Windows Fax Server Leaves Documents in "Pending" Status
- by Chris
We are having an issue with Windows Fax Server on Windows Server 2008. Occasionally, the server will get into a state where after adding jobs to the outbox, they will simply remain at the pending status (without any attempt to send them). There is nothing in the event log mentioning a problem. It typically seems to enter the state after restarting the server or after no faxes have been sent for a while.
The way to fix the issue has been to:
Stop the Fax service
Go into the modem properties in device manager and query modem
Start the Fax service - at which point all the pending faxes in the outbox will send.
