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  • What Would a CyberWar Do To Your Business?

    - by Brian Dayton
    In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: ·         How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? ·         What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking ·         How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... ·         How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night.   I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise.    But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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  • Election 2012: Twitter Breaks Records with MySQL

    - by Bertrand Matthelié
    Twitter VP of Infrastructure Operations Engineering Mazen Rawashdeh shared news and numbers yesterday on his blog: "Last night, the world tuned in to Twitter to share the election results as U.S. voters chose a president and settled many other campaigns. Throughout the day, people sent more than 31 million election-related Tweets (which contained certain key terms and relevant hashtags). And as results rolled in, we tracked the surge in election-related Tweets at 327,452 Tweets per minute (TPM). These numbers reflect the largest election-related Twitter conversation during our 6 years of existence, though they don’t capture the total volume of all Tweets yesterday." "Last night, Twitter averaged about 9,965 TPS from 8:11pm to 9:11pm PT, with a one-second peak of 15,107 TPS at 8:20pm PT and a one-minute peak of 874,560 TPM. Seeing a sustained peak over the course of an entire event is a change from the way people have previously turned to Twitter during live events. Now, rather than brief spikes, we are seeing sustained peaks for hours." Congrats to Jeremy Cole, Davi Arnaut and the rest of the team at Twitter for their excellent work! Jeremy recently held a keynote presentation at MySQL Connect describing how MySQL powers Twitter, and why they chose and continue to rely on MySQL for their operations. You can watch the presentation here. He also went into more details during another presentation later that day and you can access the slides here. Below a couple of tweets from Jeremy after what have surely been hectic days...  Keep up the good work guys!

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  • Integrating Social, Marketing, and Loyalty to Deliver Great Customer Experiences

    - by Charles Knapp
    Eighty nine percent of consumers quit a brand after one bad experience. With the high cost of acquiring new customers, what can brand leaders do? At the Loyalty World Conference this week in London, global business leaders such as the co-founder of Ben & Jerry’s shared the latest in how to retain customers and boost advocacy. Melissa Boxer and Sundar Swaminathan of Oracle shared that by taking an outside-in approach, you can deliver a differentiated, loyalty-building experience throughout the customer lifecycle, from researching and selecting through to using and recommending. To transform customer experiences, you need to integrate your brand’s social, marketing, and loyalty functions from the commonplace silos. Three key strategies: Know more and understand, unifying and capturing insights across touch points to better understand who to serve, how to serve, and when to serve.  Connect and engage across social and traditional channels, empowering a relationship ecosystem between social communities, customers, and employees. Make the personalized experience easy and rewarding. Visit us on twitter.com/oraclecrm to learn more useful highlights from the #lwconf conference.

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  • Latest DSTv15 Timezone Patches Available for E-Business Suite

    - by Steven Chan
    If your E-Business Suite Release 11i or 12 environment is configured to support Daylight Saving Time (DST) or international time zones, it's important to keep your timezone definition files up-to-date. They were last changed in July 2010 and released as DSTv14. DSTv15 is now available and certified with Oracle E-Business Suite Release 11i and 12. Is Your Apps Environment Affected?When a country or region changes DST rules or their time zone definitions, your Oracle E-Business Suite environment will require patching if:Your Oracle E-Business Suite environment is located in the affected country or region ORYour Oracle E-Business Suite environment is located outside the affected country or region but you conduct business or have customers or suppliers in the affected country or region We last discussed the DSTv14 patches on this blog. The latest "DSTv15" timezone definition file is cumulative and includes all DST changes released in earlier time zone definition files. DSTv15 includes changes to the following timezones since the DSTv14 release:Africa/Cairo 2010 2010Egypt 2010 2010America/Bahia_Banderas 2010 2010Asia/Amman 2002Asia/Gaza 2010 2010Europe/Helsinki 1981 1982Pacific/Fiji 2011Pacific/Apia 2011Hongkong 1977 1977Asia/Hong_Kong 1977 1977Europe/Mariehamn 1981 1982

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  • More details on America's Cup use of Oracle Data Mining

    - by charlie.berger
    BMW Oracle Racing's America's Cup: A Victory for Database Technology BMW Oracle Racing's victory in the 33rd America's Cup yacht race in February showcased the crew's extraordinary sailing expertise. But to hear them talk, the real stars weren't actually human. "The story of this race is in the technology," says Ian Burns, design coordinator for BMW Oracle Racing. Gathering and Mining Sailing DataFrom the drag-resistant hull to its 23-story wing sail, the BMW Oracle USA trimaran is a technological marvel. But to learn to sail it well, the crew needed to review enormous amounts of reliable data every time they took the boat for a test run. Burns and his team collected performance data from 250 sensors throughout the trimaran at the rate of 10 times per second. An hour of sailing alone generates 90 million data points.BMW Oracle Racing turned to Oracle Data Mining in Oracle Database 11g to extract maximum value from the data. Burns and his team reviewed and shared raw data with crew members daily using a Web application built in Oracle Application Express (Oracle APEX). "Someone would say, 'Wouldn't it be great if we could look at some new combination of numbers?' We could quickly build an Oracle Application Express application and share the information during the same meeting," says Burns. Analyzing Wind and Other Environmental ConditionsBurns then streamed the data to the Oracle Austin Data Center, where a dedicated team tackled deeper analysis. Because the data was collected in an Oracle Database, the Data Center team could dive straight into the analytics problems without having to do any extract, transform, and load processes or data conversion. And the many advanced data mining algorithms in Oracle Data Mining allowed the analytics team to build vital performance analytics. For example, the technology team could remove masking elements such as environmental conditions to give accurate data on the best mast rotation for certain wind conditions. Without the data mining, Burns says the boat wouldn't have run as fast. "The design of the boat was important, but once you've got it designed, the whole race is down to how the guys can use it," he says. "With Oracle database technology we could compare the incremental improvements in our performance from the first day of sailing to the very last day. With data mining we could check data against the things we saw, and we could find things that weren't otherwise easily observable and findable."

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  • Renault under threat from industrial espionage, intellectual property the target

    - by Simon Thorpe
    Last year we saw news of both General Motors and Ford losing a significant amount of valuable information to competitors overseas. Within weeks of the turn of 2011 we see the European car manufacturer, Renault, also suffering. In a recent news report, French Industry Minister Eric Besson warned the country was facing "economic war" and referenced a serious case of espionage which concerns information pertaining to the development of electric cars. Renault senior vice president Christian Husson told the AFP news agency that the people concerned were in a "particularly strategic position" in the company. An investigation had uncovered a "body of evidence which shows that the actions of these three colleagues were contrary to the ethics of Renault and knowingly and deliberately placed at risk the company's assets", Mr Husson said. A source told Reuters on Wednesday the company is worried its flagship electric vehicle program, in which Renault with its partner Nissan is investing 4 billion euros ($5.3 billion), might be threatened. This casts a shadow over the estimated losses of Ford ($50 million) and General Motors ($40 million). One executive in the corporate intelligence-gathering industry, who spoke on condition of anonymity, said: "It's really difficult to say it's a case of corporate espionage ... It can be carelessness." He cited a hypothetical example of an enthusiastic employee giving away too much information about his job on an online forum. While information has always been passed and leaked, inadvertently or on purpose, the rise of the Internet and social media means corporate spies or careless employees are now more likely to be found out, he added. We are seeing more and more examples of where companies like these need to invest in technologies such as Oracle IRM to ensure such important information can be kept under control. It isn't just the recent release of information into the public domain via the Wikileaks website that is of concern, but also the increasing threats of industrial espionage in cases such as these. Information rights management doesn't totally remove the threat, but abilities to control documents no matter where they exist certainly increases the capabilities significantly. Every single time someone opens a sealed document the IRM system audits the activity. This makes identifying a potential source for a leak much easier when you have an absolute record of every person who's had access to the documents. Oracle IRM can also help with accidental or careless loss. Often people use very sensitive information all the time and forget the importance of handling it correctly. With the ability to protect the information from screen shots and prevent people copy and pasting document information into social networks and other, unsecured documents, Oracle IRM brings a totally new level of information security that would have a significant impact on reducing the risk these organizations face of losing their most valuable information.

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  • Underwriting in a New Frontier: Spurring Innovation

    - by [email protected]
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} Susan Keuer, product strategy manager for Oracle Insurance, shares her experiences and insight from the 2010 Association of Home Office Underwriters (AHOU) Annual Conference, April 11-14, in San Antonio, Texas    How can I be more innovative in underwriting?  It's a common question I hear from insurance carriers, producers and others, so it was no surprise that it was the key theme at the recent 2010 AHOU Annual Conference.  This year's event drew more than 900 insurance professionals involved in the underwriting process across life and annuities, property and casualty and reinsurance from around the globe, including the U.S., Canada, Australia, Bahamas, and more, to San Antonio - a Texas city where innovation transformed a series of downtown drainage canals into its premiere River Walk tourist destination.   CNN's Medical Correspondent Dr. Sanjay Gupta kicked off the conference with a phenomenal opening session that drove home the theme of the conference, "Underwriting in a New Frontier:  Spurring Innovation."   Drawing from his own experience as a neurosurgeon treating critically injured medical patients in the field in Iraq, Gupta inspired audience members to think outside the box during the underwriting process. He shared a compelling story of operating on a soldier who had suffered a head-related trauma in a field hospital.  With minimal supplies available Gupta used a Black and Decker saw to operate on the soldier's head and reduce pressure on his swelling brain. Drawing from this example, Gupta encouraged underwriters to think creatively, be innovative, and consider new tools and sources of information, such as social networking sites, during the underwriting process. So as you are looking at risk take into consideration all resources you have available.    Gupta also stressed the concept of IKIGAI - noting that individuals who believe that their life is worth living are less likely to die than are their counterparts without this belief.  How does one quantify this approach to life or thought process when evaluating risk?  Could this be something to consider as a "category" in the near future? How can this same belief in your own work spur innovation?   The role of technology was a hot topic of discussion throughout the conference.  Sessions delved into the latest in underwriting software to the rise of social media and how it is being increasingly integrated into underwriting process and solutions.  In one session a trio of panelists representing the carrier, producer and vendor communities stressed the importance to underwriters of leveraging new technology and the plethora of online information sources, which all could be used to accurately, honestly and consistently evaluate the risk throughout the underwriting process.   Another focused on the explosion of social media noting:  1.    Social media is growing exponentially - About eight percent of Americans used social media five years ago. Today about 46 percent of Americans do so, with 85 percent of financial services professionals using social media in their work.  2.    It will impact your business - Underwriters reconfirmed over and over that they are increasingly using "free" tools that are available in cyberspace in lieu of more costly solutions, such as inspection reports conducted by individuals in the field.  3.    Information is instantly available on the Web, anytime, anywhere - LinkedIn was mentioned as a way to connect to peers in the underwriting community and producers alike.  Many carriers and agents also are using Facebook to promote their company to customers - and as a point-of-entry to allow them to perform some functionality - such as accessing product marketing information versus directing users to go to the carrier's own proprietary website.  Other carriers have released their tight brand marketing to allow their producers to drive more business to their personal Facebook site where they offer innovative tools such as Application Capture or asking medical information in a more relaxed fashion.     Other key topics at the conference included the economy, ongoing industry consolidation, real-estate valuations as an asset and input into the underwriting process, and producer trends.  All stressed a "back to basics" approach for low cost, term products.   Finally, Connie Merritt, RN, PHN, entertained the large group of atttendees with audience-engaging insight on how to "Tame the Lions in Your Life - Dealing with Complainers, Bullies, Grump and Curmudgeon." Merritt noted "we are too busy for our own good." She shared how her overachieving personality had impacted her life.  Audience members then were asked to pick red, yellow, blue, or green shapes, without knowing that each one represented a specific personality trait.  For example, those who picked blue were the peacemakers. Those who choose yellow were social - the hint was to "Be Quiet Longer."  She then offered these "lion taming" steps:   1.    Admit It 2.    Accept It 3.    Let Go 4.    Be Present (which paralleled Gupta's IKIGAI concept)   When thinking about underwriting I encourage you to be present in the moment and think creatively, but don't be afraid to look ahead to the future and be an innovator.  I hope to see you at next year's AHOU Annual Conference, May 1-4, 2011 at The Mirage in Las Vegas, Nev.     Susan Keuer is the product strategy manager for new business underwriting.  She brings more than 20 years of insurance industry experience working with leading insurance carriers and technology companies to her role on the product strategy team for life/annuities solutions within the Oracle Insurance Global Business Unit  

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  • Transparent Data Encryption Helps Customers Address Regulatory Compliance

    - by Troy Kitch
    Regulations such as the Payment Card Industry Data Security Standards (PCI DSS), U.S. state security breach notification laws, HIPAA HITECH and more, call for the use of data encryption or redaction to protect sensitive personally identifiable information (PII). From the outset, Oracle has delivered the industry's most advanced technology to safeguard data where it lives—in the database. Oracle provides a comprehensive portfolio of security solutions to ensure data privacy, protect against insider threats, and enable regulatory compliance for both Oracle and non-Oracle Databases. Organizations worldwide rely on Oracle Database Security solutions to help address industry and government regulatory compliance. Specifically, Oracle Advanced Security helps organizations like Educational Testing Service, TransUnion Interactive, Orbitz, and the National Marrow Donor Program comply with privacy and regulatory mandates by transparently encrypting sensitive information such as credit cards, social security numbers, and personally identifiable information (PII). By encrypting data at rest and whenever it leaves the database over the network or via backups, Oracle Advanced Security provides organizations the most cost-effective solution for comprehensive data protection. Watch the video and learn why organizations choose Oracle Advanced Security with transparent data encryption.

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  • Is Linear Tape File System (LTFS) Best For Transportable Storage?

    - by rickramsey
    Those of us in tape storage engineering take a lot of pride in what we do, but understand that tape is the right answer to a storage problem only some of the time. And, unfortunately for a storage medium with such a long history, it has built up a few preconceived notions that are no longer valid. When I hear customers debate whether to implement tape vs. disk, one of the common strikes against tape is its perceived lack of usability. If you could go back a few generations of corporate acquisitions, you would discover that StorageTek engineers recognized this problem and started developing a solution where a tape drive could look just like a memory stick to a user. The goal was to not have to care about where files were on the cartridge, but to simply see the list of files that were on the tape, and click on them to open them up. Eventually, our friends in tape over at IBM built upon our work at StorageTek and Sun Microsystems and released the Linear Tape File System (LTFS) feature for the current LTO5 generation of tape drives as an open specification. LTFS is really a wonderful feature and we’re proud to have taken part in its beginnings and, as you’ll soon read, its future. Today we offer LTFS-Open Edition, which is free for you to use in your in Oracle Enterprise Linux 5.5 environment - not only on your LTO5 drives, but also on your Oracle StorageTek T10000C drives. You can download it free from Oracle and try it out. LTFS does exactly what its forefathers imagined. Now you can see immediately which files are on a cartridge. LTFS does this by splitting a cartridge into two partitions. The first holds all of the necessary metadata to create a directory structure for you to easily view the contents of the cartridge. The second partition holds all of the files themselves. When tape media is loaded onto a drive, a complete file system image is presented to the user. Adding files to a cartridge can be as simple as a drag-and-drop just as you do today on your laptop when transferring files from your hard drive to a thumb drive or with standard POSIX file operations. You may be thinking all of this sounds nice, but asking, “when will I actually use it?” As I mentioned at the beginning, tape is not the right solution all of the time. However, if you ever need to physically move data between locations, tape storage with LTFS should be your most cost-effective and reliable answer. I will give you a few use cases examples of when LTFS can be utilized. Media and Entertainment (M&E), Oil and Gas (O&G), and other industries have a strong need for their storage to be transportable. For example, an O&G company hunting for new oil deposits in remote locations takes very large underground seismic images which need to be shipped back to a central data center. M&E operations conduct similar activities when shooting video for productions. M&E companies also often transfers files to third-parties for editing and other activities. These companies have three highly flawed options for transporting data: electronic transfer, disk storage transport, or tape storage transport. The first option, electronic transfer, is impractical because of the expense of the bandwidth required to transfer multi-terabyte files reliably and efficiently. If there’s one place that has bandwidth, it’s your local post office so many companies revert to physically shipping storage media. Typically, M&E companies rely on transporting disk storage between sites even though it, too, is expensive. Tape storage should be the preferred format because as IDC points out, “Tape is more suitable for physical transportation of large amounts of data as it is less vulnerable to mechanical damage during transportation compared with disk" (See note 1, below). However, tape storage has not been used in the past because of the restrictions created by proprietary formats. A tape may only be readable if both the sender and receiver have the same proprietary application used to write the file. In addition, the workflows may be slowed by the need to read the entire tape cartridge during recall. LTFS solves both of these problems, clearing the way for tape to become the standard platform for transferring large files. LTFS is open and, as long as you’ve downloaded the free reader from our website or that of anyone in the LTO consortium, you can read the data. So if a movie studio ships a scene to a third-party partner to add, for example, sounds effects or a music score, it doesn’t have to care what technology the third-party has. If it’s written back to an LTFS-formatted tape cartridge, it can be read. Some tape vendors like to claim LTFS is a “standard,” but beauty is in the eye of the beholder. It’s a specification at this point, not a standard. That said, we’re already seeing application vendors create functionality to write in an LTFS format based on the specification. And it’s my belief that both customers and the tape storage industry will see the most benefit if we all follow the same path. As such, we have volunteered to lead the way in making LTFS a standard first with the Storage Network Industry Association (SNIA), and eventually through to standard bodies such as American National Standards Institute (ANSI). Expect to hear good news soon about our efforts. So, if storage transportability is one of your requirements, I recommend giving LTFS a look. It makes tape much more user-friendly and it’s free, which allows tape to maintain all of its cost advantages over disk! Note 1 - IDC Report. April, 2011. “IDC’s Archival Storage Solutions Taxonomy, 2011” - Brian Zents Website Newsletter Facebook Twitter

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  • Whew.... what a week!

    - by [email protected]
    Last week was a busy week for the UPK and Tutor teams at Oracle. It started with the the Collaborate Conference in Las Vegas and ended with our first UPK and Tutor Customer Advisory Board (CAB) meeting at Oracle HQ. The Collaborate Conference is a yearly event sponsored by three of the largest Oracle User Groups. • Oracle Applications User Group (OAUG) • Independent Oracle User Group (IOUG) • Quest - International User Group The User Groups are completely user run organizations with Oracle participation. If you've never attended a conference, time to start planning for the 2011 event in Orlando! If that's out of your reach, there are many regional and industry user groups that meet on a regular basis. They offer a great way to get involved, network with other users, and increase your knowledge around the Oracle applications. For a list of groups near you, check out the Oracle User Group Center. I'll add that the biggest meeting of Oracle users is at the Oracle Open World Conference in San Francisco in September, where we will have many UPK & Tutor focused development and customer sessions. More information on Oracle Open World will be forthcoming over the next few months. We hope to see many of you there! The CAB was a first for the UPK and Tutor team. Although we speak with customers regularly, this gave us an opportunity to meet in a more formal setting to discuss industry trends, business issues, and the direction of the products. Members serve a 2 year term and are required to attend 2 meetings per year, one in person, one via phone. We have some tweaking to do to our meeting format (most members wanted it to be longer!), but the overwhelming consensus was that it was a great success. There were many experiences and ideas shared and the wheels of the UPK and Tutor Development teams have been turning ever since. I'm sure you will see some of these discussions result in new product features over time. What a great week!

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  • Egy konferencia marg&oacute;j&aacute;ra

    - by peter.nagy
    Nem akarok provokátornak tunni, de lenne egy-két észrevételem az amúgy jól sikerült Open Source 2011 konferencia kapcsán. Persze a mi rendezvényeinkre is lehet panasz, amit szívesen is veszünk, hogy tanuljunk belole. Szóval nem sikerült az elektronikus regisztráció, pedig még fel is hívtak elotte, meg minden. Ennek ellenére a helyszíni listában mégsem voltam benne. Persze gyorsan megoldották, de azért mégis egy informatikai konferenciáról van szó. Ha már open source, akkor tényleg olyan nehéz lett volna Linuxos gépeket, odahozni OpenOffice (vagy LibreOffice, vagy akármi) telepítéssel. Volt is minden eloadásváltásnál megjegyzés. Azt már nem is említem, hogy persze a néhány kivételtol eltekintve a legtöbben ppt hoztak. Persze egy részük készülhetett OpenOffice-ban is. Mondjuk erre azért fogadnék. Persze volt aki nem ppt-ben hozta és még fel is hívta rá a figyelmet, hogy bezzeg o nem a Microsoft eszközeivel ad elo. Helyette azért egy másik fizetossel sikerült elmondani, hogy milyen jó, hogy nem kerül semmibe az open source. Ami amúgy nagyon jó prezentációs alkalmazás. (Jutalom nélkül, mi lehetett az? Válaszokat ide várom a blogra.) A tartalom, mint mondtam érdekes volt. Persze lenne min vitatkozni, de ezt esetleg majd a konkrét téma kapcsán. Idén nem vettünk részt eloadóként, de szerintem jövore ez már változhat. Az esti program is nagyon jó volt, különösen Soma buvész lenyugözo trükkjei.

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  • Zukunftsmusik auf der Oracle OpenWorld 2013

    - by Alliances & Channels Redaktion
    "The future begins at Oracle OpenWorld", das Motto weckt große Erwartungen! Wie die Zukunft aussehen könnte, davon konnten sich 60.000 Besucherinnen und Besucher aus 145 Ländern vor Ort in San Francisco selbst überzeugen: In sage und schreibe 2.555 Sessions – verteilt über Downtown San Francisco – ging es dort um Zukunftstechnologien und neue Entwicklungen. Wie soll man zusammenfassen, was insgesamt 3.599 Speaker, fast die Hälfte übrigens Kunden und Partner, in vier Tagen an technologischen Visionen entwickelt und präsentiert haben? Nehmen wir ein konkretes Beispiel, das in diversen Sessions immer wieder auftauchte: Das „Internet of Things“, sprich „intelligente“ Alltagsgegenstände, deren eingebaute Minicomputer ohne den Umweg über einen PC miteinander kommunizieren und auf äußere Einflüsse reagieren. Für viele ist das heute noch Neuland, doch die Weiterentwicklung des Internet of Things eröffnet für Oracle, wie auch für die Partner, ein spannendes Arbeitsfeld und natürlich auch einen neuen Markt. Die omnipräsenten Fokus-Themen der viertägigen größten Hauskonferenz von Oracle hießen in diesem Jahr Customer Experience und Human Capital Management. Spannend für Partner waren auch die Strategien und die Roadmap von Oracle sowie die Neuigkeiten aus den Bereichen Engineered Systems, Cloud Computing, Business Analytics, Big Data und Customer Experience. Neue Rekorde stellte die Oracle OpenWorld auch im Netz auf: Mehr als 2,1 Millionen Menschen besuchten diese Veranstaltung online und nutzten dabei über 224 Social-Media Kanäle – fast doppelt so viele wie noch vor einem Jahr. Die gute Nachricht: Die Oracle OpenWorld bleibt online, denn es besteht nach wie vor die Möglichkeit, OnDemand-Videos der Keynote- und Session-Highlights anzusehen: Gehen Sie einfach auf Conference Video Highlights  und wählen Sie aus acht Bereichen entweder eine Zusammenfassung oder die vollständige Keynote beziehungsweise Session. Dort finden Sie auch Videos der eigenen Fach-Konferenzen, die im Umfeld der Oracle OpenWorld stattfanden: die JavaOne, die MySQL Connect und der Oracle PartnerNetwork Exchange. Beim Oracle PartnerNetwork Exchange wurden, ganz auf die Fragen und Bedürfnisse der Oracle Partner zugeschnitten, Themen wie Cloud für Partner, Applications, Engineered Systems und Hardware, Big Data, oder Industry Solutions behandelt, und es gab, ganz wichtig, viel Gelegenheit zu Austausch und Vernetzung. Konkret befassten sich dort beispielsweise Sessions mit Cloudanwendungen im Gesundheitsbereich, mit der Erstellung überzeugender Business Cases für Kundengespräche oder mit Mobile und Social Networking. Die aus Deutschland angereisten über 40 Partner trafen sich beim OPN Exchange zu einem anregenden gemeinsamen Abend mit den anderen Teilnehmern. Dass die Oracle OpenWorld auch noch zum sportlichen Highlight werden würde, kam denkbar unerwartet: Zeitgleich mit der Konferenz wurde nämlich in der Bucht von San Francisco die entscheidende 19. Etappe des Americas Cup ausgetragen. Im traditionsreichen Segelwettbewerb lag Team Oracle USA zunächst mit 1:8 zurück, schaffte es aber dennoch, den Sieg vor dem lange Zeit überlegenen Team Neuseeland zu holen und somit den Titel zu verteidigen. Selbstverständlich fand die Oracle OpenWorld auch ein großes Medienecho. Wir haben eine Auswahl für Sie zusammengestellt: - ChannelPartner- Computerwoche - Heise - Silicon über Big Data - Silicon über 12c

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  • Zukunftsmusik auf der Oracle OpenWorld 2013

    - by Alliances & Channels Redaktion
    "The future begins at Oracle OpenWorld", das Motto weckt große Erwartungen! Wie die Zukunft aussehen könnte, davon konnten sich 60.000 Besucherinnen und Besucher aus 145 Ländern vor Ort in San Francisco selbst überzeugen: In sage und schreibe 2.555 Sessions – verteilt über Downtown San Francisco – ging es dort um Zukunftstechnologien und neue Entwicklungen. Wie soll man zusammenfassen, was insgesamt 3.599 Speaker, fast die Hälfte übrigens Kunden und Partner, in vier Tagen an technologischen Visionen entwickelt und präsentiert haben? Nehmen wir ein konkretes Beispiel, das in diversen Sessions immer wieder auftauchte: Das „Internet of Things“, sprich „intelligente“ Alltagsgegenstände, deren eingebaute Minicomputer ohne den Umweg über einen PC miteinander kommunizieren und auf äußere Einflüsse reagieren. Für viele ist das heute noch Neuland, doch die Weiterentwicklung des Internet of Things eröffnet für Oracle, wie auch für die Partner, ein spannendes Arbeitsfeld und natürlich auch einen neuen Markt. Die omnipräsenten Fokus-Themen der viertägigen größten Hauskonferenz von Oracle hießen in diesem Jahr Customer Experience und Human Capital Management. Spannend für Partner waren auch die Strategien und die Roadmap von Oracle sowie die Neuigkeiten aus den Bereichen Engineered Systems, Cloud Computing, Business Analytics, Big Data und Customer Experience. Neue Rekorde stellte die Oracle OpenWorld auch im Netz auf: Mehr als 2,1 Millionen Menschen besuchten diese Veranstaltung online und nutzten dabei über 224 Social-Media Kanäle – fast doppelt so viele wie noch vor einem Jahr. Die gute Nachricht: Die Oracle OpenWorld bleibt online, denn es besteht nach wie vor die Möglichkeit, OnDemand-Videos der Keynote- und Session-Highlights anzusehen: Gehen Sie einfach auf Conference Video Highlights und wählen Sie aus acht Bereichen entweder eine Zusammenfassung oder die vollständige Keynote beziehungsweise Session. Dort finden Sie auch Videos der eigenen Fach-Konferenzen, die im Umfeld der Oracle OpenWorld stattfanden: die JavaOne, die MySQL Connect und der Oracle PartnerNetwork Exchange. Beim Oracle PartnerNetwork Exchange wurden, ganz auf die Fragen und Bedürfnisse der Oracle Partner zugeschnitten, Themen wie Cloud für Partner, Applications, Engineered Systems und Hardware, Big Data, oder Industry Solutions behandelt, und es gab, ganz wichtig, viel Gelegenheit zu Austausch und Vernetzung. Konkret befassten sich dort beispielsweise Sessions mit Cloudanwendungen im Gesundheitsbereich, mit der Erstellung überzeugender Business Cases für Kundengespräche oder mit Mobile und Social Networking. Die aus Deutschland angereisten über 40 Partner trafen sich beim OPN Exchange zu einem anregenden gemeinsamen Abend mit den anderen Teilnehmern. Dass die Oracle OpenWorld auch noch zum sportlichen Highlight werden würde, kam denkbar unerwartet: Zeitgleich mit der Konferenz wurde nämlich in der Bucht von San Francisco die entscheidende 19. Etappe des Americas Cup ausgetragen. Im traditionsreichen Segelwettbewerb lag Team Oracle USA zunächst mit 1:8 zurück, schaffte es aber dennoch, den Sieg vor dem lange Zeit überlegenen Team Neuseeland zu holen und somit den Titel zu verteidigen. Selbstverständlich fand die Oracle OpenWorld auch ein großes Medienecho. Wir haben eine Auswahl für Sie zusammengestellt: - ChannelPartner- Computerwoche - Heise - Silicon über Big Data - Silicon über 12c

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  • Partner Spotlight

    - by rituchhibber
    FADATA   Fadata officially became a WebCenter Content Specialized partner in the Adriatic region upon the successful completion of the corresponding Oracle specialization tests. ''Being recognized by Oracle and customers will greatly help our company in maintaining a high level of implementation services related to Oracle Web Center Content, as one of strategic products we are focused on. This certification, that our team is very proud of, will certainly help our company FADATA to gain additional advantage, competitiveness, and integrity in implementing Oracle Web Center Content solutions, both on current and future projects in the region'' according to Velimir Corovic and Marjan Nikolic from Fadata. Please put link www.fadata.bg, under Fadata Please also include logo after 1st sentence FISHBOWL SOLUTIONS Google Search Appliance Connector for Oracle WebCenter Content The Google Search Appliance (GSA) provides fast search for your intranet or website. Fishbowl Solutions provides a connector for the Google Search Appliance to integrate it with the Oracle WebCenter Content Server while retaining the security benefits of Oracle WebCenter Content. For more information and real customer example click here Fairview Health Services Case Study or Webinar recording SIGNUM Signum TTE, from Turkey and a Gold member of Oracle® PartnerNetwork (OPN), recently announced it has achieved OPN Specialized status for Oracle WebCenter Portal. Signum TTE which began operations in the IT sector in 2005, is an innovative software solution house focusing on two main issues. Signum TTE presents services and solutions on Oracle Middleware products and technologies and its own product "WinDesk Service Management".

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  • Oracle Enterprise Manager sessions on the last day of the Oracle Open World

    - by Anand Akela
    Hope you had a very productive Oracle Open World so far . Hopefully, many of you attended the customer appreciation event yesterday night at the Treasures Islands.   We still have many enterprise manager related sessions today on Thursday, last day of Oracle Open World 2012. Download the Oracle Enterprise Manager 12c OpenWorld schedule (PDF) Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) Time Title Location 11:15 AM - 12:15 PM Application Performance Matters: Oracle Real User Experience Insight Palace Hotel - Sea Cliff 11:15 AM - 12:15 PM Advanced Management of JD Edwards EnterpriseOne with Oracle Enterprise Manager InterContinental - Grand Ballroom B 11:15 AM - 12:15 PM Spark on SPARC Servers: Enterprise-Class IaaS with Oracle Enterprise Manager 12c Moscone West - 3018 11:15 AM - 12:15 PM Pinpoint Production Applications’ Performance Bottlenecks by Using JVM Diagnostics Marriott Marquis - Golden Gate C3 11:15 AM - 12:15 PM Bringing Order to the Masses: Scalable Monitoring with Oracle Enterprise Manager 12c Moscone West - 3020 12:45 PM - 1:45 PM Improving the Performance of Oracle E-Business Suite Applications: Tips from a DBA’s Diary Moscone West - 2018 12:45 PM - 1:45 PM Advanced Management of Oracle PeopleSoft with Oracle Enterprise Manager Moscone West - 3009 12:45 PM - 1:45 PM Managing Sun Servers and Oracle Engineered Systems with Oracle Enterprise Manager Moscone West - 2000 12:45 PM - 1:45 PM Strategies for Configuring Oracle Enterprise Manager 12c in a Secure IT Environment Moscone West - 3018 12:45 PM - 1:45 PM Using Oracle Enterprise Manager 12c to Control Operational Costs Moscone South - 308 2:15 PM - 3:15 PM My Oracle Support: The Proactive 24/7 Assistant for Your Oracle Installations Moscone West - 3018 2:15 PM - 3:15 PM Functional and Load Testing Tips and Techniques for Advanced Testers Moscone South - 307 2:15 PM - 3:15 PM Oracle Enterprise Manager Deployment Best Practices Moscone South - 104 Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter

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  • Oracle on Windows / .NET ??(2010?12?)

    - by Yusuke.Yamamoto
    Oracle Database ? Windows Server / .NET ???????????????????????????????????????? 12?~1???????????????? Oracle on Windows / .NET ???????????????! ???????????????????? ?? ????? Windows Server / .NET ???????? Oracle Database ? Windows Server Oracle Database ? .NET Oracle on Windows / .NET ?????? ????? Windows Server / .NET ???????? Oracle=Linux / UNIX ?? ?Oracle Database ????? Linux / UNIX ?????????????????????? ???????? Windows RDBMS ?????????????????? Oracle on Windows ???No.1???!2,000???????! ????????????????????????????????????????????????? ???????????????? Windows ???????&?????????!? ?????????Windows Server ?????????UNIX ? Oracle Database ?????????????????????????(????????·??????)? ????Windows Server ???(Active Directory, MSCS, VSS, etc)????????????????????? ????????1????!Windows Server 2008??Oracle Database 11g???????? ???.NET ??????????????????????? Oracle Data Provider for .NET ????????Oracle Database ???·?????????????????????? ???????/???1????!.NET + Oracle Database 11g ???????????? Oracle Database ? Windows Server / .NET ?????????????????????????? Oracle on Windows / .NET ????????·Tips??????????????! Oracle Database ? Windows Server Windows ?????? Oracle Database 11g Release 2 ??????|????????????????????! Oracle Database 11g Release 2 ????? ???:??????|??????|???????? OTN Windows Server System Center Windows ? Oracle Database ??? " ?????????????? SQL Server ????? / SQL Server ?????? ???!?SQL Server????????????????(??) SQL Server ?? Oracle Database ????????????? ??? SQL Server ??????????????????????????????????? " ?????????????? Oracle Database ? .NET .NET ?????? Oracle Data Access Components(ODAC) ??????|????????????????????! .NET and Windows Application Development ????? ???:.NET??? OTN .NET Developer Center .NET ? Oracle Database ??????????? " ?????????????? Visual Studio ?? Oracle Database ?????????? " ?????????????? Oracle on Windows / .NET ?????? ???????????????????? ????(Oracle Direct Seminar)????????????????????????????????????????? ??????????? View RSS feed ?????

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  • Friday Spotlight: The Value of Oracle Linux

    - by Chris Kawalek
    Happy Friday! Our spotlight this week is on a brand new white paper, chock full of fantastic information about Oracle Linux. From the intro to Oracle Linux - Maximize Value, Minimize Cost: "This paper describes the savings and efficiencies that an IT department can realize by choosing Oracle Linux as their enterprise standard. It highlights sample deployments and explains how deploying Oracle Linux can reduce operational costs and result in less downtime, improved productivity, and greater opportunities for revenue generation.?" The paper explains exactly how Oracle Linux can reduce costs, and goes into some of the features of Oracle Linux that can make it more valuable for your organization. Read the paper now. Have a great week! -Chris 

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • Augmented Reality and Translation: Use Case in Enterprise?

    - by ultan o'broin
    Really love this iPhone app from Visual Quest: Word Lens Great to see the concept of augmented reality (a hot topic in UX) and translation coming together. Of course, I've downloaded the app and I'm trying it out already! Mashable say it all about this app in terms of how it seems like Sci-Fi is coming to life. However, the question remains: How could such an app be used in the enterprise applications space? Opinions welcome!

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  • Collezioni, taglia/colore, riassortimenti: l'incubo del produttori di moda

    - by antonella.buonagurio(at)oracle.com
    Chiunque lavori  o abbia lavorato nel mondo della moda, sia essa alta o pronta, capi spalla o calzature, conosce bene i problemi che nascono dalle mille combinazioni di taglie, tessuti, modelli e come produrre riducendo al minimo scarti e resi. "Per soddisfare le aspettative dei consumatori sempre più volatile e specifici, i produttori ei distributori devono essere in grado di semplificare la gestione di oggetti complessi multi-attributo," ha detto Lyle Ekdahl, vice presidente del gruppo Oracle, JD Edwards.  

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  • Webcast - Oracle Database In-Memory Option

    - by Thanos Terentes Printzios
    Next to the recent announcement by Larry Ellison on the Future of the Database, we are happy to share this exclusive series of live webcasts from Oracle Database Product Management, where you can learn more about the brand new Oracle Database 12c In-Memory option. Oracle Database In-Memory is Oracle’s new memory-optimized technology that transparently accelerates analytic, data warehousing, and reporting workloads, while also accelerating transaction processing (OLTP) workloads. Participants will learn about Oracle Database In-Memory benefits, features, and leading edge architecture.  The Database In-Memory architecture provides the ability to easily process data orders of magnitude faster by simply enabling the feature and identifying tables to bring in-memory without application changes. Details on Oracle Database In-Memory’s ease of use and management, scalability, and availability will also be covered. Please join us to learn more about Oracle Database In-Memory and get first-hand knowledge of this important new feature. Delivery Format This FREE online LIVE eSeminar will be delivered over the Web.These Oracle webcasts are FREE for Customers, System Integrators, ISVs, VARs and Platform Partners. Presenter: Richard Jacobs, Oracle Solution Architect  Europe Webcast 1 Date: August 29, 2014 @ 10:00 am to 11:00 am Central European Summer Time (CEST)Register Here! Europe Webcast 2 Date: September 29, 2014 @ 10:00 am to 11:00 am Central European Summer Time (CEST)Register Here!

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  • My Doors - Why Standards Matter to Business

    - by Brian Dayton
    "Standards save money." "Standards accelerate projects." "Standards make better solutions."   What do these statements mean to you? You buy technology solutions like Oracle Applications but you're a business person--trying to close the quarter, get performance reviews processed, negotiate a new sourcing contract, etc.   When "standards" come up in presentations and discussions do you: -          Nod your head politely -          Tune out and check your smart phone -          Turn to your IT counterpart and say "Bob's all over this standards thing, right Bob?"   Here's why standards matter. My wife wants new external doors downstairs, ones that would get more light into the rooms. Am I OK with that? "Uhh, sure...it's a little dark in the kitchen."   -          24 hours ago - wife calls to tell me that she's going to the hardware store and may look at doors -          20 hours ago - wife pulls into driveway, informs me that two doors are in the back of her station wagon, ready for me to carry -          19 hours ago - I re-discovered the fact that it's not fun to carry a solid wood door by myself -          5 hours ago - Local handyman, who was at our house anyway, tells me that the doors we bought will likely cost 2-3x the material cost in installation time and labor...the doors are standard but our doorways aren't   We could have done more research. I could be more handy. Sure. But the fact is, my 1951 house wasn't built with me in mind. They built what worked and called it a day.   The same holds true with a lot of business applications. They were designed and architected for one-time use with one use-case in mind. Today's business climate is different. If you're going to use your processes and technology to differentiate your business you should have at least a working knowledge of: -          How standards can benefit your business -          Your IT organization's philosophy around standards -          Your vendor's track-record around standards...and watch for those who pay lip-service to standards but don't follow through   The rallying cry in most IT organizations today is "learn more about the business, drop the acronyms." I'm not advocating that you go out and learn how to code in Java. But I do believe it will help your business and your decision-making process if you meet IT ½...even ¼ of the way there.   Epilogue: The door project has been put on hold and yours truly has to return the doors to the hardware store tomorrow.

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  • Total Cloud Control keeps getting better ! Oracle Launch Webcast : Total Cloud Control for Systems

    - by Anand Akela
    Total Cloud Control Keeps Getting Better Join Oracle Vice President of Systems Management Steve Wilson and a panel of Oracle executives to find out how your enterprise cloud can achieve 10x improved performance and 12x operational agility. Only Oracle Enterprise Manager Ops Center 12c allows you to: Accelerate mission-critical cloud deployment Unleash the power of Solaris 11, the first cloud OS Simplify Oracle engineered systems management You’ll also get a chance to have your questions answered by Oracle product experts and dive deeper into the technology by viewing our demos that trace the steps companies like yours take as they transition to a private cloud environment. Featured Speaker With a special announcement by: Steve Wilson Vice President, Systems Management, Oracle John Fowler Executive Vice President, Systems, Oracle Agenda 9:00 a.m. PT Keynote: Total Cloud Control for Systems 9:45 a.m. PT Panel Discussion with Oracle Hardware, Software, and Support Executives 10:15 a.m. PT Demo Series: A Step-by-Step Journey to Enterprise Clouds Stay connected with  Oracle Enterprise Manager   :  Twitter | Facebook | YouTube | Linkedin | Newsletter

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