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• Create Your CRM Style

  - by Ruth

  Company branding can create a sense of spirit, belonging, familiarity, and fun. CRM On Demand has long offered company branding options, but now, with Release 17, those options have become quicker, easier, and more flexible. Themes (also known as Skins) allow you to customize the appearance of the CRM On Demand application for your entire company, or for individual roles. Users may also select the theme that works best for them. You can create a new theme in 5 minutes or less, but if you're anything like me, you may enjoy tinkering with it for a while longer. Before you begin tinkering, I recommend spending a few moments coming up with a design plan. If you have specific colors or logos you want for your theme, gather those first...that will move the process along much faster. If you want to match the color of an existing Web site or application, you can use tools, like Pixie, to match the HEX/HTML color values. Logos must be in a JPEG, JPG, PNG, or GIF file format. Header logos must be approximately 70 pixels high by 1680 pixels wide. Footer logos must be no more than 200 pixels wide. And, of course, you must have permission to use the images that you upload for your theme. Creating the theme itself is the simple part. Here are a few simple steps. Note: You must have the Manage Themes privilege to create custom themes. Click the Admin global link. Navigate to Application Customization Themes. Click New. Note: You may also choose to copy and edit and existing theme. Enter information for the following fields: Theme Name - Enter a name for your new theme. Show Default Help Link - Online help holds valuable information for all users, so I recommend selecting this check box. Show Default Training and Support Link - The Training and Support Center holds valuable information for all users, so I recommend selecting this check box. Description - Enter a description for your new theme. Click Save. Once you click Save, the Theme Detail page opens. From there, you can design your theme. The preview shows the Home, Detail, and List pages, with the new theme applied. For more detailed information about themes, click the Help link from any page in CRM On Demand Release 17, then search or browse to find the Creating New Themes page (Administering CRM On Demand Application Customization Creating New Themes). Click the Show Me link on that Help page to access the Creating Custom Themes quick guide. This quick guide shows how each of the page elements are defined.

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• JavaScript in different browsers

  - by PointsToShare

  Adventures with JavaScript rendered in IE 8, Chrome 15, and Firefox 8.0 I have written a little monogram about the advantages of Math and wrote a few JavaScript applications to demonstrate them. I was a bit careless and used elements on the page in my JavaScript without using any of the GetElementsByXXXX methods to identify them.  Say I had a text box named tbSeqNum into which I entered a number to be used in a computation. In my code I simply referred to its value by using it directly. Like here: Function Blah() {                 return tbSeqNum.value; } This ran fine in IE8. In IE, the elements are available as global variables. This is not the case in either Firefox or Chrome. In there one has to create the variable and only then use it. Assuming I also used tbSeqNum as the element’s ID, this works: Function Blah() {                 return GetElementById(“tbSeqNum”).value; } Naturally this corrected function also works in IE, so be warned. Also, coming from windows programming (I am long in the tooth and programmed long before the internet), I have a habit of putting an “Exit” button on my pages and setting their onclick to: onclick=”window.close()”. Again, this works fine in IE. In Firefox and chrome, it does not! There you can only close a window that you opened in the code. A window that was opened by navigation to a URL will not close.  Before I deployed mu code to my website, I painfully removed all my Exit buttons. But my greatest surprise came when I tested my pages in the various browsers. In my code I do a comparison on the performance of two algorithms used to solve the same problem. One is brute force, the other uses a mathematical formula. The compare functions runs each many times and displays the time it took for each and also the ratio. Chrome runs JavaScript between 5 and 10 times faster than Firefox and between 50 and 100 times faster that IE. Wow!!! This difference is especially remarkable when the code uses iteration. I suspect that the JS engines in Chrome and Firefox simply cache the result of a function and if it is called again with the same parameters, it returns the cached result. To see it in action play run the “How Many Squares” page in www.mgsltns.com/games.htm The host is running on Unix, so the link is case sensitive. Last Note: IE9 runs JS a bit faster, but still lags behind almost as badly. That’s All Folks!

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• Travelling MVP #3: Community event in Varna, Bulgaria

  - by DigiMortal

  Second stop in my DevReach 2012 trip was at Varna. We had not much time to hang around there but this problem will get fixed next year if not before. But still we had sessions there with Dimitar Georgijev and I had also chance to meet local techies. Next time we will have more tech and beers for sure! We started in the morning from Bucharest and travelled through Ruse, Razgrad and Shumen to Varna. It’s about 275km. We used cab, local bus and Dimitar father’s car. We had one food stop in Ruse and after that we went directly to Varna. Here is our route on map. Varna is Bulgarian city that locates on western coast of Black Sea. I have been there once before this trip and it’s good place to have vacation under sun. Also autumn is there milder than here in Estonia (third day of snow is going on). Bulgaria has some good beers, my favorite mankind killer called rakia and very good national cuisine. Food is made of fresh stuff and it is damn good experience. Here are some arbitrarily selected images (you can click on these to view at original size): Old bus “monument” in Razgrad Stuffed peppers, Bulgarian national cuisine Infra-red community having good time and beers We made our sessions at one study class of Varna technical university. It’s a little bit old style university but everything we needed was there and we had no problems with machinery. Sessions were same as in Bucharest. The user group in Varna is brand new and hopefully it will be something bigger one good day. At least I try to make my commits so they get on their feet quicker. As we had not much time to announce the event there was about 15 guys listening to us and I’m happy that it was not too much hyped event because still I was getting my first experiences with foreign audiences. After sessions we took our stuff to hotel and went to hang around with local techies. We had some good time there and made some new friends. Next time when I go to Varna I go back as more experienced speaker and I plan to do there one tougher and highly challenging session. Maybe somebody from Estonian community will join me and then it will be well planned surprise-attack to Varna :)

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• SQL SERVER – A Puzzle Part 3 – Fun with SEQUENCE in SQL Server 2012 – Guess the Next Value

  - by pinaldave

  Before continuing this blog post – please read the two part of the SEQUENCE Puzzle here A Puzzle – Fun with SEQUENCE in SQL Server 2012 – Guess the Next Value and A Puzzle Part 2 – Fun with SEQUENCE in SQL Server 2012 – Guess the Next Value Where we played a simple guessing game about predicting next value. The answers the of puzzle is shared on the blog posts as a comment. Now here is the next puzzle based on yesterday’s puzzle. I recently shared the puzzle of the blog post on local user group and it was appreciated by attendees. First execute the script which I have written here. Today’s script is bit different than yesterday’s script as well it will require you to do some service related activities. I suggest you try this on your personal computer’s test environment when no one is working on it. Do not attempt this on production server as it will for sure get you in trouble. The purpose to learn how sequence behave during the unexpected shutdowns and services restarts. Now guess what will be the next value as requested in the query. USE AdventureWorks2012 GO -- Create sequence CREATE SEQUENCE dbo.SequenceID AS BIGINT START WITH 1 INCREMENT BY 1 MINVALUE 1 MAXVALUE 500 CYCLE CACHE 100; GO -- Following will return 1 SELECT next value FOR dbo.SequenceID; ------------------------------------- -- simulate server crash by restarting service -- do not attempt this on production or any server in use ------------------------------------ -- Following will return ??? SELECT next value FOR dbo.SequenceID; -- Clean up DROP SEQUENCE dbo.SequenceID; GO Once the server is restarted what will be the next value for SequenceID. We can learn interesting trivia’s about this new feature of SQL Server using this puzzle. Hint: Pay special attention to the difference between new number and earlier number. Can you see the same number in the definition of the CREATE SEQUENCE? Bonus Question: How to avoid the behavior demonstrated in above mentioned query. Does it have any effect of performance? I suggest you try to attempt to answer this question without running this code in SQL Server 2012. You can restart SQL Server using command prompt as well. I will follow up of the answer in comments below. Recently my friend Vinod Kumar wrote excellent blog post on SQL Server 2012: Using SEQUENCE, you can head over there for learning sequence in details. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Puzzle, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• VSDB to SSDT Part 1 : Converting projects and trimming excess files

  - by Etienne Giust

  Visual Studio 2012 introduces a change regarding Database Projects : they now use the SSDT technology, which means old VS2010 database projects (VSDB projects) need to be converted. Hopefully, VS2012 does that for you and it is quite painless, but in my case some unnecessary artifacts from the old project were left in place.  Also, when reopening the solution, database projects appeared unconverted even if I had converted them in the previous session and saved the solution.   Converting the project(s) When opening your Visual Studio 2010 solution with Visual Studio 2012, every standard project should be converted by default, but Visual Studio will ask you about your database projects : “Functional changes required Visual Studio will automatically make functional changes to the following projects in order to open them. The project behavior will change as a result. You will be able to open these projects in this version and Visual Studio 2010 SP1.” If you accept, your project is converted. And it should compile with no errors right away except if you have dependencies to dbschema files which are no longer supported.   The output of a SSDT project is a dacpac file which replaces the dbschema file you were accustomed to. References to dacpac files can be added to SSDT projects in the same fashion references to dbschema could be added to VSDB projects.   Cleaning up You will notice that your project file is now a sqlproj file but the old dbproj is still here. In fact at that point you can still reopen the solution in Visual Studio 2010 and everything should show up.   If like me you plan on using VS2012 exclusively, you can get rid of the following files which are still on your disk and in your source control : the dbproj and dbproj.vspscc files Properties/Database.sqlcmdvars Properties/Database.sqldeployment Properties/Database.sqlpermissions Properties/Database.sqlsettings   You might wonder where the information which used to be in the Properties files is now stored. Permissions : a Permissions.sql was created at the root level of your project. Note that when you create a new database project and import a database using the Schema Compare capabilities from Visual Studio, imported table and stored procedure definition files will hold the permission information (along with constraints and, indexes) SQLVars : they are defined inside the publish.xml files Deployment : they are also in the publish.xml files Settings : I was unable to find where those are now. I suppose they are not defined anymore   But Visual Studio still says my database projects should be converted ! I had this error upon closing and then re-opening the solution : my database projects would appear unconverted even though I did all the necessary steps previously.   Easy solution : remove those projects from the solution and add them again (the sqlproj files).   More For those who run into problems when converting from VSDB to SSDT, I suggest reading the following post : http://blogs.msdn.com/b/ssdt/archive/2011/11/21/top-vsdb-gt-ssdt-project-conversion-issues.aspx   Also interesting, is a side by side comparison of VSDB and SSDT project features : http://blogs.msdn.com/b/ssdt/archive/2011/11/21/sql-server-data-tools-ctp4-vs-vs2010-database-projects.aspx

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• MDM Poised for Growth

  - by david.butler(at)oracle.com

  David Nixon, an Oracle colleague of mine, was doing some research on MDM the other day. He came up with some well founded insights that I thought I’d share with you. Gartner recently published a note asking “Should Organizations Using ERP 'Do' Master Data Management?”  It may seem a bit strange but that’s a question Gartner has been asked by a number of companies as organizations are beginning to understand the importance of data governance and data stewardship.  That’s because ERP Suites typically “focus on integrating their own applications within suites, but have little interest in making their suites interoperate with the applications or suites of other vendors.”  Therefore, Gartner is advising customers that “have deployed or plan to support multiple packaged application suites (even from the same vendor) that have different semantic data and/or process models” to add an MDM solution. And it appears that customers are taking note.  In a more recent note entitled “Search Analytics Trends: Master Data Management”, Gartner noted that MDM searches on gartner.com in November 2010 “were 300% higher than [in] May 2009, indicating the increased interest an importance that businesses are placing on MDM.”  Why the increased interest?  Moving towards a single version of the truth is a familiar theme, but customers are talking more about the underlying business value that this enables.  For example, businesses are talking about the need to fix master data before they can successfully move forward on SOA initiatives.  And the growing demands for compliance continue to be a major driver.  In short, companies are talking more about specific and tangible business value, and they are looking for help creating business cases for an MDM initiative. Why This Matters Gartner’s notes make three things clear.  First, MDM is poised for growth as organizations gain a greater understanding for it and the need they have.  Many are still sorting it out, but the demand is growing and is sure to rise.  Second, any organization with a heterogeneous computing environment should invest in MDM.  Even solutions from the same vendor may have different data models and could benefit from MDM.  But the key to growth, or which vendors will benefit the most from it, is the third and perhaps most critical point: companies need help with the business case for MDM. Oracle can help your organization build a compelling business case for MDM. We have seen our 1100+ MDM customers gain competitive advantages in a wide variety of implementations. Give us a ring.

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• Oracle User Productivity Kit Translation

  - by ultan o'broin

  Oracle's customers just love the User Productivity Kit (UPK). I hear only great things about it from our international customers at the Oracle Usability Advisory Board meetings too. The UPK is the perfect solution for enterprise applications training needs (I previously reviewed a fine book about UPK btw). One question I am often asked is how source content created using the UPK can be translated into another language. I spoke with Peter Maravelias, Principal Product Strategy Manager for UPK about this recently. UPK is already optimized for easy source-target translation already. There is even a solution for re-recording demos. Here's what you can do to get your source content into another language: Use UPK's ability to automatically translate events and actions. UPK comes with XML templates that allow you to accomplish this in 21 languages with a simple publishing action switch. These templates even deal with the tricky business of using gender-based translations. Spanish localization template sample Japanese localization template sample Use the Import and Export localization features to export additional custom content in a format like XLIFF, easily handled by translation tools. You could also export and import in Word format. Re-record the sound (audio) files that go with the recordings, one per screen. UPK's granular approach to the sound files means that timing isn't an option. Retiming demos isn't required. A tip here with sound files and XLFF-exported custom content is to facilitate translation context by avoiding explicit references to actions going on in the screen recordings. A text based storyboard with screenshots accompanying the sound files should also be provided to the translators. Provide a glossary of terms too. Use the re-record option in UPK to record any demo from a translated application. This will allow all the translated UI labels to be automatically captured. You may be required to resize any action events here due to text expansion issues. Of course, you will need translated data in the translated application too, so plan for this in advance. However, source-target language skills aren't required for the re-recording. The UPK Player itself, of course, is also available from Oracle along with content and doc in 21 languages. The Developer and Setup is also translated in a smaller number of languages. Check the Oracle UPK website for latest details. UPK is a super solution for global enterprise applications training deployments allowing source content to be translated into multiple languages easily. See this post on the UPK blog for more insight too!

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• XNA 2D line-of-sight check

  - by bionicOnion

  I'm working on a top-down shooter in XNA, and I need to implement line-of-sight checking. I've come up with a solution that seems to work, but I get the nagging feeling that it won't be efficient enough to do every frame for multiple calls (the game already hiccups slightly at about 10 calls per frame). The code is below, but my general plan was to create a series of rectangles with a width and height of zero to act as points along the sight line, and then check to see if any of these rectangles intersects a ClutterObject (an interface I defined for things like walls or other obstacles) after first screening for any that can't possibly be in the line of sight (i.e. behind the viewer) or are too far away (a concession I made for efficiency). public static bool LOSCheck(Vector2 pos1, Vector2 pos2) { Vector2 currentPos = pos1; Vector2 perMove = (pos2 - pos1); perMove.Normalize(); HashSet<ClutterObject> clutter = new HashSet<ClutterObject>(); foreach (Room r in map.GetRooms()) { if (r != null) { foreach (ClutterObject c in r.GetClutter()) { if (c != null &&!(c.GetRectangle().X * perMove.X < 0) && !(c.GetRectangle().Y * perMove.Y < 0)) { Vector2 cVector = new Vector2(c.GetRectangle().X, c.GetRectangle().Y); if ((cVector - pos1).Length() < 1500) clutter.Add(c); } } } } while (currentPos != pos2 && ((currentPos - pos1).Length() < 1500)) { Rectangle position = new Rectangle((int)currentPos.X, (int)currentPos.Y, 0, 0); foreach (ClutterObject c in clutter) { if (position.Intersects(c.GetRectangle())) return false; } currentPos += perMove; } return true; } I'm sure that there's a better way to do this (or at least a way to make this method more efficient), but I'm not too used to XNA yet, so I figured it couldn't hurt to bring it here. At the very least, is there an efficient to determine which objects may be in front of the viewer with greater precision than the rather broad 90 degree window I've given myself?

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• Going Inside the Store

  - by David Dorf

  Location was the first "killer-tech" for smartphones, and innovators have found several ways to use it. For retail, apps exist to find nearby stores, provide coupons, and give directions to the front door. But once you enter the store, location-finding ceases to work. That's because your location is usually found by finding GPS satellites in they sky, and the store's roof blocks the signal. But it won't take technology long to solve that problem. The first problem to solve is a lack of indoor maps. Navteq and others provide very accurate maps of the outdoors, enabling navigation for cars and pedestrians. Micello is building a business creating digital maps of indoor locations like malls, convention centers, office buildings. They have over 500 live maps, including maps of IKEA stores. They claim it took them only four hours to create a map of the Stanford Shopping Center in Palo Alto with its 1.4 million square feet and 140 retail stores. And within stores, retailers are producing more accurate plan-o-grams. I'm always impressed watching demos of our space planning from AVT. It uses CAD software to allow you to walk the virtual store and see products on the shelves. The second problem is being able to determine location inside the store so it can be overlayed on the map. There are several goals for this endeavor. Your smartphone might direct you straight to particular products, it might summon a sales associate to your location for immediate assistance, and it might send you coupons based on the aisle you're viewing. Companies like Nearbuy, ZuluTime, and Skyhook are working to master indoor location using a combination of GPS signals, WiFi, and cell tower positioning to calculate a location. (Skyhook calls this WPS, as depicted in the chart.) Today they can usually hit 10 meters accuracy, but that number is improving all the time. When it gets inside 3 meters some the goals mentioned earlier will be in easy reach. I for one can't wait until the time my iPhone leads me directly to the sprinkler heads in Lowes and Home Depot.

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• Ed Burns' Servlet 4/HTTP 2 Session at JavaOne 2014

  - by reza_rahman

  For the Java EE track at JavaOne 2014 we are highlighting some key sessions and speakers to better inform you of what you can expect, right up until the start of the conference. To this end we recently interviewed Ed Burns. Ed is a veteran of Sun and now Oracle. He has been and is instrumental in pushing the JSF ecosystem forward as specification lead. Besides his specification lead work Ed is well regarded as an author and speaker on his own right. In addition to carrying the JSF torch Ed will be co-leading the key Servlet 4 specification for Java EE 8, along with Servlet specification guru Shing Wai Chan. The primary goal of Servlet 4 is to enable the fundamentally important changes in HTTP 2 for the entire server-side Java ecosystem. We wanted to talk to Ed about his Servlet 4 session at JavaOne 2014 and HTTP 2 generally: The details for the Servlet 4 session can be found here. Ed has several other key sessions on the track that we hope to talk to him about separately in the near future: What’s Next for JSF?: In this key session, Ed will be sharing the next steps for the continued evolution of the JSF specification in Java EE 8. Where’s My UI? The 2014 JavaOne Web App UI Smackdown: The UI space for web applications, especially in the Java ecosystem continues to be as hotly contested as ever. This is especially true with the (re)introduction of JavaScript based rich client frameworks like AngularJS. This lively panel brings together experts representing the diverse schools of thought for web UIs. Ed will be representing JSF of course. Neal Ford will moderate the panel as an independent and hopefully reasonably neutral party. Adopt-a-JSR for Java EE 7 and Java EE 8: Adopt-a-JSR has been a reasonable success for Java EE 7. With Java EE 8 we are planning to strengthen it far more as away of getting grassroots level participation in the specification efforts. This session will introduce Adopt-a-JSR, share how it worked for Java EE 7 and what we plan to do with it in Java EE 8. Ed will be sharing his perspectives on Adopt-a-JSR for both Java EE 7 and Java EE 8. Besides Ed's sessions, we have a very strong program for the Java EE track and JavaOne overall - just explore the content catalog. If you can't make it, you can be assured that we will make key content available after the conference just as we have always done.

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• Ati Radeon HD 3200 Graphics driver - Installation Problem

  - by samufi

  I have a fresh installation of Ubuntu 12.04 x86 and I am trying to install the proprietary driver for my "Radeon HD 3200 Graphics" video card. I know that there are already many threads about this topic, but I did not find a solution for my problem: For the installation I followed exactly these instructions: What is the correct way to install ATI Catalyst Video Drivers in 12.04 LTS? During the process I faced these problems: I executed ~$ debconf libstdc++6 dkms libqtgui4 wget execstack libelfg0 dh-modaliases and got: debconf: DbDriver "passwords" warning: could not open /var/cache/debconf/passwords.dat: Keine Berechtigung Can't exec "libstdc++6": Datei oder Verzeichnis nicht gefunden at /usr/share/perl/5.14/IPC/Open3.pm line 186. open2: exec of libstdc++6 dkms libqtgui4 wget execstack libelfg0 dh-modaliases failed at /usr/share/perl5/Debconf/ConfModule.pm line 59 (translation of the German parts: "Keine Berechtigung" means: "no permission"; "Datei oder Verzeichnis nicht gefunden" means: "File or folder not found") Because I had no idea if it was a big issue, I just continued: ~$ sudo apt-get install ia32-libs There I got: Paketlisten werden gelesen... Fertig Abhängigkeitsbaum wird aufgebaut Statusinformationen werden eingelesen... Fertig Paket ia32-libs ist nicht verfügbar, wird aber von einem anderen Paket referenziert. Das kann heißen, dass das Paket fehlt, dass es abgelöst wurde oder nur aus einer anderen Quelle verfügbar ist. E: Paket »ia32-libs« hat keinen Installationskandidaten (Translation: [...] the package ia32-libs is not available but is referenced by an other package [...] E: package »ia32-libs« has no installation candidate) Once more I went on. The next steps worked quite fine. But when I came to the point: ~$ sudo dpkg -i *.deb There I got A popup message, something like there was a problem with a system application but in the terminal no errors were reported, also the packages seemed to be installed. so now the Ati Catalyst Center works amdcccle but fglrxinfo gave me X Error of failed request: BadRequest (invalid request code or no such operation) Major opcode of failed request: 139 (ATIFGLEXTENSION) Minor opcode of failed request: 66 () Serial number of failed request: 13 Current serial number in output stream: 13 So there is something wrong. (Also there is not the possibility to enable these nice graphical features - the reason why I installed the proprietary driver) Because I worked with a completely fresh Installation I don't know how to fix the problem. If anybody could help I would be very tahnkful! =)

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• Music Notation Editor - Refactoring view creation logic elsewhere

  - by Cyril Silverman

  Let me preface by saying that knowing some elementary music theory and music notation may be helpful in grasping the problem at hand. I'm currently building a Music Notation and Tablature Editor (in Javascript). But I've come to a point where the core parts of the program are more or less there. All functionality I plan to add at this point will really build off the foundation that I've created. As a result, I want to refactor to really solidify my code. I'm using an API called VexFlow to render notation. Basically I pass the parts of the editor's state to VexFlow to build the graphical representation of the score. Here is a rough and stripped down UML diagram showing you the outline of my program: In essence, a Part has many Measures which has many Notes which has many NoteItems (yes, this is semantically weird, as a chord is represented as a Note with multiple NoteItems, individual pitches or fret positions). All of the relationships are bi-directional. There are a few problems with my design because my Measure class contains the majority of the entire application view logic. The class holds the data about all VexFlow objects (the graphical representation of the score). It contains the graphical Staff object and the graphical notes. (Shouldn't these be placed somewhere else in the program?) While VexFlowFactory deals with actual creation (and some processing) of most of the VexFlow objects, Measure still "directs" the creation of all the objects and what order they are supposed to be created in for both the VexFlowStaff and VexFlowNotes. I'm not looking for a specific answer as you'd need a much deeper understanding of my code. Just a general direction to go in. Here's a thought I had, create an MeasureView/NoteView/PartView classes that contains the basic VexFlow objects for each class in addition to any extraneous logic for it's creation? but where would these views be contained? Do I create a ScoreView that is a parallel graphical representation of everything? So that ScoreView.render() would cascade down PartView and call render for each PartView and casade down into each MeasureView, etc. Again, I just have no idea what direction to go in. The more I think about it, the more ways to go seem to pop into my head. I tried to be as concise and simplistic as possible while still getting my problem across. Please feel free to ask me any questions if anything is unclear. It's quite a struggle trying to dumb down a complicated problem to its core parts.

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• The Windows 8 and Ubuntu 12.04 Dual Boot NIghtmare

  - by Steve

  I have done some research as to how to go about this dual-boot, and I am close, but I need some guidance with booting into Windows 8 (Ubuntu is installed). I have a Lenovo Ideapad y510p. I will go over what I have done to dual-boot this laptop, with windows 8 pre-installed, with Ubuntu 12.04: I followed every instruction to the letter for the 97-vote response here, and everything worked fine up until after the repair boot section: Installing on a Pre-Installed Windows 8 System (UEFI Supported) I ran into the following error upon restarting after the repair boot section: error: invalid arch independent elf magic. This error (a grub issue) disabled me from booting into Ubuntu :( After a little googling, I followed the instructions in the reactivating grub 2 section to resolve the error: http://kb.acronis.com/content/1686 I found a possible solution to fixing the Windows 8 boot issue, and tried it: http://webcache.googleusercontent.com/search?q=cache:i9JMyXzzRpYJ:askubuntu.com/questions/279275/dual-boot-problem-windows-8-ubuntu-12-04+&cd=1&hl=en&ct=clnk&gl=us&client=ubuntu I thought the above solution worked, but when I attempt to boot into Windows 8, I get the following missing file error: File: \Boot\BCD Status: 0xc000000e Info: The Boot Configuration Data for your PC is missing or contains errors. Here is some other information that may be useful: I have 3 partitions devoted to Ubuntu. The first, sda8, has a flag bios_grub (1049 kb). The second, sda9, is where everything else is (96.6 GB). The last, sda10, is for swap (8299 MB). My question is: How do I fix the boot configuration for Windows 8? Any help would be greatly appreciated :) Update 1: When I attempt to boot into UEFI mode, I get the following error: invalid arch independent elf magic (the same error I saw in step 2). Update 2: A useful link here I found: Dual booting Ubuntu 12.04: UEFI and Legacy So, this is my 4th time installing Ubuntu on the laptop, and it looks like I need to install it in UEFI mode. Should I scrap it all again, and reinstall? Or is there ANY way of salvaging my installation? At this point, I can't even boot into Windows (although I have an installation cd to fix the windows boot issue, that would ultimately screw over ubuntu). Update 3: After doing a little more browsing around, I found a cool way around this messy grub stuff, using rEFInd. Rod Smith's post here saved me! Installing ubuntu 12.04.02 in uefi mode Now, I am able to dual-boot Windows 8 and Ubuntu and boot into both operating systems :) I have another issue (relating to the boot configuration in the bios) that I will post as a separate question :)

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• Safely deploying changes to production servers

  - by oazabir

  When you deploy incremental changes on a production server, which is running and live all the time, you some times see error messages like “Compiler Error Message: The Type ‘XXX’ exists in both…”. Sometimes you find Application_Start event not firing although you shipped a new class, dll or web.config. Sometimes you find static variables not getting initialized and so on. There are so many weird things happen on webservers when you incrementally deploy changes to the server and the server has been up and running for several weeks. So, I came up with a full proof house keeping steps that we always do whenever we deploy some incremental change to our websites. These steps ensure that the web sites are properly recycled , cached are cleared, all the data stored at Application level is initialized. First of all you should have multiple web servers behind load balancer. This way you can take one server our of the production traffic, do your deployment and house keeping tasks like restarting IIS, and then put it back. Then you can do it for the second server and so on. This ensures there’s no outage for customer. If you can do it reasonable fast, hopefully customers won’t notice discrepancy between the servers some having new code and some having old code. You should only do this when your changes aren’t drastic. For ex, you aren’t delivering a complete revamped UI. In that case, some users hitting server1 with latest UI will suddenly get a completely different experience and then on next page refresh, they might hit server2 with old code and get a totally different experience. This works for incremental non-dramatic changes only.   During deployment you should follow these steps: Take server X out of load balancer so that it does not get any traffic. Stop all windows services on the server. Stop IIS. Delete the Temporary ASP.NET folders of all .NET versions incase you have multiple .NET versions running. You can follow this link. Deploy the changes. Flush any distributed cache you have, for ex, Velocity or Memcached. Start IIS. Start the windows services on the server. Warm up all websites by hitting major URLs on the websites. You should have some automated script to do this. You can use tinyget to hit some major URLs, especially pages that take a lot of time to compile. Read my post on keeping websites warm with zero coding. Put server X back to load balancer so that it starts receiving traffic. That’s it. It should give you a clean deployment and prevent unexpected errors. You should print these steps and hang on the desk of your deployment guys so that they never forget during deployment pressure.

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• Ed Burns' Servlet 4/HTTP 2 Session at JavaOne

  - by Yolande Poirier

  By Guest Blogger Reza Rahman For the Java EE track at JavaOne 2014 we are highlighting some key sessions and speakers to better inform you of what you can expect, right up until the start of the conference. To this end we recently interviewed Ed Burns. Ed is a veteran of Sun and now Oracle. He has been and is instrumental in pushing the JSF ecosystem forward as specification lead. Besides his specification lead work Ed is well regarded as an author and speaker on his own right. In addition to carrying the JSF torch Ed will be co-leading the key Servlet 4 specification for Java EE 8, along with Servlet specification guru Shing Wai Chan. The primary goal of Servlet 4 is to enable the fundamentally important changes in HTTP 2 for the entire server-side Java ecosystem. We wanted to talk to Ed about his Servlet 4 session at JavaOne 2014 and HTTP 2 generally: The details for the Servlet 4 session can be found here. Ed has several other key sessions on the track that we hope to talk to him about separately in the near future: What’s Next for JSF?: In this key session, Ed will be sharing the next steps for the continued evolution of the JSF specification in Java EE 8. Where’s My UI? The 2014 JavaOne Web App UI Smackdown: The UI space for web applications, especially in the Java ecosystem continues to be as hotly contested as ever. This is especially true with the (re)introduction of JavaScript based rich client frameworks like AngularJS. This lively panel brings together experts representing the diverse schools of thought for web UIs. Ed will be representing JSF of course. Neal Ford will moderate the panel as an independent and hopefully reasonably neutral party. Adopt-a-JSR for Java EE 7 and Java EE 8: Adopt-a-JSR has been a reasonable success for Java EE 7. With Java EE 8 we are planning to strengthen it far more as away of getting grassroots level participation in the specification efforts. This session will introduce Adopt-a-JSR, share how it worked for Java EE 7 and what we plan to do with it in Java EE 8. Ed will be sharing his perspectives on Adopt-a-JSR for both Java EE 7 and Java EE 8. Besides Ed's sessions, we have a very strong program for the Java EE track and JavaOne overall - just explore the content catalog. If you can't make it, you can be assured that we will make key content available after the conference just as we have always done.

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• How to include an apache library with my opensource code?

  - by OscarRyz

  I have this opensource code with MIT license that uses an Apache 2.0 licensed library. I want to include this in my project, so it can be built right away. In the point 4 of that license explains how to redistribute it: excerpt: 4 . Redistribution. You may reproduce and distribute copies of the Work or Derivative Works thereof in any medium, with or without modifications, and in Source or Object form, provided that You meet the following conditions: You must give any other recipients of the Work or Derivative Works a copy of this License; and You must cause any modified files to carry prominent notices stating that You changed the files; and You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and If the Work includes a "NOTICE" text file as part of its distribution, then any Derivative Works that You distribute must include a readable copy of the attribution notices contained within such NOTICE file, excluding those notices that do not pertain to any part of the Derivative Works, in at least one of the following places: within a NOTICE text file distributed as part of the Derivative Works; within the Source form or documentation, if provided along with the Derivative Works; or, within a display generated by the Derivative Works, if and wherever such third-party notices normally appear. The contents of the NOTICE file are for informational purposes only and do not modify the License. You may add Your own attribution notices within Derivative Works that You distribute, alongside or as an addendum to the NOTICE text from the Work, provided that such additional attribution notices cannot be construed as modifying the License. You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use, reproduction, or distribution of Your modifications, or for any such Derivative Works as a whole, provided Your use, reproduction, and distribution of the Work otherwise complies with the conditions stated in this License. I'm not creating a derivative work ( I plan to provide it as it is ). I don't have a NOTICE file, just my my own LICENSE.txt file. Question: Where should I put something along the lines: "This project uses Xyz library distributed under Apache2.0 ..."? What's recommented? Should I provide the apache license file too? Or would be enough if I just say "Find the license online here...http://www.apache.org/licenses/LICENSE-2.0.html" I hope someone who has done this in the past may shed some light on the matter.

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• How to install Awesome WM without root access?

  - by ssice

  I want to install the Awesome window manager. In the environment where I want to configure it I don't have root access. I do have a machine were I can be root (I use for this a virtual machine in my laptop). I have tried the following: $ sudo apt-get install awesome The following packages are about to be installed: awesome libev3 libid3tag0 libimlib2 liblua5.1-0 libxcb-icccm1 libxcb-image0 libxcb-keysyms1 libxcb-property1 libxcb-randr0 libxcb-xinerama0 libxcb-xtest0 libxdg-basedir1 menu rlwrap Do you want to continue [Y/n]? n I do now have the list of dependencies for awesome, so I downloaded them all. For that, I did the following. $ pkgs="awesome libev3 libid3tag0 libimlib2 liblua5.1-0 libxcb-icccm1 libxcb-image0 libxcb-keysyms1 libxcb-property1 libxcb-randr0 libxcb-xinerama0 libxcb-xtest0 libxdg-basedir1 menu rlwrap" # this is just for not writing it all ;) $ sudo apt-get install --download-only $pkgs .... $ mkdir -p /tmp/x_debs $ for pkg in $pkgs; do cp /var/cache/apt/archives/$pkg* /tmp/x_debs/; done [ copies all *.deb from my dependencies to /tmp/x_debs ] Now, I want to install the dependencies. For that, I setup a fake dpkg install in my home folder: $ mkdir $HOME/root $ mkdir -p $HOME/root/var/lib/dpkg/{triggers,updates} $ touch $HOME/root/var/lib/dpkg/{available,status} Now I tried to install with dpkg, but I could not: $ dpkg --force-not-root --root=$HOME/root --recursive -i /tmp/x_debs It failed while trying to set permissions for the packages and running chroot. As I do have root access in this machine, I ran it with privileges: $ sudo dpkg --root=$HOME/root --recursive -i /tmp/x_debs Then I had a lot of stuff (i.e., everything: dependencies and the own WM) installed inside $HOME/root. Particularly, xcb-* libraries were installed in $HOME/root/usr/lib and the awesome binary in $HOME/root/usr/bin/awesome. If I try to execute awesome as is I get as an error that libraries could not be loaded. That's normal, as they are not in /usr/lib nor in /lib. So I ran export LD_LIBRARY_PATH=$HOME/root/usr/lib:$HOME/root/lib:${LD_LIBRARY_PATH} and awesome would try to load. However, I could not make gdm to run awesome within gnome or replacing it. I did it this way so I can copy everything in my $HOME/root folder, paste it in the other machine and have it running. Is there any other way (to have less wasted space maybe..) to do this? How can I tell gdm to exec awesome without root access?

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• links for 2011-01-06

  - by Bob Rhubart

  Coming to your town: Oracle Enterprise Cloud Summit During these full-day events, cloud experts will share real-world best practices, reference architectures, detailed customer case studies, and more. Events scheduled in cities around the world.  (tags: oracle otn cloud event) Webcast: Security and Compliance for Private Cloud Consolidation Roxana Bradescu, Senior Director for Oracle Database Security Products, discusses Oracle Database Security Solutions to securely consolidate data and meet compliance requirements within private cloud computing environments. Thursday, January 13, 2011. 10am PST | 1pm EST (tags: oracle cloud security) Answering Questions about Mobile Devices | The AppsLab "How do the numbers of Android and iOS users compare? How often are people switching? Where are all these BlackBerry and Nokia users? Do they plan to jump to Android or iOS? What about webOS? Is it relevant?" Some answers in this AppsLab survey. (tags: oracle otn enterprise2.0 mobilecomputing iphone blackberry android) Webcast: Achieve 24/7 Cloud Availability Without Expensive Redundancy Ashish Ray and Matthew Baier discuss Oracle’s Maximum Availability Architecture and Oracle Database 11g. (tags: oracle cloud highavailability webcast) Converting a PV vm back into an HVM vm (Wim Coekaerts Blog) "I wanted to convert one of my VMs that was based on a paravirt kernel into a vm that just boots as a regular hardware virt VM with a standard x86-64 kernel...It took me a little while to figure out the fastest way so now that I have it pretty much down I wanted to share the steps." - Wim Coekaerts (tags: oracle otn virtualization oraclevm) @OTN_Garage: Resources for VirtualBox 4.0 Rick "@OTN_Garage" Ramsey shares links to several resources for those with a VirtualBox jones. (tags: oracle otn virtualization virtualbox) 'Federal Service Bus' Helps Belgian Government Speak a Common Language - SOA in Action Blog "The first SOA-enabled application was developed in less than two months and was fully operational in approximately 10 weeks. In addition, new FSB modules are reusable for other Belgian e-government applications, saving both time and taxpayer dollars." - Joe McKendrick (tags: soa oracle) Show Notes: Architects in the Cloud (ArchBeat Podcast) The complete 4-part interview with Stephen G. Bennett and Archie Reed, the authors of "Silver Clouds, Dark Linings: A Concise Guide to Cloud Computing," is now available. (tags: oracle otn cloud podcast archbeat)

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• How to store Role Based Access rights in web application?

  - by JonH

  Currently working on a web based CRM type system that deals with various Modules such as Companies, Contacts, Projects, Sub Projects, etc. A typical CRM type system (asp.net web form, C#, SQL Server backend). We plan to implement role based security so that basically a user can have one or more roles. Roles would be broken down by first the module type such as: -Company -Contact And then by the actions for that module for instance each module would end up with a table such as this: Role1 Example: Module Create Edit Delete View Company Yes Owner Only No Yes Contact Yes Yes Yes Yes In the above case Role1 has two module types (Company, and Contact). For company, the person assigned to this role can create companies, can view companies, can only edit records he/she created and cannot delete. For this same role for the module contact this user can create contacts, edit contacts, delete contacts, and view contacts (full rights basically). I am wondering is it best upon coming into the system to session the user's role with something like a: List<Role> roles; Where the Role class would have some sort of List<Module> modules; (can contain Company, Contact, etc.).? Something to the effect of: class Role{ string name; string desc; List<Module> modules; } And the module action class would have a set of actions (Create, Edit, Delete, etc.) for each module: class ModuleActions{ List<Action> actions; } And the action has a value of whether the user can perform the right: class Action{ string right; } Just a rough idea, I know the action could be an enum and the ModuleAction can probably be eliminated with a List<x, y>. My main question is what would be the best way to store this information in this type of application: Should I store it in the User Session state (I have a session class where I manage things related to the user). I generally load this during the initial loading of the application (global.asax). I can simply tack onto this session. Or should this be loaded at the page load event of each module (page load of company etc..). I eventually need to be able to hide / unhide various buttons / divs based on the user's role and that is what got me thinking to load this via session. Any examples or points would be great.

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• apt-get install is not able to access /etc

  - by HorusKol

  I put together an ubuntu 12.04 server a couple of weeks ago and everything seemed fine until this morning. Suddenly, I'm having trouble installing new packages - at first I thought there was something wrong with tinyproxy and so I tried installing squid instead. However, I get similar results: Starting tinyproxy: tinyproxy: Could not open config file "/etc/tinyproxy.conf".\ ... /var/lib/dpkg/info/squid3.postinst: 1: /var/lib/dpkg/info/squid3.postinst: cannot open /etc/squid3/squid.conf: No such file It seems that apt-get is not creating the configuration files needed for these programs. I haven't modified any configuration or user groups since the last successful update/install of packages. /etc is present, and is populated with a nice healthy tree of configuration files. It is owned and grouped to root, and has the properties drwxr-xr-x - all the files and folders inside seem to be fine to, as far as I can tell. I've even been able to edit/save a couple as sudo. Full output from installing tinyproxy: Reading package lists... Done Building dependency tree Reading state information... Done The following NEW packages will be installed: tinyproxy 0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded. Need to get 0 B/61.6 kB of archives. After this operation, 201 kB of additional disk space will be used. Selecting previously unselected package tinyproxy. (Reading database ... 58916 files and directories currently installed.) Unpacking tinyproxy (from .../tinyproxy_1.8.3-1_amd64.deb) ... Processing triggers for ureadahead ... Processing triggers for man-db ... Setting up tinyproxy (1.8.3-1) ... Starting tinyproxy: tinyproxy: Could not open config file "/etc/tinyproxy.conf". invoke-rc.d: initscript tinyproxy, action "start" failed. dpkg: error processing tinyproxy (--configure): subprocess installed post-installation script returned error exit status 70 Errors were encountered while processing: tinyproxy E: Sub-process /usr/bin/dpkg returned an error code (1) Result of strace after installation: 18467 open("/etc/ld.so.cache", O_RDONLY|O_CLOEXEC) = 3 18467 open("/lib/x86_64-linux-gnu/libc.so.6", O_RDONLY|O_CLOEXEC) = 3 18467 read(3, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\200\30\2\0\0\0\0\0"..., 832) = 832 18467 open("/etc/tinyproxy.conf", O_RDONLY) = -1 ENOENT (No such file or directory)

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• How to Use Your Android Phone as a Modem; No Rooting Required

  - by Jason Fitzpatrick

  If your cellular provider’s mobile hotspot/tethering plans are too pricey, skip them and tether your phone to your computer without inflating your monthly bill. Read on to see how you can score free mobile internet. We recently received a letter from a How-To Geek reader, requesting help linking their Android phone to their laptop to avoid the highway robbery their cellular provider was insisting upon: Dear How-To Geek, I recently found out that my cellphone company charges $30 a month to use your smartphone as a data modem. That’s an outrageous price when I already pay an extra $15 a month charge just because they insist that because I have a smartphone I need a data plan because I’ll be using so much more data than other users. They expect me to pay what amounts to a $45 a month premium just to do some occasional surfing and email checking from the comfort of my laptop instead of the much smaller smartphone screen! Surely there is a work around? I’m running Windows 7 on my laptop and I have an Android phone running Android OS 2.2. Help! Sincerely, No Double Dipping! Well Double Dipping, this is a sentiment we can strongly related to as many of us on staff are in a similar situation. It’s absurd that so many companies charge you to use the data connection on the phone you’re already paying for. There is no difference in bandwidth usage if you stream Pandora to your phone or to your laptop, for example. Fortunately we have a solution for you. It’s not free-as-in-beer but it only costs $16 which, over the first year of use alone, will save you $344. Let’s get started! Latest Features How-To Geek ETC What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) How To Remove People and Objects From Photographs In Photoshop Make Efficient Use of Tab Bar Space by Customizing Tab Width in Firefox See the Geeky Work Done Behind the Scenes to Add Sounds to Movies [Video] Use a Crayon to Enhance Engraved Lettering on Electronics Adult Swim Brings Their Programming Lineup to iOS Devices Feel the Chill of the South Atlantic with the Antarctica Theme for Windows 7 Seas0nPass Now Offers Untethered Apple TV Jailbreaking

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• Amazon.com Cutting Off Colorado Affiliates

  - by Joe Mayo

  I received an email from Amazon.com today, essentially cutting off my affiliate status because I'm in Colorado. Colorado recently passed legislation that requires retailers to either collect sales tax for on-line transactions or engage in an onerous process that makes you wish you had collected sales tax.  After I Tweeted this, Mike Jones tweeted a link to the legislation.  Here's an excerpt from Amazon.com's email: "Dear Colorado-based Amazon Associate: We are writing from the Amazon Associates Program to inform you that the Colorado government recently enacted a law to impose sales tax regulations on online retailers. The regulations are burdensome and no other state has similar rules. The new regulations do not require online retailers to collect sales tax. Instead, they are clearly intended to increase the compliance burden to a point where online retailers will be induced to "voluntarily" collect Colorado sales tax -- a course we won't take. We and many others strongly opposed this legislation, known as HB 10-1193, but it was enacted anyway. Regrettably, as a result of the new law, we have decided to stop advertising through Associates based in Colorado. We plan to continue to sell to Colorado residents, however, and will advertise through other channels, including through Associates based in other states. There is a right way for Colorado to pursue its revenue goals, but this new law is a wrong way. As we repeatedly communicated to Colorado legislators, including those who sponsored and supported the new law, we are not opposed to collecting sales tax within a constitutionally-permissible system applied even-handedly. The US Supreme Court has defined what would be constitutional, and if Colorado would repeal the current law or follow the constitutional approach to collection, we would welcome the opportunity to reinstate Colorado-based Associates. You may express your views of Colorado's new law to members of the General Assembly and to Governor Ritter, who signed the bill. Your Associates account has been closed as of March 8, 2010, and we will no longer pay advertising fees for customers you refer to Amazon.com after that date. Please be assured that all qualifying advertising fees earned prior to March 8, 2010, will be processed and paid in accordance with our regular payment schedule. Based on your account closure date of March 8, any final payments will be paid by May 31, 2010. We have enjoyed working with you and other Colorado-based participants in the Amazon Associates Program, and wish you all the best in your future.   Best Regards,   The Amazon Associates Team"

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• Part 1: What are EBS Customizations?

  - by volker.eckardt(at)oracle.com

  Everything what is not shipped as Oracle standard may be called customization. And very often we differentiate between setup and customization, although setup can also be required when working with customizations.This highlights one of the first challenges, because someone needs to track setup brought over with customizations and this needs to be synchronized with the (standard) setup done manually. This is not only a tracking issue, but also a documentation issue. I will cover this in one of the following blogs in more detail.But back to the topic itself. Mainly our code pieces (java, pl/sql, sql, shell scripts), custom objects (tables, views, packages etc.) and application objects (concurrent programs, lookups, forms, reports, OAF pages etc.) are treated as customizations. In general we define two types: customization by extension and customization by modification. For sure we like to minimize standard code modifications, but sometimes it is just not possible to provide a certain functionality without doing it.Keep in mind that the EBS provides a number of alternatives for modifications, just to mention some:Files in file system    add your custom top before the standard top to the pathBI Publisher Report    add a custom layout and disable the standard layout, automatically yours will be taken.Form /OAF Change    use personalization or substitutionUsing such techniques you are on the safe site regarding standard patches, but for sure a retest is always required!Many customizations are growing over the time, initially it was just one file, but in between we have 5, 10 or 15 files in our customization pack. The more files you have, the more important is the installation order.Last but not least also personalization's are treated as customizations, although you may not use any deployment pack to transfer such personalisation's (but you can). For OAF personalization's you can use iSetup, I have also enabled iSetup to allow Forms personalizations to transport.Interfaces and conversion objects are quite often also categorized as customizations and I promote this decision. Your development standards are related to all these kinds of custom code whether we are exchanging data with users (via form or report) or with other systems (via inbound or outbound interface).To cover all these types of customizations two acronyms have been defined: RICE and CEMLI.RICE = Reports, Interfaces, Conversions, and ExtensionsCEMLI = Customization, Extension, Modification, Localization, IntegrationThe word CEMLI has been introduced by Oracle On Demand and is used within Oracle projects quite often, but also RICE is well known as acronym.It doesn't matter which acronym you are using, the main task here is to classify and categorize your customizations to allow everyone to understand when you talk about RICE- 211, CEMLI XXFI_BAST or XXOM_RPT_030.Side note: Such references are not automatically objects prefixes, but they are often used as such. I plan also to address this point in one other blog.Thank you!Volker

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• Oracle Utilities Application Framework V4.2.0.0.0 Released

  - by ACShorten

  The Oracle Utilities Application Framework V4.2.0.0.0 has been released with Oracle Utilities Customer Care And Billing V2.4. This release includes new functionality and updates to existing functionality and will be progressively released across the Oracle Utilities applications. The release is quite substantial with lots of new and exciting changes. The release notes shipped with the product includes a summary of the changes implemented in V4.2.0.0.0. They include the following: Configuration Migration Assistant (CMA) - A new data management capability to allow you to export and import Configuration Data from one environment to another with support for Approval/Rejection of individual changes. Database Connection Tagging - Additional tags have been added to the database connection to allow database administrators, Oracle Enterprise Manager and other Oracle technology the ability to monitor and use individual database connection information. Native Support for Oracle WebLogic - In the past the Oracle Utilities Application Framework used Oracle WebLogic in embedded mode, and now, to support advanced configuration and the ExaLogic platform, we are adding Native Support for Oracle WebLogic as configuration option. Native Web Services Support - In the past the Oracle Utilities Application Framework supplied a servlet to handle Web Services calls and now we offer an alternative to use the native Web Services capability of Oracle WebLogic. This allows for enhanced clustering, a greater level of Web Service standards support, enchanced security options and the ability to use the Web Services management capabilities in Oracle WebLogic to implement higher levels of management including defining additional security rules to control access to individual Web Services. XML Data Type Support - Oracle Utilities Application Framework now allows implementors to define XML Data types used in Oracle in the definition of custom objects to take advantage of XQuery and other XML features. Fuzzy Operator Support - Oracle Utilities Application Framework supports the use of the fuzzy operator in conjunction with Oracle Text to take advantage of the fuzzy searching capabilities within the database. Global Batch View - A new JMX based API has been implemented to allow JSR120 compliant consoles the ability to view batch execution across all threadpools in the Coherence based Named Cache Cluster. Portal Personalization - It is now possible to store the runtime customizations of query zones such as preferred sorting, field order and filters to reuse as personal preferences each time that zone is used. These are just the major changes and there are quite a few more that have been delivered (and more to come in the service packs!!). Over the next few weeks we will be publishing new whitepapers and new entries in this blog outlining new facilities that you want to take advantage of.

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• Social Analytics and the Customer

  - by David Dorf

  Many successful retailers put the customer at the center of everything they do, so its important that the customer is modeled correctly across all their systems.  The path to omni-channel starts and ends with the customer so at ARTS, our next big project is focused on ensuring a consistent representation of customers across our transactional data model, datawarehouse model, and XML schemas.  Further, we've started a new whitepaper that describes how Big Data and Social Media Analytics should be leveraged by retailers to add and additional level of customer insight. Let's start by taking a closer look at the meaning of social analytics.  Here's my definition: Social Analytics, in the retail context, describes the analysis of data obtained from social media sources in an effort to better comprehend and interact with the community of consumers.  This discipline seeks to understand what’s being said by the community about brands and products (“monitoring”), as well as understand the behaviors of those in the community (“profiling”).  The results are used to enforce the brand image, improve product decisions, and better focus marketing, all of which lead to increased sales. To help illustrate the facets of social analytics, I drew the diagram below which was originally published by Retail Touchpoints. There are lots of tools on the market that allow retailers to monitor social media for brand and product mentions.  These include analysis of sentiment, reach, share of voice, engagement, etc.  When your brand is mentioned, good or bad, its an opportunity to engage with the customer and possibly lead to a sale.  Because products are not always unique, its much more difficult to monitor product mentions, but detecting product trends early can help a retailer make better merchandising decisions, especially in fashion. Once a retailer understands what's being said, the next step is learn more about who's saying it.  That involves profiling customers beyond simple demographics to understand their motivations.  Much can be learned from patterns, and even more when customers voluntarily share their data.  Knowing that a customer is passionate about, for example, mountain biking allows the retailer to make relevant offers on helmets, ask for opinions on hydration, and help spread marketing messages. Social analytics has many facets that benefit retailers, some of which are easy but many of which are hard.  Its important for the CMO and CIO to work closely together to plan for these capabilities and monitor the maturity of tools on the market.  This is an area that will separate winners from losers.

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