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• What's new in the RightNow November 2012 release?

  - by Richard Lefebvre

  What new in the RightNow November 2012? In order to find out, please watch this tutorial with imbedded demonstration or read the November 2012 Release notes.   News Facts The November 2012 release of     Oracle’s RightNow CX Cloud Service marks the completion of development efforts for 2012 and continues Oracle’s commitment to enhancing the Oracle RightNow offering following the acquisition. New release delivers key capabilities designed to help organizations improve customer experiences in order to increase customer acquisition and retention, while reducing total cost of ownership. Part of the Oracle Cloud, Oracle RightNow CX Cloud Service now integrates Oracle RightNow Chat Cloud Service with Oracle Engagement Engine Cloud Service, helping organizations intelligently and proactively engage with customers through the right channel at the right time. Chat solutions have emerged as an important component of a cross-channel customer experience strategy. According to Forrester Research, Inc., chat adoption has risen dramatically between 2009 and 2011 from 19% to 37%, and it has the highest satisfaction level of all customer service channels at 62% satisfaction. (*) To help companies deliver enhanced customer experiences, Oracle has made significant investments in Oracle RightNow Chat Cloud Service throughout 2012. With the addition of rules-based engagement to existing capabilities such as co-browse, mobile chat, and cross-channel knowledge integration with the contact center, all delivered via the cloud, Oracle RightNow Chat Cloud Service is differentiated as the industry-leading chat solution. The Oracle Cloud offers a broad portfolio of software as-a-service applications, including Oracle Customer Service and Support Cloud Service, which is based on the Oracle RightNow CX Cloud Service. New Capabilities Key Oracle RightNow Chat Cloud Service and other cross-channel capabilities include: Chat Business Rules, with over 70 built-in rule conditions, leverage the Oracle Engagement Engine to help enable organizations capture rich visitor data and invoke complex actions and triggers. Chat Business Rules allow granular control over when to engage a customer via the chat channel based on customer behavior, customer profile information and operational information. Click-to-Call provides the option for a customer to engage with a live agent over the phone during the Web browsing experience. Chat Availability Controls provide organizations with the ability to throttle volume through the chat channel based on real-time agent availability and wait time thresholds. This ability to manage the channel more efficiently allows organizations to provide a better experience to customers using the chat channel. Strategic and Operational Chat Channel Analytics provide better insight into channel and agent productivity and utilization and effectiveness with both out-of-the-box reports and ad hoc reports. New chat channel analytics provide comprehensive metrics with full data transparency. Background Service Updates improve high availability metrics for Oracle RightNow Chat Cloud Service during service update periods, setting the industry leading standard for sales and service delivery to customers via the chat channel. Additional Capabilities include: Improved Web developer tools for more efficient self-service user interface design Improved administration for enhanced user sessions management Increased cross-channel community collaboration Enhanced extensibility widgets and syndication management Streamlined content management and analytics capabilities Read the full announcement here

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• Create Your CRM Style

  - by Ruth

  Company branding can create a sense of spirit, belonging, familiarity, and fun. CRM On Demand has long offered company branding options, but now, with Release 17, those options have become quicker, easier, and more flexible. Themes (also known as Skins) allow you to customize the appearance of the CRM On Demand application for your entire company, or for individual roles. Users may also select the theme that works best for them. You can create a new theme in 5 minutes or less, but if you're anything like me, you may enjoy tinkering with it for a while longer. Before you begin tinkering, I recommend spending a few moments coming up with a design plan. If you have specific colors or logos you want for your theme, gather those first...that will move the process along much faster. If you want to match the color of an existing Web site or application, you can use tools, like Pixie, to match the HEX/HTML color values. Logos must be in a JPEG, JPG, PNG, or GIF file format. Header logos must be approximately 70 pixels high by 1680 pixels wide. Footer logos must be no more than 200 pixels wide. And, of course, you must have permission to use the images that you upload for your theme. Creating the theme itself is the simple part. Here are a few simple steps. Note: You must have the Manage Themes privilege to create custom themes. Click the Admin global link. Navigate to Application Customization Themes. Click New. Note: You may also choose to copy and edit and existing theme. Enter information for the following fields: Theme Name - Enter a name for your new theme. Show Default Help Link - Online help holds valuable information for all users, so I recommend selecting this check box. Show Default Training and Support Link - The Training and Support Center holds valuable information for all users, so I recommend selecting this check box. Description - Enter a description for your new theme. Click Save. Once you click Save, the Theme Detail page opens. From there, you can design your theme. The preview shows the Home, Detail, and List pages, with the new theme applied. For more detailed information about themes, click the Help link from any page in CRM On Demand Release 17, then search or browse to find the Creating New Themes page (Administering CRM On Demand Application Customization Creating New Themes). Click the Show Me link on that Help page to access the Creating Custom Themes quick guide. This quick guide shows how each of the page elements are defined.

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• SOA Management in 3 minutes - Video explainer

  - by J Swaroop

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Today’s CIOs and IT executives face challenges that take valuable time away from more strategic business objectives. They have to keep their systems running 24/7, manage increasingly complex applications, and more as part of their SOA environment. Watch this quick 3 minute video explainer to Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} learn how Oracle EM Management Pack Plus for SOA is engineered to deliver value right out of the box with a fully centralized management console - with a rich set of service and system level dashboards, administrators can view service levels for key business processes and SOA infrastructure components from a central location. Watch the 3 minute video explainer

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• PASS 13 Dispatches: moving to the cloud

  - by Tony Davis

  PASS Summit 13, Day 1 keynote by Quentin Clarke and we're hearing about “redefiniing mission critical in the cloud”. With a move to the Windows Azure cloud comes the promise of capacity on demand, automatic HA, backups, patching and so on, as well as passing responsibility to MS for managing hardware, upgrades and so on. However, for many databases and applications the best route to the cloud is not necessarily obvious. For most, the path of least resistance is IaaS – SQL Server in a Azure VM. It removes the hardware burden but you still have to manage your databases and implementing HA for SQL Server is your responsibility. Also, scaling up comes at quite a cost – the biggest VM (8 CPU cores, 56 GB RAM, 16 1TB drives with 500 IOPS each) weighs in at over over $4500 per month. With PaaS, in the form of Windows SQL Database, you get a “3-copies replica set” so HA comes out-of the box, and removes the majority of the administration burden, but you are moving your database into a very different environment. For a start, it's a shared environment, with other customers using the same compute nodes in the cluster, and potentially even sharing the same database (multi-tenancy). Unless you pay for SQL DB Premium edition, the resources available for your workload will depends on how nicely others “play” in the shared environment. You'll potentially need to do a lot of tuning, and application rewriting to avoid throttling issues, optimising application-database communication to deal with increased latency between the two, and so on. You'll need aggressive application caching. You'll also need retry logic and to deal with (expected) node failure and the need to reconnect. In Tuesday's PASS Summit pre-con from the SQLCAT team, they spent a lot of time covering some of the telemetric techniques (collect into Azure storage the necessary monitoring data) to perform capacity planning, work out the hotspots and bottlenecks in your cloud applications. Tools like WAD (Windows Azure Diagnostics), performance counters SQL Database DMVs, and others, will be essential. Of course, to truly exploit the vast horizontal scaling that is available from the existence of thousands of compute nodes, you'll also need to need to consider how to “shard” your data so Azure can move it between nodes at will. Finding the right path to the Cloud isn't easy, but it's coming. I spoke to people one year ago who saw no real benefit in trying to move their infrastructure and databases to the cloud, but now at their company, it's the conversation that won't go away. Tony.  

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• A brief introduction to BRM and architecture

  - by Yani Miguel

  Oracle Communications Billing and Revenue Management (Oracle BRM) is the telcos industry´s leading solution intended for communications service providers. This post encourages to know BRM starting with the basics. History Portal was a billing and revenue managament solution to communications industry created by Portal Software. In 2006 Oracle acquired Portal Software and the solution was renamed BRM. Today Oracle BRM is the first end-to-end packaged enterprise software suite for the communications industry, however BRM is just one more product in the catalog of OSS solutions that Oracle offers. BRM can bill and manage all communications services including wireline, wireless, broadband, cable, voice over IP, IPTV, music, and video. BRM Architecture BRM´s architecture consists of 4 layers or tiers. Through these layers are the data, bussines logic and interfaces to connect graphical client tools.Application tier This layer provides GUI client tools enabling communication to other layers through open APIs. Some BRM client applications are: Customer Center Pricing Center Universal Event Loader Web Server BRM Billing Application Collections Center Permissioning Center Furthermore, this layer is where are provided real-time external events. Bussines Process Tier Although all layers are equally important, I think it deserves more atention because in this tier BRM functionality is implemented. All functions that give life to BRM are in this layer coded in C language called Opcodes (System Processes in the image). Any changes or additional functionality should be made here, so when we try to customize the product, we will most of the time programming in this layer (Business Policies in the image).Bussines Process Tier Features: Implements Portal system functionalityValidates data from the application tierModifies Portal behavior through business policies. Business policies can by customized.Triggers external systems using event notification. Object Tier This layer is responsible for transfer the BRM requests into database language and translate BRM requests into external system requests. Without it, the business logic (data from Bussines Process Tier) could not be understood by the relational database. Data tier Data tier is responsable for the storage of BRM database and other external systems databases. External systems include credit card, tax, and directory servers. Finally, It's important to note that BRM is designed to easily integrate with the following solutions:AIA 2.4 Siebel CRM E-Business Suite - G/L onlyCommunications Services Gatekeeper Oracle BI Publisher. Personally, I think that BRM could improve migrating client-server architecture to a fully web platform that works with Oracle Middleware like any product of the Fusion Middleware family. Hopefully there are already initiatives in this area.

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• Dependency Injection/IoC container practices when writing frameworks

  - by Dave Hillier

  I've used various IoC containers (Castle.Windsor, Autofac, MEF, etc) for .Net in a number of projects. I have found they tend to encourage a number of bad practices. Are there any established practices for IoC container use, particularly when providing a platform/framework? My aim as a framework writer is to make code as simple and as easy to use as possible. I'd rather write one line of code to construct an object than ten or even just two. For example, a couple of code smells that I've noticed and don't have good suggestions to: Large number of parameters (5) for constructors. Creating services tends to be complex; all of the dependencies are injected via the constructor - despite the fact that the components are rarely optional (except for maybe in testing). Lack of private and internal classes; this one may be a specific limitation of using C# and Silverlight, but I'm interested in how it is solved. It's difficult to tell what a frameworks interface is if all the classes are public; it allows me access to private parts that I probably shouldnt touch. Coupling the object lifecycle to the IoC container. It is often difficult to manually construct the dependencies required to create objects. Object lifecycle is too often managed by the IoC framework. I've seen projects where most classes are registered as Singletons. You get a lack of explicit control and are also forced to manage the internals (it relates to the above point, all classes are public and you have to inject them). For example, .Net framework has many static methods. such as, DateTime.UtcNow. Many times I have seen this wrapped and injected as a construction parameter. Depending on concrete implementation makes my code hard to test. Injecting a dependency makes my code hard to use - particularly if the class has many parameters. How do I provide both a testable interface, as well as one that is easy to use? What are the best practices?

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• BigData and Customer Experience: Happy Together

  - by Isabel F. Peñuelas

  The two big buzzes of the year may lay closer than it appears. Both concepts intersect at various points: BigData and Return of Investment of Marketing Campaigns On a recent post Big Data Is The Future Of Marketing Jeff Dachis explains very clearly how “Big data analytics finally allows marketers to identify, measure, and manage what is positively impacting their Brand”. Regression analysis applied to big data volumes coming from social media will substitute the failed attempts to justify marketing investments on social media in terms of followers and likes, he continues, “the measurement models applied by marketers on TV Campaigns don´t work on social”, we need to study the data with fresh eyes and maybe then we will start understanding and measuring brand engagemet. Social CRM and BigData The real value of Social CRM start by analyzing mass of big data from social media in order of applying social intelligence techniques that allow us to classify new customer niches and communities and define appropriated strategies to contact potential customers. Gartner Says that the Market for Social CRM is on pace to surpass $1 Billion in Revenue by Year-End 2012 but in words of Zach Hofer-Shall, Analyst at Forrester Research “Social customer relationship management is hard” (The Social CRM Arms Race Heats ). To succeed brands need three things: Investing in new social tools, investing in consultancy and investing in infrastructure for massive data storage and analysis. Neither CeX or BigData are easy and cheap wins. But what are the customer benefits of such investments? Big Data and Brand Engagement Time is the most valuable asset of todays consumers: tired of information overload, exhausted by the terabytes of offering, anxious because of not having the same fast multichannel experience with their services’ marketers or preferred goods providers than the one they found on their social media. Yes, I know you have read this before- me too. But is real. The motto of the Customer Experience philosophy of providing a consistent experience through multiple touchpoints that makes the relationship customer/brand easier and valuable finds it basis on understanding customer/s preferences and context for which BigData analysis is another imperative. In summary, I believe that using BigData Analysis in combination with appropriated CeX strategies and technologies is a promising direction for achieving: efficiency and marketing cost-savings; growing the customer base; and increasing customer conversion and retention. In a world: The Direction of Future Marketing.

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• Extreme Performance and Scale Delivered by SOA on Oracle Exalogic

  - by J Swaroop

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Demands to incorporate internet-scale applications, data, and social media traffic with existing IT infrastructure require extreme availability, reliability, and scalability. In this session on industrial-strength SOA, learn how Oracle Exalogic and Oracle Exadata engineered systems address these requirements. Topics covered: (1) how SOA and BPM benefit from “hardware and software engineered for each other,” (2) how Oracle Exadata provides the data tier with unparalleled scalability and performance for SOA and BPM running on Oracle Exalogic (3) customer case studies (4) best practices and topology guidelines (5) information on tools that help operate, manage, provision, and deploy—to help reduce overall TCO. Extreme engineering at its best! Session details: 10/2/12 (Tuesday) 11:45 AM - Moscone South -308

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• Culture Shmulture?

  - by steve.diamond

  I've been thinking about "Customer Experience Management" lately. Here at Oracle, we arguably have the most complete suite of applications for managing the customer experience across and in the context of multiple channels -- from marketing to loyalty to contact center to self-service to analytics offerings, and more. And stay tuned, because in coming months let's just say we'll have even more to talk about on this front. But that said............ Last weekend my wife and I stayed at one of the premiere hotel chains on the planet. I won't name them, but we all know the short list. It could have been the St. Regis or the Ritz Carlton or Four Seasons or Hyatt Park or....This stay, at this particular hotel, was simply outstanding. Within a chain known for providing "above and beyond" levels of service, this particular hotel, under this particular manager, exceeded expectations on so many fronts. For example, at the Spa we mentioned to the two attendants that my wife is seven months pregnant and that we had previously had a lot of trouble conceiving. We then went to our room. Ten minutes later we heard a knock at the door and received a plate of chocolate covered strawberries with a heartfelt note and an inspiring quote, signed by the two spa attendees. The following day we arranged to have a bellhop drive us to the beach. Although they had a pre-arranged beach shuttle service with time limits, etc., he greeted us by saying, "I'm yours for the day until 4 p.m. Whatever you want to do is fine by me, as long as it's legal!" The morning that we left we arranged to have a taxi drive us to the airport--a nearly 40 mile drive. What showed up was a private coach complete with navy blue suited driver dude. And we were charged the taxi fare price. And there were many other awesome exchanges I won't mention here, although I did email the GM of this hotel two nights ago and expressed our effusive praise and gratitude. I'd submit that this hotel chain would have a definitive advantage using even more Oracle software to manage and optimize its customer interactions (yes, they are a customer). But WITHOUT the culture--that management team--and that instillation of aligned values across all employees of exemplifying 'the golden rule,' I wonder how much technology really matters in providing a distinctively positive and memorable customer experience. Lest you think I'm alone in these pontifications, have you read Paul Greenberg's blog lately? Have you seen one of his most recent posts? Now this SPECIFIC post is NOT about customer service per se. But it is about people. So yes, please think long and hard about the technology you seek to deploy. But never forget who will be interacting with your systems, and your customers.

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• A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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• Manageability at Oracle Openworld: a Guide to sessions for Partners

  - by Javier Puerta

  A large number of sessions focusing on Manageability will be taking place during the week of Oracle Openworld in San Francisco. To help you organize your schedule I am including below a list of sessions and events around Manageability that you will find of interest. PARTNER SPECIFIC SESSIONS Date/Time/Location  Session   Monday, October 1st, 2011 at 15:30 - 18:00 PST Grand Hyatt San Francisco 345 Stockton Street, San Francisco (Conference Theater) (It is a 15 minute walk from OOW Moscone Center. See directions here) Exadata & Manageability EMEA Partner Community Forum.- Listen to other partners share their experiences in selling and implementing Exadata and Manageability projects, and have a direct dialogue with some of the Oracle executives that are driving the strategy of the company in these areas. Agenda Welcome - Hans-Peter Kipfer, VP, Engineered Systems Oracle EMEA Next challenges in building and managing clouds - Javier Cabrerizo, VP, Business Development for Exadata, Oracle Corp. Partner Experiences: IT modernization, simplification and cost reduction: The case of a customer in Transportation & Logistics with custom applications and SAP. - Francisco Bermudez, Country Leader Infrastructure Services, Capgemini, Spain Nvision cloud project - Dmitry Krasilov, Head of Oracle Competence Center, Nvision Group, Russia From Exadata Ready to Exadata Optimized: An ISV Experience - Miguel Alves, Product Business Solutions Manager, WeDo Technologies, Portugal To confirm your participation send an email to [email protected] Tuesday, Oct 2, 11:45 AM - 12:45 PM - Marriott Marquis - Golden Gate A Developing Services for Private and Public Clouds.- The Oracle Cloud provides new business opportunities, secures business applications and data, and provides operational efficiencies and cost savings. For customers lacking the skill or time to architect, develop, or build a cloud, there is a growing demand for services practice partners that can deliver and manage Oracle Cloud solutions. In this session,• Become familiar with services examples and use cases that demonstrate how an Oracle Cloud can provide a solution to a customer’s needs today• Learn about Oracle architecture and best practices available for an Oracle Cloud instances• Identify the right Oracle technology and the optimal model for meeting customer needs while providing excellent revenues and an optimal margin for services delivered Wednesday, Oct 3, 1:15 PM - 2:15 PM - Marriott Marquis - Golden Gate B Using Management Already Built into Oracle Products: Oracle Enterprise Manager .- Engineered into Oracle products are management capabilities ready to be used. In this session, applicable to all partners, understand the growing market opportunities and how to use or include Oracle Enterprise Manager as part of your solution or services. Other Cloud sessions for Partners at the Oracle PartnerNetwork Exchange  Click here.-     OOW CUSTOMER SESSIONS   Download the Focus On Oracle Enterprise Manager Cloud Control 12c (and Private Cloud) guide for a full list of Exadata OOW sessions.  

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• First Ever MySQL on Windows Online Forum - March 16, 2011

  - by monica.kumar

  72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Cambria","serif";} Now you might be thinking…what’s an Online Forum? Well, think of it as a virtual conference, where you can attend a series of presentations about a given topic, from the comfort of your own office/home. On Wednesday March 16th, from 9.00 am PT to 12.00, we will be running the first ever MySQL Online Forum, dedicated to MySQL on Windows. Register now to learn how you can reduce your database TCO on Windows by up to 90% while increasing manageability & flexibility!   Oracle’s MySQL Vice President of Engineering Tomas Ulin will kick off a comprehensive agenda of presentations enabling you to better understand:   How you can save up to 90% by using MySQL on WindowsWhy the world’s most popular open source database is extremely popular on Windows, both for enterprise users and for embedding by ISVs How MySQL is a great fit for the Windows environment, and what are the upcoming milestones to make MySQL even better on the Microsoft platform What are the visual tools at your disposal to effectively develop, deploy and manage MySQL applications on Windows How you can deliver highly available business critical Windows based MySQL applications Why Security Solutions Provider SonicWall selected MySQL over Microsoft SQL Server, and how they successfully deliver MySQL based solutions Plus, as we’ll have Live Chat On during the entire forum, you’ll be able to ask questions at any time to MySQL experts online. Register Now!   Whether you’re an ISV or an enterprise user, either already running MySQL on Windows or simply considering it, join us and learn how you can get performance, lower TCO and increased manageability & flexibility with MySQL on Windows!

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• Am I experienced enough to learn and develop immediately using Ruby on Rails?

  - by acheong87

  General Question I understand that discussions revolving around questions of this form run the risk of becoming too specific to help others. So, perhaps a better, general question would be: What kind of experience, if any, translates easily to Ruby on Rails; and if none, then what's the learning curve like, in comparison to other popular languages? Background I have the opportunity to build a website using whatever technologies I wish to use. It's a fairly simple website, for listing products, taking payments, managing customer data, providing a back-end portal for employees to manage data, possibly hooking in flight information (the products are travel related), possibly integrating a blog and all the social-networking goodies. Specific Problem I have to let the client know by tonight whether I'm interested in taking up this project, before he talks to other potential developers, but I'm on the fence. I already work a full-time C++ development job, so the money doesn't do it for me. It's the opportunity to (be paid to) learn some new technologies and to have a real, running product in the end. I've heard and read great things about Ruby, and am really intrigued. I zipped through some introductory Ruby tutorials, no sweat. However I found the Rails tutorials a little overwhelming, especially not being able to try it out anywhere. And researching Rails hosts like Heroku and EngineYard makes me think that maybe I don't know what I'm getting myself into. The ship's leaving port! I wish I had more time to learn, better yet play with the language, but I have to decide soon! Should I venture or pass? Additional Details My experiences are in C/C++/Tcl/Perl/PHP/jQuery, and basic knowledge of Java/C#. I didn't study C.S. formally so I wasn't exposed to design principles, programming paradigms, etc., which is my greatest concern. Will my lack of understanding in this realm make RoR frustrating to learn? Will it be so incompatible with a C++ "way" of thinking that I'll wish I never started? Am I putting my client at risk by attempting this? If it helps, I'm quick to learn new things (self-taught so far) and care a great deal about correctness, using things for their intended purposes, and so on. I've read numerous recommendations of Agile Development with Rails and would love to read it (though perhaps, while developing in parallel, for shortness of time). Worse comes to worst, I'd give up and do the standard LAMP gig, of course, not charging the client for wasted time. But I'm hoping to avoid the project altogether if it's gonna come down to that! Thanks in advance for any tips, insights, votes of confidence, votes of discouragement (for the better), and such.

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• Python Coding standards vs. productivity

  - by Shroatmeister

  I work for a large humanitarian organisation, on a project building software that could help save lives in emergencies by speeding up the distribution of food. Many NGOs desperately need our software and we are weeks behind schedule. One thing that worries me in this project is what I think is an excessive focus on coding standards. We write in python/django and use a version of PEP0008, with various modifications e.g. line lengths can go up to 160 chars and all lines should go that long if possible, no blank lines between imports, line wrapping rules that apply only to certain kinds of classes, lots of templates that we must use, even if they aren't the best way to solve a problem etc. etc. One core dev spent a week rewriting a major part of the system to meet the then new coding standards, throwing away several suites of tests in the process, as the rewrite meant they were 'invalid'. We spent two weeks rewriting all the functionality that was lost, and fixing bugs. He is the lead dev and his word carries weight, so he has convinced the project manager that these standards are necessary. The junior devs do as they are told. I sense that the project manager has a strong feeling of cognitive dissonance about all this but nevertheless agrees with it vehemently as he feels unsure what else to do. Today I got in serious trouble because I had forgotten to put some spaces after commas in a keyword argument. I was literally shouted at by two other devs and the project manager during a Skype call. Personally I think coding standards are important but also think that we are wasting a lot of time obsessing with them, and when I verbalized this it provoked rage. I'm seen as a troublemaker in the team, a team that is looking for scapegoats for its failings. Since the introduction of the coding standards, the team's productivity has measurably plummeted, however this only reinforces the obsession, i.e. the lead dev simply blames our non-adherence to standards for the lack of progress. He believes that we can't read each other's code if we don't adhere to the conventions. This is starting to turn sticky. Now I am trying to modify various scripts, autopep8, pep8ify and PythonTidy to try to match the conventions. We also run pep8 against source code but there are so many implicit amendments to our standard that it's hard to track them all. The lead dev simple picks faults that the pep8 script doesn't pick up and shouts at us in the next stand-up meeting. Every week there are new additions to the coding standards that force us to rewrite existing, working, tested code. Thank heavens we still have tests, (I reverted some commits and fixed a bunch of the ones he removed). All the while there is increasing pressure to meet the deadline. I believe a fundamental issue is that the lead dev and another core dev refuse to trust other developers to do their job. But how to deal with that? We can't do our job because we are too busy rewriting everything. I've never encountered this dynamic in a software engineering team. Am I wrong to question their adherence to coding standards? Has anyone else experienced a similar situation and how have they dealt with it successfully? (I'm not looking for a discussion just actual solutions people have found)

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• How can I convince cowboy programmers to use source control?

  - by P.Brian.Mackey

  UPDATE I work on a small team of devs, 4 guys. They have all used source control. Most of them can't stand source control and instead choose not to use it. I strongly believe source control is a necessary part of professional development. Several issues make it very difficult to convince them to use source control: The team is not used to using TFS. I've had 2 training sessions, but was only allotted 1 hour which is insufficient. Team members directly modify code on the server. This keeps code out of sync. Requiring comparison just to be sure you are working with the latest code. And complex merge problems arise Time estimates offered by developers exclude time required to fix any of these problems. So, if I say nono it will take 10x longer...I have to constantly explain these issues and risk myself because now management may perceive me as "slow". The physical files on the server differ in unknown ways over ~100 files. Merging requires knowledge of the project at hand and, therefore, developer cooperation which I am not able to obtain. Other projects are falling out of sync. Developers continue to have a distrust of source control and therefore compound the issue by not using source control. Developers argue that using source control is wasteful because merging is error prone and difficult. This is a difficult point to argue, because when source control is being so badly mis-used and source control continually bypassed, it is error prone indeed. Therefore, the evidence "speaks for itself" in their view. Developers argue that directly modifying server code, bypassing TFS saves time. This is also difficult to argue. Because the merge required to synchronize the code to start with is time consuming. Multiply this by the 10+ projects we manage. Permanent files are often stored in the same directory as the web project. So publishing (full publish) erases these files that are not in source control. This also drives distrust for source control. Because "publishing breaks the project". Fixing this (moving stored files out of the solution subfolders) takes a great deal of time and debugging as these locations are not set in web.config and often exist across multiple code points. So, the culture persists itself. Bad practice begets more bad practice. Bad solutions drive new hacks to "fix" much deeper, much more time consuming problems. Servers, hard drive space are extremely difficult to come by. Yet, user expectations are rising. What can be done in this situation?

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• How to refactor a Python “god class”?

  - by Zearin

  Problem I’m working on a Python project whose main class is a bit “God Object”. There are so friggin’ many attributes and methods! I want to refactor the class. So Far… For the first step, I want to do something relatively simple; but when I tried the most straightforward approach, it broke some tests and existing examples. Basically, the class has a loooong list of attributes—but I can clearly look over them and think, “These 5 attributes are related…These 8 are also related…and then there’s the rest.” getattr I basically just wanted to group the related attributes into a dict-like helper class. I had a feeling __getattr__ would be ideal for the job. So I moved the attributes to a separate class, and, sure enough, __getattr__ worked its magic perfectly well… At first. But then I tried running one of the examples. The example subclass tries to set one of these attributes directly (at the class level). But since the attribute was no longer “physically located” in the parent class, I got an error saying that the attribute did not exist. @property I then read up about the @property decorator. But then I also read that it creates problems for subclasses that want to do self.x = blah when x is a property of the parent class. Desired Have all client code continue to work using self.whatever, even if the parent’s whatever property is not “physically located” in the class (or instance) itself. Group related attributes into dict-like containers. Reduce the extreme noisiness of the code in the main class. For example, I don’t simply want to change this: larry = 2 curly = 'abcd' moe = self.doh() Into this: larry = something_else('larry') curly = something_else('curly') moe = yet_another_thing.moe() …because that’s still noisy. Although that successfully makes a simply attribute into something that can manage the data, the original had 3 variables and the tweaked version still has 3 variables. However, I would be fine with something like this: stooges = Stooges() And if a lookup for self.larry fails, something would check stooges and see if larry is there. (But it must also work if a subclass tries to do larry = 'blah' at the class level.) Summary Want to replace related groups of attributes in a parent class with a single attribute that stores all the data elsewhere Want to work with existing client code that uses (e.g.) larry = 'blah' at the class level Want to continue to allow subclasses to extend, override, and modify these refactored attributes without knowing anything has changed Is this possible? Or am I barking up the wrong tree?

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• Building Private IaaS with SPARC and Oracle Solaris

  - by ferhat

  A superior enterprise cloud infrastructure with high performing systems using built-in virtualization! We are happy to announce the expansion of Oracle Optimized Solution for Enterprise Cloud Infrastructure with Oracle's SPARC T-Series servers and Oracle Solaris.  Designed, tuned, tested and fully documented, the Oracle Optimized Solution for Enterprise Cloud Infrastructure now offers customers looking to upgrade, consolidate and virtualize their existing SPARC-based infrastructure a proven foundation for private cloud-based services which can lower TCO by up to 81 percent(1). Faster time to service, reduce deployment time from weeks to days, and can increase system utilization to 80 percent. The Oracle Optimized Solution for Enterprise Cloud Infrastructure can also be deployed at up to 50 percent lower cost over five years than comparable alternatives(2). The expanded solution announced today combines Oracle’s latest SPARC T-Series servers; Oracle Solaris 11, the first cloud OS; Oracle VM Server for SPARC, Oracle’s Sun ZFS Storage Appliance, and, Oracle Enterprise Manager Ops Center 12c, which manages all Oracle system technologies, streamlining cloud infrastructure management. Thank you to all who stopped by Oracle booth at the CloudExpo Conference in New York. We were also at Cloud Boot Camp: Building Private IaaS with Oracle Solaris and SPARC, discussing how this solution can maximize return on investment and help organizations manage costs for their existing infrastructures or for new enterprise cloud infrastructure design. Designed, tuned, and tested, Oracle Optimized Solution for Enterprise Cloud Infrastructure is a complete cloud infrastructure or any virtualized environment  using the proven documented best practices for deployment and optimization. The solution addresses each layer of the infrastructure stack using Oracle's powerful SPARC T-Series as well as x86 servers with storage, network, virtualization, and management configurations to provide a robust, flexible, and balanced foundation for your enterprise applications and databases.  For more information visit Oracle Optimized Solution for Enterprise Cloud Infrastructure. Solution Brief: Accelerating Enterprise Cloud Infrastructure Deployments White Paper: Reduce Complexity and Accelerate Enterprise Cloud Infrastructure Deployments Technical White Paper: Enterprise Cloud Infrastructure on SPARC (1) Comparison based on current SPARC server customers consolidating existing installations including Sun Fire E4900, Sun Fire V440 and SPARC Enterprise T5240 servers to latest generation SPARC T4 servers. Actual deployments and configurations will vary. (2) Comparison based on solution with SPARC T4-2 servers with Oracle Solaris and Oracle VM Server for SPARC versus HP ProLiant DL380 G7 with VMware and Red Hat Enterprise Linux and IBM Power 720 Express - Power 730 Express with IBM AIX Enterprise Edition and Power VM.

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• Windows Azure Recipe: High Performance Computing

  - by Clint Edmonson

  One of the most attractive ways to use a cloud platform is for parallel processing. Commonly known as high-performance computing (HPC), this approach relies on executing code on many machines at the same time. On Windows Azure, this means running many role instances simultaneously, all working in parallel to solve some problem. Doing this requires some way to schedule applications, which means distributing their work across these instances. To allow this, Windows Azure provides the HPC Scheduler. This service can work with HPC applications built to use the industry-standard Message Passing Interface (MPI). Software that does finite element analysis, such as car crash simulations, is one example of this type of application, and there are many others. The HPC Scheduler can also be used with so-called embarrassingly parallel applications, such as Monte Carlo simulations. Whatever problem is addressed, the value this component provides is the same: It handles the complex problem of scheduling parallel computing work across many Windows Azure worker role instances. Drivers Elastic compute and storage resources Cost avoidance Solution Here’s a sketch of a solution using our Windows Azure HPC SDK: Ingredients Web Role – this hosts a HPC scheduler web portal to allow web based job submission and management. It also exposes an HTTP web service API to allow other tools (including Visual Studio) to post jobs as well. Worker Role – typically multiple worker roles are enlisted, including at least one head node that schedules jobs to be run among the remaining compute nodes. Database – stores state information about the job queue and resource configuration for the solution. Blobs, Tables, Queues, Caching (optional) – many parallel algorithms persist intermediate and/or permanent data as a result of their processing. These fast, highly reliable, parallelizable storage options are all available to all the jobs being processed. Training Here is a link to online Windows Azure training labs where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure HPC Scheduler (3 labs)  The Windows Azure HPC Scheduler includes modules and features that enable you to launch and manage high-performance computing (HPC) applications and other parallel workloads within a Windows Azure service. The scheduler supports parallel computational tasks such as parametric sweeps, Message Passing Interface (MPI) processes, and service-oriented architecture (SOA) requests across your computing resources in Windows Azure. With the Windows Azure HPC Scheduler SDK, developers can create Windows Azure deployments that support scalable, compute-intensive, parallel applications. See my Windows Azure Resource Guide for more guidance on how to get started, including links web portals, training kits, samples, and blogs related to Windows Azure.

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• How to store Role Based Access rights in web application?

  - by JonH

  Currently working on a web based CRM type system that deals with various Modules such as Companies, Contacts, Projects, Sub Projects, etc. A typical CRM type system (asp.net web form, C#, SQL Server backend). We plan to implement role based security so that basically a user can have one or more roles. Roles would be broken down by first the module type such as: -Company -Contact And then by the actions for that module for instance each module would end up with a table such as this: Role1 Example: Module Create Edit Delete View Company Yes Owner Only No Yes Contact Yes Yes Yes Yes In the above case Role1 has two module types (Company, and Contact). For company, the person assigned to this role can create companies, can view companies, can only edit records he/she created and cannot delete. For this same role for the module contact this user can create contacts, edit contacts, delete contacts, and view contacts (full rights basically). I am wondering is it best upon coming into the system to session the user's role with something like a: List<Role> roles; Where the Role class would have some sort of List<Module> modules; (can contain Company, Contact, etc.).? Something to the effect of: class Role{ string name; string desc; List<Module> modules; } And the module action class would have a set of actions (Create, Edit, Delete, etc.) for each module: class ModuleActions{ List<Action> actions; } And the action has a value of whether the user can perform the right: class Action{ string right; } Just a rough idea, I know the action could be an enum and the ModuleAction can probably be eliminated with a List<x, y>. My main question is what would be the best way to store this information in this type of application: Should I store it in the User Session state (I have a session class where I manage things related to the user). I generally load this during the initial loading of the application (global.asax). I can simply tack onto this session. Or should this be loaded at the page load event of each module (page load of company etc..). I eventually need to be able to hide / unhide various buttons / divs based on the user's role and that is what got me thinking to load this via session. Any examples or points would be great.

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• How does I/O work for large graph databases?

  - by tjb1982

  I should preface this by saying that I'm mostly a front end web developer, trained as a musician, but over the past few years I've been getting more and more into computer science. So one idea I have as a fun toy project to learn about data structures and C programming was to design and implement my own very simple database that would manage an adjacency list of posts. I don't want SQL (maybe I'll do my own query language? I'm just having fun). It should support ACID. It should be capable of storing 1TB let's say. So with that, I was trying to think of how a database even stores data, without regard to data structures necessarily. I'm working on linux, and I've read that in that world "everything is a file," including hardware (like /dev/*), so I think that that obviously has to apply to a database, too, and it clearly does--whether it's MySQL or PostgreSQL or Neo4j, the database itself is a collection of files you can see in the filesystem. That said, there would come a point in scale where loading the entire database into primary memory just wouldn't work, so it doesn't make sense to design it with that mindset (I assume). However, reading from secondary memory would be much slower and regardless some portion of the database has to be in primary memory in order for you to be able to do anything with it. I read this post: Why use a database instead of just saving your data to disk? And I found it difficult to understand how other databases, like SQLite or Neo4j, read and write from secondary memory and are still very fast (faster, it would seem, than simply writing files to the filesystem as the above question suggests). It seems the key is indexing. But even indexes need to be stored in secondary memory. They are inherently smaller than the database itself, but indexes in a very large database might be prohibitively large, too. So my question is how is I/O generally done with large databases like the one I described above that would be at least 1TB storing a big adjacency list? If indexing is more or less the answer, how exactly does indexing work--what data structures should be involved?

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• Kauffman Foundation Selects Stackify to Present at Startup@Kauffman Demo Day

  - by Matt Watson

  Stackify will join fellow Kansas City startups to kick off Global Entrepreneurship WeekOn Monday, November 12, Stackify, a provider of tools that improve developers’ ability to support, manage and monitor their enterprise applications, will pitch its technology at the Startup@Kauffman Demo Day in Kansas City, Mo. Hosted by the Ewing Marion Kauffman Foundation, the event will mark the start of Global Entrepreneurship Week, the world’s largest celebration of innovators and job creators who launch startups.Stackify was selected through a competitive process for a six-minute opportunity to pitch its new technology to investors at Demo Day. In his pitch, Stackify’s founder, Matt Watson, will discuss the current challenges DevOps teams face and reveal how Stackify is reinventing the way software developers provide application support.In October, Stackify had successful appearances at two similar startup events. At Tech Cocktail’s Kansas City Mixer, the company was named “Hottest Kansas City Startup,” and it won free hosting service after pitching its solution at St. Louis, Mo.’s Startup Connection.“With less than a month until our public launch, events like Demo Day are giving Stackify the support and positioning we need to change the development community,” said Watson. “As a serial technology entrepreneur, I appreciate the Kauffman Foundation’s support of startup companies like Stackify. We’re thrilled to participate in Demo Day and Global Entrepreneurship Week activities.”Scheduled to publicly launch in early December 2012, Stackify’s platform gives developers insights into their production applications, servers and databases. Stackify finally provides agile developers safe and secure remote access to look at log files, config files, server health and databases. This solution removes the bottleneck from managers and system administrators who, until now, are the only team members with access. Essentially, Stackify enables development teams to spend less time fixing bugs and more time creating products.Currently in beta, Stackify has already been named a “Company to Watch” by Software Development Times, which called the startup “the next big thing.” Developers can register for a free Stackify account on Stackify.com.###Stackify Founded in 2012, Stackify is a Kansas City-based software service provider that helps development teams troubleshoot application problems. Currently in beta, Stackify will be publicly available in December 2012, when agile developers will finally be able to provide agile support. The startup has already been recognized by Tech Cocktail as “Hottest Kansas City Startup” and was named a “Company to Watch” by Software Development Times. To learn more, visit http://www.stackify.com and follow @stackify on Twitter.

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• How should I pitch moving to an agile/iterative development cycle with mandated 3-week deployments?

  - by Wayne M

  I'm part of a small team of four, and I'm the unofficial team lead (I'm lead in all but title, basically). We've largely been a "cowboy" environment, with no architecture or structure and everyone doing their own thing. Previously, our production deployments would be every few months without being on a set schedule, as things were added/removed to the task list of each developer. Recently, our CIO (semi-technical but not really a programmer) decided we will do deployments every three weeks; because of this I instantly thought that adopting an iterative development process (not necessarily full-blown Agile/XP, which would be a huge thing to convince everyone else to do) would go a long way towards helping manage expectations properly so there isn't this far-fetched idea that any new feature will be done in three weeks. IMO the biggest hurdle is that we don't have ANY kind of development approach in place right now (among other things like no CI or automated tests whatsoever). We don't even use Waterfall, we use "Tell Developer X to do a task, expect him to do everything and get it done". Are there any pointers that would help me start to ease us towards an iterative approach and A) Get the other developers on board with it and B) Get management to understand how iterative works? So far my idea involves trying to set up a CI server and get our build process automated (it takes about 10-20 minutes right now to simply build the application to put it on our development server), since pushing tests and/or TDD will be met with a LOT of resistance at this point, and constantly force us to break larger projects into smaller chunks that could be done iteratively in a three-week cycle; my only concern is that, unless I'm misunderstanding, an agile/iterative process may or may not release the software (depending on the project scope you might have "working" software after three weeks, but there isn't enough of it that works to let users make use of it), while I think the expectation here from management is that there will always be something "ready to go" in three weeks, and that disconnect could cause problems. On that note, is there any literature or references that explains the agile/iterative approach from a business standpoint? Everything I've seen only focuses on the developers, how to do it, but nothing seems to describe it from the perspective of actually getting the buy-in from the businesspeople.

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• Leading an offshore team

  - by Chuck Conway

  I'm in a position where I am leading two teams of 4. Both teams are located in India. I am on the west coast of the U.S. I'm finding leading remote teams challenging: First, their command of the English language is weak. Second, I'm having difficultly understanding them through their accents. Third is timing, we are 12 hours apart. We use Skype to communicate. I have a month to get the project done. We've burned through a week just setting up the environments. At this point I'm considering working their hours, 11p PDT to 7a PDT, to get them up to speed, so that I can get the project off the ground. A 12 hour lag time is too much. I'm looking for steps I can take to be successful at leading an offshore team. Update The offshore team's primary task is coding, of course, most coding tasks do involve some design work. The offshore team's are composed of one lead, 2 mid level (4 to 5 years) developers and a junior (~2 years) developer. The project is classic waterfall. We've handed the offshore team a business and a technical design document. We are trying to manage the offshore in an agile way. We have daily conference calls with them and I'm requiring the teams to send me a daily scrum in the form of an email answering the following questions: What did I do today? What am I going to do tomorrow? What do I need from Chuck so I can do my job tomorrow? There is some ambiguity in the tasks. The intent was to give them enough direction for them to develop the task with out writing the code for them. I don't have a travel budget. I am using Fogbugz to track the tasks. Each task has been entered into Fogbugz and given a priority. Each team member has access to FogBugz and can choose what task they wish to complete. Related question: What can we do to improve the way outsourcing/offshoring works? Update 2 I've decided that I can not talk to the team once a day. I must work with them. Starting tonight I've started working the same hours they are. This makes me available to them when they have questions. It also allows me to gain their trust and respect. Stackoverflow question Leading an offshore team

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• MySQL Enterprise Backup 3.8.2 - Overview

  - by Priya Jayakumar

    MySQL Enterprise Backup (MEB) is the ideal solution for backing up MySQL databases. MEB 3.8.2 is released in June 2013. MySQL Enterprise Backup 3.8.2 release’s main goal is to improve usability. With this release, users can know the progress of backup completed both in terms of size and as a percentage of the total. This release also offers options to be able to manage the behavior of MEB in case the space on the secondary storage is completely exhausted during backup. The progress indicator is a (short) string that indicates how far the execution of a time-consuming MEB command has progressed. It consists of one or more "meters" that measures the progress of the command. There are two options introduced to control the progress reporting function of mysqlbackup command (1) –show-progress (2) –progress-interval. The user can control the progress indicator by using “--show-progress” option in any of the MEB operations. This option instructs MEB to output periodically short reports on the progress of time-consuming commands. The argument of this option instructs where the output could be sent. For example it could be stderr, stdout, file, fifo and table. With the “--show-progress” option both the total size of the backup to be copied and the size that’s already copied will be shown. Along with this, the state of the operation for example data or meta-data being copied or tables being locked and other such operations will also be reported. This gives more clear information to the DBA on the progress of the backup that’s happening. Interval between progress report in seconds is controlled by “--progress-interval” option. For more information on this please refer progress-report-options. MEB can also be accessed through GUI from MySQL WorkBench’s next version. This can be used as the front end interface for MEB users to perform backup operations at the click of a button. This feature was highly requested by DBAs and will be very useful. Refer http://insidemysql.com/mysql-workbench-6-0-a-sneak-preview/ for WorkBench upcoming release info. Along with the progress report feature some of the important issues like below are also addressed in MEB 3.8.2. In MEB 3.8.2 a new command line option “--on-disk-full” is introduced to abort or warn the user when a backup process encounters a full disk condition. When no option is given, by default it would abort. A few issues related to “incremental-backup” are also addressed in this release. Please refer 3.8.2 documentation for more details. It would be good for MEB users to move to 3.8.2 to take incremental backups. Overall the added usability and the important defects fixed in this release makes MySQL Enterprise Backup 3.8.2 a promising release.  

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• ArchBeat Link-o-Rama Top 10 for November 1, 2012

  - by Bob Rhubart

  Hurricane Sandy Edition Power outages in the Cleveland area made it impossible to publish posts on Tuesday and Wednesday. In my neighborhood most are still without power. The sound of howling winds that dominated on Monday and Tuesday has been replaced by the sound of of portable generators. My internet connection was restored only after AT&T U-Verse crewmen hooked up a portable generator to power the relay station up the street. Bear in mind that Cleveland is 500 miles from the Atlantic coast. Mobile Development Platform Strategy Chart: ADF Mobile, WebCenter Sites, Portal, Content and Social "Unlike desktop web focused efforts, the world of mobile has undergone change at a feverish pace," says social enterprise expert John Brunswick. His extensive post charts various resources that will help you keep up. ADF Essentials - The Bare Necessities | Floyd Teter The experiment is over... And now Oracle ACE Director Floyd Teter shares his impressions after spending some time with Oracle ADF Essentials, the free version of Oracle ADF. Expanding the Oracle Enterprise Repository with functional documentation Capgemini middleware specialist Marc Kuijpers shares information on how Oracle Enterprise Repository can be configured "to contain functional assets, i.e. functional designs, use cases and a logical data model" to aid in SOA governance efforts. A review of Oracle SOA Suite 11g Administrator’s Handbook | RedStack "More so than any other single piece of content that I have seen on the topic, it provides the information that a SOA administrator needs to know in order to successfully configure, manage, monitor, troubleshoot and backup an Oracle SOA environment." So says Oracle Fusion Middleware A-Team solution architect Mark Nelson of Oracle SOA Suite 11g Administrator’s Handbook, by Ahmed Aboulnaga and Arun Pareek. Eating our own dog food – Oracle’s internal deployment of Oracle IDM Oracle Fusion Middleware A-Team member Brian Eidelman recommends the recent podcast on Oracle’s internal deployment of Oracle OAM and OID. "This was a big project that involved migrating a bunch of critical, high volume applications to leverage OAM and OID," says Eidelman. "So I suggest you tune in to see and hear more about how we deploy our own software." Thought for the Day "Anyone who says they're not afraid at the time of a hurricane is either a fool or a liar, or a little bit of both." — Anderson Cooper Source: BrainyQuote

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