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  • Keyword Research - The Foundation For Your Website!

    With the proliferation of the use of the Internet as a form of marketing, it is so important to be familiar with the common terms and practices used in this new marketing medium in order to be in the loop. Keyword research is the use of search engine optimization experts in finding out what keywords are popularly used by Internet users when they use search engines to obtain information.

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  • Stay Informed with EBS Newsletters, Blogs and Social Media

    - by Oracle_EBS
    NewslettersStay informed by one of the many E-Business Newsletters — ACT For the latest information, product news and updates, support news and alerts and archived editions. Social Media Channels Follow My Oracle Support by one of these social media channels: Oracle EBS Twitter Oracle EBS Blog Oracle E-Business Suite Technology Blog (Steven Chan)

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  • This Week in Geek History: Microsoft Goes Public, Birth of Albert Einstein, The Internet Becomes Cross-Oceanic

    - by Jason Fitzpatrick
    Every week we take a look at interesting trivia and events from the history of Geekdom. This week we’re taking a look at the first public offering of Microsoft stock, the birth of Albert Einstein, and the cross linking of information networks across the Atlantic.How to Enable Google Chrome’s Secret Gold IconHTG Explains: What’s the Difference Between the Windows 7 HomeGroups and XP-style Networking?Internet Explorer 9 Released: Here’s What You Need To Know

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  • Installing MOSS 2007 on Windows 2008 R2

    - by Manesh Karunakaran
    When you try to install MOSS 2007 on Windows 2008 R2, if you are using an installation media that is older than SP2, you would get the following error, saying that “This program is blocked due to compatibility issues”    All is not lost though, all you need to do is to slip stream the SP2 updates to the MOSS 2007 Setup. Here’s a nice how to on how to do that. http://blogs.technet.com/seanearp/archive/2009/05/20/slipstreaming-sp2-into-sharepoint-server-2007.aspx Once you slipstream the SP2 updates, you would be able to continue with the installation with out the above error. HTH.   You may already read from blogs about April Cumulative Update for separate components in SharePoint. Now, the server-packages (also known as “Uber” packages) of April Cumulative Update for Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0 are ready for download. Download Information Windows SharePoint Services 3.0 April cumulative update package http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=968850 Office SharePoint Server 2007 April cumulative update package http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=968851 Detail Description Description of the Windows SharePoint Services 3.0 April cumulative update package http://support.microsoft.com/kb/968850 Description of the Office SharePoint Server 2007 April cumulative update package http://support.microsoft.com/kb/968851 Installation Recommendation for a fresh SharePoint Server To keep all files in a SharePoint installation up-to-date, the following sequence is recommended. Service Pack 2 for Windows SharePoint Services 3.0 Service Pack 2 for Office SharePoint Server 2007 April Cumulative Update package for Windows SharePoint Services 3.0 April Cumulative Update package for Office SharePoint Server 2007 Please note: Start from April Cumulative Update, the packages will no longer install on a farm without a service pack installed. You must have installed either Service Pack 1 (SP1) or SP2 prior to the installation of the cumulative updates. After applying the preceding updates, run the SharePoint Products and Technologies Configuration Wizard or “psconfig –cmd upgrade –inplace b2b -wait” in command line. This needs to be done on every server in the farm with SharePoint installed.  The version of content databases should be 12.0.6504.5000 after successfully applying these updates. For more in-depth guidance for the update process, we recommend that customers refer to the following articles. These articles provide a correct way to deploy updates, identify known issues (and resolutions), and provide information about creating slipstream builds. Deploy software updates for Windows SharePoint Services 3.0 http://technet.microsoft.com/en-us/library/cc288269.aspx Deploy software updates for Office SharePoint Server 2007 http://technet.microsoft.com/en-us/library/cc263467.aspx Create an installation source that includes software updates (Windows SharePoint Services 3.0) http://technet.microsoft.com/en-us/library/cc287882.aspx Create an installation source that includes software updates (Office SharePoint Server 2007) http://technet.microsoft.com/en-us/library/cc261890.aspx

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  • SEO for single-page content-less Web App

    - by brillout.com
    as written in the title the website on which I try to do Search Engine Optimization has following two properties: doesn't have any content in the SEO sense: it doesn't hold any information and only offers functionality consists of only one page/URL since most of the SEO tips/tricks I read are based on content how do I perform SEO optimization on such a website? for more info: the website is basically just a timer/alarm/stopwatch

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  • Operations Manager SQL monitoring issue?

    - by merrillaldrich
    We're in the early stages of implementing System Center Operations Manager 2007 R2, and from what I've see so far it looks really good. I am still interested to see the depth of performance counter information that it'll collect and store, but haven't been able to really dig into that just yet. There is one issue I am seeing and I don't know if others have come across this (could not find much online about it either): computing a database file free space alert rule is a little complicated, and it...(read more)

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  • TableTop: Wil Weaton, Morgan Webb, and Friends Review Pandemic [Video]

    - by Jason Fitzpatrick
    In the newest edition of TableTop, the board gaming video blog, Wil Weaton and his friends take a look at Pandemic–a challenging cooperative board game that pits players against a viral outbreak. Check out the above video for an overview of the game (although be forewarned they’re playing it on the highest difficulty setting) and then, for more information about it, hit up the Pandemic entry at BoardGameGeek. [via GeekDad] 7 Ways To Free Up Hard Disk Space On Windows HTG Explains: How System Restore Works in Windows HTG Explains: How Antivirus Software Works

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  • Windows Azure Role Instance Limits

    - by kaleidoscope
    Brief overview of the limits imposed on hosted services in Windows Azure is as follows: Effective before Dec. 10th 2009 Effective  after Dec. 10th 2009 Effective after Jan. 4th 2010 Token (CTP) Token (CTP) Token (non-billing country) Paying subscription Deployment Slots 2 2 2 2 Hosted Services 1 1 20 20 Roles per  deployment 5 5 5 5 Instances per Role 2 2 no limit no limit VM CPU Cores no limit 8 8 20 Storage Accounts 2 2 5 5 More Information: http://blog.toddysm.com/2010/01/windows-azure-role-instance-limits-explained.html   Amit, S

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  • CVE-2011-4862 Buffer Overflow vulnerability in Telnet

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2011-4862 Buffer Overflow vulnerability 7.5 Telnet Solaris 10 SPARC: 148657-01 X86: 148658-01 Solaris 11 11/11 SRU 04 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Reclaim snatched domain name

    - by Cristian Libardo
    I'm looking for options to get back a domain name that just expired and was re-registered by an unknown link farmer. Between extended holidays, bank and hosting provider's opening hours and me the domain wasn't renewed and was quickly scooped up elsewhere. How can I get hold of the new registrator (My contact information still appears in the whois databases)? Is it possible to appeal to any authority to claim ownership? Is it possible to contact google about removing the page from the search engines?

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  • Wordpress Installation (on IIS and SQL Server)

    - by Davide Mauri
    To proceed with the installation of Wordpress on SQL Server and IIS, first of all, you need to do the following steps Create a database on SQL Server that will be used by Wordpress Create login that can access to the just created database and put the user into ddladmin, db_datareader, db_datawriter roles Download and unpack Wordpress 3.3.2 (latest version as of 27 May 2012) zip file into a directory of your choice Download the wp-db-abstraction 1.1.4 (latest version as of 27 May 2012) plugin from wordpress.org website Now that the basic action has been done, you can start to setup and configure your Wordpress installation. Unpack and follow the instructions in the README.TXT file to install the Database Abstraction Layer. Mainly you have to: Upload wp-db-abstraction.php and the wp-db-abstraction directory to wp-content/mu-plugins.  This should be parallel to your regular plugins directory.  If the mu-plugins directory does not exist, you must create it. Put the db.php file from inside the wp-db-abstraction.php directory to wp-content/db.php Now you can create an application pool in IIS like the following one Create a website, using the above Application Pool, that points to the folder where you unpacked Wordpress files. Be sure to give the “Write” permission to the IIS account, as pointed out in this (old, but still quite valid) installation manual: http://wordpress.visitmix.com/development/installing-wordpress-on-sql-server#iis Now you’re ready to go. Point your browser to the configured website and the Wordpress installation screen will be there for you. When you’re requested to enter information to connect to MySQL database, simply skip that page, leaving the default values. If you have installed the Database Abstraction Layer, another database installation screen will appear after the one used by MySQL, and here you can enter the configuration information needed to connect to SQL Server. After having finished the installation steps, you should be able to access and navigate your wordpress site.  A final touch, and it’s done: just add the needed rewrite rules http://wordpress.visitmix.com/development/installing-wordpress-on-sql-server#urlrewrite and that’s it! Well. Not really. Unfortunately the current (as of 27 May 2012) version of the Database Abstraction Layer (1.1.4) has some bugs. Luckily they can be quickly fixed: Backslash Fix http://wordpress.org/support/topic/plugin-wp-db-abstraction-fix-problems-with-backslash-usage Select Top 0 Fix Make the change to the file “.\wp-content\mu-plugins\wp-db-abstraction\translations\sqlsrv\translations.php” suggested by “debettap”   http://sourceforge.net/tracker/?func=detail&aid=3485384&group_id=315685&atid=1328061 And now you have a 100% working Wordpress installation on SQL Server! Since I also wanted to take advantage of SQL Server Full Text Search, I’ve created a very simple wordpress plugin to setup full-text search and to use it as website search engine: http://wpfts.codeplex.com/ Enjoy!

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  • Alternatives for comparing data from different databases

    - by Alex
    I have two huge tables on separate databases. One of them has the information of all the SMS that passed through the company's servers while the other one has the information of the actual billing of those SMS. My job is to compare samples of both of these tables (for example, the records between 1 and 2 pm) to see if there are any differences: SMS that were sent but not charged to the user for whatever reason that may be happening. The columns I will be using to compare are the remitent's phone number and the exact date the SMS was sent. An issue here is that dates usually are the same on both sides, but in many cases differ by 1 or 2 seconds. I have, so far, two alternatives to do this: (PL/SQL) Create two tables where i'm going to temporarily store all the records of that 1hour sample. One for each of the main tables. Then, for each distinct phone number, select the time of every SMS sent from that phone from both my temporary tables and start comparing one by one using cursors. In this case, the procedure would be ran on the server where one of the sources is so the contents of the other one would be looked up using a dblink. (sqlplus + c++) Instead of storing the 1hour samples in new tables, output the query to a text file. I will have two text files, one for each source. Then, open the first file and load all of it's content on a hash_map (key-value) using c++, where the key will be the phone number and the value a list of times of SMS sent from that phone. Finally, open the second file, grab each line (in this format: numberX timeX), look for numberX's entry on the hash_map (wich will be a list of times) and then check if timeX is on that list. If it isn't, save it somewhere to finally store it on a "uncharged" table (this would also be the final step on case 1) My main concern is efficiency. These samples have about 2 million records on each source, so just grabbing one record on one side and looking it up on the other would not be possible. That's the reason I wanted to use hash_maps Which do you think is a better option?

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  • The pros and cons of learning

    - by AaronBertrand
    This week I am at a training course put on by Paul Randal ( blog | twitter ) and Kimberly Tripp ( blog | twitter ) entitled " SQL Immersion ." It is essentially a 5-day deep dive into some of the more important bowels of the Microsoft SQL Server 2008 Internals book they co-wrote with Kalen Delaney, Adam Machanic and Conor Cunningham - with a lot of extra information, insight, experience and interactivity thrown in. I am seeing a lot of benefits from this already. The additional insight around what's...(read more)

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  • How to Map a CSV or Tab Delimited File to MySQL Multi-Table Database [migrated]

    - by Keefer
    I've got a pretty substantial XLS file a client provided 830 total tabs/sheets. I've designed a multi table database with PHPMyAdmin (MySQL obviously) to house the information that's in there, and have populated about 5 of those sheets by hand to ensure the data will fit into the designed database. Is there a piece of software or some sort of tool that will help me format this XLS document and map it to the right places in the database?

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  • Move Data into the grid for scalable, predictable response times

    - by JuergenKress
    CloudTran is pleased to introduce the availability of the CloudTran Transaction and Persistence Manager for creating scalable, reliable data services on the Oracle Coherence In-Memory Data Grid (IMDG). Use of IMDG architectures has been key to handling today’s web-scale loads because it eliminates database latency by storing important and frequently access data in memory instead of on disk. The CloudTran product lets developers easily use an IMDG for full ACID-compliant transactions without having to be concerned about the location or spread of data. The system has its own implementation of fast, scalable distributed transactions that does NOT depend on XA protocols but still guarantees all ACID properties. Plus, CloudTran asynchronously replicates data going into the IMDG to back-end datastores and back-up data centers, again ensuring ACID properties. CloudTran can be accessed through Java Persistence API (JPA via TopLink Grid) and now, through a new Low-Level API, or LLAPI. This is ideal for use in SOA applications that need data reliability, high availability, performance, and scalability. It is still in its limited beta release, the LLAPI gives developers the ability to use standard put/remove logic available in Coherence and then wrap logic with simple Spring annotations or XML+AspectJ to start transactions. An important feature of LLAPI is the ability to join transactions. This is a common outcome for SOA applications that need to reduce network traffic by aggregating data into single cache entries and then doing SOA service processing in the node holding the data. This results in the need to orchestrate transaction processing across multiple service calls. CloudTran has the capability to handle these “multi-client” transactions at speed with no loss in ACID properties. Developing software around an IMDG like Oracle Coherence is an important choice for today’s web-scale applications and services. But this introduces new architectural considerations to maintain scalability in light of increased network loads and data movement. Without using CloudTran, developers are faced with an incredibly difficult task to ensure data reliability, availability, performance, and scalability when working with an IMDG. Working with highly distributed data that is entirely volatile while stored in memory presents numerous edge cases where failures can result in data loss. The CloudTran product takes care of all of this, leaving developers with the confidence and peace of mind that all data is processed correctly. For those interested in evaluating the CloudTran product and IMDGs, take a look at this link for more information: http://www.CloudTran.com/downloadAPI.ph , or send your questions to [email protected]. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: CloudTran,data grid,M,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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  • Multiple Denial of Service vulnerabilities in Quagga

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2011-3323 Denial of Service (DoS) vulnerability 5.0 Quagga Solaris 10 SPARC: 126206-09 X86: 126207-09 Solaris 11 11/11 SRU 4 CVE-2011-3324 Denial of Service (DoS) vulnerability 5.0 CVE-2011-3325 Denial of Service (DoS) vulnerability 5.0 CVE-2011-3326 Denial of Service (DoS) vulnerability 5.0 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Multiple Denial of Service vulnerabilities in Quagga

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2007-4826 Denial of Service (DoS) vulnerability 3.5 Quagga Solaris 10 SPARC: 126206-09 X86: 126207-09 Solaris 11 11/11 SRU 4 CVE-2009-1572 Denial of Service (DoS) vulnerability 5.0 CVE-2010-1674 Denial of Service (DoS) vulnerability 5.0 CVE-2010-1675 Denial of Service (DoS) vulnerability 5.0 CVE-2010-2948 Denial of Service (DoS) vulnerability 6.5 CVE-2010-2949 Denial of Service (DoS) vulnerability 5.0 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Subterranean IL: Volatile

    - by Simon Cooper
    This time, we'll be having a look at the volatile. prefix instruction, and one of the differences between volatile in IL and C#. The volatile. prefix volatile is a tricky one, as there's varying levels of documentation on it. From what I can see, it has two effects: It prevents caching of the load or store value; rather than reading or writing to a cached version of the memory location (say, the processor register or cache), it forces the value to be loaded or stored at the 'actual' memory location, so it is then immediately visible to other threads. It forces a memory barrier at the prefixed instruction. This ensures instructions don't get re-ordered around the volatile instruction. This is slightly more complicated than it first seems, and only seems to matter on certain architectures. For more details, Joe Duffy has a blog post going into the details. For this post, I'll be concentrating on the first aspect of volatile. Caching field accesses To demonstrate this, I created a simple multithreaded IL program. It boils down to the following code: .class public Holder { .field public static class Holder holder .field public bool stop .method public static specialname void .cctor() { newobj instance void Holder::.ctor() stsfld class Holder Holder::holder ret }}.method private static void Main() { .entrypoint // Thread t = new Thread(new ThreadStart(DoWork)) // t.Start() // Thread.Sleep(2000) // Console.WriteLine("Stopping thread...") ldsfld class Holder Holder::holder ldc.i4.1 stfld bool Holder::stop call instance void [mscorlib]System.Threading.Thread::Join() ret}.method private static void DoWork() { ldsfld class Holder Holder::holder // while (!Holder.holder.stop) {} DoWork: dup ldfld bool Holder::stop brfalse DoWork pop ret} If you compile and run this code, you'll find that the call to Thread.Join() never returns - the DoWork spinlock is reading a cached version of Holder.stop, which is never being updated with the new value set by the Main method. Adding volatile to the ldfld fixes this: dupvolatile.ldfld bool Holder::stopbrfalse DoWork The volatile ldfld forces the field access to read direct from heap memory, which is then updated by the main thread, rather than using a cached copy. volatile in C# This highlights one of the differences between IL and C#. In IL, volatile only applies to the prefixed instruction, whereas in C#, volatile is specified on a field to indicate that all accesses to that field should be volatile (interestingly, there's no mention of the 'no caching' aspect of volatile in the C# spec; it only focuses on the memory barrier aspect). Furthermore, this information needs to be stored within the assembly somehow, as such a field might be accessed directly from outside the assembly, but there's no concept of a 'volatile field' in IL! How this information is stored with the field will be the subject of my next post.

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  • Sign up Today for User Feedback Sessions at Oracle OpenWorld and JavaOne 2012

    - by Lionel Dubreuil
    You’re Invited to Sign Up for Oracle Usability Feedback Sessions SIGN UP TODAY to get the most from your conference experience by participating in a usability feedback session where your expertise will help Oracle develop outstanding products and solutions. The Oracle User Experience team is conducting a Usability Evaluation on publishing and accessing Oracle Enterprise Repository content when building SOA projects in JDeveloper. We are asking Developers and Architects who build or integrate applications using SOA Suite to take a look at the interaction between JDeveloper with the Enterprise Repository.  We are looking for feedback on the interaction between JDeveloper and Oracle Enterprise Repository so that we may improve the User Interface in a future release. The feedback sessions will be conducted during the Oracle OpenWorld and JavaOne Conferences, at the Intercontinental Hotel in San Francisco, CA. Sessions will last 1 hour and will be held on Monday, October 1 through Wednesday, October 3, 2012. This event fills up quickly, and space is limited. If you are interested in participating, please send an email to gozel.aamoth-AT-oracle-DOT-com with the following information: Identification Name: _________________________________ Company Name:  _________________________ Job Title: Email: Phone Number (work, mobile, include country code): Which conference are you attending? _____Oracle OpenWorld _____JavaOne Have you ever participated in usability activities with Oracle or any of its subsidiaries? ____Yes; specify __________________________________________________ ____No Are you currently using JDeveloper? ____Yes ; specify version(s): _______________________________ ____No How long have you used JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years Are you currently using SOA features in JDeveloper? ____Yes ____No How long have you used SOA features in JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years How often do you use SOA features in JDeveloper? ____ Daily ____ 2 - 3 times a week ____ Once a week  ____ Once a month or less Briefly describe the types of SOA tasks you use JDeveloper to perform: _____________________________________ _____________________________________ Please list your availability If you know your availability; please let me know which day you would prefer to participate, Monday, Tuesday or Wednesday. Limited sessions are available on each day, and each session lasts 1 hour. Thank you for taking the time to complete this questionnaire.  It will help us match you to the best suited feedback session. Once we receive your email, we will contact you to set up a time and day for participation. You'll find more information about our on-site lab on the VoX (Voice of User Experience) blog, and on our Events page at Usable Apps.

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  • Sign up Today for User Feedback Sessions at Oracle OpenWorld and JavaOne 2012

    - by Lionel Dubreuil
    You’re Invited to Sign Up for Oracle Usability Feedback Sessions SIGN UP TODAY to get the most from your conference experience by participating in a usability feedback session where your expertise will help Oracle develop outstanding products and solutions. The Oracle User Experience team is conducting a Usability Evaluation on publishing and accessing Oracle Enterprise Repository content when building SOA projects in JDeveloper. We are asking Developers and Architects who build or integrate applications using SOA Suite to take a look at the interaction between JDeveloper with the Enterprise Repository.  We are looking for feedback on the interaction between JDeveloper and Oracle Enterprise Repository so that we may improve the User Interface in a future release. The feedback sessions will be conducted during the Oracle OpenWorld and JavaOne Conferences, at the Intercontinental Hotel in San Francisco, CA. Sessions will last 1 hour and will be held on Monday, October 1 through Wednesday, October 3, 2012. This event fills up quickly, and space is limited. If you are interested in participating, please send an email to [email protected] with the following information: Identification Name: _________________________________ Company Name:  _________________________ Job Title: Email: Phone Number (work, mobile, include country code): Which conference are you attending? _____Oracle OpenWorld _____JavaOne Have you ever participated in usability activities with Oracle or any of its subsidiaries? ____Yes; specify __________________________________________________ ____No Are you currently using JDeveloper? ____Yes ; specify version(s): _______________________________ ____No How long have you used JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years Are you currently using SOA features in JDeveloper? ____Yes ____No How long have you used SOA features in JDeveloper? ____ Less than 1 year ____ 1 - 2 years ____ 3 - 4 years ____ 4 + years How often do you use SOA features in JDeveloper? ____ Daily ____ 2 - 3 times a week ____ Once a week  ____ Once a month or less Briefly describe the types of SOA tasks you use JDeveloper to perform: _____________________________________ _____________________________________ Please list your availability If you know your availability; please let me know which day you would prefer to participate, Monday, Tuesday or Wednesday. Limited sessions are available on each day, and each session lasts 1 hour. Thank you for taking the time to complete this questionnaire.  It will help us match you to the best suited feedback session. Once we receive your email, we will contact you to set up a time and day for participation. You'll find more information about our on-site lab on the VoX (Voice of User Experience) blog, and on our Events page at Usable Apps.

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  • Oracle Partner Store (OPS) New Enhancements

    - by Kristin Rose
    Effective June 29th, Oracle Partner Store (OPS) will release the enhancements listed below to improve your overall ordering experience. v Online Transactional Oracle Master Agreement (Online TOMA) The Online TOMA enables end users to execute a transactional end user license agreement with Oracle. The new Online TOMA in OPS will replace the need for you to obtain a signed hard copy of the TOMA from the end user. You will now initiate the Online TOMA via OPS. Navigation: OPS Home > Order Tools > Online TOMA Query > Request Online TOMA> End User Contact, click “Select for TOMA” > Select Language > Submit (an automated email is sent immediately to the requestor and the end user) Ø The Online TOMA can also be initiated from the ‘My OPS’ tab. Under the Online TOMA Query section partners can track Online TOMA request details submitted to end users. The status of the Online TOMA request and the OMA Key generated (once Ts&Cs of the Online TOMA are accepted by an end user) are also displayed in this table. There is also the ability to resend pending Online TOMA requests by clicking ‘Resend’. Navigation: OPS Home > Order Tools > Online TOMA Query For more details on the Transactional OMA, please click here. v Convert Deals to Carts The partner deal registration system within OPS will now allow you to convert approved deals into carts with a simple click of a button. VADs can use Deal to Cart on all of their partners' registrations, regardless of whether they submitted on their partner's behalf, or the partner submitted themselves. Navigation: Login > Deal Registrations > Deal Registration List > Open the approved deal > Click Deal Reg ID number link to open > Click on 'Create Cart' link You can locate your newly created cart in the Saved Carts section of OPS. Links are also available from within an open deal or from the Deal Registration List. Click on the cart number to proceed. v Partner Opportunity Management: Deal Registration on OPS now allows you to see updated information on your opportunities from Oracle’s Fusion CRM opportunity management system.  Key fields such as close date, sales stage, products and status can be viewed by clicking the opportunity ID associated with the deal registration.  This new feature allows you to see regular updates to your opportunities after registrations are approved.  Through ongoing communication with Oracle Channel Managers and Sales Reps, you can ensure that Oracle has the latest information on your active registered deals. v Product Recommendations: When adding products to the Deal Registrations tab, OPS will now show additional products that you can try to include to maximize your sale and rebate. v Advanced Customer Support(ACS) Services Note: This will be available from July 9th. Initiate the purchase of the complete stack (HW/SW/Services) online with one single OPS order. More ACS services now supported online with exception of Start-Up Pack: · New SW installation services for Standard Configurations & stand alone System Software. · New Pre-production & Go-live services for Standard & Engineered Systems · New SW configuration & Platinum Pre-Production & Go-Live services for Engineered Systems · New Travel & Expenses Estimate included · New Partner & VAD volume discount supported v Software as a Service (SaaS) for Independent Software Vendors (ISVs): Oracle SaaS ISVs can now use OPS to submit their monthly usage reports to Oracle within 20 days after the end of every month. Navigation: OPS Home > Cart > Transaction Type: Partner SaaS for ISV’s > Add Eligible Products > Check out v Existing Approvals: In an effort to reduce the processing time of discount approvals, we have added a new section in the Request Approval page for you to communicate pre-existing approvals without having to attach the DAT. Just enter the Approval ID and submit your request. In case of existing software approvals, you will be required to submit the DAT with the Contact Information section filled out. v Additional data for Shipping Box Labels and Packing Slips OPS now has additional fields in the Shipping Notes section for you to add PO details. This will help you easily identify shipments as they arrive. Partners will have an End User PO field, whereas VADs will have VAR and End User PO fields. v Shipping Notes on OPS Hardware delivery Shipping Notes will now have multiple options to better suit your requirements. v Reminders for Royalty Reporting Partners: If you have not submitted your royalty report online, OPS will now send an automated alert to remind you. v Order Tracker Changes: · Order Tracker will now have a deal reg flag (Yes/No). You can now clearly distinguish between orders that have registered opportunities. · All lines of the order will be visible in the order details list. v Changes in Terminology · You will notice textual changes on some of our labels and messages relating to approval requests. “Discount Requests” has been replaced with “Approval Requests” to cater to some of our other offerings. · First Line Support (FLS) transaction type has been renamed to Support Provider Partner (SPP). OPS Support For more details on these enhancements, please request a training here. For assistance on the Oracle Partner Store, please contact the OPS support team in your region. NAMER: [email protected] LAD: [email protected] EMEA : [email protected] APAC: [email protected] Japan: [email protected] You can even call us on our Hotline! Find your local number here.     Thank you, Oracle Partner Store Support Team      

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  • Oracle's Integrated Systems Management and Support Experience

    - by Scott McNeil
    With its recent launch, Oracle Enterprise Manager 11g introduced a new approach to integrated systems management and support. What this means is taking both areas of IT management and vendor support and combining them into one integrated comprehensive and centralized platform. Traditional Ways Under the traditional method, IT operational teams would often focus on running their systems using management tools that weren’t connected to their vendor’s support systems. If you needed support with a product, administrators would often contact the vendor by phone or visit the vendor website for support and then log a service request in order to fix the issues. This method was also very time consuming, as administrators would have to collect their software configurations, operating systems and hardware settings, then manually enter them into an online form or recite them to a support analyst on the phone. For the vendor, they had to analyze all the configuration data to recreate the problem in order to solve it. This approach was very manual, uncoordinated and error-prone where duplication between the customer and vendor frequently occurred. A Better Support Experience By removing the boundaries between support, IT management tools and the customer’s IT infrastructure, Oracle paved the way for a better support experience. This was achieved through integration between Oracle Enterprise Manager 11g and My Oracle Support. Administrators can not only manage their IT infrastructure and applications through Oracle Enterprise Manager’s centralized console but can also receive proactive alerts and patch recommendations right within the console they use day-in-day-out. Having one single source of information saves time and potentially prevents unforeseen problems down the road. All for One, and One for All The first step for you is to allow Oracle Enterprise Manager to upload configuration data into Oracle’s secure configuration repository, where it can be analyzed for potential issues or conflicts for all customers. A fix to a problem encountered by one customer may actually be relevant to many more. The integration between My Oracle Support and Oracle Enterprise Manager allows all customers who may be impacted by the problem to receive a notification about the fix. Once the alert appears in Oracle Enterprise Manager’s console, the administrator can take his/her time to do further investigations using automated workflows provided in Oracle Enterprise Manager to analyze potential conflicts. Finally, administrators can schedule a time to test and automatically apply the fix to all the systems that need it. In the end, this helps customers maintain their service levels without compromise and avoid experiencing unplanned downtime that may result from potential issues or conflicts. This new paradigm of integrated systems management and support helps customers keep their systems secure, compliant, and up-to-date, while eliminating the traditional silos between IT management and vendor support. Oracle’s next generation platform also works hand-in-hand to provide higher quality of service to business users while at the same time making life for administrators less complicated. For more information on Oracle’s integrated systems management and support experience, be sure to visit our Oracle Enterprise Manager 11g Resource Center for the latest customer videos, webcast, and white papers.

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