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• Live CD has black screen HP DV6

  - by Shaun Killingbeck

  Attempting to install/try ubuntu (11.10, 12.04) on my new laptop, using a liveCD (and tried USB). I get the purple screen (with the man/keyboard at the bottom) and after that the screen flashes bright white before going black. Ubuntu continues to load in the background, with login sound etc but the screen is off. I have tried as many different solutions as I could find including: using nomodestep, xforcevesa, i915.modeset=0, and also now i915.modeset=1 in boot options (seperately): varying consequences, but either I end up at a blinking cursor with no prompt, a command line (startx fails: no screen found), or the original blank screen again Tried booting from VirtualBox - it crashes at the same place the screen would go blank when using a CD/USB tried 11.04: I don't have this problem BUT when trying to install, I get a ubi-partman error 141 (possibly down to the three partitions that came on my laptop... not sure why HP needed there own separate partition for HP Tools...) Model: HP Pavillion DV6 6B08SA Processor: AMD Quad-Core A6-3410MX APU with Radeon HD 6545G2 Dual Graphics (1.6 GHZ 4 MB L2 cache ) Chipset: AMD RS880M Any help would be greatly appreciated. I just want to be able to partition the drive and install Ubuntu. I'm assuming the issue is graphics card related, although I have no confirmation of that. Update: Tried the ?orkarounds on https://wiki.ubuntu.com/X/Troubleshooting/BlankScreen - set gfxpayload=text changed nothing, removing splash did nothing and setting vesafb.nonsense=1 did nothing either. I'd like to be able to collect some log information somehow, but I can't get to a command line from the liveCD. tried using the latest 12.04 beta, same issue tried nomodeset without splash or quiet. get the following (tail of) output before it freezes on that screen: * Starting configure network device security [OK] * Starting configure network device [OK] [ 25.720899] ieee80211 phy0: w1_ops_config: change monitor mode: false (implement) [ 25.720923] ieee80211 phy0: w1_ops_config: change power-save mode: false (implement) * Starting restore sound card(s') mixer state(s) [fail] [ 25.721849] ieee80211 phy0: w1_ops_bss_info_changed: qos enabled: false (implement) * Stopping save kernel messages [OK] * Starting bluetooth [OK] * PulseAudio configured for per-user sessions saned disabled; edit /etc/default/saned [ 25.988016] hci_cmd_timer: hci0 command tx timeout [ 26.207225] bad LUN (0:1) [ 26.223735] bad target number (1:0) [ 26.252111] bad target number (2:0) [ 26.272170] bad target number (3:0) [ 26.300154] bad target number (4:0) [ 26.328162] bad target number (5:0) [ 26.344180] bad target number (6:0) [ 26.368142] bad target number (7:0) * Checking battery state... [OK] * Stopping System V runlevel capability [OK] Does this give any indication of the problem? the false (implement) messages also reappear when I press the power button to ask it to shutdown, followed by a [fail] status for killing remaining processes.

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• Career Change Need Advice: Professional Web Developer

  - by bikedorkseattle

  I'm hoping to get some advice here on the steps I should take to make a career change into professional web development. I've been working in cancer research the last 14 years and I need a change. The job market is terrible, the pay is worse, and despite what one would think the atmosphere is generally un-collegial, even in your own group. Venture funding never returned after the dot com burst and with 3 to 5 wars our country is now in, NIH funding is only going to get worse. I know things are not going to get better for my field, sadly, and I know I need to move on. For probably just as long I have fiddled around with web development, I even run a fairly popular site with close to 1 million/month pageviews that pulls a decent income, but not stable enough to live off of right now. My skills are ok for being self taught. I enjoy the fast paced nature of the web and the tools the community creates and how eager people are to help and share knowledge; it's what science should be. I have been trying to find an entry level developer job doing standard HTML/CSS/PHP/MySQL/JS/jQuery type work. A good 50%+ of the jobs want someone with a CS degree, and most want 5 years experience. Having no professional experience and no formal education, I know I'm at a huge disadvantage. I am now considering my options on how to move forward professionally. The way I see it I have basically 3 options. Build up my portfolio of work as much as I can and continue to learn as much as I can on my own. Try to contribute on some open source project when time allows. Network like crazy and go to meetups. Be confident and pray a lot in private. OR While doing above, do some certification programs in PHP and Java, possibly others. Get a Zend Certification. OR Spend a few years getting a CS degree while doing 1. I've already done the work fulltime go to school thing and it doesn't excite me one bit. I didn't have the greatest college experience and am not too eager to return, but I have a family to feed. Is the degree really necessary or is it more of a right of passage type thing in most instances? I appreciate everyones input. Thanks for taking the time to respond.

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• Building an MVC application using QuickBooks

  - by dataintegration

  RSSBus ADO.NET Providers can be used from many tools and IDEs. In this article we show how to connect to QuickBooks from an MVC3 project using the RSSBus ADO.NET Provider for QuickBooks. Although this example uses the QuickBooks Data Provider, the same process can be used with any of our ADO.NET Providers. Creating the Model Step 1: Download and install the QuickBooks Data Provider from RSSBus. Step 2: Create a new MVC3 project in Visual Studio. Add a data model to the Models folder using the ADO.NET Entity Data Model wizard. Step 3: Create a new RSSBus QuickBooks Data Source by clicking "New Connection", specify the connection string options, and click Next. Step 4: Select all the tables and views you need, and click Finish to create the data model. Step 5: Right click on the entity diagram and select 'Add Code Generation Item'. Choose the 'ADO.NET DbContext Generator'. Creating the Controller and the Views Step 6: Add a new controller to the Controllers folder. Give it a meaningful name, such as ReceivePaymentsController. Also, make sure the template selected is 'Controller with empty read/write actions'. Before adding new methods to the Controller, create views for your model. We will add the List, Create, and Delete views. Step 7: Right click on the Views folder and go to Add -> View. Here create a new view for each: List, Create, and Delete templates. Make sure to also associate your Model with the new views. Step 10: Now that the views are ready, go back and edit the RecievePayment controller. Update your code to handle the Index, Create, and Delete methods. Sample Project We are including a sample project that shows how to use the QuickBooks Data Provider in an MVC3 application. You may download the C# project here or download the VB.NET project here. You will also need to install the QuickBooks ADO.NET Data Provider to run the demo. You can download a free trial here. To use this demo, you will also need to modify the connection string in the 'web.config'.

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• What if you could work on anything you wanted?

  - by Nick Harrison

  What if you could work on anything you wanted? Redgate is doing an experiment of sorts this week.  Called Down Tools Week.    The idea is that they stopped working on their regular projects for a week and strike out on something that catches their attention and drives their passion. Evidently in many cases, these projects have turned out to be new features in their existing products that individual were interested in, some were internal iniatives and some where evidently off the wall new ideas.   Today is show and tell where they will share with each other what they have been working on. There may well be some interesting announcements coming out of this.    The prospects are exciting. I understand that Google does something similar allowing their employees a specified amount of time to work on projects of their own choosing.    This has been the breeding ground for some of my favorite services. It is a shame that more companies do not follow such practices.   Now I know that most companies cannot afford to shut down everything for a week and sometimes you can't really explore an interesting idea in 8 hours a week or however much time Google allocates, but still it may be worth while. What would happen if your company gave you as an individual 1 week each quarter to work on a project of your own design and see what happens?   I would be happen if you still had to get approval for before your week long adventure. Personally, I think that this could be a very effective use of training budgets.   Give me a week to research something on my own and you would be amazed at what I can find out.    Maybe this should be the prerequisite before starting a new project.   Stagger the team onboarding but have everyone spend a week long sabbatical studying BizTalk before starting a project that will hinge on BizTalk. The show and tell afterwards is a great way to keep everyone honest or at least reassure management that everyone is honest.    If your goal was to spend a week researching and exploring a new technology and you had to do a show and tell afterwards to show off what you had learned, then everyone can learn a bit of what you just learned.     Sounds like a promising win win for me. Maybe it is a pipe dream, but what if .... What would you work on if given the opportunity to work on anything you wanted?

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• Reporting on common code smells : A POC

  - by Dave Ballantyne

  Over the past few blog entries, I’ve been looking at parsing TSQL scripts in a variety of ways for a variety of tasks.  In my last entry ‘How to prevent ‘Select *’ : The elegant way’, I looked at parsing SQL to report upon uses of SELECT *.  The obvious question leading on from this is, “Great, what about other code smells ?”  Well, using the language service parser to do that was turning out to be a bit of a hard job,  sure I was getting tokens but no real context.  I wasn't even being told when an end of statement had been reached. One of the other parsing options available from Microsoft is exposed in the assembly ‘Microsoft.SqlServer.TransactSql.ScriptDom’,  this is ,I believe, installed with the client development tools with SQLServer.  It is much more feature rich than the original parser I had used and breaks a TSQL script into intuitive classes for analysis. So, what sort of smells can I now find using it ?  Well, for an opening gambit quite a nice little list. Use of NOLOCK Set of READ UNCOMMITTED Use of SELECT * Insert without column references Explicit datatype conversion on Sargs Cross server selects Non use of two-part naming convention Table and Query hint usage Changes in set options Use of single line comments Use of ordinal column positions in ORDER BY clause Now, lets not argue the point that “It depends” as smells on some of these, but as an academic exercise it is quite interesting.  The code is available from this link :https://www.dropbox.com/s/rfk32sou4fzl2cw/TSQLDomTest.zip  All the usual disclaimers apply to this code, I cannot be held responsible for anything ranging from mild annoyance through to universe destruction due to the use of this code or examples. The zip file contains a powershell script and my test cases.  The assembly used requires .Net 4 to run, which means that you will need powershell 3 ( though im running through PowerGUI and all works ok ) .  The code searches for all .sql files in the folder hierarchy for the workingpath,  you can override this if you want by simply changing the $Folder variable, and processes each in turn for the smells.  Feedback is not great at the moment, all it does is output to an xml file (Smells.xml) the offset position and a description of the smell found. Right now, I am interested in your feedback.  What do you think ?  Is this (or should it be) more than an academic exercise ?  Can tooling such as this be used as some form of code quality measure ?  Does it Work ? Do you have a case listed above which is not being reported ? Do you have a case that you would love to be reported ? Let me know , please mailto: [email protected]. Thanks

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• It's Here! Visual Studio 2010 and ASP.NET 4.0 Ship

  Today Microsoft released Visual Studio 2010 and ASP.NET 4.0. I've been using the RC version of Visual Studio 2010 quite a bit for the past couple of months and have really grown to like it. It has a host of features and enhancements that improve developer productivity, from improved IntelliSense to better multiple monitor support. Plus there's something about the user experience that, to me, makes it feel better than Visual Studio 2008. I don't know if it's the new blue color motif or what, but the IDE seems more modern looking and more responsive to my mouse movements and other input. Anyway, if you've not yet downloaded Visual Studio 2010 and ASP.NET 4.0, why not? As with previous versions of Visual Studio there's a free Express Edition and VS2010 and ASP.NET 4.0 runs side-by-side with earlier versions of Visual Studio and ASP.NET. And with Visual Studio 2010's multi-targeting you can even use VS2010 as your development editor for ASP.NET 2.0 and ASP.NET 3.5 web applications. (Although be forewarned if you have multiple developers working on the application that the project files in VS2010 and earlier versions of Visual Studio differ.) This week's article on 4Guys explores my favorite new features of Visual Studio 2010. Here's an excerpt: The Visual Studio 2010 user experience is noticeably different than with previous versions. Some of the changes are cosmetic - gone is the decades-old red and orange color scheme, having been replaced with blues and purples - while others are more substantial. For instance, the Visual Studio 2010 shell was rewritten from the ground up to use Microsoft's Windows Presentation Foundation (WPF). In addition to an updated user experience, Visual Studio introduces an array of new features designed to improve developer productivity. There are new tools for searching for files, types, and class members; it's now easier than ever to use IntelliSense; the Toolbox can be searched using the keyboard; and you can use a single editor - Visual Studio 2010 - to work on. This article explores some of the new features in Visual Studio 2010. It is not meant to be an exhaustive list, but rather highlights those features that I, as an ASP.NET developer, find most useful in my line of work. Read on to learn more! And, in closing, here are some helpful VS2010 and ASP.NET 4.0 links: One click installation for ASP.NET 4.0, Visual Web Developer 2010, .NET Framework 4.0, and ASP.NET MVC 2 Eight Quick Hit videos showing some of the cool new VS2010 features VS2010 and ASP.NET 4.0 Release Announcement with some great info/links from none other than Scott Guthrie Happy Programming!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Database unit testing is now available for SSDT

  - by jamiet

  Good news was announced yesterday for those that are using SSDT and want to write unit tests, unit testing functionality is now available. The announcement was made on the SSDT team blog in post Available Today: SSDT—December 2012. Here are a few thoughts about this news. Firstly, there seems to be a general impression that database unit testing was not previously available for SSDT – that’s not entirely true. Database unit testing was most recently delivered in Visual Studio 2010 and any database unit tests written therein work perfectly well against SQL Server databases created using SSDT (why wouldn’t they – its just a database after all). In other words, if you’re running SSDT inside Visual Studio 2010 then you could carry on freely writing database unit tests; some of the tight integration between the two (e.g. right-click on an object in SQL Server Object Explorer and choose to create a unit test) was not there – but I’ve never found that to be a problem. I am currently working on a project that uses SSDT for database development and have been happily running VS2010 database unit tests for a few months now. All that being said, delivery of database unit testing for SSDT is now with us and that is good news, not least because we now have the ability to create unit tests in VS2012. We also get tight integration with SSDT itself, the like of which I mentioned above. Having now had a look at the new features I was delighted to find that one of my big complaints about database unit testing has been solved. As I reported here on Connect a refactor operation would cause unit test code to get completely mangled. See here the before and after from such an operation: SELECT    * FROM    bi.ProcessMessageLog pml INNER JOIN bi.[LogMessageType] lmt     ON    pml.[LogMessageTypeId] = lmt.[LogMessageTypeId] WHERE    pml.[LogMessage] = 'Ski[LogMessageTypeName]of message: IApplicationCanceled' AND        lmt.[LogMessageType] = 'Warning'; which is obviously not ideal. Thankfully that seems to have been solved with this latest release. One disappointment about this new release is that the process for running tests as part of a CI build has not changed from the horrendously complicated process required previously. Check out my blog post Setting up database unit testing as part of a Continuous Integration build process [VS2010 DB Tools - Datadude] for instructions on how to do it. In that blog post I describe it as “fiddly” – I was being kind when I said that! @Jamiet

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• my probleme about "The installation or removal of a software package failed"

  - by tulipelle

  Recently, when I open Ubuntu software center, it ask me repair package Then I found this message . installArchives() failed: (Reading database ... (Reading database ... 5% (Reading database ... 10% (Reading database ... 15% (Reading database ... 20% (Reading database ... 25% (Reading database ... 30% (Reading database ... 35% (Reading database ... 40% (Reading database ... 45% (Reading database ... 50% (Reading database ... 55% (Reading database ... 60% (Reading database ... 65% (Reading database ... 70% (Reading database ... 75% (Reading database ... 80% (Reading database ... 85% (Reading database ... 90% (Reading database ... 95% (Reading database ... 100% (Reading database ... 569135 files and directories currently installed.) Unpacking linux-image-3.5.0-42-generic (from .../linux-image-3.5.0-42-generic_3.5.0-42.65~precise1_amd64.deb) ... Done. dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-42-generic_3.5.0-42.65~precise1_amd64.deb (--unpack): failed in write on buffer copy for backend dpkg-deb during `./boot/vmlinuz-3.5.0-42-generic': No space left on device No apport report written because the error message indicates a disk full error dpkg-deb: error: subprocess paste was killed by signal (Broken pipe) Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.5.0-42-generic /boot/vmlinuz-3.5.0-42-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.5.0-42-generic /boot/vmlinuz-3.5.0-42-generic Errors were encountered while processing: /var/cache/apt/archives/linux-image-3.5.0-42-generic_3.5.0-42.65~precise1_amd64.deb Error in function: dpkg: dependency problems prevent configuration of linux-image-generic-lts-quantal: linux-image-generic-lts-quantal depends on linux-image-3.5.0-42-generic; however: Package linux-image-3.5.0-42-generic is not installed. dpkg: error processing linux-image-generic-lts-quantal (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of linux-generic-lts-quantal: linux-generic-lts-quantal depends on linux-image-generic-lts-quantal; however: Package linux-image-generic-lts-quantal is not configured yet. dpkg: error processing linux-generic-lts-quantal (--configure): dependency problems - leaving unconfigured

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• Monitor the Weather from Your Windows 7 Taskbar

  - by Asian Angel

  Keeping up with the weather forecast can be hard when you are extra busy with work. If you need a simple but nice looking way to integrate weather monitoring into your Taskbar then join us as we look at WeatherBar. Setting Up & Using WeatherBar To get started unzip the following files, place them in an appropriate “Program Files Folder”, and create a shortcut. When you start WeatherBar for the first time you will be presented with the following window and a random/default location. To get WeatherBar set up for your location there are only two settings to adjust (using the “Pencil & Gear Buttons”). Clicking on the “Pencil Button” will open up this small window…enter the name of your location and click “OK”. Next click on the “Gear Button” where you can choose the “Update Interval” and “Measurement Format” that best suits your needs. Click “OK” when finished and WeatherBar will be ready to go. That definitely looks nice. When you are finished viewing this window minimize it to the “Taskbar Icon” instead of clicking on the “Close Button”…otherwise the entire app will close. Left click on the “Taskbar Icon” to bring the window back up… Hovering the mouse over the “Taskbar Icon” provides a nice thumbnail of the weather forecast. Right clicking on the “Taskbar Icon” will display a nice mini forecast. Conclusion While WeatherBar may not be for everyone it does provide a nice easy way to monitor the weather from your “Taskbar” without taking up a lot of room. Links Download WeatherBar Similar Articles Productive Geek Tips Monitor the Weather for Your Location in ChromeCheck Weather Conditions in Real-time with Weather WatcherMonitor CPU, Memory, and Disk IO In Windows 7 with Taskbar MetersTaskbar Eliminator Does What the Name Implies: Hides Your Windows TaskbarBring Misplaced Off-Screen Windows Back to Your Desktop (Keyboard Trick) TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Home Networks – How do they look like & the problems they cause Check Your IMAP Mail Offline In Thunderbird Follow Finder Finds You Twitter Users To Follow Combine MP3 Files Easily QuicklyCode Provides Cheatsheets & Other Programming Stuff Download Free MP3s from Amazon

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• TouchDevelop: The Fast Path to Windows 8 and Phone Apps

  - by Clint Edmonson

  Are you looking for a little extra cash for the upcoming holidays? Then you might be interested in creating some cool apps to sell in the Windows Store. Or maybe you’re simply curious and want to try your hand at developing for Windows 8 and Windows Phone. In either case, the newly released TouchDevelop Web App is for you. TouchDevelop Web App is a development environment to create apps on your tablet or smartphone, without requiring a separate PC. Scripts written by using TouchDevelop can access data, media, and sensors on the phone, tablet, and PC. The script can interact with cloud services, including storage, computing, and social networks. TouchDevelop lets you quickly create fun games and useful tools, turning your scripts into true Windows Phone and Windows 8 apps. A year ago, Microsoft Research released TouchDevelop for Windows Phone, which is being used by enthusiasts, students, and researchers to program their phones in fun, inventive, and interesting ways. These scripts are available at TouchDevelop for anyone to download and use. Ever since we released TouchDevelop, we’ve been eyeing the tablet form factor and working on a version for the browser. Now, with the release of TouchDevelop Web App, the wait is over: the tablet version is ready, so go play around with it. All TouchDevelop scripts that are developed on the smartphone can be downloaded to the tablet and run (if hardware allows). Any script that is developed on the tablet can also be accessed on the phone. And scripts can be converted to Windows Phone or Windows 8 apps and submitted to the Windows Phone Store or Windows Store, respectively. TouchDevelop Web App’s editor and programming language have been designed for tablet devices with touchscreens, but you can also use a keyboard and a mouse. So grab your web-enabled device and give the TouchDevelop Web App a try. It’s fun and easy, and could even put a little cash in your holiday-depleted wallet. Or at least give you bragging rights at family get-togethers. Are you interested in further tips on Windows 8 development?  Sign up for the 30 to launch program which will help you build a Windows Store application in 30 days.  You will receive a tip per day for 30 days, along with potential free design consultations and technical support from a Windows 8 expert. As always, stay tuned to my twitter feed for Windows 8, Windows Azure and other Microsoft announcements, updates, and links: @clinted

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• The Buzz at the JavaOne Bookstore

  - by Janice J. Heiss

  I found my way to the JavaOne bookstore, a hub of activity. Who says brick and mortar bookstores are dead? I asked what was hot and got two answers: Hadoop in Practice by Alex Holmes was doing well. And Scala for the Impatient by noted Java Champion Cay Horstmann also seemed to be a fast seller. Hadoop in PracticeHadoop is a framework that organizes large clusters of computers around a problem. It is touted as especially effective for large amounts of data, and is use such companies as  Facebook, Yahoo, Apple, eBay and LinkedIn. Hadoop in Practice collects nearly 100 Hadoop examples and presents them in a problem/solution format with step by step explanations of solutions and designs. It’s very much a participatory book intended to make developers more at home with Hadoop.The author, Alex Holmes, is a senior software engineer with more than 15 years of experience developing large-scale distributed Java systems. For the last four years, he has gained expertise in Hadoop solving Big Data problems across a number of projects. He has presented at JavaOne and Jazoon and is currently a technical lead at VeriSign.At this year’s JavaOne, he is presenting a session with VeriSign colleague, Karthik Shyamsunder called “Java: A Perfect Platform for Data Science” where they will explain how the Java platform has emerged as a perfect platform for practicing data science, and also talk about such technologies as Hadoop, Hive, Pig, HBase, Cassandra, and Mahout. Scala for the ImpatientSan Jose State University computer science professor and Java Champion Cay Horstmann is the principal author of the highly regarded Core Java. Scala for the Impatient is a basic, practical introduction to Scala for experienced programmers. Horstmann has a presentation summarizing the themes of his book on at his website. On the final page he offers an enticing summary of his conclusions:* Widespread dissatisfaction with Java + XML + IDEs               --Don't make me eat Elephant again * A separate language for every problem domain is not efficient               --It takes time to master the idioms* ”JavaScript Everywhere” isn't going to scale* Trend is towards languages with more expressive power, less boilerplate* Will Scala be the “one ring to rule them”?* Maybe              --If it succeeds in industry             --If student-friendly subsets and tools are created The popularity of both books echoed comments by IBM Distinguished Engineer Jason McGee who closed his part of the Sunday JavaOne keynote by pointing out that the use of Java in complex applications is increasingly being augmented by a host of other languages with strong communities around them – JavaScript, JRuby, Scala, Python and so forth. Java developers increasingly must know the strengths and weaknesses of such languages going forward.

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• 6 Ways to Modernize Your Customer Experience

  - by Mike Stiles

  If customers have changed, if the way they research and shop have changed, if their expectations have changed, if their ability to act on dissatisfaction has changed, but your customer experience has NOT changed, what was once “good enough” may now be crippling. Well, the customer has changed, and why wouldn’t they? You’ve probably changed too in your role as consumer. There’s more info available, it’s easier to get, there’s more choice, you’re more mobile, you’re more connected, it’s easier to buy, and yes, it’s easier to switch brands if experiences don’t meet your now higher expectations. Thanks to technological advances, we as marketers can increasingly work borderline miracles. But if we’re still not adamantly adopting customer centricity, and if we aren’t making the customer experience paramount amongst business goals, the tech is wasted. A far more modern customer experience is called for. Here are 6 ways to get there: 1. Modern Marketing: Marketing data is aggregated and targeted to the right customers, who are getting personal, relevant communications. In return, you’re getting insight that finally properly attributes revenue to your marketing efforts. 2. Modern Selling: Demand is being driven across all channels with modern selling tools. Productivity is up thanks to coordinated communication and selling, and performance is ever optimized using powerful analytics. 3. Modern CPQ: You’re cross-selling and upselling more effectively since reps and channel partners have been empowered with the ability to quickly, automatically generate 100% accurate, customer-friendly quotes complete with price controls and automated approvals. 4. Modern Commerce: You’re leveraging data and delivering personalized, targeted digital experiences to everyone. You’re attracting more visitors, and you’re able to scale and keep up with the market and control the experience. 5. Modern Service: You’re better serving your customers by making it easier for them to engage with your brand, plus you’re lowering your costs by increasing agent and tech support efficiencies. 6. Modern Social: You’re getting faster, deeper, more accurate insights from social and turning content around faster, which then goes out to the right people at the right time in the right place. You’ve also gotten proactive in your service, and customers love that. For far too many brands, the buying journey of Need, Research, Select, Buy, Use, Recommend across the multiple connect points of Social, Mobile, Store, Call Center, Site, Ecommerce is a disconnected mess. Oracle’s approach to CX is to connect every interaction your customer has with your brand, avoiding the revenue losses lousy customer experiences bring. How important is the experience to customers? 94% are willing to pay more of their hard-earned money to have better ones, while a meager 1% say they get the good, consistent experiences they expect. Brands, your words aren’t as loud anymore, so your actions as they relate to customer experience are going to have to do the talking. @mikestiles @oraclesocialPhoto: Julien Tromeur, freeimages.com

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• Wireframing: A Day In the Life of UX Workshop at Oracle

  - by ultan o'broin

  The Oracle Applications User Experience team's Day in the Life (DITL) of User Experience (UX) event was run in Oracle's Redwood Shores HQ for Oracle Usability Advisory Board (OUAB) members. I was charged with putting together a wireframing session, together with Director of Financial Applications User Experience, Scott Robinson (@scottrobinson). Example of stunning new wireframing visuals we used on the DITL events. We put on a lively show, explaining the basics of wireframing, the concepts, what it is and isn't, considerations on wireframing tool choice, and then imparting some tips and best practices. But the real energy came when the OUAB customers and partners in the room were challenge to do some wireframing of their own. Wireframing is about bringing your business and product use cases to life in real UX visual terms, by creating a low-fidelity drawing to iterate and agree on in advance of prototyping and coding what is to be finally built and rolled out for users. All the best people wireframe. Leonardo da Vinci used "cartoons" on some great works, tracing outlines first and using red ochre or charcoal dropped through holes in the tracing parchment onto the canvas to outline the subject. (Image distributed under Wikimedia commons license) Wireframing an application's user experience design enables you to: Obtain stakeholder buy-in. Enable faster iteration of different designs. Determine the task flow navigation paths (in Oracle Fusion Applications navigation is linked with user roles). Develop a content strategy (readability, search engine optimization (SEO) of content, and so on) Lay out the pages, widgets, groups of features, and so on. Apply usability heuristics early (no replacement for usability testing, but a great way to do some heavy-lifting up front). Decide upstream which functional user experience design patterns to apply (out of the box solutions that expedite productivity). Assess which Oracle Application Development Framework (ADF) or equivalent technology components can be used (again, developer productivity is enhanced downstream). We ran a lively hands-on exercise where teams wireframed a choice of application scenarios using the time-honored tools of pen and paper. Scott worked the floor like a pro, pointing out great use of features, best practices, innovations, and making sure that the whole concept of wireframing, the gestalt, transferred. "We need more buttons!" The cry of the energized. Not quite. The winning wireframe session (online shopping scenario) from the Applications UX DITL event shown. Great fun, great energy, and great teamwork were evident in the room. Naturally, there were prizes for the best wireframe. Well, actually, prizes were handed out to the other attendees too! An exciting, slightly different aspect to delivery of this session made the wireframing event one of the highlights of the day. And definitely, something we will repeat again when we get the chance. Thanks to everyone who attended, contributed, and helped organize.

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• How to Overcome or fix MIXED_DML_OPERATION error in Salesforce APEX without future method ?

  - by sathya

  How to Overcome or fix MIXED_DML_OPERATION error in Salesforce APEX without future method ?MIXED_DML_OPERATION :-one of the worst issues we have ever faced :)While trying to perform DML operation on a setup object and non-setup object in a single action you will face this error.Following are the solutions I tried and the final one worked out :-1. perform the 1st objects DML on normal apex method. Then Call the 2nd objects DML through a future method.    Drawback :- You cant get a response from the future method as its context is different and because its executing asynchronously and that its static.2. Tried the following option but it didnt work :-    1. perform the dml operation on the normal apex method.    2. tried calling the 2nd dml from trigger thinking that it would be in a different context. But it didnt work.    3. Some suggestions were given in some blogs that we could try System.runas()   Unfortunately that works only for test class.   4. Finally achieved it with response synchronously through the following solution :-    a. Created 2 apex:commandbuttons :-        1. <apex:commandButton value="Save and Send Activation Email" action="{!CreateContact}"  rerender="junkpanel" oncomplete="callSimulateUserSave()">            Note :- Oncomplete will not work if you dont have a rerender attribute. So just try refreshing a junk panel.        2. <apex:commandButton value="SimulateUserSave" id="SimulateUserSave" action="{!SaveUser}"  style="display:none;margin-left:5px;"/>        Have a junk panel as well just for rerendering  :-        <apex:outputPanel id="junkpanel"></apex:outputPanel>    b. Created this javascript function which is called from first button's oncomplete and clicks the second button :-                function callSimulateUserSave()                {                    // Specify the id of the button that needs to be clicked. This id is based on the Apex Component Hierarchy.                    // You will not get this value if you dont have the id attribute in the button which needs to be clicked from javascript                    // If you have any doubt in getting this value. Just hover over the button using Chrome developer tools to get the id.                    // But it will show like theForm:SimulateUserSave but you need to replace the colon with a dot here.                    // Note :- I have given display:none in the style of the second button to make sure that, it is not visible for the user.                    var mybtn=document.getElementById('{!$Component.theForm.SimulateUserSave}');                                    mybtn.click();                }    c. Apex Methods CreateContact and SaveUser are the pagereference methods which contains the code to create contact and user respectively.       After inserting the user inside the second apex method you can just set some public Properties in the page,        for ex:- created userid to get the user details and display in the page to show the acknowledgement to the users that the User is created.

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• As a tooling/automation developer, can I be making better use of OOP?

  - by Tom Pickles

  My time as a developer (~8 yrs) has been spent creating tooling/automation of one sort or another. The tools I develop usually interface with one or more API's. These API's could be win32, WMI, VMWare, a help-desk application, LDAP, you get the picture. The apps I develop could be just to pull back data and store/report. It could be to provision groups of VM's to create live like mock environments, update a trouble ticket etc. I've been developing in .Net and I'm currently reading into design patterns and trying to think about how I can improve my skills to make better use of and increase my understanding of OOP. For example, I've never used an interface of my own making in anger (which is probably not a good thing), because I honestly cannot identify where using one would benefit later on when modifying my code. My classes are usually very specific and I don't create similar classes with similar properties/methods which could use a common interface (like perhaps a car dealership or shop application might). I generally use an n-tier approach to my apps, having a presentation layer, a business logic/manager layer which interfaces with layer(s) that make calls to the API's I'm working with. My business entities are always just method-less container objects, which I populate with data and pass back and forth between my API interfacing layer using static methods to proxy/validate between the front and the back end. My code by nature of my work, has few common components, at least from what I can see. So I'm struggling to see how I can better make use of OOP design and perhaps reusable patterns. Am I right to be concerned that I could be being smarter about how I work, or is what I'm doing now right for my line of work? Or, am I missing something fundamental in OOP? EDIT: Here is some basic code to show how my mgr and api facing layers work. I use static classes as they do not persist any data, only facilitate moving it between layers. public static class MgrClass { public static bool PowerOnVM(string VMName) { // Perform logic to validate or apply biz logic // call APIClass to do the work return APIClass.PowerOnVM(VMName); } } public static class APIClass { public static bool PowerOnVM(string VMName) { // Calls to 3rd party API to power on a virtual machine // returns true or false if was successful for example } }

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• The Use-Case Driven Approach to Change Management

  - by Lauren Clark

  In the third entry of the series on OUM and PMI’s Pulse of the Profession, we took a look at the continued importance of change management and risk management. The topic of change management and OUM’s use-case driven approach has come up in few recent conversations. So I thought I would jot down a few thoughts on how the use-case driven approach aids a project team in managing the project’s scope. The use-case model is one of several tools in OUM that is used to establish and manage the project's scope.  Because a use-case model can be understood by both business and IT project team members, it can serve as a bridge for ongoing collaboration as well as a visual diagram that encapsulates all agreed-upon functionality. This makes it a vital artifact in identifying changes to the project’s scope. Here are some of the primary benefits of using the use-case model as part of the effort for establishing and managing project scope: The use-case model quickly communicates scope in a straightforward manner. All project stakeholders can have a common foundation for the decisions regarding architecture and design and how they relate to the project's objectives. Once agreed upon, the model can be put under change control and any updates to the model can then be quickly identified as potentially affecting the project’s scope.  Changes requested or discovered later in the project can be analyzed objectively for their impact on project's budget, resources and schedule. A modular foundation for the design of the software solution can be established in Elaboration.  This permits work to be divided up effectively and executed in so that the most important and riskiest use-cases can be tackled early in the project. The use-case model helps the team make informed decisions about implementation priorities, which allows effective allocation of limited project resources.  This is very helpful in not only managing scope, but in doing iterative and incremental planning which relies heavily on the ability to identify project priorities. Bottom line is that the use-case model gives the project team solid understanding of scope early in the project.  Combine this understanding with effective project management and communication and you have an effective tool for reducing the risk of overruns in budget and/or time due to out of control scope changes. Now that you’ve had a chance to read these thoughts on the use-case model and project scope, please let me know your feedback based on your experience.

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• Error while removing the new kernel 2.6.37

  - by Tarek

  Hi! I tried to install the new kernel but something went wrong and I'm trying to remove it now. The error massege is: mhd@Tarek-Laptop:~$ sudo apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done The following packages will be REMOVED: linux-image-2.6.37-020637-generic 0 upgraded, 0 newly installed, 1 to remove and 9 not upgraded. 1 not fully installed or removed. After this operation, 111MB disk space will be freed. Do you want to continue [Y/n]? y (Reading database ... 188780 files and directories currently installed.) Removing linux-image-2.6.37-020637-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 2.6.37-020637-generic /boot/vmlinuz-2.6.37-020637-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 2.6.37-020637-generic /boot/vmlinuz-2.6.37-020637-generic /etc/default/grub: 33: Syntax error: EOF in backquote substitution run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 2 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-2.6.37-020637-generic.postrm line 328. dpkg: error processing linux-image-2.6.37-020637-generic (--remove): subprocess installed post-removal script returned error exit status 1 Errors were encountered while processing: linux-image-2.6.37-020637-generic E: Sub-process /usr/bin/dpkg returned an error code (1) The previous unsloved error is on this bug. This is my grub configuration file: # If you change this file, run 'update-grub' afterwards to update # /boot/grub/grub.cfg. GRUB_DEFAULT=0 #GRUB_HIDDEN_TIMEOUT=0 GRUB_HIDDEN_TIMEOUT_QUIET=true GRUB_TIMEOUT=10 GRUB_DISTRIBUTOR=`lsb_release -i -s 2> /dev/null || echo Debian` RUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset video=uvesafb:mode_option=1024x768-24,mtrr=3,scroll=ywrap" video=uvesafb:mode_option=>>1024x768-24<<,mtrr=3,scroll=ywrap" GRUB_CMDLINE_LINUX=" vga=792 splash" # Uncomment to enable BadRAM filtering, modify to suit your needs # This works with Linux (no patch required) and with any kernel that obtains # the memory map information from GRUB (GNU Mach, kernel of FreeBSD ...) #GRUB_BADRAM="0x01234567,0xfefefefe,0x89abcdef,0xefefefef" # Uncomment to disable graphical terminal (grub-pc only) #GRUB_TERMINAL=console # The resolution used on graphical terminal # note that you can use only modes which your graphic card supports via VBE # you can see them in real GRUB with the command `vbeinfo' GRUB_GFXMODE=1024x768-24 # Uncomment if you don't want GRUB to pass "root=UUID=xxx" parameter to Linux #GRUB_DISABLE_LINUX_UUID=true # Uncomment to disable generation of recovery mode menu entries #GRUB_DISABLE_LINUX_RECOVERY="true" # Uncomment to get a beep at grub start #GRUB_INIT_TUNE="480 440 1" thank you for answering.

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• JDK bug migration milestone: JIRA now the system of record

  - by darcy

  I'm pleased to announce the OpenJDK bug database migration project has reached a significant milestone: the JDK has switched from the legacy Sun "bugtraq" system to a new internal JIRA instance as the system of record for our bug tracking. This completes the initial phase of the previously described plan of getting OpenJDK onto an externally visible and writable bug tracker. The identities contained in the current system include recognized OpenJDK contributors. The bug migration effort to date has been sizable in multiple dimensions. There are around 140,000 distinct issues imported into the JDK project of the JIRA instance, nearly 165,000 if backport issues to track multiple-release information are included. Separately, the Code Tools OpenJDK project has its own JIRA project populated with several thousands existing bugs. Once the OpenJDK JIRA instance is externalized, approved OpenJDK projects will be able to request the creation of a JIRA project for issue tracking. There are many differences in the schema used to model bugs between the legacy bug system and the schema for the new JIRA projects. We've favored simplifications to the existing system where possible and, after much discussion, we've settled on five main states for the OpenJDK JIRA projects: New Open In progress Resolved Closed The Open and In-progress states can have a substate Understanding field set to track whether the issues has its "Cause Known" or "Fix understood". In the closed state, a Verification field can indicate whether a fix has been verified, unverified, or if the fix has failed. At the moment, there will be very little externally visible difference between JIRA for OpenJDK and the legacy system it replaces. One difference is that bug numbers for newly filed issues in the JIRA JDK project will be 8000000 and above. If you are working with JDK Hg repositories, update any local copies of jcheck to the latest version which recognizes this expanded bug range. (The bug numbers of existing issues have been preserved on the import into JIRA). Relatively soon, we plan for the pages published on bugs.sun.com to be generated from information in JIRA rather than in the legacy system. When this occurs, there will be some differences in the page display and the terminology used will be revised to reflect JIRA usage, such as referring to the "component/subcomponent" of an issue rather than its "category". The exact timing of this transition will be announced when it is known. We don't currently have a firm timeline for externalization of the JIRA system. Updates will be provided as they become available. However, that is unlikely to happen before JavaOne next week!

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• Our Favorite Highlights from OpenWorld 2012

  - by Kathy.Miedema

  By Kathy Miedema and Misha Vaughan, Oracle Applications User Experience The Oracle Applications User Experience (UX) team’s activities around OpenWorld expand every year, but this year we certainly raised the bar.   Members of our team helped deliver three, separate, all-day training events in the week prior to OpenWorld. Our Fusion User Experience Advocates (FXA) and Applications UX Sales Ambassadors (SAMBA) have all-new material around the Oracle user experience to deliver at conferences in the coming year - Fusion Applications design patterns, mobile design patterns, and the new face of Fusion. We also delivered a hands-on workshop sharing user experience tools for our customers that is designed to answer this question: "If I have no UX staff, what do I do?" We also spent the weeks just before OpenWorld preparing to talk about the new face of Fusion Applications, a greatly simplified entry experience into Fusion Applications for self-service users, CRM users, and IT managers who want to change the look and feel quickly. Special thanks to Oracle ACE Director Floyd Teter for the first mention of our project.Jeremy Ashley, VP, Oracle Applications User Experience Customers may have seen one of the many OpenWorld session demos of the new face of Fusion, which will be available with Fusion Applications soon. It was shown in sessions by Oracle's Chris Leone, Anthony Lye, and our own Vice President, Jeremy Ashley, among others.   Leone reinforced the importance of user experience as one of three main design principles for Fusion Applications, emphasizing that Fusion was designed from the beginning to be intelligent, social, and mobile. User experience highlights of the new face of Fusion, he said, included the need for "zero training," and he called the experience "easy to use." He added that deploying it for HCM self-service would be effortless.  Customers take part in a usability lab tour during OpenWorld 2012. Customers also may have seen the new face of Fusion on the demogrounds or during one of our teams' chartered lab tours at the end of the week. We tested other new designs at our on-site lab in the Intercontinental Hotel, next to Moscone West. Applications User Experience team members show eye-tracking and mobile demos at OOW. We were also excited to kick off new branches of the Oracle Usability Advisory Board, which now has groups in Latin America and the Middle East, in addition to North America and EMEA.   And we were pleasantly surprised by the interest in one of our latest research projects, Oracle Voice, which is designed to enable faster data input for on-the-go users. We offer a big thank-you to the Nuance demopod for sharing the demo with OpenWorld attendees.  For more information on our program and products like the new face of Fusion, please comment below. 

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• NetBeans IDE 7.3 Knows Null

  - by Geertjan

  What's the difference between these two methods, "test1" and "test2"? public int test1(String str) {     return str.length(); } public int test2(String str) {     if (str == null) {         System.err.println("Passed null!.");         //forgotten return;     }     return str.length(); } The difference, or at least, the difference that is relevant for this blog entry, is that whoever wrote "test2" apparently thinks that the variable "str" may be null, though did not provide a null check. In NetBeans IDE 7.3, you see this hint for "test2", but no hint for "test1", since in that case we don't know anything about the developer's intention for the variable and providing a hint in that case would flood the source code with too many false positives:  Annotations are supported in understanding how a piece of code is intended to be used. If method return types use @Nullable, @NullAllowed, @CheckForNull, the value is considered to be "strongly possible to be null", as well as if the variable is tested to be null, as shown above. When using @NotNull, @NonNull, @Nonnull, the value is considered to be non-null. (The exact FQNs of the annotations are ignored, only simple names are checked.) Here are examples showing where the hints are displayed for the non-null hints (the "strongly possible to be null" hints are not shown below, though you can see one of them in the screenshot above), together with a comment showing what is shown when you hover over the hint: There isn't a "one size fits all" refactoring for these various instances relating to null checks, hence you can't do an automated refactoring across your code base via tools in NetBeans IDE, as shown yesterday for class member reordering across code bases. However, you can, instead, go to Source | Inspect and then do a scan throughout a scope (e.g., current file/package/project or combinations of these or all open projects) for class elements that the IDE identifies as potentially having a problem in this area: Thanks to Jan Lahoda, who reports that this currently also works in NetBeans IDE 7.3 dev builds for fields but that may need to be disabled since right now too many false positives are returned, for help with the info above and any misunderstandings are my own fault!

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• I'm a C Programmer, but I can't find a comfortable environment to work in

  - by Jesse Brands

  Hello everyone, Last time I asked a question, I was having issues dealing with Java which I had to do for a course work. I generally use C for my development work - especially personal projects - and I've grown up in what is pretty much a Linux/UNIX world. In this world, it was easy to use C, you had your C compiler (GCC is excellent in that regard) and a wealth of tools such as the command line and vi/emacs/whatever-you-got. However, that was all that I really liked about Linux/UNIX. It really fitted well with the C language; nowadays, I'm somewhat forced into Windows/Mac OS X for most of my work. C seems poorly supported on a mac for starters, there's no GUI API to use and pretty much you get forced into Obj-C. This is not a problem, I like Objective-C, but it's another language I have to learn. Now coming to Windows. Why does everything about Windows Development try to scare me away? It's basically come down to: USE C# AND .NET OR DIE. I don't like C#, I like C, they are fundamentally different. Yet when I make a Windows Forms application in MSVC++ (I know that's not C), I get a main function riddled with weird things I've never heard of before, along with a poor, barely-compliant C/C++ compiler. What am I to do when I just want to program in C, make applications that look and feel like native Windows applications (I am a sucker for aesthetics, and I'm not looking to make something cross-platform. I just want it to work on Windows, and look as native as possible.). C++ is a fine alternative, but it really looks like the only way to make a decent, native feeling Windows application, is to use C#. Am I missing something here? I'd rather not use CYGWIN. Like I said, I want people to install the program, and it should just work out of the box on Windows 7. Program in question involves a Media Player, if anyone is curious what I'm targetting at. Anyone who had the same experiences who can help me out? How can I code something in ANSI C and still have a native feel?

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• How to deal with Warning : "Uncommittable transaction is detected at the end of the batch. The trans

  - by VishnuTiwariBlog

  Hi, If you are integrating with SQL Server and dealing with batch messages, you may encounter this problem. And this is evitable. The reason is the contention of resources. If your batch contains four messages and all the four messages have to be updated to SQL Server and then at the same time four process will contend for SQL server table and resources and the obvious result will be, few of your transaction will be left uncomitted and if you are not handling dehydration [not modifying the default property of the Dehydration] then your orchestration will dehydrate and will go for retry. If retry is set for every five minutes then after five minutes Port will send the message to the database. Reason for writing this post was as I did not want to see so many DEHYDRATED messages. And this was happening as Host Throttling was not set. Thus as soon as the BizTalk Process finds that SQL resources are unavailable it will go and dehydrate that process and process will go for retry. The contension of resources is unavoidable though we can fine tune the Dehydration setting. If you increase the time that an orchestration can be blocked at a subscription before being dehydrated, possibly you will give more time BizTalk Engine to handle to SQL resource availability. At least I solve the problem by fine tuning the Dehydration properties. Below is the section of config info which you need to add to the BTSNTsvc.exe.config.   <?xml version="1.0" ?> <configuration>        <configSections>               <section name="xlangs" type="Microsoft.XLANGs.BizTalk.CrossProcess.XmlSerializationConfigurationSectionHandler, Microsoft.XLANGs.BizTalk.CrossProcess" />        </configSections>        <runtime>               <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">                      <probing privatePath="BizTalk Assemblies;Developer Tools;Tracking" />               </assemblyBinding>        </runtime>        <xlangs>               <Configuration>                      <Dehydration MaxThreshold="1800" MinThreshold="1" ConstantThreshold="-1">                             <VirtualMemoryThrottlingCriteria OptimalUsage="900" MaximalUsage="1300" IsActive="true" />                             <PrivateMemoryThrottlingCriteria OptimalUsage="50" MaximalUsage="350" IsActive="true" />                             <PhysicalMemoryThrottlingCriteria OptimalUsage="50" MaximalUsage="350" IsActive="false" />                      </Dehydration>               </Configuration>        </xlangs> </configuration>

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• Will Online Learning Save Higher Education (and does it need saving)?

  - by user739873

  A lot (an awful lot) of education industry rag real estate has been devoted to the topics of online learning, MOOC’s, Udacity, edX, etc., etc. and to the uninitiated you’d think that the education equivalent of the cure for cancer had been discovered. There are certainly skeptics (whose voice is usually swiftly trampled upon by the masses) who feel we could over steer and damage or destroy something vital to teaching and learning (i.e. the classroom experience and direct interaction with human beings known as instructors), but for the most part prevailing opinion seems to be that online learning will take over the world and that higher education will never be the same. Now I’m sure that since you all know I work for a technology company you think I’m going to come down hard on the side of online learning proselytizers. Yes, I do believe that this revolution can and will provide access to massive numbers of individuals that either couldn’t afford (from a fiscal or time perspective) a traditional education, and that in some cases the online modality will actually be an improvement over certain traditional forms (such as courses taught by an adjunct or teaching assistant that has no business being a teacher). But I think several things need immediate attention or we’re likely to get so caught up in the delivery that we miss some of the real issues (and opportunities) around online learning. First and foremost, we’ve got to give some thought to how traditional information systems are going to accommodate thousands (possibly hundreds of thousands) of individual students each taking courses from many, many different “deliverers” with an expectation that successful completion of these courses will result in credit at many or most institutions. There’s also a huge opportunity to refine the delivery platform (no, LMS is not a commodity when you are talking about online delivery being your sole mode of operation) as well as the course itself by mining all kinds of data from the interactions that the students have with the material each time they take it. Social data analytics tools will be key in achieving this goal. What about accreditation (badging or competencies vs. traditional degrees)? And again, will the information systems in place today adapt to changes in this area fast enough? The type of scale that this shift in learning could drive has the potential to abruptly overwhelm just about every system in place today in higher education. I would like to (with a not so gentle reminder) refer you back to a blog entry I wrote when I first stepped into my current role at Oracle in which I talked about how higher ed needs an “Oracle” more than at any other time in it’s evolution (despite the somewhat mercantilist reputation it has in some circles). There just aren’t that many organizations that can deliver the kinds of solutions “at scale” that this brave new world of online education will demand. The future may be closer than we think. Cole

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• Driving Growth through Smarter Selling

  - by Samantha.Y. Ma

  With the proliferation of social media and mobile technologies, the world of selling and buying has drastically changed, as buyers now have access to more information than they did in the past. In fact, studies have shown that buyers complete 60 percent of the buying process before they even engage with a salesperson. The old models of selling no longer work effectively; and the new way of selling is driven by customer insights. To succeed, sales need to be proactive, not reactive. They need to engage with the customer early, sometimes even before the customer’s needs are fully understood. In fact, the best sales reps prescribe a solution that the customer doesn't even know they need, often by leveraging social media to listen, engage and collaborate with peers. And they fully tap into the power of analytics and data to drive results.  Let’s look at some stats regarding challenges facing sales today. According to recent studies, sales reps spend 78 percent of their time doing administrative things -- such as planning, searching for information, data entry -- and only 22 percent of the time actually selling. Furthermore, 40 percent of B2B sales reps miss their quota, and only 3 percent of companies can say with confidence that their forecasts are “always accurate.” How do you drive growth in this modern day and age? It's not just getting your sales teams to work harder; it's helping them work smarter and providing them with a solution they want to use, on the device(s) they already know, giving them critical insights and tools to be more productive, increase win rates, and close deals faster. Oracle Sales Cloud was designed to do exactly that. It enables smarter selling that allows reps to sell more, managers to know more, and companies to grow more.  Let’s face it—if all CRM solutions worked well, sales executives wouldn’t be having the same headaches as they had in the past. Join Oracle’s Thomas Kurian and Doug Clemmans on Tuesday, October 22 as they explain: • How today’s sales processes have rendered many CRM systems obsolete • The secrets to smarter selling, leveraging mobile, social, and big data • How Oracle Sales Cloud enables smarter selling—as proven by Oracle and its customers Take the first step down the path toward smarter selling. With Oracle Sales Cloud, reps sell more, managers know more, and companies grow more.

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• Who Are the BI Users in Your Neighborhood?

  - by [email protected]

  By Brian Dayton on March 19, 2010 10:52 PM Forrester's Boris Evelson recently wrote a blog titled "Who are the BI Personas?" that I enjoyed for a number of reasons. It's a quick read, easy to grasp and (refreshingly) focuses on the users of technology VS the technology. As Evelson admits, he meant to keep the reference chart at a high-level because there are too many different permutations and additional sub-categories to make such a chart useful. For me, I wouldn't head into the technical permutations but more the contextual use of BI and the issues that users experience. My thoughts brought up more questions than answers such as: Context: - HOW: With the exception of the "Power User" persona--likely some sort of business or operations analyst? - WHEN: Are they using the information to make real-time decisions on the front lines (a customer service manager or shipping/logistics VP) or are they using this information for cumulative analysis and business planning? Or both? - WHERE: What areas of the business are more or less likely to rely on BI across an organization? Human Resources, Operations, Facilities, Finance--- and why are some more prone to use data-driven analysis than others? Issues: - DELAYS & DRAG ON IT?: One of the persona characteristics Evelson calls out is a reliance on IT. Every persona except for the "Power User" has a heavy reliance on IT for support. What business issues or delays does that cause to users? What is the drag on IT resources who could potentially be creating instead of reporting? - HOW MANY CLICKS: If BI is being used within the context of a transaction (sales manager looking for upsell opportunities as an example) is that person getting the information within the context of that action or transaction? Or are they minimizing screens, logging into another application or reporting tool, running queries, etc.? Who are the BI Users in your neighborhood or line of business? Do Evelson's personas resonate--and do the tools that he calls out (he refers to it as "BI Style") resonate with what your personas have or need? Finally, I'm very interested if BI use is viewed as a bolt-on...or an integrated part of your daily enterprise processes?

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