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  • Feature Usage Reporting in Early Access Programs

    After doing Web development, you can get very used to the luxury of having basic information about your users' machines and browsers. With their permission, you can also get the same information from an application, and can even get more targeted anonymous information that will tell you how the features are used. Kevin explains how this can be used with early access builds to improve the reliability and usability of applications.

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  • Book Review: Defensive Database Programming With SQL Server

    It distils a great deal of practical experience; the writing of it was a considerable task; It packs in a great deal of information. Alex's book shows how to write robust database applications, and we can all learn from it. We took the book to a critic who never minces his words, and were relieved to find that Joe Celko liked it.

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  • What Counts for A DBA - Logic

    - by drsql
    "There are 10 kinds of people in the world. Those who will always wonder why there are only two items in my list and those who will figured it out the first time they saw this very old joke."  Those readers who will give up immediately and get frustrated with me for not explaining it to them are not likely going to be great technical professionals of any sort, much less a programmer or administrator who will be constantly dealing with the common failures that make up a DBA's day.  Many of these people will stare at this like a dog staring at a traffic signal and still have no more idea of how to decipher the riddle. Without explanation they will give up, call the joke "stupid" and, feeling quite superior, walk away indignantly to their job likely flipping patties of meat-by-product. As a data professional or any programmer who has strayed  to this very data-oriented blog, you would, if you are worth your weight in air, either have recognized immediately what was going on, or felt a bit ignorant.  Your friends are chuckling over the joke, but why is it funny? Unfortunately you left your smartphone at home on the dresser because you were up late last night programming and were running late to work (again), so you will either have to fake a laugh or figure it out.  Digging through the joke, you figure out that the word "two" is the most important part, since initially the joke mentioned 10. Hmm, why did they spell out two, but not ten? Maybe 10 could be interpreted a different way?  As a DBA, this sort of logic comes into play every day, and sometimes it doesn't involve nerdy riddles or Star Wars folklore.  When you turn on your computer and get the dreaded blue screen of death, you don't immediately cry to the help desk and sit on your thumbs and whine about not being able to work. Do that and your co-workers will question your nerd-hood; I know I certainly would. You figure out the problem, and when you have it narrowed down, you call the help desk and tell them what the problem is, usually having to explain that yes, you did in fact try to reboot before calling.  Of course, sometimes humility does come in to play when you reach the end of your abilities, but the ‘end of abilities’ is not something any of us recognize readily. It is handy to have the ability to use logic to solve uncommon problems: It becomes especially useful when you are trying to solve a data-related problem such as a query performance issue, and the way that you approach things will tell your coworkers a great deal about your abilities.  The novice is likely to immediately take the approach of  trying to add more indexes or blaming the hardware. As you become more and more experienced, it becomes increasingly obvious that performance issues are a very complex topic. A query may be slow for a myriad of reasons, from concurrency issues, a poor query plan because of a parameter value (like parameter sniffing,) poor coding standards, or just because it is a complex query that is going to be slow sometimes. Some queries that you will deal with may have twenty joins and hundreds of search criteria, and it can take a lot of thought to determine what is going on.  You can usually figure out the problem to almost any query by using basic knowledge of how joins and queries work, together with the help of such things as the query plan, profiler or monitoring tools.  It is not unlikely that it can take a full day’s work to understand some queries, breaking them down into smaller queries to find a very tiny problem. Not every time will you actually find the problem, and it is part of the process to occasionally admit that the problem is random, and everything works fine now.  Sometimes, it is necessary to realize that a problem is outside of your current knowledge, and admit temporary defeat: You can, at least, narrow down the source of the problem by looking logically at all of the possible solutions. By doing this, you can satisfy your curiosity and learn more about what the actual problem was. For example, in the joke, had you never been exposed to the concept of binary numbers, there is no way you could have known that binary - 10 = decimal - 2, but you could have logically come to the conclusion that 10 must not mean ten in the context of the joke, and at that point you are that much closer to getting the joke and at least won't feel so ignorant.

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  • Building a List of All SharePoint Timer Jobs Programmatically in C#

    - by Damon Armstrong
    One of the most frustrating things about SharePoint is that the difficulty in figuring something out is inversely proportional to the simplicity of what you are trying to accomplish.  Case in point, yesterday I wanted to get a list of all the timer jobs in SharePoint.  Having never done this nor having any idea of exactly how to do this right off the top of my head, I inquired to Google.  I like to think my Google-fu is fair to good, so I normally find exactly what I’m looking for in the first hit.  But on the topic of listing all SharePoint timer jobs all it came up with a PowerShell script command (Get-SPTimerJob) and nothing more. Refined search after refined search continued to turn up nothing. So apparently I am the only person on the planet who needs to get a list of the timer jobs in C#.  In case you are the second person on the planet who needs to do this, the code to do so follows: SPSecurity.RunWithElevatedPrivileges(() => {    var timerJobs = new List();    foreach (var job in SPAdministrationWebApplication.Local.JobDefinitions)    {       timerJobs.Add(job);    }    foreach (SPService curService in SPFarm.Local.Services)    {       foreach (var job in curService.JobDefinitions)       {          timerJobs.Add(job);       }     } }); For reference, you have the two for loops because the Central Admin web application doesn’t end up being in the SPFarm.Local.Services group, so you have to get it manually from the SPAdministrationWebApplication.Local reference.

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  • Network Administrators Past, Present, and Future

    Even in the short time that PCs have been signficantly networked, what it means to be a SysAdmin has changed dramatically. From the first LAN parties to the lumbering infrastructures of today, the role of SysAdmin has evolved and adapted to the shifting needs of users and corporations alike. Brien Posey has been on the front line of it all, and considers the future of this thus-far essential IT role.

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  • Continuous Delivery and the Database

    Continuous Delivery is fairly generally understood to be an effective way of tackling the problems of software delivery and deployment by making build, integration and delivery into a routine. The way that databases fit into the Continuous Delivery story has been less-well defined. Phil Factor explains why he's an enthusiast for databases being full participants, and suggests practical ways of doing so.

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  • Another VSeWSS Error Resolved (List Template not installed on Farm)

    - by Damon
    Ran into a minor snag today trying to deploy a project with VSeWSS 1.3 - during the deployment it gave me the following error: Error    32    VSeWSS Service Error: Feature '2ade6552-200e-4425-8af5-f1f50c115b7e' for list template '10001' is not installed in this farm.  The operation could not be completed. At first glance, it looked my features were not installing in the correct order because the solution was installing a list that required a custom list definition before the custom list definition was being installed.  After switching the order in the WSP view (View -> Other Windows -> WSP View) -- you can use the up and down arrows on the view pane to switch feature installation order - I had the same error. I decided to try deleting the list, but upon visiting the list in the web interface I received a similar error about how the feature was not installed on the farm.  As such, I could not delete the list through the web interface.  Fortunately, the stsadm.exe tool worked just fine: stsadm.exe -o forcedeletelist -url <urltolisthere>

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  • When things go awry

    - by Phil Factor
    The moment the Entrepreneur opened his mouth on prime-time national TV, spelled out the URL and waxed big on how exciting ‘his’ new website was, I knew I was in for a busy night. I’d designed and built it. All at once, half a million people tried to log into the website. Although all my stress-testing paid off, I have to admit that the network locked up tight long before there was any danger of a database or website problem. Soon afterwards, the Entrepreneur and the Big Boss were there in the autopsy meeting. We picked through all our systems in detail to see how they’d borne the unexpected strain. Mercifully, in view of the sour mood of the Big Boss, it turned out that the only thing we could have done better was buy a bigger pipe to and from the internet. We’d specified that ‘big pipe’ when designing the system. The Big Boss had then railed at the cost and so we’d subsequently compromised. I felt that my design decisions were vindicated. The Big Boss brooded for a while. Then he made the significant comment: “What really ****** me off is the fact that, for ten minutes, we couldn’t take people’s money.” At that point I stopped feeling smug. Had the internet connection been better, the system would have reached its limit and failed rather precipitously, and that wasn’t what he wanted. Then it occurred to me that what had gummed up the connection was all those images on the site, that had made it so impressive for the visitors. If there had been a way to automatically pare down the site to the bare essentials under stress… Hmm. I began to consider disaster-recovery in the broadest sense – maintaining a service in spite of unusual or unexpected events. What he said makes a lot of sense: sacrifice whatever isn’t essential to keep the core service running when we approach the capacity limits. Maybe in IT we should borrow (or revive) the business concept of the ‘Skeleton service’, maintaining only the priority parts under stress, using a process that is well-prepared and carefully rehearsed. How might this work? Whatever the event we have to prepare for, it is all about understanding the priorities; knowing what one can dispense with when the going gets tough. In the event of database disaster, it’s much faster to deploy a skeletal system with only the essential data than to restore the entire system, though there would have to be a reconciliation process to update the revived database retrospectively, once the emergency was over. It isn’t just the database that could be designed for resilience. One could prepare for unusually high traffic in a website by designing a system that degraded gradually to a ‘skeletal’ site, one that maintained the commercial essentials without fat images, JavaScript libraries and razzmatazz. This is all what the Big Boss scathingly called ‘a mere technicality’. It seems to me that what is needed first is a culture of application and database design which acknowledges that we live in a very imperfect world, and react accordingly when things go awry.

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  • The Mindset of the Enterprise DBA: Creating and Applying Standards to Our Work

    Although many professions, such as pilots, surgeons and IT administrators, require judgement and skill, they also require the ability to do many repeated standard procedures in a consistent and methodical manner. These procedures leave little room for creativity since they must be done right, and in the right order. For DBAs, standardization involves providing and following checklists, notes and instructions so that the results are predictable, correct and easy to maintain

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  • Collecting the Information in the Default Trace

    The default trace is still the best way of getting important information to provide a security audit of SQL Server, since it records such information as logins, changes to users and roles, changes in object permissions, error events and changes to both database settings and schemas. The only trouble is that the information is volatile. Feodor shows how to squirrel the information away to provide reports, check for unauthorised changes and provide forensic evidence.

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  • Developing Schema Compare for Oracle (Part 4): Script Configuration

    - by Simon Cooper
    If you've had a chance to play around with the Schema Compare for Oracle beta, you may have come across this screen in the synchronization wizard: This screen is one of the few screens that, along with the project configuration form, doesn't come from SQL Compare. This screen was designed to solve a couple of issues that, although aren't specific to Oracle, are much more of a problem than on SQL Server: Datatype conversions and NOT NULL columns. 1. Datatype conversions SQL Server is generally quite forgiving when it comes to datatype conversions using ALTER TABLE. For example, you can convert from a VARCHAR to INT using ALTER TABLE as long as all the character values are parsable as integers. Oracle, on the other hand, only allows ALTER TABLE conversions that don't change the internal data format. Essentially, every change that requires an actual datatype conversion has to be done using a rebuild with a conversion function. That's OK, as we can simply hard-code the various conversion functions for the valid datatype conversions and insert those into the rebuild SELECT list. However, as there always is with Oracle, there's a catch. Have a look at the NUMTODSINTERVAL function. As well as specifying the value (or column) to convert, you have to specify an interval_unit, which tells oracle how to interpret the input number. We can't hardcode a default for this parameter, as it is entirely dependent on the user's data context! So, in order to convert NUMBER to INTERVAL DAY TO SECOND/INTERVAL YEAR TO MONTH, we need to have feedback from the user as to what to put in this parameter while we're generating the sync script - this requires a new step in the engine action/script generation to insert these values into the script, as well as new UI to allow the user to specify these values in a sensible fashion. In implementing the engine and UI infrastructure to allow this it made much more sense to implement it for any rebuild datatype conversion, not just NUMBER to INTERVALs. For conversions which we can do, we pre-fill the 'value' box with the appropriate function from the documentation. The user can also type in arbitary SQL expressions, which allows the user to specify optional format parameters for the relevant conversion functions, or indeed call their own functions to convert between values that don't have a built-in conversion defined. As the value gets inserted as-is into the rebuild SELECT list, any expression that is valid in that context can be specified as the conversion value. 2. NOT NULL columns Another problem that is solved by the new step in the sync wizard is adding a NOT NULL column to a table. If the table contains data (as most database tables do), you can't just add a NOT NULL column, as Oracle doesn't know what value to put in the new column for existing rows - the DDL statement will fail. There are actually 3 separate scenarios for this problem that have separate solutions within the engine: Adding a NOT NULL column to a table without a rebuild Here, the workaround is to add a column default with an appropriate value to the column you're adding: ALTER TABLE tbl1 ADD newcol NUMBER DEFAULT <value> NOT NULL; Note, however, there is something to bear in mind about this solution; once specified on a column, a default cannot be removed. To 'remove' a default from a column you change it to have a default of NULL, hence there's code in the engine to treat a NULL default the same as no default at all. Adding a NOT NULL column to a table, where a separate change forced a table rebuild Fortunately, in this case, a column default is not required - we can simply insert the default value into the rebuild SELECT clause. Changing an existing NULL to a NOT NULL column To implement this, we run an UPDATE command before the ALTER TABLE to change all the NULLs in the column to the required default value. For all three, we need some way of allowing the user to specify a default value to use instead of NULL; as this is essentially the same problem as datatype conversion (inserting values into the sync script), we can re-use the UI and engine implementation of datatype conversion values. We also provide the option to alter the new column to allow NULLs, or to ignore the problem completely. Note that there is the same (long-running) problem in SQL Compare, but it is much more of an issue in Oracle as you cannot easily roll back executed DDL statements if the script fails at some point during execution. Furthermore, the engine of SQL Compare is far less conducive to inserting user-supplied values into the generated script. As we're writing the Schema Compare engine from scratch, we used what we learnt from the SQL Compare engine and designed it to be far more modular, which makes inserting procedures like this much easier.

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  • Modernizr Rocks HTML5

    - by Laila
    HTML5 is a moving target.  At the moment, we don't know what will be in future versions.  In most circumstances, this really matters to the developer. When you're using Adobe Air, you can be reasonably sure what works, what is there, and what isn't, since you have a version of the browser built-in. With Metro, you can assume that you're going to be using at least IE 10.   If, however,  you are using HTML5 in a web application, then you are going to rely heavily on Feature Detection.  Feature-Detection is a collection of techniques that tell you, via JavaScript, whether the current browser has this feature natively implemented or not Feature Detection isn't just there for the esoteric stuff such as  Geo-location,  progress bars,  <canvas> support,  the new <input> types, Audio, Video, web workers or storage, but is required even for semantic markup, since old browsers make a pigs ear out of rendering this.  Feature detection can't rely just on reading the browser version and inferring from that what works. Instead, you must use JavaScript to check that an HTML5 feature is there before using it.  The problem with relying on the user-agent is that it takes a lot of historical data  to work out what version does what, and, anyway, the user-agent can be, and sometimes is, spoofed. The open-source library Modernizr  is just about the most essential  JavaScript library for anyone using HTML5, because it provides APIs to test for most of the CSS3 and HTML5 features before you use them, and is intelligent enough to alter semantic markup into 'legacy' 'markup  using shims  on page-load  for old browsers. It also allows you to check what video Codecs are installed for playing video. It also provides media queries  and conditional resource-loading (formerly YepNope.js.).  Generally, Modernizr gives you the choice of what you do about browsers that don't support the feature that you want. Often, the best choice is graceful degradation, but the resource-loading feature allows you to dynamically load JavaScript Shims to replace the standard API for missing or defective HTML5 functionality, called 'PolyFills'.  As the Modernizr site says 'Yes, not only can you use HTML5 today, but you can use it in the past, too!' The evolutionary progress of HTML5  requires a more defensive style of JavaScript programming where the programmer adopts a mindset of fearing the worst ( IE 6)  rather than assuming the best, whilst exploiting as many of the new HTML features as possible for the requirements of the site or HTML application.  Why would anyone want the distraction of developing their own techniques to do this when  Modernizr exists to do this for you? Laila

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  • Consolidating SQL Server Error Logs from Multiple Instances Using SSIS

    SQL Server hides a lot of very useful information in its error log files. Unfortunately, the process of hunting through all these logs, file-by-file, server-by-server, can cause a problem. Rodney Landrum offers a solution which will allow you to pull error log records from multiple servers into a central database, for analysis and reporting with T-SQL.

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  • OK, I have my database ready, now what's missing?

    - by fatherjack
    During the life of any database there will be times when the development makes a change that breaks functionality of an object somewhere else in the database. SQL Server does a good job in some places of making this impossible, or at least really difficult, but in other places there isn't even a murmur as you execute a script that will bring your system processes out in a nasty plague of error messages. Where it works. If you try to create a view based on a table or column that doesn't...(read more)

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  • What's on Azure right now?

    - by RobbieT
    If you speak to Microsoft, they'll give you a number of active accounts, but what are those accounts actually running? It could be a collection of Hello World ASP.NET sites, or perhaps small exciting web start-ups, or maybe even the beginnings of large corporate moves to the cloud! I guess what I really wanted to know was who is using Azure but that's a much harder question to answer, so we'll stick to what for now. My super awesome comrade Theo Spears attempted to answer this by trawling every...(read more)

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  • What Counts for a DBA: Skill

    - by drsql
    “Practice makes perfect:” right? Well, not exactly. The reality of it all is that this saying is an untrustworthy aphorism. I discovered this in my “younger” days when I was a passionate tennis player, practicing and playing 20+ hours a week. No matter what my passion level was, without some serious coaching (and perhaps a change in dietary habits), my skill level was never going to rise to a level where I could make any money at the sport that involved something other than selling tennis balls at a sporting goods store. My game may have improved with all that practice but I had too many bad practices to overcome. Practice by itself merely reinforces what we know and what we can figure out naturally. The truth is actually closer to the expression used by Vince Lombardi: “Perfect practice makes perfect.” So how do you get to become skilled as a DBA if practice alone isn’t sufficient? Hit the Internet and start searching for SQL training and you can find 100 different sites. There are also hundreds of blogs, magazines, books, conferences both onsite and virtual. But then how do you know who is good? Unfortunately often the worst guide can be to find out the experience level of the writer. Some of the best DBAs are frighteningly young, and some got their start back when databases were stored on stacks of paper with little holes in it. As a programmer, is it really so hard to understand normalization? Set based theory? Query optimization? Indexing and performance tuning? The biggest barrier often is previous knowledge, particularly programming skills cultivated before you get started with SQL. In the world of technology, it is pretty rare that a fresh programmer will gravitate to database programming. Database programming is very unsexy work, because without a UI all you have are a bunch of text strings that you could never impress anyone with. Newbies spend most of their time building UIs or apps with procedural code in C# or VB scoring obvious interesting wins. Making matters worse is that SQL programming requires mastery of a much different toolset than most any mainstream programming skill. Instead of controlling everything yourself, most of the really difficult work is done by the internals of the engine (written by other non-relational programmers…we just can’t get away from them.) So is there a golden road to achieving a high skill level? Sadly, with tennis, I am pretty sure I’ll never discover it. However, with programming it seems to boil down to practice in applying the appropriate techniques for whatever type of programming you are doing. Can a C# programmer build a great database? As long as they don’t treat SQL like C#, absolutely. Same goes for a DBA writing C# code. None of this stuff is rocket science, as long as you learn to understand that different types of programming require different skill sets and you as a programmer must recognize the difference between one of the procedural languages and SQL and treat them differently. Skill comes from practicing doing things the right way and making “right” a habit.

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  • 3 tips for SQL Azure connection perfection

    - by Richard Mitchell
    One of my main annoyances when dealing with SQL Azure is of course the occasional connection problems that communicating to a cloud database entails. If you're used to programming against a locally hosted SQL Server box this can be quite a change and annoying like you wouldn't believe. So after hitting the problem again in http://cloudservices.red-gate.com  I thought I'd write a little post to remind myself how I've got it working, I don't say it's right but at least "it works on my machine" Tip...(read more)

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  • Set-based Speed Phreakery: The FIFO Stock Inventory SQL Problem

    The SQL Speed Freak Challenge is a no-holds-barred competition to find the fastest way in SQL Server to perform a real-life database task. It is the programming equivalent of drag racing, but without the commentary box. Kathi has stepped in to explain what happened with the second challenge and why some SQL ran faster than others.

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  • My wife has left me . . .

    - by fatherjack
    LiveJournal Tags: Leaving,Colleagues She announced it before Christmas, in a letter, giving the exact day she intended to leave and what she had planned for her future. We met 8 years ago. We were looking for a data administrator for a CRM system in the company and she was the stand out candidate. She got hired. We got married. In the last eight years we have lived and worked together in an excellent partnership, we have talked work whilst commuting, over dinner and sometimes on holiday. We...(read more)

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  • AJAX basics with jQuery in ASP.NET

    ASP.NET now has support for the jQuery JavaScript library. Although ASP.NET integrated AJAX technology by introducing the is the UpdatePanel server control, jQuery offers an alternative, and more versatile, way of doing it and a great deal more besides. Matteo shows how easy it is to get started with using jQuery.

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  • An experiment: unlimited free trial

    - by Alex Davies
    The .NET Demon team have just implemented an experiment that is quite a break from Red Gate’s normal business model. Instead of the tool expiring after the trial period, it now continues to work, but with a new message that appears after the tool has saved you a certain amount of time. The rationale is that a user that stops using .NET Demon because the trial expired isn’t doing anyone any good. We’d much rather people continue using it forever, as long as everyone that finds it useful and can afford it still pays for it. Hopefully the message appearing is annoying enough to achieve that, but not for people to uninstall it. It’s true that many companies have tried it before with mixed results, but we have a secret weapon. The perfect nag message? The neat thing for .NET Demon is that we can easily measure exactly how much time .NET Demon has saved you, in terms of unnecessary project builds that Visual Studio would have done. When you press F5, the message shows you the time saved, and then makes you wait a shorter time before starting your application. Confronted with the truth about how amazing .NET Demon is, who can do anything but buy it? The real secret though, is that while you wait, .NET Demon gives you entertainment, in the form of a picture of a cute kitten. I’ve only had time to embed one kitten so far, but the eventual aim is for a random different kitten to appear each time. The psychological health benefits of a dose of kittens in the daily life of the developer are obvious. My only concern is that people will complain after paying for .NET Demon that the kittens are gone.

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  • Writing Efficient SQL: Set-Based Speed Phreakery

    Phil Factor's SQL Speed Phreak challenge is an event where coders battle to produce the fastest code to solve a common reporting problem on large data sets. It isn't that easy on the spectators, since the programmers don't score extra points for commenting their code. Mercifully, Kathi is on hand to explain some of the TSQL coding secrets that go to producing blistering performance.

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  • Concurrent Affairs

    - by Tony Davis
    I once wrote an editorial, multi-core mania, on the conundrum of ever-increasing numbers of processor cores, but without the concurrent programming techniques to get anywhere near exploiting their performance potential. I came to the.controversial.conclusion that, while the problem loomed for all procedural languages, it was not a big issue for the vast majority of programmers. Two years later, I still think most programmers don't concern themselves overly with this issue, but I do think that's a bigger problem than I originally implied. Firstly, is the performance boost from writing code that can fully exploit all available cores worth the cost of the additional programming complexity? Right now, with quad-core processors that, at best, can make our programs four times faster, the answer is still no for many applications. But what happens in a few years, as the number of cores grows to 100 or even 1000? At this point, it becomes very hard to ignore the potential gains from exploiting concurrency. Possibly, I was optimistic to assume that, by the time we have 100-core processors, and most applications really needed to exploit them, some technology would be around to allow us to do so with relative ease. The ideal solution would be one that allows programmers to forget about the problem, in much the same way that garbage collection removed the need to worry too much about memory allocation. From all I can find on the topic, though, there is only a remote likelihood that we'll ever have a compiler that takes a program written in a single-threaded style and "auto-magically" converts it into an efficient, correct, multi-threaded program. At the same time, it seems clear that what is currently the most common solution, multi-threaded programming with shared memory, is unsustainable. As soon as a piece of state can be changed by a different thread of execution, the potential number of execution paths through your program grows exponentially with the number of threads. If you have two threads, each executing n instructions, then there are 2^n possible "interleavings" of those instructions. Of course, many of those interleavings will have identical behavior, but several won't. Not only does this make understanding how a program works an order of magnitude harder, but it will also result in irreproducible, non-deterministic, bugs. And of course, the problem will be many times worse when you have a hundred or a thousand threads. So what is the answer? All of the possible alternatives require a change in the way we write programs and, currently, seem to be plagued by performance issues. Software transactional memory (STM) applies the ideas of database transactions, and optimistic concurrency control, to memory. However, working out how to break down your program into sufficiently small transactions, so as to avoid contention issues, isn't easy. Another approach is concurrency with actors, where instead of having threads share memory, each thread runs in complete isolation, and communicates with others by passing messages. It simplifies concurrent programs but still has performance issues, if the threads need to operate on the same large piece of data. There are doubtless other possible solutions that I haven't mentioned, and I would love to know to what extent you, as a developer, are considering the problem of multi-core concurrency, what solution you currently favor, and why. Cheers, Tony.

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  • What Counts for A DBA: Observant

    - by drsql
    When walking up to the building where I work, I can see CCTV cameras placed here and there for monitoring access to the building. We are required to wear authorization badges which could be checked at any time. Do we have enemies?  Of course! No one is 100% safe; even if your life is a fairy tale, there is always a witch with an apple waiting to snack you into a thousand years of slumber (or at least so I recollect from elementary school.) Even Little Bo Peep had to keep a wary lookout.    We nerdy types (or maybe it was just me?) generally learned on the school playground to keep an eye open for unprovoked attack from simpler, but more muscular souls, and take steps to avoid messy confrontations well in advance. After we’d apprehensively negotiated adulthood with varying degrees of success, these skills of watching for danger, and avoiding it,  translated quite well to the technical careers so many of us were destined for. And nowhere else is this talent for watching out for irrational malevolence so appropriate as in a career as a production DBA.   It isn’t always active malevolence that the DBA needs to watch out for, but the even scarier quirks of common humanity.  A large number of the issues that occur in the enterprise happen just randomly or even just one time ever in a spurious manner, like in the case where a person decided to download the entire MSDN library of software, cross join every non-indexed billion row table together, and simultaneously stream the HD feed of 5 different sporting events, making the network access slow while the corporate online sales just started. The decent DBA team, like the going, gets tough under such circumstances. They spring into action, checking all of the sources of active information, observes the issue is no longer happening now, figures that either it wasn’t the database’s fault and that the reboot of the whatever device on the network fixed the problem.  This sort of reactive support is good, and will be the initial reaction of even excellent DBAs, but it is not the end of the story if you really want to know what happened and avoid getting called again when it isn’t even your fault.   When fires start raging within the corporate software forest, the DBA’s instinct is to actively find a way to douse the flames and get back to having no one in the company have any idea who they are.  Even better for them is to find a way of killing a potential problem while the fires are small, long before they can be classified as raging. The observant DBA will have already been monitoring the server environment for months in advance.  Most troubles, such as disk space and security intrusions, can be predicted and dealt with by alerting systems, whereas other trouble can come out of the blue and requires a skill of observing ongoing conditions and noticing inexplicable changes that could signal an emerging problem.  You can’t automate the DBA, because the bankable skill of a DBA is in detecting the early signs of unexpected problems, and working out how to deal with them before anyone else notices them.    To achieve this, the DBA will check the situation as it is currently happening,  and in many cases is likely to have been the person who submitted the problem to the level 1 support person in the first place, just to let the support team know of impending issues (always well received, I tell you what!). Database and host computer settings, configurations, and even critical data might be profiled and captured for later comparisons. He’ll use Monitoring tools, built-in, commercial (Not to be too crassly commercial or anything, but there is one such tool is SQL Monitor) and lots of homebrew monitoring tools to monitor for problems and changes in the server environment.   You will know that you have it right when a support call comes in and you can look at your monitoring tools and quickly respond that “response time is well within the normal range, the query that supports the failing interface works perfectly and has actually only been called 67% as often as normal, so I am more than willing to help diagnose the problem, but it isn’t the database server’s fault and is probably a client or networking slowdown causing the interface to be used less frequently than normal.” And that is the best thing for any DBA to observe…

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