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• First-class help desk solution? [closed]

  - by Andy Gregory

  A help desk, for larger companies is a place for centralized help within an enterprise to help the users of their products and services.Therefore,to find the solution that best fits your business requirements, it is important to research, examine, and compare help desk software. As far as I know,Hesk is an free helpdesk software with some limited features while h2desk can provide the hosted solution. But for my small business,i just need a web based help desk software which can provide ticket management and knowledge base faq. We need unlimited staff support. Maybe a freeware help desk software can not meet our needs. So,we are willing to pay for effective helpdesk solution. But it should be low cost. We have gotten two choice: iKode Helpdesk Nethelpdesk Our helpdesk team are tend to iKode Helpdesk. Any other efficient first-class help desk solution to share?

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• WSS 3.0 fails to hide quick launch items for which the current user does not have access

  - by Nils

  I'm running a Small Business Server 2008 with Windows Sharepoint Services 3.0 (WSS 3.0). I thought WSS was supposed to hide menu items for which the current logged in user don't have access? Apparently, all users can see all links, regardless of whether they have access. This applies to both links to newly created sub-sites as well as document libraries/lists. Is this expected behaviour, or is there a misconfiguration somewhere that causes the links to stay visible even for users without access? Thanks!

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• How to setup VPN on home network

  - by Tone

  I am a software developer. I travel and sometimes have a need to access my files at home and tweak other family members computers. I would like to connect to my home network via VPN and then RDP into whatever machine i need to. Currently i have a Windows Server 08 machine, which is my file server, database server, web server (for development work), source control repository, etc. (and also somewhat of a workstation when i need it to be). I want to use this same machine to run my VPN through. I have a linksys WRTG54 router. My ISP is AT&T DSL, with a dynamic IP address - so i'm assuming I'll either need to request a static IP or sign up with one of those static ip services.. where it keeps your dynamic ip synced up with a static one. While I do understand software engineering I am no expert in networking. What do i need to do to setup my VPN?

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• Stop moving page title in Firefox?

  - by lilydjwg

  Some websites I'm using always make the web title move or blink when, for example, a new mail has just arrived. It is really disturbing as it's not an emergency and usually I'm busy browsing other pages. I can't stand it any longer, but I have to use those services. I want to stop this kind of behavior either by installing a new extension or writing a Greasemonkey script. But I can't find one and have no idea about how to detect and stop the JavaScript code. What is the solution?

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• What special configuration is needed to have a domain controller with DNS on a VM in Hyper-V?

  - by Michael J. Gray

  I have a server running Windows Server 2012 and it only has the Hyper-V role. I have a VM also running Windows Server 2012 and it has the Active Directory: Directory Services and DNS ([example.com]) roles. It has been promoted to a domain controller for [example.com]. In the virtualization host I have joined the domain successfully. On a laptop on the network, it can ping my DNS that is inside the VM on the virtualization host. However, it can't resolve anything through the DNS. I figured it was a firewall issue where the DNS had the firewall allow rule, but the virtualization host did not. I added that, but it didn't fix the issue. On my laptop, I get "UnKnown can't find [example.com]: No response from server" immediately. There's no time out, it just comes back right away. What have I overlooked?

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• How do I remove Lenovo Veriface from the login screen?

  - by Xenorose

  I have a Lenovo laptop which came preloaded with Windows 7. Every time I start the computer and get to the Windows log-in screen (where you enter the user password) I get a message about Veriface software giving me the option to use it. I'd like to disable this. I went over the Program's settings and there is nothing that allows you to disable it from loading with Windows. Also, I thought that it might be a service to disable, but I don't see it in the list of services, nor is it in the list of start-up Processes (either in msconfig or in the registry). I'm considering uninstalling it completely, but since it's a part of the lenovo software pack that came with the computer and I do use some of these software, I'm not sure if uninstalling it might also remove wanted things (and uninstalling and reinstalling if needed seems like a mess). Anybody know if there's an easy way to achieve this?

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• WD: UDMA CRC Errors and Reallocated Sector

  - by Leo White

  I got a WD Caviar Black 1TB (WD1001FALS) and according to SMART, I got: one "Reallocated Sector" one "Reallocated Event" 26 UDMA CRC Errors in my drive but it's a "Pass" for the "SMART overall-health self assessment test". I think it's because of these, I'm having problems with Grub, and thus can't boot into any OS at all. Are these problems serious? According to "Warranty Services", my drive is still "In Limited Warranty". Would I be eligible for a replacement? FYI: I'm running Ubuntu 11.10. Any help will be appreciated. Thanks

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• Using LDAP/Active Directory with PIN based authentication

  - by nishantjr

  We'd like to integrate our service with LDAP, but because of hardware constraints, we're only allow 4 digit user ids and passwords. What would be the best practice for performing such an authetication? We've considered adding User ID and PIN attributes to the LDAP user schema, but we're not sure how happy people would be with modifying their schema to interact with our service. The PIN attribute would have to have the same support that native user passwords have. (hashing and salting etc.) UPDATE Another consideration is how ldap_bind works with this scenario. How do we get it to use an alternate authentication method? Can this even be done without affecting other services that use the same LDAP server?

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• Laptop connectd to 2 VPNs (1st for Internet over WiFi, 2nd to access shared folders on another network) is failing to route traffic over 2nd VPN

  - by Triynko

  I set up a VPN on Windows Server 2008 through its routing and remote access services. I connected to the VPN, and configured the client to allow for split tunneling (Internet traffic goes to my default gateway, and traffic directed to the VPN server goes through the VPN gateway). I had to adjust the routing table, adding an entry to ensure traffic to my VPN server goes through the tunnel by running the command "route add [VPN.IP] mask 255.255.255.255 [VPN.GATEWAY.IP] IF [VPN_INTERFACE_#]". Adding the correct route makes everything work flawlessly on all my machines, except for one. The problematic machine is a laptop that's not directly connected to a network. It connects to WiFi, and then connects to a VPN to obtain internet access. Finally, it connects to the target VPN server for file sharing. The "route add" trick doesn't work for that laptop, I'm assuming because it's connected to two VPNs, and I'm getting the routing wrong. Can anyone familiar with routing explain what routes I may need to add?

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• Micrsoft fax server not seeing new modem

  - by Tim Meers

  I recently added a new modem (a plain ol consumer grade one) to a fax server thats been up and running for years running on Microsoft Server 2003 fax services. The server currently has two modems, the new one is identical to one of the existing. After installing the new modem it showed up in the Fax Server Manager as a device but was not doing outbound faxes. (The server by default does not handle incoming.) So after a reboot the server no loger sees the modem in the Fax Server Manager but is listed as a device in device manager. I've attempted to restart just the fax service and even the whole box again but to no avail. Any one have any ideas on this one? Or any one with good links to resources for the fax service?

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• Hosting company that does Linux VPS and MS SQL

  - by danielmcq

  I'm looking for hosted solutions but there are so many companies that finding the right one using a Google search is a bit overwhelming. Ideally I would like a hosting company which has following options: -Linux VPSs - Individual VPSs should be fairly cheap since I plan on putting one or two services per VPS i.e web server on one (httpd and ColdFusion), an SVN server on another, etc. -Managed MS SQL databases - My company already has data in MS SQL databases and a lot of ColdFusion code written that has MS SQL specific commands in it. -Individually purchased dedicated IP addresses -Preferably located in the North America region My plan would be to setup one Linux VPS as a gateway/firewall/VPN server and have all of my traffic routed through so that my other servers would not use of bandwidth by talking to each other. The trick is also finding a company that does Linux VPS AND MS SQL databases. Does anybody know of any hosting companies offer what I'm looking for? Let me know if I need to add more details.

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• Clearing Windows file share "memory"

  - by Tom Shaw

  I'm currently upgrading a Samba file server (from 3.0.23d to 3.4.3). I have a problem on the Windows client side: if the client was accessing a UNC path or mapped drive from the Samba server before the upgrade, then after the upgrade those paths or drives are not accessible. However, I can consistently resolve the client side problem for good by rebooting the client and then re-mapping all of the mapped drives. The problem appears to be related to the client's "memory" of the pre-upgrade Samba server, which the reboot and re-map clears. I have the same issue and same fix on Windows XP SP3 and Windows Server 2003 SP2. This question is specifically: is it possible to reproduce the benefits of the Windows reboot without actually rebooting the client? I have tried restarting various Windows services, disabling and enabling the network, logging out and back in again, but nothing except a reboot appears to do the trick.

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• Hardware question re Hauppauge WinTV-HVR 900 HD video/tv capture unit used with laptop with HDMI output laptop HDMI connection

  - by Bill

  I've ordered a Hauppauge WinTV-HVR 900 HD video/tv capture unit. It is mainly for use with my HP desktop running Windows 7 Professional, but I will want to use it occasionally with my partner's HP laptop running Vista Home Premium. The latter has an HDMI output which works perfectly with my LG 42" LCD TV, enabling display of BBC iPlayer and other catchup services. Will the live or recorded HD signal from the WinTV-HVR 900 HD connected to the laptop's USB input be output on the laptop's HDMI socket as HD? Come to that, will SD content be output? The reason I ask is that I had a problem with a Pinnacle unit which displayed OK on the laptop's screen but not on the TV screen (which did display all the normal Windows material). I've tried the Hauppage website, but it doesn't even acknowledge the existence of the WinTV-HVR 900 HD!

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• How can I log in to a malfunctioning domain controller?

  - by Billy ONeal

  Hello :) I have a setup here with a single domain controller and 4 servers which were whithin it's domain. The servers were brought down and are being repurposed, but we would like to keep backups of the machines around. I am going through one by one and taking the backups, which requires that I login to these machines. I've been able to login to all the servers, except the domain controller. The domain controller itself seems to have not started all it's active directory services, and when one tries to login, it complains that the system cannot log you on now because the domain XXXXX is not available. How can I login to this box? Billy3

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• SQL Server Express 2005 and Vista x64 Home Preminum - How do I do a clean install?

  - by gemeye

  The install for SQLSRVREXP 2005, for Vista x 64 its SQLEXPR_ADV.EXE downloaded from http://www.microsoft.com/downloads/en/confirmation.aspx?familyId=b448b0d0-ee79-48f6-b50a-7c4f028c2e3d&displayLang=en The first part of the installation is an analysis of the computer's configuration. There was one warning. Opening the details shows: ASP.Net Version Registration Requirement (Warning) Messages ASP.Net Version Registration Requirement Failed to find the ASP.Net Version Registration with Microsoft Internet Information Services (IIS) Anyone have any idea how to clear this up? What is the ASP.Net Version Registration wiht Microsoft IIS mean? And how would I fix this? Thank you in advance.

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• Software for Company internal Website [closed]

  - by LordT

  hope this is the right stackexchange site to ask this: We've a group of webpages/services at work (SE Startup), ranging from SVN, trac, continous integration to link collections to a DMS. Nearly everything has an RSS Feed to get the info I need, with the exception of SVN. I'm looking for some kind of software that can integrate these well on a kind of start-page. The most recent changes, upcoming events etc should be clearly visible, as well as an option to search (the search will be provided from a different tool). A news area should be included as well. Currently, I'm pondering doing this with either wordpress or TWiki, although wordpress seems to be the simpler solution in terms of getting something good looking quickly. Authentication should be handled by HTTP-Basic Auth, which we already have in place and working well. I normally would consider Sharepoint a viable option for this, but we're exclusively mac and linux, I won't put up a windows server just for this.

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• Opinion choosing Switch

  - by mastercode

  ) i have to reestruct a LAN network, with (currently) +/- 60hosts connected ... i have File Servers hosted, VoIP Phones,wireless AP's,printers, scanners, plotters,biometric dispositive,and 2 QNAP TS412 as FileServer and BackupServer, a Mac Mini as main Server of almost all services that need server ... and, a HP V1910-24 (L2+) and another two switches,but, only L2. which switch in your opinion, could fit better this reestruct, to ensure a VLAN division- and have to support Inter VLAN routing also - provide better performance, and also, allow a Future expansion. the budget, is low xD hehe!!

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• Workgroup connection: You may not have permission

  - by Afiefh

  I have two Windows XP computers connected through an Ad-Hoc network, computer A creates the network and B connects to it. Both computers are on the Mshome network and have file and printer sharing enabled, and they can ping one another through the adhoc network. The result is that computer A can see computer B, but B cannot see A in the workgroup. But when A tries to access B I get a "you might not have permission to access" error telling me to contact the administrator. I tries to google the error, but most posts talk about problems connecting different versions of Windows to each other. I tried turning off the firewalls on both machines and checking if the required services are running. Nothing helped. Please excuse my ignorance on Windows networking, I haven't used Windows in around 10 years.

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• SSRS report font problem on deployed reports

  - by Cylindric

  I have created several reports for my SQL Server Reporting Services 2008 SP2 server, using Visual Studio 2008 on my machine. The reports objects all use Arial as their font, in various sizes and weights. When I test them in VS, all looks fine, and I can print them and export them okay. When I deploy them to the server though, they look fine on-screen and if exported to PDF, but when printed directly from the web viewer, the fonts seem to go 'missing' - all the characters are squashed together as if there was a slight negative character-offset.

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• How can Windows 7 be set to sleep at 8pm and wake at 8am every day?

  - by Brett Alton

  I'm trying to figure out how to get Windows 7 to sleep at 8pm and wake at 8am on a daily basis. I'm looking at Windows' services and there is a Shutdown.exe that can run, but it only seems to have a /h flag for hibernation. For waking from sleep, there is a "wake Windows from sleep to run this task" option, but it never seems to work. There is also a Sleep.exe program I can download but it comes with 13MB of other libraries from Microsoft. Is there a C# program I can write to make this work?

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• Automatic repair software

  - by ADOConnection

  Do anyone knows any kind of apps or services for "taking care of servers"? (besides managed servers) There are hundreds of ways your server or application can stop working properly. Small things are easy to miss but usually easy to fix. Log overgrouth, configuration issues, etc. Of course there are best practice checklists, but its not a human task to check configuration best practices. Im sure it can be automated: some kind of agent can monitor all system settings, say what is right and wrong and give suggestions on how to make it right. I have to admin several servers and I need some kind of overview of overall situation. As well as a tool, that will fix problems automatically. Can you people suggest something? (I know its a little bit out of rules of SF, but I think this particular question is quite specific) It would be great to have something like http://stackoverflow.com/questions/1451319/asp-net-mvc-view-engine-comparison but for automation software.

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• Preventing apps to access info from wifi device?

  - by heaosax

  Browsers like Chrome and Firefox can use my wifi device to get information about the surrounded APs and pin point my physical location using Google Location Services, I know these browser always ask for permissions to do this, and that these features can also be "turned off". But I was wondering if there's a better way to prevent ANY application to access this information from my wifi device. I don't like anyone on the internet knowing where I live, and I am worried some software could do the same as these browsers but without asking for permissions. I am using Ubuntu 10.04.

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• Unable to connect to sharedfax error

  - by Owl

  I'm running SBS2k on a machine with a 56k modem for all outgoing faxes. We have a terminal server running server 2003 enterprise and in printers the sharedfax shows "unable to connect status". When you right-click, properties, it gives you an error saying the spool service is not running and you cannot view properties. The spooler service is indeed running on the 2k3 server because I can view the other printer's properties..and on 2k I show the Microsoft Shared Fax service AND Print Spooler as started. Here's the tricky part, I can add the shared fax printer on a domain computer locally (Windows XP) and it will show ready status and I can send faxes, they show up on the 2k server's fax console manager as in progress. I've sent a couple from a few different workstations today successfully, but still unable to send from 2k3 terminal services.

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• Windows Server 2008 Enterprise. Incorrect password on screensaver

  - by LarsErikP

  First some software details: Thin client: Wyse C10LE Citrix - Windows Terminal Services - Windows Server 2008 Enterprise desktop I have a user with a very strange problem. When he locks his screen with Win+L, Windows claims he's entering wrong password when he tries to log back in. The only solution is to hard reboot the WYSE, and log back in. This reboot doesn't kill his Windows session. I've checked for errors in keyboard settings (wrong layout etc), nothing found. I suspect errors in his profile/errors in AD. No other users in the domain has this problem. EDIT: Sorry, it's NOT Win R2. Plain Windows Sever 2008

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• Lock manager stops responding (lockd/nfslock), but shows as running

  - by dwaynehoov

  Essentially, lock manager stops responding (lockd/nfslock), but shows as running as a kernel process. If I bounce portmap and nfslock, it has no effect. Doesn't show up in the portmapper registered services rpcinfo -p .. doesn't show nlockmgr. it just shows portmapper and status If I manually remount the drives, it fixes the issue. I'm assuming that the service (lockd) goes stale or hangs when there is no NFS activity? It seems like issuing a mount for NFS volumes "awakens" it and things work once that happens. Please help me nail this down for point me to somewhere to get more information on what might be happening. System info: Linux xxx.yyy.com 2.6.32-300.38.1.el5uek #1 SMP Thu Oct 18 11:51:13 PDT 2012 x86_64 x86_64 x86_64 GNU/Linux cat /etc/redhat-release Red Hat Enterprise Linux Server release 5.8 (Tikanga) cat /etc/oracle-release Oracle Linux Server release 5.8 Thanks

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