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• BizTalk 2009 - Installing BizTalk Server 2009 on XP for Development

  - by StuartBrierley

  At my previous employer, when developing for BizTalk Server 2004 using Visual Studio 2003, we made use of separate development and deployment environments; developing in Visual Studio on our client PCs and then deploying to a seperate shared BizTalk 2004 Server from there.  This server was part of a multi-server Standard BizTalk environment comprising of separate BizTalk Server 2004 and SQL Server 2000 servers.  This environment was implemented a number of years ago by an outside consulting company, and while it worked it did occasionally cause contention issues with three developers deploying to the same server to carry out unit testing! Now that I am making the design and implementation decisions about the environment that BizTalk will be developed in and deployed to, I have chosen to create a single "server" installation on my development PC, installling SQL Server 2008, Visual Studio 2008 and BizTalk Server 2009 on a single system.  The client PC in use is actually a MacBook Pro running Windows XP; not the most powerful of systems for high volume processing but it should be powerful enough to allow development and initial unit testing to take place. I did not need to, and so chose not to, install all of the components detailed in the Microsoft guide for installing BizTalk 2009 on Windows XP but I did follow the basics of the procedures detailed within.  Outlined below are the highlights of this process and any details of what choices I made.   Install IIS I had previsouly installed Windows XP, including all current service packs and critical updates.  At the time of installation this included Service Pack 3, the .Net Framework 3.5 and MS Windows Installer 3.1.  Having a running XP system, my first step was to install IIS - this is quite straightforward and posed no difficulties. Install Visual Studio 2008 The next step for me was to install Visual Studio 2008.  Making sure to select a custom installation is crucial at this point, as you need to make sure that you deselect SQL Server 2005 Express Edition as it can cause the BizTalk installation to fail.  The installation guide suggests that you only select Visual C# when selecting features to install, but  I decided that due to some legacy systems I have code for that I would also select the VB and ASP options. Visual Studio 2008 Service Pack 1 Following the completion of the installation of Visual Studio itself you should then install the Visual Studio 2008 Service Pack 1. SQL Server 2008 Standard Edition The next step before intalling BizTalk Server 2009 itself is to install SQL Server 2008 Standard Edition. On the feature selection screen make sure that you select the follwoing options: Database Engine Services SQL Server Replication Full-Text Search Analysis Services Reporting Services Business Intelligence Development Studio Client Tools Connectivity Integration Services Management Tools Basic and Complete Use the default instance and the same accounts for all SQL server instances - in my case I used the Network Service and Local Service accounts for the two sets of accounts. On the database engine configuration screen I selected windows authentication and added the current user, adding the same user again on the Analysis services Configuration screen.  All other screens were left on the default settings. The SQL Server 2008 installation also included the installation of hotfix for XP KB942288-v3, the Windows Installer 4.5 Redistributable. System Configuration At this stage I took a moment to disable the SQL Server shared memory protocol and enable the Named Pipes and TCP/IP protocols.  These can be found in the SQL Server Configuration Manager > SQL Server Network Configuration > Protocols for MSSQLServer.  I also made sure that the DTC settings were configured correctley.   BizTalk Server 2009 The penultimate step is to install BizTalk Server 2009 Standard Edition. I had previsouly downloaded the redistributable prerequisites as a CAB file so was able to make use of this when carrying out the installation. When selecting which components to install I selected: Server Runtime BizTalk EDI/AS2 Runtime WCF Adapter Runtime Portal Components Administrative Tools WFC Administartion Tools Developer Tools and SDK, Enterprise SSO Administration Module Enterprise SSO Master Secret Server Business Rules Components BAM Alert Provider BAM Client BAM Eventing Once installation has completed clear the launch BizTalk Server Configuration check box and select finish. Verify the Installation Before configuring BizTalk Server it is a good idea to check that BizTalk Server 2009 is installed and that SQL Server 2008 has started correctly.  The easiest way to verify the BizTalk installation is check the Programs and Features in Control panel.  Check that SQL is started by looking in the SQL Server Configuration Manager. Configure BizTalk Server 2009 Finally we are ready to configure BizTalk Server 2009.  To start this I opted for a custom configuration that allowed me to choose in more detail the settings to be used. For all databases I selected the local server and default database names. For all Accounts I used a local account that had been created specifically for the BizTalk Services. For all windows groups I allowed the configuration wizard to create the default local groups. The configuration wizard then ran:   Upon completion you will be presented with a screen detailing the success or failure of the configuration.  If your configuration failed you will need to sort out the issues and try again (it is possible to save the configuration settings for later use if you want too - except passwords of course!).  If you see lots of nice green ticks - congratulations BizTalk Server 2009 on XP is now installed and configured ready for development.

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• Advice on learning programming languages and math.

  - by Joris Ooms

  I feel like I'm getting stuck lately when it comes to learning about programming-related things; I thought I'd ask a question here and write it all down in the hope to get some pointers/advice from people. Perhaps writing it down helps me put things in perspective for myself aswell. I study Interactive Multimedia Design. This course is based on two things: graphic design on one hand, and web development on the other hand. I have quite a decent knowledge of web-related languages (the usual HTML/JS/PHP) and I'll be getting a course on ASP.NET next year. In my free time, I have learnt how to work with CodeIgniter, aswell as some diving into Ruby (and Rails) and basic iOS programming. In my first year of college I also did a class on Java (19/20 on the end result). This grade doesn't really mean anything though; I have the basics of OOP down but Java-wise, we learnt next to nothing. Considering the time I have been programming in, for example, PHP.. I can't say I'm bad at it. I'm definitely not good or great at it, but I'm decent. My teachers tell me I have the programming thing down. They just tell me I should keep on learning. So that's what I do, and I try to take in as much as possible; however, sometimes I'm unsure where to start and I have this tendency to always doubt myself. Now, for the 'question'. I want to get into iOS programming. I know iOS programming boils down to programming in Cocoa Touch and Objective-C. I also know Obj-C is a superset of C. I have done a class on C a couple of years ago, but I failed miserably. I got stuck at pointers and never really understood them.. Until like a month ago. I suddenly 'got' it. I have been working through a book on Objective-C for a week or so now, and I understand the basics (I'm at like.. chapter 6 or so). However, I keep running into similar problems as the ones I had when I did the C class: I suck at math. No, really. I come from a Latin-Modern Languages background in high school and I had nearly no math classes back then. I wanted to study Computer Science, but I failed there because of the miserable state of my mathematics knowledge. I can't explain why I'm suddenly talking about math here though, because it isn't directly related to programming.. yet it is. For example, the examples in the book I'm reading now are about programming a fraction-calculator. All good, I can do the programming when I get the formulas down.. but it takes me a full day or more to actually get to that point. I also find it hard to come up with ideas for myself. I made one small iOS app the other day and it's just a button / label kind of thing. When I press the button, it generates a random number. That's really all I could come up with. Can you 'learn' that? It probably comes down to creativity, but evidently, I'm not too great at being creative. Are there any sites or resources out there that provide something like a basic list of things you can program when you're just starting out? Maybe I'm focusing on too many things at once. I want to keep my HTML/CSS at a decent level, while learning PHP and CodeIgniter, while diving into Ruby on Rails and learning Objective-C and the iOS SDK at the same time. I just want to be good at something, I guess. The problem is that I can't seem to be happy with my PHP stuff. I want more, something 'harder'; that's why I decided to pick up the iOS thing. Like I said, I have the basics down of a lot of different languages. I can program something simple in Java, in C, in Objective-C as of this week.. but it ends there. Mostly because I can't come up with ideas for more complex applications, and also because I just doubt myself: 'Oh, that's too complex, I can never do that'. And then it ends there. To conclude my rant, let me basically rephrase my questions into a 'tl;dr' part. A. I want to get into iOS programming and I have basic knowledge of C/Objective-C. However, I struggle to come up with ideas of my own and implement them and I also suck at math which is something that isn't directly related to, yet often needed while programming. What can I do? B. I have an interest in a lot of different programming languages and I can't stop reading/learning. However, I don't feel like I'm good in anything. Should I perhaps focus on just one language for a year or longer, or keep taking it all in at the same time and hope I'll finally get them all down? C. Are there any resources out there that provide basic ideas of things I can program? I'm thinking about 'simple' command-line applications here to help me while studying C/Obj-C away from the whole iPhone SDK. Like I said, the examples in my book are mainly math-based (fraction calculator) and it's kinda hard. :( Thanks a lot for reading my post. I didn't plan it to be this long but oh well. Thanks in advance for any answers.

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• Happy 3rd Birthday SilverlightCream!

  - by Dave Campbell

  Happy 3rd Birthday!     Yesterday (May 16) was the 'Birthday' of SilverlightCream, which started just after MIX in 2007 with a post "Interesting Silverlight posts today: Silverlight Control & Silverlight Pad". Too many good posts flying around led me to want to archive them, particularly since I was being aggregated at a new site Silverlight.net, and I could give some of that 'reach' to the community. Saturday's post was number 862, and as of that post, there were 5697 blog posts archived in the database all tagged up and searchable at SilverlightCream.com using the search page. The search needs to be better, and that's another discussion, but it does work. The blog didn't begin life as the SilverlightCream blog, as is obvious from the name, but once I realized people were following it closely, I've tried to keep the signal-to-noise ratio very high. I even secured another blog for when I just want to rant about something to keep that stuff out of this one :) If you've been around since MIX07 days you've heard all this, but after talking to some people at MIX10 I realized not everyone knows all the ways the information is presented, so I figured doing a post like this once a year probably isn't a bad idea :) I scrounge through an ever-growing list of blogs (right now sitting at 505) looking for good stuff. I try to spin through the list every day, but with the list growing that large, it's getting tough. I usually use it as a background task while working or watching TV. If I just sit and go through the blogs it takes about an hour. The list is long enough now that from time to time, I'll only get partway through it and have 10 to 13 entries, so I'll just stop there and go on the next day... I don't like to have more than 15 in any single post. It's all pattern recognition as in "seen that", "seen that", "that's new", etc... so if you're a blogger, look at a heading below for some comments about blogging from my perspective. When I see something new, I make sure you're not pulling a 'Mike Taulty' on me and dumping 6 or 8 new posts in one day :), and I tag the ones I want to review. If there's not a lot going on, I may just push the posts as I come across them. Some days there may be 60 posts in that 'to review' list! Some are non-Silverlight, some are essentially duplicates of others, some are demos, ads, new releases of something, session materials, etc. I push lots of material into a database at WynApse.com, and the "Tagged Posts" menu on the left sidebar there takes you to a tag cloud of (at this very moment) "9224 articles tagged 13915 different ways using 459 unique tags". There are links in there on Gibson guitars, Jazz Guitar instructional stuff, Ford F-250 links, and tons of technical and non-technical stuff I've been aggregating for about 5 years now. So when I decide to blog (or shoutout) something, I first push it into the database at WynApse.com. Then I tag it all up and push it into the database at SilverlightCream.com. Then it gets pushed to @SilverlightNews. For a little over a year now, we're tracking unique IP hits on posts launched from either the blog post or from one of the SilverlightCream.com pages, and the posts with top hits from unique IP addresses in the last 7 days are displayed in a 'Skim' page at SilverlightCream... and that page needs work as well. The Skim page and tracking was the brainchild of my buddy Michael Washington. What I blog/shoutout After some time doing posts, I decided there were things that probably have no need to be searchable, but are good information, so I post those as 'Shoutouts'. Eventually I also decided the Shoutouts should get posted to @SilverlightNews, and that's now taking place. Notes to bloggers Remember I said spinning throught the Big List-o-BlogsTM is pattern recognition... that means I don't spend a lot of time on any individual blog deciding if it has new content. If you're familiar with the term 'Above the Fold', then you're probably ok. If I have to scroll the page to see if there's something new, or wade through some maze of menus, I'm probably going to miss new stuff. Likewise if you only show the latest on the front page and make it a puzzle to find the rest of them, or if you make the titles and initial graphics almost identical to the previous article, I'll miss it. Another thing is name/brand-recognition. Far be it for me (WynApse) to comment on someone blogging with a pseudonym, but if you want to get get some recognition, you are going to want your name to be available somewhere. I can think right off the top of my head of a couple good blogs that I have no idea of the individuals' real names. I can pull that off a bit because I've been around so long almost everyone knows who I am, but if you're new to the blog-o-sphere, being able to be name-recognized is as important as getting your brand out there. Kick my tires Finally, stuff happens... I may hit the wrong key and delete your blog, or a post might slip past me and I not realize it's new because of the naming, and never blog it. If you think I missed something, send me an email or use the submit page at SilverlightCream.com. Some bloggers have figured out that if they submit (one way or another) to me, their posts will go out next. I try to honor anyone that takes the time to submit with a quicker 'Cream posting. Thanks! Finally, thanks to everyone that contributes to the community as a whole... the blogs, the videos, and the presentations. A special thanks to everyone that reads SilverlightCream, or follows @WynApse or @SilverlightNews. Keep it all coming, and... Stay in the 'Light

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• Puppet: Making Windows Awesome Since 2011

  - by Robz / Fervent Coder

  Originally posted on: http://geekswithblogs.net/robz/archive/2014/08/07/puppet-making-windows-awesome-since-2011.aspxPuppet was one of the first configuration management (CM) tools to support Windows, way back in 2011. It has the heaviest investment on Windows infrastructure with 1/3 of the platform client development staff being Windows folks.  It appears that Microsoft believed an end state configuration tool like Puppet was the way forward, so much so that they cloned Puppet’s DSL (domain-specific language) in many ways and are calling it PowerShell DSC. Puppet Labs is pushing the envelope on Windows. Here are several things to note: Puppet x64 Ruby support for Windows coming in v3.7.0. An awesome ACL module (with order, SIDs and very granular control of permissions it is best of any CM). A wealth of modules that work with Windows on the Forge (and more on GitHub). Documentation solely for Windows folks - https://docs.puppetlabs.com/windows. Some of the common learning points with Puppet on Windows user are noted in this recent blog post. Microsoft OpenTech supports Puppet. Azure has the ability to deploy a Puppet Master (http://puppetlabs.com/solutions/microsoft). At Microsoft //Build 2014 in the Day 2 Keynote Puppet Labs CEO Luke Kanies co-presented with Mark Russonivich (http://channel9.msdn.com/Events/Build/2014/KEY02  fast forward to 19:30)! Puppet has a Visual Studio Plugin! It can be overwhelming learning a new tool like Puppet at first, but Puppet Labs has some resources to help you on that path. Take a look at the Learning VM, which has a quest-based learning tool. For real-time questions, feel free to drop onto #puppet on freenode.net (yes, some folks still use IRC) with questions, and #puppet-dev with thoughts/feedback on the language itself. You can subscribe to puppet-users / puppet-dev mailing lists. There is also ask.puppetlabs.com for questions and Server Fault if you want to go to a Stack Exchange site. There are books written on learning Puppet. There are even Puppet User Groups (PUGs) and other community resources! Puppet does take some time to learn, but with anything you need to learn, you need to weigh the benefits versus the ramp up time. I learned NHibernate once, it had a very high ramp time back then but was the only game on the street. Puppet’s ramp up time is considerably less than that. The advantage is that you are learning a DSL, and it can apply to multiple platforms (Linux, Windows, OS X, etc.) with the same Puppet resource constructs. As you learn Puppet you may wonder why it has a DSL instead of just leveraging the language of Ruby (or maybe this is one of those things that keeps you up wondering at night). I like the DSL over a small layer on top of Ruby. It allows the Puppet language to be portable and go more places. It makes you think about the end state of what you want to achieve in a declarative sense instead of in an imperative sense. You may also find that right now Puppet doesn’t run manifests (scripts) in order of the way resources are specified. This is the number one learning point for most folks. As a long time consternation of some folks about Puppet, manifest ordering was not possible in the past. In fact it might be why some other CMs exist! As of 3.3.0, Puppet can do manifest ordering, and it will be the default in Puppet 4. http://puppetlabs.com/blog/introducing-manifest-ordered-resources You may have caught earlier that I mentioned PowerShell DSC. But what about DSC? Shouldn’t that be what Windows users want to choose? Other CMs are integrating with DSC, will Puppet follow suit and integrate with DSC? The biggest concern that I have with DSC is it’s lack of visibility in fine-grained reporting of changes (which Puppet has). The other is that it is a very young Microsoft product (pre version 3, you know what they say :) ). I tried getting it working in December and ran into some issues. I’m hoping that newer releases are there that actually work, it does have some promising capabilities, it just doesn’t quite come up to the standard of something that should be used in production. In contrast Puppet is almost a ten year old language with an active community! It’s very stable, and when trusting your business to configuration management, you want something that has been around awhile and has been proven. Give DSC another couple of releases and you might see more folks integrating with it. That said there may be a future with DSC integration. Portability and fine-grained reporting of configuration changes are reasons to take a closer look at Puppet on Windows. Yes, Puppet on Windows is here to stay and it’s continually getting better folks.

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• AS11 Oracle B2B Sync Support - Series 2

  - by sinkarbabu.kirubanithi

  In the earlier series, we discussed about how to model "Sync Support" in Oracle B2B. And, we haven't discussed how the response can be consumed synchronously by the back-end application or initiator of sync request. In this sequel, we will see how we can extend it to the SOA composite applications to model the end-to-end usecase, this would help the initiator of sync request to receive the response synchronously. Series 2 - is little lengthier for blog standards so be prepared before you continue further :). Let's start our discussion with a high-level scenario where one need to initiate a synchronous request and get response synchronously. There are various approaches available, we will see one simplest approach here. Components Involved: 1. Oracle B2B 2. Oracle JCA JMS Adapter 3. Oracle BPEL 4. All of the above are wrapped up in a single SOA composite application. Oracle B2B: Skipping the "Sync Support" setup part in B2B, as we have already discussed that in the earlier series 1. Here we have provided "Sync Support" samples that can be imported to B2B directly and users can start testing the same in few minutes. Initiator Sample: This requires two JMS queues to be created, one for B2B to receive initial outbound sync request and the other is for B2B to deliver the incoming sync response to the back-end. Please enable "Use JMS Id" option in both internal listening and delivery channels. This would enable JCA JMS Adapter to correlate the initial B2B request and response and in turn it would be returned as synchronous response of BPEL. Internal Listening Channel Image: Internal Delivery Channel Image: To get going without much challenges, just create queues in Weblogic with the JNDI mentioned in the above two screenshots. If you want to use different names, then you may have to change the queue jndi names in sample after importing it into B2B. Here are the Queue related JNDI names used in the sample, 1. Internal Listening Channel Queue details, Name: JNDI Name: jms/b2b/syncreplyqueue 2. Internal Delivery Channel Queue details, Name: JNDI Name: jms/b2b/syncrequestqueue Here is the Initiator Sample Acme.zip Note: You may have to adjust the ip address of GlobalChips endpoint in the Delivery Channel. Responder Sample: Contains B2B meta-data and the Callout. Just import the sample and place the callout binary under "/tmp/callout" directory. If you choose to use a different location for callout, then you may have to change the same in B2B Configuration after importing the sample. Here are the artifacts, 1. Callout Source SampleCallout.java 2. Callout Binary sample-callout.jar 3. Responder Sample GlobalChips.zip Callout Details: Just gives the static response XML that needs to be sent back as response for the inbound sync request. For a sample purpose, we have given static response but in production you may have to invoke a web service or something similar to get the response. IMPORTANT NOTE: For Sync Support use case, responder is not expected to deliver the inbound sync request to backend as the process of delivering and getting the response from backend are expected from the Callout. This default behavior can be overridden by enabling the config property "b2b.SyncAppDelivery=true" in B2B config mbean (b2b-config.xml). This makes B2B to deliver the inbound sync request to be delivered to backend queue but the response to be sent to remote caller still has to come from Callout. 2. Oracle JCA JMS Adapter: On the initiator side, we have used JCA JMS Request/Reply pattern to send/receive the synchronous message from B2B. 3. Oracle BPEL: Exposes WS-SOAP Endpoint that takes payload as input and passes the same to B2B and returns the synchronous response of B2B as SOAP response. For outside world, it looks as if it is the synchronous web service endpoint but under the cover it uses JMS to trigger/initiate B2B to send and receive the synchronous response. 4. Composite application: All the components discussed above are wired in SOA composite application that helps to model a end-to-end synchronous use case. Here's the composite application sca_B2BSyncSample_rev1.0.jar, you may just deploy this to your AS11 SOA to make use of it. For any editing, you can just import the project in your JDEV under any SOA Application. Here are the composite application screenshots, Composite Application: BPEL With JCA JMS Adapter (Request/Reply):

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• F# for the C# Programmer

  - by mbcrump

  Are you a C# Programmer and can’t make it past a day without seeing or hearing someone mention F#?  Today, I’m going to walk you through your first F# application and give you a brief introduction to the language. Sit back this will only take about 20 minutes. Introduction Microsoft's F# programming language is a functional language for the .NET framework that was originally developed at Microsoft Research Cambridge by Don Syme. In October 2007, the senior vice president of the developer division at Microsoft announced that F# was being officially productized to become a fully supported .NET language and professional developers were hired to create a team of around ten people to build the product version. In September 2008, Microsoft released the first Community Technology Preview (CTP), an official beta release, of the F# distribution . In December 2008, Microsoft announced that the success of this CTP had encouraged them to escalate F# and it is now will now be shipped as one of the core languages in Visual Studio 2010 , alongside C++, C# 4.0 and VB. The F# programming language incorporates many state-of-the-art features from programming language research and ossifies them in an industrial strength implementation that promises to revolutionize interactive, parallel and concurrent programming. Advantages of F# F# is the world's first language to combine all of the following features: Type inference: types are inferred by the compiler and generic definitions are created automatically. Algebraic data types: a succinct way to represent trees. Pattern matching: a comprehensible and efficient way to dissect data structures. Active patterns: pattern matching over foreign data structures. Interactive sessions: as easy to use as Python and Mathematica. High performance JIT compilation to native code: as fast as C#. Rich data structures: lists and arrays built into the language with syntactic support. Functional programming: first-class functions and tail calls. Expressive static type system: finds bugs during compilation and provides machine-verified documentation. Sequence expressions: interrogate huge data sets efficiently. Asynchronous workflows: syntactic support for monadic style concurrent programming with cancellations. Industrial-strength IDE support: multithreaded debugging, and graphical throwback of inferred types and documentation. Commerce friendly design and a viable commercial market. Lets try a short program in C# then F# to understand the differences. Using C#: Create a variable and output the value to the console window: Sample Program. using System;   namespace ConsoleApplication9 {     class Program     {         static void Main(string[] args)         {             var a = 2;             Console.WriteLine(a);             Console.ReadLine();         }     } } A breeze right? 14 Lines of code. We could have condensed it a bit by removing the “using” statment and tossing the namespace. But this is the typical C# program. Using F#: Create a variable and output the value to the console window: To start, open Visual Studio 2010 or Visual Studio 2008. Note: If using VS2008, then please download the SDK first before getting started. If you are using VS2010 then you are already setup and ready to go. So, click File-> New Project –> Other Languages –> Visual F# –> Windows –> F# Application. You will get the screen below. Go ahead and enter a name and click OK. Now, you will notice that the Solution Explorer contains the following: Double click the Program.fs and enter the following information. Hit F5 and it should run successfully. Sample Program. open System let a = 2        Console.WriteLine a As Shown below: Hmm, what? F# did the same thing in 3 lines of code. Show me the interactive evaluation that I keep hearing about. The F# development environment for Visual Studio 2010 provides two different modes of execution for F# code: Batch compilation to a .NET executable or DLL. (This was accomplished above). Interactive evaluation. (Demo is below) The interactive session provides a > prompt, requires a double semicolon ;; identifier at the end of a code snippet to force evaluation, and returns the names (if any) and types of resulting definitions and values. To access the F# prompt, in VS2010 Goto View –> Other Window then F# Interactive. Once you have the interactive window type in the following expression: 2+3;; as shown in the screenshot below: I hope this guide helps you get started with the language, please check out the following books for further information. F# Books for further reading   Foundations of F# Author: Robert Pickering An introduction to functional programming with F#. Including many samples, this book walks through the features of the F# language and libraries, and covers many of the .NET Framework features which can be leveraged with F#.       Functional Programming for the Real World: With Examples in F# and C# Authors: Tomas Petricek and Jon Skeet An introduction to functional programming for existing C# developers written by Tomas Petricek and Jon Skeet. This book explains the core principles using both C# and F#, shows how to use functional ideas when designing .NET applications and presents practical examples such as design of domain specific language, development of multi-core applications and programming of reactive applications.

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• What's going on with INETA and the Regional Speakers Bureau?

  - by Chris Williams

  For those of you that have been waiting patiently (and not so patiently) I'm happy to say that we're very near completion on some changes/enhancements/improvements that will allow us to finally go live with the INETA Regional Speakers Bureau. I know quite a few of you have already registered, which is great (though some of you may need to come back and update your info) and we've had a few folks submit requests, mostly in a test capacity, but soon we'll be up and live. Here's how it breaks down. Be sure to read this, because things have changed a bit from when we initially announced it. 1. The majority of our speaker/event funding is going into the Regional Speakers Bureau.  The National Bureau still exists, but it's a good bit smaller than it was before, and it's not an "every group" benefit anymore. We'll be using the National Bureau as more of a strategic task force, targeting high impact events and areas that need some community building love from INETA. These will be identified and handled on a case by case basis, and may include more than just user group events. 2. You're going to get more events per group, per year than you did before. Not only are we focusing more resources on this program, but we're also making a lot of efforts to use it more effectively. With the INETA Regional Speakers Bureau, you should be able to get 2-3 INETA speakers per year, on average. Not every geographical area will have exactly the same experience, but we're doing the best we can. 3. It's not a farm team program for the National Bureau. Unsurprisingly, I managed to offend a number of people when I previously made the comment that the Regional Speakers Bureau program was a farm team or stepping stone to the National Bureau. It was a poor choice of words.  Anyone can participate in the Regional Speakers Bureau, and I look forward to working with all of you. 4. There is assistance for your efforts. The exact final details are still being hammered out, but expect it to look something like this: (all distances listed are based on a round trip) Distances < 120 miles = $0 121 miles - 240 miles = $50 (effectively 1 to 2 hours, each way) 241 miles - 360 miles = $100 (effectively 2 to 3 hours, each way) 361 miles - 480 miles = $200 (effectively 3 to 4 hours, each way) For those of you who travel a lot, we're working on a solution to handle group visits when you're away from home. These will (for now) be handled on a case by case basis. 5. We're going to make it as easy as possible to work with the program. In order to do this, we need a few things from you. For speakers, that means your home address. It also means (maybe) filling out a simple 1 line expense report via the INETA website. For user groups, it means making sure your meeting address is up to date as well. 6. Distances will be automatically calculated from your home of record to the user group event and back. We realize that this is not a perfect solution to every instance, but we're not paying you to speak at an event, and you won't be taxed on this money. It's simply some assistance to make your community efforts easier. Our way of saying thanks for everything you do. 7. Sounds good so far, what's the catch? There's always a catch, right? In this case there are two of them: 1) At this time, Microsoft employees are welcome to use the website to line up speaking engagements with user groups, but are not eligible for financial assistance. 2) Anyone can register and use the website to line up speaking engagements with user groups, however you must receive and maintain a net score of 3+ positive ratings (we're implementing a thumbs up / thumbs down system) in order to receive financial assistance. These ratings are provided by the User Group leaders after the meeting has taken place. 8. Involvement by the User Group leaders is a key factor in the success of this program. Your job isn't done once you request a speaker. After you've had your meeting, it's critical that you go back to the website and take a very small survey. Doing this ensures that the speaker gets rated (and compensated if eligible) and also ensures that you can make another request, since you won't be able to make a new request if you have an old one outstanding. 9. What about Canada? We're definitely working on that. Unfortunately nothing new to report on that front, other than to say that we're trying. So... this is where things stand currently. We're working very quickly to get this in place and get speakers and groups together. If you have any questions, please leave a comment below and I'll answer them as quickly as possible. If I've forgotten anything, or if things change, I'll update it here. Thanks, Chris G. Williams INETA Board of Directors

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• Web Site Performance and Assembly Versioning – Part 2 Versioning Combined Files Using Subversion

  - by capgpilk

  Ok so it took a while to post this second part. Many apologies, we had a big roll out of a new platform at work and many things had to get sidelined. So this is the second part in a short series of website performance and using versioning to help improve it. Minification and Concatination of JavaScript and CSS Files Versioning Combined Files Using Subversion – this post Versioning Combined Files Using Mercurial – published shortly In the previous post we used AjaxMin to shrink js and css files then concatenated them into one file each which had the file name of site-script.combined.min.js and site-style.combined.min.css. These file names are fine, but you can configure IIS 7 to cache these static files and so lower the amount of data transferred between server and client. This is done by editing the response headers in IIS. 1. In IIS7 Manager, choose the directory where these files are located and select HTTP Response Headers. 2. Check the Expire Web Content and set a time period well into the future. 3. When refreshing the web page, the server will respond with HTTP 304 forcing the browser to retrieve the file from its cache. 4. As can be seen in FireBug, the Cache-Control header has a max age of 31536000 seconds which equates to 365 days.   The server will always send this HTTP 304 message unless the file changes forcing it to send new content. To help force this we can change the file name based on the latest build using the SVN revision number in the filename. So we have lowered data transfer on content that hasn’t changed, but forced it to be sent when you have made a change to the css or js files. Now to get the SVN revision number in to the file name. 1. Import the MSBuildCommunityTasks targets which can be dowloaded from here. 1: <Import Project="$(MSBuildExtensionsPath) 2: \MSBuildCommunityTasks 3: \MSBuild.Community.Tasks.Targets" /> 2. Edit the BeforeBuild target to call out to svn and get the latest revision 1: <SvnVersion LocalPath="$(MSBuildProjectDirectory)" 2: ToolPath="$(ProgramFiles)\VisualSVN Server\bin"> 3: <Output TaskParameter="Revision" PropertyName="Revision" /> 4: </SvnVersion> 3. Set it to update the project AssemblyInfo.cs file for the svn revision. 1: <FileUpdate Files="Properties\AssemblyInfo.cs" 2: Regex="(\d+)\.(\d+)\.(\d+)\.(\d+)" 3: ReplacementText="$1.$2.$3.$(Revision)" /> 4. Now edit the AfterBuild target to get the full dll version. You could combine these two steps and just get the version from svn, I am working on one project that updates the AssemblyInfo file and another project that allows manual editing of the file, but needs that version within the file name; so I just combined the two for this post. 1: <MSBuild.ExtensionPack.Framework.Assembly 2: TaskAction="GetInfo" 3: NetAssembly="$(OutputPath)\mydll.dll"> 4: <Output TaskParameter="OutputItems" ItemName="Info" /> 5: </MSBuild.ExtensionPack.Framework.Assembly> 6: <Message Text="Version: %(Info.AssemblyVersion)" 7: Importance="High" /> 5. Use this Info.AssemblyVersion to write out the combined css and js files as described in the last post. 1: <WriteLinestoFile File="Scripts\site-%(Info.AssemblyVersion).combined.min.js" 2: Lines="@(JSLinesSite)" Overwrite="true" />   In the next post I will cover doing the same, but for a Mercurial repository.

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• The Unspoken - The Why of GC Ergonomics

  - by jonthecollector

  Do you use GC ergonomics, -XX:+UseAdaptiveSizePolicy, with the UseParallelGC collector? The jist of GC ergonomics for that collector is that it tries to grow or shrink the heap to meet a specified goal. The goals that you can choose are maximum pause time and/or throughput. Don't get too excited there. I'm speaking about UseParallelGC (the throughput collector) so there are definite limits to what pause goals can be achieved. When you say out loud "I don't care about pause times, give me the best throughput I can get" and then say to yourself "Well, maybe 10 seconds really is too long", then think about a pause time goal. By default there is no pause time goal and the throughput goal is high (98% of the time doing application work and 2% of the time doing GC work). You can get more details on this in my very first blog. GC ergonomics The UseG1GC has its own version of GC ergonomics, but I'll be talking only about the UseParallelGC version. If you use this option and wanted to know what it (GC ergonomics) was thinking, try -XX:AdaptiveSizePolicyOutputInterval=1 This will print out information every i-th GC (above i is 1) about what the GC ergonomics to trying to do. For example, UseAdaptiveSizePolicy actions to meet *** throughput goal *** GC overhead (%) Young generation: 16.10 (attempted to grow) Tenured generation: 4.67 (attempted to grow) Tenuring threshold: (attempted to decrease to balance GC costs) = 1 GC ergonomics tries to meet (in order) Pause time goal Throughput goal Minimum footprint The first line says that it's trying to meet the throughput goal. UseAdaptiveSizePolicy actions to meet *** throughput goal *** This run has the default pause time goal (i.e., no pause time goal) so it is trying to reach a 98% throughput. The lines Young generation: 16.10 (attempted to grow) Tenured generation: 4.67 (attempted to grow) say that we're currently spending about 16% of the time doing young GC's and about 5% of the time doing full GC's. These percentages are a decaying, weighted average (earlier contributions to the average are given less weight). The source code is available as part of the OpenJDK so you can take a look at it if you want the exact definition. GC ergonomics is trying to increase the throughput by growing the heap (so says the "attempted to grow"). The last line Tenuring threshold: (attempted to decrease to balance GC costs) = 1 says that the ergonomics is trying to balance the GC times between young GC's and full GC's by decreasing the tenuring threshold. During a young collection the younger objects are copied to the survivor spaces while the older objects are copied to the tenured generation. Younger and older are defined by the tenuring threshold. If the tenuring threshold hold is 4, an object that has survived fewer than 4 young collections (and has remained in the young generation by being copied to the part of the young generation called a survivor space) it is younger and copied again to a survivor space. If it has survived 4 or more young collections, it is older and gets copied to the tenured generation. A lower tenuring threshold moves objects more eagerly to the tenured generation and, conversely a higher tenuring threshold keeps copying objects between survivor spaces longer. The tenuring threshold varies dynamically with the UseParallelGC collector. That is different than our other collectors which have a static tenuring threshold. GC ergonomics tries to balance the amount of work done by the young GC's and the full GC's by varying the tenuring threshold. Want more work done in the young GC's? Keep objects longer in the survivor spaces by increasing the tenuring threshold. This is an example of the output when GC ergonomics is trying to achieve a pause time goal UseAdaptiveSizePolicy actions to meet *** pause time goal *** GC overhead (%) Young generation: 20.74 (no change) Tenured generation: 31.70 (attempted to shrink) The pause goal was set at 50 millisecs and the last GC was 0.415: [Full GC (Ergonomics) [PSYoungGen: 2048K-0K(26624K)] [ParOldGen: 26095K-9711K(28992K)] 28143K-9711K(55616K), [Metaspace: 1719K-1719K(2473K/6528K)], 0.0758940 secs] [Times: user=0.28 sys=0.00, real=0.08 secs] The full collection took about 76 millisecs so GC ergonomics wants to shrink the tenured generation to reduce that pause time. The previous young GC was 0.346: [GC (Allocation Failure) [PSYoungGen: 26624K-2048K(26624K)] 40547K-22223K(56768K), 0.0136501 secs] [Times: user=0.06 sys=0.00, real=0.02 secs] so the pause time there was about 14 millisecs so no changes are needed. If trying to meet a pause time goal, the generations are typically shrunk. With a pause time goal in play, watch the GC overhead numbers and you will usually see the cost of setting a pause time goal (i.e., throughput goes down). If the pause goal is too low, you won't achieve your pause time goal and you will spend all your time doing GC. GC ergonomics is meant to be simple because it is meant to be used by anyone. It was not meant to be mysterious and so this output was added. If you don't like what GC ergonomics is doing, you can turn it off with -XX:-UseAdaptiveSizePolicy, but be pre-warned that you have to manage the size of the generations explicitly. If UseAdaptiveSizePolicy is turned off, the heap does not grow. The size of the heap (and the generations) at the start of execution is always the size of the heap. I don't like that and tried to fix it once (with some help from an OpenJDK contributor) but it unfortunately never made it out the door. I still have hope though. Just a side note. With the default throughput goal of 98% the heap often grows to it's maximum value and stays there. Definitely reduce the throughput goal if footprint is important. Start with -XX:GCTimeRatio=4 for a more modest throughput goal (%20 of the time spent in GC). A higher value means a smaller amount of time in GC (as the throughput goal).

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• ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

  - by Andreea Vaduva

  Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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• Using Hadooop (HDInsight) with Microsoft - Two (OK, Three) Options

  - by BuckWoody

  Microsoft has many tools for “Big Data”. In fact, you need many tools – there’s no product called “Big Data Solution” in a shrink-wrapped box – if you find one, you probably shouldn’t buy it. It’s tempting to want a single tool that handles everything in a problem domain, but with large, complex data, that isn’t a reality. You’ll mix and match several systems, open and closed source, to solve a given problem. But there are tools that help with handling data at large, complex scales. Normally the best way to do this is to break up the data into parts, and then put the calculation engines for that chunk of data right on the node where the data is stored. These systems are in a family called “Distributed File and Compute”. Microsoft has a couple of these, including the High Performance Computing edition of Windows Server. Recently we partnered with Hortonworks to bring the Apache Foundation’s release of Hadoop to Windows. And as it turns out, there are actually two (technically three) ways you can use it. (There’s a more detailed set of information here: http://www.microsoft.com/sqlserver/en/us/solutions-technologies/business-intelligence/big-data.aspx, I’ll cover the options at a general level below)  First Option: Windows Azure HDInsight Service  Your first option is that you can simply log on to a Hadoop control node and begin to run Pig or Hive statements against data that you have stored in Windows Azure. There’s nothing to set up (although you can configure things where needed), and you can send the commands, get the output of the job(s), and stop using the service when you are done – and repeat the process later if you wish. (There are also connectors to run jobs from Microsoft Excel, but that’s another post)   This option is useful when you have a periodic burst of work for a Hadoop workload, or the data collection has been happening into Windows Azure storage anyway. That might be from a web application, the logs from a web application, telemetrics (remote sensor input), and other modes of constant collection.   You can read more about this option here:  http://blogs.msdn.com/b/windowsazure/archive/2012/10/24/getting-started-with-windows-azure-hdinsight-service.aspx Second Option: Microsoft HDInsight Server Your second option is to use the Hadoop Distribution for on-premises Windows called Microsoft HDInsight Server. You set up the Name Node(s), Job Tracker(s), and Data Node(s), among other components, and you have control over the entire ecostructure.   This option is useful if you want to  have complete control over the system, leave it running all the time, or you have a huge quantity of data that you have to bulk-load constantly – something that isn’t going to be practical with a network transfer or disk-mailing scheme. You can read more about this option here: http://www.microsoft.com/sqlserver/en/us/solutions-technologies/business-intelligence/big-data.aspx Third Option (unsupported): Installation on Windows Azure Virtual Machines  Although unsupported, you could simply use a Windows Azure Virtual Machine (we support both Windows and Linux servers) and install Hadoop yourself – it’s open-source, so there’s nothing preventing you from doing that.   Aside from being unsupported, there are other issues you’ll run into with this approach – primarily involving performance and the amount of configuration you’ll need to do to access the data nodes properly. But for a single-node installation (where all components run on one system) such as learning, demos, training and the like, this isn’t a bad option. Did I mention that’s unsupported? :) You can learn more about Windows Azure Virtual Machines here: http://www.windowsazure.com/en-us/home/scenarios/virtual-machines/ And more about Hadoop and the installation/configuration (on Linux) here: http://en.wikipedia.org/wiki/Apache_Hadoop And more about the HDInsight installation here: http://www.microsoft.com/web/gallery/install.aspx?appid=HDINSIGHT-PREVIEW Choosing the right option Since you have two or three routes you can go, the best thing to do is evaluate the need you have, and place the workload where it makes the most sense.  My suggestion is to install the HDInsight Server locally on a test system, and play around with it. Read up on the best ways to use Hadoop for a given workload, understand the parts, write a little Pig and Hive, and get your feet wet. Then sign up for a test account on HDInsight Service, and see how that leverages what you know. If you're a true tinkerer, go ahead and try the VM route as well. Oh - there’s another great reference on the Windows Azure HDInsight that just came out, here: http://blogs.msdn.com/b/brunoterkaly/archive/2012/11/16/hadoop-on-azure-introduction.aspx  

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• SUPINFO International University in Mauritius

  Since a while I'm considering to pick up my activities as a student and I'd like to get a degree in Computer Science. Personal motivation I mean after all this years as a professional software (and database) developer I have the personal urge to complete this part of my education. Having various certifications by Microsoft and being awarded as an Microsoft Most Valuable Professional (MVP) twice looks pretty awesome on a resume but having a "proper" degree would just complete my package. During the last couple of years I already got in touch with C-SAC (local business school with degree courses), the University of Mauritius and BCS, the Chartered Institute for IT to check the options to enroll as an experienced software developer. Quite frankly, it was kind of alienating to receive that feedback: Start from scratch! No seriously? Spending x amount of years to sit for courses that might be outdated and form part of your daily routine? Probably being in an awkward situation in which your professional expertise might exceed the lecturers knowledge? I don't know... but if that's path to walk... Well, then I might have to go for it. SUPINFO International University Some weeks ago I was contacted by the General Manager, Education Recruitment and Development of Medine Education Village, Yamal Matabudul, to have a chat on how the local IT scene, namely the Mauritius Software Craftsmanship Community (MSCC), could assist in their plans to promote their upcoming campus. Medine went into partnership with the French-based SUPINFO International University and Mauritius will be the 36th location world-wide for SUPINFO. Actually, the concept of SUPINFO is very likely to the common understanding of an apprenticeship in Germany. Not only does a student enroll into the programme but will also be placed into various internships as part of the curriculum. It's a big advantage in my opinion as the person stays in touch with the daily procedures and workflows in the real world of IT. Statements like "We just received a 'crash course' of information and learned new technology which is equivalent to 1.5 months of lectures at the university" wouldn't form part of the experience of such an education. Open Day at the Medine Education Village Last Saturday, Medine organised their Open Day and it was the official inauguration of the SUPINFO campus in Mauritius. It's now listed on their website, too - but be warned, the site is mainly in French language although the courses are all done in English. Not only was it a big opportunity to "hang out" on the campus of Medine but it was great to see the first professional partners for their internship programme, too. Oh, just for the records, IOS Indian Ocean Software Ltd. will also be among the future employers for SUPINFO students. More about that in an upcoming blog entry. Open Day at Medine Education Village - SUPINFO International University in Mauritius Mr Alick Mouriesse, President of SUPINFO, arrived the previous day and he gave all attendees a great overview of the roots of SUPINFO, the general development of the educational syllabus and their high emphasis on their partnerships with local IT companies in order to assist their students to get future jobs but also feel the heartbeat of technology live. Something which is completely missing in classic institutions of tertiary education in Computer Science. And since I was on tour with my children, as usual during weekends, he also talked about the outlook of having a SUPINFO campus in Mauritius. Apart from the close connection to IT companies and providing internships to students, SUPINFO clearly works on an international level. Meaning students of SUPINFO can move around the globe and can continue their studies seamlessly. For example, you might enroll for your first year in France, then continue to do 2nd and 3rd year in Canada or any other country with a SUPINFO campus to earn your bachelor degree, and then live and study in Mauritius for the next 2 years to achieve a Master degree. Having a chat with Dale Smith, Expand Technologies, after his interesting session on Technological Entrepreneurship - TechPreneur More questions by other craftsmen of the Mauritius Software Craftsmanship Community And of course, this concept works in any direction, giving Mauritian students a huge (!) opportunity to live, study and work abroad. And thanks to this, Medine already announced that there will be new facilities near Cascavelle to provide dormitories and other facilities to international students coming to our island. Awesome! Okay, but why SUPINFO? Well, coming back to my original statement - I'd like to get a degree in Computer Science - SUPINFO has a process called Validation of Acquired Experience (VAE) which is tailor-made for employees in the field of IT, and allows you to enroll in their course programme. I already got in touch with their online support chat but was only redirected to some FAQs on their website, unfortunately. So, during the Open Day I seized the opportunity to have an one-on-one conversation with Alick Mouriesse, and he clearly encouraged me to gather my certifications and working experience. SUPINFO does an individual evaluation prior to their assignment regarding course level, and hopefully my chances of getting some modules ahead of studies are looking better than compared to the other institutes. Don't get me wrong, I don't want to go down the easy route but why should someone sit for "Database 101" or "Principles of OOP" when applying and preaching database normalisation and practicing Clean Code Developer are like flesh and blood? Anyway, I'll be off to get my transcripts of certificates together with my course assignments from the old days at the university. Yes, I studied Applied Chemistry for a couple of years before intersecting into IT and software development particularly... ;-)

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• Timeout Considerations for Solicit Response – Part 2

  - by Michael Stephenson

  To follow up a previous article about timeouts and how they can affect your application I have extended the sample we were using to include WCF. I will execute some test scenarios and discuss the results. The sample We begin by consuming exactly the same web service which is sitting on a remote server. This time I have created a .net 3.5 application which will consume the web service using the basichttp binding. To show you the configuration for the consumption of this web service please refer to the below diagram. You can see like before we also have the connectionManagement element in the configuration file. I have added a WCF service reference (also using the asynchronous proxy methods) and have the below code sample in the application which will asynchronously make the web service calls and handle the responses on a call back method invoked by a delegate. If you have read the previous article you will notice that the code is almost the same.   Sample 1 – WCF with Default Timeouts In this test I set about recreating the same scenario as previous where we would run the test but this time using WCF as the messaging component. For the first test I would use the default configuration settings which WCF had setup when we added a reference to the web service. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:01:00"   The Test We simulated 21 calls to the web service Test Results The client-side trace is as follows:   The server-side trace is as follows: Some observations on the results are as follows: The timeouts happened quicker than in the previous tests because some calls were timing out before they attempted to connect to the server The first few calls that timed out did actually connect to the server and did execute successfully on the server   Test 2 – Increase Open Connection Timeout & Send Timeout In this test I wanted to increase both the send and open timeout values to try and give everything a chance to go through. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:10:00" receiveTimeout="00:10:00" sendTimeout="00:10:00"   The Test We simulated 21 calls to the web service   Test Results The client side trace for this test was   The server-side trace for this test was: Some observations on this test are: This test proved if the timeouts are high enough everything will just go through   Test 3 – Increase just the Send Timeout In this test we wanted to increase just the send timeout. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:10:00"   The Test We simulated 21 calls to the web service   Test Results The below is the client side trace The below is the server side trace Some observations on this test are: In this test from both the client and server perspective everything ran through fine The open connection timeout did not seem to have any effect   Test 4 – Increase Just the Open Connection Timeout In this test I wanted to validate the change to the open connection setting by increasing just this on its own. The timeout values for this test are: closeTimeout="00:01:00" openTimeout="00:10:00" receiveTimeout="00:10:00" sendTimeout="00:01:00"   The Test We simulated 21 calls to the web service Test Results The client side trace was The server side trace was Some observations on this test are: In this test you can see that the open connection which relates to opening the channel timeout increase was not the thing which stopped the calls timing out It's the send of data which is timing out On the server you can see that the successful few calls were fine but there were also a few calls which hit the server but timed out on the client You can see that not all calls hit the server which was one of the problems with the WSE and ASMX options   Test 5 – Smaller Increase in Send Timeout In this test I wanted to make a smaller increase to the send timeout than previous just to prove that it was the key setting which was controlling what was timing out. The timeout values for this test are: openTimeout="00:01:00" receiveTimeout="00:10:00" sendTimeout="00:02:30"   The Test We simulated 21 calls to the web service Test Results The client side trace was   The server side trace was Some observations on this test are: You can see that most of the calls got through fine On the client you can see that call 20 timed out but still hit the server and executed fine.   Summary At this point between the two articles we have quite a lot of scenarios showing the different way the timeout setting have played into our original performance issue, and now we can see how WCF could offer an improved way to handle the problem. To summarise the differences in the timeout properties for the three technology stacks: ASMX The timeout value only applies to the execution time of your request on the server. The timeout does not consider how long your code might be waiting client side to get a connection. WSE The timeout value includes both the time to obtain a connection and also the time to execute the request. A timeout will not be thrown as an error until an attempt to connect to the server is made. This means a 40 second timeout setting may not throw the error until 60 seconds when the connection to the server is made. If the connection to the server is made you should be aware that your message will be processed and you should design for this. WCF The WCF send timeout is the setting most equivalent to the settings we were looking at previously. Like WSE this setting the counter includes the time to get a connection as well as the time to execute on a server. Unlike WSE and ASMX an error will be thrown as soon as the send timeout from making your call from user code has elapsed regardless of whether we are waiting for a connection or have an open connection to the server. This may to a user appear to have better latency in getting an error response compared to WSE or ASMX.

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• Mixed Emotions: Humans React to Natural Language Computer

  - by Applications User Experience

  There was a big event in Silicon Valley on Tuesday, November 15. Watson, the natural language computer developed at IBM Watson Research Center in Yorktown Heights, New York, and its inventor and principal research investigator, David Ferrucci, were guests at the Computer History Museum in Mountain View, California for another round of the television game Jeopardy. You may have read about or watched on YouTube how Watson beat Ken Jennings and Brad Rutter, two top Jeopardy competitors, last February. This time, Watson swept the floor with two Silicon Valley high-achievers, one a venture capitalist with a background  in math, computer engineering, and physics, and the other a technology and finance writer well-versed in all aspects of culture and humanities. Watson is the product of the DeepQA research project, which attempts to create an artificially intelligent computing system through advances in natural language processing (NLP), among other technologies. NLP is a computing strategy that seeks to provide answers by processing large amounts of unstructured data contained in multiple large domains of human knowledge. There are several ways to perform NLP, but one way to start is by recognizing key words, then processing  contextual  cues associated with the keyword concepts so that you get many more “smart” (that is, human-like) deductions,  rather than a series of “dumb” matches.  Jeopardy questions often require more than key word matching to get the correct answer; typically several pieces of information put together, often from vastly different categories, to come up with a satisfactory word string solution that can be rephrased as a question.  Smarter than your average search engine, but is it as smart as a human? Watson was especially fast at descrambling mixed-up state capital names, and recalling and pairing movie titles where one started and the other ended in the same word (e.g., Billion Dollar Baby Boom, where both titles used the word Baby). David said they had basically removed the variable of how fast Watson hit the buzzer compared to human contestants, but frustration frequently appeared on the faces of the contestants beaten to the punch by Watson. David explained that top Jeopardy winners like Jennings achieved their success with a similar strategy, timing their buzz to the end of the reading of the clue,  and “running the board”, being first to respond on about 60% of the clues.  Similar results for Watson. It made sense that Watson would be good at the technical and scientific stuff, so I figured the venture capitalist was toast. But I thought for sure Watson would lose to the writer in categories such as pop culture, wines and foods, and other humanities. Surprisingly, it held its own. I was amazed it could recognize a word definition of a syllogism in the category of philosophy. So what was the audience reaction to all of this? We started out expecting our formidable human contestants to easily run some of their categories; however, they started off on the wrong foot with the state capitals which Watson could unscramble so efficiently. By the end of the first round, contestants and the audience were feeling a little bit, well, …. deflated. Watson was winning by about $13,000, and the humans had gone into negative dollars. The IBM host said he was going to “slow Watson down a bit,” and the humans came back with respectable scores in Double Jeopardy. This was partially thanks to a very sympathetic audience (and host, also a human) providing “group-think” on many questions, especially baseball ‘s most valuable players, which by the way, couldn’t have been hard because even I knew them.  Yes, that’s right, the humans cheated. Since Watson could speak but not hear us (it didn’t have speech recognition capability), it was probably unaware of this. In Final Jeopardy, the single question had to do with law. I was sure Watson would blow this one, but all contestants were able to answer correctly about a copyright law. In a career devoted to making computers more helpful to people, I think I may have seen how a computer can do too much. I’m not sure I’d want to work side-by-side with a Watson doing my job. Certainly listening and empathy are important traits we humans still have over Watson.  While there was great enthusiasm in the packed room of computer scientists and their friends for this standing-room-only show, I think it made several of us uneasy (especially the poor human contestants whose egos were soundly bashed in the first round). This computer system, by the way , only took 4 years to program. David Ferrucci mentioned several practical uses for Watson, including medical diagnoses and legal strategies. Are you “the expert” in your job? Imagine NLP computing on an Oracle database.   This may be the user interface of the future to enable users to better process big data. How do you think you’d like it? Postscript: There were three little boys sitting in front of me in the very first row. They looked, how shall I say it, … unimpressed!

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• 7 reasons you had to be at JavaOne Latin America 2012

  - by Bruno.Borges

  Yesterday was 12/12/12, and everybody went crazy on Twitter with cool memes like this one. And maybe you are now wondering why I mentioned 7 (seven) on the blog title. Because I want to play numbers? Yes! Today is 7 days after JavaOne Latin America 2012 is over (... and I had to figure out an excuse for taking so long to blog about it...). So unless you were at JavaOne Latin America this year, here are 7 things you missed: OTN Lounge mini-theatreThere was a mini-theatre holding several lightning talks. We had people from SouJava JUG, GoJava JUG, Globalcode, and several other Java gurus and companies running demos, talks, and even more. For example, @drspockbr talked about the ScrumToys project, that demonstrates the power of JSF. Hands On Lab for JAX-RS and WebSocketsOne of the cool things to do during JavaOne is to come to these Hands On labs and really do something using new technologies with the help of experts. This one in particular, was covered by me, Arun Gupta, and Reza Rahman. The HOL had more people than laptops (and we had 48 laptops!) interested on understanding and learning about the new stuff that is coming within Java EE 7. Things like JAX-RS, Server-sent Events and WebSockets. Hey, if you want to try this HOL by yourself, it is available on Github, so go for it! If you have questions, just let me know! Java Community KeynoteThis keynote presented a lot of cool things like startups using Java in their projects, the Duke Awards, SouJava winning the JCP Outstanding Award, the Java Band, and even more! It was really a space where the Java community could present what they are doing and what they want to do. There's a lot of interest on the Adopt-a-JSR program and the Adopt-OpenJDK. There's also an Adopt-a-JavaEE-JSR program! Take a look if you want to participate and Make the Future Java. Java EE (JMS, JAX-RS) sessions from Reza Rahman, the HeavyMetal guyReza is a well know professional and Java EE enthusiast from the communitty who just joined Oracle this year. His sessions were very well attended, perhaps because of a high interest on the new things coming to Java EE 7 like JMS 2.0 and JAX-RS 2.0. If you want to look at what he did at this JavaOne edition, read his blog post. By the way, if you like Java and heavymetal, you should follow him on Twitter as well! :-) Java EE (WebSockets, HTML5) sessions from Arun Gupta, the GlassFish guyIf you don't know Arun Gupta, no worries. You will have time to know about him while you read his Java EE 6 Pocket Guide. Arun has been evangelizing Java EE for a long time, and is now spreading his word about the new upcoming version Java EE 7. He gave one talk about HTML5 Productivity on the Java EE 7 platform, and another one on building web apps with WebSockets. Pretty neat! Arun blogged about JavaOne Latin America as well. Read it here. Java Embedded and JavaFXIf there are two things that are really trending in the Java World right now besides Java EE 7, certainly they are JavaFX and Java Embedded. There were 14 talks covering Java Embedded, from Java Cards to Raspberry.pi, from Java ME to Java on your TV with Ginga-J. The Internet of Things is becoming true, and Java is the only platform today that can connect it all in an standardized and concise way. JavaFX gained a lot of attention too. There were 8 sessions covering what the platform has to offer in terms of Rich User Experience. The JavaFX Scene Builder is an awesome tool to start playing designing an UI, and coding for JavaFX is like coding Swing with 8 hands, one holding your coffee cup. You can achieve a lot, with your two hands (unless, you really have 8 hands, then you can achieve 4 times more :-). If you want to read more about JavaFX, go to Stephen Chin's blog post. GlassFish and Friends Party, 1st edition at JavaOne Lating AmericaThis is probably the thing that I'm most proud. We brought to Brasil the tradition of holding a happy hour for all GlassFish, Java EE friends. This party started almost 7 years ago in San Francisco, and it was about time to bring it to Brazil! The party happened on Tuesday night, right after JavaOne General Keynote, at the Tribeca Pub. We had about 80 attendees and met a lot of Java EE developers there! People from JUGs, Oracle, Locaweb and Red Hat showed up too, including some execs from Oracle that didn't resist and could not miss a party like this one.Lots of caipirinhas, beer and food to everyone, some cool music... even The Fish walking around the party with Juggy!You can see more photos from the party on an album I shared with the recently created GlassFish Brasil community on Google+ here (but you may be more interested in joining the GlassFish english community). There's also more pictures that Arun took and shared on this link. So now you may want to consider coming to Brazil next year! Java EE 7 is on its way, and Brazil is happily and patiently waiting for it, with a lot of enthusiasm. By the way, GlassFish and Java EE 6 just celebrated a Happy Birthday!

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• Windows Azure Recipe: Software as a Service (SaaS)

  - by Clint Edmonson

  The cloud was tailor built for aspiring companies to create innovative internet based applications and solutions. Whether you’re a garage startup with very little capital or a Fortune 1000 company, the ability to quickly setup, deliver, and iterate on new products is key to capturing market and mind share. And if you can capture that share and go viral, having resiliency and infinite scale at your finger tips is great peace of mind. Drivers Cost avoidance Time to market Scalability Solution Here’s a sketch of how a basic Software as a Service solution might be built out: Ingredients Web Role – this hosts the core web application. Each web role will host an instance of the software and as the user base grows, additional roles can be spun up to meet demand. Access Control – this service is essential to managing user identity. It’s backed by a full blown implementation of Active Directory and allows the definition and management of users, groups, and roles. A pre-built ASP.NET membership provider is included in the training kit to leverage this capability but it’s also flexible enough to be combined with external Identity providers including Windows LiveID, Google, Yahoo!, and Facebook. The provider model provides extensibility to hook into other industry specific identity providers as well. Databases – nearly every modern SaaS application is backed by a relational database for its core operational data. If the solution is sold to organizations, there’s a good chance multi-tenancy will be needed. An emerging best practice for SaaS applications is to stand up separate SQL Azure database instances for each tenant’s proprietary data to ensure isolation from other tenants. Worker Role – this is the best place to handle autonomous background processing such as data aggregation, billing through external services, and other specialized tasks that can be performed asynchronously. Placing these tasks in a worker role frees the web roles to focus completely on user interaction and data input and provides finer grained control over the system’s scalability and throughput. Caching (optional) – as a web site traffic grows caching can be leveraged to keep frequently used read-only, user specific, and application resource data in a high-speed distributed in-memory for faster response times and ultimately higher scalability without spinning up more web and worker roles. It includes a token based security model that works alongside the Access Control service. Blobs (optional) – depending on the nature of the software, users may be creating or uploading large volumes of heterogeneous data such as documents or rich media. Blob storage provides a scalable, resilient way to store terabytes of user data. The storage facilities can also integrate with the Access Control service to ensure users’ data is delivered securely. Training & Examples These links point to online Windows Azure training labs and examples where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. Developing Applications for the Cloud, 2nd Edition (eBook) This book demonstrates how you can create from scratch a multi-tenant, Software as a Service (SaaS) application to run in the cloud using the latest versions of the Windows Azure Platform and tools. The book is intended for any architect, developer, or information technology (IT) professional who designs, builds, or operates applications and services that run on or interact with the cloud. Fabrikam Shipping (SaaS reference application) This is a full end to end sample scenario which demonstrates how to use the Windows Azure platform for exposing an application as a service. We developed this demo just as you would: we had an existing on-premises sample, Fabrikam Shipping, and we wanted to see what it would take to transform it in a full subscription based solution. The demo you find here is the result of that investigation See my Windows Azure Resource Guide for more guidance on how to get started, including more links web portals, training kits, samples, and blogs related to Windows Azure.

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• Monitoring your WCF Web Apis with AppFabric

  - by cibrax

  The other day, Ron Jacobs made public a template in the Visual Studio Gallery for enabling monitoring capabilities to any existing WCF Http service hosted in Windows AppFabric. I thought it would be a cool idea to reuse some of that for doing the same thing on the new WCF Web Http stack. Windows AppFabric provides a dashboard that you can use to dig into some metrics about the services usage, such as number of calls, errors or information about different events during a service call. Those events not only include information about the WCF pipeline, but also custom events that any developer can inject and make sense for troubleshooting issues.      This monitoring capabilities can be enabled on any specific IIS virtual directory by using the AppFabric configuration tool or adding the following configuration sections to your existing web app, <system.serviceModel> <serviceHostingEnvironment aspNetCompatibilityEnabled="true" multipleSiteBindingsEnabled="true" /> <diagnostics etwProviderId="3e99c707-3503-4f33-a62d-2289dfa40d41"> <endToEndTracing propagateActivity="true" messageFlowTracing="true" /> </diagnostics> <behaviors> <serviceBehaviors> <behavior name=""> <etwTracking profileName="EndToEndMonitoring Tracking Profile" /> </behavior> </serviceBehaviors> </behaviors> </system.serviceModel>   <microsoft.applicationServer> <monitoring> <default enabled="true" connectionStringName="ApplicationServerMonitoringConnectionString" monitoringLevel="EndToEndMonitoring" /> </monitoring> </microsoft.applicationServer> Bad news is that none of the configuration above can be easily set on code by using the new configuration model for WCF Web stack.  A good thing is that you easily disable it in the configuration when you no longer need it, and also uses ETW, a general-purpose and high-speed tracing facility provided by the operating system (it’s part of the windows kernel). By adding that configuration section, AppFabric will start monitoring your service automatically and providing some basic event information about the service calls. You need some custom code for injecting custom events in the monitoring data. What I did here is to copy and refactor the “WCFUserEventProvider” class provided as sample in the Ron’s template to make it more TDD friendly when using IoC. I created a simple interface “ILogger” that any service (or resource) can use to inject custom events or monitoring information in the AppFabric database. public interface ILogger { bool WriteError(string name, string format, params object[] args); bool WriteWarning(string name, string format, params object[] args); bool WriteInformation(string name, string format, params object[] args); } The “WCFUserEventProvider” class implements this interface by making possible to send the events to the AppFabric monitoring database. The service or resource implementation can receive an “ILogger” as part of the constructor. [ServiceContract] [Export] public class OrderResource { IOrderRepository repository; ILogger logger;   [ImportingConstructor] public OrderResource(IOrderRepository repository, ILogger logger) { this.repository = repository; this.logger = logger; }   [WebGet(UriTemplate = "{id}")] public Order Get(string id, HttpResponseMessage response) { var order = this.repository.All.FirstOrDefault(o => o.OrderId == int.Parse(id, CultureInfo.InvariantCulture)); if (order == null) { response.StatusCode = HttpStatusCode.NotFound; response.Content = new StringContent("Order not found"); }   this.logger.WriteInformation("Order Requested", "Order Id {0}", id);   return order; } } The example above uses “MEF” as IoC for injecting a repository and the logger implementation into the service. You can also see how the logger is used to write an information event in the monitoring database. The following image illustrates how the custom event is injected and the information becomes available for any user in the dashboard. An issue that you might run into and I hope the WCF and AppFabric teams fixed soon is that any WCF service that uses friendly URLs with ASP.NET routing does not get listed as a available service in the WCF services tab in the AppFabric console. The complete example is available to download from here.

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• Tuning Red Gate: #2 of Many

  - by Grant Fritchey

  In the last installment, I used the SQL Monitor tool to get a snapshot view of the current state of the servers at Red Gate that are giving us trouble. That snapshot suggested some areas where I should focus some time, primarily in which queries were being called most frequently or were running the longest. But, you don't want to just run off & start tuning queries. Remember, the foundation for query tuning is the server itself. So, I want to be sure I'm not looking at some major hardware or configuration issues that I need to address first. Rather than look at the current status of the server, I'm going to look at historical data. Clicking on the Analysis tab of SQL Monitor I get a whole list of counters that I can look at. More importantly, I can look at them over a period of time. Even more importantly, I can compare past periods with current periods to see if we're looking at a progressive issue or not. There are counters here that will give me an indication of load, and there are counters here that will tell me specifics about that load. First, I want to just look at the load to understand where the pain points might be. Trying to drill down before you have detailed information is just bad planning. First thing I'm going to check is the CPU, just to see what's up there. I have two servers I'm interested in, so I'll show you both: Looking at the last 30 days for both servers, well, let's just say that the first server is about what I would expect. It has an average baseline behavior with occasional, regular, peaks. This looks like a system with a fairly steady & predictable load that probably has a nightly batch process that spikes the processor. In short, normal stuff. The points there where the CPU drops radically. that might be worth investigating further because something changed the processing on this system a lot. But the first server. It's all over the place. There's no steady CPU behavior at all. It's spike high for long periods of time. It's up, it's down. I'm really going to have to spend time looking at CPU issues on this server to try to figure out what's up. It might be other processes being shared on the server, it might be something else. Either way, I'm going to have to spend time evaluating this CPU, especially those peeks about a week ago. Looking at the Pages/sec, again, just a measure of load, I see that there are some peaks on the rg-sql02 server, but over all, it looks like a fairly standard load. Plus, the peaks are only up to 550 pages/sec. Remember, this isn't a performance measure, but just a load measurement, but from this, I don't think we're looking at major memory issues, but I may want to correlate these counters with the CPU counters. Again, the other server looks like there's stuff going on. The load is not at all consistent. In fact there was a point earlier in the year that looks pretty severe. Plus the spikes here are twice the size of the other system. We've got a lot more load going on here and I will probably need to drill down on memory usage on this server. Taking a look at the disk transfers/sec the load on both systems seems to roughly correspond to the other load indicators. Notice that drop right in the middle of the graph for rg-sql02. I wonder if the office was closed over that period or a system was down for maintenance. If I saw spikes in memory or disk that corresponded to the drip in CPU, you can assume something was using those other resources and causing a drop, but when everything goes down, it just means that the system isn't gettting used. The disk on the rg-sql01 system isn't spiking exactly the same way as the memory & cpu, so there's a good chance (chance mind you) that any performance issues might not be disk related. However, notice that huge jump at the beginning of the month. Several disks were used more than they were for the rest of the month. That's the load on the server. What about the load on SQL Server itself? Next time.

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• IBM Keynote: (hardware,software)–>{IBM.java.patterns}

  - by Janice J. Heiss

  On Sunday evening, September 30, 2012, Jason McGee, IBM Distinguished Engineer and Chief Architect Cloud Computing, along with John Duimovich IBM Distinguished Engineer and Java CTO, gave an information- and idea-rich keynote that left Java developers with much to ponder.Their focus was on the challenges to make Java more efficient and productive given the hardware and software environments of 2012. “One idea that is very interesting is the idea of multi-tenancy,” said McGee, “and how we can move up the spectrum. In traditional systems, we ran applications on dedicated middleware, operating systems and hardware. A lot of customers still run that way. Now people introduce hardware virtualization and share the hardware. That is good but there is a lot more we can do. We can share middleware and the application itself.” McGee challenged developers to better enable the Java language to function in these higher density models. He spoke about the need to describe patterns that help us grasp the full environment that an application needs, whether it’s a web or full enterprise application. Developers need to understand the resources that an application interacts with in a way that is simple and straightforward. The task is to then automate that deployment so that the complexity of infrastructure can be by-passed and developers can live in a simpler world where the cloud can automatically configure the needed environment. McGee argued that the key, something IBM has been working on, is to use a simpler pattern that allows a cloud-based architecture to embrace the entire infrastructure required for an application and make it highly available, scalable and able to recover from failure. The cloud-based architecture would automate the complexity of setting up and managing the infrastructure. IBM has been trying to realize this vision for customers so they can describe their Java application environment simply and allow the cloud to automate the deployment and management of applications. “The point,” explained McGee, “is to package the executable used to describe applications, to drop it into a shared system and let that system provide some intelligence about how to deploy and manage those applications.”John Duimovich on Improvements in JavaMcGee then brought onstage IBM’s Distinguished Engineer and CTO for Java, John Duimovich, who showed the audience ways to deploy Java applications more efficiently.Duimovich explained that, “When you run lots of copies of Java in the cloud or any hypervisor virtualized system, there are a lot of duplications of code and jar files. IBM has a facility called ‘shared classes’ where we put shared code, read only artefacts in a cache that is sharable across hypervisors.” By putting JIT code in ahead of time, he explained that the application server will use 20% less memory and operate 30% faster.  He described another example of how the JVM allows for the maximum amount of sharing that manages the tenants and file sockets and memory use through throttling and control. Duimovich touched on the “thin is in” model and IBM’s Liberty Profile and lightweight runtime for the cloud, which allows for greater efficiency in interacting with the cloud.Duimovich discussed the confusion Java developers experience when, for example, the hypervisor tells them that that they have 8 and then 4 and then 16 cores. “Because hypervisors are virtualized, they can change based on resource needs across the hypervisor layer. You may have 10 instances of an operation system and you may need to reallocate memory, " explained Duimovich.  He showed how to resize LPARs, reallocate CPUs and migrate applications as needed. He explained how application servers can resize thread pools and better use resources based on information from the hypervisors.Java Challenges in Hardware and SoftwareMcGee ended the keynote with a summary of upcoming hardware and software challenges for the Java platform. He noted that one reason developers love Java is it allows them to ignore differences in hardware. He stated that the most important things happening in hardware were in network and storage – in developments such as the speed of SSD, the exploitation of high-speed, low-latency networking, and recent developments such as storage-class memory, and non-volatile main memory. “So we are challenged to maintain the benefits of Java and the abstraction it provides from hardware while still exploiting the new innovations in hardware,” said McGee.McGee discussed transactional messaging applications where developers send messages transactionally persist a message to storage, something traditionally done by backing messages on spinning disks, something mostly outdated. “Now,” he pointed out, “we would use SSD and store it in Flash and get 70,000 messages a second. If we stored it using a PCI express-based flash memory device, it is still Flash but put on a PCI express bus on a card closer to the CPU. This way I get 300,000 messages a second and 25% improvement in latency.” McGee’s central point was that hardware has a huge impact on the performance and scalability of applications. New technologies are enabling developers to build classes of Java applications previously unheard of. “We need to be able to balance these things in Java – we need to maintain the abstraction but also be able to exploit the evolution of hardware technology,” said McGee. According to McGee, IBM's current focus is on systems wherein hardware and software are shipped together in what are called Expert Integrated Systems – systems that are pre-optimized, and pre-integrated together. McGee closed IBM’s engaging and thought-provoking keynote by pointing out that the use of Java in complex applications is increasingly being augmented by a host of other languages with strong communities around them – JavaScript, JRuby, Scala, Python and so forth. Java developers now must understand the strengths and weaknesses of such newcomers as applications increasingly involve a complex interconnection of languages.

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• Monitoring Events in your BPEL Runtime - RSS Feeds?

  - by Ramkumar Menon

  @10g - It had been a while since I'd tried something different. so here's what I did this week!Whenever our Developers deployed processes to the BPEL runtime, or perhaps when a process gets turned off due to connectivity issues, or maybe someone retired a process, I needed to know. So here's what I did. Step 1: Downloaded Quartz libraries and went through the documentation to understand what it takes to schedule a recurring job. Step 2: Cranked out two components using Oracle JDeveloper. [Within a new Web Project] a) A simple Java Class named FeedUpdater that extends org.quartz.Job. All this class does is to connect to your BPEL Runtime [via opmn:ormi] and fetch all events that occured in the last "n" minutes. events? - If it doesn't ring a bell - its right there on the BPEL Console. If you click on "Administration > Process Log" - what you see are events.The API to retrieve the events is //get the locator reference for the domain you are interested in.Locator l = .... //Predicate to retrieve events for last "n" minutesWhereCondition wc = new WhereCondition(...) //get all those events you needed.BPELProcessEvent[] events = l.listProcessEvents(wc); After you get all these events, write out these into an RSS Feed XML structure and stream it into a file that resides either in your Apache htdocs, or wherever it can be accessed via HTTP.You can read all about RSS 2.0 here. At a high level, here is how it looks like. <?xml version = '1.0' encoding = 'UTF-8'?><rss version="2.0">  <channel>    <title>Live Updates from the Development Environment</title>    <link>http://soadev.myserver.com/feeds/</link>    <description>Live Updates from the Development Environment</description>    <lastBuildDate>Fri, 19 Nov 2010 01:03:00 PST</lastBuildDate>    <language>en-us</language>    <ttl>1</ttl>    <item>      <guid>1290213724692</guid>      <title>Process compiled</title>      <link>http://soadev.myserver.com/BPELConsole/mdm_product/administration.jsp?mode=processLog&amp;processName=&amp;dn=all&amp;eventType=all&amp;eventDate=600&amp;Filter=++Filter++</link>      <pubDate>Fri Nov 19 00:00:37 PST 2010</pubDate>      <description>SendPurchaseOrderRequestService: 3.0 Time : Fri Nov 19 00:00:37                   PST 2010</description>    </item>   ...... </channel> </rss> For writing ut XML content, read through Oracle XML Parser APIs - [search around for oracle.xml.parser.v2] b) Now that my "Job" was done, my job was half done. Next, I wrote up a simple Scheduler Servlet that schedules the above "Job" class to be executed ever "n" minutes. It is very straight forward. Here is the primary section of the code.           try {        Scheduler sched = StdSchedulerFactory.getDefaultScheduler();         //get n and make a trigger that executes every "n" seconds        Trigger trigger = TriggerUtils.makeSecondlyTrigger(n);        trigger.setName("feedTrigger" + System.currentTimeMillis());        trigger.setGroup("feedGroup");                JobDetail job = new JobDetail("SOA_Feed" + System.currentTimeMillis(), "feedGroup", FeedUpdater.class);        sched.scheduleJob(job,trigger);         }catch(Exception ex) {            ex.printStackTrace();            throw new ServletException(ex.getMessage());        } Look up the Quartz API and documentation. It will make this look much simpler.   Now that both components were ready, I packaged the Application into a war file and deployed it onto my Application Server. When the servlet initialized, the "n" second schedule was set/initialized. From then on, the servlet kept populating the RSS Feed file. I just ensured that my "Job" code keeps only 30 latest events within it, so that the feed file is small and under control. [a few kbs]   Next I opened up the feed xml on my browser - It requested a subscription - and Here I was - watching new deployments/life cycle events all popping up on my browser toolbar every 5 (actually n)  minutes!   Well, you could do it on a browser/reader of your choice - or perhaps read them like you read an email on your thunderbird!.      

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• Windows Azure Recipe: Enterprise LOBs

  - by Clint Edmonson

  Enterprises are more and more dependent on their specialized internal Line of Business (LOB) applications than ever before. Naturally, the more software they leverage on-premises, the more infrastructure they need manage. It’s frequently the case that our customers simply can’t scale up their hardware purchases and operational staff as fast as internal demand for software requires. The result is that getting new or enhanced applications in the hands of business users becomes slower and more expensive every day. Being able to quickly deliver applications in a rapidly changing business environment while maintaining high standards of corporate security is a challenge that can be met right now by moving enterprise LOBs out into the cloud and leveraging Azure’s Access Control services. In fact, we’re seeing many of our customers (both large and small) see huge benefits from moving their web based business applications such as corporate help desks, expense tracking, travel portals, timesheets, and more to Windows Azure. Drivers Cost Reduction Time to market Security Solution Here’s a sketch of how many Windows Azure Enterprise LOBs are being architected and deployed: Ingredients Web Role – this will host the core of the application. Each web role is a virtual machine hosting an application written in ASP.NET (or optionally php, or node.js). The number of web roles can be scaled up or down as needed to handle peak and non-peak traffic loads. Many Java based applications are also being deployed to Windows Azure with a little more effort. Database – every modern web application needs to store data. SQL Azure databases look and act exactly like their on-premise siblings but are fault tolerant and have data redundancy built in. Access Control – this service is necessary to establish federated identity between the cloud hosted application and an enterprise’s corporate network. It works in conjunction with a secure token service (STS) that is hosted on-premises to establish the corporate user’s identity and credentials. The source code for an on-premises STS is provided in the Windows Azure training kit and merely needs to be customized for the corporate environment and published on a publicly accessible corporate web site. Once set up, corporate users see a near seamless single sign-on experience. Reporting – businesses live and die by their reports and SQL Azure Reporting, based on SQL Server Reporting 2008 R2, can serve up reports with tables, charts, maps, gauges, and more. These reports can be accessed from the Windows Azure Portal, through a web browser, or directly from applications. Service Bus (optional) – if deep integration with other applications and systems is needed, the service bus is the answer. It enables secure service layer communication between applications hosted behind firewalls in on-premises or partner datacenters and applications hosted inside Windows Azure. The Service Bus provides the ability to securely expose just the information and services that are necessary to create a simpler, more secure architecture than opening up a full blown VPN. Data Sync (optional) – in cases where the data stored in the cloud needs to be shared internally, establishing a secure one-way or two-way data-sync connection between the on-premises and off-premises databases is a perfect option. It can be very granular, allowing us to specify exactly what tables and columns to synchronize, setup filters to sync only a subset of rows, set the conflict resolution policy for two-way sync, and specify how frequently data should be synchronized Training Labs These links point to online Windows Azure training labs where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• EPM and Business Analytics Talking-head Videos from Oracle OpenWorld 2013

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE Here is a selection of 2 to 3 minute video interviews at this year’s Oracle OpenWorld: 1. George Somogyi, Solutions Architect, New Edge Group, talks about the importance of having their integrated Oracle Hyperion Platform consisting of Oracle Hyperion Financial Management, Oracle Hyperion Financial Data Quality Management, Oracle E-Business Suite R12 and Oracle Business Intelligence Extended Edition plus their use of Oracle Managed Cloud Services. Speaker: George Somogyi @ http://youtu.be/kWn0dQxCUy8 2. Gregg Thompson, Director of Financial Systems for ADT, talks about using Oracle Data Relationship Management prior to implementing an Enterprise Performance Management solution. Gregg confirmed that there are big benefits to bringing the full Oracle Hyperion Financial Close suite online with Oracle DRM as the metadata source. Reduced maintenance time and use of external consultants translates into significant time and cost savings and faster implementation times. Speaker: Gregg Thompson @ http://youtu.be/XnFrR9Uk4xk 3. Jeff Spangler, Director Financial Planning and Analysis for Speedy Cash Holdings Corp, talked to us about the benefits achieved through implementing Oracle Hyperion Planning and financial reporting solutions. He also describes how the use of Data Relationship Management will keep the process running smoothly now and in the future. Speaker: Jeff Spangler @ http://youtu.be/kkkuMkgJ22U 4. Marc Seewald, Senior Director of Product Management for Oracle Hyperion Tax Provision at Oracle, talks about Oracle Hyperion Tax Provision, how it is an integral part of the financial close process and that it provides better internal controls and automation of this task. Marc talks about Oracle Partners and customers alike who are seeing great value. Speaker: Marc Seewald @ http://youtu.be/lM_nfvACGuA 5. Matt Bradley, SVP of Product Development for Enterprise Performance Management (EPM) Applications at Oracle, talked to us about different deployment options for Oracle EPM. Cloud services (SaaS), managed services, on-premise, off-premise all have their merits, and organizations need flexibility to easily move between them as their companies evolve. Speaker: Matt Bradley @ http://youtu.be/ATO7Z9dbE-o 6. Neil Sellers, Partner, Qubix International talks about their experience with previewing Oracle’s new Planning and Budgeting Cloud Service. He describes the benefits of the step-by-step task lists, the speed of getting the application up and running, and the huge benefits of not having to manage the software and hardware side of the planning process. Speaker: Neil Sellers @ http://youtu.be/xmosO28e4_I 7. Praveen Pasupuleti, Senior Business Intelligence Development Manager of Citrix Systems Inc., talks about their Oracle Hyperion Planning upgrade and the huge performance improvement now experienced in forecasting. He also talked about the benefits of Oracle Hyperion Workforce Planning achieved by Citrix. Speaker: Praveen Pasupuleti @ http://youtu.be/d1e_4hLqw8c 8. CheckPoint Consulting, talked to us about how Enterprise Performance Management should be viewed as an entire solution, rather than as a bunch of applications in silos, to provide significant benefits; and how Data Relationship Management can tie it all together effectively. Speaker: Ron Dimon @ http://youtu.be/sRwbdbbXvUE 9. Sonal Kulkarni, Enterprise Performance Management Leader, Cummins Inc., talks about their use of Oracle Hyperion Financial Close Management (Account Reconciliation Manager), Oracle Hyperion Financial Management and Oracle Hyperion Financial Data Quality Management and how this is providing efficiency, visibility and compliance benefits. Speaker: Sonal Kulkarni @ http://youtu.be/OEgup5dKyVc 10. Todd Renard, Manager Financial Planning and Business Analytics for B/E Aerospace Inc., talks about the huge benefits that B/E Aerospace is experiencing from Oracle Financial Close Suite. He was extremely excited about Oracle Hyperion Financial Data Quality Management and how this helps them integrate a new business in as little as three weeks. Speaker: Todd Renard @ http://youtu.be/nIfqK46uVI8 11. Peter Smolianski, Chief Technology Officer for the District of Columbia Courts, talked to us about how D.C. Courts is using Oracle Scorecard and Strategy Management to push their 5 year plan forward, to report results to their constituents, and take accountability for process changes to become more efficient. Speaker: Peter Smolianski @ http://www.youtube.com/watch?v=T-DtB5pl-uk 12. Rich Wilkie, Senior Director of Product Management for Financial Close Suite at Oracle, talked to us about Oracle Financial Management Analytics. He told us how the prebuilt dashboards on top of Oracle Hyperion Financial Close Suite make it easy for everyone to see the numbers and understand where they are in the close process, and if there is an issue, they can see where it is. Executives are excited to get this information on mobile devices too. Speaker: Rich Wilkie @ http://www.youtube.com/watch?v=4UHuHgx74Yg 13. Dinesh Balebail, Senior Director of Software Development for Oracle Hyperion Profitability and Cost Management, talked to us about the power and speed of Oracle Hyperion Profitability and Cost Management and how it is being used to do deep costing for Telecoms, Hospitals, Banks and other high transaction volume organizations effectively. Speaker: Dinesh Balebail @ http://youtu.be/ivx5AZCXAfs /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman"; mso-ansi-language:EN-US; mso-fareast-language:EN-US;}

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• JQuery + WCF + HTTP 404 Error

  - by hangar18

  HI All, I've searched high and low and finally decided to post a query here. I'm writing a very basic HTML page from which I'm trying to call a WCF service using jQuery and parse it using JSON. Service: IMyDemo.cs [ServiceContract] public interface IMyDemo { [WebInvoke(Method = "POST", BodyStyle = WebMessageBodyStyle.WrappedRequest, ResponseFormat = WebMessageFormat.Json)] Employee DoWork(); [OperationContract] [WebInvoke(Method = "POST", BodyStyle = WebMessageBodyStyle.WrappedRequest, ResponseFormat = WebMessageFormat.Json)] Employee GetEmp(int age, string name); } [DataContract] public class Employee { [DataMember] public int EmpId { get; set; } [DataMember] public string EmpName { get; set; } [DataMember] public int EmpSalary { get; set; } } MyDemo.svc.cs public Employee DoWork() { // Add your operation implementation here Employee obj = new Employee() { EmpSalary = 12, EmpName = "SomeName" }; return obj; } public Employee GetEmp(int age, string name) { Employee emp = new Employee(); if (age > 0) emp.EmpSalary = 12 + age; if (!string.IsNullOrEmpty(name)) emp.EmpName = "Server" + name; return emp; } WEb.Config <system.serviceModel> <services> <service behaviorConfiguration="EmployeesBehavior" name="MySample.MyDemo"> <endpoint address="" binding="webHttpBinding" contract="MySample.IMyDemo" behaviorConfiguration="EmployeesBehavior"/> </service> </services> <behaviors> <serviceBehaviors> <behavior name="EmployeesBehavior"> <serviceMetadata httpGetEnabled="true" /> <serviceDebug includeExceptionDetailInFaults="true" /> </behavior> </serviceBehaviors> <endpointBehaviors> <behavior name="EmployeesBehavior"> <webHttp/> </behavior> </endpointBehaviors> </behaviors> <serviceHostingEnvironment multipleSiteBindingsEnabled="true" /> </system.serviceModel> MyDemo.htm <head> <title></title> <script type="text/javascript" language="javascript" src="Scripts/jquery-1.4.1.js"></script> <script type="text/javascript" language="javascript" src="Scripts/json.js"></script> <script type="text/javascript"> //create a global javascript object for the AJAX defaults. debugger; var ajaxDefaults = {}; ajaxDefaults.base = { type: "POST", timeout : 1000, dataFilter: function (data) { //see http://encosia.com/2009/06/29/never-worry-about-asp-net-ajaxs-d-again/ data = JSON.parse(data); //use the JSON2 library if you aren’t using FF3+, IE8, Safari 3/Google Chrome return data.hasOwnProperty("d") ? data.d : data; }, error: function (xhr) { //see if (!xhr) return; if (xhr.responseText) { var response = JSON.parse(xhr.responseText); //console.log works in FF + Firebug only, replace this code if (response) alert(response); else alert("Unknown server error"); } } }; ajaxDefaults.json = $.extend(ajaxDefaults.base, { //see http://encosia.com/2008/03/27/using-jquery-to-consume-aspnet-json-web-services/ contentType: "application/json; charset=utf-8", dataType: "json" }); var ops = { baseUrl: "/MyService/MySample/MyDemo.svc/", doWork: function () { //see http://api.jquery.com/jQuery.extend/ var ajaxOptions = $.extend(ajaxDefaults.json, { url: ops.baseUrl + "DoWork", data: "{}", success: function (msg) { console.log("success"); console.log(typeof msg); if (typeof msg !== "undefined") { console.log(msg); } } }); $.ajax(ajaxOptions); return false; }, getEmp: function () { var ajaxOpts = $.extend(ajaxDefaults.json, { url: ops.baseUrl + "GetEmp", data: JSON.stringify({ age: 12, name: "NameName" }), success: function (msg) { $("span#lbl").html("age: " + msg.Age + "name:" + msg.Name); } }); $.ajax(ajaxOpts); return false; } } </script> </head> <body> <span id="lbl">abc</span> <br /><br /> <input type="button" value="GetEmployee" id="btnGetEmployee" onclick="javascript:ops.getEmp();" /> </body> I'm just not able to get this running. When I debug, I see the error being returned from the call is " Server Error in '/jQuerySample' Application. <h2> <i>HTTP Error 404 - Not Found.</i> </h2></span> " Looks like I'm missing something basic here. My sample is based on this I've been trying to fix the code for sometime now so I'd like you to take a look and see if you can figure out what is it that I'm doing wrong here. I'm able to see that the service is created when I browse the service in IE. I've also tried changing the setting as mentioned here Appreciate your help. I'm gonna blog about this as soon as the issue is resolved for the benefit of other devs Thanks -Soni

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• Keep it Professional &ndash; Multiple Environments

  - by AjarnMark

  I have certainly been reading blogs a whole lot more than writing them the last several weeks, and it’s about time I got back to writing.  I have been collecting several topics and references for blog posts…some of which will probably just never get written as the timeliness of the topics fade over time.  Nonetheless, I’m back, and I think it is time to revive my Doing Business Right series, this time coming from the slant of managing a development team rather than the previous angle of being self-employed.  First up: separating Dev, Test, and Prod. A few months ago, Colin Stasiuk (@BenchmarkIT) wrote a great post about separating your Dev, Test/UAT, and Prod environments.  This post covers all the important points such as removing Developer access from both PROD and UAT, and the importance of proper deployment (a.k.a. promotion) procedures.  I won’t repeat it all here, go read the original!  But what I do want to address is what I believe to be the #1 excuse people use for not having separate environments:  Money.  I discussed this briefly in my comment on Colin’s post at the time, but let me repeat it here and expand on it a bit. Don’t let the size of your company or the size of its budget dictate whether you do things professionally or not.  I am convinced that most developers and development teams would agree that it is a best practice to have separate environments for development, testing, and production (a.k.a. Live).  So why don’t they?  Because they think that it means separate servers which means more money.  While having separate physical servers for the different environments would be ideal, it is not an absolute requirement in order to make this work.  Here are a few ideas: Use multiple instances of SQL Server and multiple Web Sites with Headers or Ports.  For no additional fees* you can install multiple instances of SQL Server on the same machine.  This gives you a nice separation, allowing you to even use the same database names as will appear in PROD, yet isolating the data and security access.  And in IIS, you can create multiple Web Sites on the same server just by using Host Headers or different port numbers to separate them.  This approach does still pose the risk of non-Prod environments impacting performance on Prod, but when your application is busy enough for that to be a concern, you can probably afford one of the other options. Use desktop PCs instead of servers.  Instead of investing in full server-grade hardware, you can mimic the separate environments on old desktop PCs and at least get functional equivalency, if not performance matching.  The last I checked, Microsoft did not require separate licensing for SQL Server if that installation was used exclusively for dev or test purposes*.  There may be some version or performance differences between this approach and what you have in Prod, but you have isolated test from impacting Prod resources this way. Virtualization.  This is of course one of the hot topics of the day, and I would be remiss if I did not suggest this.  It is quite easy these days to setup virtual machines so that, again, your environments are fairly isolated from one another, and you retain all the security and procedural benefits of having separate environments. So the point is, keep your high professional standards intact.  You don’t need to compromise on using proper procedure just because you work in a small company with a small budget.  Keep doing things the right way! By the way, where I work, our DEV environment is not on a server.  All development is done on the developer’s individual workstation where it can be isolated from other developers’ work for the duration of writing the code, but also where the developers have to reconcile (merge) differences in code under concurrent development.  This usually means that each change is executed multiple times (once per developer to update their environments with the latest changes from others) giving us an extra, informal. test deployment before even going to the Test/UAT server.  It also means that if the network goes down, the developers can continue to hum along because they are not dependent on networked resources.  In fact, they will likely be even more productive because they aren’t being interrupted by email…but that’s another post I need to write. * I am not a lawyer, nor a licensing specialist, but it appeared to be so the last time I checked.  When in doubt, consult an expert on the topic.

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• Inside Red Gate - Project teams

  - by Simon Cooper

  Within each division in Red Gate, development effort is structured around one or more project teams; currently, each division contains 2-3 separate teams. These are self contained units responsible for a particular development project. Project team structure The typical size of a development team varies, but is normally around 4-7 people - one project manager, two developers, one or two testers, a technical author (who is responsible for the text within the application, website content, and help documentation) and a user experience designer (who designs and prototypes the UIs) . However, team sizes can vary from 3 up to 12, depending on the division and project. As an rule, all the team sits together in the same area of the office. (Again, this is my experience of what happens. I haven't worked in the DBA division, and SQL Tools might have changed completely since I moved to .NET. As I mentioned in my previous post, each division is free to structure itself as it sees fit.) Depending on the project, and the other needs in the division, the tech author and UX designer may be shared between several projects. Generally, developers and testers work on one project at a time. If the project is a simple point release, then it might not need a UX designer at all. However, if it's a brand new product, then a UX designer and tech author will be involved right from the start. Developers, testers, and the project manager will normally stay together in the same team as they work on different projects, unless there's a good reason to split or merge teams for a particular project. Technical authors and UX designers will normally go wherever they are needed in the division, depending on what each project needs at the time. In my case, I was working with more or less the same people for over 2 years, all the way through SQL Compare 7, 8, and Schema Compare for Oracle. This helped to build a great sense of camaraderie wihin the team, and helped to form and maintain a team identity. This, in turn, meant we worked very well together, and so the final result was that much better (as well as making the work more fun). How is a project started and run? The product manager within each division collates user feedback and ideas, does lots of research, throws in a few ideas from people within the company, and then comes up with a list of what the division should work on in the next few years. This is split up into projects, and after each project is greenlit (I'll be discussing this later on) it is then assigned to a project team, as and when they become available (I'm sure there's lots of discussions and meetings at this point that I'm not aware of!). From that point, it's entirely up to the project team. Just as divisions are autonomous, project teams are also given a high degree of autonomy. All the teams in Red Gate use some sort of vaguely agile methodology; most use some variations on SCRUM, some have experimented with Kanban. Some store the project progress on a whiteboard, some use our bug tracker, others use different methods. It all depends on what the team members think will work best for them to get the best result at the end. From that point, the project proceeds as you would expect; code gets written, tests pass and fail, discussions about how to resolve various problems are had and decided upon, and out pops a new product, new point release, new internal tool, or whatever the project's goal was. The project manager ensures that everyone works together without too much bloodshed and that thrown missiles are constrained to Nerf bullets, the developers write the code, the testers ensure it actually works, and the tech author and UX designer ensure that people will be able to use the final product to solve their problem (after all, developers make lousy UI designers and technical authors). Projects in Red Gate last a relatively short amount of time; most projects are less than 6 months. The longest was 18 months. This has evolved as the company has grown, and I suspect is a side effect of the type of software Red Gate produces. As an ISV, we sell packaged software; we only get revenue when customers purchase the ready-made tools. As a result, we only get a sellable piece of software right at the end of a project. Therefore, the longer the project lasts, the more time and money has to be invested by the company before we get any revenue from it, and the riskier the project becomes. This drives the average project time down. Small project teams are the core of how Red Gate produces software, and are what the whole development effort of the company is built around. In my next post, I'll be looking at the office itself, and how all 200 of us manage to fit on two floors of a small office building.

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