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• As a developer, how do I learn sales? [closed]

  - by Dan Abramov

  I quit the company I was working for to pursuit an opportunity as a startup, and I believe in our product. I'm sure it's going to be great if we attract some customers first to keep going. (I don't want funding.) Our product is targeted at private schools and courses, and helps organize the mess other LMSs introduce. The problem is, our team is basically just me and I have very little idea about sales and marketing. I can do reasonably good copywriting but I'm sure I can do better—and being nervous or too techy in a real world conversation with the client doesn't help. I want to get better, in fact, a lot better at negotiating with clients and pitching my product. I did look for some “sales articles” on the web, and a lot of what I found is plain bullshit on SEO-engineered websites promoting books or $5000 courses. What I need instead is a developer's perspective on how to sale a product you think is great. What are typical programmer's mistakes and misconceptions about sales, and how to avoid them? How do you evolve into a reasonably great salesman? I can't believe it's in the mindset and unlearnable. Your own experience, combined with great articles available on the web is most welcome. To Future Readers The question got closed because it is not a good fit for this site. I found some helpful tips in a similar question asked on a sister StackExchange site about startups: I'm a terrible salesperson. What can I do about it?

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• Incident Management-Monitoring Ideas

  - by sprsr

  Hello all, What we are tring to do at our company (banking industry) is to apply some ITIL (Information Technology Infrastructure Library) principles and I need some ideas to develop our incident management system of our company. For those who have experienced with incident management, what are the things that helps you most ? What are the things that you can't live without while managing the incidents. Do you have some good screenshots of such a monitoring software ? Since we choosed to develop our own system instead of buying a big system, there are lots of things we may miss, and we are brainstorming here. I need some key points that most crucial in incident management and monitoring. Thanks.

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• Excel - How to count matches in data?

  - by JunkUtopia

  I am looking for patterns in the user journey of converted customers. I have each customers details in a row and then each step of the journey in it's own cell in columns, with up to 12 steps for each customer. For example if I want to find the count of every customer who at any point in their journey has for example, downloaded a pdf and contacted us via email, what formula is best suited to this? I've tried countifs but couldn't get it to work over multiple columns. Thank you.

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• Set Microsoft Word template to always save documents based on it to a certain location

  - by nhinkle

  Some of my professors demand very specific formats for papers typed up for their courses. I've created word templates (.dotx files) for these, so I don't have to set up the formatting each time I go to write something. I already have a template for each of my classes, and have my files organized such that each class has its own directory. I would like to be able to specify a default save location for each template. I know how to set the general default save location for all documents, but I want to change it just for a specific template. Even if there were a way to have it save files generated by the template into the folder the template file resides in, that would be nice. Anybody have any ideas?

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• What differences are there between an official Ubuntu AMI image and a base install from an ISO?

  - by David Winter

  When creating a new instance on AWS using an official Ubuntu 12.04 server AMI, what differences are there compared to if I was to do a standard server install on a computer of my own? For example, the default user is 'ubuntu'. An SSH public key is added to that users authorized_keys file. Sudo is passwordless for that user. PasswordAuthentication is disabled for SSH. etc etc. Configurations have been changed from their defaults, and I'd like to know if there is a list, or somewhere I could find out the modifications made.

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• Memory limiting solutions for greedy applications that can crash OS?

  - by Hooked

  I use my computer for scientific programming. It has a healthy 8GB of RAM and 12GB of swap space. Often, as my problems have gotten larger, I exceed all of the available RAM. Rather than crashing (which would be preferred), it seems Ubuntu starts loading everything into swap, including Unity and any open terminals. If I don't catch a run-away program in time, there is nothing I can do but wait - it takes 4-5 minutes to switch to a command prompt eg. Ctrl-Alt-F2 where I can kill the offending process. Since my own stupidity is out of scope of this forum, how can I prevent Ubuntu from crashing via thrashing when I use up all of the available memory from a single offending program? At-home experiment*! Open a terminal, launch python and if you have numpy installed try this: >>> import numpy >>> [numpy.zeros((10**4, 10**4)) for _ in xrange(50)] * Warning: may have adverse effects, monitor the process via iotop or top to kill it in time. If not, I'll see you after your reboot.

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• logitech unifying receiver

  - by Plastkort

  hi! I am having multiple logitech devices, and each and one of them seem to have theire own receiver, occupying USB ports.. I read upon Logitech unifying receiver, and it seem to connect multiple wireless devices from logitech, however I wonder if I just buy this one receiver, will I be able to connect my existing wireless devices, or will I be forced to buy new keyboard and mouse in order to use the unifying receiver? hope anyone here have the answer so I dont need to spend money on something I cannot use.. :) I got PC 1 Logitech Dinovo Edge keyboard Logitech MX Air mouse PC 2 Logitech Dinovo Keyboard Logitech VX mouse

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• How to deal with a CEO making all technical decision but with little technical knowledge ?

  - by anonymous

  Hi, Question posted anonymously for obvious reasons. I am working in a company with a dev group of 5-6 developers, and I am in a situation which I have a hard time dealing with. Every technical choice (language, framework, database, database scheme, configuration scheme, etc...) is decided by the CEO, often without much rationale. It is very hard to modify those choices, and his main argument consists in "I don't like this", even though we propose several alternative with detailed pros/cons. He will also decide to rewrite from scratch our core product without giving a reason why, and he never participates to dev meetings because he considers it makes things slower... I am already looking at alternative job opportunities, but I was wondering if there anything we (the developers) could do to improve the situation. Two examples which shocked me: he will ask us to implement something akin to configuration management, but he reject any existing framework because they are not written in the language he likes (even though the implementation language is irrelevant). He also expects us to be able to write those systems in a couple of days, "because it is very simple". he keeps rewriting from scratch on his own our core product because the current codebase is too bad (codebase whose design was his). We are at our third rewrite in one year, each rewrite worse than the previous one. Things I have tried so far is doing elaborate benchmarks on our product (he keeps complaining that our software is too slow, and justifies rewrites to make it faster), implement solutions with existing products as working proof instead of just making pros/cons charts, etc... But still 90 % of those efforts go to the trashbox (never with any kind of rationale behind he does not like it, again), and often get reprimanded because I don't do exactly as he wants (not realizing that what he wants is impossible).

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• Develop and Use Applications with MySQL and PHP

  - by Antoinette O'Sullivan

  Want to develop and use applications with PHP and the MySQL database? Consider taking the MySQL and PHP: Developing Dynamic Web Applications training course. Before taking this course you should: Understand how HTML files are assembled Understand fundamental PHP syntax Have some programming experience (preferably PHP) Have some experience with relational databases Have some knowledge of Object-Oriented Programming This 4-day live, instructor-led course is perfect for developers who use PHP and MySQL to build and maintain their websites and who want to learn how PHP and MySQL can be used to rapidly prototype and deploy dynamic websites. You can take this course as a: Live-virtual event: Take this event from your own desk, no travel required, choosing from a selection of virtual events already on the schedule. In-class event: Travel to an education center to take this course. Below is a selection of events already on the schedule.  Location  Date  Delivery Language  Jakarta, Indonesia  3 December 2013 English   Rome, Italy  5 May 2014 Italian   Turin, Italy 17 March 2014  Italian   Warsaw, Poland 12 November 2013  Polish   Madrid, Spain  16 December 2013  Spanish  Tunis, Tunisia 17 March 2014  French For more information on the authentic MySQL curriculum, go to http://oracle.com/education/mysql.

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• LDoms with Solaris 11

  - by Orgad Kimchi

  Oracle VM Server for SPARC (LDoms) release 2.2 came out on May 24. You can get the software, see the release notes, reference manual, and admin guide here on the Oracle VM for SPARC page. Oracle VM Server for SPARC enables you to create multiple virtual systems on a single physical system.Each virtual system is called alogical domain and runs its own instance of Oracle Solaris 10 or Oracle Solaris 11. The version of the Oracle Solaris OS software that runs on a guest domain is independent of the Oracle Solaris OS version that runs on the primary domain. So, if you run the Oracle Solaris 10 OS in the primary domain, you can still run the Oracle Solaris 11 OS in a guest domain, and if you run the Oracle Solaris 11 OS in the primary domain, you can still run the Oracle Solaris 10 OS in a guest domain In addition to that starting with the Oracle VM Server for SPARC 2.2 release you can migrate guest domain even if source and target machines have different processor type. You can migrate guest domain from a system with UltraSPARC  T2+ or SPARC T3 CPU to a system with a SPARC T4 CPU.The guest domain on the source and target system must run Solaris 11 In order to enable cross CPU migration.In addition to that you need to change the cpu-arch property value on the source system. For more information about Oracle VM Server for SPARC (LDoms) with Solaris 11 and  Cross CPU Migration refer to the following white paper

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• In general, do 3rd-party laptop AC adapters / chargers work reliably?

  - by MGOwen

  The AC adapters for my 2 dell laptops wore out very quickly. One supplies power but won't charge the battery (it's about 3 years old, the other is a bit newer). Both have worn through to the shielding around the notebook connector and look like they'll be unusable soon. Checking user reviews of the replacement adapter on Dell's own website, it appears they usually fail this fast. Apparently Dell does this deliberately to make money (their adapters sell for about 10-15 times what they cost to make). Same with replacement batteries. I can see there are plenty of much cheaper ($50 less) compatible AC adapters on eBay. Does anyone have experience with these? Naturally I'm nervous a crappy knock-off could fry my notebook, but has this ever actually happened to anyone recently? Has anyone had a good experience? Can anyone recommend a good online seller (who doesn't charge nonsensical shipping costs to Australia, preferably?)

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• Google Reader can read this RSS feed, why can't my RSS reader?

  - by Nicole

  I have a website that I would like to subscribe to via my RSS reader. The website itself doesn't publicize its RSS feed, however when I used Google Reader it was able to find one, and it works perfectly well. Google Reader cites http://www.stratfor.com/rss.xml as the address for the RSS feed. However, when I try to enter that feed, it says "Page not found". I suspect that this is because that file does exist on the website, but is forbidden; and that for some weird reason google reader has access to it. Is that the case? Anyways, I would really like my own RSS reader to be able to subscribe to it, because it has functionalities that Google reader does not. Besides, it intrigues me -- how come Google reader can read it, but other RSS reader cannot?

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• maintaining redirects in nginx from an external source

  - by Sascha

  I am in the situation to give our marketing department the opportunity to maintain their redirects by their own. Until now, they passed the information to the IT department and we maintained it for them in nginx.conf. Some of these guys are quite familiar with redirections in IIS or even in apache but it is no option to give them direct access to the nginx configuration. I see, that there is no nginx support for .htaccess files which I could give access to and I would also prefer not to grant write access to an conf-file that nginx includes. I expect, that our marketing will break our nginx setup within hours... Is there a secure possibility without giving them access our the heart of our load balancer?

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• Large enterprise application - clients wish to use duplicate e-mails addresses?

  - by Alex Key

  I'd like to know people's opinions, reactions to clients and technical work arounds (if applicable), to the issue of an enterprise application where a client wishes to use duplicate e-mail addresses? To clarify, when I say duplicate e-mail addresses I mean within the same client system, having multiple users that have the same e-mail address. So not just using generic e-mail addresses but using the e-mail address of another user. e.g. Bob Jenkins: [email protected] James Jeffery: [email protected] Context To give this some further context, in the e-learning sector it is common that although all staff in an organisation must complete e-learning - they may not have their own e-mail address so they choose to use their managers e-mail address. Albeit against good practice in public sites... it's a requirement we've over and over again where an organisation is split between office based staff and perhaps e.g. staff in a warehouse. Where problem lies Mr Steak, good point, the problem lies in password resets and perhaps in situations where semi-personal information could be sent (not confidential enough to worry about the insecurities of email). Perhaps reminders for specific system actions, which would be confusing for the unintended party to see (if perhaps misreading the e-mail's intended recipient) Possible solutions System knowing the difference between a "for the attention of" and direct to the person e-mails, including this in the body text. Using alternative communication such as SMS Simply not having e-mails sent to people who are not the intended recipient. Providing an e-mail service ourselfs (not really viable for a corporate IT dept) Thoughts?

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• Good set of web hosting permissions?

  - by Jorge Israel Peña

  Hey guys, I just got a linode and I'm in the process of configuring it. It's running nginx with php-fpm and passenger. nginx was compiled and is running as user nginx. php-fpm (php with fastcgi process manager) is running as www-data (in group www-data). My sites are currently in /var/www, so for example /var/www/test.com I'm just wondering what the general 'flow' of things is. So for example, /var/www is owned by root, should I chown of /var/www/test.com to nginx or www-data? Or should I put nginx in the www-data group? How should site uploading work, I just transfer files to the /var/www/test.com directory as root (sudo) and then chown -R www-data:www-data .? Thanks. I'm capable of figuring things out on my own, I'm just wondering what the typical/general way of handling users/groups/permissions/site-files is on linux with a webserver.

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• The Mac Tax

  - by Robert May

  One of our users was having difficulties with their mac and using some web software.  I decided to go peruse the landscape and see how much of a premium people were paying for their macs.  I priced out a Dell and a Mac from their websites.  I tried to get them as close to the same configuration, from a hardware standpoint, as I could.  I found the following: Apple Macbook Pro   Dell XPS 17 There are several important differences in the hardware: The mac doesn’t have a blueray player, but the dell does. The mac has a slightly slower processor. The mac claims to have a better battery, but doesn’t list the specifics, so there’s no way to tell. The mac doesn’t list the video card stats, so there’s no way to tell how comparable they are, but they’re probably close. The mac doesn’t come with any additional software.  No iWorks, iPhoto, etc.  They were left to their default of None, so arguably, the Dell is more functional out of the box. Other than changing the hardware specs to be close, all other configuration options were left at their default. So riddle me this, Batman:  Why do people buy Macs?  I have several dev buddies that own them, but I can’t justify the cost.  First, most of them load bootcamp and/or parallels at extra cost to run windows 7 and windows apps.  The hardware isn’t as good.  The price is almost twice as expensive. How do you justify the premium price? Technorati Tags: General

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• best way to host multiple wordpress site on single vps [migrated]

  - by Ben

  Not sure if this is webmaster or a WordPress question, it's a bit half and half, sorry if I'm posting in the wrong place. Without using Multi-Site or installing new WordPress CMS' in second-level domains, what's the best way to get multiple WordPress installs running on my VPS (running Linux powered CentOS 6 with WHM and cPanel)? It's currently working but only by setting the permalinks option to the default setting, so the URLs aren't human-friendly. I have come across something called WPSiteStack, though I'd really rather not go down this route. Long story short, I need the following: Seperate installs so one core / theme / plugin update doesn't affect all sites and increases security of all sites; 'Pretty' permalinks; Each WordPress install must be in the root of it's own domain to ensure that I can accurately measure my clients' quotas; It may also be worth noting that some functions within each install use the $_SERVER['DOCUMENT_ROOT'] and $_SERVER['HOST'] variables. I have already edited the httpd-vhosts.conf, httpd.conf and .htaccess files but this hasn't made any changes. So any ideas what I'm missing or doing wrong? Any help is much appreciated.

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• Backing up data in an encrypted way

  - by Eli Bendersky

  I have the following use case: There's some data from my PC I want to periodically back-up online I own some hosting, so I want to use that for the backups, don't want to pay to another backup service I want to encrypt my data locally prior to moving it to the server I have no problem writing scripts to automate the process (say, periodically generate the backup and upload by FTP to my server), but my main question is about step 3 - the encryption: which way is recommended to encrypt my files (say, collected into a .ZIP) prior to uploading to the server? P.S. TrueCrypt seems popular but it's not quite what I'm looking for, since I don't want the files to be constantly encrypted here on my PC.

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• Secure Apache Virtual Hosts?

  - by Dr Hydralisk

  I am going to host a few small sites on VPS, and each of them are going to run my own custom PHP scripts. I am fairly certain that they are secure (did everything in the book, plus some of which is not in the book) to make sure they can't be exploited. But just to be safe I want to know how I could secure each of the virtual hosts so that they can't escape from there virtual host (if a hacker uploaded a shell they could not go above the www folder a legitimate user can't do in ftp no matter how many times they click ..) folder on Debian and Apache.

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• Advice on developing a social network [on hold]

  - by Siraj Mansour

  I am doing research on assembling a team, using the right tools, and the cost to develop a highly responsive social network that is capable of dealing with a lot of users. Similar to the Facebook concept but using the basics package for now. Profile, friends, posts, updates, media upload/download, streaming, chat and Inbox messaging are all in the package. We certainly do not expect it to be as popular as Facebook or handle the same number of users and requests, but in its own game it has to be a monster, and expandable for later on. Neglecting the hosting, and servers part, i am looking for technical advise and opinions, on what kind of team i need ? how many developers ? their expertise ? What are the right tools ? languages ? frameworks ? environments ? Any random ideas about the infrastructure ? Quick thoughts on the development process ? Please use references, if you have any to support your ideas. Development cost mere estimation ? NEGLECTING THE COST OF SERVERS I know my question is too broad but my knowledge is very limited and i need detailed help, for any help you can offer i thank you in advance.

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• Is there a canonical source supporting "all-surrogates"?

  - by user61852

  Background The "all-PK-must-be-surrogates" approach is not present in Codd's Relational Model or any SQL Standard (ANSI, ISO or other). Canonical books seems to elude this restrictions too. Oracle's own data dictionary scheme uses natural keys in some tables and surrogate keys in other tables. I mention this because these people must know a thing or two about RDBMS design. PPDM (Professional Petroleum Data Management Association) recommend the same canonical books do: Use surrogate keys as primary keys when: There are no natural or business keys Natural or business keys are bad ( change often ) The value of natural or business key is not known at the time of inserting record Multicolumn natural keys ( usually several FK ) exceed three columns, which makes joins too verbose. Also I have not found canonical source that says natural keys need to be immutable. All I find is that they need to be very estable, i.e need to be changed only in very rare ocassions, if ever. I mention PPDM because these people must know a thing or two about RDBMS design too. The origins of the "all-surrogates" approach seems to come from recommendations from some ORM frameworks. It's true that the approach allows for rapid database modeling by not having to do much business analysis, but at the expense of maintainability and readability of the SQL code. Much prevision is made for something that may or may not happen in the future ( the natural PK changed so we will have to use the RDBMS cascade update funtionality ) at the expense of day-to-day task like having to join more tables in every query and having to write code for importing data between databases, an otherwise very strightfoward procedure (due to the need to avoid PK colisions and having to create stage/equivalence tables beforehand ). Other argument is that indexes based on integers are faster, but that has to be supported with benchmarks. Obviously, long, varying varchars are not good for PK. But indexes based on short, fix-length varchar are almost as fast as integers. The questions - Is there any canonical source that supports the "all-PK-must-be-surrogates" approach ? - Has Codd's relational model been superceded by a newer relational model ?

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• Network: Incoming connections work, outgoing fails

  - by anirvan

  i recently set up my own server at home to run Ubuntu 12.04 server ed. on booting up, i noticed that a message related to networking comes up, and the booting process pauses. the message read something like - waiting for network configuration and after a while - waiting another 60 seconds... on booting up, I realised that any command which requires a network connection was not working - ping, apt-get install, etc. on firing the ifup eth0 command, I get the error RTNETLINK answers: File exists. Failed to bring up eth0. I also realised, while searching the web for this problem, that this is probably one of the most common networking related issues - however, most of the questions are around setting up multiple IPs for the same machine. ifdown eth0 also fails, stating that eth0 is not configured. my /etc/network/interfaces file has a simple configuration for a static IP: auto lo iface lo inet loopback auto eth0 iface eth0 inet static address xx.xx.xx.xx netmask xx.xx.xx.xx broadcast xx.xx.xx.xx gateway xx.xx.xx.xx dns-nameservers xx.xx.xx.xx The strangest part of this problem is that, while I can't connect to anything outside, I can ping to this particular server using the static IP configured in the interface file, and, i can even SSH into it! I'm really at ends here with this problem, and any guidance is much appreciated. Thanks!

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• Finding Missing UDP Frames Using Wireshark + Custom Dissector (for CQS)

  - by John Dibling

  How do you use Wireshark to identify missing UDP frames? I have written a custom dissector for the CQS feed (reference page). One of our servers gaps when receiving this feed. According to Wireshark, some UDP frames are never received. I know that the frames were sent because all of our other servers are gap-free. A CQS frame consists of multiple messages, each having its own sequence number. My custom dissector provides the following data to Wireshark: cqs.frame_gaps - the number of gaps within a UDP frame (always zero) cqs.frame_first_seq - the first sequence number in a UDP frame cqs.frame_expected_seq - the first sequence number expected in the next UDP frame cqs.frame_msg_count - the number of messages in this UDP frame And I am displaying each of these values in custom columns, as shown in this screenshot: A typical CQS log will consist of millions of rows, so I can't just eyeball it. Is there any way I can get Wireshark to tell me which frames are missing?

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• Color Calibrate Dual Monitor XP SP2

  - by Laramie

  This topic has been touched on before but not really answered. I have a dual monitor system and the colors differ wildly. I currently live Buenos Aires where color correction hardware costs premium prices. I do some graphic design, but don't require a pro-level calibration. That said, I'd like my monitors to be set as close to "true color" as possible. I've located the useful and free Monitor Calibration Wizard, but it seems to adjust the entire system internally at startup. I could use the Microsoft Color Control Panel Applet to set a different ICC or ICM profile for each monitor, but the Monitor Calibration Wizard outputs its own format for profiles.

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• Social Media APIs and Their C# Counterparts

  Whether it's talking about current events or sharing photos of a family vacation, the world is now addicted to social networks. Businesses recognize this, and these days every business wants social media addressed in their applications. Facebook, Twitter, and other sites provide powerful APIs you can use to harness the power of social networking in your own applications. However, most of these APIs tend to return data formatted in any number of syndication formats that can be quite painful to work with. Luckily, there are many free .NET based libraries that make interacting with these APIs a breeze. Over the next several weeks, I'll be posting some information and examples specific to some of these libraries. Here are a few of them now for your consumption... TweetSharp Twitter exposes its API in the form of three different APIs, two REST APIs and one Streaming API. These APIs can be queried by making HTTP GET/POST requests to a specific URL with some required parameters. Unfortunately, ...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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