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• Big Data – Operational Databases Supporting Big Data – Key-Value Pair Databases and Document Databases – Day 13 of 21

  - by Pinal Dave

  In yesterday’s blog post we learned the importance of the Relational Database and NoSQL database in the Big Data Story. In this article we will understand the role of Key-Value Pair Databases and Document Databases Supporting Big Data Story. Now we will see a few of the examples of the operational databases. Relational Databases (Yesterday’s post) NoSQL Databases (Yesterday’s post) Key-Value Pair Databases (This post) Document Databases (This post) Columnar Databases (Tomorrow’s post) Graph Databases (Tomorrow’s post) Spatial Databases (Tomorrow’s post) Key Value Pair Databases Key Value Pair Databases are also known as KVP databases. A key is a field name and attribute, an identifier. The content of that field is its value, the data that is being identified and stored. They have a very simple implementation of NoSQL database concepts. They do not have schema hence they are very flexible as well as scalable. The disadvantages of Key Value Pair (KVP) database are that they do not follow ACID (Atomicity, Consistency, Isolation, Durability) properties. Additionally, it will require data architects to plan for data placement, replication as well as high availability. In KVP databases the data is stored as strings. Here is a simple example of how Key Value Database will look like: Key Value Name Pinal Dave Color Blue Twitter @pinaldave Name Nupur Dave Movie The Hero As the number of users grow in Key Value Pair databases it starts getting difficult to manage the entire database. As there is no specific schema or rules associated with the database, there are chances that database grows exponentially as well. It is very crucial to select the right Key Value Pair Database which offers an additional set of tools to manage the data and provides finer control over various business aspects of the same. Riak Rick is one of the most popular Key Value Database. It is known for its scalability and performance in high volume and velocity database. Additionally, it implements a mechanism for collection key and values which further helps to build manageable system. We will further discuss Riak in future blog posts. Key Value Databases are a good choice for social media, communities, caching layers for connecting other databases. In simpler words, whenever we required flexibility of the data storage keeping scalability in mind – KVP databases are good options to consider. Document Database There are two different kinds of document databases. 1) Full document Content (web pages, word docs etc) and 2) Storing Document Components for storage. The second types of the document database we are talking about over here. They use Javascript Object Notation (JSON) and Binary JSON for the structure of the documents. JSON is very easy to understand language and it is very easy to write for applications. There are two major structures of JSON used for Document Database – 1) Name Value Pairs and 2) Ordered List. MongoDB and CouchDB are two of the most popular Open Source NonRelational Document Database. MongoDB MongoDB databases are called collections. Each collection is build of documents and each document is composed of fields. MongoDB collections can be indexed for optimal performance. MongoDB ecosystem is highly available, supports query services as well as MapReduce. It is often used in high volume content management system. CouchDB CouchDB databases are composed of documents which consists fields and attachments (known as description). It supports ACID properties. The main attraction points of CouchDB are that it will continue to operate even though network connectivity is sketchy. Due to this nature CouchDB prefers local data storage. Document Database is a good choice of the database when users have to generate dynamic reports from elements which are changing very frequently. A good example of document usages is in real time analytics in social networking or content management system. Tomorrow In tomorrow’s blog post we will discuss about various other Operational Databases supporting Big Data. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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• ATG Live Webcast June 28: Scrambling Sensitive Data in EBS 12 Cloned Environments

  - by BillSawyer

  Securing the Oracle E-Business Suite includes protecting the underlying E-Business data in production and non-production databases.  While steps can be taken to provide a secure configuration to limit EBS access, a better approach to protecting non-production data is simply to scramble (mask) the data in the non-production copy.   The Oracle E-Business Suite Template for Data Masking Pack can be used in situations where confidential or regulated data needs to be shared with other non-production users who need access to some of the original data, but not necessarily every table.  Examples of non-production users include internal application developers or external business partners such as offshore testing companies, suppliers or customers. The Oracle E-Business Suite Template for Data Masking Pack is applied to a non-production environment with the Enterprise Manager Grid Control Data Masking Pack.  When applied, the Oracle E-Business Suite Template for Data Masking Pack will create an irreversibly scrambled version of your production database for development and testing. This ATG Live Webcast is your chance to come learn about the Oracle E-Business Suite Release 12.1.3 Template for Data Masking Pack from the experts. Oracle E-Business Suite Release 12.1.3 Template for Data Masking The agenda for the Oracle E-Business Suite Template for Data Masking Pack webcast includes the following topics: What does data masking do in E-Business Suite environments? De-identify the data Mask sensitive data Maintain data validity How can EBS customers use data masking? References Join Eric Bing, Senior Director and Elke Phelps, Senior Principal Product Manager, as they discusses the Oracle E-Business Suite Template for Data Masking Pack.Date:                  Thursday, June 28, 2012Time:                 8:00AM Pacific Standard TimePresenters:     Eric Bing, Senior Director                           Elke Phelps, Senior Principal Product ManagerWebcast Registration Link (Preregistration is optional but encouraged) To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              100865To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  599097152If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here.If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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• IIS not starting: The process cannot access the file because it is being used by another process

  - by Rick Strahl

  Ok, apparently a few people knew about this issue, but it is new to me and has caused me nearly an hour to track down today. What happened is that I’ve been working all day doing some final pre-deployment testing of several tools on my local dev machine. In the process I’ve been starting and stopping several IIS 7 Web sites. At some point I was done and just wanted to start my Default Web Site again and found this  little gem of an error message popping up: The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020) A lot of headless running around ensued after this, trying to figure out why IIS wouldn’t start. Oddly some sites started right up, others didn’t. I killed INetInfo, all worker processes, tried IISReset a million times and even rebooted – all to no avail. What gives? Skype, you evil Bastard! As it turns out the culprit is – drum roll please - Skype!  What, you may ask, does Skype have to do with IIS and Web Requests? It looks like recent versions of Skype have an option to run over Port 80 and 443 to allow running over corporate firewalls. Which is actually a nice feature that lets Skype work just about anywhere. What’s not so cool is that IIS fails to start up when another application is already using the same port that a Web site is mapped to. In the case of my dev site that’d be port 80 and Skype was hogging it. To fix this issue you can stop Skype from using port 80 and 443 which quickly fixes the problem. Or stop Skype. Duh! To permanently fix the problem in Skype find the option on the Options | Connection tab and uncheck the Use port 80/443 option: Oddly I haven’t run into this problem even though my setup hasn’t changed in quite some time. It appears that it’s bad startup timing that causes this problem to occur. Whatever the circumstance was, Skype somehow ended up starting before IIS.  If Skype is started after IIS has started it will automatically opt for other ports and not use port 80 and so there’s no problem. It’s easy to demonstrate this behavior if you’re looking for it: Stop IIS Stop Skype Start Skype and make a test call Start IIS And voila your error is ready for you! This really shouldn’t be a problem except that it would be really nice if IIS could give a more helpful error message when it can fire up a site because a port is blocked. “The process cannot access a file” is really not a very helpful error message in this scenario… I/O port / file ah what the heck it’s all the same to Windows. Right! I’ve run into this situation quite a bit with other, albeit more obvious applications like running Apache on the local machine for testing and then trying to run an IIS application. Same situation,  although it’s been a while – pre IIS 7 and I think previous versions of IIS actually gave more useful error messages for port blockages and that would be helpful. On the way to figuring this out I ran into some pretty humorous forum posts though with people ragging on why the hell you would be running IIS. Or Skype. The misinformed paranoia police out in full force so to say :-). It’ll be nice to start running IIS Express once Visual Studio 2010 SP1 gets released. Anyway, no surprise that Skype didn’t jump out at me as the culprit right away and I was left fumbling for a while until the Internet came to the rescue. I’m not the first to have found this for sure – I posted a message on Twitter and dozens of people replied they’d run into this before as well. Seems worth mentioning again though – since I’m sure to forget that this happened in a year from now when I hit that same error. Maybe I’ll even find this blog post to remind me…© Rick Strahl, West Wind Technologies, 2005-2011Posted in IIS7  Windows  

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• Using GMail's SMTP and IMAP servers in Notification Mailer

  - by Saroja Kandepuneni

  Overview GMail offers free, reliable, popular SMTP and IMAP services, because of which many people are interested to use it. GMail can be used when there are no in-house SMTP/IMAP servers for testing or debugging purposes. This blog explains how to install GMail SSL certificate in Concurrent Tier, testing the connection using a standalone program, running Mailer diagnostics and configuring GMail IMAP and SMTP servers for Workflow Notification Mailer Inbound and Outbound connections. GMail servers configuration SMTP server Host Name  smtp.gmail.com SSL Port  465 TLS/SSL required  Yes User Name  Your full email address (including @gmail.com or @your_domain.com) Password  Your gmail passwor  IMAP server  Host Name imap.gmail.com  SSL Port 993 TLS/SSL Required Yes  User Name  Your full email address (including @gmail.com or @your_domain.com)  Password Your gmail password GMail SSL Certificate Installation The following is the procedure to install the GMail SSL certificate Copy the below GMail SSL certificate to a file eg: gmail.cer -----BEGIN CERTIFICATE-----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-----END CERTIFICATE----- Install the SSL certificate into the default JRE location or any other location using below command Installing into a dfeault JRE location in EBS instance         # keytool -import -trustcacerts -keystore $AF_JRE_TOP/lib/security/cacerts  -storepass changeit -alias gmail-lnx_chainnedcert -file gmail.cer Install into a custom location         # keytool -import -trustcacerts -keystore <customLocation>  -storepass changeit -alias gmail-lnx_chainnedcert -file gmail.cer       <customLocation> -- directory in instance where the certificate need to be installed After running the above command you can see the following response         Trust this certificate? [no]:  yes        Certificate was added to keystore Running Mailer Command Line Diagnostics Run Mailer command line diagnostics from conccurrent tier where Mailer is running, to check the IMAP connection using the below command $AFJVAPRG -classpath $AF_CLASSPATH -Dprotocol=imap -Ddbcfile=$FND_SECURE/$TWO_TASK.dbc -Dserver=imap.gmail.com -Dport=993 -Dssl=Y -Dtruststore=$AF_JRE_TOP/lib/security/cacerts -Daccount=<gmail username> -Dpassword=<password> -Dconnect_timeout=120 -Ddebug=Y -Dlogfile=GmailImapTest.log -DdebugMailSession=Y oracle.apps.fnd.wf.mailer.Mailer Run Mailer command line diagnostics from concurrent tier where Mailer is running, to check the SMTP connection using the below command   $AFJVAPRG -classpath $AF_CLASSPATH -Dprotocol=smtp -Ddbcfile=$FND_SECURE/$TWO_TASK.dbc -Dserver=smtp.gmail.com -Dport=465 -Dssl=Y -Dtruststore=$AF_JRE_TOP/lib/security/cacerts -Daccount=<gmail username> -Dpassword=<password> -Dconnect_timeout=120 -Ddebug=Y -Dlogfile=GmailSmtpTest.log -DdebugMailSession=Y oracle.apps.fnd.wf.mailer.Mailer Standalone program to verify the IMAP connection Run the below standalone program from the concurrent tier node where Mailer is running to verify the connection with GMail IMAP server. It connects to the Gmail IMAP server with the given GMail user name and password and lists all the folders that exist in that account. If the Gmail IMAP server is not working for the  Mailer check whether the PROCESSED and DISCARD folders exist for the GMail account, if not create manually by logging into GMail account.Sample program to test GMail IMAP connection  The standalone program can be run as below  $java GmailIMAPTest GmailUsername GMailUserPassword            Standalone program to verify the SMTP connection Run the below standalone program from the concurrent tier node where Mailer is running to verify the connection with GMail SMTP server. It connects to the GMail SMTP server by authenticating with the given user name and password  and sends a test email message to the give recipient user email address. Sample program to test GMail SMTP connection The standalone program can be run as below  $java GmailSMTPTest GmailUsername gMailPassword recipientEmailAddress    Warnings As gmail.com is an external domain, the Mailer concurrent tier should allow the connection with GMail server Please keep in mind when using it for corporate facilities, that the e-mail data would be stored outside the corporate network

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• F1 Pit Pragmatics

  - by mikef

  "I hate computers. No, really, I hate them. I love the communications they facilitate, I love the conveniences they provide to my life. but I actually hate the computers themselves." - Scott Merrill, 'I hate computers: confessions of a Sysadmin' If Scott's goal was to polarize opinion and trigger raging arguments over the 'real reasons why computers suck', then he certainly succeeded. Impassioned vitriol sits side-by-side with rational debate. Yet Scott's fundamental point is absolutely on the money - Computers are a means to an end. The IT industry is finally starting to put weight behind the notion that good User Experience is an absolutely crucial goal, a cause championed by the likes of Microsoft's Bill Buxton, and which Apple's increasingly ubiquitous touch screen interface exemplifies. However, that doesn't change the fact that, occasionally, you just have to man up and deal with complex systems. In fact, sometimes you just need to sacrifice everything else in the name of performance. You'll find a perfect example of this Faustian bargain in Trevor Clarke's fascinating look into the (diabolical) IT infrastructure of modern F1 racing - high performance, high availability. high everything. To paraphrase, each car has up to 100 sensors, transmitting around 30Gb of data over the course of a race (70% in real-time). This data is then processed by no less than 3 servers (per car) so that the engineers in the pit have access to telemetry, strategy information, timing feeds, a connection back to the operations room in the team's home base - the list goes on. All of this while the servers are exposed "to carbon dust, oil, vibration, rain, heat, [and] variable power". Now, this is admittedly an extreme context where there's no real choice but to use complex systems where ease-of-use is, at best, a secondary concern. The flip-side is seen in small-scale personal computing such as that seen in Apple's iDevices, which are incredibly intuitive but limited in their scope. In terms of what kinds of systems they prefer to use, I suspect that most SysAdmins find themselves somewhere along this axis of Power vs. Usability, and which end of this axis you resonate with also hints at where you think the IT industry should focus its energy. Do you see yourself in the F1 pit, making split-second decisions, wrestling with information flows and reticent hardware to bend them to your will? If so, I imagine you feel that computers are subtle tools which need to be tuned and honed, using the advanced knowledge possessed only by responsible SysAdmins (If you have an iPhone, I suspect it's jail-broken). If the machines throw enigmatic errors, it's the price of flexibility and raw power. Alternatively, would you prefer to have your role more accessible, with users empowered by knowledge, spreading the load of managing IT environments? In that case, then you want hardware and software to have User Experience as their primary focus, and are of the "means to an end" school of thought (you're probably also fed up with users not listening to you when you try and help). At its heart, the dichotomy is between raw power (which might be difficult to use) and ease-of-use (which might have some limitations, but you can be up and running immediately). Of course, the ultimate goal is a fusion of flexibility, power and usability all in one system. It's achievable in specific software environments, and Red Gate considers it a target worth aiming for, but in other cases it's a goal right up there with cold fusion. I think it'll be a long time before we see it become ubiquitous. In the meantime, are you Power-Hungry or a Champion of Usability? Cheers, Michael Francis Simple Talk SysAdmin Editor

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• maintaining a growing, diverse codebase with continuous integration

  - by Nate

  I am in need of some help with philosophy and design of a continuous integration setup. Our current CI setup uses buildbot. When I started out designing it, I inherited (well, not strictly, as I was involved in its design a year earlier) a bespoke CI builder that was tailored to run the entire build at once, overnight. After a while, we decided that this was insufficient, and started exploring different CI frameworks, eventually choosing buildbot. One of my goals in transitioning to buildbot (besides getting to enjoy all the whiz-bang extras) was to overcome some of the inadequacies of our bespoke nightly builder. Humor me for a moment, and let me explain what I have inherited. The codebase for my company is almost 150 unique c++ Windows applications, each of which has dependencies on one or more of a dozen internal libraries (and many on 3rd party libraries as well). Some of these libraries are interdependent, and have depending applications that (while they have nothing to do with each other) have to be built with the same build of that library. Half of these applications and libraries are considered "legacy" and unportable, and must be built with several distinct configurations of the IBM compiler (for which I have written unique subclasses of Compile), and the other half are built with visual studio. The code for each compiler is stored in two separate Visual SourceSafe repositories (which I am simply handling using a bunch of ShellCommands, as there is no support for VSS). Our original nightly builder simply took down the source for everything, and built stuff in a certain order. There was no way to build only a single application, or pick a revision, or to group things. It would launched virtual machines to build a number of the applications. It wasn't very robust, it wasn't distributable. It wasn't terribly extensible. I wanted to be able to overcame all of these limitations in buildbot. The way I did this originally was to create entries for each of the applications we wanted to build (all 150ish of them), then create triggered schedulers that could build various applications as groups, and then subsume those groups under an overall nightly build scheduler. These could run on dedicated slaves (no more virtual machine chicanery), and if I wanted I could simply add new slaves. Now, if we want to do a full build out of schedule, it's one click, but we can also build just one application should we so desire. There are four weaknesses of this approach, however. One is our source tree's complex web of dependencies. In order to simplify config maintenace, all builders are generated from a large dictionary. The dependencies are retrieved and built in a not-terribly robust fashion (namely, keying off of certain things in my build-target dictionary). The second is that each build has between 15 and 21 build steps, which is hard to browse and look at in the web interface, and since there are around 150 columns, takes forever to load (think from 30 seconds to multiple minutes). Thirdly, we no longer have autodiscovery of build targets (although, as much as one of my coworkers harps on me about this, I don't see what it got us in the first place). Finally, aformentioned coworker likes to constantly bring up the fact that we can no longer perform a full build on our local machine (though I never saw what that got us, either, considering that it took three times as long as the distributed build; I think he is just paranoically phobic of ever breaking the build). Now, moving to new development, we are starting to use g++ and subversion (not porting the old repository, mind you - just for the new stuff). Also, we are starting to do more unit testing ("more" might give the wrong picture... it's more like any), and integration testing (using python). I'm having a hard time figuring out how to fit these into my existing configuration. So, where have I gone wrong philosophically here? How can I best proceed forward (with buildbot - it's the only piece of the puzzle I have license to work on) so that my configuration is actually maintainable? How do I address some of my design's weaknesses? What really works in terms of CI strategies for large, (possibly over-)complex codebases?

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• Top 10 Linked Blogs of 2010

  - by Bill Graziano

  Each week I send out a SQL Server newsletter and include links to interesting blog posts.  I’ve linked to over 500 blog posts so far in 2010.  Late last year I started storing those links in a database so I could do a little reporting.  I tend to link to posts related to the OLTP engine.  I also try to link to the individual blogger in the group blogs.  Unfortunately that wasn’t possible for the SQLCAT and CSS blogs.  I also have a real weakness for posts related to PASS. These are the top 10 blogs that I linked to during the year ordered by the number of posts I linked to. Paul Randal – Paul writes extensively on the internals of the relational engine.  Lots of great posts around transactions, transaction log, disaster recovery, corruption, indexes and DBCC.  I also linked to many of his SQL Server myths posts. Glenn Berry – Glenn writes very interesting posts on how hardware affects SQL Server.  I especially like his posts on the various CPU platforms.  These aren’t necessarily topics that I’m searching for but I really enjoy reading them. The SQLCAT Team – This Microsoft team focuses on the largest and most interesting SQL Server installations.  The regularly publish white papers and best practices. SQL Server CSS Team – These are the top engineers from the Microsoft Customer Service and Support group.  These are the folks you finally talk to after your case has been escalated about 20 times.  They write about the interesting problems they find. Brent Ozar – The posts I linked to mostly focused on the relational engine: CPU, NUMA, SSD drives, performance monitoring, etc.  But Brent writes about a real variety of topics including blogging, social networking, speaking, the MCM, SQL Azure and anything else that seems to strike his fancy.  His posts are always well written and though provoking. Jeremiah Peschka – A number of Jeremiah’s posts weren’t about SQL Server.  He’s very active in the “NoSQL” area and I linked to a number of those posts.  I think it’s important for people to know what other technologies are out there. Brad McGehee – Brad writes about being a DBA including maintenance plans, DBA checklists, compression and audit. Thomas LaRock – I linked to a variety of posts from PBM to networking to 24 Hours of PASS to TDE.  Just a real variety of topics.  Tom always writes with an interesting style usually mixing in a movie theme and/or bacon. Aaron Bertrand – Many of my links this year were Denali features.  He also had a great series on bad habits to kick. Michael J. Swart – This last one surprised me.  There are some well known SQL Server bloggers below Michael on this list.  I linked to posts on indexes, hierarchies, transactions and I/O performance and a variety of other engine related posts.  All are interesting and well thought out.  Many of his non-SQL posts are also very good.  He seems to have an interest in puzzles and other brain teasers.  Michael, I won’t be surprised again!

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• eSTEP Newsletter November 2012

  - by uwes

  Dear Partners,We would like to inform you that the November '12 issue of our Newsletter is now available.The issue contains information to the following topics: News from CorpOracle Celebrates 25 Years of SPARC Innovation; IDC White Papers Finds Growing Customer Comfort with Oracle Solaris Operating System; Oracle Buys Instantis; Pillar Axiom OpenWorld Highlights; Announcement Oracle Solaris 11.1 Availability (data sheet, new features, FAQ's, corporate pages, internal blog, download links, Oracle shop); Announcing StorageTek VSM 6; Announcement Oracle Solaris Cluster 4.1 Availability (new features, FAQ's, cluster corp page, download site, shop for media); Announcement: Oracle Database Appliance 2.4 patch update becomes available Technical SectionOracle White papers on SPARC SuperCluster; Understanding Parallel Execution; With LTFS, Tape is Gaining Storage Ground with additional link to How to Create Oracle Solaris 11 Zones with Oracle Enterprise Manager Ops Center; Provisioning Capabilities of Oracle Enterprise Ops Center Manager 12c; Maximizing your SPARC T4 Oracle Solaris Application Performance with the following articles: SPARC T4 Servers Set World Record on Siebel CRM 8.1.1.4 Benchmark, SPARC T4-Based Highly Scalable Solutions Posts New World Record on SPECjEnterprise2010 Benchmark, SPARC T4 Server Delivers Outstanding Performance on Oracle Business Intelligence Enterprise Edition 11g; Oracle SUN ZFS Storage Appliance Reference Architecture for VMware vSphere4;  Why 4K? - George Wilson's ZFS Day Talk; Pillar Axiom 600 with connected subjects: Oracle Introduces Pillar Axiom Release 5 Storage System Software, Driving down the high cost of Storage, This Provisioning with Pilar Axiom 600, Pillar Axiom 600- System overview and architecture; Migrate to Oracle;s SPARC Systems; Top 5 Reasons to Migrate to Oracle's SPARC Systems Learning & EventsRecently delivered Techcasts: Learning Paths; Oracle Database 11g: Database Administration (New) - Learning Path; Webcast: Drill Down on Disaster Recovery; What are Oracle Users Doing to Improve Availability and Disaster Recovery; SAP NetWeaver and Oracle Exadata Database Machine ReferencesARTstor Selects Oracle’s Sun ZFS Storage 7420 Appliances To Support Rapidly Growing Digital Image Library, Scottish Widows Cuts Sales Administration 20%, Reduces Time to Prepare Reports by 75%, and Achieves Return on Investment in First Year, Oracle's CRM Cloud Service Powers Innovation: Applications on Demand; Technology on Demand, How toHow to Migrate Your Data to Oracle Solaris 11 Using Shadow Migration; Using svcbundle to Create SMF Manifests and Profiles in Oracle Solaris 11; How to prepare a Sun ZFS Storage Appliance to Serve as a Storage Devise with Oracle Enterprise Manager Ops Center 12c; Command Summary: Basic Operations with the Image Packaging System In Oracle Solaris 11; How to Update to Oracle Solaris 11.1 Using the Image Packaging System, How to Migrate Oracle Database from Oracle Solaris 8 to Oracle Solaris 11;  Setting Up, Configuring, and Using an Oracle WebLogic Server Cluster; Ease the Chaos with Automated Patching: Oracle Enterprise Manager Cloud Control 12c; Book excerpt: Oracle Exalogic Elastic Cloud Handbook You find the Newsletter on our portal under eSTEP News ---> Latest Newsletter. You will need to provide your email address and the pin below to get access. Link to the portal is shown below.URL: http://launch.oracle.com/PIN: eSTEP_2011Previous published Newsletters can be found under the Archived Newsletters section and more useful information under the Events, Download and Links tab. Feel free to explore and any feedback is appreciated to help us improve the service and information we deliver.Thanks and best regards,Partner HW Enablement EMEA

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• ArchBeat Link-o-Rama Top 10 for November 4-10, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared via the OTN ArchBeat Facebook Page for the week of November 4-10, 2012. OAM/OVD JVM Tuning | @FusionSecExpert Vinay from the Oracle Fusion Middleware Architecture Group (the very prolific A-Team) shares a process for analyzing and improving performance in Oracle Virtual Directory and Oracle Access Manager. Exploring Lambda Expressions for the Java Language and the JVM | Java Magazine In the latest //Java/Architect column in Java Magazine, Ben Evans, Martijn Verburg, and Trisha Gee explain how, "although Lambda expressions might seem unfamiliar to begin with, they're quite easy to pick up, and mastering them will be vital for writing applications that can take full advantage of modern multicore CPUs." SOA Galore: New Books for Technical Eyes Only Shake up up your technical skills with this trio of new technical books from community members covering SOA and BPM. Oracle Solaris 11.1 update focuses on database integration, cloud | Mark Fontecchio TechTarget editor Mark Fontecchio reports on the recent Oracle Solaris 11.1 release, with comments from IDC's Al Gillen. Solving Big Problems in Our 21st Century Information Society | Irving Wladawsky-Berger "I believe that the kind of extensive collaboration between the private sector, academia and government represented by the Internet revolution will be the way we will generally tackle big problems in the 21st century. Just as with the Internet, governments have a major role to play as the catalyst for many of the big projects that the private sector will then take forward and exploit. The need for high bandwidth, robust national broadband infrastructures is but one such example." — Irving Wladawsky-Berger ADF Mobile Custom Javasciprt – iFrame Injection | John Brunswick The ADF Mobile Framework provides a range of out of the box components to add within your AMX pages, according to John Brunswick. But what happens when "an out of the box component does not directly fulfill your development need? What options are available to extend your application interface?" John has an answer. Architects Matter: Making sense of the people who make sense of enterprise IT Why do architects matter? Oracle Enterprise Architect Eric Stephens suggests that you ask yourself this question the next time you take the elevator to the Oracle offices on the 45th floor of the Willis Tower in Chicago, Illinois (or any other skyscraper, for that matter). If you had to take the stairs to get to those offices, who would you blame? "You get the picture," he says. "Architecture is essential for any necessarily complex structure, be it a building or an enterprise." (Read the article...) Converting SSL certificate generated by a 3rd party to an Oracle Wallet | Paulo Albuquerque Oracle Fusion Middleware A-Team member Paulo Albuquerque shares "a workaround to get your private key, certificate and CA trusted certificates chain into Oracle Wallet." How Data and BPM are married to get the right information to the right people at the right time | Leon Smiers "Business Process Management…supports a large group of stakeholders within an organization, all with different needs," says Oracle ACE Leon Smiers. "End-to-end processes typically run across departments, stakeholders and applications, and can often have a long life-span. So how do organizations provide all stakeholders with the information they need?" Leon provides answers in this post. Updated Business Activity Monitoring (BAM) Class | Gary Barg Oracle SOA Team blogger Gary Barg has news for those interested in a skills upgrade. This updated Oracle University course "explains how to use Oracle BAM to monitor enterprise business activities across an enterprise in real time. You can measure your key performance indicators (KPIs), determine whether you are meeting service-level agreements (SLAs), and take corrective action in real time." Thought for the Day "For every complex problem, there is a solution that is simple, neat, and wrong." — H. L. Mencken (September 12, 1880 – January 29, 1956) Source: SoftwareQuotes.com

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• Oracle WebLogic Server and Oracle Database: A Robust Infrastructure for your Applications

  - by Ruma Sanyal

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 It has been said that a chain is as strong as its weakest link. Well, this is also true for your application infrastructure. Not only are the various components that constitute your infrastructure, like database and application server critical, the integration between these things [whether coming out of the box from your vendor or done in-house] is paramount. Imagine your database being down and your application server not knowing about it and as a result your application waiting indefinitely for a database response – not a great situation if high availability is critical to your application. Or one of your database nodes is very busy, but your application server doesn’t have the intelligence to decipher that – it keeps pinging the busy node when it can in fact get a response from another idle node much faster. This is what Oracle WebLogic and Database integration provides: Intelligent integration out of the box. Tight integration between Oracle WebLogic and Database makes your infrastructure robust enough that not only does each of your infrastructure component provide you with improved RASP [reliability availability, scalability, and performance] but these components work together to offer improved performance & availability, better resource sharing, inherent scalability, ease of configuration and automated management for your entire infrastructure. Oracle WebLogic Server is the only application server with this degree of integration to Oracle Database. With Oracle WebLogic Server 11g, we introduced Active GridLink for Real Application Clusters (RAC). In conjunction with Oracle Database, this powerful software technology simplifies management, increases availability, and ensures fast connection failover with runtime connection, load balancing and affinity capabilities. With the release of Oracle Database 12c this summer, even tighter integration between Oracle WebLogic Server 12c (12.1.2) and Oracle Database 12c has been achieved and this further optimizes the integration for a global cloud environment. Read about these capabilities in detail in the Oracle WebLogic-Database Integration Whitepaper. Get in depth ‘how-to’ details from this YouTube video on the topic from our resident expert, Monica Roccelli. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Inside Red Gate - Experimenting In Public

  - by Simon Cooper

  Over the next few weeks, we'll be performing experiments on SmartAssembly to confirm or refute various hypotheses we have about how people use the product, what is stopping them from using it to its full extent, and what we can change to make it more useful and easier to use. Some of these experiments can be done within the team, some within Red Gate, and some need to be done on external users. External testing Some external testing can be done by standard usability tests and surveys, however, there are some hypotheses that can only be tested by building a version of SmartAssembly with some things in the UI or implementation changed. We'll then be able to look at how the experimental build is used compared to the 'mainline' build, which forms our baseline or control group, and use this data to confirm or refute the relevant hypotheses. However, there are several issues we need to consider before running experiments using separate builds: Ideally, the user wouldn't know they're running an experimental SmartAssembly. We don't want users to use the experimental build like it's an experimental build, we want them to use it like it's the real mainline build. Only then will we get valid, useful, and informative data concerning our hypotheses. There's no point running the experiments if we can't find out what happens after the download. To confirm or refute some of our hypotheses, we need to find out how the tool is used once it is installed. Fortunately, we've applied feature usage reporting to the SmartAssembly codebase itself to provide us with that information. Of course, this then makes the experimental data conditional on the user agreeing to send that data back to us in the first place. Unfortunately, even though this does limit the amount of useful data we'll be getting back, and possibly skew the data, there's not much we can do about this; we don't collect feature usage data without the user's consent. Looks like we'll simply have to live with this. What if the user tries to buy the experiment? This is something that isn't really covered by the Lean Startup book; how do you support users who give you money for an experiment? If the experiment is a new feature, and the user buys a license for SmartAssembly based on that feature, then what do we do if we later decide to pivot & scrap that feature? We've either got to spend time and money bringing that feature up to production quality and into the mainline anyway, or we've got disgruntled customers. Either way is bad. Again, there's not really any good solution to this. Similarly, what if we've removed some features for an experiment and a potential new user downloads the experimental build? (As I said above, there's no indication the build is an experimental build, as we want to see what users really do with it). The crucial feature they need is missing, causing a bad trial experience, a lost potential customer, and a lost chance to help the customer with their problem. Again, this is something not really covered by the Lean Startup book, and something that doesn't have a good solution. So, some tricky issues there, not all of them with nice easy answers. Turns out the practicalities of running Lean Startup experiments are more complicated than they first seem!

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• Java 6 Certified with Forms and Reports 10g for EBS 12

  - by John Abraham

  Java 6 is now certified with Oracle Application Server 10g Forms and Reports with Oracle E-Business Suite Release 12 (12.0.6, 12.1.1 and higher). What? Wasn't this already certified? No, but a little background might be useful in understanding why this is a new announcement. We previously certified the use of Java 6 with E-Business Suite Release 12 -- with the sole exception of Oracle Application Server 10g components in the E-Business Suite technology stack. Oracle Application Server 10g originally included Java 1.4.2 as part of its distribution.  E-Business Suite 12 uses, amongst other things, the Oracle Forms and Reports 10g components running on Java 1.4. Java 1.4 in the Oracle Application Server 10g ORACLE_HOME is used exclusively by AS 10g Forms and Reports' for Java functionality.  This version of Java is separate from the Java distribution used by other parts of EBS such as Oracle Containers for Java (OC4J). What's new about this certification? You can now upgrade the older Java 1.4 libraries used by Oracle Forms & Reports 10g to Java 6. This allows you to upgrade the Java releases within the Oracle Application Server 10g ORACLE_HOME to the the same level as the rest of your E-Business Suite technology stack components. Why upgrade? This becomes particularly important for customers as individual vendors' support lifecycle for Java 1.4 reaches End of Life: Oracle's Sun JDK Release 1.4.2's End of Extended Support: February 2013 (Sustaining Support indefinitely after) IBM SDK and JRE 1.4.2's End of Service: September 2013 HP-UX Java 1.4.2's End-of-Life : May 2012 Along with Oracle Forms, Java lies at the heart of the Oracle E-Business Suite.  Small improvements in Java can have significant effects on the performance and stability of the E-Business Suite.  As a notable side-benefit, later versions of Java have improved built-in and third-party tools for JVM performance monitoring and tuning.Our standing recommendation is that you always stay current with the latest available Java update provided by your operating system vendor.  Don't forget to upgrade Forms & Reports to 10.1.2.3 E-Business Suite 12 originally shipped with Oracle Application Server 10g Forms & Reports 10.1.2.0.2.  That version is no longer eligible for Error Correction Support. New Forms and Reports 10g patches are now being released with Forms and Reports 10.1.2.3 as the prerequisite. Forms and Reports 10.1.2.3 was certified for EBS 12 environments in November 2008. If you haven't upgraded your EBS 12 environment to Forms & Reports 10.1.2.3, this is a good opportunity to do so. References Using Latest Update of Java 6.0 with Oracle E-Business Suite Release 12 (My Oracle Support Document 455492.1) Overview of Using Java with Oracle E-Business Suite Release 12 (My Oracle Support Document 418664.1) Oracle Lifetime Support Policy (Oracle Fusion Middleware) IBM Developer Kit Lifecycle Dates HP-UX Java - End of Life Policy & Release Naming Terminology Related Articles OracleAS 10g Forms and Reports 10.1.2.3 Certified With EBS R12 Java 6 Certified with E-Business Suite Release 12

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• Taking Your Business Scorecard Golfing

  - by tobyehatch

  Our workplace world is definitely changing. Not only are we taking work home, but we are working during odd hours in some very strange places.  I had the pleasure of interviewing Jacques Vigeant, Product Strategy Manager for Oracle Business Intelligence and Enterprise Performance Management, on a Podcast, and he enlightened me about how our mobile devices and business scorecards are enabling us to be more accountable and keep a watchful eye on business – even while on the golf course.Business scorecards have been around for many years - so I asked Jacques if he felt they had changed significantly due to technology. His answer was, “Yes, and no.”  Jacques agreed that scorecard enthusiasts are still passionate about executing the company strategy and monitoring Key Performance Indicators (KPIs), but scorecards and Business Intelligence (BI) as a whole have changed.  He explained that five to six years ago, people did BI work at the office and, for the most part, disconnected from their computer and workplace when they went home – with the exception of checking email and making a phone call or two. But now, that is no longer the case. People are virtually always connected with work and, more importantly, expect their BI and scorecards to be ‘always on,’ regardless of whether they are at their desk or somewhere else.Basically, the BI paradigm has changed from a 'pull' model, where employees are at their desks querying or pulling information from the system, to a 'push' model where employees expect their BI and scorecard systems to reach out (or push information) to them when there is something of note to learn or something on which they need to take action. I found this very interesting. However mobile devices do have their limitations with respect to screen sizes – does it really make sense to look at your strategy/scorecard on tiny devices? What kind of scorecard activities can you really expect to be able to do? Jacques’ answer was very logical. “When you think of a scorecard, it is really comprised of an organization of KPIs that are aligned with the strategic objectives of your company. KPIs are the heart of how you will execute your strategy. So, if you decompose that a little more, each KPI is well defined with the thresholds that you should keep an eye on and who is responsible for them. When we talk about scorecarding on a phone, we aren’t talking about surfing the strategy and exploring the strategy map like we do on the desktop. In a scorecarding context, we use the phone more as an alerting mechanism or simple monitoring device for your KPIs.”Jacques gave a great example of an inventory manager who took part of an afternoon off to go golfing before winter finally hit, and while on the front nine holes, his phone vibrated. His scorecard was alerting him that the inventory levels for one of the products was below some threshold that he had set.  From his phone, he had set up three options within Oracle Scorecard and Strategy Management (OSSM) for this type of situation:  1. Contact the warehouse manager directly by phone and work it out (standard phone function)  2. Tap/hold the KPI and add an annotation to the KPI in OSSM using the dictation capabilities of the phone and deal with it more fully when he gets back to the office  3. Tap/hold the KPI and invoke a business process from OSSM to transfer product from another warehouse with higher stock levels to the one that needs it  Being on a phone should still give you options to quickly deal with situations as needed, but mobile phones are not designed for nor should try to replicate the full desktop experience. We covered other interesting subjects in the interview, including how Oracle is keeping pace with mobile innovation and new devices such as Google Glasses, Galaxy Gear, Pebble Watches and more, and how Oracle is handling mobile security– which is great news for our mobile workforce. To listen to the entire Podcast, click here.To learn more about Oracle Scorecard and Strategy Management, click here.

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• The SmartAssembly Rearchitecture

  - by Simon Cooper

  You may have noticed that not a lot has happened to SmartAssembly in the past few months. However, the team has been very busy behind the scenes working on an entirely new version of SmartAssembly. SmartAssembly 6.5 Over the past few releases of SmartAssembly, the team had come to the realisation that the current 'architecture' - grown organically, way before RedGate bought it, from a simple name obfuscator over the years into a full-featured obfuscator and assembly instrumentation tool - was simply not up to the task. Not for what we wanted to do with it at the time, and not what we have planned for the future. Not only was it not up to what we wanted it to do, but it was severely limiting our development capabilities; long-standing bugs in the root architecture that couldn't be fixed, some rather...interesting...design decisions, and convoluted logic that increased the complexity of any bugfix or new feature tenfold. So, we set out to fix this. Earlier this year, a new engine was written on which SmartAssembly would be based. Over the following few months, each feature was ported over to the new engine and extensively tested by our existing unit and integration tests. The engine was linked into the existing UI (no easy task, due to the tight coupling between the UI and old engine), and existing RedGate products were tested on the new SmartAssembly to ensure the new engine acted in the same way. The result is SmartAssembly 6.5. The risks of a rearchitecture Are there risks to rearchitecting a product like SmartAssembly? Of course. There was a lot of undocumented behaviour in the old engine, and as part of the rearchitecture we had to find this behaviour, define it, and document it. In the process we found some behaviour of the old engine that simply did not make sense; hence the changes in pruning & obfuscation behaviour in the release notes. All the special edge cases we had to find, document, and re-implement. There was a chance that these special cases would not be found until near the end of the project, when everything is functionally complete and interacting together. By that stage, it would be hard to go back and change anything without a whole lot of extra work, delaying the release by months. We always knew this was a possibility; our initial estimate of the time required was '4 months, ± 4 months'. And that was including various mitigation strategies to reduce the likelihood of these issues being found right at the end. Fortunately, this worst-case did not happen. However, the rearchitecture did produce some benefits. As well as numerous bug fixes that we could not fix any other way, we've also added logging that lets you find out exactly why a particular field or property wasn't pruned or obfuscated. There's a new command line interface, we've tested it with WP7.1 and Silverlight 5, and we've added a new option to error reporting to improve the performance of instrumented apps by ~10%, at the cost of inaccurate line numbers in reports. So? What differences will I see? Largely none. SmartAssembly 6.5 produces the same output as SmartAssembly 6.2. The performance of 6.5 will be much faster for some users, and generally the same as 6.2 for the remaining. If you've encountered a bug with previous versions of SmartAssembly, I encourage you to try 6.5, as it has most likely been fixed in the rearchitecture. If you encounter a bug with 6.5, please do tell us; we'll be doing another release quite soon, so we'll aim to fix any issues caused by 6.5 in that release. Most importantly, the new architecture finally allows us to implement some Big Things with SmartAssembly we've been planning for many months; these will fundamentally change how you build, release and monitor your application. Stay tuned for further updates!

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• Encode two integers into colour values and compare them in a HLSL shader

  - by Ben Slinger

  I am writing a 2D point and click adventure game in Monogame, and I'd like to be able to create an image mask for every room which defines which parts of the background a character can walk behind, and at which Y value a character needs to be at for the background to be drawn above the character. I haven't done any shader work before but after doing some reading I thought the following solution should work: Create a mask for the room with different walk behind areas painted in a colour that defines the baseline Y value (Walk Behind Mask) Render all objects to a RenderTarget2D (Base Texture) Render all objects to a different RenderTarget2D, but changing every pixel of each object to a colour that defines its Y value (Position Mask) Pass these two textures plus the image mask into the shader, and for each pixel compare the colour of the image mask to the colour of the Position Mask to the Walk Behind Mask - if the Position Mask pixel is larger (thus lower on the screen and closer to the camera) than the Walk Behind Mask, draw the pixel from the Base Texture, otherwise draw a transparent pixel (allowing the background to show through). I've got it mostly working, but I'm having trouble packing and unpacking the Y values into colours and retrieving them correctly in the shader. Here are some code examples of how I'm doing it so far: (When drawing to the Position Mask RenderTarget2D) Color posColor = new Color(((int)Position.Y >> 16) & 255, ((int)Position.Y >> 8) & 255, (int)Position.Y & 255); So as far as I can tell, this should be taking the first 3 bytes of the position integer and encoding them into a 4 byte colour (ignoring the alpha as the 4th byte). This seems to work fine, as when my character is at Y = 600, the resulting Color from this is: {[Color: R=0, G=2, B=88, A=255, PackedValue=4283957760]}. I then have an area in my Walk Behind Mask that I only want the character to be displayed behind if his Y value is lower than 655, so I've painted it with R=0, G=2, B=143, A=255. Now, I think I have the shader OK as well, here's what I have: sampler BaseTexture : register(s0); sampler MaskTexture : register(s1); sampler PositionTexture : register(s2); float4 mask( float2 coords : TEXCOORD0 ) : COLOR0 { float4 color = tex2D(BaseTexture, coords); float4 maskColor = tex2D(MaskTexture, coords); float4 positionColor = tex2D(PositionTexture, coords); float maskCompare = (maskColor.r * pow(2,24)) + (maskColor.g * pow(2,16)) + (maskColor.b * pow(2,8)); float positionCompare = (positionColor.r * pow(2,24)) + (positionColor.g * pow(2,16)) + (positionColor.b * pow(2,8)); return positionCompare < maskCompare ? float4(0,0,0,0) : color; } technique Technique1 { pass NoEffect { PixelShader = compile ps_3_0 mask(); } } This isn't working, however - currently all characters are displayed behind the walk behind area, regardless of their Y value. I tried printing out some debug info by grabbing the pixel from both the Position Mask and the Walk Under Mask under the current mouse position, and it seems like maybe the colours aren't being rendered to the Position Mask correctly? When calculating the colour in that code above I'm getting R=0, G=2, B=88, A=255, but when I mouseover my character I get R=0, G=0, B=30, A=255. Any ideas what I'm doing wrong? It seems like maybe I'm losing some information when rendering to the RenderTarget2D, but I'm now knowledgeable enough to figure out what's happening. Also, I should probably ask, is this an efficient way to do this? Will there be a performance impact? Edit: Whoops, turns out there was a bug that I'd introduced myself, I was drawing out the Position Mask with the position Color, left over from some early testing I was doing. So this solution is working perfectly, though I'm still interested in whether this is an efficient solution performance wise.

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• SQL Sentry Truth-Telling and Disk Configuration

  - by AjarnMark

  Recently, SQL Sentry told me something about my SQL Server disk configurations that I just didn’t want to believe, but alas, it was true. Several days ago I posted my First Impressions of the SQL Sentry Power Suite.  Today’s post could fall into the category of, “Hey, as long as you have that fancy tool…”  Unfortunately, it also falls into the category of an overloaded worker taking someone else’s word for the truth, not verifying it with independent fact-checking, and then making decisions based on that.  Here’s my story… I’m not exactly an Accidental DBA (or Involuntary DBA as Paul Randal calls it).  I came to this company five years ago as a lead application developer with extensive experience in database design and development.  I worked my way into management, and along the way, took over the DBA responsibilities.  Fortunately, our systems run pretty smoothly most of the time, but I’m always looking for ways to make them better and to fit into my understanding of best practices.  When I took over as DBA, I inherited a SQL 2000 server with about 30 databases on it supporting our main systems, and a SQL 2005 server with multiple instances.  Both of these servers were configured with the Operating System and Application files on the C drive, data files on a different drive letter, and log files on a third drive letter.  Even before I took over as DBA, I verified that this was true with a previous server administrator, and that these represented actual separate disks.  He stated that they did, and I thought that all was well. Then one day, I’m poking around inside the SQL Sentry Performance Advisor, checking out features as I am evaluating whether to purchase the product, and I come across a Disk Configuration section.  The first thing I notice is that the drives do not have the proper partition offset, which was not at all surprising to me given the age of the installation and the relative newness of that topic.  But what threw me for a loop was that the graphic display appeared to be telling me that I did not in fact have three separate drives (or arrays) but rather had two, and that the log files were merely on a separate volume on the same physical array as the OS.  I figured that I must be reading it wrong so I scanned the Help file, but that just seemed to confirm my interpretation.  Then I thought, “there must be something wrong with the demo version of the software!  This can’t be right!”  But just to double-check, I went to our current server admin to talk it over with him, and sure enough, SQL Sentry was telling the truth! I was stunned!  I quickly went through the grieving process…denial…anger…reconciliation.  Here was something that I thought was such a basic truth that was turned upside down.  OK, granted, this wasn’t disastrous.  Our databases didn’t suddenly grind to a halt.  I didn’t get calls late at night inquiring about the sudden downturn in performance.  But it was a bit of a shock to the system, in a good way, to jolt me out of taking what I had believed as the truth for granted, and instead to Trust, but Verify! Yes, before someone else points it out, I know that there are”free” disk management tools built-in to Windows that would have told me the same thing if I had only looked at them; I did not have to buy a fancy tool to tell me that, but the fact is, until I was evaluating the tool, I had just gone with what I was told, and never bothered to check what was actually there. So, what things do you believe to be true but you actually never verified?

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• Looking under the hood of SSRS

  - by Jim Giercyk

  SSRS is a powerful tool, but there is very little available to measure it’s performance or view the SSRS execution log or catalog in detail.  Here are a few simple queries that will give you insight to the system that you never had before.   ACTIVE REPORTS:  Have you ever seen your SQL Server performance take a nose dive due to a long-running report?  If the SPID is executing under a generic Report ID, or it is a scheduled job, you may have no way to tell which report is killing your server.  Running this query will show you which reports are executing at a given time, and WHO is executing them.   USE ReportServerNative SELECT runningjobs.computername,             runningjobs.requestname,              runningjobs.startdate,             users.username,             Datediff(s,runningjobs.startdate, Getdate()) / 60 AS    'Active Minutes' FROM runningjobs INNER JOIN users ON runningjobs.userid = users.userid ORDER BY runningjobs.startdate               SSRS CATALOG:  We have all asked “What was the last thing that changed”, or better yet, “Who in the world did that!”.  Here is a query that will show all of the reports in your SSRS catalog, when they were created and changed, and by who.           USE ReportServerNative SELECT DISTINCT catalog.PATH,                            catalog.name,                            users.username AS [Created By],                             catalog.creationdate,                            users_1.username AS [Modified By],                            catalog.modifieddate FROM catalog         INNER JOIN users ON catalog.createdbyid = users.userid  INNER JOIN users AS users_1 ON catalog.modifiedbyid = users_1.userid INNER JOIN executionlogstorage ON catalog.itemid = executionlogstorage.reportid WHERE ( catalog.name <> '' )               SSRS EXECUTION LOG:  Sometimes we need to know what was happening on the SSRS report server at a given time in the past.  This query will help you do just that.  You will need to set the timestart and timeend in the WHERE clause to suit your needs.         USE ReportServerNative SELECT catalog.name AS report,        executionlogstorage.username AS [User],        executionlogstorage.timestart,        executionlogstorage.timeend,         Datediff(mi,e.timestart,e.timeend) AS ‘Time In Minutes',        catalog.modifieddate AS [Report Last Modified],        users.username FROM   catalog  (nolock)        INNER JOIN executionlogstorage e (nolock)          ON catalog.itemid = executionlogstorage.reportid        INNER JOIN users (nolock)          ON catalog.modifiedbyid = users.userid WHERE  executionlogstorage.timestart >= Dateadd(s, -1, '03/31/2012')        AND executionlogstorage.timeend <= Dateadd(DAY, 1, '04/02/2012')      LONG RUNNING REPORTS:  This query will show the longest running reports over a given time period.  Note that the “>5” in the WHERE clause sets the report threshold at 5 minutes, so anything that ran less than 5 minutes will not appear in the result set.  Adjust the threshold and start/end times to your liking.  With this information in hand, you can better optimize your system by tweaking the longest running reports first.         USE ReportServerNative SELECT executionlogstorage.instancename,        catalog.PATH,        catalog.name,        executionlogstorage.username,        executionlogstorage.timestart,        executionlogstorage.timeend,        Datediff(mi, e.timestart, e.timeend) AS 'Minutes',        executionlogstorage.timedataretrieval,        executionlogstorage.timeprocessing,        executionlogstorage.timerendering,        executionlogstorage.[RowCount],        users_1.username        AS createdby,        CONVERT(VARCHAR(10), catalog.creationdate, 101)        AS 'Creation Date',        users.username        AS modifiedby,        CONVERT(VARCHAR(10), catalog.modifieddate, 101)        AS 'Modified Date' FROM   executionlogstorage e         INNER JOIN catalog          ON executionlogstorage.reportid = catalog.itemid        INNER JOIN users          ON catalog.modifiedbyid = users.userid        INNER JOIN users AS users_1          ON catalog.createdbyid = users_1.userid WHERE  ( e.timestart > '03/31/2012' )        AND ( e.timestart <= '04/02/2012' )        AND  Datediff(mi, e.timestart, e.timeend) > 5        AND catalog.name <> '' ORDER  BY 'Minutes' DESC        I have used these queries to build SSRS reports that I can refer to quickly, and export to Excel if I need to report or quantify my findings.  I encourage you to look at the data in the ReportServerNative database on your report server to understand the queries and create some of your own.  For instance, you may want a query to determine which reports are using which shared data sources.  Work smarter, not harder!

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• Enterprise Integration: Can Companies Afford It?

  - by Ralph Wheaton

  Each year, my company holds a global sales conference where employees and partners from around the world some together to collaborate, share knowledge and ideas and learn about future plans.  As a member of the professional services division, several of us had been asked to make a presentation, an elevator pitch in 3 minutes or less that relates to a success we have worked on or directly relates to our tag (that is, our primary technology focus).  Mine happens to be Enterprise Integration as it relates Business Intelligence.  I found it rather difficult to present that pitch in a short amount of time and had to pare it down.  At any rate, in just a little over 3 minutes, this is the presentation I submitted.  Here is a link to the full presentation video in WMV format.   Many companies today subscribe to a buy versus build mentality in an attempt to drive down costs and improve time to implementation. Sometimes this makes sense, especially as it relates to specialized software or software that performs a small number of tasks extremely well. However, if not carefully considered or planned out, this oftentimes leads to multiple disparate systems with silos of data or multiple versions of the same data. For instance, client data (contact information, addresses, phone numbers, opportunities, sales) stored in your CRM system may not play well with Accounts Receivables. Employee data may be stored across multiple systems such as HR, Time Entry and Payroll. Other data (such as member data) may not originate internally, but be provided by multiple outside sources in multiple formats. And to top it all off, some data may have to be manually entered into multiple systems to keep it all synchronized. When left to grow out of control like this, overall performance is lacking, stability is questionable and maintenance is frequent and costly. Worse yet, in many cases, this topology, this hodgepodge of data creates a reporting nightmare. Decision makers are forced to try to put together pieces of the puzzle attempting to find the information they need, wading through multiple systems to find what they think is the single version of the truth. More often than not, they find they are missing pieces, pieces that may be crucial to growing the business rather than closing the business. across applications. Master data owners are defined to establish single sources of data (such as the CRM system owns client data). Other systems subscribe to the master data and changes are replicated to subscribers as they are made. This can be one way (no changes are allowed on the subscriber systems) or bi-directional. But at all times, the master data owner is current or up to date. And all data, whether internal or external, use the same processes and methods to move data from one place to another, leveraging the same validations, lookups and transformations enterprise wide, eliminating inconsistencies and siloed data. Once implemented, an enterprise integration solution improves performance and stability by reducing the number of moving parts and eliminating inconsistent data. Overall maintenance costs are mitigated by reducing touch points or the number of places that require modification when a business rule is changed or another data element is added. Most importantly, however, now decision makers can easily extract and piece together the information they need to grow their business, improve customer satisfaction and so on. So, in implementing an enterprise integration solution, companies can position themselves for the future, allowing for easy transition to data marts, data warehousing and, ultimately, business intelligence. Along this path, companies can achieve growth in size, intelligence and complexity. Truly, the question is not can companies afford to implement an enterprise integration solution, but can they afford not to.   Ralph Wheaton Microsoft Certified Technology Specialist Microsoft Certified Professional Developer Microsoft VTS-P BizTalk, .Net

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• The WaitForAll Roadshow

  - by adweigert

  OK, so I took for granted some imaginative uses of WaitForAll but lacking that, here is how I am using. First, I have a nice little class called Parallel that allows me to spin together a list of tasks (actions) and then use WaitForAll, so here it is, WaitForAll's 15 minutes of fame ... First Parallel that allows me to spin together several Action delegates to execute, well in parallel.   public static class Parallel { public static ParallelQuery Task(Action action) { return new Action[] { action }.AsParallel(); } public static ParallelQuery> Task(Action action) { return new Action[] { action }.AsParallel(); } public static ParallelQuery Task(this ParallelQuery actions, Action action) { var list = new List(actions); list.Add(action); return list.AsParallel(); } public static ParallelQuery> Task(this ParallelQuery> actions, Action action) { var list = new List>(actions); list.Add(action); return list.AsParallel(); } }   Next, this is an example usage from an app I'm working on that just is rendering some basic computer information via WMI and performance counters. The WMI calls can be expensive given the distance and link speed of some of the computers it will be trying to communicate with. This is the actual MVC action from my controller to return the data for an individual computer.  public PartialViewResult Detail(string computerName) { var computer = this.Computers.Get(computerName); var perf = Factory.GetInstance(); var detail = new ComputerDetailViewModel() { Computer = computer }; try { var work = Parallel .Task(delegate { // Win32_ComputerSystem var key = computer.Name + "_Win32_ComputerSystem"; var system = this.Cache.Get(key); if (system == null) { using (var impersonation = computer.ImpersonateElevatedIdentity()) { system = computer.GetWmiContext().GetInstances().Single(); } this.Cache.Set(key, system); } detail.TotalMemory = system.TotalPhysicalMemory; detail.Manufacturer = system.Manufacturer; detail.Model = system.Model; detail.NumberOfProcessors = system.NumberOfProcessors; }) .Task(delegate { // Win32_OperatingSystem var key = computer.Name + "_Win32_OperatingSystem"; var os = this.Cache.Get(key); if (os == null) { using (var impersonation = computer.ImpersonateElevatedIdentity()) { os = computer.GetWmiContext().GetInstances().Single(); } this.Cache.Set(key, os); } detail.OperatingSystem = os.Caption; detail.OSVersion = os.Version; }) // Performance Counters .Task(delegate { using (var impersonation = computer.ImpersonateElevatedIdentity()) { detail.AvailableBytes = perf.GetSample(computer, "Memory", "Available Bytes"); } }) .Task(delegate { using (var impersonation = computer.ImpersonateElevatedIdentity()) { detail.TotalProcessorUtilization = perf.GetValue(computer, "Processor", "% Processor Time", "_Total"); } }).WithExecutionMode(ParallelExecutionMode.ForceParallelism); if (!work.WaitForAll(TimeSpan.FromSeconds(15), task => task())) { return PartialView("Timeout"); } } catch (Exception ex) { this.LogException(ex); return PartialView("Error.ascx"); } return PartialView(detail); }

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• C#: A "Dumbed-Down" C++?

  - by James Michael Hare

  I was spending a lovely day this last weekend watching my sons play outside in one of the better weekends we've had here in Saint Louis for quite some time, and whilst watching them and making sure no limbs were broken or eyes poked out with sticks and other various potential injuries, I was perusing (in the correct sense of the word) this month's MSDN magazine to get a sense of the latest VS2010 features in both IDE and in languages. When I got to the back pages, I saw a wonderful article by David S. Platt entitled, "In Praise of Dumbing Down"  (msdn.microsoft.com/en-us/magazine/ee336129.aspx).  The title captivated me and I read it and found myself agreeing with it completely especially as it related to my first post on divorcing C++ as my favorite language. Unfortunately, as Mr. Platt mentions, the term dumbing-down has negative connotations, but is really and truly a good thing.  You are, in essence, taking something that is extremely complex and reducing it to something that is much easier to use and far less error prone.  Adding safeties to power tools and anti-kick mechanisms to chainsaws are in some sense "dumbing them down" to the common user -- but that also makes them safer and more accessible for the common user.  This was exactly my point with C++ and C#.  I did not mean to infer that C++ was not a useful or good language, but that in a very high percentage of cases, is too complex and error prone for the job at hand. Choosing the correct programming language for a job is a lot like choosing any other tool for a task.  For example: if I want to dig a French drain in my lawn, I can attempt to use a huge tractor-like backhoe and the job would be done far quicker than if I would dig it by hand.  I can't deny that the backhoe has the raw power and speed to perform.  But you also cannot deny that my chances of injury or chances of severing utility lines or other resources climb at an exponential rate inverse to the amount of training I may have on that machinery. Is C++ a powerful tool?  Oh yes, and it's great for those tasks where speed and performance are paramount.  But for most of us, it's the wrong tool.  And keep in mind, I say this even though I have 17 years of experience in using it and feel myself highly adept in utilizing its features both in the standard libraries, the STL, and in supplemental libraries such as BOOST.  Which, although greatly help with adding powerful features quickly, do very little to curb the relative dangers of the language. So, you may say, the fault is in the developer, that if the developer had some higher skills or if we only hired C++ experts this would not be an issue.  Now, I will concede there is some truth to this.  Obviously, the higher skilled C++ developers you hire the better the chance they will produce highly performant and error-free code.  However, what good is that to the average developer who cannot afford a full stable of C++ experts? That's my point with C#:  It's like a kinder, gentler C++.  It gives you nearly the same speed, and in many ways even more power than C++, and it gives you a much softer cushion for novices to fall against if they code less-than-optimally.  A bug is a bug, of course, in any language, but C# does a good job of hiding and taking on the task of handling almost all of the resource issues that make C++ so tricky.  For my money, C# is much more maintainable, more feature-rich, second only slightly in performance, faster to market, and -- last but not least -- safer and easier to use.  That's why, where I work, I much prefer to see the developers moving to C#.  The quantity of bugs is much lower, and we don't need to hire "experts" to achieve the same results since the language itself handles those resource pitfalls so prevalent in poorly written C++ code.  C++ will still have its place in the world, and I'm sure I'll still use it now and again where it is truly the correct tool for the job, but for nearly every other project C# is a wonderfully "dumbed-down" version of C++ -- in the very best sense -- and to me, that's the smart choice.

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• Browser Specific Extensions of HttpClient

  - by imran_ku07

          Introduction:                     REpresentational State Transfer (REST) causing/leaving a great impact on service/API development because it offers a way to access a service without requiring any specific library by embracing HTTP and its features. ASP.NET Web API makes it very easy to quickly build RESTful HTTP services. These HTTP services can be consumed by a variety of clients including browsers, devices, machines, etc. With .NET Framework 4.5, we can use HttpClient class to consume/send/receive RESTful HTTP services(for .NET Framework 4.0, HttpClient class is shipped as part of ASP.NET Web API). The HttpClient class provides a bunch of helper methods(for example, DeleteAsync, PostAsync, GetStringAsync, etc.) to consume a HTTP service very easily. ASP.NET Web API added some more extension methods(for example, PutAsJsonAsync, PutAsXmlAsync, etc) into HttpClient class to further simplify the usage. In addition, HttpClient is also an ideal choice for writing integration test for a RESTful HTTP service. Since a browser is a main client of any RESTful API, it is also important to test the HTTP service on a variety of browsers. RESTful service embraces HTTP headers and different browsers send different HTTP headers. So, I have created a package that will add overloads(with an additional Browser parameter) for almost all the helper methods of HttpClient class. In this article, I will show you how to use this package.           Description:                     Create/open your test project and install ImranB.SystemNetHttp.HttpClientExtensions NuGet package. Then, add this using statement on your class, using ImranB.SystemNetHttp;                     Then, you can start using any HttpClient helper method which include the additional Browser parameter. For example,  var client = new HttpClient(myserver); var task = client.GetAsync("http://domain/myapi", Browser.Chrome); task.Wait(); var response = task.Result; .                     Here is the definition  of Browser, public enum Browser { Firefox = 0, Chrome = 1, IE10 = 2, IE9 = 3, IE8 = 4, IE7 = 5, IE6 = 6, Safari = 7, Opera = 8, Maxthon = 9, }                     These extension methods will make it very easy to write browser specific integration test. It will also help HTTP service consumer to mimic the request sending behavior of a browser. This package source is available on github. So, you can grab the source and add some additional behavior on the top of these extensions.         Summary:                     Testing a REST API is an important aspect of service development and today, testing with a browser is crucial. In this article, I showed how to write integration test that will mimic the browser request sending behavior. I also showed an example. Hopefully you will enjoy this article too.

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• Functional/nonfunctional requirements VS design ideas

  - by Nicholas Chow

  Problem domain Functional requirements defines what a system does. Non-Functional requirements defines quality attributes of what the system does as a whole.(performance, security, reliability, volume, useability, etc.) Constraints limits the design space, they restrict designers to certain types of solutions. Solution domain Design ideas , defines how the system does it. For example a stakeholder need might be we want to increase our sales, therefore we must improve the usability of our webshop so more customers will purchase, a requirement can be written for this. (problem domain) Design takes this further into the solution domain by saying "therefore we want to offer credit card payments in addition to the current prepayment option". My problem is that the transition phase from requirement to design seems really vague, therefore when writing requirements I am often confused whether or not I incorporated design ideas in my requirements, that would make my requirement wrong. Another problem is that I often write functional requirements as what a system does, and then I also specify in what timeframe it must be done. But is this correct? Is it then a still a functional requirement or a non functional one? Is it better to seperate it into two distinct requirements? Here are a few requirements I wrote: FR1 Registration of Organizer FR1 describes the registration of an Organizer on CrowdFundum FR1.1 The system shall display a registration form on the website. FR1.2 The system shall require a Name, Username, Document number passport/ID card, Address, Zip code, City, Email address, Telephone number, Bank account, Captcha code on the registration form when a user registers. FR1.4 The system shall display an error message containing: “Registration could not be completed” to the subscriber within 1 seconds after the system check of the registration form was unsuccessful. FR1.5 The system shall send a verification email containing a verification link to the subscriber within 30 seconds after the system check of the registration form was successful. FR1.6 The system shall add the newly registered Organizer to the user base within 5 seconds after the verification link was accessed. FR2 Organizer submits a Project FR2 describes the submission of a Project by an Organizer on CrowdFundum - FR2 The system shall display a submit Project form to the Organizer accounts on the website.< - FR2.3 The system shall check for completeness the Name of the Project, 1-3 Photo’s, Keywords of the Project, Punch line, Minimum and maximum amount of people, Funding threshold, One or more reward tiers, Schedule of when what will be organized, Budget plan, 300-800 Words of additional information about the Project, Contact details within 1 secondin after an Organizer submits the submit Project form. - FR2.8 The system shall add to the homepage in the new Projects category the Project link within 30 seconds after the system made a Project webpage - FR2.9 The system shall include in the Project link for the homepage : Name of the Project, 1 Photo, Punch line within 30 seconds after the system made a Project webpage. Questions: FR 1.1 : Have I incorporated a design idea here, would " the system shall have a registration form" be a better functional requirement? F1.2 ,2.3 : Is this not singular? Would the conditions be better written for each its own separate requirement FR 1.4: Is this a design idea? Is this a correct functional requirement or have I incorporated non functional(performance) in it? Would it be better if I written it like this: FR1 The system shall display an error message when check is unsuccessful. NFR: The system will respond to unsuccesful registration form checks within 1 seconds. Same question with FR 2.8 and 2.9. FR2.3: The system shall check for "completeness", is completeness here used ambigiously? Should I rephrase it? FR1.2: I added that the system shall require a "Captcha code" is this a functional requirement or does it belong to the "security aspect" of a non functional requirement. I am eagerly waiting for your response. Thanks!

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• Working for free?

  - by Jonny

  I came across this article Work for Free that got me thinking. The goal of every employer is to gain more value from workers than the firm pays out in wages; otherwise, there is no growth, no advance, and no advantage for the employer. Conversely, the goal of every employee should be to contribute more to the firm than he or she receives in wages, and thereby provide a solid rationale for receiving raises and advancement in the firm. I don't need to tell you that the refusenik didn't last long in this job. In contrast, here is a story from last week. My phone rang. It was the employment division of a major university. The man on the phone was inquiring about the performance of a person who did some site work on Mises.org last year. I was able to tell him about a remarkable young man who swung into action during a crisis, and how he worked three 19-hour days, three days in a row, how he learned new software with diligence, how he kept his cool, how he navigated his way with grace and expertise amidst some 80 different third-party plug-ins and databases, how he saw his way around the inevitable problems, how he assumed responsibility for the results, and much more. What I didn't tell the interviewer was that this person did all this without asking for any payment. Did that fact influence my report on his performance? I'm not entirely sure, but the interviewer probably sensed in my voice my sense of awe toward what this person had done for the Mises Institute. The interviewer told me that he had written down 15 different questions to ask me but that I had answered them all already in the course of my monologue, and that he was thrilled to hear all these specifics. The person was offered the job. He had done a very wise thing; he had earned a devotee for life. The harder the economic times, the more employers need to know what they are getting when they hire someone. The job applications pour in by the buckets, all padded with degrees and made to look as impressive as possible. It's all just paper. What matters today is what a person can do for a firm. The resume becomes pro forma but not decisive under these conditions. But for a former boss or manager to rave about you to a potential employer? That's worth everything. What do you think? Has anyone here worked for free? If so, has it benefited you in any way? Why should(nt) you work for free (presuming you have the money from other means to keep you going)? Can you share your experience? Me, I am taking a year out of college and haven't gotten a degree yet so that's probably why most of my job applications are getting ignored. So im thinking about working for free for the experience?

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• Hey Retailers, Are You Ready For The Holiday Season?

  - by Jeri Kelley

  With online holiday spending reaching $35.3 billion in 2011 and American shoppers spending just under $750 on average on their holiday purchases this year, how ready is your business for the 2012 holiday season?   ?? Today’s shoppers do not take their purchases lightly.  They are more connected, interact with more resources to make decisions, diligently compare products and services, seek out the best deals, and ask for input from friends and family.   This holiday season, as consumers browse for apparel, tablets, toys, and much more, they will be bombarded with retailer communication - from emails and commercials to countless search engine results and social recommendations.  With a flurry of activity coming at consumers from every channel and competitor, your success this year will rely on communicating a consistent, personalized message no matter where your customers are shopping.  Here are a few ideas to help with your commerce strategy this holiday season: CONSISTENCY COUNTS FOR MULTICHANNEL SHOPPERS??According to a November 2011 study commissioned by Oracle, “Channel Commerce 2011: The Consumer View,” 54% of consumers in the U.S. and Canada regularly employ two or more channels before they make a purchase.  While each channel has its own unique benefit, user profile, and purpose, it’s critical that your shoppers have a consistent core experience wherever they’re looking for information or making a purchase.  Be sure consumers can consistently search and browse the same product information and receive the same promotions online, on their mobile devices, and in-store.? USE YOUR CUSTOMER’S CONTEXT TO SURFACE RELEVANT CONTENTYour Web site is likely the hub of your holiday activity.  According to a Monetate infographic, 39% of shoppers will visit your Web site directly to find out about the best holiday deals.   Use everything you know about your customers from past purchase data to browsing history to provide a relevant experience at every click, and assemble content in a context that entices shoppers to buy online, or influences an offline purchase.? TAKE ADVANTAGE OF MOBILE BEHAVIOR?Having a mobile program is no longer a choice.   Armed with smartphones and tablets, consumers now have access to more and more product information and can compare products and prices from anywhere.  In fact, approximately 52% of smartphone users will use their device to research products, redeem coupons and use apps to assist in their holiday gift purchase.  At a minimum, be sure your mobile environment has store information, consistent pricing and promotions, and simple checkout capabilities. ARM IN-STORE ASSOCIATES WITH TABLETS?According to RISNews.com, 31% of retailers plan to begin testing tablets in stores in 2012, 22% have already begun such testing and 6% had fully deployed tablets within stores.   Take advantage of this compelling sales tool to get shoppers interacting with videos, user reviews, how-to guides, side-by-side product comparisons, and specs.  Automatically trigger upsell and cross sell suggestions for store associates to recommend for each product or category, build in alerts for promotions, and allow associates to place orders and check inventory from their tablet.  ? WISDOM OF THE CROWDS IS GOOD, BUT WISDOM FROM FRIENDS IS BETTER?Shoppers who grapple with options are looking for recommendations; they’d rather get advice from friends, and they’re more likely to spend more while doing so.    In fact, according to an infographic by Mr. Youth, 66% of social media users made a purchase on Black Friday or Cyber Monday as a direct result of social media interactions with brands or family.   This holiday season, be sure you are leveraging your social channels from Facebook to Pinterest to drive consistent promotions and help your brand to become part of the conversation. So, are you ready for the holidays this year?  

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• Guest blog: A Closer Look at Oracle Price Analytics by Will Hutchinson

  - by Takin Babaei

  Overview:  Price Analytics helps companies understand how much of each sale goes into discounts, special terms, and allowances. This visibility lets sales management see the panoply of discounts and start seeing whether each discount drives desired behavior. In Price Analytics monitors parts of the quote-to-order process, tracking quotes, including the whole price waterfall and seeing which result in orders. The “price waterfall” shows all discounts between list price and “pocket price”. Pocket price is the final price the vendor puts in its pocket after all discounts are taken. The value proposition: Based on benchmarks from leading consultancies and companies I have talked to, where they have studied the effects of discounting and started enforcing what many of them call “discount discipline”, they find they can increase the pocket price by 0.8-3%. Yes, in today’s zero or negative inflation environment, one can, through better monitoring of discounts, collect what amounts to a price rise of a few percent. We are not talking about selling more product, merely about collecting a higher pocket price without decreasing quantities sold. Higher prices fall straight to the bottom line. The best reference I have ever found for understanding this phenomenon comes from an article from the September-October 1992 issue of Harvard Business Review called “Managing Price, Gaining Profit” by Michael Marn and Robert Rosiello of McKinsey & Co. They describe the outsized impact price management has on bottom line performance compared to selling more product or cutting variable or fixed costs. Price Analytics manages what Marn and Rosiello call “transaction pricing”, namely the prices of a given transaction, as opposed to what is on the price list or pricing according to the value received. They make the point that if the vendor does not manage the price waterfall, customers will, to the vendor’s detriment. It also discusses its findings that in companies it studied, there was no correlation between discount levels and any indication of customer value. I urge you to read this article. What Price Analytics does: Price analytics looks at quotes the company issues and tracks them until either the quote is accepted or rejected or it expires. There are prebuilt adapters for EBS and Siebel as well as a universal adapter. The target audience includes pricing analysts, product managers, sales managers, and VP’s of sales, marketing, finance, and sales operations. It tracks how effective discounts have been, the win rate on quotes, how well pricing policies have been followed, customer and product profitability, and customer performance against commitments. It has the concept of price waterfall, the deal lifecycle, and price segmentation built into the product. These help product and sales managers understand their pricing and its effectiveness on driving revenue and profit. They also help understand how terms are adhered to during negotiations. They also help people understand what segments exist and how well they are adhered to. To help your company increase its profits and revenues, I urge you to look at this product. If you have questions, please contact me. Will HutchinsonMaster Principal Sales Consultant – Analytics, Oracle Corp. Will Hutchinson has worked in the business intelligence and data warehousing for over 25 years. He started building data warehouses in 1986 at Metaphor, advancing to running Metaphor UK’s sales consulting area. He also worked in A.T. Kearney’s business intelligence practice for over four years, running projects and providing training to new consultants in the IT practice. He also worked at Informatica and then Siebel, before coming to Oracle with the Siebel acquisition. He became Master Principal Sales Consultant in 2009. He has worked on developing ROI and TCO models for business intelligence for over ten years. Mr. Hutchinson has a BS degree in Chemical Engineering from Princeton University and an MBA in Finance from the University of Chicago.

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