Search Results

Search found 17192 results on 688 pages for 'geeks with blogs'.

Page 286/688 | < Previous Page | 282 283 284 285 286 287 288 289 290 291 292 293  | Next Page >

  • John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

    John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

    Read the article

  • John Hitchcock of Pace Describes the Oracle Agile PLM Customer Experience

    John Hitchcock, Senior Manager of Configuration Management at Pace (formerly 2Wire, Inc.), sat down for an interview during Oracle's Innovation Summit with Kerrie Foy, Manager of PLM Product Marketing at Oracle. Learn why his organization upgraded to the latest version of Agile and expanded the footprint to achieve impressive savings and productivity gains across the global, networked product value-chain.

    Read the article

  • Do You Develop Your PL/SQL Directly in the Database?

    - by thatjeffsmith
    I know this sounds like a REALLY weird question for many of you. Let me make one thing clear right away though, I am NOT talking about creating and replacing PLSQL objects directly into a production environment. Do we really need to talk about developers in production again? No, what I am talking about is a developer doing their work from start to finish in a development database. These are generally available to a development team for building the next and greatest version of your databases and database applications. And of course you are using a third party source control system, right? Last week I was in Tampa, FL presenting at the monthly Suncoast Oracle User’s Group meeting. Had a wonderful time, great questions and back-and-forth. My favorite heckler was there, @oraclenered, AKA Chet Justice.  I was in the middle of talking about how it’s better to do your PLSQL work in the Procedure Editor when Chet pipes up - Don’t do it that way, that’s wrong Just press play to edit the PLSQL directly in the database Or something along those lines. I didn’t get what the heck he was talking about. I had been showing how the Procedure Editor gives you much better feedback and support when working with PLSQL. After a few back-and-forths I got to what Chet’s main objection was, and again I’m going to paraphrase: You should develop offline in your SQL worksheet. Don’t do anything in the database until it’s done. I didn’t understand. Were developers expected to be able to internalize and mentally model the PL/SQL engine, see where their errors were, etc in these offline scripts? No, please give Chet more credit than that. What is the ideal Oracle Development Environment? If I were back in the ‘real world’ of database development, I would do all of my development outside of the ‘dev’ instance. My development process looks a little something like this: Do I have a program that already does something like this – copy and paste Has some smart person already written something like this – copy and paste Start typing in the white-screen-of-panic and bungle along until I get something that half-works Tweek, debug, test until I have fooled my subconscious into thinking that it’s ‘good’ As you might understand, I don’t want my co-workers to see the evolution of my code. It would seriously freak them out and I probably wouldn’t have a job anymore (don’t remind me that I already worked myself out of development.) So here’s what I like to do: Run a Local Instance of Oracle on my Machine and Develop My Code Privately I take a copy of development – that’s what source control is for afterall – and run it where no one else can see it. I now get to be my own DBA. If I need a trace – no problem. If I want to run an ASH report, no worries. If I need to create a directory or run some DataPump jobs, that’s all on me. Now when I get my code ‘up to snuff,’ then I will check it into source control and compile it into the official development instance. So my teammates suddenly go from seeing no program, to a mostly complete program. Is this right? If not, it doesn’t seem wrong to me. And after talking to Chet in the car on the way to the local cigar bar, it seems that he’s of the same opinion. So what’s so wrong with coding directly into a development instance? I think ‘wrong’ is a bit strong here. But there are a few pitfalls that you might want to look out for. A few come to mind – and I’m sure Chet could add many more as my memory fails me at the moment. But here goes: Development instance isn’t properly backed up – would hate to lose that work Development is wiped once a week and copied over from Prod – don’t laugh Someone clobbers your code You accidentally on purpose clobber someone else’s code The more developers you have in a single fish pond, the greater chance something ‘bad’ will happen This Isn’t One of Those Posts Where I Tell You What You Should Be Doing I realize many shops won’t be open to allowing developers to stage their own local copies of Oracle. But I would at least be aware that many of your developers are probably doing this anyway – with or without your tacit approval. SQL Developer can do local file tracking, but you should be using Source Control too! I will say that I think it’s imperative that you control your source code outside the database, even if your development team is comprised of a single developer. Store your source code in a file, and control that file in something like Subversion. You would be shocked at the number of teams that do not use a source control system. I know I continue to be shocked no matter how many times I meet another team running by the seat-of-their-pants. I’d love to hear how your development process works. And of course I want to know how SQL Developer and the rest of our tools can better support your processes. And one last thing, if you want a fun and interactive presentation experience, be sure to have Chet in the room

    Read the article

  • Oye! Help Build OTN America Latina!

    - by rickramsey
    Yes, tango is passion, but it is passion born of romance. Not passion born of lust. As it is so often portrayed today. Understand that, and you will begin to understand why life in Latin America is so rich. image courtesy of Continental Magazine. You don't often get a chance to shape the direction of a technical comunidad. Somebody else gets there first and pretty soon everyone is in a rathole about the relevance of rutabagas. Or rutabagels as my public-school-educated hijas prefer to call them. Well, OTN American Latina is just starting up. If you're a techie who speaks Spanish or Portuguese, or if you just like hanging out with techies latinoamericanos (and who doesn't?), here's how to get in on the fun: Why Portuguese Speaking Techies Should Join Why Spanish Speaking Techies Should Join And here are the sites themselves: OTN America Latina in Brazilian Portuguese OTN America Latina in Spanish If you're not sure which site to visit, just remember that Brazilian Portuguese is Spanish spoken with a little body English. Ricardo System Admin and Developer Community of the Oracle Technology Network

    Read the article

  • Még egy kis Iron Man 2...

    - by Fekete Zoltán
    Az Oracle website-on az Iron Man 2 oldalon található sok információ többek között ezekrol a témákról: - Oracle Cloud Computing - Exadata, Sun Oracle Database Machine - Oracle Enterprise Manager Megnézhetjük az Iron Man 2 trailert is: Iron Man 2 oldalon, továbbá a speciális Oracle szoftver és hardverrol is szóló mozi elozetes megmutatja mit jelent ez a kombináció az innovatív cégeknek.

    Read the article

  • FY12 Partner Kickoff – Are you Ready?

    - by user715249
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Want to know what Oracle has up its sleeve for FY12? Join us on June 28th (or 29th depending on your region) as we kick off the new year and fill you in on our latest plans. This live, interactive session will be hosted by Judson Althoff and he’s bringing some top Oracle executives into the studio with him. Take a peek below as Lydia Smyers, Oracle WW A&C vice president, talks about this upcoming event. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} As if that weren’t enough, Oracle President Mark Hurd will update you on his focus for partners in FY12 and OPN will be making a special announcement for our ISV partners highlighting some exciting new offerings on how we will go to market together.  But wait, there’s more – you’ll also hear from Oracle product executives and regional sales leaders outlining their priorities for the upcoming year.  Phew – We’re tired just thinking about all of the great content that will be shared on June 28th/29th.  There are a lot of exciting announcements in store for you later this month so tune in for the latest updates! Register now to get your name on ‘the list’, The OPN Communications Team

    Read the article

  • Oracle Database Machine and Exadata Storage Server

    - by jean-marc.gaudron(at)oracle.com
    Master Note for Oracle Database Machine and Exadata Storage Server (Doc ID 1187674.1)This Master Note is intended to provide an index and references to the most frequently used My Oracle Support Notes with respect to Oracle Exadata and Oracle Database Machine environments. This Master Note is subdivided into categories to allow for easy access and reference to notes that are applicable to your area of interest. This includes the following categories: • Database Machine and Exadata Storage Server Concepts and Overview• Database Machine and Exadata Storage Server Configuration and Administration• Database Machine and Exadata Storage Server Troubleshooting and Debugging• Database Machine and Exadata Storage Server Best Practices• Database Machine and Exadata Storage Server Patching• Database Machine and Exadata Storage Server Documentation and References• Database Machine and Exadata Storage Server Known Problems• ASM and RAC Documentation• Using My Oracle Support Effectively

    Read the article

  • NRF Big Show 2011 -- Part 3

    - by David Dorf
    I'm back from the NRF show having been one of the lucky people who's flight was not canceled. The show was very crowded with a reported 20% increase in attendance and everyone seemed in high spirits. After two years of sluggish retail sales, things are really picking up and it was reflected in everyone's mood. The pop-up Disney Store in the Oracle booth was great and attracted lots of interest in their mobile POS. I know many attendees visited the Disney Store in Times Square to see the entire operation. It's an impressive two-story store that keeps kids engaged. The POS demonstration station, where most of our innovations were demoed, was always crowded. Unfortunately most of the demos used WiFi and the signals from other booths prevented anything from working reliably. Nevertheless, the demo team did an excellent job walking people through the scenarios and explaining how shopping is being impacted by mobile, analytics, and RFID. Big Show Links Disney uncovers its store magic Top 10 Things You Missed at the NRF Big Show 2011 Oracle Retail Stores Innovation Station at NRF Big Show 2011 (video) The buzz of the show was again around mobile solutions. Several companies are creating mobile POS using the iPod Touch, including integrations to Oracle POS for the following retailers: Disney Stores with InfoGain Victoria's Secret with InfoGain Urban Outfitters with Starmount The Gap with Global Bay Keeping with the mobile theme, the NRF release a revised version of their Mobile Blueprint at NRF. It will be posted to the NRF site very soon. The alternate payments section had a major rewrite that provides a great overview and proximity and remote payment technologies. NRF Mobile Blueprint Links New mobile blueprint provides fresh insights NRF Mobile Blueprint 2011 (slides) I hope to do some posts on some of the interesting companies I spoke with in the coming weeks.

    Read the article

  • 9 Ways Facebook Monetization Could Change Your Marketing

    - by Mike Stiles
    Think Facebook monetization isn’t a head game? Imagine creating something so functional, fun and addictive you literally amass about 1/7th of the planet’s population as an audience. You have 1 billion users that use it at least once a month. But analysts and marketers look at what you’ve done and say, “eh…not good enough.” What if you had a TV show that garnered 1/7 of Earth’s population as an audience? How much would a spot cost? And how fast would marketers write that check, even without the targeting and engagement analytics Facebook offers? Having already changed the marketing landscape forever, if you’re Facebook’s creator, you’d have to be scratching your head and asking, “Wow, what more does a product need to do?” Facebook’s been busy answering that very question with products and betas that will likely directly affect your brand’s strategy. Item 1: Users can send physical gifts to friends through Facebook based on suggestions from user data. A giant step toward the potential power of social commerce. Item 2: Users can pay $7 to promote posts for higher visibility. Individual users, not just marketers, are being leveraged as a revenue stream. Not impressive enough? There’s also the potential Craigslist killer Facebook Marketplace. Item 3: Mobile ads. 600 million+ access Facebook on smartphones. According to the company, half of the $1 million a day generated by Sponsored Stories as of late June was coming from mobile. Ads in News Feeds seen on mobile had click-through rates 23x higher than on desktop News Feeds or the right side panel. Item 4: App developers can buy install ads that show up in mobile News Feeds so reliance on discovery in app stores is reduced. Item 5: Want your posts seen by people who never liked your Page? A test began in August where you could appear in non-fans’ News Feeds on both web and mobile. Item 6: How about an ability to use Facebook data to buy ads outside of Facebook? A mobile ad network is being tested to get your targeted messages on non-Facebook apps and sites surfaced on devices. Item 7: Facebook Collections, Facebook’s answer to Pinterest. Users can gather images of desired products and click through to the retailer to buy. Keep focusing on your imagery. Item 8: Facebook Offers, Facebook’s answer to the Groupons and Living Socials of the world. You can send deals to your fans’ News Feeds. Item 9: Facebook Exchange lets you track what fans do on Facebook and across the entire Web. Could lead to a Facebook ad network leveraging Facebook users and data but not limiting exposure to the Facebook platform. Marketers are seeing increasing value in Facebook (and Twitter for that matter).  But as social grows and adjusts, will marketing budgets aimed in that direction grow and adjust accordingly, and within a reasonable time frame? @mikestilesPhoto Christie Merrill/stock.xchng

    Read the article

  • Oracle Enterprise Manager Ops Center 12c : Enterprise Controller High Availability (EC HA)

    - by Anand Akela
    Contributed by Mahesh sharma, Oracle Enterprise Manager Ops Center team In Oracle Enterprise Manager Ops Center 12c we introduced a new feature to make the Enterprise Controllers highly available. With EC HA if the hardware crashes, or if the Enterprise Controller services and/or the remote database stop responding, then the enterprise services are immediately restarted on the other standby Enterprise Controller without administrative intervention. In today's post, I'll briefly describe EC HA, look at some of the prerequisites and then show some screen shots of how the Enterprise Controller is represented in the BUI. In my next post, I'll show you how to install the EC in a HA environment and some of the new commands. What is EC HA? Enterprise Controller High Availability (EC HA) provides an active/standby fail-over solution for two or more Ops Center Enterprise Controllers, all within an Oracle Clusterware framework. This allows EC resources to relocate to a standby if the hardware crashes, or if certain services fail. It is also possible to manually relocate the services if maintenance on the active EC is required. When the EC services are relocated to the standby, EC services are interrupted only for the period it takes for the EC services to stop on the active node and to start back up on a standby node. What are the prerequisites? To install EC in a HA framework an understanding of the prerequisites are required. There are many possibilities on how these prerequisites can be installed and configured - we will not discuss these in this post. However, best practices should be applied when installing and configuring, I would suggest that you get expert help if you are not familiar with them. Lets briefly look at each of these prerequisites in turn: Hardware : Servers are required to host the active and standby node(s). As the nodes will be in a clustered environment, they need to be the same model and configured identically. The nodes should have the same processor class, number of cores, memory, network cards, for example. Operating System : We can use Solaris 10 9/10 or higher, Solaris 11, OEL 5.5 or higher on x86 or Sparc Network : There are a number of requirements for network cards in clusterware, and cables should be networked identically on all the nodes. We must also consider IP allocation for public / private and Virtual IP's (VIP's). Storage : Shared storage will be required for the cluster voting disks, Oracle Cluster Register (OCR) and the EC's libraries. Clusterware : Oracle Clusterware version 11.2.0.3 or later is required. This can be downloaded from: http://www.oracle.com/technetwork/database/enterprise-edition/downloads/index.html Remote Database : Oracle RDBMS 11.1.0.x or later is required. This can be downloaded from: http://www.oracle.com/technetwork/database/enterprise-edition/downloads/index.html For detailed information on how to install EC HA , please read : http://docs.oracle.com/cd/E27363_01/doc.121/e25140/install_config-shared.htm#OPCSO242 For detailed instructions on installing Oracle Clusterware, please read : http://docs.oracle.com/cd/E11882_01/install.112/e17214/chklist.htm#BHACBGII For detailed instructions on installing the remote Oracle database have a read of: http://www.oracle.com/technetwork/database/enterprise-edition/documentation/index.html The schematic diagram below gives a visual view of how the prerequisites are connected. When a fail-over occurs the Enterprise Controller resources and the VIP are relocated to one of the standby nodes. The standby node then becomes active and all Ops Center services are resumed. Connecting to the Enterprise Controller from your favourite browser. Let's presume we have installed and configured all the prerequisites, and installed Ops Center on the active and standby nodes. We can now connect to the active node from a browser i.e. http://<active_node1>/, this will redirect us to the virtual IP address (VIP). The VIP is the IP address that moves with the Enterprise Controller resource. Once you log on and view the assets, you will see some new symbols, these represent that the nodes are cluster members, with one being an active member and the other a standby member in this case. If you connect to the standby node, the browser will redirect you to a splash page, indicating that you have connected to the standby node. Hope you find this topic interesting. Next time I will post about how to install the Enterprise Controller in the HA frame work. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

    Read the article

  • The Ins and Outs of Effective Smart Grid Data Management

    - by caroline.yu
    Oracle Utilities and Accenture recently sponsored a one-hour Web cast entitled, "The Ins and Outs of Effective Smart Grid Data Management." Oracle and Accenture created this Web cast to help utilities better understand the types of data collected over smart grid networks and the issues associated with mapping out a coherent information management strategy. The Web cast also addressed important points that utilities must consider with the imminent flood of data that both present and next-generation smart grid components will generate. The three speakers, including Oracle Utilities' Brad Williams, focused on the key factors associated with taking the millions of data points captured in real time and implementing the strategies, frameworks and technologies that enable utilities to process, store, analyze, visualize, integrate, transport and transform data into the information required to deliver targeted business benefits. The Web cast replay is available here. The Web cast slides are available here.

    Read the article

  • INVITATION: WEBCENTER IMPLEMENTATION SPECIALIST EXAM PREPARATION WEBCASTS

    - by mseika
    Oracle Partner Network would like to invite you to Refresh Courses for WebCenter Content and WebCenter Portal, to help partners to prepare for the WebCenter Implementation Specialist EXAMS. This is a 3 hours intensive refresher partner-only training session, providing attendees with an overview of WebCenter Content and WebCenter Portal functions and related topics. After the refresher part you will be able to take the relevant Implementation Specialist EXAM depending on your personal focus.NOTE: This is only suitable for experienced WebCenter Content or WebCenter Portal practitioners Who should attend? Partner Consultants who want to become an Oracle WebCenter Content or a WebCenter Portal Certified Implementation Specialist or both, that will help them to differentiate themselves in front of customers and support their Companies to become Specialized. Webcast Details: Date Topic Speaker Web Call Details Intercall Details December 14th WebCenter Content Refresh Course Markus Neubauer, Silbury WebCenter Content Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249533/1412 Date Topic Speaker Web Call Details Intercall Details January 10th WebCenter Portal Refresh Course Yannick Ongena, InfoMentum WebCenter Portal Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249375/1001 Date Topic Speaker Web Call Details Intercall Details February 22nd WebCenter Content Refresh Course Markus Neubauer, Silbury WebCenter Content Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249541/2202 Date Topic Speaker Web Call Details Intercall Details March 13th WebCenter Portal Refresh Course Yannick Ongena, InfoMentum WebCenter Portal Specialized Partner Join Webcast Dial-in numbers: CC/SP: 1579222/9221 Time: 12:00 -15:00 CET Break around 13:30 Conference ID/Key: 9249549/1303 Local dial-in numbers can be found here . Next Steps: After the Webcast you will receive the Training material and FREE Vouchers to book and take the: Oracle ECM 11g Certified Implementation Specialist EXAM Oracle WebCenter 11g Essentials EXAM Booking with Voucher can be done on www.pearsonvue.com. Note: FREE Vouchers will be send after attending the webcast.  

    Read the article

  • Oracle’s New Approach to Cloud-based Applications User Experiences

    - by Oracle OpenWorld Blog Team
    By Misha Vaughan It was an exciting Oracle OpenWorld this year for customers and partners, as they got to see what their input into the Oracle user experience research and development process has produced for cloud-delivered applications. The result of all this engagement and listening is a focus on simplicity, mobility, and extensibility. These were the core themes across Oracle OpenWorld sessions, executive roundtables, and analyst briefings given by Jeremy Ashley, Oracle's vice president of user experience. The highlight of every meeting with a customer featured the new simplified UI for Oracle’s cloud applications.    Attendees at some sessions and events also saw a vision of what is coming next in the Oracle user experience, and they gave direct feedback on whether this would help solve their business problems.  What did attendees think of what they saw this year? Rebecca Wettemann of Nucleus Research was part of  an analyst briefing on next-generation user experiences from Oracle. Here’s what she told CRM Buyer in an interview just after the event:  “Many of the improvements are incremental, which is not surprising, as Oracle regularly updates its application,” Rebecca Wettemann, vice president of Nucleus Research, told CRM Buyer. "Still, there are distinct themes to this latest set of changes. One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually—the intuitive nature of the application and the design work they have done with this goal in mind. The software uses as few buttons and fields as possible," she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."  What else did we hear? Oracle OpenWorld is a time when we can take a broader pulse of our customers’ and partners’ concerns. This year we heard some common user experience themes on the following: · A desire to continue to simplify widely used self-service tasks · A need to understand how customers or partners could take some of the UX lessons learned on simplicity and mobility into their own custom areas and projects  · The continuing challenge of needing to support bring-your-own-device and corporate-provided mobile devices to end users · A desire to harmonize user experiences across platforms for specific business-use cases  What does this mean for next year? Well, there were a lot of things we could only show to smaller groups of customers in our Oracle OpenWorld usability labs and HQ lab tours, to partners at our Expo, and to analysts under non-disclosure agreements. But we used these events as a way to get some early feedback about where we are focusing for the year ahead. Attendees gave us a positive response: @bkhan Saw some excellent UX innovations at the expo “@usableapps: Great job @mishavaughan and @vinoskey on #oow13 UX partner expo!” @WarnerTim @usableapps @mishavaughan @vinoskey @ultan Thanks for an interesting afternoon definitely liked the UX tool kits for partners. You can expect Oracle to continue pushing themes of simplicity, mobility, and extensibility even more aggressively in the next year.  If you are interested to find out what really goes on in the UX labs, such as what we are doing with smartphones, tablets, heads-up displays, and the AppsLab robots, feel free to reach out to me for more information: Misha Vaughan or on Twitter: @mishavaughan.

    Read the article

  • OBIEE 11.1.1.5 or above: Admin Server as a single point of failure (SPOF) is REALLY not impacting OBIEE work

    - by Ahmed Awan
    Applies To: 11.1.1.5, 11.1.1.6 Admin Server as a single point of failure (SPOF) is REALLY not impacting OBIEE work. By setting virtualize tag to true (in EM) to manage multiple LDAP providers, it is enabling failover and HA on authentication and authorization inside OBIEE.   Following are the test cases used for testing impact on OBIEE, if Admin Server is not available:   a. Test 1: Admin Server crashes and impact on OBIEE Scenario: All OBIEE components are up and running.   b. Test 2: Admin Server had not been started and impact on OBIEE. Scenario: OBIEE Server bi_server1 is started, but Admin Server isn’t   For more details on each of the above test, click here to download the Test Results   Links to Official documentations below: http://docs.oracle.com/cd/E23943_01/bi.1111/e10543/privileges.htm#BIESC6077 http://docs.oracle.com/cd/E23943_01/bi.1111/e10543/privileges.htm#BABHFFEI http://docs.oracle.com/cd/E23943_01/bi.1111/e10543/authentication.htm#BIESC6075

    Read the article

  • IFS Achieves Oracle Exadata Optimized and Oracle Exalogic Optimized Status

    - by Javier Puerta
    IFS, the global enterprise applications company, announces that it has earned Oracle Exadata Optimized and Oracle Exalogic Optimized status through Oracle PartnerNetwork (OPN), demonstrating that IFS Applications Release 8 has been tested and tuned on Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud to deliver speed, scalability and reliability to customers. By combining IFS Applications with the Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud, IFS customers will be able to leverage benefits such as faster time to implementation, increased performance, as well as reduced energy and hardware footprint. IFS is a Platinum level member in Oracle PartnerNetwork. Initial test results showed that IFS Applications Release 8 material resource planning (MRP) batch jobs achieved a 2.5x performance improvement and a 2.2x increase in user transactions on Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Additionally, IFS Applications 8 achieved a 37x higher compression ratio, resulting in significantly shorter time for daily backup routines and lowering storage costs. Read full press release here

    Read the article

  • How to Visualize your Audit Data with BI Publisher?

    - by kanichiro.nishida
      Do you know how many reports on your BI Publisher server are accessed yesterday ? Or, how many users accessed to the reports yesterday, or what are the average number of the users accessed to the reports during the week vs. weekend or morning vs. afternoon ? With BI Publisher 11G, now you can audit your user’s reports access and understand the state of the reporting environment at your server, each user, or each report level. At the previous post I’ve talked about what the BI Publisher’s auditing functionality and how to enable it so that BI Publisher can start collecting such data. (How to Audit and Monitor BI Publisher Reports Access?)Now, how can you visualize such auditing data to have a better understanding and gain more insights? With Fusion Middleware Audit Framework you have an option to store the auditing data into a database instead of a log file, which is the default option. Once you enable the database storage option, that means you have your auditing data (or, user report access data) in your database tables, now no brainer, you can start visualize the data, create reports, analyze, and share with BI Publisher. So, first, let’s take a look on how to enable the database storage option for the auditing data. How to Feed the Auditing Data into Database First you need to create a database schema for Fusion Middleware Audit Framework with RCU (Repository Creation Utility). If you have already installed BI Publisher 11G you should be familiar with this RCU. It creates any database schema necessary to run any Fusion Middleware products including BI stuff. And you can use the same RCU that you used for your BI or BI Publisher installation to create this Audit schema. Create Audit Schema with RCU Here are the steps: Go to $RCU_HOME/bin and execute the ‘rcu’ command Choose Create at the starting screen and click Next. Enter your database details and click Next. Choose the option to create a new prefix, for example ‘BIP’, ‘KAN’, etc. Select 'Audit Services' from the list of schemas. Click Next and accept the tablespace creation. Click Finish to start the process. After this, there should be following three Audit related schema created in your database. <prefix>_IAU (e.g. KAN_IAU) <prefix>_IAU_APPEND (e.g. KAN_IAU_APPEND) <prefix>_IAU_VIEWER (e.g. KAN_IAU_VIEWER) Setup Datasource at WebLogic After you create a database schema for your auditing data, now you need to create a JDBC connection on your WebLogic Server so the Audit Framework can access to the database schema that was created with the RCU with the previous step. Connect to the Oracle WebLogic Server administration console: http://hostname:port/console (e.g. http://report.oracle.com:7001/console) Under Services, click the Data Sources link. Click ‘Lock & Edit’ so that you can make changes Click New –> ‘Generic Datasource’ to create a new data source. Enter the following details for the new data source:  Name: Enter a name such as Audit Data Source-0.  JNDI Name: jdbc/AuditDB  Database Type: Oracle  Click Next and select ‘Oracle's Driver (Thin XA) Versions: 9.0.1 or later’ as Database Driver (if you’re using Oracle database), and click Next. The Connection Properties page appears. Enter the following information: Database Name: Enter the name of the database (SID) to which you will connect. Host Name: Enter the hostname of the database.  Port: Enter the database port.  Database User Name: This is the name of the audit schema that you created in RCU. The suffix is always IAU for the audit schema. For example, if you gave the prefix as ‘BIP’, then the schema name would be ‘KAN_IAU’.  Password: This is the password for the audit schema that you created in RCU.   Click Next. Accept the defaults, and click Test Configuration to verify the connection. Click Next Check listed servers where you want to make this JDBC connection available. Click ‘Finish’ ! After that, make sure you click ‘Activate Changes’ at the left hand side top to take the new JDBC connection in effect. Register your Audit Data Storing Database to your Domain Finally, you can register the JNDI/JDBC datasource as your Auditing data storage with Fusion Middleware Control (EM). Here are the steps: 1. Login to Fusion Middleware Control 2. Navigate to Weblogic Domain, right click on ‘bifoundation…..’, select Security, then Audit Store. 3. Click the searchlight icon next to the Datasource JNDI Name field. 4.Select the Audit JNDI/JDBC datasource you created in the previous step in the pop-up window and click OK. 5. Click Apply to continue. 6. Restart the whole WebLogic Servers in the domain. After this, now the BI Publisher should start feeding all the auditing data into the database table called ‘IAU_BASE’. Try login to BI Publisher and open a couple of reports, you should see the activity audited in the ‘IAU_BASE’ table. If not working, you might want to check the log file, which is located at $BI_HOME/user_projects/domains/bifoundation_domain/servers/AdminServer/logs/AdminServer-diagnostic.log to see if there is any error. Once you have the data in the database table, now, it’s time to visualize with BI Publisher reports! Create a First BI Publisher Auditing Report Register Auditing Datasource as JNDI datasource First thing you need to do is to register the audit datasource (JNDI/JDBC connection) you created in the previous step as JNDI data source at BI Publisher. It is a JDBC connection registered as JNDI, that means you don’t need to create a new JDBC connection by typing the connection URL, username/password, etc. You can just register it using the JNDI name. (e.g. jdbc/AuditDB) Login to BI Publisher as Administrator (e.g. weblogic) Go to Administration Page Click ‘JNDI Connection’ under Data Sources and Click ‘New’ Type Data Source Name and JNDI Name. The JNDI Name is the one you created in the WebLogic Console as the auditing datasource. (e.g. jdbc/AuditDB) Click ‘Test Connection’ to make sure the datasource connection works. Provide appropriate roles so that the report developers or viewers can share this data source to view reports. Click ‘Apply’ to save. Create Data Model Select Data Model from the tool bar menu ‘New’ Set ‘Default Data Source’ to the audit JNDI data source you have created in the previous step. Select ‘SQL Query’ for your data set Use Query Builder to build a query or just type a sql query. Either way, the table you want to report against is ‘IAU_BASE’. This IAU_BASE table contains all the auditing data for other products running on the WebLogic Server such as JPS, OID, etc. So, if you care only specific to BI Publisher then you want to filter by using  ‘IAU_COMPONENTTYPE’ column which contains the product name (e.g. ’xmlpserver’ for BI Publisher). Here is my sample sql query. select     "IAU_BASE"."IAU_COMPONENTTYPE" as "IAU_COMPONENTTYPE",      "IAU_BASE"."IAU_EVENTTYPE" as "IAU_EVENTTYPE",      "IAU_BASE"."IAU_EVENTCATEGORY" as "IAU_EVENTCATEGORY",      "IAU_BASE"."IAU_TSTZORIGINATING" as "IAU_TSTZORIGINATING",    to_char("IAU_TSTZORIGINATING", 'YYYY-MM-DD') IAU_DATE,    to_char("IAU_TSTZORIGINATING", 'DAY') as IAU_DAY,    to_char("IAU_TSTZORIGINATING", 'HH24') as IAU_HH24,    to_char("IAU_TSTZORIGINATING", 'WW') as IAU_WEEK_OF_YEAR,      "IAU_BASE"."IAU_INITIATOR" as "IAU_INITIATOR",      "IAU_BASE"."IAU_RESOURCE" as "IAU_RESOURCE",      "IAU_BASE"."IAU_TARGET" as "IAU_TARGET",      "IAU_BASE"."IAU_MESSAGETEXT" as "IAU_MESSAGETEXT",      "IAU_BASE"."IAU_FAILURECODE" as "IAU_FAILURECODE",      "IAU_BASE"."IAU_REMOTEIP" as "IAU_REMOTEIP" from    "KAN3_IAU"."IAU_BASE" "IAU_BASE" where "IAU_BASE"."IAU_COMPONENTTYPE" = 'xmlpserver' Once you saved a sample XML for this data model, now you can create a report with this data model. Create Report Now you can use one of the BI Publisher’s layout options to design the report layout and visualize the auditing data. I’m a big fan of Online Layout Editor, it’s just so easy and simple to create reports, and on top of that, all the reports created with Online Layout Editor has the Interactive View with automatic data linking and filtering feature without any setting or coding. If you haven’t checked the Interactive View or Online Layout Editor you might want to check these previous blog posts. (Interactive Reporting with BI Publisher 11G, Interactive Master Detail Report Just A Few Clicks Away!) But of course, you can use other layout design option such as RTF template. Here are some sample screenshots of my report design with Online Layout Editor.     Visualize and Gain More Insights about your Customers (Users) ! Now you can visualize your auditing data to have better understanding and gain more insights about your reporting environment you manage. It’s been actually helping me personally to answer the  questios like below.  How many reports are accessed or opened yesterday, today, last week ? Who is accessing which report at what time ? What are the time windows when the most of the reports access happening ? What are the most viewed reports ? Who are the active users ? What are the # of reports access or user access trend for the last month, last 6 months, last 12 months, etc ? I was talking with one of the best concierge in the world at this hotel the other day, and he was telling me that the best concierge knows about their customers inside-out therefore they can provide a very private service that is customized to each customer to meet each customer’s specific needs. Well, this is true when it comes to how to administrate and manage your reporting environment, right ? The best way to serve your customers (report users, including both viewers and developers) is to understand how they use, what they use, when they use. Auditing is not just about compliance, but it’s the way to improve the customer service. The BI Publisher 11G Auditing feature enables just that to help you understand your customers better. Happy customer service, be the best reporting concierge! p.s. please share with us on what other information would be helpful for you for the auditing! Always, any feedback is a great value and inspiration for us!  

    Read the article

  • CRM@Oracle Series: CRM Analytics

    - by tony.berk
    What is the most important factor that leads to a successful CRM deployment? Is it the overall strategy, strong governance, defined processes or good data quality? Well, it's definitely a combination of all these, but the most important differentiator from our experience is Business Intelligence. Business Intelligence or Analytics is commonly mentioned as a key aspect to successful CRM and other enterprise deployments. The good news is that Oracle provides pre-built analytics dashboards, which provide real-time, actionable insight, and tools to build custom analyses. However, success with analytics, especially in a large enterprise, still requires a strong strategy, clean data for analysis, and performance. Today's CRM@Oracle slidecast covers Oracle's strategy, architecture and key success factors for deploying CRM Analytics internally at Oracle. CRM@Oracle: CRM Analytics Click here to learn more about Oracle CRM products and here to learn about Oracle Business Intelligence Applications. Have you read our other postings in the CRM@Oracle Series? If you have a particular CRM area or function which you'd like to hear how Oracle implemented it internally, post a comment and we'll get it on our list.

    Read the article

  • 4th International SOA Symposium + 3rd International Cloud Symposium by Thomas Erl - call for presentations

    - by Jürgen Kress
    At the last SOA & Cloud Symposium by Thomas Erl the SOA Partner Community had a great present. The next conference takes place April 2011 in Brazil, make sure you submit your papers. The International SOA and Cloud Symposium brings together lessons learned and emerging topics from SOA and Cloud projects, practitioners and experts. The two-day conference agenda will be organized into the following primary tracks: SOA Architecture & Design SOA & BPM Real World SOA Case Studies SOA & Cloud Security Real World Cloud Computing Case Studies REST & Service-Orientation BPM, BPMN & Service-Orientation Business of SOA SOA & Cloud: Infrastructure & Architecture Business of Cloud Computing Presentation Submissions The SOA and Cloud Symposium 2010 program committees invite submissions on all topics related to SOA and Cloud, including but not limited to those listed in the preceding track descriptions. While contributions from consultants and vendors are appreciated, product demonstrations or vendor showcases will not be accepted. All contributions must be accompanied with a biography that describes the SOA or Cloud Computing related experience of the presenter(s). Presentation proposals should be submitted by filling out the speaker form and sending the completed form to [email protected]. All submissions must be received no later than January 31, 2010. To download the speaker form, please click here. Specially we are looking for Oracle SOA Suite and BPM Suite Case Studies! For additional call for papers please visit our SOA Community Wiki.   For more information on SOA Specialization and the SOA Partner Community please feel free to register at www.oracle.com/goto/emea/soa (OPN account required) Blog Twitter LinkedIn Mix Forum Wiki Website Technorati Tags: SOA Symposium,Cloud Symposium,Thomas Erl,SOA,SOA Suite,Oracle,Call for papers,OPN,BPM,Jürgen Kress

    Read the article

  • La réponse d’Oracle aux nouveaux enjeux de la Grande Distribution Catégorie Apps

    - by Valérie De Montvallon
    Retrouvez l'interview de Franck Westrelin, Directeur Associé Oracle Retail, lors du Retail Business Technologie Forum du 20 novembre 2012 à Paris. Résumé de l'interview : Franck Westerlin discute des grandes tendances de la distribution : les changements du comportement client, l'étendu des outils d’achat et d’interactions clients, l'environnement concurrentiel et saturé… Il présente aussi les attentes des consommateurs actuels : une expérience d’achat de qualité, l'homogénéité et la cohérence par rapport aux points d’interactions avec les distributeurs. Enfin, il démontre comment Oracle répond à ces enjeux grâce à l'innovation : optimisation des interactions client et des processus métier (Gestion commerciale, eCommerce, planifications, CRM, back office magasin, supply chain…) Retrouvez l'interview sur notre Chaine Youtube Oracle Applications France ! 

    Read the article

  • New Exadata Book Available Soon

    - by Rob Reynolds
    Oracle Press is set to released the first book on data warehouse performance and Exadata on March 14th. Achieving Extreme Performance with Oracle Exadata , by my colleagues Rick Greenwald, Robert Stackowiak, Maqsood Alam, and Mans Bhuller will be available at your favorite booksellers next week. I've seen a sneak peak of the content in this book and its a great way to fully grasp the power of Exadata and how to best apply it to achieve extreme data warehouse performance. From the publisher's description: Achieving Extreme Performance with Oracle Exadata and the Sun Oracle Database Machine is filled with best practices for deployments, hardware sizing, architecting the database machine environments for maximum availability, and backup and recovery. Oracle Database 11gR2 features used within these offerings, as well as migration options and paths for Oracle and non-Oracle databases to Oracle Exadata are covered. This Oracle Press guide also discusses architecture, administration, maintenance, monitoring, and tuning of Oracle Exadata Storage Servers and the Sun Oracle Database Machine. If your company is considering Exadata, or if you need more horsepower out of your data warehouse, I highly recommend grabbing a copy of this book next week.

    Read the article

  • Oracle Enterprise Manager Ops Center 12c is now available for download at Oracle technology Network

    - by Anand Akela
    Oracle Enterprise Manager Ops Center 12c is available now for download at Oracle Technology Network (OTN ) . Oracle Enterprise Manager Ops Center web page at Oracle Technology Network Join Oracle Launch Webcast : Total Cloud Control for Systems on April 12th at 9 AM PST to learn more about  Oracle Enterprise Manager Ops Center 12c from Oracle Senior Vice President John Fowler, Oracle Vice President of Systems Management Steve Wilson and a panel of Oracle executive. Stay connected with  Oracle Enterprise Manager   :  Twitter | Facebook | YouTube | Linkedin | Newsletter

    Read the article

  • Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

    - by raul.goycoolea
    Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

    Read the article

  • Understanding Process Scheduling in Oracle Solaris

    - by rickramsey
    The process scheduler in the Oracle Solaris kernel allocates CPU resources to processes. By default, the scheduler tries to give every process relatively equal access to the available CPUs. However, you might want to specify that certain processes be given more resources than others. That's where classes come in. A process class defines a scheduling policy for a set of processes. These three resources will help you understand and manage it process classes: Blog: Overview of Process Scheduling Classes in the Oracle Solaris Kernel by Brian Bream Timesharing, interactive, fair-share scheduler, fixed priority, system, and real time. What are these? Scheduling classes in the Solaris kernel. Brian Bream describes them and how the kernel manages them through context switching. Blog: Process Scheduling at the Thread Level by Brian Bream The Fair Share Scheduler allows you to dispatch processes not just to a particular CPU, but to CPU threads. Brian Bream explains how to use and provides examples. Docs: Overview of the Fair Share Scheduler by Oracle Solaris Documentation Team This official Oracle Solaris documentation set provides the nitty-gritty details for setting up classes and managing your processes. Covers: Introduction to the Scheduler CPU Share Definition CPU Shares and Process State CPU Share Versus Utilization CPU Share Examples FSS Configuration FSS and Processor Sets Combining FSS With Other Scheduling Classes Setting the Scheduling Class for the System Scheduling Class on a System with Zones Installed Commands Used With FSS -Rick Follow me on: Blog | Facebook | Twitter | Personal Twitter | YouTube | The Great Peruvian Novel

    Read the article

< Previous Page | 282 283 284 285 286 287 288 289 290 291 292 293  | Next Page >