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• Incident Management-Monitoring Ideas

  - by sprsr

  Hello all, What we are tring to do at our company (banking industry) is to apply some ITIL (Information Technology Infrastructure Library) principles and I need some ideas to develop our incident management system of our company. For those who have experienced with incident management, what are the things that helps you most ? What are the things that you can't live without while managing the incidents. Do you have some good screenshots of such a monitoring software ? Since we choosed to develop our own system instead of buying a big system, there are lots of things we may miss, and we are brainstorming here. I need some key points that most crucial in incident management and monitoring. Thanks.

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• Setting up a download limit for a computer

  - by sprsr

  Hello all, A friend of me asked me a question like that,"I have a modem, and a house mate. He is using my modem, and slowing down my internet. What I want to do is, limit his bandwith without using any program like netlimiter or so. How can I do that?" What are the ways to do this ? Thanks.

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