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• periodically unable to play media

  - by avorum

  So I don't know if this is right place to ask this at all but I've gotten good help here before so I thought I'd ask. For the last year or so periodically my computer would start refusing to play media. In browser players would say they were playing but they weren't. No audio and the video wasn't moving forward although it would show the first frame of the video to be shown. iTunes would act similarly, thinking it was playing without actually playing any music. This persists across browsers, various application categories, etcetera. It can often be fixed by rebooting but it is only a short term solution. Does anyone know of anything that might cause this erratic behavior? I'm using Windows 7 64bit. If additional information would help please ask. Alternatively, if this isn't the right site for this I would greatly appreciate some direction to a site better suited to my question. Thanks in advance for any help.

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• SQL Server on Linux

  - by TimothyAWiseman

  For a particular project that is coming up, I am trying to expand my knowledge of Linux, so I am going to set up a Linux system at home. Rather than dual booting, I am thinking about putting SQL Server on a Windows Virtual Machine with Linux as the host at least until this project is over when I will probably switch back to Linux. So, I have a couple of different, but interrelated questions: How well does this work? This is only a test machine at home, so I can easily accept a fair bit of degradation, but if it is going to be a horrible reduction in performance I will dual boot instead. Is there a particular virtual machine manager I should look at to go this route? Since this is my personal machine, price is an issue but I am quite happy to pay a reasonable amount. And finally, given the choice of VMM, is there a particular Linux Distro I should be looking at? [This has been cross posted at Ask.SqlServerCentral.com . I think it may be appropriate at both sites. ]

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• Disaster After Removing Two HDD From LaCie RAID 0 Case

  - by John

  This is the second time this has happened. I own a LaCie IDE RAID 0 Enclosure and the RAID went bad. The system gave me a warning that the data could be read from the RAID but that nothing could be written, and to remove the data ASAP. I did that and erased and reinitialized the RAID. System reported it was fine, no issues. I wrote to the RAID again and the system reported the same issue. So, I removed the drives and tested them individually thinking one must have gone bad. Sure enough, one HDD reported all bad blocks, every single one after the Master Boot Record. I didn't think much about it because of the age of the drives, 5 years old. So, I bought two new drives plugged them in and started up the RAID again. Exactly the same thing happened. All was fine after initializing the RAID and then the next day after powering on the RAID the exact same issue. The HDD sitting in the same position as the first "bad" HDD reported all bad blocks. Obviously, this is an issue with LaCie's bridge board not with the drives. No utility I have used has been able to bring this HDD back to life. I thought I would just copy the MBR from the good drive to the new one using a sector editor but am hesitant. Is it possible the firmware on the HDD has been corrupted by the LaCie bridge board?? What else could be the cause of such an issue? How can I fix this drive?

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• How To Map Fn+Key (Multiple Keys) To Other Key in Windows?

  - by Mohamed Meligy

  I've got a ThinkPad W530 laptop, which replaces the Application Key (also known as Menu Key or Mouse Right Click key, usually between Right Alt and Right Ctrl) with the Print Screen key. So, I need to replace Prt/Scr with Application key. That's easy, all key mapping software like SharpKeys or whatever can do that. There are even a few threads in SuperUser about dozen of those. But then, the different part to this question from the others (which is why it's not a duplicate, I think) is that I also don't want to completely lose the Prt/Scr key. I'm thinking about replacing it with either: Fn + Prt/Scr Fn + F2 These seemed to have no special meaning, so, I'm not overriding anything, just adding functionality to either of them (one of them, not both), to be the new Prt/Scr key. I couldn't find any key mapping software that can detect or let me select more than one key to map, even when the other key is something like Fn key (although they all can map Fn key itself, without combination). I know it may make sense why this restriction exists, but it'll be really useful if I can override it though. Do you know any program that can do that? Thanks a lot.

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• Programmatically add/delete users in Exchange

  - by Terry Gamble

  I've got the following set up: ASP.Net site that allows my internal employees to add in new hire information (no secure data, just stuff like name/address/phone) and when they submit this it goes into a database (SQL). Every few minutes a service runs that checks the database and if there are new entries it will add them into Exchange. The issue is I'm not happy with the way the service is doing things, (It's not putting address, etc in it). As I don't have the source code this I'm thinking of recreating it. My issue though is finding a starting point even. I know I'll have to create the scripts through code where the data is retrieved from SQL : Joe Smith 123 Main Street Nowhere, USA 19999 And put that into a powershell cmdlet (not sure exactly the syntax but I can get that figured out unless someone already has it) where the user is created in the Active Directory as a normal user and the mailbox is created simultaneously. From there I just need to fill out fields in Active Directory with the person's address, etc. Finally a deletion routine for when we terminate someone, however I'm sure that it will simply be a cmdlet that is easily shelled out to much like the initial one is, once I can figure out how to start that... Anyone have some good reference points or have already done it and can share?

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• Booting VM Directly from iSCSI (or FC) in Hyper-V R2

  - by tony roth

  I have a server that san boots that I want to p2v. I have many options disk2vhd, scvmm etc but I was thinking about cloning the lun (flexclone, netapp) presenting it to my hyper-v r2 server. Within the hv manager do a create new disk then have it copy the cloned lun to a vhd file. Then do the bcdedit\bootsect stuff to it. Should work right? I'm also curious if anybodys booting vhd's that are on bootable luns? I've booted native vhd's just fine was just curious about the running them off a bootable lun. I think that this has quite a few advantages like instant p2v etc.. any thoughts on this? hmm dang as I was typing this I realized that I should not use the hv manager new disk copy routine, I should just disk2vhd the mounted lun. This has advantages in that it should be a lot faster!! discovered that disk2vhd may be flaky, crashed the first time I ran it! thanks

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• Apache 403 Forbidden Error when accessing local web server using local IP address

  - by amjo324

  I have an odd problem when attempting to browse to pages stored on a local web server (Apache 2.2). The pages are served as expected when I browse to localhost or 127.0.0.1 on port 80. Yet when I attempt to browse to the same pages by referencing the local IP address (192.168.x.x), I receive a HTTP 403 (Forbidden) error. In essence, http://localhost:80 works but 192.168.x.x:80 doesn't even though I'm specifying the IP of the local machine. You may be thinking "who cares? just use localhost". However, this is the first step in troubleshooting why I cannot remotely access these pages from different hosts on my LAN. I'm presuming this can't be a firewall issue as I'm only connecting to the local machine. Even so, I verified there was no iptables rules that could be having an effect. I've checked the Apache error logs and the corresponding line of relevance is: [Sat Oct 19 07:38:35 2013] [error] [client 192.168.x.x] client denied by server configuration: /var/www/ I've inspected most of the apache config files and they don't appear to differ from what you would expect with a default install. I can't see anything in apache2.conf that would be a problem and httpd.conf is an empty file. This is an excerpt from /etc/apache2/sites-enabled/000-default: <VirtualHost *:80> ServerAdmin webmaster@localhost DocumentRoot /var/www <Directory /> Options FollowSymLinks AllowOverride None </Directory> <Directory /var/www/> Options Indexes FollowSymLinks MultiViews AllowOverride All Order allow,deny allow from all </Directory> Any insight as to where I can look next to find a solution ? Thanks in advance.

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• wrt54gl reboots; troubleshooting steps?

  - by Bill

  I am using about 10 wrt54gl's in a small school. I am using a combination of stock firmware and Tomato 1.25, slowly moving towards all Tomato. We have had these devices installed for several years without problems. Recently, more and more of the units have started to spontaneously reboot, usually during high-traffic times (but not always). For the most part, the rebooting is not critical for us, but the wrt54gl's temporarily revert to 192.168.1.1 on the LAN ethernet ports and conflict with a critical server that's already installed with that IP. (Yes -- we plan to move the server off that address, but it is an involved process.) Both Tomato and the stock firmware (several versions from recent to several years old) exhibit the same problem: random reboots and reverting to 192.168.1.1 and conflicting temporarily with our server until the firmware boot process finishes. Here are my questions: Any way to prevent the wrt54gl's from reverting to 192.168.1.1 during the boot process? I was thinking of doing a custom firmware mod, although I hate to go that direction. Any steps to take in troubleshooting the reboots? Only some of the wrt54gl's reboot, which is odd. Others stay online for weeks and months without issues. Thanks.

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• Split Tunnel VPN using incorrect Tunnel

  - by Brian Schmeltz

  Our company has a handful of field offices that have recently been setup with a regular internet connection after we removed the T1 and router that connected them directly to our network. Now, when the users are in the office, they log in to the VPN to be able to connect to the network. For the sake of them being able to print and scan from the local multi-function we have setup a split tunnel VPN. We currently have about 15-20 users using this setup around the country without any problems. Recently one of our users started having problems accessing internal programs/sites when connecting from both home and the office. There are three other users in the same office and they do not have this problem. I assumed that it was something with the computer and went ahead and replaced it with another of the same model. The computer worked fine in our home office; however, when the user received it, she had the exact same problem both at home and in the field office. Thinking it may be a NIC driver issue I sent her another computer, this time a different model, same problem occurred. If I update the host file to point to the correct paths, things will work, and if I connect via a normal VPN connection everything works, but the user cannot scan or print - which is a problem. Have tried to find ways to create another tunnel on a normal VPN and have tried to find ways to force the correct tunnel on the split tunnel VPN. It appears that there is something related to the ISP because if I connect to Comcast or Verizon it is fine but once she connects to Insite then she has problems. I have been unable to get any support from Insite as they don't feel the issue is with them. We use a Nortel VPN client. Any thoughts or ideas would be appreciated.

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• Is it ever good to share a userid?

  - by Ladlestein

  On Un*x, Is it ever a good idea to have one userid that many different people log into when they do stuff? Often I'm installing software or something on a Linux or BSD system. I've developed software for 24 years now, so I know how to make the machine do what I want, but I've never had responsibility for maintaining a multi-user installation where anyone really cared about security. So my opinions feel untested. Now I'm at a company where there's a server that many people log into with a single userid and do stuff. I'm installing some software on it. It's not really a public-facing server, and is only accessible via VPN, but it's used by many people nonetheless, to run tests on custom software, things like that. It's a staging server. I'm thinking that at the very least, using a single user obscures an audit trail, and that's bad. And it's just inelegant, because people don't have their own spaces on the server. But then again, with more userids, maybe there's a greater chance that one can be compromised, allowing attackers to gain access. ?

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• PORT FORWARDING TO PUT MY WEB SERVER ON THE INTERNET

  - by Chadworthington

  I went to http://canyouseeme.org/ to check to see what my external IP address. Regardless of what port I enter, it tells me that the port is blocked. I have a LinkSys router that basically has the default settings with the exception that I have WEP encrptin setup and I have forwarded a few ports, including 80 and 69. I forwarded them to the 192.x.x.103 IP address of the PC which is running IIS. That PC runs Symantec Endpoint Protection, which I right mouse clicked in the tray to Disable. These steps used to make my PC visible so I could host my own web site in IIS on port 80, or some other port, like 69. Yet, the Open Port tool cannot see my IP when it checks eiether port and when I navigate to http://my external ip/ I get "page cant be displayed" At first I was thinking that maybe Comcast is blocking port 80, but 69 doesnt work eiether. I do not see any other blockking set up in my router and, as I mentioned, I went with teh defaults except where discussed. This is a corporate PC and Symantec End Point Protecion is new to it (this previously worked on teh same PC with Symantec Protection Agent), but I thought that disabling Sym End Pt from the tray, that that would effectively neutralize it. I do not have the rights to kill the program itself. Any suggestions on what else to try to make my PC externally visible?

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• Windows 7 wireless not seeing any networks

  - by jkohlhepp

  I think I have managed to confuse Windows 7. When I did the install, I had the network cable plugged in to my router, but the wireless card was also enabled. During the install, Windows 7 seemed to see my wireless network and even asked me for the WEP key. I know that it used the WEP key because I initially entered an invalid one and it gave me an error. Then the network said "SoAndSoWireless Connected". However, when I unplug or disable my wired network card, then I have no internet, and it can't see any networks. When I plug in the wired network card, it says "SoAndSoWireless Connected". Under Network and Internet Network Connections I have "Local Area Connection" and "Wireless Network Connection". The wired one's status is "SoAndSoWireless" and the wireless status is "Not Connected". Also, the wireless connection can't seem to see any other wireless networks in the area and I know there are tons. My neighbors have several. I've somehow seemingly confused Windows 7 into thinking that my wired network card is my wireless card or something. Any ideas on how to un-confuse it? This is a desktop machine by the way, if it matters. EDIT: Ah, I think part of the problem is that I named my network accidentally the same as the name of the wireless network being broadcast by the wireless router. So that might be why it says that name on the hard-wired connection. Perhaps the drivers just are completely not working for the wireless card. Thanks, ~ Justin

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• Why are folders disappearing in Windows XP?

  - by XenoFoxx

  I am researching a problem for a friend, and unfortunatly do not have direct access to his computer. I've tried to gather as much information as possible and I have researched it on various websites. I've not found anyone having the same problem my friend is having. So here goes: He has a media server in his home running Microsoft Windows XP. It has 3 drives, 1 for the OS and 2 for mass storage. Not long ago he went to access one of the mass storage media drives and it was empty, except for a single folder. His first assumption was that his roommate had deleted everything on the drive (excluding the remaining folder). He then checked the properties of the drive and it was still saying that the hard drive was nearly full. I told him to check the recycling bin, thinking that whoever deleted them didn't clear them from recycling and that they were still taking up space on the drive. My friend said the recycling bin was empty. So we have a drive that the Windows file management system says is empty (again except for the remaining folder), but the properties of the drive say it's mostly full. Now it gets weirder My friend tried to create a new folder on this drive and it auto-named itself "New Folder(1)" which means that it recognizes there is already a "New Folder" in that directory. He tried to rename it to a name that he KNEW was there previsouly, and Windows wouldn't allow it because it was a duplicate folder name. SO now it seems the folders are there, but not displaying in Windows Explorer. Both of us have no idea why this is occuring, why the folders vanished, why the one remaining folder didn't vanish, or how to make them visable again. Anyone else ever experience this? I can get more details if needed.

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• tail -f and then exit on matching string

  - by Patrick

  I am trying to configure a startup script which will startup tomcat, monitor the catalina.out for the string "Server startup", and then run another process. I have been trying various combinations of tail -f with grep and awk, but haven't got anything working yet. The main issue I am having seems to be with forcing the tail to die after grep or awk have matched the string. I have simplified to the following test case. test.sh is listed below: #!/bin/sh rm -f child.out ./child.sh > child.out & tail -f child.out | grep -q B child.sh is listed below: #!/bin/sh echo A sleep 20 echo B echo C sleep 40 echo D The behavior I am seeing is that grep exits after 20 seconds , however the tail will take a further 40 seconds to die. I understand why this is happening - tail will only notice that the pipe is gone when it writes to it which only happens when data gets appended to the file. This is compounded by the fact that tail is to be buffering the data and outputting the B and C characters as a single write (I confirmed this by strace). I have attempted to fix that with solutions I found elsewhere, such as using unbuffer command, but that didn't help. Anybody got any ideas for how to get this working how I expect it? Or ideas for waiting for successful Tomcat start (thinking about waiting for a TCP port to know it has started, but suspect that will become more complex that what I am trying to do now). I have managed to get it working with awk doing a "killall tail" on match, but I am not happy with that solution. Note I am trying to get this to work on RHEL4.

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• Setting up a dualboot by installing cloned partitions using clonezilla

  - by Nimjox

  I'm trying to setup a dual boot system where I have Windows 7 and Linux Mint. Here's the kicker both are partitions I've saved using Clonzezilla from different places and to make matters worse Linux Mint is formated as a LVM. I need both of these images specifically as windows is a corporate image that I must use and the other is a development image that took me a week to setup. I've gotten it almost all working but my issue is that I can't get clonezilla to not mess up the partition table of Windows when installing Mint or vise-vera. I can use the (-k1 option) which doens't copy the partition table but then I have a unusable partition when it clones and I'm not sure how to fix the partition table. Here's what I'm doing: Using Gparted to make partitions sda1 40GB ntfs (windows), sda2 extended 70GB, sda5 lvm2 pv 69.99 GB (Linux), sda3 500MB (GRUB) Clonezilla windows image into sda1 partition (keeping partition table) Clonezilla linux image into sda5 partition (not recreating partition table) After all that I can boot into windows using the default MBR. I can use rescue-repair cd to reinstall GRUB which will see Windows 7 but I can't get it to see the Linux OS. I'm thinking its because of the sda5 partition but I'm not sure any ideas on what I could do to get this working or where I might be going wrong. If there is any additional detail you need please let me know and I'll edit as this is a lot.

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• Looking for a short term solution to improve website performance with additional server

  - by Tanim Mirza

  I am working with a small team to run an internal website running with PHP 5.3.9, MySQL 5.0.77. All the files and database are hosted on a dedicated Linux machine with the following configuration: Intel Xeon E5450 8 CPU cores @3.00GHz, 2992.498 MHz, Cache 6148 KB, Cent OS – Red Hat Enterprise Linux Server release 5.4 We started small and then the database got bigger and now the website performance degraded significantly. We often get server space overrun, mysql overloaded with too many calls, etc. We don't have much experience dealing with these issues. We recently got another server that we were thinking to use to improve performance. Since it has better configuration, some of us wanted to completely move everything to the new machine. But I am trying to find out how we can utilize both machine for optimized performance. I found options such as MySQL clustering, Load balancer, etc. I was wondering if I could get any suggestion for this situation "How to utilize two machines in short term for best performance", that would be great. By short term we are looking for something that we can deploy in a month or so. Thanks in advance for your time.

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• Using AddEncoding x-gzip .gz without actual files

  - by STATUS_ACCESS_DENIED

  With Apache (2.2 and later) how can I achieve the following. I want to transparently compress using GZip encoding (not plain Deflate) the output when a certain file is queried with its name plus the extension .gz, where the .gz version doesn't physically exist on disk. So let's say I have a file named /path/foo.bar and no file foo.bar.gz in the folder to which the URI /path maps, how can I get Apache to serve the contents of /path/foo.bar but with AddEncoding x-gzip ... applied to the (non-existing) file? The rewrite part appears to be easy, but the problem is how to apply the encoding to a non-existent item. The other way around also seems to be simple as long as the client supports the encoding. Is the only solution really a script that does this on the fly? I'm aware of mod_deflate and mod_gzip and it is not what I'm looking for - at least not alone. In particular I need an actual GZIP file and not just a deflated stream. Now I was thinking of using mod_ext_filter, but couldn't bridge the gap between rewriting the name of the (non-existent) file.gz to file on one side and the LocationMatch on the other. Here's what I have. RewriteRule ^(.*?\.ext)\.gz$ $1 [L] ExtFilterDefine gzip mode=output cmd="/bin/gzip" <LocationMatch "/my-files/special-path/.*?\.ext\.gz"> AddType application/octet-stream .ext.gz SetOutputFilter gzip Header set Content-Encoding gzip </LocationMatch> Note that the header for Content-Encoding isn't really needed by the clients in this case. They expect to see actual GZIP files, but I want to do this on-the-fly without caching (this is a test scenario).

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• Can't get an IBM xSeries 345 server to load Windows Server 2003 using ServerGuide utility

  - by Kyle Noland

  I have a client that has an IBM xSeries 345 eServer. Per the IBM support website, I have downloaded the ServerGuide Setup 7.4.17 installation ISO and burned a bootable CD. The CD boots fine and loads the utility. I walk through the following screens without any issue: Set the date and Time Detect the IBM ServeRAID card and install the latest firmware Clear the hard disks Set up the RAID array The next step is format the NOS partition. I select my partition size and the utility goes through the following steps: Creating NOS partition Formatting NOS partition (NTFS) Copying W32 files The copying W32 files takes about 10 minutes. I see the CD drive and disks working hard. When the copying is complete, I'm taken to a blank page just NOS Partitioning at the top. At the bottom of the screen are the familiar Back and Exit buttons. I see the place where the Next button should be, and if I click on it I can tell there is something there, but the space is empty. No button is displayed and clicking the empty spot doesn't ever take me to the next screen. I can't load the OS until I get past this part. I have already tried: Burning multiple copies and versions of the ServerGuide CD Letting the final screen just sit there over the weekend thinking it might advance after syncing the drives or something Has anybody else seen this? I'm really at a loss here.

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• Cheapest iSCSI SAN for Windows 2008/SQL Server clustering?

  - by MichaelGG

  Are there any production-quality iSCSI SANs suitable for use with Windows Server 2008/SQL Server for failover clustering? So far, I've only seen Dell's MD3000i, and HP's MSA 2000 (2012i), which both are around $6K with a minimal disk configuration. Buffalo (yea, I know), has a $1000 device with iSCSI support, but they say it will not work for 2008 failover clustering. I'm interested in seeing something suitable for failover in a production environment, but with very low IO requirements. (Clustering, say, a 30GB DB.) As for using software: On Windows, StarWind seems to have a great solution. But it's actually more money than buying a hardware SAN. (As I understand, only the enterprise edition supports having replicas, and that's $3000 a license.) I was thinking I could use Linux, something like DRBD + an iSCSI target would be fine. However, I haven't seen any free or low-cost iSCSI software that supports SCSI-3 persistent reservations, which Windows 2008 needs for failover clustering. I know $6K isn't much at all, just curious to see if there are practical cheaper solutions out there. And finally, yes, the software is expensive, but many small business get MS BizSpark, so the Windows 2008 Enterprise / SQL 2008 licenses are completely free.

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• How can I tell which page is creating a high-CPU-load httpd process?

  - by Greg

  I have a LAMP server (CentOS-based MediaTemple (DV) Extreme with 2GB RAM) running a customized Wordpress+bbPress combination . At about 30k pageviews per day the server is starting to groan. It stumbled earlier today for about 5 minutes when there was an influx of traffic. Even under normal conditions I can see that the virtual server is sometimes at 90%+ CPU load. Using Top I can often see 5-7 httpd processes that are each using 15-30% (and sometimes even 50%) CPU. Before we do a big optimization pass (our use of MySQL is probably the culprit) I would love to find the pages that are the main offenders and deal with them first. Is there a way that I can find out which specific requests were responsible for the most CPU-hungry httpd processes? I have found a lot of info on optimization in general, but nothing on this specific question. Secondly, I know there are a million variables, but if you have any insight on whether we should be at the boundaries of performance with a single dedicated virtual server with a site of this size, then I would love to hear your opinion. Should we be thinking about moving to a more powerful server, or should we be focused on optimization on the current server?

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• Mainboard shuts itself off after half a second or so

  - by heishe

  Here's the problem: When I start the PC, the mainboard powers up, then stays that way maybe 0.2-0.5 seconds, and then shuts off again. I say mainboard, and not PC, because I removed all the parts from the system and disconnected everything but the mainboard power supply (the broad 12 pin thingy). When I have the other parts (cpu, graphics card, ram, etc.) installed and connected, the basic behaviour stays the same, but now the mainboard runs for about 6 or 7 seconds (this is a guess) before shutting off. This all started when my monitor wouldn't receive a video signal today, without giving POSTs, so I took the graphics card and the RAM out to see if it changes anything. It didn't, except that from that point on the mainboard would start to have this behavior where it just stays on for a very short time and then shuts off again. I already tested it with a backup PSU - same behavior. What could this be? I'm thinking it can't be on a physical level (transistors burned through or something like that), since then the mainboard either shouldn't start at all or it should detect hardware failures in non-essential parts of the syste and start beeping. Sorry, I forgot to mention. It's an MSI P67A-C43. I already checked the capacitors if someone popped, but I can't find anything. I also tried resetting the cmos, but that didn't change anything.

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• Why can`t we treat SSL Certs like Pgp keys instead of trusting CAs?

  - by yarun can

  I am dumb and stupid and I do not know all the technical aspects of SSL and server/client side implications and implementations. However I understand them good enough from user point of view to use SSL and encyrption daily. I was thinking that how silly it is to trust some unknown/known CAs when it comes to our our certificates for our servers. There had been many cases of misconduct, misuse, compromises and theft of certificates/ca keys from those places. On top of those known issues we also have to pay these guys regularly. I am wondering why can not we use/treat web server certificates like we use our pgp keys? So I sign a SSL certificate and send to a central server. And then each user accessing my site checks the validity and the keys from some central server (like pgp key servers). Is this a stupid idea? If so what could be a better idea than current system of issuing valid certificates. I am looking for a better than more secure idea. Naturally this is not a solution to an existing problem, rather it will be a hypothetical solution for some future implementation of a currently messed up web of trust on the internet due to recent news about NSA and their criminal buddies around the world. thanks

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• USB device goes to "Unknown device" randomly

  - by ILovePaperTowels

  We have a kiosk that uses a bio scanner from m2sys (usb device). It scans your palm to recognize you. Every so often, maybe 1-3 times a day, the bio scanner will become an unknown device. We are unable to see any patterns or commonalities. When we unplug and plug it back in, it becomes available again. We have custom software that uses the bio scanner's software to communicate with it. We've added a crap load of logging on everything but there doesn't seem to be any pattern of when the thing shuts off. We have these devices deployed to multiple locations (100+) and they are all seeing the issues but we can not reproduce it here, at the main office. I've evaluated the software and I don't see anything. I'm thinking it's a driver or hardware issue (but we can't reproduce the issues here in the main office) or maybe environmental interference of some sort like from scan guns, automatic doors, microwaves or something else. Any ideas would be welcome. I'm looking for possible causes of the usb device becoming unknown or ways to figure out what the cause is. no other usb devices have this issue, only the scanner We've contacted the manufacturer and they blame our software We're getting help from Microsoft, but they haven't found anything OS is embedded XP http://www.m2sys.com/palm-vein-reader.htm

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• Help Email Account Management among multiple users

  - by CogitoErgoSum

  So I preface this with saying this may belong in IT Security, not too sure feel free to move. Currently we have an email account [email protected] - hosted via google apps (as is all our email). We had an incident where we had to terminate an employee. This employee however had the password for this account as we have 20-30 people utilizing it at any given point to manage customer emails etc. Thinking on this I feel there must be a better way to manage access. With Google you can associate upto 10 email accounts to another the problem is we have more like 20-30 people going. We were evaluating tools such as SalesForce and Assistly where people have their own login credentials and then the system contains the appropriate smtp information for the [email protected] email address to send emails from it rather than a users personal account. Aside from those options does anyone have any other thoughts? One suggestion floated was moving everyone to desktop clients and saving the PW info there so they could only login from their physical workstation but we may have situations where we'd like employees to work remotely. Does anyone have experience with this sort of system where ~20-30 people are responding from one email box and how to manage security and access?

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• Shared printer stops working on clients but not host computer

  - by Tony

  I have a Brother MFC-7420 USB all-in-one laser printer. It is plugin via USB to my Windows 7 x64 machine. I have it shared to a few users on my home network. My wife's laptop running Vista x64 can normally print fine to the printer. However it seems that every day or two, when she pushes print on a something it just sits in her laptop's print queue and never makes it to my desktop. The only thing that seems to fix this is if she restarts her laptop. Not a big deal but this problem is sort of annoying. I don't know if this affects but the laptop is put into hibernate at night and I turn my desktop off at night. Does anyone know why this happens and if there is something easy to do to fix the problem besides restart the computer? EDIT: I was thinking that maybe my wife's laptop loses its connection to the printer. Is there a way to reset a connection to a shared printer? Or maybe reauth with the printer?

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