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• Link tracking: Amazon or Google way

  - by Howard

  When doing a shopping site, the best way is to reference some successful stores, like Amazon. In the area of link tracking, for example, to see which section of your frontpage yield better conversion: Amazon way: Generate an unique URL for each link in the frontpage, such as http://www.amazon.com/gp/product/B0083Q04IQ/ref=s9_pop_gw_g424_ir04/175-6575053-9292830?pf_rd_m=ATVPDKIKX0DER&pf_rd_s=center-2&pf_rd_r=0AMJCKBBQA63EP0XHB86&pf_rd_t=101&pf_rd_p=1263340922&pf_rd_i=507846 Google way Use Google Analytics <a href="/products/abc" onClick="javascript: pageTracker._trackPageview('/from-main-menu/products/abc');"> WHat are the pros and cons with the above two approaches (besides Google require JS support)?

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• My application's bounce rate jumped from 30% to 80% overnight

  - by davidrac

  My application is provided as a service that is embedded in other sites. I have google analytics installed on the login popup dialog which is a page of my application, which is opened from the host site (OAuth). About a week ago, I've noticed a sharp decrease in the number of new users registrations and a jump in the bounce rate (from ~30% to ~80%). This happened without any change in the application. I looked into technical parameters like page load time and error rates, but could not see any change in there. Any ideas what can cause this behavior?

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• How do I interpret direct traffic that lands on random pages?

  - by mfg

  Looking at yesterday, according to Google Analytics, I got six direct visitors to my site (their source/medium is direct/(none)). Only one ended up at the actual domain. The other five ended up at miscellaneous foo.com/xyz.html. I did not send out links to people by email, and I'm not sure how likely it is the people would have copy/pasted the URLs. How do the visitors end up there? Is there a way to better capture where they might be coming from?

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• Tor and Anlytics how to track?

  - by Jeremy French

  I make a lot of use of Google Analytics, Google has reasonable tracking for location of users so I can tell where users come from. I know it is not 100% but it gives an idea. In the wake of Prism it is possible that more people will make use of networks such as tor for anonymous browsing. I have no problem with this, people can wear tin foil hats while browsing my site for all I care, but it will lead to more erroneous stats. Is there any way to flag traffic as coming from TOR, so I can filter location reports not to include it, and to get an idea of the percentage of traffic which does use it? Has anyone actually tried this?

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• Tracking a goal through a virtual pageview is not registering

  - by Will

  I am trying to track a goal in Google Analytics through a virtual pageview. As you can see in the code example, it is linking out from a picture instead of text with a link. I triple-checked to see if I had my Goals set up properly in the Admin panel, where the goal URL is set to "/click2", the goal type is URL destination and the match type is Head Match. I am unsure if the problem lies in the fact that it's linking out to an "https" link or if the link is attached to a picture that serves as a Call To Action. I would appreciate if any of you can help shed some light on this problem I'm having.

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• What's an acceptable "Avg. Page Load Time"?

  - by hawbsl

  Is there any industry rule of thumb for what's considered an unacceptable load time v. an OK one v. a blistering fast one? We're just reviewing some Google Analytics data and getting 0.74 Avg. Page Load Time reported. I guess that's OK. However it would be good if some meatier comparison data were available, or a blog post, or somewhere where there's some analysis of what speeds are generally being achieved by various kinds of sites. Any useful links to help someone interpret these speeds? If you Google it you just get a lot of results dealing with how to improve your speed. We're not at that stage yet.

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• Are there any free hit counters that don't track users?

  - by David Englund

  Are there any free services that increment a simple hit counter without tracking the users of the site? I would like to know how many visitors there are to my site, excluding bots. I don't need detailed information like unique visitors or where the user is from (in fact, that's exactly what I don't want). I have been researching free hit counters, and it seems that most (all?) of them display advertisements and their terms of service indicate that they can use the data they collect from the client site however they want. Google Analytics also does this and tracks users across sites. The site is static HTML, so an external link or iframe of some sort is easiest for me to implement. I could switch to a Ruby or Node.js back-end, in which case lots of other options open up (like Ruby impressionist and more low-level implementations), but my hosting service is pretty limited. If the answer to my question is simply "no," what are my other options?

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• Google E-Commerce tracking not working

  - by Mert

  I got 9 successful transaction but I can see only 2 in google analytics. I do redirect to https while I get payment that I doubt about it may cause but not really sure while e-commerce tracking doesn't work properly. UPDATE: var pageTracker = _gat._getTracker('UA-1234567890'); pageTracker._trackPageview(); pageTracker._addTrans('254','','217,4550','','0','Istanbul','','Turkey'); pageTracker._addItem('254','203','AAA - BBB','','169,00','1'); pageTracker._addItem('254','167','XXX - YYY','','59,90','1'); pageTracker._trackTrans();

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• Best stats tool for cross-domain traacking

  - by kidbrax

  We build a webapp that allows users to run the app under their own subdomain. So we run the app under search.domainX.com, search.domainY.com and so on. They each have their own Google Analytics to track individual stats. But we want to know what general traffic for all clients of our app. So we want to know stuff like "among all our clients we had x number of views." What is the best way tool to track that sort of thing.

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• Best stats tool for cross-domain tracking

  - by kidbrax

  We build a webapp that allows users to run the app under their own subdomain. So we run the app under search.domainX.com, search.domainY.com and so on. They each have their own Google Analytics to track individual stats. But we want to know what general traffic for all clients of our app. So we want to know stuff like "among all our clients we had x number of views." What is the best way tool to track that sort of thing.

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• Help with tracking sub domain

  - by roobus

  I currently have my app's marketing/external website on the root level, e.g. http://example.com My web app itself is hosted at: http://app.example.com What's the best strategy to set-up Google Analytics tracking for both of them? Should I create a separate web property? Also, what's the difference between creating a new web property and a new profile? UPDATE: I would want to be able to track conversion from a page on the root domain to a sign-up page on the app sub-domain.

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• How to interpret Google's "Avg. Page Load Time"?

  - by hawbsl

  Is there any industry rule of thumb for what's considered an unacceptable load time v. an OK one v. a blistering fast one? We're just reviewing some Google Analytics data and getting 0.74 Avg. Page Load Time reported. I guess that's OK. However it would be good if some meatier comparison data were available, or a blog post, or somewhere where there's some analysis of what speeds are generally being achieved by various kinds of sites. Any useful links to help someone interpret these speeds? If you Google it you just get a lot of results dealing with how to improve your speed. We're not at that stage yet.

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• 2 Google Tag Manager containers = double triggers?

  - by fred

  I have a Joomla website with existing analytics done by a GTM tag and I need to add another image tag (1x1 pixel) from a separate GTM container. I set the event name for the additional GTM container to a different name from from the existing GTM container (default 'gtm.js') so that the new tag only fires under the specified event. The new container tested out fine in a blank HTML page, but when it is put in the website, it ends up firing twice. I know that because Firebug showed 2 1x1 pixels being loaded and I mark each request with a randomly-generated UID to distinguish them on the server side. I suspect this being caused by having multiple GTM container tags but want to check whether anyone has run into this problem before? As of now, I could not verify nor fix the double counting problem.

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• See how one goal leads to another (i.e., how often downloading the demo leads to purchasing)

  - by s3cur3

  I have two goals set up for my site in Google Analytics: one to download the demo of my software, and the other to buy the full version. I'm having trouble getting statistics on how often the download leads to a purchase. This seems like something the multi-channel funnel is perfect for (as in this question)---I expect that it takes multiple visits for the demo download to convert into an order. However, I can't seem to narrow down the multi-channel funnel data into only those that have one goal followed by another. If it matters, I'm tracking the ordering action as a page view (i.e., someone views the "Thanks for ordering" page) and the demo download as an action (which fires when someone clicks the "download" button). Thanks! - Tyler

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• how can i track visits to ALL of the subpages of my website COMBINED TOGETHER?

  - by realcheesypizza

  Right now im using statcounter and google analytics. They are great. But my counts are currently separated. Ex: website.com = 1000 visits a day, website.com/about = 50 visits a day, website.com/privacy = 10 visits a day, etc.. How can have a combined count of all of my sub-pages? (mainpage + about page + about 100 other sub-pages ) I can of course manually add them all together, but that's time consuming because there are many pages. I tried placing a separate tracking code in a php include that sits in each of the sub-pages, but it doesnt seem to be working. It seems to require a single URL to create it, which it then only counts the visits from the one url, rather than ALL of them. Ex: website.com) Any help would be appreciated. Hopefully im just missing something very obvious. Thank you!

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• Getting all the cookies including those from google analytics from one webpage

  - by DixieFlatline

  Hello! I use apache 4 java libs for http get connections. I get all cookies from 2 other pages. But one other webpage contains google analytics cookies(utma,utmz...) and classic session id cookie (checked with firebug). When i try to get the cookies i only get sesson id cookie. Is there any trick to get all the cookies from java in connection with google analytics? If i want to make a http post, it seems that i have to send google analytics cookies too. I can copy my code if somebody wants, but it works on other pages(for printing cookies). Thank you

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• Latest News on Service, Field Service and Depot Repair Products

  - by LuciaC

  Service and Depot Repair Customer Advisory Boards (CAB) In November 2012 the Service and Depot Repair CAB joined together for a combined meeting at Oracle HQ in Redwood Shores, California to discuss all the latest news in the Oracle Service, Field Service and Depot Repair products.  Over four days attendees shared their experiences with implementing and using these EBS CRM products and heard details of recent enhancements and future product plans direct from Development. You can access all the Oracle presentations via Doc ID 1511768.1.  Here are just some of the highlights: Field Service: Next Generation Dispatch Center Endeca Integration Case Study: Oracle Sun Field Service implementation. Mobile Field Service: New capabilities for technician-facing applications Service: Integration with Oracle Projects New Teleservice enhancements Spares Management: Supplier Warranty External Repair Execution Oracle Knowledge (Inquira) Introduction for Service Organizations If you weren't at the CAB, take a look at these presentations for great information about what's new and what's coming up in these products. 12.1.3++ Features for Field Service, Mobile Field Service, Spares Management, FSTP & Advanced Scheduler In June 2012 the R12.1.3++ patches were released for Field Service, Mobile Field Service, FSTP and Advanced Scheduler.  These patches contain new and updated functionality for these CRM Service suite modules.  New functionality includes: Field Service/FSTP/MFS: Support for Transfer Parts across subinventories in different organizations Validation to ensure Installed Item matches Returned Item MFS Wireless - Support fro Special Address Creation MFS Wireless - Enhanced Debrief Flow Advanced Scheduler Scheduler UI - Display of Spares Sourcing Information Auto Commit (Release) Tasks by Territory Dispatch Center UI - Display Spare Parts Arrival Information Spares Management Enhancements to the Task Reassignment Process Enhancements to the Parts Requirements UI Supply Chain Enhancements to allow filtering of ship methods from source location by distance. Check the following notes for more details and relevant patch numbers:Doc ID 1463333.1 - Oracle Field Service Release Notes, Release 12.1.3++Doc ID 1452470.1 - Field Service Technician Portal 12.1.3++ New FeaturesDoc ID 1463066.1 - Oracle Advanced Scheduler Release Notes, Release 12.1.3++ Doc ID 1463335.1 - Oracle Spares Management Release Notes, Release 12.1.3++ Doc ID 1463243.1 - Oracle Mobile Field Service Release Notes, Release 12.1.3++

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• How to know which URL is accessed from IP address/Country in Google Analytics.

  - by coderex

  How to find-out which url is accessed from which IP address/Country using Google analytic. I found the country list and visit count. how do i know which URL visited from that country.

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• Google Analytics - Events versus Pageviews, can you compare them?

  - by Aart Nicolai

  Hi, A mortgage page on our website is accesible by multiple links on one page. In order to determine which of the links on that same page has been clicked on, I use event tracking. All events for these links are being stored under the category: "mortgage" When I look at the total number of pageviews for this mortgage page and the total number of events for the event category "mortgage", the number of pageviews is 10%-20% higher. My questions are: Can I compare pageviews and events? If not, why not? Thanks, Aart Nicolai (funda.nl)

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• How to do Google Analytics for ajax call in Facebook?

  - by seatoskyhk

  I have a FBML game and need to track all ajax calls. At the bottom of the page, I have this: and in the javascript functions, I put this: Facebook.urchinTracker("/ajaxcallname/"); However, it doesn't work.. and what I found out is that the utmac (the google account id) is empty!!! _uacct is empty! even I set it in the FBML, it is still empty!! and I can't find a way to dynamically set _uacct be my google account ID.. any one has any idea?

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• Dynamics CRM 4.0 Access Audit?

  - by Dan

  In Microsoft Dynamics CRM 4.0, is there any way to audit what records were viewed by a particular individual at what time without any special plugins? If you need a plugin, can you install the plugin and then look at past data?

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• Dynamics CRM 2011 report view can't be changed?

  - by CokaKola99

  I am trying to create a report for our CRM system but I am finding that I cannot change the page settings for it. If I export it to Excel I can tinker around with the results but I would rather that I change the actual report than have users manually change it. While I want this changed I don't want to have to add some third-party software to do this. That said does anyone have any suggestions on how to accomplish this?

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• Firefox hangs waiting for ssl.google-analytics.com

  - by squillman

  It seems that FF has a problem with 403 Access Denied responses from proxies, at least for ssl.google-analytics.com. I've found this post which describes my problem. I'm posting my workaround as an answer, but would also welcome any more information if anyone has it as I can't find anything! EDIT: Note that the current version of Firefox which is experiencing this issue is 3.0.10 EDIT: Still there for FF 3.5...

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• Two different domains as one user session

  - by Mathew Foscarini

  I have two websites that are run as the same service. Each domain offers articles from a different market. At the top of each page the two domains are shown as menu options. If a user clicks one they can switch to the other domain. See here: http://www.cgtag.com Each domain has a different Google Analytics account, and when a user switches domains Google is counting this as a new session. It's listing the other domain as the "referral" for that new session. When the user switches back to the first domain Google is counting this as a returning visitor. This is messing up my reports. Showing returning visitors values that are higher than reality. It's also increasing hits on landing pages when the user switches, and listing the other domain as a referral site. I've found tips on how to list two domains as one website, but that results in merging the data. I want to keep the two domains separate so that I can track each ones performance, but I don't want to count domain changes as new sessions. Maybe something like treating the two domains as subdomains.

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• Google reverse an analytic

  - by Dan

  I am confused about what code must be executed to reverse a google analytic. I have the following code pasted within a test page: <body onLoad=”function()”> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-25305776-3']); _gaq.push(['_trackPageview']); _gaq.push(['_addTrans', '11455', // order ID - required '-42.38', // total - required '-2.38', // tax '-15.00' // shipping ]); _gaq.push(['_addItem', '11455', // order ID - necessary to associate item with transaction 'Evan Turner Turningpoint™ Basketball Pants', // product name '25.00', // unit price - required '-1' // quantity - required ]); _gaq.push(['_trackTrans']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s); })(); </script> Is this correct? Thanks!

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