012 "Early Experts" Study Group

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  • B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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  • SQL SERVER – A Quick Look at Logging and Ideas around Logging

    - by pinaldave
    This blog post is written in response to the T-SQL Tuesday post on Logging. When someone talks about logging, personally I get lots of ideas about it. I have seen logging as a very generic term. Let me ask you this question first before I continue writing about logging. What is the first thing comes to your mind when you hear word “Logging”? Now ask the same question to the guy standing next to you. I am pretty confident that you will get  a different answer from different people. I decided to do this activity and asked 5 SQL Server person the same question. Question: What is the first thing comes to your mind when you hear the word “Logging”? Strange enough I got a different answer every single time. Let me just list what answer I got from my friends. Let us go over them one by one. Output Clause The very first person replied output clause. Pretty interesting answer to start with. I see what exactly he was thinking. SQL Server 2005 has introduced a new OUTPUT clause. OUTPUT clause has access to inserted and deleted tables (virtual tables) just like triggers. OUTPUT clause can be used to return values to client clause. OUTPUT clause can be used with INSERT, UPDATE, or DELETE to identify the actual rows affected by these statements. Here are some references for Output Clause: OUTPUT Clause Example and Explanation with INSERT, UPDATE, DELETE Reasons for Using Output Clause – Quiz Tips from the SQL Joes 2 Pros Development Series – Output Clause in Simple Examples Error Logs I was expecting someone to mention Error logs when it is about logging. The error log is the most looked place when there is any error either with the application or there is an error with the operating system. I have kept the policy to check my server’s error log every day. The reason is simple – enough time in my career I have figured out that when I am looking at error logs I find something which I was not expecting. There are cases, when I noticed errors in the error log and I fixed them before end user notices it. Other common practices I always tell my DBA friends to do is that when any error happens they should find relevant entries in the error logs and document the same. It is quite possible that they will see the same error in the error log  and able to fix the error based on the knowledge base which they have created. There can be many different kinds of error log files exists in SQL Server as well – 1) SQL Server Error Logs 2) Windows Event Log 3) SQL Server Agent Log 4) SQL Server Profile Log 5) SQL Server Setup Log etc. Here are some references for Error Logs: Recycle Error Log – Create New Log file without Server Restart SQL Error Messages Change Data Capture I got surprised with this answer. I think more than the answer I was surprised by the person who had answered me this one. I always thought he was expert in HTML, JavaScript but I guess, one should never assume about others. Indeed one of the cool logging feature is Change Data Capture. Change Data Capture records INSERTs, UPDATEs, and DELETEs applied to SQL Server tables, and makes a record available of what changed, where, and when, in simple relational ‘change tables’ rather than in an esoteric chopped salad of XML. These change tables contain columns that reflect the column structure of the source table you have chosen to track, along with the metadata needed to understand the changes that have been made. Here are some references for Change Data Capture: Introduction to Change Data Capture (CDC) in SQL Server 2008 Tuning the Performance of Change Data Capture in SQL Server 2008 Download Script of Change Data Capture (CDC) CDC and TRUNCATE – Cannot truncate table because it is published for replication or enabled for Change Data Capture Dynamic Management View (DMV) I like this answer. If asked I would have not come up with DMV right away but in the spirit of the original question, I think DMV does log the data. DMV logs or stores or records the various data and activity on the SQL Server. Dynamic management views return server state information that can be used to monitor the health of a server instance, diagnose problems, and tune performance. One can get plethero of information from DMVs – High Availability Status, Query Executions Details, SQL Server Resources Status etc. Here are some references for Dynamic Management View (DMV): SQL SERVER – Denali – DMV Enhancement – sys.dm_exec_query_stats – New Columns DMV – sys.dm_os_windows_info – Information about Operating System DMV – sys.dm_os_wait_stats Explanation – Wait Type – Day 3 of 28 DMV sys.dm_exec_describe_first_result_set_for_object – Describes the First Result Metadata for the Module Transaction Log Impact Detection Using DMV – dm_tran_database_transactions Log Files I almost flipped with this final answer from my friend. This should be probably the first answer. Yes, indeed log file logs the SQL Server activities. One can write infinite things about log file. SQL Server uses log file with the extension .ldf to manage transactions and maintain database integrity. Log file ensures that valid data is written out to database and system is in a consistent state. Log files are extremely useful in case of the database failures as with the help of full backup file database can be brought in the desired state (point in time recovery is also possible). SQL Server database has three recovery models – 1) Simple, 2) Full and 3) Bulk Logged. Each of the model uses the .ldf file for performing various activities. It is very important to take the backup of the log files (along with full backup) as one never knows when backup of the log file come into the action and save the day! How to Stop Growing Log File Too Big Reduce the Virtual Log Files (VLFs) from LDF file Log File Growing for Model Database – model Database Log File Grew Too Big master Database Log File Grew Too Big SHRINKFILE and TRUNCATE Log File in SQL Server 2008 Can I just say I loved this month’s T-SQL Tuesday Question. It really provoked very interesting conversation around me. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Optimization, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Prioritizing Product Features

    - by Robert May
    A very common task in Agile Environments is prioritization.  Teams that are functioning well will prioritize new features, old features, the backlog, and any other source of stories for the team, and they’ll do it regularly. Not all teams are good at prioritizing according to the real return on investment that building stories will yield to the company.  This is unfortunate.  Too often, teams end up building features that are less valuable, and everyone seems to know it except perhaps the product owner!  Most features built into software are never even used.  Clearly, not much return for features that go unused. So how does a company avoid building features that add little value to the company?  This is a tough question to answer, but usually, this prioritization starts at the top with the executives of the company.  After all, they’re responsible for the overall vision of the company. Here’s what I recommend: Know your market. Know your customers and users. Know where you’re going and what you want to achieve. Implement the Vision Know Your Market We often see companies that don’t know their market.  Personally, I’m surprised by this.  These companies don’t know who their competitors are, don’t know what features make their product desirable in the market, and in many cases, get by with saying, “I’ve been doing this for XX years.  I know what the market wants!”  In many cases, they equate “marketing” with “advertising” and don’t understand the difference. This is almost never true.  Good companies will spend significant amounts of time and money finding out who they’re competing against and what makes their competitors successful in the marketplace.  Good companies understand that marketing involves more than just advertising.  Often, marketing is mostly research and analysis, not sales.  Until you understand your market, you cannot know what features will give you the best return on your investment dollar. Good companies have a marketing department and can answer the next important step which is to know your customers and your users. Know your Customers and Users First, note that I included both customers and users.  They’re often not the same thing.  Users use the product that you build.  Customers buy the product that you build.  It’s a subtle difference, but too often, I’ve seen companies that focus exclusively on one or the other and are not successful simply because they ignore an important part of the group. If your company is doing appropriate marketing, you know that these are two different aspects of your product and that both deserve attention to have a product that is successful in your target market.  Your marketing department should be spending a lot of time understanding these personas and then conveying that information to the company. I’m always surprised when development teams think that they can build a product that people want to use without understanding the users of that product.  Developers think differently than most people in the world.  They know what the computer is doing.  The computer isn’t magic to them.  So when they assume that they know how to build something, they bring with them quite a bit of baggage.  Never assume that you know your customer unless you’re regularly having interaction with them.  Also, don’t just leave this to Marketing or Product Management.  Take them time to get your developers out with the customers as well.  Developers are very smart people, and often, seeing how someone uses their software inspires them to make a much better product. Very often, because the users and customers aren’t know, teams will spend a significant amount of time building apps that are super flexible and configurable so that any possible combination of feature can be used.  This demonstrates a clear lack of understanding of the customer.  Most configuration questions can quickly be answered by talking to the customer.  In most cases, if your software requires significant setup and configuration before its usable, you probably don’t know your customers and users very well. Until you know your customers, you cannot know what features will be most valuable to your customers and you cannot build those features in a way that your customers can use. Know Where You’re Going and What You Want to Achieve Many companies suffer from not having a plan.  Executives will tell the team to make them a plan.  The team, not knowing their market and customers and users, will come up with a plan that doesn’t reflect reality and doesn’t consider ROI.  Management then wonders why the product is doing poorly in the market place. Instead of leaving this up to the teams, as executives, work with Marketing to understand what broad categories of features will sell the most product in the marketplace.  Then, once you’ve determined that, give this vision to the team and let them run with it.  Revise the vision as needed, but avoid changing streams frequently.  Sure, sometimes you need to, but often, executives will change priorities many times a month, leading to nothing more than confusion.  If the team has a vision, they’ll be able to execute that vision far better than they could otherwise. By knowing what products are most important, you can set budgetary goals and guidelines that will help you achieve the vision that was created. Implement the Vision Creating the vision is often where the general executives stop participating in the plan.  The team is responsible for implementing that vision.  Executives should attend showcases and and should remain aware of the progress that the team is making towards meeting the vision, however. Once a broad vision has been created, the team should break that vision down into minimal market features (MMF).  These MMFs should be sized using story points so that, using the team’s velocity, an estimated cost can be determined for each feature.  The product management team should then try to quantify the relative value of the MMFs based on customer feedback and interviews.  Once the value and cost of creating the feature is understood, a return on investment can be calculated.  The features should then be prioritized with the MMF’s that have the highest value and lowest cost rising to the top of features to implement.  Don’t let politics get in the way! Once the MMF’s have been prioritized, they should go through release planning to schedule them for implementation. Conclusion By having a good grasp on the strategy of the company, your Agile teams can be much more effective.  Each and every story the team is implementing will roll up into features that matter to the company and provide ROI to them.  The steps outlined in this post should be repeated on a regular basis.  I recommend reviewing them at least once per quarter to make sure that the vision hasn’t shifted and that the teams are still working on what matters most to the company. Technorati Tags: Agile,Product Owner,ROI

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  • CodePlex Daily Summary for Sunday, May 09, 2010

    CodePlex Daily Summary for Sunday, May 09, 2010New ProjectsArtificial Spy: ASPX, C#, XML, This is big project for creation application for: People Search. People connection. Background check. Crime Prevention. Socia...Chef Framework: CHEF: CSS, HTML, Events, & Functions. Is a collection of libraries to help build concerns separated websites.Crabit Full File Manger: File manager SystemEPiMVC - EPiServer CMS with ASP.NET MVC: A framework for using EPiServer CMS with ASP.NET MVC.Fimyid IX: all My projects In ONE!Hosting Folder Sizes: When you run a hosting environment with the ability to upload files, and you're charging per gigabyte per month, you need quick statistics about di...Let's Up: A tool that breaks you every 50 minutes to protect your health.MediaXenter: MediaXenterMSClub BY: Microsoft community web-site projectOrbisArca: Windows Mobile gameSpatial Gateway: A common and standardized way of accessing spatial data stored in different datastores. This also includes functionality for replication across dif...Squiggle - A Free open source Lan Messenger: Squiggle is a free lan messenger that does not require a server. Just download and run it and you're ready to talk to everyone on your lan. Squi...Video Downloader: Video Downloader makes it easier for developers to generate download links for videos from You-Tube. You'll no longer have to search through source...ViewModelSupport: This is not an MVVM framework. It is just the base class I use to reduce the friction when writing ViewModels. Making it public to share my ideas.WPF CCTV Surveillance Control with IP Cameras.: Integracion de Video IP en WPF. IP Camera. WPF dinamic Control and Events in Video System. Surveillance system. CCTV system. .NetNew Releases.NET Extensions - Extension Methods Library: Release 2010.07: Added some extension methods for ICollection<T> and IList<T> for demonstrating the differences between both interfaces: - ICollection<T>.AddRangeU...bitly.net: bitly.dll: This is a .net DLL that works with the on-line URL shortening service bit.ly Compiled using .net 4.0 but the source code should run with version 2 ...Crabit Full File Manger: Crabit V1.0: Firts file manager system previewCSharp Intellisense: V1.9: this is a major release that was focus on bug fix, tooltip support and styling.Fimyid IX: fimyid ix 1.0: New Liscence!Gherkin editor: Beta: Added support for i18n (all languages supported by Gherkin/Cucumber are suported). Removed auto-completion of statements like As a user and followi...Grunty OS: GruntyOSAlphaSC: Grunty os sourceHKGolden Express: HKGoldenExpress (Build 201005081830): New features: Users can post new message or reply to a message. Special thanks for help from members 劉佳偉 (ID: 179892) and Maize. (ID: 142974). Bu...iLove SharePoint: Lookup Field with Picker 2010: Just forget the fuc**** dropdowns! Requirements: SharePoint Foundation 2010 Features * Single- and multi-Selection Mode * Search in pick...LazyNet: LazyNet Beta 2: Refresh Network Bug fixed.LazyNet: LazyNEt_Beta3: Beta 3 Release, Better Network RefreshingLazyNet: LazyNetBeta3_SRC: Refresh NetworkLet's Up: 1.0 (Build 100509): This is the first versionLive Distributed Objects: Windows Installer r48444 (2010-05-08): current development snapshotMDownloader: MDownloader-0.15.12.58576: Fixed presenting Hotfile's captcha. Fixed FilesTube searching. Fixed determining Rapidshare postpone period. Fixed minor bugs.NSIS Autorun: NSIS Autorun 0.1.7: This release includes source code, executable binaries and example materials.SharpDevelop: SharpDevelop 3.2: Release notes: http://community.sharpdevelop.net/forums/t/11165.aspxSilverlight SDK for Bing: Silverlight SDK for Bing 1.4: Build for Visual Studio 2010 and Silverlight 4 Issues Addressed10337 10342 10367 10804 10805 10806 10807 DownloadsSilverlight SDK For B...sqwarea: Sqwarea 0.0.252.0 (alpha): This release corrects a critical bug in Persistence.GameProvider.GetNextKingId. We strongly recommend you to upgrade to this version.Stratosphere: Stratosphere 1.0.5.1: Added many features to Amazon Web Services Shell (AwsSh) Improved scalable table reader for SimpleDB multi-valued attributes Added more functio...TechEdOneNoter: TechEdOneNoter verison 2010.5.9.2010: TechEdOneNoter is a utility to create OneNote Pages based on sessions selected in the TechEd North America 2010 Session Builder. This is the first...Video Downloader: Version 1.0: Version 1.0 See Home Page for usage and more information. Please remember changes at You-Tube can prevent this software from working.Visual Studio - Lua Language Support: May 8th Update: Release NotesThis release adds collapsible functions and tables. What's new:Collapsible functions and tables Using latest version of Irony Maj...WPF CCTV Surveillance Control with IP Cameras.: Hungry Foxx CCTV Preview: Este release, corresponde a una muestra del programa completo. La idea es poder contar con una solucion para los integradores de sistemas CCTV o d...XsltDb - DotNetNuke XSLT module: 01.01.08: Bugs fixed: 17204 17203 Many new features, but undocumented yet. I'm going to update docs in a week or two, but...Most Popular ProjectsWBFS ManagerRawrAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesASP.NETPHPExcelMost Active Projectspatterns & practices – Enterprise LibraryRawrThe Information Literacy Education Learning Environment (ILE)AJAX Control FrameworkCaliburn: An Application Framework for WPF and SilverlightMirror Testing SystemjQuery Library for SharePoint Web Servicespatterns & practices - UnityBlogEngine.NETTweetSharp

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  • Time Tracking on an Agile Team

    - by Stephen.Walther
    What’s the best way to handle time-tracking on an Agile team? Your gut reaction to this question might be to resist any type of time-tracking at all. After all, one of the principles of the Agile Manifesto is “Individuals and interactions over processes and tools”.  Forcing the developers on your team to track the amount of time that they devote to completing stories or tasks might seem like useless bureaucratic red tape: an impediment to getting real work done. I completely understand this reaction. I’ve been required to use time-tracking software in the past to account for each hour of my workday. It made me feel like Fred Flintstone punching in at the quarry mine and not like a professional. Why You Really Do Need Time-Tracking There are, however, legitimate reasons to track time spent on stories even when you are a member of an Agile team.  First, if you are working with an outside client, you might need to track the number of hours spent on different stories for the purposes of billing. There might be no way to avoid time-tracking if you want to get paid. Second, the Product Owner needs to know when the work on a story has gone over the original time estimated for the story. The Product Owner is concerned with Return On Investment. If the team has gone massively overtime on a story, then the Product Owner has a legitimate reason to halt work on the story and reconsider the story’s business value. Finally, you might want to track how much time your team spends on different types of stories or tasks. For example, if your team is spending 75% of their time doing testing then you might need to bring in more testers. Or, if 10% of your team’s time is expended performing a software build at the end of each iteration then it is time to consider better ways of automating the build process. Time-Tracking in SonicAgile For these reasons, we added time-tracking as a feature to SonicAgile which is our free Agile Project Management tool. We were heavily influenced by Jeff Sutherland (one of the founders of Scrum) in the way that we implemented time-tracking (see his article http://scrum.jeffsutherland.com/2007/03/time-tracking-is-anti-scrum-what-do-you.html). In SonicAgile, time-tracking is disabled by default. If you want to use this feature then the project owner must enable time-tracking in Project Settings. You can choose to estimate using either days or hours. If you are estimating at the level of stories then it makes more sense to choose days. Otherwise, if you are estimating at the level of tasks then it makes more sense to use hours. After you enable time-tracking then you can assign three estimates to a story: Original Estimate – This is the estimate that you enter when you first create a story. You don’t change this estimate. Time Spent – This is the amount of time that you have already devoted to the story. You update the time spent on each story during your daily standup meeting. Time Left – This is the amount of time remaining to complete the story. Again, you update the time left during your daily standup meeting. So when you first create a story, you enter an original estimate that becomes the time left. During each daily standup meeting, you update the time spent and time left for each story on the Kanban. If you had perfect predicative power, then the original estimate would always be the same as the sum of the time spent and the time left. For example, if you predict that a story will take 5 days to complete then on day 3, the story should have 3 days spent and 2 days left. Unfortunately, never in the history of mankind has anyone accurately predicted the exact amount of time that it takes to complete a story. For this reason, SonicAgile does not update the time spent and time left automatically. Each day, during the daily standup, your team should update the time spent and time left for each story. For example, the following table shows the history of the time estimates for a story that was originally estimated to take 3 days but, eventually, takes 5 days to complete: Day Original Estimate Time Spent Time Left Day 1 3 days 0 days 3 days Day 2 3 days 1 day 2 days Day 3 3 days 2 days 2 days Day 4 3 days 3 days 2 days Day 5 3 days 4 days 0 days In the table above, everything goes as predicted until you reach day 3. On day 3, the team realizes that the work will require an additional two days. The situation does not improve on day 4. All of the sudden, on day 5, all of the remaining work gets done. Real work often follows this pattern. There are long periods when nothing gets done punctuated by occasional and unpredictable bursts of progress. We designed SonicAgile to make it as easy as possible to track the time spent and time left on a story. Detecting when a Story Goes Over the Original Estimate Sometimes, stories take much longer than originally estimated. There’s a surprise. For example, you discover that a new software component is incompatible with existing software components. Or, you discover that you have to go through a month-long certification process to finish a story. In those cases, the Product Owner has a legitimate reason to halt work on a story and re-evaluate the business value of the story. For example, the Product Owner discovers that a story will require weeks to implement instead of days, then the story might not be worth the expense. SonicAgile displays a warning on both the Backlog and the Kanban when the time spent on a story goes over the original estimate. An icon of a clock is displayed. Time-Tracking and Tasks Another optional feature of SonicAgile is tasks. If you enable Tasks in Project Settings then you can break stories into one or more tasks. You can perform time-tracking at the level of a story or at the level of a task. If you don’t break a story into tasks then you can enter the time left and time spent for the story. As soon as you break a story into tasks, then you can no longer enter the time left and time spent at the level of the story. Instead, the time left and time spent for a story is rolled up from its tasks. On the Kanban, you can see how the time left and time spent for each task gets rolled up into each story. The progress bar for the story is rolled up from the progress bars for each task. The original estimate is never rolled up – even when you break a story into tasks. A story’s original estimate is entered separately from the original estimates of each of the story’s tasks. Summary Not every Agile team can avoid time-tracking. You might be forced to track time to get paid, to detect when you are spending too much time on a particular story, or to track the amount of time that you are devoting to different types of tasks. We designed time-tracking in SonicAgile to require the least amount of work to track the information that you need. Time-tracking is an optional feature. If you enable time-tracking then you can track the original estimate, time left, and time spent for each story and task. You can use time-tracking with SonicAgile for free. Register at http://SonicAgile.com.

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  • The APEX of Business Value...or...the Business Value of APEX? Oracle Cloud Takes Oracle APEX to New Heights!

    - by Gene Eun
    The attraction of Oracle Application Express (APEX) has increased tremendously with the recent launch of the Oracle Cloud. APEX already supported departmental development and deployment of business applications with minimal involvement from the IT department. Positioned as the ideal replacement for MS Access, APEX probably has managed better to capture the eye of developers and was used for enterprise application development at least as much as for the kind of tactical applications that Oracle strategically positioned it for. With APEX as PaaS from the Oracle Cloud, a leap is made to a much higher level of business value. Now the IT department is not even needed to make infrastructure available with a database running  on it. All the business needs is a credit card. And the business application that is developed, managed and used from the cloud through a standard browser can now just as easily be accessed by users from around the world as by users from the business department itself. As a bonus – the development of the APEX application is also done in the cloud – with no special demands on the location or the enterprise access privileges of the developers. To sum it up: APEX from Oracle Cloud Database Service get the development environment up and running in minutes no involvement from the internal IT department required (not for infrastructure, platform, or development) superior availability and scalability is offered by Oracle users from anywhere in the world can be invited to access the application developers from anywhere in the world can participate in creating and maintaining the application In addition: because the Oracle Cloud platform is the same as the on-premise platform, you can still decide to move the APEX application between the cloud and the local environment – and back again. The REST-ful services that are available through APEX allow programmatic interaction with the database under the APEX application. That means that this database can be synchronized with on premise databases or data stores in (other) clouds. Through the Oracle Cloud Messaging Service, the APEX application can easily enter into asynchronous conversations with other APEX applications, Fusion Middleware applications (ADF, SOA, BPM) and any other type of REST-enabled application. In my opinion, now, for the first time perhaps, APEX offers the attraction to the business that has been suggested before: because of the cloud, all the business needs is  a credit card (a budget of $175 per month), an internet-connection and a browser. Not like before, with a PC hidden under a desk or a database running somewhere in the data center. No matter how unattended: equipment is needed, power is consumed, the database needs to be kept running and if Oracle Database XE does not suffice, software licenses are required as well. And this set up always has a security challenge associated with it. The cloud fee for the Oracle Cloud Database Service includes infrastructure, power, licenses, availability, platform upgrades, a collection of reusable application components and the development and runtime environments containing the APEX platform. Of course this not only means that business departments can move quickly without having to convince their IT colleagues to move along – it also means that small organizations that do not even have IT colleagues can do the same. Getting tailored applications or applications up and running to get in touch with users and customers all over the world is now within easy reach for small outfits – without any investment. My misunderstanding For a long time, I was under the impression that the essence of APEX was that the business could create applications themselves – meaning that business ‘people’ would actually go into APEX to create the application. To me APEX was too much of a developers’ tool to see that happen – apart from the odd business analyst who missed his or her calling as an IT developer. Having looked at various other cloud based development offerings – including Force.com, Mendix, WaveMaker, WorkXpress, OrangeScape, Caspio and Cordys- I have come to realize my mistake. All these platforms are positioned for 'the business' but require a fair amount of coding and technical expertise. However, they make the business happy nevertheless, because they allow the  business to completely circumvent the IT department. That is the essence. Not having to go through the red tape, not having to wait for IT staff who (justifiably) need weeks or months to provide an environment, not having to deal with administrators (again, justifiably) refusing to take on that 'strange environment'. Being able to think of an initiative and turn into action right away. The business does not have to build the application - it can easily hire some external developers or even that nerdy boy next door. They can get started, get an application up and running and invite users in – especially external users such as customers. They will worry later about upgrades and life cycle management and integration. To get applications up and running quickly and start turning ideas into action and results rightaway. That is the key selling point for all these cloud offerings, including APEX from the Cloud. And it is a compelling story. For APEX probably even more so than for the others. While I consider APEX a somewhat proprietary framework compared with ‘regular’ Java/JEE web development (or even .NET and PHP  development), it is still far more open than most cloud environments. APEX is SQL and PL/SQL based – nothing special about those languages – and can run just as easily on site as in the cloud. It has been around since 2004 (that is not including several predecessors that fed straight into APEX) so it can be considered pretty mature. Oracle as a company seems pretty stable – so investments in its technology are bound to last for some time to come. By the way: neither APEX nor the other Cloud DevaaS offerings are targeted at creating applications with enormous life times. They fit into a trend of agile development and rapid life cycle management, with fairly light weight user interfaces that quickly adapt to taste, technology trends and functional requirements and that are easily replaced. APEX and ADF – a match made in heaven?! (or at least in the sky) Note that using APEX only for cloud based database with REST-ful Services is also a perfectly viable scenario: any UI – mobile or browser based – capable of consuming REST-ful services can be created against such a business tier. Creating an ADF Mobile application for example that runs aginst REST-ful services is a best practice for mobile development. Such REST-ful services can be consumed from any service provider – including the Cloud based APEX powered REST-ful services running against the Oracle Cloud Database Service! The ADF Mobile architecture overview can easily be morphed to fit the APEX services in – allowing for a cloud based mobile app: Want to learn more about Oracle Database Cloud Service or Oracle Cloud, just visit cloud.oracle.com  or oracle.com/cloud. Repost of a blog entry by Rick Greenwald, Director of Product Management, Oracle Database Cloud Service.

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  • How to create a simple adf dashboard application with EJB 3.0

    - by Rodrigues, Raphael
    In this month's Oracle Magazine, Frank Nimphius wrote a very good article about an Oracle ADF Faces dashboard application to support persistent user personalization. You can read this entire article clicking here. The idea in this article is to extend the dashboard application. My idea here is to create a similar dashboard application, but instead ADF BC model layer, I'm intending to use EJB3.0. There are just a one small trick here and I'll show you. I'm using the HR usual oracle schema. The steps are: 1. Create a ADF Fusion Application with EJB as a layer model 2. Generate the entities from table (I'm using Department and Employees only) 3. Create a new Session Bean. I called it: HRSessionEJB 4. Create a new method like that: public List getAllDepartmentsHavingEmployees(){ JpaEntityManager jpaEntityManager = (JpaEntityManager)em.getDelegate(); Query query = jpaEntityManager.createNamedQuery("Departments.allDepartmentsHavingEmployees"); JavaBeanResult.setQueryResultClass(query, AggregatedDepartment.class); return query.getResultList(); } 5. In the Departments entity, create a new native query annotation: @Entity @NamedQueries( { @NamedQuery(name = "Departments.findAll", query = "select o from Departments o") }) @NamedNativeQueries({ @NamedNativeQuery(name="Departments.allDepartmentsHavingEmployees", query = "select e.department_id, d.department_name , sum(e.salary), avg(e.salary) , max(e.salary), min(e.salary) from departments d , employees e where d.department_id = e.department_id group by e.department_id, d.department_name")}) public class Departments implements Serializable {...} 6. Create a new POJO called AggregatedDepartment: package oramag.sample.dashboard.model; import java.io.Serializable; import java.math.BigDecimal; public class AggregatedDepartment implements Serializable{ @SuppressWarnings("compatibility:5167698678781240729") private static final long serialVersionUID = 1L; private BigDecimal departmentId; private String departmentName; private BigDecimal sum; private BigDecimal avg; private BigDecimal max; private BigDecimal min; public AggregatedDepartment() { super(); } public AggregatedDepartment(BigDecimal departmentId, String departmentName, BigDecimal sum, BigDecimal avg, BigDecimal max, BigDecimal min) { super(); this.departmentId = departmentId; this.departmentName = departmentName; this.sum = sum; this.avg = avg; this.max = max; this.min = min; } public void setDepartmentId(BigDecimal departmentId) { this.departmentId = departmentId; } public BigDecimal getDepartmentId() { return departmentId; } public void setDepartmentName(String departmentName) { this.departmentName = departmentName; } public String getDepartmentName() { return departmentName; } public void setSum(BigDecimal sum) { this.sum = sum; } public BigDecimal getSum() { return sum; } public void setAvg(BigDecimal avg) { this.avg = avg; } public BigDecimal getAvg() { return avg; } public void setMax(BigDecimal max) { this.max = max; } public BigDecimal getMax() { return max; } public void setMin(BigDecimal min) { this.min = min; } public BigDecimal getMin() { return min; } } 7. Create the util java class called JavaBeanResult. The function of this class is to configure a native SQL query to return POJOs in a single line of code using the utility class. Credits: http://onpersistence.blogspot.com.br/2010/07/eclipselink-jpa-native-constructor.html package oramag.sample.dashboard.model.util; /******************************************************************************* * Copyright (c) 2010 Oracle. All rights reserved. * This program and the accompanying materials are made available under the * terms of the Eclipse Public License v1.0 and Eclipse Distribution License v. 1.0 * which accompanies this distribution. * The Eclipse Public License is available at http://www.eclipse.org/legal/epl-v10.html * and the Eclipse Distribution License is available at * http://www.eclipse.org/org/documents/edl-v10.php. * * @author shsmith ******************************************************************************/ import java.lang.reflect.Constructor; import java.lang.reflect.InvocationTargetException; import java.util.ArrayList; import java.util.List; import javax.persistence.Query; import org.eclipse.persistence.exceptions.ConversionException; import org.eclipse.persistence.internal.helper.ConversionManager; import org.eclipse.persistence.internal.sessions.AbstractRecord; import org.eclipse.persistence.internal.sessions.AbstractSession; import org.eclipse.persistence.jpa.JpaHelper; import org.eclipse.persistence.queries.DatabaseQuery; import org.eclipse.persistence.queries.QueryRedirector; import org.eclipse.persistence.sessions.Record; import org.eclipse.persistence.sessions.Session; /*** * This class is a simple query redirector that intercepts the result of a * native query and builds an instance of the specified JavaBean class from each * result row. The order of the selected columns musts match the JavaBean class * constructor arguments order. * * To configure a JavaBeanResult on a native SQL query use: * JavaBeanResult.setQueryResultClass(query, SomeBeanClass.class); * where query is either a JPA SQL Query or native EclipseLink DatabaseQuery. * * @author shsmith * */ public final class JavaBeanResult implements QueryRedirector { private static final long serialVersionUID = 3025874987115503731L; protected Class resultClass; public static void setQueryResultClass(Query query, Class resultClass) { JavaBeanResult javaBeanResult = new JavaBeanResult(resultClass); DatabaseQuery databaseQuery = JpaHelper.getDatabaseQuery(query); databaseQuery.setRedirector(javaBeanResult); } public static void setQueryResultClass(DatabaseQuery query, Class resultClass) { JavaBeanResult javaBeanResult = new JavaBeanResult(resultClass); query.setRedirector(javaBeanResult); } protected JavaBeanResult(Class resultClass) { this.resultClass = resultClass; } @SuppressWarnings("unchecked") public Object invokeQuery(DatabaseQuery query, Record arguments, Session session) { List results = new ArrayList(); try { Constructor[] constructors = resultClass.getDeclaredConstructors(); Constructor javaBeanClassConstructor = null; // (Constructor) resultClass.getDeclaredConstructors()[0]; Class[] constructorParameterTypes = null; // javaBeanClassConstructor.getParameterTypes(); List rows = (List) query.execute( (AbstractSession) session, (AbstractRecord) arguments); for (Object[] columns : rows) { boolean found = false; for (Constructor constructor : constructors) { javaBeanClassConstructor = constructor; constructorParameterTypes = javaBeanClassConstructor.getParameterTypes(); if (columns.length == constructorParameterTypes.length) { found = true; break; } // if (columns.length != constructorParameterTypes.length) { // throw new ColumnParameterNumberMismatchException( // resultClass); // } } if (!found) throw new ColumnParameterNumberMismatchException( resultClass); Object[] constructorArgs = new Object[constructorParameterTypes.length]; for (int j = 0; j < columns.length; j++) { Object columnValue = columns[j]; Class parameterType = constructorParameterTypes[j]; // convert the column value to the correct type--if possible constructorArgs[j] = ConversionManager.getDefaultManager() .convertObject(columnValue, parameterType); } results.add(javaBeanClassConstructor.newInstance(constructorArgs)); } } catch (ConversionException e) { throw new ColumnParameterMismatchException(e); } catch (IllegalArgumentException e) { throw new ColumnParameterMismatchException(e); } catch (InstantiationException e) { throw new ColumnParameterMismatchException(e); } catch (IllegalAccessException e) { throw new ColumnParameterMismatchException(e); } catch (InvocationTargetException e) { throw new ColumnParameterMismatchException(e); } return results; } public final class ColumnParameterMismatchException extends RuntimeException { private static final long serialVersionUID = 4752000720859502868L; public ColumnParameterMismatchException(Throwable t) { super( "Exception while processing query results-ensure column order matches constructor parameter order", t); } } public final class ColumnParameterNumberMismatchException extends RuntimeException { private static final long serialVersionUID = 1776794744797667755L; public ColumnParameterNumberMismatchException(Class clazz) { super( "Number of selected columns does not match number of constructor arguments for: " + clazz.getName()); } } } 8. Create the DataControl and a jsf or jspx page 9. Drag allDepartmentsHavingEmployees from DataControl and drop in your page 10. Choose Graph > Type: Bar (Normal) > any layout 11. In the wizard screen, Bars label, adds: sum, avg, max, min. In the X Axis label, adds: departmentName, and click in OK button 12. Run the page, the result is showed below: You can download the workspace here . It was using the latest jdeveloper version 11.1.2.2.

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  • Lessons from rewriting POP Forums for MVC, open source-like

    - by Jeff
    It has been a ton of work, interrupted over the last two years by unemployment, moving, a baby, failing to sell houses and other life events, but it's really exciting to see POP Forums v9 coming together. I'm not even sure when I decided to really commit to it as an open source project, but working on the same team as the CodePlex folks probably had something to do with it. Moving along the roadmap I set for myself, the app is now running on a quasi-production site... we launched MouseZoom last weekend. (That's a post-beta 1 build of the forum. There's also some nifty Silverlight DeepZoom goodness on that site.)I have to make a point to illustrate just how important starting over was for me. I started this forum thing for my sites in old ASP more than ten years ago. What a mess that stuff was, including SQL injection vulnerabilities and all kinds of crap. It went to ASP.NET in 2002, but even then, it felt a little too much like script. More than a year later, in 2003, I did an honest to goodness rewrite. If you've been in this business of writing code for any amount of time, you know how much you hate what you wrote a month ago, so just imagine that with seven years in between. The subsequent versions still carried a fair amount of crap, and that's why I had to start over, to make a clean break. Mind you, much of that crap is still running on some of my production sites in a stable manner, but it's a pain in the ass to maintain.So with that clean break, there is much that I have learned. These are a few of those lessons, in no particular order...Avoid shiny object syndromeOver the years, I've embraced new things without bothering to ask myself why. I remember spending the better part of a year trying to adapt this app to use the membership and profile API's in ASP.NET, just because they were there. They didn't solve any known problem. Early on in this version, I dabbled in exotic ORM's, even though I already had the fundamental SQL that I knew worked. I bloated up the client side code with all kinds of jQuery UI and plugins just because, and it got in the way. All the new shiny can be distracting, and I've come to realize that I've allowed it to be a distraction most of my professional life.Just query what you needI've spent a lot of time over-thinking how to query data. In the SQL world, this means exotic joins, special caches, the read-update-commit loop of ORM's, etc. There are times when you have to remind yourself that you aren't Facebook, you'll never be Facebook, and that databases are in fact intended to serve data. In a lot of projects, back in the day, I used to have these big, rich data objects and pass them all over the place, through various application tiers, when in reality, all I needed was some ID from the entity. I try to be mindful of how many queries hit the database on a given request, but I don't obsess over it. I just get what I need.Don't spend too much time worrying about your unit testsIf you've looked at any of the tests for POP Forums, you might offer an audible WTF. That's OK. There's a whole lot of mocking going on. In some cases, it points out where you're doing too much, and that's good for improving your design. In other cases it shows where your design sucks. But the biggest trap of unit testing is that you worry it should be prettier. That's a waste of time. When you write a test, in many cases before the production code, the important part is that you're testing the right thing. If you have to mock up a bunch of stuff to test the outcome, so be it, but it's not wasted time. You're still doing up the typical arrange-action-assert deal, and you'll be able to read that later if you need to.Get back to your HTTP rootsASP.NET Webforms did a reasonably decent job at abstracting us away from the stateless nature of the Web. A lot of people criticize it, but I think it all worked pretty well. These days, with MVC, jQuery, REST services, and what not, we've gone back to thinking about the wire. The nuts and bolts passing between our Web browser and server matters. This doesn't make things harder, in my opinion, it makes them easier. There is something incredibly freeing about how we approach development of Web apps now. HTTP is a really simple protocol, and the stuff we push through it, in particular HTML and JSON, are pretty simple too. The debugging points are really easy to trap and trace.Premature optimization is prematureI'll go back to the data thing for a moment. I've been known to look at a particular action or use case and stress about the number of calls that are made to the database. I'm not suggesting that it's a bad thing to keep these in mind, but if you worry about it outside of the context of the actual impact, you're wasting time. For example, I query the database for last read times in a forum separately of the user and the list of forums. The impact on performance barely exists. If I put it under load, exceeding the kind of load I expect, it still barely has an impact. Then consider it only counts for logged in users. The context of this "inefficient" action is that it doesn't matter. Did I mention I won't be Facebook?Solve your own problems firstThis is another trap I've fallen into. I've often thought about what other people might need for some feature or aspect of the app. In other words, I was willing to make design decisions based on non-existent data. How stupid is that? When I decided to truly open source this thing, building for myself first was a stated design goal. This app has to server the audiences of CoasterBuzz, MouseZoom and other sites first. In this development scenario, you don't have access to mountains of usability studies or user focus groups. You have to start with what you know.I'm sure there are other points I could make too. It has been a lot of fun to work on, and I look forward to evolving the UI as time goes on. That's where I hope to see more magic in the future.

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  • CodePlex Daily Summary for Tuesday, March 23, 2010

    CodePlex Daily Summary for Tuesday, March 23, 2010New Projects.NET StarCraft II Replay Parser: A .NET 3.5 Library used to parse StarCraft II replays. Developed in C# 3.5.BackToBasics "B2B" Chat: With technology and software getting more and more complicated, why not get back to basics with BackToBasicsChat. B2B allows you to chat over a ser...Dark Neuron Game Engine: Dark Neuron allows you to easily create fun and interesting games with no need of developing basic game components. This engine is developed for C#...DeepZoom Pivot Constructor: Library to make building DeepZoom images and Pivot displays simpler.ePaper reader: The project is aimed at creating a tool which helps in reading electronic editions of news papers(pdf/flash)FSharpPageProvider for EPiServer CMS 6: This project starts as the port of EPiServer XmlPageProvider to F# programming language. Hammock for REST: Hammock is a REST library for .NET that greatly simplifies consuming and wrapping RESTful services.Kirill Osenkov: Various small projects, tools, utilities and samples by Kirill OsenkovliveDB: liveDB - web client for sql serverLucilla Framework: lucilla frameworkMVC Foolproof Validation: MVC Foolproof Validation aims to extend the Data Annotation validation provided in ASP.NET MVC. Initial efforts are focused on adding contingent va...MVC2Forums: MVC2Forums is simply a forum system based upon MVC2.Mvvm Foundation Silverlight: Mvvm Foundation Silverlight is a library of classes that are helpful when building Silverlight applications based in the MVVM pattern. This librar...MyPersonalWebsite: This is my personal web site developed using ASP.NET MVC 2Planner: Planner makes it easier for all peoples to plan your tasks. It's developed in Delphi.Prose: Prose is an playground for an experimental JavaScript like language compiler. Eventually it will implement 0-CFA, CFA2, and a Tracing JITQuestTracker: QuestTracker is a todo list presented in the format of a quest tracking list such as the one in World of Warcraft.SevenZipLib: SevenZipLib is a C# interface to the 7-zip library.SimpleGeo .Net: .Net Client library for the SimpleGeo.com serviceNew ReleasesAutenticar no OpenLDAP utilizando pGIna: DLL LDAPAuth Plus: New Group: No LoginBMap.NET: BMap.NET 2: This is the 2nd version of BMap.NET. It has included these tags: Bing Maps, and "About BMap.NET".Cronos: Version 2.04: This is primarily a bug-fix release. Several numerical issues have been resolved, and a resource leak (of MS Windows graphics objects) has been fi...EV Dashboard: v1.0: This release includes support for an App.config file and Auto Connect, which will connect to the specified BMS at startup. Note: You still have to ...GKO Libraries: GKO Libraries 0.1 Beta: 0.1 Beta Added More utilities and functions RefactoringsGLB Virtual Player Builder: 0.4.2 Beta: Beta build that includes a new player creator.HKGolden Express: HKGoldenExpress (Build 201003222215): New features: (None) Bug fix: Fixed bugs of unable to parse XML file stream returned from HKGolden API, as the encoding of XML file stream chang...jQuery Web Controls ASP.Net: jQueryWebControls 1.1.1.2: En esta versión se han corregido problemas existentes en la ejecución de los scripts de jquery cuando se utilizaban MasterPage y/o Ajax Control Too...LightKit: Version 0.2.2: Fixed: fixed bug when CollectionItemsEditor ditermines IsChanged property incorrectly fixed ObjectEditor`a thisstring propertyName method wrong l...LINQ to Twitter: LINQ to Twitter Beta v2.0.8: New items added since v1.1 include: Support for OAuth (via DotNetOpenAuth), secure communication via https, VB language support, serialization of ...MapWindow6: MapWindow 6.0 msi (March 22): This version fixes the icons for the desktop installer and changes the install directory to Program Files\MapWindow instead of Program Files\ISU.Math.NET Numerics: 2010.3.22.1334 Build: Latest alpha buildMiniCalendar Web Part: MiniCalendar Web Part 1.8: A small web part to display links to events stored in a list (or document library) in a mini calendar (in month view mode). It shows tooltips for t...OCInject: Release Two: This release brings some missing features such as Singleton support, Func<T> factories and child containers. It, also, has an updated constructor ...Phalanger - The PHP Language Compiler for the .NET Framework: 2.0 (March 2010): Installer of the latest binaries of Phalanger 2.0 (March 2010) and its integration into Visual Studio 2008. Easy installer with automatic IIS int...Planner: Planner: firstQuestTracker: QuestTracker 0.1: This is the preliminary release of QuestTracker. There's not much documentation or many features yet, but it is functional. Any feedback would be a...QuestTracker: QuestTracker 0.1.1: Bugfix for QuestTracker 0.1QuestTracker: QuestTracker 0.1.2: Fixes an issue with saving the quest list.Rawr: Rawr 2.3.13: We're pleased to announce that, after long last, Rawr3 has entered public beta. You're still welcome to continue using Rawr2 (that's what you're re...Single Web Session: Alpha Model Plugin: !How to use Single Web Session add following line into your web config <httpModules> <add name="SingleSession" type="SingleWebSession.Model.W...SMIL - SharePoint Map Integration Layer: SMIL 1.0: Custom data field Extracts Lat/Lon from EXIF from images being uploaded. Map Web Part Filter with SharePoint views Filter by connecting to...sTASKedit: sTASKedit 42532 (Developer Alpha): This release is only to verify the currently decoded task structure... Supported files: tasks.data (v1.3.6 client)VCC: Latest build, v2.1.30322.0: Automatic drop of latest buildVisual Studio DSite: Advanced Notepad (Visual C++ 2008): An notepad written in c that can save in a rich text file format.Wallpaper Rotator: Wallpaper Rotator 0.5: Wallpaper Rotator 0.5 This version includes the following improvements: Saving the choice of "Random Order (Shuffle Mode)" Updating the configu...Most Popular ProjectsMetaSharpRawrWBFS ManagerSilverlight ToolkitASP.NET Ajax LibraryMicrosoft SQL Server Product Samples: DatabaseAJAX Control ToolkitLiveUpload to FacebookWindows Presentation Foundation (WPF)ASP.NETMost Active ProjectsRawrjQuery Library for SharePoint Web ServicesBlogEngine.NETLINQ to TwitterPHPExcelFarseer Physics EngineFacebook Developer ToolkitNB_Store - Free DotNetNuke Ecommerce Catalog Modulepatterns & practices: Composite WPF and SilverlightN2 CMS

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  • The blocking nature of aggregates

    - by Rob Farley
    I wrote a post recently about how query tuning isn’t just about how quickly the query runs – that if you have something (such as SSIS) that is consuming your data (and probably introducing a bottleneck), then it might be more important to have a query which focuses on getting the first bit of data out. You can read that post here.  In particular, we looked at two operators that could be used to ensure that a query returns only Distinct rows. and The Sort operator pulls in all the data, sorts it (discarding duplicates), and then pushes out the remaining rows. The Hash Match operator performs a Hashing function on each row as it comes in, and then looks to see if it’s created a Hash it’s seen before. If not, it pushes the row out. The Sort method is quicker, but has to wait until it’s gathered all the data before it can do the sort, and therefore blocks the data flow. But that was my last post. This one’s a bit different. This post is going to look at how Aggregate functions work, which ties nicely into this month’s T-SQL Tuesday. I’ve frequently explained about the fact that DISTINCT and GROUP BY are essentially the same function, although DISTINCT is the poorer cousin because you have less control over it, and you can’t apply aggregate functions. Just like the operators used for Distinct, there are different flavours of Aggregate operators – coming in blocking and non-blocking varieties. The example I like to use to explain this is a pile of playing cards. If I’m handed a pile of cards and asked to count how many cards there are in each suit, it’s going to help if the cards are already ordered. Suppose I’m playing a game of Bridge, I can easily glance at my hand and count how many there are in each suit, because I keep the pile of cards in order. Moving from left to right, I could tell you I have four Hearts in my hand, even before I’ve got to the end. By telling you that I have four Hearts as soon as I know, I demonstrate the principle of a non-blocking operation. This is known as a Stream Aggregate operation. It requires input which is sorted by whichever columns the grouping is on, and it will release a row as soon as the group changes – when I encounter a Spade, I know I don’t have any more Hearts in my hand. Alternatively, if the pile of cards are not sorted, I won’t know how many Hearts I have until I’ve looked through all the cards. In fact, to count them, I basically need to put them into little piles, and when I’ve finished making all those piles, I can count how many there are in each. Because I don’t know any of the final numbers until I’ve seen all the cards, this is blocking. This performs the aggregate function using a Hash Match. Observant readers will remember this from my Distinct example. You might remember that my earlier Hash Match operation – used for Distinct Flow – wasn’t blocking. But this one is. They’re essentially doing a similar operation, applying a Hash function to some data and seeing if the set of values have been seen before, but before, it needs more information than the mere existence of a new set of values, it needs to consider how many of them there are. A lot is dependent here on whether the data coming out of the source is sorted or not, and this is largely determined by the indexes that are being used. If you look in the Properties of an Index Scan, you’ll be able to see whether the order of the data is required by the plan. A property called Ordered will demonstrate this. In this particular example, the second plan is significantly faster, but is dependent on having ordered data. In fact, if I force a Stream Aggregate on unordered data (which I’m doing by telling it to use a different index), a Sort operation is needed, which makes my plan a lot slower. This is all very straight-forward stuff, and information that most people are fully aware of. I’m sure you’ve all read my good friend Paul White (@sql_kiwi)’s post on how the Query Optimizer chooses which type of aggregate function to apply. But let’s take a look at SQL Server Integration Services. SSIS gives us a Aggregate transformation for use in Data Flow Tasks, but it’s described as Blocking. The definitive article on Performance Tuning SSIS uses Sort and Aggregate as examples of Blocking Transformations. I’ve just shown you that Aggregate operations used by the Query Optimizer are not always blocking, but that the SSIS Aggregate component is an example of a blocking transformation. But is it always the case? After all, there are plenty of SSIS Performance Tuning talks out there that describe the value of sorted data in Data Flow Tasks, describing the IsSorted property that can be set through the Advanced Editor of your Source component. And so I set about testing the Aggregate transformation in SSIS, to prove for sure whether providing Sorted data would let the Aggregate transform behave like a Stream Aggregate. (Of course, I knew the answer already, but it helps to be able to demonstrate these things). A query that will produce a million rows in order was in order. Let me rephrase. I used a query which produced the numbers from 1 to 1000000, in a single field, ordered. The IsSorted flag was set on the source output, with the only column as SortKey 1. Performing an Aggregate function over this (counting the number of rows per distinct number) should produce an additional column with 1 in it. If this were being done in T-SQL, the ordered data would allow a Stream Aggregate to be used. In fact, if the Query Optimizer saw that the field had a Unique Index on it, it would be able to skip the Aggregate function completely, and just insert the value 1. This is a shortcut I wouldn’t be expecting from SSIS, but certainly the Stream behaviour would be nice. Unfortunately, it’s not the case. As you can see from the screenshots above, the data is pouring into the Aggregate function, and not being released until all million rows have been seen. It’s not doing a Stream Aggregate at all. This is expected behaviour. (I put that in bold, because I want you to realise this.) An SSIS transformation is a piece of code that runs. It’s a physical operation. When you write T-SQL and ask for an aggregation to be done, it’s a logical operation. The physical operation is either a Stream Aggregate or a Hash Match. In SSIS, you’re telling the system that you want a generic Aggregation, that will have to work with whatever data is passed in. I’m not saying that it wouldn’t be possible to make a sometimes-blocking aggregation component in SSIS. A Custom Component could be created which could detect whether the SortKeys columns of the input matched the Grouping columns of the Aggregation, and either call the blocking code or the non-blocking code as appropriate. One day I’ll make one of those, and publish it on my blog. I’ve done it before with a Script Component, but as Script components are single-use, I was able to handle the data knowing everything about my data flow already. As per my previous post – there are a lot of aspects in which tuning SSIS and tuning execution plans use similar concepts. In both situations, it really helps to have a feel for what’s going on behind the scenes. Considering whether an operation is blocking or not is extremely relevant to performance, and that it’s not always obvious from the surface. In a future post, I’ll show the impact of blocking v non-blocking and synchronous v asynchronous components in SSIS, using some of LobsterPot’s Script Components and Custom Components as examples. When I get that sorted, I’ll make a Stream Aggregate component available for download.

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  • The blocking nature of aggregates

    - by Rob Farley
    I wrote a post recently about how query tuning isn’t just about how quickly the query runs – that if you have something (such as SSIS) that is consuming your data (and probably introducing a bottleneck), then it might be more important to have a query which focuses on getting the first bit of data out. You can read that post here.  In particular, we looked at two operators that could be used to ensure that a query returns only Distinct rows. and The Sort operator pulls in all the data, sorts it (discarding duplicates), and then pushes out the remaining rows. The Hash Match operator performs a Hashing function on each row as it comes in, and then looks to see if it’s created a Hash it’s seen before. If not, it pushes the row out. The Sort method is quicker, but has to wait until it’s gathered all the data before it can do the sort, and therefore blocks the data flow. But that was my last post. This one’s a bit different. This post is going to look at how Aggregate functions work, which ties nicely into this month’s T-SQL Tuesday. I’ve frequently explained about the fact that DISTINCT and GROUP BY are essentially the same function, although DISTINCT is the poorer cousin because you have less control over it, and you can’t apply aggregate functions. Just like the operators used for Distinct, there are different flavours of Aggregate operators – coming in blocking and non-blocking varieties. The example I like to use to explain this is a pile of playing cards. If I’m handed a pile of cards and asked to count how many cards there are in each suit, it’s going to help if the cards are already ordered. Suppose I’m playing a game of Bridge, I can easily glance at my hand and count how many there are in each suit, because I keep the pile of cards in order. Moving from left to right, I could tell you I have four Hearts in my hand, even before I’ve got to the end. By telling you that I have four Hearts as soon as I know, I demonstrate the principle of a non-blocking operation. This is known as a Stream Aggregate operation. It requires input which is sorted by whichever columns the grouping is on, and it will release a row as soon as the group changes – when I encounter a Spade, I know I don’t have any more Hearts in my hand. Alternatively, if the pile of cards are not sorted, I won’t know how many Hearts I have until I’ve looked through all the cards. In fact, to count them, I basically need to put them into little piles, and when I’ve finished making all those piles, I can count how many there are in each. Because I don’t know any of the final numbers until I’ve seen all the cards, this is blocking. This performs the aggregate function using a Hash Match. Observant readers will remember this from my Distinct example. You might remember that my earlier Hash Match operation – used for Distinct Flow – wasn’t blocking. But this one is. They’re essentially doing a similar operation, applying a Hash function to some data and seeing if the set of values have been seen before, but before, it needs more information than the mere existence of a new set of values, it needs to consider how many of them there are. A lot is dependent here on whether the data coming out of the source is sorted or not, and this is largely determined by the indexes that are being used. If you look in the Properties of an Index Scan, you’ll be able to see whether the order of the data is required by the plan. A property called Ordered will demonstrate this. In this particular example, the second plan is significantly faster, but is dependent on having ordered data. In fact, if I force a Stream Aggregate on unordered data (which I’m doing by telling it to use a different index), a Sort operation is needed, which makes my plan a lot slower. This is all very straight-forward stuff, and information that most people are fully aware of. I’m sure you’ve all read my good friend Paul White (@sql_kiwi)’s post on how the Query Optimizer chooses which type of aggregate function to apply. But let’s take a look at SQL Server Integration Services. SSIS gives us a Aggregate transformation for use in Data Flow Tasks, but it’s described as Blocking. The definitive article on Performance Tuning SSIS uses Sort and Aggregate as examples of Blocking Transformations. I’ve just shown you that Aggregate operations used by the Query Optimizer are not always blocking, but that the SSIS Aggregate component is an example of a blocking transformation. But is it always the case? After all, there are plenty of SSIS Performance Tuning talks out there that describe the value of sorted data in Data Flow Tasks, describing the IsSorted property that can be set through the Advanced Editor of your Source component. And so I set about testing the Aggregate transformation in SSIS, to prove for sure whether providing Sorted data would let the Aggregate transform behave like a Stream Aggregate. (Of course, I knew the answer already, but it helps to be able to demonstrate these things). A query that will produce a million rows in order was in order. Let me rephrase. I used a query which produced the numbers from 1 to 1000000, in a single field, ordered. The IsSorted flag was set on the source output, with the only column as SortKey 1. Performing an Aggregate function over this (counting the number of rows per distinct number) should produce an additional column with 1 in it. If this were being done in T-SQL, the ordered data would allow a Stream Aggregate to be used. In fact, if the Query Optimizer saw that the field had a Unique Index on it, it would be able to skip the Aggregate function completely, and just insert the value 1. This is a shortcut I wouldn’t be expecting from SSIS, but certainly the Stream behaviour would be nice. Unfortunately, it’s not the case. As you can see from the screenshots above, the data is pouring into the Aggregate function, and not being released until all million rows have been seen. It’s not doing a Stream Aggregate at all. This is expected behaviour. (I put that in bold, because I want you to realise this.) An SSIS transformation is a piece of code that runs. It’s a physical operation. When you write T-SQL and ask for an aggregation to be done, it’s a logical operation. The physical operation is either a Stream Aggregate or a Hash Match. In SSIS, you’re telling the system that you want a generic Aggregation, that will have to work with whatever data is passed in. I’m not saying that it wouldn’t be possible to make a sometimes-blocking aggregation component in SSIS. A Custom Component could be created which could detect whether the SortKeys columns of the input matched the Grouping columns of the Aggregation, and either call the blocking code or the non-blocking code as appropriate. One day I’ll make one of those, and publish it on my blog. I’ve done it before with a Script Component, but as Script components are single-use, I was able to handle the data knowing everything about my data flow already. As per my previous post – there are a lot of aspects in which tuning SSIS and tuning execution plans use similar concepts. In both situations, it really helps to have a feel for what’s going on behind the scenes. Considering whether an operation is blocking or not is extremely relevant to performance, and that it’s not always obvious from the surface. In a future post, I’ll show the impact of blocking v non-blocking and synchronous v asynchronous components in SSIS, using some of LobsterPot’s Script Components and Custom Components as examples. When I get that sorted, I’ll make a Stream Aggregate component available for download.

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  • T-SQL Tuesday #31 - Logging Tricks with CONTEXT_INFO

    - by Most Valuable Yak (Rob Volk)
    This month's T-SQL Tuesday is being hosted by Aaron Nelson [b | t], fellow Atlantan (the city in Georgia, not the famous sunken city, or the resort in the Bahamas) and covers the topic of logging (the recording of information, not the harvesting of trees) and maintains the fine T-SQL Tuesday tradition begun by Adam Machanic [b | t] (the SQL Server guru, not the guy who fixes cars, check the spelling again, there will be a quiz later). This is a trick I learned from Fernando Guerrero [b | t] waaaaaay back during the PASS Summit 2004 in sunny, hurricane-infested Orlando, during his session on Secret SQL Server (not sure if that's the correct title, and I haven't used parentheses in this paragraph yet).  CONTEXT_INFO is a neat little feature that's existed since SQL Server 2000 and perhaps even earlier.  It lets you assign data to the current session/connection, and maintains that data until you disconnect or change it.  In addition to the CONTEXT_INFO() function, you can also query the context_info column in sys.dm_exec_sessions, or even sysprocesses if you're still running SQL Server 2000, if you need to see it for another session. While you're limited to 128 bytes, one big advantage that CONTEXT_INFO has is that it's independent of any transactions.  If you've ever logged to a table in a transaction and then lost messages when it rolled back, you can understand how aggravating it can be.  CONTEXT_INFO also survives across multiple SQL batches (GO separators) in the same connection, so for those of you who were going to suggest "just log to a table variable, they don't get rolled back":  HA-HA, I GOT YOU!  Since GO starts a new batch all variable declarations are lost. Here's a simple example I recently used at work.  I had to test database mirroring configurations for disaster recovery scenarios and measure the network throughput.  I also needed to log how long it took for the script to run and include the mirror settings for the database in question.  I decided to use AdventureWorks as my database model, and Adam Machanic's Big Adventure script to provide a fairly large workload that's repeatable and easily scalable.  My test would consist of several copies of AdventureWorks running the Big Adventure script while I mirrored the databases (or not). Since Adam's script contains several batches, I decided CONTEXT_INFO would have to be used.  As it turns out, I only needed to grab the start time at the beginning, I could get the rest of the data at the end of the process.   The code is pretty small: declare @time binary(128)=cast(getdate() as binary(8)) set context_info @time   ... rest of Big Adventure code ...   go use master; insert mirror_test(server,role,partner,db,state,safety,start,duration) select @@servername, mirroring_role_desc, mirroring_partner_instance, db_name(database_id), mirroring_state_desc, mirroring_safety_level_desc, cast(cast(context_info() as binary(8)) as datetime), datediff(s,cast(cast(context_info() as binary(8)) as datetime),getdate()) from sys.database_mirroring where db_name(database_id) like 'Adv%';   I declared @time as a binary(128) since CONTEXT_INFO is defined that way.  I couldn't convert GETDATE() to binary(128) as it would pad the first 120 bytes as 0x00.  To keep the CAST functions simple and avoid using SUBSTRING, I decided to CAST GETDATE() as binary(8) and let SQL Server do the implicit conversion.  It's not the safest way perhaps, but it works on my machine. :) As I mentioned earlier, you can query system views for sessions and get their CONTEXT_INFO.  With a little boilerplate code this can be used to monitor long-running procedures, in case you need to kill a process, or are just curious  how long certain parts take.  In this example, I added code to Adam's Big Adventure script to set CONTEXT_INFO messages at strategic places I want to monitor.  (His code is in UPPERCASE as it was in the original, mine is all lowercase): declare @msg binary(128) set @msg=cast('Altering bigProduct.ProductID' as binary(128)) set context_info @msg go ALTER TABLE bigProduct ALTER COLUMN ProductID INT NOT NULL GO set context_info 0x0 go declare @msg1 binary(128) set @msg1=cast('Adding pk_bigProduct Constraint' as binary(128)) set context_info @msg1 go ALTER TABLE bigProduct ADD CONSTRAINT pk_bigProduct PRIMARY KEY (ProductID) GO set context_info 0x0 go declare @msg2 binary(128) set @msg2=cast('Altering bigTransactionHistory.TransactionID' as binary(128)) set context_info @msg2 go ALTER TABLE bigTransactionHistory ALTER COLUMN TransactionID INT NOT NULL GO set context_info 0x0 go declare @msg3 binary(128) set @msg3=cast('Adding pk_bigTransactionHistory Constraint' as binary(128)) set context_info @msg3 go ALTER TABLE bigTransactionHistory ADD CONSTRAINT pk_bigTransactionHistory PRIMARY KEY NONCLUSTERED(TransactionID) GO set context_info 0x0 go declare @msg4 binary(128) set @msg4=cast('Creating IX_ProductId_TransactionDate Index' as binary(128)) set context_info @msg4 go CREATE NONCLUSTERED INDEX IX_ProductId_TransactionDate ON bigTransactionHistory(ProductId,TransactionDate) INCLUDE(Quantity,ActualCost) GO set context_info 0x0   This doesn't include the entire script, only those portions that altered a table or created an index.  One annoyance is that SET CONTEXT_INFO requires a literal or variable, you can't use an expression.  And since GO starts a new batch I need to declare a variable in each one.  And of course I have to use CAST because it won't implicitly convert varchar to binary.  And even though context_info is a nullable column, you can't SET CONTEXT_INFO NULL, so I have to use SET CONTEXT_INFO 0x0 to clear the message after the statement completes.  And if you're thinking of turning this into a UDF, you can't, although a stored procedure would work. So what does all this aggravation get you?  As the code runs, if I want to see which stage the session is at, I can run the following (assuming SPID 51 is the one I want): select CAST(context_info as varchar(128)) from sys.dm_exec_sessions where session_id=51   Since SQL Server 2005 introduced the new system and dynamic management views (DMVs) there's not as much need for tagging a session with these kinds of messages.  You can get the session start time and currently executing statement from them, and neatly presented if you use Adam's sp_whoisactive utility (and you absolutely should be using it).  Of course you can always use xp_cmdshell, a CLR function, or some other tricks to log information outside of a SQL transaction.  All the same, I've used this trick to monitor long-running reports at a previous job, and I still think CONTEXT_INFO is a great feature, especially if you're still using SQL Server 2000 or want to supplement your instrumentation.  If you'd like an exercise, consider adding the system time to the messages in the last example, and an automated job to query and parse it from the system tables.  That would let you track how long each statement ran without having to run Profiler. #TSQL2sDay

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  • SQL SERVER – Core Concepts – Elasticity, Scalability and ACID Properties – Exploring NuoDB an Elastically Scalable Database System

    - by pinaldave
    I have been recently exploring Elasticity and Scalability attributes of databases. You can see that in my earlier blog posts about NuoDB where I wanted to look at Elasticity and Scalability concepts. The concepts are very interesting, and intriguing as well. I have discussed these concepts with my friend Joyti M and together we have come up with this interesting read. The goal of this article is to answer following simple questions What is Elasticity? What is Scalability? How ACID properties vary from NOSQL Concepts? What are the prevailing problems in the current database system architectures? Why is NuoDB  an innovative and welcome change in database paradigm? Elasticity This word’s original form is used in many different ways and honestly it does do a decent job in holding things together over the years as a person grows and contracts. Within the tech world, and specifically related to software systems (database, application servers), it has come to mean a few things - allow stretching of resources without reaching the breaking point (on demand). What are resources in this context? Resources are the usual suspects – RAM/CPU/IO/Bandwidth in the form of a container (a process or bunch of processes combined as modules). When it is about increasing resources the simplest idea which comes to mind is the addition of another container. Another container means adding a brand new physical node. When it is about adding a new node there are two questions which comes to mind. 1) Can we add another node to our software system? 2) If yes, does adding new node cause downtime for the system? Let us assume we have added new node, let us see what the new needs of the system are when a new node is added. Balancing incoming requests to multiple nodes Synchronization of a shared state across multiple nodes Identification of “downstate” and resolution action to bring it to “upstate” Well, adding a new node has its advantages as well. Here are few of the positive points Throughput can increase nearly horizontally across the node throughout the system Response times of application will increase as in-between layer interactions will be improved Now, Let us put the above concepts in the perspective of a Database. When we mention the term “running out of resources” or “application is bound to resources” the resources can be CPU, Memory or Bandwidth. The regular approach to “gain scalability” in the database is to look around for bottlenecks and increase the bottlenecked resource. When we have memory as a bottleneck we look at the data buffers, locks, query plans or indexes. After a point even this is not enough as there needs to be an efficient way of managing such large workload on a “single machine” across memory and CPU bound (right kind of scheduling)  workload. We next move on to either read/write separation of the workload or functionality-based sharing so that we still have control of the individual. But this requires lots of planning and change in client systems in terms of knowing where to go/update/read and for reporting applications to “aggregate the data” in an intelligent way. What we ideally need is an intelligent layer which allows us to do these things without us getting into managing, monitoring and distributing the workload. Scalability In the context of database/applications, scalability means three main things Ability to handle normal loads without pressure E.g. X users at the Y utilization of resources (CPU, Memory, Bandwidth) on the Z kind of hardware (4 processor, 32 GB machine with 15000 RPM SATA drives and 1 GHz Network switch) with T throughput Ability to scale up to expected peak load which is greater than normal load with acceptable response times Ability to provide acceptable response times across the system E.g. Response time in S milliseconds (or agreed upon unit of measure) – 90% of the time The Issue – Need of Scale In normal cases one can plan for the load testing to test out normal, peak, and stress scenarios to ensure specific hardware meets the needs. With help from Hardware and Software partners and best practices, bottlenecks can be identified and requisite resources added to the system. Unfortunately this vertical scale is expensive and difficult to achieve and most of the operational people need the ability to scale horizontally. This helps in getting better throughput as there are physical limits in terms of adding resources (Memory, CPU, Bandwidth and Storage) indefinitely. Today we have different options to achieve scalability: Read & Write Separation The idea here is to do actual writes to one store and configure slaves receiving the latest data with acceptable delays. Slaves can be used for balancing out reads. We can also explore functional separation or sharing as well. We can separate data operations by a specific identifier (e.g. region, year, month) and consolidate it for reporting purposes. For functional separation the major disadvantage is when schema changes or workload pattern changes. As the requirement grows one still needs to deal with scale need in manual ways by providing an abstraction in the middle tier code. Using NOSQL solutions The idea is to flatten out the structures in general to keep all values which are retrieved together at the same store and provide flexible schema. The issue with the stores is that they are compromising on mostly consistency (no ACID guarantees) and one has to use NON-SQL dialect to work with the store. The other major issue is about education with NOSQL solutions. Would one really want to make these compromises on the ability to connect and retrieve in simple SQL manner and learn other skill sets? Or for that matter give up on ACID guarantee and start dealing with consistency issues? Hybrid Deployment – Mac, Linux, Cloud, and Windows One of the challenges today that we see across On-premise vs Cloud infrastructure is a difference in abilities. Take for example SQL Azure – it is wonderful in its concepts of throttling (as it is shared deployment) of resources and ability to scale using federation. However, the same abilities are not available on premise. This is not a mistake, mind you – but a compromise of the sweet spot of workloads, customer requirements and operational SLAs which can be supported by the team. In today’s world it is imperative that databases are available across operating systems – which are a commodity and used by developers of all hues. An Ideal Database Ability List A system which allows a linear scale of the system (increase in throughput with reasonable response time) with the addition of resources A system which does not compromise on the ACID guarantees and require developers to learn new paradigms A system which does not force fit a new way interacting with database by learning Non-SQL dialect A system which does not force fit its mechanisms for providing availability across its various modules. Well NuoDB is the first database which has all of the above abilities and much more. In future articles I will cover my hands-on experience with it. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: NuoDB

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  • HTML5 Input type=date Formatting Issues

    - by Rick Strahl
    One of the nice features in HTML5 is the abililty to specify a specific input type for HTML text input boxes. There a host of very useful input types available including email, number, date, datetime, month, number, range, search, tel, time, url and week. For a more complete list you can check out the MDN reference. Date input types also support automatic validation which can be useful in some scenarios but maybe can get in the way at other times. One of the more common input types, and one that can most benefit of a custom UI for selection is of course date input. Almost every application could use a decent date representation and HTML5's date input type seems to push into the right direction. It'd be nice if you could just say:<form action="DateTest.html"> <label for="FromDate">Enter a Date:</label> <input type="date" id="FromDate" name="FromDate" value="11/08/2012" class="date" /> <hr /> <input type="submit" id="btnSubmit" name="btnSubmit" value="Save Date" class="smallbutton" /> </form> but if you'd expect to just work, you're likely to be pretty disappointed. Problem #1: Browser Support For starters there's browser support. Out of the major browsers only the latest versions of WebKit and Opera based browsers seem to support date input. Neither FireFox, nor any version of Internet Explorer (including the new touch enabled IE10 in Windows RT) support input type=date. Browser support is an issue, but it would be OK if it wasn't for problem #2. Problem #2: Date Formatting If you look at my date input from before:<input type="date" id="FromDate" name="FromDate" value="11/08/2012" class="date" /> You can see that my date is formatted in local date format (ie. en-us). Now when I run this sadly the form that comes up in Chrome (and also iOS mobile browsers) comes up like this: Chrome isn't recognizing my local date string. Instead it's expecting my date format to be provided in ISO 8601 format which is: 2012-11-08 So if I change the date input field to:<input type="date" id="FromDate" name="FromDate" value="2012-10-08" class="date" /> I correctly get the date field filled in: Also when I pick a date with the DatePicker the date value is also returned is also set to the ISO date format. Yet notice how the date is still formatted to the local date time format (ie. en-US format). So if I pick a new date: and then save, the value field is set back to: 2012-11-15 using the ISO format. The same is true for Opera and iOS browsers and I suspect any other WebKit style browser and their date pickers. So to summarize input type=date: Expects ISO 8601 format dates to display intial values Sets selected date values to ISO 8601 Now what? This would sort of make sense, if all browsers supported input type=date. It'd be easy because you could just format dates appropriately when you set the date value into the control by applying the appropriate culture formatting (ie. .ToString("yyyy-MM-dd") ). .NET is actually smart enough to pick up the date on the other end for modelbinding when ISO 8601 is used. For other environments this might be a bit more tricky. input type=date is clearly the way to go forward. Date controls implemented in HTML are going the way of the dodo, given the intricacies of mobile platforms and scaling for both desktop and mobile. I've been using jQuery UI Datepicker for ages but once going to mobile, that's no longer an option as the control doesn't scale down well for mobile apps (at least not without major re-styling). It also makes a lot of sense for the browser to provide this functionality - creating a consistent date input experience across apps only makes sense, which is why I find it baffling that neither FireFox nor IE 10 deign it necessary to support date input natively. The problem is that a large number of even the latest and greatest browsers don't support this. So now you're stuck with not knowing what date format you have to serve since neither the local format, nor the ISO format works in all cases. For my current app I just broke down and used the ISO format and so I'll live with the non-local date format. <input type="date" id="ToDate" name="ToDate" value="2012-11-08" class="date"/> Here's what this looks like on Chrome: Here's what it looks like on my iPhone: Both Chrome and the phone do this the way it should be. For the phone especially this demonstrates why we'd want this - the built-in date picker there certainly beats manually trying to edit the date using finger gymnastics, and it's one of the easiest ways to pick a date I can think of (ie. easier to use than your typical date picker). Finally here's what the date looks like in FireFox: Certainly this is not the ideal date format, but it's clear enough I suppose. If users enter a date in local US format and that works as well (but won't work for other locales). It'll have to do. Over time one can only hope that other browsers will finally decide to implement this functionality natively to provide a unique experience. Until then, incomplete solutions it is. Related Posts Html 5 Input Types - How useful is this really going to be?© Rick Strahl, West Wind Technologies, 2005-2012Posted in HTML5  HTML   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • You Say You Want a (Customer Experience) Revolution

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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  • Announcing: Improvements to the Windows Azure Portal

    - by ScottGu
    Earlier today we released a number of enhancements to the new Windows Azure Management Portal.  These new capabilities include: Service Bus Management and Monitoring Support for Managing Co-administrators Import/Export support for SQL Databases Virtual Machine Experience Enhancements Improved Cloud Service Status Notifications Media Services Monitoring Support Storage Container Creation and Access Control Support All of these improvements are now live in production and available to start using immediately.  Below are more details on them: Service Bus Management and Monitoring The new Windows Azure Management Portal now supports Service Bus management and monitoring. Service Bus provides rich messaging infrastructure that can sit between applications (or between cloud and on-premise environments) and allow them to communicate in a loosely coupled way for improved scale and resiliency. With the new Service Bus experience, you can now create and manage Service Bus Namespaces, Queues, Topics, Relays and Subscriptions. You can also get rich monitoring for Service Bus Queues, Topics and Subscriptions. To create a Service Bus namespace, you can now select the “Service Bus” tab in the Windows Azure portal and then simply select the CREATE command: Doing so will bring up a new “Create a Namespace” dialog that allows you to name and create a new Service Bus Namespace: Once created, you can obtain security credentials associated with the Namespace via the ACCESS KEY command. This gives you the ability to obtain the connection string associated with the service namespace. You can copy and paste these values into any application that requires these credentials: It is also now easy to create Service Bus Queues and Topics via the NEW experience in the portal drawer.  Simply click the NEW command and navigate to the “App Services” category to create a new Service Bus entity: Once you provision a new Queue or Topic it can be managed in the portal.  Clicking on a namespace will display all queues and topics within it: Clicking on an item in the list will allow you to drill down into a dashboard view that allows you to monitor the activity and traffic within it, as well as perform operations on it. For example, below is a view of an “orders” queue – note how we now surface both the incoming and outgoing message flow rate, as well as the total queue length and queue size: To monitor pub/sub subscriptions you can use the ADD METRICS command within a topic and select a specific subscription to monitor. Support for Managing Co-Administrators You can now add co-administrators for your Windows Azure subscription using the new Windows Azure Portal. This allows you to share management of your Windows Azure services with other users. Subscription co-administrators share the same administrative rights and permissions that service administrator have - except a co-administrator cannot change or view billing details about the account, nor remove the service administrator from a subscription. In the SETTINGS section, click on the ADMINISTRATORS tab, and select the ADD button to add a co-administrator to your subscription: To add a co-administrator, you specify the email address for a Microsoft account (formerly Windows Live ID) or an organizational account, and choose the subscription you want to add them to: You can later update the subscriptions that the co-administrator has access to by clicking on the EDIT button, and then select or deselect the subscriptions to which they belong. Import/Export Support for SQL Databases The Windows Azure administration portal now supports importing and exporting SQL Databases to/from Blob Storage.  Databases can be imported/exported to blob storage using the same BACPAC file format that is supported with SQL Server 2012.  Among other benefits, this makes it easy to copy and migrate databases between on-premise and cloud environments. SQL Databases now have an EXPORT command in the bottom drawer that when pressed will prompt you to save your database to a Windows Azure storage container: The UI allows you to choose an existing storage account or create a new one, as well as the name of the BACPAC file to persist in blob storage: You can also now import and create a new SQL Database by using the NEW command.  This will prompt you to select the storage container and file to import the database from: The Windows Azure Portal enables you to monitor the progress of import and export operations. If you choose to log out of the portal, you can come back later and check on the status of all of the operations in the new history tab of the SQL Database server – this shows your entire import and export history and the status (success/fail) of each: Enhancements to the Virtual Machine Experience One of the common pain-points we have heard from customers using the preview of our new Virtual Machine support has been the inability to delete the associated VHDs when a VM instance (or VM drive) gets deleted. Prior to today’s release the VHDs would continue to be in your storage account and accumulate storage charges. You can now navigate to the Disks tab within the Virtual Machine extension, select a VM disk to delete, and click the DELETE DISK command: When you click the DELETE DISK button you have the option to delete the disk + associated .VHD file (completely clearing it from storage).  Alternatively you can delete the disk but still retain a .VHD copy of it in storage. Improved Cloud Service Status Notifications The Windows Azure portal now exposes more information of the health status of role instances.  If any of the instances are in a non-running state, the status at the top of the dashboard will summarize the status (and update automatically as the role health changes): Clicking the instance hyperlink within this status summary view will navigate you to a detailed role instance view, and allow you to get more detailed health status of each of the instances.  The portal has been updated to provide more specific status information within this detailed view – giving you better visibility into the health of your app: Monitoring Support for Media Services Windows Azure Media Services allows you to create media processing jobs (for example: encoding media files) in your Windows Azure Media Services account. In the Windows Azure Portal, you can now monitor the number of encoding jobs that are queued up for processing as well as active, failed and queued tasks for encoding jobs. On your media services account dashboard, you can visualize the monitoring data for last 6 hours, 24 hours or 7 days. Storage Container Creation and Access Control Support You can now create Windows Azure Storage storage containers from within the Windows Azure Portal.  After selecting a storage account, you can navigate to the CONTAINERS tab and click the ADD CONTAINER command: This will display a dialog that lets you name the new container and control access to it: You can also update the access setting as well as container metadata of existing containers by selecting one and then using the new EDIT CONTAINER command: This will then bring up the edit container dialog that allows you to change and save its settings: In addition to creating and editing containers, you can click on them within the portal to drill-in and view blobs within them.  Summary The above features are all now live in production and available to use immediately.  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using them today.  Visit the Windows Azure Developer Center to learn more about how to build apps with it. We’ll have even more new features and enhancements coming later this month – including support for the recent Windows Server 2012 and .NET 4.5 releases (we will enable new web and worker role images with Windows Server 2012 and .NET 4.5, and support .NET 4.5 with Websites).  Keep an eye out on my blog for details as these new features become available. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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