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  • What is a good support knowledge base tool?

    - by Guillaume
    I have been searching for a tool to help my team organize its knowledge for resolving recurring support cases. I know this question will probably be closed, but I'll try my change anyway because I know that I can have some good answers about that. Context: our team is developing and supporting an huge applications (lots of different screens and workflow processes. We already have a good tool for managing our documentation, but we are struggling with support cases. Support action involve often quite a lot of manual steps to fix stuff and the knowledge for these actions is more 'oral transmission' than modern tools. We need an efficient way to store them in a knowledge base to be able to retrieve similar cases based on patterns (a stacktrace, an error message, a component name, a workflow step, ...) and ranked by similarity. Our wiki search is not very powerful when it come to this kind of search and the team members don't want to 'waste' time writing a report that will never be found... Do you know efficient knowledge base tool for this kind of use case ?

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  • POP Forums will be at Mix!

    - by Jeff
    If you've never been to Mix, you're missing out on what is arguably one of the best conferences that Microsoft does. I'm not just saying that because I work here... I felt that way before, having been to most of them. The breadth of people and disciplines make it a really exciting event that pushes it well beyond the "Redmond bubble," as I like to call it. You should go.In any case, there's an Open Source Fest happening the night before Mix starts, on Monday, from 6 to 9 p.m. There will be people there representing a ton of great projects, some as enormous as Umbraco, as well as people doing SDK's, controls and other neat stuff. Best of all, you get to vote for your favorites. Unless your favorite is Orchard, because Microsoft is sponsoring that directly. Or if it's POP Forums, not because Microsoft is sponsoring it, but because that's where I work in my day job. No prizes for me! Come by and say hello. I think the app will be nearly final by then, and it's already running on MouseZoom, one of my little side projects.The quality and diversity of open source projects around the Microsoft stack just keeps getting better. Our platform is also pretty great at running stuff we don't make. This will be a pretty exciting Mix. Can't wait!

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  • What tools should every programmer know?

    - by acidzombie24
    What are some tools every programmer know about? Some examples i thought were Source control. (No explanation needed) Profiler. Many could go without but its good to know how to use one when the occasion arise What else? I was thinking a bug report software but i havent used one so i wasnt sure. Should programmers know how to use TRAC? I remember in the past a person telling me if i was making a shared library i should know (Some Name) which generates docs from the source (in that case C++). What was that called and what else should i know about? -edit- what about team management software? any software you could not live without in a specific project would be a good mention. I'll also mention i use VMs frequently during the prototype or end phase to see if there are any issues on a clean XP or linux distro and if i forgot anything in my redistribution. I cant imagine the end/release and testing phase of a project without a VM.

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  • Interfaces and Virtuals Everywhere????

    - by David V. Corbin
    First a disclaimer; this post is about micro-optimization of C# programs and does not apply to most common scenarios - but when it does, it is important to know. Many developers are in the habit of declaring member virtual to allow for future expansion or using interface based designs1. Few of these developers think about what the runtime performance impact of this decision is. A simple test will show that this decision can have a serious impact. For our purposes, we used a simple loop to time the execution of 1 billion calls to both non-virtual and virtual implementations of a method that took no parameters and had a void return type: Direct Call:     1.5uS Virtual Call:   13.0uS The overhead of the call increased by nearly an order of magnitude! Once again, it is important to realize that if the method does anything of significance then this ratio drops quite quickly. If the method does just 1mS of work, then the differential only accounts for a 1% decrease in performance. Additionally the method in question must be called thousands of times in order to produce a meaqsurable impact at the application level. Yet let us consider a situation such as the per-pixel processing of a graphics processing application. Here we may have a method which is called millions of times and even the slightest increase in overhead can have significant ramification. In this case using either explicit virtuals or interface based constructs is likely to be a mistake. In conclusion, good design principles should always be the driving force behind descisions such as these; but remember that these decisions do not come for free.   1) When a concrete class member implements an interface it does not need to be explicitly marked as virtual (unless, of course, it is to be overriden in a derived concerete class). Nevertheless, when accessed via the interface it behaves exactly as if it had been marked as virtual.

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  • Running a defect php file cause error 500

    - by John Brunner
    When I address a PHP file, I always get an error 500. I've looked up the logs of my Apache server, and this displays that some includes etc. in the PHP file address files which don't exist on the server. They don't exist because I'm just testing my PHP file. But could it be achieved that the server runs the php file in every case, even when something is wrong? Every 30 seconds an entry is made in the error_log file which says [Sat Jun 09 17:55:07 2012] [error] [client 10.224.55.160] File does not exist: /var/www/html/index.html ... but there IS an index.html?!

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  • Keyboard freezes / stuck if a key pressed repeatedly

    - by Aziz Rahmad
    I use Acer 4530. This problem has happened long since Ubuntu 10.10 and now that I use 11.04 dual booted with Linux Mint 10. Everytime I press one key repeatedly, like when I read a long article in a website/ebook or when I play games which required me to press arrow keys repeatedly, it would randomly freeze. That is, whatever I press on keyboard has no effect, and that also happens with touchpad. However, the USB mouse works just fine. I later found out that it's not actually freeze but more like it's like the key stuck. For example when I play tetris which I usually press w (down) button repeatedly, after some times it would freeze. And if I put the cursor in, say, browser's address bar, it would type "wwww....." infinitely. The only way I could fix it is by suspend the laptop, either by using mouse or by closing the lid. And instead of suspended, in that case the laptop would automatically wake up and everything will be fine. (Usually my laptop would wake up after suspended by pressing any key) It has happened since the first time I use Ubuntu, 10.10, and it also happens in Linux Mint 10, and until now in Ubuntu 11.04. It never happened when I use Windows, though. Anyone has ever encounter similar problem? Anyone know how to fix it permanently? UPDATE I just recently installed Windows 7 and Windows 8 Development Preview and both have similar symptoms. So I declare that this problem is not OS specific, probably hardware problem.

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  • How to setup certificate authentication for MS SQL server 2008 R2 ?

    - by Stephane
    Hello, I have to connect an (ADO) application running on a standalone Windows 2003 R2 server to a SQL 2008 R2 database that is a member of the domain. I have setup an SQL authentication account for this and hard-coded the password into the connection string but I wonder if it wouldn't be possible to use certificate-based authentication for this instead. I haven't been able to find any documentation regarding this apparently new functionality of SQL 2008 R2 anywhere. Could someone kindly point me at some good documentation ? Or at least a description of the functionality and whether it could be used in my case or not ? Thank you in advance

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  • Why Are Minimized Programs Often Slow to Open Again?

    - by Jason Fitzpatrick
    It seems particularly counterintuitive: you minimize an application because you plan on returning to it later and wish to skip shutting the application down and restarting it later, but sometimes maximizing it takes even longer than launching it fresh. What gives? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Bart wants to know why he’s not saving any time with application minimization: I’m working in Photoshop CS6 and multiple browsers a lot. I’m not using them all at once, so sometimes some applications are minimized to taskbar for hours or days. The problem is, when I try to maximize them from the taskbar – it sometimes takes longer than starting them! Especially Photoshop feels really weird for many seconds after finally showing up, it’s slow, unresponsive and even sometimes totally freezes for minute or two. It’s not a hardware problem as it’s been like that since always on all on my PCs. Would I also notice it after upgrading my HDD to SDD and adding RAM (my main PC holds 4 GB currently)? Could guys with powerful pcs / macs tell me – does it also happen to you? I guess OSes somehow “focus” on active software and move all the resources away from the ones that run, but are not used. Is it possible to somehow set RAM / CPU / HDD priorities or something, for let’s say, Photoshop, so it won’t slow down after long period of inactivity? So what is the deal? Why does he find himself waiting to maximize a minimized app? The Answer SuperUser contributor Allquixotic explains why: Summary The immediate problem is that the programs that you have minimized are being paged out to the “page file” on your hard disk. This symptom can be improved by installing a Solid State Disk (SSD), adding more RAM to your system, reducing the number of programs you have open, or upgrading to a newer system architecture (for instance, Ivy Bridge or Haswell). Out of these options, adding more RAM is generally the most effective solution. Explanation The default behavior of Windows is to give active applications priority over inactive applications for having a spot in RAM. When there’s significant memory pressure (meaning the system doesn’t have a lot of free RAM if it were to let every program have all the RAM it wants), it starts putting minimized programs into the page file, which means it writes out their contents from RAM to disk, and then makes that area of RAM free. That free RAM helps programs you’re actively using — say, your web browser — run faster, because if they need to claim a new segment of RAM (like when you open a new tab), they can do so. This “free” RAM is also used as page cache, which means that when active programs attempt to read data on your hard disk, that data might be cached in RAM, which prevents your hard disk from being accessed to get that data. By using the majority of your RAM for page cache, and swapping out unused programs to disk, Windows is trying to improve responsiveness of the program(s) you are actively using, by making RAM available to them, and caching the files they access in RAM instead of the hard disk. The downside of this behavior is that minimized programs can take a while to have their contents copied from the page file, on disk, back into RAM. The time increases the larger the program’s footprint in memory. This is why you experience that delay when maximizing Photoshop. RAM is many times faster than a hard disk (depending on the specific hardware, it can be up to several orders of magnitude). An SSD is considerably faster than a hard disk, but it is still slower than RAM by orders of magnitude. Having your page file on an SSD will help, but it will also wear out the SSD more quickly than usual if your page file is heavily utilized due to RAM pressure. Remedies Here is an explanation of the available remedies, and their general effectiveness: Installing more RAM: This is the recommended path. If your system does not support more RAM than you already have installed, you will need to upgrade more of your system: possibly your motherboard, CPU, chassis, power supply, etc. depending on how old it is. If it’s a laptop, chances are you’ll have to buy an entire new laptop that supports more installed RAM. When you install more RAM, you reduce memory pressure, which reduces use of the page file, which is a good thing all around. You also make available more RAM for page cache, which will make all programs that access the hard disk run faster. As of Q4 2013, my personal recommendation is that you have at least 8 GB of RAM for a desktop or laptop whose purpose is anything more complex than web browsing and email. That means photo editing, video editing/viewing, playing computer games, audio editing or recording, programming / development, etc. all should have at least 8 GB of RAM, if not more. Run fewer programs at a time: This will only work if the programs you are running do not use a lot of memory on their own. Unfortunately, Adobe Creative Suite products such as Photoshop CS6 are known for using an enormous amount of memory. This also limits your multitasking ability. It’s a temporary, free remedy, but it can be an inconvenience to close down your web browser or Word every time you start Photoshop, for instance. This also wouldn’t stop Photoshop from being swapped when minimizing it, so it really isn’t a very effective solution. It only helps in some specific situations. Install an SSD: If your page file is on an SSD, the SSD’s improved speed compared to a hard disk will result in generally improved performance when the page file has to be read from or written to. Be aware that SSDs are not designed to withstand a very frequent and constant random stream of writes; they can only be written over a limited number of times before they start to break down. Heavy use of a page file is not a particularly good workload for an SSD. You should install an SSD in combination with a large amount of RAM if you want maximum performance while preserving the longevity of the SSD. Use a newer system architecture: Depending on the age of your system, you may be using an out of date system architecture. The “system architecture” is generally defined as the “generation” (think generations like children, parents, grandparents, etc.) of the motherboard and CPU. Newer generations generally support faster I/O (input/output), better memory bandwidth, lower latency, and less contention over shared resources, instead providing dedicated links between components. For example, starting with the “Nehalem” generation (around 2009), the Front-Side Bus (FSB) was eliminated, which removed a common bottleneck, because almost all system components had to share the same FSB for transmitting data. This was replaced with a “point to point” architecture, meaning that each component gets its own dedicated “lane” to the CPU, which continues to be improved every few years with new generations. You will generally see a more significant improvement in overall system performance depending on the “gap” between your computer’s architecture and the latest one available. For example, a Pentium 4 architecture from 2004 is going to see a much more significant improvement upgrading to “Haswell” (the latest as of Q4 2013) than a “Sandy Bridge” architecture from ~2010. Links Related questions: How to reduce disk thrashing (paging)? Windows Swap (Page File): Enable or Disable? Also, just in case you’re considering it, you really shouldn’t disable the page file, as this will only make matters worse; see here. And, in case you needed extra convincing to leave the Windows Page File alone, see here and here. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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  • CPU load, USB connection vs. NIC

    - by T.J. Crowder
    In general, and understanding the answer may vary by manufacturer and model (and driver, and...), in consumer-grade workstations with integrated NICs, does the NIC rely on the CPU for a lot of help (as is typically the case with a USB controller, for instance), or is it fairly intelligent and capable on its own (like, say, the typical Firewire controller)? Or is the question too general to answer? (If it matters, you can assume Linux.) Background: I'm looking at connecting a device (digital television capture) that will be delivering ~20-50 Mbit/sec of data to a somewhat under-powered workstation. I can get a USB 2 High-speed device, or a network-attached device, and am interested in avoiding impacting the CPU where possible. Obviously, if it's a 100Mbit NIC, that's roughly half its theoretical inbound bandwidth, whereas it's only roughly a tenth of the 480 Mbit/second the USB 2 "High Speed" interface. But if the latter requires a lot of CPU support and the former doesn't...

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  • Graduate expectations versus reality

    - by Bobby Tables
    When choosing what we want to study, and do with our careers and lives, we all have some expectations of what it is going to be like. Now that I've been in the industry for almost a decade, I've been reflecting a bit on what I thought (back when I was studying Computer Science) programming working life was going to be like, and how it's actually turning out to be. My two biggest shocks (or should I say, broken expectations) by far are the sheer amount of maintenance work involved in software, and the overall lack of professionalism: Maintenance: At uni, we were all told that the majority of software work is maintenance of existing systems. So I knew to expect this in the abstract. But I never imagined exactly how overwhelming this would turn out to be. Perhaps it's something I mentally glazed over, and hoped I'd be building cool new stuff from scratch a lot more. But it really is the case that most jobs are overwhelmingly maintenance, bug fixing, and support oriented. Lack of professionalism: At uni, I always had the impression that commercial software work is very process-oriented and stringently engineered. I had images of ISO processes, reams of technical documentation, every feature and bug being strictly documented, and a generally professional environment. It came as a huge shock to realise that most software companies operate no differently to a team of students working on a large semester-long project. And I've worked in both the small agile hack shop, and the medium sized corporate enterprise. While I wouldn't say that it's always been outright "unprofessional", it definitely feels like the software industry (on the whole) is far from the strong engineering discipline that I expected it to be. Has anyone else had similar experiences to this? What are the ways in which your expectations of what our profession would be like were different to the reality?

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  • At which point is a continuous integration server interesting?

    - by Cedric Martin
    I've been reading a bit about CI servers like Jenkins and I'm wondering: at which point is it useful? Because surely for a tiny project where you'd have only 5 classes and 10 unit tests, there's no real need. Here we've got about 1500 unit tests and they pass (on old Core 2 Duo workstations) in about 90 seconds (because they're really testing "units" and hence are very fast). The rule we have is that we cannot commit code when a test fail. So each developers launches all his tests to prevent regression. Obviously, because all the developers always launch all the test we catch errors due to conflicting changes as soon as one developer pulls the change of another (when any). It's still not very clear to me: should I set up a CI server like Jenkins? What would it bring? Is it just useful for the speed gain? (not an issue in our case) Is it useful because old builds can be recreated? (but we can do this to with Mercurial, by checking out old revs) Basically I understand it can be useful but I fail to see exactly why. Any explanation taking into account the points I raised above would be most welcome.

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  • Intel video driver upgrade now makes my external monitor display red-only with HDMI cable.

    - by Eli
    I have an HP G60 notebook with a Mobile Intel 4 Series Express Chipset video display (Driver version is 8.15.10.2021). OS is Win7 Home Premium. I also have an LG widescreen display that I was connecting to the laptop using an HDMI cable. It was working great, until I applied an Intel 4 Series Express Chipset update from Windows Update. After the update, if I plug the laptop to the monitor using the HDMI cable, it appears I only get the Magenta channel, cause that is all I see. If I connect with the VGA cable, it works fine. So, is it possible it is just the HDMI cable (which IS cheap in this case - fire sale at Blockbuster), and not related to the video driver update at all?

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  • Comparing Dates in Oracle Business Rule Decision Tables

    - by James Taylor
    I have been working with decision tables for some time but have never had a scenario where I need to compare dates. The use case was to check if a persons membership had expired. I didn't think much of it till I started to develop it. The first trap I feel into was trying to create ranges and bucket sets. The other trap I fell into was not converting the date field to a complete date. This may seem obvious to most people but my Google searches came up with nothing so I thought I would create a quick post. I assume everyone knows how to create a decision table so I'm not going to go through those steps. The prerequisite for this post is to have a decision table with a payload that has a date field. This filed must have the date in the following format YYYY-MM-DDThh:mm:ss. Create a new condition in your decision table Right-click on the condition to edit it and select the expression builder In the expression builder, select the Functions tab. Expand the CurrentDate file and select date, and click Insert Into Expression button. In the Expression Builder you need to create an expression that will return true or false, add the operation <= after the CurrentDate.date In my scenario my date field is memberExpire, Navigate to your date field and expand, select toGregorianCalendar(). Your expression will look something like this, click OK to get back to the decision table Now its just a matter of checking if the value is true or false. Simple when you know how :-)

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  • Music While Coding [closed]

    - by inspectorG4dget
    Hi SO, Generally, while I'm coding, I prefer to listen to some background music. Nothing that'll get me distracted, but something that'll help keep the rhythm and isn't counterproductive when I need to stop coding to debug or to think of a way to solve a small problem that stands in the way of progress. Now, I have read some similar questions on reddit and on SO - specifically: which songs do you find most productive to listen to while coding, Music while programming and more. Sadly a lot of these questions were closed as off-topic, etc. But (1) I don't think this question is off-topic and I think that a lot of programmers can benefit from it. (2) It's a real question. I really want to know what music you guys would recommend because music helps when I'm coding. It's sad that SO: Music to listen to while coding cannot be found and this isn't of much help. I hope this doesn't get closed. PS: I want to turn this into a community wiki, but I don't seem to know how. I'd appreciate any help. Thank you, all. In response to kirk.burleson's comment: In case the question isn't already clear, I'm asking for recommendations/opinions of music to listen to while coding. I would like to know what you listen to when you code so that I can try it too. I am running out of good "coding music" and this is a problem for me because good "coding music" helps me code better.

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  • What's a good entity hierarchy for a 2D game?

    - by futlib
    I'm in the process of building a new 2D game out of some code I wrote a while ago. The object hierarchy for entities is like this: Scene (e.g. MainMenu): Contains multiple entities and delegates update()/draw() to each Entity: Base class for all things in a scene (e.g. MenuItem or Alien) Sprite: Base class for all entities that just draw a texture, i.e. don't have their own drawing logic Does it make sense to split up entities and sprites up like that? I think in a 2D game, the terms entity and sprite are somewhat synonymous, right? But I do believe that I need some base class for entities that just draw a texture, as opposed to drawing themselves, to avoid duplication. Most entities are like that. One weird case is my Text class: It derives from Sprite, which accepts either the path of an image or an already loaded texture in its constructor. Text loads a texture in its constructor and passes that to Sprite. Can you outline a design that makes more sense? Or point me to a good object-oriented reference code base for a 2D game? I could only find 3D engine code bases of decent code quality, e.g. Doom 3 and HPL1Engine.

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  • PHP file_put_contents File Locking

    - by hozza
    The Senario: You have a file with a string (average sentence worth) on each line. For arguments sake lets say this file is 1Mb in size (thousands of lines). You have a script that reads the file, changes some of the strings within the document (not just appending but also removing and modifying some lines) and then overwrites all the data with the new data. The Questions: Does 'the server' PHP, OS or httpd etc. already have systems in place to stop issues like this (reading/writing half way through a write)? i. If it does, please explain how it works and give examples or links to relevant documentation. ii. If not, are there things I can enable or set-up, such as locking a file until a write is completed and making all other reads and/or writes fail until the previous script has finished writing? My Assumptions and Other Information: The server in question is running PHP and Apache or Lighttpd. If the script is called by one user and is halfway through writing to the file and another user reads the file at that exact moment. The user who reads it will not get the full document, as it hasn't been written yet. (If this assumption is wrong please correct me) I'm only concerned with PHP writing and reading to a text file, and in particular, the functions "fopen"/"fwrite" and mainly "file_put_contents". I have looked at the "file_put_contents" documentation but have not found the level of detail or a good explanation of what the "LOCK_EX" flag is or does. The senario is an EXAMPLE of a worst case senario where I would assume these issues are more likely to occur, due to the large size of the file and the way the data is edited. I want to learn more about these issues and don't want or need answers or comments such as "use mysql" or "why are you doing that" because I'm not doing that, I just want to learn about file read/writing with PHP and don't seem to be looking in the right places/documentation and yes I understand PHP is not the perfect language for working with files in this way...

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  • Unity throws SynchronizationLockException while debugging

    - by pjohnson
    I've found Unity to be a great resource for writing unit-testable code, and tests targeting it. Sadly, not all those unit tests work perfectly the first time (TDD notwithstanding), and sometimes it's not even immediately apparent why they're failing. So I use Visual Studio's debugger. I then see SynchronizationLockExceptions thrown by Unity calls, when I never did while running the code without debugging. I hit F5 to continue past these distractions, the line that had the exception appears to have completed normally, and I continue on to what I was trying to debug in the first place.In settings where Unity isn't used extensively, this is just one amongst a handful of annoyances in a tool (Visual Studio) that overall makes my work life much, much easier and more enjoyable. But in larger projects, it can be maddening. Finally it bugged me enough where it was worth researching it.Amongst the first and most helpful Google results was, of course, at Stack Overflow. The first couple answers were extensive but seemed a bit more involved than I could pull off at this stage in the product's lifecycle. A bit more digging showed that the Microsoft team knows about this bug but hasn't prioritized it into any released build yet. SO users jaster and alex-g proposed workarounds that relieved my pain--just go to Debug|Exceptions..., find the SynchronizationLockException, and uncheck it. As others warned, this will skip over SynchronizationLockExceptions in your code that you want to catch, but that wasn't a concern for me in this case. Thanks, guys; I've used that dialog before, but it's been so long I'd forgotten about it.Now if I could just do the same for Microsoft.CSharp.RuntimeBinder.RuntimeBinderException... Until then, F5 it is.

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  • Brother MFC-J470DW scan function "Check Connection"

    - by user292599
    I have a Brother MFC-J470DW printer that I have connected to a Linux desktop (running Ubuntu 14.04) using a wireless router network. The printer works fine for printing and copying, but now I want to add the scan function. To set up the scan function, I went to the Brother web page for this printer: http://support.brother.com/g/b/downloadlist.aspx?c=eu_ot&lang=en&prod=mfcj470dw_us_eu_as&os=128 and under Scanner Drivers selected "Scanner driver 64bit (deb package)", "Scan-key-tool 64bit (deb package)", and "Scanner Setting file (deb package)". For each package, I clicked the EULA, and selected "open with Ubuntu Software Center". Then after the USC window pops up, I click on Install and the red line goes from left to right. In each case, the USC window then had a green checkmark and the Install box changes to Reinstall (that's how you know it worked). So now I try it out. Hitting the Scan button on the printer, selecting "Scan to file", and hitting ok produces the message "Check Connection". I checked the Brother Linux Information FAQ (scanner) page and the 14th question seems the same as mine: When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". I explored the solution given for this FAQ, but found from ifconfig that I am already using eth0, the default setting, so presumably that is not the problem. I also found brscan-skey installed in /usr/bin and did drrm@drrmlinux2:~$ brscan-skey -t drrm@drrmlinux2:~$ brscan-skey but that didn't help - I still get the "Check connection" message. What can you suggest to fix this problem?

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  • Proxmox - Uploading disk image

    - by davids
    I've got a KVM Virtual Machine in my local PC, and I'd like to copy it to a Proxmox server. According to the docs, I just have to create a new VM on Proxmox and add the existing disk image to it, but how do I upload the image to the server? In the admin panel, if I click in MyStorage - Content - Upload, it just give me options to upload ISOs, VZDump backup files or OpenVZ templates. Would it be enough with a copy using scp? In that case, in which folder?

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  • How to keep your third party libraries up to date?

    - by Joonas Pulakka
    Let's say that I have a project that depends on 10 libraries, and within my project's trunk I'm free to use any versions of those libraries. So I start with the most recent versions. Then, each of those libraries gets an update once a month (on average). Now, keeping my trunk completely up to date would require updating a library reference every three days. This is obviously too much. Even though usually version 1.2.3 is a drop-in replacement for version 1.2.2, you never know without testing. Unit tests aren't enough; if it's a DB / file engine, you have to ensure that it works properly with files that were created with older versions, and maybe vice versa. If it has something to do with GUI, you have to visually inspect everything. And so on. How do you handle this? Some possible approaches: If it ain't broke, don't fix it. Stay with your current version of the library as long as you don't notice anything wrong with it when used in your application, no matter how often the library vendor publishes updates. Small incremental changes are just waste. Update frequently in order to keep change small. Since you'll have to update some day in any case, it's better to update often so that you notice any problems early when they're easy to fix, instead of jumping over several versions and letting potential problems to accumulate. Something in between. Is there a sweet spot?

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  • Common request: export #Tabular model and data to #PowerPivot

    - by Marco Russo (SQLBI)
    I received this request in many courses, messages and also forum discussions: having an Analysis Services Tabular model, it would be nice being able to extract a correspondent PowerPivot data model. In order of priority, here are the specific feature people (including me) would like to see: Create an empty PowerPivot workbook with the same data model of a Tabular model Change the connections of the tables in the PowerPivot workbook extracting data from the Tabular data model Every table should have an EVALUATE ‘TableName’ query in DAX Apply a filter to data extracted from every table For example, you might want to extract all data for a single country or year or customer group Using the same technique of applying filter used for role based security would be nice Expose an API to automate the process of creating a PowerPivot workbook Use case: prepare one workbook for every employee containing only its data, that he can use offline Common request for salespeople who want a mini-BI tool to use in front of the customer/lead/supplier, regardless of a connection available This feature would increase the adoption of PowerPivot and Tabular (and, therefore, Business Intelligence licenses instead of Standard), and would probably raise the sales of Office 2013 / Office 365 driven by ISV, who are the companies who requests this feature more. If Microsoft would do this, it would be acceptable it only works on Office 2013. But if a third-party will do that, it will make sense (for their revenues) to cover both Excel 2010 and Excel 2013. Another important reason for this feature is that the “Offline cube” feature that you have in Excel is not available when your PivotTable is connected to a Tabular model, but it can only be used when you connect to Analysis Services Multidimensional. If you think this is an important features, you can vote this Connect item.

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  • Applying Interactive Sorting to Multiple Columns in Reporting Services

    - by smisner
    A nice feature that appeared first in SQL Server 2008 is the ability to allow the user to click a column header to sort that column. It defaults to an ascending sort first, but you can click the column again to switch to a descending sort. You can learn more about interactive sorts in general at the Adding Interactive Sort to a Data Region in Books Online. Not mentioned in the article is how to apply interactive sorting to multiple columns, hence the reason for this post! Let’s say that I have a simple table like this: To enable interactive sorting, I open the Text Box properties for each of the column headers – the ones in the top row. Here’s an example of how I set up basic interactive sorting: Now when I preview the report, I see icons appear in each text box on the header row to indicate that interactive sorting is enabled. The initial sort order that displays when you preview the report depends on how you design the report. In this case, the report sorts by Sales Territory Group first, and then by Calendar Year. Interactive sorting overrides the report design. So let’s say that I want to sort first by Calendar Year, and then by Sales Territory Group. To do this, I click the arrow to the right of Calendar Year, and then, while pressing the Shift key, I click the arrow to the right of Sales Territory Group twice (once for ascending order and then a second time for descending order). Now my report looks like this: This technique only seems to work when you have a minimum of three columns configured with interactive sorting. If I remove the property from one of the columns in the above example, and try to use the interactive sorting on the remaining two columns, I can sort only the first column. The sort on the second column gets ignored. I don’t know if that’s by design or a bug, but I do know that’s what I’m experiencing when I try it out!

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  • IIS: redirect everything to another URL, except for one Directory

    - by DrStalker
    I have an IIS server (IIS 6, Win 2003) that hosts the site http://www.foo.com. I want any request to http://foo.com (no matter what path/filename is used) to redirect to http://www.bar.org/AwesomePage.html UNLESS the request is for http://www.foo.com/specialdir, in which case the HTML files in the local directory specialdir should be used. The problem I have is once the redirect is set it also affects /specialdir - even if I right click on that directory and select "content should come from ... local directory" that change does not take effect, and the directory still shows as redirecting to http://www.bar.org/AwesomePage.html. The same thing happens if I try to set individual files to load from the local system instead of redirecting - IIS gives no error, but the change does not take effect and the files still show as being redirected. How can I set specialdir to override the redirection to the new URL?

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  • Interesting SSMS issue with waittype of PREEMPTIVE_OS_LOOKUPACCOUNTSID

    - by steveh99999
    Saw a recent issue with SQL2008 sp 1 where SQL Server Management Studio (SSMS) appeared to hang when a DBA expanded the database users tab of a database… ie like this :-   When we looked at the waittype of the SSMS session - via sys.dm_os_waiting_tasks– it was waiting on PREEMPTIVE_OS_LOOKUPACCOUNTSID. I’d not come across this waittype before, and there was very little information out on the web for it.. Looking at this issue using SQL Profiler – it them became apparent that SSMS was waiting on the function SUSER_SNAME. I did a quick test using SET STATISTICS TIME to prove it was the SUSER_SNAME function causing our issue :- SELECT * FROM sys.database_principals   -- completes in 6 milliseconds SELECT SUSER_SNAME(sid),* FROM sys.database_principals  -- completes in 188941 milliseconds. suser_sname validates a sid against Active Directory.. What I haven’t mentioned so far is that the database in question had been restored from a server on a different domain. This domain was untrusted from the current domain. However, it appeared that SSMS was still trying to validate the Windows login of each user when displaying the users list…. and taking a long time to return NULL for each user from the untrusted domain. When all users that had a login from the untrusted domain are removed from the database – this fixed the issue. To find out the users that had this issue :- SELECT name FROM sys.database_principals WHERE type_desc IN(‘WINDOWS_USER’, ‘WINDOWS_GROUP’) and SUSER_SNAME(sid) IS NULL Although I have not raised this as a case with MS – I do think this is a bug in SSMS – I do not see why windows logins should need to be validated when displaying only user details..

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  • How to change XFCE to LXDE?

    - by kurp
    I've just installed LinuxMint XFCE, which seems to be still a bit to heavy for my hardware. Thus, I'm thinking about LXDE installation and wonder if a new Linux installation is necessary/advised in such case. The question is: how to switch easily? The additional questions are: a) is it necessary to remove the XFCE packages or both DEs may be installed at the same time? b) is there any way to simply switch between DEs (i.e. have both DEs available and boot with DE selected each time)? c) are there any performance consequences of having more than one DE installed? it means: is clean LXDE installation faster than Linux with 2 separate desktops?

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