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• Datastore Performance Growing Pains

  As many of you know, App Engine’s Datastore performance has been seriously degraded over the last few weeks. In addition to May 25th’s 45 minute Datastore outage...

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• My computer loses network connectivity every 30 minutes

  - by Logan Garland

  My LAN connected PC loses network connectivity every 30 minutes. It has a static IP address and I've checked to make sure there aren't any IP conflicts on my network. If I'm streaming from that PC to my Xbox the stream will be interrupted and it normally takes about a minute to come back online. The same happens if I'm actually on the PC and just browsing the web. I'm looking for suggestions on how to track down this issue. I've tried checking the available logs on my router to see if there is an issue with DCHP but have been unsuccessful in finding any evidence. Any suggestions would be helpful. I can't think of any recent changes to my network, PC or software installations that may have caused this. I am a software developer and have intermediate networking knowledge. EDIT: During one outage I told windows to troubleshoot the network problem and it said that it could automatically fix the problem by changing DCHP info. It basically said my network adapter from static to automatically obtain. This did fix the issue quicker than just waiting it out, but the outage occurred again 30 minutes later even when leaving those settings.

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• Dual Xeon Server voltages are low

  - by Mindflux

  I've got a whitebox server running CentOS 5.7. It's a Dual Xeon 5620, 24GB of RAM. The mainboard is a SuperMicro X8DT6-F and the chassis is a SC825TQ-R720LPB. Dual 720W Power supplies. We had a big power outage a couple weeks back that took down everything, I don't have any pre-power outage figures for this server, and the only reason I noticed these is because when I was bringing up the servers I was checking them out with more scrutiny than usual. http://i.imgur.com/rSjiw.png (Image of voltage readings) As you can see, CPU1 DIMM is low, +3.3V is high, 3.3VSB is high, +5v is high, +12v is REAL LOW (out of normal 5% (plus/minus))... and VBAT is off the charts. With my whitebox VAR we've tried the following: Swap out PSU with another server I have with the same PSUs. Try different power cord Update BMC/IPMI firmware in case readings were wrong (They aren't) Update BIOS Try different PDU Try a different outlet and/or circuit Replaced Voltage Regulator Unit At this point, the only thing we haven't done, seemingly is replace the mainboard.. which is what the next step will be unless something else shines some light on the situation. I should mention the system is rock solid otherwise which is a surprise given the 12v voltage is that far off.

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• How to collect the performance data of a server during an unreachable/down period using Nagios?

  - by gsc-frank

  Some time services and host stop responding due to a poor server performance. I mean, if for some reason (could be lot of concurrency services access, a expensive backup execution on the server or whatever that consume tons of server resources) a server performance is very degraded, that could lead that the server isn't capable to establish any "normal network communication" (without trigger whatever standards timeouts defined for such communication). Knowing host's performance data (cpu, memory, ...) in case of available during that period (host is not down and despite of its performance degradation still allow plugins collect performance data) could be very useful for sysadmin to try to determine what cause the problem, or at least, if the host performance was good and don't interfered at all in the host/service down. This problem could be solved using remote active (NRPE) or remote passive (NSCA) if such remote solutions could store (buffered) perf data to be send to central Nagios server when host performance or network outage allow it. I read the doc of both solutions and can't find any reference to such buffer mechanism neither what happened in case that NSCA can't reach Nagios server. Any idea of how solve this lack of info? so useful for forensic analysis. EDIT: My questions isn about which tools I can use to debug perf problems or gather perf data to analysis, but is about how collect (using Nagios) host perf data even during a network outage for its posterior analysis (kind of forensic analysis). The idea is integrate such data to Nagios graphers like pnp4nagios and NagiosGrapther. I know that I could install tools like Cacti in each of my host, and have a kind of performance data collection redundancy, but I really want avoid that and try to solve all perf analysis requirements with one tools: Nagios

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• Very strange networking problem in all computers in my house

  - by Anthony

  I have three computers in my house: One desktop (wired), and two laptops (wireless). I'm using Cox Communications (yes they suck), and yesterday they had a major outage. I know it was them because I called them up when I started losing connection to the internet. All the computers can connect just fine, but they don't have internet access. It just says "local only". The weird thing is, some of them work occasionally. For the first day my laptop was working perfectly, while all the other computers couldn't connect. Later on in the day it got reversed, and the desktop was the one with internet access. By the second day the problem on Cox's end was fixed, but we still had no access. I called them up and they reset my modem, and did the usual troubleshooting stuff. It never fixed the problem, but we found out that the problem had to do with conflicting IP addresses. My router was a Linksys WRT54G and it was about 5 years old. I figured it might have gotten damaged from the outage since it was so old, and now it's having trouble "fixing itself" and giving out the proper IP addresses. So I bought a new router, a Cisco Linksys E1000. I set everything up, and still the same problem. My computer has access right now (that's how I'm writing this), but no other computers seem to be able to get access. Is there possible damage to the modem? Can someone help me please? Sorry for this being so long.

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• Troubleshooting loss of network connectivity in Windows 2003 - What else to check?

  - by Benny

  We are facing a weird problem in our data center. Our Backup server (running EMC Networker) loses network connection every alternate day around 3:00 AM (Backup schedule starts at midnight). After 2 hours of outage, the network connectivity recovers automatically and back to normal. What we observed: It is unlikely to be network issue, since it is directly connected to server farm switch (layer 2 connection without any intermediate hops). Further, the server is connected to two different switches for Load balancing using Broadcomm Teaming. a) If it were a switch related issue it is unlikely that both the network ports go down, since they are connected to different switch. b) A possibility Vlan wide issue is also ruled out since other devices in the same Vlan are fine. c) Switch interface status is always up. But there are lot of packet drops during the outage period - Can be attributed to high interface utilization of the backup server (near 100%) d) Connectivity is restored without any change on network. Next suspect is resource utilization on Windows server. Both CPU and Memory have rarely exceeded 80%, but NIC card utilization is alarmingly high (near 100%) Not really sure how to investigate this?

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• Can't log in using second domain controller when first DC is unreachable

  - by rbeier

  Hi, We're a small web development company. Our domain has two DCs: a main one (BEEHIVE, 192.168.3.20) in the datacenter and a second one (SPHERE2, 10.0.66.19) in the office. The office is connected to the datacenter via a VPN. We recently had a brief network outage in the office. During this outage, we weren't able to access the domain from our office machines. I had hoped that they would fail over to the DC in the office, but that didn't happen. So I'm trying to figure out why. I'm not an expert on Active Directory so maybe I'm missing something obvious. Both domain controllers are running a DNS server. Each office workstation is configured to use the datacenter DC as its primary DNS server, and the office DC as its secondary: DNS Servers . . . . . . . . . . . : 192.168.3.20 10.0.66.19 Both DNS servers are working, and both domain controllers are working (at least, I can connect to them both using AD Users + Computers). Here are the SRV records that point to the domain controllers (I've changed the domain name but I've left the rest alone): C:\nslookup Default Server: beehive.ourcorp.com Address: 192.168.3.20 set type=srv _ldap._tcp.ourcorp.com Server: beehive.ourcorp.com Address: 192.168.3.20 _ldap._tcp.ourcorp.com SRV service location: priority = 0 weight = 100 port = 389 svr hostname = beehive.ourcorp.com _ldap._tcp.ourcorp.com SRV service location: priority = 0 weight = 100 port = 389 svr hostname = sphere2.ourcorp.com beehive.ourcorp.com internet address = 192.168.3.20 sphere2.ourcorp.com internet address = 10.0.66.19 Does anyone have any ideas? Thanks, Richard

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• Sparc Solaris 2.6 will not boot

  - by joshxdr

  I have a very old Sparc Solaris network that was working fine last week, but after a power outage none of the workstations will boot. The network looks like this: host A: solaris 2.6, shares /export/home to network by NFS host B: solaris 8, runs NIS server. Mounts /export/home/ by NFS. host C: RHEL5, shares /share to network by NFS. Mounts /export/home/ by NFS. I figured that the main problem was host A, since you need the home directories available for the other workstations to boot(?). Host A does not mount anything by NFS as far as I know. However, this workstation will NOT boot. The OBP bootup sequence looks like this: Boot device <blah> configuring network interface le0 Hostname <hostname> check file system <everything ok> check ufs filesystem <everything ok> NIS domainname is <name> starting router discovery starting rpc services: rpcbind keyserv ypbind done setting default interface for multicast: add net 224.0.0.0: gateway <hostname> <HANGS at this point> Is there some kind of debug mode so that I can get more detail as to why the workstation won't boot? Is my network structure inherently susceptible to power outage? Is there a way I can boot up to command line so I can at least turn off the NFS mounting?

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• Best Practices - updated: which domain types should be used to run applications

  - by jsavit

  This post is one of a series of "best practices" notes for Oracle VM Server for SPARC (formerly named Logical Domains). This is an updated and enlarged version of the post on this topic originally posted October 2012. One frequent question "what type of domain should I use to run applications?" There used to be a simple answer: "run applications in guest domains in almost all cases", but now there are more things to consider. Enhancements to Oracle VM Server for SPARC and introduction of systems like the current SPARC servers including the T4 and T5 systems, the Oracle SuperCluster T5-8 and Oracle SuperCluster M6-32 provide scale and performance much higher than the original servers that ran domains. Single-CPU performance, I/O capacity, memory sizes, are much larger now, and far more demanding applications are now being hosted in logical domains. The general advice continues to be "use guest domains in almost all cases", meaning, "use virtual I/O rather than physical I/O", unless there is a specific reason to use the other domain types. The sections below will discuss the criteria for choosing between domain types. Review: division of labor and types of domain Oracle VM Server for SPARC offloads management and I/O functionality from the hypervisor to domains (also called virtual machines), providing a modern alternative to older VM architectures that use a "thick", monolithic hypervisor. This permits a simpler hypervisor design, which enhances reliability, and security. It also reduces single points of failure by assigning responsibilities to multiple system components, further improving reliability and security. Oracle VM Server for SPARC defines the following types of domain, each with their own roles: Control domain - management control point for the server, runs the logical domain daemon and constraints engine, and is used to configure domains and manage resources. The control domain is the first domain to boot on a power-up, is always an I/O domain, and is usually a service domain as well. It doesn't have to be, but there's no reason to not leverage it for virtual I/O services. There is one control domain per T-series system, and one per Physical Domain (PDom) on an M5-32 or M6-32 system. M5 and M6 systems can be physically domained, with logical domains within the physical ones. I/O domain - a domain that has been assigned physical I/O devices. The devices may be one more more PCIe root complexes (in which case the domain is also called a root complex domain). The domain has native access to all the devices on the assigned PCIe buses. The devices can be any device type supported by Solaris on the hardware platform. a SR-IOV (Single-Root I/O Virtualization) function. SR-IOV lets a physical device (also called a physical function) or PF) be subdivided into multiple virtual functions (VFs) which can be individually assigned directly to domains. SR-IOV devices currently can be Ethernet or InfiniBand devices. direct I/O ownership of one or more PCI devices residing in a PCIe bus slot. The domain has direct access to the individual devices An I/O domain has native performance and functionality for the devices it owns, unmediated by any virtualization layer. It may also have virtual devices. Service domain - a domain that provides virtual network and disk devices to guest domains. The services are defined by commands that are run in the control domain. It usually is an I/O domain as well, in order for it to have devices to virtualize and serve out. Guest domain - a domain whose devices are all virtual rather than physical: virtual network and disk devices provided by one or more service domains. In common practice, this is where applications are run. Device considerations Consider the following when choosing between virtual devices and physical devices: Virtual devices provide the best flexibility - they can be dynamically added to and removed from a running domain, and you can have a large number of them up to a per-domain device limit. Virtual devices are compatible with live migration - domains that exclusively have virtual devices can be live migrated between servers supporting domains. On the other hand: Physical devices provide the best performance - in fact, native "bare metal" performance. Virtual devices approach physical device throughput and latency, especially with virtual network devices that can now saturate 10GbE links, but physical devices are still faster. Physical I/O devices do not add load to service domains - all the I/O goes directly from the I/O domain to the device, while virtual I/O goes through service domains, which must be provided sufficient CPU and memory capacity. Physical I/O devices can be other than network and disk - we virtualize network, disk, and serial console, but physical devices can be the wide range of attachable certified devices, including things like tape and CDROM/DVD devices. In some cases the lines are now blurred: virtual devices have better performance than previously: starting with Oracle VM Server for SPARC 3.1 there is near-native virtual network performance. There is more flexibility with physical devices than before: SR-IOV devices can now be dynamically reconfigured on domains. Tradeoffs one used to have to make are now relaxed: you can often have the flexibility of virtual I/O with performance that previously required physical I/O. You can have the performance and isolation of SR-IOV with the ability to dynamically reconfigure it, just like with virtual devices. Typical deployment A service domain is generally also an I/O domain: otherwise it wouldn't have access to physical device "backends" to offer to its clients. Similarly, an I/O domain is also typically a service domain in order to leverage the available PCI buses. Control domains must be I/O domains, because they boot up first on the server and require physical I/O. It's typical for the control domain to also be a service domain too so it doesn't "waste" the I/O resources it uses. A simple configuration consists of a control domain that is also the one I/O and service domain, and some number of guest domains using virtual I/O. In production, customers typically use multiple domains with I/O and service roles to eliminate single points of failure, as described in Availability Best Practices - Avoiding Single Points of Failure . Guest domains have virtual disk and virtual devices provisioned from more than one service domain, so failure of a service domain or I/O path or device does not result in an application outage. This also permits "rolling upgrades" in which service domains are upgraded one at a time while their guests continue to operate without disruption. (It should be noted that resiliency to I/O device failures can also be provided by the single control domain, using multi-path I/O) In this type of deployment, control, I/O, and service domains are used for virtualization infrastructure, while applications run in guest domains. Changing application deployment patterns The above model has been widely and successfully used, but more configuration options are available now. Servers got bigger than the original T2000 class machines with 2 I/O buses, so there is more I/O capacity that can be used for applications. Increased server capacity made it attractive to run more vertically-scaled applications, such as databases, with higher resource requirements than the "light" applications originally seen. This made it attractive to run applications in I/O domains so they could get bare-metal native I/O performance. This is leveraged by the Oracle SuperCluster engineered systems mentioned previously. In those engineered systems, I/O domains are used for high performance applications with native I/O performance for disk and network and optimized access to the Infiniband fabric. Another technical enhancement is Single Root I/O Virtualization (SR-IOV), which make it possible to give domains direct connections and native I/O performance for selected I/O devices. Not all I/O domains own PCI complexes, and there are increasingly more I/O domains that are not service domains. They use their I/O connectivity for performance for their own applications. However, there are some limitations and considerations: at this time, a domain using physical I/O cannot be live-migrated to another server. There is also a need to plan for security and introducing unneeded dependencies: if an I/O domain is also a service domain providing virtual I/O to guests, it has the ability to affect the correct operation of its client guest domains. This is even more relevant for the control domain. where the ldm command must be protected from unauthorized (or even mistaken) use that would affect other domains. As a general rule, running applications in the service domain or the control domain should be avoided. For reference, an excellent guide to secure deployment of domains by Stefan Hinker is at Secure Deployment of Oracle VM Server for SPARC. To recap: Guest domains with virtual I/O still provide the greatest operational flexibility, including features like live migration. They should be considered the default domain type to use unless there is a specific requirement that mandates an I/O domain. I/O domains can be used for applications with the highest performance requirements. Single Root I/O Virtualization (SR-IOV) makes this more attractive by giving direct I/O access to more domains, and by permitting dynamic reconfiguration of SR-IOV devices. Today's larger systems provide multiple PCIe buses - for example, 16 buses on the T5-8 - making it possible to configure multiple I/O domains each owning their own bus. Service domains should in general not be used for applications, because compromised security in the domain, or an outage, can affect domains that depend on it. This concern can be mitigated by providing guests' their virtual I/O from more than one service domain, so interruption of service in one service domain does not cause an application outage. The control domain should in general not be used to run applications, for the same reason. Oracle SuperCluster uses the control domain for applications, but it is an exception. It's not a general purpose environment; it's an engineered system with specifically configured applications and optimization for optimal performance. These are recommended "best practices" based on conversations with a number of Oracle architects. Keep in mind that "one size does not fit all", so you should evaluate these practices in the context of your own requirements. Summary Higher capacity servers that run Oracle VM Server for SPARC are attractive for applications with the most demanding resource requirements. New deployment models permit native I/O performance for demanding applications by running them in I/O domains with direct access to their devices. This is leveraged in SPARC SuperCluster, and can be leveraged in T-series servers to provision high-performance applications running in domains. Carefully planned, this can be used to provide peak performance for critical applications. That said, the improved virtual device performance in Oracle VM Server means that the default choice should still be guest domains with virtual I/O.

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• Oracle MAA Part 1: When One Size Does Not Fit All

  - by JoeMeeks

  The good news is that Oracle Maximum Availability Architecture (MAA) best practices combined with Oracle Database 12c (see video) introduce first-in-the-industry database capabilities that truly make unplanned outages and planned maintenance transparent to users. The trouble with such good news is that Oracle’s enthusiasm in evangelizing its latest innovations may leave some to wonder if we’ve lost sight of the fact that not all database applications are created equal. Afterall, many databases don’t have the business requirements for high availability and data protection that require all of Oracle’s ‘stuff’. For many real world applications, a controlled amount of downtime and/or data loss is OK if it saves money and effort. Well, not to worry. Oracle knows that enterprises need solutions that address the full continuum of requirements for data protection and availability. Oracle MAA accomplishes this by defining four HA service level tiers: BRONZE, SILVER, GOLD and PLATINUM. The figure below shows the progression in service levels provided by each tier. Each tier uses a different MAA reference architecture to deploy the optimal set of Oracle HA capabilities that reliably achieve a given service level (SLA) at the lowest cost.  Each tier includes all of the capabilities of the previous tier and builds upon the architecture to handle an expanded fault domain. Bronze is appropriate for databases where simple restart or restore from backup is ‘HA enough’. Bronze is based upon a single instance Oracle Database with MAA best practices that use the many capabilities for data protection and HA included with every Oracle Enterprise Edition license. Oracle-optimized backups using Oracle Recovery Manager (RMAN) provide data protection and are used to restore availability should an outage prevent the database from being able to restart. Silver provides an additional level of HA for databases that require minimal or zero downtime in the event of database instance or server failure as well as many types of planned maintenance. Silver adds clustering technology - either Oracle RAC or RAC One Node. RMAN provides database-optimized backups to protect data and restore availability should an outage prevent the cluster from being able to restart. Gold raises the game substantially for business critical applications that can’t accept vulnerability to single points-of-failure. Gold adds database-aware replication technologies, Active Data Guard and Oracle GoldenGate, which synchronize one or more replicas of the production database to provide real time data protection and availability. Database-aware replication greatly increases HA and data protection beyond what is possible with storage replication technologies. It also reduces cost while improving return on investment by actively utilizing all replicas at all times. Platinum introduces all of the sexy new Oracle Database 12c capabilities that Oracle staff will gush over with great enthusiasm. These capabilities include Application Continuity for reliable replay of in-flight transactions that masks outages from users; Active Data Guard Far Sync for zero data loss protection at any distance; new Oracle GoldenGate enhancements for zero downtime upgrades and migrations; and Global Data Services for automated service management and workload balancing in replicated database environments. Each of these technologies requires additional effort to implement. But they deliver substantial value for your most critical applications where downtime and data loss are not an option. The MAA reference architectures are inherently designed to address conflicting realities. On one hand, not every application has the same objectives for availability and data protection – the Not One Size Fits All title of this blog post. On the other hand, standard infrastructure is an operational requirement and a business necessity in order to reduce complexity and cost. MAA reference architectures address both realities by providing a standard infrastructure optimized for Oracle Database that enables you to dial-in the level of HA appropriate for different service level requirements. This makes it simple to move a database from one HA tier to the next should business requirements change, or from one hardware platform to another – whether it’s your favorite non-Oracle vendor or an Oracle Engineered System. Please stay tuned for additional blog posts in this series that dive into the details of each MAA reference architecture. Meanwhile, more information on Oracle HA solutions and the Maximum Availability Architecture can be found at: Oracle Maximum Availability Architecture - Webcast Maximize Availability with Oracle Database 12c - Technical White Paper

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• DNS down in Anonymous attack

  - by Tal Weiss

  As I'm writing this our company website and the web-service we developed are down in the big GoDaddy outage resulting from an Anonymous attack (or so says Twitter). We used GoDaddy as our registrar and we use it for DNS for some domains. Tomorrow is a new day - what can we do to mitigate such outages? Simply moving to, say, Route 53 for DNS might not be enough. Is there any way to remove this single point of failure?

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• Can you change an AWS Elastic Load Balancer health check without causing instances to go out of service?

  - by Anton I. Sipos

  For a number of reasons I need to change the health check URL of a live site behind an ELB. The ELB is configured for health checks every 30 seconds, with a healthy threshold of 2 and unhealthy threshold of 2. I need to ensure I make this change with no outage. If I make the change to the health check URL, and assuming the URL checks successfully, will the instances stay healthy on the load balancer, or will they go out of service until they succeed 2 health checks (in 1 minute)?

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• APC switched rack PDU: Startup outlet state

  - by Ian Gregory

  I have an APC Switched Rack PDU powering a number of servers in a remote datacentre. After a recent power outage, I noticed that the outlets did not automatically default to the On status once power was restored. Having reviewed the Web UI, I cannot find this option. I'm not certain of the model number (it doesn't appear to be visible in the Web UI), but I think it's this one. Is it possible to configure these PDU units to automatically power outlets after a cold start?

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• Is surge protection actually needed?

  - by andrew

  Am I am an idiot for not using a surge protected powerboard? Does this mean my computer gets fried in a power outage? Which particular parts of the computer are most vulnerable to damage if I get a 'surge'? Sorry for being a newb.

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• Wiki/CMS with synchronization?

  - by Clinton Blackmore

  We're looking into putting up a wiki or CMS for internal use by our IT department. One of the big things we want to use it for is disaster recovery procedures. Given that a disaster, such as a power or network outage, might render the wiki inaccessible, it seems sensible to to host the wiki in two places so that if one is inaccessible, we can fall back to the other. Are there any wikis or CMSes that synchronize (or an alternate way to achieve a similar end)?

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• Google Chrome pops up "Your preferences can not be read" upon startup

  - by seansand

  Had a power outage. After restarting the computer, now whenever I start Google Chrome, a window pops up "Your preferences can not be read. Some features may be unavailable and changes to preferences won't be saved." Nothing whatsoever in Chrome Help nor in the Chrome Forums as to how to fix the problem. How can this be resolved? Additional edit: Uninstalling and reinstalling Chrome does NOT fix the problem.

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• Will resetting the computer account in AD(2003) break the shares?

  - by Thoreau

  Had a power outage last night, still cleaning up from that. I have a file server that doesn't know it's part of the domain (getting the error: windows cannot connect to the domain either because the domain controller is down). I read that "resetting" the machine account the bring it back into the domain will do the trick. Since this is the file server for the entire office, I would like to be sure that I won't bork the umpteen number of shares on this server. Thanks!

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• Is data=journal on a separate device on Ext4 as good as using a RAID controller with battery backed cache for file system consistency?

  - by Jeff Strunk

  It seems to me that data=journal prevents file system inconsistency in the case of power failure. Using it with a dedicated journal device mitigates the performance penalty of writing the data twice. A power outage would still lose the data that is currently being written to the journal, but the file system on disk would always be consistent. If that amount of loss is acceptable, is a RAID controller with battery backed cache really worthwhile?

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• Is GoDaddy telling the truth? [closed]

  - by Omne

  Everyone who is familiar with GoDaddy or even web business should know about the recent news about GoDaddy. There are just so many different news around the web that I can't process them in my head... http://articles.cnn.com/2012-09-10/tech/tech_web_go-daddy-outage_1_godaddy-outage-websites http://bits.blogs.nytimes.com/2012/09/10/member-of-anonymous-takes-credit-for-godaddy-attack/ And OFC GoDaddy says there were no hacker and costumer data is safe! I have used GoDaddy for long time and I'm not going to change my provider just for this problem, but I'm worry about my information... how can we make sure that GoDaddy is telling the truth? is our information really safe? I have not received any security alert from them telling me to change my password, should I assume that I'm safe?!

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• Google Webmaster Tools Data Highlighter says "Failed to load data, please try again later"

  - by George Garside

  I seem to be unable to access the data highlighter in Google Webmaster Tools since I attempted to start a new highlight on a page. Clicking the red Start Highlighting button to open the tagger did nothing, so I refreshed. Now, the page loads without the middle content section, then a few seconds later shows the following error: Failed to load data, please try again later. I can't get any of the middle section to load, even the list of current pages/page sets that have been highlighted—this error shows. I thought it may be a Google service outage, but other sites' data highlighters work fine. It also seems coincidental that it stopped working after I attempted to start highlighting—I was able to list the existing pages and page sets fine before that, and still am able to access the service on other sites. I've tried clearing browser data and have tried Google Chrome as well—same problem. What's happened?

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• Visualize Disaster

  - by merrillaldrich

  Or, How Mirroring Off-Site Saved my #Bacon My company does most things right. Our management is very supportive, listens and generally funds the technology that makes sense for the best interest of the organization. We have good redundancy, HA and disaster recovery in place that fit our objectives. Still, as they say, bad things can happen to good people. This weekend we did have an outage despite our best efforts, and that’s the reason for this post. It went pretty well for my team, all things considered,...(read more)

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• Discover Why Computer Shut Down

  - by kzh

  I was at school SSHing to my homebox. All of a sudden, my connection was closed. Attempting to reconnect failed. When I returned home, I discovered that my computer was off. Nobody was at my house and I am sure that I did not have a power outage. How can I figure out how or why my computer shut off? Is there some log in /var/log that could point me in the right direction? Should there be a core dump somewhere that I should find? If so, how do I use core dumps?

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• Now Available:Oracle Utilities Customer Self Service Version 2.1

  - by Roxana Babiciu

  The Oracle Utilities Global Business Unit is pleased to announce the general availability of Oracle Utilities Customer Self Service 2.1. It is ready for customers and partners to download and install via the Oracle Software Delivery Cloud. Key Features & Benefits: Oracle Utilities Customer Self Service 2.1 includes several new capabilities and enhancements including significantly improved Commercial Account Management and Advanced Notification Management using a new Oracle Utilities Notification Center module (licensed separately). These include the following: Advanced Notification Management Online Issues and Forms Management • Budget Management and Billing for Billed Budgets Prepaid User Dashboard Enhanced Usage Details Web Presentment Start/Stop/Transfer Service Automation Payment Arrangement Automation Account Sets Management for Large Commercial Customers Multiple Account Usage Data Aggregation, Comparison, and Data Download Multiple Account Financial History Mobile Outage Maps More information can be found on OPN

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• Should I tell a departed coworker about their "sev 1" defect?

  - by noahz

  I had a co-worker leave our company recently. Before leaving, he coded a component that had a severe memory leak that caused a production outage (OutOfMemoryError in Java). The problem was essentially a HashMap that grew and never removed entries, and the solution was to replace the HashMap with a cache implementation. From a professional standpoint, I feel that I should let him know about the defect so he can learn from the error. On the other hand, once people leave a company, they often don't want to hear about legacy projects that they have left behind for bigger and better things. What is the general protocol for this sort of situation?

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• Custom .NET apps and clustering

  - by Ahmed ilyas

  So for a clustered environment - how would this work with your apps? what about your own custom .NET apps? Would there be a special way to develop them? I know that you can say create a simple Hello world app, and cluster that but they wouldnt be something you could see interms of the UI or anything, so they would effectively need to be developed as a Windows Service perhaps or even as a standard Console app which runs and not wait for user input but you wouldnt see any output from it (unless you redirect output to somewhere else) What im getting at here is... for those who have experience or developed a cluster application in .NET, how did you do it and what are the things to be aware of? For example we have the cloud service - fundamentally its built on clustering - if there is an outage, another node takes place and service is resumed as normal but we dont really see much of that downtime.

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