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  • How do I correct the kernel version loaded by Grub2 in Ubuntu 12.04

    - by Paul D'Ambra
    I have a linux vps running Ubuntu 12.04 and when I run uname-r it replies: paul@webforms:~$ uname -r 2.6.32.33-kvm-i386-20111128-dirty paul@webforms:~$ sudo grub-install -v grub-install (GRUB) 1.99-21ubuntu3.1 if I run update-grub I get: paul@webforms:~$ sudo update-grub Generating grub.cfg ... Found linux image: /boot/vmlinuz-3.2.0-26-generic-pae Found initrd image: /boot/initrd.img-3.2.0-26-generic-pae Found linux image: /boot/vmlinuz-2.6.38-15-generic-pae Found initrd image: /boot/initrd.img-2.6.38-15-generic-pae done and then rebooting gives me the same dirty kernel I'm going round in circles and as a relative noob I'm sure I must be missing something obvious so over to the hive-mind!!

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  • Run your cpus fast but not hot

    - by John Paul Cook
    Paul Randall recently blogged about the importance of checking to make sure you are getting every bit of speed you should from your cpus. He recommended that people use CPU-Z , a free tool I recommend and have been using for many years. Power saving features in a cpu are great for laptops. Battery life is greatly extended when a processor isn't running to the max all of the time. But this isn't necessarily a good thing for a server. As Paul and others have pointed out, the processor might not get...(read more)

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  • Stackify Gives Devs a Crack at the Production Server

    - by Matt Watson
    Originally published on SDTimes.com on 7/9/2012 by David Rubinstein.It was one of those interviews where you get finished talking about a company’s product, and you wonder aloud, “Well, THAT makes sense! Why hasn’t anyone thought of that before?” Matt Watson, CEO of Kansas City, Mo.-based startup Stackify, was telling me that the 10-person company is getting ready to launch its product in August (it’s in beta now) that will give developers an app-centric look into production servers so they can support and troubleshoot apps and fix bugs. Of course, this hasn’t happened in the past because of the security concerns of IT administrators, and a decided lack of expertise on the part of developers. Stackify installs on a server and acts like a proxy for developers, collecting data about the environment, discovering all the applications, scanning for config file changes, and doing server monitoring. “We become the central point that developers can see everything they need to know about their applications,” he said. “Developers can look at the files that are deployed, and query databases in a safe way.”  In his words:“The big thing we’re hoping is just giving them (developers) visibility. Most companies want to hire the junior developers that they pay $50,000 a year right out of college to do application support and troubleshooting and fix bugs, but those people don’t have access to production servers to troubleshoot. It becomes very difficult for them to do their job, so they end up spending all of their day bugging the senior developers, the managers or the system administrators to track down this stuff, which creates a huge bottleneck. And so what we can do is give that visibility to those lower-level people so that they can do this work and free up the higher-level people so they can be working on the next big thing.”Stackify itself might just prove to be the next big thing.

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  • linq select m:n user:groups

    - by cduke
    Hi guys, I've got three tables: cp_user (id, name) cp_group (id, name) cp_usergroup (user_id, group_id) the classical m:n stuff. Assume the following Data: cp_user 1, Paul 2, Steven cp_group 1, Admin 2, Editor cp_usergroup 1, 1 1, 2 2, 2 So Paul is in the Admin AND Editor group, while Steven is just in the Editor group. I want to generate a list like that from the database: Paul Admin Paul Editor Steven Editor Any suggestions? Thanks! Clemens

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  • Importing oracle dump file, getting error on stored procedures

    - by Paul Tomblin
    I export an oracle "schema" using exp userid=/ file=pt.dmp log=pt.log owner=FOO buffer=10000000 statistics=NONE direct=Y and then import it into a different schema on the same oracle instance on the same SID using imp userid=/ file=pt.dmp fromuser=FOO touser=paul When I try to access the stored procedures, I get ORA-29541: class PAUL.ESMQOracleStoredProc could not be resolved Any idea why one user can resolve this but another one can't?

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  • Keep remoting into wrong account. Windows 7

    - by Paul
    I have a home theatre PC running with two users accounts on windows 7. The default account logs into locally. The account 'Paul' is present but is denied local log in so the default auto logs in locally. I am trying to remote into account Paul using RDC however it tries to log into the default account and I am presented with an an option to boot the present user off so I can log in. How do I specify which account I want to log into?

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  • Keep remoting into wrong account. Windows 7

    - by Paul
    I have a home theatre PC running with two users accounts on windows 7. The default account logs into locally. The account 'Paul' is present but is denied local log in so the default auto logs in locally. I am trying to remote into account Paul using RDC however it tries to log into the default account and I am presented with an an option to boot the present user off so I can log in. How do I specify which account I want to log into?

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  • I trying to backreference using the sed command

    - by Paul
    I am relative new to shell scripting and sed. I need to substitute a pattern, globably, but I also need to remember (or save) part of the pattern and use it later in the same substitute command. The saved pattern will be varible, so I need to use a wild card. For example, input message=trt:GetAudioSourcesRequest/> and I want to end up with something like input message=trt:GetAudioSourcesRequest PAUL/GetAudioSourcesRequest/> but the function string "GetAudioSourcesRequest" will change (in length also) throughtout the file, so I need a wild card, e.g. sed -i "s/input message=trt:<wild card in here>/>/input message=trt:<print wild card> PAUL/<print wild card>/> I have managed to get the following command to nearly do what I want but it is too rigid. It only stores a 4 syllable pattern so if I have a function name such as GetProfileRequest, this doesn't work echo "input message=\"trt:GetAudioSourcesRequest\"/>" | sed 's/input message=\"trt:\([A-Z][a-z]*\)\([A-Z][a-z]*\)\([A-Z][a-z]*\)\([A-Z][a-z]*\).*/input message=\"trt:\1\2\3\4\ PAUL\/\1\2\3\4"\/\>/g' This outputs input message="trt:GetAudioSourcesRequest PAUL/GetAudioSourcesRequest"/> Which is ok but when I use GetProfileRequest this doesn't. I have come accross \W and [^[:alnum:]] or [[:alnum:]] but I don't how to use them Thanks in advance.

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  • Plan Operator Tuesday round-up

    - by Rob Farley
    Eighteen posts for T-SQL Tuesday #43 this month, discussing Plan Operators. I put them together and made the following clickable plan. It’s 1000px wide, so I hope you have a monitor wide enough. Let me explain this plan for you (people’s names are the links to the articles on their blogs – the same links as in the plan above). It was clearly a SELECT statement. Wayne Sheffield (@dbawayne) wrote about that, so we start with a SELECT physical operator, leveraging the logical operator Wayne Sheffield. The SELECT operator calls the Paul White operator, discussed by Jason Brimhall (@sqlrnnr) in his post. The Paul White operator is quite remarkable, and can consume three streams of data. Let’s look at those streams. The first pulls data from a Table Scan – Boris Hristov (@borishristov)’s post – using parallel threads (Bradley Ball – @sqlballs) that pull the data eagerly through a Table Spool (Oliver Asmus – @oliverasmus). A scalar operation is also performed on it, thanks to Jeffrey Verheul (@devjef)’s Compute Scalar operator. The second stream of data applies Evil (I figured that must mean a procedural TVF, but could’ve been anything), courtesy of Jason Strate (@stratesql). It performs this Evil on the merging of parallel streams (Steve Jones – @way0utwest), which suck data out of a Switch (Paul White – @sql_kiwi). This Switch operator is consuming data from up to four lookups, thanks to Kalen Delaney (@sqlqueen), Rick Krueger (@dataogre), Mickey Stuewe (@sqlmickey) and Kathi Kellenberger (@auntkathi). Unfortunately Kathi’s name is a bit long and has been truncated, just like in real plans. The last stream performs a join of two others via a Nested Loop (Matan Yungman – @matanyungman). One pulls data from a Spool (my post – @rob_farley) populated from a Table Scan (Jon Morisi). The other applies a catchall operator (the catchall is because Tamera Clark (@tameraclark) didn’t specify any particular operator, and a catchall is what gets shown when SSMS doesn’t know what to show. Surprisingly, it’s showing the yellow one, which is about cursors. Hopefully that’s not what Tamera planned, but anyway...) to the output from an Index Seek operator (Sebastian Meine – @sqlity). Lastly, I think everyone put in 110% effort, so that’s what all the operators cost. That didn’t leave anything for me, unfortunately, but that’s okay. Also, because he decided to use the Paul White operator, Jason Brimhall gets 0%, and his 110% was given to Paul’s Switch operator post. I hope you’ve enjoyed this T-SQL Tuesday, and have learned something extra about Plan Operators. Keep your eye out for next month’s one by watching the Twitter Hashtag #tsql2sday, and why not contribute a post to the party? Big thanks to Adam Machanic as usual for starting all this. @rob_farley

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  • Slides and Samples for My TechEd / Microsoft BI Conference Talks

    - by plitwin
    I posted the slides and samples for my talks I delivered in New Orleans on June 8th at Microsoft TechEd and Business Intelligence Conference. They can be downloaded from Paul Litwin's Conference Downloads. #1 Creating Report Subscriptions with SQL Server 2008 Reporting Services at 8 AM on Tuesday. Room 241In this session, learn how to set up standard and data-driven subscriptions using Report Manager. We discuss creating file-share, email, and null subscriptions; and how to deal with potential issues with parameters and security. We also demonstrate a sophisticated Microsoft ASP.NET-based application that creates subscriptions by calling the SSRS Web Services API.  #2 ASP.NET MVC for Web Forms Programmers at 3:15 PM Tuesday. Room 391Are you comfortable creating ASP.NET Web Form applications but even a little curious about what all the fuss is about MVC and test-driven development? In this session, Web Form junkie Paul Litwin takes a critical look at the world of ASP.NET MVC, but not from any expert point of view. Instead, Paul shares his experience as a Web Form developer who decided to take a closer look at this radical new approach to ASP.NET development. Come hear what Paul learned and if he plans to employ ASP.NET MVC in his future ASP.NET applications.

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  • unable to read/write CIFS mounts in Ubuntu 11.10

    - by Paul Collins
    upgraded my laptop from 11.04 too 11.10 and since then the CIFS mounts are not working before the upgrade it would allow mounts on host names, in 11.10 its only IP addresses (not much of an issue) however all the shares i mount are as Read only despite the FStab File declaring the options rw and auto, i have chowned the mount point to be nogroup.nouser and it still wont work, here is an extract from my FSTAB: //192.168.1.1/stories /home/paul/Documents/Stories cifs rw,user,exec,auto,username=,password= 0 0

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  • New Partner Certifications at Oracle

    - by Paul Sorensen
    Oracle University and the Oracle Partner Network have teamed to develop a series of partner-focused certifications called the Oracle Certified Specialist (OCS). In this new video from Oracle University, Paul Sorensen provides an overview of these new offerings;WATCH VIDEO (5:37)

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  • Dual Boot with Common shared space for storage folders

    - by paul
    Hi Sorry if this has been asked many times before I did search and couldnt find anything but perhaps I'm not using the right terminology . I want to install a dual boot, Ubuntu and Windows7 but I want to be able to access my stored files , documents, music, pictures etc from either OS . I already have Ubuntu installed so if there's away without re-installing I am , as you might have guessed new to ubuntu so its all a bit new and strange . If there is a nice step by step tutorial Thanks Paul

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  • Using Sizer for recording presentations

    - by John Paul Cook
    I needed to do some screen captures and recordings of SSMS and realized this is a common problem that many of you could use some help with. There is a freeware tool called Sizer (thanks to Paul Nielsen for telling me about it) that lets you chose your window size. I downloaded the zip file instead of the msi because I didn’t want to install anything. The extracted executable works perfectly as a portable application. After double-clicking the Sizer executable, an icon resembling a plus sign appears...(read more)

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  • SQL string formatter

    - by Paul D. Eden
    Does anyone know of a program, a utility, or some programmatic library, preferably for Linux, that takes an unformatted SQL string and pretty prints it? For example I would like the following select * from users where name = 'Paul' be changed to something like this select * from users where name = 'Paul' The exact formatting is not important. I just need something to take a large SQL string and break it up into something more readable.

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  • Why are so many DBCC commands undocumented?

    - by DBA
    Paul Randal of SQLskills.com does a great job of answering the question of why there are so many undocumented DBCC commands in his post Why are so many DBCC commands undocumented? I would like to go on to say that not only does this apply to the DBCC commands but is some respect to all parts of SQL, other Servers, IDE's, Operating Systems, just about everywhere. There is always something that just does not make it into the official documentation. And as Paul points out probably never will make it. That could be why there are so many "Tips & Tricks" types of books, blog post, etc. everywhere you look. And I also agree with Janos's comments on Paul's post, which was "I'm fine with them undocumented. All of us who need to use these commands know where to find "documentation" and whom to ask ". Till later,

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  • Stackify featured in the KC Business Journal

    - by Matt Watson
    Very excited to be in the KC Business Journal today. Stackify is focused on giving limited production access to developers to help them do application troubleshooting. We about ready to launch our product and we are looking for beta testers!Ex-VinSolutions exec pours sale proceeds into Stackify, other tech startupsRead the entire article on their website:http://www.bizjournals.com/kansascity/print-edition/2012/06/01/ex-vinsolutions-exec-pours-sale.html

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  • JavaScript Sucks.

    - by Matt Watson
    JavaScript Sucks. Yes, I said it. Microsoft's announcement of TypeScript got me thinking today. Is this a step in the right direction? It sounds like it fixes a lot of problems with JavaScript development. But is it really just duct tape and super glue for a programming model that needs to be replaced?I have had a love hate relationship with JavaScript, like most developers who would prefer avoiding client side code. I started doing web development over 10 years ago and I have done some pretty cool stuff with JavaScript. It has came a long ways and is the universal standard these days for client side scripting in the web browser. Over the years the browsers have become much faster at processing JavaScript. Now people are even trying to use it on the server side via node.js. OK, so why do I think JavaScript sucks?Well first off, as an enterprise web application developer, I don't like any scripting or dynamic languages. I like code that compiles for lots of obvious reasons. It is messy to code with and lacks all kinds of modern programming features. We spend a lot of time trying to hack it to do things it was never really designed for.Ever try to use different jQuery based plugins that require conflicting jQuery versions? Yeah, that sucks.How about trying to figure out how to make 20 javascript include files load quicker as one request? Yeah that sucks too.Performance? Let me just point to the old Facebook mobile app made with JS & HTML5. It sucked. Enough said.How about unit testing JavaScript? I've never tried it, but it sure sounds like fun.My biggest problem with JavaScript is code security. If I make some awesome product, there is no way to protect my code. How can we expect game makers to write apps in 100% JavaScript and HTML5 if they can't protect their intellectual property?There are compiling tools like Closure, unit test frameworks, minify, coffee script, TypeScript and a bunch of other tools. But to me, they all try to make up for the weaknesses and problems with JavaScript. JavaScript is a mess and we spend a lot of time trying to work around all of it's problems. It is possible to program in Silverlight, Java or Flash and run that in the browser instead of JavaScript, but they all have their own problems and lack universal mobile support. I believe Microsoft's new TypeScript is a step forward for JavaScript, but I think we need to start planning to go a whole different direction. We need a new universal client side programming model, because JavaScript sucks.

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  • Access Log Files

    - by Matt Watson
    Some of the simplest things in life make all the difference. For a software developer who is trying to solve an application problem, being able to access log files, windows event viewer, and other details is priceless. But ironically enough, most developers aren't even given access to them. Developers have to escalate the issue to their manager or a system admin to retrieve the needed information. Some companies create workarounds to solve the problem or use third party solutions.Home grown solution to access log filesSome companies roll their own solution to try and solve the problem. These solutions can be great but are not always real time, and don't account for the windows event viewer, config files, server health, and other information that is needed to fix bugs.VPN or FTP access to log file foldersCreate programs to collect log files and move them to a centralized serverModify code to write log files to a centralized placeExpensive solution to access log filesSome companies buy expensive solutions like Splunk or other log management tools. But in a lot of cases that is overkill when all the developers need is the ability to just look at log files, not do analytics on them.There has to be a better solution to access log filesStackify recently came up with a perfect solution to the problem. Their software gives developers remote visibility to all the production servers without allowing them to remote desktop in to the machines. They can get real time access to log files, windows event viewer, config files, and other things that developers need. This allows the entire development team to be more involved in the process of solving application defects.Check out their product to learn morehttp://www.Stackify.com

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  • When does it makes sense to use a map?

    - by kiwicptn
    I am trying to round up cases when it makes sense to use a map (set of key-value entries). So far I have five categories (see below). Assuming more exist, what are they? Please limit each answer to one unique category, put up an example, and vote up the fascinating ones. Property values (like a bean) age -> 30 sex -> male loc -> calgary Histograms peter -> 1 john -> 7 paul -> 5 Presence, with O(1) performance peter -> 1 john -> 1 paul -> 1 Functions peter -> treatPeter() john -> dealWithJohn() paul -> managePaul() Conversion peter -> pierre john -> jean paul -> paul

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  • Elementary OS boots to a terminal (other OS) [on hold]

    - by Benjamin Watson
    Im new to this site, please forgive me if I missed some posting protocol of some sort. I am attempting to install Luna on my samsung s2 laptop (a8 amd radeon 7640g) and when I click on try luna, it just pulls up a terminal after the insignia (curvy E). When I install it, same issue. CTRL-ALT-f7 reveals this (hand typed, sorry if there's typos) Starting preload: *starting CUPS printing spooler/server *stopping save kernel messages preload. fsck from util-linux 2.20.1 fsck from util-linux 2.20.1 dosfsck 3.0.12, 29 oct 2011 FAT32, LFN /dev/sda1: 3 files, 245/189518 clusters /dev/sda2: clean, 133841/30294016 files, 2529529/121164544 blocks Skipping profile in /etc/apparmor.d/disable: usr.sbin.rsyslogd *starting AppArmor profiles speech-dispacher disabled; edit /etc/default/speech-dispenser *stopping system V initialisation compatibility *starting system V runlevel compatability *starting apci daemon *starting anac(h)ronistic cron *starting save kernal messages *starting ntp server ntpd *starting regular background program processing damon *starting deferred execution scheduler *stopping anac(h)ronistic cron *starting LightDM Display Manager *starting bluetooth daemon *starting mDNS/DNS-SD daemon *starting CPU interrupts balancing daemon *stopping Send an event to indicate plymouth is up saned disabled ; edit /etc/default/saned *starting network connection manager *starting crash report submission daemon *checking battery state... That's it. I can't make heads or tails of it. Please note that while I've been running linux for about a year, I'm still fairly new to all of this, so try to be detailed in your explanations and/or descriptions of what I need to do. Any/all help would be appreciated. Thank you for your time.

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  • Getting developers and support to work together

    - by Matt Watson
    Agile development has ushered in the norm of rapid iterations and change within products. One of the biggest challenges for agile development is educating the rest of the company. At my last company our biggest challenge was trying to continually train 100 employees in our customer support and training departments. It's easy to write release notes and email them to everyone. But for complex software products, release notes are not usually enough detail. You really have to educate your employees on the WHO, WHAT, WHERE, WHY, WHEN of every item. If you don't do this, you end up with customer service people who know less about your product than your users do. Ever call a company and feel like you know more about their product than their customer service people do? Yeah. I'm talking about that problem.WHO does the change effect?WHAT was the actual change?WHERE do I find the change in the product?WHY was the change made? (It's hard to support something if you don't know why it was done.)WHEN will the change be released?One thing I want to stress is the importance of the WHY something was done. For customer support people to be really good at their job, they need to understand the product and how people use it. Knowing how to enable a feature is one thing. Knowing why someone would want to enable it, is a whole different thing and the difference in good customer service. Another challenge is getting support people to better test and document potential bugs before escalating them to development. Trying to fix bugs without examples is always fun... NOT. They might as well say "The sky is falling, please fix it!"We need to over train the support staff about product changes and continually stress how they document and test potential product bugs. You also have to train the sales staff and the marketing team. Then there is updating sales materials, your website, product documentation and other items there are always out of date. Every product release causes this vicious circle of trying to educate the rest of the company about the changes.Do we need to record a simple video explaining the changes and email it to everyone? Maybe we should  use a simple online training type app to help with this problem. Ultimately the struggle is taking the time to do the training, but it is time well spent. It may save you a lot of time answering questions and fixing bugs later. How do we efficiently transfer key product knowledge from developers and product owners to the rest of the company? How have you solved these issues at your company?

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  • Finding the right back-end developer

    - by John Watson
    I am creating a websites for mobile phone tests. Users can post their own tests and combine it with an existing rating of each product. I do only front-end development and I have no idea about back-end - php, sql, etc. I am not sure I should operate the website without this knowledge but my first thought is to get a professional whom I would give my website to, so that he can do the rest. Only thing is that I need to update it regularly and post my own tests. I don't know how that works and how I should approach this. My understanding is that, after I have finished the website (written in HTML, CSS, JavaScript/jQuery), I would go and find a php programmer and tell me to put it online, make it secure, make sure that the open-source facility (users post their own tests) and that it runs smoothly with the host/server I've chosen. Could you tell me if my approach makes sense (is that the way how to do it)? What should I consider when searching the right back-end developer concerning the right price performance, trust, etc. ?

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  • Agile Development Requires Agile Support

    - by Matt Watson
    Agile developmentAgile development has become the standard methodology for application development. The days of long term planning with giant Gantt waterfall charts and detailed requirements is fading away. For years the product planning process frustrated product owners and businesses because no matter the plan, nothing ever went to plan. Agile development throws the detailed planning out the window and instead focuses on giving developers some basic requirements and pointing them in the right direction. Constant collaboration via quick iterations with the end users, product owners, and the development team helps ensure the project is done correctly.  The various agile development methodologies have helped greatly with creating products faster, but not without causing new problems. Complicated application deployments now occur weekly or monthly. Most of the products are web-based and deployed as a software service model. System performance and availability of these apps becomes mission critical. This is all much different from the old process of mailing new releases of client-server apps on CD once per quarter or year.The steady stream of new products and product enhancements puts a lot of pressure on IT operations to keep up with the software deployments and adding infrastructure capacity. The problem is most operations teams still move slowly thanks to change orders, documentation, procedures, testing and other processes. Operations can slow the process down and push back on the development team in some organizations. The DevOps movement is trying to solve some of these problems by integrating the development and operations teams more together. Rapid change introduces new problemsThe rapid product change ultimately creates some application problems along the way. Higher rates of change increase the likelihood of new application defects. Delivering applications as a software service also means that scalability of applications is critical. Development teams struggle to keep up with application defects and scalability concerns in their applications. Fixing application problems is a never ending job for agile development teams. Fixing problems before your customers do and fixing them quickly is critical. Most companies really struggle with this due to the divide between the development and operations groups. Fixing application problems typically requires querying databases, looking at log files, reviewing config files, reviewing error logs and other similar tasks. It becomes difficult to work on new features when your lead developers are working on defects from the last product version. Developers need more visibilityThe problem is most developers are not given access to see server and application information in the production environments. The operations team doesn’t trust giving all the developers the keys to the kingdom to log in to production and poke around the servers. The challenge is either give them no access, or potentially too much access. Those with access can still waste time figuring out the location of the application and how to connect to it over VPN. In addition, reproducing problems in test environments takes too much time and isn't always possible. System administrators spend a lot of time helping developers track down server information. Most companies give key developers access to all of the production resources so they can help resolve application defects. The problem is only those key people have access and they become a bottleneck. They end up spending 25-50% of their time on a daily basis trying to solve application issues because they are the only ones with access. These key employees’ time is best spent on strategic new projects, not addressing application defects. This job should fall to entry level developers, provided they have access to all the information they need to troubleshoot the problems.The solution to agile application support is giving all the developers limited access to the production environment and all the server information they need to see. Some companies create their own solutions internally to collect log files, centralize errors or other things to address the problem. Some developers even have access to server monitoring or other tools. But they key is giving them access to everything they need so they can see the full picture and giving access to the whole team. Giving access to everyone scales up the application support team and creates collaboration around providing improved application support.Stackify enables agile application supportStackify has created a solution that can give all developers a secure and read only view of the entire production server environment without console or remote desktop access.They provide a web application that provides real time visibility to the important information that developers need to see. An application centric view enables them to see all of their apps across multiple datacenters and environments. They don’t need to know where the application is deployed, just the name of the application to find it and dig in to see more. All your developers can see server health, application health, log files, config files, windows event viewer, deployment history, application notes, and much more. They can receive email and text alerts when problems arise and even safely query your production databases.Stackify enables companies that do agile development to scale up their application support team by getting more team members involved. The lead developers can spend more time on new projects. Application issues can be fixed quicker than ever. Operations can spend less time helping developers collect server information. Agile application support starts with Stackify. Visit Stackify.com to learn more.

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  • Development teams do not scale

    - by Matt Watson
    Recently I have been thinking about how development teams don't scale very well. The bigger a team and the product get, the more time the team spends fixing software bugs. This means they spend more time doing troubleshooting and debugging as the grow. The problem is that since developers don't typically have access to production servers, there is a bottleneck in the process when doing production troubleshooting.For a team that has 10 developers, I would guess than 0-2 of them have access to production servers. If that team grows to 20 people, it is probably the same 0-2 people that have production access still. This means that those 2 key people are a bottleneck and the team does not scale correctly as you add more resources. All those new developers want is to help track down and fix software bugs, but they don't have the visibility to do it. So they end up being less productive and frustrated because they really want to fix the problems. The people who do have production access end up spending too much of their time doing troubleshooting instead of working on new projects.The solution is to remove the bottlenecks and get those people working on more important tasks. Stackify can solve this problem by giving all the developers read only access to production servers. This allows them to access the information they need to do troubleshooting on their own.

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