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  • Software/Application needed to store and organize random content [on hold]

    - by Rami.Shareef
    I have the need to store random contents (on my local hard drive/ laptop hard drive) for personal use so I can look these contents up later on when I need them. What I mean by random content is one of the following: Some sort of code Random fact Css / html / Javascript tips Or anything I might find interesting and want to keep for future reference I want to look up these entries by tags, the software should give me the ability to associate every entry with one tag or more. I have been having difficult time find applications offer this functionality, it is like a local database with search ability and easy data-entry methods. I can build one, but I don't have the time to invest in doing so. Can you refer me to any application/software that can do that, it would be great. It does not matter if it is paid or free.

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  • Amazon supportera bientôt les bases de données Oracle 11g sur sa plateforme Cloud, une réponse à Saleforces et Database.com ?

    Amazon supportera bientôt les bases de données Oracle 11g Sur sa plateforme Cloud, une réponse à Saleforces et Database.com ? Oracle et Amazon viennent d'annoncer la disponibilité, à partir du second trimestre 2011, du support des bases de données d'Oracle sur la plateforme de Cloud Computing d'Amazon (dans le cadre de son service de bases de données relationnelles (RDS)). Un partenariat stratégique qui se positionne clairement en réponse au lancement du service Database.com par Saleforces.com. Database.com est un projet ambitieux qui se veut être une alternative aux SGBD « traditionnels » en

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  • ExaLogic X3-2 launched at OOW 2012

    - by JuergenKress
    New Configurations Deliver Extreme Performance and Higher Deployment Density for Application Workloads of All Sizes and Complexities: As an Oracle partner you can learn more about ExaLogic in the WebLogic Partner Community – membership is free! WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: ExaLogic,ExaLogic X3-2,Oracle Open World,OOW,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Navigation in a #WP7 application with MVVM Light

    - by Laurent Bugnion
    In MVVM applications, it can be a bit of a challenge to send instructions to the view (for example a page) from a viewmodel. Thankfully, we have good tools at our disposal to help with that. In his excellent series “MVVM Light Toolkit soup to nuts”, Jesse Liberty proposes one approach using the MVVM Light messaging infrastructure. While this works fine, I would like to show here another approach using what I call a “view service”, i.e. an abstracted service that is invoked from the viewmodel, and implemented on the view. Multiple kinds of view services In fact, I use view services quite often, and even started standardizing them for the Windows Phone 7 applications I work on. If there is interest, I will be happy to show other such view services, for example Animation services, responsible to start/stop animations on the view. Dialog service, in charge of displaying messages to the user and gathering feedback. Navigation service, in charge of navigating to a given page directly from the viewmodel. In this article, I will concentrate on the navigation service. The INavigationService interface In most WP7 apps, the navigation service is used in quite a straightforward way. We want to: Navigate to a given URI. Go back. Be notified when a navigation is taking place, and be able to cancel. The INavigationService interface is quite simple indeed: public interface INavigationService { event NavigatingCancelEventHandler Navigating; void NavigateTo(Uri pageUri); void GoBack(); } Obviously, this interface can be extended if necessary, but in most of the apps I worked on, I found that this covers my needs. The NavigationService class It is possible to nicely pack the navigation service into its own class. To do this, we need to remember that all the PhoneApplicationPage instances use the same instance of the navigation service, exposed through their NavigationService property. In fact, in a WP7 application, it is the main frame (RootFrame, of type PhoneApplicationFrame) that is responsible for this task. So, our implementation of the NavigationService class can leverage this. First the class will grab the PhoneApplicationFrame and store a reference to it. Also, it registers a handler for the Navigating event, and forwards the event to the listening viewmodels (if any). Then, the NavigateTo and the GoBack methods are implemented. They are quite simple, because they are in fact just a gateway to the PhoneApplicationFrame. The whole class is as follows: public class NavigationService : INavigationService { private PhoneApplicationFrame _mainFrame; public event NavigatingCancelEventHandler Navigating; public void NavigateTo(Uri pageUri) { if (EnsureMainFrame()) { _mainFrame.Navigate(pageUri); } } public void GoBack() { if (EnsureMainFrame() && _mainFrame.CanGoBack) { _mainFrame.GoBack(); } } private bool EnsureMainFrame() { if (_mainFrame != null) { return true; } _mainFrame = Application.Current.RootVisual as PhoneApplicationFrame; if (_mainFrame != null) { // Could be null if the app runs inside a design tool _mainFrame.Navigating += (s, e) => { if (Navigating != null) { Navigating(s, e); } }; return true; } return false; } } Exposing URIs I find that it is a good practice to expose each page’s URI as a constant. In MVVM Light applications, a good place to do that is the ViewModelLocator, which already acts like a central point of setup for the views and their viewmodels. Note that in some cases, it is necessary to expose the URL as a string, for instance when a query string needs to be passed to the view. So for example we could have: public static readonly Uri MainPageUri = new Uri("/MainPage.xaml", UriKind.Relative); public const string AnotherPageUrl = "/AnotherPage.xaml?param1={0}&param2={1}"; Creating and using the NavigationService Normally, we only need one instance of the NavigationService class. In cases where you use an IOC container, it is easy to simply register a singleton instance. For example, I am using a modified version of a super simple IOC container, and so I can register the navigation service as follows: SimpleIoc.Register<INavigationService, NavigationService>(); Then, it can be resolved where needed with: SimpleIoc.Resolve<INavigationService>(); Or (more frequently), I simply declare a parameter on the viewmodel constructor of type INavigationService and let the IOC container do its magic and inject the instance of the NavigationService when the viewmodel is created. On supported platforms (for example Silverlight 4), it is also possible to use MEF. Or, of course, we can simply instantiate the NavigationService in the ViewModelLocator, and pass this instance as a parameter of the viewmodels’ constructor, injected as a property, etc… Once the instance has been passed to the viewmodel, it can be used, for example with: NavigationService.NavigateTo(ViewModelLocator.ComparisonPageUri); Testing Thanks to the INavigationService interface, navigation can be mocked and tested when the viewmodel is put under unit test. Simply implement and inject a mock class, and assert that the methods are called as they should by the viewmodel. Conclusion As usual, there are multiple ways to code a solution answering your needs. I find that view services are a really neat way to delegate view-specific responsibilities such as animation, dialogs and of course navigation to other classes through an abstracted interface. In some cases, such as the NavigationService class exposed here, it is even possible to standardize the implementation and pack it in a class library for reuse. I hope that this sample is useful! Happy coding. Laurent   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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  • How to deploy ASP.NET application with MS SQL server database

    - by Maddy
    I want to deploy my website with MS SQL server database. It's my first time and I have never done it before. What I have come to know from my googling is that I must have a domain(.com/.net/.co) and a host(for my web pages .aspx & .cs(confusion here if I can also deploy my database)). Now, I am not getting to where I have to deploy my database. If I also have to buy a seperate SQL Server database or a host consisting of every thing (means I can deploy both my ASP.NET application & database as well).

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  • Cloud Infrastructure has a new standard

    - by macoracle
    I have been working for more than two years now in the DMTF working group tasked with creating a Cloud Management standard. That work has culminated in the release today of the Cloud Infrastructure Management Interface (CIMI) version 1.0 by the DMTF. CIMI is a single interface that a cloud consumer can use to manage their cloud infrastructure in multiple clouds. As CIMI is adopted by the cloud vendors, no more will you need to adapt client code to each of the proprietary interfaces from these multiple vendors. Unlike a de facto standard where typically one vendor has change control over the interface, and everyone else has to reverse engineer the inner workings of it, CIMI is a de jure standard that is under change control of a standards body. One reason the standard took two years to create is that we factored in use cases, requirements and contributed APIs from multiple vendors. These vendors have products shipping today and as a result CIMI has a strong foundation in real world experience. What does CIMI allow? CIMI is both a model for the resources (computing, storage networking) in the cloud as well as a RESTful protocol binding to HTTP. This means that to create a Machine (guest VM) for example, the client creates a “document” that represents the Machine resource and sends it to the server using HTTP. CIMI allows the resources to be encoded in either JavaScript Object Notation (JSON) or the eXentsible Markup Language (XML). CIMI provides a model for the resources that can be mapped to any existing cloud infrastructure offering on the market. There are some features in CIMI that may not be supported by every cloud, but CIMI also supports the discovery of which features are implemented. This means that you can still have a client that works across multiple clouds and is able to take full advantage of the features in each of them. Isn’t it too early for a standard? A key feature of a successful standard is that it allows for compatible extensions to occur within the core framework of the interface itself. CIMI’s feature discovery (through metadata) is used to convey to the client that additional features that may be vendor specific have been implemented. As multiple vendors implement such features, they become candidates to add the future versions of CIMI. Thus innovation can continue in the cloud space without being slowed down by a lowest common denominator type of specification. Since CIMI was developed in the open by dozens of stakeholders who are already implementing infrastructure clouds, I expect to CIMI being adopted by these same companies and others over the next year or two. Cloud Customers who can see the benefit of this standard should start to ask their cloud vendors to show a CIMI implementation in their roadmap.  For more information on CIMI and the DMTF's other cloud efforts, go to: http://dmtf.org/cloud

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  • how to apt-get install with only minimal components necessary for an application

    - by ib84
    apt-get is really great. However, when you want to install an application, you often are forced to install a lot of dependencies which I believe are very often optional. For example, I want to install okular and I'm ask to install 97 packages / 233MB ! That is a lot. I particularly dislike that it wants me to install nepomuk and a lot of other stuff that has nothing to do with PDF viewing per se, and which implies demons, and many of which are clearly optional but not necessary. Question: How to do minimal install with apt-get for a given package, with only the necessary componentents to get the thing run? It's ok if some features disabled at first.

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  • Configure application priority to access the network

    - by Mario
    I noticed that when I am running applications such BitTorrent all the other applications have trouble accessing the network. I am sure it would be possible to limit BitTorrent's network usage but what I really want is to be able to set priorities to applications (or protocols) accessing the network. For example, let's say I put max priority for the browser (or http) and then, no matter how much bandwidth was using at the time, the http packets would always go through. Is this possible? Is there an application for Ubuntu to do this or a way to configure this on Ubuntu directly?

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  • Lowering the Cost of Apps Infrastructure

    Every enterprise application - your Oracle E-Business Suite, Oracle PeopleSoft and Oracle Siebel applications - require a fast, scalable, secure and reliable database that delivers on business users' quality of service expectations. But, the database used and how it is implemented can dramatically impact the cost of that infrastructure. In this podcast, we'll discuss how customers are optimizing Oracle Database 11g and Oracle Exadata to lower the cost of their application's infrastructure.

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  • Introducing Task-It. A real-world application using RadControls for Silverlight 4

    This is the first in a series of blog posts based around an application called Task-It that I have developed in Silverlight 4. Task-It is real-world application designed for people that need a simple way to manage the numerous tasks that we all strive to accomplish on a daily basis. Figure 1: Task-It Tasks page Figure 2: Task-It Dashboard page I have developed this application for several reasons: There are many task management applications out there, and I have used quite a few of them, but I havent found one that really grabbed me. Many of these applications had their strong points,but some were overly complex, some lacked key features, some cost too much money, and so forth. I thought it would be nice to identify the best parts of each, and take my stab at building my own. During my evaluation of task management applications, I have not yet ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Deploying Asp.net MVC web application [migrated]

    - by Pankaj Upadhyay
    I have been trying to find a neat tutorial, guide or step by step instructions for deploying an Asp.net MVC3 webapp but have found nothing so far. Everyone talks about his version of the stroy and different type of MVC versions. Right now, I have build a simple Asp.net MVC web application which i need to deploy on my shared hosting account. In a very simple manner, I need to know which files should i copy. Do i upload everything in my webproject directory to the server including the controller directory, views, models, content and bin directory ?. What about the Global.asax, web.config, packages.config, myapp.publish.xml. In short, I have no idea which files should be uploaded and which should be not. I am sure of one thing that i need few(MVC and Razor dlls) following dlls in bin directory. Just treat me as someone who has never deployed any website NOTE:- I don't have VS SP1 installed and it doesn't install either. Basically i need a manual procedure.

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  • Environment variable blank inside application

    - by Jake
    I have an environment variable that I've set in ~/.profile with the following line: export APPDIR=/path/to/dir When I log in and load up a terminal, I can verify that the variable is set: $ printenv APPDIR /path/to/dir I'm trying to access this variable from within a Qt application: QString appdir = getenv("APPDIR"); QTWARNING("dir: |" + appdir + "|"); The warning window that pops up shows me: dir: || What is going on here? Am I misunderstanding about how environment variables work in Ubuntu? This is with a C++/Qt App on Ubuntu 11.10 x86.

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  • Le Projet Hudson change de nom et devient Jenkins pour respecter les droits d'Oracle, sa migration vers GitHub devrait suivre

    Le Projet Hudson change de nom et devient Jenkins Pour respecter les droits d'Oracle, sa migration vers GitHub devrait suivre Mise à jour par Romaintaz du 12/01/11 Hudson est sans doute l'un des serveurs d'intégration continue les plus utilisés aujourd'hui, en tout cas dans l'éco-système Java. Hudson était un produit Sun. Avec le rachat de cette compagnie il y a un an par Oracle, Hudson est devenu de fait un produit Oracle. En fin d'année dernière, un grand débat - houleux - a agité la communauté autour de cet outil. Oracle ne souhaitait pas que ce projet soit hébergé sur GitHub (un service d'hébergement de projets basé sur le ge...

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  • Découverte d'une faille de sécurité critique dans iOS, une application malveillante se retrouve sur l'App Store

    Découverte d'une faille de sécurité critique dans iOS une application malveillante se retrouve sur l'App Store Charlie Miller, un ancien analyste de la NSA, reconnu pour avoir déjà trouvé plusieurs vulnérabilités dans les systèmes d'Apple, vient de révéler une nouvelle faille critique dans les terminaux iOS. La faille se situe au niveau du moteur JavaScript du navigateur Safari dans la politique de restriction de la signature de code, qui permet d'exécuter des commandes non autorisées dans un espace de la mémoire du dispositif. La vulnérabilité peut-être exploitée par des pirates pour exécuter du code distant, voler ou détruire les données des utilisateurs et envoy...

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  • How to hide/remove "exit, minimize, maximize" bar on top of the application when not maximized, showing only the application/program on the desktop

    - by bigbadbabybear
    I'm an on and off novice ubuntu user, last used 9.04 and installed 11.10 a week ago. What I want to happen, edit unity to suit how I use my computer: Copy the way xmonad (www.xmonad.org) shows its applications and that is that there is no "exit, minimize, maximize" bar on top of the application I've read a few things on how to configure unity using Ubuntu Tweak and MyUnity I want to eventually switch to xmonad but for now it is still too complicated for me even with all the docs & tutorialss it's still too complicated for me & I cannot yet let go of my mouse tl;dr? from this: to this Is this possible? And if it is possible, how?

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  • Writing a dynamic achievement system without hardcoding rules into the application

    - by imaginative
    I really enjoyed the solution provided here for groundwork on writing an achievement framework. The problem I have is I have game designers that would like to be able to insert achievements into a CMS at runtime. In a way, it sounds insane and complex to do this, but is it really? I think the concept of having to do a hard push of the application for every new achievement is cumbersome. I would love to be able to give our designers the capability to put together new achievements by entering them into a database. It shouldn't matter what tool I'm using, but for those interested, my backend is being written in JRuby (Ruby on top of the JVM). What are some possible ways of going about abstracting the logic in the aforementioned link even further so that rules can be interpreted at runtime?

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  • Oracle étend sa gamme de serveurs Netra avec 2 serveurs SPARC T3 pour répondre aux exigences des infrastructures de télécoms

    Oracle étend sa gamme de serveurs Netra avec deux serveurs SPARC T3 Pour répondre aux exigences croissantes des infrastructures de télécoms Au congrès international de la téléphonie mobile, Oracle vient de dévoiler Netra SPARC T3, la nouvelle génération de ses serveurs lames et racks adaptés aux exigences opérationnelles des opérateurs. Des serveurs conçus « pour fonctionner dans les conditions d'exploitation les plus extrêmes », proclame Oracle. Ces serveurs sont certifiés « NEBS Niveau 3 » et améliorent d'après Oracle les performances, la densité et l'efficacité énergétique. Le premier serveur « Netra SPARC T3-1 » s'appuie sur le processeur SPARC T3 (à 16 coeurs et 128 th...

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  • Saving mobile application data when no service?

    - by Abe Miessler
    Say I have a mobile application that allows users to enter information which is then uploaded to a central location. I had planned on building this using only HTML5 and javascript (non-native app), but I'm assuming if someone is in an area where there is no service they simply will not be able to use the app. As a work around would it be possible to write a native app that saves the information on the device and then uploads it whenever service returns? If so, is it possible to write a native app entirely in HTML5 and Javascript that does this?

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  • Want to become and WebLogic 12c expert? free WebLogic 12c partner bootcamps – new location: Madrid Spain

    - by JuergenKress
    We offer free 2 days hands-on WebLogic 12c workshops for Oracle partners who want to become WebLogic Specialize: Spain 18 - 19 September 2012 Oracle Ibérica For details please visit our registration page. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic 12c bootcamp,WebLogic training,education,WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • Cross-Platform Automated Mobile Application UI Testing

    - by thetaspark
    My dissertation is about developing a tool for testing mobile applications from the GUI. Primary device is Android, but it should support Blackberry or iOs etc. I found some frameworks using Google, e.g MonkeyTalk. I am not so sure, but what I want to develop might be a mini MonkeyTalk, with minimal functionality, focused on the GUI of the application(s) to be tested. My questions: What framework(s)? I am good with Java. Can I use the xUnit family for this, and how? What should I be reading/studying? Any suggestions, links for tutorials, documentations, howtos, etc., would be very helpful. Thanks in advance.

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  • In-Store Tracking Gets a Little Harder

    - by David Dorf
    Remember how Nordstrom was tracking shopper movements within their stores using the unique number, called a MAC, emitted by the WiFi radio in smartphones?  The phones didn't need to connect to the network, only have their WiFi enabled, as most people do by default.  They did this, presumably, to track shoppers' path to purchase and better understand traffic patterns.  Although there were signs explaining this at the entrances, people didn't like the notion of being tracked.  (Nevermind that there are cameras in the ceiling watching them.)  Nordstrom stopped the program. To address this concern the Future of Privacy, a Washington think tank, created Smart Store Privacy, a do-not-track service that allows consumers to register their MAC address in much the same way people register their phone numbers in the national do-not-call list.  A group of companies agreed to respect consumers' wishes and ignore smartphones listed in the database.  The database includes Bluetooth identifiers as well.  Of course you could simply turn your bluetooth and WiFi off when shopping as well. Most know that Apple prefers to use BLE beacons to contact and track smartphones within their stores.  This feature extends the typical online experience to also work in physical stores.  By identifying themselves, shoppers can expect a more tailored shopping experience much like what we've come to expect from Amazon's website, with product recommendations and offers that are (usually) relevant. But the upcoming release of iOS8 is purported to have a new feature that randomizes the WiFi MAC address of smartphones during the "probing" phase.  That is, before connecting to the WiFi network, a random MAC number is used so as to keep the smartphone's real MAC address secret.  Unless you actually connect to the store's WiFi, they won't recognize the MAC address. The details on this are still sketchy, but if the random MAC is consistent for a short period, retailers will still be able to track movements anonymously, but they won't recognize repeat visitors.  That may be sufficient for traffic analytics, but it will stymie target marketing.  In the case of marketing, using iBeacons with opt-in permission from consumers will be the way forward. There is always a battle between utility and privacy, so I expect many more changes in this area.  Incidentally, if you'd like to see where beacons are being used this site tracks them around the world.

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  • EBusiness Maintenace Wizard

    - by cwarticki
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Seriously folks, you'd be amazed by the power and functionality of this tool.  If you're an EBus customer, you must use the Maintenance Wizard.  I know customers that have logged 2000+ SRs doing EBus upgrades the hard way and others that have use the Maintenance Wizard and have performed production upgrades on 7 global instances with only a handful of SRs.  You decide which is better. Oh, btw......it's part of your Premier Support investment. No additional cost necessary. -Chris Warticki The Maintenance Wizard is an E-Business Suite upgrade tool that can guide you through the code line upgrade process from 11.5.10.2 to 12.1.3 with an 11gR2 database. Additionally, it includes maintenance features for most releases of E-Business Suite applications. The Tool: * Presents step-by-step upgrade and maintenance processes * Enables validation of each step, tracks the completion of the steps, and maintains a log and status * Is a multi-user tool that enables the System Administrator to give different users assignments based on any combination of category, product family or task * Automatically installs many required patches * Provides project management utilities to record the time taken for each task, completion status and project reporting For More Information: * Review Note 215527.1 for additional information on the Maintenance Wizard * See Note 430732.1 to download the new Patch Sincerely, Oracle Proactive Support Center

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  • Emacs24: emacsclient doesn't use global application menu

    - by codethief
    I noticed that Emacs24 makes use of Unity's global application menu. (I'm using Damien Cassou's Emacs24 snapshots.) However, it doesn't do that when emacs, emacsclient or emacsclient.emacs24 are run but just with emacs24. How can I fix that? (Is that a bug? If so, should I file a report in Emacs' or libappmenu's bugtracker?) [EDIT]: As far as I can see this could be related to https://bugs.launchpad.net/ubuntu/+source/appmenu-gtk/+bug/673302 .

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  • Are You Meeting Social Customer Service Expectations?

    - by Mike Stiles
    Whether it’s B2B or B2C, one sure path to repeat business is making sure your buyer has a memorably pleasant and successful customer service experience with you. If they get that kind of treatment consistently, that’s called a relationship. And those aren’t broken easily. Social customer service, driven by integrated SRM (social relationship management) technology, is the venue that can effectively connect customers not only to the brand, but to other customers. Positive experiences, once administered, don’t just rest with the recipient. They’re published in the form of public raves and peer-to-peer recommendation, a force far more actionable than push advertising. What’s more, your customers have come to expect access to you and satisfaction from you using social. An NM Incite study shows 83% of Twitter users and 71% of Facebook users expect to get an answer from brands the same day they post to them on their social assets. To make sure you’re responding, you’ve got to have a tech platform that’s set up to moderate and alert so you’ll know ASAP a customer needs help. The more integrated your social enterprise is, the faster you can not only respond, but respond with the answer they’re looking for, because your system is connected to the internal resources that can surface the answer or put wheels in motion to rectify the situation in the shortest amount of time possible. But if you go to the necessary lengths to make sure your customers feel valued and important, will they really reward you? The study says 71% of consumers who got quick and effective responses from companies they contacted via social were more likely to recommend the brand to their friends and followers. So yes, sweeping people off their feet pays big dividends in terms of word-of-mouth marketing. But you should be keenly aware of the reverse side of that coin. Give people a negative experience, either in real world or virtual customer service, and that message is highly likely to get amplified through social channels faster and louder. Only 36% of the NM Incite study’s respondents reported that their problems were solved quickly and effectively. 36%? That’s hardly an impressive number. It gets worse. 10% never got so much as a response - at all. Going back to the relationship analogy, companies that are this deep in the ditch where customer service is concerned are making their girl or boyfriends really easy for a competitor to steal. Given the technology tools and data available right now for having an intimate knowledge of the customer, what products they’ve purchased, likely problems with those products, effective resolutions to those problems, and follow-up communication to gauge satisfaction, there are fewer excuses than ever for making the lifeblood of your business feel like you couldn’t care less. @mikestiles

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  • How to configure Firefox to use Oracle Java in XUbuntu 12.04?

    - by Ivan
    It was ok in the past but something has broken some months ago and my bank client authentication Java applet stopped working. Now I have to reboot to Windows and use it from there. I have installed (and am using for different purposes) Oracle JDK (manually, from official Oracle distribution files) on XUbuntu but I think Firefox Java plugin still uses OpenJDK. How to set up and make sure Firefox to use a specific Oracle JDK?

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