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  • Next Best Action: an emerging engagement paradigm can elevate customer experience to the next level

    - by Richard Lefebvre
    As customer interactions increase across an expanding number of communication channels, business leaders are struggling to understand and engage with each customer effectively. To address this challenge, leading organizations are adopting strategies around “next best action,” a decision-support model that systematically identifies the next best step to take in the customer conversation—whether that action is providing additional information or targeted services, presenting a unique offer, or taking no action at all... Read the complete article - by Mark A. Stevens (vice president, Insight and Customer Strategy, at Oracle) - here

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  • Location of development solutions on disk - Common or upto the individual

    - by dreza
    In our team meeting today a senior member brought up the proposal that we should be having a common location/structure for our development solutions. A couple of his points were: Making it common meant when talking about projects and emailing stuff everyone is on the same wavelength and knows where to look. If there is ever the need to hard code a location path then it will work across all developers pc's. He had a more few points to back up his suggestion but I unfortunately got distracted during the discussion and so didn't hear all of them. I have no issue with the idea and can see it's merits but I was wondering if it is common or even recommended that all developers place their code in the same folder structure. Or do developers like to have the flexibility of location solutions where-ever they want? We currently use SVN for our version control. In this case his recommendation was to place all code in: c:\Work\Development\<Customer>\<project>\Code\<solution>\ the code I guess actual path is irrelevant for this question but added for completeness.

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  • Data Virtualization: Federated and Hybrid

    - by Krishnamoorthy
    Data becomes useful when it can be leveraged at the right time. Not only enterprises application stores operate on large volume, velocity and variety of data. Mobile and social computing are in the need of operating in foresaid data. Replicating and transferring large swaths of data is one challenge faced in the field of data integration. However, smaller chunks of data aggregated from a variety of sources presents and even more interesting challenge in the industry. Over the past few decades, technology trends focused on best user experience, operating systems, high performance computing, high performance web sites, analysis of warehouse data, service oriented architecture, social computing, cloud computing, and big data. Operating on the ‘dark data’ becomes mandatory in the future technology trend, although, no solution can make dark data useful data in a single day. Useful data can be quantified by the facts of contextual, personalized and on time delivery. In most cases, data from a single source may not be complete the picture. Data has to be combined and computed from various sources, where data may be captured as hybrid data, meaning the combination of structured and unstructured data. Since related data is often found across disparate sources, effectively integrating these sources determines how useful this data ultimately becomes. Technology trends in 2013 are expected to focus on big data and private cloud. Consumers are not merely interested in where data is located or how data is retrieved and computed. Consumers are interested in how quick and how the data can be leveraged. In many cases, data virtualization is the right solution, and is expected to play a foundational role for SOA, Cloud integration, and Big Data. The Oracle Data Integration portfolio includes a data virtualization product called ODSI (Oracle Data Service Integrator). Unlike other data virtualization solutions, ODSI can perform both read and write operations on federated/hybrid data (RDBMS, Webservices,  delimited file and XML). The ODSI Engine is built on XQuery, hence ODSI user can perform computations on data either using XQuery or SQL. Built in data and query caching features, which reduces latency in repetitive calls. Rightly positioning ODSI, can results in a highly scalable model, reducing spend on additional hardware infrastructure.

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  • Why does java.util.ArrayList allow to add null?

    - by Alfredo O
    I wonder why java.util.ArrayList allows to add null. Is there any case where I would want to add null to an ArrayList? I am asking this question because in a project we had a bug where some code was adding nulls to the List and it was hard to spot where the bug was. Obviously a NullPointerException was thrown but not until another code tried to access the element. The problem was how to locate the code that added the null object. It would have been easier if the ArrayList throwed an exception in the code where the elements was being added.

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  • Automated testing tool development challenges (for embedded software)

    - by Karthi prime
    My boss want to come up with the proposal for the following tool: An IDE: Able to build, compile, debug, via JTAG programming for the micro-controller. A Test Suite, reads the code in the IDE, auto generates the test cases, and it gives the in-target unit testing results(which is done by controlling code execution in the micro-controller via IDE). A no-overhead code coverage tool which interacts with the test suite and IDE. My work is to obtain the high level architecture of this tool, so as to proceed further. My current knowledge: There are tool-chains available from the chip manufacturer for the micro-controllers which can be utilized along with an open-source IDE like Eclipse, and along with an open-source burner, a complete IDE for a micro-controller can be done. Test cases can be auto-generated by reading the source file through the process of parsing, scripting, based on keywords. Test suite must be able to command the IDE to control, through breakpoints, and read the register contents from the microcontroller - This enables the in-target unit testing. An no-overhead code coverage should be done by no-overhead code instrumentation so as to execute those in the resource constraint environment of the micro-controller. I have the following questions: Any advice on the validity of my understanding? What are the challenges I will have during the development? What are the helpful open-source tools regarding this? What is the development time for this software? Thanks

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  • design in agile process

    - by ying
    Recently I had an interview with dev team in a company. The team uses agile + TDD. The code exercise implements a video rental store which generates statement to calc total rental fee for each type of video (new release, children, etc) for a customer. The existing code use object like: Statement to generate statement and calc fee where big switch statement sits to use enum to determine how to calc rental fee customer holds a list of rentals movie base class and derived class for each type of movie (NEW, CHILDREN, ACTION, etc) The code originally doesn't compile as the owner was assumed to be hit by a bus. So here is what I did: outlined the improvement over object model to have better responsibility for each class. use strategy pattern to replace switch statement and weave them in config But the team says it's waste of time because there is no requirement for it and UAT test suite works and is the only guideline goes into architecture decision. The underlying story is just to get pricing feature out and not saying anything about how to do it. So the discussion is focused on why should time be spent on refactor the switch statement. In my understanding, agile methodology doesn't mean zero design upfront and such code smell should be avoided at the beginning. Also any unit/UAT test suite won't detect such code smell, otherwise sonar, findbugs won't exist. Here I want to ask: is there such a thing called agile design in the agile methodology? Just like agile documentation. how to define agile design upfront? how to know enough is enough? In my understanding, ballpark architecture and data contract among components should be defined before/when starting project, not the details. Am I right? anyone can explain what the team is really looking for in this kind of setup? is it design aspect or agile aspect? how to implement minimum viable product concept in the agile process in the real world project? Is it must that you feel embarrassed to be MVP?

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  • Google I/O Sandbox Case Study: Box

    Google I/O Sandbox Case Study: Box We interviewed Box at the Google I/O Sandbox on May 11, 2011. They explained to us the benefits of integrating with the Chrome OS system. Box offers cloud-based content management for businesses and they recently unveiled a streamlined content upload process on the Chrome OS. For more information about developing on Chrome, visit: code.google.com For more information on Box, visit: www.box.net From: GoogleDevelopers Views: 20 0 ratings Time: 01:47 More in Science & Technology

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  • Was I wrong about JavaScript?

    - by jboyer
    Yes, I was. Recently, I’ve taken a good hard look at JavaScript. I’ve used it before but mostly in the capacity of web design. Using JQuery to make your web page do cool stuff is different than really creating a JavaScript application using all of the language constructs. What I’m finding as I use it more is that I may have been wrong about my assumptions about it. Let me explain.   I enjoyed doing cool stuff with JQuery but the limited experience with JavaScript as a language coupled with the bad things that I heard about it led me to not have any real interest in it. However, JavaScript is ubiquitous on the web and if I want to do any web development, which I do, I need to learn it. So here I am, diving deep into the language with the help of the JavaScript Fundamentals training course at Pluralsight (great training for a low price) and the JavaScript: The Good Parts book by Douglas Crockford.   Now, there are certainly parts of JavaScript that are bad. I think these are well known by any developer that uses it. The parts that I feel are especially egregious are the following: The global object null vs. undefined truthy and falsy limited (nearly nonexistent) scoping ‘==’ and ‘===’ (I just don’t get the reason for coercion)   However, what I am finding hiding under the covers of the bad things is a good language. I am finding that I am legitimately enjoying JavaScript. This I was not expecting. I’m not going to go into a huge dissertation on what I like about it, but some things include: Object literal notation dynamic typing functional style (JavaScript: The Good Parts describes it as LISP in C clothing) JSON (better than XML) There are parts of JavaScript that seem strange to OOP developers like myself. However, just because it is different or seems strange does not mean it is bad. Some differences are quite interesting and useful.   I feel that it is important for developers to challenge their assumptions and also to be able to admit when they are wrong on a topic. Many different situations can arise that lead to this, such as choosing the wrong technology for a problem’s solution, misunderstanding the requirements, etc. I decided to challenge my assumptions about JavaScript instead of moving straight into CoffeeScript or Dart. After exploring it, I find that I am beginning to enjoy it the more I use it. As long as there are those like Crockford to help guide me in the right way to code in JavaScript, I can create elegant and efficient solutions to problems and add another ‘arrow’ to the ‘quiver’, so to speak. I do still intend to learn CoffeeScript to see what the hub-bub is about, but now I no longer have to be afraid of JavaScript as a legitimate programming language.   Has something similar ever happened to you? Tell me about it in the comments below.

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  • Is a "model" branch a common practice?

    - by dukeofgaming
    I just thought it could be a good thing to have a dedicated version control branch for all database schema changes and I wanted to know if anyone else is doing the same and what have the results been. Say that you are working with: Schema model/documentation (some file where you model the database visually to generate the schema source, say MySQL Workbench, with a .mwb file, which is binary) Schema source (a .sql file) Schema-based code generation The normal way we were working was with feature branches, so we would do changes to the model files (the database specific ones), and then have to regenerate points 2 and 3, dealing with the possible conflicts (or even code rewriting). Now say that your workflow goes the same way as the previous item numbering. With a model branch you wouldn't have to reconcile the schema model with binaries in other feature branches, or have to regenerate schema source and regenerate code (which might have human code on top of it). It makes so much sense to me it feels weird not having seen this earlier as a common practice. Edit: I'm counting on branch merges to be the assertions for the model matching the code. I use a DVCS, so I don't fear long-lived branches or scary-looking merges. I'm also doing feature branching.

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  • Could anyone suggest me some image manipulation techniques to be added to my image viewer??

    - by avi
    Hello, I'm trying to develop a small image viewer just as an exercise to sharpen my programming skills. So far , all the features that I could think of adding to it are zooming in and out, inverting the colors of the image and resizing. Could anyone suggest me a few more features?? You are also welcome to suggest anything which has not been implemented yet. I would like to take it as a learning challenge. Thanks.

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  • Parallel.For Inconsistency results

    - by ni Gue ???
    I am using VB.net to write a parallel based code. I use Parallel.For to generate pairs of 500 objects or in combination C(500,2) such as the following code; but I found that it didn't always generate all combinations which should be 124750 (shown from variable Counter). No other thread was runing when this code was run. I am using a Win-7 32 Bit desktop with Intel Core i5 CPU [email protected], 3.33 GHz and RAM 2GB. What's wrong with the code and how to solve this problem? Thank You. Dim Counter As Integer = 0 Parallel.For(0, 499, Sub(i) For j As Integer = i + 1 To 499 Counter += 1 Console.Write(i & ":" & j) Next End Sub) Console.Writeline("Iteration number: " & Counter)

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  • What are best practices for testing programs with stochastic behavior?

    - by John Doucette
    Doing R&D work, I often find myself writing programs that have some large degree of randomness in their behavior. For example, when I work in Genetic Programming, I often write programs that generate and execute arbitrary random source code. A problem with testing such code is that bugs are often intermittent and can be very hard to reproduce. This goes beyond just setting a random seed to the same value and starting execution over. For instance, code might read a message from the kernal ring buffer, and then make conditional jumps on the message contents. Naturally, the ring buffer's state will have changed when one later attempts to reproduce the issue. Even though this behavior is a feature it can trigger other code in unexpected ways, and thus often reveals bugs that unit tests (or human testers) don't find. Are there established best practices for testing systems of this sort? If so, some references would be very helpful. If not, any other suggestions are welcome!

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  • C# 5: At last, async without the pain

    - by Alex.Davies
    For me, the best feature in Visual Studio 11 is the async and await keywords that come with C# 5. I am a big fan of asynchronous programming: it frees up resources, in particular the thread that a piece of code needs to run in. That lets that thread run something else, while waiting for your long-running operation to complete. That's really important if that thread is the UI thread, or if it's holding a lock because it accesses some data structure. Before C# 5, I think I was about the only person in the world who really cared about asynchronous programming. The trouble was that you had to go to extreme lengths to make code asynchronous. I would forever be writing methods that, instead of returning a value, accepted an extra argument that is a "continuation". Then, when calling the method, I'd have to pass a lambda in to it, which contained all the stuff that needed to happen after the method finished. Here is a real snippet of code that is in .NET Demon: m_BuildControl.FilterEnabledForBuilding(     projects,     enabledProjects = m_OutOfDateProjectFinder.FilterNeedsBuilding(         enabledProjects,         newDirtyProjects =         {             // Mark any currently broken projects as dirty             newDirtyProjects.UnionWith(m_BrokenProjects);             // Copy what we found into the set of dirty things             m_DirtyProjects = newDirtyProjects;             RunSomeBuilds();         })); It's just obtuse. Who puts a lambda inside a lambda like that? Well, me obviously. But surely enabledProjects should just be the return value of FilterEnabledForBuilding? And newDirtyProjects should just be the return value of FilterNeedsBuilding? C# 5 async/await lets you write asynchronous code without it looking so stupid. Here's what I plan to change that code to, once we upgrade to VS 11: var enabledProjects = await m_BuildControl.FilterEnabledForBuilding(projects); var newDirtyProjects = await m_OutOfDateProjectFinder.FilterNeedsBuilding(enabledProjects); // Mark any currently broken projects as dirty newDirtyProjects.UnionWith(m_BrokenProjects); // Copy what we found into the set of dirty things m_DirtyProjects = newDirtyProjects; RunSomeBuilds(); Much easier to read! But how is this the same code? If we were on the UI thread, doesn't the UI thread have to block while FilterEnabledForBuilding runs? No, it doesn't, and that's the magic of the await keyword! It cuts your method up into its constituent pieces, much like I did manually with lambdas before. When you run it, only the piece up to the first await actually runs. The rest is passed to FilterEnabledForBuilding as a continuation, which will get called back whenever that method is finished. In the meantime, our thread returns, and can go back to making the UI responsive, or whatever else threads do in their spare time. This is actually a massive simplification, and if you're interested in all the gory details, and speed hacks that the await keyword actually does for you, I recommend Jon Skeet's blog posts about it.

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  • Cross-Channel Survey Report

    - by David Dorf
    The folks at Retail Touchpoints surveyed 84 retailers on the topic of cross-channel and have published the results in Completing the Cross-Channel Challenge.  Below is an overview video that summarizes the findings and cites retailer examples. One thing is clear: customers demand Commerce Anywhere, the ability to shop when, where, and the way they want.  So retailers are doing what it takes to revamp their business to meet their customers' demands.

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  • PowerShell and SMO – be careful how you iterate

    - by Fatherjack
    I’ve yet to have a totally smooth experience with PowerShell and it was late on Friday when I crashed into this problem. I haven’t investigated if this is a generally well understood circumstance and if it is then I apologise for repeating everything. Scenario: I wanted to scan a number of server for many properties, including existing logins and to identify which accounts are bestowed with sysadmin privileges. A great task to pass to PowerShell, so with a heavy heart I started up PowerShellISE and started typing. The script doesn’t come easily to me but I follow the logic of SMO and the properties and methods available with the language so it seemed something I should be able to master. Version #1 of my script. And the results it returns when executed against my home laptop server. These results looked good and for a long time I was concerned with other parts of the script, for all intents and purposes quite happy that this was an accurate assessment of the server. Let’s just review my logic for each step of the code at the top. Lines 1 to 7 just set up our variables and write out the header message Line 8 our first loop, to go through each login on the server Line 10 an inner loop that will assess each role name that each login has been assigned Line 11 a test to see if each role has the name ‘sysadmin’ Line 13 write out the login name with a bright format as it is a sysadmin login Line 17 write out the login name with no formatting It is quite possible that here someone with more PowerShell experience than me will be shouting at their screen pointing at the error I made but to me this made total sense. Until I altered the code, I altered lines 6 and 7 of code above to be: $c = $Svr.Logins.Count write-host “There are $c Logins on the server” This changed my output to look like this: This started alarm bells ringing – there are clearly not 13 logins listed So, let’s see where things are going wrong, edit the script so it looks like this. I’ve highlighted the changes to make Running this code shows me these results Our $n variable should count up by one for each login returned and We are clearly missing some logins. I referenced this list back to Management Studio for my server and see the Logins as below, where there are clearly 13 logins. We see a Login called Annette in SSMS but not in the script results so I opened that up and looked at its properties and it’s server roles in particular. The account has only public access to the server. Inspection of the other logins that the PowerShell script misses out show they too are only members of the public role. Right now I can’t work out whether there is a good reason for this and if it should be expected behaviour or not. Please spend a few minutes to leave a comment if you have an opinion or theory for this. How to get the full list of logins. Clearly I needed to get a full list of the logins so set about reviewing my code to see if there was a better way to iterate through the roles for each login. This is the code that I came up with and I think it is doing everything that I need it to. It gives me the expected results like this: So it seems that the ListMembers() method is the trouble maker in my first versions of the code. I would have expected that ListMembers should return Logins that are only members of the public role, certainly Technet makes no reference to it being left out in it’s Login.ListMembers details. Suffice to say, it’s a lesson learned and I will approach using it with caution in future circumstances.

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  • Multiple vulnerabilities in Thunderbird

    - by chandan
    CVE DescriptionCVSSv2 Base ScoreComponentProduct and Resolution CVE-2011-2372 Permissions, Privileges, and Access Controls vulnerability 3.5 Thunderbird Solaris 11 11/11 SRU 2 Solaris 10 Contact Support CVE-2011-2995 Denial Of Service (DoS) vulnerability 10.0 CVE-2011-2997 Denial Of Service (DoS) vulnerability 10.0 CVE-2011-2998 Denial Of Service (DoS) vulnerability 10.0 CVE-2011-2999 Permissions, Privileges, and Access Controls vulnerability 4.3 CVE-2011-3000 Improper Control of Generation of Code ('Code Injection') vulnerability 4.3 CVE-2011-3001 Permissions, Privileges, and Access Controls vulnerability 4.3 CVE-2011-3005 Denial Of Service (DoS) vulnerability 9.3 CVE-2011-3232 Improper Control of Generation of Code ('Code Injection') vulnerability 9.3 This notification describes vulnerabilities fixed in third-party components that are included in Sun's product distribution.Information about vulnerabilities affecting Oracle Sun products can be found on Oracle Critical Patch Updates and Security Alerts page.

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  • Offline apt-get update to age of cache

    - by James Haigh
    I have a script to quickly upgrade a Live or fresh system from cached files on a flash drive. In essence, it looks like this: # *Code to remove and symlink /var/cache/apt/ if currently empty of packages.* sudo apt-get dist-upgrade # Quick offline cached upgrade; not limited by slow WANs. echo $'\nMake sure Internet is reachable and press enter for complete online upgrade.'; read sudo apt-get update sudo apt-get dist-upgrade # Complete online upgrade. The problem is that the ‘cached upgrade’ seems to ignore the cached pkgcache.bin and srcpkgcache.bin which is where I assume apt-get update stores its changes, so the upgrade completes as if the system is up-to-date. Useless. So in that case, I need some code to apt-get update to the age of the package cache on my flash drive. This code would be placed between the 1st and 2nd lines of the code above.

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  • Wait, Chrome Dev Tools could do THAT?

    Wait, Chrome Dev Tools could do THAT? Your browser is one of the most and best instrumented development platforms -- you may just not realize it yet. In this episode we'll take a whirlwind tour of how to analyze network performance, rendering and layout pipeline, as well as detecting memory leaks in your Javascript code, and using audits and extensions to build faster and better apps! From: GoogleDevelopers Views: 207 16 ratings Time: 33:40 More in Science & Technology

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  • What is a correct/polite way to inherit from an abandoned open-source project for a new open-source project?

    - by Kabumbus
    My team just tried to contact some guys from an old open source project hosted on code.google.com. We told them that we'd like to join their project and commit to it — at least to some branch of it — but no one responded to us. We tried everyone, owners and committers; no one was in any way active, and no one replied. But we have some code to commit and we really would love to continue work on that project. So we need to create a new project. We came up with a name for it which is close to but not a duplicate of the name of the project we want to inherit from. How should we do our first commit, and what should the commit message be? Should we just copy their code to our repository with a comment like "we inherited this code, we found it here under such and such a license ... now we're upgrading it to this more/less strict license ..."? Or should we just use their code as our first commit, with updates saying "we inherited from ... we made such and such changes ..."?

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  • Google I/O 2010 - Keynote Day 2 Android Demo, pt. 4

    Google I/O 2010 - Keynote Day 2 Android Demo, pt. 4 Google I/O 2010 - Keynote Day 2 Android Demo, part 4 Video footage from Day 2 keynote at Google I/O 2010 For Google I/O session videos, presentations, developer interviews and more, go to: code.google.com/io From: GoogleDevelopers Views: 1 0 ratings Time: 10:00 More in Science & Technology

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  • Arguments for or against using Try/Catch as logical operators

    - by James P. Wright
    I just discovered some lovely code in our companies app that uses Try-Catch blocks as logical operators. Meaning, "do some code, if that throws this error, do this code, but if that throws this error do this 3rd thing instead". It uses "Finally" as the "else" statement it appears. I know that this is wrong inherently, but before I go picking a fight I was hoping for some well thought out arguments. And hey, if you have arguments FOR the use of Try-Catch in this manner, please do tell. EDIT For any who are wondering, the language is C# and the code in question is about 30+ lines and is looking for specific exceptions, it is not handling ALL exceptions.

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  • Google I/O 2010 Keynote, pt. 12

    Google I/O 2010 Keynote, pt. 12 Video footage from Day 1 keynote at Google I/O 2010 For Google I/O session videos, presentations, developer interviews and more, go to: code.google.com/io From: GoogleDevelopers Views: 1 0 ratings Time: 14:55 More in Science & Technology

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  • Writing Efficient SQL: Set-Based Speed Phreakery

    Phil Factor's SQL Speed Phreak challenge is an event where coders battle to produce the fastest code to solve a common reporting problem on large data sets. It isn't that easy on the spectators, since the programmers don't score extra points for commenting their code. Mercifully, Kathi is on hand to explain some of the TSQL coding secrets that go to producing blistering performance.

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  • Does NASA license the software that it develops?

    - by Abe
    NASA provides a visualization software called Panoply. There is a Credits and Acknowledgments page that acknowledges and lists the licenses of software dependencies, but provides no information about its own license. I have looked at other software produced by NASA, including the source code for GISS and can not find any information about a licence. The closest information that I can find is in the FAQ for the global climate model EdGCM Global that says the code is in the "public domain" is it standard practice at NASA to release code into the public domain? are there exceptions? Can I assume that Panoply is public domain and can be used without restriction other than than those imposed by licenses of software dependencies? Is the absence of specific permission to reuse the code a concern (this issue was raised in the answer to a separate question) How common is this practice across government agencies?

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