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• Domain user periodically can't login, but only temporarily?

  - by Josh

  Ok, this is a strange one that I'm having trouble replicating letting alone solving. I have a user who uses two computers (both XP sp3) on the domain with a roaming profile. She has no problems on her personal computer but occasionally needs to use a shared computer. On this shared computer she is sometimes (~once a week) unable to login with the error message "Username or password incorrect. Check username password and domain and try again." I've checked when this happens and her username and password are indeed entered correctly. Now the strange part - if someone else logs in to the computer (which so far always works) and then logs out she is able to log in after that. This problem began after a recent and long overdue password change. I've tried to replicate this problem after a reboot, or after another user logs out to no avail. Any suggestions on troubleshooting or replicating this one? Anyone experienced something similar?

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• dhcp client service won't start

  - by xyious

  I have a Laptop with 2 network interfaces and neither will get an IP address through dhcp. I found out that the dhcp client service didn't start. Upon manually starting it gives the error 2: File not found. I have checked that the files were there (both svchost and dhcpcore .dll), the local service account has read access to the system32 folder, the path in the registry is also correct and I can access the file. I have tried to netsh winsock reset and ip reset all. I have even added the local service account to the administrators group. sfc /scannow also came up clean. I have no idea what else I can try. Any suggestions are welcome. (side note it's a windows 7 32 bit, atheros wlan, deinstalled avira before any of the other troubleshooting)

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• Ubuntu, connecting to WLAN

  - by Holly

  Hello, I successfully installed Ubuntu onto my usb hard drive. However, I'm not sure what the issue is with my internet. I'm not familiar enough with ubuntu to know whether this is a problem with recognizing my wireless card or with my internet, etc. So I suppose my question is, how do I tell whether it's recognizing my wireless card? (Network manager isn't showing any wireless signals, though I wasn't sure if it was supposed to. ) And, if it's not working, how do I go about troubleshooting that issue? Thanks!

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• Uncorrectable machine check

  - by GregC

  I am experiencing rare but real unrecoverable machine checks on HP DL370 G6 dual-core Xeon server. I ran memtest86+ before, and ran CPU-intensive operations without any problems. In your opinion, does this indicate a real problem, or is it normal and expected behavior? How would you approach this problem? EDIT after some troubleshooting, it seems that these machine checks, as well as problems when showing device manager can be traced back to NC375i NICs. All is well when the NICs are not in the server. Further improvements to stability of HP Gen6 with Intel Xeon have been brought in with BIOS update in September 2013 HP Update DVD. Intel's newer microcode makes these CPUs much more stable. We haven't seen hardware-related BSODs since the update in September.

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• Remote connection to Mysql not working

  - by Fillipe Silva

  We have an application running with CodeIgniter and MySQL in cestacerta.com. Ther are two versions: One that is in production and it works perfectly, and one that is our Development version. This runs locally on my machine and the other developers. The development version needs to remotely connect to the database, and it rather suddenly stopped working. I've given permission to access any IP settings on the server. I can access the database through the MySQL Gui Tools. I have tested access to several different codes, including a newly downloaded version of CodeIgniter and always got the same error: "A Database Error Occurred Unable to connect to your database server using the provided settings. Filename: C: \ xampp \ htdocs \ cestacerta \ system \ database \ DB_driver.php Line Number: 119 " What troubleshooting steps can I take determine if the error is on our workstations (which all have the same error) or on our server.

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• Storage drives is causting system crash

  - by Chad

  I'm running Centos 5.4 with 750GB(ntfs) and 2TB drives for storage. Originally I installed the 750, everything seemed fine and then I installed the 2TB drive with NTFS already partitioned. I noticed when I would copy a lot of videos it would crash (no mouse or response from server) about 20min into it. After doing some troubleshooting I noticed the 750 would also crash when doing the same task so I decided that NTFS may be the problem. I unmounted the 2TB drive and tried to partition and format it using ext2 but when using parted it would crash at this point "writing inode tables". Looking at the dmesg logs I believe this is the error "mtrr: type mismatch for e0000000,10000000 old: write-back new: write-combining". Any idea as to what could be causing this?

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• useful JMX metrics for monitoring WebSphere Application Server (and apps inside it)?

  - by Justin Grant

  When managing custom Java applications hosted inside WebSphere Application Server, what JMX metrics do you find most useful for monitoring performance, monitoring availability, and troubleshooting problems? And how do you prefer to slice and visualize those metrics (e.g. chart by top 10 hosts, graph by app, etc.). The more details I can get, the better, as I need to specify a standard set of reports which IT can offer to owners of applications hosted by IT, which those owners can customize but many won't bother. So I'll need to come up with a bunch of generally-applicable reports which most groups can use out-of-the-box. Obviously there's no one perfect answer to this question, so I'll accept the answer with the most comprehensive details and I'll be generous about upvoting any other useful answer. My question is WebSphere-specific, but I realize that most JMX metrics are equally applicable across any container, so feel free to give an answer for JBoss, Tomcat, WebLogic, etc.

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• Wifilink 5100 AGN mass update

  - by ripwads

  We are using a Meru enterprise wireless network with 180 APs. Recently, many users connections are dropping frequently. After much troubleshooting, we have determined much of the trouble is due to some settings in the advanced properties of the wireless nic on our notebooks. Now we want to send out the changes in a Zenworks bundle, but I cannot find these settings in the registry or anywhere we might be able to send out as a remote package. Does anyone know where to find these settings for an Intel wifilink 5100 card other that the NIC properties itself? We really do not want to manually configure 600 notebooks.

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• Issues connecting to a pix 501 via console cable

  - by Bourne

  Have a pix 501 that was set up to do filtering and I was working on setting the vpn up when I lost ssh connectivity. Looking at the front, all 4 lan lights blink intensely green but in a very repetitive pattern. The funny thing is there are only 3 devices connected to the 4 ports so that's the first element that doesn't look right to me. Console cable light doesn't turn on when cable is plugged in and have tried rebooting it many many times to see the bootup sequence with no result. Also, I cannot connect to it via pdm or console but the traffic is permitted through. Are there any additional troubleshooting steps I could do or should I count it as dead? Thank you.

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• Headphones stopped working in Windows (working fine in other OS)

  - by arnab321

  All of a sudden, my headphones stopped working with windows 8 in my laptop. Sound plays fine through built in speakers. Its not a problem with the hardware, because, I dual boot ubuntu and sound plays fine in Ubuntu. These are the things I have tried: - Restarting and blah blah. Restarted 20 times i think, alternating windows and ubuntu. - Uninstalled and reinstalled Realtek drivers. - Troubleshooting from control panel (it says "coudnt identify problem") What might be the problem?

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• Ubuntu, connecting to WEP

  - by Holly

  Hello, I successfully installed Ubuntu onto my usb hard drive. However, I'm not sure what the issue is with my internet. I'm not familiar enough with ubuntu to know whether this is a problem with recognizing my wireless card or with my internet, etc. So I suppose my question is, how do I tell whether it's recognizing my wireless card? (Network manager isn't showing any wireless signals, though I wasn't sure if it was supposed to. ) And, if it's not working, how do I go about troubleshooting that issue? Thanks!

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• 'DNS service isn't responding' in windows 7

  - by pradeeptp

  Hi All, I bought a brand new Dell Studio 1558 just last week. It has windows 7 home premium 64-bit installed on it. My friend who is occupying the adjacent room has a laptop with windows XP. Both of us are connecting to the same wireless router of the hotel. My friend is able to connect to the wireless network without any trouble, but when I try to connect, I get the error "DNS service isn't responding". I met two more people in the same hotel with win XP laptop and they too dont have any problem. I have gone to possibly all the forums and website but I haven't been able to fix this error :(. I have done all the basic troubleshooting but I have no luck yet. Pls help. Following is one forum where the problem seem to have been trouble shooted but not for all. http://social.technet.microsoft.com/Forums/en/w7itpronetworking/thread/eeb84518-903d-46d1-9398-80cf211878d7

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• centos 5.6, virtual on Vsphere

  - by Glasnhost

  suddenly my virtual centos server (5.6 on VMWare-VSphere) is not working... It started with the url not responding, nor the ip. (NO HTTP response, no ping). When I entered on the server via ssh to start troubleshooting I noticed that most of commands don't work anymore: top- machine hangs (it's not slow anyway) ps - machine hangs (funny enough apache server and web app are running and sending me emails) on some directory ls -l - machine hangs after first file, if ls l.txt the file show only the first file "more" command, also hangs on some file. So there are very little things I can try. I recovered my virtual machine from yesterday and before yesterday, and they show the same behaviour, it hangs on commands (but yesterday they were working). There is no firewall on the machine, there is on the host though. I can connect with ftp but I can't download files nor list directory apart the user top directory... Working hard right now, any idea appreciated

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• How do I install the latest Sun Java JRE on Ubuntu Server 9.10?

  - by blackrobot

  Unfortunately, if I try to install sun-java via apt-get, it's not found in the repositories. # apt-get install sun-java6-jre Reading package lists... Done Building dependency tree Reading state information... Done Package sun-java6-jre is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source E: Package sun-java6-jre has no installation candidate If I try to install it using the bin from Sun's website, here's the issue: # ./jre-6u18-linux-i586.bin (license agreement...) Do you agree to the above license terms? [yes or no] yes Unpacking... Checksumming... Extracting... ./jre-6u18-linux-i586.bin: 366: ./install.sfx.10648: not found Failed to extract the files. Please refer to the Troubleshooting section of the Installation Instructions on the download page for more information. Thanks for the help.

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• How can I fix a computer that is literally too slow to do anything?

  - by fredley

  I'm troubleshooting a Windows 7 PC for a friend. A couple of days ago it started running 'slow'. It turns out 'slow' is about 15 minutes to the first glimpse of the desktop, and another 30 to show icons. It is possible to open Task Manager, and nothing seems awry, CPU usage at 1-5%, plenty of memory free. The machine is clearly infested with malware though, in particular a program called 'Optimizer Pro' is demanding money to 'remove 5102 files slowing down my computer'. This seems highly suspicious. My problem is though, that I can't access msconfig (I left it for a couple of hours after having hopefully typed it into the Start Menu and hit enter - nothing seems to have loaded), or anything at all basically. I can boot from a Linux Live CD, but can I actually do anything useful from there? System Restore hasn't fixed it either, and Safe Mode exhibits the same behavior.

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• Compaq Presario V2000 Vista/7 trial virtualization

  - by James Schweninger

  I am currently studying for an A-Plus certification to which was recently added troubleshooting Windows 7 to the exam. You also have to be very familiar with Vista as well. I only have XP on my Compaq Presario V2000, but I wanted to set it up ( I believe I have the minimum requirements for both ) so that I could run trial versions of Vista and 7 virtually.Windows 2000 is also on the exam. Is there an easy legal way to do this? I wouldn't mind partitioning my HDD for the four operating systems either. Thnx if you have any ideas, JLS

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• Why is my /dev/random so slow when using dd?

  - by Mikey

  I am trying to semi-securely erase a bunch of hard drives. The following is working at 20-50Mb/s dd if=/dev/zero of=/dev/sda But dd if=/dev/random of=/dev/sda seems not to work. Also when I type dd if=/dev/random of=stdout It only gives me a few bytes regardless of what I pass it for bs= and count= Am I using /dev/random wrong? What other info should I look for to move this troubleshooting forward? Is there some other way to do this with a script or something like makeMyLifeEasy | dd if=stdin of=/dev/sda Or something like that...

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• join ZFS/Solaris to windows AD 2003/2008 domain

  - by user95587

  I have a client trying to join his newly updated ZFS/Solaris box to my Windows AD 2003/2008 domain. Here is the command he is using and the error he is getting; Console: root@xxx:/etc/inet# smbadm join -u USER DOMAIN After joining DOMAIN the smb service will be restarted automatically.Would you like to continue? [no]: yes Enter domain password: Joining DOMAIN ... this may take a minute ... failed to join DOMAIN: UNSUCCESSFUL Please refer to the system log for more information. From /var/adm/messages: Sep 22 10:12:00 xxx smbd[593]: [ID 702911 daemon.error] smbrdr_exchange[116]: failed (-3) Sep 22 10:12:01 xxx smbd[593]: [ID 232655 daemon.notice] ldap_modify: Insufficient access Sep 22 10:12:01 xxx smbd[593]: [ID 898201 daemon.notice] Unable to set the TRUSTED_FOR_DELEGATION userAccountControl flag on the machine account in Active Directory. Please refer to the Troubleshooting guide for more information. Sep 22 10:12:01 xxx smbd[593]: [ID 526780 daemon.notice] Failed to establish NETLOGON credential chain Sep 22 10:12:01 xxx smbd[593]: [ID 871254 daemon.error] smbd: failed joining DOMAIN (UNSUCCESSFUL)

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• Kubuntu guest on Windows 8.1 Hyper-V won't shut down completely

  - by DarkMoon

  I've got a Windows 8.1 Professional laptop with Hyper-V installed, and a Kubuntu 14.04 Desktop VM. When I shutdown the Kubuntu VM, most of the time it gets to the logo screen, and just sits there. It's not frozen, because I can see the glow around the logo brighten and fade. I have installed the four Hyper-V modules, and lsmod shows them all running fine before the shutdown. Also, once it's stuck on the logo screen, if I send a CTL-ALT-DEL to the VM, it restarts immediately. Does anyone have any idea where I'd begin troubleshooting this? UPDATE: I've disabled the startup and shutdown screens, and now can see this output when it's stopped. Hopefully this sheds more light on the problem.

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• Get-Mailbox not returning all mailboxes

  - by rotard

  I am trying to set up an exchange mailbox backup job with Vembu Storegrid and StoreGrid is unable to list the mailboxes for the client. While I was troubleshooting the issue, I did notice another thing: running the Get-Mailbox command on the mail server as the backup user only shows the mailbox for that account, while running Get-Mailbox as my admin account returns a list of what appears to be all the mailboxes. My service account is a member of "Administrators", "Domain Admins", and "Domain Users". What additional permissions might be required to list all mailboxes in the system?

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• solr administration

  - by devrick0

  Does anyone have any notes for an sysadmin supporting solr? I'm looking for anything that might be useful for monitoring & metrics as well as troubleshooting. Some useful links I have found are: /solr/admin/stats.jsp and /solr/admin/analysis.jsp In the logs I have noticed, other than the query, "hits", "status" and "QTime" values. The documentation on what these mean is sparse at least based on the 100+ websites I have checked. QTime appears to be the query time response in milliseconds. Hits is some form of results but I'm not sure exactly what makes that up and I'm not sure about status. Typically I see status come back as "0" but I have seen other numbers such as "5", so my thoughts that it could be either HTTP status codes or a 0 or 1 (good or bad) methodology isn't accurate. All of the documentation I have come across is intended for developers. Any sysadmin-centric documentation would be a big help.

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• Sharepoint asks for NTLM credentials for every unique URL. How do I stop it?

  - by CamronBute

  I'm tasked with troubleshooting a problem we're having with a SP2010 site. The app is external, and there are several clients that must connect. Some clients are receiving a crazy amount of credential requests when trying to log on. It appears to ask for every unique URL (eg. every different picture, link, etc) and it won't stop. Other clients are having no problems. I cannot seem to replicate the issue, either. I'm attempting to replicate by restricting all settings (including cookies) on my own browser, but to no avail. I put the HTTP request under a microscope, and it's asking for NTLM credentials. The client is using IE8, and the browser is running in Protected Mode, but the browser settings cannot be determined... I'm guessing this is a webserver thing, simply because it appears to be an authentication thing. What might the problem be?

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• Fedora 17 Hangup on Boot (plymouth-quit-wait)

  - by Joe

  I am having an issue after several updates where when I try to boot the boot animation "loads" then flashes with the fedora logo, and then sits there. After checking into it more I found that two services were failing to start. The first is tcsd.service and the second is plymouth-quit-wait.service. I was able to to disable tcsd.service (in the hopes I could boot without it), however I have been unable to do anything to the second service. I am running FC17 and the akmod nvidia drivers, on an ASUSG53SW. Everything is up to date as far as I know. What is the exact problem that I am facing and how can I go about troubleshooting this or fixing it?

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• Recently used contacts getting corrupted Outlook 2010

  - by advis12

  We are using Microsoft's Identity Integration Feature Pack to sync contacts between two separate domains at two separate branches of our company. Recently we have run into an issue with a few of the contacts being pulled/synced from this remote location. When people in our organizaion are sending emails to certain contacts that are being synced from the remote location, the message delivery fails. After looking into the issue we are seeing that this failure is the result of the email being sent to some obscure email address rather than the correct email address. For example, the email address is getting changed to IMCEAEX_O=NT5_ou=44C5AE1BBEE0ED499F607407769311BB_cn=2F31FA0CA187314FA8D6A99BEFC52C36@domain.com rather than [email protected] Clearing the recently used contact list seems to solve the issue, but it does not solve the underlying problem. Because this issue is starting to happen to several different people I would like to solve the underlying cause. Does anyone have any input on how to start troubleshooting this issue? Also, we are using Exchange 2010. Thank you for taking the time to look at this.

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• Windows 2003 Server Suddenly Drops Connections to everything but PING and port 80 (webserver)

  - by Urda

  Hi, I'm running a Windows 2003 Dedicated server, and the box has been rock solid for more than 2 years now. Just recently, I have had an issue where after a certain ammount of time the server will just stop accepting connections on all ports except 80, and still responds to pings. If you surf to a static HTML page on the box, you can display it. If you pull up a PHP file that has an outside database connection, it fails. RDP refuses to connect, and LogMeIn reports that "The connection was reset" The only fix at this time is to have the provider physically reboot my box to correct the issue. The event log doesn't seem to be leaving helpful messages, and I am at a lost to what is causing this error since I have not installed any new software in months on it. Any tips or help would be appreciated to tracking down this issue. I don't mind updating the question as responses come in, I just do not know where to start troubleshooting because it seems random at this time.

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