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• Print job leaves queue but document isn't printed

  - by midnightstar

  I'm dealing with an HP Deskjet F380 All-in-One printer. It's connected via USB to a desktop running Windows 7 Enterprise x64. If I attempt to print something like a web page or a word document, the print job will show up in the print queue and the printer would stir. By stir, I mean, it would seem to prepare itself to print. However, the print job would then leave queue (I'm thinking the computer sees it as completed) and the printer would never actually print anything. However I went into Printers and Devices under the Windows start menu, into printer properties, and print a test page, the test page would print out successfully. I attempted to uninstall and re-install the printer drivers for the printer, but the printer would continue the same behavior afterwards. I also connected the printer to another computer and the printer will print just about anything. I also checked to make sure that the computer the printer needs to be connected to was update to date as far as the OS. The machine is fully up to date. I played with the way the computer handles printer spooling. Under the printer properties, under the "Advanced" tab, I had the print job print directly to the printer. In all these instances, the same behavior continues. I've restarted the printer spooling service. I've also gone under C:\Windows\System32\spool\PRINTERS and deleted files that were sitting in the folder. I have ran SFC /scannnow and the system found no errors in the system's integrity. I had the computer and printer make a cold reboot individually. The only lead I really have going for me is that since the printer prints on other PCs, I can only assume that there is something wrong with the way the PC is configured.

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• Windows 7, Black screen with cursor, impossible to logon

  - by PJC

  First - I have gone through as many possible solutions I've found here and elsewhere. [Edit - to describe the issue in more detail, the PC appears to boot correctly, but instead of the logon screen, I have been getting a black screen WITH the pointer cursor, and it responds correctly to the mouse. Pressing CTL-ALT-DEL brings up the logon screen's background, but with no logon area nor any other content. This screen was at the full resolution before I uninstalled the graphics driver in safe-mode.] I also just ran a full up-to-date AVG scan from boot media. [Edit - the AVG scan, which was updated to today's virus signatures, found no issues at all.] So - steps I've tried: Safe Boot, Restore from before the issue - done, no help. Uninstall the graphics driver - done, now i have a 1024x768 fallback screen, still no way in. sfc /scannow - only doable from Safe boot obviously, but no change. [Edit - booting from restore media, performing a startup repair and...]Restore further back - restored to 2 days ago, and I'd had many reboots since then with no problem. Enable autologin to try to get beyond the login screen - done, doesn't work. It seems the best advice is complete reinstall, but I really don't want to do that because it'll take 3-4 days to add all the apps I use. Some key points to note - in both states - before and after removing the video driver, I always had a mouse cursor on the screen. CTL-ALT-DEL flashes up the login background, but no login info. I can (and often do) reinstall from scratch, but was at a fairly stable state before this, and would prefer not to. -Paul

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• Windows 8 Killed my SSDs

  - by SLaks

  I have a computer running 2 256GB Crucial M4's (CT256M4SSD2) in a RAID 0 (striped) array on an ASUS P9X79 Pro using Intel's (built-in) RAID system. I recently installed Windows 8 Pro as UEFI on this RAID array. (wiping a fully-function Windows 7 non-UEFI installation) Now, whenever the computer is left running for about an hour, the system no longer sees those drives. Since those drives contain Windows, this leads to various forms of BSODs. If I Intel RSTe (RAID manager) is running at the time, it will say that the disk backing that RAID array has been removed. Once this happens, if I reset the computer, it will no longer boot. Entering BIOS setup shows that the SATA 3 (6Gbps) ports that those disks are connected to are both empty. If I then power down the system completely, then turn it on again, the drives reappear, but the problem repeats after another hour or so. I have inconclusively determined that the problem occurs even if Windows is not running (booted into the installation environment from a UEFI flash drive) I don't think there has been any data corruption since this started happening, although I have had two strange issues with a GIT repo on that disk. sfc /ScanNow and Intel's disk check (in RSTe) both do not find anything. Does anyone know what might cause this?

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• Asp.net MVC jQuery Ajax calls to JsonResult return no data

  - by Maslow

  I have this script loaded on a page: (function() { window.alert('bookmarklet started'); function AjaxSuccess(data, textStatus, xmlHttpRequest) { if (typeof (data) == 'undefined') { return alert('Data is undefined'); } alert('ajax success' + (data || ': no data')); } function AjaxError(xmlHttpRequest, textStatus, errorThrown) { alert('ajax failure:' + textStatus); } /*imaginarydevelopment.com/Sfc*/ var destination = { url: 'http://localhost:3041/Bookmarklet/SaveHtml', type: 'POST', success: AjaxSuccess, error: AjaxError, dataType: 'text',contentType: 'application/x-www-form-urlencoded' }; if (typeof (jQuery) == 'undefined') { return alert('jQuery not defined'); } if (typeof ($jq) == 'undefined') { if (typeof ($) != 'undefined') { $jq = $; } else { return alert('$jq->jquerify not defined'); } } if ($jq('body').length <= 0) { return alert('Could not query body length'); } if ($jq('head title:contains(BookmarkletTest)').length > 0) { alert('doing test'); destination.data = { data: 'BookmarkletTestAjax' }; $jq.ajax(destination); return; } })(); when it is run locally in VS2008's cassini the ajax success shows the returned string from Asp.net MVC, when it is run remotely the ajax success data is null. Here's the controller method that is firing both locally and when run remotely: [AcceptVerbs(HttpVerbs.Post | HttpVerbs.Get)] public string SaveHtml(string data) { var path = getPath(Server.MapPath); System.IO.File.WriteAllText(path,data); Console.WriteLine("SaveHtml called"); Debug.WriteLine("SaveHtml called"); //return Json(new { result = "SaveHtml Success" }); return "SaveHtml Success"; } Once i have it working I was going to remove the GET, but currently accessing the SaveHtml method directly from the webbrowser produces the expected results when testing. So there's something wrong in my javascript I believe, because when I step through there with chrome's developer tools, I see the data is null, and the xmlHttpRequest doesn't appear to have the expected result in it anywhere either. I'm loading jquery via http://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js

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• windows firewall broken on server 2008

  - by Chloraphil

  This evening I tried to rdp into my server 2008 box and was unable to. After poking around some I discovered that something is awry with my Windows Firewall. I did install 5 windows updates remotely earlier today but rolled those back in an attempt to see if that fixed the problem but had no luck. Symptoms: cannot rdp to machine (including from itself) cannot ping machine cannot connect to file share on machine error message when attempting to open "windows firewall with advanced security" snap-in (there was an error opening the windows firewall with advanced security snap-in ... The Windows Firewall with Advanced Security snap-in failed to load. Restart the windows firewall service on the computer that you are managing. Error code: 0x6D9. When I opened the "user-friendly" Windows Firewall it failed to load most of the gui elements, meaning, the title bar with close, minimize, and maximize buttons is present, the rest of the window has a white background with a yellow rectangle with rounded corners and a yellow triangle w/ an exclamation point is in the upper right. hope that made sense "Windows Firewall" does not appear in the list of services I ran a virus scan that found nothing. How do I fix the firewall and hopefully restore the ability to rdp? EDIT: Added at fission's request: c:\sc query mpsdrv SERVICE_NAME: mpsdrv TYPE : 1 KERNEL_DRIVER STATE : 4 RUNNING (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 c:\sc query mpssvc SERVICE_NAME: mpssvc TYPE : 20 WIN32_SHARE_PROCESS STATE : 1 STOPPED WIN32_EXIT_CODE : 1068 (0x42c) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 Those two registry keys do exist: HKLM\SYSTEM\CurrentControlSet\Services\mpsdrv & HKLM\SYSTEM\CurrentControlSet\Services\MpsSvc ! The problem seems to be with the Base Filtering Engine, when I try to start it I get the following error: Windows could not start the Base Filtering Engine service on MYCOMPUTER. Error 15100: The resource loader failed to find MUI file. EDIT2: I ran sfc /scannow and i found about 100 occurrences of "[SR] Cannot repair member file"... including several related to the firewall (ex: [l:32{16}]"Firewall.cpl.mui" of Networking-MPSSVC.Resources...). One of them mentioned wordpad.exe, which I tried to open, and it failed. I found here mentions of mounting the install.wim on the install media to copy the affected files over. I am downloading the appropriate AIK and will continue tomorrow evening.

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• Cannot browse network shares in Windows Explorer, but paths are still accessible

  - by Jeff Lockhart

  Windows Explorer has somehow corrupted itself and I'm not sure how to fix this problem. My Windows installation has been in use for a few years with network shares setup and working. Recently, I noticed that a program that I use to save network share paths to a database was no longer opening the explorer window to browse the path. It usually opens to the last path saved, but now it was just not opening at all. When I go to Windows Explorer to browse the network share directly, I get the error \\SERVER is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. The specified network provider name is invalid. The network shares are just shares on the server itself (once saved to the database, they're used on the server as well as clients to reach files). The strange thing is, the files are still accessible from the program that uses them if I type the network share path in manually. So it is only a problem with Windows Explorer browsing the path. The reason I think there is some sort of configuration or setting, possibly in the registry, corrupted is that when the problem first manifest itself, I was somehow able to open an explorer window to a network share path, but the breadcrumb in the address bar did not function properly. It duplicated the share name folder at the top of the breadcrumb stack and when I clicked the second of the duplicated share folder, it crashed explorer.exe. I haven't been able to browse any network share path since this happened. I have tried using the IP address directly \\192.168.1.# as well as \\localhost and neither of those work either. I have tried running sfc /scannow and it did not find any errors. I tried ipconfig /flushdns and this made no difference. Attempting to map the network share to a drive fails using either the explorer GUI or net use command. Is there some way to reset Windows Explorer somehow to resolve this? I'd really like to avoid reinstalling Windows entirely if I can.

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• Windows: Impact of clean install Service Pack 2 to applications & data?

  - by Thomas Matthews

  My Windows Vista Home Premium system is corrupt and won't install Service Pack 2. I have followed all the advice from Microsoft and still no luck. I would like to perform a clean install of Vista, then SP1, and then SP2. My concern is the effect of the clean install on the registry, my apps and all my data. My plan: 1. Download Vista Service Pack 1 (SP1) ISO and write to DVD. 2. Download Vista Service Pack 2 (SP2) ISO and write to DVD. 3. Backup all data, applications and registry to external hard drive (file copy not disk image) 4. ?? Format hard drive?? (is this necessary?) 5. Install Vista from DVDs / CDs. 6. Install SP1 from DVD 7. Install SP2 from DVD 8. Restore registry, applications and data from external hard drive. My questions: 1. Is formatting the hard drive a necessary step? 2. Will restoring the registry from the backup corrupt the system? 3. Should I use Windows Backup or ZIP/RAR? 4. Any gotcha's that I should look out for? Background: I am using Windows Vista Home Premium with SP1. The sfc program does not finish due to a resources problem (even when run as administrator). I have 5 users on it. After a while, the screen goes black and shows an error message window about an error with login.scr. Standard accounts display a black screen and can't run any applications. Administrative accounts have no problems (even standard accounts when converted to Administrative have no problem). The CBS log contains a lot of 0x8000ffff and E_UNEXPECTED errors (which Microsoft defines as catastrophic failure). This is the reasoning behind performing a clean install up to service pack 2.

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• Windows 8.1 Insufficient storage available to create shadow copy

  - by Bob.at.SBS

  [Note: After I entered the problem statement, I found this question, which is apparently the same problem. Maybe one of us will get a good answer...] I have used the "Windows 7 File Recovery" tool under Windows 8 to create system image backups to an external USB hard drive. I built a new Windows 8.1 machine, and I want to create my first system image backup of that machine to the same USB hard drive. The "Windows 7 File Recovery" tool is gone in Windows 8.1, but wbAdmin is alive and well: wbAdmin start backup -backupTarget:\\?\Volume{2a2b...994f} -allCritical -quiet fails with this text displayed: wbadmin 1.0 - Backup command-line tool (C) Copyright 2013 Microsoft Corporation. All rights reserved. Retrieving volume information... This will back up (EFI System Partition),(C:),Recovery (300.00 MB) to \?\Volume {2a2b1255-3a86-11e3-be86-b8ca3a83994f}. The backup operation to F: is starting. Creating a shadow copy of the volumes specified for backup... Summary of the backup operation: The backup operation stopped before completing. The backup operation stopped before completing. Detailed error: ERROR - A Volume Shadow Copy Service operation error has occurred: (0x8004231f) Insufficient storage available to create either the shadow copy storage file or other shadow copy data. The EFI System Partition is 100 MB The Recovery Partition is 300 MB The C partition is 1.72 TB, NTFS, 218 GB used, 1.51 TB free The destination drive is 1.81 TB, NTFS, 678 GB used, 1.15 TB free I've fiddled with vssadmin resize shadowstorage, with no change in the error. vssadmin list shadowstorage displays: Shadow Copy Storage association For volume: (C:)\?\Volume{37a0...263}\ Shadow Copy Storage volume: (C:)\?\Volume{37a0...263}\ Used Shadow Copy Storage space: 2.39 GB (0%) Allocated Shadow Copy Storage space: 2.81 GB (0%) Maximum Shadow Copy Storage space: 531 GB (30%) Shadow Copy Storage association For volume: (F:)\?\Volume{2a2...94f}\ Shadow Copy Storage volume: (F:)\?\Volume{2a2...94f}\ Used Shadow Copy Storage space: 334 GB (17%) Allocated Shadow Copy Storage space: 337 GB (18%) Maximum Shadow Copy Storage space: UNBOUNDED (922154758%) (Yeah, the "percent calculation" for UNBOUNDED is seriously bogus.) I've run SFC /verifyonly and it seems happy. I've verified that the new `Volume Shadow Copy" service starts when I start the backup operation. Any suggestions?

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• Windows 7 Home hangs at "Welcome" screen

  - by White Phoenix

  I'm asking on behalf of a friend who's currently having problems with his machine. Windows 7 Home 32-bit. He's too far away for me to help by going over to his house - I'm helping him over the Internet. This is his current machine: http://www.newegg.com/Product/Product.aspx?Item=N82E16883227134 The only two changes he made to that machine is to swap out the gfx card for a EVGA GTX 460 and the PSU for a Corsair TX650. Here's what happened: He was playing a computer game (fairly CPU/GPU intensive) and had some music going in the background in foobar while playing. Suddenly, he notices the music stopped playing, so he switches to foobar to try to close it, but it freezes up (window won't respond). So he figures it's just foobar having a bad day and force quits that program. Suddenly, his game won't respond, so he force quits that, then the entire computer just went to crap at that point, so he hits the restart button on his machine. Computer POSTS fine, but now he gets stuck at the Windows "welcome" screen (his account is set to auto-login). HD activity light is solid yellow but he doesn't hear HDD activity. He tried booting into Safe Mode - gets stuck at the "welcome screen". Tried a STartup Repair within Windows 7, it found a few problems, but still gets stuck at welcome. I advised him to boot off the DVD - sfc /scannow found nothing (couldn't use the regular /scannow option; says there's a repair pending, had to use use offbootdir/offwindir command switches). Ran startup repair 3 times - found nothing. My friend runs virus/malware scans on a regular basis, so he's fairly sure it's not that either. Right now I'm having my friend run chkdsk /R on the computer while in this Startup Recovery mode - so far it's caught a few bad sectors. However at this point I'm kinda wondering which way to go if chkdsk doesn't fix it. Quick Google search said someone had success by booting Windows with bootlogging on - some others have success with running the aforemented chkdsk, etc. The fact that Windows cannot even boot into Safe Mode concerns me. While we're waiting for chkdsk /R to finish, are there any other options I can give my friend short of reinstalling Windows 7? He has his data on a separate partition so that's not a major problem (though it'll be an annoyance for him). I suspect his hard drive may be having some issues, but my main concern is getting him back up and running before we start diagnosing the hard drive (I may have him run some sort of SMART test utility later).

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• Why does this service refuse to start on Windows server 2003?

  - by PenguinCoder

  We have a Windows 2003 server with Cebos MQ1 (ver. 7 and ver. GRI) products installed that have been operational for years. After installing Microsoft 2010 C++ Redistributable package needed for other development, the MQ1 GRI service now fails to start. Event logs showed that two additional updates (.NET4 and the 2010 C++ Redistributable SP2) where installed by the redistributable as well. As soon as we discovered the MQ1 service was not starting properly, we removed these three installed packages. However the service still does not start; the dialog that pops up states 'The service started then stopped. '. Event logs when we attempt to start the service show nothing; IE: No errors, crashes, failures, or other information related to this service. Executing the MQ1Serv.exe directly specifies an issue of 'Missing command line operation, must specify install, uninstall and company abbreviation.' sc query MQ1Service(GRI) shows a clean exit for the Win32ExitCode of 0x0. Attempting to reinstall the client or server software gives an error of 'The procedure entry point ReInitializeCriticalSection could not be located in the dynamic link library KERNEL32.dll.' at the 'Registering Libraries' stage. At this point, further research has stated that the required function is in URL.dll and to verify the library is not corrupted. Running an sfc /scannow on the server has replaced a few DLLS; including the URL.DLL to versions from 2005. This actually broke other applications which required a reinstall (one of them being IE 7). After reinstall and updates, url.dll version is 7.0.5730.13 (2009) and Kernel32.dll is version 5.2.3790.4480 (2009). The MQ1 GRI service still will not start, specifying the same error as previous 'Service started then stopped'. Running a disassembler on Kernel32.dll and Url.dll show no functions named ReinitializeCriticalSection. Attempting the reinstall of the MQ1 client and server as well as starting the service again, fails once more. However, setting the compatibility mode on the MQ1 client install exe to 'Windows 95' actually gets the program to install. Setting the compatibility mode on the MQ1 server service does not enable it to start. I have been researching this problem for nearly a week and besides the advice to scan and replace url.dll, have come to no successful conclusions. This service was operational prior to the 2010 C++ install, without any additional parameters or settings. After removing the C++ install and all servicepacks/updates it installed silently, still does not correct the issue of the MQ1 GRI service not starting. Q: Has anyone else run into this or similar issue while attempting to get a service initialized? What have I overlooked or what else can I try in order to get this service started??

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• How can I troubleshoot an APPCRASH in Internet Explorer?

  - by Schnapple

  I'm writing an ActiveX control using the firebreath framework (hi taxilian!) and while it technically works, I'm running into a weird issue that appears to be unique to me. I've followed the instructions to create a simple plugin and then I ran it in Internet Explorer 8 on Windows 7 x64 (firebreath sets up a test page for the control). But as soon as I try to test it (clicking on a link that fires off JavaScript to interact with the control), IE crashes. Hard. "Internet Explorer has stopped working" style. If I try the control in Firefox (the resulting registered DLL can also be called as a Firefox plugin using a MIME type), it works fine. If I try it on my XP box, it works fine. I emailed the DLL and the testing page to a coworker in the next cube who is like me also running Windows 7 x64 and it works for him just fine as well, so it's not something unique to Windows 7 or x64. When it crashes I get this message: Problem signature: Problem Event Name: APPCRASH Application Name: iexplore.exe Application Version: 8.0.7600.16385 Application Timestamp: 4a5bc69e Fault Module Name: RPCRT4.dll Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bdb3b Exception Code: c0000005 Exception Offset: 000220b1 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Which tells me nothing extremely useful. I can have it attach to a debugger but it just tells me a long list of DLL's, none of which are the ActiveX control in question. It's almost like it's not even getting there. I did a sfc /scannow yesterday to see if anything on my system is corrupt and nothing came up as wrong. I tried various different security levels in IE, but nothing seems to have any effect. As this is a development machine there has been all matter of crap installed on it, so I figure it's bound to be something I've installed since October (when Win7 was released) but I cannot figure out what it is. I presume the information it's giving me when I attach to Visual Studio is useful somehow but I don't know how to interpret it. Admittedly I'm mainly a C#/.NET developer who's a bit out of his element with C/C++ and troubleshooting native code, but does anyone have any advice on how to proceed on figuring out why this very simple ActiveX control crashes IE on my machine and nowhere else?

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• Windows Backup fails with 0x80070002: "The system cannot find the file specified"

  - by James Johnston

  Windows 7 Backup is failing. When backing up even a single insignificant directory (e.g. I chose only the empty "Contacts" directory, leaving all other directories unchecked), I get this error within a few seconds and the backup fails. If I uncheck all files/directories, and just do the system image - then the system image is backed up OK without issue. Backup destination is an external USB hard drive. Steps to reproduce and subsequent failure: Set up backup to go to external hard drive. Don't back up system image. Back up "Contacts" directory only for my profile. Start backup. Immediately view the status of the backup, it stays on "Creating a shadow copy..." for a few seconds, and then the backup fails. Click Options button, and it says "Check your backup / The system cannot find the file specified." - with options to "Try to run backup again" or "Change backup settings". If I click "Show Details", then it says: Backup time: 4/12/2012 04:38 Backup location: My Book (D:) Error code: 0x80070002 An examination of the Event Log shows nothing useful beyond the following: Log Name: Application Source: Windows Backup Date: 4/12/2012 04:38:44 Event ID: 4104 Task Category: None Level: Error Keywords: Classic User: N/A Computer: JTJLaptop Description: The backup was not successful. The error is: The system cannot find the file specified. (0x80070002). Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Backup" /> <EventID Qualifiers="0">4104</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-04-12T04:38:44.000000000Z" /> <EventRecordID>23979</EventRecordID> <Channel>Application</Channel> <Computer>JTJLaptop</Computer> <Security /> </System> <EventData> <Data>The system cannot find the file specified. (0x80070002)</Data> <Binary>02000780E30500003F0900005B090000420ED1665C2BEE174B64529CB14610EA71000000</Binary> </EventData> </Event> What I have tried: ChkDsk on both C: (main drive) and D: (backup drive) doesn't find any errors. Running SFC /SCANNOW to run system file checker Checked the list of profiles at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList and ensured that each profile directory exists. I'm stumped; WHAT file can't be found and why is my backup failing? This is on a Lenovo T420 laptop.

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• Windows 7 .NET 3.5.1 - 2.0 Slightly Corrupted, How to Repair?

  - by Quinxy von Besiex

  My Windows 7 included .NET installation (3.5 to 2.0) appears very slightly and particularly corrupted and I am trying to fix it without reinstalling Windows or trying to revert to backups. Everything was working and then my hard drive started corrupting a few files and checkdisk found bad clusters so I imaged the drive to a new one. As soon as I booted on the new drive everything worked except programs which call the System.Net.NetworkInformation methods within .NET 3.5 to 2.0 (like Ping() and IsNetworkAvailable()), which immediately crash the app in which the calls are (those calls in .NET 4.0 works fine). Those methods are found inside System.dll, and I assume call native methods which I believe are inside winnsi.dll or iphlpapi.dll or something else (I've not found this yet); I assume it calls native methods because the exception which causes the crash is Fatal Execution Engine Error which people mention is usually related to calling native methods and marshaling data between them. A huge clue about the culprit is likely found in the fact that when I launch the exact same crashing application through a code profiler (which executes the exe and captures stats on which methods took the longest) the app works fine, no crash at all! How could running it within the profiler work and running it outside not work? That seems the key to the mystery. I've used procmon to catch all the registry, filesystem, and network events from the crashing execution and the profiler-run successful execution and compared the two outputs but didn't learn much (I see the moment at which the non-profiled app crashes, but up until then they behave the same, loaded the same modules, ). The only big difference seems to be that at the moment before the app crash the profiler-executed code creates 4-6 new threads and the directly executed code only creates 1-2. I have diffed the files/directories which seemed most relevant (the .NET stuff under Windows and Program Files) pre- and post- disk trouble and seen no changes where I didn't expect any (no obvious file corruption). I have diffed the software and system registry hives pre- and post- disk trouble and seen no changes which seemed relevant. I have created a new user account and cleaned up any environment variables in case environment was related. No change. I did "sfc /scannow" and it found no integrity problems. I tried "ngen update" to regenerate pre-compiled code in case I missed something that might be damaged and nothing changed. I assume I need to repair my .NET installation but because Windows 7 included .NET 3.5 - 2.0 you can't just re-run a .NET installer to redo it. I do not have access to the Windows disks to try to re-install Windows over itself (the computer has a recovery partition but it is unusable); also the drive uses a whole-disk encryption solution and re-installing would be difficult. I absolutely do not want to start from scratch here and install a fresh Windows, reinstall dozens of software packages, try and remember dozens of development-related customizations/etc. Given all that... does anyone have any helpful advice? I need .NET 3.5 - 2.0 working as I am a developer and need to build and test against it. Thanks! Quinxy

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• shutdown.exe on Win Server2k3 64-bit cannot be found

  - by normalocity

  Server 2003 SP2 64-bit Verified my path settings are correct, as I can run other executables within the "system32" folder without issue. If I cd to "c:\windows\system32\" folder, and try to run "shutdown /?" I get "shutdown is not recognized as a valid..." you know - the message you get when you type a command that doesn't exist. Doing a "dir *.exe" inside the "system32" folder, also doesn't return "shutdown.exe" as one of the results. HOWEVER - if I go through Windows Explorer - there it is! I can see shutdown.exe. Also, if I go to "Start - Run" and type "shutdown /?", it works fine. So, works in the GUI, not on the command line. very strange. This is an excerpt of the last portion of "dir *.exe" when run on the "system32" folder. Note the lack of commonly used executables such as "shutdown.exe" and "tsadmin.exe" 02/18/2007 07:00 AM 24,064 route.exe 02/18/2007 07:00 AM 29,184 routemon.exe 02/18/2007 07:00 AM 14,848 rsh.exe 02/18/2007 07:00 AM 67,072 rsopprov.exe 02/18/2007 07:00 AM 77,824 rtcshare.exe 02/18/2007 07:00 AM 18,432 runas.exe 02/18/2007 07:00 AM 34,816 rundll32.exe 02/18/2007 07:00 AM 18,432 runonce.exe 02/18/2007 07:00 AM 13,312 savedump.exe 03/19/2009 07:51 PM 49,152 sc.exe 02/18/2007 07:00 AM 90,112 scardsvr.exe 02/18/2007 07:00 AM 152,064 schtasks.exe 02/18/2007 07:00 AM 16,384 schupgr.exe 02/18/2007 07:00 AM 31,232 sdbinst.exe 02/18/2007 07:00 AM 36,352 secedit.exe 02/18/2007 07:00 AM 32,768 sethc.exe 06/28/2006 12:12 AM 31,232 SetLACState.exe 02/18/2007 07:00 AM 41,472 setup.exe 02/18/2007 07:00 AM 25,088 setup16.exe 02/18/2007 07:00 AM 20,480 setupn.exe 02/18/2007 07:00 AM 60,416 setx.exe 02/18/2007 07:00 AM 10,752 sfc.exe 02/18/2007 07:00 AM 76,288 sfmprint.exe 02/18/2007 07:00 AM 11,776 sfmpsexe.exe 02/18/2007 07:00 AM 65,024 sfmsvc.exe 02/18/2007 07:00 AM 38,400 shmgrate.exe 02/18/2007 07:00 AM 71,168 sigverif.exe 02/18/2007 07:00 AM 26,112 skeys.exe 02/18/2007 07:00 AM 96,256 smlogsvc.exe 02/18/2007 07:00 AM 53,760 smss.exe 02/18/2007 07:00 AM 40,960 snmp.exe 02/18/2007 07:00 AM 25,088 sort.exe 02/18/2007 07:00 AM 9,728 sprestrt.exe 02/18/2007 07:00 AM 10,240 subst.exe 02/18/2007 07:00 AM 14,848 svchost.exe 02/18/2007 07:00 AM 54,272 syncapp.exe 02/18/2007 07:00 AM 18,896 sysedit.exe 02/18/2007 07:00 AM 29,696 syskey.exe 02/18/2007 07:00 AM 107,520 sysocmgr.exe 02/18/2007 07:00 AM 79,360 systeminfo.exe 02/18/2007 07:00 AM 3,072 systray.exe 02/18/2007 07:00 AM 58,880 takeown.exe 02/18/2007 07:00 AM 32,768 tapicfg.exe 02/18/2007 07:00 AM 84,480 taskkill.exe 02/18/2007 07:00 AM 87,552 tasklist.exe 02/18/2007 07:00 AM 168,960 taskmgr.exe 02/18/2007 07:00 AM 13,824 tcmsetup.exe 02/18/2007 07:00 AM 21,504 tcpsvcs.exe 02/18/2007 07:00 AM 28,672 timeout.exe 02/18/2007 07:00 AM 419,328 tracerpt.exe 02/18/2007 07:00 AM 12,800 tracert.exe 02/18/2007 07:00 AM 26,624 tsecimp.exe 02/18/2007 07:00 AM 37,376 typeperf.exe 10/24/2008 04:12 PM 64,000 tzchange.exe 02/18/2007 07:00 AM 5,632 unlodctr.exe 02/18/2007 07:00 AM 321,024 upg351db.exe 02/18/2007 07:00 AM 16,896 ups.exe 02/18/2007 07:00 AM 4,096 user.exe 02/18/2007 07:00 AM 26,112 userinit.exe 02/18/2007 07:00 AM 49,152 utilman.exe 02/18/2007 07:00 AM 47,104 uwdf.exe 02/18/2007 07:00 AM 29,184 verclsid.exe 02/18/2007 07:00 AM 112,640 verifier.exe 02/18/2007 07:00 AM 1,129 vwipxspx.exe 02/18/2007 07:00 AM 55,296 w32tm.exe 02/18/2007 07:00 AM 38,400 waitfor.exe 02/18/2007 07:00 AM 39,424 wdfmgr.exe 02/18/2007 07:00 AM 62,464 wextract.exe 02/18/2007 07:00 AM 38,400 where.exe 02/18/2007 07:00 AM 48,640 whoami.exe 02/18/2007 07:00 AM 36,864 winchat.exe 08/13/2007 06:45 PM 206,336 WinFXDocObj.exe 02/18/2007 07:00 AM 8,704 winhlp32.exe 02/18/2007 07:00 AM 12,800 winmsd.exe 02/18/2007 07:00 AM 2,112 winspool.exe 02/18/2007 07:00 AM 6,656 winver.exe 08/21/2002 05:13 AM 189,952 WISPTIS.EXE 02/18/2007 07:00 AM 67,072 wlbs.exe 02/18/2007 07:00 AM 10,560 wowexec.exe 02/18/2007 07:00 AM 10,752 wowreg32.exe 02/18/2007 07:00 AM 31,232 wpnpinst.exe 02/18/2007 07:00 AM 5,632 write.exe 02/18/2007 07:00 AM 114,688 wscript.exe 02/18/2007 07:00 AM 30,720 xcopy.exe

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• Graphics card initialisation problems when booting - requires a "double" boot

  - by DMA57361

  Problem Outline When booting from cold (and my machine is disconnected from main power when off, but leaving it connected doesn't help) the graphics card (single PCI-e card GeForce 460) will not initialise on the first boot, leaving me with the motherboards on-board graphics (which kick in automatically if no PCI-e card is found). However, if I restart the computer - normally I do this by powering it off just after the numlock lights up on the keyboard (ie, just after POST/BIOS and before Windows takes over), wait for the system to whirr down, and power up again - the graphics card will work correctly. Once double-booted in this matter the system seems to work correctly - with no noticeable problems. This is reproducible every time I try to boot - it has been working like this for about a month now. Background Information Sept 2010 - I suffered a hardware malfunction (crashes in Windows and graphics corruption on BIOS screens). By way of spare hardware I determined that replacing the PSU removed the issue, so I replaced the PSU with a brand new one of slightly higher power (460W replaced with 500W). Oct 2010 - The problem resurfaced. I purchased a new graphics card (GeForce 460), which removed the problem. The new graphics card immediately started having the boot initialisation problems mentioned. I presumed there was a motherboard fault all along, but because the system worked once booted, and I was temporarily out of spare money, I left the system alone and continued to use it. Early/Mid Dec 2010 - In the space of 5 days I recieved 3 instances of hard drive corruption (seemlingly fixed by chkdsk and sfc in each case...). Since I was already under the impression the motherboard was faulty, I purchased a new one ASAP, this also required new RAM (as I dropped from 4 slots to 2 and didn't want to drop mem quantity). Past 3-4 weeks - With a brand new PSU, Graphics Card, Motherboard and RAM I'm suffering the problem outlined above. So, what could be causing this and how do I can resolve it? Additional Notes Once double-booted the system seems to work entirely correctly. The graphics card problem has occured on two entirely different motherboards. I do not have the opportunity to test the graphics card in a different computer (I've only the old motherboard, which is dubious, or a really old desktop that still has an AGP port). Under load (ie, modern games for long enough for temperatures to plateau) the system remains stable and performs as expected. The software that came with the new motherboard and SpeenFan both report all voltages and temperatures are within nominal bounds, when idle and when under load. I've looking over the BIOS settings for my motherboard multiple times and can find nothing that helps. This system is configured to run with everything at standard levels - no overclocking. I've tried booting the system with only the mobo and graphics card connected (thinking maybe my new PSU was too weak for the new gfx card, even though it meets the quoted PSU requirements for the card) but the same problem persists (and really if the PSU was weak I'd have problems with the system under load). When the gfx card does not initialise the fan on its cooling unit is running, possibly slower than otherwise - but this measurement is by eye and so unreliable.

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• shutdown.exe on Win Server2k3 cannot be found

  - by normalocity

  Server 2003 SP2 64-bit Verified my path settings are correct, as I can run other executables within the "system32" folder without issue. If I cd to "c:\windows\system32\" folder, and try to run "shutdown /?" I get "shutdown is not recognized as a valid..." you know - the message you get when you type a command that doesn't exist. Doing a "dir *.exe" inside the "system32" folder, also doesn't return "shutdown.exe" as one of the results. HOWEVER - if I go through Windows Explorer - there it is! I can see shutdown.exe. Also, if I go to "Start - Run" and type "shutdown /?", it works fine. So, works in the GUI, not on the command line. very strange. This is an excerpt of the last portion of "dir *.exe" when run on the "system32" folder. Note the lack of commonly used executables such as "shutdown.exe" and "tsadmin.exe" 02/18/2007 07:00 AM 24,064 route.exe 02/18/2007 07:00 AM 29,184 routemon.exe 02/18/2007 07:00 AM 14,848 rsh.exe 02/18/2007 07:00 AM 67,072 rsopprov.exe 02/18/2007 07:00 AM 77,824 rtcshare.exe 02/18/2007 07:00 AM 18,432 runas.exe 02/18/2007 07:00 AM 34,816 rundll32.exe 02/18/2007 07:00 AM 18,432 runonce.exe 02/18/2007 07:00 AM 13,312 savedump.exe 03/19/2009 07:51 PM 49,152 sc.exe 02/18/2007 07:00 AM 90,112 scardsvr.exe 02/18/2007 07:00 AM 152,064 schtasks.exe 02/18/2007 07:00 AM 16,384 schupgr.exe 02/18/2007 07:00 AM 31,232 sdbinst.exe 02/18/2007 07:00 AM 36,352 secedit.exe 02/18/2007 07:00 AM 32,768 sethc.exe 06/28/2006 12:12 AM 31,232 SetLACState.exe 02/18/2007 07:00 AM 41,472 setup.exe 02/18/2007 07:00 AM 25,088 setup16.exe 02/18/2007 07:00 AM 20,480 setupn.exe 02/18/2007 07:00 AM 60,416 setx.exe 02/18/2007 07:00 AM 10,752 sfc.exe 02/18/2007 07:00 AM 76,288 sfmprint.exe 02/18/2007 07:00 AM 11,776 sfmpsexe.exe 02/18/2007 07:00 AM 65,024 sfmsvc.exe 02/18/2007 07:00 AM 38,400 shmgrate.exe 02/18/2007 07:00 AM 71,168 sigverif.exe 02/18/2007 07:00 AM 26,112 skeys.exe 02/18/2007 07:00 AM 96,256 smlogsvc.exe 02/18/2007 07:00 AM 53,760 smss.exe 02/18/2007 07:00 AM 40,960 snmp.exe 02/18/2007 07:00 AM 25,088 sort.exe 02/18/2007 07:00 AM 9,728 sprestrt.exe 02/18/2007 07:00 AM 10,240 subst.exe 02/18/2007 07:00 AM 14,848 svchost.exe 02/18/2007 07:00 AM 54,272 syncapp.exe 02/18/2007 07:00 AM 18,896 sysedit.exe 02/18/2007 07:00 AM 29,696 syskey.exe 02/18/2007 07:00 AM 107,520 sysocmgr.exe 02/18/2007 07:00 AM 79,360 systeminfo.exe 02/18/2007 07:00 AM 3,072 systray.exe 02/18/2007 07:00 AM 58,880 takeown.exe 02/18/2007 07:00 AM 32,768 tapicfg.exe 02/18/2007 07:00 AM 84,480 taskkill.exe 02/18/2007 07:00 AM 87,552 tasklist.exe 02/18/2007 07:00 AM 168,960 taskmgr.exe 02/18/2007 07:00 AM 13,824 tcmsetup.exe 02/18/2007 07:00 AM 21,504 tcpsvcs.exe 02/18/2007 07:00 AM 28,672 timeout.exe 02/18/2007 07:00 AM 419,328 tracerpt.exe 02/18/2007 07:00 AM 12,800 tracert.exe 02/18/2007 07:00 AM 26,624 tsecimp.exe 02/18/2007 07:00 AM 37,376 typeperf.exe 10/24/2008 04:12 PM 64,000 tzchange.exe 02/18/2007 07:00 AM 5,632 unlodctr.exe 02/18/2007 07:00 AM 321,024 upg351db.exe 02/18/2007 07:00 AM 16,896 ups.exe 02/18/2007 07:00 AM 4,096 user.exe 02/18/2007 07:00 AM 26,112 userinit.exe 02/18/2007 07:00 AM 49,152 utilman.exe 02/18/2007 07:00 AM 47,104 uwdf.exe 02/18/2007 07:00 AM 29,184 verclsid.exe 02/18/2007 07:00 AM 112,640 verifier.exe 02/18/2007 07:00 AM 1,129 vwipxspx.exe 02/18/2007 07:00 AM 55,296 w32tm.exe 02/18/2007 07:00 AM 38,400 waitfor.exe 02/18/2007 07:00 AM 39,424 wdfmgr.exe 02/18/2007 07:00 AM 62,464 wextract.exe 02/18/2007 07:00 AM 38,400 where.exe 02/18/2007 07:00 AM 48,640 whoami.exe 02/18/2007 07:00 AM 36,864 winchat.exe 08/13/2007 06:45 PM 206,336 WinFXDocObj.exe 02/18/2007 07:00 AM 8,704 winhlp32.exe 02/18/2007 07:00 AM 12,800 winmsd.exe 02/18/2007 07:00 AM 2,112 winspool.exe 02/18/2007 07:00 AM 6,656 winver.exe 08/21/2002 05:13 AM 189,952 WISPTIS.EXE 02/18/2007 07:00 AM 67,072 wlbs.exe 02/18/2007 07:00 AM 10,560 wowexec.exe 02/18/2007 07:00 AM 10,752 wowreg32.exe 02/18/2007 07:00 AM 31,232 wpnpinst.exe 02/18/2007 07:00 AM 5,632 write.exe 02/18/2007 07:00 AM 114,688 wscript.exe 02/18/2007 07:00 AM 30,720 xcopy.exe

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• Application Does Not Start in Windows 7

  - by Jim Fell

  I recently installed a new 60GB SSD as my primary hard drive and re-installed Windows 7 Professional 64-bit. I then installed SSD Fresh from Abelssoft to optimize Windows to run on the SSD. It seemed to install okay, but when I try to run the utility, its splash screen appears briefly before it quietly closes. No errors are displayed; the utility just fails to launch. I have run SSD Fresh on another SSD-equipped Windows 7 Pro x64 computer in the past without any problems. Does anyone know what might be preventing the program from running? I tried running sfc /scannow from the command line (with administrator privileges), shutting down the Spybot Resident, and disabling the firewall and virus scanner. I also tried running the tool as administrator; I even tried reinstalling it, running the installer as administrator. No luck. Every time I try to launch the program the Event Viewer logs this same set of errors: Error 4/2/2012 11:35:44 PM Application Error 1000 (100) Faulting application name: SSDFresh.exe, version: 1.0.0.0, time stamp: 0x4f2a45d8 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x000007ff0016dbba Faulting process id: 0x994 Faulting application start time: 0x01cd11fd9fe978df Faulting application path: C:\Program Files (x86)\SSD Fresh\SSDFresh.exe Faulting module path: unknown Report Id: dfeed551-7df0-11e1-a2c7-002522c47ec0 Error 4/2/2012 11:35:43 PM .NET Runtime 1026 None Application: SSDFresh.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.NullReferenceException Stack: at AbBugReporter.BugForm.InitLanguage() at AbBugReporter.BugForm..ctor(AbFlexTrans.LanguageInfo, AbBugReporter.BugReportManager, Boolean) at AbBugReporter.BugReportManager.Show(System.Exception) at SSDFresh.App.App_DispatcherUnhandledException(System.Object, System.Windows.Threading.DispatcherUnhandledExceptionEventArgs) at System.Windows.Threading.Dispatcher.CatchException(System.Exception) at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.WrappedInvoke(System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.InvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunInternal(System.Windows.Window) at System.Windows.Application.Run() at SSDFresh.App.Main() Error 4/2/2012 11:35:39 PM SideBySide 59 None Activation context generation failed for "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\csc.exe".Error in manifest or policy file "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\csc.exe.Config" on line 0. Invalid Xml syntax. Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None Error 4/2/2012 11:35:39 PM SideBySide 59 None For those who are interested, here is my system configuration: ASRock M3A770DE AM3 AMD 770 ATX AMD Motherboard AMD Athlon II X3 455 Rana 3.3GHz Socket AM3 95W Triple-Core Desktop Processor ADX455WFGMBOX G.SKILL Value Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Desktop Memory Model F3-10600CL9D-8GBNT Mushkin Enhanced Chronos Deluxe MKNSSDCR60GB-DX 2.5" 60GB SATA III Synchronous MLC Internal Solid State Drive (SSD) (Primary/Boot HD) Western Digital Caviar Blue RFHWD1600AAJS 160GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive (Secondary HD) Sony Optiarc CD/DVD Burner Black SATA Model AD-7261S-0B LightScribe Support RAIDMAX RX-850AE 850W ATX12V v2.3 / EPS12V SLI Certified CrossFire Ready 80 PLUS GOLD Certified Modular Active PFC Power Supply ASUS HD7850-DC2-2GD5 Radeon HD 7850 2GB 256-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card Asus ML228H 21.5" Full HD LED BackLight LED Monitor Slim Design (x3)

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• Problems with XP, Office, and PC in general - any ideas?

  - by molecule

  Hi all This may not make a whole lot of sense so pls bear with me... I am about to perform a routine check on one of my user's PC. Some background - the PC has a Xeon processor and 4Gb of RAM and running XP SP3 He has 2xHDD and pagefile is hosted on the secondary HDD (D:) and min/max values are set to 4096. NO pagefile on C: This user has 6 monitors so he has an NVIDIA Quadro NVS440 hosting 4xmonitors and an NVIDIA Quadro NVS290 hosting 2xmonitors. There is a video card driver from NVIDIA which is compatible with both NVS440 and NVS290 and he is on the latest version of that driver. (Note: Make of video cards are different - one is from leadtek and the other from Nvidia) He is a heavy Bloomberg, Outlook, Word, and Excel user and runs two Citrix applications. Other apps are FoxIt PDF and IE. Problems - Outlook and Excel frequently crashes - I am going to perform an Outlook and Excel repair and also check/remove unnecessary addins - will he lose any customizations if I repaired and chose "Restore my shortcuts while repairing" and do not select "Discard my customized settings and restore default settings". Does repair really repair anything? FYI - It stopped crashing ever since i moved a large spreadsheet he has open to his local HDD instead of over the network. This spreadsheet "refreshes" constantly as it is pulling live data to update cells and I suspect it was auto-saving so frequently that it caused crashes if saving over the network. At times, his right click completely fails to respond. His left click works fine but he can't right click on anything in any Window and even on the desktop. Sometimes, he needs to start to close certain applications such as Adobe and the right click will start functioning again. I removed Adobe and installed FoxIt as I figured it was a resource issue but I do not think so as he does have sufficient resources when the problem is happening. Sometimes he can't bring task manager up until he kills certain apps. Definitely sounds like a resource issue but I am not confident that is the root cause. Also not sure if this is related to one of the apps installed but his Start bar flickers (does not completely disappear) intermittently from time to time. The taskbar icons which are hidden appear and then get hidden again as if it was having "fits". I have performed reg scans, malware scans etc but problems do not go away. I am planning to perform sfc /scannow and office repair but would like to know if anyone has any other suggestions. What about setting a "small" pagefile on C:. I have heard that this is recommended and may be the reason why a minidmp file was not generated when he encountered a blue screen. Also, any feedback on his video cards? Do you think different models would cause problems? The drivers seem to work but he only has 2.5Gb out of 4Gb available RAM as I believe the video card chomped up a portion of this. I have recommended creating a new profile for him but due to the amount of customisations he has and the amount of time and effort it will take to get him up and running again, he prefers to bear with the problem than to go down that path. However, at least once a week, his PC acts up and I can't think of any other tools or techniques to rectify his problems. I guess we are at a stage where we just want to "stabilize" things so he won't encounter issues that frequently. Any feedback is very much appreciated.

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• Windows 8.1 Update 1 Disk Usage 100%

  - by Gookjin Jeong

  Background Information / Computer Specs I have a 14-inch Samsung Series 5 Ultra. Core i5 CPU, 750GB HDD, 8GB RAM, Intel HD Graphics 4000. I've had the computer for about 1.5 years with no major problems. Problem The issue appeared at the beginning of April this year, when I updated the OS to Windows 8.1 Update 1 (not from 8 to 8.1). After being on continually (except for at night, when I put it on sleep mode) for about 48 hours, the disk usage as seen by Task Manager hits 100%. When this happens, everything from opening/closing applications to typing and even bringing up the start screen by pressing the Windows key becomes extremely slow. The only way to make the disk usage decrease is to restart the computer. Then the problem repeats. I've used my current laptop (as well as my previous laptops) this way -- putting it on sleep mode at night and restarting it only when Windows needs to install updates -- for a long time. So I know the 100% disk usage is not due to the way I use the computer. The thing that causes the spike varies. Sometimes it's System, sometimes it's one of the various applications I installed (e.g. Chrome, Evernote, Spotify, Wunderlist, iTunes, etc.), and sometimes it's Antimalware Service Executable, etc. Tried Solutions I think I tried almost every solution out there for this problem: Running the check disk command (chkdsk /b /f /v /scan c:) from Admin Command Prompt Running Windows Memory Diagnostic Disabling Superfetch and Windows Search from services.msc Running "Fix problems with Windows Update" from Control Panel -- Troubleshooting Updating and rolling back the graphics driver (Intel HD 4000) Disabling "Use hardware acceleration when available" from Chrome settings Disabling Intel Rapid Storage Technology Running the SFC /SCANNOW command as recommended here Running a quick scan & a full scan from Windows Defender (no threats found) Taking the hard drive out and putting it back Refreshing the computer, from the Update and recovery -- Recovery option in Windows settings NONE of the above worked for me. I was about to give up but then noticed that one of the main culprits of the disk usage spike, as shown in the "Disk Activity" section of the Resource Monitor, was C:\System (pagefile.sys). I googled around and found that one of the recommended solutions was to disable pagefile. I then went to **Control Panel -- System and Security -- System -- Advanced system settings -- Advanced tab -- Performance settings -- Advanced tab -- "Change" under Virtual memory and discovered that the number for "Currently allocated" at the bottom was 1280MB, although the number for "Recommended" was 4533MB. I immediately changed it to 4533MB and checked my family members' computers to see what the numbers were like. All of theirs had a currently allocated space that was only slightly smaller than the recommended space. See screenshot below: This might fix the problem. I'll have to wait a couple more days.But if it doesn't, what in the world should I do next? I'm guessing the hard drive isn't failing because This computer is less than 2 years old; and Speccy says that the status of the HDD is good. Update 5/27/2014 The "4533MB" solution did not work. I had to reboot the computer about 30 minutes ago because the disk usage again hit 100%. When I opened Resource Monitor the C:\System (pagefile.sys) again was shown to be the culprit. I have now disabled pagefile entirely via the same window shown above in the screenshot. The number for "currently allocated" is now 0MB. Will update again in a couple days, or if the problem occurs again, whichever comes sooner.

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• Windows 8 Stuck on Start Screen File Search

  - by baturayd

  I have been searching someone else having the same issue but I couldn't find any. Here is my problem: I'm using Windows 8 Pro with Media Center. File search screen does not close itself after I make a file search within start screen. It stuck on that screen. I can't go back to desktop, therefore, task manager is inaccessible. Only way to get out of it is to sign out. It also looks like non-operational. It doesn't give me any result at all. It's just a blank screen with "Files" title. It used to work perfectly. Things I have done before coming here: Safe mode minimal boot to ensure no other 3rd party software interferes. sfc haven't found any inconsistencies. Search index has been rebuild. Normal boot with all 3rd party services and start-up items disabled. System restore to a date that I know this feature was functional. And by the way, I have installed all updates released so far. I strongly used file search via start menu back in Windows 7. This is an absolute game changer for me. I'm curious what causes this. I'll do a "system refresh" if I can't fix this. I'm working on it, I'll keep this thread updated should I find any fix. First update: I just discovered that file search screen gets stuck if it's invoked by typing query directly in start screen. It doesn't get stuck if it's invoked from win + x menu. I was able to "escape" from stuck screen with invoking it again by win + x menu. After rebuilding search index again, search suggestions started to appear again but still there is no file search functionality. Second update: "Results for" expression appears only for a second near to "Files" title when search is initialized. Third update: As a last resort, I finally tried to do a "System Refresh" which has also failed to refresh by giving an error after waiting almost 20 minutes at 99%. (Seriously?) After cold boot it began to undo changes. After changes were reverted, I boot the machine without doing anything further and bingo! Search began acting normal again. This is a totally weird solution. It obviously fixed certain system files during failed refresh, and kept those changes untouched because they were supposed to be that way at the first place. I'll keep this thread alive should anyone comes with a more logical explanation. Forth update: After a windows update, search functionality again stopped responding. It happened after a system update for the first time. Now I have a pretty good suspicion about system update, though I have no solid proof of its involvement with this problem.

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• Windows 7 explorer always crashes, opens small "Personalized Settings" window

  - by Ian Sellar

  My Windows 7 desktop PC, built by me, started acting very weird in the last couple of days. I use it quite often, about half of the time through TeamViewer. Explorer would crash and restart randomly, almost always through TeamViewer. This made me suspect that TeamViewer was the problem but I have reproduced it with and without TeamViewer several times. The only way I can seem to get the problem not to occur is by booting into Safe Mode. I have used CCleaner and Malwarebytes to make sure it wasn't a registry error or malware causing the problem, and I have tried the fix in the seemly related issue here as well every other fix I have found online including removing security updates KB980408 and KB2926765 as well as using "sfc /scannow" and a bunch of other things I can't remember. More recently when I try to start explorer it is popping up a small window that says "Personalized Settings" on the top, but is completely empty and crashes instantly. The only way I can get it to disappear is to kill the explorer.exe process. I wish I could take a screenshot but I can't seem to open paint or even find the exe. I have tried restarting it, I have tried starting it while the personalized settings window was open. I have come up with two lists of processes the first is the list of active processes when I boot into safe mode and explorer seems to work fine. The second is the list of processes that I can narrow it down to in normal boot and still replicate the problem. There is one process that I can't seem to close. NisSrv.exe which is describes as "Microsoft Network Realtime Inspection Service". When I try to close the process NisSrv.exe it says "The operation could not be completed. Access is denied." When I try to close the related service it gives the same message. Image Name PID Session Name Session# Mem Usage ========================= ======== ================ =========== ============ System Idle Process 0 Services 0 24 K System 4 Services 0 2,660 K smss.exe 304 Services 0 1,196 K csrss.exe 408 Services 0 4,156 K wininit.exe 444 Services 0 4,608 K csrss.exe 452 Console 1 8,700 K services.exe 492 Services 0 7,700 K winlogon.exe 524 Console 1 5,756 K lsass.exe 536 Services 0 10,644 K lsm.exe 544 Services 0 4,316 K svchost.exe 652 Services 0 8,976 K MsMpEng.exe 804 Services 0 40,696 K explorer.exe 1332 Console 1 85,220 K ctfmon.exe 1376 Console 1 3,680 K dllhost.exe 1624 Console 1 8,656 K chrome.exe 1408 Console 1 98,504 K WmiPrvSE.exe 2352 Services 0 6,472 K chrome.exe 1744 Console 1 65,116 K taskmgr.exe 372 Console 1 14,948 K cmd.exe 2776 Console 1 2,960 K conhost.exe 1816 Console 1 3,580 K tasklist.exe 2308 Console 1 5,868 K And the list of processes I have narrowed it down to. Image Name PID Session Name Session# Mem Usage ========================= ======== ================ =========== ============ System Idle Process 0 Services 0 24 K System 4 Services 0 2,808 K smss.exe 316 Services 0 1,216 K csrss.exe 484 Services 0 4,532 K wininit.exe 596 Services 0 4,604 K csrss.exe 604 Console 1 23,676 K services.exe 652 Services 0 11,344 K lsass.exe 668 Services 0 12,692 K lsm.exe 676 Services 0 4,464 K MsMpEng.exe 972 Services 0 68,436 K winlogon.exe 168 Console 1 7,784 K svchost.exe 496 Services 0 19,140 K NisSrv.exe 3176 Services 0 808 K svchost.exe 1684 Services 0 11,260 K taskmgr.exe 4524 Console 1 20,696 K cmd.exe 4764 Console 1 7,224 K conhost.exe 4772 Console 1 6,916 K sublime_text.exe 2340 Console 1 45,012 K dllhost.exe 4476 Console 1 8,736 K tasklist.exe 3796 Console 1 5,768 K WmiPrvSE.exe 1768 Services 0 6,344 K Here is the event data xml from event viewer for the error I am getting. <EventData> <Data>explorer.exe</Data> <Data>6.1.7601.17567</Data> <Data>4d672ee4</Data> <Data>vrfcore.dll</Data> <Data>6.3.9600.16384</Data> <Data>5215f8f5</Data> <Data>80000003</Data> <Data>0000000000003a00</Data> <Data>12e4</Data> <Data>01cfb84fa70f89dc</Data> <Data>C:\Windows\system32\explorer.exe</Data> <Data>C:\Windows\SYSTEM32\vrfcore.dll</Data> <Data>e5957093-2442-11e4-9f8a-94de806ed9cb</Data> </EventData> I was looking through the eventvwr log again and I found this, possibly related <EventData> <Data>runonce.exe</Data> <Data>6.1.7601.17514</Data> <Data>4ce7a253</Data> <Data>MSVCR100.dll</Data> <Data>10.0.40219.325</Data> <Data>4df2bcac</Data> <Data>c0000005</Data> <Data>000000000003c145</Data> <Data>670</Data> <Data>01cfb8dabbd85942</Data> <Data>C:\Windows\system32\runonce.exe</Data> <Data>C:\Windows\system32\MSVCR100.dll</Data> <Data>fa6f82b9-24cd-11e4-80a8-94de806ed9cb</Data> </EventData> And the general error details Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4 Faulting module name: vrfcore.dll, version: 6.3.9600.16384, time stamp: 0x5215f8f5 Exception code: 0x80000003 Fault offset: 0x0000000000003a00 Faulting process id: 0xc38 Faulting application start time: 0x01cfb84e5e852c5f Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Windows\SYSTEM32\vrfcore.dll Report Id: 9dc19e6d-2441-11e4-9f8a-94de806ed9cb Another probably unrelated error that I seem to be getting pretty often. Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. My explorer tab in Autoruns seen below along with the error when I try to uncheck something. I should add that I seem to be able to disable shell extensions with ShellExView but I still can't get explorer to start correctly. EXPLORER SHELL UPDATE - See screenshot below I can access the explorer right click menu through a file manager I downloaded called NexusFile, but still no luck starting explorer. Another round of errors that I am getting regarding Windows Search Service The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index. Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801) followed by The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt. Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801 and The plug-in in <Search.JetPropStore> cannot be initialized. Context: Windows Application, SystemIndex Catalog Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801) and The gatherer object cannot be initialized. Context: Windows Application, SystemIndex Catalog Details: The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801) and The Windows Search Service cannot load the property store information. Context: Windows Application, SystemIndex Catalog Details: The content index database is corrupt. (HRESULT : 0xc0041800) (0xc0041800) WER Log http://pastebin.com/WXKGDT4Q I'll add information as I remember it or people request it.

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• Can't install any drivers at all on Windows 8. Error 0x000003F9

  - by ABarney

  I suddenly can't install any drivers at all on my Windows 8 Pro x64 install. It doesn't matter what kind of driver it is, nothing will install. Everything ends with error 0x000003F9: The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format. When Windows Update tries to install a driver, it just gives error code 800703F9 and says that "Windows Update ran into a problem." I've already done a scan of system files with sfc, tried another user account, done a chkdsk, and a few more things, but nothing works. The problem started when I tried to install drivers for my printer earlier today and suddenly started getting messages saying that "Windows Modules Installer has stopped working." I decided to restart and was being greeted with the recovery boot options. I shut the computer down, but when I booted it back up the same thing happened, so I did a repair your pc, and was able to boot into the OS properly. Then I rebooted into my external drive and did a chkdsk on the Windows 8 install that started acting funny. When I booted back into Windows 8, I wasn't able to install any drivers. They all keep coming up with the same error. And I can't seem to find anything at all on this issue. Any help would be much appreciated. Here's an install log from a failed driver install: >>> [Device Install (DiInstallDriver) - F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf] >>> Section start 2012/12/06 20:15:20.714 cmd: "F:\Windows\System32\InfDefaultInstall.exe" "F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf" inf: {SetupCopyOEMInf: F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf} 20:15:20.716 sto: {Import Driver Package: F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf} 20:15:20.719 sto: Driver Store = F:\Windows\System32\DriverStore [Online] (6.2.9200) sto: Driver Package = F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf sto: Architecture = amd64 sto: Flags = 0x00000000 inf: Provider = Google, Inc. inf: Class GUID = {3f966bd9-fa04-4ec5-991c-d326973b5128} inf: Driver Version = 08/27/2012,7.0.0.1 inf: Catalog File = androidwinusba64.cat inf: Version Flags = 0x00000011 ! sto: Unable to determine presence of driver package 'android_winusb.inf'. Error = 0x000003F9 flq: Copying 'F:\Android\android-sdk\extras\google\usb_driver\amd64\WdfCoInstaller01009.dll' to 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\amd64\WdfCoInstaller01009.dll'. flq: Copying 'F:\Android\android-sdk\extras\google\usb_driver\amd64\WinUSBCoInstaller2.dll' to 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\amd64\WinUSBCoInstaller2.dll'. flq: Copying 'F:\Android\android-sdk\extras\google\usb_driver\android_winusb.inf' to 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\android_winusb.inf'. flq: Copying 'F:\Android\android-sdk\extras\google\usb_driver\androidwinusba64.cat' to 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\androidwinusba64.cat'. pol: {Driver package policy check} 20:15:20.814 pol: {Driver package policy check - exit(0x00000000)} 20:15:20.814 sto: {Stage Driver Package: F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\android_winusb.inf} 20:15:20.815 ! sto: Unable to determine presence of driver package 'android_winusb.inf'. Error = 0x000003F9 inf: {Query Configurability: F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\android_winusb.inf} 20:15:20.820 inf: Driver package uses WDF. inf: Driver package 'android_winusb.inf' is configurable. inf: {Query Configurability: exit(0x00000000)} 20:15:20.823 flq: Copying 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\amd64\WdfCoInstaller01009.dll' to 'F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\amd64\WdfCoInstaller01009.dll'. flq: Copying 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\amd64\WinUSBCoInstaller2.dll' to 'F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\amd64\WinUSBCoInstaller2.dll'. flq: Copying 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\android_winusb.inf' to 'F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\android_winusb.inf'. flq: Copying 'F:\Users\ALEXBA~1\AppData\Local\Temp\{5da5e23e-2f82-2b4f-b73d-9d77c2978b0e}\androidwinusba64.cat' to 'F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\androidwinusba64.cat'. sto: {DRIVERSTORE IMPORT VALIDATE} 20:15:20.875 sig: {_VERIFY_FILE_SIGNATURE} 20:15:20.881 sig: Key = android_winusb.inf sig: FilePath = F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\android_winusb.inf sig: Catalog = F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\androidwinusba64.cat ! sig: Verifying file against specific (valid) catalog failed! (0x800b0109) ! sig: Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider. sig: {_VERIFY_FILE_SIGNATURE exit(0x800b0109)} 20:15:20.893 sig: {_VERIFY_FILE_SIGNATURE} 20:15:20.893 sig: Key = android_winusb.inf sig: FilePath = F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\android_winusb.inf sig: Catalog = F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\androidwinusba64.cat sig: Success: File is signed in Authenticode(tm) catalog. sig: Error 0xe0000242: The publisher of an Authenticode(tm) signed catalog has not yet been established as trusted. sig: {_VERIFY_FILE_SIGNATURE exit(0xe0000242)} 20:15:20.907 ! sig: Driver package signer is unknown, but user trusts signer. sto: {DRIVERSTORE IMPORT VALIDATE: exit(0x00000000)} 20:15:22.701 sig: Signer Score = 0x0F000000 sig: Signer Name = Google Inc sto: {DRIVERSTORE IMPORT BEGIN} 20:15:22.702 sto: {DRIVERSTORE IMPORT BEGIN: exit(0x00000000)} 20:15:22.702 cpy: {Copy Directory: F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}} 20:15:22.703 cpy: Target Path = F:\Windows\System32\DriverStore\FileRepository\android_winusb.inf_amd64_f7c4b212c9d862a3 cpy: {Copy Directory: F:\Windows\System32\DriverStore\Temp\{30801e6d-d30f-2f4b-87dc-c80122d5f248}\amd64} 20:15:22.704 cpy: Target Path = F:\Windows\System32\DriverStore\FileRepository\android_winusb.inf_amd64_f7c4b212c9d862a3\amd64 cpy: {Copy Directory: exit(0x00000000)} 20:15:22.705 cpy: {Copy Directory: exit(0x00000000)} 20:15:22.706 ! sto: Unable to determine if driver package 'android_winusb.inf' is already registered. Error = 0x000003F9 idb: {Register Driver Package: F:\Windows\System32\DriverStore\FileRepository\android_winusb.inf_amd64_f7c4b212c9d862a3\android_winusb.inf} 20:15:22.707 !!! idb: Failed to create driver package object 'android_winusb.inf_amd64_f7c4b212c9d862a3' in DRIVERS database node. Error = 0x000003F9 !!! idb: Failed to register driver package 'F:\Windows\System32\DriverStore\FileRepository\android_winusb.inf_amd64_f7c4b212c9d862a3\android_winusb.inf'. Error = 0x000003F9 idb: {Register Driver Package: exit(0x000003f9)} 20:15:22.709 sto: {DRIVERSTORE IMPORT END} 20:15:22.710 sto: {DRIVERSTORE IMPORT END: exit(0x000003f9)} 20:15:22.710 sto: Rolled back driver package import. !!! sto: Failed to import driver package into Driver Store. Error = 0x000003F9 sto: {Stage Driver Package: exit(0x000003f9)} 20:15:22.736 sto: {Import Driver Package: exit(0x000003f9)} 20:15:22.766

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