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  • All virtualhosts serving Apache default files

    - by tj111
    I'm trying to configure Apache as an in-network webserver, and am using the sites-available/sites-enabled feature as opposed to just static vhost files. I set up a couple VirtualHosts, all with a unique DocumentRoot, however request for all the VirtualHosts just serve up the "It's Working!" default file. I can't for the life of me figure out why it won't serve the content out of the correct directory. Here's the contents of the virtualhost directive files, let me know if I need to post more. default (note that apache renames this to 000-default in sites-enabled, so it's not an ordering issue) NameVirtualHost *:80 ServerName emp <VirtualHost *:80> ServerAdmin webmaster@localhost ServerName emp DocumentRoot /var/www <Directory /> Options FollowSymLinks AllowOverride None </Directory> <Directory /var/www/> Options Indexes FollowSymLinks MultiViews AllowOverride None Order allow,deny allow from all </Directory> ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/ <Directory "/usr/lib/cgi-bin"> AllowOverride None Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch Order allow,deny Allow from all </Directory> ErrorLog /var/log/apache2/error.log # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn CustomLog /var/log/apache2/access.log combined Alias /doc/ "/usr/share/doc/" <Directory "/usr/share/doc/"> Options Indexes MultiViews FollowSymLinks AllowOverride None Order deny,allow Deny from all Allow from 127.0.0.0/255.0.0.0 ::1/128 </Directory> </VirtualHost> billmed <VirtualHost *:80> ServerName billmed.emp ServerRoot /home/empression/Projects/billmed/web/httpdocs <Directory "/home/empression/Projects/billmed/web/httpdocs"> Order Allow,Deny Allow from All </Directory> </VirtualHost> Note that I have DNS zones for both emp and billmed.emp, as well as entries in /etc/hosts. My ultimate goal is to set up this machine as an in-house webserver with a custom tld (emp), but progress has been pretty slow.

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  • heavy load on mysql

    - by payal
    i have dedicated server with very good configuation like 16 gb ram etc but i am facing heavy load from mysql however only one database is running and 5-10 pages are only running. However whm load is always less than one but when i click on whm load it shows 20% of cpu usage by mysql and after some time it starts saying can not connect to mysql . mysql server has gone away 1691 (Trace) (Kill) mysql 0 19.2 2.7 /usr/sbin/mysqld --basedir=/ --datadir=/var/lib/mysql --user=mysql --log- error=/var/lib/mysql/server.xyz.com.err --pid-file=/var/lib/mysql/server.xyz.com.pid i have tested static pages they are coming blezing fast but all dynamic pages which are using mysql is coming damn slow it takes years to open.. ihave checked log error file it says nothing.i have increased maximum connnection also to 1000 but still same problem is there .if i disconnect that one databasejust by changing the name of database i can see withing half hour the load of server and mysql goes down to negliglble .i have tested everything and if there are some query which can cause heavy load to server can you please list which type of query can cause heavy load on server then also for 5-10 pages it will never cause that much heavy load. i have seen server with 500 websites but was working just fine.

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  • heavy load on mysql

    - by payal
    i have dedicated server with very good configuation like 16 gb ram etc but i am facing heavy load from mysql i am running a music wesbite however only one database is running and 5-10 pages are only running.when i click on whm show processlist it shows only 2-3 processes However whm load is always less than one but when i click on whm load it shows 20% of cpu usage by mysql and after some time it starts saying can not connect to mysql . mysql server has gone away 1691 (Trace) (Kill) mysql 0 19.2 2.7 /usr/sbin/mysqld --basedir=/ --datadir=/var/lib/mysql --user=mysql --log- error=/var/lib/mysql/server.xyz.com.err --pid-file=/var/lib/mysql/server.xyz.com.pid i have tested static pages they are coming blezing fast but all dynamic pages which are using mysql is coming damn slow it takes years to open.. my.conf file is [mysqld] key_buffer = 1536M max_allowed_packet = 1M max_connections = 250 max_user_connections = 15 wait_timeout=40 connect_timeout=10 table_cache = 512 sort_buffer_size = 2M read_buffer_size = 2M read_rnd_buffer_size = 8M myisam_sort_buffer_size = 64M thread_cache_size = 8 query_cache_size = 32M server-id = 14 old-passwords = 1 [mysqldump] quick max_allowed_packet = 16M [mysql] no-auto-rehash [myisamchk] key_buffer = 256M sort_buffer_size = 256M read_buffer = 2M write_buffer = 2M [mysqlhotcopy] interactive-timeout ihave checked log error file it says nothing.i have increased maximum connnection also to 1000 but still same problem is there .if i disconnect that one databasejust by changing the name of database i can see withing half hour the load of server and mysql goes down to negliglble .i have tested everything and if there are some query which can cause heavy load to server can you please list which type of query can cause heavy load on server then also for 5-10 pages it will never cause that much heavy load. i have seen server with 500 websites but was working just fine.

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  • dns in a small network with router and AD domain

    - by Felix
    I have a small office network with router (running OpenWRT), Windows Domain Controller (used to be 2008R2; I just backed it up and upgraded to 2012), about a dozen AD clients (3 server and windows workstation) and several non-AD clients (network printer, PBX). The problem is that the clients can't access servers by name (only by IP). I tried all kind of permutations. Right now domain controller runs DNS server for all desktops; but unless I put an entry in hosts file - I can only get by IP. I have router as DHCP server (since not all devices are on AD); and except for Domain Controller all IP addresses, including "static", are assigned by the router. Most frustrating, some servers sometimes just work! for example, I can often get to the Linux box by name (it is part of Domain using Beyond Trust Integration Services); but I can never get to SQL Server box. Seems like non-domain devices see more names than domain members... This network should be fairly typical; but I couldn't get any guidance about how to set up DNS/DHCP service to make all nodes happy. The closest is this question, but still it's different! Thanks

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  • maximum number of connections Squid

    - by Isaac
    I have a Squid proxy server that controls all internet traffic for my network. I need a way to stop users from downloading big files (say 50MB) in my network. I banned some famous ports (e.g. torrent) but some downloads are possible by HTTP port. Obviously I cannot ban port 80! A simple solution is limiting maxmimum number of the simultaneous connections for each IP (e.g. 3 connections). It's possible in Squid with this config: acl ACCOUNTSDEPT 192.168.5.0/24 acl limitusercon maxconn 3 http_access deny ACCOUNTSDEPT limitusercon But this solution has really bad impact in web browsing, because any smart browser get different parts of a website by several connections simultaneously to speedup web browsing. But if we have a maximum number of connections, the browsers will fail to get some parts and the website will be shown partially and some parts/images/frames will not be shown. So, can we limit maximum number of persist connections? I think this policy will works: Specify Maximum number of connections that is alive for 10 seconds But Number of simultaneous connections for every IP is unlimited But how can we implement this policy when Squid? With which config? UPDATE: artifex and Tom Newton offered using a bandwidth-limiting approach to fight against downloaders. But bandwidth-limiting in Squid has a shortcoming: It's static and cannot dynamically change. So a person has a limited bandwidth not matter how many people are using internet (maybe nobody!) Also, this solution cannot help to stop people from downloading. They still can download but in a lower speed. But if we find a way to terminate persist connections (or any connection that is alive more than a specific time), downloading big files will be almost impossible (always there is some way!)

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  • What performance degradation to expect with Nginx over raw Gunicorn+Gevent?

    - by bouke
    I'm trying to get a very high performing webserver setup for handling long-polling, websockets etc. I have a VM running (Rackspace) with 1GB RAM / 4 cores. I've setup a very simple gunicorn 'hello world' application with (async) gevent workers. In front of gunicorn, I put Nginx with a simple proxy to Gunicorn. Using ab, Gunicorn spits out 7700 requests/sec, where Nginx only does a 5000 request/sec. Is such a performance degradation expected? Hello world: #!/usr/bin/env python def application(environ, start_response): start_response("200 OK", [("Content-type", "text/plain")]) return [ "Hello World!" ] Gunicorn: gunicorn -w8 -k gevent --keep-alive 60 application:application Nginx (stripped): user www-data; worker_processes 4; pid /var/run/nginx.pid; events { worker_connections 768; } http { sendfile on; tcp_nopush on; tcp_nodelay on; keepalive_timeout 65; types_hash_max_size 2048; upstream app_server { server 127.0.0.1:8000 fail_timeout=0; } server { listen 8080 default; keepalive_timeout 5; root /home/app/app/static; location / { proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header Host $http_host; proxy_redirect off; proxy_pass http://app_server; } } } Benchmark: (results: nginx TCP, nginx UNIX, gunicorn) ab -c 32 -n 12000 -k http://localhost:[8000|8080]/ Running gunicorn over a unix socket gives somewhat higher throughput (5500 r/s), but it still does't match raw gunicorn's performance.

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  • Server 2003 PDC DNS not working..Failover server is...

    - by Seth
    In the midst of trying to utilize proc power, i create a fault tolerant DNS server a while ago. Since, Ive been trying to add another controller for exchange. So I thought I would revert back to a single primary DNS for the meantime and now Im balancing on a thread. The server i thought I uninstalled DNS, is still acting as DNS. And now the PDC does not resolve. Can anybody walk me through, Im overwhelmed and cant think straight... Im afraid if anyone restarts their machine they wont have internet. Update Ok so from the beginning. I was configuring Exchange on a new server 2008. How it happened I dont know, but it started to not resolve DNS. (exclamation mark on NIC) even though everything was static. So ultimately I decided to remove the server from the problem, because I noticed DNS was in disarray if I used the DNS IP of the first server. This is when I tested with nslookup on each DNS server. I had uninstalled DNS from the second server, but nslookup was still resolving with that IPaddress, which has me all wound up cause I dont understand. So, since the first DNS server isn't resolving, Im assuming if the second one isnt configured right I'll loose internet. Im just confused and dont know where to start troubleshooting...

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  • how to setup a bridge with 2 NICs and few virtual machines

    - by Bond
    Here is my situation. I have a server with 2 NICs. I have installed virtual box and I have created a few Guest Operating Systems on it. I want these Virtual Machines to be using a bridge.NIC2 would be used to setup this bridge and NIC1 would be connected to corporate network.I am not clear with how should I go on doing this. /etc/network/interfaces is the file which I am trying to modify etc. My approach is following 1) Define a configuration file /etc/network/interfaces 2) Create IPTABLES as how NIC1 will forward the packets to Bridge on NIC2 Now comes the problem I do not understand what is the meaning of following lines in the configuration file auto lo iface lo inet loopback # The primary network interface auto eth2 iface eth2 inet manual auto br0 iface br0 inet static address 192.168.1.14 netmask 255.255.255.0 network 192.168.1.0 broadcast 192.168.1.255 gateway 192.168.1.10 # dns-* options are implemented by the resolvconf package, if installed dns-nameservers 192.168.13.2 dns-search myserver.net bridge_ports eth2 bridge_fd 9 bridge_hello 2 bridge_maxage 12 bridge_stp off So any pointers to what should be the entries of /etc/network/interfaces file. So that I understand which parameter is to be used when and where that would help me.

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  • limiting connections from tomcat to IIS - proxy? iptables?

    - by Chris Phillips
    Howdy, I've webapp on tomcat6 which is connecting to an M$ PlayReady DRM instance on IIS6.0 The performance is seen to be best when we bench mark (using ab) the DRM service with 25 concurrent connections, which gives about 250 requests per second, which is ace. higher concurrent connections results in TCP/IP timeouts and other lower level mess. But there is no way to control how the tomcat app connects to the service - it's not internally managing a pool of connections etc, they are all isolated http connections to the server. Ideally I'd like a situation where we can have 25 http 1.1 connections being kept alive permanently from tomcat and requesting the licenses through this static pool of connections, which I think would the best performance. But this is not in the code, so was looking for a way to possibly simulate this at the Linux level. I was possibly thinking that iptables connlimit might be able to gracefully handle these connections, but whilst it could limit, it'd probably still annoy the app. What about a proxy? nginx (or possibly squid) seems potentially appealing to run on the tomcat server and hit on localhost as we might want to add additional DRM servers to use under load balance anyway. Could this take 100 incoming connections from tomcat, accept them all and proxy over the the IIS server in a more respectful manner? Any other angles? EDIT - looking over mod_proxy for apache, which we are already using for conventional use on an apache instance in front of this tomcat instance, might be ideal. I can set a max value on the proxy_pass to only allow 25 connections, and keep them alive permanently. Is that my answer? Many thanks, Chris

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  • Procurve Primary VLAN

    - by fukawi2
    I'm trying to depreciate usage of VLAN 1 on my ProCurve switches; 1 is unused. I understand that VLAN 1 must exist, but I want to remove it from all ports, especially trunks between switches. The problem I have is that stacking does not seem to work without VLAN 1. I have changed the primary VLAN and management VLAN on all the switches: (config)# primary-vlan 42 (config)# management-vlan 42 (config)# no vlan 1 untagged 25 Port 25 is the link between the 2 switches I'm testing with; the stack master and a member switch; I only want tagged traffic between the switches, no untagged frames. show stacking on the master shows all members as "UP" but I can not telnet any of them: Telnet failed: Connection timed out. All switches have manually assigned (static) IP addresses on VLAN 42, and all exist in the same /25 subnet, as does my desktop. I can telnet the switches directly from my desktop to the individual switch IP addresses, just not from the master switch. Do I need to reboot the switches to have the primary-vlan change take effect? Or is there something else I'm missing?

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  • Is it possible to change an "Unidentified Network" into a "Home" or "Work" network on Windows 7

    - by Rhys
    I have a problem with Windows 7 RC (7100). I frequently use a crossover network cable on WinXP with static IP addresses to connect to various industrial devices (e.g. robots, pumps, valves or even other Windows PCs) that have Ethernet network ports. When I do this on Windows 7, the network connection is classed as an "Unidentified Network" in Networks and Sharing Center and the public firewall profile is enforced by Windows. I do not want to change the public profile and would prefer to use the Home or Work profile instead. For other networks like Home and Work I'm able to click on them and change the classification. This is not available for unidentified networks. My questions are these:- Is there a way to manual override the "Unidentified Network" classification? What tests are performed on the network that fail, therefore classifying it as an "Unidentified Network" By googling (hitting mainly vista issues) it seems that you need to ensure that the default gateway is not 0.0.0.0. I've done this. I've also tried to remove IPv6 but this does not seem possible on Windows 7.

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  • Varnish, Nginx, Apache, APC, Meteor, Cpanel & Wordpress On A Single Server, Any Good?

    - by Aahan
    Yes, I have read many close questions, but I needed a specific answer and hence this question. First, these are my new server specifications: Linux Server (CentOS), Intel Xeon 3470 Quad Core (2.93GHz x 4) processor, 4 GB DDR3 Memory, 1TB Hard Disk Space, 10 TB Bandwidth and 9 Dedicated IPs. AIM: To speed up my wordpress blog + Increase server's capacity to handle heavy load PLAN: This is how I am planning to setup my server - - VARNISH (in the front, to cache server responses) NGINX (to effectively handle static content & overcome the C10k problem) APACHE (behind Nginx, to effectively deliver dynamic content) APC (PHP page, database & object caching) CPANEL (which requires Apache, and I require it) WORDPRESS W3 TOTAL CACHE (caching plugin for Wordpress). So , will the setup work? Have anyone tried it? Please shower your thoughts and knowledge. NOTE: I can't do without Apache because I am used to that .htaccess & Cpanel stuff. So, it's not any option. All others are options. Please try to help. I hope I am clear in what I wanted to ask.

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  • DD-WRT Acces Point as a Router

    - by Dzh
    Following suggestion to this question asked on Network Engineering, I am asking the question here. this is an extension to my previous question (I think it was deleted), where I was claiming that DDWRT was disabling it's DHCP server once connected to the network. I was wrong, as it now seems that it is bridging itself with another parallel connected wireless router. I have two Draytek 2820 and one Netgear WG602v3 with latest DDWRT. Lets call one wired-Draytek and it has wireless disabled. The other one, let's call it wireless-Draytek, is connected to wired-Draytek and has wireless with MAC filtering enabled. Once I connect Netgear to the wired-Draytek, the client that connects to Netgear, will be assigned with IP address from the wireless-Draytek. If the MAC address is not on the wireles-Draytek, the client is unable to obtain IP address and has no connectivity at all, even with manually assigned static IP configuration. To illustrate further, this is how network is set up: wired-Draytek ---------- wireless-Draytek \_________ Netgear What I wish to have, is that Netgear issues IP addresses from it's own IP pool and ignores the MAC filtering rules from wireless-Draytek. This is kind of puzzling how this they are bridging (if they are) themselves automatically. Thanks. UPDATE: It's not a home network. I gave you a bit simplified set-up. If there is a better site on Stack Exchange to ask this, please let me know. The Drayteks are running stock firmware, it's only Netgear that I've flashed to get more stability. In addition to these routers, I have also three 3COM Baseline switch 2824, and another Draytek router with Prosafe FS752TP PoE switch dedicated for VoIP phones. Wired-Draytek has IP 10.0.0.1, DHCP disabled as there is AD DC which is issuing IP addresses. Wireless-Draytek has IP 1.1.1.1 and DHCP enabled. Netgear has default - 192.168.1.1. As per suggestion, the specific question is - how do I isolate these two wireless routers?

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  • Set up multiple websites on a local web server

    - by mickburkejnr
    I have spent the last few days setting up a CentOS 6 server on my local network so that I can host multiple projects that I'm currently working on. Everything has been set up so that I access the server by typing 192.168.1.10 and the Apache test page comes up. What I'm aiming to do is to access different projects by typing in 192.168.1.10/project, and then view the project as if it was on it's own standalone server. I have thought about just sticking these sites inside folders on the server then accessing them that way, but a lot of my projects use CakePHP so this isn't feasible. So what I need to do is create VirtualHosts in Apache to allow me to do this, but without using a domain name. I want to stick to using the IP address of the machine (which is static). Any ideas? EDIT I've followed Peter's suggestion, but now I have a new problem. In the httpd.conf file I have entered the following information: NameVirtualHost *:80 <VirtualHost *:80> ServerAdmin [email protected] DocumentRoot /www/html/project1 ServerName local.project1.com ErrorLog logs/local.project1.com-error_log CustomLog logs/local.project1.com-access_log common </VirtualHost> And now Apache is saying: Starting httpd: Warning: DocumentRoot [/www/html/project1] does not exist When it clearly does exist. I've disabled SELinux and I can confirm this isn't turned on. I've also checked the ownership of the folder, and its owned by root. I can also save files to these folders using a guest FTP account (which isn't associated to root), so the folders are being listed and can be written to. But when I try the folder in a web browser it doesn't seem to work either. I've also done a reboot of the server and the problem persists. What should I change in order to resolve this?

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  • Where is '/host' declared for mount in Wubi (Ubuntu 9.10)?

    - by Pedro
    I'm using Wubi (ubuntu 9.10), and I couldn't find where '/host' mountpoint is declared for mounting. There's no entry in fstab, but it's listed in /proc/mount and mounted at boot time. Any ideas? pedroel@ubuntu:~$ cat /proc/mounts rootfs / rootfs rw 0 0 none /sys sysfs rw,nosuid,nodev,noexec,relatime 0 0 none /proc proc rw,nosuid,nodev,noexec,relatime 0 0 udev /dev tmpfs rw,relatime,mode=755 0 0 /dev/sda1 /host fuseblk rw,nosuid,nodev,relatime,user_id=0,group_id=0,allow_other,blksize=4096 0 0 /dev/loop0 / ext4 rw,relatime,errors=remount-ro,barrier=1,data=ordered 0 0 none /sys/kernel/security securityfs rw,relatime 0 0 none /sys/fs/fuse/connections fusectl rw,relatime 0 0 none /sys/kernel/debug debugfs rw,relatime 0 0 none /dev/pts devpts rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000 0 0 none /dev/shm tmpfs rw,nosuid,nodev,relatime 0 0 none /var/run tmpfs rw,nosuid,relatime,mode=755 0 0 none /var/lock tmpfs rw,nosuid,nodev,noexec,relatime 0 0 none /lib/init/rw tmpfs rw,nosuid,relatime,mode=755 0 0 /dev/loop1 /home/pedroel/Downloads ext4 rw,relatime,errors=remount-ro,barrier=1,data=ordered 0 0 binfmt_misc /proc/sys/fs/binfmt_misc binfmt_misc rw,nosuid,nodev,noexec,relatime 0 0 gvfs-fuse-daemon /home/pedroel/.gvfs fuse.gvfs-fuse-daemon rw,nosuid,nodev,relatime,user_id=1000,group_id=1000 0 0 /dev/mapper/isw_efhafcifi_RAID_Volume01 /media/RAID_D fuseblk rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 0 0 pedroel@ubuntu:~$ cat /etc/fstab # /etc/fstab: static file system information. # # Use 'blkid -o value -s UUID' to print the universally unique identifier # for a device; this may be used with UUID= as a more robust way to name # devices that works even if disks are added and removed. See fstab(5). # # proc /proc proc defaults 0 0 /host/ubuntu/disks/root.disk / ext4 loop,errors=remount-ro 0 1 /host/ubuntu/disks/pedro.disk /home/pedroel/Downloads ext4 loop,errors=remount-ro 0 1 /host/ubuntu/disks/swap.disk none swap loop,sw 0 0 /dev/fd0 /media/floppy0 auto rw,user,noauto,exec,utf8 0 0 Thanks in advance, Pedro

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  • mod_rpaf problems with Nginx front, Apache back-end after Ubuntu upgrade

    - by Kenn
    I'm running an Nginx front-end for static files, and proxying to an Apache backend for PHP and Passenger, using Apache's mod_rpaf to set the correct remote IP address on the backend. Everything worked fine until I upgraded to Ubuntu 12.04 (Precise). Now Apache reports all connections coming from 127.0.0.1. Here's the relevant configuration. Nothing here changed with the upgrade. Nginx: proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; mod_rpaf: <IfModule mod_rpaf.c> RPAFenable On RPAFsethostname On RPAFproxy_ips 127.0.0.1 ::1 RPAFheader X-Forwarded-For </IfModule> I'm using %{X-Forwarded-For}i in my Apache LogFormat directive and the access logs are showing the correct remote address, so I know Nginx is passing the address along properly. In a phpinfo() test, HTTP_X_FORWARDED_FOR is showing the correct remote address, but REMOTE_ADDR is 127.0.0.1. This is reflected in PHP applications as well, such as WordPress comments. I've tried switching Nginx and mod_rpaf to X-Real-IP with no effect. Did something change that I missed? Relevant version info, everything installed from the Ubuntu repository: Nginx 1.1.19 Apache 2.2.22 mod_rpaf 0.6

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  • Arch Linux: eth0 no carrier - network fails at boot

    - by user905686
    The problem My computer is connected to a network where dhcp is required. So my network configuration in /etc/rc.conf looks like interface=eth0 address= netmask= broadcast= gateway= My deamons are DAEMONS=(!hwclock syslog-ng network netfs crond ntpd) With this configuration, Arch hangs at boot a long time at "Network" (Still it says "[done]", but after boot I have no connection). I found out two workaround: Workaround 1 remove network from deamons run mii-tool --reset eth0 and dhcpcd eth0 after boot (somehow it does not work when placing these commands in /etc/rc.local. Then dhcp work very quickly (because of the reset!). Before executing the first command, ip link show eth0 has "NO CARRIER" in output. Afterwards, it doesn´t. (Also, mii-tool first shows "no link", afterwards eth0: 10 Mbit, half duplex, link ok. Workaround 2 Change network configuration to interface=eth0 address=x.y.z.21 netmask=255.255.255.0 broadcast=xxx.y.z.255 gateway=x.y.z.254 whereas x, y, z build the specific adresses of the network (Though dhcp is used, I get a static ip). Add the commands mii-tool --reset eth0 and dhcpcd eth0 to /etc/rc.local Now network starts quickly at boot (though I don´t know if successfully), the commands in /etc/rc.local are executed and the connection is fine after login. What to do? So the problem seems to be that dhcpcd stucks at "wating for carrier" or sth. I do not like the workaround, because some deamons need network (though they seem to start). What can I do to have eth0 ready for dhcp at boot? Or is there another problem?

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  • Website hosting from home - IIS6

    - by Paul
    I'm wanting to host a few websites from home, primarily because I'm using some BETA Microsoft software (.NET 4 and EF) and don't want to install it on my production server which is hosted at eukhost.com. Basically, I'm completely new to this sort of thing. So far, here is what I've done: Registered the domain name at namecheap.com (let's call it mydomain.com) Gone to "Nameserver Registration" in the panel and entered my IP address for the NS1 and NS2 records (let's say the IP is 0.0.0.0). Gone to "Domain Name Server Setup" and entered ns1.mydomain.com & ns2.mydomain.com Forwarded requests from port 80 to my internal IP (let's say 192.168.1.254) Created the website in IIS (I'm just testing with a single website so far, so have not created any host header values) Now, if I type in the IP address (http://0.0.0.0) I get the site as expected. However, if I enter http://www.mydomain.com I get an error saying "DNS Error - Cannot find server". I'm aware that there is a service from DynDNS that will automatically change the IP if I have a dynamic address, however my IP has remained static since I installed the ISP (since October) so I don't need this. Is there any way that I can get the DNS to work just by configuring IIS or something in Windows? I don't really want to have to pay for any 3rd party service. Thanks,

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  • Is this "cache administrator" error my server's problem?

    - by Eoin
    Hey, I have a CentOS VPS running Apache with a phpBB installation. One specific user has received errors when posting a message or logging in to the forum. The following issue has arisen in parallel to installing nginx, which serves only the static files of my site. Not sure if this is only coincidence. Furthermore, my setup uses redirects (in some cases, double-redirects) to point the user to a different virtual folder. So, the forum is seen to be at /translation/ but the actual files are found in /phpbb/. I'm at a loss as to what may be the underlying issue. My server? The person's ISP? She has tested both at home and at work, with similar issues. While trying to process the request: GET /phpbb/index.php?sid=f62c927e7eb8f1d60a92dcc6fd918112 HTTP/1.1 Host: www.irishgaelictranslator.com User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-za Accept-Encoding: gzip,deflate Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7 Keep-Alive: 115 Connection: keep-alive Referer: http://www.irishgaelictranslator.com/phpbb/ucp.php?mode=login Cookie: phpbb3_cipi4_u=96645; phpbb3_cipi4_k=; phpbb3_cipi4_sid=f62c927e7eb8f1d60a92dcc6fd918112; __utma=153470688.1232378553.1294664234.1294664234.1294664234.1; __utmb=153470688.9.10.1294664234; __utmc=153470688; __utmz=153470688.1294664235.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); style_cookie=null The following error was encountered: Invalid Response The HTTP Response message received from the contacted server could not be understood or was otherwise malformed. Please contact the site operator. Your cache administrator may be able to provide you with more details about the exact nature of the problem if needed.

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  • Wake on Lan Remote not waking PC while the PC does receive the packet.

    - by Nycrea
    Over the last couple of weeks, I have been trying to set up WOL from a remote location. When I use my laptop to wake the machine locally, it works just fine. (for some reason, when I try to wake from my phone with an app called "WOL wake on lan" it does not work locally either, but I'll get to that later) Anyway, when the machine is turned on, and I let it 'listen' for incoming magic packets (with a program called "WOL magic packet sender") on my specified port, it does receive them, though when turned off, the machine does not wake. When sending from phone, either locally or via 3G remotely, it does receive but does not wake as well. Because the machine does receive them when turned on and listening, but does not wake when turned off, I am convinced the cause of the problem is my receiving PC, rather than the router or the sender. Some extra info: The receiving machine is a PC running Windows 7 64bit. My router is the Netgear JWNR2000v2. I have the port I use forwarded to my PC's static IP in the router. If anyone could help, or just share your own story with the same problem, maybe we can work this out. Thanks a lot in advance.

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  • Where is '/host' declared for mount in Wubi (Ubuntu 9.10)?

    - by Pedro
    Hi! I'm using Wubi (ubuntu 9.10), and I couldn't find where '/host' mountpoint is declared for mounting. There's no entry in fstab, but it's listed in /proc/mount and mounted at boot time. Any ideas? pedroel@ubuntu:~$ cat /proc/mounts rootfs / rootfs rw 0 0 none /sys sysfs rw,nosuid,nodev,noexec,relatime 0 0 none /proc proc rw,nosuid,nodev,noexec,relatime 0 0 udev /dev tmpfs rw,relatime,mode=755 0 0 /dev/sda1 /host fuseblk rw,nosuid,nodev,relatime,user_id=0,group_id=0,allow_other,blksize=4096 0 0 /dev/loop0 / ext4 rw,relatime,errors=remount-ro,barrier=1,data=ordered 0 0 none /sys/kernel/security securityfs rw,relatime 0 0 none /sys/fs/fuse/connections fusectl rw,relatime 0 0 none /sys/kernel/debug debugfs rw,relatime 0 0 none /dev/pts devpts rw,nosuid,noexec,relatime,gid=5,mode=620,ptmxmode=000 0 0 none /dev/shm tmpfs rw,nosuid,nodev,relatime 0 0 none /var/run tmpfs rw,nosuid,relatime,mode=755 0 0 none /var/lock tmpfs rw,nosuid,nodev,noexec,relatime 0 0 none /lib/init/rw tmpfs rw,nosuid,relatime,mode=755 0 0 /dev/loop1 /home/pedroel/Downloads ext4 rw,relatime,errors=remount-ro,barrier=1,data=ordered 0 0 binfmt_misc /proc/sys/fs/binfmt_misc binfmt_misc rw,nosuid,nodev,noexec,relatime 0 0 gvfs-fuse-daemon /home/pedroel/.gvfs fuse.gvfs-fuse-daemon rw,nosuid,nodev,relatime,user_id=1000,group_id=1000 0 0 /dev/mapper/isw_efhafcifi_RAID_Volume01 /media/RAID_D fuseblk rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 0 0 pedroel@ubuntu:~$ cat /etc/fstab # /etc/fstab: static file system information. # # Use 'blkid -o value -s UUID' to print the universally unique identifier # for a device; this may be used with UUID= as a more robust way to name # devices that works even if disks are added and removed. See fstab(5). # # proc /proc proc defaults 0 0 /host/ubuntu/disks/root.disk / ext4 loop,errors=remount-ro 0 1 /host/ubuntu/disks/pedro.disk /home/pedroel/Downloads ext4 loop,errors=remount-ro 0 1 /host/ubuntu/disks/swap.disk none swap loop,sw 0 0 /dev/fd0 /media/floppy0 auto rw,user,noauto,exec,utf8 0 0 Thanks in advance, Pedro

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  • Issues with Apache redirect to www-prefixed URL

    - by lamp_scaler
    I have a website with domain mysite.com. I would like to have it so that if a user types in "mysite.com" it will redirect to "www.mysite.com". Additionally, "mysite.com/subdir" will also redirect to "www.mysite.com/subdir". I've looked and made changes with vhosts and also rewrites, but it's not working for the "mysite.com/subdir"-"www.mysite.com/subdir" case. Every time I type in "mysite.com/subdir", it will redirect to "www.mysite.com". Only "www.mysite.com/subdir" works. Not sure how to troubleshoot this. I turned on rewrite logs and didn't see anything obvious, yet. This is my config files so far. Please let me know what I'm missing. Thanks! FYI: I'm using CentOS 5.4, nginx 1.2.0 on top of Apache 2.2.3. The site itself is built with CodeIgniter framework. http.conf: ServerTokens Prod ServerRoot "/etc/httpd" PidFile run/httpd.pid Timeout 120 KeepAlive Off MaxKeepAliveRequests 100 KeepAliveTimeout 15 <IfModule prefork.c> StartServers 8 MinSpareServers 5 MaxSpareServers 10 ServerLimit 256 MaxClients 60 MaxRequestsPerChild 10000 #StartServers 8 #MinSpareServers 5 #MaxSpareServers 20 #ServerLimit 256 #MaxClients 256 #MaxRequestsPerChild 4000 </IfModule> <IfModule worker.c> StartServers 2 MaxClients 150 MinSpareThreads 25 MaxSpareThreads 75 ThreadsPerChild 25 MaxRequestsPerChild 0 </IfModule> Listen 69 LoadModule auth_basic_module modules/mod_auth_basic.so LoadModule auth_digest_module modules/mod_auth_digest.so LoadModule authn_file_module modules/mod_authn_file.so LoadModule authn_alias_module modules/mod_authn_alias.so LoadModule authn_anon_module modules/mod_authn_anon.so LoadModule authn_dbm_module modules/mod_authn_dbm.so LoadModule authn_default_module modules/mod_authn_default.so LoadModule authz_host_module modules/mod_authz_host.so LoadModule authz_user_module modules/mod_authz_user.so LoadModule authz_owner_module modules/mod_authz_owner.so LoadModule authz_groupfile_module modules/mod_authz_groupfile.so LoadModule authz_dbm_module modules/mod_authz_dbm.so LoadModule authz_default_module modules/mod_authz_default.so LoadModule ldap_module modules/mod_ldap.so LoadModule authnz_ldap_module modules/mod_authnz_ldap.so LoadModule log_config_module modules/mod_log_config.so LoadModule logio_module modules/mod_logio.so LoadModule env_module modules/mod_env.so LoadModule ext_filter_module modules/mod_ext_filter.so LoadModule mime_magic_module modules/mod_mime_magic.so LoadModule expires_module modules/mod_expires.so LoadModule deflate_module modules/mod_deflate.so LoadModule headers_module modules/mod_headers.so LoadModule usertrack_module modules/mod_usertrack.so LoadModule setenvif_module modules/mod_setenvif.so LoadModule mime_module modules/mod_mime.so LoadModule dav_module modules/mod_dav.so LoadModule autoindex_module modules/mod_autoindex.so LoadModule dav_fs_module modules/mod_dav_fs.so LoadModule vhost_alias_module modules/mod_vhost_alias.so LoadModule negotiation_module modules/mod_negotiation.so LoadModule dir_module modules/mod_dir.so LoadModule actions_module modules/mod_actions.so LoadModule speling_module modules/mod_speling.so LoadModule alias_module modules/mod_alias.so LoadModule rewrite_module modules/mod_rewrite.so LoadModule proxy_module modules/mod_proxy.so LoadModule proxy_balancer_module modules/mod_proxy_balancer.so LoadModule proxy_ftp_module modules/mod_proxy_ftp.so LoadModule proxy_http_module modules/mod_proxy_http.so LoadModule proxy_connect_module modules/mod_proxy_connect.so LoadModule cache_module modules/mod_cache.so LoadModule suexec_module modules/mod_suexec.so LoadModule disk_cache_module modules/mod_disk_cache.so LoadModule file_cache_module modules/mod_file_cache.so LoadModule mem_cache_module modules/mod_mem_cache.so LoadModule cgi_module modules/mod_cgi.so LoadModule version_module modules/mod_version.so #rpaf settings LoadModule rpaf_module modules/mod_rpaf-2.0.so RPAFenable On RPAFproxy_ips 127.0.0.1 RPAFsethostname On # The header where the real client IP address is stored. RPAFheader X-Forwarded-For Include conf.d/*.conf User apache Group apache ServerAdmin root@localhost ServerName www.mysite.com:80 UseCanonicalName Off DocumentRoot "/var/www/html" <Directory /> Options FollowSymLinks AllowOverride All </Directory> <Directory "/var/www/html"> Options Indexes FollowSymLinks AllowOverride All Order allow,deny Allow from all </Directory> <IfModule mod_userdir.c> UserDir disable </IfModule> DirectoryIndex index.html index.html.var AccessFileName .htaccess <Files ~ "^\.ht"> Order allow,deny Deny from all </Files> <DirectoryMatch "^/.*/\.svn/"> Order deny,allow Deny from all </DirectoryMatch> TypesConfig /etc/mime.types DefaultType text/plain <IfModule mod_mime_magic.c> MIMEMagicFile conf/magic </IfModule> HostnameLookups Off ErrorLog logs/error_log LogLevel warn LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined LogFormat "%h %l %u %t \"%r\" %>s %b" common LogFormat "%{Referer}i -> %U" referer LogFormat "%{User-agent}i" agent CustomLog logs/access_log combined ServerSignature Off Alias /icons/ "/var/www/icons/" <Directory "/var/www/icons"> Options Indexes MultiViews AllowOverride None Order allow,deny Allow from all </Directory> <IfModule mod_dav_fs.c> DAVLockDB /var/lib/dav/lockdb </IfModule> ScriptAlias /cgi-bin/ "/var/www/cgi-bin/" <Directory "/var/www/cgi-bin"> AllowOverride None Options None Order allow,deny Allow from all </Directory> IndexOptions FancyIndexing VersionSort NameWidth=* HTMLTable AddIconByEncoding (CMP,/icons/compressed.gif) x-compress x-gzip AddIconByType (TXT,/icons/text.gif) text/* AddIconByType (IMG,/icons/image2.gif) image/* AddIconByType (SND,/icons/sound2.gif) audio/* AddIconByType (VID,/icons/movie.gif) video/* AddIcon /icons/binary.gif .bin .exe AddIcon /icons/binhex.gif .hqx AddIcon /icons/tar.gif .tar AddIcon /icons/world2.gif .wrl .wrl.gz .vrml .vrm .iv AddIcon /icons/compressed.gif .Z .z .tgz .gz .zip AddIcon /icons/a.gif .ps .ai .eps AddIcon /icons/layout.gif .html .shtml .htm .pdf AddIcon /icons/text.gif .txt AddIcon /icons/c.gif .c AddIcon /icons/p.gif .pl .py AddIcon /icons/f.gif .for AddIcon /icons/dvi.gif .dvi AddIcon /icons/uuencoded.gif .uu AddIcon /icons/script.gif .conf .sh .shar .csh .ksh .tcl AddIcon /icons/tex.gif .tex AddIcon /icons/bomb.gif core AddIcon /icons/back.gif .. AddIcon /icons/hand.right.gif README AddIcon /icons/folder.gif ^^DIRECTORY^^ AddIcon /icons/blank.gif ^^BLANKICON^^ DefaultIcon /icons/unknown.gif #AddDescription "GZIP compressed document" .gz #AddDescription "tar archive" .tar #AddDescription "GZIP compressed tar archive" .tgz ReadmeName README.html HeaderName HEADER.html IndexIgnore .??* *~ *# HEADER* README* RCS CVS *,v *,t AddLanguage ca .ca AddLanguage cs .cz .cs AddLanguage da .dk AddLanguage de .de AddLanguage el .el AddLanguage en .en AddLanguage eo .eo AddLanguage es .es AddLanguage et .et AddLanguage fr .fr AddLanguage he .he AddLanguage hr .hr AddLanguage it .it AddLanguage ja .ja AddLanguage ko .ko AddLanguage ltz .ltz AddLanguage nl .nl AddLanguage nn .nn AddLanguage no .no AddLanguage pl .po AddLanguage pt .pt AddLanguage pt-BR .pt-br AddLanguage ru .ru AddLanguage sv .sv AddLanguage zh-CN .zh-cn AddLanguage zh-TW .zh-tw LanguagePriority en zh-CN zh-TW ca cs da de el eo es et fr he hr it ja ko ltz nl nn no pl pt pt-BR ru sv ForceLanguagePriority Prefer Fallback AddDefaultCharset UTF-8 AddType text/x-component .htc AddType application/x-compress .Z AddType application/x-gzip .gz .tgz AddHandler type-map var AddType text/html .shtml AddOutputFilter INCLUDES .shtml Alias /error/ "/var/www/error/" <IfModule mod_negotiation.c> <IfModule mod_include.c> <Directory "/var/www/error"> AllowOverride None Options IncludesNoExec AddOutputFilter Includes html AddHandler type-map var Order allow,deny Allow from all LanguagePriority en es de fr ForceLanguagePriority Prefer Fallback </Directory> </IfModule> </IfModule> BrowserMatch "Mozilla/2" nokeepalive BrowserMatch "MSIE 4\.0b2;" nokeepalive downgrade-1.0 force-response-1.0 BrowserMatch "RealPlayer 4\.0" force-response-1.0 BrowserMatch "Java/1\.0" force-response-1.0 BrowserMatch "JDK/1\.0" force-response-1.0 BrowserMatch "Microsoft Data Access Internet Publishing Provider" redirect-carefully BrowserMatch "MS FrontPage" redirect-carefully BrowserMatch "^WebDrive" redirect-carefully BrowserMatch "^WebDAVFS/1.[0123]" redirect-carefully BrowserMatch "^gnome-vfs/1.0" redirect-carefully BrowserMatch "^XML Spy" redirect-carefully BrowserMatch "^Dreamweaver-WebDAV-SCM1" redirect-carefully vhost.conf: NameVirtualHost *:69 <VirtualHost *:69> ServerName mysite.com ServerAlias vip.mysite.com Redirect / http://www.mysite.com/ </VirtualHost> <VirtualHost *:69> DocumentRoot /home/mysite/mysite/www ServerName www.mysite.com </VirtualHost> <VirtualHost *:69> DocumentRoot /home/mysite/mysite/www/assets ServerName static.mysite.com </VirtualHost> <VirtualHost *:69> DocumentRoot /home/mysite/admin/www ServerName admin.mysite.com </VirtualHost> <VirtualHost *:69> DocumentRoot /home/other/trunk/www ServerName othersite.com ServerAlias www.othersite.com </VirtualHost> <VirtualHost *:69> DocumentRoot /var/www/html ServerName test.mysite.com ServerAlias test2.mysite.com </VirtualHost> /home/mysite/mysite/www/.htaccess: RewriteEngine on # In my case all CI files are outside this web root, so we can # allow any files or directories that exist to be displayed directly RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d # hide index.php RewriteRule .* index.php/$0 [L] # BEGIN Compress text files <ifModule mod_deflate.c> <filesMatch "\.(css|js|x?html?|php)$"> SetOutputFilter DEFLATE </filesMatch> </ifModule> # END Compress text files # BEGIN Expire headers <ifModule mod_expires.c> ExpiresActive On ExpiresDefault "access plus 1 seconds" ExpiresByType image/x-icon "access plus 2592000 seconds" ExpiresByType image/jpeg "access plus 2592000 seconds" ExpiresByType image/png "access plus 2592000 seconds" ExpiresByType image/gif "access plus 2592000 seconds" ExpiresByType application/x-shockwave-flash "access plus 2592000 seconds" ExpiresByType text/css "access plus 604800 seconds" ExpiresByType text/javascript "access plus 604800 seconds" ExpiresByType application/javascript "access plus 604800 seconds" ExpiresByType application/x-javascript "access plus 604800 seconds" ExpiresByType application/xhtml+xml "access plus 600 seconds" </ifModule> # END Expire headers # BEGIN Cache-Control Headers <ifModule mod_headers.c> <filesMatch "\.(ico|jpe?g|png|gif|swf)$"> Header set Cache-Control "max-age=2592000, public" </filesMatch> <filesMatch "\.(css)$"> Header set Cache-Control "max-age=604800, public" </filesMatch> <filesMatch "\.(js)$"> Header set Cache-Control "max-age=604800, private" </filesMatch> </ifModule> # END Cache-Control Headers # BEGIN Turn ETags Off <ifModule mod_headers.c> Header unset ETag </ifModule> FileETag None # END Turn ETags Off /etc/nginx/conf.d/default.conf: server { listen 80; server_name static.mysite.com; location / { root /home/mysite/mysite/www/assets; index index.html index.htm; expires max; } } server { listen 80; server_name *.mysite.com www.mysite.com vip.mysite.com; #Set this larger if uploading big files client_max_body_size 5m; location / { proxy_pass http://127.0.0.1:69; proxy_redirect off; proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_connect_timeout 90; proxy_send_timeout 90; proxy_read_timeout 90; #client_max_body_size 10m; client_body_buffer_size 128k; proxy_buffer_size 4k; proxy_buffers 4 32k; } }

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  • v2v of RHEL5 box - issues with retaining MAC address

    - by Alex Berry
    For the last week we have been troubleshooting a customer's Red Hat Virtual Machine running on ESXi. We've been using Veeam to try to create a replica off-site and have been having getting it to work on a decent schedule and recently we noticed that there were issues with orphaned snapshots while looking at the datastore. You can see several snapshots in the same folder and it's causing issues with replication and backup, so we decided the cleanest way was to v2v the machine to another datastore so that we had a clean single-vmdk setup to work with, this is where our trouble started. We first started off with a v2v using vmware converter and connecting to the powered on machine as we were having issues doing an offline v2v. This copied fine but when I tried to set a static MAC using this article http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=507 the new VM wouldn't take the address, it simply obtained a new MAC, received a dhcp lease and then would only boot up to a blank red screen, never the login screen. So the next step was to do an offline v2v, once we finally got it working. Same thing, followed the kb to the letter and still it wouldn't take the MAC. I then tried it again and upon completion I compared both old and new VMX file, copying every identifier and variable possible, then unregistered both VMs, uploaded the new VMX file and booted, only to see the same results. Finally I did the same as above but I copied the disk using DD to a second attached vmdk and then attached this to the new VM, and still no luck. After downloading the modified VMX file after the first boot and comparing it to the original I created I found that the bios uuid had changed from the one I typed in manually, so I'm assuming this may be the snagging point, but I have no idea. I've never had this issue before on a P2V and I'm just wondering if someone could shed some light on this, maybe it's to do with RHEL licencing?

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  • Getting the number of frames from a video in Android

    - by Jay Patel
    I want to get the number of frames from a video. I'm using the following code: package com.vidualtest; import java.io.File; import java.io.FileDescriptor; import android.app.Activity; import android.graphics.Bitmap; import android.media.MediaMetadataRetriever; import android.os.Bundle; import android.os.Environment; import android.widget.ImageView; public class VidualTestActivity extends Activity { /** Called when the activity is first created. */ File file; ImageView img; @Override public void onCreate(Bundle savedInstanceState) { super.onCreate(savedInstanceState); setContentView(R.layout.main); img = (ImageView) findViewById(R.id.img); File sdcard = Environment.getExternalStorageDirectory(); file = new File(sdcard, "myvid.mp4"); MediaMetadataRetriever retriever = new MediaMetadataRetriever(); try { retriever.setDataSource(file.getAbsolutePath()); img.setImageBitmap(retriever.getFrameAtTime(10000,MediaMetadataRetriever.OPTION_CLOSEST)); } catch (IllegalArgumentException ex) { ex.printStackTrace(); } catch (RuntimeException ex) { ex.printStackTrace(); } finally { try { retriever.release(); } catch (RuntimeException ex) { } } } } In getFrameAtTime() I'm passing different static time values like 10000, 20000, etc. in milliseconds, but still I'm getting the same frame from the video. My goal is to get different frames with a different time interval.

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  • Not getting IP from ISP on Multicast Network

    - by Johan Nielsen
    Im having an odd issue with my ISP (COMX.dk) I have a managed access gateway box (Telsay) with three 8P8C ports for use with Internet and Ip-Tv (respectively on different VLANS (so does my ISP tell me)) To utilize a port you will need to register your device's mac address through an online interface. You will then get your device paired with a static ip. I am using one port actively and I have registered another device (router). The router is configured to listen for an active dhcpd on the network. When my router get a lease I get a private ip 192.168.2.2 (not the one bound to my mac) which is odd! I unconnected my router from the gateway and connected my laptop directly. Same thing happened - I was given a private address. I did a port scan on the gateway and found port 80 to be open and browsed to the ip. I was then presented with a management interface of a Belkin wireless router (HMMM!!!!) <--by the way, not my gear At this point I called the ISP to let them know of my issue/findings - Only to be replied "Well, we cant see any rogue dhcp servers" (thinking to myself, well I can) I then decided that it could be fun to try the other port of my gateway, only to experience the same. So I reconnected my router and used the remaining port to make an observer(wireshark promic etc.) I am able to see my router trying to discover a dhcp server but I can also see my ISP's IGMP and PIMv2 packages just repeating the same pattern. Hello...Hello...Hello :) So I called them again, only to get the same response, "we dont see any rogue dhcp's...we cant see the host you are talking to (mac address of the Belkin router)...you are definitively connected through wireless?!?(no im not, no such thing as a wireless wire - i thought to myself)" My questions is, What is going on? (besides from what im reporting here) What am I seeing that the don't? What can I tell them in order for them to resolve mine/their issue?

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