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  • WebCenter Customer Spotlight: Sberbank of Russia

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummarySberbank of Russia is the largest credit institution in Russia and the Commonwealth of Independent States (CIS), accounting for 27% of Russian banking assets and 26% of Russian banking capital.Sberbank of Russia needed to increase business efficiency and employee productivity due to the growth in its corporate clientele from 1.2 million to an estimated 1.6 million.Sberbank of Russia deployed Oracle’s Siebel Customer Relationship Management (CRM) applications to create a single client view, optimize client communication, improve efficiency, and automate distressed asset processing. Based on Oracle WebCenter Content, they implemented an enterprise content management system for documents, unstructured content storage and search, which became an indispensable service across the organization and in the board room business results. Sberbank of Russia consolidated borrower information across the entire organization into a single repository to obtain, for the first time, a single view on the bank’s borrowers. With the implemented solution they reducing the amount of bad debt significantly. Company OverviewSberbank of Russia is the largest credit institution in Russia and the Commonwealth of Independent States (CIS), accounting for 27% of Russian banking assets and 26% of Russian banking capital. In 2010, it ranked 43rd in the world for Tier 1 capital. Business ChallengesSberbank of Russia needed to increase business efficiency and employee productivity due to the growth in its corporate clientele from 1.2 million to an estimated 1.6 million. It also wanted to automate distressed asset management to reduce the number of corporate clients’ bad debts. As part of their business strategy they wanted to drive high-quality, competitive customer services by simplifying client communication processes and enabling personnel to quickly access client information Solution deployedSberbank of Russia deployed Oracle’s Siebel Customer Relationship Management (CRM) applications to create a single client view, optimize client communication, improve efficiency, and automate distressed asset processing. Based on Oracle WebCenter Content, they implemented an enterprise content management system for documents, unstructured content storage and search which became an indispensable service across the organization and in the board room business results. Business ResultsSberbank of Russia consolidated borrower information across the entire organization into a single repository to obtain, for the first time, a single view on the bank’s borrowers. They monitored 103,000 client transactions and 32,000 bank cards with credit collection issues (100% of Sberbank’s bad borrowers) reducing the amount of bad debt significantly. “Innovation and client service are the foundation of our business strategy. Oracle’s Siebel CRM applications helped advance our objectives by enabling us to deliver faster, more personalized service while managing and tracking distressed assets.” A.B. Sokolov, Head of Center of Business Administration and Customer Relationship Management, Sberbank of Russia Additional Information Sberbank of Russia Customer Snapshot Oracle WebCenter Content Siebel Customer Relationship Management 8.1 Oracle Business Intelligence, Enterprise Edition 11g

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  • Google I/O 2012 - Go in Production

    Google I/O 2012 - Go in Production Andrew Gerrand Since Go's release in 2009 many companies (besides Google, of course) have used the language to build cool stuff. In this session programmers from several companies will share their first-hand experience using Go in production environments. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 182 4 ratings Time: 49:45 More in Science & Technology

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  • boxes adding up to 100% of the browser [closed]

    - by Michael
    I want to have 2 boxes right next to each other, one with a fixed width, and another with a width that will change based on the size of the browser. The box has overflow:auto, and I'm trying to get the first box to act as a side bar that will follow you down the page. But of course I can't seem to achieve this, and have come here hoping someone could give me some examples, or point me in the right direction. Thanks!

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  • Determining cause of random latency/loading issues

    - by Sherwin Flight
    I'm not sure exactly what details to post in regards to my issue, because I'm not sure what is relevant. Prior to the end of September my websites all loaded quickly, in almost all cases. Loading time wasn't usually more than a few seconds. However, since the end of September I noticed a big increase in page loading times. In some cases pages were taking 30 seconds or more to load. I do have a remote monitoring service monitoring some of the sites as well, and the image below shows the response times over the past month. The response times shown at the beginning of this graph were what the usual response times were prior to this issue occurring. You can see that there has been a significant increase in response times from the beginning to the end of this graph. The thing is, the problem is not happening 100% of the time. If I click through the site, or even just keep refreshing the page, about 25% of the time the pages load quickly, the remaining 75% of the time they load slowly. Sometimes the pages take so long to load that they time out, and don't load at all. I have contacted my hosting provider, and they said things at their end was fine. I don't believe the problem is my home internet provider, because all other websites load without a problem. The server is located in Texas, USA. This also raises another interesting point. My remote monitor checks my site from two locations, California, USA, and London, England. As you can see in the chart below the response time is actually shorter when checked from London, which doesn't seem to make sense, since the server is physically closer to the California monitoring location. I would have expected the London monitoring location to have higher response times since they are physically farther away. I should also point out that in some traceroute test I've done it seem like the first connection to the server seems to take the longest, then after that the rest of the page loads quickly. Below is a little chart showing the times for the first connection to the server. So, what could be causing this problem, and what steps can I take to resolve it or at least narrow down the problem? Sending the request to the server was very quick, and receiving the reply back seems pretty quick, but the WAIT time is really long. So it connects, sends the request, but then waits close to 30 seconds before it starts receiving data back. I am also aware that there are things I can do to speed up page loading times, like reducing the number of css/js files used on a page, compressing images, etc. This is not really what the source of the problem is though, because nothing has really changed on the site since before the problem started, and other sites on the same server are loading slowly as well. Any help or advice is much appreciated.

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  • Are closures with side-effects considered "functional style"?

    - by Giorgio
    Many modern programming languages support some concept of closure, i.e. of a piece of code (a block or a function) that Can be treated as a value, and therefore stored in a variable, passed around to different parts of the code, be defined in one part of a program and invoked in a totally different part of the same program. Can capture variables from the context in which it is defined, and access them when it is later invoked (possibly in a totally different context). Here is an example of a closure written in Scala: def filterList(xs: List[Int], lowerBound: Int): List[Int] = xs.filter(x => x >= lowerBound) The function literal x => x >= lowerBound contains the free variable lowerBound, which is closed (bound) by the argument of the function filterList that has the same name. The closure is passed to the library method filter, which can invoke it repeatedly as a normal function. I have been reading a lot of questions and answers on this site and, as far as I understand, the term closure is often automatically associated with functional programming and functional programming style. The definition of function programming on wikipedia reads: In computer science, functional programming is a programming paradigm that treats computation as the evaluation of mathematical functions and avoids state and mutable data. It emphasizes the application of functions, in contrast to the imperative programming style, which emphasizes changes in state. and further on [...] in functional code, the output value of a function depends only on the arguments that are input to the function [...]. Eliminating side effects can make it much easier to understand and predict the behavior of a program, which is one of the key motivations for the development of functional programming. On the other hand, many closure constructs provided by programming languages allow a closure to capture non-local variables and change them when the closure is invoked, thus producing a side effect on the environment in which they were defined. In this case, closures implement the first idea of functional programming (functions are first-class entities that can be moved around like other values) but neglect the second idea (avoiding side-effects). Is this use of closures with side effects considered functional style or are closures considered a more general construct that can be used both for a functional and a non-functional programming style? Is there any literature on this topic? IMPORTANT NOTE I am not questioning the usefulness of side-effects or of having closures with side effects. Also, I am not interested in a discussion about the advantages / disadvantages of closures with or without side effects. I am only interested to know if using such closures is still considered functional style by the proponent of functional programming or if, on the contrary, their use is discouraged when using a functional style.

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  • Rhythmbox is not launching

    - by Somogyi László
    I'm using Rhythmbox 2.99 in Ubuntu 13.10, and when I first launch the application it searches for music and works like a charm, but if I try to launch it later again nothing happens. When I run it in terminal I get this: $ rhythmbox (rhythmbox:8860): GLib-GObject-CRITICAL **: Custom constructor for class SoupServer returned NULL (which is invalid). Unable to remove object from construction_objects list, so memory was probably just leaked. Please use GInitable instead. Segmentation fault Any ideas how to make it work again?

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  • Hierarchies in SQL, Part II, the Sequel

    In a followup to his first article on Hierarchies, Gus Gwynn takes a look at the performance of a few different methods of querying a hierarchy. Learn how the HierarchyID stacks up. Are you sure you can restore your backups? Run full restore + DBCC CHECKDB quickly and easily with SQL Backup Pro's new automated verification. Check for corruption and prepare for when disaster strikes. Try it now.

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  • Launcher tooltip display issues

    - by Tudor
    I've just installed Ubuntu 12.04.1, and it seems that i have some issues with the launcher: if i hover the mouse on an icon, it shows an horizontal line instead of the icon's name. if i hover it again, then it will show me the correctly displayed name, in label and all. The thing is pretty annoying. First hover no label (just that line), second hover, label. Video drivers are installed ! Any thoughts? Thank you

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  • Changing direction after collision

    - by Balint
    In the first tutorial for GameMaker (catch the clown), I want to set the direction of the clown after the collision with the wall. I want to do it by pressing the wall object with the mouse (before the collision, to set the angle parameter). For example by pressing only once the wall object it would change the clown's direction after collision by 45 degrees, twice by 90 degrees, and so on. How can I do that?

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  • How can I change the "timeout" duration for Nautilus "find the filename as you type" feature?

    - by fred.bear
    I often get stalled by the long timeout while typeing the first few letters of a file name in Nautilus... The current timeout seems to be 5 seconds. I'd prefer 1 second ...(as per item 2 on this page about Response Times) I don't use the mouse much, which means I either wait, or press Escape, when I don't find the file... I realize that this is a feature to some, but I'd rather not wait. Is there any way to change this timeout behaviour?

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  • PASS Summit for SQL Starters

    - by Davide Mauri
    I’ve received a buch of emails from PASS Summit “First Timers” that are also somehow new to SQL Server (for “somehow” I mean people with less than 6 month experience but with some basic knowledge of SQL Server engine) or are catching up from SQL Server 2000. The common question regards the session one should not miss to have a broad view of the entire SQL Server platform have some insight into some specific areas of SQL Server Given that I’m on (semi-)vacantion and that I have more free time (not true, I have to prepare slides & demos for several conferences, PASS Summit  - Building the Agile Data Warehouse with SQL Server 2012 - and PASS 24H - Agile Data Warehousing with SQL Server 2012 - among them…but let’s pretend it to be true), I’ve decided to make a post to answer to this common questions. Of course this is my personal point of view and given the fact that the number and quality of session that will be delivered at PASS Summit is so high that is very difficoult to make a choice, fell free to jump into the discussion and leave your feedback or – even better – answer with another post. I’m sure it will be very helpful to all the SQL Server beginners out there. I’ve imposed to myself to choose 6 session at maximum for each Track. Why 6? Because it’s the maximum number of session you can follow in one day, and given that all the session will be on the Summit DVD, they are the answer to the following question: “If I have one day to spend in training, which session I should watch?”. Of course a Summit is not like a Course so a lot of very basics concept of well-established technologies won’t be found here. Analysis Services, Integration Services, MDX are not part of the Summit this time (at least for the basic part of them). Enough with that, let’s start with the session list ideal to have a good Overview of all the SQL Server Platform: Geospatial Data Types in SQL Server 2012 Inside Unstructured Data: SQL Server 2012 FileTable and Semantic Search XQuery and XML in SQL Server: Common Problems and Best Practice Solutions Microsoft's Big Play for Big Data Dashboards: When to Choose Which MSBI Tool Microsoft BI End-User Tools 360° for what concern Database Development, I recommend the following sessions Understanding Transaction Isolation Levels What to Look for in Execution Plans Improve Query Performance by Fixing Bad Parameter Sniffing A Window into Your Data: Using SQL Window Functions Practical Uses and Optimization of New T-SQL Features in SQL Server 2012 Taking MERGE Beyond the Basics For Business Intelligence Information Delivery Analyzing SSAS Data with Excel Building Compelling Power View Reports Managed Self-Service BI PowerPivot 101  SharePoint for Business Intelligence The Best Microsoft BI Tools You've Never Heard Of and for Business Intelligence Architecture & Development BI Power Hour Building a Tabular Model Database Enterprise Information Management: Bringing Together SSIS, DQS, and MDS SSIS Design Patterns Storing Columnstore Indexes Hadoop and Its Ecosystem Components in Action Beside the listed sessions, First Timers should also take a look the the page PASS set up for them: http://www.sqlpass.org/summit/2012/Connect/FirstTimers.aspx See you at PASS Summit!

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  • Error When installing ubuntu

    - by Chris
    I downloaded the files from ubuntu and ran wubi.exe assuming that is how i install ubuntu. (This is my first time installing anything other than windows and not using a CD.) Ubuntu Installer completed but said there was an error. The error message was: An Error Occurred File Not Found For more information, please see the log file: c:\users\joebob787\temp\wubi-12.10-rev273.log Contents of the wubi log listed above are here: http://pastebin.com/CEdAGt0d Any help would be appreciated.

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  • Can I use copyrighted images and music in my game? [duplicate]

    - by Aman Grover
    This question already has an answer here: Using modified copyrighted music in non-commercial games 3 answers I am working on my first ever project , and I have used some copyrighted images(images taken from some other well recognized games). Is it even possible that I edit the images a little bit and then use them as royalty free images? If not, then can anyone tell me some web links from where I can get royalty free images?

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  • Sharepoint Guidance Logger: usage, setup and extension

    - by spano
    Introduction Log records are essential to any application for troubleshooting problems. When beginning a new Sharepoint project, one of the first needs is to have a core logging component that can be used throughout the application code. In this post I will talk about the logging solution that we are using (based on the Patterns & Practices Sharepoint Logger ), how to set it up, configure and read logs. SharePoint 2010 includes enhanced functionality for logging and tracing. You can now throttle...(read more)

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  • Heart Bleed Remains a Problem

    - by TATWORTH
    Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2014/06/04/heart-bleed-remains-a-problem.aspxPlease not the report at http://www.vipreantivirus.com/newsletters/2014/index.html by the Vipre team that Heart Bleed remains a problem. Very significantly the report states: “Graham concluded that roughly 318,000 servers were still vulnerable to Heartbleed in May -- a figure that is about half the number of vulnerable servers he found when Heartbleed first became public.”

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  • How to Plug a Small Hole in NetBeans JSF (Join Table) Code Generation

    - by MarkH
    I was asked recently to provide an assist with designing and building a small-but-vital application that had at its heart some basic CRUD (Create, Read, Update, & Delete) functionality, built upon an Oracle database, to be accessible from various locations. Working from the stated requirements, I fleshed out the basic application and database designs and, once validated, set out to complete the first iteration for review. Using SQL Developer, I created the requisite tables, indices, and sequences for our first run. One of the tables was a many-to-many join table with three fields: one a primary key for that table, the other two being primary keys for the other tables, represented as foreign keys in the join table. Here is a simplified example of the trio of tables: Once the database was in decent shape, I fired up NetBeans to let it have first shot at the code. NetBeans does a great job of generating a mountain of essential code, saving developers what must be millions of hours of effort each year by building a basic foundation with a few clicks and keystrokes. Lest you think it (or any tool) can do everything for you, however, occasionally something tosses a paper clip into the delicate machinery and makes you open things up to fix them. Join tables apparently qualify.  :-) In the case above, the entity class generated for the join table (New Entity Classes from Database) included an embedded object consisting solely of the two foreign key fields as attributes, in addition to an object referencing each one of the "component" tables. The Create page generated (New JSF Pages from Entity Classes) worked well to a point, but when trying to save, we were greeted with an error: Transaction aborted. Hmm. A quick debugger session later and I'd identified the issue: when trying to persist the new join-table object, the embedded "foreign-keys-only" object still had null values for its two (required value) attributes...even though the embedded table objects had populated key attributes. Here's the simple fix: In the join-table controller class, find the public String create() method. It will look something like this:     public String create() {        try {            getFacade().create(current);            JsfUtil.addSuccessMessage(ResourceBundle.getBundle("/Bundle").getString("JoinEntityCreated"));            return prepareCreate();        } catch (Exception e) {            JsfUtil.addErrorMessage(e, ResourceBundle.getBundle("/Bundle").getString("PersistenceErrorOccured"));            return null;        }    } To restore balance to the force, modify the create() method as follows (changes in red):     public String create() {         try {            // Add the next two lines to resolve:            current.getJoinEntityPK().setTbl1id(current.getTbl1().getId().toBigInteger());            current.getJoinEntityPK().setTbl2id(current.getTbl2().getId().toBigInteger());            getFacade().create(current);            JsfUtil.addSuccessMessage(ResourceBundle.getBundle("/Bundle").getString("JoinEntityCreated"));            return prepareCreate();        } catch (Exception e) {            JsfUtil.addErrorMessage(e, ResourceBundle.getBundle("/Bundle").getString("PersistenceErrorOccured"));            return null;        }    } I'll be refactoring this code shortly, but for now, it works. Iteration one is complete and being reviewed, and we've met the milestone. Here's to happy endings (and customers)! All the best,Mark

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  • Human Resources Sucks

    - by andyleonard
    Introduction This post is the twenty-seventh part of a ramble-rant about the software business. The current posts in this series are: Goodwill, Negative and Positive Visions, Quests, Missions Right, Wrong, and Style Follow Me Balance, Part 1 Balance, Part 2 Definition of a Great Team The 15-Minute Meeting Metaproblems: Drama The Right Question Software is Organic, Part 1 Metaproblem: Terror I Don't Work On My Car A Turning Point Human Doings Everything Changes Getting It Right The First Time One-Time...(read more)

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  • Title Tags and SEO

    SEO or search engine optimization is an online marketing tool or technique which is typically considered free traffic. It is applied by a lot of internet marketers in order to attract more visitors to their products and services by getting first page search engine rankings for their selected keyword (or search phrase).

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  • Maxco Quickly Implements JD Edwards World A9.1

    David Bryant, Vice President and CFO of Maxco, explains to Cliff why Maxco chose to be one of the first to implement JD Edwards World A9.1, how the implementation is going to be a huge competitive advantage for Maxco and its customers, and the value Bryant sees in being part of the Quest User Group community.

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  • Silverlight 3 Data Binding: Imperative and Mixed Approaches

    In the first part of this multi-part series on data binding in Silverlight we learned how to use the declarative XAML syntax approach. In this second part we ll learn how to use the imperative approach and how to combine the two.... Test Drive the Next Wave of Productivity Find Microsoft Office 2010 and SharePoint 2010 trials, demos, videos, and more.

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  • WebCenter Content Web Search Performance: Do you really need that folder path info?

    - by Nicolas Montoya
    End-users want content at their fingertips at the speed of thought if possible. When running search operations in the WebCenter Conter Web Interface every second or fraction of a second improvement does matter. When doing some trace analysis on the systemdatabase tracing on a customer environment, we came across some SQL queries that were unnecessarily being triggered! These were related to determining the folder path for every entry part of the search result set. However, this folder path was not even being used as part of the displayed information in the user interface.Why was the folder path information being collected when it was not even displayed in the UI? We found that the configuration parameter 'FolderPathInSearchResults' was set to 'true' under Administration > Admin Server > General Configuration > Additional Configuration Variables as shown below:When executing a quicksearch by keyword we were getting 100 out of 2280 entries in the first page of the result set.When thera 'FolderPathInSearchResults' configuration parameter is set to 'true', the following queries appear in the systemdatabase tracing:100 executions for a query on the FolderFiles table for each of the documents displayed in the first page:>systemdatabase/6       12.13 11:17:48.188      IdcServer-199   1.45 ms. SELECT * FROM FolderFiles WHERE dDocName='SLC02VGVUSORAC140641' AND fLinkRank=0[Executed. Returned row(s): true]382 executions for a query of the folders tables - most of the documents that match the keyword criteria are at a folder depth level of three or four:>systemdatabase/6       12.13 11:17:48.114      IdcServer-199   2.57 ms. SELECT FolderFolders.*,FolderMetaDefaults.* FROM FolderFolders,FolderMetaDefaults WHERE FolderFolders.fFolderGUID=FolderMetaDefaults.fFolderGUID(+) AND((FolderFolders.fFolderGUID = '1EB8E527E19B09ED3FE82EE310AEA13A' ) )[Executed.Returned row(s): true]By setting this 'FolderPathInSearchResults' configuration parameter to 'false', the above queries were no longer reported in the Server Output System Audit Information.Now, let's consider a practical scenario:Search result set page = 100Average folder depth der document in the search result set: 5The number of folder path related queries will be: 100 + 5*500 = 600If each query takes slightly over 3 ms. You would have 2000 ms (2 seconds) spent in server time to get this information.The overall performance impact goes beyond seerver time execution, as this information needs to travel from the server to the browser. If the documents are further nested into the folder hierarchy, additional hundreds of queries may be executed. If folder path is not being displayed in the end-user interface profile, your system may be better of with the 'FolderPathInSearchResults' configuration parameter disabled.

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  • 70-432 Done

    - by GavinPayneUK
    Today I took and passed my first Microsoft exam, 70-432, MCTS SQL Server 2008 DBA etc.  I’m going to be harsh on my success and say while it’s great to pass an exam someone with my level of experience should be focussing on the next harder exam rather than how great is was to pass an MCTS level exam. Having written about my preparation for the exam I thought it would be good to share my experiences during the exam. Before I start in depth I’ll make three key points: No exam is easy, unless you...(read more)

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