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• Constituent Experience Counts In Public Sector

  - by Michael Seback

    Businesses and government organizations are operating in an era of the empowered customer where service  and communication channels are challenged every day.  Consumers in the private sector have high expectations from purchasing gifts online, reading reviews on social sites, and expecting the companies they do business with to know and reward them.   In the Public Sector, constituents also expect government organizations to provide consistent and timely service across agencies and touch points.  Examples include requesting critical city services, applying for social assistance or reviewing insurance plans for a health insurance exchange. If an individual does not receive the services they need at the right time and place, it can create a dire situation – involving housing, food or healthcare assistance. Government organizations need to deliver a fast, reliable and personalized experience to constituents. Look at a few recent statistics from a Government focused survey: How do you define good customer service? 70 % improved services, 48% shortest time to provide information, 44% shortest time to resolve complaints What are ways/opportunities to improve customer service? 69% increased collaboration across agencies and 41% increased customer service channels Are you using data collected to make informed decisionsto improve customer service efforts? 39% data collection is limited, not used to improve decision making Source: Re-Imagining Customer Service in Government, 2012 Click here to see the highlights.  Would you like to get started – read Eight Steps to great constituent experiences for government.

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• P-Commerce – What The Heck Is That?

  - by Michael Hylton

  We’ve heard of e-commerce, m-commerce (Mobile Commerce), and f-commerce (Facebook Commerce) but what is p-commerce?  It’s not truly a customer touchpoint or channel but the emphasis on personalization of the buying experience. Ask yourself how well do you know your customer?  Are you able to take what you know about them and apply it to their commerce activity with you and personalize the shopping experience? Much of this is dictated by have a complete 360 degree view of your customer, collecting data from your website, sales interactions, historical commerce purchases, call center activity, how they got to your website, etc. and applying it to their current commerce interaction.  Customers expect to have a similar interaction on your website as they would in your brick-and-mortar store, displaying the products and services that they might be interested in purchasing.

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• Don't miss Virtual Developer Day - All about ADF next week

  - by Shay Shmeltzer

  In case you haven't heard we are holding a free online virtual developer day next week - July 10th that you should attend - even if you think you already know ADF. First the registration link - http://bit.ly/fusiondev. While one of the tracks is aimed at developer who are relatively new to ADF - and cover ADF Faces, ADF Controller and a comparison of productivity with Forms and other tools - the two other tracks have great content on some topics that you might not be familiar with even if you already work with ADF. This include sessions about the upcoming ADF Mobile, The new ADF support in Eclipse and information about Application Life Cycle Management with ADF and JDeveloper. As well as sessions that will open your mind to the areas where ADF integrates with other Fusion Middleware Solutions such as ADF integration with BI, WebCenter and SOA. Most of the sessions are quite heavy on demos and you'll get a chance to interact with the presenters and ask questions during the live event. You should register even if you can't attend the live event - this way you'll get an email pointing you to the recorded sessions for on demand viewing. See you next week.

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• Facial Recognition for Retail

  - by David Dorf

  My son decided to do his science project on how the brain recognizes faces.  Faces are so complicated and important that the brain has a dedicated area for just that purpose.  During our research, we came across some emerging uses for facial recognition in the retail industry. If you believe the movies, recognizing faces as they walk by a camera is easy for computers but that's not the reality.  Huge investments are being made by the U.S. government in this area, with a focus on airport security.  Now, companies like Eye See are leveraging that research for marketing purposes.  They do things like track eyes while viewing newspaper ads to see which ads get more "eye time."  This can help marketers make better placement and color decisions. But what caught my eye (that was too easy) was their new mannequins that watch shoppers.  These mannequins, being tested at European retailers like Benetton, watch shoppers that walk by and identify their gender, race, and age.  This helps the retailer better understand the types of customers being attracted to the outfit on the mannequin.  Of course to be most accurate, the software has pictures of the employees so they can be filtered out.  Since the mannequins are closer to the shoppers and at eye-level, they are more accurate than traditional in-ceiling LP cameras. Marketing agency RedPepper is offering retailers the ability to recognize loyalty shoppers at their doors using Facedeal.  For customers that have opted into the program, when they enter the store their face is recognized and they are checked in.  Then, as a reward, they are sent an offer on their smartphone. It won't be long before retailers begin to listen to shoppers are they walk the aisles, then keywords can be collected and aggregated to give the retailer an idea of what people are saying about their stores and products.  Sentiment analysis based on what's said or even facial expressions can't be far off. Clearly retailers need to be cautions and respect customer privacy.  That's why these technologies are emerging slowly.  But since the next generation of shoppers are less concerned about privacy, I expect these technologies to appear sporadically in the next five years then go mainstream.  Time will tell.

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• OSCON: Java and a Nice Discount

  - by Tori Wieldt

  Now in its 14th year, OSCON, O'Reilly's annual open source conference, will once again be in Portland, OR on July 16-20, 2012.  Join the world’s open source pioneers, builders, and innovators at the Oregon Convention Center for five intense days to learn about open development, challenge your assumptions, and fire up your brain.With 200+ speakers, 18 tracks, hundreds of technologies, and over 3,000 hackers in attendance, it's a place to learn and network. You’ll find practical tutorials, inspirational keynotes, and a wealth of information on open source languages, platforms, and development. OSCON includes whole track devoted to Java & the JVM, and the list of speakers is impressive. OSCON is where the serious thinkers and doers—and their favorite technologies—converge. And when the day’s sessions are over, join people just like you for some serious fun. Thanks to Java Magazine (you have subscribed to Java Magazine, right? If not, get your free digital subscription now!), you can register for OSCON and save 20% with code JAVAMAG.

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• Trust

  - by mprove

  I sense traffic of this blog w/o a present reason. Hmm. What about this,  brief musings about trust: Each software, each website, each social platform, each community building effort is a matter of trust building. You make a social promise to continue the effort, and to care for the commitment of the users or community members. It is easy to offer more to your community. On the other hand, it is quite difficult or impossible to take something away, or to close down or end the product or community without disappointing someone. cheers,Matthias

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• New Whitepaper: Sales Cloud Business Object Cheatsheet

  - by Richard Bingham

  Ever tried coding groovy in Application Composer and found it hard to remember the API names for the standard objects and their fields? To help we have created this short set of ERD-like diagrams for the most regularly used Business Objects with along with their key attributes. As a handy PDF we hope this quick-reference guide will make this easier and save you some time. Please let us know in the comments below if this is useful or any enhancements you'd like us to add.

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• Cloud Infrastructure has a new standard

  - by macoracle

  I have been working for more than two years now in the DMTF working group tasked with creating a Cloud Management standard. That work has culminated in the release today of the Cloud Infrastructure Management Interface (CIMI) version 1.0 by the DMTF. CIMI is a single interface that a cloud consumer can use to manage their cloud infrastructure in multiple clouds. As CIMI is adopted by the cloud vendors, no more will you need to adapt client code to each of the proprietary interfaces from these multiple vendors. Unlike a de facto standard where typically one vendor has change control over the interface, and everyone else has to reverse engineer the inner workings of it, CIMI is a de jure standard that is under change control of a standards body. One reason the standard took two years to create is that we factored in use cases, requirements and contributed APIs from multiple vendors. These vendors have products shipping today and as a result CIMI has a strong foundation in real world experience. What does CIMI allow? CIMI is both a model for the resources (computing, storage networking) in the cloud as well as a RESTful protocol binding to HTTP. This means that to create a Machine (guest VM) for example, the client creates a “document” that represents the Machine resource and sends it to the server using HTTP. CIMI allows the resources to be encoded in either JavaScript Object Notation (JSON) or the eXentsible Markup Language (XML). CIMI provides a model for the resources that can be mapped to any existing cloud infrastructure offering on the market. There are some features in CIMI that may not be supported by every cloud, but CIMI also supports the discovery of which features are implemented. This means that you can still have a client that works across multiple clouds and is able to take full advantage of the features in each of them. Isn’t it too early for a standard? A key feature of a successful standard is that it allows for compatible extensions to occur within the core framework of the interface itself. CIMI’s feature discovery (through metadata) is used to convey to the client that additional features that may be vendor specific have been implemented. As multiple vendors implement such features, they become candidates to add the future versions of CIMI. Thus innovation can continue in the cloud space without being slowed down by a lowest common denominator type of specification. Since CIMI was developed in the open by dozens of stakeholders who are already implementing infrastructure clouds, I expect to CIMI being adopted by these same companies and others over the next year or two. Cloud Customers who can see the benefit of this standard should start to ask their cloud vendors to show a CIMI implementation in their roadmap.  For more information on CIMI and the DMTF's other cloud efforts, go to: http://dmtf.org/cloud

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• Questions Anyone?

  - by Kevin Smith

  I've been working with WebCenter Content for almost 9 years now and have a ton of topics rolling around my head that I'm sure would make excellent blog post once I find the time to write them up. Does anyone have any questions they would like answered? Like why does WCC do ...? How does this feature work? I can't seem to get this working? Post your question to the comments and if it is something on my list of topics I had planned on creating a blog post about I will move it to the top of the list.

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• Aberdeen 10/25 Webcast: Service Excellence and the Path to Business Transformation

  - by Charles Knapp

  The uncertain economy has had a sustained impact on service organizations and processes. The impact has contributed to new complexities - new customer engagement channels, enhanced user and customer expectations, rapidly evolving technologies, increased competition, and increased compliance and regulatory mandates. Yet many organizations have embraced these challenges by investing in and transforming customer service to evolve, differentiate, and thrive under current constraints. What is their secret? Transforming Support Centers into Profit Centers According to the recent Aberdeen research report, “Service Excellence and the Path to Business Transformation”, service is now viewed as a strategic profit center at nearly 70% of organizations. As customers demand improved service, in terms of speed, efficiency and reliability, an organization's success has become increasingly dependent on optimizing the customer ownership experience. Those service organizations focused on providing easy, consistent, and relevant interactions across the customer lifecycle, including service and support delivery, are experiencing higher levels of customer acquisition and retention and are achieving better revenue and margin growth rates.  Don't miss this opportunity to learn how to transform to provide the next generation of service offerings. Click here to register now for the webcast and download a complimentary copy of this informative new research paper.

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• A Virtual(Box) Christmas!

  - by Gilles Gravier

  Hello and merry Christmas everybody!Yes. This year, it's a v4.0 Xmas! VirtualBox just came out with a new major version release. Version 4.0 is available at : http://www.virtualbox.org/wiki/Downloads ... and of course, it's open source, and it's free. And I suggest (strongly) that you also download the free Extension Pack from the same page... Brings USB 2.0 emulation and more!I upgraded the version on my Solaris Express (get that from : http://www.oracle.com/solaris/index.html and follow the Download Solaris Express link on the right) laptop (pfexec pkgrm SUNWvbox and then pfexec pkgadd -d the .pkg in the compressed archive file, and install the extensions from the VBox GUI once it's launched). If you are on an old fashion OS without proper RBAC, replace pfexec by sudo. Which you can also do on Solaris if you really want to. :)I tell you, it's Christmas, for sure!Merry VBox!Gilles.

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• How to Hashtag (Without Being #Annoying)

  - by Mike Stiles

  The right tool in the wrong hands can be a dangerous thing. Giving a chimpanzee a chain saw would not be a pretty picture. And putting Twitter hashtags in the hands of social marketers who were never really sure how to use them can be equally unattractive. Boiled down, hashtags are for search and organization of tweets. A notch up from that, they can also be used as part of a marketing strategy. In terms of search, if you’re in the organic apple business, you want anyone who searches “organic” on Twitter to see your posts about your apples. It’s keyword tactics not unlike web site keyword search tactics. So get a clear idea of what keywords are relevant for your tweet. It’s reasonable to include #organic in your tweet. Is it fatal if you don’t hashtag the word? It depends on the person searching. If they search “organic,” your tweet’s going to come up even if you didn’t put the hashtag in front of it. If the searcher enters “#organic,” your tweet needs the hashtag. Err on the side of caution and hashtag it so it comes up no matter how the searcher enters it. You’ll also want to hashtag it for the second big reason people hashtag, organization. You can follow a hashtag. So can the rest of the Twitterverse. If you’re that into organic munchies, you can set up a stream populated only with tweets hashtagged #organic. If you’ve established a hashtag for your brand, like #nobugsprayapples, you (and everyone else) can watch what people are tweeting about your company. So what kind of hashtags should you include? They should be directly related to the core message of your tweet. Ancillary or very loosely-related hashtags = annoying. Hashtagging your brand makes sense. Hashtagging your core area of interest makes sense. Creating a specific event or campaign hashtag you want others to include and spread makes sense (the burden is on you to promote it and get it going). Hashtagging nearly every word in the tweet is highly annoying. Far and away, the majority of hashtagged words in such tweets have no relevance, are not terms that would be searched, and are not terms needed for categorization. It looks desperate and spammy. Two is fine. One is better. And it is possible to tweet with --gasp-- no hashtags! Make your hashtags as short as you can. In fact, if your brand’s name really is #nobugsprayapples, you’re burning up valuable, limited characters and risking the inability of others to retweet with added comments. Also try to narrow your topic hashtag down. You’ll find a lot of relevant users with #organic, but a lot of totally uninterested users with #food. Just as you can join online forums and gain credibility and a reputation by contributing regularly to that forum, you can follow hashtagged topics and gain the same kind of credibility in your area of expertise. Don’t just parachute in for the occasional marketing message. And if you’re constantly retweeting one particular person, stop it. It’s kissing up and it’s obvious. Which brings us to the king of hashtag annoyances, “hashjacking.” This is when you see what terms are hot and include them in your marketing tweet as a hashtag, even though it’s unrelated to your content. Justify it all you want, but #justinbieber has nothing to do with your organic apples. Equally annoying, piggybacking on a popular event’s hashtag to tweet something not connected to the event. You’re only fostering ill will and mistrust toward your account from the people you’ve tricked into seeing your tweet. Lastly, don’t @ mention people just to make sure they see your tweet. If the tweet’s not for them or about them, it’s spammy. What I haven’t covered is use of the hashtag for comedy’s sake. You’ll see this a lot and is a matter of personal taste. No one will search these hashtagged terms or need to categorize then, they’re just there for self-expression and laughs. Twitter is, after all, supposed to be fun.  What are some of your biggest Twitter pet peeves? #blogsovernow

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• Chart Filtering

  - by Tim Dexter

  Interesting question from a colleague this week. Can you add a filter to a chart to just show a specific set of data? In an RTF template, you need to do a little finagling in the chart definition. In an online template, a couple of clicks and you're done. RTF Build your chart as you would normally to include all the data to start with. Now flip to the Advanced tab to see the code behind the chart. Its not very pretty but with a little effort you can get it looking a little more friendly. Here's my chart showing employees and their salaries. <Graph depthAngle="50" depthRadius="8" seriesEffect="SE_AUTO_GRADIENT"> <LegendArea visible="true"/>  <Title text="Executive Department Only" visible="true" horizontalAlignment="CENTER"/>  <LocalGridData colCount="{count(.//G_2)}" rowCount="1">   <RowLabels>    <Label>SALARY</Label>   </RowLabels>   <ColLabels>    <xsl:for-each select=".//G_2">     <Label><xsl:value-of select="EMP_NAME"/></Label>    </xsl:for-each>   </ColLabels>   <DataValues>    <RowData>     <xsl:for-each select=".//G_2">      <Cell><xsl:value-of select="SALARY"/></Cell>     </xsl:for-each>    </RowData>   </DataValues>  </LocalGridData> </Graph> Note the emboldened text. Its currently grabbing all values in the G_2 level of the data. We can use an XPATH expression to filter the data to the set we want to see. In my case I want to only see the employees that are in the Executive department. My  data is structured thus:   <DATA_DS>     <G_1>         <DEPARTMENT_NAME>Accounting</DEPARTMENT_NAME>         <G_2>             <MANAGER>Higgins</MANAGER>             <EMPLOYEE_ID>206</EMPLOYEE_ID>             <HIRE_DATE>2002-06-07T00:00:00.000-04:00</HIRE_DATE>             <SALARY>8300</SALARY>             <JOB_TITLE>Public Accountant</JOB_TITLE>             <PARAS>11000</PARAS>             <EMP_NAME>William Gietz</EMP_NAME>         </G_2> So the XPATH expression Im going to use to limit the data to the Executive department would be .//G_2[../DEPARTMENT_NAME='Executive'] Note the ../ moves the parser up the XML tree to be able to test the DEPARTMENT_NAME value. I added this XPATH expression to the three instances that need it ColCount, ColLabels and RowData. Its simple enough to do. Testing your XPATH expression is easier to do using a table of data. Please note, as soon as you make changes to the chart code. Going back to the Builder tab, you'll find that everything is grayed out. I recommend you make all the changes you can via the chart dialog before updating the code. Online Template Implementing the filter is much simpler, there is a dialog box to help you out. Add you chart and fill out the various data points you want to show. then hit the Filter item in the ribbon above the chart. That will pop the filter dialog box where you can then add a filter to the chart.   You can add multiple filters if needed and of course you can use the Manage Filters button to re-open and edit the filters. Pretty straightforward stuff!

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• Reminder: WebLogic Global, Virtual Developer Day November 5

  - by jeckels

  Just a quick reminder about the FREE virtual developer day focused on WebLogic (and Coherence) coming on November 5th. This day, with content tailored for developers, will guide you through tooling updates and best practices around creating applications with WebLogic and Coherence as target platforms. We'll also explore advances in how you can manage your build, deploy and ongoing management processes to streamline your application's life cycle. And of course, we'll conclude with some hands-on labs that ensure this isn't all a bunch of made-up stuff - get your hands dirty in the code!November 5, 20139am PT/12pm ETREGISTER NOW We're offering two tracks for your attendance, though of course you're free to attend any session you wish. The first will be for pure developers with sessions around developing for WebLogic with HTML5, processing live events with Coherence, and looking at development tooling. The second is for developers who are involved in the building and management processes as part of the application life cycle. These sessions focus on using Maven for builds, using Chef and Puppet for configuration and more.We look forward to seeing you there - don't forget to invite a friend!

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• MySQL for Excel new features (1.2.0): Save and restore Edit sessions

  - by Javier Rivera

  Today we are going to talk about another new feature included in the latest MySQL for Excel release to date (1.2.0) which can be Installed directly from our MySQL Installer downloads page.Since the first release you were allowed to open a session to directly edit data from a MySQL table at Excel on a worksheet and see those changes reflected immediately on the database. You were also capable of opening multiple sessions to work with different tables at the same time (when they belong to the same schema). The problem was that if for any reason you were forced to close Excel or the Workbook you were working on, you had no way to save the state of those open sessions and to continue where you left off you needed to reopen them one by one. Well, that's no longer a problem since we are now introducing a new feature to save and restore active Edit sessions. All you need to do is in click the options button from the main MySQL for Excel panel:  And make sure the Edit Session Options (highlighted in yellow) are set correctly, specially that Restore saved Edit sessions is checked: Then just begin an Edit session like you would normally do, select the connection and schema on the main panel and then select table you want to edit data from and click over Edit MySQL Data. and just import the MySQL data into Excel:You can edit data like you always did with the previous version. To test the save and restore saved sessions functionality, first we need to save the workbook while at least one Edit session is opened and close the file.Then reopen the workbook. Depending on your version of Excel is where the next steps are going to differ:Excel 2013 extra step (first): In Excel 2013 you first need to open the workbook with saved edit sessions, then click the MySQL for Excel Icon on the the Data menu (notice how in this version, every time you open or create a new file the MySQL for Excel panel is closed in the new window). Please note that if you work on Excel 2013 with several workbooks with open edit sessions each at the same time, you'll need to repeat this step each time you open one of them: Following steps:  In Excel 2010 or previous, you just need to make sure the MySQL for Excel panel is already open at this point, if its not, please do the previous step specified above (Excel 2013 extra step). For Excel 2010 or older versions you will only need to do this previous step once.  When saved sessions are detected, you will be prompted what to do with those sessions, you can click Restore to continue working where you left off, click Discard to delete the saved sessions (All edit session information for this file will be deleted from your computer, so you will no longer be prompted the next time you open this same file) or click Nothing to continue without opening saved sessions (This will keep the saved edit sessions intact, to be prompted again about them the next time you open this workbook): And there you have it, now you will be able to save your Edit sessions, close your workbook or turn off your computer and you will still be able to reopen them in the future, to continue working right where you were. Today we talked about how you can save your active Edit sessions and restore them later, this is another feature included in the latest MySQL for Excel release (1.2.0). Please remember you can try this product and many others for free downloading the installer directly from our MySQL Installer downloads page.Happy editing !

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• OIM 11g - Multi Valued attribute reconciliation of a child form

  - by user604275

  This topic gives a brief description on how we can do reconciliation of a child form attribute which is also multi valued from a flat file . The format of the flat file is (an example): ManagementDomain1|Entitlement1|DIRECTORY SERVER,EMAIL ManagementDomain2|Entitlement2|EMAIL PROVIDER INSTANCE - UMS,EMAIL VERIFICATION In OIM there will be a parent form for fields Management domain and Entitlement.Reconciliation will assign Servers ( which are multi valued) to corresponding Management  Domain and Entitlement .In the flat file , multi valued fields are seperated by comma(,). In the design console, Create a form with 'Server Name' as a field and make it a child form . Open the corresponding Resource Object and add this field for reconcilitaion.While adding , choose 'Multivalued' check box. (please find attached screen shot on how to add it , Child Table.docx) Open process definiton and add child form fields for recociliation. Please click on the 'Create Reconcilitaion Profile' buttton on the resource object tab. The API methods used for child form reconciliation are : 1.           reconEventKey =   reconOpsIntf.createReconciliationEvent(resObjName, reconData,                                                            false); ·                                    ‘False’  here tells that we are creating the recon for a child table . 2.               2.       reconOpsIntf.providingAllMultiAttributeData(reconEventKey, RECON_FIELD_IN_RO, true);                RECON_FIELD_IN_RO is the field that we added in the Resource Object while adding for reconciliation, please refer the screen shot) 3.    reconOpsIntf.addDirectBulkMultiAttributeData(reconEventKey,RECON_FIELD_IN_RO, bulkChildDataMapList);                 bulkChildDataMapList  is coded as below :                 List<Map> bulkChildDataMapList = new ArrayList<Map>();                   for (int i = 0; i < stokens.length; i++) {                            Map<String, String> attributeMap = new HashMap<String, String>();                           String serverName = stokens[i].toUpperCase();                           attributeMap.put("Server Name", stokens[i]);                           bulkChildDataMapList.add(attributeMap);                         } 4                  4.       reconOpsIntf.finishReconciliationEvent(reconEventKey); 5.       reconOpsIntf.processReconciliationEvent(reconEventKey); Now, we have to register the plug-in, import metadata into MDS and then create a scheduled job to execute which will run the reconciliation.

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• Fusion Learning Center News

  - by Richard Lefebvre

  The Fusion Learning Center portal now includes more than 1,600 learning assets. With so many assets, we have re-organized this portal slightly by introducing a new References section in the right lower corner, where we are providing quick links to the key assets. Furthermore, we have introduced a new Release Readiness section in the left navigation. Currently this points to the latest release; Release 4. We will be updating this section to also include the ability to stripe the assets by release. More to come on this later! New Assets and Uplifted Content include: The CRM Family Foundation webinar is updated to reflect the latest content CRM has also created two new Sales Positioning webinars: Contracts Solution Pitch and PRM Solution Pitch The Fusion Apps FAQ is updated - the changes can be found in the change log

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• The 2012 JAX Innovation Awards

  - by Janice J. Heiss

  A new article, now up on otn/java, titled “The 2012 JAX Innovation Awards” reports on  important Java developments celebrated by the Awards, which were announced in July of 2012. The Awards, given by S&S Media Group, aim to, "Reward those technologies, companies, organizations and individuals that make outstanding contributions to Java." The Awards fall into three categories: Most Innovative Java Technology, Most Innovative Java Company, and Top Java Ambassador. In addition, a finalist who did not win an award receives a Special Jury prize, "in acknowledgement of their unique contribution and positive impact on the Java ecosystem."The winners were: JetBrains for Most Innovative Java Company; Adam Bien as Top Java Ambassador; Restructure 101, created by Headway Software, as Most Innovative Technology; and Charles Nutter, Special Jury award. Each winner received a $2,500 prize. The five finalists in each category were invited to attend the JAX Conference in San Francisco, California. This year's winners each received a $2,500 prize. JetBrains Fellow, Ann Oreshnikova, listed her favorite JetBrains innovations: * Nullability annotations and nullability checker* CamelCase navigation and completion* Continuous Integration in grid (on multiple agents), in TeamCity* IntelliJ Platform and its language support framework* MPS language workbench* Kotlin programming languageWhen asked what currently excites him about Java, Adam Bien, winner of the Java Ambassador Award, expressed enthusiasm over the increasing interest of smaller companies and startups for Java EE. “This is a very good sign,” he said. “Only a few years ago J2EE was mostly used by larger companies -- now it becomes interesting even for one-person shows. Enterprise Java events are also extremely popular. On the Java SE side, I'm really excited about Project Nashorn.”Special Jury Prize Winner, Charles Nutter of Red Hat, remarked that, “JRuby seems to have hit a tipping point this past year, moving from ‘just another Ruby implementation’ to ‘the best Ruby implementation for X,’ where X may be performance, scaling, big data, stability, reliability, security, and a number of other features important for today's applications. Check out the complete article here.

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• You may be tempted by IaaS, but you should PaaS on that or your database cloud journey will be a short one

  - by B R Clouse

  Before we examine Consolidation, the next step in the journey to cloud, let's take a short detour to address a critical choice you will face at the outset of your journey: whether to deploy your databases in virtual machines or not. A common misconception we've encountered is the belief that moving to cloud computing can be accomplished by simply hosting one's current operating environment as-is within virtual machines, and then stacking those VMs together in a consolidated environment.  This solution is often described as "Infrastructure as a Service" (IaaS) because the building block for deployments is a VM, which behaves like a full complement of infrastructure.  This approach is easy to understand and may feel like a good first step, but it won't take your databases very far in the journey to cloud computing.  In fact, if you follow the IaaS fork in the road, your journey will end quickly, without realizing the full benefits of cloud computing.  The better option to is to rationalize the deployment stack so that VMs are needed only for exceptional cases.  By settling on a standard operating system and patch level, you create an infrastructure that potentially all of your databases can share.  Now, the building block will be database instances or possibly schemas within databases.  These components are the platforms on which you will deploy workloads, hence this is known as "Platform as a Service" (PaaS). PaaS opens the door to higher degrees of consolidation than IaaS, because with PaaS you will not need to accommodate the footprint (operating system, hypervisor, processes, ...) that each VM brings with it.  You will also reduce your maintenance overheard if you move forward without the VMs and their O/Ses to patch and monitor.  So while IaaS simply shuffles complex and varied environments into VMs,  PaaS actually reduces complexity by rationalizing to the small possible set of components.  Now we're ready to look at the consolidation options that PaaS provides -- in our next blog posting.

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• AME : How to Diagnose Issues With the Default Approver List in Purchasing When Using Approvals Management

  - by Oracle_EBS

  Do you need help in understanding the concepts or how to setup the Approval Management Engine (AME) for requisition approvals? See the new diagnostic Note 1437183.1 'AME : How to Diagnose Issues With the Default Approver List in Purchasing When Using Approvals Management'. AME is designed to generate the approval list according to the conditions and rules you define in the setup. This troubleshooting guide will help you understand how AME builds the default approval list for Purchasing and help users find solutions for scenarios where the approval list fails to be generated. Follow along with the logical steps for troubleshooting.  The note first reviews how to generate the AME Setup report.   For example in the note we see a fragment of the setup report. Notice it has different sections for each one of the setup categories including attributes, conditions, rules, action types, approval groups etc.  How the default approval list is built in AME is then reviewed, followed by the logical steps for diagnosing issues.  The diagnostic steps include how to run the Test Workbench, as well as how to obtain valuable debug and exception information.  Then follow along using the steps to build a simple test case to sharpen your understanding.

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• Tax Deducted At Source (TDS) for India Localizations

  - by LuciaC

  Do you have questions about TDS (Tax deducted at source) for India Localizations or want to know the latest information about this functionality? See Doc ID 1546099.1 TDS Tax Deduction at Source for India - Master Troubleshooting Guide. The document includes sections with the following information: Documentation and Setup of Tax Deduction at Source – this section contains a presentation with the configuration steps for the TDS feature Resolving errors – this section contains recommended patches and documents with solutions for specific errors Frequently asked questions  – See also our new FAQ Doc ID 1549522.1 for frequently asked questions about TDS.

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• Best Party of 2011: Introducing Java 7

  - by Tori Wieldt

  As a member of the Java community, you played a critical role in building Java 7. You contributed great ideas for new features and new ways of working and collaborating to take the next step in development. And now, it’s time to celebrate with a global gathering of the Java community—online and live. See your ideas at work. Hear about everything Java 7 can do for you and how we’re moving Java forward together. Join us for celebrations in Redwood Shores, São Paulo, or London—as we unveil the latest innovations in Java 7. The three events will be joined with each other by satellite, and will be available as a webcast if you can't attend the live events. Learn from fellow developers around the globe who are getting the most out of the new features. Get overviews from the Java experts on Project Coin, the Fork/Join framework, the new file system API, improvements to the VM, and a panel discussion with Q & A. Thursday, July 07, 2011 Redwood Shores, United States: 9:00 a.m. PT - 1:30pm PT São Paulo, Brazil: 1:00 p.m BRT London, England: 5:00 p.m. BST Live Webcast: 9:00 a.m. PT - 1:30pm PT  Get more information about the July 7 events. You need to register for the live events or webcast. There will also be other celebrations at Java User Group (JUG) meetings for the next few months.Find your local JUG. Follow the conversation on Twitter: follow @Java and use #java7 Java is moving forward, let's party!

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• OBIA on Teradata - Part 4

  - by Mohan Ramanuja

  Monitoring Tools Name Action Teradata Manager (PMON) Check for down resources UNIX Check the /var/adm/streams log DBC.Software_Event_Log Check for hardware errors. Tunable ParametersFollowing parameters could be tuned for better performance Maximum Response Buffer Size (MAXRESPSIZE) Session Data Unit (SDU) Transport Date Unit (TDU) Related Links http://forums.teradata.com/forum http://www.info.teradata.com/Datawarehouse/eBrowseBy.cfm?page=TeradataDatabase http://www.teradataforum.com/ncr_pdf.htm http://www.teradata.com/blogs/ http://www.teradatamagazine.com/

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• How activity id affects calculations such as schedule % complete when using a baseline?

  - by Jeffrey McDaniel

  Fields such as schedule % complete, planned value costs, etc. that use a baseline to help determine the value depend on the activity id's to match between the baseline project and the current project. If the activity id is changed the link is broken. In the P6 power client there is an internal guid that allows you to change the activity id in either the baseline or current project and still have these values related. In the P6 Reporting Database the activity id is used as the joining characteristic between which activities are a match between a baseline project and a current project.

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• The Social Content Conundrum

  - by Mike Stiles

  Here’s the social content conundrum: people who are not entertainers are being asked to entertain. Despite a world of skilled MBAs, marketing savants, technological innovators, analysts, social strategists and consultants, every development in social for brands keeps boomeranging right back to the same unavoidable truth. Success hinges on having content creators who know how to entertain the target audience. You can’t make this all about business-processes. You can’t make this all about technology, though data is critical and helps inform content. This is about having human beings who know the audience, know what they’d love to see, and can create the magic that will draw and hold them. Since showing up in the News Feed is critical for exposition and engagement, and since social ads primarily serve to amplify content that’s performing well, I’m comfortable saying content creators are becoming exponentially recruited and valued. They will no longer be commodities. They’ll be your stars. Social has fundamentally changed the relationship between brand and consumer. No longer can the customer be told to sit down, shut up, and listen to our ads. It’s now all about what consumers are willing to watch or read. Their patience for subjecting themselves to material they aren’t interested in is waning. Therefore, brands must now be producers of entertainment and information content, not merely placers of ads within someone else’s content. Social has given you a huge stage, with an audience sitting out there waiting to see what you’re going to do. What are you putting on that stage? For most corporate environments, entertaining is alien. It’s risky and subjective. Most operate around two foundational principles: control and fear. To entertain and inform with branded content, some control has to go. You control the product. Past that, control is being transferred into the hands of the consumer. The “fear first” culture also has to yield. If you strive to never make waves, you will move absolutely nothing. Because most corporations don’t house entertainers, they must be found then trusted. They’re usually a little weird. The ideas they’ll bring may seem “out there.” But like any business professional, they’ve gone through the training and experiences that make them uniquely good at what they do, even if you don’t quite understand them. It’s okay. It’s what the audience thinks that matters. Get it right, and you’ll be generating one ambassador after another who’s proud to be identified with the brand and will regularly consume and share your content. Entertainment entities are able to shape our culture and succeed beyond their wildest dreams by being beholden to one thing…what the public likes and wants. When brands put the same emphasis on crowd-pleasing content, they too will enjoy brand fame the likes of which they’ve never seen. The stage is yours. Now get out there and go for that applause.

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