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  • Oracle Enterprise Manager Cloud Control 12c: Die Verwendung von Gruppen

    - by Ralf Durben (DBA Community)
    Mit Oracle Enterprise Manager Cloud Control 12c können Sie eine Vielzahl von Zielsystemen verwalten, sowohl was die Vielfältigkeit als auch die pure Anzahl betrifft. Eine große Anzahl von Zielsystemen wirft die Frage auf, wie diese Menge effizient verwaltet werden kann. Dazu gehören die Kontrolle des Zugriffs, die möglichst automatische Einstellung des Monitorings und die Bildung von benutzerorientieren Sichten. Zu diesem Zweck gibt es das Konzept der Gruppen, in denen Zielsysteme (Targets) zusammengefasst werden können. In Oracle Enterprise Manager Cloud Control 12c gibt es drei verschiedene Typen von Gruppen, die im aktuellen Tipp erklärt und voneinander abgegrenzt werden.

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  • Webcast: Oracle Service Charges - Introduction/Overview

    - by LuciaC
    December 5, 2012 at 12 pm ET, 11 am CT, 10 am MT, 9 am PT Have you wondered how Service Charges flow through into Order Management?  Do you want to understand more about the functional flows for Service Charges?  If you use Service Charges as part of your service implementation then you won't want to miss this webcast which explains Oracle Service Charges functionality and integration points with other products.   Topics will include: Functional flows involving Service Charges Integration points Data flow Available UI's Available API's. Go to Doc ID 1455786.1 to register. Current Schedule and Archived Downloads can be found on Doc ID 740966.1.

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  • SOA, Cloud & Service Technology Symposium 2012 London

    - by JuergenKress
    Registration Is Now Open With Special Pricing For Oracle Promotional Discount For Exclusive Oracle Discount, Enter Promo Code: Djmxz370 OVERVIEW The International SOA, Cloud + Service Technology Symposium is a yearly event that features the top experts and authors from around the world, providing a series of keynotes, talks, demonstrations, and panels, as well as training and certification workshops - all dedicated to empowering IT professionals to realize modern service technologies and practices in the real world. Click here for a two-page printable conference overview (PDF). KEYNOTES & SPEAKERS More than 80 international subject matter experts will be speaking at the Symposium. Below are confirmed keynotes and speakers so far. Over 50% of the agenda has not yet been finalized. Many more speakers to come. View the partial program calendars on the Conference Agenda page. Keynotes and Speakers Thomas Erl Arcitura Education "SOA, Cloud Computing & Semantic Web Technology: The Sequel - The Era of Intelligent Service Technology" Markus Zirn Oracle "Big Data with CEP and SOA" Clemens Utschig Boehringer Ingelheim Pharma Manas Deb Oracle "The Successful Execution of the SOA and BPM Vision Tim E. Hall Oracle "Community Management: The Next Wave of SOA Governance and API Management" Registration is Now Open with Special Pricing for Oracle Promotional discount for exclusive Oracle discount, Enter Promo Code: DJMXZ370. SPONSORSHIP OPPORTUNITIES The Symposium provides an excellent opportunity to promote your organization in the lead-up to the event, to delegates during the Symposium, and after when the proceedings are made available on the Symposium web site. There are a limited number of premier sponsorship packages available, and a package can be tailored to your needs and budget. Download the Symposium Sponsorship Guide. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: SOA Symposium,SOA Cloud Service Technology Symposium,Thomas Erl,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • Upcoming Customer WebCast: Adapters and JCA Transport in Oracle Service Bus 11g

    - by MariaSalzberger
    There is an upcoming webcast planned for September 19th that will show how to implement services using a JCA adapter in Oracle Service Bus 11g. The session will help to utilize existing resources like samples and information centers for adapters in the context of Oracle Service Bus. Topics covered in the webcast are: JCA Transport Overview / Inbound and Outbound scenarios using JCA adapters Implementation of an end-to-end use case using an inbound file adapter and and an outbound database adapter in Oracle Service Bus It will show how to find information on supported adapters in a certain version of OSB 11g Available adapter samples for OSB and SOA How to use SOA adapter samples for Oracle Service Bus A live demo of an adapter sample implementation in Oracle Service Bus Information Centers for adapters and Oracle Service Bus information The presentation recording can by found here after the webcast. Select "Oracle Fusion Middleware" as product. (https://support.oracle.com/rs?type=doc&id=740966.1) The schedule for future webcasts can be found in the above mentioned document as well.

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  • Manic Monday - More OpenWorld Solaris Sessions: Developers, Cloud, Customer Insights, Hardware Optimization

    - by Larry Wake
    We're overflowing with Monday sessions; literally more than one person can take in. Learn more about what's new in Oracle Solaris Studio, hear about the latest x86 and SPARC hardware optimizations, get some insights on cloud deployment strategies, and find out from your peers what they're doing with Oracle Solaris. If you're an OpenWorld attendee, go to to Schedule Builder to guarantee your space in any session or lab. See yesterday's blog post and the "Focus on Oracle Solaris" guide for even more sessions. Monday, October 1st: 10:45 AM - Maximizing Your SPARC T4 Oracle Solaris Application Performance(CON6382,  Marriott Marquis - Golden Gate C3) Hear how customers and commercial software partners have reached peak performance on SPARC T4 servers and engineered systems with Oracle Solaris Studio and its latest tools for analyzing, reporting, and improving runtime performance: Autoparallelizing, high-performance compilers Performance Analyzer (used to find performance hotspots) Thread Analyzer (to expose data races and deadlocks) Code Analyzer (used to discover latent memory corruption issues) 10:45 Cloud Formation: Implementing IaaS in Practice with Oracle Solaris(CON8787, Moscone South 302) Decisions, decisions--at the same time, we've got a session that covers why Oracle Solaris is the ideal OS for public or private clouds, IaaS or PaaS, with built-in features for elastic infrastructure, unrivaled security, superfast installation and deployment, nonstop availability, and crystal-clear observability. This session will include a customer study on how Oracle Solaris is used in the cloud today to implement the Oracle stack. 12:15 PM - Customer Insight: Oracle Solaris on Oracle Exadata, Oracle Exalogic, and SPARC SuperCluster(CON8760, Moscone South 270) Hear from customers what benefits they have realized from using the Oracle stack on Oracle Exadata and Oracle’s SPARC SuperCluster and from using Oracle Solaris on those engineered systems, taking advantage of built-in lightweight OS virtualization (Zones), enterprise reliability and scale, and other key features. 1:45 PM - Case Study: Mobile Tornado Uses Oracle Technology for Better RAS and TCO?(CON4281, Moscone West 2005) Mobile Tornado develops and markets instant communication platforms, replacing traditional radio networks with cellular networks. Its critical concern is uptime. Find out how they've used Oracle Solaris, Netra SPARC T4, and Oracle Solaris Cluster, including Oracle Solaris ZFS and Zones, for their Oracle Database deployments to improve reliability and drive down cost. 3:15 PM - Technical Panel: Developing High Performance Applications on Oracle Solaris(CON7196, Marriott Marquis - Golden Gate C2) Engineers from the Oracle Solaris, Oracle Database, and Oracle Tuxedo development teams, and Oracle ISV Engineering discuss how they develop high-performance enterprise applications that take advantage of Oracle's SPARC and x86 servers, with Oracle Solaris Studio and new Oracle Solaris 11 features. Topics will include developer tools, parallel frameworks, best practices, and methodologies, as well as insights and case studies on parallelizing and optimizing application performance on Oracle Solaris. Bring your best questions! 3:15 PM -  x86 Power Management with Oracle Solaris: Current State, Opportunities, and Future(CON6271, Moscone West 2012) Another option for this time slot: learn about how Intel Xeon and Oracle Solaris work together to reduce server power consumption. This presentation addresses some of the recent power management improvements in Oracle Solaris, opportunities to further improve energy efficiency, and some future directions for Oracle Solaris power management.

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  • Updating an Entity through a Service

    - by GeorgeK
    I'm separating my software into three main layers (maybe tiers would be a better term): Presentation ('Views') Business logic ('Services' and 'Repositories') Data access ('Entities' (e.g. ActiveRecords)) What do I have now? In Presentation, I use read-only access to Entities, returned from Repositories or Services, to display data. $banks = $banksRegistryService->getBanksRepository()->getBanksByCity( $city ); $banksViewModel = new PaginatedList( $banks ); // some way to display banks; // example, not real code I find this approach quite efficient in terms of performance and code maintanability and still safe as long as all write operations (create, update, delete) are preformed through a Service: namespace Service\BankRegistry; use Service\AbstractDatabaseService; use Service\IBankRegistryService; use Model\BankRegistry\Bank; class Service extends AbstractDatabaseService implements IBankRegistryService { /** * Registers a new Bank * * @param string $name Bank's name * @param string $bik Bank's Identification Code * @param string $correspondent_account Bank's correspondent account * * @return Bank */ public function registerBank( $name, $bik, $correspondent_account ) { $bank = new Bank(); $bank -> setName( $name ) -> setBik( $bik ) -> setCorrespondentAccount( $correspondent_account ); if( null === $this->getBanksRepository()->getDefaultBank() ) $this->setDefaultBank( $bank ); $this->getEntityManager()->persist( $bank ); return $bank; } /** * Makes the $bank system's default bank * * @param Bank $bank * @return IBankRegistryService */ public function setDefaultBank( Bank $bank ) { $default_bank = $this->getBanksRepository()->getDefaultBank(); if( null !== $default_bank ) $default_bank->setDefault( false ); $bank->setDefault( true ); return $this; } } Where am I stuck? I'm struggling about how to update certain fields in Bank Entity. Bad solution #1: Making a series of setters in Service for each setter in Bank; - seems to be quite reduntant, increases Service interface complexity and proportionally decreases it's simplicity - something to avoid if you care about code maitainability. I try to follow KISS and DRY principles. Bad solution #2: Modifying Bank directly through it's native setters; - really bad. If you'll ever need to move modification into the Service, it will be pain. Business logic should remain in Business logic layer. Plus, there are plans on logging all of the actions and maybe even involve user permissions (perhaps, through decorators) in future, so all modifications should be made only through the Service. Possible good solution: Creating an updateBank( Bank $bank, $array_of_fields_to_update) method; - makes the interface as simple as possible, but there is a problem: one should not try to manually set isDefault flag on a Bank, this operation should be performed through setDefaultBank method. It gets even worse when you have relations that you don't want to be directly modified. Of course, you can just limit the fields that can be modified by this method, but how do you tell method's user what they can and cannot modify? Exceptions?

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  • More Sessions At Central Coast Code Camp, Ruby/Cloud Computing

      Should Your Application Run In The Cloud Im back and sitting in Steve Evans Session, Should Your Application Run In The Cloud.  Hes now explaining how computers, since the stone age,... This site is a resource for asp.net web programming. It has examples by Peter Kellner of techniques for high performance programming...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Wesquare (NL) helps major CG customer integrating Oracle Service Cloud (RightNow) with JDEdwards

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE When this well known, Italy based, CG player claimed that they needed a new CRM tool, Oracle partner WeSquare had a precise idea of what would be required, knowing that the customer was using JDEdwards as an ERP: they immediately thoughts about a solution that would help synchronizing the customer’s back-end system with the new CRM interface. The customer asked for presentations from three companies, including Oracle, and eventually selected Oracle Service Cloud (RightNow) with Alfa Sistemi (Oracle Platinum Partner) as a System Integrator supported by Wesquare (Oracle Gold partner specialized in RightNow). Synchronizing an On Premises ERP with a new SaaS based CRM platform could be seen as an uphill task, but WeSquare was determined, during the presales cycle, to prove that they had the skills and the attitude to make the difference. So, they rolled up their sleeves and got to it: five days of relentless work, missed lunches, and hours of brainstorming showed its result in the form of a new interface that works fabulously well with the JDEdwards ERP back-end and was successfully pitched by Oracle to the end-customer to win the deal! WeSquare took the occasion to learn that they can integrate Oracle Service Cloud (RightNow) with practically every other solution that a customer may run. As part of the project, WeSquare was also involved in different add-on’s development with the aim of enriching Oracle Service Cloud’s functionality. WeSquare is based in The Netherlands with an in-shore practice supported by off-shore teams in India. WeSquare can integrate and synchronize any application with RightNow. For more information, visit www.wesquare.nl or contact Wiebe Blankenberg (Managing Director) at +31 (0) 6 3632 1104 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Gladinet Cloud Desktop tool to manage Windows Azure Blob Storage from Windows Explorer

    - by kaleidoscope
    Gladinet Cloud Desktop is designed to make it easier for Windows Azure users to manage Windows Azure Blob storage directly from Windows Explorer. The solution makes it possible for Windows Azure Blob storage to be mapped as a virtual network Drive. “You can map multiple Azure Blob Storage Accounts as side-by-side virtual folders in same network drive. You can do drag & drop between local drive and Azure drive. For more information -  http://www.ditii.com/2010/01/04/gladinet-cloud-desktop-tool-to-manage-windows-azure-blob-storage-from-windows-explorer/ For Downloading the tool – http://www.gladinet.com/p/download_starter_direct.htm   Ritesh, D

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  • OData &ndash; The easiest service I can create

    - by Jon Dalberg
    I wanted to create an OData service with the least amount of code so I fired up Visual Studio and got cracking. I decided to serve up a list of naughty words and make them read-only. Create a new web project. I created an empty MVC 2 application but MVC is not required for OData. Add a new WCF Data Service to the project. I named mine NastyWords.svc since I’m serving up a list of nasty words. Add a class to expose via the service: NastyWord 1: [DataServiceKey("Word")] 2: public class NastyWord 3: { 4: public string Word { get; set; } 5: }   I need to be able to uniquely identify instances of NastyWords for the DataService so I used the DataServiceKey attribute with the “Word” property as the key. I could have added an “ID” property which would have uniquely identified them and would then not need the “DataServiceKey” attribute because the DataService would apply some reflection and heuristics to guess at which property would be the unique identifier. However, the words themselves are unique so adding an “ID” property would be redundantly repetitive. Then I created a data source to expose my NastyWord objects to the service. This is just a simple class with IQueryable<T> properties exposing the entities for my service: 1: public class NastyWordsDataSource 2: { 3: private static IList<NastyWord> words = new List<NastyWord> 4: { 5: new NastyWord{ Word="crap"}, 6: new NastyWord{ Word="darn"}, 7: new NastyWord{ Word="hell"}, 8: new NastyWord{ Word="shucks"} 9: }; 10:   11: public NastyWordsDataSource() 12: { 13: NastyWords = words.AsQueryable(); 14: } 15:   16: public IQueryable<NastyWord> NastyWords { get; private set; } 17: }   Now I can go to the NastyWords.svc class and tell it which data source to use and which entities to expose: 1: public class NastyWords : DataService<NastyWordsDataSource> 2: { 3: // This method is called only once to initialize service-wide policies. 4: public static void InitializeService(DataServiceConfiguration config) 5: { 6: config.SetEntitySetAccessRule("*", EntitySetRights.AllRead); 7: config.DataServiceBehavior.MaxProtocolVersion = DataServiceProtocolVersion.V2; 8: } 9: }   Compile and browse to my NastWords.svc and weep with joy Now I can query my service just like any other OData service. Next time, I’ll modify this service to allow updates to sent so I can build up my list of nasty words. Enjoy!

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  • Learning Library – Enterprise Manager Cloud Control 12c: Best Practices for Middleware Management

    - by JuergenKress
    This self-paced course teaches you best practices when using Oracle Enterprise Manager Cloud Control 12c for managing your WebLogic and SOA applications and infrastructure. It consists of interactive lectures, videos, review sessions, and optional demonstrations. This course covers Enterprise Manager Cloud Control 12c licensed with the WebLogic Server Management Pack Enterprise Edition and the SOA Management Pack Enterprise Edition. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: EM12c,Enterpries manager training,education,training,SOA Community,Oracle SOA,Oracle BPM,BPM,Community,OPN,Jürgen Kress

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  • OSB, Service Callouts and OQL - Part 1

    - by Sabha
    Oracle Fusion Middleware customers use Oracle Service Bus (OSB) for virtualizing Service endpoints and implementing stateless service orchestrations. Behind the performance and speed of OSB, there are a couple of key design implementations that can affect application performance and behavior under heavy load. One of the heavily used feature in OSB is the Service Callout pipeline action for message enrichment and invoking multiple services as part of one single orchestration. Overuse of this feature, without understanding its internal implementation, can lead to serious problems. This post will delve into OSB internals, the problem associated with usage of Service Callout under high loads, diagnosing it via thread dump and heap dump analysis using tools like ThreadLogic and OQL (Object Query Language) and resolving it. The first section in the series will mainly cover the threading model used internally by OSB for implementing Route Vs. Service Callouts. Please refer to the blog post for more details. 

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  • Webcast: Moving Client/Server and .NET Applications to Windows Azure Cloud

    - by Webgui
    The Cloud and SaaS models are changing the face of enterprise IT in terms of economics, scalability and accessibility . Visual WebGui Instant CloudMove transforms your Client / Server application code to run natively as .NET on Windows Azure and enables your Azure Client / Server application to have a secured-by-design plain Web or Mobile browser based accessibility. Itzik Spitzen VP of R&D, Gizmox will present a webcast on Microsoft Academy on Tuesday 8 March at 8am (USA Pacific Time) explaining how VWG bridges the gap between Client/Server applications’ richness, performance, security and ease of development and the Cloud’s economics & scalability. He will then introduce the unique migration and modernization tools which empower customers like Advanced Telemetry, Communitech, and others, to transform their existing Client/Server business application to a native Web Applications (Rich ASP.NET) and then deploy it on Windows Azure which allows accessibility from any browser (or mobile if desired by the customer). Registration page on Microsoft Academy: https://www.eventbuilder.com/microsoft/event_desc.asp?p_event=1u19p08y

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  • Oracle Enterprise Taxation and Policy Management Self Service v1.0 is Now Available

    - by user722699
    New tax product - Oracle Enterprise Taxation Policy Management Self Service is now available. The solution provides tax and revenue authorities with a single citizen portal – powered by Oracle Policy Automation for Public Sector, Oracle WebCenter, Oracle Application Development Framework and Oracle SOA Suite – that can integrate across multiple tax types and tax processing systems. Oracle Enterprise Taxation and Policy Management Self Service enables tax and revenue authorities to quickly provide more taxpayer services online – such as the ability to make payments, contact the tax agency with questions and requests or receive self-guided automated assistance with policies and tax law.  Tax and revenue authorities can implement Oracle Enterprise Taxation and Policy Management Self Service – an out-of-the-box solution – quickly and easily, and lower the cost of taxpayer service operations by promoting a broader set of taxpayer self service features.  Resources: ·         Datasheet: http://www.oracle.com/us/industries/public-sector/ent-taxation-policy-service-ds-1873518.pdf ·         Documentation: http://docs.oracle.com/cd/E38189_01/index.htm ·    

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  • Leveraging the Cloud to drive down costs and increase IT Agility

    The age of capital intensive IT is a thing of the past as scalability and pay-for-use will dominate in the new normal and as such, IT transformation is a necessity to make scalable what has traditionally been a largely fixed cost operation. IT functions can increase their agile capability most effectively by employing on-demand strategies that drive cost and capacity variability into their services rather than purely their technology. As companies move to the cloud they will also see an increase in their ability to accelerate time to market and capacity for innovation. Join us for this short, but informative interview with Tony Chauhan, Sr. Advisor with The Hackett Group as he provides his insights into effective cloud strategies.

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  • Oracle Enterprise Manager Cloud Control 12c: Best Practices for Middleware Management

    - by JuergenKress
    This self-paced course teaches you best practices when using Oracle Enterprise Manager Cloud Control 12c for managing your WebLogic and SOA applications and infrastructure. It consists of interactive lectures, videos, review sessions, and optional demonstrations. This course covers Enterprise Manager Cloud Control 12c licensed with the WebLogic Server Management Pack Enterprise Edition and the SOA Management Pack Enterprise Edition. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: EM12c,Enterprise Manager,EM12c training,eductaion,WebLogic Community,Oracle,OPN,Jürgen Kress

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