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  • How-To: AutoVue Bug Status Tracking & Email Notifications

    - by Graham McKendry
    I’ve posted a number of different Support process-related and tool-related blog entries over the past few years, and one common question I received back from various customers and partners is “How can I easily track AutoVue bugs & enhancements for status updates?” The capability to track bug status through the My Oracle Support (MOS) portal has existed in different forms for a while, although hasn’t necessarily been easy to find without going through specific segments of the extensive MOS training. Recently, the instructions were consolidated into the following highly recommended knowledge base article: KM Note 1298390.1 - How to Monitor a Bug from My Oracle Support The note covers various capabilities, including: How to add the new ‘Bug Tracker’ widget to your MOS dashboard How to add and manage bugs within the Bug Tracker and probably most interesting to MOS users... How to enable email notifications for bug status updates Make sure to pass this KM Note along to your MOS users in case they haven’t already configured this valuable feature.

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  • Project management with bug tracking integrated

    - by guytom
    Hi, Can someone recommend a hosted solution that answers the following requirements (I have seen other questions but none with these specific requests): Project management with tasks, wiki, milestones Bug tracking integrated Collaborative - suitable for working with external developers Subversion integration I know Jira but it seems to be too complex and lacks on the collaboration Thanks

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  • Mantis Bug tracker API integration?

    - by Industrial
    Hi everybody, I have just installed the Mantis bug tracker to use together with Eclipse IDE and have started too found out the advantages of it. Really great. Since Eclipse communicates with Mantis through an PHP soap API, I wonder if there's some documentation available on how I can myself make calls to the API to add new bugs and get statuses of existing ones. Thanks a lot!

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  • My boss decided to add a "person to blame" field to every bug report. How can I convince him that it's a bad idea?

    - by MK_Dev
    In one of the latest "WTF" moves, my boss decided that adding a "Person To Blame" field to our bug tracking template will increase accountability (although we already have a way of tying bugs to features/stories). My arguments that this will decrease morale, increase finger-pointing and would not account for missing/misunderstood features reported as bug have gone unheard. What are some other strong arguments against this practice that I can use? Is there any writing on this topic that I can share with the team and the boss? I find this sort of culture unacceptable to work in but want to try and change it before jumping ship. Any input is appreciated.

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  • IE Display Bug, jQuery bug

    - by nute
    So I built some complex ajaxy jquery module on my homepage, with the help of "scrollable" from flowplayer.org. It works fine for me on Chrome, Opera, Firefox ... but of course IE is not playing friendly (regardless of the version, from my testing). Objects are not displaying exactly where they should, some are overlaying each other, and when a click a button some divs just disappear. However, if I resize the IE browser window up and down, the display mostly fixes itself. Then if I click on one of the buttons I made, it messes it up again. Until I resize the window again and it looks fine. To see the problem: Go to makemeheal.com Visit a couple of product pages (you need a product browsing history to see the module) Go to: http://www.makemeheal.com/mmh/home.do?forceshowIE=1 Look at the "Your Recent History" module. (note the forceshowIE=1, because by default I hide it for IE people) I was thinking maybe there is a way to force IE to redraw the entire module sometimes? Or maybe someone has a better idea on how to fix the underlying problem? Source code is available here: http://www.makemeheal.com/mmh/scripts/recentHistory.js http://www.makemeheal.com/mmh/styles/recentHistory.css Thanks

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  • New spreadsheet accompanying SmartAssembly 6.0 provides statistics for prioritizing bug fixes

    - by Jason Crease
    One problem developers face is how to prioritize the many voices providing input into software bugs. If there is something wrong with a function that is the darling of a particular user, he or she tends to want action - now! The developer's dilemma is how to ascertain that the problem is major or minor, and when it should be addressed. Now there is a new spreadsheet accompanying SmartAssembly that provides exactly that information in an objective manner. This might upset those used to getting their way by being the loudest or pushiest, but ultimately it will ensure that the biggest problems get the priority they deserve. Here's how it works: Feature Usage Reporting (FUR) in SmartAssembly 6.0 provides a wealth of data about how your software is used by its end-users, but in the SmartAssembly UI the data isn't mined to its full extent. The new Excel spreadsheet for FUR extracts statistics from that data and presents them in easy-to-understand forms. I developed the spreadsheet feature in Microsoft Excel, using a fair amount of VBA. The spreadsheet connects directly to the database which stores the feature-usage data, and shows a wide variety of statistics and tables extracted from that data.  You want to know what percentage of users have used the 'Export as XML' button?  No problem.  How popular is v5.3 is compared to v5.1?  There's graphs for that. You need to know whether you have more users in Russia or Brazil? There's a big pie chart for that. I recently witnessed the spreadsheet in use here at Red Gate Software. My bug is exposed as minor While testing new features in .NET Reflector, I found a usability bug in the Refresh button and filed it in the Red Gate bug-tracking system. The bug was labelled "V.NEXT MINOR," which means it would be fixed in the next point release. Although I'm a professional tester, I'm not much different than most software users when they discover a bug that affects them personally: I wanted it fixed immediately. There was an ulterior motive at play here, of course. I would get to see my colleagues put the spreadsheet to work. The Reflector team loaded up the spreadsheet to view the feature-usage statistics that SmartAssembly collected for the refresh button. The resulting statistics showed that only 8% of users have ever pressed the Refresh button, and only 2.6% of sessions involve pressing the button. When Refresh is used, it's only pressed on average 1.6 times a session, with a maximum of 8 times during a session. This was in stark contrast to what I was doing as a conscientious tester: pressing it dozens of times per session. The spreadsheet provides evidence that my bug was a minor one. On to more serious things Based on the solid evidence uncovered by the spreadsheet, the Reflector team concluded that my experience does not represent that of the vast majority of Reflector's recorded users. The Reflector team had ample data to send me back to my desk and keep the bug classified as "V.NEXT MINOR." The team then went back to fixing more serious bugs. If I'm in the shoes of the user, I might not be thoroughly happy, but I cannot deny that the evidence clearly placed me in a very small minority. Next time I'm hoping the spreadsheet will prove that my bug is more important. Find out more about Feature-Usage Reporting here. The spreadsheet is available for free download here.

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  • Is it good practice to analyse who introduced each bug?

    - by Michal Czardybon
    I used to analyse performance of programmers in my team by looking at the issues they have closed. Many of the issues are of course bugs. And here another important performance aspect comes - who introduced the bugs. I am wondering, if creating a custom field in the issue tracking system "Blamed" for reporting the person who generated the problem, is a good practice. One one hand it seems ok to me to promote personal responsibility for quality and this could reduce the additional work we have due to careless programming. On the other hand this is negative, things are sometimes vague and sometimes there is a reason such us "this thing had to be done very quickly due to a client's...". What to you think?

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  • CookieContainer bug?

    - by Salar
    I'm confused how CookieContainer handles domain, so I create this test. This test shows cookieContainer doesn't return any cookie for "site.com" but according to RFC it should return at least 2 cookies. Isn't it a bug? How make it to work? Here is a discussion about this bug: http://social.msdn.microsoft.com/Forums/en-US/ncl/thread/c4edc965-2dc2-4724-8f08-68815cf1dce6 <%@ Page Language="C#" %> <%@ Import Namespace="System.Net" %> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <script runat="server"> CookieContainer getContainer() { CookieContainer result = new CookieContainer(); Uri uri = new Uri("http://sub.site.com"); string cookieH = @"Test1=val; domain=sub.site.com; path=/"; result.SetCookies(uri, cookieH); cookieH = @"Test2=val; domain=.site.com; path=/"; result.SetCookies(uri, cookieH); cookieH = @"Test3=val; domain=site.com; path=/"; result.SetCookies(uri, cookieH); return result; } void Test() { CookieContainer cookie = getContainer(); lblResult.Text += "<br>Total cookies count: " + cookie.Count + " &nbsp;&nbsp; expected: 3"; Uri uri = new Uri("http://sub.site.com"); CookieCollection coll = cookie.GetCookies(uri); lblResult.Text += "<br>For " + uri + " Cookie count: " + coll.Count + " &nbsp;&nbsp; expected: 2"; uri = new Uri("http://other.site.com"); coll = cookie.GetCookies(uri); lblResult.Text += "<br>For " + uri + " Cookie count: " + coll.Count + " &nbsp;&nbsp; expected: 2"; uri = new Uri("http://site.com"); coll = cookie.GetCookies(uri); lblResult.Text += "<br>For " + uri + " Cookie count: " + coll.Count + " &nbsp;&nbsp; expected: 2"; } protected void Page_Load(object sender, EventArgs e) { Test(); } </script> <html xmlns="http://www.w3.org/1999/xhtml"> <head runat="server"> <title>CookieContainer Test Page</title> </head> <body> <form id="frmTest" runat="server"> <asp:Label ID="lblResult" EnableViewState="false" runat="server"></asp:Label> </form> </body> </html>

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  • JSF - 2 a4j:actionParam in one commandlink bug

    - by Yurish
    Hi! I have such structure in my jsp: <h:commandLink action=#{docbean.save}> <a4j:actionParam value="bill_all" assignTo="#{billdoc.billType}"/> <a4j:actionParam value="bill_document" assignTo="#{docbean.doctype}"/> </h:commandLink> While debugging i saw, that billdoc.billtype and docbean.doctype have the same values: "bill_document". Is it bug? If not, then how can i put value to my managed-bean?

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  • Java assert nasty side-effect - compiler bug?

    - by Alex
    This public class test { public static void main(String[] args) { Object o = null; assert o != null; if(o != null) System.out.println("o != null"); } } prints out "o != null"; both 1.5_22 and 1.6_18. Compiler bug? Commenting out the assert fixes it. The byte code appears to jump directly to the print statement when assertions are disabled: public static main(String[]) : void L0 LINENUMBER 5 L0 ACONST_NULL ASTORE 1 L1 LINENUMBER 6 L1 GETSTATIC test.$assertionsDisabled : boolean IFNE L2 ALOAD 1: o IFNONNULL L2 NEW AssertionError DUP INVOKESPECIAL AssertionError.<init>() : void ATHROW L2 LINENUMBER 8 L2 GETSTATIC System.out : PrintStream LDC "o != null" INVOKEVIRTUAL PrintStream.println(String) : void L3 LINENUMBER 9 L3 RETURN L4

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  • Possible compiler bug in MSVC12 (VS2013) with designated initializer

    - by diapir
    Using VS2013 Update 2, I've stumbled on some strange error message : // test.c int main(void) { struct foo { int i; float f; }; struct bar { unsigned u; struct foo foo; double d; }; struct foo some_foo = { .i = 1, .f = 2.0 }; struct bar some_bar = { .u = 3, // error C2440 : 'initializing' : cannot convert from 'foo' to 'int' .foo = some_foo, .d = 4.0 }; // Works fine some_bar.foo = some_foo; return 0; } Both GCC and Clang accept it. Am I missing something or does this piece of code exposes a compiler bug ? EDIT : Duplicate: Initializing struct within another struct using designated initializer causes compile error in Visual Studio 2013

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  • Does PrinterSettings.GetHdevmode() have a bug?

    - by Brandi
    I would like to be able to change the printer properties without bringing up the printer properties window... Using the DocumentProperties (imported from winspool.drv) function has so far failed, because while it is easy to suppress the dialog from showing up, it seems that the value returned by PrinterSettings.GetHdevmode() is not reflecting the PrinterSettings that is calling it, but instead the value from the previous printer properties returning OK. For example, this gives me the previous (wrong) values from the last call to the properties, instead of the values it should have from the PrinterSettings object: IntPtr hdevmode = PrinterSettings.GetHdevmode(PrinterSettings.DefaultPageSettings); PrinterSettings.SetHdevmode(hdevmode); PrinterSettings.DefaultPageSettings.SetHdevmode(hdevmode); So does GetHdevmode have a bug or is this what its supposed to do? Is there a C# work around for this or does anyone even have any information about it? I have been hard pressed even to find info on the topic. Thanks in advance for any insight.

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  • IE7 CSS bug aligning <img> with text in a <ul>

    - by Artem Russakovskii
    I've been banging my ahead on this IE7 bug for the last few days and it's time to resort to the mind of the crowd. I have the following HTML and CSS: http://beerpla.net/for_www/ie7_test/test.html The goal is to have a <ul>, with each <li> containing a small icon and some text. Multiline text would be aligned to itself and not wrap under the image. I've tried using float:left on the image and a bunch of other things, and finally I thought the position:absolute would work for sure but in IE7 I consistently see the text pop off to the next line and get misaligned with the image: This is what I expect it to look like: I even tried to make the div display:inline which kind of worked but then started wrapping under the image for long lines, so it was no good. zoom:1 also produced a similar effect. I'm at a loss at the moment. This code works fine in all other browsers. IE7 is a special, very special child. Any ideas? Thank you. Edit: If you have IE8, you can emulate IE7 by pressing F12 and then Alt-7.

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  • System.Dynamic bug?

    - by ControlFlow
    While I playing with the C# 4.0 dynamic, I found strange things happening with the code like this: using System.Dynamic; sealed class Foo : DynamicObject { public override bool TryInvoke( InvokeBinder binder, object[] args, out object result) { result = new object(); return true; } static void Main() { dynamic foo = new Foo(); var t1 = foo(0); var t2 = foo(0); var t3 = foo(0); var t4 = foo(0); var t5 = foo(0); } } Ok, it works but... take a look at IntelliTrace window: So every invokation (and other operations too on dynamic object) causes throwing and catching strange exceptions twice! I understand, that sometimes exceptions mechanism may be used for optimizations, for example first call to dynamic may be performed to some stub delegate, that simply throws exception - this may be like a signal to dynamic binder to resolve an correct member and re-point delegate. Next call to the same delegate will be performed without any checks. But... behavior of the code above looks very strange. Maybe throwing and catching exceptions twice per any operation on DynamicObject - is a bug?

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  • IE7 relative/absolute positioning bug with dynamically modified page content

    - by Matthias Hryniszak
    Hi, I was wondering if there's anyone having an idea how to tackle with the following problem in IE7: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>IE7 absolute positioning bug</title> <style type="text/css"> #panel { position: relative; border: solid 1px black; } #spacer { height: 100px; } #footer { position: absolute; bottom: 0px; } </style> <script type="text/javascript"> function toggle() { var spacer = document.getElementById("spacer"); var style = "block"; if (spacer.style.display == "block" || spacer.style.display == "") { style = "none"; } spacer.style.display = style; } </script> </head> <body> <div id="panel"> <button onclick="toggle();">Click me</button> <br /><br /><br /> <div id="spacer"></div> <div id="footer">This is some footer</div> </div> </body> </html> When you run this in IE7 you'll see that the "footer" element stays after modifying the CSS for "panel". The same example tested in IE8, FF and Chrome behaves exactly as expected. I've already tried updating the element's class but this does not work if the browser's window has been opened maximized and no further size changes were made to the window (which is about 90% of the use cases we have for our product.... :( ) I'm stuck with a CSS-based solution however I think that I can make an exception in this case if it can easily be made IE7-specific (which means that other browsers will behave in a standard way with this). Please help!

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  • .net List<string>.Remove bug Should I submit a MS Connect bug report on this?

    - by Dean Lunz
    So I was beating my head against a wall for a while before it dawned on me. I have some code that saves a list of names into a text file ala ... System.IO.File.WriteAllLines(dlg.FileName, this.characterNameMasterList.Distinct().ToArray()); The character names can contain special characters. These names come from the wow armory at www.wowarmory.com There are about 26000 names or so saved in the .txt file. The names get saved to the .txt file just fine. I wrote another application that reads these names from that .txt file using this code // download the names from the db var webNames = this.DownloadNames("character"); // filter names and get ones that need to be added to the db var localNames = new List<string>(System.IO.File.ReadAllLines(dlg.FileName)); foreach (var name in webNames) { if (localNames.Contains(name.Trim())) localNames.Remove(name); } return localNames; ... the code downloads a list of names from my website that are already in the db. Then reads the local .txt file and singles out every name that is not yet in the db so it can later add it. The names that get read from the .txt file also get read just fine with no problems. The problem comes in when removing names from the localNames list. localNames is a List type. As soon as localNames.Remove(name) gets called any names in the list that had special characters in them would get corrupted and be converted into ? characters. See for screen cap http://yfrog.com/12badcharsp So i tried doing it another way using ... // download the names from web that are already in the db var webNames = this.DownloadNames("character"); // filter names and get ones that need to be added to the db var localNames = new List<string>(System.IO.File.ReadAllLines(dlg.FileName)); int index = 0; while (index < webNames.Count) { var name = webNames[index++]; var pos = localNames.IndexOf(name.Trim()); if (pos != -1) localNames.RemoveAt(pos); } return localNames; .. But using localNames.RemoveAt also corrupts the items in the list converting special characters into ?. So is this a known bug with the List.remove methods? Does anyone know? Has anyone else had this problem? I also used .NET Reflector to disassemble/inspect the list.remove and list.RemoveAt code and it appear to be calling some external Copy function. Aside from the fact that this is prob not the best way to get a unique list of items from 2 lists am I missing something or should be aware of when using the List.Remove methods ? I am running windows 7 vs2010 and my app is set for .net 4 (no client profile )

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  • JDK bug migration: bugs.sun.com now backed by JIRA

    - by darcy
    The JDK bug migration from a Sun legacy system to JIRA has reached another planned milestone: the data displayed on bugs.sun.com is now backed by JIRA rather than by the legacy system. Besides maintaining the URLs to old bugs, bugs filed since the migration to JIRA are now visible too. The basic information presented about a bug is the same as before, but reformatted and using JIRA terminology: Instead of a "category", a bug now has a "component / subcomponent" classification. As outlined previously, part of the migration effort was reclassifying bugs according to a new classification scheme; I'll write more about the new scheme in a subsequent blog post. Instead of a list of JDK versions a bug is "reported against," there is a list of "affected versions." The names of the JDK versions have largely been regularized; code names like "tiger" and "mantis" have been replaced by the release numbers like "5.0" and "1.4.2". Instead of "release fixed," there are now "Fixed Versions." The legacy system had many fields that could hold a sequence of text entries, including "Description," "Workaround", and "Evaluation." JIRA instead only has two analogous fields labeled as "Description" and a unified stream of "Comments." Nearly coincident with switching to JIRA, we also enabled an agent which automatically updates a JIRA issue in response to pushes into JDK-related Hg repositories. These comments include the changeset URL, the user making the push, and a time stamp. These comments are first added when a fix is pushed to a team integration repository and then added again when the fix is pushed into the master repository for a release. We're still in early days of production usage of JIRA for JDK bug tracking, but the transition to production went smoothly and over 1,000 new issues have already been filed. Many other facets of the migration are still in the works, including hosting new incidents filed at bugs.sun.com in a tailored incidents project in JIRA.

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  • Where can I find accessible bug/issue databases with complete revision history

    - by namenlos
    I'm performing some research and analysis on bug/issue tracking databases and more specifically on how programmers and teams of programmers actually interact with them. What I'm looking for involves understanding how those databases change over time. So what I don't need for example: is a database of all the bugs of some open source project as the bugs exist today. What I do need is a complete set of revision history for every issue/bug in the database. This would enable me to pick a specific datetime and say here were the list of all the issues/bugs that existed at that moment in time. Anyway know of some publicly accessible issue/bug databases that expose this revision data? Ideally, the revision would look something like this (shown for a single bug, with two revisions) ISSUEID PRI SEV ASSIGNEDTO MODIFIEDON VALIDUNTIL 1 2 2 mel apr-1-2010:5pm apr-1-2010:6pm 1 2 3 steve apr-1-2010:6pm NULL

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  • What are the strategies behind closing unresolved issues in different issue tracking process definitions

    - by wonko realtime
    Recently, i found out that it seems to me like a good part of the "administratives" tend to close "issues" in their bug- and issue-tracking systems with the reason that they don't fit in "their next release". One example for that can be found here: https://connect.microsoft.com/VisualStudio/feedback/details/640440/c-projects-add-option-to-remove-unused-references Because i fear that i've got a fundamental lack of understanding for this approach, i'm wondering if someone can point me to informations which could give some insight in the rationales behind such processes.

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  • How would you advocate not using a shared spreadsheet to track bugs / issues ?

    - by Sylvain Defresne
    In our company, the developers want to use a proper bug tracking tool to manager issues in our application. The management however insists on using a shared spreadsheet (formeerly a shared excel file, now a spreadsheet on a web base solution allowing concurrent access). Their argument is that the spreadsheet allow them to have a more highlevel view of the state of the project as they can see how many bugs are open with a quick glance. This also allow them to see who is working on each bug, and get estimation of the time required to close them all (as developer are required to fill time estimation of the bug they are working on). As you can understand, this is not really practical to use for the developers (bug tracking software were invented for a reason). So how can I advocate bug tracking software to ease the work of the developer ? As a bonus, which software would you recommend that would allow the management to be able to get their feedbacks (number of bugs opens, who is working on them, time estimation) with a high level view ?

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