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  • SQL Server Optimizer Malfunction?

    - by Tony Davis
    There was a sharp intake of breath from the audience when Adam Machanic declared the SQL Server optimizer to be essentially "stuck in 1997". It was during his fascinating "Query Tuning Mastery: Manhandling Parallelism" session at the recent PASS SQL Summit. Paraphrasing somewhat, Adam (blog | @AdamMachanic) offered a convincing argument that the optimizer often delivers flawed plans based on assumptions that are no longer valid with today’s hardware. In 1997, when Microsoft engineers re-designed the database engine for SQL Server 7.0, SQL Server got its initial implementation of a cost-based optimizer. Up to SQL Server 2000, the developer often had to deploy a steady stream of hints in SQL statements to combat the occasionally wilful plan choices made by the optimizer. However, with each successive release, the optimizer has evolved and improved in its decision-making. It is still prone to the occasional stumble when we tackle difficult problems, join large numbers of tables, perform complex aggregations, and so on, but for most of us, most of the time, the optimizer purrs along efficiently in the background. Adam, however, challenged further any assumption that the current optimizer is competent at providing the most efficient plans for our more complex analytical queries, and in particular of offering up correctly parallelized plans. He painted a picture of a present where complex analytical queries have become ever more prevalent; where disk IO is ever faster so that reads from disk come into buffer cache faster than ever; where the improving RAM-to-data ratio means that we have a better chance of finding our data in cache. Most importantly, we have more CPUs at our disposal than ever before. To get these queries to perform, we not only need to have the right indexes, but also to be able to split the data up into subsets and spread its processing evenly across all these available CPUs. Improvements such as support for ColumnStore indexes are taking things in the right direction, but, unfortunately, deficiencies in the current Optimizer mean that SQL Server is yet to be able to exploit properly all those extra CPUs. Adam’s contention was that the current optimizer uses essentially the same costing model for many of its core operations as it did back in the days of SQL Server 7, based on assumptions that are no longer valid. One example he gave was a "slow disk" bias that may have been valid back in 1997 but certainly is not on modern disk systems. Essentially, the optimizer assesses the relative cost of serial versus parallel plans based on the assumption that there is no IO cost benefit from parallelization, only CPU. It assumes that a single request will saturate the IO channel, and so a query would not run any faster if we parallelized IO because the disk system simply wouldn’t be able to handle the extra pressure. As such, the optimizer often decides that a serial plan is lower cost, often in cases where a parallel plan would improve performance dramatically. It was challenging and thought provoking stuff, as were his techniques for driving parallelism through query logic based on subsets of rows that define the "grain" of the query. I highly recommend you catch the session if you missed it. I’m interested to hear though, when and how often people feel the force of the optimizer’s shortcomings. Barring mistakes, such as stale statistics, how often do you feel the Optimizer fails to find the plan you think it should, and what are the most common causes? Is it fighting to induce it toward parallelism? Combating unexpected plans, arising from table partitioning? Something altogether more prosaic? Cheers, Tony.

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  • The long road to bug-free software

    - by Tony Davis
    The past decade has seen a burgeoning interest in functional programming languages such as Haskell or, in the Microsoft world, F#. Though still on the periphery of mainstream programming, functional programming concepts are gradually seeping into the imperative C# language (for example, Lambda expressions have their root in functional programming). One of the more interesting concepts from functional programming languages is the use of formal methods, the lofty ideal behind which is bug-free software. The idea is that we write a specification that describes exactly how our function (say) should behave. We then prove that our function conforms to it, and in doing so have proved beyond any doubt that it is free from bugs. All programmers already use one form of specification, specifically their programming language's type system. If a value has a specific type then, in a type-safe language, the compiler guarantees that value cannot be an instance of a different type. Many extensions to existing type systems, such as generics in Java and .NET, extend the range of programs that can be type-checked. Unfortunately, type systems can only prevent some bugs. To take a classic problem of retrieving an index value from an array, since the type system doesn't specify the length of the array, the compiler has no way of knowing that a request for the "value of index 4" from an array of only two elements is "unsafe". We restore safety via exception handling, but the ideal type system will prevent us from doing anything that is unsafe in the first place and this is where we start to borrow ideas from a language such as Haskell, with its concept of "dependent types". If the type of an array includes its length, we can ensure that any index accesses into the array are valid. The problem is that we now need to carry around the length of arrays and the values of indices throughout our code so that it can be type-checked. In general, writing the specification to prove a positive property, even for a problem very amenable to specification, such as a simple sorting algorithm, turns out to be very hard and the specification will be different for every program. Extend this to writing a specification for, say, Microsoft Word and we can see that the specification would end up being no simpler, and therefore no less buggy, than the implementation. Fortunately, it is easier to write a specification that proves that a program doesn't have certain, specific and undesirable properties, such as infinite loops or accesses to the wrong bit of memory. If we can write the specifications to prove that a program is immune to such problems, we could reuse them in many places. The problem is the lack of specification "provers" that can do this without a lot of manual intervention (i.e. hints from the programmer). All this might feel a very long way off, but computing power and our understanding of the theory of "provers" advances quickly, and Microsoft is doing some of it already. Via their Terminator research project they have started to prove that their device drivers will always terminate, and in so doing have suddenly eliminated a vast range of possible bugs. This is a huge step forward from saying, "we've tested it lots and it seems fine". What do you think? What might be good targets for specification and verification? SQL could be one: the cost of a bug in SQL Server is quite high given how many important systems rely on it, so there's a good incentive to eliminate bugs, even at high initial cost. [Many thanks to Mike Williamson for guidance and useful conversations during the writing of this piece] Cheers, Tony.

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  • The long road to bug-free software

    - by Tony Davis
    The past decade has seen a burgeoning interest in functional programming languages such as Haskell or, in the Microsoft world, F#. Though still on the periphery of mainstream programming, functional programming concepts are gradually seeping into the imperative C# language (for example, Lambda expressions have their root in functional programming). One of the more interesting concepts from functional programming languages is the use of formal methods, the lofty ideal behind which is bug-free software. The idea is that we write a specification that describes exactly how our function (say) should behave. We then prove that our function conforms to it, and in doing so have proved beyond any doubt that it is free from bugs. All programmers already use one form of specification, specifically their programming language's type system. If a value has a specific type then, in a type-safe language, the compiler guarantees that value cannot be an instance of a different type. Many extensions to existing type systems, such as generics in Java and .NET, extend the range of programs that can be type-checked. Unfortunately, type systems can only prevent some bugs. To take a classic problem of retrieving an index value from an array, since the type system doesn't specify the length of the array, the compiler has no way of knowing that a request for the "value of index 4" from an array of only two elements is "unsafe". We restore safety via exception handling, but the ideal type system will prevent us from doing anything that is unsafe in the first place and this is where we start to borrow ideas from a language such as Haskell, with its concept of "dependent types". If the type of an array includes its length, we can ensure that any index accesses into the array are valid. The problem is that we now need to carry around the length of arrays and the values of indices throughout our code so that it can be type-checked. In general, writing the specification to prove a positive property, even for a problem very amenable to specification, such as a simple sorting algorithm, turns out to be very hard and the specification will be different for every program. Extend this to writing a specification for, say, Microsoft Word and we can see that the specification would end up being no simpler, and therefore no less buggy, than the implementation. Fortunately, it is easier to write a specification that proves that a program doesn't have certain, specific and undesirable properties, such as infinite loops or accesses to the wrong bit of memory. If we can write the specifications to prove that a program is immune to such problems, we could reuse them in many places. The problem is the lack of specification "provers" that can do this without a lot of manual intervention (i.e. hints from the programmer). All this might feel a very long way off, but computing power and our understanding of the theory of "provers" advances quickly, and Microsoft is doing some of it already. Via their Terminator research project they have started to prove that their device drivers will always terminate, and in so doing have suddenly eliminated a vast range of possible bugs. This is a huge step forward from saying, "we've tested it lots and it seems fine". What do you think? What might be good targets for specification and verification? SQL could be one: the cost of a bug in SQL Server is quite high given how many important systems rely on it, so there's a good incentive to eliminate bugs, even at high initial cost. [Many thanks to Mike Williamson for guidance and useful conversations during the writing of this piece] Cheers, Tony.

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  • Concurrent Affairs

    - by Tony Davis
    I once wrote an editorial, multi-core mania, on the conundrum of ever-increasing numbers of processor cores, but without the concurrent programming techniques to get anywhere near exploiting their performance potential. I came to the.controversial.conclusion that, while the problem loomed for all procedural languages, it was not a big issue for the vast majority of programmers. Two years later, I still think most programmers don't concern themselves overly with this issue, but I do think that's a bigger problem than I originally implied. Firstly, is the performance boost from writing code that can fully exploit all available cores worth the cost of the additional programming complexity? Right now, with quad-core processors that, at best, can make our programs four times faster, the answer is still no for many applications. But what happens in a few years, as the number of cores grows to 100 or even 1000? At this point, it becomes very hard to ignore the potential gains from exploiting concurrency. Possibly, I was optimistic to assume that, by the time we have 100-core processors, and most applications really needed to exploit them, some technology would be around to allow us to do so with relative ease. The ideal solution would be one that allows programmers to forget about the problem, in much the same way that garbage collection removed the need to worry too much about memory allocation. From all I can find on the topic, though, there is only a remote likelihood that we'll ever have a compiler that takes a program written in a single-threaded style and "auto-magically" converts it into an efficient, correct, multi-threaded program. At the same time, it seems clear that what is currently the most common solution, multi-threaded programming with shared memory, is unsustainable. As soon as a piece of state can be changed by a different thread of execution, the potential number of execution paths through your program grows exponentially with the number of threads. If you have two threads, each executing n instructions, then there are 2^n possible "interleavings" of those instructions. Of course, many of those interleavings will have identical behavior, but several won't. Not only does this make understanding how a program works an order of magnitude harder, but it will also result in irreproducible, non-deterministic, bugs. And of course, the problem will be many times worse when you have a hundred or a thousand threads. So what is the answer? All of the possible alternatives require a change in the way we write programs and, currently, seem to be plagued by performance issues. Software transactional memory (STM) applies the ideas of database transactions, and optimistic concurrency control, to memory. However, working out how to break down your program into sufficiently small transactions, so as to avoid contention issues, isn't easy. Another approach is concurrency with actors, where instead of having threads share memory, each thread runs in complete isolation, and communicates with others by passing messages. It simplifies concurrent programs but still has performance issues, if the threads need to operate on the same large piece of data. There are doubtless other possible solutions that I haven't mentioned, and I would love to know to what extent you, as a developer, are considering the problem of multi-core concurrency, what solution you currently favor, and why. Cheers, Tony.

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  • The clock hands of the buffer cache

    - by Tony Davis
    Over a leisurely beer at our local pub, the Waggon and Horses, Phil Factor was holding forth on the esoteric, but strangely poetic, language of SQL Server internals, riddled as it is with 'sleeping threads', 'stolen pages', and 'memory sweeps'. Generally, I remain immune to any twinge of interest in the bowels of SQL Server, reasoning that there are certain things that I don't and shouldn't need to know about SQL Server in order to use it successfully. Suddenly, however, my attention was grabbed by his mention of the 'clock hands of the buffer cache'. Back at the office, I succumbed to a moment of weakness and opened up Google. He wasn't lying. SQL Server maintains various memory buffers, or caches. For example, the plan cache stores recently-used execution plans. The data cache in the buffer pool stores frequently-used pages, ensuring that they may be read from memory rather than via expensive physical disk reads. These memory stores are classic LRU (Least Recently Updated) buffers, meaning that, for example, the least frequently used pages in the data cache become candidates for eviction (after first writing the page to disk if it has changed since being read into the cache). SQL Server clearly needs some mechanism to track which pages are candidates for being cleared out of a given cache, when it is getting too large, and it is this mechanism that is somewhat more labyrinthine than I previously imagined. Each page that is loaded into the cache has a counter, a miniature "wristwatch", which records how recently it was last used. This wristwatch gets reset to "present time", each time a page gets updated and then as the page 'ages' it clicks down towards zero, at which point the page can be removed from the cache. But what is SQL Server is suffering memory pressure and urgently needs to free up more space than is represented by zero-counter pages (or plans etc.)? This is where our 'clock hands' come in. Each cache has associated with it a "memory clock". Like most conventional clocks, it has two hands; one "external" clock hand, and one "internal". Slava Oks is very particular in stressing that these names have "nothing to do with the equivalent types of memory pressure". He's right, but the names do, in that peculiar Microsoft tradition, seem designed to confuse. The hands do relate to memory pressure; the cache "eviction policy" is determined by both global and local memory pressures on SQL Server. The "external" clock hand responds to global memory pressure, in other words pressure on SQL Server to reduce the size of its memory caches as a whole. Global memory pressure – which just to confuse things further seems sometimes to be referred to as physical memory pressure – can be either external (from the OS) or internal (from the process itself, e.g. due to limited virtual address space). The internal clock hand responds to local memory pressure, in other words the need to reduce the size of a single, specific cache. So, for example, if a particular cache, such as the plan cache, reaches a defined "pressure limit" the internal clock hand will start to turn and a memory sweep will be performed on that cache in order to remove plans from the memory store. During each sweep of the hands, the usage counter on the cache entry is reduced in value, effectively moving its "last used" time to further in the past (in effect, setting back the wrist watch on the page a couple of hours) and increasing the likelihood that it can be aged out of the cache. There is even a special Dynamic Management View, sys.dm_os_memory_cache_clock_hands, which allows you to interrogate the passage of the clock hands. Frequently turning hands equates to excessive memory pressure, which will lead to performance problems. Two hours later, I emerged from this rather frightening journey into the heart of SQL Server memory management, fascinated but still unsure if I'd learned anything that I'd put to any practical use. However, I certainly began to agree that there is something almost Tolkeinian in the language of the deep recesses of SQL Server. Cheers, Tony.

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  • Custom fail2ban Filter

    - by Michael Robinson
    In my quest to block excessive failed phpMyAdmin login attempts with fail2ban, I've created a script that logs said failed attempts to a file: /var/log/phpmyadmin_auth.log Custom log The format of the /var/log/phpmyadmin_auth.log file is: phpMyadmin login failed with username: root; ip: 192.168.1.50; url: http://somedomain.com/phpmyadmin/index.php phpMyadmin login failed with username: ; ip: 192.168.1.50; url: http://192.168.1.48/phpmyadmin/index.php Custom filter [Definition] # Count all bans in the logfile failregex = phpMyadmin login failed with username: .*; ip: <HOST>; phpMyAdmin jail [phpmyadmin] enabled = true port = http,https filter = phpmyadmin action = sendmail-whois[name=HTTP] logpath = /var/log/phpmyadmin_auth.log maxretry = 6 The fail2ban log contains: 2012-10-04 10:52:22,756 fail2ban.server : INFO Stopping all jails 2012-10-04 10:52:23,091 fail2ban.jail : INFO Jail 'ssh-iptables' stopped 2012-10-04 10:52:23,866 fail2ban.jail : INFO Jail 'fail2ban' stopped 2012-10-04 10:52:23,994 fail2ban.jail : INFO Jail 'ssh' stopped 2012-10-04 10:52:23,994 fail2ban.server : INFO Exiting Fail2ban 2012-10-04 10:52:24,253 fail2ban.server : INFO Changed logging target to /var/log/fail2ban.log for Fail2ban v0.8.6 2012-10-04 10:52:24,253 fail2ban.jail : INFO Creating new jail 'ssh' 2012-10-04 10:52:24,253 fail2ban.jail : INFO Jail 'ssh' uses poller 2012-10-04 10:52:24,260 fail2ban.filter : INFO Added logfile = /var/log/auth.log 2012-10-04 10:52:24,260 fail2ban.filter : INFO Set maxRetry = 6 2012-10-04 10:52:24,261 fail2ban.filter : INFO Set findtime = 600 2012-10-04 10:52:24,261 fail2ban.actions: INFO Set banTime = 600 2012-10-04 10:52:24,279 fail2ban.jail : INFO Creating new jail 'ssh-iptables' 2012-10-04 10:52:24,279 fail2ban.jail : INFO Jail 'ssh-iptables' uses poller 2012-10-04 10:52:24,279 fail2ban.filter : INFO Added logfile = /var/log/auth.log 2012-10-04 10:52:24,280 fail2ban.filter : INFO Set maxRetry = 5 2012-10-04 10:52:24,280 fail2ban.filter : INFO Set findtime = 600 2012-10-04 10:52:24,280 fail2ban.actions: INFO Set banTime = 600 2012-10-04 10:52:24,287 fail2ban.jail : INFO Creating new jail 'fail2ban' 2012-10-04 10:52:24,287 fail2ban.jail : INFO Jail 'fail2ban' uses poller 2012-10-04 10:52:24,287 fail2ban.filter : INFO Added logfile = /var/log/fail2ban.log 2012-10-04 10:52:24,287 fail2ban.filter : INFO Set maxRetry = 3 2012-10-04 10:52:24,288 fail2ban.filter : INFO Set findtime = 604800 2012-10-04 10:52:24,288 fail2ban.actions: INFO Set banTime = 604800 2012-10-04 10:52:24,292 fail2ban.jail : INFO Jail 'ssh' started 2012-10-04 10:52:24,293 fail2ban.jail : INFO Jail 'ssh-iptables' started 2012-10-04 10:52:24,297 fail2ban.jail : INFO Jail 'fail2ban' started When I issue: sudo service fail2ban restart fail2ban emails me to say ssh has restarted, but I receive no such email about my phpmyadmin jail. Repeated failed logins to phpMyAdmin does not cause an email to be sent. Have I missed some critical setup? Is my filter's regular expression wrong? Update: added changes from default installation Starting with a clean fail2ban installation: cp /etc/fail2ban/jail.conf /etc/fail2ban/jail.local Change email address to my own, action to: action = %(action_mwl)s Append the following to jail.local [phpmyadmin] enabled = true port = http,https filter = phpmyadmin action = sendmail-whois[name=HTTP] logpath = /var/log/phpmyadmin_auth.log maxretry = 4 Add the following to /etc/fail2ban/filter.d/phpmyadmin.conf # phpmyadmin configuration file # # Author: Michael Robinson # [Definition] # Option: failregex # Notes.: regex to match the password failures messages in the logfile. The # host must be matched by a group named "host". The tag "<HOST>" can # be used for standard IP/hostname matching and is only an alias for # (?:::f{4,6}:)?(?P<host>\S+) # Values: TEXT # # Count all bans in the logfile failregex = phpMyadmin login failed with username: .*; ip: <HOST>; # Option: ignoreregex # Notes.: regex to ignore. If this regex matches, the line is ignored. # Values: TEXT # # Ignore our own bans, to keep our counts exact. # In your config, name your jail 'fail2ban', or change this line! ignoreregex = Restart fail2ban sudo service fail2ban restart PS: I like eggs

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  • Custom fail2ban Filter for phpMyadmin bruteforce attempts

    - by Michael Robinson
    In my quest to block excessive failed phpMyAdmin login attempts with fail2ban, I've created a script that logs said failed attempts to a file: /var/log/phpmyadmin_auth.log Custom log The format of the /var/log/phpmyadmin_auth.log file is: phpMyadmin login failed with username: root; ip: 192.168.1.50; url: http://somedomain.com/phpmyadmin/index.php phpMyadmin login failed with username: ; ip: 192.168.1.50; url: http://192.168.1.48/phpmyadmin/index.php Custom filter [Definition] # Count all bans in the logfile failregex = phpMyadmin login failed with username: .*; ip: <HOST>; phpMyAdmin jail [phpmyadmin] enabled = true port = http,https filter = phpmyadmin action = sendmail-whois[name=HTTP] logpath = /var/log/phpmyadmin_auth.log maxretry = 6 The fail2ban log contains: 2012-10-04 10:52:22,756 fail2ban.server : INFO Stopping all jails 2012-10-04 10:52:23,091 fail2ban.jail : INFO Jail 'ssh-iptables' stopped 2012-10-04 10:52:23,866 fail2ban.jail : INFO Jail 'fail2ban' stopped 2012-10-04 10:52:23,994 fail2ban.jail : INFO Jail 'ssh' stopped 2012-10-04 10:52:23,994 fail2ban.server : INFO Exiting Fail2ban 2012-10-04 10:52:24,253 fail2ban.server : INFO Changed logging target to /var/log/fail2ban.log for Fail2ban v0.8.6 2012-10-04 10:52:24,253 fail2ban.jail : INFO Creating new jail 'ssh' 2012-10-04 10:52:24,253 fail2ban.jail : INFO Jail 'ssh' uses poller 2012-10-04 10:52:24,260 fail2ban.filter : INFO Added logfile = /var/log/auth.log 2012-10-04 10:52:24,260 fail2ban.filter : INFO Set maxRetry = 6 2012-10-04 10:52:24,261 fail2ban.filter : INFO Set findtime = 600 2012-10-04 10:52:24,261 fail2ban.actions: INFO Set banTime = 600 2012-10-04 10:52:24,279 fail2ban.jail : INFO Creating new jail 'ssh-iptables' 2012-10-04 10:52:24,279 fail2ban.jail : INFO Jail 'ssh-iptables' uses poller 2012-10-04 10:52:24,279 fail2ban.filter : INFO Added logfile = /var/log/auth.log 2012-10-04 10:52:24,280 fail2ban.filter : INFO Set maxRetry = 5 2012-10-04 10:52:24,280 fail2ban.filter : INFO Set findtime = 600 2012-10-04 10:52:24,280 fail2ban.actions: INFO Set banTime = 600 2012-10-04 10:52:24,287 fail2ban.jail : INFO Creating new jail 'fail2ban' 2012-10-04 10:52:24,287 fail2ban.jail : INFO Jail 'fail2ban' uses poller 2012-10-04 10:52:24,287 fail2ban.filter : INFO Added logfile = /var/log/fail2ban.log 2012-10-04 10:52:24,287 fail2ban.filter : INFO Set maxRetry = 3 2012-10-04 10:52:24,288 fail2ban.filter : INFO Set findtime = 604800 2012-10-04 10:52:24,288 fail2ban.actions: INFO Set banTime = 604800 2012-10-04 10:52:24,292 fail2ban.jail : INFO Jail 'ssh' started 2012-10-04 10:52:24,293 fail2ban.jail : INFO Jail 'ssh-iptables' started 2012-10-04 10:52:24,297 fail2ban.jail : INFO Jail 'fail2ban' started When I issue: sudo service fail2ban restart fail2ban emails me to say ssh has restarted, but I receive no such email about my phpmyadmin jail. Repeated failed logins to phpMyAdmin does not cause an email to be sent. Have I missed some critical setup? Is my filter's regular expression wrong? Update: added changes from default installation Starting with a clean fail2ban installation: cp /etc/fail2ban/jail.conf /etc/fail2ban/jail.local Change email address to my own, action to: action = %(action_mwl)s Append the following to jail.local [phpmyadmin] enabled = true port = http,https filter = phpmyadmin action = sendmail-whois[name=HTTP] logpath = /var/log/phpmyadmin_auth.log maxretry = 4 Add the following to /etc/fail2ban/filter.d/phpmyadmin.conf # phpmyadmin configuration file # # Author: Michael Robinson # [Definition] # Option: failregex # Notes.: regex to match the password failures messages in the logfile. The # host must be matched by a group named "host". The tag "<HOST>" can # be used for standard IP/hostname matching and is only an alias for # (?:::f{4,6}:)?(?P<host>\S+) # Values: TEXT # # Count all bans in the logfile failregex = phpMyadmin login failed with username: .*; ip: <HOST>; # Option: ignoreregex # Notes.: regex to ignore. If this regex matches, the line is ignored. # Values: TEXT # # Ignore our own bans, to keep our counts exact. # In your config, name your jail 'fail2ban', or change this line! ignoreregex = Restart fail2ban sudo service fail2ban restart PS: I like eggs

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  • Dell Inspirion 1525 64bit driver compatibility

    - by Tony
    Hello, Can anyone tell me what the compatibility of drivers on 64bit vista are like on the Dell Inspiron 1525. Mine is just a year old now and I want to upgrade to 64bit vista. I wondered if there's known issues with drivers that I should be aware of before upgrading? Tony PS: is the upgrade worth it? My machine has 3GB of RAM and runs a T5800 2.0GHz DuoCore Processor. I use Visual Studio often and have loads of things open at the same time a lot. That's why I'm considering an upgrade.

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  • Problem installing a w2k DC on Hyper-V?

    - by Tony
    Hi, We have a cluster with four node windows 2008 r2 and hyper-v installed. We would like to install 2 VM with role domain controller w2k (the domain is different from the domain of the hyper-v cluster). Do you know if there are any restriction on doing it? Some collegues say that we risk data corruption if we do live migrations. Others speak about the fact that Microsoft don't support w2k any more. And others have doubts because the global catalog server installed on these DC could have loss of performance. Any idea? Thanks Tony

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  • Solution to: Hotmail Senders receiving NDR : “550-Please turn on SMTP Authentication in your mail client…”

    - by Tony Yustein
    Original question is here original question I can not answer to that question because the system requires me to have 10 credits, very nice.... This error is based mostly on mobile devices, mostly on iPhones and mostly on mobile networks. This is how much I have narrowed it to. I believe: Hotmail checks where your are connecting from If it is a mobile network it requires additional security for sending messages but the default iPhone config does not have this option for hotmail if the user creates the hotmail account on the iPhone with SMTP AUTH enabled manually it might solve the situation Cheers, Tony

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  • Where do all the old programmers go?

    - by Tony Lambert
    I know some people move over to management and some die... but where do the rest go and why? One reason people change to management is that in some companies the "Programmer" career path is very short - you can get to be a senior programmer within a few years. Leaving no way to get more money but to become a manager. In other companies project managers and programmers are parallel career paths so your project manager can be your junior. Tony

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  • 2 Parent BLOGs in DNN 5.x?

    - by Tony
    Hi there, I have created 2 parent BLOGs in DNN. BLOG x has 3 children BLOGs and BLOG y has 5 children. When I click Add BLOG entry, only BLOG x & is children come up in the dropdown list, BLOG y is missing. Anyone know why? Even if I go to the BLOG y and click Add BLOG entry, its missing. Many thanks, Tony.

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  • How to implment SSO with Joomla!?

    - by Tony Woo
    Hi Friends, I would like to use the Jommla! as our applications' portal, when one user logined joomla!, he/she don't need to enter password in our another application? anyone has any idear on how to implement this? or you have any web site which I can reference. Thanks in advance. Tony

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  • iphone doesn't refresh the localized icon after you change language setting !

    - by tony
    Hi, I manage to localized app icon and app name for different languages.I found the icon changes depending on the language setting on the iphone only when the first time when you install the app from xcode. after that, if i change the language setting, the app icon stay the same but only the app name changes to the localized one. Anyone has an idea is there is way of solving the problem? it seems iphone doens't refresh the icon after you change the language setting. Tony

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  • Updating version of multiple components using 1 file in c#

    - by tony
    Hello, I have a solution with many components and each component has its own version file (AssemblyInfo.cs). Currently each file as the standard structure: [assembly: AssemblyVersion("1.0.0.0")] [assembly: AssemblyFileVersion("1.0.0.0")] I would like to use the file version as the component version and keep that independent but I would like to have the "Product Version" be the same for all the components. I would like to do that by having a file at the solution level that is used by all the projects to get that version embedded. Any suggestions Thanks Tony

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  • Linux Kernel not upgraded (from Ubuntu 12.04 to 12.10) - can't remove old kernels and can't install new apps

    - by Tony Breyal
    Question: How do I remove old kernel images which refuse to be removed? Context: Yesterday I upgraded Ubuntu from 12.04 to 12.10. However, the linux kernel has not upgraded from 3.2 to 3.5 as I would have expected. $ uname -r 3.2.0-32-generic $ uname -a Linux tony-b 3.2.0-32-generic #51-Ubuntu SMP Wed Sep 26 21:33:09 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux $ cat /proc/version Linux version 3.2.0-32-generic (buildd@batsu) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #51-Ubuntu SMP Wed Sep 26 21:33:09 UTC 2012 Not sure why that happened there. I wanted to install Audacity (v2.0.1-1_amd64) to edit a lecture audio file. When trying this operation through Ubuntu Software Center, it says that to install audacity, four items will need to be removed: linux-image-3.2.0-27-generic linux-image-3.2.0-29-generic linux-image-3.2.0-30-generic linux-image-3.2.0-31-generic So I click "Install Anyway" but it fails with the following output: installArchives() failed: (Reading database ... (Reading database ... 5% (Reading database ... 10% (Reading database ... 15% (Reading database ... 20% (Reading database ... 25% (Reading database ... 30% (Reading database ... 35% (Reading database ... 40% (Reading database ... 45% (Reading database ... 50% (Reading database ... 55% (Reading database ... 60% (Reading database ... 65% (Reading database ... 70% (Reading database ... 75% (Reading database ... 80% (Reading database ... 85% (Reading database ... 90% (Reading database ... 95% (Reading database ... 100% (Reading database ... 259675 files and directories currently installed.) Removing linux-image-3.2.0-27-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.2.0-27-generic /boot/vmlinuz-3.2.0-27-generic update-initramfs: Deleting /boot/initrd.img-3.2.0-27-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.2.0-27-generic /boot/vmlinuz-3.2.0-27-generic Generating grub.cfg ... run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 1 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-3.2.0-27-generic.postrm line 328. dpkg: error processing linux-image-3.2.0-27-generic (--remove): subprocess installed post-removal script returned error exit status 1 No apport report written because MaxReports is reached already Removing linux-image-3.2.0-29-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.2.0-29-generic /boot/vmlinuz-3.2.0-29-generic update-initramfs: Deleting /boot/initrd.img-3.2.0-29-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.2.0-29-generic /boot/vmlinuz-3.2.0-29-generic Generating grub.cfg ... run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 1 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-3.2.0-29-generic.postrm line 328. dpkg: error processing linux-image-3.2.0-29-generic (--remove): subprocess installed post-removal script returned error exit status 1 No apport report written because MaxReports is reached already Removing linux-image-3.2.0-30-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.2.0-30-generic /boot/vmlinuz-3.2.0-30-generic update-initramfs: Deleting /boot/initrd.img-3.2.0-30-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.2.0-30-generic /boot/vmlinuz-3.2.0-30-generic Generating grub.cfg ... run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 1 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-3.2.0-30-generic.postrm line 328. dpkg: error processing linux-image-3.2.0-30-generic (--remove): subprocess installed post-removal script returned error exit status 1 No apport report written because MaxReports is reached already Removing linux-image-3.2.0-31-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.2.0-31-generic /boot/vmlinuz-3.2.0-31-generic update-initramfs: Deleting /boot/initrd.img-3.2.0-31-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.2.0-31-generic /boot/vmlinuz-3.2.0-31-generic Generating grub.cfg ... run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 1 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-3.2.0-31-generic.postrm line 328. dpkg: error processing linux-image-3.2.0-31-generic (--remove): subprocess installed post-removal script returned error exit status 1 No apport report written because MaxReports is reached already Errors were encountered while processing: linux-image-3.2.0-27-generic linux-image-3.2.0-29-generic linux-image-3.2.0-30-generic linux-image-3.2.0-31-generic Error in function: Setting up grub-pc (2.00-7ubuntu11) ... /usr/sbin/grub-bios-setup: warning: Sector 32 is already in use by the program `FlexNet'; avoiding it. This software may cause boot or other problems in future. Please ask its authors not to store data in the boot track. Installation finished. No error reported. Generating grub.cfg ... dpkg: error processing grub-pc (--configure): subprocess installed post-installation script returned error exit status 1 It seems I need to remove the old linux images somehow. I have tried this through (1) Synaptic, (2) Ubuntu Tweak, and (3) Computer Janitor. The first two fail, whilst Computer Janitor won't even open. The output from Synaptic is: E: linux-image-3.2.0-27-generic: subprocess installed post-removal script returned error exit status 1 E: linux-image-3.2.0-29-generic: subprocess installed post-removal script returned error exit status 1 E: linux-image-3.2.0-30-generic: subprocess installed post-removal script returned error exit status 1 E: linux-image-3.2.0-31-generic: subprocess installed post-removal script returned error exit status 1 How do I remove these old images? Thank you kindly in advance for any help on this matter. P.S. Further information: $ dpkg --list | grep linux-image rH linux-image-3.2.0-27-generic 3.2.0-27.43 amd64 Linux kernel image for version 3.2.0 on 64 bit x86 SMP rH linux-image-3.2.0-29-generic 3.2.0-29.46 amd64 Linux kernel image for version 3.2.0 on 64 bit x86 SMP rH linux-image-3.2.0-30-generic 3.2.0-30.48 amd64 Linux kernel image for version 3.2.0 on 64 bit x86 SMP rH linux-image-3.2.0-31-generic 3.2.0-31.50 amd64 Linux kernel image for version 3.2.0 on 64 bit x86 SMP ii linux-image-3.2.0-32-generic 3.2.0-32.51 amd64 Linux kernel image for version 3.2.0 on 64 bit x86 SMP ii linux-image-3.5.0-17-generic 3.5.0-17.28 amd64 Linux kernel image for version 3.5.0 on 64 bit x86 SMP ii linux-image-extra-3.5.0-17-generic 3.5.0-17.28 amd64 Linux kernel image for version 3.5.0 on 64 bit x86 SMP ii linux-image-generic 3.5.0.17.19 amd64 Generic Linux kernel image But trying to remove using the command line fails too e.g.: $ sudo apt-get purge linux-image-3.2.0-27-generic Reading package lists... Done Building dependency tree Reading state information... Done The following packages will be REMOVED linux-image-3.2.0-27-generic linux-image-3.2.0-29-generic linux-image-3.2.0-30-generic linux-image-3.2.0-31-generic 0 upgraded, 0 newly installed, 4 to remove and 1 not upgraded. 5 not fully installed or removed. After this operation, 597 MB disk space will be freed. Do you want to continue [Y/n]? Y (Reading database ... 259675 files and directories currently installed.) Removing linux-image-3.2.0-27-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.2.0-27-generic /boot/vmlinuz-3.2.0-27-generic update-initramfs: Deleting /boot/initrd.img-3.2.0-27-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.2.0-27-generic /boot/vmlinuz-3.2.0-27-generic Generating grub.cfg ... run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 1 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-3.2.0-27-generic.postrm line 328. dpkg: error processing linux-image-3.2.0-27-generic (--remove): subprocess installed post-removal script returned error exit status 1 No apport report written because MaxReports has already been reached Removing linux-image-3.2.0-29-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.2.0-29-generic /boot/vmlinuz-3.2.0-29-generic update-initramfs: Deleting /boot/initrd.img-3.2.0-29-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.2.0-29-generic /boot/vmlinuz-3.2.0-29-generic Generating grub.cfg ... run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 1 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-3.2.0-29-generic.postrm line 328. dpkg: error processing linux-image-3.2.0-29-generic (--remove): subprocess installed post-removal script returned error exit status 1 No apport report written because MaxReports has already been reached Removing linux-image-3.2.0-30-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.2.0-30-generic /boot/vmlinuz-3.2.0-30-generic update-initramfs: Deleting /boot/initrd.img-3.2.0-30-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.2.0-30-generic /boot/vmlinuz-3.2.0-30-generic Generating grub.cfg ... run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 1 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-3.2.0-30-generic.postrm line 328. dpkg: error processing linux-image-3.2.0-30-generic (--remove): subprocess installed post-removal script returned error exit status 1 No apport report written because MaxReports has already been reached Removing linux-image-3.2.0-31-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.2.0-31-generic /boot/vmlinuz-3.2.0-31-generic update-initramfs: Deleting /boot/initrd.img-3.2.0-31-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.2.0-31-generic /boot/vmlinuz-3.2.0-31-generic Generating grub.cfg ... run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 1 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-3.2.0-31-generic.postrm line 328. dpkg: error processing linux-image-3.2.0-31-generic (--remove): subprocess installed post-removal script returned error exit status 1 No apport report written because MaxReports has already been reached Errors were encountered while processing: linux-image-3.2.0-27-generic linux-image-3.2.0-29-generic linux-image-3.2.0-30-generic linux-image-3.2.0-31-generic E: Sub-process /usr/bin/dpkg returned an error code (1)

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  • How Do I Use jQuery/JavaScript To Open A Popup Window/Tab (ASPX Login Page) & Then Pass Values To Op

    - by Terry Robinson
    Hi All, We currently have two asp.net 2.x web applications and we need to perform the following functionality: From one application, we want to auto-login to the other web application automatically in a new tab; using the same browser instance/window. So the process is: Open New Window/Tab With Second System URL/Login Page Wait For Popup Window/Tab Page To Load (DOM Ready?) OnPopupDomReady { Get Usename, Password, PIN Controls (jQuery Selectors) and Populate In Code Then Click Login Button (All Programatically). } I am currently using JavaScript to Open the window as follows: <script type="text/javascript"> $(document).ready(function () { $('a[rel="external"]').click(function () { window.open($(this).attr('href')); return false; }); }); </script> I would like to use jQuery chaining functionality if possible to extent the method above so that I can attach a DOM Ready event to the popped up page and then use that event to call a method on the code behind of the popped up page to automatically login. Something similar to this (Note: The Following Code Sample Does Not Work, It Is Here To Try And Help Illustrate What We Are Trying To Achieve)... <script type="text/javascript"> $(document).ready(function () { $('a[rel="external"]').click(function () { window.open($(this).attr('href').ready(function () { // Use JavaScript (Pref. jQuery Partial Control Name Selectors) To Populate Username/Password TextBoxes & Click Login Button. }) }); }); </script> Our Architecture Is As Follows: We have the source for both products (ASP.NET WebSite[s]) and they are run under different app. pools in IIS. I hope this all makes sense, and if my plan is not going to work, please provide hints ;) Thanks All/Kind Regards, Terry Robinson.

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  • How Expedia Made My New Bride Cry

    - by Lance Robinson
    Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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  • Going for Gold

    - by Simple-Talk Editorial Team
    There was a spring in the step of some members of our development teams here at Red Gate, on hearing that on five gold awards at 2012′s SQL Mag Community and Editors Choice Awards. And why not? It’s a nice recognition that their efforts were appreciated by many in the SQL Server community. The team at Simple-Talk don’t tend to spring, but even we felt a twinge of pride in the fact that SQL Scripts Manager received Gold for Editor’s Choice in the Best Free Tools category. The tool began life as a “Down Tools” project and is one that we’ve supported and championed in various articles on Simple-talk.com. Over a Cambridge Bitter in the Waggon and Horses, we’ve often reflected on how nice it would be to nominate our own awards. Of course, we’d have to avoid nominating Red Gate tools in each category, even the free ones, for fear of seeming biased,  but we could still award other people’s free tools, couldn’t we? So allow us to set the stage for the annual Simple-Talk Community Tool awards… Onto the platform we shuffle, to applause from the audience; Chris in immaculate tuxedo, Alice in stunning evening gown, Dave and Tony looking vaguely uncomfortable, Andrew somehow distracted, as if his mind is elsewhere. Tony strides up to the lectern, and coughs lightly…”In the free-tool category we have the three nominations, and they are…” (rustle of the envelope opening) Ola Hallengren’s SQL Server Maintenance Solution (applause) Adam Machanic’s WhoIsActive (cheers, more applause) Brent Ozar’s sp_Blitz (much clapping) “Before we declare the winner, I’d like to say a few words in recognition of a grand tradition in a SQL Server community that continues to offer its members a steady supply of excellent, free tools. It hammers home the fundamental principle that a tool should solve a single, pressing and frustrating problem, but you should only ever build your own solution to that problem if you are certain that you cannot buy it, or that someone has not already provided it free. We have only three finalists tonight, but I feel compelled to mention a few other tools that we also use and appreciate, such as Microsoft’s Logparser, Open source Curl, Microsoft’s TableDiff.exe, Performance Analysis of Logs (PAL) Tool, SQL Server Cache Manager and SQLPSX.” “And now I’ll hand over to Alice to announce the winner.” Alice strides over to the microphone, tearing open the envelope. “The winner,” she pauses for dramatic effect “… is …Ola Hallengren’s SQL Server Maintenance Solution!” Queue much applause and consumption of champagne. Did we get it wrong? What free tool would you nominate? Let us know! Cheers, Simple-Talk Editorial Team (Andrew, Alice, Chris, Dave, Tony)

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  • Silverlight Cream for February 14, 2011 -- #1047

    - by Dave Campbell
    In this Issue: Mohamed Mosallem, Tony Champion, Gill Cleeren, Laurent Bugnion, Deborah Kurata, Jesse Liberty(-2-), Tim Heuer, Mike Taulty, John Papa, Martin Krüger, and Jeremy Likness. Above the Fold: Silverlight: "Binding to a ComboBox in Silverlight : A Gotcha" Tony Champion WP7: "An Ultra Light Windows Phone 7 MVVM Framework" Jeremy Likness Shoutouts: Steve Wortham has a post up discussing Silverlight 5, HTML5, and what the future may bring From SilverlightCream.com: Silverlight 4.0 Tutorial (12 of N): Collecting Attendees Feedback using Windows Phone 7 Mohamed Mosallem is up to number 12 in his Silverlight tutorial series. He's continuing his RegistrationBooth app, but this time, he's building a WP7 app to give attendee feedback. Binding to a ComboBox in Silverlight : A Gotcha If you've tried to bind to a combobox in Silverlight, you've probably either accomplished this as I have (with help) by having it right once, and continuing, but Tony Champion takes the voodoo out of getting it all working. Getting ready for Microsoft Silverlight Exam 70-506 (Part 5) Gill Cleeren has Part 5 of his exam preparation post up on SilverlightShow. As with the others, he provides many external links to good information. Referencing a picture in another DLL in Silverlight and Windows Phone 7 Laurent Bugnion explains the pitfalls and correct way to reference an image from a dll... good info for loading images such as icons for Silverlight in general and WP7 also. Silverlight MVVM Commanding II Deborah Kurata has a part 2 up on MVVM Commanding. The first part covered the built-in commanding for controls that inherit from ButtonBase... this post goes beyond that into other Silverlight controls. Reactive Drag and Drop Part 1 This Drag and Drop with Rx post by Jesse Liberty is the 4th in his Rx series. He begins with a video from the Rx team and applies reactive programming to mouse movements. Yet Another Podcast #24–Reactive Extensions On the heels of his previous post on Rx, in his latest 'Yet Another Podcast', Jesse Liberty chats with Matthew Podwysocki and Bart De Smet about Reactive Extensions. Silverlight 4 February 2011 Update Released Today Tim Heuer announced the release of the February 2011 Silverlight 4 release. Check out Tim's post for information about what's contained in this release. Blend Bits 25–Templating Part 3 In his 3rd Templating tutorial in BlendBits, Mike Taulty demonstrates the 'Make into Control' option rather than the other way around. Silverlight TV 61: Expert Chat on Deep Zoom, Touch, and Windows Phone John Papa interviews David Kelley in the latest Silverlight TV... David is discussing touch in Silverlight and for WP7 and his WP7 apps in the marketplace. Simple Hyperlinkbutton style Martin Krüger has a cool Hyperlink style available at the Expression Gallery. Interesting visual for entertaining your users. An Ultra Light Windows Phone 7 MVVM Framework Jeremy Likness takes his knowledge of MVVM (Jounce), and WP7 and takes a better look at what he'd really like to have for a WP7 framework. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • How to mount an ISO (or NRG) image and rip it as if it were a physical CD?

    - by Michael Robinson
    I have an ISO (created from an NRG with nrg2iso) backup of a beloved game from my youth: Dark Reign: Rise of the Shadowhand (1998). I with to relive those better times by listening to game's soundtrack. Is there a way for me to mount said ISO in such a way that I can rip the audio tracks into mp3 files? I ask because although I can successfully mount the ISO, ripit / abcde report no cd inserted. How I mounted the ISO: sudo mount -t iso9660 -o loop iso.iso /media/ISO Alternatively is there another way to recover audio from ISO / NRG images? Update: I was able to mount the NRG version of my backup in a way that ripit recognized using gCDEmu. ripit failed to rip, however, barfing on the first track - which is most definitely a data track. Is there a way to make ripit ignore the first track?

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  • Printing multiple pages per sheet doesn't work

    - by Ricky Robinson
    In Ubuntu 12.04, I added a network printer which I had previously used without any problems on a different machine (with the same release of Ubuntu). Now, with the default generic driver installed, printing multiple pages per sheet from evince doesn't work properly. If I select 2 per sheet, be it long or short edge, it always prints 4. Why is this? It used to happen with non-pdf documents in the past, like from a browser. My workaround was to print to pdf file and then print the pdf itself. Now I'm clueless... Edit: the same happens with a different network printer, in which I installed the driver specific to its particular model.

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