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• Fixing Outlook 2010's notorious 'Disabled Search Indexer' Add-in problem

  - by Muhimbi

  I have been impressed with the improvements in search introduced in Outlook 2010. Unfortunately, in the last week search has stopped working for me. I have tried all the obvious repair tasks such as repairing office, disabling all add-ins, rebuilding the index, compacting the PST, but no luck. It appears that 'mssphtb.dll' (Used by search) keeps crashing and as a result Outlook Disables it. I have tried re-enabling it, but Outlook immediately disables it again. I have had a look in the Windows Event Log as well, but Outlook does not appear to log any errors that occur when loading add-ins. A lot of people appear to have the same problem, but no fixes so far. I am considering installing Xobni, but I prefer to make Outlook work the way it is supposed to and not rely on 3rd party applications.

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• Strange Exchange 2010 Mailbox issues

  - by jmreicha

  A little bit of information on my environment. I have 2 Exchange 2010 mailbox servers setup in a DAG, connected to a VNX SAN via fiber for the mailbox database disks. One of the servers seems to be working fine as it isn't throwing any similar errors but the other has been receiving strange errors in Event Viewer. I haven't been able to find a pattern to when these happen and I'm not really sure what I should be looking at to troubleshoot this. At this point I am wondering if the issue resides on the SAN or if this is because of an improper shutdown or something else on the Exchange side of things? Here are a few of the errors if that helps:

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• Outlook 2010 sharing calendars and updating

  - by Stef

  We recently purchased Outlook 2010 for our law firm. We have several secretaries that need to view all calendars and input information in each of them. We do not have Exchange. I did a test by creating a calendar on one computer and sharing it with another computer. On the second computer I created a calendar and shared it with the first computer. Everything seems to work, except when I put events on computer 1 calendar and look at computer 1 calendar on computer 2. I can not see anything. Any advice would help. Thanks

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• Windows7 home 64bit + Outlook 2010, multiple non-concurrent users

  - by Jim Taylor

  We have one windows computer shared by eight people. I have set up separate login accounts for each user. One account has administrative privileges, the others are standard users. We installed Outlook 2010 with the intention that each user could access their own email separately, without seeing the mail of other users. This has not worked as we intended. When the administrator logs in to each standard user account and starts the outlook mail setup, he is prompted for the administrative password, and then sets up the mail account. When accessing the outlook mail program after setup, each mail account shows as a separate tab in a communal inbox, rather than a separate mail box for each user. How would we accomplish the desired separation of Outlook mail accounts? Thanks for your advice Jim T.

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• Retaining expanded/contracted nodes in Word 2010's navigation pane

  - by msorens

  I have a lengthy document in Word 2010 which makes copious use of standard header styles. These display hierarchically (and very usefully!) in the navigation pane. But the list of these sections and subsections in the navigation pane is somewhat lengthy, with all nodes being expanded by default. I am now working near the end of the document so every time I open the document I contract the first so many header 1 nodes to compress the list to fit on one screen. I then have direct access to the later sections while still letting me access the earlier sections if needed. The problem is that as soon as I close the document all the customization I did in the navigation pane is lost. Is there any option or setting somewhere that will retain the expanded or contracted state of nodes in the navigation pane?

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• Issue with Visual C++ 2010 (Express) External Tools command

  - by espais

  Hi all, Normally we develop in VS 2005 Pro, but I wanted to give VS 2010 a spin. We have custom build tools based off of GNU make tools that are called when creating an executable. This is the error that I see whenever I call my external tool: ...\gnu\make.exe): *** couldn't commit memory for cygwin heap, Win32 error 487 The caveat is that it still works perfectly fine in VS2005, as well as being called straight from the command line. Also, my external tool is setup exactly the same as in VS 2005. Is there some setting somewhere that could cause this error to be thrown?

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• Find users that are auto forwarding / redirecting their email in Exchange 2010 using Powershell

  - by Ryan H

  We are using Live@edu, which is essentially hosted exchange server with some additional features and limitations to work around, and I'm trying to find everybody that is forwarding or redirecting emails from their accounts. I am trying to remove old accounts that have not been used, but we have instructions for users on redirecting emails, so we should expect that some users are indeed redirecting their emails, which will make their last login/logoff times not reflect whether they are indeed using auto forwarding or auto redirecting rules. How could I find a list of users with forwarding or redirection rules using Exchange 2010 Powershell Cmdlets? /EDIT: It may be sufficient for my purposes to find whether there are ANY server side rules, regardless of whether the rule forwards/redirects or does some other action.

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• Drag and drop to attachments feature only working intermittently in Outlook 2010

  - by Jared275

  I've been trying to troubleshoot a problem with my Outlook 2010 install where the ability to drag and drop an attachment into a new email will stop working from time to time. It seems to be fairly moonphase-y in that I can't seem to find a correlation in what causes it to stop working. Some searching online lead me to try running this command through the windows run dialogue: Regsvr32 ole32.dll, which apparently re-registers that particular dll as a command component in the registry. It didn't work, but I was curious as to why it was a suggested fix, and if there was something similar to try that would work, or another known solution.

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• Can't insert cells in Excel 2010 - "operation not allowed" error message

  - by Force Flow

  I was working on a spreadsheet in Excel 2010, and all of a sudden when I attempted to insert a new row of cells, I saw that the insert and delete options were grayed out. I attempted to copy a different row and insert it as a new row, but I got the error message: "This operation is not allowed. The operation is attempting to shift cells in a table on your worksheet." I have not merged or hidden any cells/rows/columns. There are no formulas. There is no data verification. I tried closing and re-opening the spreadsheet. Searching for answers brings up nothing useful.

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• BES 5.x issues when connecting to Exchange 2010 SP2 RU4

  - by makerofthings7

  Ever since we updated from SP1 RU4 to SP2 RU4 we have noticed that our BES devices will simply stop receiving email. This has occurred at least 5 times in the past few weeks. Today, while speaking with RIM support (a T3 contract), they said that they have reports of sporadic connectivity issues from some BES users. This has been occurring with Exchange 2010 SP2 RU4, and have no public information to give us. We were able to temporarily get things running by doing any or all of the following Restart the BES server Recreate the MAPI profile (deleted the keys in the registry) Restart the CAS servers Wait it out (2 hours) What other options should I take to resolve this issue?

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• importing old .eml files int outlook 2010

  - by Duncan Kenworthy

  I was having so many problems with my laptop & Windows vista that I have updated to Windows 7 64bit. Because I was having so may problems I wanted a 'clean' upgrade so didn't want to carry over any programs or settings. Prior to changing over I saved all the folders I wanted from MS mail to a separate drive and then updated to Win 7 and Office 2010. To my horror I don't seem to be able to import my .eml messages into Outlook which means all my mail is in limbo. Please can anyone help me to simply import my old inbox messages into my new inbox as I have given up trying using the import/export menu as there doesn't seem to be a choice that works. Help!! Not too good a nerd!

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• Windows 7/Outlook 2010 cut off controls on form windows

  - by D..

  I am running windows 7 with multiple monitors. 2 at 1920 x 1200 and 1 at 1600x900 resolution. Controls are cut off and I cannot view the entire content of the window. As far as I can tell I only have the issue with Outlook 2010, it may be present in other applications but I haven't noticed it. For example to get to the more settings button I have to use tab and then click enter. The more settings button is never visible. I have used applications that allow you to force windows to be resizable, however the anchoring is such that it remains cut off. This has been present over multiple clean installs on the system. My DPI is set to 100% unlike this issue.

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• Outlook 2010 search stopped working with Exchange 2007

  - by Steve Hiner

  The quick search feature in Outlook 2010 used to work fine. We switched the computers over from a workgroup so that they are on the domain with our new server. We then copied all the email from the old PST file into the new Exchange based folders. Since we did that 3 of the 4 computers can't search email using Outlook's awesome search boxes. One of them works perfectly fine. Any idea what might have happened? There are only 5 users on the network and it's a pretty burly server for such a small network, I can't imagine the server is still indexing their mail. Is the quick search something that has to be turned on or might it be related to the permissions change from a non-domain user to a standard domain user?

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• Importing orphaned Outlook 2010 OST file

  - by BigBadJock

  I have a problem with Outlook 2010 and OST files. First my exhange hosting company deleted my exchange account by accident. They've created it on another server, but can't get the data back. Now I did make a copy of the \users\name\appdata\local\outlook directory. So I have the original OST files. I decided to switch hosts to Office 365. During this, I stupidly deleted my account from within outlook and recreated it to point to Office 365. And only then did I learn that you can't import from OST files. Edited to clarify: I have a complete backup of the pc. Which folders would I need to restore to ensure that I can get exhange back it's previous state? I'm prepared to to a complete restore if necessary, but would prefer to localise the changes.

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• Outlook 2010 intermittently going offline

  - by BarmyArmy

  Just a quick question to see if anyone can give me any direction in or solve the the following problem: Within the office there are a minority who use Outlook client using IMAP and the rest use Thunderbird on Linux. The people who are using Outlook 2010 are repeated (almost daily) reporting outages of emailing services for hours at a time forcing them to sign in and out etc but the people using Thunderbird do not have any issues what so ever which I assume will rule out an issue with the old mail server we are currently using. Any help in the matter would be hugely appreciated and of course if I can provide any further information to articulate understanding of the issue then please just ask. Thanks!

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• "save the changes" message after removing the protection from workbook Excel 2010

  - by abbasi

  Some time ago I protected the Excel 2010 file from the path File Protect workbook Encrypt with password and gave it a password. Now that I removed that password via below method: Open the workbook and use Save As In the lower right of the file window will be "Tools" Choose "General Options" Clear the password. Save over your old file. the file is openable without wanting a password. But the problem is when I open it and close it immediately, even without moving the active cell, the message "Do you want to save the changes you made to 'test.lsx'?" appears. While there hasn't occurred any changes to that file so why I face this message any time I want to close the file? Hasn't the file been corrupted?

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• Filtering ToDo List in Outlook 2010 with multiple Exchange accounts

  - by David LaRocque

  I'm trying to figure out how to get the ToDo list filtered for just one account? I've tried customizing the view, and using the advanced filter to get just one Oulook Data file, but once I do that the filter goes bonkers and I get all sorts of results! I know it's a combination of email flags and true tasks, and tried combining filters to pull those conditions together, and simply can't get it to cooperate. Before 2010, when the only way to get multiple mailboxes was to add additional mailboxes to the primary account, the task list pulled from just the primary account - but of course, the secondary accounts are not cached and available offline.

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• Outlook 2010 on Windows 7 crashes - ieframe.dll

  - by Bryan

  Outlook 2010 is crashing rather randomly, not at any specific time like opening a preview pane or message. Event viewer gives the following Faulting application name: OUTLOOK.EXE, version: 14.0.6131.5000, time stamp: 0x509b1020 Faulting module name: ieframe.dll, version: 9.0.8112.16464, time stamp: 0x50ec98f5 Similar events have been logged only with URLMON.DLL, but with ieframe.dll more frequent. I'm looking where to start with this problem, and I'm starting with running outlook in safe mode using Outlook /safe from the start menu. Further complicating this issue are 2 programs syncing email to other calenders. Should I start with these additional programs that are syncing email as being possible culprits? Or does this have to do with Internet Explorer because of the DLL associated with these crashes? I've tried regsvr32 with both DLL's mentioned, with ieframe being unsuccessful. So my question is: what's causing Outlook to crash?

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• Resizing custom bullets without changing the font size - Word 2010

  - by Citroenfris

  I'm trying to make some custom bullets in Word 2010 with the help of a picture. I thought if I made the picture the desired size everything would work out fun, but it didn't. The problem is that the bullets are always bigger than the text which is not what I had in mind. So my question is, is there any way to properly size the custom made bullets or is there another way to create these so they are actually smaller than my text. If I change the font size of my text the bullets automatically become bigger as well. I would include an image but I don't have the sufficiënt reputation to do so. Thank you in advance.

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• Quick Replace in Visual Studio 2010 fails to use Tagged Expression n

  - by slomojo

  I'm trying to do some basic regex Quick Replace operations in Visual Studio 2010, but when I use regex grouping I don't get Tagged Expressions (ie. \1 \2 etc.) returning their values, instead they are blank. For example: Text int a = int.Parse("10"); int b = int.Parse("20"); int c = int.Parse("30"); Search Pattern (regex enabled) int\.Parse\("([0-9]*)"\); Replace \1; Replaced Text int a = ; int b = ; int c = ;

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• "Empty" Outlook 2010 address book (despite having over 1,000 contacts)

  - by Austin ''Danger'' Powers

  I am in the process of migrating our users to Office 365. After adding the Exchange Online account for a user in their Outlook 2010 client (and importing their old emails), I then copy their contacts from their old address book into the new one. For some users, this works perfectly - all their original contacts immediately appear in their Office 365 address book as expected. Unfortunately, many of our users see their contacts only when looking in the "Contacts" tab. They get the message: "Your search yielded no results" when drilling down to their Office 365 contact list in the Address Book window. I have been able to reproduce this problem on multiple PCs and cannot see what sets them apart from the ones which work properly. Does anyone have any idea what could be causing this?

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• Exchange 2010 SP1 upgrade prerequisite checks fail for KB979744, but update fails as Not Applicable

  - by Michael Shimmins

  I'm trying to install the SP1 update to an RTM Exchange 2010 box. The Client Access Role Prerequisites are failing, complaining that KB979744 isn't installed. I downloaded the update and tried to install it, however it will not install complaining that 'The update does not apply to your system'. A discussion on TechNet indicates that I need .NET 2.0 or 3.5 installed (both are). Aside from that I've been unable to find anything helpful. Hopefully someone has encountered this and knows how to get around it, don't really want to use up a support call on this. Edit: This is on a 64-bit edition of Windows Server 2008 Datacenter (without Hyper-V) SP2.

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• How can i lock images to a cell in excel 2010

  - by Jamie

  Ok, so i am using microsoft excel 2010 and have a set up currently where i have 2 views expanded and deflated using the Group or +/- function. My problem is that ui have images on the workbook too. The images are over the cells which are to be "hidden" when the - button is pressed and i would like the images to disappear with them. This is not curently happening instead they are moving to the next visible cell. I have included an example below incase i wasn't clear. I wish to hide Columns M:AU and the images are in various cells suchas N5 and O5. When i colapse (hide) the column range all of the images move to "AV5" the next row along that isn't hidden. This means the workbooks is looking messy when colapsed which is the oposite of what i was trying to do. Can anyone advise on a way around this?

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• Subscript/Superscript Hotkey for Excel 2010 Macro?

  - by advs89

  Background In Excel 2010, for some ridiculous reason, there is no built-in hotkey (or even a button on the toolbar) for subscripting/superscripting text within a text cell. You can, however, highlight the text, right-click the selection, click format, and then check the [x] subscript or [x] superscript checkbox. Question Are there any kinds of excel macros or workarounds to map two keyboard hotkeys to the subscript and superscript keys, respectively? (It should only be, like, two lines of code - one for the event handler and one for the actual procedure call... I would write one myself but my VBA is rusty, at best, and I am pretty confident there is probably already some kind of solution, despite my inability to find one via search engine) Thanks for any help you can provide!

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• Excel 2010 -Excel cannot complete this task with available resources

  - by Jestep

  Getting this error when trying to sort a document (Excel cannot complete this task with available resources). Document isn't particularly large, about 4,000 lines. Can't seem to figure out why this would start on this. I can sort this same file fine on everything back to Excel 2000 on older crappy computers. Computer is running Win 7 x64, 16 Gb RAM, and another 16 Gb of virtual. There's no possible way that all of the memory is actually getting exhausted when I can perform this on an older XP machine with 512 Mb of RAM, unless 2010's memory usage is inconceivably poorly designed. I found a few posts on forums stating that there might be a security update related bug. Any suggestions would be appreciated.

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