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• Three Ways to Take Official MySQL for Database Administrators course

  - by Antoinette O'Sullivan

  The MySQL for Database Administrators course is a 5 day course that teaches the key skills essential for MySQL Database Administrators. You can take this course in one of the following three ways: Training on Demand: Get Instructor-led training within 24 hours through streaming-video from your desk. Live Virtual Class: Live instructor-led training from your desk. Over 1000! LVC events on the schedule for the MySQL for Database Administrator course. In Class: See below for a selection of locations where you can take this training For more information on this course or teaching schedule, go to the Oracle University portal and click on MySQL or search under your country/location. A selection of the In-Class schedule for the MySQL for Database Administrator course:  Location  Date  Delivery Language  Mechelen, Belgium  10 Sept 2012  English  Prague, Czech Republic  27 Aug 2012  Czech  Nice, France  24 Sept 2012  French  Paris, France  24 Sept 2012  French  Strasbourg, France  10 Sept 2012  French  Dresden, Germany  20 Aug 2012  German  Gummersbach, Germany  27 Aug 2012  German  Hamburg, Germany  23 July 2012  German  Munich, Germany  16 July 2012  German  Munster, Germany  6 Aug 2012  German  Stuttgart, Germany  9 July 2012  German  London, Great Britan  9 July 2012  English  Belfast, Ireland  27 Aug 2012  English  Rome, Italy  30 July 2012  Italian  Windhof, Luxembourg  26 Nov 2012  English  Nieuwegein, Netherlands  1 Oct 2012  English  Oslo, Norway  10 Sept 2012  English  Warsaw, Poland  9 July 2012  Polish  Lisbon, Portugal  3 Sept 2012  European Portugese  Madrid, Spain  25 Jun 2012  Spanish  Baden Dattwil, Switzerland  19 Nov 2012  German  Zurick, Switzerland  8 Aug 2012  German  Istanbul, Turkey  27 Aug 2012  Turkish  Petaling Jaya, Malaysia  25 Jul 2012  English  Singapore  16 July 2012  English  Brisbane, Australia  30 July 2012  English  Bangkok, Thailand  30 July 2012  Thai  Edmonton, Canada  10 Sept 2012  English  Vancouver, Canada  10 Sept 2012  English  Ottawa, Canada  30 July 2012  English  Toronto, Canada  30 July 2012  English  Montreal, Canada  30 July 2012  English  Mexico City, Mexico  25 Jun 2012  Spanish With these three delivery options and an impressive LVC and In-Class schedule you should find an event to suit your needs. If you are interested in another date or location you can register your interest on the Oracle University portal.

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• Feeling Old? Before Middleware, Gamification, and MacBook Airs

  - by ultan o'broin

  Think we're done with green screens in the enterprise apps world? Fusion User Experience Advocate Debra Lilley (@debralilley) drew my attention to this super retro iPad terminal emulator app being used by a colleague to connect to JDE. Yes, before Middleware, this is how you did it. Surely the ultimate in hipster retro coexistence? Mind you, I've had to explain to lots of people I showed this to just what Telnet and IBM AS/400 are (or were). MochaSoft TN5250 Terminal Emulator iPad App This OG way of connecting to apps is a timely reminder not to forget all those legacy apps out there and the UX aspect to adoption and change. If a solution already works well and there's an emotional attachment to it, then the path to upgrade needs to be very clear and have valuable and demonstrable ROI for users and decision makers, a path that spans emotion and business benefits. On a pure usability front, that old school charm of the character-based green glow look 'n' feel could be easily done as a skin, personalizing an application for the user so that they feel comfortable with it. Fun too particularly in the mobile and BYOD space! In fact, there is a thriving retro apps market out there as illustrated by this spiffy lunar lander app (hat tip: John Cartan), part of a whole set of Atari's greatest hits available for iOS. Lunar Lander App And of course, there's the iOS version of Pong. Check out this retro Apple Mac SE/30 too. I actually remember using one of these. I have an Apple Mac Plus somewhere in my parents' house. I tried it out recently, and it actually booted, although all it was good for was playing the onboard games. Looking at all these olde worlde things makes me feel very old, but kinda warm inside too. The latter is a key part of today's applications user experience too.

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• Bay Area Coherence Special Interest Group Next Meeting July 21, 2011

  - by csoto

  Date: Thursday, July 21, 2011 Time: 4:30pm - 8:15pm ET (note that Parking at 475 Sansome Closes at 8:30pm) Where: Oracle Office, 475 Sansome Street, San Francisco, CA Google Map We will be providing snacks and beverages. Register! - Registration is required for building security. Presentation Line Up:? 5:10pm - Batch Processing Using Coherence in Oracle Group Policy Administration - Paul Cleary, Oracle Oracle Insurance Policy Administration (OIPA) is a flexible, rules-based policy administration solution that provides full record keeping for all policy lifecycle transactions. One component of OIPA is Cycle processing, which is the batch processing of pending insurance transactions. This presentation introduces OIPA and Cycle processing, describing the unique challenges of processing a high volume of transactions within strict time windows. It then reviews how OIPA uses Oracle Coherence and the Processing Pattern to meet these challenges, describing implementation specifics that highlight the simplicity and robustness of the Processing Pattern. 6:10pm - Secure, Optimize, and Load Balance Coherence with F5 - Chris Akker, F5 F5 Networks, Inc., the global leader in Application Delivery Networking, helps the world’s largest enterprises and service providers realize the full value of virtualization, cloud computing, and on-demand IT. Recently, F5 and Oracle partnered to deliver a novel solution that integrates Oracle Coherence 3.7 with F5 BIG-IP Local Traffic Manager (LTM). This session will introduce F5 and how you can leverage BIG-IP LTM to secure, optimize, and load balance application traffic generated from Coherence*Extend clients across any number of servers in a cluster and to hardware-accelerate CPU-intensive SSL encryption. 7:10pm - Using Oracle Coherence to Enable Database Partitioning and DC Level Fault Tolerance - Alexei Ragozin, Independent Consultant and Brian Oliver, Oracle Partitioning is a very powerful technique for scaling database centric applications. One tricky part of partitioned architecture is routing of requests to the right database. The routing layer (routing table) should know the right database instance for each attribute which may be used for routing (e.g. account id, login, email, etc): it should be fast, it should fault tolerant and it should scale. All the above makes Oracle Coherence a natural choice for implementing such routing tables in partitioned architectures. This presentation will cover synchronization of the grid with multiple databases, conflict resolution, cross cluster replication and other aspects related to implementing robust partitioned architecture. Additional Info:?? - Download Past Presentations: The presentations from the previous meetings of the BACSIG are available for download here. Click on the presentation titles to download the PDF files. - Join the Coherence online community on our Oracle Coherence Users Group on LinkedIn. - Contact BACSIG with any comments, questions, presentation proposals and content suggestions.

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• JSF 2.x's renaissance

  - by alexismp

  JAXenter's Chris Mayer posted a column last week about the "JavaServer Faces enjoying Java EE renaissance under Oracle's stewardship". This piece discusses the adoption and increased ecosystem (component libraries, tools, runtimes, ...) since the release of JSF 2.0 as well as ongoing work on 2.2. As Cameron Purdy comments, Oracle as a company certainly has vested interest in JSF and will continue to invest in the technology. Specifically for JSF 2.2, and as this other article points out, a lot of the work has to do with alignment with HTML5 (see this example) and making the technology even more mobile-friendly (along with the main Java EE 7 "PaaS" theme of course). Chris' article concludes with "JSF appears to be the answer for highly-interactive Java-centric organisations who were hesitant of making a huge leap to JavaScript, and wanted the best RIA applications at their disposal".

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• Supercharging the Performance of Your Front-Office Applications @ OOW'12

  - by Sanjeev Sharma

  [Re-posted from here.] You can increase customer satisfaction, brand equity, and ultimately top-line revenue by deploying  Oracle ATG Web Commerce, Oracle WebCenter Sites, Oracle Endeca applications, Oracle’s  Siebel applications, and other front-office applications on Oracle Exalogic, Oracle’s combination  of hardware and software for applications and middleware. Join me (Sanjeev Sharma) and my colleague, Kelly Goetsch, at the following conference session at Oracle Open World to find out how Customer Experience can be transformed with Oracle Exalogic: Session:  CON9421 - Supercharging the Performance of Your Front-Office Applications with Oracle ExalogicDate: Wednesday, 3 Oct, 2012Time: 10:15 am - 11:15 am (PST)Venue: Moscone South (309)

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• How to debug source code of other application (jws)

  - by Vijay Mohan

  In Jdeveloper, in the project property u can add the project source from other applications.Once done, you can see the artifacts included from other workspaces in your project, now you can just put debug points and do the rest.

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• SOA Community Newsletter May 2014

  - by JuergenKress

  Registration for the Fusion Middleware Summer Camps 2014 is open – Register asap for one of our bootcamps August 4th – 8th 2014 in Lisbon. Please read details and pre-requisitions careful before you register. We expect that like in the past, the conference will be booked out soon! If you can’t make it to Lisbon attend our SOA Suite 11c free on-demand Bootcamp or  Managing the Complexity of IoT online trainings. With more than 5000 customers, SOA Suite Achieves Significant Customer Adoption and Industry Recognition.Thanks to all our SOA Specialized partners for making our joins SOA customers successful! As a summary of the Industrial SOA series we published the Podcast Show Notes: SOA and Cloud - Where's This Relationship Going? Make sure you use the Oracle Demo Systems for your customer presentations. The demo systems are hosted by Oracle and include complete scenarios based on the latest Middleware version like the new B2B SOA Suite Demo System! For local presentations without fast internet use the SOA/BPM 11.1.1.7.1 Virtual Machine and Case Management Sample. At our SOA Community Workspace (SOA Community membership required) you can get new IoT presentations for Location Based Offers for Banking & Whitepaper and online Webcast & Utility presentation. In this newsletter you will find many articles about OSB: OSB 11g – A Hands-on Tutorial & Using Split-Joins in OSB Services for parallel processing of messages & OSB, Service Callouts and OQL & Working with Oracle Security Token Service. Thanks for sharing all the additional SOA articles within the community: How to configure Oracle SOA/BPM task auto release & Controlling BPEL process flow at runtime & Upgrading to Oracle SOA Suite 11g PS6 (11.1.1.7)? Do this. & BPEL and BPM's performance monitoring using DMS & SOA 11g - Create RESTful Service In Oracle SOA & Wrong timezone causes TopLink warning in SOA suite. Highlight of the BPM and ACM section is the IDC BPM vendor report. The new bundle Patch including the ACM UI is now available. If you want to learn more about ACM, get the ACM training material at our SOA Community Workspace (SOA Community membership required). A great demo for your next BPM presentation is the BPM iPad app. It’s simpleMobile BPM is Not An Option. It’s a Necessity. Thanks for sharing all the additional BPM articles within the community: BPM update adds Case Management Web Interface and REST APIs & Implementing deadline functionality with Oracle Adaptive Case Management & BPM 11g Timeout Heuristics & Humantask Assignment: Names and Expressions Assignment via Rules. In our last section Architecture, it is all about design. Usability is a key factor for customer satisfaction, worth to spend some time and read the Simplified User Experience Design Patterns eBook. Great blueprint for your project! See you in Lisbon! To read the newsletter please visit www.tinyurl.com/soaNewsMay2014 (OPN Account required) To become a member of the SOA Partner Community please register at http://www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: newsletter,SOA Community newsletter,SOA Community,Oracle,OPN,Jürgen Kress

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• Click No Browse: How to Navigate Objects Without Opening Them

  - by thatjeffsmith

  Oracle SQL Developer by default automatically opens the object editor when you click on an object in your connection tree or schema browser. For most folks this is very convenient. But if you are selecting objects to drag them to a model or to the worksheet, this can get annoying as the focus of the screen changes when you don’t want it to. The other scenario this feature might disrupt more than delight is when you want to click around the database in the tree and every time you click on an object, the object editor automatically changes to the selected object. You can disable this automatic browsing behavior in SQL Developer by modifying this preference: Tools Preferences Database ObjectViewer Open Object on Single Click Disable this if you don’t want an object to open when you click on it OK, I do realize my description of the problem may have confused the heck out of you just now. So instead of more words, how about a couple of animations of the object-click behavior with the option ON and OFF? Preference Disabled Click, no open. Double click, open. Preference Enabled (Default) As you click on objects, they are automatically opened

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• Reaching the Pinnacle of Customer Experience : Customer Concepts WebTV #2

  - by Richard Lefebvre

  The challenge has never been greater – globalization increases consumer choice and quickly converts products into mere commodities. Leading companies understand that delivering exceptional customer experiences and building brand equity are vital for success. Please join us for an exclusive Web TV broadcast to hear how companies are enriching interactions differently with their customers to drive measurable business value. Our panel of experts including customers, industry thought leaders and Oracle executives will discuss how to refine the customer experience and build a digital experience to win new clients and maximise customer retention. Register now for this pan-European interactive Web TV show on Friday, July 6 at 10 a.m. BST / 11 a.m. CET. Watch and share the teaser video  REPLAY Fusion CRM Sales - Performance Management on demand: Watch and share the teaser video and replay.

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• Improve Engineering & Construction Project Productivity

  - by [email protected]

  Driving successful project delivery and providing greater value and return for all stakeholders are key goals for firms in the engineering and construction industry. However, increasingly complex construction projects, compressed schedules, ineffective collaboration among project stakeholders, and limited interoperability, can get in the way of these goals and lead to reduced productivity. What E&C firms need are solutions that will improve global team collaboration, optimize processes and better communicate electronic project data. Check out the AutoVue for Engineering and Construction Solution Brief and learn how AutoVue enterprise visualization solutions can: - improve global project collaboration and communication - improve data interoperability - support virtual design and construction projects - improve change management and maintain accountability

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• The Benefits of using Oracle Diagnostics for Oracle Applications

  Listen to Kurt Larsen, Vice President of Oracle Support provide an update on the cost savings and problem avoidance provided to customers using Oracle Diagnostics within the E-Business Suite!

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• links for 2011-02-01

  - by Bob Rhubart

  OTN Virtual Developer Day for WebLogic Server and WebLogic Developer Broadcasts (WebLogic Server) Mike Lehmann with details on a whole bunch of upcoming online events for those with an interest in WebLogic. (tags: WebLogic oracle otn) IOUC Summit: Open Arms and Cheese Shoes (Oracle Technology Network Blog (aka TechBlog)) Event highlights from OTN head honcho Justin Kestelyn. (tags: oracle otn IOUC) Prognostications for the Future of BI (BI & Analytics Pulse) Jacqueline Coolidge looks into the Business Intelligence crystal ball. (tags: oracle otn businessintelligence) Edwin Biemond: Some handy code for your managed Beans ( ADF & JSF ) "Back in 2009, I already a made a blogpost about some handy code which you can use in your ADF Web Application. You can say this blogspot is part 2 and here I will show you the code, I use most in my own managed Beans." - Oracle ACE Edwin Biemond (tags: java SOA oracle oracleace) Leon Smiers: Process, content and collaboration "Taking a look at today’s business, most companies still have a lot [to do] as far as adapting to and leveraging Web 2.0 possibilities is concerned." - Leon Smiers (tags: e20 oracle enterprise2.0) Antony Reynolds: Using the SOA-BPM VIrtualBox Appliance Antony says: "Recently I have been setting up some machines for fellow engineers. My base setup consists of Oracle Enterprise Linux with Oracle Virtual Box." (tags: oracle otn soa virtualization virtualbox bpm) Oracle Weblogic Server Gets Smart with CERN | SiliconANGLE CERN, the home to European particle physics, chose Oracle Weblogic Server to handle technical applications and copious HR and administrative Java-based web applications used by CERN employees. Oracle got its start by scheduling the interventions of the Large Hadron Collider (LHC). (tags: Weblogic oracle CERN) Oracle Virtual Developers Day: WebLogic - February 10, 2011 Virtual Developer Day: WebLogic - February 10, 2011. Speakers: Frances Zhao - Principal Prod Mngr, Java Platform Group; Will Lyons - Dir, WebLogic Server Prod Mgmt; Steven Button - Principal Prod Mngr, WebLogic Server; Pyounguk Cho - Principal Prod Mngr, Java Platform Group. (tags: oracle otn weblogic java)

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• Fusion Middleware 11gR1 : 2012?10??????

  - by Hiro

  2012?10? (2012/10/16 ??)?Fusion Middleware 11gR1 ?????????????? ?????????????2??????? 1. Oracle WebLogic PortalOracle WebLogic Portal 11gR1 (10.3.5) ?????????????Media Pack????????? ? ??????????????AIX, HP-UX Itanium, HP-UX PA-RISC, Linux x86, Linux x86-64, Solaris (SPARC), Solaris x86-64, Windows (32-bit), Windows x64, Other Platforms ?????? 2. Oracle JRockit, JRE, JDKOracle JRockit, JRE, JDK????????Media Pack?????????????????????????Oracle Java Products Media Pack?????????? ???????????????

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• Ensure you have prerequisite rpms to install Oracle 10gR2 on Linux on IBM zSeries

  - by didier.wojciechowski

  To ensure you have installed the required rpms in order to achieve a sucessful installation of Oracle Database Server 10gR2. Oracle Support released this Metalink Note 1086769.1

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• AIA Foundation Pack 11gR1 verfügbar!

  - by Hans Viehmann

  Nach der Ankündigung des AIA Foundation Pack 11gR1 am Rande der "Collaborate 2010" in Las Vegas (s. Press Release hier), steht jetzt auch die Software auf edelivery.oracle.com zum Download bereit.In der Pressemeldung sind neben einer Zusammenfasssung der neuen Funktionalitäten auch eine Reihe von Links auf aktuelle Infos enthalten - es lohnt sich also, einen Blick darauf zu werfen ...

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• Mobile Developer Economics: Calling all Developers!

  - by Jacob Lehrbaum

  VisionMobile is currently soliciting feedback for the second edition of their popular Mobile Developer Economics report.  With the 2011 edition, VisionMobile is hoping to: "see how the dynamics of the developer world have changed since early 2010 and to provide more insights into app marketing, monetization and many other factors."If you have a couple of minutes, please check out the survey and provide your input.  In addition please help us spread the word to make sure that Java developers are well represented in this survey.  Thanks!

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• Financial Management: Why Move to the Cloud?

  - by Kathryn Perry

  A guest post by Terrance Wampler, Vice President, Financials Product Strategy, Oracle I’ve spent my career designing and developing financial management systems, most of it at Oracle. Every single day I either meet with our customers or talk to them on the phone. The time is usually spent discussing various business challenges facing CFOs and Controllers, who are running Oracle’s Financials. Lately, we’ve been talking a lot about cloud computing and whether it makes sense for finance to go to the cloud. Here are some pros and cons that might help you make that decision. Let’s start with the benefits of cloud solutions. The first is savings. With cloud services, you pay only for those commodities that you use. That makes you feel like you're getting better value for your money. Plus, you can preserve your cash for your core business and you can get a better matching of expenses and revenues. So, at the top of the list is lower total cost of ownership. The second point has to do with optimization. With cloud services, you’ll need less IT infrastructure so you can optimize your IT resources for better-value, higher-end projects. This also leads to greater financial visibility, where there's a clear cost for the set of services or features replaced by cloud services. And, the last benefit is what I call acceleration. You can save money by speeding up the initialization and deployment of the project. You don't have to deal with IT infrastructure and you can start implementing right away. We did a quick survey of about 70 CFOs at the CFO Summit last month in New York City. We asked them why they were looking at cloud services, and not necessarily just for financials. The No. 1 response was perceived lower cost of ownership. But of course there are risks to consider. The first thing most people think about in the cloud is security and ownership of data. So, will your data really be safe? Can you meet your own privacy policy requirements? Do you really want your private financial data exposed? Do you trust the provider? Is what you see really your data? Do you own it or is it managed by someone else? Security is a big concern that comes with an emotional component. The next thing in the risk category is reliability. Is the provider proven? You’re taking what you have control over – for example, standards and policies and internal service level agreements – away from your IT department and giving it to someone else. Will you still be able to adapt to shifts in your business? Will the provider be able to grow with your business effectively? Reliability means having a provider that can give you the service infrastructure that you need. And then there’s performance, which has two components in terms of risk. Going forward, will the provider be able to scale the infrastructure or service level if you have new employees or new businesses? And second, will the price you negotiate and the rate you lock in cover additional costs and rising service fees? Another piece is cost. What happens if you don't get the service level you want? What if you end the service? What happens, if after a few years, you send the service out for bid and change service? Can you move your data? Can you move the applications? Do the integrations work? These are cost components people don’t always take into account. And, the final piece is the business case. The perception is that you can get started really quickly with cloud. It has a perceived lower cost of total ownership and it feels cool because it's cloud. But do you have a good business case for moving to the cloud? Your total cost of ownership is over three years; then you’ll renew it, so your TCO is six years. Have you compared that to other internal services that you’re offering? You might already have product that you can run this new business or division on. In that same survey at the CFO Summit, the execs thought the biggest perceived risks were security of data, ability to move data back, and the ability to create a business case to actually justify the risks. So that’s the list of pros and cons. Not to leave you hanging, I will do another post on how to balance these pros and cons and make the right decision for your business.

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• Oracle is #1 in Life Sciences!

  - by Michael Snow

  Guest post today by: John Klinke, Senior Principal Product Manager, Oracle WebCenter Content 12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} Based on the announcement last week at EMC World about Documentum for Life Sciences, it looks like EMC is starting to have regrets about pulling out of the life sciences space over the last few years. Certainly their content management customers and partners in life sciences have noticed their retreat. Many of them are now talking to us about WebCenter Content since they’ve seen the writing on the wall regarding Documentum’s decline, including falling revenue, shrinking investment, departure of key executives, and EMC’s auditing of existing customers. While EMC has been neglecting the life sciences industry over the last few years, Oracle has been increasing its investment and commitment by providing best-of-breed solutions to enable pharmaceutical, medical device, biotech and CRO companies to improve productivity and drive innovation. As a result, according to IDC Health Insights, Oracle is #1 in life sciences. From research and development through clinical development and manufacturing to sales and marketing, Oracle provides the solutions that life sciences companies depend on to accelerate R&D, expedite clinical trials, and speed time to market. Specifically for Oracle WebCenter, our life sciences business is booming thanks to our comprehensive offerings led by Oracle WebCenter Content, our 21 CFR Part 11 compliant enterprise content management platform. Unlike Documentum, WebCenter Content is all about keeping the cost of ownership low - through simplicity, flexibility, and out-of-the-box integrations. WebCenter Content is a single, comprehensive ECM platform that can handle all your content management needs, from controlled documents to digital asset management, records management and document imaging and capture. And it is much more flexible, letting you do configuration changes instead of customizations to meet your business needs. It also saves you money by being pre-integrated with the rest of the Oracle Fusion Middleware technology stack and with leading enterprise applications like Siebel (including Siebel CTMS), Primavera, E-Business Suite, JD Edwards and PeopleSoft. So if you think EMC’s announcement last week was too little and too late, I’m happy to report that Oracle is here to help. Back in October, we announced our Move Off Documentum offer, which provides a 100% trade-in credit for your Documentum licenses when you purchase Oracle WebCenter, and the good news is, this offer is still available for a limited time. So stop maintaining Documentum and start innovating with Oracle WebCenter. For more details see www.oracle.com/moveoff/documentum.

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• Oracle Social Network Developer Challenge: Fishbowl Solutions

  - by Kellsey Ruppel

  Originally posted by Jake Kuramoto on The Apps Lab blog. Today, I give you the final entry in the Oracle Social Network Developer Challenge, held last week during OpenWorld. This one comes from Friend of the ‘Lab and Fishbowl Solutions (@fishbowle20) hacker, John Sim (@jrsim_uix), whom you might remember from his XBox Kinect demo at COLLABORATE 12 (presentation slides and abstract) hacks and other exploits with WebCenter. We put this challenge together specifically for developers like John, who like to experiment with new tools and push the envelope of what’s possible and build cool things, and as you can see from his entry John did just that, mashing together Google Maps and Oracle Social Network into a mobile app built with PhoneGap that uses the device’s camera and GPS to keep teams on the move in touch. He calls it a Mobile GeoTagging Solution, but I think Avengers Assemble! would have equally descriptive, given that was obviously his inspiration. Here’s his description of the mobile app: My proposed solution was to design and simplify GeoLocation mapping, and automate updates for users and teams on the move; who don’t have access to a laptop or want to take their ipads out – but allow them to make quick updates to OSN and upload photos taken from their mobile device – there and then. As part of this; the plan was to include a rules engine that could be configured by the user to allow the device to automatically update and post messages when they arrived at a set location(s). Inspiration for this came from on{x} – automate your life. Unfortunately, John didn’t make it to the conference to show off his hard work in person, but luckily, he had a colleague from Fishbowl and a video to showcase his work.    Here are some shots of John’s mobile app for your viewing pleasure: John’s thinking is sound. Geolocation is usually relegated to consumer use cases, thanks to services like foursquare, but distributed teams working on projects out in the world definitely need a way to stay in contact. Consider a construction job. Different contractors all converge on a single location, and time is money. Rather than calling or texting each other and risking a distracted driving accident, an app like John’s allows everyone on the job to see exactly where the other contractors are. Using his GPS rules, they could easily be notified about how close each is to the site, definitely useful when you have a flooring contractor sitting idle, waiting for an electrician to finish the wiring. The best part is that the project manager or general contractor could stay updated on all the action (or inaction) using Oracle Social Network, either sitting at a desk using the browser app or desktop client or on the go, using one of the native mobile apps built for Oracle Social Network. I can see this being used by insurance adjusters too, and really any team that, erm, assembles at a given spot. Of course, it’s also useful for meeting at the pub after the day’s work is done. Beyond people, this solution could also be implemented for physical objects that are in route to a destination. Say you’re a customer waiting on rail shipment or a package delivery. You could track your valuable’s whereabouts easily as they report their progress via checkins. If they deviated from the GPS rules, you’d be notified. You might even be able to get a picture into Oracle Social Network with some light hacking. Thanks to John and his colleagues at Fishbowl for participating in our challenge. We hope everyone had a good experience. Make sure to check out John’s blog post on his work and the experience using Oracle Social Network. Although this is the final, official entry we had, tomorrow, I’ll show you the work of someone who finished code, but wasn’t able to make the judging event. Stay tuned.

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• WebCenter Customer Spotlight: Institute of Financing for Agriculture and Fisheries

  - by kellsey.ruppel

   Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryThe Institute of Financing for Agriculture and Fisheries (IFAP) provides access, process payments, and oversee the application of EU and domestic funds distribution to individuals and companies. IFAP business objectives were to establish electronic processing of EU funds, improve relations between government agencies and public in compliance with the International Organization for Standardization (ISO) requirements for information management and security They implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture. IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments and the solution complies with ISO information and security requirements.  Company OverviewAs part of the Ministry of Agriculture, Rural Development, and Fisheries, the mission of the Institute of Financing for Agriculture and Fisheries (IFAP) is to provide access, process payments, and oversee the application of European Union (EU) and domestic funds distribution to individuals and companies engaged in the agriculture, rural development, and fisheries industries. Business ChallengesIFAP main business objective was to establish electronic processing of EU funds invested in agriculture and fisheries, improve relations between government agencies and the public and  comply with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Solution DeployedIFAP implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture.  The use of paper was replaced with digital formats, accelerating internal processes and ensuring compliance with ISO requirements Business Results Scalability The number of documents included and managed in the document system, called iDOC, increased to a total of 490,847, of which 103,298 are internally generated, 113,824 are digitized correspondence, and 264,870 are forms that have been digitized or received via the institute’s Web site. Efficiency  IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments. The overall productivity increased through the use of digital formats and citizens’ ID cards as digital signatures. Compliance The implemented solution complies with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Oracle Products and Services IFAP Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle Application Server Oracle Forms Oracle Reports

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• Willy Rotstein at the Oracle Retail Industry Forum

  - by user801960

  In the video below, Willy Rotstein from Oracle Retail talks about the success of the Oracle Retail Industry Forum that took place in Berlin in October.  Willy talks about the main discussion topics at the forum and summarises the thoughts of the retailers that attended the forum.  The forum was an excellent way for retailers to come together and discuss the challenges of the industry and share experiences in developing solutions to those challenges.  

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• Oracle E-Business Suite Release 12.1 Certified on Solaris 11

  - by John Abraham

  Oracle Solaris 11 was announced last week, and I'm pleased to also announce that Oracle E-Business Suite Release 12.1 is now certified on Oracle Solaris on SPARC (64-bit). This new operating system release represents a culmination of years of hard work by our Solaris engineering group.  It has a number of new and advanced features including simplified deployment and lifecycle management tools, built-in certified virtualization technologies, support on the latest generation SPARC chips, and more. New installations of the E-Business Suite R12 on this platform will require version 12.1.1 or higher and the latest Rapid Install startCD version 12.1.1.13.  For existing 12.1 installations, we have also certified an "in place" OS upgrade or the use of cloning to a target Solaris 11 system. There are also specific requirements to upgrade technology components such as the Oracle Database and Fusion Middleware.  These requirements are noted in the links below. References Oracle E-Business Suite Installation and Upgrade Notes Release 12 (12.1.1) for Oracle Solaris on SPARC (64-bit) (My Oracle Support Document 761568.1) Oracle Database Installation Guide 11g Release 2 (11.2) for Oracle Solaris Interoperability Notes Oracle E-Business Suite Release 12 with Oracle Database 11g Release 2 (11.2.0) (My Oracle Support Document 1058763.1) Cloning Oracle Applications Release 12 with Rapid Clone (My Oracle Support Document 406982.1) Related Articles New Rapid Install StartCD (12.1.1.13) for Oracle E-Business Suite Release 12.1 Now Available Oracle E-Business Suite Release 12.1.3 Now Available

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• 2-D Codes in Retail

  - by David Dorf

  The UPC you find on packaging is a one-dimensional barcode that's been in use, in one form or another, since the 1970s. While its a good symbology to encode numbers like a product identifier, its not really big enough to hold much more. It also requires a barcode scanner (like those connected to the POS), although iPhone apps like RedLaser have proved a mobile camera can be made to work in many situations. The next generation barcodes are two-dimensional and therefore capable of holding much more information as well as being more conducive to cameras. The most popular format is the QR Code, widely used in Japan because almost every mobile phone has a built-in reader. A typical use for QR Codes is to embed a URL so that that a mobile phone can quickly navigate to the specified web page. QR Codes can be found on posters, billboards, catalogs, and circulars. Speaking of which, Best Buy recently put a QR code in their circular as shown below. If fact, they even updated their iPhone application to include a QR Code reader. I was able to scan the barcode above right from the screen with my iPhone without issues, even though its fairly small in this image. Clearly they are planning to incorporate more QR Codes in their stores and advertising. If you haven't seen QR Codes before, you're not looking hard enough. They are around and will continue to spread.

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• My Dog, Cross-Channel Shopping, and Fusion SCM

  - by Kathryn Perry

  A guest post by Mark Carson, Director, Oracle Fusion Supply Chain Management I was walking my dog Max in an open space behind my house. As we tromped through the tall weeds I remembered it is tick season and that I should get Max some protection. While he sniffed merrily in the tick infested brush, I started shopping in the middle of an open field on my phone. I thought it would be convenient to pick up the tick medicine from a pet store on the way home. Searching the pet store website I saw that they had the medicine, but there was no information on whether the store had any in stock and there were no options for shipping it to the store for pickup. I could return it, but not pick it up which seamed kind of odd. I really didn't feel like making calls to the local stores to find out if they had it. Since the product is popular, I tried one of the large 'everything' stores. Browsing its website I could see that it could be shipped to me, shipped to the store for free, and that the store nearest to me had it in stock. Needless to say, this store became a better option. This experience is a small example of why retailers, distributors, and manufactures have placed a high priority on enabling 'cross-channel commerce.' Shoppers like you and me expect to be able to search, compare, buy and return products on-line and over the phone using a variety of devices including PDAs, tablets and in-store kiosks. The pet store lost my business because its web channel had limited information about its stores. I have spoken with many customers and prospects about cross-channel commerce. They all realize the business implications and urgency behind cross-channel commerce but recognize there are challenges to enable it. New and existing applications must be integrated together globally through a consistent cross-channel business process. Integration is required between applications that provide the initial shopping experience and delivery applications associated with warehouses, stores, and partners. The enablement must be accomplished in a flexible way to react to fast-changing product portfolios and new acquisitions, while at the same time minimizing costs through reuse of existing systems. Meanwhile, the business must continue to grow and decision makers need to balance new capability with peak seasons. The challenges above are not unique to retail. Any customer in any industry who has multiple points for capturing orders and multiple points for fulfilling orders will face these challenges. With this in mind, we had a unique opportunity in Fusion SCM to re-think how to build a set of modular and flexible applications in the order management space that would make these challenges easier to conquer. The results are Fusion Distributed Order Orchestration and Global Order Promising. These applications can help companies, such as the pet store, enable true cross-channel commerce. The apps provide highly adaptable and flexible business processes to automate order orchestration across multiple cross-channel systems. They also show a global view of supply across warehouses, stores, and partners for real-time availability and more accurate order promising. Additional capability includes a standards-based integration framework for seamless execution and the ability to reuse existing systems for faster and lower cost implementations. OK, that was a mouthful of features and benefits. As Max waited to cross the street (he can do basic math too), I wondered if he could relate. He does not care about leash laws, pick-up courtesy, where he can/can't walk, what time of day it is, or even ticks. He does not care about how all these things could make walking complicated. He just wants to walk. Similarly, customers just want to shop and companies just want to make it easier to sell and deliver. You can learn more about Distributed Order Orchestration and Global Order Promising in cross-channel here.

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