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• Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

  - by Richard Lefebvre

  Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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• Simple MVVM Walkthrough – Refactored

  - by Sean Feldman

  JR has put together a good introduction post into MVVM pattern. I love kick start examples that serve the purpose well. And even more than that I love examples that also can pass the real world projects check. So I took the sample code and refactored it slightly for a few aspects that a lot of developers might raise a brow. Michael has mentioned model (entity) visibility from view. I agree on that. A few other items that don’t settle are using property names as string (magical strings) and Saver class internal casting of a parameter (custom code for each Saver command). Fixing a property names usage is a straight forward exercise – leverage expressions. Something simple like this would do the initial job: class PropertyOf<T> { public static string Resolve(Expression<Func<T, object>> expression) { var member = expression.Body as MemberExpression; return member.Member.Name; } } With this, refactoring of properties names becomes an easy task, with confidence that an old property name string will not get left behind. An updated Invoice would look like this: public class Invoice : INotifyPropertyChanged { private int id; private string receiver; public event PropertyChangedEventHandler PropertyChanged; private void OnPropertyChanged(string propertyName) { if (PropertyChanged != null) { PropertyChanged(this, new PropertyChangedEventArgs(propertyName)); } } public int Id { get { return id; } set { if (id != value) { id = value; OnPropertyChanged(PropertyOf<Invoice>.Resolve(x => x.Id)); } } } public string Receiver { get { return receiver; } set { receiver = value; OnPropertyChanged(PropertyOf<Invoice>.Resolve(x => x.Receiver)); } } } For the saver, I decided to change it a little so now it becomes a “view-model agnostic” command, one that can be used for multiple commands/view-models. Updated Saver code now accepts an action at construction time and executes that action. No more black magic internal class Command : ICommand { private readonly Action executeAction; public Command(Action executeAction) { this.executeAction = executeAction; } public bool CanExecute(object parameter) { return true; } public event EventHandler CanExecuteChanged; public void Execute(object parameter) { // no more black magic executeAction(); } } Change in InvoiceViewModel is instantiation of Saver command and execution action for the specific command. public ICommand SaveCommand { get { if (saveCommand == null) saveCommand = new Command(ExecuteAction); return saveCommand; } set { saveCommand = value; } } private void ExecuteAction() { DisplayMessage = string.Format("Thanks for creating invoice: {0} {1}", Invoice.Id, Invoice.Receiver); } This way internal knowledge of InvoiceViewModel remains in InvoiceViewModel and Command (ex-Saver) is view-model agnostic. Now the sample is not only a good introduction, but also has some practicality in it. My 5 cents on the subject. Sample code MvvmSimple2.zip

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• Process Is The New App by Leon Smiers

  - by JuergenKress

  Process-on-the-Fly #2 - Process is the New App The next generation of business process management and business rules management tools is so powerful that it actually can be seen as the successor to custom-built applications. Being able to define detailed process, flows, decision trees and business helps on both the business and IT side to create powerful, differentiating solutions that would have required extensive custom coding in the past. Now much of the definition can be done ‘on the fly,’ using visual models and (semi) natural language in the nearest proximity to the business. Over the years, ERP systems have been customized to enter organization-specific functionality into the ERP application. This leads to better support for the business, but at the same time involves higher costs for maintenance, high dependency on the personnel involved in this customization, long timelines to deliver change to the system and increased risk involved in upgrading the ERP system. However, the best of both worlds can be created by bringing back the functionality to out-of-the-box usage of the ERP system and at the same time introducing change and flexibility by means of externalized 'Process Apps' in direct connection with the ERP system. The ERP system (or legacy bespoke system, for that matter) is used as originally intended and designed, resulting in more predictable behavior of the system related to usage and performance, and clearly can be maintained in a more standardized and cost-effective way. The Prrocess App externalizes the needed functionality into a highly customizable application outside the ERP for which it is supported by rules engines, task inboxes and can be delivered to different channels. The reasons for needing Process Apps may include the following: The ERP system just doesn't deliver this functionality in a specific industry; the volatility of changing certain functionality is high; or an umbrella type of functionality across (ERP) silos is needed. An example of bringing all this together is around the hiring process for a new employee at a university. Oracle PeopleSoft HCM could be used as the HR system to store all employee details. In the hiring process, an authorization scheme is involved for getting the approval to create a contract for the employee-to-be. In the university world, this authorization scheme is complex and involves faculties/colleges (with different organizational structures) and cross-faculty organizational structures. Including such an authorization scheme into PeopleSoft would require a lot of customization. By adding a handle inside PeopleSoft towards an externalized authorization Process App, the execution of the authorization of the employee is done outside the ERP: in a tool that is aimed to deliver approval schemes via a worklist-type of application. The Process App here works as an add-on to the PeopleSoft system, but can also be extended to support the full lifecycle of the end-to-end hiring process with the possibility to involve multiple applications. The actual core functionality is kept in the supporting ERP systems, while at the same time the Process App acts as an umbrella function to control the end-to-end flow and give insight into the efficiency of the end-to-end process. How to get there? Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Capgemini,Leon Smiers,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Two Candidates + One Job = Two Different Outcomes

  - by david.talamelli

  Recruiters have always headhunted (sidenote: I do not like this word, in general I think the type of people who use the phrase “headhunting” are the ones who are trying to sound more important than what they likely are). Any serious Recruiter engages in direct recruiting activity, it is part and parcel of the business it is not something unique. With the uptake in Social Media the past 4-5 years, we have seen an increase in the number of Recruiters proactively reaching out to people about job opportunities. We have also seen this activity increase across all levels of hire, from help desk roles to C-Level Executives. While getting approached about a role can be a nice boost to a person’s ego, do not let it give you an inflated sense of entitlement. It is The way that people handle themselves during these calls and subsequent interviews will have a large impact on their potential to land that job. Last week I spoke to two very different candidates, both about the same position and both with very different outcomes. On paper, Candidate #1 looked fantastic; they ticked many of the boxes that we were looking for. The person is working at global IT company and working in a similar role as the one we were hiring for but not in as senior as the role we had. This role would have been the perfect step to getting involved in more complex work for the person. Candidate #2 had less polished IT experience, ticked some of the boxes we were looking for and on paper in comparison to Candidate #1 was not as close a fit as Candidate #1 was. It seemed like I was comparing apples and oranges. After speaking to both candidates it turns out I was comparing apples and oranges except the person better suited for our role was not the one I was expecting it would be. The first candidate on paper looked great – they had the experience we were looking for and appeared to be just right for the role, but after talking to them, they gave me the impression that they thought the world owed them. The impression I was left with was that they did not equate success with hard work, they seemed more interested in “what is in it for me”. Rather than having a proper conversation with me, I was often cut off and asked to hurry it up when explaining our business, what we are doing, etc... . This person seemed more interested in the job title and money than how rather than think about ways to make the role successful. Candidate #2 who had limited experience, made up for any perceived lack of experience and them some with a demonstrated motivation to succeed and do the things needed to make that happen. Candidate #2 made a great first impression, they did not seem afraid of hard work and demonstrated a “team player” attitude. In talking to them they kept me engaged, listened and asked thoughtful questions that made me think this is the type of person who creates their own luck and who would thrive in a place like Oracle. Skills, capabilities, experience and a good resume can certainly get your foot in the door, but the wrong attitude or approach to work can close those opportunities just as easily. On the other hand, hard work, effort and a genuine work ethic may help open those doors that would otherwise closed for you. A resume with all the credentials gets you in the front door but that is just the beginning of the process. It is not how we start the race that is important, it’s how things end that matter most.

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• Using rel=next and rel=prev with multiple sets of paginated content on the same page

  - by jakejgordon

  We are running into issues with trying to figure out how to implement rel="next" and rel="prev" -- coupled with rel="canonical" -- with multiple sets of paginated content on the same page, with pages in multiple cultures. In other words, how do we implement these when we have a pager for both Product Reviews and Questions and Answers (aka "Q&A") on the same page, with duplicate content across culture-specific URLs (e.g. /us/en/my-product vs. /ca/en/my-product)? Our current implementation will actually do a full postback when you click Page 2, and will add something to the query string (e.g. website.com/ca/en/my-product?previewpage=2 or website.com/ca/en/my-product?questionpage=2). If we only had one set of paginated content then the implementation would certainly be more straightforward. Adding a second set of paginated content (i.e. Q&A) complicates things. Let's assume that we want the United States English page to be the canonical target (i.e. /us/en/my-product) based on culture. If you go to the /ca/en/my-product page you'll have a rel="canonical" href="/us/en/my-product". So far so good. Let's also assume that we are not implementing a page that lists ALL Product Reviews and Q&A. This would likely solve a number of our problems by using rel="canonical" to this page, but is not an option for reasons that are out of scope for this discussion. Now if you click on page 2 of Product Reviews, it will reload the page with /ca/en/my-product?reviewpage=2 as the URL. Given this scenario, here are my questions: On page 2 of the my-product page on the Canadian site, should there be a rel="canonical" to /us/en/my-product?reviewpage=2 (assuming the content is identical in the United States and Canada)? Should the rel="prev" go to /ca/en/my-product?reviewpage=1 or should it go to /ca/en/my-product ? The query-string version would really only be accessible if using the pager and shows the exact same content as the base page. The following two questions are closely related to this one. Should the /ca/en/my-product?reviewpage=1 have a rel canonical directly to /us/en/my-product (United States page with nothing in query string) since the content is identical)? Given that Q&A content is also paginated, should there be a rel="next" on the base page without query string? In other words, should the /ca/en/my-product page have a rel="next" to /ca/en/my-product?reviewpage=2 AND rel="next" to /ca/en/my-product?questionpage=2 . So far as I can tell it doesn't make sense to have multiple rel="next" implementations on the same page. I suspect that the pages with query string values should have rel="next" and rel="prev" that only point to other pages with query strings and not to the base page. The ?reviewpage=1 and ?questionpage=1 pages would then just have a rel="canonical" to /us/en/my-product . Thoughts? I know this is a tough one -- that's why I brought it to this community. Thanks so much for your help in advance!

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• Removing Barriers to Create Effective Data Models

  After years of creating and maintaining data models, I have started to notice common barriers that decrease the accuracy and usefulness of models. In my opinion, the main causes of these barriers are the lack of knowledge and communication from within a company. The lack of knowledge in regards to data models or data modeling can take many forms. Company Culture Knowledge Whether documented or undocumented, existing business rules of a company can affect how data is modeled. For example, if a company only allows 1 assigned person per customer to be able to manipulate a customer’s record then then a data model that includes an associated table that joins customers and employee’s would be unneeded because that would allow for the possibility of multiple employees to handle a customer because of the potential for a many to many relationship between Customers and Employees. Technical Knowledge Depending on the data modeler’s proficiency in modeling data they can inadvertently cause issues and/or complications with a design without even noticing. It is important that companies share data modeling responsibilities so that the models are developed from multiple perspectives of a system, company and the original problem.  In addition, the tools that a company selects to create data models can also affect the accuracy of the model if designer are not familiar with the tools or the tools are too complex to use for the designer. Existing System Knowledge In order for a data modeler to model data for an existing system so that new changes can be applied to a system then they need to at least know the basic concepts of a system so that they can work within it. This will promote reusability of data and prevent the chance of duplicating data. Project Knowledge This should be pretty obvious, but it is very hard to create an accurate data model without knowing what data needs to be modeled. I have always found it strange that I have been asked to start modeling data prior to a client formalizing any requirements. Usually when this happens I have to make several iterations to a model, and the client still does not know exactly what they want.  In addition additional issues can arise when certain stakeholders of a project are not consulted prior to the design or after the project is over because it can cause miss understandings and confusion by the end user as well as possibly not solving the original problem for which a project is intended to solve. One common thread between each type of knowledge is that they can all be avoided through the use of good communication. For example, if a modeler is new to a company then they should ask older employees about any business specific rules that may be documented or undocumented that must be applied to projects in general. Furthermore, if a modeler is not really familiar with a specific data modeling software then they need to speak up and ask for help form other employees or their manager. This will not only help the modeler in the project, but also help them in future projects that they do for the company. Additionally, if a project is not clearly defined prior to a data modeler being assigned the modeling project then it is their responsibility to communicate with the other stakeholders to clarify any part of a project that is unclear so that the data model that is created is accurately aligned with a project.

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• Valuing "Working Software over Comprehensive Documentation"

  - by tom.spitz

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I subscribe to the tenets put forth in the Manifesto for Agile Software Development - http://agilemanifesto.org. As Oracle's chief methodologist, that might seem a self-deprecating attitude. After all, the agile manifesto tells us that we should value "individuals and interactions" over "processes and tools." My job includes process development. I also subscribe to ideas put forth in a number of subsequent works including Balancing Agility and Discipline: A Guide for the Perplexed (Boehm/Turner, Addison-Wesley) and Agile Project Management: Creating Innovative Products (Highsmith, Addison-Wesley). Both of these books talk about finding the right balance between "agility and discipline" or between a "predictive and adaptive" project approach. So there still seems to be a place for us in creating the Oracle Unified Method (OUM) to become the "single method framework that supports the successful implementation of every Oracle product." After all, the real idea is to apply just enough ceremony and produce just enough documentation to suit the needs of the particular project that supports an enterprise in moving toward its desired future state. The thing I've been struggling with - and the thing I'd like to hear from you about right now - is the prevalence of an ongoing obsession with "documents." OUM provides a comprehensive set of guidance for an iterative and incremental approach to engineering and implementing software systems. Our intent is first to support the information technology system implementation and, as necessary, support the creation of documentation. OUM, therefore, includes a supporting set of document templates. Our guidance is to employ those templates, sparingly, as needed; not create piles of documentation that you're not gonna (sic) need. In other words, don't serve the method, make the method serve you. Yet, there seems to be a "gimme" mentality in some circles that if you give me a sample document - or better yet - a repository of samples - then I will be able to do anything cheaply and quickly. The notion is certainly appealing AND reuse can save time. Plus, documents are a lowest common denominator way of packaging reusable stuff. However, without sustained investment and management I've seen "reuse repositories" turn quickly into garbage heaps. So, I remain a skeptic. I agree that providing document examples that promote consistency is helpful. However, there may be too much emphasis on the documents themselves and not enough on creating a system that meets the evolving needs of the business. How can we shift the emphasis toward working software and away from our dependency on documents - especially on large, complex implementation projects - while still supporting the need for documentation? I'd like to hear your thoughts.

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• database design help for game / user levels / progress

  - by sprugman

  Sorry this got long and all prose-y. I'm creating my first truly gamified web app and could use some help thinking about how to structure the data. The Set-up Users need to accomplish tasks in each of several categories before they can move up a level. I've got my Users, Tasks, and Categories tables, and a UserTasks table which joins the three. ("User 3 has added Task 42 in Category 8. Now they've completed it.") That's all fine and working wonderfully. The Challenge I'm not sure of the best way to track the progress in the individual categories toward each level. The "business" rules are: You have to achieve a certain number of points in each category to move up. If you get the number of points needed in Cat 8, but still have other work to do to complete the level, any new Cat 8 points count toward your overall score, but don't "roll over" into the next level. The number of Categories is small (five currently) and unlikely to change often, but by no means absolutely fixed. The number of points needed to level-up will vary per level, probably by a formula, or perhaps a lookup table. So the challenge is to track each user's progress toward the next level in each category. I've thought of a few potential approaches: Possible Solutions Add a column to the users table for each category and reset them all to zero each time a user levels-up. Have a separate UserProgress table with a row for each category for each user and the number of points they have. (Basically a Many-to-Many version of #1.) Add a userLevel column to the UserTasks table and use that to derive their progress with some kind of SUM statement. Their current level will be a simple int in the User table. Pros & Cons (1) seems like by far the most straightforward, but it's also the least flexible. Perhaps I could use a naming convention based on the category ids to help overcome some of that. (With code like "select cats; for each cat, get the value from Users.progress_{cat.id}.") It's also the one where I lose the most data -- I won't know which points counted toward leveling up. I don't have a need in mind for that, so maybe I don't care about that. (2) seems complicated: every time I add or subtract a user or a category, I have to maintain the other table. I foresee synchronization challenges. (3) Is somewhere in between -- cleaner than #2, but less intuitive than #1. In order to find out where a user is, I'd have mildly complex SQL like: SELECT categoryId, SUM(points) from UserTasks WHERE userId={user.id} & countsTowardLevel={user.level} groupBy categoryId Hmm... that doesn't seem so bad. I think I'm talking myself into #3 here, but would love any input, advice or other ideas. P.S. Sorry for the cross-post. I wrote this up on SO and then remembered that there was a game dev-focused one. Curious to see if I get different answers one place than the other....

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• Managing Operational Risk of Financial Services Processes – part 1/ 2

  - by Sanjeevio

  Financial institutions view compliance as a regulatory burden that incurs a high initial capital outlay and recurring costs. By its very nature regulation takes a prescriptive, common-for-all, approach to managing financial and non-financial risk. Needless to say, no longer does mere compliance with regulation will lead to sustainable differentiation.  Genuine competitive advantage will stem from being able to cope with innovation demands of the present economic environment while meeting compliance goals with regulatory mandates in a faster and cost-efficient manner. Let’s first take a look at the key factors that are limiting the pursuit of the above goal. Regulatory requirements are growing, driven in-part by revisions to existing mandates in line with cross-border, pan-geographic, nature of financial value chains today and more so by frequent systemic failures that have destabilized the financial markets and the global economy over the last decade.  In addition to the increase in regulation, financial institutions are faced with pressures of regulatory overlap and regulatory conflict. Regulatory overlap arises primarily from two things: firstly, due to the blurring of boundaries between lines-of-businesses with complex organizational structures and secondly, due to varying requirements of jurisdictional directives across geographic boundaries e.g. a securities firm with operations in US and EU would be subject different requirements of “Know-Your-Customer” (KYC) as per the PATRIOT ACT in US and MiFiD in EU. Another consequence and concomitance of regulatory change is regulatory conflict, which again, arises primarily from two things: firstly, due to diametrically opposite priorities of line-of-business and secondly, due to tension that regulatory requirements create between shareholders interests of tighter due-diligence and customer concerns of privacy. For instance, Customer Due Diligence (CDD) as per KYC requires eliciting detailed information from customers to prevent illegal activities such as money-laundering, terrorist financing or identity theft. While new customers are still more likely to comply with such stringent background checks at time of account opening, existing customers baulk at such practices as a breach of trust and privacy. As mentioned earlier regulatory compliance addresses both financial and non-financial risks. Operational risk is a non-financial risk that stems from business execution and spans people, processes, systems and information. Operational risk arising from financial processes in particular transcends other sources of such risk. Let’s look at the factors underpinning the operational risk of financial processes. The rapid pace of innovation and geographic expansion of financial institutions has resulted in proliferation and ad-hoc evolution of back-office, mid-office and front-office processes. This has had two serious implications on increasing the operational risk of financial processes: ·         Inconsistency of processes across lines-of-business, customer channels and product/service offerings. This makes it harder for the risk function to enforce a standardized risk methodology and in turn breaches harder to detect. ·         The proliferation of processes coupled with increasingly frequent change-cycles has resulted in accidental breaches and increased vulnerability to regulatory inadequacies. In summary, regulatory growth (including overlap and conflict) coupled with process proliferation and inconsistency is driving process compliance complexity In my next post I will address the implications of this process complexity on financial institutions and outline the role of BPM in lowering specific aspects of operational risk of financial processes.

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• The Evolution of Oracle Direct EMEA by John McGann

  - by user769227

  John is expanding his Dublin based team and is currently recruiting a Director with marketing and sales leadership experience: http://bit.ly/O8PyDF Should you wish to apply, please send your CV to [email protected] Hi, my name is John McGann and I am part of the Oracle Direct management team, based in Dublin.   Today I’m writing from the Oracle London City office, right in the heart of the financial district and up to very recently at the centre of a fantastic Olympic Games. The Olympics saw individuals and teams from across the globe competing to decide who is Citius, Altius, Fortius - “Faster, Higher, Stronger" There are lots of obvious parallels between the competitive world of the Olympics and the Business environments that many of us operate in, but there are also some interesting differences – especially in my area of responsibility within Oracle. We are of course constantly striving to be the best - the best solution on offer for our clients, bringing simplicity to their management, consumption and application of information technology, and the best provider when compared with our many niche competitors.   In Oracle and especially in Oracle Direct, a key aspect of how we achieve this is what sets us apart from the Olympians.  We have long ago eliminated geographic boundaries as a limitation to what we can achieve. We assemble the strongest individuals across multiple countries and bring them together in teams focussed on a single goal. One such team is the Oracle Direct Sales Programs team. In case you don’t know, Oracle Direct EMEA (Europe Middle East and Africa) is the inside sales division in Oracle and it is where I started my Oracle career.  I remember that my first role involved putting direct mail in envelopes.... things have moved on a bit since then – for me, for Oracle Direct and in how we interact with our customers. Today, the team of over 1000 people is located in the different Oracle Direct offices around Europe – the main ones are Malaga, Berlin, Prague and Dubai plus the headquarters in Dublin. We work in over 20 languages and are in constant contact with current and future Oracle customers, using the latest internet and telephone technologies to effectively communicate and collaborate with each other, our customers and prospects. One of my areas of responsibility within Oracle Direct is the Sales Programs team. This team of 25 people manages the planning and execution of demand generation, leading the process of finding new and incremental revenue within Oracle Direct. The Sales Programs Managers or ‘SPMs’ are embedded within each of the Oracle Direct sales teams, focussed on distinct geographies or product groups. The SPMs are virtual members of the regional sales management teams, and work closely with the sales and marketing teams to define and deliver demand generation activities. The customer contact elements of these activities are executed via the Oracle Direct Sales and Business Development/Lead Generation teams, to deliver the pipeline required to meet our revenue goals. Activities can range from pan-EMEA joint sales and marketing campaigns, to very localised niche campaigns. The campaigns might focus on particular segments of our existing customers, introducing elements of our evolving solution portfolio which customers may not be familiar with. The Sales Programs team also manages ‘Nurture’ activities to ensure that we develop potential business opportunities with contacts and organisations that do not have immediate requirements. Looking ahead, it is really important that we continue to evolve our ability to add value to our clients and reduce the physical limitations of our distance from them through the innovative application of technology. This enables us to enhance the customer buying experience and to enable the Inside Sales teams to manage ever more complex sales cycles from start to finish.  One of my expectations of my team is to actively drive innovation in how we leverage data to better understand our customers, and exploit emerging technologies to better communicate with them.   With the rate of innovation and acquisition within Oracle, we need to ensure that existing and potential customers are aware of all we have to offer that relates to their business goals.   We need to achieve this via a coherent communication and sales strategy to effectively target the right people using the most effective medium. This is another area where the Sales Programs team plays a key role.

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• Green (Screen) Computing

  - by onefloridacoder

  I recently was given an assignment to create a UX where a user could use the up and down arrow keys, as well as the tab and enter keys to move through a Silverlight datagrid that is going be used as part of a high throughput data entry UI. And to be honest, I’ve not trapped key codes since I coded JavaScript a few years ago.  Although the frameworks I’m using made it easy, it wasn’t without some trial and error.    The other thing that bothered me was that the customer tossed this into the use case as they were delivering the use case.  Fine.  I’ll take a whack at anything and beat up myself and beg (I’m not beyond begging for help) the community for help to get something done if I have to. It wasn’t as bad as I thought and I thought I would hopefully save someone a few keystrokes if you wanted to build a green screen for your customer.   Here’s the ValueConverter to handle changing the strings to decimals and then back again.  The value is a nullable valuetype so there are few extra steps to take.  Usually the “ConvertBack()” method doesn’t get addressed but in this case we have two-way binding and the converter needs to ensure that if the user doesn’t enter a value it will remain null when the value is reapplied to the model object’s setter.  1: using System; 2: using System.Windows.Data; 3: using System.Globalization; 4:  5: public class NullableDecimalToStringConverter : IValueConverter 6: { 7: public object Convert(object value, Type targetType, object parameter, System.Globalization.CultureInfo culture) 8: { 9: if (!(((decimal?)value).HasValue)) 10: { 11: return (decimal?)null; 12: } 13: if (!(value is decimal)) 14: { 15: throw new ArgumentException("The value must be of type decimal"); 16: } 17:  18: NumberFormatInfo nfi = culture.NumberFormat; 19: nfi.NumberDecimalDigits = 4; 20:  21: return ((decimal)value).ToString("N", nfi); 22: } 23:  24: public object ConvertBack(object value, Type targetType, object parameter, System.Globalization.CultureInfo culture) 25: { 26: decimal nullableDecimal; 27: decimal.TryParse(value.ToString(), out nullableDecimal); 28:  29: return nullableDecimal == 0 ? null : nullableDecimal.ToString(); 30: } 31: }            The ConvertBack() method uses TryParse to create a value from the incoming string so if the parse fails, we get a null value back, which is what we would expect.  But while I was testing I realized that if the user types something like “2..4” instead of “2.4”, TryParse will fail and still return a null.  The user is getting “puuu-lenty” of eye-candy to ensure they know how many values are affected in this particular view. Here’s the XAML code.   This is the simple part, we just have a DataGrid with one column here that’s bound to the the appropriate ViewModel property with the Converter referenced as well. 1: <data:DataGridTextColumn 2: Header="On-Hand" 3: Binding="{Binding Quantity, 4: Mode=TwoWay, 5: Converter={StaticResource DecimalToStringConverter}}" 6: IsReadOnly="False" /> Nothing too magical here.  Just some XAML to hook things up.   Here’s the code behind that’s handling the DataGridKeyup event.  These are wired to a local/private method but could be converted to something the ViewModel could use, but I just need to get this working for now. 1: // Wire up happens in the constructor 2: this.PicDataGrid.KeyUp += (s, e) => this.HandleKeyUp(e);   1: // DataGrid.BeginEdit fires when DataGrid.KeyUp fires. 2: private void HandleKeyUp(KeyEventArgs args) 3: { 4: if (args.Key == Key.Down || 5: args.Key == Key.Up || 6: args.Key == Key.Tab || 7: args.Key == Key.Enter ) 8: { 9: this.PicDataGrid.BeginEdit(); 10: } 11: }   And that’s it.  The ValueConverter was the biggest problem starting out because I was using an existing converter that didn’t take nullable value types into account.   Once the converter was passing back the appropriate value (null, “#.####”) the grid cell(s) and the model objects started working as I needed them to. HTH.

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• ArchBeat Link-o-Rama Top 10 for October 21-27, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of October 21-27, 2012. OTN Architect Day: Los Angeles This is your brain on IT architecture. Stuff your cranium with architecture by attending Oracle Technology Network Architect Day in Los Angeles, October 25, 2012, at the Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Technical sessions, panel Q&A, and peer roundtables—plus a free lunch. [NOTE: The event was last week, of course. Big thanks to the session presenters and especially to those Angelinos who came out for the event.] WebLogic Server 11gR1 Interactive Quick Reference"The WebLogic Server 11gR1 Administration interactive quick reference," explains Juergen Kress, "is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner." Podcast: Are You Future Proof? The latest OTN ArchBeat Podcast series features Oracle ACE Directors Ron Batra, Basheer Khan, and Ronald van Luttikhuizen, three practicing architects in an open discussion about how changes in enterprise IT are raising the bar for success for software architects and developers. Play Oracle Vanquisher Here's a little respite from whatever it is you normally spend your time on. Oracle Vanquisher is an online diversion that makes a game of data center optimization. According to the description: "Armed with a cool Oracle vacuum pack suit and a strategic IT roadmap, you will thwart threats and optimize your data center to increase your company’s stock price and boost your company’s position." Mainly you avoid electric shock and killer birds. The current high score belongs to someone identified as 'TEN." My score? Never mind. Advanced Oracle SOA Suite OOW 2012 PresentationsThe Oracle SOA Product Management team has compiled a complete list of all twelve of their Oracle SOA Suite presentations from Oracle OpenWorld 2012, with links to the slide decks. OAM and OIM 11g Academies Looking for technical how-to content covering Oracle Access Manager and Oracle Identity Manager? The people behind the Oracle Middleware Security blog have indexed relevant blog posts into what they call "Academies." "These indexes contain the articles we’ve written that we believe provide long lasting guidance on OAM and OIM. Posts covered in these series include articles on key aspects of OAM and OIM 11g, best practice architectural guidance, integrations, and customizations." Oracle’s Analytics, Engineered Systems, and Big Data Strategy | Mark Rittman Part 1 of 3 in Oracle ACE Director Mark Rittman's series on Oracle Exalytics, Oracle R Enterprise and Endeca. Oracle ACE Directors Nordic Tour 2012 : Venues and BI Presentations | Mark RittmanOracle ACE Director Mark Rittman shares information on the Oracle ACE Director Tour, as the community leaders make their way through the land of the midnight sun, with events in Copenhagen, Stockholm, Oslo and Helsinki. Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. OW12: Oracle Business Process Management/Oracle ADF Integration Best Practices | Andrejus Baranovskis The Oracle OpenWorld presentations keep coming! Oracle ACE Director Andrejus Baranovskis shares the slides from "Oracle Business Process Management/Oracle ADF Integration Best Practices," co-presented with Danilo Schmiedel from Opitz Consulting. Thought for the Day "Not everything that can be counted counts, and not everything that counts can be counted." — Albert Einstein (March 14, 1879 – April 18, 1955) Source: Quotes For Software Engineers

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• Package Version Numbers, why are they so important

  - by Chris W Beal

  One of the design goals of IPS has been to allow people to easily move forward to a supported "Surface" of component. That is to say, when you  # pkg update your system, you get the latest set of components which all work together, based on the packages you already have installed. During development, this has meant simply you update to the latest "build" of the components. (During development, we build everything and publish everything every two weeks). Now we've released Solaris 11 using the IPS technologies, things are a bit more complicated. We need to be able to reflect all the types of Solaris release we are doing. For example Solaris Development builds, Solaris Update builds and "Support Repository Updates" (the replacement for patches) in the version scheme. So simply saying "151" as the build number isn't sufficient to articulate what you are running, or indeed what is available to update to In my previous blog post I talked about creating your own package, and gave an example FMRI of pkg://tools/[email protected],0.5.11-0.0.0 But it's probably more instructive to look at the FMRI of a Solaris package. The package "core-os" contains all the common utilities and daemons you need to use Solaris.  $ pkg info core-os Name: system/core-os Summary: Core Solaris Description: Operating system core utilities, daemons, and configuration files. Category: System/Core State: Installed Publisher: solaris Version: 0.5.11 Build Release: 5.11 Branch: 0.175.0.0.0.2.1 Packaging Date: Wed Oct 19 07:04:57 2011 Size: 25.14 MB FMRI: pkg://solaris/system/[email protected],5.11-0.175.0.0.0.2.1:20111019T070457Z The FMRI is what we will concentrate on here. In this package "solaris" is the publisher. You can use the pkg publisher command to see where the solaris publisher gets it's bits from $ pkg publisher PUBLISHER TYPE STATUS URI solaris origin online http://pkg.oracle.com/solaris/release/ So we can see we get solaris packages from pkg.oracle.com.  The package name is system/core-os. These can be arbitrary length, just to allow you to group similar packages together. Now on the the interesting? bit, the versions, everything after the @ is part of the version. IPS will only upgrade to a "higher" version. [email protected],5.11-0.175.0.0.0.2.1:20111019T070457Z core-os = Package Name0.5.11 = Component - in this case we're saying it's a SunOS 5.11 package, = separator5.11 = Built on version - to indicate what OS version you built the package on- = another separator0.175.0.0.0.2.1 = Branch Version : = yet another separator20111019T070457Z = Time stamp when the package was published So from that we can see the Branch Version seems rather complex. It is necessarily so, to allow us to describe the hierachy of releases we do In this example we see the following 0.175: is known as the trunkid, and is incremented each build of a new release of Solaris. During Solaris 11 this should not change  0: is the Update release for Solaris. 0 for FCS, 1 for update 1 etc 0: is the SRU for Solaris. 0 for FCS, 1 for SRU 1 etc 0: is reserved for future use 2: Build number of the SRU 1: Nightly ID - only important for Solaris developersTake a hypothetical example [email protected],5.11-0.175.1.5.0.4.1:<something> This would be build 4 of SRU 5 of Update 1 of Solaris 11 This is actually documented in a MOS article 1378134.1 Which you can read if you have a support contract.

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• Understanding the Customer Form in Release 12 from an AR Perspective!!

  - by user793553

  Confused by the Customer Form in Release 12??  Read on, to get some insight into the evolution of this screen, and how it links in with Trading Community Architecture. Historically, the customer data model was owned by Oracle Receivables (AR).  However, as the data model changed and more complex relationships and attributes had to be tracked and monitored, the Trading Community Architecture (TCA) product was created.  All applications within the E-Business suite that require interaction with a customer integrate with TCA. Customer information is no longer stored in the individual applications but rather in a central repository/registry maintained within TCA.  It is important to understand the following entities/concepts stored in TCA: Party: A party is an entity with whom you can have a potential business relationship.  A party can be either a Person or an Organization.  The Party entity is completely independent of any business relationship; this means that a Party can exist even if you have no transactions with it.   The Party is the "umbrella" entity under which you capture all other attributes listed below. Customer: A customer is a party with whom you have an existing business relationship.  From an AR perspective, you can simplify the concepts by thinking of a Customer as a Party. This definition however does not apply to all other applications. In the Oracle Receivables Customer form, the information displayed at the Customer level is from TCA's Party information record. Customer Account (also called Account): An account contains information about how you transact business with a particular customer.  You can create multiple accounts for a customer.  When you create invoices and receipts you associate it to a particular Account of a Customer. Location: A Location is an address.  It is a point in space, typically identified by a street number, a street name, a city, a state or province, a country.  A location is independent of what it is used for - you do not associate a purpose to a location. Party Site: A Party Site is associated to a Party.  It is the location where a party is physically located.  When defining sites for a Party, only one can be an identifying address.  However, you can define other party sites associated to a party. You can define purposes/usage for Party Sites. Account Site: An Account Site is associated to a Customer Account. It is the location associated to the account you are transacting business with. You can define business purposes (also called site uses) for an Account site. Read more about the Customer Workbench in these notes: Doc ID 1436547.1 Oracle Receivables: Understanding the Customer Form in Release 12 Doc ID  1437866.1 Customer Form - Address: Troubleshooting, Known Issues and Patches Doc ID  1448442.1 Oracle Receivables (AR): Customer Workbench Information Center Do you find this type of blog entry useful?  Please add comments to let us know how we can help you more effectively.  Thank you!

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• Why We Do What We Do. (Part 3 of 5 Part Series on JDE 5G Postponed)

  - by Kem Butller-Oracle

  By Lyle Ekdahl - Oracle JD Edwards Sr. VP General Manager  In the closing of part two of this 5 part blog series, I stated that in the next installment I would explore the expected results of the digital overdrive era and the impact it will have on our economy. While I have full intentions of writing on that topic, I am inspired today to write about something that is top of mind. It’s top of mind because it has come up several times recently conversations with my Oracle’s JD Edwards team members, with customers and our partners, plus I feel passionately about why I do what I do…. It is not what we do but why we do that thing that we do Do you know what you do? For the most part, I bet you could tell me what you do even if your work has changed over the years.  My real question is, “Do you get excited about what you do, and are you fulfilled? Does your work deliver a sense of purpose, a cause to work for, and something to believe in?”  Alright, I guess that was not a single question. So let me just ask, “Why?” Why are you here, right now? Why do you get up in the morning? Why do you go to work? Of course, I can’t answer those questions for you but I can share with you my POV.   For starters, there are several things that drive me. As many of you know by now, I have a somewhat competitive nature but it is not solely the thrill of winning that actually fuels me. Now don’t get me wrong, I do like winning occasionally. However winning is only a potential result of competing and is clearly not guaranteed. So why compete? Why compete in business, and particularly why in this Enterprise Software business?  Here’s why! I am fascinated by creative and building processes. It is about making or producing things, causing something to come into existence. With the right skill, imagination and determination, whether it’s art or invention; the result can deliver value and inspire. In both avocation and vocation I always gravitate towards the create/build processes.  I believe one of the skills necessary for the create/build process is not just the aptitude but also, and especially, the desire and attitude that drives one to gain a deeper understanding. The more I learn about our customers, the more I seek to understand what makes the successful and what difficult issues cause them to struggle. I like to look for the complex, non-commodity process problems where streamlined design and modern technology can provide an easy and simple solution. It is especially gratifying to see our customers use our software to increase their own ability to deliver value to the market. What an incredible network effect! I know many of you share this customer obsession as well as the create/build addiction focused on simple and elegant design. This is what I believe is at the root of our common culture.  Are JD Edwards customers on a whole different than other ERP solutions’ customers? I would argue that for the most part, yes, they are. They selected our software, and our software is different. Why? Because I believe that the create/build process will generally result in solutions that reflect who built it and their culture. And a culture of people focused on why they create/build will attract different customers than one that is based on what is built or how the solution is delivered. In the past I have referred to this idea as character of the customer, and it transcends industry, size and run rate. Now some would argue that JD Edwards has some customers who are characters. But that is for a different post. As I have told you before, the JD Edwards culture is unique, and its resulting economy is valuable and deserving of our best efforts. 

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• Conflict Minerals - Design to Compliance

  - by C. Chadwick

  Dr. Christina  Schröder - Principal PLM Consultant, Enterprise PLM Solutions EMEA What does the Conflict Minerals regulation mean? Conflict Minerals has recently become a new buzz word in the manufacturing industry, particularly in electronics and medical devices. Known as the "Dodd-Frank Section 1502", this regulation requires SEC listed companies to declare the origin of certain minerals by 2014. The intention is to reduce the use of tantalum, tungsten, tin, and gold which originate from mines in the Democratic Republic of Congo (DRC) and adjoining countries that are controlled by violent armed militia abusing human rights. Manufacturers now request information from their suppliers to see if their raw materials are sourced from this region and which smelters are used to extract the metals from the minerals. A standardized questionnaire has been developed for this purpose (download and further information). Soon, even companies which are not directly affected by the Conflict Minerals legislation will have to collect and maintain this information since their customers will request the data from their suppliers. Furthermore, it is expected that the public opinion and consumer interests will force manufacturers to avoid the use of metals with questionable origin. Impact for existing products Several departments are involved in the process of collecting data and providing conflict minerals compliance information. For already marketed products, purchasing typically requests Conflict Minerals declarations from the suppliers. In order to address requests from customers, technical operations or product management are usually responsible for keeping track of all parts, raw materials and their suppliers so that the required information can be provided. For complex BOMs, it is very tedious to maintain complete, accurate, up-to-date, and traceable data. Any product change or new supplier can, in addition to all other implications, have an effect on the Conflict Minerals compliance status. Influence on product development  It makes sense to consider compliance early in the planning and design of new products. Companies should evaluate which metals are needed or contained in supplier parts and if these could originate from problematic sources. The answer influences the cost and risk analysis during the development. If it is known early on that a part could be non-compliant with respect to Conflict Minerals, alternatives can be evaluated and thus costly changes at a later stage can be avoided. Integrated compliance management  Ideally, compliance data for Conflict Minerals, but also for other regulations like REACH and RoHS, should be managed in an integrated supply chain system. The compliance status is directly visible across the entire BOM at any part level and for the finished product. If data is missing, a request to the supplier can be triggered right away without having to switch to another system. The entire process, from identification of the relevant parts, requesting information, handling responses, data entry, to compliance calculation is fully covered end-to-end while being transparent for all stakeholders. Agile PLM Product Governance and Compliance (PG&C) The PG&C module extends Agile PLM with exactly this integrated functionality. As with the entire Agile product suite, PG&C can be configured according to customer requirements: data fields, attributes, workflows, routing, notifications, and permissions, etc… can be quickly and easily tailored to a customer’s needs. Optionally, external databases can be interfaced to query commercially available sources of Conflict Minerals declarations which obviates the need for a separate supplier request in many cases. Suppliers can access the system directly for data entry through a special portal. The responses to the standard EICC-GeSI questionnaire can be imported by the supplier or internally. Manual data entry is also supported. A set of compliance-specific dashboards and reports complement the functionality Conclusion  The increasing number of product compliance regulations, for which Conflict Minerals is just one example, requires companies to implement an efficient data and process management in this area. Consumer awareness in this matter increases as well so that an integrated system from development to production also provides a competitive advantage. Follow this link to learn more about Agile's PG&C solution

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• Access Control Service: Transitioning between Active and Passive Scenarios

  - by Your DisplayName here!

  As I mentioned in my last post, ACS features a number of ways to transition between protocol and token types. One not so widely known transition is between passive sign ins (browser) and active service consumers. Let’s see how this works. We all know the usual WS-Federation handshake via passive redirect. But ACS also allows driving the sign in process yourself via specially crafted WS-Federation query strings. So you can use the following URL to sign in using LiveID via ACS. ACS will then redirect back to the registered reply URL in your application: GET /login.srf?   wa=wsignin1.0&   wtrealm=https%3a%2f%2faccesscontrol.windows.net%2f&   wreply=https%3a%2f%2fleastprivilege.accesscontrol.windows.net%3a443%2fv2%2fwsfederation&   wp=MBI_FED_SSL&   wctx=pr%3dwsfederation%26rm%3dhttps%253a%252f%252froadie%252facs2rp%252frest%252f The wsfederation bit in the wctx parameter indicates, that the response to the token request will be transmitted back to the relying party via a POST. So far so good – but how can an active client receive that token now? ACS knows an alternative way to send the token request response. Instead of doing the redirect back to the RP, it emits a page that in turn echoes the token response using JavaScript’s window.external.notify. The URL would look like this: GET /login.srf?   wa=wsignin1.0&   wtrealm=https%3a%2f%2faccesscontrol.windows.net%2f&   wreply=https%3a%2f%2fleastprivilege.accesscontrol.windows.net%3a443%2fv2%2fwsfederation&   wp=MBI_FED_SSL&   wctx=pr%3djavascriptnotify%26rm%3dhttps%253a%252f%252froadie%252facs2rp%252frest%252f ACS would then render a page that contains the following script block: <script type="text/javascript">     try{         window.external.Notify('token_response');     }     catch(err){         alert("Error ACS50021: windows.external.Notify is not registered.");     } </script> Whereas token_response is a JSON encoded string with the following format: {   "appliesTo":"...",   "context":null,   "created":123,   "expires":123,   "securityToken":"...",   "tokenType":"..." } OK – so how does this all come together now? As an active client (Silverlight, WPF, WP7, WinForms etc). application, you would host a browser control and use the above URL to trigger the right series of redirects. All the browser controls support one way or the other to register a callback whenever the window.external.notify function is called. This way you get the JSON string from ACS back into the hosting application – and voila you have the security token. When you selected the SWT token format in ACS – you can use that token e.g. for REST services. When you have selected SAML, you can use the token e.g. for SOAP services. In the next post I will show how to retrieve these URLs from ACS and a practical example using WPF.

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• Big Data – ClustrixDB – Extreme Scale SQL Database with Real-time Analytics, Releases Software Download – NewSQL

  - by Pinal Dave

  There are so many things to learn and there is so little time we all have. As we have little time we need to be selective to learn whatever we learn. I believe I know quite a lot of things in SQL but I still do not know what is around SQL. I have started to learn about NewSQL recently. If you wonder what is NewSQL I encourage all of you to read my blog post about NewSQL over here Big Data – Buzz Words: What is NewSQL – Day 10 of 21. NewSQL databases are quickly becoming popular – providing the scale of NoSQL with the SQL features and transactions. As a part of learning NewSQL database, I have recently started to learn about ClustrixDB. ClustrixDB has been the most mature NewSQL database used by some of the largest internet sites in the world for over 3 years, with extensive SQL support. In addition to scale, it provides fast real-time analytics by bringing massively parallel processing (MPP), available only in warehousing databases, to the transactional database. The reason I am more intrigued about learning ClustrixDB is their recent announcement on Oct 31. ClustrixDB was only available as an appliance, but now with their software release on Oct 31, everyone can use it. It is now available as forever free for up to 12 cores with community support, and there is a 45 day trial for unlimited cluster sizes. With the forever free world, I am indeed interested in ClustrixDB now. I know that few of the leading eCommerce sites in the world uses them for their transactional database. Here are few of the details I have quickly noted for ClustrixDB. ClustrixDB allows user to: Scale by simply adding nodes to the cluster with a single command Run billions of transactions a day Run fast real-time analytics Achieve high-availability with recovery from node failure Manages itself Easily migrate from MySQL as it is nearly plug-and-play compatible, use MySQL drivers, tools and replication. While I was going through the documentation I realized that ClustrixDB also has extensive support for SQL features including complex queries involving joins on a dozen or more tables, aggregates, sorts, sub-queries. It also supports stored procedures, triggers, foreign keys, partitioned and temporary tables, and fully online schema changes. It is indeed a very matured product and SQL solution. Indeed Clusterix sound very promising solution, I decided to dig a bit deeper to understand who are current customers of the Clustrix as they exist in the industry for quite a few years. Their client list is indeed very interesting and here is my quick research about them. Twoo.com – Europe’s largest social discovery (dating) site runs 4.4 Billion Transactions a day with table sizes over a Terabyte, on a 168 core cluster. EngageBDR – Top 3 in the online advertising category uses ClustrixDB to serve 6.9 billion ads a day through real-time bidding platform. Their reports went from 4 hours to 15 seconds. NoMoreRack – Top 2 fastest growing e-commerce company in US used ClustrixDB for high availability and fast growth through Amazon cloud. MakeMyTrip – India’s leading travel site runs on ClustrixDB with two clusters running as multi-master in Chennai and Bangalore. Many enterprises such as AOL, CSC, Rakuten, Symantec use ClustrixDB when their applications need scale. I must accept that I am impressed with the information I have learned so far and now is the time to do some hand’s on experience with their product. I want to learn this technology so in future when it is about NewSQL, I know what I am talking about. Read more why Clustrix explains why you ClustrixDB might be the right database for you. Download ClustrixDB with me today and install it on your machine so in future when we discuss the technical aspects of it, we all are on the same page. The software can be downloaded here. Reference : Pinal Dave (http://blog.SQLAuthority.com)Filed under: Big Data, MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Clustrix

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• Three Buckets of Knowledge

  - by BuckWoody

  As I learn more and more about SQL Server every day, I divide up my information into three “buckets”: Concepts In the first bucket are the general concepts about the topic. What is it? What does it do (or sometimes, what is is supposed to do?) How does one operation flow to another? For this information I use books, magazine articles and believe it or not – Wikipedia. I don’t always trust that last source, but I do use it to see how others lay out their thoughts around a concept. I really like graphical charts that show me the process flow if I can get it, and this is an ideal place for a good presentation. In fact, this may be the only real use for a presentation – I’ll explain what I mean in a moment. Reference The references for a topic include things like Transact-SQL (T-SQL) syntax, or the screen layout on a panel, things like that. Think Dictionary. The only reference I trust for this information is Books Online – presentations are fine, but we’re talking about a dictionary. Ever go to a movie that just reads through a dictionary? Me neither. But I have gone to presentations where people try to include tons of reference materials in their slides. Even if you give me the presentation material later, it’s not really a searchable, readable medium. How To A how-to for me is an example, or even better, a tutorial about an example. Whatever it is shows me a practical use for the concepts and of course involves the syntax. The important thing here is that you need to be able to separate out the example the person is showing you from the stuff you need to know. I can’t tell you how many times folks have told me, “well, sure, if yours is red then that works. But mine is blue.” And I have to explain, “then use “blue” for the search word here.” You get the idea. No one will do your work for you – the examples are meant as a teaching tool only. I accept that, learn what I can, and then run off to create my own thing. You might think a How To works well in a presentation, and it does, for the most part. For a complex example or tutorial, I still prefer the printed word (electronic if possible) so that I can go over the example multiple times, skip around and so on.   The order here isn’t actually that important. Most of the time I start with a concept, look at an example, and then read the reference material. But sometimes I look up an example, read a little of concepts and then check the reference. The only primary thing I try to enforce is to read something from each of them. It’s dangerous to base your work on any single example, reference or concept.  Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• What are the disadvantages of self-encapsulation?

  - by Dave Jarvis

  Background Tony Hoare's billion dollar mistake was the invention of null. Subsequently, a lot of code has become riddled with null pointer exceptions (segfaults) when software developers try to use (dereference) uninitialized variables. In 1989, Wirfs-Brock and Wikerson wrote: Direct references to variables severely limit the ability of programmers to re?ne existing classes. The programming conventions described here structure the use of variables to promote reusable designs. We encourage users of all object-oriented languages to follow these conventions. Additionally, we strongly urge designers of object-oriented languages to consider the effects of unrestricted variable references on reusability. Problem A lot of software, especially in Java, but likely in C# and C++, often uses the following pattern: public class SomeClass { private String someAttribute; public SomeClass() { this.someAttribute = "Some Value"; } public void someMethod() { if( this.someAttribute.equals( "Some Value" ) ) { // do something... } } public void setAttribute( String s ) { this.someAttribute = s; } public String getAttribute() { return this.someAttribute; } } Sometimes a band-aid solution is used by checking for null throughout the code base: public void someMethod() { assert this.someAttribute != null; if( this.someAttribute.equals( "Some Value" ) ) { // do something... } } public void anotherMethod() { assert this.someAttribute != null; if( this.someAttribute.equals( "Some Default Value" ) ) { // do something... } } The band-aid does not always avoid the null pointer problem: a race condition exists. The race condition is mitigated using: public void anotherMethod() { String someAttribute = this.someAttribute; assert someAttribute != null; if( someAttribute.equals( "Some Default Value" ) ) { // do something... } } Yet that requires two statements (assignment to local copy and check for null) every time a class-scoped variable is used to ensure it is valid. Self-Encapsulation Ken Auer's Reusability Through Self-Encapsulation (Pattern Languages of Program Design, Addison Wesley, New York, pp. 505-516, 1994) advocated self-encapsulation combined with lazy initialization. The result, in Java, would resemble: public class SomeClass { private String someAttribute; public SomeClass() { setAttribute( "Some Value" ); } public void someMethod() { if( getAttribute().equals( "Some Value" ) ) { // do something... } } public void setAttribute( String s ) { this.someAttribute = s; } public String getAttribute() { String someAttribute = this.someAttribute; if( someAttribute == null ) { setAttribute( createDefaultValue() ); } return someAttribute; } protected String createDefaultValue() { return "Some Default Value"; } } All duplicate checks for null are superfluous: getAttribute() ensures the value is never null at a single location within the containing class. Efficiency arguments should be fairly moot -- modern compilers and virtual machines can inline the code when possible. As long as variables are never referenced directly, this also allows for proper application of the Open-Closed Principle. Question What are the disadvantages of self-encapsulation, if any? (Ideally, I would like to see references to studies that contrast the robustness of similarly complex systems that use and don't use self-encapsulation, as this strikes me as a fairly straightforward testable hypothesis.)

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• How to deploy global managed beans

  - by frank.nimphius

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} "Global managed" beans is the term I use in this post to describe beans that are used across applications. Global managed beans contain helper - or utility - methods like or instead of JSFUtils and ADFUtils. The difference between global managed beans and static helper classes like JSFUtis and ADFUtils is that they are EL accessible, providing reusable functionality that is ready to use on UI components and - if accessed from Java - in other managed beans. For example, the ADF Faces page template (af:pageTemplate) allows you to define attributes for the consuming page to pass in object references or strings into it. It does not have method attributes that allow command components contained in a template to invoke listeners in managed beans and the ADF binding layer, or to execute actions. To create templates that provide global button or menu functionality, like logon, logout, print etc., an option for developers is to deployed managed beans with the ADF Faces page templates. To deploy a managed bean with a page template, create an ADF library from the project containing the template definition and import this ADF library into the target project using the Resource palette. When importing an ADF library, all its content is added to the project, including page template definitions, managed bean sources and configurations. More about page templates http://download.oracle.com/docs/cd/E17904_01/apirefs.1111/e12419/tagdoc/af_pageTemplate.html Another use-case for globally configured managed beans is for creating helper methods to be used in many applications. Instead of creating a base managed bean class that then is extended by all managed beans used in applications, you can deploy a managed bean in a JAR file and add the faces-config.xml file with the managed bean configuration to the JAR's META-INF folder as shown below. Using a globally configured managed bean allows you to use Expression Language in the UI to access common functionality but also use Java in application specific managed beans. Storing the faces-config.xml file in the JAR file META-INF directory automatically makes it available when the JAR file is found in the class path of an application.

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• Blink-Data vs Instinct?

  - by Samantha.Y. Ma

  In his landmark bestseller Blink, well-known author and journalist Malcolm Gladwell explores how human beings everyday make seemingly instantaneous choices --in the blink of an eye--and how we “think without thinking.”  These situations actually aren’t as simple as they seem, he postulates; and throughout the book, Gladwell seeks answers to questions such as: 1.    What makes some people good at thinking on their feet and making quick spontaneous decisions?2.    Why do some people follow their instincts and win, while others consistently seem to stumble into error?3.    Why are some of the best decisions often those that are difficult to explain to others?In Blink, Gladwell introduces us to the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Ultimately, Blink reveals that great decision makers aren't those who spend the most time deliberating or analyzing information, but those who focus on key factors among an overwhelming number of variables-- i.e., those who have perfected the art of "thin-slicing.” In Data vs. Instinct: Perfecting Global Sales Performance, a new report sponsored by Oracle, the Economist Intelligence Unit (EIU) explores the roles data and instinct play in decision-making by sales managers and discusses how sales executives can increase sales performance through more effective  territory planning and incentive/compensation strategies.If you are a sales executive, ask yourself this:  “Do you rely on knowledge (data) when you plan out your sales strategy?  If you rely on data, how do you ensure that your data sources are reliable, up-to-date, and complete?  With the emergence of social media and the proliferation of both structured and unstructured data, how do you know that you are applying your information/data correctly and in-context?  Three key findings in the report are:•    Six out of ten executives say they rely more on data than instinct to drive decisions. •    Nearly one half (48 percent) of incentive compensation plans do not achieve the desired results. •    Senior sales executives rely more on current and historical data than on forecast data. Strikingly similar to what Gladwell concludes in Blink, the report’s authors succinctly sum up their findings: "The best outcome is a combination of timely information, insightful predictions, and support data."Applying this insight is crucial to creating a sound sales plan that drives alignment and results.  In the area of sales performance management, “territory programs and incentive compensation continue to present particularly complex challenges in an increasingly globalized market," say the report’s authors. "It behooves companies to get a better handle on translating that data into actionable and effective plans." To help solve this challenge, CRM Oracle Fusion integrates forecasting, quotas, compensation, and territories into a single system.   For example, Oracle Fusion CRM provides a natural integration between territories, which define the sales targets (e.g., collection of accounts) for the sales force, and quotas, which quantify the sales targets. In fact, territory hierarchy is a core analytic dimension to slice and dice sales results, using sales analytics and alerts to help you identify where problems are occurring. This makes territoriesStart tapping into both data and instinct effectively today with Oracle Fusion CRM.   Here is a short video to provide you with a snapshot of how it can help you optimize your sales performance.  

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• Stepping outside Visual Studio IDE [Part 2 of 2] with Mono 2.6.4

  - by mbcrump

  Continuing part 2 of my Stepping outside the Visual Studio IDE, is the open-source Mono Project. Mono is a software platform designed to allow developers to easily create cross platform applications. Sponsored by Novell (http://www.novell.com/), Mono is an open source implementation of Microsoft's .NET Framework based on the ECMA standards for C# and the Common Language Runtime. A growing family of solutions and an active and enthusiastic contributing community is helping position Mono to become the leading choice for development of Linux applications. So, to clarify. You can use Mono to develop .NET applications that will run on Linux, Windows or Mac. It’s basically a IDE that has roots in Linux. Let’s first look at the compatibility: Compatibility If you already have an application written in .Net, you can scan your application with the Mono Migration Analyzer (MoMA) to determine if your application uses anything not supported by Mono. The current release version of Mono is 2.6. (Released December 2009) The easiest way to describe what Mono currently supports is: Everything in .NET 3.5 except WPF and WF, limited WCF. Here is a slightly more detailed view, by .NET framework version: Implemented C# 3.0 System.Core LINQ ASP.Net 3.5 ASP.Net MVC C# 2.0 (generics) Core Libraries 2.0: mscorlib, System, System.Xml ASP.Net 2.0 - except WebParts ADO.Net 2.0 Winforms/System.Drawing 2.0 - does not support right-to-left C# 1.0 Core Libraries 1.1: mscorlib, System, System.Xml ASP.Net 1.1 ADO.Net 1.1 Winforms/System.Drawing 1.1 Partially Implemented LINQ to SQL - Mostly done, but a few features missing WCF - silverlight 2.0 subset completed Not Implemented WPF - no plans to implement WF - Will implement WF 4 instead on future versions of Mono. System.Management - does not map to Linux System.EnterpriseServices - deprecated Links to documentation. The Official Mono FAQ’s Links to binaries. Mono IDE Latest Version is 2.6.4 That's it, nothing more is required except to compile and run .net code in Linux. Installation After landing on the mono project home page, you can select which platform you want to download. I typically pick the Virtual PC image since I spend all of my day using Windows 7. Go ahead and pick whatever version is best for you. The Virtual PC image comes with Suse Linux. Once the image is launch, you will see the following: I’m not going to go through each option but its best to start with “Start Here” icon. It will provide you with information on new projects or existing VS projects. After you get Mono installed, it's probably a good idea to run a quick Hello World program to make sure everything is setup properly. This allows you to know that your Mono is working before you try writing or running a more complex application. To write a "Hello World" program follow these steps: Start Mono Development Environment. Create a new Project: File->New->Solution Select "Console Project" in the category list. Enter a project name into the Project name field, for example, "HW Project". Click "Forward" Click “Packaging” then OK. You should have a screen very simular to a VS Console App. Click the "Run" button in the toolbar (Ctrl-F5). Look in the Application Output and you should have the “Hello World!” Your screen should look like the screen below. That should do it for a simple console app in mono. To test out an ASP.NET application, simply copy your code to a new directory in /srv/www/htdocs, then visit the following URL: http://localhost/directoryname/page.aspx where directoryname is the directory where you deployed your application and page.aspx is the initial page for your software. Databases You can continue to use SQL server database or use MySQL, Postgress, Sybase, Oracle, IBM’s DB2 or SQLite db. Conclusion I hope this brief look at the Mono IDE helps someone get acquainted with development outside of VS. As always, I welcome any suggestions or comments.

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• Book Review (Book 12) - 20 Master Plots

  - by BuckWoody

  This is a continuation of the books I challenged myself to read to help my career - one a month, for a year. You can read my first book review here, and the entire list is here. The book I chose for May 2012 was:20 Master Plots by Ronald B. Tobias. This is my final book review - at least for this year. I'll explain what I've learned in this book in particular, and in the last twelve months in general. Why I chose this book: Stories and themes are part of software, presenting, and working in teams. This book claims there are only 20 plots, ever. I wanted to find out. What I learned: Probably my most favorite read of the year. Deceptively small, amazingly insightful. The premise is that there are only a few "base" themes, and that once you learn them you can put together an interesting set of stories on most any topic. Yes, the author admits that this number has been different throughout history - some have said 50, others 14, and still others claim only one or two basic plots. This doesn't change the fact that you can build very complex stories from a simple set of circumstances and characters. Be warned - if you read this book it takes away much of the wonder from almost every movie or book you'll read from here on! I loved it. My favorite part is that the author gives you exercises to build stories, right from the start. I've actually used these as the start of a meeting to foster creativity. Amazing stuff. One of my favorite sections of the book deals with plot and story. Plot: The king died, and the queen died. Story: The king died, and the queen died of heartbreak. Add one or two words, and you have the essence of storytelling. A highly recommended read, for all folks of all ages. You'll like it, your spouse will like it, and your kids will like it. I learned to be a better storyteller, and it helped me understand that plots and stories are not just things in books - they are a direct reflection of human nature. That makes me a better manager of myself and others.   And this is the last of the reviews - at least for this year. I probably won't post many more book reviews here, but I will keep up the practice. As a reminder, the goal was to select 12 books that will help you reach your career goals. They don't have to be technical, or even apply directly to your job - but they do need to be books that you mindfully select as getting you closer to what you want to be. Each month, jot down what you learned from the work. And see if it doesn't in fact get you closer to your goals. These readings helped me - I got a promotion this year, and I attribute at least some of that to the things I learned.

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• Book Review (Book 12) - 20 Master Plots

  - by BuckWoody

  This is a continuation of the books I challenged myself to read to help my career - one a month, for a year. You can read my first book review here, and the entire list is here. The book I chose for May 2012 was:20 Master Plots by Ronald B. Tobias. This is my final book review - at least for this year. I'll explain what I've learned in this book in particular, and in the last twelve months in general. Why I chose this book: Stories and themes are part of software, presenting, and working in teams. This book claims there are only 20 plots, ever. I wanted to find out. What I learned: Probably my most favorite read of the year. Deceptively small, amazingly insightful. The premise is that there are only a few "base" themes, and that once you learn them you can put together an interesting set of stories on most any topic. Yes, the author admits that this number has been different throughout history - some have said 50, others 14, and still others claim only one or two basic plots. This doesn't change the fact that you can build very complex stories from a simple set of circumstances and characters. Be warned - if you read this book it takes away much of the wonder from almost every movie or book you'll read from here on! I loved it. My favorite part is that the author gives you exercises to build stories, right from the start. I've actually used these as the start of a meeting to foster creativity. Amazing stuff. One of my favorite sections of the book deals with plot and story. Plot: The king died, and the queen died. Story: The king died, and the queen died of heartbreak. Add one or two words, and you have the essence of storytelling. A highly recommended read, for all folks of all ages. You'll like it, your spouse will like it, and your kids will like it. I learned to be a better storyteller, and it helped me understand that plots and stories are not just things in books - they are a direct reflection of human nature. That makes me a better manager of myself and others.   And this is the last of the reviews - at least for this year. I probably won't post many more book reviews here, but I will keep up the practice. As a reminder, the goal was to select 12 books that will help you reach your career goals. They don't have to be technical, or even apply directly to your job - but they do need to be books that you mindfully select as getting you closer to what you want to be. Each month, jot down what you learned from the work. And see if it doesn't in fact get you closer to your goals. These readings helped me - I got a promotion this year, and I attribute at least some of that to the things I learned.

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