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  • Help desk software - specific feature needed

    - by LunchMoney
    I am having a hard time finding help desk software that allows for drop down hyperlink selection during ticket creation. The situation is that we do external support for client systems and connect via remotely anywhere or logmein. Right now we use a poorly modified php based system that has a customer drop down menu and then a site drop down list that is then parsed by a bit of java script which opens a url. What I am looking for is the ability to store customer site URL information in the database and during the creation of a ticket be able to select the customer name and then select the site there by placing the corresponding site URL in the ticket. The support tech will then be able to click on this link to access the customer's site. Has anyone used or seen help desk software with this feature?

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  • Facebook App EULA & Restrictions: What can't they do that my web app can?

    - by Adam Tannon
    I have written a nifty little web app (in Java/GWT/JS) and have been experimenting with the idea of making it available through Facebook as a Facebook App as well. After spending some time reading Facebook's developer docs, it seems like I can just create a Facebook App to point at any URL I want and use that as the app/canvas. It accomplishes this via iframes. So, my tentative plan is to just point it towards my (existing) web app so that I don't have to totally re-write it. But then that got me thinking: Facebook must regulate what sorts of things can be done through a Facebook App, vs. what an app can't do. For instance, I can't imagine I can point a Facebook App to point at a URL for a web app that accepts e-commerce payments (that would by-pass Facebook altogether and not allow them to take a cut from the ecom transaction!). Also, I can't imagine that Facebook allows developers to point their Facebook Apps to just any old URL without some sort of a scan, otherwise that would open Facebook up to the horrors of every security threat knownst to humanity. I know for a fact that when you write an iOS native app and put it up on the Apple App Store, that Apple actually scans your source code for violations of their EULA. So my question: does Facebook do the same? If so, what are their terms & conditions for what a Facebook app can/can't do? Suprisingly, I can't find this anywhere!! Thanks in advance!

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  • Deprecated vs. Denigrated in JavaDoc?

    - by jschoen
    In the JavaDoc for X509Certificate getSubjectDN() it states: Denigrated, replaced by getSubjectX500Principal(). I am used to seeing Deprecated in the for methods that should not be used any longer, but not Denigrated. I found a bug report about this particular case where it was closed with comment: This isn't a bug. "Deprecated" is meant to be used only in serious cases. When we are using a method that is Deprecated, the general suggested action is to stop using the method. So what is the suggested action when a method is marked as Denigrated?

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  • With Google Analytics, is it possible to check a specific page in Multi-Channel conversion attribution?

    - by Emmett R.
    I'm somewhat new to Google Analytics, and I'm trying to track all conversions that are assisted by a particular landing page, because I don't expect an instant purchase. I have e-commerce tracking set up. Due to the constraints of the associated ad campaign, I can't include the source/medium code in the url when people go to the landing page, and all of my traffic to the landing page is likely to be direct, so I'm not sure how to tell Multi-Channel marketing that it's a significant page. I know how to add events to a page, but I'm still figuring out what they can and cannot do. Would creating a redirect from the landing url to an identical url+source/medium code work? Any advice on how to accomplish this would be greatly appreciated. Tracking the final sale conversion is not the issue. Ecommerce reporting is functioning just fine on the site. I just want to report the landing page as an assist, whenever it shows up in the funnel, and I need to be able to do that across multiple visits.

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  • Mixing JavaFX, HTML 5, and Bananas with the NetBeans Platform

    - by Geertjan
    The banana in the image below can be dragged. Whenever the banana is dropped, the current date is added to the viewer: What's interesting is that the banana, and the viewer that contains it, is defined in HTML 5, with the help of a JavaScript and CSS file. The HTML 5 file is embedded within the JavaFX browser, while the JavaFX browser is embedded within a NetBeans TopComponent class. The only really interesting thing is how drop events of the banana, which is defined within JavaScript, are communicated back into the Java class. Here's how, i.e., in the Java class, parse the HTML's DOM tree to locate the node of interest and then set a listener on it. (In this particular case, the event listener adds the current date to the InstanceContent which is in the Lookup.) Here's the crucial bit of code: WebView view = new WebView(); view.setMinSize(widthDouble, heightDouble); view.setPrefSize(widthDouble, heightDouble); final WebEngine webengine = view.getEngine(); URL url = getClass().getResource("home.html"); webengine.load(url.toExternalForm()); webengine.getLoadWorker().stateProperty().addListener( new ChangeListener() { @Override public void changed(ObservableValue ov, State oldState, State newState) { if (newState == State.SUCCEEDED) { Document document = (Document) webengine.executeScript("document"); EventTarget banana = (EventTarget) document.getElementById("banana"); banana.addEventListener("click", new MyEventListener(), true); } } }); It seems very weird to me that I need to specify "click" as a string. I actually wanted the drop event, but couldn't figure out what the arbitrary string was for that. Which is exactly why strings suck in this context. Many thanks to Martin Kavuma from the Technical University of Eindhoven, who I met today and who inspired me to go down this interesting trail.

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  • Presentation Plugin for NetBeans IDE 7.2

    - by Geertjan
    I got some excellent help from Mark Stephens, who is from IDR Solutions, which produces JPedal. Using the LGPL version of JPedal, and code provided by Mark, it's now possible to right-click the node that appears in the Presentation Window: ...after which, using a file browser (to locate a file on disk) or a URL (a very simple check is done, the URL must start with "http" and end with "pdf"), you can now open PDF files as images (thanks to conversion from PDF to images done by JPedal) into NetBeans IDE, typically (I imagine) for presentation purposes: Note that you should consider the plugin in "alpha" state. But, despite that, I've had good results. Try it and use the URL below, as a control test (since it works fine for me), which produces the result shown above: http://edu.netbeans.org/contrib/slides/netbeans-platform/presentation-4-actions.pdf  However, for some PDFs, the plugin doesn't work, and I don't know why yet (trying to figure it out with Mark), resulting in this stack trace: java.lang.ArrayIndexOutOfBoundsException: 8 at org.jpedal.objects.acroforms.formData.SwingData.completeField(Unknown Source) at org.jpedal.objects.acroforms.rendering.DefaultAcroRenderer.createField(Unknown Source) at org.jpedal.objects.acroforms.rendering.DefaultAcroRenderer.createDisplayComponentsForPage(Unknown Source) at org.jpedal.PDFtoImageConvertor.convert(Unknown Source) at org.jpedal.PdfDecoder.getPageAsImage(Unknown Source) at org.jpedal.PdfDecoder.getPageAsImage(Unknown Source) Here's the location of the plugin, install it into NetBeans IDE 7.2; feedback is very welcome: http://plugins.netbeans.org/plugin/44525

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  • How to solve problems with movement in simple tile based multiplayer game?

    - by Murlo
    I'm making a simple tile based 2D multiplayer game in JavaScript using socket.io where you can move one tile every 200 ms. The two solutions I've tried are as follows: The client sends "walk one tile north" every 200 ms. Problem: People can easily hack the client to send the action more often. The client sends "walking north" and "stopped walking". Problem: Sometimes the player moves extra steps when "stopped walking" doesn't arrive in time. Do you know a way around these problems or is there a better way to do it? EDIT: Regarding the first solution I've tried adding validation on the server to check if it has been 200 ms since last movement. The problem is that latency still encourages people just to spam the action as much as possible, giving them an unfair advantage.

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  • PeopleSoft New Design Solves Navigation Problem

    - by Applications User Experience
    Anna Budovsky, User Experience Principal Designer, Applications User Experience In PeopleSoft we strive to improve User Experience on all levels. Simplifying navigation and streamlining access to the most important pages is always an important goal. No one likes to waste time waiting for pages to load and watching a spinning glass going on and on. Those performance-affecting server trips, page-load waits and just-too-many clicks were complained about for a long time. Something had to be done. A few new designs came in PeopleSoft 9.2 helping users to access their everyday work areas easier and faster. For example, Dashboard and Work Center aggregate most accessed information sections on a single page; Related Information allows users to complete transaction-related-research without interrupting a transaction and Secure Search gets users to a specific page directly. Today we’ll talk about the Actions menu. Most PeopleSoft pages are shared between individual products and product lines. It means changing the content on a single page involves Oracle development and quality assurance time for making and testing the changes. In order to streamline the navigation and cut down on accessing PeopleSoft pages one-page-at-a-time, we introduced a new menu design. The new menu allows accessing shared pages without the Oracle development team making any local changes, and it works as an additional one-click-path to specific high-traffic actionable pages. Let’s look at how many steps it took to Change Salary for an employee in HCM 9.1 before: Figure 1. BEFORE: The 6 steps a user would take to Change Salary in PeopleSoft HCM 9.1 In PeopleSoft 9.1 it took 5 steps + page loading time + additional verification time for making sure a correct employee is selected from the table. In PeopleSoft 9.2 it only takes 2 steps. To complete Ad Hoc Change Salary action, the user can start from the HCM Manager's Dashboard, click the Action menu within a table, choose a menu option, and access a correct employee’s details page to take an action. Figure 2. AFTER: The 2 steps a user would take to Change Salary in PeopleSoft HCM 9.2 The new menu is placed on a row level which ensures the user accesses the correct employee’s details page. The Actions menu separates menu options into hierarchical sections which help to scan and access the correct option quickly. The new menu’s small size and its structure enabled users to access high-traffic pages from any page and from any part of the page. No more spinning hourglass, no more multiple pages upload. The flexible design fits anywhere on a page and provides a fast and reliable path to the correct destination within the product. Now users can: Access any target page no matter how far it is buried from the starting point; Reduce navigation and page-load time; Improve productivity and reduce errors. The new menu design is available and widely used in all PeopleSoft 9.2 product lines.

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  • Community Events in Köln (October) and Copenhagen November #ssas #tabular #powerpivot

    - by Marco Russo (SQLBI)
    Short update about community events in Europe where I will speak.On October 11 I will present DAX in Action in Köln - all details in the PASS local chapter here: http://www.sqlpass.de/Regionen/Deutschland/K%C3%B6lnBonnD%C3%BCsseldorf.aspxI will be speaking at a community event in Copenhagen on November 21, 2012. The session will be Excel 2013 PowerPivot in Action and details about time and location are available here: http://msbip.dk/events/30/msbip-mode-nr-9/I will be in Köln and Copenhagen to teach the SSAS Tabular Workshop. The workshop in Köln is the first in Germany and I look forward to meet new BI developers there.Copenhagen is the second edition after another we delivered this spring. It is a convenient location also for people coming from Malmoe and Göteborg in Sweden. Last event in Copenhagen were conflicting with a large event in Sweden, maybe this time I'll meet more people coming from the other side of the Øresund Bridge!Many other dates and location are available on the SSAS Tabular Workshop website.

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  • SearchServer2008Express Search Webservice

    - by Mike Koerner
    I was working on calling the Search Server 2008 Express search webservice from Powershell.  I kept getting <ResponsePacket xmlns="urn:Microsoft.Search.Response"><Response domain=""><Status>ERROR_NO_RESPONSE</Status><DebugErrorMessage>The search request was unable to connect to the Search Service.</DebugErrorMessage></Response></ResponsePacket>I checked the user authorization, the webservice search status, even the WSDL.  Turns out the URL for the SearchServer2008 search webservice was incorrect.  I was calling $URI= "http://ss2008/_vti_bin/spsearch.asmx?WSDL"and it should have been$URI= "http://ss2008/_vti_bin/search.asmx?WSDL"Here is my sample powershell script:# WSS Documentation http://msdn.microsoft.com/en-us/library/bb862916.aspx$error.clear()#Bad SearchServer2008Express Search URL $URI= "http://ss2008/_vti_bin/spsearch.asmx?WSDL"#Good SearchServer2008Express Search URL $URI= "http://ss2008/_vti_bin/search.asmx?WSDL"$search = New-WebServiceProxy -uri $URI -namespace WSS -class Search -UseDefaultCredential $queryXml = "<QueryPacket Revision='1000'>  <Query >    <SupportedFormats>      <Format revision='1'>urn:Microsoft.Search.Response.Document.Document</Format>    </SupportedFormats>    <Context>      <QueryText language='en-US' type='MSSQLFT'>SELECT Title, Path, Description, Write, Rank, Size FROM Scope() WHERE CONTAINS('Microsoft')</QueryText>      <!--<QueryText language='en-US' type='TEXT'>Microsoft</QueryText> -->    </Context>  </Query></QueryPacket>" $statusResponse = $search.Status()write-host '$statusResponse:'  $statusResponse $GetPortalSearchInfo = $search.GetPortalSearchInfo()write-host '$GetPortalSearchInfo:'  $GetPortalSearchInfo $queryResult = $search.Query($queryXml)write-host '$queryResult:'  $queryResult

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  • htaccess redirect from wordpress page to a php page

    - by JustAnil
    I have recently had to change a URL on a website (in PHP on Apache). The old URL is: http://content.mywebsite.org.uk/hidden/discounts/ When a user visits the above link. The new URL is: http://www.mywebsite.org.uk/charity_benefits.php I have tried variants of the following (and some others), but its just not working for me. RewriteCond %{REQUEST_URI} ^/hidden/discounts/$ [NC] RewriteRule ^/hidden/discounts/$ /charity_benefits.php [R=302,L,NC] I need the redirect to redirect to www mywebsite.org.uk. (Notice the www! Its important!). So basically, a simple redirect from the old page to the new page. (Which are on different subdomains (OLD: content., NEW: www.) which are hosted on the same server).

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  • Setting Up Local Repository with TortoiseSVN in Windows

    - by Teno
    I'm trying to set up a local repository so that all commitments are copied to the local destination, not a remote server. I followed this tutorial. What I did. Created a folder named "SVN_Repo" under C:\Documents and Settings[user-name]\My Documents\ Right clicked on the folder and chose TortoiseSVN -> Create repository here Clicked OK in the pop up dialog asking whether to create a directory structure. Created a folder named Repos for the local destination, under E:\ Right clicked on the SVN_Repo folder and chose SVN Checkout... Typed file:///E:\repos in the URL of repository field and clicked the OK button. What I got: Checkout from file:///E:/repos, revision HEAD, Fully recursive, Externals included Unable to connect to a repository at URL 'file:///E:/repos' Unable to open an ra_local session to URL Unable to open repository 'file:///E:/repos' I must be doing something wrong. Could somebody point it out? Thanks.

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  • Delete blank row in dropdownlist or select default value in infopath dropdown

    - by KunaalKapoor
    Regular Dropdown (Pulling from DataSource)1. Double click on dropdown field in the data source.2. Select Fx button for Default value.3. Select Insert field or group.4. Select secondary xml from data source.5. Select “value” and click on ok.For a cascading dropdown:You have to add the rule and follow these steps,1. Rules -> ‘Add’ - > ‘Add Action’.2. Select ‘Set a field value’ option in first dropdown in Action.3. Select your field with help of ‘Select a Field or Group’ option in ‘Field’.4. Select your external data source list value in ‘Value’.This rule you can apply in OnLoad or whenever you will get external data source values.

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  • rotating menu with Actors in libgdx

    - by joecks
    I am intending to build a circular menu, with menu items equally distributed around the circle. When clicking on a menu item the circle should rotate so that the selected item is facing the top. I am using libgdx and I am not very familiar with the Actors concept, so I intuitivly tried to implement an Actor, who is drawing a texture and then transforming it by using Actions, with no success: class CircleActor extends Actor { @Override public void draw(SpriteBatch batch, float parentAlpha) { batch.draw(texture1, 100, 100); } @Override public Actor hit(float x, float y) { return this; } } and the rotate action: CircleActor circleActor = new CircleActor(); circleActor.action(Forever.$(RotateBy.$(0.1f, 0.1f))); // stage.addActor(); stage.addActor(circleActor); The texture is rectangular, but it doe not work. 1. What is wrong? 2. Is it a good approach to solve the task? Thanks!

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  • SEO and external sites that serve responsive images (like Re-SRC)

    - by Baumr
    Re-SRC is a tool that allows you to automatically serve responsive images for your website from their cloud servers. It delivers a new image file each time the browser window (viewport) is resized. To use it in your HTML when linking to an image, you would do the following: <img src="http://app.resrc.it//www.your-domain.com/img/img001.jpg"/> Some more background for SEO considerations: As an example, looking at their demo page's code, the src of the Arc de Triomphe photo — when the browser window is resized to be at a tablet-width — shows this particular file at it's widest. It is found under the following URL: http://app4-uk.resrc.it/s=w560,pd1/ro=h//www.resrc.it/img/demo/demo-image-1.jpg If the viewport is increased to desktop-width, then a smaller image is served in line with the design; see this URL: http://app4-uk.resrc.it/s=w320,pd1/ro=h//www.resrc.it/img/demo/demo-image-1.jpg If I change the viewport to be about half-way between those two, then the image's URL is: http://app4-uk.resrc.it/s=w240,pd1/ro=h//www.resrc.it/img/demo/demo-image-1.jpg In other words, I found that there is a separate file for every 10-pixel increment of the image width. Very cool for saving bandwidth on mobile devices and service responsive/retina images on others, but... Here are two problems I see for SEO: The img on your site, part of your semantic markup, will not be hosted on your site at all, or even a server you control. Any links to these images will pass on "link juice" to Re-SRC's site instead. You are serving a vast array of different image files to different people — some may link to one, others to another size. Then there's the question of what different search engine crawlers will see. Also: There seems to be no fallback option if their servers are down. Do you see any other concerns? Or, perhaps, do you not see those as concerns?

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  • Creating Ubuntu Browser App Frames

    - by user73006
    After watching the video i am inspired to create one browser but stuck at one place, could you please help me with this. Requirement = - Like you displayed in your Video i wan create Multiple Buttons in my Toolbar which will open Second ToolBar or Popup Window. - From that Pop Window i wanted to Select Specific Button Which will open My Required Browser. Question - - As displayed in your Video i create new BUtton and If i try to open new link using that it works but now i want to display tool bar or Popup window once any one click on that button, how can i do that.The Second Tool Bar Need to be Activated only after clicking on that button. Things i Tried - - As per my understanding i create Second Toolbar and on that tool bar i have created Button, now i wan know how do i link that tool bar with my Browser Toolbar button. - I tried that by passing Signal Property in Second Toolbar in Quickly but something is missing. MY Code class TvbrowserWindow(Window): gtype_name = "TvbrowserWindow" def finish_initializing(self, builder): # pylint: disable=E1002 """Set up the main window""" super(TvbrowserWindow, self).finish_initializing(builder) self.AboutDialog = AboutTvbrowserDialog self.PreferencesDialog = PreferencesTvbrowserDialog # Code for other initialization actions should be added here. self.refreshbutton=self.builder.get_object("refreshbutton") self.SONY=self.builder.get_object("SONY") self.urlentry=self.builder.get_object("urlentry") self.scrolledwindow1=self.builder.get_object("scrolledwindow1") self.webview = WebKit.WebView() self.scrolledwindow1.add(self.webview) self.webview.show() def on_refreshbutton_clicked(self, widget): print "refresh" def on_urlentry_activate(self, widget): url = widget.get_text() print url self.webview.open(url)

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  • OMG. Is Webmin safe? I can see file codes in Chrome browser without login

    - by Arwana
    When Im in File Manager of Webmin, I can double click and see the codes of the files in new tab in Firefox with its specific URL. But when I remove ?rand=xxxx... after the file.php and paste the URL in Chrome browser, I still can see the codes. This is the URL I just pasted in the Chrome browser http://xxx.xxx.xxx.xxx:10000/file/show.cgi/var/www/html/mysite.com/files/file.php And then, I logout of webmin, and I change the file.php with other file, I can see the codes. OMG. Is Webmin safe? and how to secure this?

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  • Is there a name for this use of the State design pattern?

    - by Chris C
    I'm looking to see if there is a particular name for this style of programming a certain kind of behavior into a program. Said program runs in real time, in an update loop, and the program uses the State design pattern to do some work, but it's the specific way it does the work that I want to know about. Here's how it's used. - Object Foo constructed, with concrete StateA object in it - First loop runs --- Foo.Run function calls StateA.Bar --- in StateA.Bar replace Foo's state to StateB - Second loop runs --- Foo.Run calls StateB.Bar - Third loop runs --- Foo.Run calls StateB.Bar - Fourth loop --- etc. So in short, Foo doesn't have an explicit Initialize function. It will just have Run, but Run will do something unique in the first frame to initialize something for Foo and then replace it with a different action that will repeat in all the frames following it- thus not needing to check if Foo's already initialized. It's just a "press start and go" action. What would you call implementing this type of behavior?

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  • How can I redirect URLs using the proxy module in Apache?

    - by LearningIT
    This seems like a super-basic question but I am having a hard time tracking down a straightforward solution, so appreciate any help and patience with me on this: I want to configure my Apache proxy server to redirect certain URLs so that, for example, a web browser HTTP request for www.olddomain.com gets passed to the proxy server which then routes the request to www.newdomain.com which sends a response to the proxy server which then passes it back to the web browser. Seems so simple, yet I don't see how to achieve this on Apache. I know Squid/Squirm offer this functionality so am guessing I am missing something really basic. I know I can use RewriteRule to dynamically modify the URL and pass it to the proxy server, but I effectively want to do the reverse, whereby the proxy server receives the original URL, applies the RewriteRule, and then forwards the HTTP request to the new URL. Hope that makes sense. Thanks in advance for any help.

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  • Can I set a hyperlink's display text from a document property?

    - by themel
    I'm trying to make a word document customizable through a document property that contains the base URL of all the links. I've managed to make the links themselves reference the document property like this: { HYPERLINK { QUOTE "http://{ DOCPROPERTY Host}/some/path" } } Changing the document property and updating the files makes the hyperlinks point to the correct URL. However, visually, nothing changes - the old URL is still shown as the display text of the hyperlink. Is there a way to make this work? Microsoft docs helpfully state You can edit the display text for the field by typing over it. but I can't figure out how that is supposed to work - even if I manually type over the hyperlink, it includes the edits in the field code instead of adjusting the display text. Currently attempting in Word 2002, but 2010 also available.

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  • Getting error in internet shortcut

    - by MJM
    I create a file by url extension and type following text into in(its url is sample): [Internet Shortcut] URL=http://en.wikipedia.org/wiki/WebDAV In some case i gettin this error:"The Target "" of this Internet Shortcut is not valid. Go to the internet shortcut property sheet and make sure the target is correct." (for sample if in path or name of target file exist space character) my default browser in Firefox. I want have a internet shortcut that open in all browser and on al os. What can I fixed it problem? (Sorry if I am using the wrong terminology or grammar, I am self taught english language)

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  • Doesn't suspend when closing lid on a Dell Inspiron N5110

    - by AWE
    This is what advanced settings tell me: Shell Laptop lid close action on battery suspend Shell Laptop lid close action when on AC suspend I couldn't post a screenshot because "new users aren't allowed to post images. Earn more than 10 reputation to post images" The screen is on when I open the lid after closing for a few seconds. But not when I suspend from the session menu. Still the battery on my Dell inspiron N5110 is always empty when I get back to it after closing the lid. 'Why' is my question.

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  • Are some .ogv/.ogv files possible to be corrupted, to make it not possible to loop?

    - by C15R
    I discovered by trial and error that my one .ogv video will not loop, but if I interchange a random .ogv video from wikipedia that one does loop, and they are both called .ogv. Why is this? Is the not-looping file corrupted? EDIT! I just had a breakthrough! I discovered if I view the webpage using my computer's version of the file (not-uploaded version), then it does loop! (I open index.html on my computer, and it is a relative URL) But! The version which is uploaded onto my web server does not loop. (I changed the relative URL to an absolute URL which points to the file on my server. I tried re-uploading it, but still does not loop. If someone has an answer to why this is and how I can fix it, I will be very grateful!

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  • How do I create a game that runs on Windows, iOS and Android?

    - by AspaApps
    I use C++ to create windows games and now I want to step into another other OS like Android or iOS. I'm totally familiar with C++ so I tried to create app for iOS using objective C it was working awesome. However, I also want to publish games for Android but not by using Java. I don't want to create a single game 5-6 times for other platforms. Is their any way that if I create game for Windows then it will work in Android and iOS ? Or should I use Action Script 3.0? If I use action script 3.0, will it require Flash player to run the game in Windows, Android, iOS?

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