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  • No client internet access when setting up these iptables rules

    - by Siriss
    I have read many other posts but cannot figure this out. eth0 is my external connected to a Comcast modem. The server has internet access with no issues. eth1 is internal and running DHCP for the clients. I have DHCP working just fine, all my clients can get an IP and ping the server but they cannot access the internet. I am using ISC-DHCP-SERVER and have set /etc/default/isc-dhcp-server to INTERFACE="eht1" Here is my dhcpd.conf file located in /etc/dhcp/dhcpd.conf ddns-update-style interim; ignore client-updates; subnet 10.0.10.0 netmask 255.255.255.0 { range 10.0.10.10 10.0.10.200; option routers 10.0.10.2; option subnet-mask 255.255.255.0; option domain-name-servers 208.67.222.222, 208.67.220.220; #OpenDNS # option domain-name "example.com"; default-lease-time 21600; max-lease-time 43200; authoritative; } I have made the *net.ipv4.ip_forward=1* change in /etc/sysctl.conf here is my interfaces file: auto lo iface lo inet loopback auto eth0 iface eth0 inet dhcp iface eth1 inet static address 10.0.10.2 netmask 255.255.255.0 network 10.0.10.0 auto eth1 And finally- here is my iptables.conf file: # Firewall configuration written by system-config-firewall # Manual customization of this file is not recommended. *nat :PREROUTING ACCEPT [0:0] :OUTPUT ACCEPT [0:0] :POSTROUTING ACCEPT [0:0] -A POSTROUTING -s 10.0.10.0/24 -o eth0 -j MASQUERADE #-A PREROUTING -i eth0 -p tcp --dport 59668 -j DNAT --to-destination 10.0.10.2:59668 COMMIT *filter :INPUT ACCEPT [0:0] :FORWARD ACCEPT [0:0] :OUTPUT ACCEPT [0:0] -A INPUT -m state --state ESTABLISHED,RELATED -j ACCEPT -A INPUT -p icmp -j ACCEPT -A INPUT -i lo -j ACCEPT -A INPUT -i eth1 -j ACCEPT -A INPUT -m state --state NEW -m tcp -p tcp --dport 22 -j ACCEPT -A INPUT -m state --state NEW -m tcp -p tcp --dport 80 -j ACCEPT -A INPUT -m state --state NEW -m tcp -p tcp --dport 443 -j ACCEPT -A INPUT -m state --state NEW -m tcp -p tcp --dport 53 -j ACCEPT -A INPUT -m state --state NEW -m udp -p udp --dport 53 -j ACCEPT -A FORWARD -s 10.0.10.0/24 -o eth0 -j ACCEPT -A FORWARD -d 10.0.10.0/24 -m state --state ESTABLISHED,RELATED -i eth0 -j ACCEPT -A FORWARD -p icmp -j ACCEPT -A FORWARD -i lo -j ACCEPT -A FORWARD -i eth1 -j ACCEPT #-A FORWARD -i eth0 -m state --state NEW -m tcp -p tcp -d 10.0.10.2 --dport 59668 -j ACCEPT -A INPUT -j REJECT --reject-with icmp-host-prohibited -A FORWARD -j REJECT --reject-with icmp-host-prohibited COMMIT I am completely stuck. I cannot figure out why the clients cannot access the internet. Am I missing a service? Is a service not running? Any help would be greatly appreciated. I tried to be as thorough as possible but please let me know if I have missed something. Thank you!

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  • Using multiple diagrams per model in Entity Framework 5.0

    - by nikolaosk
    I have downloaded .Net framework 4.5 and Visual Studio 2012 since it was released to MSDN subscribers on the 15th of August.For people that do not know about that yet please have a look at Jason Zander's excellent blog post .Since then I have been investigating the many new features that have been introduced in this release.In this post I will be looking into theIn order to follow along this post you must have Visual Studio 2012 and .Net Framework 4.5 installed in your machine.Download and install VS 20120 using this link.My machine runs on Windows 8 and Visual Studio 2012 works just fine. I have also installed in my machine SQL Server 2012 developer edition. I have also downloaded and installed AdventureWorksLT2012 database.You can download this database from the codeplex website.   Before I start showcasing the demo I want to say that I strongly believe that Entity Framework is maturing really fast and now at version 5.0 can be used as your data access layer in all your .Net projects.I have posted extensively about Entity Framework in my blog.Please find all the EF related posts here. In this demo I will show you how to split an entity model into multiple diagrams using the new enhanced EF designer. We will not build an application in this demo.Sometimes our model can become too large to edit or view.In earlier versions we could only have one diagram per EDMX file.In EF 5.0 we can split the model into more diagrams.1) Launch VS 2012. Express edition will work fine.2) Create a New Project. From the available templates choose a Web Forms application  3) Add a new item in your project, an ADO.Net Entity Data Model. I have named it AdventureWorksLT.edmx.Then we will create the model from the database and click Next.Create a new connection by specifying the SQL Server instance and the database name and click OK.Then click Next in the wizard.In the next screen of the wizard select all the tables from the database and hit Finish.4) It will take a while for our .edmx diagram to be created. When I select an Entity (e.g Customer) from my diagram and right click on it,a new option appears "Move to new Diagram".Make sure you have the Model Browser window open.Have a look at the picture below 5) When we do that a new diagram is created and our new Entity is moved there.Have a look at the picture below  6) We can also right-click and include the related entities. Have a look at the picture below. 7) When we do that the related entities are copied to the new diagram.Have a look at the picture below  8) Now we can cut (CTRL+X) the entities from Diagram2 and paste them back to Diagram1.9) Finally another great enhancement of the EF 5.0 designer is that you can change colors in the various entities that make up the model.Select the entities you want to change color, then in the Properties window choose the color of your choice. Have a look at the picture below. To recap we have demonstrated how to split your entity model in multiple diagrams which comes handy in EF models that have a large number of entities in them Hope it helps!!!!

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  • JavaOne: Parleys.com, Spring Vs. Java EE and HTML5 tooling

    - by delabassee
    Parleys.com, a 2012 Duke's Choice Award winner, is an E-Learning platform that host content from different sources (conferences, JUGs meetings, etc.). There is a lot of technical content available for online but also offline consumption, including many sessions on Java EE. Parleys has just released, for free, all the Devoxx 2011 sessions (video and slides sync'ed!). From a technical point of view, Parleys.com is interesting as they have switched from Spring to Java EE 6 to avoid being locked in a proprietary framework. During the GlassFish Community BoF, Stephan Janssen (Parleys.com and Devoxx founder) also presented how GlassFish is used to support 2000 concurrent Parleys users over a cluster of 2 GlassFish instances. Talking about Java EE and/or Spring, Harshad Oak has posted an update on the 'Spring Vs. Java EE' panel discussion that took place on Tuesday. As Arun said standards such as Java EE does not necessarily refrain innovation: "JBoss Forge & Arquillian from RedHat are great examples of innovation in the JavaEE community. Standardization is important but innovation does continue even within that framework." Simplicity, productivity along with HTML5 are the driving themes of Java EE 7. In terms of simplicity and productivity, the developer experience can also be improved by the tooling. Every NetBeans release comes with a large set of improvements, the just released NetBeans 7.3 beta is no exception. The goal of ‘NB 7.3’s Project Easel’ is to improve HTML5 development, something that will be handy for Java EE 7 developers. Project Easel can, for example, communicate directly to Chrome's WebKit engine, this feature was shown during Sunday's Technical Keynote at the end of the Java EE section. In this beta release, Chrome and the embedded JavaFX browser are the only supported browsers but the NetBeans team plan to add support, over time, for other WebKit based browsers. NetBans 7.3 beta NetBeans 7.3 screenscasts Today (i.e. Wednesday 3rd) is also the final exhibition day, so make sure to visit the Java EE and the GlassFish pods on the Java DEMOgrounds (Hilton Grand Ballroom, 9:30 am - 5:00 pm). Finally, here are some Java EE and GlassFish related activities worth attending today if you are at JavaOne : Wednesday October 3rd Time Title Location 8:30-9:30am What's New in Servlet 3.1: An Overview Parc 55 Mission 8:30-9:30am Bean Validation 1.1: What's New Under the Hood Parc 55Cyril Magnin II/III 10:00-11:00am JSR 353: Java API for JSON Processing Parc 55 Mission 10:00-12:00pm Tutorial : Integrating Your Service into the GlassFish PaaS Platform Parc 55 Devisidero 11:30-12:30pm What's New in JSF: A Complete Tour of JSF 2.2 Parc 55Cyril Magnin I 11:30-12:30pm Best of Both Worlds: Java Persistence with NoSQL and SQL Parc 55 Mission 1:00-2:00pm Sharding Middleware to Achieve Elasticity and High Availability in the Cloud Parc 55Market Street 1:00-2:00pm Pimp My RESTful Java Applications Parc 55Cyril Magnin I 3:00-4:00pm Migrating Spring to Java EE Parc 55Cyril Magnin II/III 4:30-5:30pm JavaEE.Next(): Java EE 7, 8, and Beyond Parc 55Cyril Magnin II/III 4:30-5:30pm HTML5 WebSocket and Java Parc 55Cyril Magnin I 4:30-5:30pm Easy Middleware for Your Embedded Device Nikko Ballroom II/III

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  • box2d resize bodies arround point

    - by philipp
    I have a compound object, consisting of a b2Body, vector-graphics and a list polygons which describe the b2body's shapes. This object has its own transformation matrix to centralize the storage of transformations. So far everything is working quiet fine, even scaling works, but not if i scale around a point. In the initialization phase of the object it is scaled around a point. This happens in this order: transform the main matrix transform the vector graphics and the polygons recreate the b2Body After this function ran, the shapes and all the graphics are exactly where they should be, BUT: after the first steps of the b2World the graphical stuff moves away from the body. When I ran the debugger I found out that the position of the body is 0/0 the red dot shows the center of scaling. the first image shows the basic setup and the second the final position of the graphics. This distance stays constant for the rest of the simulation. If I set the position via myBody.SetPosition( sx, sy ); the whole scenario just plays a bit more distant for the origin. Any Idea how to fix this? EDIT:: I came deeper down to the problem and it lies in the fact that i must not scale the transform matrix for the b2body shapes around the center, but set the b2body's position back to the point after scaling. But how can I calculate that point? EDIT 2 :: I came ever deeper down to it, even solved it, but this is a slow solution and i hope that there is somebody who understands what formula I need. assuming to have a set polygons relative to an origin as basis shapes for a b2body: scaling the whole object around a certain point is done in the following steps: i scale everything around the center except the polygons i create a clone of the polygons matrix i scale this clone around the point i calculate dx, dy as difference of clone.tx - original.tx and clone.ty - original.ty i scale the original polygon matrix NOT around the point i recreate the body i create the fixture i set the position of the body to dx and dy done! So what i an interested in is a formula for dx and dy without cloning matrices, scaling the clone around a point, getting dx and dy and finally scale the vertex matrix.

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  • Sometimes keyboard & touchpad work... sometimes not

    - by Voyagerfan5761
    When I first ran Ubuntu from CD on this Dell Inspiron 2650, it worked for about ten to fifteen minutes, then it hung (I was probably trying to do too much at once from a Live CD). The next time, my mouse and keyboard didn't work. I rebooted three times and finally got them working. I then installed Ubuntu alongside Windows XP. After installing, selecting the OS in GRUB worked, but my touchpad and keyboard were again not working. I rebooted, and they worked. (I fortunately had a USB mouse with which to reboot.) Booting Ubuntu and then rebooting to enable my keyboard and touchpad has become a routine ever since. Often several reboots are required; at one point I had to reboot over a dozen times in a row before getting a session where everything worked properly. (My installation has been in place for about three days a week now.) I've looked around for a device manager equivalent to no avail. Sometimes the hardware is properly detected, and sometimes it's not. Once or twice I've had the keyboard detected properly but the touchpad not. Plugging in my wireless card also sometimes requires a plug, unplug, and plug again to get it working. So is there some solution? I'm without an Internet connection at home, and this "laptop" is really a wall wart on my desk, so suggestions for packages may take a while to test. Xorg logs I captured two three four sample Xorg logs: one from a startup where the devices worked; one from when they didn't; one from a session where Ubuntu thought my touchpad was a normal mouse; and one from a session where my keyboard worked but the touchpad didn't. See this gist. Updated 2010-12-15 01:50 UTC with Xorg.0.log.keyboardonly file illustrating the case where the keyboard worked but not the touchpad. Updated 2011-01-11 04:10 UTC with Xorg.0.log.touchpadregmouse to illustrate a case where the touchpad was detected as a regular mouse (no "Touchpad" tab in mouse prefs).

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  • Commerce, Anyway You Want It

    - by David Dorf
    I believe our industry is finally starting to realize the importance of letting consumers determine how, when, and where to interact with retailers.  Over the last few months I've seen several articles discussing the importance of removing the barriers between existing channels. Paula Rosenblum of RSR first brought the term omni-channel to my attention back in September. She stated, "omni-channel retail isn’t the merging of channels – rather, it’s the use of all possible channels (present and future) to enhance the customer experience in a profitable way." I added to her thoughts in this blog posting in which I said, "For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways." More recently Brian Walker of Gartner suggested we stop using the term multi-channel and begin thinking more about consumer touch-points. "It is time for organizations to leave their channel-oriented ways behind, and enter the era of agile commerce--optimizing their people, processes and technology to serve today's empowered, ever-connected customers across this rapidly evolving set of customer touch points." Now Jason Goldberg, better known as RetailGeek, says we should start breaking down the channel silos by re-casting the VP of E-Commerce as the VP of Digital Marketing, and change his/her focus to driving sales across all channels using digital media. This logic is based on the fact that consumers switch between channels, or touch-points as Brian prefers, as part of their larger buying process. Today's smart consumer leverages the Web, mobile, and stores to provide the best shopping experience, so retailers need to make this easier. Regardless of what we call it, the key take-away is that "multi-channel" is not only an antiquated term but also an idea who's time has passed.  Today, retailers must look at e-commerce, m-commerce, f-commerce, catalogs, and traditional store sales collectively and through the consumers' eyes.  The goal is not to drive sales through each channel but rather to just drive sales -- using whatever method the customer prefers.  There really should be just one cart.

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  • Various issues linked to my CD drive, when it has a disc in it

    - by Voyagerfan5761
    When I go to the Desktop and click on a media icon (for my flash drive, a CD, whatever it is), the following problems occur, in this approximate sequence: Nautilus will close if it's open. the desktop icons disappear my Window List shows a button that says "Starting File Manager" the icons reappear the button in Window List disappears Because of this problem, I can no longer drag and drop media, nor can I right-click to perform actions such as "Eject" and "Safely Remove Drive". The same symptoms occur if I click a media icon (that is also present on the desktop) in Nautilus' Computer view, though notably not if I click in the places list on the left. I have confirmed that this problem happens only if there is a CD in the drive (Matshita UJDA360). Also, inserting a disc into the CD drive appears to kill all running programs and restart Nautilus (or X; I'm not sure). Applications like Brasero and Rhythmbox will not start while there is a disc in the drive. Removing the disc doesn't result in the list of media updating; it must be forced to update by clicking on one of the desktop icons and going through one of the above-described cycles. It doesn't seem to matter what type of disc is in the drive. This has happened with CD-RWs I burned years ago using Roxio on Windows XP, the Ubuntu disc I installed from (burned with InfraRecorder Portable under Windows XP), and the retail game disc for Star Trek Armada II. The first indication of a problem was Brasero dying when I tried to insert a disc for erasure and rewriting. Since then, I've drafted several different questions on various issues, finally combining them into this one when I realized that having a CD in the drive was the common link. Could this be a simple driver issue? If Ubuntu is dynamically detecting my hardware on boot, can I specify drivers for devices that I know will be a problem if the default files are used? I'm beginning to think that my laptop, an old Dell Inspiron 2650, is just too old or proprietary-driver-hungry (or something, maybe RAM-starved) for Ubuntu and Windows XP to play nicely alongside each other. Or maybe I just need to carefully take my wall-wart machine to a coffee shop for an afternoon so I can download updates and such from the Internet, as I lack a home connection.

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  • Interconnect nodes in a Java distributed infrastructure for tweet processing

    - by David Moreno García
    I'm working in a new version of an old project that I used to download and process user statuses from Twitter. The main problem of that project was its infrastructure. I used multiple instances of a java application (trackers) to download from Twitter given an specific task (basically terms to search for), connected with a central node (a web application) that had to process all tweets once per day and generate a new task for each trackers once each 15 minutes. The central node also had to monitor all trackers and enable/disable them under user petition. This, as I said, was too slow because I had multiple bottlenecks, so in this new version I want to improve the infrastructure and isolate all functionalities in specific nodes. I also need a good notification system to receive notifications for any node. So, in the next diagram I show the components that I'll need in this new version: As you can see, there are more nodes. Here are some notes about them: Dashboard: Controls trackers statuses and send a single task to each of them (under user request). The trackers will use this task until replaced with a new one (if done, not each 15 minutes like before). Search engine: I need to store all the tweets. They are firstly stored in a local database for each tracker but after that I'm thinking on using something like Elasticsearch to be able to do fast searches. Tweet processor: Just and isolated component with its own database (maybe something like the search engine to have fast access to info generated by the module). In the future more could be added. Application UI: A web application with a shared database with the Dashboard (mainly to store users information and preferences). Indeed, both could be merged into a single web. The main difference with the previous version of the project is that now they will be isolated and they will only show information and send requests. I will not do any heavy task in them (like process tweets as I did before). So, having this components, my main headache is how to structure all to not have to rewrite a lot of code every time I need to access any new data. Another headache is how can I interconnect nodes. I could use sockets but that is a pain in the ass. Maybe a REST layer? And finally, if all the nodes are isolated, how could I generate notifications for each user which info is only in the database used by the Application UI? I'm programming this using Java and Spring (at least I used them in the last version) but I have no problems with changing the language if I can take advantage of a tool/library/engine to make my life easier and have a better platform. Any comment will be appreciated.

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  • Setting up port forwarding for 7000 appliance VM in VirtualBox

    - by uejio
    I've been using the 7000 appliance VM for a lot of testing lately and relied on others to set up the networking for the VM for me, but finally, I decided to take the dive and do it myself.  After some experimenting, I came up with a very brief number of steps to do this all using the VirtualBox CLI instead of the GUI. First download the VM image and unpack it somewhere.  I put it in /var/tmp. Then, set your VBOX_USER_HOME to some place with lots of disk space and import the VM: export VBOX_USER_HOME=/var/tmp/MyVirtualBoxVBoxManage import /var/tmp/simulator/vbox-2011.1.0.0.1.1.8/Sun\ ZFS\ Storage\ 7000.ovf (go get a cup of tea...) Then, set up port forwarding of the VM appliance BUI and shell:First set up port as NAT:VBoxManage modifyvm Sun_ZFS_Storage_7000 --nic1 nat Then set up rules for port forwarding (pick some unused port numbers):VBoxManage modifyvm Sun_ZFS_Storage_7000 --natpf1 "guestssh,tcp,,4622,,22"VBoxManage modifyvm Sun_ZFS_Storage_7000 --natpf1 "guestbui,tcp,,46215,,215" Verify the settings using:VBoxManage showvminfo Sun_ZFS_Storage_7000 | grep -i nic Start the appliance:$ VBoxHeadless --startvm Sun_ZFS_Storage_7000 & Connect to it using your favorite RDP client.  I use a Sun Ray, so I use the Sun Ray Windows Connector client: $ /opt/SUNWuttsc/bin/uttsc -g 800x600 -P <portnumber> <your-hostname> & The portnumber is displayed in the output of the --startvm command.(This did not work after I updated to VirtualBox 4.1.12, so maybe at this point, you need to use the VirtualBox GUI.) It takes a while to first bring up the VM, so please be patient. The longest time is in loading the smf service descriptions, but fortunately, that only needs to be done the first time the VM boots.  There is also a delay in just booting the appliance, so give it some time. Be sure to set the NIC rule on only one port and not all ports otherwise there will be a conflict in ports and it won't work. After going through the initial configuration screen, you can connect to it using ssh or your browser: ssh -p 45022 root@<your-host-name> https://<your-host-name>:45215 BTW, for the initial configuration, I only had to set the hostname and password.  The rest of the defaults were set by VirtualBox and seemed to work fine.

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  • #SSAS #Tabular Workshop and Community Events in Netherlands and Denmark

    - by Marco Russo (SQLBI)
    Next week I will finally start the roadshow of the SSAS Tabular Workshop, a 2-day seminar about the new BISM Tabular model for Analysis Services that has been introduced in SQL Server 2012. During these roadshows, we always try to arrange some speeches at local community events in the evening - we already defined for Copenhagen, we have some logistic issue in Amsterdam that we're trying to solve. Here is the timetable: Netherlands SSAS Workshop in Amsterdam, NL – April 16-17, 2012 2-day seminar, I and Alberto will be the trainers for this event, register here We're trying to manage a Community event but we still don't have a confirmation, stay tuned        Denmark SSAS Workshop in Copenhagen, DK – April 26-27, 2012 2-day seminar, I and Alberto will be the trainers for this event, register here Community event on April 26, 2012 This event will run in Hellerup, at Microsoft venue All details available here: http://msbip.dk/events/26/msbip-mode-nr-5/ People from Sweden are welcome! Just register to this private group on LinkedIn in order to announce your presence, so we’ll know how many people will attend In community events we’ll deliver two speeches – here are the descriptions: Inside xVelocity (VertiPaq) PowerPivot and BISM Tabular models in Analysis Services share a great columnar-based database engine called xVelocity in-memory analytics engine (VertiPaq). If you want to improve performance and optimize memory used, you have to understand some basic principles about how this engine works, how data is compressed, and how you can design a data model for better optimization. Prepare yourself to change your mind. xVelocity optimization techniques might seem counterintuitive and are absolutely different than OLAP and SQL ones! Choosing between Tabular and Multidimensional You have a new project and you have to make an important decision upfront. Should you use Tabular or Multidimensional? It is not easy to answer, because sometime there is a clear choice, but most of the times both decisions might be correct, at least at the beginning. In this session we’ll help you making an informed decision, correctly evaluating pros and cons of each one according to common scenarios, considering both short-term and long-term consequences of your choice. I hope to meet many people in this first dates. We have many other events coming in May and June, including an online event (for US time zones), and you can also attend our PreCon Day at TechEd US in Orland (PRC06) or TechEd Europe in Amsterdam. I’ll be a good customer for airline companies in the next three months! I’m just sorry that I hadn’t time to write other articles in the last month, but I’m accumulating material that I will need to write down during some flight – stay tuned…

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  • Fun with Python

    - by dotneteer
    I am taking a class on Coursera recently. My formal education is in physics. Although I have been working as a developer for over 18 years and have learnt a lot of programming on the job, I still would like to gain some systematic knowledge in computer science. Coursera courses taught by Standard professors provided me a wonderful chance. The three languages recommended for assignments are Java, C and Python. I am fluent in Java and have done some projects using C++/MFC/ATL in the past, but I would like to try something different this time. I first started with pure C. Soon I discover that I have to write a lot of code outside the question that I try to solve because the very limited C standard library. For example, to read a list of values from a file, I have to read characters by characters until I hit a delimiter. If I need a list that can grow, I have to create a data structure myself, something that I have taking for granted in .Net or Java. Out of frustration, I switched to Python. I was pleasantly surprised to find that Python is very easy to learn. The tutorial on the official Python site has the exactly the right pace for me, someone with experience in another programming. After a couple of hours on the tutorial and a few more minutes of toying with IDEL, I was in business. I like the “battery supplied” philosophy that gives everything that I need out of box. For someone from C# or Java background, curly braces are replaced by colon(:) and tab spaces. Although I tend to miss colon from time to time, I found that the idea of tab space is actually very nice once I get use to them. I also like to feature of multiple assignment and multiple return parameters. When I need to return a by-product, I just add it to the list of returns. When would use Python? I would use Python if I need to computer anything quick. The language is very easy to use. Python has a good collection of libraries (packages). The REPL of the interpreter allows me test ideas quickly before committing them into script. Lots of computer science work have been ported from Lisp to Python. Some universities are even teaching SICP in Python. When wouldn’t I use Python? I mostly would not use it in a managed environment, such as Ironpython or Jython. Both .Net and Java already have a rich library so one has to make a choice which library to use. If we use the managed runtime library, the code will tie to the particular runtime and thus not portable. If we use the Python library, then we will face the relatively long start-up time. For this reason, I would not recommend to use Ironpython for WP7 development. The only situation that I see merit with managed Python is in a server application where I can preload Python so that the start-up time is not a concern. Using Python as a managed glue language is an over-kill most of the time. A managed Scheme could be a better glue language as it is small enough to start-up very fast.

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  • Business Choices and Evony

    - by Robert May
    Recently, I’ve been playing a game called Evony, and I finally decided to quit the game and thought I should warn others who might be tempted.  I also find a lot of insight with this game as an example.  A few of the companies that I’ve worked with or worked for have been like this and they are NOT good places to be. Evony is a joke designed to milk as much money out of people as possible.  As a professional software developer who mentors teams on how to build better software, here's what I see: They obviously offshore all development and have little oversight over that offshore development, and they probably have a small team at that.  Evidenced by the poor grammar throughout the game. They're seeking to maximize revenue and pushing to do as little development as possible, which would mean a small team. They're horribly understaffed in the customer support department as evidenced by never replying to this forum and never responding to bug reports or help requests (I've had one open with no response AT ALL for over a month . . .) They have way inadequate testing, no CI, and probably no automated unit tests.  You can see this by the poor grammar throughout the game and the type of bugs that show up. They aren't following a formal development process (no Agile, Waterfall, or anything else) as evidenced by their lack of predictable release cycle and lack of visibility. I'm guessing that the internal code base is terrible, otherwise, there wouldn't be an "Age II" that had nothing more than a new visual interface and a few rule tweaks.  This is also evidenced by the itty bitty scope of bug fixes and their inability to really fix bugs. Their Architect sucks.  Really, 42k user is all you can handle on a single server?  Could you REALLY not come up with a better way to scale to handle users?  They've built isolated worlds, instead of a single continuous world. Back to milking people for money--to really progress, you have to spend money. All of this adds up to knowing, deliberate actions on the part of management.  They CHOOSE to do this (like AOL choosing to send more discs instead of improve quality). So, what can we learn? This game will never really improve, since the bosses don't care, they're only in it for the money. The game will never have good support.  Again, the owners don't care. Giving them money only perpetuates this scam (and yes, I've given them money, way too much money. :() They don't care if you quit.  There's a new sucker born every day. Don't EVER go to work for them.  I've worked both with and for people like this and the culture is NEVER good. Ah well. Technorati Tags: Evony

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  • Know Your Service Request Status

    - by Get Proactive Customer Adoption Team
    Untitled Document To monitor a Service Request or not to monitor a Service Request... That should never be the question Monitoring the Service Requests you create is an essential part of the process to resolve your issue when you work with a Support Engineer. If you monitor your Service Request, you know at all times where it is in the process, or to be more specific, you know at all times what action the Support Engineer has taken on your request and what the next step is. When you think about it, it is rather simple... Oracle Support is working the issue, Oracle Development is working the issue, or you are. When you check on the status, you may find that the Support Engineer has a question for you or the engineer is waiting for more information to resolve the issue. If you monitor the Service Request, and respond quickly, the process keeps moving, and you’ll get your answer more quickly. Monitoring a Service Request is easy. All you need to do is check the status codes that the Support Engineer or the system assigns to your Service Request. These status codes are not static. You will see that during the life of your Service request, it will go through a variety of status codes. The best advice I can offer you when you monitor your Service Request is to watch the codes. If the status is not changing, or if you are not getting responses back within the agreed timeframes, you should review the action plan the Support Engineer has outlined or talk about a new action plan. Here are the most common status codes: Work in Progress indicates that your Support Engineer is researching and working the issue. Development Working means that you have a code related issue and Oracle Support has submitted a bug to Development. Please pay a particular attention to the following statuses; they indicate that the Support Engineer is waiting for a response from you: Customer Working usually means that your Support Engineer needs you to collect additional information, needs you to try something or to apply a patch, or has more questions for you. Solution Offered indicates that the Support Engineer has identified the problem and has provided you with a solution. Auto-Close or Close Initiated are statuses you don’t want to see. Monitoring your Service Request helps prevent your issues from reaching these statuses. They usually indicate that the Support Engineer did not receive the requested information or action from you. This is important. If you fail to respond, the Support Engineer will attempt to contact you three times over a two-week period. If these attempts are unsuccessful, he or she will initiate the Auto-Close process. At the end of this additional two-week period, if you have not updated the Service Request, your Service Request is considered abandoned and the Support Engineer will assign a Customer Abandoned status. A Support Engineer doesn’t like to see this status, since he or she has been working to solve your issue, but we know our customers dislike it even more, since it means their issue is not moving forward. You can avoid delays in resolving your issue by monitoring your Service Request and acting quickly when you see the status change. Respond to the request from the engineer to answer questions, collect information, or to try the offered solution. Then the Support Engineer can continue working the issue and the Service Request keeps moving forward towards resolution. Keep in mind that if you take an extended period of time to respond to a request or to provide the information requested, the Support Engineer cannot take the next step. You may inadvertently send an implicit message about the problem’s urgency that may not match the Service Request priority, and your need for an answer. Help us help you. We want to get you the answer as quickly as possible so you can stay focused on your company’s objectives. Now, back to our initial question. To monitor Service Requests or not to monitor Service Requests? I think the answer is clear: yes, monitor your Service Request to resolve the issue as quickly as possible.

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  • Three Buckets of Knowledge

    - by BuckWoody
    As I learn more and more about SQL Server every day, I divide up my information into three “buckets”: Concepts In the first bucket are the general concepts about the topic. What is it? What does it do (or sometimes, what is is supposed to do?) How does one operation flow to another? For this information I use books, magazine articles and believe it or not – Wikipedia. I don’t always trust that last source, but I do use it to see how others lay out their thoughts around a concept. I really like graphical charts that show me the process flow if I can get it, and this is an ideal place for a good presentation. In fact, this may be the only real use for a presentation – I’ll explain what I mean in a moment. Reference The references for a topic include things like Transact-SQL (T-SQL) syntax, or the screen layout on a panel, things like that. Think Dictionary. The only reference I trust for this information is Books Online – presentations are fine, but we’re talking about a dictionary. Ever go to a movie that just reads through a dictionary? Me neither. But I have gone to presentations where people try to include tons of reference materials in their slides. Even if you give me the presentation material later, it’s not really a searchable, readable medium. How To A how-to for me is an example, or even better, a tutorial about an example. Whatever it is shows me a practical use for the concepts and of course involves the syntax. The important thing here is that you need to be able to separate out the example the person is showing you from the stuff you need to know. I can’t tell you how many times folks have told me, “well, sure, if yours is red then that works. But mine is blue.” And I have to explain, “then use “blue” for the search word here.” You get the idea. No one will do your work for you – the examples are meant as a teaching tool only. I accept that, learn what I can, and then run off to create my own thing. You might think a How To works well in a presentation, and it does, for the most part. For a complex example or tutorial, I still prefer the printed word (electronic if possible) so that I can go over the example multiple times, skip around and so on.   The order here isn’t actually that important. Most of the time I start with a concept, look at an example, and then read the reference material. But sometimes I look up an example, read a little of concepts and then check the reference. The only primary thing I try to enforce is to read something from each of them. It’s dangerous to base your work on any single example, reference or concept.  Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Editing /.config/dconf/user

    - by user86322
    I am having a problem with Gnome3 (actually, I have it set to fallback mode, or Gnome 2). I have two displays and I need an X screen (I used nvidia-xconfig and nvidia-settings to do this) for each screen. However, every time I either restart X or log in, Gnome seems to be adding the objects values under /gnome/gnome-panel/layouts (ex. first time I set the two separate X screens I had clock, then log out/in, there was clock and clock1 under objects, and then log out/in there were three, clock, clock1, clock2,.......log out/in, ............30 times....clock, clock1, clock2, ......clock 42.....!! The same thing goes for top-panels, menu-bars, etc.) After a while, I found out I could remove all those using the dconf-editor, going to /gnome/gnome-panel/layouts, removing all the repetitions under fields objects-id-list and top-id-list and leaving one value of each object. This is not a solution but at least allow me to keep using Linux without so much problem. However, the problem persists every time I restart X or log in. I now finally learned about "dconf" and where the user profile settings are located (~/.config/dconf/user) and one can use "dconf" to see the keys. In my case, I need to change/remove many keys (all those clocksX, workspace-X, menu-bar-X, etc., where goes from 1 to 42 and still counting) so it's really tedious and boring to be changing one by one using "dconf write". So I found "dconf dump", which actually allow me to dump everything into a .txt file and edit the file really quick (i.e, "dconf dump / >> dump_user.txt"). The problems? Two of them: How do I "load" back "dump_user.txt" I edited into the user profile? (I read somewhere there was a "dconf reload" but reload doesn't exist as a command under "dconf") How do I stop Gnome from keep adding more objects to my desktop environment every time I log in/restart X? NOTE: The problem doesn't occur when I set the displays to use TwinView feature (i.e., the desktop is extended/shared by both displays). However, for my case I need two separate X's. Any help/suggestion would be greatly appreciated. Thanks

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  • Lead, Follow, or Get out of the way

    - by Daniel Moth
    This is one of the sayings (attributed to Thomas Paine) that totally resonated with me from the first time I heard it, which was only 3 years ago during some training course at work: "Lead, Follow, or Get out of the way" You'll find many books with this title and you'll find it quoted by politicians and other leaders in various countries at various times... the quote is open to interpretation and works on many levels. To set the tone of what this means to me, I'll use a simple micro example: In any given conversation, you are either leading it or following it, at different times/snapshots of the conversation. If you are not willing or able to lead it, and you are not willing or able to follow it, then you should depart. The bad alternative which this guidance encourages you NOT to do is to stick around and obstruct progress by not following, not leading, and simply complaining or trying to derail the discussion in no particular direction. The same pattern applies at your position/role at work. Either follow your management/leadership team, or try to lead them to what you think is a better place, or change jobs. Don't stick around complaining about the direction things are going, while not actively trying to either change things or make peace with it. In the previous paragraph you can replace the word "your management" with "the people reporting to you" and the guidance still holds. Either lead your direct reports to where you think they should go, or follow their lead, or change jobs. Complaining about folks not taking direction while doing nothing is not a maintainable state. To me this quote is not about a permanent state, it is not about some people always leading and some always following: It is about a role/hat that anybody can play/wear at any given moment. One minute I am leading you, the next I am following you, and the next we are both following someone else and so on... When there is disagreement, debate the different directions for as long as it takes for you to be comfortable that you can either follow or lead. If you don't become comfortable with either of those, get out of the way. Something to remember is that it is impossible to learn how to lead well, without learning how to follow well (probably deserves its own blog entry)... Things go wrong when someone thinks that they must always be leading, or when everybody wants to follow and nobody steps up to lead... Things go wrong when more than one person wants to lead and they don't try to reach agreement on a shared direction, stubbornly sticking to their guns pulling the rest of the team in multiple directions... Things go wrong when more than one person wants to lead and after numerous and lengthy discussions, none of them decides to follow or get out of the way... Things go wrong when people don't want to lead, don't want to follow, and insist on sticking around... While there are a few ways things that can go wrong as enumerated in the previous paragraph, the most common one in my experience is the last one I mentioned. You'll recognize these folks as the ones that always complain about everything that is wrong with their company/product but do nothing about it. Every time you hear someone giving feedback on how something is wrong or suboptimal, ask them "So now that you identified the problem, what do you think the solution is and what are you doing to drive us to that solution?" The next time things start going wrong, step up and remind everyone: Lead, Follow, or Get out of the way. For more perspectives, and for input to help you form your own interpretation, search the web for this phrase to see in what contexts it is being used (bing, google). Finally, regardless of your political views, I hope you can appreciate if only as an example this perspective of someone leading by actually getting out of the way. Comments about this post by Daniel Moth welcome at the original blog.

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  • February 2011 Java SE and Java for Business Critical Patch Update Released

    - by eric.maurice
    Hello, this is Eric Maurice again. Oracle released the February 2011 Critical Patch Update for Java SE and Java for Business today. As discussed in a previous blog entry, Oracle currently maintains a separate Critical Patch Update schedule for Java SE and Java for Business because of commitments made prior to the Oracle acquisition in regards to the timing for the publication of Java fixes. Today's Java Critical Patch Update includes fixes for 21 vulnerabilities. The most severe CVSS Base Score for vulnerabilities fixed in this CPU is 10.0, and this Base Score affects 8 vulnerabilities. Out of these 21 vulnerabilities, 13 affect Java client deployments. 12 of these 13 vulnerabilities can be exploited through Untrusted Java Web Start applications and Untrusted Java Applets, which run in the Java sandbox with limited privileges. One of these 13 vulnerabilities can be exploited by running a standalone application. In addition, one of the client vulnerability affects Java Update, a Windows-specific component. 3 of the 21 vulnerabilities affect client and server deployments. These vulnerabilities can be exploited through Untrusted Java Web Start applications and Untrusted Java Applets, as well as be exploited by supplying malicious data to APIs in the specified components, such as, for example, through a web service. 3 vulnerabilities affect Java server deployments only. These vulnerabilities can be exploited by supplying malicious data to APIs in the specified Java components. Note that one of these vulnerabilities (CVE-2010-4476) was the subject of a Security Alert released on February 8th. Finally, one of these vulnerabilities is specific to Java DB, a component in the Java JDK, but not included in the Java Runtime Environment (JRE). As usual, because of the severity of the vulnerabilities fixed in this Critical Patch Update, Oracle recommends that Java customers apply it as soon as possible. The Critical Patch Advisory provides more details about the vulnerabilities addressed in the Critical Patch Update as well as instructions on how to install the fixes and where to get them. Home users should use the Java auto-update mechanism to install the latest version of the Java Runtime Environment 6 update 24 or higher (JRE), which includes the fix for this vulnerability. For More Information: The Critical Patch Updates and Security Alerts page is located at http://www.oracle.com/technetwork/topics/security/alerts-086861.html More information on Oracle Software Security Assurance is located at http://www.oracle.com/us/support/assurance/index.html Consumers can go to http://www.java.com/en/download/installed.jsp to ensure that they have the latest version of Java running on their desktops. More information on Java Update is available at http://www.java.com/en/download/help/java_update.xml

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  • Why is my laptop so sluggish? Or Damn You Facebook and Twitter! Or All Hail Chrome!

    - by John Conwell
    In the past three weeks, I've noticed that my laptop (dual core 2.1GHz, 2Gb RAM) has become amazingly sluggish.  I only uses for communications and data lookup workflows, so the slowness was tolerable.  But today I finally got fed up with the suckyness and decided to get to the root of the problem (I do have strong performance roots after all). It actually didn't take all that long to figure it out.  About a year ago I converted to Google Chrome (away from FireFox).  One of the great tools Chrome has is a "Task Manager" tool, that gives you Windows Task Manager like details for all the tabs open in the browser (Shift + Esc).  Since every tab runs in its own process, its easy from Task Manager (both Windows or Chrome) to identify and kill a single performance offending tab.  This is unlike IE, where you only get aggregate data about all tabs open.  Anyway, I digress.  Today my laptop sucked.  Windows Task Manager told me that I had two memory hogging Chrome tabs, but couldn't tell me which web page those tabs are showing.  Enter Chrome Task Manager which tells you the page title, along with CPU, memory and network utilization of each tab.  Enter my amazement.  Turns out Facebook was using just shy of half a Gb of RAM.  Half a Gigabyte!  That's 512 Megabytes!524,288 Kilobytes! 536,870,912 Bytes!  Or 4,294,967,296 Bits!  In other words, that's a frackin boat load of memory.  Now consider that Facebook is running on pretty much 96.3% (statistics based on absolutely nothing) of every house hold desktop, laptop, netbook, and mobile device in America, that is pretty horrific! And I wasn't playing any Facebook games like FarmWars or MafiaVille.  I just had my normal, default home page up showing me who just had breakfast, or just got finished with their morning run. I'm sorry...let me say that again...HALF A GIG OF RAM!  That is just unforgivable. I can just see my mom calling me up:  Mom: "John...I think I need a new computer.  Mine is really slow these days" John: "What do you have running?" Mom: "Oh, just Facebook" John: "Ok, close Facebook and tell me how fast your computer feels" Mom: "Well...I don't know how fast it is.  All I do is use Facebook" John: "Ok Mom, I'll send you a new computer by Tuesday" Oh yea...and the other offending web page?  It was Twitter, using a quarter of a Gigabyte. God I love social networks!

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  • Loading levels from .txt or .XML for XNA

    - by Dave Voyles
    I'm attemptin to add multiple levels to my pong game. I'd like to simply exchange a few elements with each level, nothing crazy. Just the background texture, the color of the AI paddle (the one on the right side), and the music. It seems that the best way to go about this is by utilizing the StreamReader to read and write the files from XML. If there is a better, or more efficient alternative way then I'm all for it. In looking over the XNA Starter Platformer Kit provided by MS it seems that they've done it in this manner as well. I'm perplexed by a few things, however, namely parts within the Level class which aren't commented. /// <summary> /// Iterates over every tile in the structure file and loads its /// appearance and behavior. This method also validates that the /// file is well-formed with a player start point, exit, etc. /// </summary> /// <param name="fileStream"> /// A stream containing the tile data. /// </param> private void LoadTiles(Stream fileStream) { // Load the level and ensure all of the lines are the same length. int width; List<string> lines = new List<string>(); using (StreamReader reader = new StreamReader(fileStream)) { string line = reader.ReadLine(); width = line.Length; while (line != null) { lines.Add(line); if (line.Length != width) throw new Exception(String.Format("The length of line {0} is different from all preceeding lines.", lines.Count)); line = reader.ReadLine(); } } What does width = line.Length mean exactly? I mean I know how it reads the line, but what difference does it make if one line is longer than any of the others? Finally, their levels are simply text files that look like this: .................... .................... .................... .................... .................... .................... .................... .........GGG........ .........###........ .................... ....GGG.......GGG... ....###.......###... .................... .1................X. #################### It can't be that easy..... Can it?

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  • Shrink NTFS Windows 7 Partition with GParted

    - by user15961
    I am running a dual-boot system with Windows 7 and Ubuntu 10.10. Initially I allocated about 20GB for my Ubuntu partition; however, I quickly ran out of that space and am now looking to expand my partition. Currently my NTFS partition (450GB) has about 130GB of free space. I tried using GParted to shrink the partition but encountered the following error. I booted into windows so I could run chkdsk but the countdown freezes at 1 upon reboot. I tried multiple methods to resolve that issue but nothing seems to work. Finally I gave up, and now I just want to know what is the best way for me to force GParted to shrink the partition regardless of the errors. I don't really have anything important and I don't mind risking the data. I just don't want to wipe the entire NTFS partition because I don't have a Windows install CD and might require Windows later on for some programs. I tried using sudo ntfsresize but that spews out the same error as GParted... Any ideas? Check and repair file system (ntfs) on /dev/sda2 00:00:09 ( ERROR ) calibrate /dev/sda2 00:00:00 ( SUCCESS ) path: /dev/sda2 start: 36944325 end: 976771119 size: 939826795 (448.14 GiB) check file system on /dev/sda2 for errors and (if possible) fix them 00:00:09 ( ERROR ) ntfsresize -P -i -f -v /dev/sda2 ntfsresize v2.0.0 (libntfs 10:0:0) Device name : /dev/sda2 NTFS volume version: 3.1 Cluster size : 4096 bytes Current volume size: 481191318016 bytes (481192 MB) Current device size: 481191319040 bytes (481192 MB) Checking for bad sectors ... Checking filesystem consistency ... Cluster 63468 is referenced multiple times! Cluster 63469 is referenced multiple times! Cluster 63465 is referenced multiple times! Cluster 63466 is referenced multiple times! Cluster 63467 is referenced multiple times! Cluster 165621 is referenced multiple times! Cluster 165622 is referenced multiple times! Cluster 165623 is referenced multiple times! Cluster 165624 is referenced multiple times! ERROR: Filesystem check failed! ERROR: 9 clusters are referenced multiply times. NTFS is inconsistent. Run chkdsk /f on Windows then reboot it TWICE! The usage of the /f parameter is very IMPORTANT! No modification was and will be made to NTFS by this software until it gets repaired.

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  • Advice for how to handle company pride

    - by user17971
    We have this "amazing" little product using the latest development methodologies, components with all the bells and whistles. I took over this product maybe 6 months ago and struggled with it from day one. Even though it is supposedly is state of the art because of all its amazing structure, using dependency injections, inversion of control from the unity framework, hibernation and is domain driven in a .net mvvm xaml application to make it streamlined and modular. I knew from the moment I saw the monolith that it was going to be an uphill struggle for me. A lot of little code-bits scattered all around in neatly organized paradigms. Debugging is difficult, tracing the code is difficult, making new code is difficult, although some modifications is surprisinly easy but it doesn't out weight the problems I have with the code by a long shot. When I took over the project I was told that the new management console was ready for delivery and all I had to do was compile it and drop it. This was the beginning of a uphill struggle, our customer didn't agree at all that this was the functionality they had asked for so I had to do modifications to the program to their specifications. Since the project pretty much has been overdue since I took over it it has always been important that we didn't add or change much to the original system. I could modify the existing bits. fast forward until today where I finally completed all their comments and issues with the program but now I think that the users has opened their eyes (even though they saw this program many times) that they will be going backwards with this new system, that it will be much worse than the tool they got today (for a long time due to the fact that I'm the only resource on the project, project manager, tester, developer, integration specialist etc) My problem is that I lost faith in this system quite early due to the nature of the program. Although I made many changes and improvements to the system I wholeheartedly sympathize with the poor users who are going to start using this system. Its not nearly doing all the things it should do. I had this conversation internally with my boss where I told him what I thought about it, that if I were the customer I wouldn't have spent money developing it. So what do I do now? The system in ready, on a staging system and nobody likes it, its too slow and boring and does maybe do 50% of what they need it to do. Despite how much energy and working around the clock I've done to this project: I won't mind scrapping the system but we've spent much money (well my salaries) developing it and my company wants us to be proud of everything we do and advocate it. How will I tackle the contractor when he asks for advice? Surely I can tell him, this is what we agreed upon based on your use case scenarios, and be done with it? How will I inform my boss about this progress? He knows what I feel about it but I always get the feeling he let my criticism pass him by as just hot air, gone tomorrow,.

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  • 6 Ways to Modernize Your Customer Experience

    - by Mike Stiles
    If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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  • Iterative and Incremental Principle Series 2: Finding Focus

    - by llowitz
    Welcome back to the second blog in a five part series where I recount my personal experience with applying the Iterative and Incremental principle to my daily life.  As you recall from part one of the series, a conversation with my son prompted me to think about practical applications of the Iterative and Incremental approach and I realized I had incorporated this principle in my exercise regime.    I have been a runner since college but about a year ago, I sustained an injury that prevented me from exercising.  When I was sufficiently healed, I decided to pick it up again.  Knowing it was unrealistic to pick up where I left off, I set a goal of running 3 miles or approximately for 30 minutes.    I was excited to get back into running and determined to meet my goal.  Unfortunately, after what felt like a lifetime, I looked at my watch and realized that I had 27 agonizing minutes to go!  My determination waned and my positive “I can do it” attitude was overridden by thoughts of “This is impossible”.   My initial focus and excitement was not sustained so I never met my goal.   Understanding that the 30 minute run was simply too much for me mentally, I changed my approach.   I decided to try interval training.  For each interval, I planned to walk for 3 minutes, then jog for 2 minutes, and finally sprint for 1 minute, and I planned to repeat this pattern 5 times.  I found that each interval set was challenging, yet achievable, leaving me excited and invigorated for my next interval.  I easily completed five intervals – or 30 minutes!!  My sense of accomplishment soared. What does this have to do with OUM?  Have you heard the saying -- “How do you eat an elephant?  One bite at a time!”?  This adage certainly applies in my example and in an OUM systems implementation.  It is easier to manage, track progress and maintain team focus for weeks at a time, rather than for months at a time.   With shorter milestones, the project team focuses on the iteration goal.  Once the iteration goal is met, a sense of accomplishment is experience and the team can be re-focused on a fresh, yet achievable new challenge.  Join me tomorrow as I expand the concept of Iterative and incremental by taking a step back to explore the recommended approach for planning your iterations.

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  • Configuring Full-Text Search for pdf and docx files

    - by Lukasz Kurylo
    I think in may I was creating a little filters module based on Full Text-Search. I have configured my dev machine, the same for two testing servers – in our company for internal testing before we deployed it to client, and then on the testing client server. Until last week this build  was still on the testing server and finally we got feedback that we can deploy it on the production one. I only say that, I lost half a day because I had not correctly remembered what I was doing to configure the FTS on the previous servers and I had no notes for that. I foolishly believed in my memory. Lesson learned.   For future reference a bunch of steps to configure the FTS for searching in *.pdf and *.docx files (and by the way in other Office files like *.xlsx).   1. From the page (link) download and install the *.pdf IFilter for FTS. 2. To the PATH global system variable add path to the catalog, where you installed the plugin. Default for this version is: C:\Program Files\Adobe\Adobe PDF iFilter 9 for 64-bit platforms\bin 3. From the page (link) download a FilterPackx64.exe and install it. 4. Now from SSMS execute the following procedures: -sp_fulltext_service 'load_os_resources',1 -sp_fulltext_service 'verify_signature', 0 5. Restart the server 6. Now we must check if the plugins are visible: -select document_type, path from sys.fulltext_document_types where document_type = '.pdf' -select document_type, path from sys.fulltext_document_types where document_type = '.docx' 7. If we see a result, then we can assume that everything is ok*. 8. Right now we can create a catalog for FTS and indexes on appropriate columns.     *I lost a lot of hours to find out, why the plugin for the *.pdf files wasn’t indexed any file in the database, but in the sys.fulltext_document_types table there was available a line for this plugin. After the deeper investigation I found that the *.pdf files actually were indexed. At least the EOF sign was added to the indexes and nothing more for each file. In the end the problem was that, I forgot to add the /bin in the path to the plugin in PATH variable..

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  • It is CX a new concept?

    - by Isabel F. Peñuelas
    The Marketing Industry and the Web Industry are talking about CX since some time. However it is only very recently that the concept has reached some common meaning accepted by the analysts’ and the IT community. The new CX model depends on two previous facts: the expansion of the social media, and the impact of the new advanced features of mobile devices regarding brand-customer interaction. CXsers vs UXers First there is some need of disambiguity between User Experience and Customer Experience. User Experience -UX, is a much well established concept related with the design of user interactions for particular devices. UX people are interested on multiple touch points of digital interfaces while CX people are interested on all kind of interfaces including physical ones. UX is an evolution of Web Usability, while CX is a marketing concept. UX is an instrument of User Experience. CX in fact is all about Connections and Interactions. Connections Dan Draper, the creative director Mad Men, understands very well that to market effectively means to connect with people, and the best way to connect to people is to use the connections people have with other people: understanding Social Media connections and taking the customer pulse of customers on those medias, and are strong facilitators of CX strategies.  Interactions We can very simply define CX as the relationship that a customer establishes with a brand through multiple touch points (interactions, channels) through the entire life cycle of his relationship- direct or indirect with the brand. Interactions can be grouped on Customer Journeys through multiple touch points defined as the path a customer follows to achieve a goal. Processes A customer journey today usually starts at the moment he surfs the Web, then he takes a purchase decision; purchases the product;  request a particular service and finally recommends or do not recommends the product.  Customer Journeys are processes, and to analyze customer journeys there exists today a broad offering of modern Customer Journey tools very similar actually to the use cases or UML activity diagrams for IT systems design. As a summary CX is nothing more and nothing less than applying process analysis methods for better understanding how to create value through customer interactions across the multiple user´s touch points with the brand.

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