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• How do you reset the range of available ports that libvirt autoport can use?

  - by bcmcfc

  Libvirt is using its autoport setting to automatically allocate ports within a range starting at 5900. Example excerpt from an XML configuration for a VM: <graphics type='spice' port='6000' autoport='yes' listen='127.0.0.1' keymap='en-gb'> <listen type='address' address='127.0.0.1'/> </graphics> Currently, there are free ports at various points within the range 5900 to 5999. However, newly booted VMs are picking up ports from 6000 on. I need for it to reuse the available ports in the 59xx range. Is this possible? If so, how do I do this? The problem arose because VMs are being accessed via websockets, and it tried to use 6000 which is a reserved port for X11. A solution that explains how to blacklist ports from being picked up by autport would also be sufficient.

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• trouble connecting ups

  - by Jure1873

  I've got a riello UPS connected to my server through USB. The output from dmesg is: [1362998.520035] usb 2-2: new low speed USB device using uhci_hcd and address 7 [938715.763270] usb 2-2: configuration #1 chosen from 1 choice [1363008.726243] input: Ups Manufacturing RS232-USB converter as /class/input/input7 [1363008.749408] input: USB HID v1.00 Gamepad [Ups Manufacturing RS232-USB converter] on usb-0000:00:1d.0-2 Now the program for controlling the UPS is expecting me to input the device path (/dev/ttyUSB0), but it doesn't get created. What is /class/input/input7 and where is it? Do i have to install additional drivers?

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• Can a consumer wireless router act as both a wireless client and access point?

  - by glibdud

  I'm going to be moving in the future, and integrating my home network into that of my landlord. I wish to maintain an isolated network while using his internet connection, so I'm planning on cascading my router off of his (WAN-to-LAN type configuration). Unfortunately, it looks like it might not be feasible to run a wire between the two. Therefore, I'd like to send my WAN connection over WiFi to his router. At my disposal, I have a WRT54GL (running Shibby's Tomato mod), and I just bought an Asus RT-N66U (I can be flexible with the firmware). My first thought was to set up the WRT as a wireless bridge, then run a wire between that and the N66U's WAN port. I'm reasonably sure I could make that work, but can I eliminate the WRT from the equation altogether? Can the N66U connect to the landlord's WiFi as a client, effectively using that as the WAN port, while simultaneously providing wireless access to my devices on an altogether different WLAN?

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• Apache conf for high trafic CMS with backend users?

  - by Annan

  I'm in the situation where a website is going to have a high number of web users and a few backend webmasters. Webmasters will upload images (+other high mem tasks) and this bumps up the memory allocation of the httpd child processes to 100-150mb. In order to stop swapping I'm currently setting MaxClients in httpd.conf to 20. However this lowers maximum simultaneous requests. Will this be a problem when the website goes live? What is the best configuration? Info: Drupal 6, PHP 5, Apache 2.2 (Prefork atm) I'm thinking about Worker MPM, two apache instances or low MaxRequestsPerChild.

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• How can I get SLI working with 295.40?

  - by Steve

  I've been doing a lot of googling these last few hours and I'm not having much luck. Perhaps I don't know exactly what I am looking for. I just recently installed Ubuntu 12.04LTS x86_64. Looks beautiful! I have two GTX470's in SLI, and I am finally migrating my desktop over given the hopeful gaming support as of late. My laptop has been enjoying multiple distros of Ubuntu for a couple years now. However, new problems come with unexplored territory, here. At first, I only had one working monitor of my two. Over on nvidia-xconfig I fixed that, but the only solution that actually worked was twinview. Just recently I read here that twinview is not compatible with SLI. Sweet. When I try to tell it, oh hey, use a separate XScreen, configure it the way I want it, click save to configuration file, enter my password, then a sudo restart lightdm, it's broken. One screen blacks or whites out (Couldn't tell you the specific conditions for each, I'm dubious at this point,) and I get this huge error dialogue box upon login. Something about incompatible resolutions if I remember right. Though I am sure I set the resolutions for each screen correctly. Anyway, when I try to enable SLI (sudo nvidia-xconfig --sli=On) despite the fact it hates twinview, unity breaks. The sidebar is there, but only one screen works, the mouse is trapped running along the left edge of it, and the background of the sidebar is a solid blue. Anyway, this ended up being entirely too verbose, I'm sorry, but could anyone part some wisdom please? It would be appreciated!

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• esx 4 - c7000 - cisco 3020

  - by gdavid

  I have 4 blades with esx 4 installed in a HP c7000 enclosure. They have 6 cisco 3020 for hp switches in the backend. The plan was to use 2 switches for iSCSI traffic and the other 4 for data traffic. I am having a problem trunking the switches to our existing environment. The documentation i keep finding online has commands/features that are not available on the 3020 switch. Does anyone have this setup anywhere? I am looking to do Virtual Switch Tagging (VST) so i can control the machines vlan via the port groups. The only time any configuration worked for us was when our network team placed the command switchport native vlan x this setup only allowed vlan x to pass traffic and only when the port group was in vlan 0. Ideas? thanks for any help. -GD

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• Wireless keeps disabling or stays disconnected (Realtek RTL8191SEvB)

  - by jindrichm

  I have Realtek RTL8191SEvB wireless card on Ubuntu 10.10: $ lspci -v | grep Network 03:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8191SEvB Wireless LAN Controller (rev 10) When I load its driver, according to the Network Manager it sometimes blinks with a list of available networks but it keeps disabling itself or it stays disconnected. So, I can't connect to any wi-fi network (which results in frustration). The driver is loaded: $ lsmod Module Size Used by r8192se_pci 509932 0 Looks normal: $ sudo lshw -C network *-network description: Wireless interface product: RTL8191SEvB Wireless LAN Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:03:00.0 logical name: wlan0 version: 10 serial: 1c:65:9d:60:c7:7a width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=rtl819xSE driverversion=0019.1207.2010 firmware=63 latency=0 link=no multicast=yes wireless=802.11bgn resources: irq:17 ioport:2000(size=256) memory:f0500000-f0503fff Configured: $ sudo iwconfig wlan0 wlan0 802.11bgn Nickname:"rtl8191SEVA2" Mode:Managed Frequency=2.412 GHz Access Point: Not-Associated Bit Rate:130 Mb/s Retry:on RTS thr:off Fragment thr:off Encryption key:off Power Management:off Link Quality=10/100 Signal level=0 dBm Noise level=-100 dBm Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0 Tx excessive retries:0 Invalid misc:0 Missed beacon:0 Is not blocked: $ rfkill list all 0: tpacpi_bluetooth_sw: Bluetooth Soft blocked: no Hard blocked: yes However something's happening with it: $ dmesg [ 6485.948668] InitializeAdapter8190(): ==++==> Turn off RF for RfOffReason(1073741824) ---------- [ 6486.062666] rtl8192_SetWirelessMode(), wireless_mode:10, bEnableHT = 1 [ 6486.062671] InitializeAdapter8192SE(): Set MRC settings on as default!! [ 6486.062675] HW_VAR_MRC: Turn on 1T1R MRC! [ 6486.064091] ADDRCONF(NETDEV_UP): wlan0: link is not ready [ 6486.248761] rtl8192_SetWirelessMode(), wireless_mode:10, bEnableHT = 1 [ 6486.248771] InitializeAdapter8192SE(): Set MRC settings on as default!! [ 6486.248776] HW_VAR_MRC: Turn on 1T1R MRC! [ 6486.580083] GPIOChangeRF - HW Radio OFF [ 6486.610085] ============>sync_scan_hurryup out [ 6486.623814] ================>r8192_wx_set_scan(): hwradio off [ 6486.830484] =========>r8192_wx_set_essid():hw radio off,or Rf state is eRfOff, return So, does anyone know where the problem might be?

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• Overriding Apache auth directive

  - by Machine

  Hi! I'm trying to allow public access to a method that generates a WSDL-file for our API. The rest of the site is behind basic auth protection. Can you guys take a look at the following virtual-host configuration and see why the override does not take place? <VirtualHost *:80> ServerName xyz.mydomain.com DocumentRoot /var/www/dev/public <Directory /var/www/dev/public> Options Indexes FollowSymLinks MultiViews AllowOverride All Order allow,deny allow from all SetEnv APPLICATION_ENV testing </Directory> <Location /> AuthName "XYZ Development Server" AuthType Basic AuthUserFile /etc/apache2/xyz.passwd Require valid-user </Location> <Location /api/soap/wsdl> Satisfy Any allow from all </Location> </VirtualHost>

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• Grub2 won't detect Ubuntu 11.10 OS after reinstalling Win XP hal.dll.

  - by yoopian

  Hi I'm an Ubuntu newbie here. I've installed ubuntu 11.10 to dual boot on a single HDD. I did a manual partition and basically forgot all the on what sda my /boot partition is. My installation worked out just fine and I tried to install updates with it. After a while I when I wanted to boot to windows it showed that I was missing a "hal.dll" file. I've fixed this problem using the windows resource CD but then after booting up my PC it went straight to Windows XP. I've tried to manually reinstall Grub2 using a Live CD/USB and it worked but I think I have installed in on a different "sda#" (sda5 to be exact) because even though Grub2 loads when I boot my PC, only windows XP shows up as my OS and Ubuntu 11.10 is missing. Now, I've tried installing boot-repair to solve my problems using Live CD/USB. Boot-repair tells me that boot configuration was successful but then a basic grub interface shows up (the black one with a command line grub showing up. Now I can't even boot to Windows XP. Any help would be really appreciated. BTW here's the notes from boot repair that I was asked to save: http://paste.ubuntu.com/890228/ As you can see there are boot files on sda5 and sda7. I think that's the core problem that I have right now. Thanks in advance!

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• Bind9 forwarding zone not working

  - by JMW

  i've setup a forwarding zone on a RHEL6 Bind server like this: zone "office.local" IN { type forward; forward only; forwarders { 192.168.0.2; 192.168.0.3; }; }; when i try to query using dig @127.0.0.1 monitorsms.office.local i see the following message in the syslog: client 127.0.0.1#39376: query: monitorsms.office.local IN A + (127.0.0.1) validating @0x7ff7640357d0: monitorsms.office.local A: bad cache hit (monitorsms.office.local/DS) google tells me, that there is an issue with DNSSEC, but both servers do not have DNSSEC configured and thus do not send any DNSSEC records. What's wrong with my configuration?

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• Using PVLANs with normal VLANs in a trunked environment

  - by user974896

  Assume a trunked environment with two switches, S1 and S2. The swtiches are connected with a trunk port designed to pass VLAN 26. What would happen if VLAN 26 on S2 is configured as a private-vlan with the default gateway and DHCP server and default gateway as promisc ports. What if S1's VLAN 26 is configured as a standard VLAN. Would the hosts on S1 be able to communicate with the promisc ports on S2? Would they be able to communicate with the hosts on S2? To further complicate things what if the DHCP server were to reside on S1 and I wanted S2 to have private VLANS with promisc ports as the gateway and DHCP server while still leaving S1 in a standard vlan configuration.

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• Configuring php with apache

  - by R11

  I managed to thoroughly confuse myself with php configuration in my apache install (on a mac). I am trying to get xdebug to work in eclipse and noticed that there are two different installs of php on my machine. The one (v5.4.5) in the apache install directory /opt/local/apache2/ and another one (v5.3) in the default system directory /usr/bin. My questions are: The php in the apache install directory was installed by me from source. But it does not have a php.ini file, instead it has PEAR.conf and other bunch of conf files. What are they and did I install something wrong? Can I compile apache with php support and have it use the php from the system directory right? How do I know which php its using? httpd -M is the only command i can see. Can I force apache to use a different php?

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• Login takes very long, annoying repaints once a minute when logged in: How to troubleshoot?

  - by user946850

  I am suffering from a strange problem with my Gnome Shell in Ubuntu 12.10. The login takes very long ( 30 sec), with a blank screen. In Google Chrome and Thunderbird (and perhaps in other applications), the main window freezes and is repainted in periodic intervals of less than one minute. The freeze takes several seconds, and it seems that font and appearance of, e.g., tabs and buttons briefly changes. Attempting to enable the second monitor show an error message related to XRANDR. Everything seems to have started three days ago, after I had to force-shutdown the machine while it was hibernating due to low power. (It was hibernating for quite a while and didn't want to stop.) Silly me. I have tried the following measures, with no avail: Checked all package file md5 hashes using debsums Reinstalled all packages using a variant of dpkg --get-selection \* | xargs apt-get install -reinstall Temporarily moved configuration directories such as .gconf, .config and .gnome2 to another location Created a new user account When I choose "Ubuntu" during login, the problems disappear. I am sort of frustrated that reinstalling all packages didn't fix the issue. How to troubleshoot this Gnome Shell (?) problem, short of reinstalling the system? (Or did anyone see this kind of behavior on their machine?)

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• Error from DNS validation service: RFC821 4.3

  - by ferdi

  So I've managed to setup bind9 and a mail server, but it seems there is something wrong. I don't quite under stand this error: The configuration of your mail servers and your DNS are not ok! The report of the test is: mail.domain.com. - mail.domain.com - 208.xxx.xxx.xxx - lisa.domain.com Spam recognition software and RFC821 4.3 (also RFC2821 4.3.1) state that the hostname given in the SMTP greeting MUST have an A record pointing back to the same server. Can anyone explain this to me in a bit more detail, and maybe point me in a direction to solve this?

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• How *NAT* was Implemented in Home Based Routers ? [closed]

  - by Sumit Arora

  Different Types of Home-Based Routers Exist, and those routers provide NAT Feature as well e.g; and most of them are Port Restricted. Q-1 : What kind of Base Softwares Manufactures use to develop NAT Functionality ? Q-2 : Is that Technology Proprietary ? Or some Open-Source used to develop that e.g; Firehol ? Q-3 : I am looking for a software which works exactly like a NAT,and by doing very basic configuration it should work either Symmetric NAT, Port Restricted NAT or Address Restricted NAT ? So that I can test some of my Network Application which are dependent on NAT via this way on same PC ? e.g; I can test my developed ICE Algorithms

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• Project Server 2010 site creation - the database connection string is not available

  - by Brandon Montgomery

  I am trying to get Project Server 2010 up and running on a Win Server 2008 box. I've got Sharepoint 2010 installed and Project Server 2010 installed. I open SharePoint Central Administration, then I go to Manage Service Applications Project Server Service Application. It looks like there is a site under the "Sharepoint - 80" section, but the Status says "Failed - see the Application event Log". When I click on the site and select "Retry" I get the same thing. In the event viewer, I see an error with SharePoint Foundation Search as the Source - it reads: Could not create a database session. Context: Application '276504a6-93b1-4c1f-a900-fd6ed9d5c117' Details: The database connection string is not available. (0xc0041228) How can I fix this? Is there some configuration I missed?

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• is my xml cached by IIS7?

  - by user22817

  Hi guys, I have a flashplayer on my website. Behind it, there is an xml file which keeps the configuration of the products shown on that flashplayer. I do not understand why, if i modify something in the xml config file, the flash player is not updated at that moment, but after hours... Do you know why? I have not defined any rule for output caching in IIS7 so there is probably something default? Of course, i've tried Ctrl+f5 but does not work. Thanks.

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• Two domains hosted on the same server with different root folder shows up the same homepage

  - by emaillenin

  I have hosted two domains from GoDaddy at Linode VPS. They are mobiletoast.com and lesseltechnologies.com Thought the latter site has a separate index folder, whenever I navigate to it, I get the homepage of mobiletoast.com The strange thing is, I see the expected page (It works), when I open the site from my mobile phone. But when I open the site from my PC (any browser, without any cache, hard refresh), I get the homepage of mobiletoast.com The Linode support team says, they see the correct "It works" page. But I am not able to see that page. This is the output of the command apache2ctl -S root@li339-83:~# apache2ctl -S VirtualHost configuration: wildcard NameVirtualHosts and _default_ servers: *:80 is a NameVirtualHost default server mobiletoast.com (/etc/apache2/sites-enabled/000-default:1) port 80 namevhost mobiletoast.com (/etc/apache2/sites-enabled/000-default:1) port 80 namevhost blog.mobiletoast.com (/etc/apache2/sites-enabled/blog.mobiletoast.com:1) port 80 namevhost lesseltechnologies.com (/etc/apache2/sites-enabled/lesseltechnologies.com:1) port 80 namevhost mobiletoast.com (/etc/apache2/sites-enabled/mobiletoast.com:1) Syntax OK

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• In Varnish, is it normal for the number of freed bytes to be 60% of those allocated?

  - by user331397

  I have an installation of Varnish 3.02 on an Amazon EC2 Medium Linux instance in front of two relatively low-traffic websites. After an uptime of 2 hours, there are 3400 objects in the cache. Using varnishstat, I checked the variables SMA.s0.c_bytes and SMA.s0.c_freed, which I assume correspond to the total number of bytes allocated since startup and the number freed, respectively. No objects should have had time to expire during these two hours, but still about 60% of the memory allocated since startup (330MB out of 560MB) has already been freed. Do you know if this is normal? If not, do you know what kind of configuration could be wrong?

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• Displaying Datamatrix in application error screen

  - by DaveNay

  Quite often we will get a report from a user in the field saying there was an error in our application. Frequently this leads to the typical round of "What was the error?" "I don't know, it was just an error." We of course log these faults to the log files, and we can even enable detailed debug logs, but this involves the end user changing a setting in the configuration file and then finding the correct files and then emailing them to us. As I'm sure you can all imagine, there are plenty of pitfalls and alligators in this methodology. Recently a couple of people have used their cell phone to email me a "screen capture" of the fault, and while this helps, we still have to scrutinize the image to find the exact fault, and if enabled, the stack trace. So this evening, I had the brilliant idea (IMHO) to encode the fault into a Datamatrix barcode image and then encourage users to send me a picture from their cell phone. I can then decode the datamatrix and get a parse-able error message! Our core technology is machine vision, so the decoding of the datamatrix image would be trivial, I just need to find a method of generating the actual image to display in the fault handler. Thoughts?

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• What can impact the throughput rate at tcp or Os level?

  - by Jimm

  I am facing a problem, where running the same application on different servers, yields unexpected performance results. For example, running the application on a particular faster server (faster cpu, more memory), with no load, yields slower performance than running on a less powerful server on the same network. I am suspecting that either OS or TCP is causing the slowness on the faster server. I cannot use IPerf , unless i modify it, because the "performance" in my application is defined as Component A sends a message to Component B. Component B sends an ACK to component A and ONLY then Component A would send the next message. So it is different from what IPerf does, which to my knowledge, simply tries to push as many messages as possible. Is there a tool that can look at OS and TCP configuration and suggest the cause of slowness?

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• OpenVPN (HideMyAss) client on Ubuntu: Route only HTTP traffic

  - by Andersmith

  I want to use HideMyAss VPN (hidemyass.com) on Ubuntu Linux to route only HTTP (ports 80 & 443) traffic to the HideMyAss VPN server, and leave all the other traffic (MySQL, SSH, etc.) alone. I'm running Ubuntu on AWS EC2 instances. The problem is that when I try and run the default HMA script, I suddenly can't SSH into the Ubuntu instance anymore and have to reboot it from the AWS console. I suspect the Ubuntu instance will also have trouble connecting to the RDS MySQL database, but haven't confirmed it. HMA uses OpenVPN like this: sudo openvpn client.cfg The client configuration file (client.cfg) looks like this: ############################################## # Sample client-side OpenVPN 2.0 config file # # for connecting to multi-client server. # # # # This configuration can be used by multiple # # clients, however each client should have # # its own cert and key files. # # # # On Windows, you might want to rename this # # file so it has a .ovpn extension # ############################################## # Specify that we are a client and that we # will be pulling certain config file directives # from the server. client auth-user-pass #management-query-passwords #management-hold # Disable management port for debugging port issues #management 127.0.0.1 13010 ping 5 ping-exit 30 # Use the same setting as you are using on # the server. # On most systems, the VPN will not function # unless you partially or fully disable # the firewall for the TUN/TAP interface. #;dev tap dev tun # Windows needs the TAP-Win32 adapter name # from the Network Connections panel # if you have more than one. On XP SP2, # you may need to disable the firewall # for the TAP adapter. ;dev-node MyTap # Are we connecting to a TCP or # UDP server? Use the same setting as # on the server. proto tcp ;proto udp # The hostname/IP and port of the server. # You can have multiple remote entries # to load balance between the servers. # All VPN Servers are added at the very end ;remote my-server-2 1194 # Choose a random host from the remote # list for load-balancing. Otherwise # try hosts in the order specified. # We order the hosts according to number of connections. # So no need to randomize the list # remote-random # Keep trying indefinitely to resolve the # host name of the OpenVPN server. Very useful # on machines which are not permanently connected # to the internet such as laptops. resolv-retry infinite # Most clients don't need to bind to # a specific local port number. nobind # Downgrade privileges after initialization (non-Windows only) ;user nobody ;group nobody # Try to preserve some state across restarts. persist-key persist-tun # If you are connecting through an # HTTP proxy to reach the actual OpenVPN # server, put the proxy server/IP and # port number here. See the man page # if your proxy server requires # authentication. ;http-proxy-retry # retry on connection failures ;http-proxy [proxy server] [proxy port #] # Wireless networks often produce a lot # of duplicate packets. Set this flag # to silence duplicate packet warnings. ;mute-replay-warnings # SSL/TLS parms. # See the server config file for more # description. It's best to use # a separate .crt/.key file pair # for each client. A single ca # file can be used for all clients. ca ./keys/ca.crt cert ./keys/hmauser.crt key ./keys/hmauser.key # Verify server certificate by checking # that the certicate has the nsCertType # field set to "server". This is an # important precaution to protect against # a potential attack discussed here: # http://openvpn.net/howto.html#mitm # # To use this feature, you will need to generate # your server certificates with the nsCertType # field set to "server". The build-key-server # script in the easy-rsa folder will do this. ;ns-cert-type server # If a tls-auth key is used on the server # then every client must also have the key. ;tls-auth ta.key 1 # Select a cryptographic cipher. # If the cipher option is used on the server # then you must also specify it here. ;cipher x # Enable compression on the VPN link. # Don't enable this unless it is also # enabled in the server config file. #comp-lzo # Set log file verbosity. verb 3 # Silence repeating messages ;mute 20 # Detect proxy auto matically #auto-proxy # Need this for Vista connection issue route-metric 1 # Get rid of the cached password warning #auth-nocache #show-net-up #dhcp-renew #dhcp-release #route-delay 0 120 # added to prevent MITM attack ns-cert-type server # # Remote servers added dynamically by the master server # DO NOT CHANGE below this line # remote-random remote 173.242.116.200 443 # 0 remote 38.121.77.74 443 # 0 # etc... remote 67.23.177.5 443 # 0 remote 46.19.136.130 443 # 0 remote 173.254.207.2 443 # 0 # END

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• Ubuntu Server 12.04 as a router. Problem with DNS?? Or Routing table?

  - by Lorenzo

  I have a virtualbox lab made up of 4 Windows 2008 R2 servers (DC/DNS,SQL,SHAREPOINT, EXCHANGE) that are configured with static ip addresses with NIC's attached to Internal network. Everything works. I had the requirement to execute some tests that also access external services available on the internet. To keep things clean and similar to the production environment I have installed another VM, with Ubuntu Server 12.04 64 bit and configured (I hope) to work as a router like described on this post. This VM has two network interfaces: first is Bridged with the host and is used as a WAN connection and the other one attached in the Internal Network with its own static IP address on the internal network subnet. But actually the Windows servers does not connect to the internet while the unix one connects. I did a route command. this is the result: Kernel IP Routing table Destination Gateway Genmask Flags Metric Ref Use Iface default 10.69.121.1 0.0.0.0 UG 100 0 0 eth0 10.69.121.0 * 255.255.255.0 U 0 0 0 eth0 192.168.83.0 * 255.255.255.0 U 0 0 0 eth1 Can somebody help me with this configuration? :) Thanks! Addendum: I forgot to mention that one of the windows server hosts a DNS service for which I should maybe configure a forwarding server but I do not exactly know which server to forward on... :(

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• What is the value/cost of enabling "spread spectrum clocking" on my hard drives?

  - by Stu Thompson

  I'm building up a biggish NAS box (10x WD RE4 2TB SATA RAID10) and ran into some problems. During the course of my research, debugging, investigations, etc, I discovered a jumper on the physical drives labeled "spread spectrum clocking". After some googling about this on teh internets, it seems to be a feature that some suggest (without reference or explanation) enabling in 'a storage configuration' that makes the drive less sussesptable to EMI. But why? I've got three core questions: Why is this feature not enabled by default? What are the actual benefits? Are there any costs?

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• Displaying Datamatrix in application error screen

  - by DaveNay

  Quite often we will get a report from a user in the field saying there was an error in our application. Frequently this leads to the typical round of "What was the error?" "I don't know, it was just an error." We of course log these faults to the log files, and we can even enable detailed debug logs, but this involves the end user changing a setting in the configuration file and then finding the correct files and then emailing them to us. As I'm sure you can all imagine, there are plenty of pitfalls and alligators in this methodology. Recently a couple of people have used their cell phone to email me a "screen capture" of the fault, and while this helps, we still have to scrutinize the image to find the exact fault, and if enabled, the stack trace. So this evening, I had the brilliant idea (IMHO) to encode the fault into a Datamatrix barcode image and then encourage users to send me a picture from their cell phone. I can then decode the datamatrix and get a parse-able error message! Our core technology is machine vision, so the decoding of the datamatrix image would be trivial, I just need to find a method of generating the actual image to display in the fault handler. Thoughts?

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