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  • FairWarning Privacy Monitoring Solutions Rely on MySQL to Secure Patient Data

    - by Rebecca Hansen
    FairWarning® solutions have audited well over 120 billion events, each of which was processed and stored in a MySQL database. FairWarning is the world's leading supplier of privacy monitoring solutions for electronic health records, relied on by over 1,200 Hospitals and 5,000 Clinics to keep their patients' data safe. In January 2014, FairWarning was awarded the highest commendation in healthcare IT as the first ever Category Leader for Patient Privacy Monitoring in the "2013 Best in KLAS: Software & Services" report[1]. FairWarning has used MySQL as their solutions’ database from their start in 2005 to worldwide expansion and market leadership. FairWarning recently migrated their solutions from MyISAM to InnoDB and updated from MySQL 5.5 to 5.6. Following are some of benefits they’ve had as a result of those changes and reasons for their continued reliance on MySQL (from FairWarning MySQL Case Study). Scalability to Handle Terabytes of Data FairWarning's customers have a lot of data: On average, FairWarning customers receive over 700,000 events to be processed daily. Over 25% of their customers receive over 30 million events per day, which equates to over 1 billion events and nearly one terabyte (TB) of new data each month. Databases range in size from a few hundred GBs to 10+ TBs for enterprise deployments (data are rolled off after 13 months). Low or Zero Admin = Few DBAs "MySQL has not required a lot of administration. After it's been tuned, configured, and optimized for size on initial setup, we have very low administrative costs. I can scale and add more customers without adding DBAs. This has had a big, positive impact on our business.” - Chris Arnold, FairWarning Vice President of Product Management and Engineering. Performance Schema  As the size of FairWarning's customers has increased, so have their tables and data volumes. MySQL 5.6’ new maintenance and management features have helped FairWarning keep up. In particular, MySQL 5.6 performance schema’s low-level metrics have provided critical insight into how the system is performing and why. Support for Mutli-CPU Threads MySQL 5.6' support for multiple concurrent CPU threads, and FairWarning's custom data loader allow multiple files to load into a single table simultaneously vs. one at a time. As a result, their data load time has been reduced by 500%. MySQL Enterprise Hot Backup Because hospitals and clinics never stop, FairWarning solutions can’t either. FairWarning changed from using mysqldump to MySQL Enterprise Hot Backup, which has reduced downtime, restore time, and storage requirements. For many of their larger customers, restore time has decreased by 80%. MySQL Enterprise Edition and Product Roadmap Provide Complete Solution "MySQL's product roadmap fully addresses our needs. We like the fact that MySQL Enterprise Edition has everything included; there's no need to purchase separate modules."  - Chris Arnold Learn More>> FairWarning MySQL Case Study Why MySQL 5.6 is an Even Better Embedded Database for Your Products presentation Updating Your Products to MySQL 5.6, Best Practices for OEMs on-demand webinar (audio and / or slides + Q&A transcript) MyISAM to InnoDB – Why and How on-demand webinar (same stuff) Top 10 Reasons to Use MySQL as an Embedded Database white paper [1] 2013 Best in KLAS: Software & Services report, January, 2014. © 2014 KLAS Enterprises, LLC. All rights reserved.

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  • Bridging Two Worlds: Big Data and Enterprise Data

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The big data world is all the vogue in today’s IT conversations. It’s a world of volume, velocity, variety – tantalizing us with its untapped potential. It’s a world of transformational game-changing technologies that have already begun to alter the information management landscape. One of the reasons that big data is so compelling is that it’s a universal challenge that impacts every one of us. Whether it is healthcare, financial, manufacturing, government, retail - big data presents a pressing problem for many industries: how can so much information be processed so quickly to deliver the ‘bigger’ picture? With big data we’re tapping into new information that didn’t exist before: social data, weblogs, sensor data, complex content, and more. What also makes big data revolutionary is that it turns traditional information architecture on its head, putting into question commonly accepted notions of where and how data should be aggregated processed, analyzed, and stored. This is where Hadoop and NoSQL come in – new technologies which solve new problems for managing unstructured data. And now for some worst practices that I'd recommend that you please not follow: Worst Practice Lesson 1: Throw away everything that you already know about data management, data integration tools, and start completely over. One shouldn’t forget what’s already running in today’s IT. Today’s Business Analytics, Data Warehouses, Business Applications (ERP, CRM, SCM, HCM), and even many social, mobile, cloud applications still rely almost exclusively on structured data – or what we’d like to call enterprise data. This dilemma is what today’s IT leaders are up against: what are the best ways to bridge enterprise data with big data? And what are the best strategies for dealing with the complexities of these two unique worlds? Worst Practice Lesson 2: Throw away all of your existing business applications … because they don’t run on big data yet. Bridging the two worlds of big data and enterprise data means considering solutions that are complete, based on emerging Hadoop technologies (as well as traditional), and are poised for success through integrated design tools, integrated platforms that connect to your existing business applications, as well as and support real-time analytics. Leveraging these types of best practices translates to improved productivity, lowered TCO, IT optimization, and better business insights. Worst Practice Lesson 3: Separate out [and keep separate] your big data sandboxes from all the current enterprise IT systems. Don’t mix sand among playgrounds. We didn't tell you that you wouldn't get dirty doing this. Correlation between the two worlds is key. The real advantage to analyzing big data comes when you can correlate it with the existing data in your data warehouse or your current applications to make sense of the larger patterns. If you have not followed these worst practices 1-3 then you qualify for the first step of our journey: bridging the two worlds of enterprise data and big data. Over the next several weeks we’ll be discussing this topic along with several others around big data as it relates to data integration. We welcome you to join us in the conversation by following us on twitter on #BridgingBigData or download our latest white paper and resource kit: Big Data and Enterprise Data: Bridging Two Worlds.

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  • Reduce ERP Consolidation Risks with Oracle Master Data Management

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Reducing the Risk of ERP Consolidation starts first and foremost with your Data.This is nothing new; companies with multiple misaligned ERP systems are often putting inordinate risk on their business. It can translate to too much inventory, long lead times, and shipping issues from poorly organized and specified goods. And don’t forget the finance side! When goods are shipped and promises are kept/not kept there’s the issue of accounts. No single chart of counts translates to no accountability. So – I’ve decided. I need to consolidate! Well, you can’t consolidate ERP applications [for that matter any of your applications] without first considering your data. This means looking at how your data is being integrated by these ERP systems, how it is being synchronized, what information is being shared, or not being shared. Most importantly, making sure that the data is mastered. What is the best way to do this? In the recent webcast: Reduce ERP consolidation Risks with Oracle Master Data Management we outlined 3 key guidelines: #1: Consolidate your Product Data#2: Consolidate your Customer, Supplier (Party Data) #3: Consolidate your Financial Data Together these help customers achieve reduced risk, better customer intimacy, reducing inventory levels, elimination of product variations, and finally a single master chart of accounts. In the case of Oracle's customer Zebra Technologies, they were able to consolidate over 140 applications by mastering their data. Ultimately this gave them 60% cost savings for the year on IT spend. Oracle’s Solution for ERP Consolidation: Master Data Management Oracle's enterprise master data management (MDM) can play a big role in ERP consolidation. It includes a set of products that consolidates and maintains complete, accurate, and authoritative master data across the enterprise and distributes this master information to all operational and analytical applications as a shared service. It’s optimized to work with any application source (not just Oracle’s) and can integrate using technology from Oracle Fusion Middleware (i.e. GoldenGate for data synchronization and real-time replication or ODI with its E-LT optimized bulk data and transformation capability). In addition especially for ERP consolidation use cases it’s important to leverage the AIA and SOA capabilities as part of Fusion Middleware to connect these multiple applications together and relay the data into the correct hub. Oracle’s MDM strategy is a unique offering in the industry, one that has common elements across the top and bottom in Middleware, BI/DW, Engineered systems combined with Enterprise Data Quality to enable comprehensive Data Governance at all levels. In addition, Oracle MDM provides the best-in-class capabilities to master all variations of data, including customer, supplier, product, financial data. But ultimately at the center of Oracle MDM is your data, making it more trusted, making it secure and accessible as part of a role-based approach, and getting it to make sense to you in any situation, whether it’s a specific ERP process like we talked about or something that is custom to your organization. To learn more about these techniques in ERP consolidation watch our webcast or goto our Oracle MDM website at www.oracle.com/goto/mdm

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  • Jumpstart Fusion Middleware projects with Oracle User Productivity Kit

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Missed our webinar on how Oracle UPK can reduce your project timeline by more than 10%?  View the playback and discover how to successfully build, deploy, and manage custom applications built with Fusion Middleware using Oracle User Productivity Kit!  Oracle UPK develops standards, processes, and designs the right solution for Oracle SOA Suite, WebCenter, Web 2.0, and Business Process Management tool users. By using Oracle UPK organizations can reduce implementation costs, increase user adoption, and shorten time to deployment of custom applications built with Fusion Middleware.  View this webcast and learn how Oracle UPK: Reduces standardization effort costs by 75% Drives standardization and adoption of ITIL processes Brings products to market faster with rapid custom application development Increases user adoption and productivity rate  For more information on Oracle UPK, visit the resource center. 

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  • Modify actions when battery is critically low?

    - by Bjarke Freund-Hansen
    I am running ubuntu (not xubuntu!) and am using xfce4 on my laptop. When my laptop battery is critically low, ubuntu/xfce4 performs some action (perhaps hibernate?) which causes my laptop to shut down. However when I start it again, it never comes up. I don't even get BIOS or anything on the screen, it is completely black. The only way to get it back up is to take it apart, remove the internal cmos battery as well as the main battery, wait a few minutes, and put it back together. Obeviously this is not optimal. How do I disable all actions when the battery is critically low? I would rather have it run out of power, than ending up in this error condition. Thanks in advance. :)

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  • Bad Data is Really the Monster

    - by Dain C. Hansen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Bad Data is really the monster – is an article written by Bikram Sinha who I borrowed the title and the inspiration for this blog. Sinha writes: “Bad or missing data makes application systems fail when they process order-level data. One of the key items in the supply-chain industry is the product (aka SKU). Therefore, it becomes the most important data element to tie up multiple merchandising processes including purchase order allocation, stock movement, shipping notifications, and inventory details… Bad data can cause huge operational failures and cost millions of dollars in terms of time, resources, and money to clean up and validate data across multiple participating systems. Yes bad data really is the monster, so what do we do about it? Close our eyes and hope it stays in the closet? We’ve tacked this problem for some years now at Oracle, and with our latest introduction of Oracle Enterprise Data Quality along with our integrated Oracle Master Data Management products provides a complete, best-in-class answer to the bad data monster. What’s unique about it? Oracle Enterprise Data Quality also combines powerful data profiling, cleansing, matching, and monitoring capabilities while offering unparalleled ease of use. What makes it unique is that it has dedicated capabilities to address the distinct challenges of both customer and product data quality – [different monsters have different needs of course!]. And the ability to profile data is just as important to identify and measure poor quality data and identify new rules and requirements. Included are semantic and pattern-based recognition to accurately parse and standardize data that is poorly structured. Finally all of the data quality components are integrated with Oracle Master Data Management, including Oracle Customer Hub and Oracle Product Hub, as well as Oracle Data Integrator Enterprise Edition and Oracle CRM. Want to learn more? On Tuesday Nov 15th, I invite you to listen to our webcast on Reduce ERP consolidation risks with Oracle Master Data Management I’ll be joined by our partner iGate Patni and be talking about one specific way to deal with the bad data monster specifically around ERP consolidation. Look forward to seeing you there!

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  • Missed OpenWorld 2011 or JavaOne? See the Key Announcements Today

    - by Dain C. Hansen
    Learn more about Oracle OpenWorld and JavaOne Key Announcements through our six On Demand Webcasts or Podcasts. Your time is precious and you can't make time to watch all keynotes and sessions on demand. Want to get a concise overview on the Oracle OpenWorld and JavaOne key announcements? Presented by Oracle experts in EMEA, these six webcasts will help you decide which keynotes, general or solution sessions on Oracle OpenWorld and JavaOne could be of more interest to you. Six informative, on-demand sessions are available as podcasts and webcasts, on Oracle Hardware and Software, each taking just 15-20 minutes. Be updated in an hour on Oracle OpenWorld on… Oracle Exadata and Exalogic Engineered Systems with Oracle Applications Oracle Exalytics Business Intelligence Machine, the industry's first in-memory hardware and software system Oracle Big Data Appliance, the end-to-end solution for Big Data Oracle Enterprise Manager 12c, the industry's first solution to combine management of the full Oracle stack with complete enterprise cloud lifecycle management Oracle Fusion Applications, a complete suite with 100+ modules Oracle Public Cloud with subscription-based, self-service access to Oracle Fusion Applications, Oracle Fusion Middleware and Oracle Database Watch the Six JavaOne Key Announcement Webcasts anywhere you can access the Internet and learn more about: Plans for advancing the Java Platform, Standard Edition (Java SE) and an update on Java SE 8 Plans announced for the evolution Java Platform, Micro Edition Availability of JavaFX 2.0 The NetBeans IDE Availability for Windows, Mac, Linux and Oracle Solaris Latest developments in the evolution of Java Platform, Enterprise Edition (Java EE). Oracle Java Cloud Service. Follow other informative, on-demand sessions on Oracle Hardware and Software on topics like Cloud, Exadata, Exalogic, Exalytics, Big Data Appliance, Enterprise Manager 12c, Hardware - SuperCluster, Server - and Storage, Oracle Fusion Applications Register now!

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  • Oracle Retail Industry Forum Europe 2014 – Registration Now Open!

    - by Marie-Christin Hansen-Oracle
    We are delighted to announce that registration for the 4th annual Oracle Retail Industry Forum Europe (ORIF Europe) is now open. The event is being held from 10-11 September at the Renaissance St Pancras Hotel in London. ORIF Europe is a must attend event for Oracle Retail customers, retailers who are about to embark on an Oracle implementation, or for those who simply wish to learn more about Oracle Retail solutions and how they support the provision of commerce anywhere. Further details will be announced over the coming weeks, but already confirmed as speakers are: Paul Hornby, Head of eCommerce at Shop Direct, who will discuss the company’s ambitions, challenges faced and the strategy undertaken by the team in driving the business from a catalogue-based to a web-based commerce business. The session will reveal how Shop Direct and Oracle Retail are working together to achieve the transformation of this business into a world-class digital retailer, by building a foundation for future growth for each of its individual brands and target markets. Kate Ancketill, CEO and Founder of GDR Creative Intelligence who will illustrate what best-in-market 'Access Anywhere' retail looks like. From individual retail and next generation personalisation of in-store service, to the land grab for delivery innovation, cutting edge brands are 'training' consumers to check into stores in exchange for concrete benefits. Kate will explore the opportunity this is opening up across the retail landscape. Register for the Oracle Retail Industry Forum today to secure your place.

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  • In-Store Innovations with Oracle Retail 14

    - by Marie-Christin Hansen-Oracle
    In this latest video from our demo series filmed at the 2014 NRF BIG Show in New York, Master Principal Consultant Rachel Staniland details innovations in Oracle Retail Stores Solutions. Oracle Retail Stores Solutions provide a brand platform and enable true multichannel retailing. The solution gives retailers improved visibility into store inventory, which both reduces store operating costs and improves the level of customer service offered in-store through store associates. In the below video, Rachel Staniland talks about Oracle Retail’s new tablet POS, coming out the Oracle Retail 14 release, as well innovations made across Store Inventory Management and Point-of-Service solutions. Access more information on Oracle Retail Stores Solutions.

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  • Join the SOA and BPM Customer Insight Series

    - by Dain C. Hansen
    Summer is here! So put on your shades, kick back by the pool and watch the latest SOA and BPM customer insight series from Oracle. You’ll hear directly from some of Oracle’s most well respected customers across a range of deployments, industries, and use cases. You’ve heard us tell you the advantages of Oracle SOA and Oracle BPM. But this time, listen to what our customers are saying: See Rain Fletcher, VP of Application Development and Architecture at Choice Hotels, describe how they successfully made the transition from a complex legacy environment into a faster time-to-market shared services infrastructure as they implemented their event-driven Google API project. Listen to the County of San Joaquin, California discuss how they transformed to a services-oriented architecture and business process management platform to gain efficiency and greater visibility of mission critical information important to citizen public safety. Hear from Eaton, a global power management company, review innovative strategies for a successful application integration implementation, specifically the advantages of transitioning from TIBCO to using Oracle SOA and Oracle Fusion Applications.  Learn how Nets Denmark A/S implemented Oracle Unified Business Process Management Suite in just five months. Review the implementation overview from start to production, including integration with legacy systems. And finally, listen to Farmers Insurance share their SOA reference architecture as well as a timeline for how their services were deployed as well as the benefits for moving to an Oracle SOA-based application infrastructure.  Don’t miss the webcast series. Catch the first one on June 21st at 10AM PST with Rain Fletcher from Choice Hotels, and Bruce Tierney, Director Oracle SOA Suite. Register today!

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  • Kinect office demo ideas

    - by Tedd Hansen
    I'm thinking of placing a Kinect (connected to a PC) in the office and have something fun on it. Just a small thing people can interact with. Basically I get a depthmap (image) and a color image from the Kinect which I can analyze and do stuff with. My limited imagination came up with: Count people passing by. Measure average width of people passing by. Some ball with physics people can play with. Audible alert when someone is walking too fast. Anyone have any good ideas? :)

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  • After 10 Years, MySQL Still the Right Choice for ScienceLogic's "Best Network Monitoring System on the Planet"

    - by Rebecca Hansen
    ScienceLogic has a pretty fantastic network monitoring appliance.  So good in fact that InfoWorld gave it their "2013 Best Network Monitoring System on the Planet" award.  Inside their "ultraflexible, ultrascalable, carrier-grade" enterprise appliance, ScienceLogic relies on MySQL and has since their start in 2003.  Check out some of the things they've been able to do with MySQL and their reasons for continuing to use MySQL in these highlights from our new MySQL ScienceLogic case study. Science Logic's larger customers use their appliance to monitor and manage  20,000+ devices, each of which generates a steady stream of data and a workload that is 85% write. On a large system, the MySQL database: Averages 8,000 queries every second or about 1 billion queries a day Can reach 175,000 tables and up to 20 million rows in a single table Is 2 terabytes on average and up to 6 terabytes "We told our customers they could add more and more devices. With MySQL, we haven't had any problems. When our customers have problems, we get calls. Not getting calls is a huge benefit." Matt Luebke, ScienceLogic Chief Software Architect.? ScienceLogic was approached by a number of Big Data / NoSQL vendors, but decided against using a NoSQL-only solution. Said Matt, "There are times when you really need SQL. NoSQL can't show me the top 10 users of CPU, or show me the bottom ten consumer of hard disk. That's why we weren't interested in changing and why we are very interested in MySQL 5.6. It's great that it can do relational and key-value using memcached." The ScienceLogic team is very cautious about putting only very stable technology into their product, and according to Matt, MySQL has been very stable: "We've been using MySQL for 10 years and we have never had any reliability problems. Ever." ScienceLogic now uses SSDs for their write-intensive appliance and that change alone has helped them achieve a 5x performance increase. Learn more>> ScienceLogic MySQL Case Study MySQL 5.6 InnoDB Compression options for better SSD performance Tuning MySQL 5.6 for Great Product Performance - on demand webinar Developer and DBA Guide to MySQL 5.6 white paper Guide to MySQL and NoSQL: The Best of Both Worlds white paper

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  • Saudi Arabian Retail Distribution Business Ajlan & Bros Selects Oracle Commerce

    - by Marie-Christin Hansen
    Ajlan & Bros has selected Oracle Commerce in a bid to improve its customer engagement capabilities and drive its expansion plans. The large Middle Eastern retail distribution business, which specializes in the design, manufacture and supply of clothing across the Middle East, is seeking to expand its operations, which consist of a distribution network of more than 7,000 points of sale and represent more than 15 international brands. The business is aiming to build brand awareness globally with an interest in the European and American markets. Choosing Oracle Commerce will provide Ajlan & Bros with the capability to optimize each customer engagement, which will help to increase cross-channel promotion and improve a unified online, mobile and social experience for customers. The company will be able to leverage Oracle Commerce’s advanced marketing and personalization capabilities, with enhanced integrated search and content management functionality across its channels. The selection of Oracle Commerce followed an extensive evaluation of competitor solutions, with Oracle selected due to the solutions strong capabilities in cross-channel ecommerce and customer experience management, as well as a solid track record of maintaining best practice. Press release: Ajlan & Bros Selects Oracle Commerce to Support Expansion Strategy

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  • New Quiz! Is Your Business Set Up For Commerce Anywhere?

    - by Marie-Christin Hansen-Oracle
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We have a fun new quiz available that allows you to test whether your retail business truly delivers commerce anywhere! (How do we define commerce anywhere, you ask? Have a look!) The quiz assesses how your retail business is set up across the four pillars we believe are essential in providing your customers the shopping experience they require. It will allow you to understand how you need to align your systems in order to succeed at commerce anywhere. A few questions we ask: Do you individualize the shopping experience for each customer? Do you empower your business users with the right tools and insight, so they in turn can serve your customers better? Is your platform flexible and does it, for example, support both B2C and B2B business models from a single solution? Take the quiz now and find out! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Fusion CRM ISV program is gaining weight: Examples of certified add-on's

    - by Richard Lefebvre
    The Fusion CRM ISV program is gaining traction. Please find below few examples of the partners having certified their add-on's to seamlessly work on top of Oracle Fusion CRM. For more information, please contact richard[email protected] ·         Opportunity-to-Quote.  Big Machines now integrates seamlessly to Oracle Fusion CRM, enabling customers with complex products and services and multiple sales channels to streamline the entire opportunity-to-quote process, including product selection, configuration, pricing, quoting, and approval workflows.  Create a custom hyperlink in the Opportunity to invoke Big Machines CPQ application to create a quote and sync up with the Fusion CRM custom quote object using the CRUD operations. The quote can be updated using the custom button in the custom tab in the opportunity details. See: http://www.bigmachines.com/oracle.php  ·         SaaS Billing and Subscription Management.  Is your prospect/customer asking whether top billing partners support Fusion CRM?  Positioning an integrated CRM solution for billing usage and subscription based services?  Need to implement a billable solution on the Oracle Java Cloud Service?  Aria Systems and Zuora have recently engaged with Oracle to deepen their integrations to Fusion CRM and team with Oracle for joint opportunities.  ·         Google Apps, SharePoint, Email-CRM Integrations o   Do your prospects use Google Apps in their business operations?  A “Best of AppExchange” award winner recently completed their integration for Fusion CRM.  CirrusInsight plugs Fusion CRM web services directly into Gmail, allowing you to search existing opportunity or contact, provide account information, and create an interaction such as phone call, appointment, or email against a customer or contact in Fusion CRM directly from Gmail.  o   An EMEA / France based partner, Aryvart provides bi-directional synchronization of appointments and tasks between Google calendar and Oracle Fusion CRM. For customers, it means adopting Oracle Fusion CRM while continuing to use Google calendar for appointments. o   Looking to lower the barrier and expand in SharePoint accounts?  InFact Group (EMEA / France & Germany) provides Microsoft SharePoint Connector for Oracle Fusion CRM. With this solution, you can store documents attached to an opportunity, into Microsoft SharePoint repository. For customers, it means adopting Oracle Fusion CRM while continuing to collaborate across existing content management infrastructure. o   Need to connect to MacMail, GroupWise, or Outlook/Exchange?  Omni Technology is a partner whose Riva CRM Integration recently engaged for support Fusion CRM as a key platform. Migration Tools from competitive CRMs, to Oracle Fusion CRM.  Data Migration Tools from legacy CRMs, to Oracle Fusion CRM.  A partner with the tools and techniques to speed adoption, Conemis provides data integration tools to export data from legacy CRM, and import into Oracle Fusion CRM via WebServices APIs. For customers, it means reducing cost of data migration from legacy CRM system into Oracle Fusion CRM. 

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  • Oracle Fusion CRM Implementation Bootcamp for EMEA Systems Integrators - Paris July 24-26th

    - by Richard Lefebvre
    To support partner success and increase win potential with Fusion CRM, we are organizing a unique bootcamp on Fusion CRM intended for Oracle EMEA partners on July 24th to 26th. Join us for this outstanding Bootcamp and learn from Oracle Corporation in-depth know-how on Fusion CRM. The official announcement will be forthcoming, yet we wanted you to determine the appropriate candidate to attend this workshop. Further to this we will send the actual invitation to the selected candidate. Due to the limited number of seats, we will be limiting the number of registrations per SI company and will be selecting the participants. If you are interested to have one or more representatives of your company to attend this bootcamp, please send an email to richard[email protected] by June 18th indicating the name and email address of the participants you would like to nominate, ranked by priority. What will we cover: This Bootcamp presents the fundamental concepts of the Oracle Fusion CRM applications. It introduces you to each functional area of the product, how it is used, and what you need to consider when implementing it for an organization. While we do examine implementation considerations, we do not address the detailed steps of implementation. Instead, we direct you to the relevant resources to learn more. Topics covered: Fusion CRM Introduction Fusion CRM Security Introduction Fusion Functional Setup Manager Introduction Customer Model Introduction Customer Center Introduction Customer Data Management Introduction Marketing & Campaigns Introduction Lead Management Introduction Territory Management Introduction Territory Modeling Introduction with Exercise Opportunity Management Introduction Forecasting Introduction Analytics Introduction CRM For Microsoft Outlook Introduction Customizing with Composers Introduction Roundtable Discussions, and time for hands-on labs (day 2, 3, 4) Next Steps, available resources, ongoing learning path, partner environments, keeping in touch and feedback Bootcamp Goals: Enable a new Fusion CRM implementation team member to: Describe the scope of Oracle Fusion CRM applications Describe the basic security model Describe the customer model Perform common sales and marketing user transactions Access and navigate the Functional Setup Manager Model territories in Fusion CRM using sample business requirements Do necessary planning before implementing the offerings and options Describe the analytics available with the Fusion CRM product Describe the basic page customizations that can be done to meet business requirements Find documentation and other courses to assist in performing setup tasks Expectations: This Bootcamp program should prime the SI organization implementation consultants to attain the basic skills necessary to support a consulting practice in the delivery, scoping, pricing, and planning of your Fusion CRM Implementations. Oracle University will begin to offer additional deep skill training, starting this summer, designed to follow the Introduction Bootcamp. Participants will be expected to participate in labs, exercises, workshops and roundtable discussions with the Oracle Product Managers. Who should attend: This class is designed for your lead CRM Implementation consultants, those who will support your Fusion CRM consulting practice as it grows. These individuals may be members of a centre of excellence, or skills leadership office. The individual who is attending the bootcamp must have prior experience implementing a CRM solution. Intended Audience: Oracle Diamond, Platinum and Gold Level SIs (Top SIs) with specialization in Oracle Applications CRM implementations, with a commitment to achieving Fusion CRM Implementation Specialization. Commitment expressed through an investment in a Center of Excellence/Innovation Center for Fusion CRM Applications. Individuals who will support the implementation practice as it is forming and will deliver Fusion CRM On Premise and Cloud Services implementations. Functional practice leaders, the future Fusion Application Wizards within the SI's organization. This Bootcamp is designed for people who: Will deliver Fusion CRM implementations Have had little or no exposure to Fusion CRM applications Are familiar with at least one other CRM application Have a business analyst level of technical background Prerequisites: Please note, that participants will be asked to take self-service-trainings (video format) and pass the related assessments prior to joining the Bootcamp. Fees: This event is FREE of charge for Oracle partners. When: 24 July – 26 July, 2012 (8:30 - 18:00 each day, including the last day; with recommended but optional evening events on all three days from 18:00 - 20:00 hrs) Where: Paris, France (Location to be defined) Travel: To make your travel hassel free, we kindly suggest you to plan your arrival to Paris on July 23rd and your departure on the 27th. Agenda: The final agenda and registration details will be issued closer to the event date.  

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  • Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

    - by Richard Lefebvre
    Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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  • October in Review

    - by Richard Bingham
    With OpenWorld over October was time to get back to serious work for everyone, including the Fusion Applications Developer Relations team. Don't forget the OpenWorld content is still available, including presentation downloads, for a limited period of time so be sure to grab anything you found useful or take another scan for anything you might have missed. Of all the announcements, the continued evolution of the Oracle Cloud services for extending and integrating with Fusion Applications is increasing in popularity, and certainly the Cloud Marketplace is something we're becoming involved in. More details to follow. Fusion Concepts Last week Vik from our team started the new "Fusion Concepts" series of articles, providing those new to Fusion Applications an explanation of the architectural basics, with the aim to reduce the learning curve and lay the platform for more efficient and effective development. The series begun with an insightful first post on the different schemas that exist in the Fusion Applications database. Look out for upcoming posts on multi-lingual entities, profile options, look-ups and more. New Learning Resources Our YouTube channel continued to expand with more 'how to' videos on using page composer, extending the Simplified UI (aka FUSE), and integrating BI reports and analytics. Also the Oracle Learning Library is now well established as a central resource for knowledge, now with thousands of tutorials, videos, and documents. Of particular note are the great new extensibility-related videos added by the CRM Product Management team, including more on the ever-expanding capabilities of Application Composer. To see some examples of these search using keyword 'customization' or the product 'Sales Cloud'. Finally on learning resources, as Oliver mentioned the Oracle Press book on Fusion Application Customization and Extensibility is now available for pre-order on Amazon (due out 1st Jan). Out And About October also saw us attend the annual Apps Conference held by the UK Oracle User Group in London. Interestingly there was an Applications Transformation stream of sessions and content that included Fusion Applications with all the latest in the Oracle Applications evolution, as always focused around the three tenets of social, mobile, and cloud. Read more in Richard's post-event write up. Other teams around Oracle have also been busy. Angelo from the Platform Technical Services group has done quite a bit of work using web services with Fusion SaaS and has published many interesting findings on his blog. It's definitely recommended reading if you are working on any related integration projects. The middleware-for-applications group has built a new tool called "AppAdvantage" offering an online assessment of your use of Fusion Middleware technologies with Oracle Applications. As the popularity of integrating cloud applications with on-premises systems continued to grow, leveraging existing middleware technologies (and licenses) to support the integration solution is likely to be of paramount importance. Similarly the "Build Enterprise Application Extensions with Ease" section of the related webpage has AppsUX director Killan Evers speaking about customization using the composer tools. Both are useful resources for those just getting started with a move to Fusion Applications. The Oracle A-Team, specialists in middleware technical architecture, always publish superb content via their 'chronicles' site, now with a substantial amount specifically related to Fusion Applications. Click on the Fusion Applications menu on the top right of their homepage to see more. Last month of particular note was an article on customizing the timeout pop-up message that shows to inactive users, providing design-time insight and easy-to-follow steps. Finally if you're looking at using Oracle Middleware and Cloud to tailor and extend your applications then you may also be interested in this new blog post on the roadmap for Oracle SOA and the latest on-demand Cloud Development webcast.

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  • HP Jetdirect 175x and HP Officejet K7103 printsharing

    - by Richard
    I have managed to get this setup working , but it is very unreliable and either the printserver or the printer seem to crash and wont respond after 1 or 2 prints, although I am able to still access the web config of the 175x. I had a similar problem with a linksys wireless print server with the same problem and assumed that a HP print server would do the job better...grrrr!! Anybody any ideas what to do next? It is not possible to flash the printserver, nor the printer as far as I know, so I assume I have some iffy settings in the print server config somewhre. All our users are W7 or Vista BTW. Cheers Richard

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  • Podcast Show Notes: The Red Room Interview &ndash; Part 2

    - by Bob Rhubart
    Room bloggers Sean Boiling, Richard Ward, and Mervin Chaing bring their in-the-trenches perspective to the conversation once again in this week’s edition of the OTN ArchBeat Podcast. Listen. (Missed last week? No problemo: Listen to Part 1) In this segment the conversation turns to SOA governance and balancing the need for reuse against the need for speed.  It’s no mystery that many people react to the term “SOA Governance” in much the same way as they would to the sound of Darth Vader’s respirator. But Mervin explains how a simple change in terminology can go a long way toward lowering blood pressure. Those interested in connecting with Sean, Richard, or Mervin can do so via the links listed below: Sean Boiling - Sales Consulting Manager for Oracle Fusion Middleware LinkedIn | Twitter | Blog Richard Ward - SOA Channel Development Manager at Oracle LinkedIn | Blog Mervin Chiang - Consulting Principal at Leonardo Consulting LinkedIn | Twitter | Blog And you’ll find the complete list of the Red Room SOA Best Practice Posts in last week’s show notes. The third and final segment of the Red Room series runs next week.  I have enough material from the original interview for a fourth program,  but it’ll have to wait. Also, as mentioned last week, the podcast name change is now complete, from Arch2Arch, to ArchBeat. As WPBH-TV9 weatherman Phil Connors says, “Anything different is good.”   Technorati Tags: archbeat,podcast. arch2arch,soa,soa governance,oracle,otn Flickr Tags: archbeat,podcast. arch2arch,soa,soa governance,oracle,otn

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  • .Net Rocks Visual Studio 2010 Road Trip coming to Raleigh, NC May 6th

    - by Jim Duffy
    Listen up .NET developers within 50 miles of Research Triangle Park, NC!  Take out that red, blue, green, black or any other color Sharpie marker you fancy and circle May 6th! Fellow Microsoft Regional Directors Carl Franklin and Richard Campbell are going to be bringing the .Net Rocks Visual Studio 2010 Road Trip to town. What’s that you say, you’ve never been to a .Net Rocks Road Trip event and don’t know what to expect? Let me help with that. I stol… uhhh… I mean I was “inspired” by some content I found on the event information page. “Carl and Richard are loading up the DotNetMobile (a 30 foot RV) and driving to your town again to show off their favorite bits of Visual Studio 2010 and .NET 4.0! Richard talks about Web load testing and Carl talks about Silverlight 4.0 and multimedia. And to make the night even more fun, we’re going to bring a mystery rock star from the Visual Studio world to the event and interview them for a special .NET Rocks Road Trip show series. Along the way we’ll be giving away some great prizes, showing off some awesome technology and having a ton of laughs. So come out to the most fun you can have in a geeky evening – and learn a few things along the way about web load testing and Silverlight 4!“   I know I’ll be there so what are you waiting for? Head over to the event registration page and sign up today! Have a day. :-|

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  • Large Users Profile - Windows 7 - Machine running slowly

    - by Richard
    I have the MD of a client of ours who has a Windows 7 Profile that is currently 14GB thanks to Videos/Music and Documents. The first thing we did was to switch from roaming to local. What I need to know is now the profile is local am I wasting my time by reducing it any further? Does it really make a difference to performance having a large local user profile? Only the 4GB outlook ost that talks to the network frequently. Thanks in advance.... Richard

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  • Devoxx UK JCP & Adopt-a-JSR activities

    - by Heather VanCura
    Devoxx UK starts this week!  The JCP Program is organizing many activities throughout the conference, including some tables in the Hackergarten area on 12-13 June.  Topics include Java EE, Data Grids, Java SE 8 (Lambdas and Date & Time API), Money & Currency API and OpenJDK.  We will have two book signings by Richard Warburton and Peter Pilgrim during the Hackergarten - free signed copy of their books at these times - first come, first served (limited quantities available).  Thursday night is the party and the Birds of a Feather (BoF) sessions - come with your favorite questions and topics related to the JCP, Adopt-a-JSR and Adopt OpenJDK Programs!  See below for the schedule of activities; I will fill in details for each session tomorrow.    Thursday 12 June 10:20 - 12:50 Java EE -- Arun Gupta 13:30-17:00 Lambdas/Date & Time API --Richard Warburton & Raoul-Gabriel Urma (also a book signing with Richard Warburon during the afternoon break) 14:30-17:30 Data Grids - Peter Lawrey 14:30-18:00 Money & Currency -- Anatole Tresch 18:45 Adopt OpenJDK BoF session (Java EE BoF runs concurrently) 19:45 JCP & Adopt-a-JSR BoF session Friday 13 June 10:20-13:00 OpenJDK -- Mani Sarkar  10:20- 14:30 Money & Currency -- Anatole Tresch 10:20 - 13:00 Java EE -- Peter Pilgrim 13:00-13:30 Peter Pilgrim Java EE 7 Book signing sponsored by JCP @ lunch time 13:30 - 15:30 JCP.Next/JSR 364 -- Heather VanCura

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  • I would like to know if someone has applescript to loop al my stickynotes and put it in a textfile

    - by Richard
    I have been meaning to do this for a while, but I never got around to do it. The problem is that I have to do research how applescript works. Anyway, I have now collected over 200 snippets for my programming, but I need to sort them out Putting them all in a textfile with some obvious breaks inbetween I could sort them and tag them for another snippet programm. This is my first question here, so I hope I am at the right place, maybe stack overflow is also a good place to ask Thanks in advannce, if someone already has done this or knows how to do this Richard

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  • Microsoft InTune in a SBS2008 Environment

    - by Richard Craddock
    I'm looking into using InTune and Office 365, mainly for the licensing benefits it brings but also because our company is moving to having more users based around the globe and I feel it will make managing the computers easier. Currently we have a SBS2008 (Premium) server running Exchange and File and Print which I need to keep for File and Print (Exchange can move to Office 365). I cant find any information on how the AD is synchronized between InTune and the SBS server (as users will still needs access control to file shares on the SBS server). Does anyone have any experience in doing this or even know if its possible? Richard

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