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  • Oracle Partner Tier1, inc. Launches the Tier1 Private Oracle Cloud

    - by Catalin Teodor
    Tier1, Inc. announced the availability of the Tier1 Private Oracle Cloud, the most optimized and protected computing environment for Oracle Applications and databases. Leveraging Oracle's Virtual Compute Appliance (VCA) technology, it’s the only virtual environment certified to use Oracle Trusted Partitions – the Tier1 Private Cloud provides the flexibility to license Oracle software on a virtual CPU basis. Read more!

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  • Avoiding Hacker Trix

    - by Mike Benkovich
    Originally posted on: http://geekswithblogs.net/benko/archive/2014/08/20/avoiding-hacker-trix.aspxThis week we're doing a session called "Avoiding Hacker Trix" which goes thru some of the top web exploits that you should be aware of. In this webcast we will cover a variety of things including what we call the secure development process, cross site scripting attack, one click attack, SQL Injection and more. There are a bunch of links we cover, but rather than having you copy these down I'm providing them here... Links from the slide deck: Anti-XSS Library Download www.Fiddler2.com www.HelloSecureWorld.com Open Source Web Application Project - Top 10 Exploits Exploit: Cross Site Scripting - Paypal Exploit: SQL Injection - www.ri.gov Exploit: Cross Site Scripting - FTD Exploit: Insecure Direct Object Reference - Cahoots Exploit: Integer Overflow - Apple

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  • Responsive Design for your ADF Faces Web Applications

    - by Shay Shmeltzer
    Responsive web applications are a common pattern for designing web pages that adjust their UI based on the device that access them. With the increase in the number of ADF applications that are being accessed from mobile phones and tablet we are getting more and more questions around this topic. Steven Davelaar wrote a comprehensive article covering key concepts in this area that you can find here. The article focuses on what I would refer to as server adaptive application, where the server adapts the UI it generates based on the device that is accessing the server. However there is one more technique that is not covered in that article and can be used with Oracle ADF - it is CSS manipulation on the client that can achieve responsive design. I'll cover this technique in this blog entry. The main advantage of this technique is that the UI manipulation does not require the server to send over a new UI when a change is needed. This for example allows your page to change immediately when you change the orientation of your device. (By the way this example was developed for one of the seminars in the upcoming Oracle ADF OTN Virtual Developer Day). In the demo that you'll see below you'll see a single page that changes the way it is displayed based on the orientation of the device. Here is the page with the tablet in landscape and portrait: To achieve this I'm using a CSS media query in my page template that changes the display property of a couple of style classes that are used in my page. The media query has this format: @media screen and (max-width:700px) {            .narrow {                display: inline;            }            .wide {                display: none;            }            .adjustFont {                font-size: small;            }            .icon-home {                font-size: 24px;            }        } This changes the properties of the same styleClasses that are defined in my application's skin. Here is a quick demo video that shows you the full application and explains how it works. For those looking to replicate this, here are the basic files: skin1.css @charset "UTF-8";/**ADFFaces_Skin_File / DO NOT REMOVE**/@namespace af "http://xmlns.oracle.com/adf/faces/rich";@namespace dvt "http://xmlns.oracle.com/dss/adf/faces";.wide {    display: inline;}.narrow {    display: none;}.adjustFont {    font-size: large;}.icon-home {        font-family: 'UIShellUGH';    -webkit-font-smoothing: antialiased;        font-size: 36px;        color: #ffa000;} pageTemplate: <?xml version='1.0' encoding='UTF-8'?><af:pageTemplateDef xmlns:af="http://xmlns.oracle.com/adf/faces/rich" var="attrs" definition="private"                    xmlns:afc="http://xmlns.oracle.com/adf/faces/rich/component">    <af:xmlContent>        <afc:component>            <afc:description>A template that will work on phones and desktop</afc:description>            <afc:display-name>ResponsiveTemplate</afc:display-name>            <afc:facet>                <afc:facet-name>main</afc:facet-name>            </afc:facet>        </afc:component>    </af:xmlContent>    <meta name="viewport" content="width=device-width, initial-scale=1"/>    <af:resource type="css">@media screen and (max-width:700px) {            .narrow {                display: inline;            }            .wide {                display: none;            }            .adjustFont {                font-size: small;            }            .icon-home {                font-size: 24px;            }        }@font-face {            font-family: 'UIShellUGH';            src: url(data:application/x-font-woff;charset=utf-8;base64,d09GRk9UVE8AA..removed code here...AzV6b1g==)format('truetype');            font-weight: normal;            font-style: normal;        }    </af:resource>    <af:panelGroupLayout id="pt_pgl4" layout="vertical" styleClass="sizeStyle">        <af:panelGridLayout id="pt_pgl1">            <af:gridRow marginTop="5px" height="40px" id="pt_gr1">                <af:gridCell marginStart="5px" width="100%" marginEnd="5px" id="pt_gc1">                    <af:panelGroupLayout id="pt_pgl3" halign="center" layout="horizontal">                        <af:outputText value="h" id="ot2" styleClass="icon-home"/>                        <af:outputText value="HR System" id="ot3" styleClass="adjustFont"/>                    </af:panelGroupLayout>                </af:gridCell>            </af:gridRow>            <af:gridRow marginTop="5px" height="auto" id="pt_gr2">                <af:gridCell marginStart="5px" width="100%" marginEnd="5px" id="pt_gc2" halign="stretch">                    <af:panelGroupLayout id="pt_pgl2" layout="scroll">                        <af:facetRef facetName="main"/>                    </af:panelGroupLayout>                </af:gridCell>            </af:gridRow>            <af:gridRow marginTop="5px" height="20px" marginBottom="5px" id="pt_gr3">                <af:gridCell marginStart="5px" width="100%" marginEnd="5px" id="pt_gc3">                    <af:panelGroupLayout id="pt_pgl5" layout="vertical" halign="center">                        <af:separator id="pt_s1"/>                        <af:outputText value="Copyright Oracle Corp. 2013" id="pt_ot1" styleClass="adjustFont"/>                    </af:panelGroupLayout>                </af:gridCell>            </af:gridRow>        </af:panelGridLayout>    </af:panelGroupLayout></af:pageTemplateDef> Example from the page:                         <af:gridRow id="gr3">                            <af:gridCell id="gc7" columnSpan="2">                                <af:panelGroupLayout id="pgl8" styleClass="narrow">                                    <af:link text="Menu" id="l1">                                        <af:showPopupBehavior triggerType="action" popupId="p1" align="afterEnd"/>                                    </af:link>                                </af:panelGroupLayout>                                <af:panelGroupLayout id="pgl7" styleClass="wide">                                    <af:navigationPane id="np1" hint="buttons">                                        <af:commandNavigationItem text="Departments" id="cni1"/>                                        <af:commandNavigationItem text="Employees" id="cni2"/>                                        <af:commandNavigationItem text="Salaries" id="cni3"/>                                        <af:commandNavigationItem text="Jobs" id="cni4"/>                                        <af:commandNavigationItem text="Services" id="cni5"/>                                        <af:commandNavigationItem text="Support" id="cni6"/>                                        <af:commandNavigationItem text="Help" id="cni7"/>                                    </af:navigationPane>                                </af:panelGroupLayout>                            </af:gridCell>                        </af:gridRow>

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  • Translating Your Customizations

    - by Richard Bingham
    This blog post explains the basics of translating the customizations you can make to Fusion Applications products, with the inclusion of information for both composer-based customizations and the generic design-time customizations done via JDeveloper. Introduction Like most Oracle Applications, Fusion Applications installs on-premise with a US-English base language that is, in Release 7, supported by the option to add up to a total of 22 additional language packs (In Oracle Cloud production environments languages are pre-installed already). As such many organizations offer their users the option of working with their local language, and logically that should also apply for any customizations as well. Composer-based UI Customizations Customizations made in Page Composer take into consideration the session LOCALE, as set in the user preferences screen, during all customization work, and stores the customization in the MDS repository accordingly. As such the actual new or changed values used will only apply for the same language under which the customization was made, and text for any other languages requires a separate upload. See the Resource Bundles section below, which incidentally also applies to custom UI changes done in JDeveloper. You may have noticed this when you select the “Select Text Resource” menu option when editing the text on a page. Using this ensures that the resource bundles are used, whereas if you define a static value in Expression Builder it will never be available for translation. Notice in the screenshot below the “What’s New” custom value I have already defined using the ‘Select Text Resource’ feature is internally using the adfBundle groovy function to pull the custom value for my key (RT_S_1) from the ComposerOverrideBundle. Figure 1 – Page Composer showing the override bundle being used. Business Objects Customizing the Business Objects available in the Applications Composer tool for the CRM products, such as adding additional fields, also operates using the session language. Translating these additional values for these fields into other installed languages requires loading additional resource bundles, again as described below. Reports and Analytics Most customizations to Reports and BI Analytics are just essentially reorganizations and visualizations of existing number and text data from the system, and as such will use the appropriate values based on the users session language. Where a translated value or string exists for that session language, it will be used without the need for additional work. Extending through the addition of brand new reports and analytics requires another method of loading the translated strings, as part of what is known as ‘Localizing’ the BI Catalog and Metadata. This time it is via an export/import of XML data through the BI Administrators console, and is described in the OBIEE Admin Guide. Fusion Applications reports based on BI Publisher are already defined in template-per-locale, and in addition provide an extra process for getting the data for translation and reloading. This again uses the standard resource bundle format. Loading a custom report is illustrated in this video from our YouTube channel which shows the screen for both setting the template local and running an export for translation. Fusion Applications Menus Whilst the seeded Navigator and Global Menu values are fully translated when the additional language is installed, if they are customized then the change or new menu item will apply universally, not currently per language. This is set to change in a future release with the new UI Text Editor feature described below. More on Resource Bundles As mentioned above, to provide translations for most of your customizations you need to add values to a resource bundle. This is an industry open standard (OASIS) format XML file with the extension .xliff, and store translated values for the strings used by ADF at run-time. The general process is that these values are exported from the MDS repository, manually edited, and then imported back in again.This needs to be done by an administrator, via either WLST commands or through Enterprise Manager as per the screenshot below. This is detailed out in the Fusion Applications Extensibility Guide. For SaaS environments the Cloud Operations team can assist. Figure 2 – Enterprise Manager’s MDS export used getting resource bundles for manual translation and re-imported on the same screen. All customized strings are stored in an override bundle (xliff file) for each locale, suffixed with the language initials, with English ones being saved to the default. As such each language bundle can be easily identified and updated. Similarly if you used JDeveloper to create your own applications as extensions to Fusion Applications you would use the native support for resource bundles, and add them into the faces-config.xml file for inclusion in your application. An example is this ADF customization video from our YouTube channel. JDeveloper also supports automatic synchronization between your underlying resource bundles and any translatable strings you add – very handy. For more information see chapters on “Using Automatic Resource Bundle Integration in JDeveloper” and “Manually Defining Resource Bundles and Locales” in the Oracle Fusion Middleware Web User Interface Developer’s Guide for Oracle Application Development Framework. FND Messages and Look-ups FND Messages, as defined here, are not used for UI labels (they are known as ‘strings’), but are the responses back to users as a result of an action, such as from a page submit. Each ‘message’ is defined and stored in the related database table (FND_MESSAGES_B), with another (FND_MESSAGES_TL) holding any language-specific values. These come seeded with the additional language installs, however if you customize the messages via the “Manage Messages” task in Functional Setup Manager, or add new ones, then currently (in Release 7) you’ll need to repeat it for each language. Figure 3 – An FND Message defined in an English user session. Similarly Look-ups are stored in a translation table (FND_LOOKUP_VALUES_TL) where appropriate, and can be customized by setting the users session language and making the change  in the Setup and Maintenance task entitled “Manage [Standard|Common] Look-ups”. Online Help Yes, in fact all the seeded help is applied as part of each language pack install as part of the post-install provisioning process. If you are editing or adding custom online help then the Create Help screen provides a drop-down of which language your help customization will apply to. This is shown in the video below from our YouTube channel, and obviously you’ll need to it for each language in use. What is Coming for Translations? Currently planned for Release 8 is something called the User Interface (UI) Text Editor. This tool will allow the editing of all the text shown on the pages and forms of Fusion Application. This will provide a search based on a particular term or word, say “Worker”, and will allow it to be adjusted, say to “Employee”, which then updates all the Resource Bundles that contain it. In the case of multi-language environments, it will use the users session language (locale) to know which Resource Bundles to apply the change to. This capability will also support customization sandboxes, to help ensure changes can be tested and approved.  It is also interesting to note that the design currently allows any page-specific customizations done using Page Composer or Application Composer to over-write the global changes done via the UI Text Editor, allowing for special context-sensitive values to still be used. Further Reading and Resources The following short list provides the mains resources for digging into more detail on translation support for both Composer and JDeveloper customization projects. There is a dedicated chapter entitled “Translating Custom Text” in the Fusion Applications Extensibility Guide. This has good examples and steps for many tasks, especially administering resource bundles. Using localization formatting (numbers, dates etc) for design-time changes is well documented in the Fusion Applications Developer Guide. For more guidelines on general design-time globalization, see either the ‘Internationalizing and Localizing Pages’ chapter in the Oracle Fusion Middleware Web User Interface Developer’s Guide for Oracle Application Development Framework (Oracle Fusion Applications Edition) or the general Oracle Database Globalization Support Guide. The Oracle Architecture ‘A-Team’ provided a recent post on customizing the user session timeout popup, using design-time changes to resource bundles. It has detailed step-by-step examples which can be a useful illustration.

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  • Partitioning tutorial - new features in Oracle Database 12c

    - by KLaker
    For data warehousing projects Oracle Partitioning really is a must-have feature because it delivers so many important benefits such as: Dramatically improves query performance and speeds up database maintenance operations Lowers costs by enabling a tiered storage approach that allows data to be stored on the most cost-effective storage for better resource utilisation Combined with Oracle Advanced Compression, it provides an automated approach to information lifecycle management using a simple, efficient, yet powerful way to manage data growth and reduce complexity and costs To help you get the most from partitioning we have released a new tutorial that covers the 12c new features. Topics include how to: Use Interval Reference Partitioning Perform Cascading TRUNCATE and EXCHANGE Operations Move Partitions Online Maintain Multiple Partitions Maintain Global Indexes Asynchronously Use Partial Indexes For more information about this tutorial follow this link to the Oracle Learning Library: http://apex.oracle.com/pls/apex/f?p=44785:24:0::NO:24:P24_CONTENT_ID,P24_PREV_PAGE:8408,2 where you can begin your tutorial right now! For more information about Oracle Partitioning visit our home page on OTN: http://www.oracle.com/technetwork/database/bi-datawarehousing/dbbi-tech-info-part-100980.html

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  • Reflection and the params Keyword

    - by Robert May
    I’ve had to look this up a couple of times, and there’s not much out there, so I end up guessing the same answer over and over. When using MethodBase.GetParameters() to get an array of ParameterInfo object, I often want to get a count of the number of parameters that are out, optional, params, etc.  For out and optional, you can simply check ParameterInfo.IsOut or ParameterInfo.IsOptional or any number of other “Attributes”. However, for params, there isn’t a property on ParameterInfo.  Instead, you have to do this: info.GetCustomAttributes(typeof(ParamArrayAttribute), true) This will get you a set of all of the attributes that are the ParamArrayAttribute, which you can then turn into a linq statement that looks like this: methodParameters.Count(info => info.GetCustomAttributes(typeof(ParamArrayAttribute), true).Count() > 0); Which, assuming that methodParameters is the result of MethodBase.GetParameters, will give you a count of the number of parameters that have the params keyword.  Of course, there can be only one, but who’s counting! Now, hopefully, the next time I try to look this up, my own blog will get the values. Technorati Tags: Reflection

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  • Understanding the Customer Form in Release 12 from an AR Perspective!!

    - by user793553
    Confused by the Customer Form in Release 12??  Read on, to get some insight into the evolution of this screen, and how it links in with Trading Community Architecture. Historically, the customer data model was owned by Oracle Receivables (AR).  However, as the data model changed and more complex relationships and attributes had to be tracked and monitored, the Trading Community Architecture (TCA) product was created.  All applications within the E-Business suite that require interaction with a customer integrate with TCA. Customer information is no longer stored in the individual applications but rather in a central repository/registry maintained within TCA.  It is important to understand the following entities/concepts stored in TCA: Party: A party is an entity with whom you can have a potential business relationship.  A party can be either a Person or an Organization.  The Party entity is completely independent of any business relationship; this means that a Party can exist even if you have no transactions with it.   The Party is the "umbrella" entity under which you capture all other attributes listed below. Customer: A customer is a party with whom you have an existing business relationship.  From an AR perspective, you can simplify the concepts by thinking of a Customer as a Party. This definition however does not apply to all other applications. In the Oracle Receivables Customer form, the information displayed at the Customer level is from TCA's Party information record. Customer Account (also called Account): An account contains information about how you transact business with a particular customer.  You can create multiple accounts for a customer.  When you create invoices and receipts you associate it to a particular Account of a Customer. Location: A Location is an address.  It is a point in space, typically identified by a street number, a street name, a city, a state or province, a country.  A location is independent of what it is used for - you do not associate a purpose to a location. Party Site: A Party Site is associated to a Party.  It is the location where a party is physically located.  When defining sites for a Party, only one can be an identifying address.  However, you can define other party sites associated to a party. You can define purposes/usage for Party Sites. Account Site: An Account Site is associated to a Customer Account. It is the location associated to the account you are transacting business with. You can define business purposes (also called site uses) for an Account site. Read more about the Customer Workbench in these notes: Doc ID 1436547.1 Oracle Receivables: Understanding the Customer Form in Release 12 Doc ID  1437866.1 Customer Form - Address: Troubleshooting, Known Issues and Patches Doc ID  1448442.1 Oracle Receivables (AR): Customer Workbench Information Center Do you find this type of blog entry useful?  Please add comments to let us know how we can help you more effectively.  Thank you!

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  • Top 25 security issues for developers of web sites

    - by BizTalk Visionary
    Sourced from: CWE This is a brief listing of the Top 25 items, using the general ranking. NOTE: 16 other weaknesses were considered for inclusion in the Top 25, but their general scores were not high enough. They are listed in the On the Cusp focus profile. Rank Score ID Name [1] 346 CWE-79 Failure to Preserve Web Page Structure ('Cross-site Scripting') [2] 330 CWE-89 Improper Sanitization of Special Elements used in an SQL Command ('SQL Injection') [3] 273 CWE-120 Buffer Copy without Checking Size of Input ('Classic Buffer Overflow') [4] 261 CWE-352 Cross-Site Request Forgery (CSRF) [5] 219 CWE-285 Improper Access Control (Authorization) [6] 202 CWE-807 Reliance on Untrusted Inputs in a Security Decision [7] 197 CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') [8] 194 CWE-434 Unrestricted Upload of File with Dangerous Type [9] 188 CWE-78 Improper Sanitization of Special Elements used in an OS Command ('OS Command Injection') [10] 188 CWE-311 Missing Encryption of Sensitive Data [11] 176 CWE-798 Use of Hard-coded Credentials [12] 158 CWE-805 Buffer Access with Incorrect Length Value [13] 157 CWE-98 Improper Control of Filename for Include/Require Statement in PHP Program ('PHP File Inclusion') [14] 156 CWE-129 Improper Validation of Array Index [15] 155 CWE-754 Improper Check for Unusual or Exceptional Conditions [16] 154 CWE-209 Information Exposure Through an Error Message [17] 154 CWE-190 Integer Overflow or Wraparound [18] 153 CWE-131 Incorrect Calculation of Buffer Size [19] 147 CWE-306 Missing Authentication for Critical Function [20] 146 CWE-494 Download of Code Without Integrity Check [21] 145 CWE-732 Incorrect Permission Assignment for Critical Resource [22] 145 CWE-770 Allocation of Resources Without Limits or Throttling [23] 142 CWE-601 URL Redirection to Untrusted Site ('Open Redirect') [24] 141 CWE-327 Use of a Broken or Risky Cryptographic Algorithm [25] 138 CWE-362 Race Condition Cross-site scripting and SQL injection are the 1-2 punch of security weaknesses in 2010. Even when a software package doesn't primarily run on the web, there's a good chance that it has a web-based management interface or HTML-based output formats that allow cross-site scripting. For data-rich software applications, SQL injection is the means to steal the keys to the kingdom. The classic buffer overflow comes in third, while more complex buffer overflow variants are sprinkled in the rest of the Top 25.

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  • Exit Infragistics, Enter Telerik

    - by Anthony Trudeau
    Today I made the purchase of the Premium Collection of components from Telerik.  This follows an evaluation I’ve been doing to replace the Infragistics components we currently use for Windows Forms, ASP.NET MVC, and WPF. It was not a formal evaluation.  I had already decided to move the company away from Infragistics.  That decision was mostly born out of frustration with support over using the Infragistics components in my first production MVC application. One such issue was a simple scenario where you have a model that has a scalar property that can be one value out of a list.  The built-in combobox does this, but I was told by Infragistics support that they didn’t support it – and it took them several emails and days of waiting between responses to determine that.  I implemented this in Telerik in a minute not including the several minutes it took me to get a rudimentary understanding for the component and its API. Here’s the code using the built-in combobox:@Html.DropDownListFor(x => x.VendorId, new SelectList(ViewBag.Vendors, "VendorId", "VendorName", Model.VendorId), "Select Id") Here’s the code using the Telerik combobox:@(Html.Telerik().ComboBoxFor(model => model.VendorId) .AutoFill(true) .BindTo(new SelectList(ViewBag.Vendors, "VendorId", "VendorName", Model.VendorId)) )   I chose Telerik over other competitors based on the professional appearance of their website, and how easy it was to find information.  I’d like to say I had time to evaluate other Infragistics competitors.  Due to time constraints I had to make an initial decision based on superficial, but still important things. I picked Telerik with the plan to only look further at other companies if my evaluation didn’t meet my expectations.  Luckily they did, because I didn’t relish the thought of carving out more time to evaluate another set of components. Overall my experience with Telerik has been superior to Infragistics in every way.  The installation was easy using their control panel installer application.  Getting up to speed has been easy.  And the communication from Telerik has met my expectations.  And we’ll continue to be good as long as I don’t start getting email messages from a sales rep saying that they want to talk to me about training and consulting – I’m looking at you Infragistics.

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  • Poor Customer Service Example

    - by MightyZot
    Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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  • Running a WebLogic Portal (WLP) 10.3.4 Domain as a Windows Service

    - by user647124
    To start a WLP server as a Windows service it is simplest to make your own script based on the provided standard script located at WL_HOME\server\bin\installSvc.cmd. The standard script works fine for a plain WLS domain, but lacks some classpath and options necessary for WLP.Start by making a copy of the installSvc.cmd script and naming it something specific to your domain.Next, just under SETLOCAL you will find where WL_HOME is defined. Here you will add the definitions you would normally add in a script that later calls installSvc.cmd (as per the standard documentation). set DOMAIN_NAME=gnma_test_domainset USERDOMAIN_HOME=D:\my_test_domainset SERVER_NAME=AdminServerset WLS_USER=weblogicset WLS_PW=gnmaAdmin01set PRODUCTION_MODE=trueset MEM_ARGS=-Xms512m –Xmx512mset MW_HOME=C:\Oracle\Middleware Note: I had heard of people using this approach who had issues with the length of the command line. This may be due to their use of the default domain path. In the example above, I use a shorter path.At this point, edit the DOMAIN_HOME\bin\startWebLogic.cmd and set it to echo both the classpath and the options. Then start the domain and capture the output of those echoes, then shut the domain back down. Now REM out the existing CLASSPATH definition, then use the outputs you captured earlier to set the CLASSPATH and JAVA_OPTIONS like this: REM set CLASSPATH=%WEBLOGIC_CLASSPATH%;%CLASSPATH%; C:\Oracle\Middleware\wlportal_10.3\portal\lib\security\wsrp-security-providers.jarset CLASSPATH=%MW_HOME%\patch_wls1034\profiles\default\sys_manifest_classpath\weblogic_patch.jar;%MW_HOME%\patch_wlp1034\profiles\default\sys_manifest_classpath\weblogic_patch.jar;%MW_HOME%\patch_oepe1111\profiles\default\sys_manifest_classpath\weblogic_patch.jar;%MW_HOME%\patch_ocm1033\profiles\default\sys_manifest_classpath\weblogic_patch.jar;%MW_HOME%\JROCKI~1.1-3\lib\tools.jar;%WL_HOME%\server\lib\weblogic_sp.jar;%WL_HOME%\server\lib\weblogic.jar;%MW_HOME%\modules\features\weblogic.server.modules_10.3.4.0.jar;%WL_HOME%\server\lib\webservices.jar;%MW_HOME%\modules\ORGAPA~1.1/lib/ant-all.jar;%MW_HOME%\modules\NETSFA~1.0_1/lib/ant-contrib.jar;%WL_HOME%\common\derby\lib\derbyclient.jar;%WL_HOME%\server\lib\xqrl.jar;%WL_HOME%\server\lib\xquery.jar;%WL_HOME%\server\lib\binxml.jarset JAVA_OPTIONS= -Xverify:none -ea -da:com.bea... -da:javelin... -da:weblogic... -ea:com.bea.wli... -ea:com.bea.broker... -ea:com.bea.sbconsole... -Dplatform.home=%WL_HOME% -Dwls.home=%WL_HOME%\server -Dweblogic.home=%WL_HOME%\server -Dweblogic.wsee.bind.suppressDeployErrorMessage=true -Dweblogic.wsee.skip.async.response=true -Dweblogic.management.discover=true -Dwlw.iterativeDev=true -Dwlw.testConsole=true -Dwlw.logErrorsToConsole=true -Dweblogic.ext.dirs=%MW_HOME%\patch_wls1034\profiles\default\sysext_manifest_classpath;%MW_HOME%\patch_wlp1034\profiles\default\sysext_manifest_classpath;%MW_HOME%\patch_oepe1111\profiles\default\sysext_manifest_classpath;%MW_HOME%\patch_ocm1033\profiles\default\sysext_manifest_classpath;%MW_HOME%\wlportal_10.3\p13n\lib\system;%MW_HOME%\wlportal_10.3\light-portal\lib\system;%MW_HOME%\wlportal_10.3\portal\lib\system;%MW_HOME%\wlportal_10.3\info-mgmt\lib\system;%MW_HOME%\wlportal_10.3\analytics\lib\system;%MW_HOME%\wlportal_10.3\apps\lib\system;%MW_HOME%\wlportal_10.3\info-mgmt\deprecated\lib\system;%MW_HOME%\wlportal_10.3\content-mgmt\lib\system -Dweblogic.alternateTypesDirectory=%MW_HOME%\wlportal_10.3\portal\lib\securityAnd that's it. Looks really simple, but it took me quite some time to gather all the necessary pieces in order to make it work. Hopefully you find this before you went through half as much research.The example here uses a domain with only the Admin server and no managed servers. For a variety of reasons I only want the Admin server to be run as a service. The standard documentation along with the example above should allow you to expand this to include managed servers should you feel the need.

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  • Update Since Microsoft/PSC Office Open XML Case Study

    - by Tim Murphy
    In 2009 Microsoft released a case study about a project that we had done using the OOXML SDK 1.0 for Research Directors Inc.  Since that time Microsoft has released version 2.0 of the SDK and PSC has done significant development with it.  Below are some of the mile stones we have reached since the original case study. At the time of the original case study two report types had been automated to output as PowerPoint presentations.  Now that the all the main products have been delivered we have added three reports with Word document outputs and five more reports with PowerPoint outputs. One improvement we made over the original application was to create a PowerPoint Add-In which allows the users to tag a slide.  These tags along with the strongly typed SDK 2.0 allows for the code to use LINQ to easily search for slides in the template files.  This allows for a more flexible architecture base on assembling a presentation from copied slide extracted from the template. The new library we created also enabled us to create two new Word based reports in two weeks.  The library we created abstracts the generation of the documents from the business logic and the data retrieval.  The key to this is the mark up.  Content Controls are a good method for identifying sections of a template to be modified or replaced.  Join this with the concept of all data being generically either scalar or two dimensional and the code becomes more generic. In the end we found the OOXML SDK 2.0 to be a great tool for accelerating document generation development and creating happy clients.  del.icio.us Tags: PSC Group,OOXML,Case Study,Office Open XML,Word,PowerPoint

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  • Live Webcast, Dec. 6: Enterprise Clouds with Oracle VM

    - by Monica Kumar
    Mark your calendar! On Tuesday, Dec. 6th at 9am PT, we are hosting a live webcast with Oracle VM experts. Enterprise Clouds with Oracle VM Tuesday, Dec. 6 at 9 AM US PT The ability to create a cloud leveraging public or private infrastructure has been hampered by the lack of availability of practical, cost-effective choices for server virtualization. In this session, you will learn how Oracle provides a single virtualization solution for your entire infrastructure, and how Oracle Enterprise Manager and Oracle Virtual Assembly Builder help you manage Oracle Applications across the cloud. Also find out how virtualization was leveraged to transform IT for Oracle University and support more than 350,00 students in more than 40,000 classes each year. Those lessons have paved the path to private cloud computing inside Oracle. Speakers: Adam Hawley, Senior Director of Product Management, Oracle Dan Herrup, Principal Systems Engineer, Oracle Corporate Citizenship Register Now.

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  • Experience the Oracle Support Stars Bar

    - by Oracle OpenWorld Blog Team
    By Gina WolfDon't miss the opportunity to meet with the stars of Oracle Support, live and in person at the Moscone West Level 2 lobby. Ask our experts your toughest questions about the Oracle hardware, software, and engineered systems you use to run your business. Explore new Oracle Support innovations including Oracle Platinum Services, My Oracle Support Mobile, and the Oracle Enterprise Manager Ops Center Everywhere program. Learn the latest best practices for problem prevention, rapid resolution, and product upgrades. In addition, discover how Oracle Advanced Customer Support Services can help you maximize the performance of all mission-critical Oracle systems. Come meet the stars behind your support: our trusted experts are ready to assist! The Oracle Support Stars Bar at the Moscone West Level 2 lobby is open all conference week at the following times: Sunday, September 30, 12:00 p.m. – 4:00 p.m. Monday, October 1, 10:00 a.m. – 6:00 p.m. Tuesday, October 2, 10:00 a.m. – 6:00 p.m. Wednesday, October 3, 9:00 a.m. – 5:00 p.m. Thursday, October 4, 9:00 a.m. – 1:00 p.m. Attend one or more of the 27 Oracle Customer Support Services sessions during Oracle OpenWorld to learn how Oracle Support enables you to gain maximum value from your Oracle hardware and software investments.

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  • EPM Planning (Hyperion) V11.1.2 Implementation Hands-On Boot-camp

    - by Mike.Hallett(at)Oracle-BI&EPM
    5-Day Training for Partners: 29th October - 2nd November 2012, London (UK): REGISTER Here This FREE for Partners 5-day workshop is designed to provide implementation instruction on Oracle Hyperion EPM Planning.  This boot-camp is intended for prospective implementers of the Planning and Budgeting functionality of Oracle EPM or implementers that are currently familiar with the basics of EPM Planning and looking to strengthen their base of knowledge in the product. The class begins with an overview of Essbase, the foundation of Hyperion Planning. It provides a general overview of Planning and Planning terms, the architecture of all the Planning components, and how they are commonly used. The course goes over all the steps to create an application from scratch. This involves some preparation work outside of Planning and leads to developing the application in both the Planning Windows and Web clients. Participants will modify existing dimensions and build out the hierarchies using the Web client. Topics Covered The boot-camp shows developers how to build out dimensions using Classic Planning and by using EPMA. It covers the mechanics and cover strategies for automating the build process such as interface tables. It reviews data loads using Load Rules to load the Planning database. The course focuses on tasks that end-users must perform during the planning cycle. It walks students through creating and modifying forms, working with forms to enter data, adding annotations, and the rest of the form features such as running business rules and managing task lists. It covers how to use the forms in the Smart View client and finishes up the end-user perspective by going through Workflow Management and the process of submitting a plan for review. The final section of the course covers Security and other administration topics such as automation and deployment. Prerequisites Ideal participants are Oracle partners (SIs and resellers) with a background in business information systems and a clientele of customers with ongoing or prospective EPM initiatives. Alternatively, partners with the background described above and an interest in evolving their practice to a similar profile are suitable participants. Further online OPN guided learning path information and webinars are available at: Oracle Hyperion Planning 11 Essentials. Please note that attendees are required to bring a laptop. View here laptop requirements and detailed agenda. ·       REGISTER Here : acceptance is subject to availability and your place will be confirmed within two weeks  ( and for help see the Partner Registration Guide ). Training Location: Oracle Corporation UK Ltd Columbus Room Customer Visit Center 1 South Place London EC2M 2RB Training Dates: 29th October - 2nd November  9:30 am – 5:00 pm BST For more information please contact [email protected].

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  • Kicking yourself because you missed the Oracle OpenWorld and Oracle Develop Call for Papers?

    - by Greg Kelly
    Here's a great opportunity! If you missed the Oracle OpenWorld and Oracle Develop Call for Papers, here is another opportunity to submit a paper to present. Submit a paper and ask your colleagues, Oracle Mix community, friends and anyone else you know to vote for your session. Note, only Oracle Mix members are allowed to vote. Voting is open from the end of May through June 20. For the most part, the top voted sessions will be selected for the program (although we may choose sessions in order to balance the content across the program). Please note that Oracle reserves the right to decline sessions that are not appropriate for the conference, such as subjects that are competitive in nature or sessions that cover outdated versions of products. Oracle OpenWorld and Oracle Develop Suggest-a-Session https://mix.oracle.com/oow10/proposals FAQ https://mix.oracle.com/oow10/faq

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  • SOA &amp; Application Grid Specialization&ndash; Education Implementation Assessment - Step 4 of 6

    - by Jürgen Kress
      In our first step to become SOA Specialized & Application Grid Specialized we highlighted the OMM system to register your opportunities. In our second step we featured marketing activities to create your reference cases and run joint marketing campaigns. In the third step we focused on the competence center assessments SOA Sales assessment & SOA Pre-Sales assessment & Support assessment / Application Grid Sales assessment & Application Grid Pre-Sales assessment & Support assessment In the forth step we will focus on the education implementation assessment criteria: · Oracle Application Grid Certified Implementation Specialist · Oracle Service-Oriented Architecture Certified Implementation Specialist Bootcamp training steps (optional): Login to Oracle Partner Network (support for login contact Partner Business Centers) Attend a SOA or Application Grid bootcamp to learn the product hands-on Find a training close to your location in the local training calendar Pearsonvue Steps: Go to http://www.pearsonvue.com/Oracle/ ·Create a web account. (will take up to 24 hours) if you need your OPN Company ID (please contact Partner Business Centers) ·Register and attend the Oracle Service-Oriented Architecture Certified Implementation Specialist (1Z1-451) or Oracle Application Grid Certified Implementation Specialist  (1Z1-523) at a training center close to you. The Application Grid Specialized is in beta phase, therefore we give away free vouchers; please contact Jürgen Kress if you like to get one. ·Submit your successful exam If you need to get an Oracle Partner Network Account please contact our Partner Business Centers. For more information on Specialization please visit our OPN Specialized Webcast Series and become a member in our SOA Partner Community for registration please visit www.oracle.com/goto/ema/soa Jürgen Kress, SOA Partner Adoption EMEA Thanks for your efforts to become Specialized! Technorati Tags: soa specialization

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  • Conflict between Change Control and ASL Mapping

    - by Jie Chen
    Yesterday I got one strange report that on Agile 9.3.1.2, adding a Supplier into Item's Supplier tab will always remove all the data from Item.PageTwo.MultiList01 field which is assigned to a User Group list. The detailed problem description is like below. In JavaClient, MultiList01 attribute on Parts class's PageTwo tab is enabled and assigned with User Group list. On WebClient, user created a new Part and assign MultiList01 with two UserGroups: "Global User Group Test1" and "Personal Group_Test1". Then go to Suppliers tab to add three Suppliers. Switch back to Part's TitleBlock, will see MultiList01 loses the User Group data. To confirm if MultiList01 really loses the data or it saves with other wrong data, I need to check the database and find strange data that MultiList01 saves wrong data ",7976911,7976907,7976959,", which are exactly the ID of these three Suppliers. Then I can suspect the Supplier attribute on Suppliers tab must be mapped to MultiList01. However when I check Supplier in JavaClient, the "ASL mapped to" is blank. More interesting thing is the database clearly shows Supplier attribute (Base ID =2000004219) is mapped to 2090, which is PageTwo.MultiList01 Base ID. Till now, we can get a conclusion that Supplier data is really mapped to MultiList01, though we assign MultiList01 to User Group list and Supplier does not set "ASL mapped to". It must be another function which overrides "ASL mapped to" visibility in JavaClient with high priority. That is the "Change Controlled" function. We immediately see "ASL mapped to" with value "MultiList01" when we disable Change Controlled for Multilist01 If one attribute is Change Controlled, Supplier data cannot be mapped to this attribute theoretically because Supplier could be dynamically modified by users, not by Changes. In real situation of Agile 9.3.1.2, it could be a Code Defect. We can imagine the scenario customer met. He setup Parts.PageTwo.Multilist01 assigned with Supplier list, then in Parts.Suppliers.Supplier attribute, he set "ASL mapped to" to "Multilist01". Later company business is changed, so he set Multilist01 with Change Controlled and re-assign with User Group list. He forgot to remove "ASL mapped to" before he did modifications to Multilist01. Finally we know the solution, it depends on real business. If still need to mapping Supplier to Parts.PageTwo attribute, should modify "ASL mapped to" to other one attribute which already has assigned with Suppliers list. If do not need "ASL mapped to" function, should delete the data from database level. We cannot do it from JavaClient UI. delete propertytable where id in (select p.id from propertytable p, nodetable n where p.parentid =n.id and n.inherit=2000004219 and propertyid=794)

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  • October in Review

    - by Richard Bingham
    With OpenWorld over October was time to get back to serious work for everyone, including the Fusion Applications Developer Relations team. Don't forget the OpenWorld content is still available, including presentation downloads, for a limited period of time so be sure to grab anything you found useful or take another scan for anything you might have missed. Of all the announcements, the continued evolution of the Oracle Cloud services for extending and integrating with Fusion Applications is increasing in popularity, and certainly the Cloud Marketplace is something we're becoming involved in. More details to follow. Fusion Concepts Last week Vik from our team started the new "Fusion Concepts" series of articles, providing those new to Fusion Applications an explanation of the architectural basics, with the aim to reduce the learning curve and lay the platform for more efficient and effective development. The series begun with an insightful first post on the different schemas that exist in the Fusion Applications database. Look out for upcoming posts on multi-lingual entities, profile options, look-ups and more. New Learning Resources Our YouTube channel continued to expand with more 'how to' videos on using page composer, extending the Simplified UI (aka FUSE), and integrating BI reports and analytics. Also the Oracle Learning Library is now well established as a central resource for knowledge, now with thousands of tutorials, videos, and documents. Of particular note are the great new extensibility-related videos added by the CRM Product Management team, including more on the ever-expanding capabilities of Application Composer. To see some examples of these search using keyword 'customization' or the product 'Sales Cloud'. Finally on learning resources, as Oliver mentioned the Oracle Press book on Fusion Application Customization and Extensibility is now available for pre-order on Amazon (due out 1st Jan). Out And About October also saw us attend the annual Apps Conference held by the UK Oracle User Group in London. Interestingly there was an Applications Transformation stream of sessions and content that included Fusion Applications with all the latest in the Oracle Applications evolution, as always focused around the three tenets of social, mobile, and cloud. Read more in Richard's post-event write up. Other teams around Oracle have also been busy. Angelo from the Platform Technical Services group has done quite a bit of work using web services with Fusion SaaS and has published many interesting findings on his blog. It's definitely recommended reading if you are working on any related integration projects. The middleware-for-applications group has built a new tool called "AppAdvantage" offering an online assessment of your use of Fusion Middleware technologies with Oracle Applications. As the popularity of integrating cloud applications with on-premises systems continued to grow, leveraging existing middleware technologies (and licenses) to support the integration solution is likely to be of paramount importance. Similarly the "Build Enterprise Application Extensions with Ease" section of the related webpage has AppsUX director Killan Evers speaking about customization using the composer tools. Both are useful resources for those just getting started with a move to Fusion Applications. The Oracle A-Team, specialists in middleware technical architecture, always publish superb content via their 'chronicles' site, now with a substantial amount specifically related to Fusion Applications. Click on the Fusion Applications menu on the top right of their homepage to see more. Last month of particular note was an article on customizing the timeout pop-up message that shows to inactive users, providing design-time insight and easy-to-follow steps. Finally if you're looking at using Oracle Middleware and Cloud to tailor and extend your applications then you may also be interested in this new blog post on the roadmap for Oracle SOA and the latest on-demand Cloud Development webcast.

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  • Replace your SKY+ HD Hard drive

    - by BizTalk Visionary
    As there are a number of different unit types there are a number of links provided here: If you wish to upgrade the Amstrad HD Box, please use this guide. How to upgrade the Hard Drive of your Amstrad HD box If you wish to upgrade the Thomson HD Box, please use this guide. How to upgrade the Hard Drive in your Thomson HD Box. If you wish to upgrade the Pace HD Box, please use this guide. How to upgrade the Hard Drive in your Pace HD Box If you wish to upgrade the Samsung HD Box, please use this guide. How to upgrade the Hard Drive in your Samsung HD Box I recommend you use a Hitachi DeskStar 1TB Hard Drive SATAII 7200rpm 16MB Cache

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  • ASP.Net Fails to Detect IE10 without .Net Hotfix

    - by Ben Barreth
    Benny Mathew recently alerted us that he couldn’t create, edit or delete posts on GeeksWithBlogs in IE10 (Windows 8). It turns out the problem is that ASP.Net fails to detect IE10 causing a javascript error on postback. We’ll be applying a hotfix to the .Net framework on GWB shortly to fix this issue. In the meantime you can use the simple workaround outlined below. (Note that if you create posts using Windows Live Writer you won’t have this issue creating posts). Log into your GWB Account and go to the “Posts” page. Hit F12 to bring up the developer window in IE10. Click on the ‘Browser Mode’ option and change it to IE9. You should now be able to create/edit/delete posts in GWB. Note this also fixes any other sites in IE10 that might not yet have the hotfix applied. You can tell if the hotfix is the likely culprit if you’re using IE10 and see the following error in the Web Developers Console area: SCRIPT5009: '__doPostBack' is undefined Let us know ASAP if there are other issues you are experiencing that aren’t fixed by this workaround!

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  • Use Entitlements To Secure LDAP-enabled Applications With Oracle Virtual Directory and Oracle Entitl

    - by mark.wilcox
    I stumbled on an interesting article  that shows how the author used OVD to exposed OES security to protect a portal that only understood LDAP group-based authorization.This is great because it shows how you can use OES today to build central policies that can be used without needing to rewrite all of your applications - in particular if you just want to leverage rule-based groups.  Posted via email from Virtual Identity Dialogue

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  • jtreg update, December 2012

    - by jjg
    There is a new version of jtreg available. The primary new feature is support for tests that have been written for use with TestNG, the popular open source testing framework. TestNG is supported by a variety of tools and plugins, which means that it is now possible to develop tests for OpenJDK using those tools, while still retaining the ability to have the tests be part of the OpenJDK test suite, and run with a single test harness, jtreg. jtreg can be downloaded from the OpenJDK jtreg page: http://openjdk.java.net/jtreg. TestNG support jtreg supports both single TestNG tests, which can be freely intermixed with other types of jtreg tests, and groups of TestNG tests. A single TestNG test class can be compiled and run by providing a test description using the new action tag: @run testng classname The test will be executed by using org.testng.TestNG. No main method is required. A group of TestNG tests organized in a standard package hierarchy can also be compiled and run by jtreg. Any such group must be identified by specifying the root directory of the package hierarchy. You can either do this in the top level TEST.ROOT file, or in a TEST.properties file in any subdirectory enclosing the group of tests. In either case, add a line to the file of the form: TestNG.dirs = dir ... Directories beginning with '/' are evaluated relative to the root directory of the test suite; otherwise they are evaluated relative to the directory containing the declaring file. In particular, note that you can simply use "TestNG.dirs = ." in a TEST.properties file in the root directory of the test group's package hierarchy. No additional test descriptions are necessary, but test descriptions containing information tags, such as @bug, @summary, etc are permitted. All the Java source files in the group will be compiled if necessary, before any of the tests in the group are run. The selected tests within the group will be run, one at a time, using org.testng.TestNG. Library classes The specification for the @library tag has been extended so that any paths beginning with '/' will be evaluated relative to the root directory of the test suite. In addition, some bugs have been fixed that prevented sharing the compiled versions of library classes between tests in different directories. Note: This has uncovered some issues in tests that use a combination of @build and @library tags, such that some tests may fail unexpectedly with ClassNotFoundException. The workaround for now is to ensure that library classes are listed before the test classes in any @build tags. To specify one or more library directories for a group of TestNG tests, add a line of the following form to the TEST.properties file in the root directory of the group's package hierarchy: lib.dirs = dir ... As before, directories beginning with '/' are evaluated relative to the root directory of the test suite; otherwise they are evaluated relative to the directory containing the declaring file. The libraries will be available to all classes in the group; you cannot specify different libraries for different tests within the group. Coming soon ... From this point on, jtreg development will be using the new jtreg repository in the OpenJDK code-tools project. There is a new email alias jtreg-dev at openjdk.java.net for discussions about jtreg development. The existing alias jtreg-use at openjdk.java.net will continue to be available for questions about using jtreg. For more information ... An updated version of the jtreg Tag Language Specification is being prepared, and will be made available when it is ready. In the meantime, you can find more information about the support for TestNG by executing the following command: $ jtreg -onlinehelp TestNG For more information on TestNG itself, visit testng.org.

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  • How to Build Your Own Siri App In a Browser

    - by ultan o'broin
    This post from Applications User Experience team co-worker Mark Vilrokx (@mvilrokx) about building your own Siri-style voice app in a browser using Rails, Chrome, and WolframAlpha is so just good you've now got it thrice! I love these kind of How To posts. They not only show off innovation but inspire others to try it out too. Love the sharing of the code snippets too. Hat tip to Jake at the AppsLab (and now on board with the Applications UX team too) for picking up the original All Things Rails blog post. Oracle Voice & Nuance demo on the Oracle Applications User Experience Usable Apps YouTube Channel Mark recently presented on Oracle Voice at the Oracle Usability Advisory Board on Oracle Voice and Oracle Fusion Applications and opened customers and partners eyes to how this technology can work for their users in the workplace and what's coming down the line! Great job, Mark.

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  • WebCenter Customer Spotlight: Global Village Telecom Ltda

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryGlobal Village Telecom Ltda. (GVT)  is a leading Brazilian telecommunications company, developing solutions and providing services for corporate and end users. GVT is located in Curitiba, Brazil, employs 6,000 people and has an annual revenue of around US$1 billion.  GVT business objectives were to improve corporate communications, accelerate internal information flow, provide continuous access to the all business files and  enable the company’s leadership to provide information to all departments in real time. GVT implemented Oracle WebCenter Content to centralize the company's content and they built  a portal to share and find content in real-time. Oracle WebCenter Content enabled GVT to quickly and efficiently integrate communication among all company employees—ensuring that GVT maintain a competitive edge in the market. Human Resources reduced the time required for issuing internal statements to all staff from three weeks to one day. Company OverviewGlobal Village Telecom Ltda. (GVT)  is a leading telecommunications company, developing solutions and providing services for corporate and end users. The company offers diverse innovative products and advanced solutions in conventional fixed telephone communications, data transmission, high speed broadband internet services, and voice over IP (VoIP) services for all market segment. GVT is located in Curitiba, Brazil, employs 6,000 people and have an  annual revenue of around US$1 billion.   Business ChallengesGVT business objectives were to improve corporate communications, accelerate internal information flow, provide continuous access to the all business files and enable the company’s leadership to provide information to all departments in real time. Solution DeployedGVT worked with the Oracle Partner IT7 to deploy Oracle WebCenter Content to securely centralize the company's content such as growth indicators, spreadsheets, and corporate and descriptive project schedules. The solution enabled real-time information sharing through the development of Click GVT, a portal that currently receives 100,000 monthly impressions from employee searches. Business ResultsGVT gained a competitive edge in the communications market by accelerating internal information flow, streamlining the content standardizing information and enabled real-time information sharing and discovery. Human Resources  reduced the time required for issuing  internal statements to all staff from three weeks to one day. “The competitive nature of telecommunication industry demands rapid information in the internal flow of the company. Oracle WebCenter Content enabled us to quickly and efficiently integrate communication among all company employees—ensuring that we maintain a competitive edge in the market.” Marcel Mendes Filho, Systems Manager, Global Village Telecom Ltda. Additional Information Global Viallage Telecom Ltda Customer Snapshot Oracle WebCenter Content

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