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• How to manage preventive maintenance planning for external IT support?

  - by code-gijoe

  I am a bit puzzled by the way to handle server upgrade planning for software we maintain on remote sites. This is my case: I work for a software company that has many external clients. We are trying to be more Agile in our development so we plan to release small improvements every quarter and we wish to keep our clients informed of maintenance schedules. Instead of having angry clients that believe there ROI of our support plan is low, we want to be more proactive. Lets say we have 100 machines to take care of, is there some tool to assist me in planing the maintenance with clients? Right now I get a call from a client that is unhappy requesting we upgrade them, that is when we go into panic mode and start making calls. That is when I need to check my calendar, coordinate with the other guys, call a few times, change the date again and again until everyone is happy. Can this be done better?

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• How to customize Windows 7 Explorer Navigation?

  - by Chris

  i would like to customize the left side of my windows explorer. Can someone point me to a tutorial how to do this or maybe even give me a solution? i would like to change it from left (how it looks like right now) to the way it looks on the right side. I have found a few QA's on this page how to remove this or that, but i want to customize it how i like, not only remove something. There also seems to be a tool available but it looks like that it only permits to hide/show navigation entries but not to re-order them. Thanks for any help! chris

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• How to swap ctrl and caps lock using xmodmap

  - by Maruti

  Or any other tool, but I prefer xmodmap. I tried this: remove Lock = Caps_Lock remove Control = Control_L keysym Control_L = Caps_Lock keysym Caps_Lock = Control_L add Lock = Caps_Lock add Control = Control_L I also tried this: xmodmap -e "keycode 66 = Control_L" But neither seem to fully work. Here's the event log for pressing caps lock: KeyPress event, serial 28, synthetic NO, window 0x1a00001, root 0x12d, subw 0x0, time 914826, (679,342), root:(680,362), state 0x12, keycode 66 (keysym 0xffe3, Control_L), same_screen YES, XKeysymToKeycode returns keycode: 37 // 37 is the control key code XLookupString gives 0 bytes: XmbLookupString gives 0 bytes: XFilterEvent returns: False I'm running Ubuntu 10.10 with awesome window manager.

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• How can one select an application to switch to in task switcher with track pad (MacBook Pro, Mac OS

  - by index

  Three finger swipe left/right - Task switcher shows up (a horizontal bar with app symbols). Two finger swipe - highlights an icon and shows app name. ?? - switches to highlighted app. Since the highlighting is independent of the mouse cursor, a click doesn't work here without moving the mouse cursor. But I don't want this (locate mouse cursor, move the extra mile..). Maybe Better Touch Tool allows to configure a click to act as SPACE or RETURN in the task switcher? But how did Apple intend to use this?

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• Intraforest user account merge with Active Directory

  - by Neobyte

  I have a scenario where there is a root domain (RD) and two child domains (CD1 and CD2). Users have accounts on both CD1 and CD2, with identical samAccountNames, names etc, and various applications either use the CD1 or CD2 account for authentication to resources. I need to collapse CD2 into CD1, so I want to merge the accounts together. However ADMT does not allow me this option (merge options are greyed out), I think because it does not support intraforest merge of accounts (although it does not explicitly state this anywhere in the documentation). My question is - what is the easiest way for me to merge these accounts? Ultimately all I really need (I think) is for the SID of CD2\user1 to be added to the SIDHistory of CD1\user1 - is there a tool that supports this? Computer accounts and profiles are not a concern for this scenario. Group migration is unlikely to be an issue either - CD2\user1 is usually granted resource access through membership of a group on CD1.

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• Determine which software product a Microsoft Product Key activates

  - by druciferre

  Without a product key being labelled, is there is any way to identify what Microsoft software product a given product key is meant to activate? Let's say for example I had the product key ABCDE-FGHIJ-KLMNO-PQRST-UVWXY, but I had no clue if was meant for Windows 7 Ultimate, Windows 7 Home Premium, Vista Ultimate, or even Office 2010. Does Microsoft (or anyone for that matter) have any kind of tool that I could paste the key into and get a result that identifies the software product the key is meant for (or at least a good estimate)? Note: I have searched and searched many times on the Internet, but the only results I ever find are how to recover a lost product key by using something like Nirsoft ProduKey. This is not what I am looking for.

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• Microsoft Outlook tips and tricks for improving user experience?

  - by Roee Adler

  I'm one of those heavy Microsoft Outlook users, currently working on the 2007 version. God knows this tool is heavy and may impose problems. I wondered what the Super User crowd has to suggest in order to improve the usage experience. Several suggestions of my own: Always work in cached mode (Tools--Account Settings--Change--Use Cached Exchange Mode) Use Outlook's local archiving capabilities Use Outlook's RSS reader - it's simple and allows offline access to your feeds If you have e-mail subscriptions to magazines, blogs, etc. - create a subdirectory to keep them, and a rule to automatically move them there when they arrive (one rule per subscription, based on the sender e-mail.) You can also share suggestions that require configuration of Exchange Server, for those of us who can make bring them to their IT managers. What are your suggestions? PS: "Use Gmail" is not an accepted answer, some of us don't control what email system we use...

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• Fast Bookmarking In Firefox

  - by Kije

  Making bookmarks in Firefox has become tedious. Can any one point me to a bookmarking extension that works as follows... Decide you want to bookmark a page Left click your way to the target bookmark folder Right the target bookmark folder to get a "Bookmark this page here" option. (It is this "Bookmark this page here" add on that I am looking for) (Edit the book mark title tags etc) Click done Currently you have to: Decide you want to bookmark a page Click on the bookmarks menu pulldown Click on "bookmark this page" Click on the "folder" pulldown Click on "Bookmarks tool bar" or "Bookmarks menu" Left click your way to the target bookmark folder (in a teeny window that that doesn't move the focus as you expand folders) (Edit the book mark title tags etc) Click "Done" That would be four (or five) steps to replace the seven (or eight) steps to make a bookmark in an existing folder. @Chris I assume you are referring me to "Read It Later" http://www.ideashower.com/ideas/launched/read-it-later/ I'll take a look.

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• Windows software to copy from/to image/disk/partition with offset&compression

  - by Alex131089

  I tried to put everything in the title : I'm looking for a software that is able : to work with image (raw file), partition & whole disk, without distinction to copy whole image or only selected part (let's say .. from 0 to end of last partition, excluding free space for example ; or with start + offset/end system) to handle compression (at least gzip) You recognized, I'm looking for a "dd | gzip" utility with GUI on Windows. The closest tool I found so far is http://www.dubaron.com/diskimage/ but it's a bit old and don't have compression support. Any idea ?

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• Script or Utility to convert .nab to .csv without importing double entries in Outlook.

  - by Chris

  Currently our environment is migrating from Groupwise 7 to Outlook 2003 and we have multiple users with mission critical outside contacts in their frequent contacts that will have to be imported in Outlook. Currently our only solution is to export GW contacts to a .nab, import to excel to scrub out the contacts in our own domain (to avoid double entry) and convert to .csv. This current solution will require a lot of man hours for hand holding because most of our users are not technically savvy AT ALL and are frankly too busy to do this themselves. Anyone know of any kind of tool or script to assist with this?

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• How to rename folder? Folder in use [closed]

  - by Colonel Panic

  Possible Duplicate: Deleting folders give access denied error message on Windows 7, although I am administrator I am trying to rename a folder, but apparently it is in use. I don't think it is. I'd like to rename my folder. How can I do that? This happens regularly, and at random, particularly in my music folder. I'd like to know the cause and fix that. Rather than workaround with some special tool whenever I want to rename a file.

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• Logging with Resource Monitor?

  - by Jay White

  I am having sudden spikes in disk read activity, which can tie up my system for a few seconds at a time. I would like to figure out the cause of this before I set my machine to go live. With Performance Monitor I know I can log activity, but this does not show me individual processes that cause a spike. Resource Monitor allows me to see processes, but I have no way to keep logs. It seems unless I have Resource Monitor open at the time of a spike, I will not be able to identify the process causing the spike. Can someone suggest a way to log with Resource Monitor, or an alternative tool that can?

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• Multi monitor windows positioning problem

  - by Peter Stegnar

  I need a good multi monitor tool mainly to gain control over the windows positioning. I have problem that closed window/application remembers at which monitors it was (closed). I have disconnect this monitor (this is often LCD TV) I have problem with this "remembering" windows/applications that was closed in LCD TV are out of sight when LCD TV is disconnected. What is the best practice to deal with this problem other that that not to close windows on this monitor)? Are there any good multi-monitor software to deal with this?

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• Use xrandr to set the absolute position of the screen?

  - by Eli

  I am running XFCE on Fedora 15. I use xrandr to set the secondary display (HDMI-0) to be to the right of the primary (DVI-0), however it is always at the top-right. Is it possible to set the absolute position of the display (e.g. DVI-0 at 0,0 and HDMI-0 at 1920,56), or even set the display to be at the bottom-right? I cannot modify the Xorg.conf, which would be the easy way, as that would mean generating an Xorg.conf file (there is none right now), and I do not know of any automated tool to do that (other than the fglrx driver). The reason why I need this is because I want to extend the XFCE panel accross both monitors, but with there being a 56-pixel-wide dead zone at the bottom I cannot do this.

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• How do you set up redundant servers?

  - by user59240

  To the sysadmins out there, I'm trying to get an idea about how you go about maintaining redundant servers for small projects. The modest number of servers in my mind is two, and three main essential services come to mind: HTTP, mail and DNS. How do you automate this duplicity? Is rsync the tool of choice (again, for small projects)? In addition to common tools for these tasks, references to books and articles would be greatly appreciated. The more hands-on the approach, the better. Thanks!

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• linux/shell: change a file's modify timestamp relatively?

  - by index

  My Canon camera produces files like IMG_1234.JPG and MVI_1234.AVI. It also timestamps those files. Unfortunately during a trip to another timezone several cameras were used, one of which did not have the correct time zone set - meta data mess.. Now I would like to correct this. Proposed algorithm: 1 read file's modify date 2 add delta, i.e. hhmmss (preferred: change timezone) 3 write new timestamp Unless someone knows a tool or a combination of tools that do the trick directly, maybe one could simplify the calculation using epoch time (seconds since ..) and whip up a shell script. Any help appreciated!

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• Microsoft IME + Japanese: Force Hiragana input by default?

  - by Mica

  I am using Windows XP SP3 and Windows 7. On both machines, I cannot make Hiragana the default input method. Is there a way to do this? In the IME tool bar, there is the option to set the "Input Mode." This is always defaulted to "Direct Input." I would like to default to Hirgana or Katakana. I have found the setting dialog for this, by right clicking on the IME toolbar - settings - Japanese IME Standard - Properties - Default Input Mode. This setting seems to have no effect, no matter the combination of selections in the dialogs. Is there a way to reliably set the default Input Mode?

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• Calling LoadLibraryEx on ISAPI filter failed (v4.0.30319)

  - by rob

  I installed .Net 1.1 on a Windows Server 2008 (which already had .NET 4 installed). Afterwards, I started getting the following error: HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter "C:\Windows\Microsoft.NET\Framework\v4.0.30319\\aspnet_filter.dll" failed I have tried running aspnet_regiis without success. I have also tried the suggestions by Rick Strahl but to no avail. I have also removed .NET 4.0.30319 using the cleanup tool. When I reinstalled it, The error was still there. I have already removed 1.1 but still i get that error. Please help.

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• How to delete empty folders from a given directory in windows with a script

  - by Nicola Peluchetti

  I'm using r.js as a build tool but as of today that tools doesn't give me the ability to delete empty folders in the build dir. I've found these two scripts for /f "usebackq" %%d in ("dir /ad/b/s | sort /R") do rd "%%d" for /f "delims=" %%i in ('dir /s /b /ad ^| sort /r') do rd "%%i">NUL looking around the net but i always get %%i was unexpected at this time. or %%d was unexpected at this time. And i wouldn't know how to tell the script where my directory is. My build script is @echo off where /q r.js || ( echo requirejs node package is not installed. You must install node, npm and then run npm install -g requirejs goto :eof ) node r.js -o app.build.js :end I need to tell the script to remove all empty directories which are located inside ../../js

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• compare the contents of two folders that are replicating by dfs

  - by Funky Si

  I have a large folder that I am replicating by dfs and I want to check that all files have been replicated correctly. Currently I am running the following script at both ends. cd e:\data\shared\ dir /a:-h /b /s > e:\data\shared\result.txt and then using a text editor to tidy the file before using a diff tool to compare them. Does anyone know a better way of doing this? Failing that does anyone know how to adapt my script to ignore all the files in the DfsrPrivate folders

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• Finding the file that is on a bad block on a HFS+ volume (debugfs for HFS+)

  - by Blair Zajac

  I have a drive in our iMac that has bad blocks, as booting from an Ubuntu 11.10 live CD and using ddrescue -f /dev/sda /dev/null finds them. I'd like to get the drive to remap them by writing to the blocks, say using hdparm --write-sector, but I don't want to do this without knowing what's in those blocks and finding the file that owns them, so I can restore the file from another source. I found fileXray but don't feel like spending $79 to map a block to a file and hfsdebug has been taken offline. Are there suggestions on a tool or technique to use? I looked at all the Ubuntu HFS+ packages to see if they could provide this info but nothing jumped out at me. BTW, I used Disk Utility to erase the empty space, but it didn't get any of the bad blocks to be remapped, according to smartctl -A.

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• Configuring Linux Network

  - by Reiler

  Hi I'm working on some software, that runs on a Centos 5.xx installation. I'ts not allowed for our customers to log in to Linux, everything is done from Windows applications, developed by us. So we have build a frontend for the user to configure network setup: Static/DHCP, ip-address, gateway, DNS, Hostname. Right now I let the user enter the information in the Windows app, and then write it on the Linux server like this: Write to /etc/resolv.conf: Nameserver Write to /etc/sysconfig/network: Gateway and Hostname Write to /etc/sysconfig/network-scripts/ifcfg-eth0: Ipaddress, Netmask, Bootproto(DHCP or Static) I also (after some time) found out that I was unable to send mail, unless I wrote in /etc/hosts: 127.0.0.1 Hostname All this seems to work, but is there a better/easier way to do this? Also, I read the network configuration nearly the same way, but if I use DHCP, I miss som information, for instance the Ip-address. I know that I can get some information from the commandline (ifconfig), but I dont get for instance Hostname, Gateway and DNS. Is there a commandline tool that will display this?

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• Viewing and deleting partitions using the BIOS?

  - by cluelesscoder

  I have an M4A785TD-M EVO Asus motherboard which uses Asus Express Gate for its motherboard (says American Megatrends, Inc at the bottom). I activate it by pressing Del; also says Tab activates BIOS Post but that doesn't seem to do anything. I went into this expecting to see a breakdown of the partitions. I have a 300GB hard-drive separated into 3 partitions. While it does show SATA for my main hard-drive and my disk drive, it doesn't show the partitions. Is this typical? Do I have to us an OS-based tool to delete the partitions or can I delete using my BIOS? I tried updating the BIOS through Asus's Update utility but it appears to be broken (connects/disconnects repeatedly). I used HWiNFO32 to get some information: BIOS Date: 06/30/10 BIOS Version: 2103 EFI BIOS: Not Capable Tried to update but it directs me to biosagentsplus.com which wants $30 for the download (another question would be how to avoid them).

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• How can i automatically move files based on their name?

  - by Pasha

  I have 13 folders containing scanned photographs. Some photographs have been renamed to the date on which they were taken, resulting in YYYY.MM.DD.tif name. It could potentially be YYYY.MM.DD (###).tif where ### is just a number. Others are just named IMG_###.tif I would like to move the files with the YYYY.MM.DD name to a YYYY\MM\DD folder structure. While the files are being moved, I would also like to append the original folder name to the end of the file name. So, a file 01\2012.06.26 (1).tif should end up 2012\06\26\2012.06.26 (1) - 01.tif Is there a Windows tool that can help me with this? Or do I need to resort to writing a custom app?

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• Seeking free project planner with auto resource levelling

  - by mawg

  As the title says, I am seeking a project planner with automatic resource levelling. It must be free for commercial use and a bonus, but not requirement, would be MS project import/export. I like the look of Task Juggler, but it is at a stage of development hovering between v2 and v3. Anything else? Basically, I want to play "what if games" - I will determine the tasks and their effort, and the dependencies between them and then try to figure out how many staff I need. Since many of the tasks can be done in parallel, it is difficult to guess how many are needed. A PM tool with automatic resource levelling seems like a good way to find out.

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