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  • Check Your Spelling, Grammar, and Style in Firefox and Chrome

    - by Matthew Guay
    Are you tired of making simple writing mistakes that get past your browser’s spell-check?  Here’s how you can get advanced grammar check and more in Firefox and Chrome with After the Deadline. Microsoft Word has spoiled us with grammar, syntax, and spell checking, but the default spell check in Firefox and Chrome still only does basic checks.  Even webapps like Google Docs don’t check more than basic spelling errors.  However, WordPress.com is an exception; it offers advanced spelling, grammar, and syntax checking with its After the Deadline proofing system.  This helps you keep from making embarrassing mistakes on your blog posts, and now, thanks to a couple free browser plugins, it can help you keep from making these mistakes in any website or webapp. After the Deadline in Google Chrome Add the After the Deadline extension (link below) to Chrome as usual. As soon as it’s installed, you’re ready to start improving your online writing.  To check spelling, grammar, and more, click the ABC button that you’ll now see at the bottom of most text boxes online. After a quick scan, grammar mistakes are highlighted in green, complex expressions and other syntax problems are highlighted in blue, and spelling mistakes are highlighted in red as would be expected.  Click on an underlined word to choose one of its recommended changes or ignore the suggestion. Or, if you want more explanation about what was wrong with that word or phrase, click Explain for more info. And, if you forget to run an After the Deadline scan before submitting a text entry, it will automatically check to make sure you still want to submit it.  Click Cancel to go back and check your writing first.   To change the After the Deadline settings, click its icon in the toolbar and select View Options.  Additionally, if you want to disable it on the site you’re on, you can click Disable on this site directly from the popup. From the settings page, you can choose extra things to check for such as double negatives and redundant phrases, as well as add sites and words to ignore. After the Deadline in Firefox Add the After the Deadline add-on to Firefox (link below) as normal. After the Deadline basically the same in Firefox as it does in Chrome.  Select the ABC icon in the lower right corner of textboxes to check them for problems, and After the Deadline will underline the problems as it did in Chrome.  To view a suggested change in Firefox, right-click on the underlined word and select the recommended change or ignore the suggestion. And, if you forget to check, you’ll see a friendly reminder asking if you’re sure you want to submit your text like it is. You can access the After the Deadline settings in Firefox from the menu bar.  Click Tools, then select AtD Preferences.  In Firefox, the settings are in a options dialog with three tabs, but it includes the same options as the Chrome settings page.  Here you can make After the Deadline as correction-happy as you like.   Conclusion The web has increasingly become an interactive place, and seldom does a day go by that we aren’t entering text in forms and comments that may stay online forever.  Even our insignificant tweets are being archived in the Library of Congress.  After the Deadline can help you make sure that your permanent internet record is as grammatically correct as possible.  Even though it doesn’t catch every problem, and even misses some spelling mistakes, it’s still a great help. Links Download the After the Deadline extension for Google Chrome Download the After the Deadline add-on for Firefox Similar Articles Productive Geek Tips Quick Tip: Disable Favicons in FirefoxStupid Geek Tricks: Duplicate a Tab with a Shortcut Key in Chrome or FirefoxHow to Disable the New Geolocation Feature in Google ChromeStupid Geek Tricks: Compare Your Browser’s Memory Usage with Google ChromeStop YouTube Videos from Automatically Playing in Chrome TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Easily Search Food Recipes With Recipe Chimp Tech Fanboys Field Guide Check these Awesome Chrome Add-ons iFixit Offers Gadget Repair Manuals Online Vista style sidebar for Windows 7 Create Nice Charts With These Web Based Tools

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  • Use WLST to Delete All JMS Messages From a Destination

    - by james.bayer
    I got a question today about whether WebLogic Server has any tools to delete all messages from a JMS Queue.  It just so happens that the WLS Console has this capability already.  It’s available on the screen after the “Show Messages” button is clicked on a destination’s Monitoring tab as seen in the screen shot below. The console is great for something ad-hoc, but what if I want to automate this?  Well it just so happens that the console is just a weblogic application layered on top of the JMX Management interface.  If you look at the MBean Reference, you’ll find a JMSDestinationRuntimeMBean that includes the operation deleteMessages that takes a JMS Message Selector as an argument.  If you pass an empty string, that is essentially a wild card that matches all messages. Coding a stand-alone JMX client for this is kind of lame, so let’s do something more suitable to scripting.  In addition to the console, WebLogic Scripting Tool (WLST) based on Jython is another way to browse and invoke MBeans, so an equivalent interactive shell session to delete messages from a destination would looks like this: D:\Oracle\fmw11gr1ps3\user_projects\domains\hotspot_domain\bin>setDomainEnv.cmd D:\Oracle\fmw11gr1ps3\user_projects\domains\hotspot_domain>java weblogic.WLST   Initializing WebLogic Scripting Tool (WLST) ...   Welcome to WebLogic Server Administration Scripting Shell   Type help() for help on available commands   wls:/offline> connect('weblogic','welcome1','t3://localhost:7001') Connecting to t3://localhost:7001 with userid weblogic ... Successfully connected to Admin Server 'AdminServer' that belongs to domain 'hotspot_domain'.   Warning: An insecure protocol was used to connect to the server. To ensure on-the-wire security, the SSL port or Admin port should be used instead.   wls:/hotspot_domain/serverConfig> serverRuntime() Location changed to serverRuntime tree. This is a read-only tree with ServerRuntimeMBean as the root. For more help, use help(serverRuntime)   wls:/hotspot_domain/serverRuntime> cd('JMSRuntime/AdminServer.jms/JMSServers/JMSServer-0/Destinations/SystemModule-0!Queue-0') wls:/hotspot_domain/serverRuntime/JMSRuntime/AdminServer.jms/JMSServers/JMSServer-0/Destinations/SystemModule-0!Queue-0> ls() dr-- DurableSubscribers   -r-- BytesCurrentCount 0 -r-- BytesHighCount 174620 -r-- BytesPendingCount 0 -r-- BytesReceivedCount 253548 -r-- BytesThresholdTime 0 -r-- ConsumersCurrentCount 0 -r-- ConsumersHighCount 0 -r-- ConsumersTotalCount 0 -r-- ConsumptionPaused false -r-- ConsumptionPausedState Consumption-Enabled -r-- DestinationInfo javax.management.openmbean.CompositeDataSupport(compositeType=javax.management.openmbean.CompositeType(name=DestinationInfo,items=((itemName=ApplicationName,itemType=javax.management.openmbean.SimpleType(name=java.lang.String)),(itemName=ModuleName,itemType=javax.management.openmbean.SimpleType(name=java.lang.String)),(itemName openmbean.SimpleType(name=java.lang.Boolean)),(itemName=SerializedDestination,itemType=javax.management.openmbean.SimpleType(name=java.lang.String)),(itemName=ServerName,itemType=javax.management.openmbean.SimpleType(name=java.lang.String)),(itemName=Topic,itemType=javax.management.openmbean.SimpleType(name=java.lang.Boolean)),(itemName=VersionNumber,itemType=javax.management.op ule-0!Queue-0, Queue=true, SerializedDestination=rO0ABXNyACN3ZWJsb2dpYy5qbXMuY29tbW9uLkRlc3RpbmF0aW9uSW1wbFSmyJ1qZfv8DAAAeHB3kLZBABZTeXN0ZW1Nb2R1bGUtMCFRdWV1ZS0wAAtKTVNTZXJ2ZXItMAAOU3lzdGVtTW9kdWxlLTABAANBbGwCAlb6IS6T5qL/AAAACgEAC0FkbWluU2VydmVyAC2EGgJW+iEuk+ai/wAAAAsBAAtBZG1pblNlcnZlcgAthBoAAQAQX1dMU19BZG1pblNlcnZlcng=, ServerName=JMSServer-0, Topic=false, VersionNumber=1}) -r-- DestinationType Queue -r-- DurableSubscribers null -r-- InsertionPaused false -r-- InsertionPausedState Insertion-Enabled -r-- MessagesCurrentCount 0 -r-- MessagesDeletedCurrentCount 3 -r-- MessagesHighCount 2 -r-- MessagesMovedCurrentCount 0 -r-- MessagesPendingCount 0 -r-- MessagesReceivedCount 3 -r-- MessagesThresholdTime 0 -r-- Name SystemModule-0!Queue-0 -r-- Paused false -r-- ProductionPaused false -r-- ProductionPausedState Production-Enabled -r-- State advertised_in_cluster_jndi -r-- Type JMSDestinationRuntime   -r-x closeCursor Void : String(cursorHandle) -r-x deleteMessages Integer : String(selector) -r-x getCursorEndPosition Long : String(cursorHandle) -r-x getCursorSize Long : String(cursorHandle) -r-x getCursorStartPosition Long : String(cursorHandle) -r-x getItems javax.management.openmbean.CompositeData[] : String(cursorHandle),Long(start),Integer(count) -r-x getMessage javax.management.openmbean.CompositeData : String(cursorHandle),Long(messageHandle) -r-x getMessage javax.management.openmbean.CompositeData : String(cursorHandle),String(messageID) -r-x getMessage javax.management.openmbean.CompositeData : String(messageID) -r-x getMessages String : String(selector),Integer(timeout) -r-x getMessages String : String(selector),Integer(timeout),Integer(state) -r-x getNext javax.management.openmbean.CompositeData[] : String(cursorHandle),Integer(count) -r-x getPrevious javax.management.openmbean.CompositeData[] : String(cursorHandle),Integer(count) -r-x importMessages Void : javax.management.openmbean.CompositeData[],Boolean(replaceOnly) -r-x moveMessages Integer : String(java.lang.String),javax.management.openmbean.CompositeData,Integer(java.lang.Integer) -r-x moveMessages Integer : String(selector),javax.management.openmbean.CompositeData -r-x pause Void : -r-x pauseConsumption Void : -r-x pauseInsertion Void : -r-x pauseProduction Void : -r-x preDeregister Void : -r-x resume Void : -r-x resumeConsumption Void : -r-x resumeInsertion Void : -r-x resumeProduction Void : -r-x sort Long : String(cursorHandle),Long(start),String[](fields),Boolean[](ascending)   wls:/hotspot_domain/serverRuntime/JMSRuntime/AdminServer.jms/JMSServers/JMSServer-0/Destinations/SystemModule-0!Queue-0> cmo.deleteMessages('') 2 where the domain name is “hotspot_domain”, the JMS Server name is “JMSServer-0”, the Queue name is “Queue-0” and the System Module is named “SystemModule-0”.  To invoke the operation, I use the “cmo” object, which is the “Current Management Object” that represents the currently navigated to MBean.  The 2 indicates that two messages were deleted.  Combining this WLST code with a recent post by my colleague Steve that shows you how to use an encrypted file to store the authentication credentials, you could easily turn this into a secure automated script.  If you need help with that step, a long while back I blogged about some WLST basics.  Happy scripting.

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  • Microsoft TechEd 2010 - Day 2 @ Bangalore

    - by sathya
    Microsoft TechEd 2010 - Day 2 @ Bangalore Today is the day 2 @ Microsoft TechEd 2010. We had lot of technical sessions as usual there were many tracks going on side by side and I was attending the Web simplified track, Which comprised of the following sessions :   Developing a scalable Media Application using ASP.NET MVC - This was a kind of little advanced stuff. Anyways I couldn't understand much because this was not my piece of cake and I havent worked on this before ASP.Net MVC Unplugged - This was really great because this session covered from the basics of MVC showing what is Model,View and Controller and how it worked and the speaker went into the details of the same. Building RESTful Applications with the Open Data Protocol - There were some concepts explained about this from the basics on how to build RESTful Services and it went on till some advanced configurations of the same. Developing Scalable Web Applications with AppFabric Caching - This session showed about the integration of AppFabric with the .Net Web Applications. Instead of using Inproc Sessions, we can use this AppFabric as a substitute for Caching and outofProc Session Storage without writing code and doing a little bit of configurations which brings in High Scalability, performance to our applications. (But unfortunately there were no demos for this session ) Deep Dive : WCF RIA Services - This session was also an interactive one, in this the speaker presented from the basics of WCF and took a Book Store Application as a sample and explained all details concepts on linking with RIA Services   Apart from these sessions, in between there happened some small events in the breaks like Some discussions about Technology, Innovations Music Jokes Mimicry, etc. And on doing all these things, the developers were given some kool gifts / goodies like USBs, T-Shirts, etc. And today I got a chance to do the following certification : (70-562) Microsoft Certified Technology Specialist in .NET 3.5 Web Applications Since I already have an MCTS in .NET 2.0, I wanted to do an MCPD and for doing the same I was required to do an update to my MCTS with the .NET 3.5 framework and I did the same I cleared it and now am an MCTS in .NET 3.5 Web Apps And on doing this I got a T-Shirt and they gave something called Learning $ of worth 30$. And in various stalls for attending each quiz or some game or some referrals we got some Learning $ which we can redeem later based on our Total Learning $. I got 105 $ which i was able to redeem and got a Microsoft Learning BagPack, 1 free Microsoft certification offer, a laptop light and an e-learning content activated. And after all these sessions and small events, we had something called Demo Extravaganza like I mentioned yesterday. This was a great funfilled event with lot of goodies for the attendees. There were some lucky draw which enabled 2 attendees to get Netbooks (Sponsored by Intel) and 1 attendee to get X-box (Sponsored by Citrix). After Choosing the raffle in the lucky draw they kept it on a device called Microsoft Surface which is a kind of big touch screen device and on putting the raffle on that it detected the code of the attendee and said intelligently how many sessions that person has attended and if he has attended more than 5 he got a Netbook and this was coded by a guy called Imran. Apart from they showed demos on : Research by 2 Tamilnadu students from Krishna Arts and Science college, taken 1200 photographs of their college from different angles and put that up in Bing maps using silverlight and linked with Photosynth, which showed a 3d view of their college based on the photos they uploaded Reasearch by Microsoft on Panaramic HD views of the images. One young guy from Microsoft Research showed a demo of this on Srivilliputhur Andal Temple, in Tamil Nadu and its history with a panoramic view of the temple and the near by places with narration of the historical information on the same and with the videos embedded in it with high definition images which we can zoom to a very detailed level. Some Demo on a business app with Silverlight, Business Intelligence (BI) and maps integrated. It showed the sales of a particular product across locations. Some kool demos by 2 geeks who used Robots to show their development talents. 2 Robots fought with each other 2 Robots danced in sync for the A.R. Rehman song Humma Humma... A dream home project by Raman. He is currently using the same in his home too. Robots are controlling his home currently. They showed a video on this. Here are the list of activities that Robot does for him When he reads a book, robot automatically scans that and shows that image of that person in the screen (TV or comp) in front of him. It shows a wikipedia about that person. It says that person is not in linked in. do you want to add him If he sees an IPL Match news in the book and smiles it understands he is interested in that and opens a website related to that and shows the current game and the scorecard. It cooks for him It cleans the room for him whenever he leaves the house when he is doing something if some intruder comes inside his house his computer automatically switches his screen showing the video of the person coming inside. When he wakes up it automatically opens up the system, loads his mails and the news by the side, etc. Some Demos on Microsoft Pivot. This was there in livelabs but it is now available in getpivot.com its a pivoting of the pictorial data based on some categories and filters on the searches that we do. And finally on filling up some feedback forms we got T-Shirts and Microsoft Visual Studio 2010 Training Kit CDs. Whats more on TechEd??? Stay tuned!!! Will update you soon on the other happenings!! PS : I typed a lot of content for more than a hour but I pressed a backspace and it went to the previous page and all my content were lost and I was not able to retrieve the same and I typed everything again.

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  • Why is my Ubuntu system not using the correct kernel?

    - by Brooks Moses
    We're having a bit of confusion on a Ubuntu remote system -- /boot/grub/menu.lst suggests the system should boot into kernel 2.6.35-30-generic, but it is actually running kernel 2.6.32-27-generic. Where should I look to start figuring out why this is happening and how to fix it? Specifically, /boot/grub/menu.lst has default 0 and the first entry is title Ubuntu 10.10, kernel 2.6.35-30-generic uuid 67717ee3-cbf9-45d2-ae97-820256f4c4fd kernel /boot/vmlinuz-2.6.35-30-generic root=UUID=67717ee3-cbf9-45d2- ae97-820256f4c4fd ro quiet splash initrd /boot/initrd.img-2.6.35-30-generic Further, I've confirmed that /boot/vmlinuz-2.6.35-30-generic and /boot/initrd.img-2.6.35-30-generic exist and have appropriate permissions. Meanwhile, uname -a returns: $ uname -a Linux cuda2 2.6.32-27-generic #49-Ubuntu SMP Thu Dec 2 00:51:09 UTC 2010 x86_64 GNU/Linux Edit: I've also tried re-running update-grub, and rebooting; no luck. Here's the full menu.lst, as requested by a commenter: # menu.lst - See: grub(8), info grub, update-grub(8) # grub-install(8), grub-floppy(8), # grub-md5-crypt, /usr/share/doc/grub # and /usr/share/doc/grub-legacy-doc/. ## default num # Set the default entry to the entry number NUM. Numbering starts from 0, and # the entry number 0 is the default if the command is not used. # # You can specify 'saved' instead of a number. In this case, the default entry # is the entry saved with the command 'savedefault'. # WARNING: If you are using dmraid do not use 'savedefault' or your # array will desync and will not let you boot your system. default 0 ## timeout sec # Set a timeout, in SEC seconds, before automatically booting the default entry # (normally the first entry defined). timeout 3 ## hiddenmenu # Hides the menu by default (press ESC to see the menu) hiddenmenu # Pretty colours #color cyan/blue white/blue ## password ['--md5'] passwd # If used in the first section of a menu file, disable all interactive editing # control (menu entry editor and command-line) and entries protected by the # command 'lock' # e.g. password topsecret # password --md5 $1$gLhU0/$aW78kHK1QfV3P2b2znUoe/ # password topsecret # # examples # # title Windows 95/98/NT/2000 # root (hd0,0) # makeactive # chainloader +1 # # title Linux # root (hd0,1) # kernel /vmlinuz root=/dev/hda2 ro # # # Put static boot stanzas before and/or after AUTOMAGIC KERNEL LIST ### BEGIN AUTOMAGIC KERNELS LIST ## lines between the AUTOMAGIC KERNELS LIST markers will be modified ## by the debian update-grub script except for the default options below ## DO NOT UNCOMMENT THEM, Just edit them to your needs ## ## Start Default Options ## ## default kernel options ## default kernel options for automagic boot options ## If you want special options for specific kernels use kopt_x_y_z ## where x.y.z is kernel version. Minor versions can be omitted. ## e.g. kopt=root=/dev/hda1 ro ## kopt_2_6_8=root=/dev/hdc1 ro ## kopt_2_6_8_2_686=root=/dev/hdc2 ro # kopt=root=UUID=67717ee3-cbf9-45d2-ae97-820256f4c4fd ro ## default grub root device ## e.g. groot=(hd0,0) # groot=67717ee3-cbf9-45d2-ae97-820256f4c4fd ## should update-grub create alternative automagic boot options ## e.g. alternative=true ## alternative=false # alternative=true ## should update-grub lock alternative automagic boot options ## e.g. lockalternative=true ## lockalternative=false # lockalternative=false ## additional options to use with the default boot option, but not with the ## alternatives ## e.g. defoptions=vga=791 resume=/dev/hda5 # defoptions=quiet splash ## should update-grub lock old automagic boot options ## e.g. lockold=false ## lockold=true # lockold=false ## Xen hypervisor options to use with the default Xen boot option # xenhopt= ## Xen Linux kernel options to use with the default Xen boot option # xenkopt=console=tty0 ## altoption boot targets option ## multiple altoptions lines are allowed ## e.g. altoptions=(extra menu suffix) extra boot options ## altoptions=(recovery) single # altoptions=(recovery mode) single ## controls how many kernels should be put into the menu.lst ## only counts the first occurence of a kernel, not the ## alternative kernel options ## e.g. howmany=all ## howmany=7 # howmany=all ## specify if running in Xen domU or have grub detect automatically ## update-grub will ignore non-xen kernels when running in domU and vice versa ## e.g. indomU=detect ## indomU=true ## indomU=false # indomU=detect ## should update-grub create memtest86 boot option ## e.g. memtest86=true ## memtest86=false # memtest86=true ## should update-grub adjust the value of the default booted system ## can be true or false # updatedefaultentry=false ## should update-grub add savedefault to the default options ## can be true or false # savedefault=false ## ## End Default Options ## title Ubuntu 10.10, kernel 2.6.35-30-generic uuid 67717ee3-cbf9-45d2-ae97-820256f4c4fd kernel /boot/vmlinuz-2.6.35-30-generic root=UUID=67717ee3-cbf9-45d2-ae97-820256f4c4fd ro quiet splash initrd /boot/initrd.img-2.6.35-30-generic title Ubuntu 10.10, kernel 2.6.35-30-generic (recovery mode) uuid 67717ee3-cbf9-45d2-ae97-820256f4c4fd kernel /boot/vmlinuz-2.6.35-30-generic root=UUID=67717ee3-cbf9-45d2-ae97-820256f4c4fd ro single initrd /boot/initrd.img-2.6.35-30-generic title Ubuntu 10.10, kernel 2.6.32-32-server uuid 67717ee3-cbf9-45d2-ae97-820256f4c4fd kernel /boot/vmlinuz-2.6.32-32-server root=UUID=67717ee3-cbf9-45d2-ae97-820256f4c4fd ro quiet splash initrd /boot/initrd.img-2.6.32-32-server title Ubuntu 10.10, kernel 2.6.32-32-server (recovery mode) uuid 67717ee3-cbf9-45d2-ae97-820256f4c4fd kernel /boot/vmlinuz-2.6.32-32-server root=UUID=67717ee3-cbf9-45d2-ae97-820256f4c4fd ro single initrd /boot/initrd.img-2.6.32-32-server title Ubuntu 10.10, kernel 2.6.32-27-generic uuid 67717ee3-cbf9-45d2-ae97-820256f4c4fd kernel /boot/vmlinuz-2.6.32-27-generic root=UUID=67717ee3-cbf9-45d2-ae97-820256f4c4fd ro quiet splash initrd /boot/initrd.img-2.6.32-27-generic title Ubuntu 10.10, kernel 2.6.32-27-generic (recovery mode) uuid 67717ee3-cbf9-45d2-ae97-820256f4c4fd kernel /boot/vmlinuz-2.6.32-27-generic root=UUID=67717ee3-cbf9-45d2-ae97-820256f4c4fd ro single initrd /boot/initrd.img-2.6.32-27-generic title Chainload into GRUB 2 root 67717ee3-cbf9-45d2-ae97-820256f4c4fd kernel /boot/grub/core.img title Ubuntu 10.10, memtest86+ uuid 67717ee3-cbf9-45d2-ae97-820256f4c4fd kernel /boot/memtest86+.bin ### END DEBIAN AUTOMAGIC KERNELS LIST To add complication and joy to my life, this is a desktop machine in a remote datacenter; we don't have either local access or serial-console access. Suggestions?

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  • Must-see sessions at TCUK11

    - by Roger Hart
    Technical Communication UK is probably the best professional conference I've been to. Last year, I spoke there on content strategy, and this year I'll be co-hosting a workshop on embedded user assistance. Obviously, I'd love people to come along to that; but there are some other sessions I'd like to flag up for anybody thinking of attending. Tuesday 20th Sept - workshops This will be my first year at the pre-conference workshop day, and I'm massively glad that our workshop hasn't been scheduled along-side the one I'm really interested in. My picks: It looks like you're embedding user assistance. Would you like help? My colleague Dom and I are presenting this one. It's our paen to Clippy, to the brilliant idea he represented, and the crashing failure he was. Less precociously, we'll be teaching embedded user assistance, Red Gate style. Statistics without maths: acquiring, visualising and interpreting your data This doesn't need to do anything apart from what it says on the tin in order to be gold dust. But given the speakers, I suspect it will. A data-informed approach is a great asset to technical communications, so I'd recommend this session to anybody event faintly interested. The speakers here have a great track record of giving practical, accessible introductions to big topics. Go along. Wednesday 21st Sept - day one There's no real need to recommend the keynote for a conference, but I will just point out that this year it's Google's Patrick Hofmann. That's cool. You know what else is cool: Focus on the user, the rest follows An intro to modelling customer experience. This is a really exciting area for tech comms, and potentially touches on one of my personal hobby-horses: the convergence of technical communication and marketing. It's all part of delivering customer experience, and knowing what your users need lets you help them, sell to them, and delight them. Content strategy year 1: a tale from the trenches It's often been observed that content strategy is great at banging its own drum, but not so hot on compelling case studies. Here you go, folks. This is the presentation I'm most excited about so far. On a mission to communicate! Skype help their users communicate, but how do they communicate with them? I guess we'll find out. Then there's the stuff that I'm not too excited by, but you might just be. The standards geeks and agile freaks can get together in a presentation on the forthcoming ISO standards for agile authoring. Plus, there's a session on VBA for tech comms. I do have one gripe about day 1. The other big UK tech comms conference, UA Europe, have - I think - netted the more interesting presentation from Ellis Pratt. While I have no doubt that his TCUK case study on producing risk assessments will be useful, I'd far rather go to his talk on game theory for tech comms. Hopefully UA Europe will record it. Thursday 22nd Sept - day two Day two has a couple of slots yet to be confirmed. The rumour is that one of them will be the brilliant "Questions and rants" session from last year. I hope so. It's not ranting, but I'll be going to: RTFMobile: beyond stating the obvious Ultan O'Broin is an engaging speaker with a lot to say, and mobile is one of the most interesting and challenging new areas for tech comms. Even if this weren't a research-based presentation from a company with buckets of technology experience, I'd be going. It is, and you should too. Pattern recognition for technical communicators One of the best things about TCUK is the tendency to include sessions that tackle the theoretical and bring them towards the practical. Kai and Chris delivered cracking and well-received talks last year, and I'm looking forward to seeing what they've got for us on some of the conceptual underpinning of technical communication. Developing an interactive non-text learning programme Annoyingly, this clashes with Pattern Recognition, so I hope at least one of the streams is recorded again this year. The idea of communicating complex information without words us fascinating and this sounds like a great example of this year's third stream: "anything but text". For the localization and DITA crowds, there's rich pickings on day two, though I'm not sure how many of those sessions I'm interested in. In the 13:00 - 13:40 slot, there's an interesting clash between Linda Urban on re-use and training content, and a piece on minimalism I'm sorely tempted by. That's my pick of #TCUK11. I'll be doing a round-up blog after the event, and probably talking a bit more about it beforehand. I'm also reliably assured that there are still plenty of tickets.

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  • Java EE at JavaOne - A Few Picks from a Very Rich Line-up

    - by Janice J. Heiss
    A rich and diverse set of sessions cast a spotlight on Java EE at this year’s JavaOne, ranging from the popular Web Framework Smackdown, to Java EE 6 and Spring, to sessions exploring Java EE 7, and one on the implications of HTML5. Some of the world’s best EE architects and developers will be sharing their insight and expertise. If only I could be at ten places at once!BOF4149 - Web Framework Smackdown 2012    Markus Eisele - Principal IT Architect, msg systems ag    Graeme Rocher - Senior Staff Engineer, VMware    James Ward - Developer Evangelist, Heroku    Ed Burns - Consulting Member of Technical Staff, Oracle    Santiago Pericasgeertsen - Software Engineer, Oracle* Monday, Oct 1, 8:30 PM - 9:15 PM - Parc 55 - Cyril Magnin II/III Much has changed since the first Web framework smackdown, at JavaOne 2005. Or has it? The 2012 edition of this popular panel discussion surveys the current landscape of Web UI frameworks for the Java platform. The 2005 edition featured JSF, Webwork, Struts, Tapestry, and Wicket. The 2012 edition features representatives of the current crop of frameworks, with a special emphasis on frameworks that leverage HTML5 and thin-server architecture. Java Champion Markus Eisele leads the lively discussion with panelists James Ward (Play), Graeme Rocher (Grails), Edward Burns (JSF) and Santiago Pericasgeertsen (Avatar).CON6430 - Java EE and Spring Framework Panel Discussion    Richard Hightower - Developer, InfoQ    Bert Ertman - Fellow, Luminis    Gordon Dickens - Technical Architect, IT101, Inc.    Chris Beams - Senior Technical Staff, VMware    Arun Gupta - Technology Evangelist, Oracle* Tuesday, Oct 2, 10:00 AM - 11:00 AM - Parc 55 - Cyril Magnin II/III In the age of Java EE 6 and Spring 3, enterprise Java developers have many architectural choices, including Java EE 6 and Spring, but which one is right for your project? Many of us have heard the debate and seen the flame wars—it’s a topic with passionate community members, and it’s a vibrant debate. If you are looking for some level-headed discussion, grounded in real experience, by developers who have tried both, then come join this discussion. InfoQ’s Java editors moderate the discussion, and they are joined by independent consultants and representatives from both Java EE and VMWare/SpringSource.BOF4213 - Meet the Java EE 7 Specification Leads   Linda Demichiel - Consulting Member of Technical Staff, Oracle   Bill Shannon - Architect, Oracle* Tuesday, Oct 2, 5:30 PM - 6:15 PM – Parc 55 - Cyril Magnin II/III This is your chance to meet face-to-face with the engineers who are developing the next version of the Java EE platform. In this session, the specification leads for the leading technologies that are part of the Java EE 7 platform discuss new and upcoming features and answer your questions. Come prepared with your questions, your feedback, and your suggestions for new features in Java EE 7 and beyond.CON10656 - JavaEE.Next(): Java EE 7, 8, and Beyond    Ian Robinson - IBM Distinguished Engineer, IBM    Mark Little - JBoss CTO, NA    Scott Ferguson - Developer, Caucho Technology    Cameron Purdy - VP Development, Oracle*Wednesday, Oct 3, 4:30 PM - 5:30 PM - Parc 55 - Cyril Magnin II/IIIIn this session, hear from a distinguished panel of industry and open source luminaries regarding where they believe the Java EE community is headed, starting with Java EE 7. The focus of Java EE 7 and 8 is mostly on the cloud, specifically aiming to bring platform as a service (PaaS) providers and application developers together so that portable applications can be deployed on any cloud infrastructure and reap all its benefits in terms of scalability, elasticity, multitenancy, and so on. Most importantly, Java EE will leverage the modularization work in the underlying Java SE platform. Java EE will, of course, also update itself for trends such as HTML5, caching, NoSQL, ployglot programming, map/reduce, JSON, REST, and improvements to existing core APIs.CON7001 - HTML5 WebSocket and Java    Danny Coward - Java, Oracle*Wednesday, Oct 3, 4:30 PM - 5:30 PM - Parc 55 - Cyril Magnin IThe family of HTML5 technologies has pushed the pendulum away from rich client technologies and toward ever-more-capable Web clients running on today’s browsers. In particular, WebSocket brings new opportunities for efficient peer-to-peer communication, providing the basis for a new generation of interactive and “live” Web applications. This session examines the efforts under way to support WebSocket in the Java programming model, from its base-level integration in the Java Servlet and Java EE containers to a new, easy-to-use API and toolset that are destined to become part of the standard Java platform.

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  • BIP and Mapviewer Mash Up I

    - by Tim Dexter
    I was out in Yellowstone last week soaking up various wildlife and a bit too much rain ... good to be back until the 95F heat yesterday. Taking a little break from the Excel templates; the dev folks are planing an Excel patch in the next week or so that will add a mass of new functionality. At the risk of completely mis leading you I'm going to hang back a while. What I have written so far holds true and will continue to do so. This week, I have been mostly eating 'mapviewer' ... answers on a post card please, TV show and character. I had a request to show how BIP can call mapviewer and render a dynamic map in an output. So I hit the books and colleagues for some answers. Mapviewer is Oracle's geographic information system, hereby known as GIS. I use it a lot in our BIEE demos where the interaction with the maps is very impressive. Need a map of California and its congressional districts? I have contacts; Jerry and David with their little black box of maps. Once in my possession I can build highly interactive, clickable maps that allow the user to drill into more information using a very friendly interface driving BIEE content and navigation. But what about maps in BIP output? Bryan Wise, who has written some articles on this blog did some work a while back with the PL/SQL API interface. The extract for the report called a function that in turn called the mapviewer server, passing a set of mapping requirements, it then returned a URL to a cached copy of that map. Easy to then have BIP render that image. Thats still very doable. You need to install a couple of packages and then load the mapviewer java APIs into the database. Then you can write your function to the APIs. A little involved? Maybe, but the database is doing all the heavy lifting for you. I thought I would investigate another method for getting the maps back into BIP. There is a URL interface you can call, this involves building an XML message to be passed to the mapviewer server. It's pretty straightforward to use on the mapviewer side. On the BIP side things are little more tricksy. After some unexpected messing about I finally got the ubiquitous Hello World map to render using the URL method. Not the most exciting map in the world, lots of ocean and a rather long URL to get it to render. http://127.0.0.1:9704/mapviewer/omserver?xml_request=%3Cmap_request%20title=%22Hello%20World%22%20datasource=%22cagis%22%20format=%22GIF_STREAM%22/%3E Notice all of the encoding in the URL string to handle the spaces, quotes, etc. All necessary to get BIP to make the call to the mapviewer server correctly without truncating the URL if it hits a real space rather than a %20. With that in mind constructing the URL was pretty simple. I'm not going to get into the content of the URL too much, for that you need to bone up on the mapviewer XML API. Check out the home page here and the documentation here. To make the template portable I used the standard CURRENT_SERVER_URL parameter from the BIP server and declared that in my template. <?param@begin:CURRENT_SERVER_URL;'myserver'?> Ignore the 'myserver', that was just a dummy value for testing at runtime it will resolve to: 'http://yourserver:port/xmlpserver' Not quite what we need as mapviewer has its own server path, in my case I needed 'mapviewer/omserver?xml_request=' as the fixed path to the mapviewer request URL. A little concatenation and substringing later I came up with <?param@begin:mURL;concat(substring($CURRENT_SERVER_URL,1,22),'mapviewer/omserver?xml_request=')?> Thats the basic URL that I can then build on. To get the Hello World map I need to add the following: <map_request title="Hello World" datasource="cagis" format="GIF_STREAM"/> Those angle brackets were the source of my headache, BIPs XSLT engine was attempting to process them rather than just pass them. Hok Min to the rescue ... again. I owe him lunch when I get out to HQ again! To solve the problem, I needed to escape all the characters and white space and then use native XSL to assign the string to a parameter. <xsl:param xdofo:ctx="begin"name="pXML">%3Cmap_request%20title=%22Hello%20World%22 %20datasource=%22cagis%22%20format=%22GIF_STREAM%22/%3E</xsl:param> I did not need to assign it to a parameter but I felt that if I were going to do anything more serious than Hello World like plotting points of interest on the map. I would need to dynamically build the URL, so using a set of parameters or variables that I then concatenated would be easier. Now I had the initial server string and the request all I then did was combine the two using a concat: concat($mURL,$pXML) Embedding that into an image tag: <fo:external-graphic src="url({concat($mURL,$pXML)})"/> and I was done. Notice the curly braces to get the concat evaluated prior to the image call. As you will see next time, building the XML message to go onto the URL can get quite complex but I have used it with some data. Ultimately, it would be easier to build an extension to BIP to handle the data to be plotted, it would then build the XML message, call mapviewer and return a URL to the map image for BIP to render. More on that next time ...

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. From left to right: Brian Curran, John Kembel, Seth Godin, and George Kembel The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David VapGroup Vice PresidentOracle Applications Product Development

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  • RightNow CX @ OpenWorld: What to Experience

    - by Tony Berk
    We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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  • 3 Trends for SMBs around Social, Mobile, and Sensor

    - by Socially_Aware_Enterprise
    While I often am talking to big companies or discussing enterprise solutions. There are times when individuals ask me about Small or Medium sized business trends.  Interestingly,  the Enterprise Social, Mobile, and Sensor initiatives I regularly discuss are in fact related to even the Mom and Pop storefront. The eco-system of new service players in the Social-Mobile-Sensor space generally emerge developing partnerships with enterprises as they develop and bring economy to scale to their services for the larger market. And of course Oracle has an entire division dedicated for delivering products and support to help emerging companies compete without the need to open an industrial strength credit line.. So here are some trends that we are helping large enterprises to deploy today, but small and medium businesses should be able to take advantage of by the end of this year and starting into 2015. 1) The typical small business is generally "Localized". But the ability to be "Hyper-Localized" will come as location based services become ubiquitous. Many small businesses have one or several storefronts and theirs are typically within a single regional economic footprint. While the internet provides global reach, it will be the businesses that invest in social, mobile and local that will win in the end.  Of course I am a huge SoMoLo evangelist. The SMBs' content and targeting with platforms for Geo-Fencing, Geo-Conquesting and Path-Matching to HHI are all going to be accessible to them, if not for Mobile Apps, then via Mobile messaging in Social Networks that offer it.. Expect to be able to target FaceBook messaging not by city, but by store or mall… This makes being able to be "Hyper-Local" even more important. And with new proximity services coming online more than ever before, SMBs will operate and service customers with pinpoint accuracy right down to where they stand in an aisle. Geo-Conquesting will be huge for small players to place ads when customers pass through competitors regions. Car Dealers are doing this now.. But also of course iBeacons are now very cheap and getting easier to put in retail stores. The ability for sales to happen anywhere in the store via a mobile phone or tablet is huge, as it will give the small shop the flexibility to not have to "Guard the Register" as more or most transactions will be digital. Thus, M-Commerce and T-Commerce will change the job of cashier dramatically.. 2) Intra-Brand Advocacy, the idea now is that rather than just depend on your trusty social media manager and his team, you are going to push more and more individuals with expertise inside the organization to help manage, reach-out, and utilize social channels to manage the incoming questions and answers customers need. While for years CRM was the tool of the enterprise, today CRMs enable this now "Salesforce et al" capability to trickle throughout the company. This gives greater pressure to organize roles, but also flatten out the organization. Internal collaboration around topics and customer needs is going to be the key for SMBs to finally get serious about customer experiences. Their customers are online and in social networks. This includes not just B2C SMBs but also B2B companies as well. Don't believe me? To find the players just use hashtag #SocialSelling and you will see… 3) The Visual Networks will begin to move from Content Aggregators to Content Collaboration platforms, which means Pinterest, Instagram, Vine, & others will begin to move to add more features brands want, first marketing platforms, rather than unique brand partnerships as they do today, but this will open ways for SMBs to engage with clear brand messaging and metrics. Eventually providing more "Collaboration" between Brand and Consumer.. Don't think for a minute Facebook bought Oculus Rift so you could see your timeline in 3-D. The Social Networks I advise customers to invest in are ones that are audio and visual intrinsically. Players from SoundCloud to Pinterest are deploying ways for brands to harness their interactive visual or audio based social networks to sell ad units aka brand messaging. While the Social Media revolution is going on, the emphasis was on the social, today it more and more about the media in social, that enterprises soon small and medium businesses will be connected to. 

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  • Can not print after upgrading from 12.x to 14.04

    - by user318889
    After upgrading from V12.04 to V14.04 I am not able to print. I am using an HP LaserJet 400 M451dn. The printer troubleshooter told me that there is no solution to the problem. This is the output of the advanced diagnositc output. (Due to limited space I cut the output!) Can anybody tell me what is going wrong. I am using the printer via USB ? Page 1 (Scheduler not running?): {'cups_connection_failure': False} Page 2 (Is local server publishing?): {'local_server_exporting_printers': False} Page 3 (Choose printer): {'cups_dest': , 'cups_instance': None, 'cups_queue': u'HP-LaserJet-400-color-M451dn', 'cups_queue_listed': True} Page 4 (Check printer sanity): {'cups_device_uri_scheme': u'hp', 'cups_printer_dict': {'device-uri': u'hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670', 'printer-info': u'Hewlett-Packard HP LaserJet 400 color M451dn', 'printer-is-shared': True, 'printer-location': u'Pinatubo', 'printer-make-and-model': u'HP LJ 300-400 color M351-M451 Postscript (recommended)', 'printer-state': 4, 'printer-state-message': u'', 'printer-state-reasons': [u'none'], 'printer-type': 8556636, 'printer-uri-supported': u'ipp://localhost:631/printers/HP-LaserJet-400-color-M451dn'}, 'cups_printer_remote': False, 'hplip_output': (['', '\x1b[01mHP Linux Imaging and Printing System (ver. 3.14.6)\x1b[0m', '\x1b[01mDevice Information Utility ver. 5.2\x1b[0m', '', 'Copyright (c) 2001-13 Hewlett-Packard Development Company, LP', 'This software comes with ABSOLUTELY NO WARRANTY.', 'This is free software, and you are welcome to distribute it', 'under certain conditions. See COPYING file for more details.', '', '', '\x1b[01mhp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670\x1b[0m', '', '\x1b[01mDevice Parameters (dynamic data):\x1b[0m', '\x1b[01m Parameter Value(s) \x1b[0m', ' ---------------------------- ----------------------------------------------------------', ' back-end hp ', " cups-printers ['HP-LaserJet-400-color-M451dn'] ", ' cups-uri hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670 ', ' dev-file ', ' device-state -1 ', ' device-uri hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670 ', ' deviceid ', ' error-state 101 ', ' host ', ' is-hp True ', ' panel 0 ', ' panel-line1 ', ' panel-line2 ', ' port 1 ', ' serial CNFF308670 ', ' status-code 5002 ', ' status-desc ', '\x1b[01m', 'Model Parameters (static data):\x1b[0m', '\x1b[01m Parameter Value(s) \x1b[0m', ' ---------------------------- ----------------------------------------------------------', ' align-type 0 ', ' clean-type 0 ', ' color-cal-type 0 ', ' copy-type 0 ', ' embedded-server-type 0 ', ' fax-type 0 ', ' fw-download False ', ' icon hp_color_laserjet_cp2025.png ', ' io-mfp-mode 1 ', ' io-mode 1 ', ' io-support 6 ', ' job-storage 0 ', ' linefeed-cal-type 0 ', ' model HP_LaserJet_400_color_M451dn ', ' model-ui HP LaserJet 400 Color m451dn ', ' model1 HP LaserJet 400 Color M451dn ', ' monitor-type 0 ', ' panel-check-type 0 ', ' pcard-type 0 ', ' plugin 0 ', ' plugin-reason 0 ', ' power-settings 0 ', ' ppd-name lj_300_400_color_m351_m451 ', ' pq-diag-type 0 ', ' r-type 0 ', ' r0-agent1-kind 4 ', ' r0-agent1-sku CE410A/CE410X ', ' r0-agent1-type 1 ', ' r0-agent2-kind 4 ', ' r0-agent2-sku CE411A ', ' r0-agent2-type 4 ', ' r0-agent3-kind 4 ', ' r0-agent3-sku CE413A ', ' r0-agent3-type 5 ', ' r0-agent4-kind 4 ', ' r0-agent4-sku CE412A ', ' r0-agent4-type 6 ', ' scan-src 0 ', ' scan-type 0 ', ' status-battery-check 0 ', ' status-dynamic-counters 0 ', ' status-type 3 ', ' support-released True ', ' support-subtype 2202411 ', ' support-type 2 ', ' support-ver 3.12.2 ', " tech-class ['Postscript'] ", " tech-subclass ['Normal'] ", ' tech-type 4 ', ' usb-pid 3882 ', ' usb-vid 1008 ', ' wifi-config 0 ', '\x1b[01m', 'Status History (most recent first):\x1b[0m', '\x1b[01m Date/Time Code Status Description User Job ID \x1b[0m', ' -------------------- ----- ---------------------------------------- -------- --------', ' 08/21/14 00:07:25 5012 Device communication error richard 0 ', ' 08/20/14 13:42:44 500 Started a print job richard 4214 ', '', '', 'Done.', ''], ['\x1b[35;01mwarning: No display found.\x1b[0m', '\x1b[31;01merror: hp-info -u/--gui requires Qt4 GUI support. Entering interactive mode.\x1b[0m', '\x1b[31;01merror: Unable to communicate with device (code=12): hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670\x1b[0m', '\x1b[31;01merror: Error opening device (Device not found).\x1b[0m', ''], 0), 'is_cups_class': False, 'local_cups_queue_attributes': {'charset-configured': u'utf-8', 'charset-supported': [u'us-ascii', u'utf-8'], 'color-supported': True, 'compression-supported': [u'none', u'gzip'], 'copies-default': 1, 'copies-supported': (1, 9999), 'cups-version': u'1.7.2', 'device-uri': u'hp:/usb/HP_LaserJet_400_color_M451dn?serial=CNFF308670', 'document-format-default': u'application/octet-stream', 'document-format-supported': [u'application/octet-stream', u'application/pdf', u'application/postscript', u'application/vnd.adobe-reader-postscript', u'application/vnd.cups-command', u'application/vnd.cups-pdf', u'application/vnd.cups-pdf-banner', u'application/vnd.cups-postscript', u'application/vnd.cups-raw', u'application/vnd.samsung-ps', u'application/x-cshell', u'application/x-csource', u'application/x-perl', u'application/x-shell', u'image/gif', u'image/jpeg', u'image/png', u'image/tiff', u'image/urf', u'image/x-bitmap', u'image/x-photocd', u'image/x-portable-anymap', u'image/x-portable-bitmap', u'image/x-portable-graymap', u'image/x-portable-pixmap', u'image/x-sgi-rgb', u'image/x-sun-raster', u'image/x-xbitmap', u'image/x-xpixmap', u'image/x-xwindowdump', u'text/css', u'text/html', u'text/plain'], 'finishings-default': 3, 'finishings-supported': [3], 'generated-natural-language-supported': [u'en-us'], 'ipp-versions-supported': [u'1.0', u'1.1', u'2.0', u'2.1'], 'ippget-event-life': 15, 'job-creation-attributes-supported': [u'copies', u'finishings', u'ipp-attribute-fidelity', u'job-hold-until', u'job-name', u'job-priority', u'job-sheets', u'media', u'media-col', u'multiple-document-handling', u'number-up', u'output-bin', u'orientation-requested', u'page-ranges', u'print-color-mode', u'print-quality', u'printer-resolution', u'sides'], 'job-hold-until-default': u'no-hold', 'job-hold-until-supported': [u'no-hold', u'indefinite', u'day-time', u'evening', u'night', u'second-shift', u'third-shift', u'weekend'], 'job-ids-supported': True, 'job-k-limit': 0, 'job-k-octets-supported': (0, 470914416), 'job-page-limit': 0, 'job-priority-default': 50, 'job-priority-supported': [100], 'job-quota-period': 0, 'job-settable-attributes-supported': [u'copies', u'finishings', u'job-hold-until', u'job-name', u'job-priority', u'media', u'media-col', u'multiple-document-handling', u'number-up', u'output-bin', u'orientation-requested', u'page-ranges', u'print-color-mode', u'print-quality', u'printer-resolution', u'sides'], 'job-sheets-default': (u'none', u'none'), 'job-sheets-supported': [u'none', u'classified', u'confidential', u'form', u'secret', u'standard', u'topsecret', u'unclassified'], 'jpeg-k-octets-supported': (0, 470914416), 'jpeg-x-dimension-supported': (0, 65535), 'jpeg-y-dimension-supported': (1, 65535), 'marker-change-time': 0, 'media-bottom-margin-supported': [423], 'media-col-default': u'(unknown IPP value tag 0x34)', 'media-col-supported': [u'media-bottom-margin', u'media-left-margin', u'media-right-margin', u'media-size', u'media-source', u'media-top-margin', u'media-type'], 'media-default': u'iso_a4_210x297mm', 'media-left-margin-supported': [423], 'media-right-margin-supported': [423],

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  • Second Day of Data Integration Track at OpenWorld 2012

    - by Doug Reid
    0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Our second day at OpenWorld and the Data Integration Team was very active with customer meetings, product updates, product demonstrations, sessions, plus much more.  If the volume of traffic by our demo pods is any indicator, this is a record year for attendance at OpenWorld.  The DIS team have had tremendous number of people stop by our demo pods to learn about the latest product releases or to speak to one of our product managers.    For Oracle GoldenGate, there has been a great deal of interest in Integrated Capture and the  Oracle GoldenGate Monitor plug-in for Enterprise Manager.  Our customer panels this year have been very well attended and on Tuesday we held the “Real World Operational Reporting with Oracle GoldenGate Customer Panel”. On this panel this year we had Michael Wells from Raymond James, Joy Mathew and Venki Govindarajan from Comcast, and Serkan Karatas from Turk Telekom. Our panelists have a great mix of experiences and all are passionate about using Oracle Data Integration products to solve very complex use cases. Each panelist was given a ten minute to overview their use of our product, followed by a barrage of questions from the audience. Michael Wells spoke about using Oracle GoldenGate for heterogeneous real time replication from HP (Tandem) NonStop to SQL Server and emphasized the need for using standard naming conventions for when customers configure GoldenGate, as the practices is immensely helpful when debugging a problem. Joy Mathew and Venkat Govindarajan from Comcast described how they have used GoldenGate for over a decade and their experiences of using the product for replicating data from HP nonstop to Terdata. Serkan Karatas from Turk Telekom dove into using Oracle GoldenGate and the value of archiving data in extremely large databases, which in Turk Telekoms case resulted in a 1 month ROI for the entire project. Thanks again to our panelist and audience participants for making the session interactive and informative.  For Wednesday we have a number of sessions available to attendees plus two hands-on labs, which I have listed below.   If you are unable to attend our hands-on lab for Oracle GoldenGate Veridata, it is available online at youtube.com. Sessions  11:45 AM - 12:45 PM Best Practices for High Availability with Oracle GoldenGate on Oracle Exadata -Moscone South - 102 1:15 PM - 2:15 PM Customer Perspectives: Oracle Data Integrator -Marriott Marquis - Golden Gate C3 Oracle GoldenGate Case Study: Real-Time Operational Reporting Deployment at Oracle -Moscone West - 2003 Data Preparation and Ongoing Governance with the Oracle Enterprise Data Quality Platform -Moscone West - 3000 3:30 PM - 4:30 PM Best Practices for Conflict Detection and Resolution in Oracle GoldenGate for Active/Active -Moscone West - 3000 5:00 PM - 6:00 PM Tuning and Troubleshooting Oracle GoldenGate on Oracle Database -Moscone South - 102 0 false 18 pt 18 pt 0 0 false false false /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Hands-on Labs 10:15 AM - 11:15 AM Introduction to Oracle GoldenGate Veridata Marriott Marquis - Salon 1/2 11:45 AM - 12:45 PM Oracle Data Integrator and Oracle SOA Suite: Hands-on Lab -Marriott Marquis - Salon 1/2 If you are at OpenWorld please join us in these sessions. For a full review of data integration track at OpenWorld please see our Focus-On Document.

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  • Gamification = -10#/3mo

    - by erikanollwebb
    One of the purposes of gamification of anything is to see if you can modify the behavior of the user. In the enterprise, that might mean getting sales people to enter more information into a CRM system, encouraging employees to update their HR records, motivating people to participate in forums and discussions, or process invoices more quickly.  Wikipedia defines behavior modification as "the traditional term for the use of empirically demonstrated behavior change techniques to increase or decrease the frequency of behaviors, such as altering an individual's behaviors and reactions to stimuli through positive and negative reinforcement of adaptive behavior and/or the reduction of behavior through its extinction, punishment and/or satiation."  Gamification is just a way to modify someone's behavior using game mechanics. And the magic question is always whether it works. So I thought I would present my own little experiment from the last few months.  This spring, I upgraded to a Samsung Galaxy 4.  It's a pretty sweet phone in many ways, but one of the little extras I discovered was a built in app called S Health. S Health is an app that you can use to track calories, weight, exercise and it has a built in pedometer. I looked at it when I got the phone, but assumed you had to turn it on to use it so I didn't look at it much.  But sometime in July, I realized that in fact, it just ran in the background and was quietly tracking my steps, with a goal of 10,000 per day.  10,000 steps per day is this magic number recommended by the Surgeon General and the American Heart Association.  Dr. Oz pushes it as the goal for daily exercise.  It's about 5 miles of walking. I'm generally not the kind of person who always has my phone with me.  I leave it in my purse and pull it out when I need it.  But then I realized that meant I wasn't getting a good measure of my steps.  I decided to do a little experiment, and carry it with me as much as possible for a week.  That's when I discovered the gamification that changed my life over the last 3 months.  When I hit 10,000 steps, the app jingled out a little "success!" tune and I got a badge.  I was hooked.  I started carrying my phone.  I started making sure I had shoes I could walk in with me.  I started walking at lunch time, because I realized how often I sat at my desk for 8-10 hours every day without moving.  I started pestering my husband to walk with me after work because I hadn't hit my 10,000 yet, leading him at one point to say "I'm not as much a slave to that badge as you are!"  I started looking at parking lots differently.  Can't get a space up close?  No worries, just that many steps toward my 10,000.  I even tried to see if there was a second power user level at 15,000 or 20,000 (*sadly, no).  If I was close at the end of the day, I have done laps around my house until I got my badge.  I have walked around the block one more time to get my badge.  I have mentally chastised myself when I forgot to put my phone in my pocket because I don't know how many steps I got.  The badge below I got when my boss and I were in New York City and we walked around the block of our hotel just to watch the badge pop up. There are a bunch of tools out on the market now that have similar ideas for helping you to track your exercise, make it social.  There are apps (my favorite is still Zombies, Run!).  You could buy a FitBit or UP by Jawbone.   Interactive fitness makes the Expresso stationary bike with built in video games.  All designed to help you be more aware of your activity and keep you engaged and motivated.  And the idea is to help you change your behavior. I know someone who would spend extra time and work hard on the Expresso because he had built up strategies for how to kill the most dragons while he was riding to get more points.  When the machine broke down, he didn't ride a different bike because it just wasn't that interesting. But for me, just the simple jingle and badge have been all I needed.  I admit, I still giggle gleefully when I hear the tune sing out from my pocket. After a few weeks, I noticed I had dropped a few pounds.  Not a lot, just 2-3.  But then I was really hooked.  I started making a point both to eat a little less and hit 10,000 steps as much as I could.  I bemoaned that during the floods in Boulder, I wasn't hitting my 10,000 steps.  And now, a few months later, I'm almost 10 lbs lighter. All for 1 badge a day. So yes, simple gamification can increase motivation and engagement.  And that can lead to changes in behavior.  Now the job is to apply that to the enterprise space in a meaningful and engaging way. 

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  • Highlights from the Oracle Customer Experience Summit @ OpenWorld

    - by Richard Lefebvre
    The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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  • Real Time BI in the Real World

    - by tobin.gilman(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";} One of my favorite BI offerings from Oracle is a solution called Oracle Real Time Decisions.  Whenever I mention this product in customer meetings, eyes light up.  There are some fascinating examples of customers using it to up-sell, cross-sell, increase customer retention, and reduce risk in real time, with off the charts return on investment. I plan to share some of those stories in a future blog.  In this post however, I want to share some far more common real time analytics use case scenarios that are being addressed with widely deployed Oracle BI and data integration technologies Not all real time BI applications require continuous learning, predictive modeling, and data mining.  Many simply require the ability to integrate, aggregate, and access information that is current (typically within in few minutes or a few seconds).  The use cases are infinite.  A few I've seen: ·         Purchasing agents need to match demand against available inventory ·         Manufacturing planners need to monitor current parts and material against scheduled build plans ·         Airline agents need to match ticket demand against flight schedules, ·         Human resources managers need to track the status of global hiring requisitions against current headcount authorizations...you get the idea. One way of doing this is to run reports or federated queries directly against transactional systems.  That approach can be viable if you only need to access simple data sets on rare occasions.  High volume and complex queries can quickly bog down performance of mission critical transactional systems.  There is an architecturally simple way of solving the problem, and it's being applied by real companies around the world to solve real needs in real time.    Cbeyond is an Atlanta, GA based  provider of voice, data and mobile business applications delivers.  They deliver real time information to its call center agents  as they are interacting with their customers. The data they need resides in production CRM and other transactional systems, but  instead or reporting directly off the those systems, data is first moved to an operational data store (ODS).  Rather than running data intensive, time consuming, and performance degrading batch ETL routines to populate the ODS, Cbeyond uses Oracle Golden Gate software to incrementally capture and move only the changed records from log files of the transactional systems every few minutes.  There is no impact on transactional system performance, and the information needed by call center representatives is up to date.  Oracle Business Intelligence software presents the information to services reps in a rich, visual, and highly interactive format. Avea is similar to Cbeyond.  They are a telecommunications company who integrates billing and customer information in an ODS that is accessed by their call center agents in real time using Oracle Golden Gate and Oracle Business Intelligence.  They've taken it a step further by using the ODS to feed a data warehouse.  The operational data store provides the current information needed by call center agents during "in flight" customer interactions.  The data warehouse is used for more sophisticated analysis of historical data.  For maximum performance, both the ODS and data warehouse run on the Oracle Exadata Database Machine. These are practical illustrations of companies addressing real time reporting and analysis needs using established business intelligence/data warehousing methodologies and tools common to many IT departments.  If real time BI could benefit your organization, you may be already be closer than you thought to having the pieces in place to solving the problem.    Give us a shout if you are interested in learning more or if you have an interesting use or approach to real-time BI.

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  • EM CLI, diving in and beyond!

    - by Maureen Byrne
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Doing more in less time… Isn’t that what we all strive to do? With this in mind, I put together two screen watches on Oracle Enterprise Manager 12c command line interface, or EM CLI as it is also known. There is a wealth of information on any topic that you choose to read about, from manual pages to coding documents…might I even say blog posts? In our busy lives it is so nice to just sit back with a short video, watch and learn enough to dive in. Doing more in less time, is the essence of EM CLI. It enables you to script fundamental and complex administrative tasks in an elegant way, thanks to the Jython scripting language. Repetitive tasks can be scripted and reused again and again. Sure, a Graphical User Interface provides a more intuitive step by step approach to tasks, and it provides a way of quickly becoming familiar with a product and its many features, and it is definitely the way to go when viewing performance data and historical trending…but for repetitive and complex tasks, scripting is the way to go! Lets us take the everyday task of creating an administrator. Using EM CLI in interactive mode the command could look like this.. emcli>create_user(name='jan.doe', type='EXTERNAL_USER') This command creates an administrator called jan.doe which is an externally authenticated user, possibly LDAP or SSO, defined by the EXTERNAL_USER tag. The create_user procedure takes many arguments; see the documentation for more information. Now, where EM CLI really shines and shows power is in creating multiple users. Regardless of the number, tens or thousands, the effort is the same. With the use of a standard programming construct, a loop, you can place your create_user() procedure within it. Using a loop allows you to iterate through a previously created list, creating new users until the list is complete. Using EM CLI in Script mode, your Jython loop would look something like this… for user in list_of_users:       create_user(name=user, expire=’true’, password=’welcome123’) This Jython code snippet iterates through a previously defined list of names, list_of_users, and iterates through the list, taking each name, user in this case, and creates an administrator sets the password to welcome123, but forces the user to reset it when they first login. This is only one of over four hundred procedures created to expose Oracle Enterprise Manager 12c functionality in a powerful and programmatic way. It is a few months since we released EM CLI with scripting option. We are seeing many users adapt to this fun and powerful way of using Oracle Enterprise Manager 12c. What are the first steps? Watch these screen watches, and dive in. The first screen watch steps you through where and how to download and install and how to run your first few commands. The Second screen watch steps you through a few scripts. Next time, I am going to show you the basic building blocks to writing a Jython script to perform Oracle Enterprise Manager 12c administrative tasks. Join this growing group of EM CLI users…. Dive in! Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

    - by Richard Lefebvre
    Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5.  The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8.  The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9.  Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success.  Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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  • Drive Online Engagement with Intuitive Portals and Websites

    - by kellsey.ruppel
    As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums.  Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points.  The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline.  The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center.  Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well.  However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization.  And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed.  Their interactions online are not known and respected in their dealings in-store.  Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements.  These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users?  You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social   So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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  • How do I organize a GUI application for passing around events and for setting up reads from a shared resource

    - by Savanni D'Gerinel
    My tools involved here are GTK and Haskell. My questions are probably pretty trivial for anyone who has done significant GUI work, but I've been off in the equivalent of CGI applications for my whole career. I'm building an application that displays tabular data, displays the same data in a graph form, and has an edit field for both entering new data and for editing existing data. After asking about sharing resources, I decided that all of the data involved will be stored in an MVar so that every component can just read the current state from the MVar. All of that works, but now it is time for me to rearrange the application so that it can be interactive. With that in mind, I have three widgets: a TextView (for editing), a TreeView (for displaying the data), and a DrawingArea (for displaying the data as a graph). I THINK I need to do two things, and the core of my question is, are these the right things, or is there a better way. Thing the first: All event handlers, those functions that will be called any time a redisplay is needed, need to be written at a high level and then passed into the function that actually constructs the widget to begin with. For instance: drawStatData :: DrawingArea -> MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO () createStatView :: (DrawingArea -> IO ()) -> IO VBox createUI :: MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO HBox createUI storeMVar field = do graphs <- createStatView (\area -> drawStatData area storeMVar field) hbox <- hBoxNew False 10 boxPackStart hbox graphs PackNatural 0 return hbox In this case, createStatView builds up a VBox that contains a DrawingArea to graph the data and potentially other widgets. It attaches drawStatData to the realize and exposeEvent events for the DrawingArea. I would do something similar for the TreeView, but I am not completely sure what since I have not yet done it and what I am thinking of would involve replacing the TreeModel every time the TreeView needs to be updated. My alternative to the above would be... drawStatData :: DrawingArea -> MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO () createStatView :: IO (VBox, DrawingArea) ... but in this case, I would arrange createUI like so: createUI :: MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO HBox createUI storeMVar field = do (graphbox, graph) <- createStatView (\area -> drawStatData area storeMVar field) hbox <- hBoxNew False 10 boxPackStart hbox graphs PackNatural 0 on graph realize (drawStatData graph storeMVar field) on graph exposeEvent (do liftIO $ drawStatData graph storeMVar field return ()) return hbox I'm not sure which is better, but that does lead me to... Thing the second: it will be necessary for me to rig up an event system so that various events can send signals all the way to my widgets. I'm going to need a mediator of some kind to pass events around and to translate application-semantic events to the actual events that my widgets respond to. Is it better for me to pass my addressable widgets up the call stack to the level where the mediator lives, or to pass the mediator down the call stack and have the widgets register directly with it? So, in summary, my two questions: 1) pass widgets up the call stack to a global mediator, or pass the global mediator down and have the widgets register themselves to it? 2) pass my redraw functions to the builders and have the builders attach the redraw functions to the constructed widgets, or pass the constructed widgets back and have a higher level attach the redraw functions (and potentially link some widgets together)? Okay, and... 3) Books or wikis about GUI application architecture, preferably coherent architectures where people aren't arguing about minute details? The application in its current form (displays data but does not write data or allow for much interaction) is available at https://bitbucket.org/savannidgerinel/fitness . You can run the application by going to the root directory and typing runhaskell -isrc src/Main.hs data/ or... cabal build dist/build/fitness/fitness data/ You may need to install libraries, but cabal should tell you which ones.

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  • Social Engagement: One Size Doesn't Fit Anyone

    - by Mike Stiles
    The key to achieving meaningful social engagement is to know who you’re talking to, know what they like, and consistently deliver that kind of material to them. Every magazine for women knows this. When you read the article titles promoted on their covers, there’s no mistaking for whom that magazine is intended. And yet, confusion still reigns at many brands as to exactly whom they want to talk to, what those people want to hear, and what kind of content they should be creating for them. In most instances, the root problem is brands want to be all things to all people. Their target audience…the world! Good luck with that. It’s 2012, the age of aggregation and custom content delivery. To cope with the modern day barrage of information, people have constructed technological filters so that content they regard as being “for them” is mostly what gets through. Even if your brand is for men and women, young and old, you may want to consider social properties that divide men from women, and young from old. Yes, a man might find something in a women’s magazine that interests him. But that doesn’t mean he’s going to subscribe to it, or buy even one issue. In fact he’ll probably never see the article he’d otherwise be interested in, because in his mind, “This isn’t for me.” It wasn’t packaged for him. News Flash: men and women are different. So it’s a tall order to craft your Facebook Page or Twitter handle to simultaneously exude the motivators for both. The Harris Interactive study “2012 Connecting and Communicating Online: State of Social Media” sheds light on the differing social behaviors and drivers. -65% of women (vs. 59% of men) stay glued to social because they don’t want to miss anything. -25% of women check social when they wake up, before they check email. Only 18% of men check social before e-mail. -95% of women surveyed belong to Facebook vs. 86% of men. -67% of women log in to Facebook once a day or more vs. 54% of men. -Conventional wisdom is Pinterest is mostly a woman-thing, right? That may be true for viewing, but not true for sharing. Men are actually more likely to share on Pinterest than women, 23% to 10%. -The sharing divide extends to YouTube. 68% of women use it mainly for consumption, as opposed to 52% of men. -Women are as likely to have a Twitter account as men, but they’re much less likely to check it often. 54% of women check it once a week compared to 2/3 of men. Obviously, there are some takeaways from this depending on your target. Women don’t want to miss out on anything, so serialized content might be a good idea, right? Promotional posts that lead to a big payoff could keep them hooked. Posts for women might be better served first thing in the morning. If sharing is your goal, maybe male-targeted content is more likely to get those desired shares. And maybe Twitter is a better place to aim your male-targeted content than Facebook. Some grocery stores started experimenting with male-only aisles. The results have been impressive. Why? Because while it’s true men were finding those same items in the store just fine before, now something has been created just for them. They have a place in the store where they belong. Each brand’s strategy and targets are going to differ. The point is…know who you’re talking to, know how they behave, know what they like, and deliver content using any number of social relationship management targeting tools that meets their expectations. If, however, you’re committed to a one-size-fits-all, “our content is for everybody” strategy (or even worse, a “this is what we want to put out and we expect everybody to love it” strategy), your content will miss the mark for more often than it hits. @mikestilesPhoto via stock.schng

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  • Guide to reduce TFS database growth using the Test Attachment Cleaner

    - by terje
    Recently there has been several reports on TFS databases growing too fast and growing too big.  Notable this has been observed when one has started to use more features of the Testing system.  Also, the TFS 2010 handles test results differently from TFS 2008, and this leads to more data stored in the TFS databases. As a consequence of this there has been released some tools to remove unneeded data in the database, and also some fixes to correct for bugs which has been found and corrected during this process.  Further some preventive practices and maintenance rules should be adopted. A lot of people have blogged about this, among these are: Anu’s very important blog post here describes both the problem and solutions to handle it.  She describes both the Test Attachment Cleaner tool, and also some QFE/CU releases to fix some underlying bugs which prevented the tool from being fully effective. Brian Harry’s blog post here describes the problem too This forum thread describes the problem with some solution hints. Ravi Shanker’s blog post here describes best practices on solving this (TBP) Grant Holidays blogpost here describes strategies to use the Test Attachment Cleaner both to detect space problems and how to rectify them.   The problem can be divided into the following areas: Publishing of test results from builds Publishing of manual test results and their attachments in particular Publishing of deployment binaries for use during a test run Bugs in SQL server preventing total cleanup of data (All the published data above is published into the TFS database as attachments.) The test results will include all data being collected during the run.  Some of this data can grow rather large, like IntelliTrace logs and video recordings.   Also the pushing of binaries which happen for automated test runs, including tests run during a build using code coverage which will include all the files in the deployment folder, contributes a lot to the size of the attached data.   In order to handle this systematically, I have set up a 3-stage process: Find out if you have a database space issue Set up your TFS server to minimize potential database issues If you have the “problem”, clean up the database and otherwise keep it clean   Analyze the data Are your database( s) growing ?  Are unused test results growing out of proportion ? To find out about this you need to query your TFS database for some of the information, and use the Test Attachment Cleaner (TAC) to obtain some  more detailed information. If you don’t have too many databases you can use the SQL Server reports from within the Management Studio to analyze the database and table sizes. Or, you can use a set of queries . I find queries often faster to use because I can tweak them the way I want them.  But be aware that these queries are non-documented and non-supported and may change when the product team wants to change them. If you have multiple Project Collections, find out which might have problems: (Disclaimer: The queries below work on TFS 2010. They will not work on Dev-11, since the table structure have been changed.  I will try to update them for Dev-11 when it is released.) Open a SQL Management Studio session onto the SQL Server where you have your TFS Databases. Use the query below to find the Project Collection databases and their sizes, in descending size order.  use master select DB_NAME(database_id) AS DBName, (size/128) SizeInMB FROM sys.master_files where type=0 and substring(db_name(database_id),1,4)='Tfs_' and DB_NAME(database_id)<>'Tfs_Configuration' order by size desc Doing this on one of our SQL servers gives the following results: It is pretty easy to see on which collection to start the work   Find out which tables are possibly too large Keep a special watch out for the Tfs_Attachment table. Use the script at the bottom of Grant’s blog to find the table sizes in descending size order. In our case we got this result: From Grant’s blog we learnt that the tbl_Content is in the Version Control category, so the major only big issue we have here is the tbl_AttachmentContent.   Find out which team projects have possibly too large attachments In order to use the TAC to find and eventually delete attachment data we need to find out which team projects have these attachments. The team project is a required parameter to the TAC. Use the following query to find this, replace the collection database name with whatever applies in your case:   use Tfs_DefaultCollection select p.projectname, sum(a.compressedlength)/1024/1024 as sizeInMB from dbo.tbl_Attachment as a inner join tbl_testrun as tr on a.testrunid=tr.testrunid inner join tbl_project as p on p.projectid=tr.projectid group by p.projectname order by sum(a.compressedlength) desc In our case we got this result (had to remove some names), out of more than 100 team projects accumulated over quite some years: As can be seen here it is pretty obvious the “Byggtjeneste – Projects” are the main team project to take care of, with the ones on lines 2-4 as the next ones.  Check which attachment types takes up the most space It can be nice to know which attachment types takes up the space, so run the following query: use Tfs_DefaultCollection select a.attachmenttype, sum(a.compressedlength)/1024/1024 as sizeInMB from dbo.tbl_Attachment as a inner join tbl_testrun as tr on a.testrunid=tr.testrunid inner join tbl_project as p on p.projectid=tr.projectid group by a.attachmenttype order by sum(a.compressedlength) desc We then got this result: From this it is pretty obvious that the problem here is the binary files, as also mentioned in Anu’s blog. Check which file types, by their extension, takes up the most space Run the following query use Tfs_DefaultCollection select SUBSTRING(filename,len(filename)-CHARINDEX('.',REVERSE(filename))+2,999)as Extension, sum(compressedlength)/1024 as SizeInKB from tbl_Attachment group by SUBSTRING(filename,len(filename)-CHARINDEX('.',REVERSE(filename))+2,999) order by sum(compressedlength) desc This gives a result like this:   Now you should have collected enough information to tell you what to do – if you got to do something, and some of the information you need in order to set up your TAC settings file, both for a cleanup and for scheduled maintenance later.    Get your TFS server and environment properly set up Even if you have got the problem or if have yet not got the problem, you should ensure the TFS server is set up so that the risk of getting into this problem is minimized.  To ensure this you should install the following set of updates and components. The assumption is that your TFS Server is at SP1 level. Install the QFE for KB2608743 – which also contains detailed instructions on its use, download from here. The QFE changes the default settings to not upload deployed binaries, which are used in automated test runs. Binaries will still be uploaded if: Code coverage is enabled in the test settings. You change the UploadDeploymentItem to true in the testsettings file. Be aware that this might be reset back to false by another user which haven't installed this QFE. The hotfix should be installed to The build servers (the build agents) The machine hosting the Test Controller Local development computers (Visual Studio) Local test computers (MTM) It is not required to install it to the TFS Server, test agents or the build controller – it has no effect on these programs. If you use the SQL Server 2008 R2 you should also install the CU 10 (or later).  This CU fixes a potential problem of hanging “ghost” files.  This seems to happen only in certain trigger situations, but to ensure it doesn’t bite you, it is better to make sure this CU is installed. There is no such CU for SQL Server 2008 pre-R2 Work around:  If you suspect hanging ghost files, they can be – with some mental effort, deduced from the ghost counters using the following SQL query: use master SELECT DB_NAME(database_id) as 'database',OBJECT_NAME(object_id) as 'objectname', index_type_desc,ghost_record_count,version_ghost_record_count,record_count,avg_record_size_in_bytes FROM sys.dm_db_index_physical_stats (DB_ID(N'<DatabaseName>'), OBJECT_ID(N'<TableName>'), NULL, NULL , 'DETAILED') The problem is a stalled ghost cleanup process.  Restarting the SQL server after having stopped all components that depends on it, like the TFS Server and SPS services – that is all applications that connect to the SQL server. Then restart the SQL server, and finally start up all dependent processes again.  (I would guess a complete server reboot would do the trick too.) After this the ghost cleanup process will run properly again. The fix will come in the next CU cycle for SQL Server R2 SP1.  The R2 pre-SP1 and R2 SP1 have separate maintenance cycles, and are maintained individually. Each have its own set of CU’s. When it comes I will add the link here to that CU. The "hanging ghost file” issue came up after one have run the TAC, and deleted enourmes amount of data.  The SQL Server can get into this hanging state (without the QFE) in certain cases due to this. And of course, install and set up the Test Attachment Cleaner command line power tool.  This should be done following some guidelines from Ravi Shanker: “When you run TAC, ensure that you are deleting small chunks of data at regular intervals (say run TAC every night at 3AM to delete data that is between age 730 to 731 days) – this will ensure that small amounts of data are being deleted and SQL ghosted record cleanup can catch up with the number of deletes performed. “ This rule minimizes the risk of the ghosted hang problem to occur, and further makes it easier for the SQL server ghosting process to work smoothly. “Run DBCC SHRINKDB post the ghosted records are cleaned up to physically reclaim the space on the file system” This is the last step in a 3 step process of removing SQL server data. First they are logically deleted. Then they are cleaned out by the ghosting process, and finally removed using the shrinkdb command. Cleaning out the attachments The TAC is run from the command line using a set of parameters and controlled by a settingsfile.  The parameters point out a server uri including the team project collection and also point at a specific team project. So in order to run this for multiple team projects regularly one has to set up a script to run the TAC multiple times, once for each team project.  When you install the TAC there is a very useful readme file in the same directory. When the deployment binaries are published to the TFS server, ALL items are published up from the deployment folder. That often means much more files than you would assume are necessary. This is a brute force technique. It works, but you need to take care when cleaning up. Grant has shown how their settings file looks in his blog post, removing all attachments older than 180 days , as long as there are no active workitems connected to them. This setting can be useful to clean out all items, both in a clean-up once operation, and in a general There are two scenarios we need to consider: Cleaning up an existing overgrown database Maintaining a server to avoid an overgrown database using scheduled TAC   1. Cleaning up a database which has grown too big due to these attachments. This job is a “Once” job.  We do this once and then move on to make sure it won’t happen again, by taking the actions in 2) below.  In this scenario you should only consider the large files. Your goal should be to simply reduce the size, and don’t bother about  the smaller stuff. That can be left a scheduled TAC cleanup ( 2 below). Here you can use a very general settings file, and just remove the large attachments, or you can choose to remove any old items.  Grant’s settings file is an example of the last one.  A settings file to remove only large attachments could look like this: <!-- Scenario : Remove large files --> <DeletionCriteria> <TestRun /> <Attachment> <SizeInMB GreaterThan="10" /> </Attachment> </DeletionCriteria> Or like this: If you want only to remove dll’s and pdb’s about that size, add an Extensions-section.  Without that section, all extensions will be deleted. <!-- Scenario : Remove large files of type dll's and pdb's --> <DeletionCriteria> <TestRun /> <Attachment> <SizeInMB GreaterThan="10" /> <Extensions> <Include value="dll" /> <Include value="pdb" /> </Extensions> </Attachment> </DeletionCriteria> Before you start up your scheduled maintenance, you should clear out all older items. 2. Scheduled maintenance using the TAC If you run a schedule every night, and remove old items, and also remove them in small batches.  It is important to run this often, like every night, in order to keep the number of deleted items low. That way the SQL ghost process works better. One approach could be to delete all items older than some number of days, let’s say 180 days. This could be combined with restricting it to keep attachments with active or resolved bugs.  Doing this every night ensures that only small amounts of data is deleted. <!-- Scenario : Remove old items except if they have active or resolved bugs --> <DeletionCriteria> <TestRun> <AgeInDays OlderThan="180" /> </TestRun> <Attachment /> <LinkedBugs> <Exclude state="Active" /> <Exclude state="Resolved"/> </LinkedBugs> </DeletionCriteria> In my experience there are projects which are left with active or resolved workitems, akthough no further work is done.  It can be wise to have a cleanup process with no restrictions on linked bugs at all. Note that you then have to remove the whole LinkedBugs section. A approach which could work better here is to do a two step approach, use the schedule above to with no LinkedBugs as a sweeper cleaning task taking away all data older than you could care about.  Then have another scheduled TAC task to take out more specifically attachments that you are not likely to use. This task could be much more specific, and based on your analysis clean out what you know is troublesome data. <!-- Scenario : Remove specific files early --> <DeletionCriteria> <TestRun > <AgeInDays OlderThan="30" /> </TestRun> <Attachment> <SizeInMB GreaterThan="10" /> <Extensions> <Include value="iTrace"/> <Include value="dll"/> <Include value="pdb"/> <Include value="wmv"/> </Extensions> </Attachment> <LinkedBugs> <Exclude state="Active" /> <Exclude state="Resolved" /> </LinkedBugs> </DeletionCriteria> The readme document for the TAC says that it recognizes “internal” extensions, but it does recognize any extension. To run the tool do the following command: tcmpt attachmentcleanup /collection:your_tfs_collection_url /teamproject:your_team_project /settingsfile:path_to_settingsfile /outputfile:%temp%/teamproject.tcmpt.log /mode:delete   Shrinking the database You could run a shrink database command after the TAC has run in cases where there are a lot of data being deleted.  In this case you SHOULD do it, to free up all that space.  But, after the shrink operation you should do a rebuild indexes, since the shrink operation will leave the database in a very fragmented state, which will reduce performance. Note that you need to rebuild indexes, reorganizing is not enough. For smaller amounts of data you should NOT shrink the database, since the data will be reused by the SQL server when it need to add more records.  In fact, it is regarded as a bad practice to shrink the database regularly.  So on a daily maintenance schedule you should NOT shrink the database. To shrink the database you do a DBCC SHRINKDATABASE command, and then follow up with a DBCC INDEXDEFRAG afterwards.  I find the easiest way to do this is to create a SQL Maintenance plan including the Shrink Database Task and the Rebuild Index Task and just execute it when you need to do this.

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  • Unable to connect to Samba printer

    - by user127236
    I have a headless Ubuntu 12.04 server for files and printers. It shares files via Samba just fine. However, the HP PSC-750xi connected to the server via USB is not accessible from my Ubuntu 12.04 laptop. I can browse for it in the Printing control panel, but any attempt to authenticate my ID to the printer with my user credentials results in the error "This print share is not accessible". I have included the Samba smb.conf file below. Any help appreciated. Thanks... JGB # # Sample configuration file for the Samba suite for Debian GNU/Linux. # # # This is the main Samba configuration file. You should read the # smb.conf(5) manual page in order to understand the options listed # here. Samba has a huge number of configurable options most of which # are not shown in this example # # Some options that are often worth tuning have been included as # commented-out examples in this file. # - When such options are commented with ";", the proposed setting # differs from the default Samba behaviour # - When commented with "#", the proposed setting is the default # behaviour of Samba but the option is considered important # enough to be mentioned here # # NOTE: Whenever you modify this file you should run the command # "testparm" to check that you have not made any basic syntactic # errors. # A well-established practice is to name the original file # "smb.conf.master" and create the "real" config file with # testparm -s smb.conf.master >smb.conf # This minimizes the size of the really used smb.conf file # which, according to the Samba Team, impacts performance # However, use this with caution if your smb.conf file contains nested # "include" statements. See Debian bug #483187 for a case # where using a master file is not a good idea. # #======================= Global Settings ======================= [global] log file = /var/log/samba/log.%m passwd chat = *Enter\snew\s*\spassword:* %n\n *Retype\snew\s*\spassword:* %n\n *password\supdated\ssuccessfully* . obey pam restrictions = yes map to guest = bad user encrypt passwords = true passwd program = /usr/bin/passwd %u passdb backend = tdbsam dns proxy = no writeable = yes server string = %h server (Samba, Ubuntu) unix password sync = yes workgroup = WORKGROUP syslog = 0 panic action = /usr/share/samba/panic-action %d usershare allow guests = yes max log size = 1000 pam password change = yes ## Browsing/Identification ### # Change this to the workgroup/NT-domain name your Samba server will part of # server string is the equivalent of the NT Description field # Windows Internet Name Serving Support Section: # WINS Support - Tells the NMBD component of Samba to enable its WINS Server # wins support = no # WINS Server - Tells the NMBD components of Samba to be a WINS Client # Note: Samba can be either a WINS Server, or a WINS Client, but NOT both ; wins server = w.x.y.z # This will prevent nmbd to search for NetBIOS names through DNS. # What naming service and in what order should we use to resolve host names # to IP addresses ; name resolve order = lmhosts host wins bcast #### Networking #### # The specific set of interfaces / networks to bind to # This can be either the interface name or an IP address/netmask; # interface names are normally preferred ; interfaces = 127.0.0.0/8 eth0 # Only bind to the named interfaces and/or networks; you must use the # 'interfaces' option above to use this. # It is recommended that you enable this feature if your Samba machine is # not protected by a firewall or is a firewall itself. However, this # option cannot handle dynamic or non-broadcast interfaces correctly. ; bind interfaces only = yes #### Debugging/Accounting #### # This tells Samba to use a separate log file for each machine # that connects # Cap the size of the individual log files (in KiB). # If you want Samba to only log through syslog then set the following # parameter to 'yes'. # syslog only = no # We want Samba to log a minimum amount of information to syslog. Everything # should go to /var/log/samba/log.{smbd,nmbd} instead. If you want to log # through syslog you should set the following parameter to something higher. # Do something sensible when Samba crashes: mail the admin a backtrace ####### Authentication ####### # "security = user" is always a good idea. This will require a Unix account # in this server for every user accessing the server. See # /usr/share/doc/samba-doc/htmldocs/Samba3-HOWTO/ServerType.html # in the samba-doc package for details. # security = user # You may wish to use password encryption. See the section on # 'encrypt passwords' in the smb.conf(5) manpage before enabling. # If you are using encrypted passwords, Samba will need to know what # password database type you are using. # This boolean parameter controls whether Samba attempts to sync the Unix # password with the SMB password when the encrypted SMB password in the # passdb is changed. # For Unix password sync to work on a Debian GNU/Linux system, the following # parameters must be set (thanks to Ian Kahan <<[email protected]> for # sending the correct chat script for the passwd program in Debian Sarge). # This boolean controls whether PAM will be used for password changes # when requested by an SMB client instead of the program listed in # 'passwd program'. The default is 'no'. # This option controls how unsuccessful authentication attempts are mapped # to anonymous connections ########## Domains ########### # Is this machine able to authenticate users. Both PDC and BDC # must have this setting enabled. If you are the BDC you must # change the 'domain master' setting to no # ; domain logons = yes # # The following setting only takes effect if 'domain logons' is set # It specifies the location of the user's profile directory # from the client point of view) # The following required a [profiles] share to be setup on the # samba server (see below) ; logon path = \\%N\profiles\%U # Another common choice is storing the profile in the user's home directory # (this is Samba's default) # logon path = \\%N\%U\profile # The following setting only takes effect if 'domain logons' is set # It specifies the location of a user's home directory (from the client # point of view) ; logon drive = H: # logon home = \\%N\%U # The following setting only takes effect if 'domain logons' is set # It specifies the script to run during logon. The script must be stored # in the [netlogon] share # NOTE: Must be store in 'DOS' file format convention ; logon script = logon.cmd # This allows Unix users to be created on the domain controller via the SAMR # RPC pipe. The example command creates a user account with a disabled Unix # password; please adapt to your needs ; add user script = /usr/sbin/adduser --quiet --disabled-password --gecos "" %u # This allows machine accounts to be created on the domain controller via the # SAMR RPC pipe. # The following assumes a "machines" group exists on the system ; add machine script = /usr/sbin/useradd -g machines -c "%u machine account" -d /var/lib/samba -s /bin/false %u # This allows Unix groups to be created on the domain controller via the SAMR # RPC pipe. ; add group script = /usr/sbin/addgroup --force-badname %g ########## Printing ########## # If you want to automatically load your printer list rather # than setting them up individually then you'll need this # load printers = yes # lpr(ng) printing. You may wish to override the location of the # printcap file ; printing = bsd ; printcap name = /etc/printcap # CUPS printing. See also the cupsaddsmb(8) manpage in the # cupsys-client package. ; printing = cups ; printcap name = cups ############ Misc ############ # Using the following line enables you to customise your configuration # on a per machine basis. The %m gets replaced with the netbios name # of the machine that is connecting ; include = /home/samba/etc/smb.conf.%m # Most people will find that this option gives better performance. # See smb.conf(5) and /usr/share/doc/samba-doc/htmldocs/Samba3-HOWTO/speed.html # for details # You may want to add the following on a Linux system: # SO_RCVBUF=8192 SO_SNDBUF=8192 # socket options = TCP_NODELAY # The following parameter is useful only if you have the linpopup package # installed. The samba maintainer and the linpopup maintainer are # working to ease installation and configuration of linpopup and samba. ; message command = /bin/sh -c '/usr/bin/linpopup "%f" "%m" %s; rm %s' & # Domain Master specifies Samba to be the Domain Master Browser. If this # machine will be configured as a BDC (a secondary logon server), you # must set this to 'no'; otherwise, the default behavior is recommended. # domain master = auto # Some defaults for winbind (make sure you're not using the ranges # for something else.) ; idmap uid = 10000-20000 ; idmap gid = 10000-20000 ; template shell = /bin/bash # The following was the default behaviour in sarge, # but samba upstream reverted the default because it might induce # performance issues in large organizations. # See Debian bug #368251 for some of the consequences of *not* # having this setting and smb.conf(5) for details. ; winbind enum groups = yes ; winbind enum users = yes # Setup usershare options to enable non-root users to share folders # with the net usershare command. # Maximum number of usershare. 0 (default) means that usershare is disabled. ; usershare max shares = 100 # Allow users who've been granted usershare privileges to create # public shares, not just authenticated ones #======================= Share Definitions ======================= # Un-comment the following (and tweak the other settings below to suit) # to enable the default home directory shares. This will share each # user's home director as \\server\username ;[homes] ; comment = Home Directories ; browseable = no # By default, the home directories are exported read-only. Change the # next parameter to 'no' if you want to be able to write to them. ; read only = yes # File creation mask is set to 0700 for security reasons. If you want to # create files with group=rw permissions, set next parameter to 0775. ; create mask = 0700 # Directory creation mask is set to 0700 for security reasons. If you want to # create dirs. with group=rw permissions, set next parameter to 0775. ; directory mask = 0700 # By default, \\server\username shares can be connected to by anyone # with access to the samba server. Un-comment the following parameter # to make sure that only "username" can connect to \\server\username # The following parameter makes sure that only "username" can connect # # This might need tweaking when using external authentication schemes ; valid users = %S # Un-comment the following and create the netlogon directory for Domain Logons # (you need to configure Samba to act as a domain controller too.) ;[netlogon] ; comment = Network Logon Service ; path = /home/samba/netlogon ; guest ok = yes ; read only = yes # Un-comment the following and create the profiles directory to store # users profiles (see the "logon path" option above) # (you need to configure Samba to act as a domain controller too.) # The path below should be writable by all users so that their # profile directory may be created the first time they log on ;[profiles] ; comment = Users profiles ; path = /home/samba/profiles ; guest ok = no ; browseable = no ; create mask = 0600 ; directory mask = 0700 [printers] comment = All Printers browseable = no path = /var/spool/samba printable = yes guest ok = no read only = yes create mask = 0700 # Windows clients look for this share name as a source of downloadable # printer drivers [print$] comment = Printer Drivers browseable = yes writeable = no path = /var/lib/samba/printers # Uncomment to allow remote administration of Windows print drivers. # You may need to replace 'lpadmin' with the name of the group your # admin users are members of. # Please note that you also need to set appropriate Unix permissions # to the drivers directory for these users to have write rights in it ; write list = root, @lpadmin # A sample share for sharing your CD-ROM with others. ;[cdrom] ; comment = Samba server's CD-ROM ; read only = yes ; locking = no ; path = /cdrom ; guest ok = yes # The next two parameters show how to auto-mount a CD-ROM when the # cdrom share is accesed. For this to work /etc/fstab must contain # an entry like this: # # /dev/scd0 /cdrom iso9660 defaults,noauto,ro,user 0 0 # # The CD-ROM gets unmounted automatically after the connection to the # # If you don't want to use auto-mounting/unmounting make sure the CD # is mounted on /cdrom # ; preexec = /bin/mount /cdrom ; postexec = /bin/umount /cdrom [mediafiles] path = /media/multimedia/

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  • CodePlex Daily Summary for Sunday, June 03, 2012

    CodePlex Daily Summary for Sunday, June 03, 2012Popular ReleasesLiveChat Starter Kit: LCSK v1.5.2: New features: Visitor location (City - Country) from geo-location Pass configuration via javascript for the chat box New visitor identification (no more using the IP address as visitor identification) To update from 1.5.1 Run the /src/1.5.2-sql-updates.txt SQL script to update your database tables. If you have it installed via NuGet, simply update your package and the file will be included so you can run the update script. New installation The easiest way to add LCSK to your app is by...Prime Factorization: Prime Factorization V2: Download the installation package and run it, to install prime factorization on your computer.DNN Content Localization Tools: CLTools v0.4 (Beta4): 3th Beta release for DNN 6.1 and obove Bug corrections : - Copy module work againNTemplates: NTemplates full source code and examples: This release includes the following changes: - NTemplates code. More enhacements and bug fixing. Nested scans seems to be working ok now. New event: ScanStart. Very usuful for calculating totals (see the example) - Examples. 2 new examples on nested scans. One of them very simple I did just for debugging. The other one is a report of invoices grouped by vendor, including totals calculations. Planned Roadmap: - Work on fixing performance bottlenecek: Try to compile the expression...ZXMAK2: Version 2.6.2.3: - add support for ZIP files created on UNIX system; - improve WAV support (fixed PCM24, FLOAT32; added PCM32, FLOAT64); - fix drag-n-drop on modal dialogs; - tape AutoPlay feature (thanks to Woody for algorithm).Net Code Samples: Full WCF Duplex Service Example: Full WCF Duplex Service ExampleKendo UI ASP.NET Sample Applications: Sample Applications (2012-06-01): Sample application(s) demonstrating the use of Kendo UI in ASP.NET applications.Better Explorer: Better Explorer Beta 1: Finally, the first Beta is here! There were a lot of changes, including: Translations into 10 different languages (the translations are not complete and will be updated soon) Conditional Select new tools for managing archives Folder Tools tab new search bar and Search Tab new image editing tools update function many bug fixes, stability fixes, and memory leak fixes other new features as well! Please check it out and if there are any problems, let us know. :) Also, do not forge...myManga: myManga v1.0.0.3: Will include MangaPanda as a default option. ChangeLog Updating from Previous Version: Extract contents of Release - myManga v1.0.0.3.zip to previous version's folder. Replaces: myManga.exe BakaBox.dll CoreMangaClasses.dll Manga.dll Plugins/MangaReader.manga.dll Plugins/MangaFox.manga.dll Plugins/MangaHere.manga.dll Plugins/MangaPanda.manga.dllPlayer Framework by Microsoft: Player Framework for Windows 8 Metro (Preview 3): Player Framework for HTML/JavaScript and XAML/C# Metro Style Applications. Additional DownloadsIIS Smooth Streaming Client SDK for Windows 8 Microsoft PlayReady Client SDK for Metro Style Apps Release notes:Support for Windows 8 Release Preview (released 5/31/12) Advertising support (VAST, MAST, VPAID, & clips) Miscellaneous improvements and bug fixesMicrosoft Ajax Minifier: Microsoft Ajax Minifier 4.54: Fix for issue #18161: pretty-printing CSS @media rule throws an exception due to mismatched Indent/Unindent pair.Silverlight Toolkit: Silverlight 5 Toolkit Source - May 2012: Source code for December 2011 Silverlight 5 Toolkit release.Windows 8 Metro RSS Reader: RSS Reader release 6: Changed background and foreground colors Used VariableSizeGrid layout to wrap blog posts with images Sort items with Images first, text-only last Enabled Caching to improve navigation between framesJson.NET: Json.NET 4.5 Release 6: New feature - Added IgnoreDataMemberAttribute support New feature - Added GetResolvedPropertyName to DefaultContractResolver New feature - Added CheckAdditionalContent to JsonSerializer Change - Metro build now always uses late bound reflection Change - JsonTextReader no longer returns no content after consecutive underlying content read failures Fix - Fixed bad JSON in an array with error handling creating an infinite loop Fix - Fixed deserializing objects with a non-default cons...DotNetNuke® Community Edition CMS: 06.02.00: Major Highlights Fixed issue in the Site Settings when single quotes were being treated as escape characters Fixed issue loading the Mobile Premium Data after upgrading from CE to PE Fixed errors logged when updating folder provider settings Fixed the order of the mobile device capabilities in the Site Redirection Management UI The User Profile page was completely rebuilt. We needed User Profiles to have multiple child pages. This would allow for the most flexibility by still f...????: ????2.0.1: 1、?????。WiX Toolset: WiX v3.6 RC: WiX v3.6 RC (3.6.2928.0) provides feature complete Burn with VS11 support. For more information see Rob's blog post about the release: http://robmensching.com/blog/posts/2012/5/28/WiX-v3.6-Release-Candidate-availableJavascript .NET: Javascript .NET v0.7: SetParameter() reverts to its old behaviour of allowing JavaScript code to add new properties to wrapped C# objects. The behavior added briefly in 0.6 (throws an exception) can be had via the new SetParameterOptions.RejectUnknownProperties. TerminateExecution now uses its isolate to terminate the correct context automatically. Added support for converting all C# integral types, decimal and enums to JavaScript numbers. (Previously only the common types were handled properly.) Bug fixe...Phalanger - The PHP Language Compiler for the .NET Framework: 3.0 (May 2012): Fixes: unserialize() of negative float numbers fix pcre possesive quantifiers and character class containing ()[] array deserilization when the array contains a reference to ISerializable parsing lambda function fix round() reimplemented as it is in PHP to avoid .NET rounding errors filesize bypass for FileInfo.Length bug in Mono New features: Time zones reimplemented, uses Windows/Linux databaseSharePoint Euro 2012 - UEFA European Football Predictor: havivi.euro2012.wsp (1.1): New fetures:Admin enable / disable match Hide/Show Euro 2012 SharePoint lists (3 lists) Installing SharePoint Euro 2012 PredictorSharePoint Euro 2012 Predictor has been developed as a SharePoint Sandbox solution to support SharePoint Online (Office 365) Download the solution havivi.euro2012.wsp from the download page: Downloads Upload this solution to your Site Collection via the solutions area. Click on Activate to make the web parts in the solution available for use in the Site C...New ProjectsAFS.PhonePusherConnectorVX: pusher for phone vxApache: this is the Apache project.Apple: this is the Apple project.CUARTOAZZJL: HURRA!!Designing Windows 8 Applications with C# and XAML: This project hosts the source code used in the example projects for the book, Designing Windows 8 Metro Applications with C# and XAML.Easy Internet: CyberWeb ist ein einfacher Webbrowser für PC Neulinge. Ideal für Leute, die noch keine PC-Erfahrung haben.Easy Outlook Backup: Beschreibung: Easy Outlook Backup ist ein Programm das alle Daten von Outlook sichert. Ideal für Leute, die noch keine PC-Erfahrung haben. Easy Realtime Start: Beschreibung: Easy Realtime Start ist ein Programm das einen Prozess in höchster Priorität startet. Und das ganz bequem Per drag & drop. Ideal für Leute, die aufwendige Programme starten müssen. (zB.: “Blender” Free 3D Designer)eStock: eStock ist ein Verwaltungstool für Elektroniker um Bauteile im "Lager" sowie Projekte zu verwalten. Es bietet eine Möglichkeit festzulegen, um welche Art von Bauteil es sich handelt und wo sich dieses im Lager bzw. Regal befindet. Die Projektverwaltung ermöglicht es, Bauteile einem Projekt hinzuzufügen und eine Bestellliste / Einkaufsliste von Bauteilen, die nicht mehr im Lager vorhanden sind, zu erstellen. FuTTY: FireEgl's PuTTY -- FuTTY! FuTTY is a fork of PuTTY and PuTTYTray.GeometryWorld: To Do...Google: this is the Google project.Google Advance Search: An easy way to create documents search at Google and read your emails and Much moregoogle maps viewer for dynamics crm 2011: Easy google maps viewer for dynamics CRM 2011GPS Status - (GPS tool für GPS-Dongles und Mäuse) - GPS-Empfänger: Mein Programm verbindet sich mit dem externen GPS über einen Com-Port und bietet verschiedene Tools.Harmony Text Editor: Harmony is a ridiculously simple text editor for code and poetry.Hi! Football: .Goal / Objective -> To help friends gather for enjoying watching football together. .How it works -> To basically choose your favorite team, choose one of the matches fetched for his team, our app will generate a list of popular restraunts, cafes where he can watch the chosen match, the user can select one of the generated locations around his area, and create an event inviting his friends to join him and he can also join other friends' events.Java: this is the Java project.LevelUp Serializer: LevelUp Serializer is a small and simple serialize library.It can help developer to serialize and deserialize data more convenient. Feature: - Ease of use - Supports almost all serializer, like Binary、Xml、Soap、Json、DataContract. - Support serialize to file、serialize to stream、deserialize from file、deserialize from stream. - Support Xml encryption. - Support accelerated through the XML the serialization assemble.LFormatConvert: ????Linux???????????????????????,??ffmpeg????Machine QA Manager: Machine QA Manager is intended to save and help trend results from radiation therapy equipment testing. The program will be made as generic as possible from a initial setup to enable it's use for other types of routine testing activities (for example factory equipment) but preconfigured templates for radiation therapy will be supplied for the convenience of people working in that domain.maven-asbuild-plugin: maven-asbuild-plugin incorporates the adobe flash/flex based artifacts like swc or swf into the maven methology.Midnight Peach - C# framework generator for LINQ: C# framework generator for LINQMiku???????: ????????,????????!?????????????,??????????。?????????????????!MIKU????????????,??!????????????、????。 This program used to detect music beat.You can listen to music while press button,and it can display the BPM of the song.Miku will wave to you.MyTestingStudy: my personal testing studyNameless Sprite Editor: Nameless Sprite Editor is a tool used to thoroughly edit the graphics in ALL Game Boy Advance games. [ UNDER CONSTRUCTION ]NeoModulus Business Rules Builder: A windows form application that allows non-programmers to build strict definitions of a business domain. Once the definition is complete the program will build out object oriented C# files and a .net DLL. My test business domain is the open SRD, basically Dungeons and Dragons 3.5 edition.NodeJs: this is the NodeJs projectNoSQL: this is the Nosql project.OmniKassa for NopCommerce: OmniKassa payment module plugin for nopCommerceOn-Line Therapy: testOpen School: This project is about to create an open platform for all the academic institutions, so that they can manage all of their work. Our efforts will be for every kind of institution who are currently struggling with different kind of systems in place which are not collaborating with each other. This project will provide a common platform to all these kind of systems and provide them a better solution which actually works. Oracle: this is the Oracle project.Orchard Web Services: RESTful web services to expose interaction with Orchard content management.Personal Social Network using asp.net mvc and mongodb: FirstRooster is a network platform that let user create their own social network of interest to connect and share with like minded people anywhere.peshop: E-Commerce application , separated by DAl,BLL and Presentation layersPHP: this is the PHP project.Prime Factorization: Factoring trinomials using the ac method can be made easier through the use of Prime Factorization. Prime Factorization is a program that can assist you in the factoring of numbers in Algebra, namely trinomials using the AC Method. It can also find all the factors of any number.PromedioNotas: El programa trata de promediar 3 nostas y mostrar y si pasaba de año o no por medio de un mensajeProyecto Tarea: Este proyecto esta hecho con el objetivo de aprender sobre TFSProyectotarea1: Sotfware de terminal aéreo de Guayaquil, donde se encuentran el nombre de las aerolíneas y las rutas de vuelo a nivel nacional.Python: this is the Python project.Ruby: this is the Ruby project.tedplay: tedplay is your media player of choice for playing Commodore 264 music format files similar to SIDplay. It is basically a stripped down Commodore plus/4 emulator without video output and peripherals based on the SDL build of the Commodore 264 family emulator YAPE. tedplay is released under version 2 of the GNU Generic Public License and can be built for both Windows and Unix or actually any platform that has a C++ compiler and SDL support.test1: This is a test projectwin-x264: A port of the x264-codebase into a VisualStudio-project. Compilation requires Intel-compiler and Yasm.XDA ROM Hub: Xperia 2011 line toolkit.znvicente_cuartoc: Poyecto Vicente Eduardo Zambrano Navarrete??Win7?????: ??????? *.theme ???????(??,??,??,???)。????VSB???*.msstyles??,????????,????????????????????????!????????????,?????????????。???,????????! ?????????,?????????,????????,??????!?????????????,?????????????????,?????????,???Aero??,??????~?????????????!??,?????????theme??,?????????,??????,????,??????。 This program used to create .theme file and the relevant documents (wallpaper, pointer, ICONS, sounds, etc.). As long as you use VSB ready . msstyles files, chosen the icon wallpaper, etc, an...

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  • CodePlex Daily Summary for Friday, March 04, 2011

    CodePlex Daily Summary for Friday, March 04, 2011Popular ReleasesyoutubeFisher: YouTubeFisher v3.0 Beta: Adding support for more video formats including the Super HD (e.g. http://www.youtube.com/watch?v=MrrHs2bnHPA) Minor change related to the video title due to change in YouTube pageSnippet Designer: Snippet Designer 1.3.1: Snippet Designer 1.3.1 for Visual Studio 2010This is a bug fix release. Change logFixed bug where Snippet Designer would fail if you had the most recent Productivity Power Tools installed Fixed bug where "Export as Snippet" was failing in non-english locales Fixed bug where opening a new .snippet file would fail in non-english localesChiave File Encryption: Chiave 1.0: Final Relase for Chave 1.0 Stable: Application for file encryption and decryption using 512 Bit rijndael encyrption algorithm with simple to use UI. Its written in C# and compiled in .Net version 3.5. It incorporates features of Windows 7 like Jumplists, Taskbar progress and Aero Glass. Now with added support to Windows XP! Change Log from 0.9.2 to 1.0: ==================== Added: > Added Icon Overlay for Windows 7 Taskbar Icon. >Added Thumbnail Toolbar buttons to make the navigation easier...AutoLoL: AutoLoL v1.6.3: Fixes some bugs in the previous releaseNetwork Monitor Decryption Expert: NMDecrypt 2.3: The NMDecryption Expert has been updated. In general these changes are: Updated Logging Support for multiple sessions that use the same cert with Session ID resuse. Fixed some bugs with IPv6 traffic and tunneled traffic Updated Version Info Made changes for assignment to Outercurve Foundation See the release blog for more information.DirectQ: Release 1.8.7 (RC1): Release candidate 1 of 1.8.7Chirpy - VS Add In For Handling Js, Css, DotLess, and T4 Files: Margogype Chirpy (ver 2.0): Chirpy loves Americans. Chirpy hates Americanos.ASP.NET: Sprite and Image Optimization Preview 3: The ASP.NET Sprite and Image Optimization framework is designed to decrease the amount of time required to request and display a page from a web server by performing a variety of optimizations on the page’s images. This is the third preview of the feature and works with ASP.NET Web Forms 4, ASP.NET MVC 3, and ASP.NET Web Pages (Razor) projects. The binaries are also available via NuGet: AspNetSprites-Core AspNetSprites-WebFormsControl AspNetSprites-MvcAndRazorHelper It includes the foll...Document.Editor: 2011.9: Whats new for Document.Editor 2011.9: New Templates System New Plug-in System New Replace dialog New reset settings Minor Bug Fix's, improvements and speed upsTortoiseHg: TortoiseHg 2.0: TortoiseHg 2.0 is a complete rewrite of TortoiseHg 1.1, switching from PyGtk to PyQtSandcastle Help File Builder: SHFB v1.9.2.0 Release: This release supports the Sandcastle June 2010 Release (v2.6.10621.1). It includes full support for generating, installing, and removing MS Help Viewer files. This new release is compiled under .NET 4.0, supports Visual Studio 2010 solutions and projects as documentation sources, and adds support for projects targeting the Silverlight Framework. NOTE: The included help file and the online help have not been completely updated to reflect all changes in this release. A refresh will be issue...Network Monitor Open Source Parsers: Microsoft Network Monitor Parsers 3.4.2554: The Network Monitor Parsers packages contain parsers for more than 400 network protocols, including RFC based public protocols and protocols for Microsoft products defined in the Microsoft Open Specifications for Windows and SQL Server. NetworkMonitor_Parsers.msi is the base parser package which defines parsers for commonly used public protocols and protocols for Microsoft Windows. In this release, we have added 4 new protocol parsers and updated 79 existing parsers in the NetworkMonitor_Pa...Image Resizer for Windows: Image Resizer 3 Preview 1: Prepare to have your minds blown. This is the first preview of what will eventually become 39613. There are still a lot of rough edges and plenty of areas still under construction, but for your basic needs, it should be relativly stable. Note: You will need the .NET Framework 4 installed to use this version. Below is a status report of where this release is in terms of the overall goal for version 3. If you're feeling a bit technically ambitious and want to check out some of the features th...JSON Toolkit: JSON Toolkit 1.1: updated GetAllJsonObjects() method and GetAllProperties() methods to JsonObject and Properties propertiesFacebook Graph Toolkit: Facebook Graph Toolkit 1.0: Refer to http://computerbeacon.net for Documentation and Tutorial New features:added FQL support added Expires property to Api object added support for publishing to a user's friend / Facebook Page added support for posting and removing comments on posts added support for adding and removing likes on posts and comments added static methods for Page class added support for Iframe Application Tab of Facebook Page added support for obtaining the user's country, locale and age in If...ASP.NET MVC Project Awesome, jQuery Ajax helpers (controls): 1.7.1: A rich set of helpers (controls) that you can use to build highly responsive and interactive Ajax-enabled Web applications. These helpers include Autocomplete, AjaxDropdown, Lookup, Confirm Dialog, Popup Form, Popup and Pager small improvements for some helpers and AjaxDropdown has Data like the Lookup except it's value gets reset and list refilled if any element from data gets changedManaged Extensibility Framework: MEF 2 Preview 3: This release aims .net 4.0 and Silverlight 4.0. Accordingly, there are two solutions files. The assemblies are named System.ComponentModel.Composition.Codeplex.dll as a way to avoid clashing with the version shipped with the 4th version of the framework. Introduced CompositionOptions to container instantiation CompositionOptions.DisableSilentRejection makes MEF throw an exception on composition errors. Useful for diagnostics Support for open generics Support for attribute-less registr...PHPExcel: PHPExcel 1.7.6 Production: DonationsDonate via PayPal via PayPal. If you want to, we can also add your name / company on our Donation Acknowledgements page. PEAR channelWe now also have a full PEAR channel! Here's how to use it: New installation: pear channel-discover pear.pearplex.net pear install pearplex/PHPExcel Or if you've already installed PHPExcel before: pear upgrade pearplex/PHPExcel The official page can be found at http://pearplex.net. Want to contribute?Please refer the Contribute page.WPF Application Framework (WAF): WPF Application Framework (WAF) 2.0.0.4: Version: 2.0.0.4 (Milestone 4): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Remark The sample applications are using Microsoft’s IoC container MEF. However, the WPF Application Framework (WAF) doesn’t force you to use the same IoC container in your application. You can use ...VidCoder: 0.8.2: Updated auto-naming to handle seconds and frames ranges as well. Deprecated the {chapters} token for auto-naming in favor of {range}. Allowing file drag to preview window and enabling main window shortcut keys to work no matter what window is focused. Added option in config to enable giving custom names to audio tracks. (Note that these names will only show up certain players like iTunes or on the iPod. Players that support custom track names normally may not show them.) Added tooltips ...New Projects.NET Serial To TCP proxy server: serial2tcp written to share your hardware serial ports as TCP port. You can easily turn your physical PC into terminal server. View session input/output or send commands to the physical port. Very useful when automating work with embedded devices. Developed in C#.Amazon SES SMTP: The C# code for a simple SMTP Server that forwards emails to Amazon Simple Email Service, either by acting as a SmartHost behind IIS SMTP Server or as a standalone SMTP server. It can be run in the background as either a Windows Service or a Console/Windows Application Azure Membership, Role, and Profile Providers: Complete ASP.NET solution that uses the Azure Table Storage and Azure Blob storage as a data source for a custom Membership, Role, and Profile providers. Developed in C# on the .NET 4 framework using Azure SDK V1.3. Helps you get up and running with Azure in no time. MIT license.CRM 2011 Code Snippets for Visual Studio: A set of JavaScript and C# code snippets to facilitate common Microsoft Dynamics CRM 2011 development for Visual Studio 2010.DDRMenu: DDRMenu is a templated menu provider for DotNetNuke that can produce any menu style you wish. In particular it comes with templates to upgrade a standard DNNMenu or SolPartMenu to provide true hyperlinks, SEO friendliness and animated transitions.Entity Framework CTP5 Extensions Library: The ADO.NET Entity Framework Extensions library contains a set of utility classes with additional functionality to Entity Framework CTP5.eTrader Pro: An easy-to-use, lightweight and customisable e-commerce solution developed in ASP.NET and SQL Server. Build an online shop in no time. Skin using ASP.NET themes. Localised for English and Spanish with integral CMS, order management and e-marketing tools.euler 12 problem: euler 12 problemeuler 19 problem: euler 19 problemeuler23: euler 23eXed: eXed (eXtended XML editor) is an XSD-based XML editor, i.e. it assumes that you have a working XSD file. The XSD is used to improve your editing experience, provide you with dynamic help, and validation. It is therefore not for those who want to write an XML file from scratch.FIM PowerShell Workflow Activity: The FIM WF Activity for PowerShell makes is easy to use PowerShell inside FIM workflows. The activity is also a good example of using diagnostic tracing inside FIM WF.FremyCompany Math Equation Editor: A WPF Component that can import MathML and LaTeX to be edited in a WYSIWYG word processor. It is intended to allow both visual and computer-comprehensive (formula in programming language) exportation. Scope and functionnalites are intended to be expanded over time.Geenie OS: A New Cosmos OSGeoBot: Monitoring and ControllingiRODS .NET: To be populated laterLicensePlateRecognition: A software for recognizing a car license plate number.LINQ for .NET 2.0: Backport of LINQ and Linq.Dynamic to the .NET Framework 2.0. The sources used to port it are taken from the mono project. http://ftp.novell.com/pub/mono/sources-stable/ It requires Visual Studio 2010 to compile. It won't compile on Visual Studio 2005.mobilestandards: MobileStandards project-creating a web2.0 BannerMy MVC store Implementation: My implementation of MVC music storeOrchard Localization JP: Localizing Project of Orchard. This project is intended to host localizing project to Japanes. Orchard ???????????。 ??????????、???????????????????。 ???????????。Paragon: Expands the basic functionality of the .NET Framework. It takes into consider basic defensive coding practices and reduces the common coding tasks.Project Unity: Research and EUA, spamming across the Halo-AA and Blam Game Engines, developed by Bungie LLC. This Project is NOT endorsed/supported by Bungie, Gearbox, Microsogy Game Studios In any way.Rabbit Framework: A lightweight framework for building dynamic web sites using ASP.NET Web Pages.ScrollableList: Just to make the project looking betterSharePoint Kerberos Buddy: The SharePoint Kerberos Buddy provides an intelligent client application that examines a mixed tier SharePoint environment locating commonly misconfigured Kerberos configuration elements. The application can detect errors on SharePoint, SSAS, SSRS, and on the client.SMI 2.0: This project is the creation of the next generation of the SMI app (previously written in VB6).SPChainGang: SPChainGang is a custom application aimed to simplify scanning, reporting, and fixing broken links in a SharePoint 2007 or SharePoint 2010 farm. SPProperties: SPProperties is a console app (command-line) that allows listing all properties of an SPWeb (property bag) and adding or updating properties. Relates to SharePoint site properties.State Machine DSL: State Machine DSL is extension to Visual Studio 2010 to provide simple and visualized way of programming state machines. It uses T4 Text Templates for code generation.tBrowser: Browser based on the IEuMoveDocType: uMoveDocType attempts to intelligently move your selected Umbraco Doc Type to a new parent.Virtual 8085: Virtual 8085 is a tool which enables students to run programs written in 8085 assembly language on a personal computer instead of a microprocessor kit. Virtual 8085 do not actually simulate the real hardware of Intel 8085, but it interprets the 8085 assembly language programs.WinAppTranslate: WinAppTranslate or WAT, Helps Visual Studio Programmers to translate Windows Applications. It is not based on the framework localization program… and it is a console application to run via VS post builds ????: ??????

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