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  • Java Web Application

    - by Mark R
    I am interested in creating a simple web application that will take in user input, convert it to an XML file and send the file to a database. Coding wise I feel I am okay, it is just the general setup and what implementation to use I am a bit unsure of. At the moment I have a JSP page containing a form, the user fills out the form and on submit a get method is sent to a servlet, in the servlet doGet() method the servlet is instantiating a java object and passing it the user inputted data. The java object then writes that data to an XML file and sends it to the database via REST. All I would be interested to know is if this the standard/optimal way of creating such a web application. Any and all feedback is appreciated. Thanks

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  • Web Self Service installation on Windows

    - by Rajesh Sharma
    Web Self Service (WSS) installation on windows is pretty straight forward but you might face some issues if deployed under tomcat. Here's a step-by-step guide to install Oracle Utilities Web Self Service on windows.   Below installation steps are done on: Oracle Utilities Framework version 2.2.0 Oracle Utilities Application - Customer Care & Billing version 2.2.0 Application server - Apache Tomcat 6.0.13 on default port 6500 Other settings include: SPLBASE = C:\spl\CCBDEMO22 SPLENVIRON = CCBV22 SPLWAS = TCAT   Follow these steps for a Web Self Service installation on windows: Download Web Self Service application from edelivery.   Copy the delivery file Release-SelfService-V2.2.0.zip from the Oracle Utilities Customer Care and Billing version 2.2.0 Web Self Service folder on the installation media to a directory on your Windows box where you would like to install the application, in our case it's a temporary folder C:\wss_temp.   Setup application environment, execute splenviron.cmd -e <ENVIRON_NAME>   Create base folder for Self Service application named SelfService under %SPLEBASE%\splapp\applications   Install Oracle Utilities Web Self Service   C:\wss_temp\Release-SelfService-V2.2.0>install.cmd -d %SPLEBASE%\splapp\applications\SelfService   Web Self Service installation menu. Populate environment values for each item.   ******************************************************** Pick your installation options: ******************************************************** 1. Destination directory name for installation.             | C:\spl\CCBDEMO22\splapp\applications\SelfService 2. Web Server Host.                                         | CCBV22 3. Web Server Port Number.                                  | 6500 4. Mail SMTP Host.                                          | CCBV22 5. Top Product Installation directory.                      | C:\spl\CCBDEMO22 6.     Web Application Server Type.                         | TCAT 7.     When OAS: SPLWeb OC4J instance name is required.     | OC4J1 8.     When WAS: SPLWeb server instance name is required.   | server1   P. Process the installation. Each item in the above list should be configured for a successful installation. Choose option to configure or (P) to process the installation:  P   Option 7 and Option 8 can be ignored for TCAT.   Above step installs SelfService.war file in the destination directory. We need to explode this war file. Change directory to the installation destination folder, and   C:\spl\CCBDEMO22\splapp\applications\SelfService>jar -xf SelfService.war   Review SelfServiceConfig.properties and CMSelfServiceConfig.properties. Change any properties value within the file specific to your installation/site. Generally default settings apply, for this exercise assumes that WEB user already exists in your application database.   For more information on property file customization, refer to Oracle Utilities Web Self Service Configuration section in Customer Care & Billing Installation Guide.   Add context entry in server.xml located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   ... <!-- SPL Context -->           <Context path="" docBase="C:/spl/CCBDEMO22/splapp/applications/root" debug="0" privileged="true"/>           <Context path="/appViewer" docBase="C:/spl/CCBDEMO22/splapp/applications/appViewer" debug="0" privileged="true"/>           <Context path="/help" docBase="C:/spl/CCBDEMO22/splapp/applications/help" debug="0" privileged="true"/>           <Context path="/XAIApp" docBase="C:/spl/CCBDEMO22/splapp/applications/XAIApp" debug="0" privileged="true"/>           <Context path="/SelfService" docBase="C:/spl/CCBDEMO22/splapp/applications/SelfService" debug="0" privileged="true"/> ...   Add User in tomcat-users.xml file located under tomcat-base folder C:\spl\CCBDEMO22\product\tomcatBase\conf   <user username="WEB" password="selfservice" roles="cisusers"/>   Note the password is "selfservice", this is the default password set within the SelfServiceConfig.properties file with base64 encoding.   Restart the application (spl.cmd stop | start)   12.  Although Apache Tomcat version 6.0.13 does not come with the admin pack, you can verify whether SelfService application is loaded and running, go to following URL http://server:port/manager/list, in our case it'll be http://ccbv22:6500/manager/list Following output will be displayed   OK - Listed applications for virtual host localhost /admin:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/ROOT/admin /XAIApp:running:0:C:/spl/CCBDEMO22/splapp/applications/XAIApp /host-manager:running:0:C:/tomcat/apache-tomcat-6.0.13/webapps/host-manager /SelfService:running:0:C:/spl/CCBDEMO22/splapp/applications/SelfService /appViewer:running:0:C:/spl/CCBDEMO22/splapp/applications/appViewer /manager:running:1:C:/tomcat/apache-tomcat-6.0.13/webapps/manager /help:running:0:C:/spl/CCBDEMO22/splapp/applications/help /:running:0:C:/spl/CCBDEMO22/splapp/applications/root   Also ensure that the XAIApp is running.   Run Oracle Utilities Web Self Service application http://server:port/SelfService in our case it'll be  http://ccbv22:6500/SelfService   Still doesn't work? And you get '503 HTTP response' at the time of customer registration?     This is because XAI service is still unavailable. There is initialize.waittime set for a default value of 90 seconds for the XAI Application to come up.   Remember WSS uses XAI to perform actions/validations on the CC&B database.  

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  • How to create a new WCF/MVC/jQuery application from scratch

    - by pjohnson
    As a corporate developer by trade, I don't get much opportunity to create from-the-ground-up web sites; usually it's tweaks, fixes, and new functionality to existing sites. And with hobby sites, I often don't find the challenges I run into with enterprise systems; usually it's starting from Visual Studio's boilerplate project and adding whatever functionality I want to play around with, rarely deploying outside my own machine. So my experience creating a new enterprise-level site was a bit dated, and the technologies to do so have come a long way, and are much more ready to go out of the box. My intention with this post isn't so much to provide any groundbreaking insights, but to just tie together a lot of information in one place to make it easy to create a new site from scratch. Architecture One site I created earlier this year had an MVC 3 front end and a WCF 4-driven service layer. Using Visual Studio 2010, these project types are easy enough to add to a new solution. I created a third Class Library project to store common functionality the front end and services layers both needed to access, for example, the DataContract classes that the front end uses to call services in the service layer. By keeping DataContract classes in a separate project, I avoided the need for the front end to have an assembly/project reference directly to the services code, a bit cleaner and more flexible of an SOA implementation. Consuming the service Even by this point, VS has given you a lot. You have a working web site and a working service, neither of which do much but are great starting points. To wire up the front end and the services, I needed to create proxy classes and WCF client configuration information. I decided to use the SvcUtil.exe utility provided as part of the Windows SDK, which you should have installed if you installed VS. VS also provides an Add Service Reference command since the .NET 1.x ASMX days, which I've never really liked; it creates several .cs/.disco/etc. files, some of which contained hardcoded URL's, adding duplicate files (*1.cs, *2.cs, etc.) without doing a good job of cleaning up after itself. I've found SvcUtil much cleaner, as it outputs one C# file (containing several proxy classes) and a config file with settings, and it's easier to use to regenerate the proxy classes when the service changes, and to then maintain all your configuration in one place (your Web.config, instead of the Service Reference files). I provided it a reference to a copy of my common assembly so it doesn't try to recreate the data contract classes, had it use the type List<T> for collections, and modified the output files' names and .NET namespace, ending up with a command like: svcutil.exe /l:cs /o:MyService.cs /config:MyService.config /r:MySite.Common.dll /ct:System.Collections.Generic.List`1 /n:*,MySite.Web.ServiceProxies http://localhost:59999/MyService.svc I took the generated MyService.cs file and drop it in the web project, under a ServiceProxies folder, matching the namespace and keeping it separate from classes I coded manually. Integrating the config file took a little more work, but only needed to be done once as these settings didn't often change. A great thing Microsoft improved with WCF 4 is configuration; namely, you can use all the default settings and not have to specify them explicitly in your config file. Unfortunately, SvcUtil doesn't generate its config file this way. If you just copy & paste MyService.config's contents into your front end's Web.config, you'll copy a lot of settings you don't need, plus this will get unwieldy if you add more services in the future, each with its own custom binding. Really, as the only mandatory settings are the endpoint's ABC's (address, binding, and contract) you can get away with just this: <system.serviceModel>  <client>    <endpoint address="http://localhost:59999/MyService.svc" binding="wsHttpBinding" contract="MySite.Web.ServiceProxies.IMyService" />  </client></system.serviceModel> By default, the services project uses basicHttpBinding. As you can see, I switched it to wsHttpBinding, a more modern standard. Using something like netTcpBinding would probably be faster and more efficient since the client & service are both written in .NET, but it requires additional server setup and open ports, whereas switching to wsHttpBinding is much simpler. From an MVC controller action method, I instantiated the client, and invoked the method for my operation. As with any object that implements IDisposable, I wrapped it in C#'s using() statement, a tidy construct that ensures Dispose gets called no matter what, even if an exception occurs. Unfortunately there are problems with that, as WCF's ClientBase<TChannel> class doesn't implement Dispose according to Microsoft's own usage guidelines. I took an approach similar to Technology Toolbox's fix, except using partial classes instead of a wrapper class to extend the SvcUtil-generated proxy, making the fix more seamless from the controller's perspective, and theoretically, less code I have to change if and when Microsoft fixes this behavior. User interface The MVC 3 project template includes jQuery and some other common JavaScript libraries by default. I updated the ones I used to the latest versions using NuGet, available in VS via the Tools > Library Package Manager > Manage NuGet Packages for Solution... > Updates. I also used this dialog to remove packages I wasn't using. Given that it's smart enough to know the difference between the .js and .min.js files, I was hoping it would be smart enough to know which to include during build and publish operations, but this doesn't seem to be the case. I ended up using Cassette to perform the minification and bundling of my JavaScript and CSS files; ASP.NET 4.5 includes this functionality out of the box. The web client to web server link via jQuery was easy enough. In my JavaScript function, unobtrusively wired up to a button's click event, I called $.ajax, corresponding to an action method that returns a JsonResult, accomplished by passing my model class to the Controller.Json() method, which jQuery helpfully translates from JSON to a JavaScript object.$.ajax calls weren't perfectly straightforward. I tried using the simpler $.post method instead, but ran into trouble without specifying the contentType parameter, which $.post doesn't have. The url parameter is simple enough, though for flexibility in how the site is deployed, I used MVC's Url.Action method to get the URL, then sent this to JavaScript in a JavaScript string variable. If the request needed input data, I used the JSON.stringify function to convert a JavaScript object with the parameters into a JSON string, which MVC then parses into strongly-typed C# parameters. I also specified "json" for dataType, and "application/json; charset=utf-8" for contentType. For success and error, I provided my success and error handling functions, though success is a bit hairier. "Success" in this context indicates whether the HTTP request succeeds, not whether what you wanted the AJAX call to do on the web server was successful. For example, if you make an AJAX call to retrieve a piece of data, the success handler will be invoked for any 200 OK response, and the error handler will be invoked for failed requests, e.g. a 404 Not Found (if the server rejected the URL you provided in the url parameter) or 500 Internal Server Error (e.g. if your C# code threw an exception that wasn't caught). If an exception was caught and handled, or if the data requested wasn't found, this would likely go through the success handler, which would need to do further examination to verify it did in fact get back the data for which it asked. I discuss this more in the next section. Logging and exception handling At this point, I had a working application. If I ran into any errors or unexpected behavior, debugging was easy enough, but of course that's not an option on public web servers. Microsoft Enterprise Library 5.0 filled this gap nicely, with its Logging and Exception Handling functionality. First I installed Enterprise Library; NuGet as outlined above is probably the best way to do so. I needed a total of three assembly references--Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Microsoft.Practices.EnterpriseLibrary.ExceptionHandling.Logging, and Microsoft.Practices.EnterpriseLibrary.Logging. VS links with the handy Enterprise Library 5.0 Configuration Console, accessible by right-clicking your Web.config and choosing Edit Enterprise Library V5 Configuration. In this console, under Logging Settings, I set up a Rolling Flat File Trace Listener to write to log files but not let them get too large, using a Text Formatter with a simpler template than that provided by default. Logging to a different (or additional) destination is easy enough, but a flat file suited my needs. At this point, I verified it wrote as expected by calling the Microsoft.Practices.EnterpriseLibrary.Logging.Logger.Write method from my C# code. With those settings verified, I went on to wire up Exception Handling with Logging. Back in the EntLib Configuration Console, under Exception Handling, I used a LoggingExceptionHandler, setting its Logging Category to the category I already had configured in the Logging Settings. Then, from code (e.g. a controller's OnException method, or any action method's catch block), I called the Microsoft.Practices.EnterpriseLibrary.ExceptionHandling.ExceptionPolicy.HandleException method, providing the exception and the exception policy name I had configured in the Exception Handling Settings. Before I got this configured correctly, when I tried it out, nothing was logged. In working with .NET, I'm used to seeing an exception if something doesn't work or isn't set up correctly, but instead working with these EntLib modules reminds me more of JavaScript (before the "use strict" v5 days)--it just does nothing and leaves you to figure out why, I presume due in part to the listener pattern Microsoft followed with the Enterprise Library. First, I verified logging worked on its own. Then, verifying/correcting where each piece wires up to the next resolved my problem. Your C# code calls into the Exception Handling module, referencing the policy you pass the HandleException method; that policy's configuration contains a LoggingExceptionHandler that references a logCategory; that logCategory should be added in the loggingConfiguration's categorySources section; that category references a listener; that listener should be added in the loggingConfiguration's listeners section, which specifies the name of the log file. One final note on error handling, as the proper way to handle WCF and MVC errors is a whole other very lengthy discussion. For AJAX calls to MVC action methods, depending on your configuration, an exception thrown here will result in ASP.NET'S Yellow Screen Of Death being sent back as a response, which is at best unnecessarily and uselessly verbose, and at worst a security risk as the internals of your application are exposed to potential hackers. I mitigated this by overriding my controller's OnException method, passing the exception off to the Exception Handling module as above. I created an ErrorModel class with as few properties as possible (e.g. an Error string), sending as little information to the client as possible, to both maximize bandwidth and mitigate risk. I then return an ErrorModel in JSON format for AJAX requests: if (filterContext.HttpContext.Request.IsAjaxRequest()){    filterContext.Result = Json(new ErrorModel(...));    filterContext.ExceptionHandled = true;} My $.ajax calls from the browser get a valid 200 OK response and go into the success handler. Before assuming everything is OK, I check if it's an ErrorModel or a model containing what I requested. If it's an ErrorModel, or null, I pass it to my error handler. If the client needs to handle different errors differently, ErrorModel can contain a flag, error code, string, etc. to differentiate, but again, sending as little information back as possible is ideal. Summary As any experienced ASP.NET developer knows, this is a far cry from where ASP.NET started when I began working with it 11 years ago. WCF services are far more powerful than ASMX ones, MVC is in many ways cleaner and certainly more unit test-friendly than Web Forms (if you don't consider the code/markup commingling you're doing again), the Enterprise Library makes error handling and logging almost entirely configuration-driven, AJAX makes a responsive UI more feasible, and jQuery makes JavaScript coding much less painful. It doesn't take much work to get a functional, maintainable, flexible application, though having it actually do something useful is a whole other matter.

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  • Laissez les bon temps rouler! (Microsoft BI Conference 2010)

    - by smisner
    "Laissez les bons temps rouler" is a Cajun phrase that I heard frequently when I lived in New Orleans in the mid-1990s. It means "Let the good times roll!" and encapsulates a feeling of happy expectation. As I met with many of my peers and new acquaintances at the Microsoft BI Conference last week, this phrase kept running through my mind as people spoke about their plans in their respective businesses, the benefits and opportunities that the recent releases in the BI stack are providing, and their expectations about the future of the BI stack. Notwithstanding some jabs here and there to point out the platform is neither perfect now nor will be anytime soon (along with admissions that the competitors are also not perfect), and notwithstanding several missteps by the event organizers (which I don't care to enumerate), the overarching mood at the conference was positive. It was a refreshing change from the doom and gloom hovering over several conferences that I attended in 2009. Although many people expect economic hardships to continue over the coming year or so, everyone I know in the BI field is busier than ever and expects to stay busy for quite a while. Self-Service BI Self-service was definitely a theme of the BI conference. In the keynote, Ted Kummert opened with a look back to a fairy tale vision of self-service BI that he told in 2008. At that time, the fairy tale future was a time when "every end user was able to use BI technologies within their job in order to move forward more effectively" and transitioned to the present time in which SQL Server 2008 R2, Office 2010, and SharePoint 2010 are available to deliver managed self-service BI. This set of technologies is presumably poised to address the needs of the 80% of users that Kummert said do not use BI today. He proceeded to outline a series of activities that users ought to be able to do themselves--from simple changes to a report like formatting or an addtional data visualization to integration of an additional data source. The keynote then continued with a series of demonstrations of both current and future technology in support of self-service BI. Some highlights that interested me: PowerPivot, of course, is the flagship product for self-service BI in the Microsoft BI stack. In the TechEd keynote, which was open to the BI conference attendees, Amir Netz (twitter) impressed the audience by demonstrating interactivity with a workbook containing 100 million rows. He upped the ante at the BI keynote with his demonstration of a future-state PowerPivot workbook containing over 2 billion records. It's important to note that this volume of data is being processed by a server engine, and not in the PowerPivot client engine. (Yes, I think it's impressive, but none of my clients are typically wrangling with 2 billion records at a time. Maybe they're thinking too small. This ability to work quickly with large data sets has greater implications for BI solutions than for self-service BI, in my opinion.) Amir also demonstrated KPIs for the future PowerPivot, which appeared to be easier to implement than in any other Microsoft product that supports KPIs, apart from simple KPIs in SharePoint. (My initial reaction is that we have one more place to build KPIs. Great. It's confusing enough. I haven't seen how well those KPIs integrate with other BI tools, which will be important for adoption.) One more PowerPivot feature that Amir showed was a graphical display of the lineage for calculations. (This is hugely practical, especially if you build up calculations incrementally. You can more easily follow the logic from calculation to calculation. Furthermore, if you need to make a change to one calculation, you can assess the impact on other calculations.) Another product demonstration will be available within the next 30 days--Pivot for Reporting Services. If you haven't seen this technology yet, check it out at www.getpivot.com. (It definitely has a wow factor, but I'm skeptical about its practicality. However, I'm looking forward to trying it out with data that I understand.) Michael Tejedor (twitter) demonstrated a feature that I think is really interesting and not emphasized nearly enough--overshadowed by PowerPivot, no doubt. That feature is the Microsoft Business Intelligence Indexing Connector, which enables search of the content of Excel workbooks and Reporting Services reports. (This capability existed in MOSS 2007, but was more cumbersome to implement. The search results in SharePoint 2010 are not only cooler, but more useful by describing whether the content is found in a table or a chart, for example.) This may yet be the dawning of the age of self-service BI - a phrase I've heard repeated from time to time over the last decade - but I think BI professionals are likely to stay busy for a long while, and need not start looking for a new line of work. Kummert repeatedly referenced strategic BI solutions in contrast to self-service BI to emphasize that self-service BI is not a replacement for the services that BI professionals provide. After all, self-service BI does not appear magically on user desktops (or whatever device they want to use). A supporting infrastructure is necessary, and grows in complexity in proportion to the need to simplify BI for users. It's one thing to hear the party line touted by Microsoft employees at the BI keynote, but it's another to hear from the people who are responsible for implementing and supporting it within an organization. Rob Collie (blog | twitter), Kasper de Jonge (blog | twitter), Vidas Matelis (site | twitter), and I were invited to join Andrew Brust (blog | twitter) as he led a Birds of a Feather session at TechEd entitled "PowerPivot: Is It the BI Deal-Changer for Developers and IT Pros?" I would single out the prevailing concern in this session as the issue of control. On one side of this issue were those who were concerned that they would lose control once PowerPivot is implemented. On the other side were those who believed that data should be freely accessible to users in PowerPivot, and even acknowledgment that users would get the data they want even if it meant they would have to manually enter into a workbook to have it ready for analysis. For another viewpoint on how PowerPivot played out at the conference, see Rob Collie's observations. Collaborative BI I have been intrigued by the notion of collaborative BI for a very long time. Before I discovered BI, I was a Lotus Notes developer and later a manager of developers, working in a software company that enabled collaboration in the legal industry. Not only did I help create collaborative systems for our clients, I created a complete project management from the ground up to collaboratively manage our custom development work. In that case, collaboration involved my team, my client contacts, and me. I was also able to produce my own BI from that system as well, but didn't know that's what I was doing at the time. Only in recent years has SharePoint begun to catch up with the capabilities that I had with Lotus Notes more than a decade ago. Eventually, I had the opportunity at that job to formally investigate BI as another product offering for our software, and the rest - as they say - is history. I built my first data warehouse with Scott Cameron (who has also ventured into the authoring world by writing Analysis Services 2008 Step by Step and was at the BI Conference last week where I got to reminisce with him for a bit) and that began a career that I never imagined at the time. Fast forward to 2010, and I'm still lauding the virtues of collaborative BI, if only the tools will catch up to my vision! Thus, I was anxious to see what Donald Farmer (blog | twitter) and Rita Sallam of Gartner had to say on the subject in their session "Collaborative Decision Making." As I suspected, the tools aren't quite there yet, but the vendors are moving in the right direction. One thing I liked about this session was a non-Microsoft perspective of the state of the industry with regard to collaborative BI. In addition, this session included a better demonstration of SharePoint collaborative BI capabilities than appeared in the BI keynote. Check out the video in the link to the session to see the demonstration. One of the use cases that was demonstrated was linking from information to a person, because, as Donald put it, "People don't trust data, they trust people." The Microsoft BI Stack in General A question I hear all the time from students when I'm teaching is how to know what tools to use when there is overlap between products in the BI stack. I've never taken the time to codify my thoughts on the subject, but saw that my friend Dan Bulos provided good insight on this topic from a variety of perspectives in his session, "So Many BI Tools, So Little Time." I thought one of his best points was that ideally you should be able to design in your tool of choice, and then deploy to your tool of choice. Unfortunately, the ideal is yet to become real across the platform. The closest we come is with the RDL in Reporting Services which can be produced from two different tools (Report Builder or Business Intelligence Development Studio's Report Designer), manually, or by a third-party or custom application. I have touted the idea for years (and publicly said so about 5 years ago) that eventually more products would be RDL producers or consumers, but we aren't there yet. Maybe in another 5 years. Another interesting session that covered the BI stack against a backdrop of competitive products was delivered by Andrew Brust. Andrew did a marvelous job of consolidating a lot of information in a way that clearly communicated how various vendors' offerings compared to the Microsoft BI stack. He also made a particularly compelling argument about how the existence of an ecosystem around the Microsoft BI stack provided innovation and opportunities lacking for other vendors. Check out his presentation, "How Does the Microsoft BI Stack...Stack Up?" Expo Hall I had planned to spend more time in the Expo Hall to see who was doing new things with the BI stack, but didn't manage to get very far. Each time I set out on an exploratory mission, I got caught up in some fascinating conversations with one or more of my peers. I find interacting with people that I meet at conferences just as important as attending sessions to learn something new. There were a couple of items that really caught me eye, however, that I'll share here. Pragmatic Works. Whether you develop SSIS packages, build SSAS cubes, or author SSRS reports (or all of the above), you really must take a look at BI Documenter. Brian Knight (twitter) walked me through the key features, and I must say I was impressed. Once you've seen what this product can do, you won't want to document your BI projects any other way. You can download a free single-user database edition, or choose from more feature-rich standard or professional editions. Microsoft Press ebooks. I also stopped by the O'Reilly Media booth to meet some folks that one of my acquisitions editors at Microsoft Press recommended. In case you haven't heard, Microsoft Press has partnered with O'Reilly Media for distribution and publishing. Apart from my interest in learning more about O'Reilly Media as an author, an advertisement in their booth caught me eye which I think is a really great move. When you buy Microsoft Press ebooks through the O'Reilly web site, you can receive it in any (or all) of the following formats where possible: PDF, epub, .mobi for Kindle and .apk for Android. You also have lifetime DRM-free access to the ebooks. As someone who is an avid collector of books, I fnd myself running out of room for storage. In addition, I travel a lot, and it's hard to lug my reference library with me. Today's e-reader options make the move to digital books a more viable way to grow my library. Having a variety of formats means I am not limited to a single device, and lifetime access means I don't have to worry about keeping track of where I've stored my files. Because the e-books are DRM-free, I can copy and paste when I'm compiling notes, and I can print pages when necessary. That's a winning combination in my mind! Overall, I was pleased with the BI conference. There were many more sessions that I couldn't attend, either because the room was full when I got there or there were multiple sessions running concurrently that I wanted to see. Fortunately, many of the sessions are accessible for viewing online at http://www.msteched.com/2010/NorthAmerica along with the TechEd sessions. You can spot the BI sessions by the yellow skyline on the title slide of the presentation as shown below. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Laissez les bon temps rouler! (Microsoft BI Conference 2010)

    - by smisner
    Laissez les bons temps rouler" is a Cajun phrase that I heard frequently when I lived in New Orleans in the mid-1990s. It means "Let the good times roll!" and encapsulates a feeling of happy expectation. As I met with many of my peers and new acquaintances at the Microsoft BI Conference last week, this phrase kept running through my mind as people spoke about their plans in their respective businesses, the benefits and opportunities that the recent releases in the BI stack are providing, and their expectations about the future of the BI stack.Notwithstanding some jabs here and there to point out the platform is neither perfect now nor will be anytime soon (along with admissions that the competitors are also not perfect), and notwithstanding several missteps by the event organizers (which I don't care to enumerate), the overarching mood at the conference was positive. It was a refreshing change from the doom and gloom hovering over several conferences that I attended in 2009. Although many people expect economic hardships to continue over the coming year or so, everyone I know in the BI field is busier than ever and expects to stay busy for quite a while.Self-Service BISelf-service was definitely a theme of the BI conference. In the keynote, Ted Kummert opened with a look back to a fairy tale vision of self-service BI that he told in 2008. At that time, the fairy tale future was a time when "every end user was able to use BI technologies within their job in order to move forward more effectively" and transitioned to the present time in which SQL Server 2008 R2, Office 2010, and SharePoint 2010 are available to deliver managed self-service BI.This set of technologies is presumably poised to address the needs of the 80% of users that Kummert said do not use BI today. He proceeded to outline a series of activities that users ought to be able to do themselves--from simple changes to a report like formatting or an addtional data visualization to integration of an additional data source. The keynote then continued with a series of demonstrations of both current and future technology in support of self-service BI. Some highlights that interested me:PowerPivot, of course, is the flagship product for self-service BI in the Microsoft BI stack. In the TechEd keynote, which was open to the BI conference attendees, Amir Netz (twitter) impressed the audience by demonstrating interactivity with a workbook containing 100 million rows. He upped the ante at the BI keynote with his demonstration of a future-state PowerPivot workbook containing over 2 billion records. It's important to note that this volume of data is being processed by a server engine, and not in the PowerPivot client engine. (Yes, I think it's impressive, but none of my clients are typically wrangling with 2 billion records at a time. Maybe they're thinking too small. This ability to work quickly with large data sets has greater implications for BI solutions than for self-service BI, in my opinion.)Amir also demonstrated KPIs for the future PowerPivot, which appeared to be easier to implement than in any other Microsoft product that supports KPIs, apart from simple KPIs in SharePoint. (My initial reaction is that we have one more place to build KPIs. Great. It's confusing enough. I haven't seen how well those KPIs integrate with other BI tools, which will be important for adoption.)One more PowerPivot feature that Amir showed was a graphical display of the lineage for calculations. (This is hugely practical, especially if you build up calculations incrementally. You can more easily follow the logic from calculation to calculation. Furthermore, if you need to make a change to one calculation, you can assess the impact on other calculations.)Another product demonstration will be available within the next 30 days--Pivot for Reporting Services. If you haven't seen this technology yet, check it out at www.getpivot.com. (It definitely has a wow factor, but I'm skeptical about its practicality. However, I'm looking forward to trying it out with data that I understand.)Michael Tejedor (twitter) demonstrated a feature that I think is really interesting and not emphasized nearly enough--overshadowed by PowerPivot, no doubt. That feature is the Microsoft Business Intelligence Indexing Connector, which enables search of the content of Excel workbooks and Reporting Services reports. (This capability existed in MOSS 2007, but was more cumbersome to implement. The search results in SharePoint 2010 are not only cooler, but more useful by describing whether the content is found in a table or a chart, for example.)This may yet be the dawning of the age of self-service BI - a phrase I've heard repeated from time to time over the last decade - but I think BI professionals are likely to stay busy for a long while, and need not start looking for a new line of work. Kummert repeatedly referenced strategic BI solutions in contrast to self-service BI to emphasize that self-service BI is not a replacement for the services that BI professionals provide. After all, self-service BI does not appear magically on user desktops (or whatever device they want to use). A supporting infrastructure is necessary, and grows in complexity in proportion to the need to simplify BI for users.It's one thing to hear the party line touted by Microsoft employees at the BI keynote, but it's another to hear from the people who are responsible for implementing and supporting it within an organization. Rob Collie (blog | twitter), Kasper de Jonge (blog | twitter), Vidas Matelis (site | twitter), and I were invited to join Andrew Brust (blog | twitter) as he led a Birds of a Feather session at TechEd entitled "PowerPivot: Is It the BI Deal-Changer for Developers and IT Pros?" I would single out the prevailing concern in this session as the issue of control. On one side of this issue were those who were concerned that they would lose control once PowerPivot is implemented. On the other side were those who believed that data should be freely accessible to users in PowerPivot, and even acknowledgment that users would get the data they want even if it meant they would have to manually enter into a workbook to have it ready for analysis. For another viewpoint on how PowerPivot played out at the conference, see Rob Collie's observations.Collaborative BII have been intrigued by the notion of collaborative BI for a very long time. Before I discovered BI, I was a Lotus Notes developer and later a manager of developers, working in a software company that enabled collaboration in the legal industry. Not only did I help create collaborative systems for our clients, I created a complete project management from the ground up to collaboratively manage our custom development work. In that case, collaboration involved my team, my client contacts, and me. I was also able to produce my own BI from that system as well, but didn't know that's what I was doing at the time. Only in recent years has SharePoint begun to catch up with the capabilities that I had with Lotus Notes more than a decade ago. Eventually, I had the opportunity at that job to formally investigate BI as another product offering for our software, and the rest - as they say - is history. I built my first data warehouse with Scott Cameron (who has also ventured into the authoring world by writing Analysis Services 2008 Step by Step and was at the BI Conference last week where I got to reminisce with him for a bit) and that began a career that I never imagined at the time.Fast forward to 2010, and I'm still lauding the virtues of collaborative BI, if only the tools will catch up to my vision! Thus, I was anxious to see what Donald Farmer (blog | twitter) and Rita Sallam of Gartner had to say on the subject in their session "Collaborative Decision Making." As I suspected, the tools aren't quite there yet, but the vendors are moving in the right direction. One thing I liked about this session was a non-Microsoft perspective of the state of the industry with regard to collaborative BI. In addition, this session included a better demonstration of SharePoint collaborative BI capabilities than appeared in the BI keynote. Check out the video in the link to the session to see the demonstration. One of the use cases that was demonstrated was linking from information to a person, because, as Donald put it, "People don't trust data, they trust people."The Microsoft BI Stack in GeneralA question I hear all the time from students when I'm teaching is how to know what tools to use when there is overlap between products in the BI stack. I've never taken the time to codify my thoughts on the subject, but saw that my friend Dan Bulos provided good insight on this topic from a variety of perspectives in his session, "So Many BI Tools, So Little Time." I thought one of his best points was that ideally you should be able to design in your tool of choice, and then deploy to your tool of choice. Unfortunately, the ideal is yet to become real across the platform. The closest we come is with the RDL in Reporting Services which can be produced from two different tools (Report Builder or Business Intelligence Development Studio's Report Designer), manually, or by a third-party or custom application. I have touted the idea for years (and publicly said so about 5 years ago) that eventually more products would be RDL producers or consumers, but we aren't there yet. Maybe in another 5 years.Another interesting session that covered the BI stack against a backdrop of competitive products was delivered by Andrew Brust. Andrew did a marvelous job of consolidating a lot of information in a way that clearly communicated how various vendors' offerings compared to the Microsoft BI stack. He also made a particularly compelling argument about how the existence of an ecosystem around the Microsoft BI stack provided innovation and opportunities lacking for other vendors. Check out his presentation, "How Does the Microsoft BI Stack...Stack Up?"Expo HallI had planned to spend more time in the Expo Hall to see who was doing new things with the BI stack, but didn't manage to get very far. Each time I set out on an exploratory mission, I got caught up in some fascinating conversations with one or more of my peers. I find interacting with people that I meet at conferences just as important as attending sessions to learn something new. There were a couple of items that really caught me eye, however, that I'll share here.Pragmatic Works. Whether you develop SSIS packages, build SSAS cubes, or author SSRS reports (or all of the above), you really must take a look at BI Documenter. Brian Knight (twitter) walked me through the key features, and I must say I was impressed. Once you've seen what this product can do, you won't want to document your BI projects any other way. You can download a free single-user database edition, or choose from more feature-rich standard or professional editions.Microsoft Press ebooks. I also stopped by the O'Reilly Media booth to meet some folks that one of my acquisitions editors at Microsoft Press recommended. In case you haven't heard, Microsoft Press has partnered with O'Reilly Media for distribution and publishing. Apart from my interest in learning more about O'Reilly Media as an author, an advertisement in their booth caught me eye which I think is a really great move. When you buy Microsoft Press ebooks through the O'Reilly web site, you can receive it in any (or all) of the following formats where possible: PDF, epub, .mobi for Kindle and .apk for Android. You also have lifetime DRM-free access to the ebooks. As someone who is an avid collector of books, I fnd myself running out of room for storage. In addition, I travel a lot, and it's hard to lug my reference library with me. Today's e-reader options make the move to digital books a more viable way to grow my library. Having a variety of formats means I am not limited to a single device, and lifetime access means I don't have to worry about keeping track of where I've stored my files. Because the e-books are DRM-free, I can copy and paste when I'm compiling notes, and I can print pages when necessary. That's a winning combination in my mind!Overall, I was pleased with the BI conference. There were many more sessions that I couldn't attend, either because the room was full when I got there or there were multiple sessions running concurrently that I wanted to see. Fortunately, many of the sessions are accessible for viewing online at http://www.msteched.com/2010/NorthAmerica along with the TechEd sessions. You can spot the BI sessions by the yellow skyline on the title slide of the presentation as shown below. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Upgrading Sharepoint MOSS 2007 Farm to Sharepoint 2010 "waiting to get a lock to upgrade the farm"

    - by Wes Weeks
    My first inplace upgrade of a MOSS 2007 farm to sharepoint went pretty smooth. I read the preupgrade documentation and was comfortable with the steps.  Since it was a fairly new installation of Moss changes were minimal and I wasn't anticipating too many problems The one issue I got was after installing the software on all of the farm.  I went to the first machine which ran Sharepoint 2010 central administration and ran the Sharepoint 2010 Products Configuration Wizard.  I received the message that I would need to run the configuration on each server in the farm.  Fair enough, I expected as much. The wizard completed without issue on the first server, but when I tried to run it on the others it hung with a "waiting to get a lock to upgrade the farm" message.  It hung for about 10 minutes and then the wizard failed.  Did a few searches on Google and Bing and got 0 results for that message.  None, Nothing, Zilch.  I'm on my own... For grins, hit the help button on the configuration wizard and it seemed to indicate that the configuration wizard needed to be run on all farm servers simultaneously.  I started it again on the first server to the point I got the message about needing to be run on all servers on the farm and then started the wizard on the other servers and ran it to that point as well.  I then clicked ok on the first server and then the subsuquent servers. It took a while and it did hang on the lock message for some time, but then it did kick off and completed succesfully on all of them.  Yeah! Hope this helps someone else!  Now there should be at least one post with this error message on it!

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  • Is Your ASP.NET Development Server Not Working?

    - by Paulo Morgado
    Since Visual Studio 2005, Visual Studio comes with a development web server: the ASP.NET Development Server. I’ve been using this web server for simple test projects since than with Visual Studio 2005 and Visual Studio 2008 in Windows XP Professional on my work laptop and Windows XP Professional, Windows Vista 64bit Ultimate and Windows 7 64bit Ultimate at my home desktop without any problems (apart the known custom identity problem, that is). When I received my new work laptop, I installed Windows Vista 64bit Enterprise and Visual Studio 2008 and, for my surprise, the ASP.NET Development Server wasn’t working. I started looking for differences between the laptop environment and the desktop environment and the most notorious differences were: System Laptop Desktop SKU Windows Vista 64bit Enterprise Windows Vista 64bit Ultimate Joined to a Domain Yes No Anti-Virus McAffe ESET After asserting that no domain policies were being applied to my laptop and domain user and nothing was being logged by the ant-virus, my suspicions turned to the fact that the laptop was running an Enterprise SKU and the desktop was running an Ultimate SKU. After having problems with other applications I was sure that problem was the Enterprise SKU, but never found a solution to the problem. Because I wasn’t doing any web development at the time, I left it alone. After upgrading to Windows 7, the problem persisted but, because I wasn’t doing any web development at the time, once again, I left it alone. Now that I installed Visual Studio 2010 I had to solve this. After searching around forums and blogs that either didn’t offer an answer or offered very complicated workarounds that, sometimes, involved messing with the registry, I came to the conclusion that the solution is, in fact, very simple. When Windows Vista is installed, hosts file, according to this contains this definition: 127.0.0.1 localhost ::1 localhost This was not what I had on my laptop hosts file. What I had was this: #127.0.0.1 localhost #::1 localhost I might have changed it myself, but from the amount of people that I found complaining about this problem on Windows Vista, this was probably the way it was. The installation of Windows 7 leaves the hosts file like this: #127.0.0.1 localhost #::1 localhost And although the ASP.NET Development Server works fine on Windows 7 64bit Ultimate, on Windows 7 64bit Enterprise it needs to be change to this: 127.0.0.1 localhost ::1 localhost And I suspect it’s the same with Windows Vista 64bit Enterprise.

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  • Initial review of Developer's Guide to Collections in Microsoft® .NET

    - by TATWORTH
    The code is well illustrated by diagrams. The approach is practical. The code is well commented, however the C# code samples would be better had they been fully Style Cop compliant. I am looking forward to reviewing the rest of this excellent book. I recommend this book to all C# and VB.NET Development teams. I concur with the author who states that the book is not for learning C# or VB.NET. It is an excellent book for C# or VB.NET developers to extend their knowledge of the Dot Net framework. To buy a copy, please go to http://shop.oreilly.com/product/0790145317193.do

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  • Umbraco Certified Developer - Level 2 - Chris Houston

    - by Vizioz Limited
    I just thought I'd create a quick blog post to say that I have now been on the Umbraco Level 2 course (which I would recommend!) and although it turned out that I pretty much new 95% of what was taught, the extra 5% and a chance to have a trip to Copenhagen made it worth it :)I am now officially Umbraco level 2 certified :)Hopefully over the next month I will have some time to start adding a few more useful blog posts to my blog. I know I've been a little slack on the posting in the last month, it's just been a busy time for me!

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  • Are there any subversion "dash board" web applications that can show me a list of recent commits from all my repositories?

    - by Joe
    I am looking for something like a subversion dashboard that at the very least can show me commits from across a group of repositories. Is there anything like this available? Since it could just as well be dead simple and I can't find anything immediately I am thinking if just scratching my own itch here, but I am hoping someone has wanted this before? Are there any subversion "dashboards" that an show me even a simple twitter-like list of commits from across my repositories?

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  • Take Control Of Web Control ClientID Values in ASP.NET 4.0

    Each server-side Web control in an ASP.NET Web Forms application has an <code>ID</code> property that identifies the Web control and is name by which the Web control is accessed in the code-behind class. When rendered into HTML, the Web control turns its server-side <code>ID</code> value into a client-side <code>id</code> attribute. Ideally, there would be a one-to-one correspondence between the value of the server-side <code>ID</code> property and the generated client-side <code>id</code>, but in reality things aren't so simple. By default, the rendered client-side <code>id</code> is formed by taking the Web control's <code>ID</code> property and prefixed it with the <code>ID</code>

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  • Sam Abraham to Speak about MVC2 at the Florida.Net Miramar .Net User Group on July 13 2010

    - by Sam Abraham
    I am scheduled to give a presentation at the Miramar .Net User Group on July 13, 2010 about MVC and the new features in MVC2. This will be similar yet will have more advanced content since the group had already had a introduction to MVC in a previous meeting. Here is the topic and speaker bio: Sam Abraham To Speak At The LI .Net User Group on June 3rd, 2010 As you might know, I lived and worked on LI, NY for 11 years before relocating to South Florida. As I will be visiting my family who still live there in the first week of June, I couldn't resist reaching out to Dan Galvez, LI  .Net User Group Leader, and asking if he needed a speaker for June's meeting. Apparently the stars were lined up right and I am now scheduled to speak at my "home" group on June 3rd, which I am pretty excited about. Here is a brief abstract of my talk and speaker bio. What's New in MVC2 We will start by briefly reviewing the basics of the Microsoft MVC Framework. Next, we will look at the new features introduced in the latest and greatest MVC2. Many new enhancements were introduced to both the MS MVC Framework and to VS2010 to improve developers' experience and reduce development time. We will be talking about new MVC2 features such as: Model Validation, Areas and Template Helpers. We will also discuss the new built-in MVC project templates that ship with VS2010. About the Speaker Sam Abraham is a Microsoft Certified Professional (MCP) and Microsoft Certified Technology Specialist (MCTS ASP.Net 3.5) He currently lives in South Florida where he leads the West Palm Beach .Net User Group (www.fladotnet.com) and actively participates in various local .Net Community events as organizer and/or technical speaker. Sam is also an active committee member on various initiatives at the South Florida Chapter of the Project Management Institute (www.southfloridapmi.org). Sam finds his passion in leveraging latest and greatest .Net Technologies along with proven Project Management practices and methodologies to produce high quality, cost-competitive software.  Sam can be reached through his blog: http://www.geekswithblogs.net/wildturtle

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  • Umbraco Developer 's Christmas Office :)

    - by Vizioz Limited
    This weekend my colleague and I decided it was a good idea to decorate our office for Christmas, it's quite difficult to actually photograph it to it's full effect, but you'll have to take our word for it, it looks pretty Christmasy :) We have a 7' Tree covered in lights and decorations, lights around our PC's, tinsel everywhere we could fit it, and even large snow flakes hanging from the ceiling..You'd think we have no work on, but if fact it's the opposite we're manically busy! But hey, it's a bit of fun and it seems to be cheering everyone up in this otherwise rather Dull Regus Serviced Office ;-)We can definitely recommend doing something a bit different, as it's got us noticed and we've already won enough extra work from companies in the building to pay for our office for a year, not bad :)So here's a photo of our office, has anyone else decorated their office? I'd be happy to update this post with any good Christmas office photos that you send me!Happy Christmas all!Chris

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  • Developer’s Life – Disaster Lessons – Notes from the Field #039

    - by Pinal Dave
    [Note from Pinal]: This is a 39th episode of Notes from the Field series. What is the best solution do you have when you encounter a disaster in your organization. Now many of you would answer that in this scenario you would have another standby machine or alternative which you will plug in. Now let me ask second question – What would you do if you as an individual faces disaster?  In this episode of the Notes from the Field series database expert Mike Walsh explains a very crucial issue we face in our career, which is not technical but more to relate to human nature. Read on this may be the best blog post you might read in recent times. Howdy! When it was my turn to share the Notes from the Field last time, I took a departure from my normal technical content to talk about Attitude and Communication.(http://blog.sqlauthority.com/2014/05/08/developers-life-attitude-and-communication-they-can-cause-problems-notes-from-the-field-027/) Pinal said it was a popular topic so I hope he won’t mind if I stick with Professional Development for another of my turns at sharing some information here. Like I said last time, the “soft skills” of the IT world are often just as important – sometimes more important – than the technical skills. As a consultant with Linchpin People – I see so many situations where the professional skills I’ve gained and use are more valuable to clients than knowing the best way to tune a query. Today I want to continue talking about professional development and tell you about the way I almost got myself hit by a train – and why that matters in our day jobs. Sometimes we can learn a lot from disasters. Whether we caused them or someone else did. If you are interested in learning about some of my observations in these lessons you can see more where I talk about lessons from disasters on my blog. For now, though, onto how I almost got my vehicle hit by a train… The Train Crash That Almost Was…. My family and I own a little schoolhouse building about a 10 mile drive away from our house. We use it as a free resource for families in the area that homeschool their children – so they can have some class space. I go up there a lot to check in on the property, to take care of the trash and to do work on the property. On the way there, there is a very small Stop Sign controlled railroad intersection. There is only two small freight trains a day passing there. Actually the same train, making a journey south and then back North. That’s it. This road is a small rural road, barely ever a second car driving in the neighborhood there when I am. The stop sign is pretty much there only for the train crossing. When we first bought the building, I was up there a lot doing renovations on the property. Being familiar with the area, I am also familiar with the train schedule and know the tracks are normally free of trains. So I developed a bad habit. You see, I’d approach the stop sign and slow down as I roll through it. Sometimes I’d do a quick look and come to an “almost” stop there but keep on going. I let my impatience and complacency take over. And that is because most of the time I was going there long after the train was done for the day or in between the runs. This habit became pretty well established after a couple years of driving the route. The behavior reinforced a bit by the success ratio. I saw others doing it as well from the neighborhood when I would happen to be there around the time another car was there. Well. You already know where this ends up by the title and backstory here. A few months ago I came to that little crossing, and I started to do the normal routine. I’d pretty much stopped looking in some respects because of the pattern I’d gotten into.  For some reason I looked and heard and saw the train slowly approaching and slammed on my brakes and stopped. It was an abrupt stop, and it was close. I probably would have made it okay, but I sat there thinking about lessons for IT professionals from the situation once I started breathing again and watched the cars loaded with sand and propane slowly labored down the tracks… Here are Those Lessons… It’s easy to get stuck into a routine – That isn’t always bad. Except when it’s a bad routine. Momentum and inertia are powerful. Once you have a habit and a routine developed – it’s really hard to break that. Make sure you are setting the right routines and habits TODAY. What almost dangerous things are you doing today? How are you almost messing up your production environment today? Stop doing that. Be Deliberate – (Even when you are the only one) – Like I said – a lot of people roll through that stop sign. Perhaps the neighbors or other drivers think “why is he fully stopping and looking… The train only comes two times a day!” – they can think that all they want. Through deliberate actions and forcing myself to pay attention, I will avoid that oops again. Slow down. Take a deep breath. Be Deliberate in your job. Pay attention to the small stuff and go out of your way to be careful. It will save you later. Be Observant – Keep your eyes open. By looking around, observing the situation and understanding what your servers, databases, users and vendors are doing – you’ll notice when something is out of place. But if you don’t know what is normal, if you don’t look to make sure nothing has changed – that train will come and get you. Where can you be more observant? What warning signs are you ignoring in your environment today? In the IT world – trains are everywhere. Projects move fast. Decisions happen fast. Problems turn from a warning sign to a disaster quickly. If you get stuck in a complacent pattern of “Everything is okay, it always has been and always will be” – that’s the time that you will most likely get stuck in a bad situation. Don’t let yourself get complacent, don’t let your team get complacent. That will lead to being proactive. And a proactive environment spends less money on consultants for troubleshooting problems you should have seen ahead of time. You can spend your money and IT budget on improving for your customers. If you want to get started with performance analytics and triage of virtualized SQL Servers with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Resources to learn XNA for a professional c# developer

    - by Team-JoKi
    I'm a .net consultant (mainly c#) for my job, but for a while now, I've been interested in making a game in XNA (as a hobby project). I've had a "beginner" course in XNA when I was still a student, but I've lost most of the information (plus, it was VERY beginner, not enough to get you really started). So my question, which resources would be useful for me to learn XNA (books, blogs, websites, tutorials, resource websites - like textures, audio files, etc..)? I know this is a very open question, but I'm thankful for any information.

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  • How to run developer team meetings?

    - by Bill Iacocca
    Our team of 10 developers meet weekly. The meetings are rather boring and not particularly useful. What format/agenda do you utilize to have good meetings? We meet weekly in the conference room with pizza provided. The format is we go around the room and list the status of various tasks we are working on and discuss tasks for the next week. Managers will provide an overview of upcoming projects and priorities for the coming months and year ahead. Update The goal of these meeting is more or less - general team building, to share the knowledge of what everyone is working on, and to keep everyone aware of shifting company initiatives. It is not to formally 'hand out' work assignments (that is done via other means).

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  • Developer’s Life – Attitude and Communication – They Can Cause Problems – Notes from the Field #027

    - by Pinal Dave
    [Note from Pinal]: This is a 27th episode of Notes from the Field series. The biggest challenge for anyone is to understand human nature. We human have so many things on our mind at any moment of time. There are cases when what we say is not what we mean and there are cases where what we mean we do not say. We do say and things as per our mood and our agenda in mind. Sometimes there are incidents when our attitude creates confusion in the communication and we end up creating a situation which is absolutely not warranted. In this episode of the Notes from the Field series database expert Mike Walsh explains a very crucial issue we face in our career, which is not technical but more to relate to human nature. Read on this may be the best blog post you might read in recent times. In this week’s note from the field, I’m taking a slight departure from technical knowledge and concepts explained. We’ll be back to it next week, I’m sure. Pinal wanted us to explain some of the issues we bump into and how we see some of our customers arrive at problem situations and how we have helped get them back on the right track. Often it is a technical problem we are officially solving – but in a lot of cases as a consultant, we are really helping fix some communication difficulties. This is a technical blog post and not an “advice column” in a newspaper – but the longer I am a consultant, the more years I add to my experience in technology the more I learn that the vast majority of the problems we encounter have “soft skills” included in the chain of causes for the issue we are helping overcome. This is not going to be exhaustive but I hope that sharing four pieces of advice inspired by real issues starts a process of searching for places where we can be the cause of these challenges and look at fixing them in ourselves. Or perhaps we can begin looking at resolving them in teams that we manage. I’ll share three statements that I’ve either heard, read or said and talk about some of the communication or attitude challenges highlighted by the statement. 1 – “But that’s the SAN Administrator’s responsibility…” I heard that early on in my consulting career when talking with a customer who had serious corruption and no good recent backups – potentially no good backups at all. The statement doesn’t have to be this one exactly, but the attitude here is an attitude of “my job stops here, and I don’t care about the intent or principle of why I’m here.” It’s also a situation of having the attitude that as long as there is someone else to blame, I’m fine…  You see in this case, the DBA had a suspicion that the backups were not being handled right.  They were the DBA and they knew that they had responsibility to ensure SQL backups were good to go – it’s a basic requirement of a production DBA. In my “As A DBA Where Do I start?!” presentation, I argue that is job #1 of a DBA. But in this case, the thought was that there was someone else to blame. Rather than create extra work and take on responsibility it was decided to just let it be another team’s responsibility. This failed the company, the company’s customers and no one won. As technologists – we should strive to go the extra mile. If there is a lack of clarity around roles and responsibilities and we know it – we should push to get it resolved. Especially as the DBAs who should act as the advocates of the data contained in the databases we are responsible for. 2 – “We’ve always done it this way, it’s never caused a problem before!” Complacency. I have to say that many failures I’ve been paid good money to help recover from would have not happened had it been for an attitude of complacency. If any thoughts like this have entered your mind about your situation you may be suffering from it. If, while reading this, you get this sinking feeling in your stomach about that one thing you know should be fixed but haven’t done it.. Why don’t you stop and go fix it then come back.. “We should have better backups, but we’re on a SAN so we should be fine really.” “Technically speaking that could happen, but what are the chances?” “We’ll just clean that up as a fast follow” ..and so on. In the age of tightening IT budgets, increased expectations of up time, availability and performance there is no room for complacency. Our customers and business units expect – no demand – the best. Complacency says “we will give you second best or hopefully good enough and we accept the risk and know this may hurt us later. Sometimes an organization will opt for “good enough” and I agree with the concept that at times the perfect can be the enemy of the good. But when we make those decisions in a vacuum and are not reporting them up and discussing them as an organization that is different. That is us unilaterally choosing to do something less than the best and purposefully playing a game of chance. 3 – “This device must accept interference from other devices but not create any” I’ve paraphrased this one – but it’s something the Federal Communications Commission – a federal agency in the United States that regulates electronic communication – requires of all manufacturers of any device that could cause or receive interference electronically. I blogged in depth about this here (http://www.straightpathsql.com/archives/2011/07/relationship-advice-from-the-fcc/) so I won’t go into much detail other than to say this… If we all operated more on the premise that we should do our best to not be the cause of conflict, and to be less easily offended and less upset when we perceive offense life would be easier in many areas! This doesn’t always cause the issues we are called in to help out. Not directly. But where we see it is in unhealthy relationships between the various technology teams at a client. We’ll see teams hoarding knowledge, not sharing well with others and almost working against other teams instead of working with them. If you trace these problems back far enough it often stems from someone or some group of people violating this principle from the FCC. To Sum It Up Technology problems are easy to solve. At Linchpin People we help many customers get past the toughest technological challenge – and at the end of the day it is really just a repeatable process of pattern based troubleshooting, logical thinking and starting at the beginning and carefully stepping through to the end. It’s easy at the end of the day. The tough part of what we do as consultants is the people skills. Being able to help get teams working together, being able to help teams take responsibility, to improve team to team communication? That is the difficult part, and we get to use the soft skills on every engagement. Work on professional development (http://professionaldevelopment.sqlpass.org/) and see continuing improvement here, not just with technology. I can teach just about anyone how to be an excellent DBA and performance tuner, but some of these soft skills are much more difficult to teach. If you want to get started with performance analytics and triage of virtualized SQL Servers with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • iSCSI connection timing out on ESX 3.5 against a NetApp storage appliance

    - by Jesse1973
    I get a timeout on iSCSI on different ESX hosts (3.5) at different times. It is puzzling, as both the ESX hosts as windows and other guests are experiencing timeouts. The iSCSI network is segregated on a private network. Here is an export of vmkiscsid.log from last night: 2010-02-10-12:30:38: iscsid: an InitiatorAlias= is required, but was not found in /etc/vmware/vmkiscsid/initiatorname.iscsi 2010-02-10-12:30:38: iscsid: LogLevel = 0 2010-02-10-12:30:38: iscsid: LogSync = 0 2010-02-10-12:30:42: iscsid: Login Success: iqn.1992-08.com.netapp:sn.101197719,default,192.168.73.2,3260,2001, 0x1 2010-02-10-12:30:42: iscsid: connection1:0 is operational now 2010-02-16-02:03:35: iscsid: Kernel reported iSCSI connection 1:0 error (1008) state (3) 2010-02-16-02:03:39: iscsid: connection1:0 is operational after recovery (2 attempts) 2010-02-16-04:02:27: iscsid: Kernel reported iSCSI connection 1:0 error (1008) state (3) 2010-02-16-04:02:32: iscsid: connection1:0 is operational after recovery (2 attempts) Should i edit the timeout value on the ESX host for iSCSI? This may work around the problem but will not solve it.

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  • Project Management, Developer being project managers manager

    - by marabutt
    I am in the planning stages of a project and am looking to hire a project manager. I want be doing some coding and keeping an eye on all parts of the project but feel a project manager will get better results than I could. I can project manage the project and not code and hire another coder or code myself and hire a project manager. I am worried that the project manager will fell impeded by having the project owner as part of the development team. If I run the project, the team might fall apart causing the project to fail. To stick within budget, I have to be involved in one capacity or another. Does anyone have experience with this situation or suggestions?

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