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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• SSIS: Building SQL databases on-the-fly using concatenated SQL scripts

  - by DrJohn

  Over the years I have developed many techniques which help automate the whole SQL Server build process. In my current process, where I need to build entire OLAP data marts on-the-fly, I make regular use of a simple but very effective mechanism to concatenate all the SQL Scripts together from my SSMS (SQL Server Management Studio) projects. This proves invaluable because in two clicks I can redeploy an entire SQL Server database with all tables, views, stored procedures etc. Indeed, I can also use the concatenated SQL scripts with SSIS to build SQL Server databases on-the-fly. You may be surprised to learn that I often redeploy the database several times per day, or even several times per hour, during the development process. This is because the deployment errors are logged and you can quickly see where SQL Scripts have object dependency errors. For example, after changing a table structure you may have forgotten to change any related views. The deployment log immediately points out all the objects which failed to build so you can fix and redeploy the database very quickly. The alternative approach (i.e. doing changes in the database directly using the SSMS UI) would require you to check all dependent objects before making changes. The chances are that you will miss something and wonder why your app returns the wrong data – a common problem caused by changing a table without re-creating dependent views. Using SQL Projects in SSMS A great many developers fail to make use of SQL Projects in SSMS (SQL Server Management Studio). To me they are invaluable way of organizing your SQL Scripts. The screenshot below shows a typical SSMS solution made up of several projects – one project for tables, another for views etc. The key point is that the projects naturally fall into the right order in file system because of the project name. The number in the folder or file name ensures that the projects the SQL scripts are concatenated together in the order that they need to be executed. Hence the script filenames start with 100, 110 etc. Concatenating SQL Scripts To concatenate the SQL Scripts together into one file, I use notepad.exe to create a simple batch file (see example screenshot) which uses the TYPE command to write the content of the SQL Script files into a combined file. As the SQL Scripts are in several folders, I simply use several TYPE command multiple times and append the output together. If you are unfamiliar with batch files, you may not know that the angled bracket (>) means write output of the program into a file. Two angled brackets (>>) means append output of this program into a file. So the command-line DIR > filelist.txt would write the content of the DIR command into a file called filelist.txt. In the example shown above, the concatenated file is called SB_DDS.sql If, like me you place the concatenated file under source code control, then the source code control system will change the file's attribute to "read-only" which in turn would cause the TYPE command to fail. The ATTRIB command can be used to remove the read-only flag. Using SQLCmd to execute the concatenated file Now that the SQL Scripts are all in one big file, we can execute the script against a database using SQLCmd using another batch file as shown below: SQLCmd has numerous options, but the script shown above simply executes the SS_DDS.sql file against the SB_DDS_DB database on the local machine and logs the errors to a file called SB_DDS.log. So after executing the batch file you can simply check the error log to see if your database built without a hitch. If you have errors, then simply fix the source files, re-create the concatenated file and re-run the SQLCmd to rebuild the database. This two click operation allows you to quickly identify and fix errors in your entire database definition.Using SSIS to execute the concatenated file To execute the concatenated SQL script using SSIS, you simply drop an Execute SQL task into your package and set the database connection as normal and then select File Connection as the SQLSourceType (as shown below). Create a file connection to your concatenated SQL script and you are ready to go.   Tips and TricksAdd a new-line at end of every fileThe most common problem encountered with this approach is that the GO statement on the last line of one file is placed on the same line as the comment at the top of the next file by the TYPE command. The easy fix to this is to ensure all your files have a new-line at the end.Remove all USE database statementsThe SQLCmd identifies which database the script should be run against.  So you should remove all USE database commands from your scripts - otherwise you may get unintentional side effects!!Do the Create Database separatelyIf you are using SSIS to create the database as well as create the objects and populate the database, then invoke the CREATE DATABASE command against the master database using a separate package before calling the package that executes the concatenated SQL script.    

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• MIX10 Big Announcements Speculation

  - by Ken Cox [MVP]

  What’s your speculation on the big announcements to come from MIX10 ? A date for VS 2010 availability on MSDN? A release candidate for Silverlight 4 on the desktop? An SDK for Silverlight on Windows Mobile 7? A CTP of Internet Explorer 9? Something (anything!) new on Windows Live ID development? More JQuery in ASP.NET? Alas, the vast majority of .NET developers (me included) can’t attend the MIX conference again this year. Fortunately, Channel 9 is putting much of the important content online . They...(read more)

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• Is creating a full application in Silverlight advisable?

  - by Anthony

  Is creating a huge public site fully in Silverlight really advisable? for eg. an ecommerce site. I don't want to start any debate but actually I feel Silverlight shouldn't be used for full website because the biggest loss you incur is of SEO. No search engines till today can parse the xap file and index it based on it's content. You can get around it by doing ifs and thens like if Silverlight is not supported then make an Asp.Net equivalent page for it but that only doubles our effort of making application, more than anything else. Why write double code in 2 applications meant for the same purpose. If that is the only option why not create Asp.Net application only. What are your views? Thanks in advance :)

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• Best way to prevent Google from indexing a directory [duplicate]

  - by Gkhan14

  This question already has an answer here: Stopping Google index some web pages I have 5 answers I've researched many methods on how to prevent Google/other search engines from crawling a specific directory. The two most popular ones I've seen are: Adding it into the robots.txt file: Disallow: /directory/ Adding a meta tag: <meta name="robots" content="noindex, nofollow"> Which method would work the best? I want this directory to remain "invisible" from search engines so it does not affect any of my site's ranking. In other words, I want this directory to be neutral/invisible and "just there." I don't want it to affect any ranking. Which method would be the best to achieve this?

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• Access Services in SharePoint Server 2010

  - by Wayne

  Another SharePoint Server 2010 feature which cannot go unnoticed is the Access Services. Access Services is a service in SharePoint Server 2010 that allows administrators to view, edit, and configure a Microsoft access application within a Web Browser. Access Services settings support backup and recovery, regardless of whether there is a UI setting in Central Administration. However, backup and recovery only apply to service-level and administrative-level settings; end-user content from the Access application is not backed up as part of this process. Access Services has Windows PowerShell functionality that can be used to provide the service that uses settings from a previous backup; configure and manage macro and query setting; manage and configure session management; and configure all the global settings of the service. Key Benefits of SharePoint Server Access Services Easier Access to right tools: The enhanced, customizable Ribbon in Access 2010 makes it easy to uncover more commands so you can focus on the end product. The new Microsoft Office BackstageTM view is yet another feature that can help you easily analyze and document your database, share, publish, and customize your Access 2010 experience, all from one convenient location. Helps build database effortlessly and quickly: Out-of-the box templates and reusable components make Access Services the fastest, simplest database solution available. It helps find new pre-built templates which you can start using without customization or select templates created by your peers in the Access online community and customize them to meet your needs. It builds your databases with new modular components. New Application Parts enable you to add a set of common Access components, such as a table and form for task management, to your database in a few simple clicks. Database navigation is now simplified. It creates Navigation Forms and makes your frequently used forms and reports more accessible without writing any code or logic. Create Impactful forms and reports: Whether it's an inventory of your assets or customer sales database, Access 2010 brings the innovative tools you'd expect from Microsoft Office. Access Services easily spot trends and add emphasis to your data. It quickly create coordinating database forms and reports and bring the Web into your database. Obtain a centralized landing pad for your data: Access 2010 offers easy ways to bring your data together and help increase work quality. New technologies help break down barriers so you can share and work together on your databases, making you or your team more efficient and productive. Add automation and complex expressions: If you need a more robust database design, such as preventing record deletion if a specific condition is met or if you need to create calculations to forecast your budget, Access 2010 empowers you to be your own developer. The enhanced Expression Builder greatly simplifies your expression building experience with IntelliSense®. With the revamped Macro Designer, it's now even easier for you to add basic logic to your database. New Data Macros allow you to attach logic to your data, centralizing the logic on the table, not the objects that update your data. Key features of Access Services 2010 - Access database content through a Web browser: Newly added Access Services on Microsoft SharePoint Server 2010 enables you to make your databases available on the Web with new Web databases. Users without an Access client can open Web forms and reports via a browser and changes are automatically synchronized. - Simplify how you access the features you need: The Ribbon, improved in Access 2010, helps you access commands even more quickly by enabling you to customize or create your own tabs. The new Microsoft Office Backstage view replaces the traditional File menu to provide one central, organized location for all of your document management tasks. - Codeless navigation: Use professional looking web-like navigation forms to make frequently used forms and reports more accessible without writing any code or logic. - Easily reuse Access items in other databases: Use Application Parts to add pre-built Access components for common tasks to your database in a few simple clicks. You can also package common database components, such as data entry forms and reports for task management, and reuse them across your organization or other databases. - Simplified formatting: By using Office themes you can create coordinating professional forms and reports across your database. Simply select a familiar and great looking Office theme, or design your own, and apply it to your database. Newly created Access objects will automatically match your chosen theme.

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• Are there sources of email marketing data available?

  - by Gortron

  Are sources of email marketing data available to the public? I would like to see email marketing data to see what kind of content a business sends out, the frequency of sending, the number of people emailed, especially the resulting open rates and click through rates. Are businesses willing to share data on their previous email marketing campaigns without divulging their contact list? I would like to use this data to create an application to help businesses create better newsletters by using this data as a benchmark, basically sharing what works and what doesn't for each industry.

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• JSF 2.2 Update from Ed Burns

  - by arungupta

  In a recent interview the JavaServer Faces specification lead, Ed Burns, gave an update on JSF 2.2. This is a required component of the Java EE 7 platform. The work is expected to wrap up by CY 2012 and the schedule is publicly available. The interview provide an update on how Tenant Scope from CDI and multi-templating will be included. It also provide details on which HTML 5 content categories will be addressed. The EG discussions are mirrored at jsr344-experts@javaserverfaces-spec-public. You can also participate in the discussion by posting a message to users@javaserverfaces-spec-public. All the mailing lists are open for subscription anyway and JIRA for spec provide more details about features targeted for the upcoming release. A blog at J-Development provide complete details about the new features coming in this version. And an Early Draft of the specification is available for some time now.

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• Some Adsense domain's ads are causing document.write() statements that remove the html from the page

  - by er1234

  All that is output on the page is the domain name of the advertiser, for example 'www.solar-aid.org'. The rest of the content is stripped, I believe because of a document.write() statement. I'd like to know if this is a common issue or something wrong with our setup. There are three domains causing the issue, which we've blocked from Adsense as a result. solar-aid.org kiva.org grameenfoundation.org Given the type of organizations I think they may be within the default group of 'public service ads' within the Backup Ads setting. If the issue doesn't completely resolve itself soon (one customer of ours complained today, even though I blocked them 5+ days ago), I'll disable public service ads and select the 'fill space with a solid color' option.

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• Spending the summer at camp Web Camp, that is

  Microsoft is sponsoring a series of Web Camps this summer. Theyre a series of free two day events being held worldwide, and Im really excited about being taking part. The camp is targeted at a broad range of developer background and experience. Content builds from 101 level introductory material to 200-300 level coverage, but we hit some advanced bits (e.g. MVC 2 features, jQuery templating, IIS 7 features, etc.) that advanced developers may not yet have seen. We start with a lap around ASP.NET...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• How do I Set PATH in /etc/profile.d?

  - by Rodrigo Sasaki

  I'm using zsh as my shell, and I'm trying to configure my environment. I usually define my $JAVA_HOME variable by creating a file: /etc/profile.d/java.sh with the following content export JAVA_HOME=/path/to/jdk export PATH=$JAVA_HOME/bin:$PATH then I logout and back in, and it all works, but for some reason the PATH variable is not set. It recognizes JAVA_HOME, but not the new PATH, see this terminal snippet: ~ echo $JAVA_HOME /usr/lib/jvm/jdk1.8.0_05 ~ echo $PATH /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games and I confirmed it by trying to run a command form the jvm ~ java -version zsh: command not found: java the PATH doesn't include the $JAVA_HOME as it should. is there something else I should check? EDIT I have checked that if I run source /etc/profile.d/java.sh it all runs correctly and my variables get set as they should, but shouldn't the scripts in /etc/profile.d run automatically?

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• Is SimplePHPBlog a secure blogging engine?

  - by authentictech

  Has anyone used the blog engine SimplePHPBlog? It is a simple blog engine that uses only text files (no database). My problem with it is that the content directory where the texts files are stored appears to require being world writeable/readable (i.e. permission 777) for it to work. This means anyone can access the text files with a browser! These text files include the blog/comment poster's IP and email address! This is not secure or good practice, right?

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• 2 google analytics profiles for 2 sections of the same site

  - by sam

  Ive got a website which for the most part is a portfolio, there is another section of the site mysite.com/micro-site which ranks extremely well for it chosen term / topic, and brings in lots of traffic, but actually has little to do with the core business. It was really made as a piece of content - in the same way sites like this are - http://chrome.com/campaigns/rollit For the main site i use 1 Google analytics profile and set of tags, for the micro site i have a completely different analytics profile and set of tags. The main reason ive done this is because the traffic stats and insights for the micro site are essentially just noise, its nice to have the traffic but they dont help when reading analytics reports, so if they were combined my analytics reports would be a mess. Is there any disadvantage / negatives of doing this ?

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• Why is CSS3 doing animations?

  - by Joseph the Dreamer

  Like what the title says, why are there animations in CSS3? With basis from the "rule" of separation of concerns, HTML is the content, CSS is the style, and JavaScript is the interactive component. And by interactivity, one can conclude that anything moving due to any interaction, user or non-user triggered should be covered by JavaScript, not CSS. So why did they make CSS3 capable of doing animations? Doesn't it breach the rule, which is separation of concerns? Is there anything I missed that makes animations qualified to be classified as styles rather than interaction?

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• for a blog with posts and categories what are all the best ways to create user friendly and seo friendly urls

  - by Jayapal Chandran

  I am creating a module in my website which displays ringtones. it is like creating blog posts and categories It will have categories(tags) and posts. (i am using category and tag interchangeably) i am using the following linking for this module sitename.com/blog sitename.com/blog/category/category-name-slug/ - will list all ringtones of that category/tag sitename.com/blog/title/name-slug-of-the-ringtone/ - this will display the details and a download link in all page at the left i display the category/tag . This is how i have formed the url structure. it will be user friendly i hope yet will it be seo friendly? Please hint if i am missing something or other ways to improve. meanwhile i am browsing the net to get more information on linking content (categorizing) and to find best ways for the user and search engine.

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• How to protect SHTML pages from crawlers/spiders/scrapers?

  - by Adam Lynch

  I have A LOT of SHTML pages I want to protect from crawlers, spiders & scrapers. I understand the limitations of SSIs. An implementation of the following can be suggested in conjunction with any technology/technologies you wish: The idea is that if you request too many pages too fast you're added to a blacklist for 24 hrs and shown a captcha instead of content, upon every page you request. If you enter the captcha correctly you've removed from the blacklist. There is a whitelist so GoogleBot, etc. will never get blocked. Which is the best/easiest way to implement this idea? Server = IIS Cleaning out the old tuples from a DB every 24 hrs is easily done so no need to explain that.

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• Philly GiveCamp 2010

  - by wulfers

  Spent the weekend helping out several non-profits doing what we like to do best...  Designing, developing and making people very happy with their new websites, systems, applications and features.  Form what I saw at this GiveCamp about 75 percent of the non-profits needed updated or new websites supporting CMS features and the ability for staff members to update the content on their websites.... Some cool apps were designed and developed..... A centralized system for distribution of daily schedules and task assistance to autistic clients was a show stopper with an awesome central management interface, IPhone and in the future windows phone support for tactile, auditory and visual cues. SharePoint was upgraded and forms were automated for a volunteer fire company that desperately needed some automation to help the fireman do their primary job. Many cool sites for non-profits that had ether an outdated or non existent web presence.

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• Games with multiple flash files not working

  - by zlyfire

  I have download a flash game, since that's show the person coded it, and it is in multiple flash files to reduce overall file size or something. When I try to play it, I can only use the content within that one flash file, leading me to believe that it does not call upon other files within my computer. I kept the same file structure and everything as the download was, and another version of the same game I had on my windows laptop before my laptop died. It worked fine there, calling the files like it was supposed to. Is it just an Ubuntu/Linux/Unix-based bug, or is something going wrong? I've tried it in browser (firefox) and offline (gnash) and neither worked properly. Can anyone help me with this? Perhaps helping me find a way to get my game to work properly?

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• Scheduler Controls for ASP.NET and WinForms - v2010 vol 1

  Check out the features that the ASPxScheduler and XtraScheduler suites will be getting for DXperience v2010 vol 1: Automatic Time Cell Sizing in Scheduler Reports Time cells can now automatically adjust size depending on content. You can control whether cells should be shrink so that no empty space is used and whether they can be automatically enlarged to fit all available appointments. The following image demonstrates how a calendar changes when you activate Auto Time Cell Sizing. Smart...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Putting (WordPress) tags in <footer> tag, good for SEO or not?

  - by BlackEagle

  I am using tags for my posts on my WordPress site. The content of my post is set in <article> tags, which is fine and now, I want to put the author link and tags in a <footer> tag, but I don't know if this is good for SEO reasons. I know that Googlebots are putting less weight if they see links in a footer, but will this effect my tag pages? Is there any harm? I would love to read a good explanation on this.

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• Process Centric Banking: Loan Origination Solution

  - by Manish Palaparthy

  There is an old proverb that goes, "The difference between theory and practice is greater in practice than in theory". So, we keep doing numerous "Proof of Concepts" with our own products on various business cases to analyze them deeply, understand and explain to our customers. We then present our learnings as they happened. The awareness of each PoC should help readers increase the trustworthiness of the results coming out of these PoCs. I present one such PoC where we invested a lot of time&effort.  Process Centric Banking : Loan Origination Solution Loan Origination is a process by which a borrower applies for a new loan and the lender processes that application. Loan origination includes the series of steps taken by the bank from the point the customer shows interest in a loan product all the way to disbursal of funds. The Loan Origination process is relevant for many kind of lenders in Financial services: Banks, Credit Unions, NBFCs(Non Banking Financial Companies) and so on. For simplicity sake, I will use "Bank" as the lending institution in the rest of my article.  Loan Origination is one of the core processes for Banks as it is the process by which the it creates assets against which the Institution earns most of its profits from. A well tuned loan origination process can affect the Bank in many positive ways. Banks have always shown great interest in automating the loan origination process for the above reason. However, due the constant changes in customer environment, market dynamics, prevailing economic conditions, cost pressures & regulatory environment they run into lot of challenges. Let me categorize some of these challenges for you Customer Environment Multiple Channels: Customer can use any of the available channels (Internet Banking, Email, Fax, Branch, Phone Banking, ATM, Broker, Mobile, Snail Mail) to perform all or some of the activities related to her Visibility into the origination process: Expect immediate update on the status of loan processing & alert messages Reduced Turn Around Time: Expect loans to be processed with least turn around time Reduced loan processing fees: Partly due to market dynamics the customer expects the loan processing fee to be negligible Market Dynamics Competitive environment:  The competition keeps creating many variants of loan products to attract customers, the bank needs to create similar product variants with better offers to attract customers or keep existing ones Ability to migrate loans from one vendor to another: It has become really easy for retail customers to move from one bank to the other given the low fee of loan processing and highly attractive offers. How does the bank protect it's customer base while actively engaging with potential customers banking with competitor banks Flexibility to react to market developments: Market development greatly influence loan processing, underwriting, asset valuation, risk mitigation rules. Can the bank modify rules and policies, the idea is not just to react to market developments but to pro-actively manage new developments Economic conditions Constant change in various rates and their implications on the rates and rules applied when on-boarding a loan: How quickly can the bank apply changes to rates offered to customers when the central bank changes various rates Requirements of Audit by the central banker: Tough economic conditions have demanded much more stringent audit rules and tests. The banks needs to produce ready reports(historic & operational) for audit compliance Risk Mitigation: While risk mitigation has always been a key concern for the bank, this is the area where the bank's underwriters & risk analysts spend the maximum time when processing a loan application. In order to reduce TAT the bank cannot compromise on its risk mitigation strategies Cost pressures Reduce Cost of processing per application: To deliver a reduced loan processing fee to the customer, the bank needs to keep its cost per processing loan application low. Meet customer TAT expectations while reducing the queues and the systems being used to process the loan application: The loan application could potentially be spending a lot of time waiting in the queue for further processing. Different volumes & patterns of applications demand different queuing algorithms. The bank needs to have real-time visibility into these queues and have the flexibility to change queuing algorithms at runtime  Increase the use of electronic communication and reduce the branch channel usage: Lesser automation leads not only leads to Increased turn around time, it also impacts more costs to reach out to customers The objective of our PoC was to implement a Loan Origination Solution whose ownership lies with the bank and effectively meet the challenges listed above. We built a simple story board for the solution We then went about implementing our storyboard using Oracle BPM Suite, Webcenter Content : Imaging. The web UI has been built on ADF technolgies, while the integration with core-services has been implemented using the underlying SOA infrastructure. The BPM process model is quite exhaustive can meet all the challenges listed above to reasonable degree. A bank intending to implement an end-to-end Loan Origination Solution has multiple options at it's disposal. It can Develop a customer Loan Origination Application from scratch: Gives maximum opportunity to build what you want but inflexible to upgrade and maintain. Higher TCO in long term Buy a Packaged application & customize it: Customizing a generic loan application can be tedious and prove as difficult as above. Build it using many disparate & un-integrated tools: Initially seems easier than developing from scratch. But, without integrated tool sets this is not a viable approach either or A solution based on a Framework: Independent Services and Business Process Modeling provide decoupled architecture that is flexible. We built this framework end-to-end with processes the core process of loan origination & several sub-processes such as Analyse and define customer needs, customer credit verification, identity check processes, legal review process, New customer registration & risk assessment.

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• Advice on Advertisement Charges from WebMasters

  - by dzon

  I run a programming site and was contacted by a big product company. They want to publish 8 product posts about their product (they will write) in the next 6 months and purchase 5 million impressions of a 125x125 ad above fold. The product relates to the programming articles i write. I am not sure what to charge them per post and for the 125x125 ad. I do not run google ads. Something about my site: Visitors: 320K p.m with majority from US, Canada, Europe and India. Regular content. 11K Rss readers. Google PR: 5 Alexa - 30K Can anyone help me how to go about this?

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• Announcing the Winnipeg Code Camp!

  - by D'Arcy Lussier

  Alright, the event website will be up this weekend, but I wanted to get the word out sooner than later. For the third year, we’re holding the Winnipeg Code Camp! When: Saturday, February 26th Where: Red River College, Princess Street Campus Cost: FREE!!! Continental Breakfast and Hot Lunch Provided! We’re going to have four rooms worth of sessions going on like last year, so lots of great sessions and great content. To register for the event (we need to know numbers for ordering the food), please do so here: http://www.eventbrite.com/event/1180632303 If you’re interested in speaking at the Code Camp, please contact me at darcy.lussier at gmail.com. Note that we have only 20 slots for the day, so contact me sooner than later! D

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• css equivalent of table-row [closed]

  - by SpashHit

  I am trying to shift my style away from using tables to control formatting, but I haven't seen a simple css solution that does exactly the same thing as <table><tr><td>aribitrary-html-A</td><td>aribitrary-html-A</td></tr><table> All I want is to make sure aribitrary-html-A and aribitrary-html-B are aligned horizontally. I have tried various CSS concoctions using display: inline, clear: none, and float: left but they all have unwanted side-effects of moving my content around, while the table-tr solution just does what I want, regardless of what's in the arbitrary HTML, and regardless of what is in HTML that contains my table. Am I missing something?

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• Removing existing filtered pages from Google's index: noindex / 301 / canonical to non-filtered page?

  - by Noam

  I've decided to remove some of my site's pages from the Google index to focus more of the indexed pages on higher quality pages. The pages I'm going to remove are already in the index. These removed pages are filtered pages which will continue to exist, I just don't want them in the google index because they add little quality to the same page without any filter selected. I've added in webmaster tools specification of narrow for the parameters that set these filters, but it doesn't seem this changes anything in how he handles these pages. So I'm considering three options: Adding <meta name="robots" content="noindex" /> to the html header of these filtered pages 301 to the non-filtered page that contains the most similar information and will remain in the index Canonical tag. Which I'm not sure is exactly the mainstream use case, as these aren't really the same pages. Which should I use?

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