I was told my
client's quote form has not been generating very many emails. I have learned that although the form brings you to a confirmation page, the information never reaches the recipient.
I have altered the code so it goes to my office email for testing purposes. If I post code for the form elements below, would someone be able to spot what the problem might be?
Thank you very much!
Link to the quote page is http://autoglass-plus.com/quote.php
First is the form itself:
<form id="quoteForm" name="form" action="form/index.php" method="post">
<fieldset>
<p> <strong>Contact Information:</strong><br />
</p>
<div>
<label for="firstname">First Name:<br />
</label>
<input type="text" size="30" name="firstname" class="txt" id="firstname" />
</div>
<div>
<label for="lastname">Last Name:<br />
</label>
<input type="text" size="30" name="lastname" class="txt" id="lastname" />
</div>
<div>
<label for="address">Address:<br />
</label>
<input type="text" size="30" name="address" class="txt" id="address" />
</div>
<div>
<label for="city">City:<br />
</label>
<input type="text" size="30" name="city" class="txt" id="city" />
</div>
<div>
<label for="state">State:<br />
</label>
<input type="text" size="30" name="state" class="txt" id="state" />
</div>
<div>
<label for="zip">Zip:<br />
</label>
<input type="text" size="30" name="zip" class="txt" id="zip" />
</div>
<div>
<label for="label">Phone:<br />
</label>
<input type="text" size="30" name="phone" class="txt" id="label" />
</div>
<div>
<label for="email">Email:<br />
</label>
<input type="text" size="30" name="email" class="txt" id="email" />
</div>
<p><br />
<b>Insurace Information</b></p>
<p><i>Auto Glass Plus in an Approved Insurance Vendor. Insurance claims require additional information that we will request when we contact you for your quote.</i></p>
<br />
<div>
<input type="checkbox" name="insurance" value="yes" />
Check here if this is an insurance claim.<br />
<label for="year">Insurance Provider:<br />
</label>
<input type="text" size="30" name="provider" class="txt" id="provider" />
</div>
<p><br />
<b>Vehicle Information:</b><br />
</p>
<div>
<label for="year">Vehicle Year :<br />
</label>
<input type="text" size="30" name="year" class="txt" id="year" />
</div>
<div>
<label for="make">Make: </label>
<br />
<input type="text" size="30" name="make" class="txt" id="make" />
</div>
<div>
<label for="model">Model:</label>
<br />
<input type="text" size="30" name="model" class="txt" id="model" />
</div>
<div>
<label for="body">Body Type:<br />
</label>
<select name="body" id="body">
<option>Select One</option>
<option value="2 Door Hatchback">2 Door Hatchback</option>
<option value="4 Door Hatchback">4 Door Hatchback</option>
<option value="2 Door Sedan">2 Door Sedan</option>
<option value="4 Door Sedan">4 Door Sedan</option>
<option value="Station Wagon">Station Wagon</option>
<option value="Van">Van</option>
<option value="Sport Utility">Sport Utility</option>
<option value="Pickup Truck">Pickup Truck</option>
<option value="Other Truck">Other Truck</option>
<option value="Recreational Vehicle">Recreational Vehicle</option>
<option value="Other">Other</option>
</select>
</div>
<p><b><br />
Glass in Need of Repair:</b><br />
</p>
<div>
<input type="checkbox" name="repairs" value="Windshield" />
Windshield<br />
<input type="checkbox" name="repairs" value="Back Glass" />
Back Glass<br />
<input type="checkbox" name="repairs" value="Driver’s
Side Window" />
Side Window*<br />
<input type="checkbox" name="repairs" value="Chip Repair" />
Chip Repair<br />
<input type="checkbox" name="repairs" value="Other" />
Other </div>
<p><strong>*Important:</strong> For
side glass, please indicate the specific window that needs replacement <i>(e.g. passenger
side rear door or driver
side vent glass)</i>, and any tinting color preference in the <strong>Describe Damage </strong> field.</p>
<p><br />
<b>Describe Damage</b></p>
<div>
<textarea rows="6" name="damage" id="damage" cols="37" class="txt"></textarea>
</div>
<input type="hidden" name="thanks" value="../thanks.php" />
<input type="hidden" name="required_fields" value="firstname, lastname, email, phone" />
<input type="hidden" name="html_template" value="testform.tpl.html" />
<input type="hidden" name="mail_template" value="testmail.tpl.txt" />
<div class="submit">
<center>
<input type="submit" value="Submit Form" name="Submit" id="Submit" />
</center>
</div>
</fieldset>
</form>
Then it sends to a file named index.php inside the "form" folder:
<?php
$script_root = './';
$referring_server = 'www.wmsgroup.com, wmsgroup.com, scripts';
$allow_empty_referer = 'yes'; // (yes, no)
$language = 'en'; // (see folder 'languages')
$ip_banlist = '';
$ip_address_count = '0';
$ip_address_duration = '48';
$show_limit_errors = 'yes'; // (yes, no)
$log_messages = 'no'; // (yes, no)
$text_wrap = '65';
$show_error_messages = 'yes';
$attachment = 'no'; // (yes, no)
$attachment_files = 'jpg, gif,png, zip, txt, pdf, doc, ppt, tif, bmp, mdb, xls, txt';
$attachment_size = 100000;
$path['logfile'] = $script_root . 'logfile/logfile.txt';
$path['upload'] = $script_root . 'upload/'; // chmod 777 upload
$path['templates'] = $script_root . 'templates/';
$file['default_html'] = 'testform.tpl.html';
$file['default_mail'] = 'testmail.tpl.txt';
/*****************************************************
** Add further words, text, variables and stuff
** that you want to appear in the templates here.
** The values are displayed in the HTML output and
** the e-mail.
*****************************************************/
$add_text = array(
'txt_additional' => 'Additional', // {txt_additional}
'txt_more' => 'More' // {txt_more}
);
/*****************************************************
** Do not edit below this line - Ende der Einstellungen
*****************************************************/
/*****************************************************
** Send safety signal to included files
*****************************************************/
define('IN_SCRIPT', 'true');
/*****************************************************
** Load formmail script code
*****************************************************/
include($script_root . 'inc/formmail.inc.php')
?>
There is also formail.inc.php, testform.tpl.php, testform.tpl.text and then the confirmation page, thanks.php
I want to know how these all work together and what the problem could be.
